C NTR L - Piedmont Electric Membership Corporation

MONTHLY CREDITS
After your Load Control (LC) switch is installed,
you will begin receiving the LC credits on your
electric bill. The amount of monthly credit you
will receive per appliance controlled is:
Water Heater
$1.00 monthly
Air Conditioner* $2.50 (Standard LC)
$5.00 (LC+)
$7.50 (Total LC)
*AC credit applied June, July, August and
September only.
SEE INSIDE PANEL FOR MORE INFORMATION
REPORTING PROBLEMS
If your water heater or your air conditioner does
not appear to be working, first check to see
if this occurred during a Load Control period
(see “Control Times”). If you are unsure, call
Piedmont EMC FIRST at 1-800-222-3107 or
919-732-2123, 24 hours a day for help.
LOAD CONTROL SPECIAL FEATURES
• FREE Installation and Maintenance. The
LC switch will be installed FREE and at your
convenience. Any trouble calls or switch
maintenance are also free of charge.
• Compatible with Water Heater Timers.
LOAD
C NTR L
Load Control operation will not affect your water
heater timer. We connect the LC relay between
your timer and your water heater so the timer
clock will not be affected.
• Return to Normal Function. If the LC signal is
interrupted in any way, the switch automatically
returns your equipment to normal operation.
• Time Delay Re-Start & Time-Out. When the
power has been interrupted to your air conditioner
and LC switch, the switch has a built-in time-out
feature that will not allow the air conditioner
compressor to operate for 5 to 10 minutes. This
could avoid hard re-starts on your compressor.
During the time out, the red LED lights on the
switch will be illuminated continuously.
• Minimal Effect on kWh Use. Load Control may
not noticeably reduce or increase your monthly
kWh use. LC is designed more to shift load to the
off-peak time of the day.
SERVICING OR REPLACING YOUR
WATER HEATER OR AIR CONDITIONER
If your water heater or air conditioner is serviced
or replaced, call Piedmont EMC so the LC switch
can be checked for proper operation.
General Office
PO Drawer 1179
Hillsborough, NC 27278
(919) 732-2123
Roxboro Office
PO Box 1327
Roxboro, NC 27573
(910) 599-0151
Caswell Office
64 Rascoe Dameron Road
Burlington, NC 27379
(336) 421-1296
WWW.PEMC.COOP
toll free
1.800.222.3107
Piedmont Electric Membership Corp.
PO Drawer 1179
Hillsborough, NC 27278
(919) 732-2123 or 1-800-222-3107
$
SIGN ME UP FOR
LOAD CONTROL
PLEASE COMPLETE AND RETURN THIS REQUEST FORM
with your next bill or drop it off at one of our offices.
I would like: (please check appropriate boxes)
1
Water Heater Load Control
Water heater location_________________________
Water heater is accessible without a key or alarm
Yes
No
FACTS
ABOUT
LOAD
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Thank you for volunteering for Piedmont EMC’s
Load Control Program. You will benefit from the
program in two ways:
Central A/C Load Control
2 Name
1
You will receive credits on your
electric bill
2
You are helping hold the line on power
costs by allowing your co-op to reduce
electric load at high demand peaks
Address
City
This pamphlet provides some important facts
about the program and your LC (Load Control)
switch. Please keep it for future reference.
Home Phone
Cell Phone
ABOUT YOUR SWITCH
Work Phone
3 Is an Appointment Desired?
Yes
No
Best Time to Call
Morning
Afternoon
Evening
4 Signature
Date
OR call 1-800-222-3107
to request Load Control
The switch receives an electronic signal from
Piedmont EMC. This tells the switch to open and
close the relays that are wired to your electric
water heater and/or air conditioner.
The flashing yellow light on the front of the switch
is there to show the switch is operating normally.
The light should blink 24 hours a day.
When Piedmont EMC is in Load Control, red LED
lights will be illuminated on the front of the Load
Control Switch.
LOAD CONTROL OPERATION
We operate the Load Control system to reduce
the co-op’s electric load during peak power
demand hours. Some months we may only need
to control one time. Other months, when extreme
temperatures occur, we will need to control
more often.
The peak hours usually occur Monday through
Friday during the following times:
Summer Between 1 p.m. and 7 p.m.
Winter Between 6 a.m. and 10 a.m.
*Only water heaters are controlled in the Winter.
WATER HEATERS
Except for peak load emergencies, we try to limit
control of the water heater to a maximum of 4
hours in the winter and 6 hours in the summer.
In most cases you will not notice when we control
because your water heater tank will have a reserve
of hot water ready for your use.
AIR CONDITIONERS
During Summer Load Control periods, your Central
A/C (air conditioner) compressor will be cycled off.
There are three types of load control:
Standard LC: your compressor is cycled off about 7
minutes and back on for about 14 minutes.
LC+: the compressor is cycled off about 14
minutes and back on about 7 minutes.
Total LC: your compressor remains off for the entire
control period.
Your A/C indoor fan will continue to operate as
needed by your thermostat.
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