POS/EM 1 Quick Guide

Sensormatic
POS/EM Quick Guide
®
®
POS/EM SYSTEMS
Exception Events
First some tips on
using the mouse...
left mouse button:
• If you are currently in event
monitoring, double click the left
mouse button to call the Event
Menu.
• If you are currently on a menu
or in a window, click the left
mouse button to make a selection.
right mouse button:
• If you are currently on the Main
Menu, click the right mouse
button to resume event
monitoring.
• If you are currently on a menu
other than the Main Menu, click
the right mouse button to return
to the previous menu.
Defining an Exception
Event
1. If the Main Menu is open, select
Quit to close it.
2. On the cash register, ring up
those items that you want to
define as exception events. Do
not ring up additional items until
V8000-0830-01 Rev A
you define the events displayed
in this POS/EM window.
3. Double-click the left mouse button to display the Event Menu.
4. Highlight Define Events, then
click the left mouse button.
5. If you want to define a new
event, highlight an undefined
entry.
If you want to change a previously undefined event, highlight
that entry. Then, click the left
mouse button.
6. Move the cursor to the start of
the text to be defined as an
exception event, then click the
left mouse button.
7. Move the mouse cursor to the
end of the text (up to 15 characters), then click the left mouse
button.
If a cash value is not displayed
on the line with the event, you
are finished defining the event.
Return to Step 5 to define another exception event or skip to
Step 10 if you are finished
defining exception events.
If a cash value is displayed on
the line with the event, you must
specify how to handle this event
based on its cash value.
8. From the Specify Cash Value
Menu, highlight the option that is
appropriate for this exception
event (with reference to the sample event you highlighted in Step
7). Then click the left mouse
button.
9. Repeat Steps 5 thru 8 for each
exception event to be defined.
10. Click the right mouse button to
close the Define Events window
and return to the Event Menu.
Then highlight Return to main
menu, and click the left mouse
button. Or, click the right mouse
button with any menu item
highlighted to return to the Main
Menu.
Deleting an Exception
Event
1. From the Event Menu highlight
Define events, then click the left
mouse button.
2. Highlight the event you want to
delete, then click the left mouse
button.
Activating / Deactivating an Exception
Defining an exception event automatically activates it within the
system.
You can deactivate an exception
event if you do not want it reported
that day, and then reactivate it
later.
1. From the Event Menu highlight
Activate events, then click the
left mouse button.
Activated events are displayed
in white text; deactivated events
are displayed in black text.
2. To activate or deactivate an
exception event, highlight the
event, then click the left mouse
button to change the status of
that event.
3. When you finish activating and
deactivating events, click the
right mouse button to return to
the Event Menu.
3. Click the right mouse button to
delete the event from the list and
return to the Define Events
window.
4. Click the right mouse button to
return to the Event Menu.
POS/EM QUICK GUIDE
Sensormatic
®
POS/EM Quick Guide
POS/EM® SYSTEMS
POS/EM Reports
Event Audit Trail
Event Frequency Report
An Event Audit Trail lists exception events that are printed as
they occur during event monitoring. Here is a sample Event
Audit Trail printout.
column 1
column 2
: 1
: GREETING CRD
: 1
: GREETING CRD
09:47:47: : 1
: VOID
09:48:22
column 3
An Event Frequency Report provides a table that lists how frequently
each exception event occurred over each of the 24 hours in a day.
Here is a sample Event Frequency Report.
Header
Register Events Summary
Your Retail Store
05-26-93
24-hour
Event Frequency Report for period from
time blocks
20:03:33 05-25-93 to 19:45:22 05-27-93
column 4
1.60
2.40
09:47:44
8.41
Each exception event is recorded printed on a single line as
follows:
Column 1 is the number of the POS/EM system box that is
connected to the register where the exception event
occurred.
Column 2 is the type of event that occurred.
Column 3 is the amount of the exception event.
Column 4 is the time the exception event occurred.
Report
Span
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23
Event 1:
:Void
0 0 0 0 0 0 0 0 1 0 0 0 0 0
Event 2:
:No Sale
0 0 0 0 0 0 0 1 0 3 0 0 0 3
Event 3:
:Check
0 0 0 0 0 0 0 0 2 2 0 6 2 3
Event and
Event 4:
:Credit Card
0 0 0 0 0 0 0 0 0 0 Frequency
0 0 0 0
Event 5:
:Alcholic Beverages
0 0 0 0 0 0 0 1 2 3 6 2 9 2
Event 6:
:Cigarettes >10.00
0 0 0 0 0 0 0 0 0 0 0 0 0 0
Event 7:
:Video Rental
0 0 0 0 0 0 2 2 0 3 7 3 1 2
Event 8:
:-------0 0 0 0 0 0 0 0 0 0 0 0 0 0
Event 9:
:-------0 0 0 0 0 0 0 0 0 0 0 0 0 0
Event 10:
:REPORT
0 0 0 0 0 0 0 0 0 0 0 0 0 0
External Event:
0 0 0 0 0 0 0 1 0 0 0 0 0 0
Power Event:
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0
0
1
0
0
0
0
0
0
0
1
3
0
0
0
0
0
0
0
0
0
0
1
0
3
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
2
5
3
1
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
3
4
3
5
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
• The Header identifies the report, the name of the store, and the date the
report is run.
• The Report Span identifies the period of time the report covers, which is
the span of time since the report was last printed.
• The 24-hour Time Blocks divide the day into 24 one-hour blocks based on
a 24-hour clock (e.g., “20” represents 8pm to 9pm on a 12-hour clock).
• The Event and Frequency identify the exception event type and the
number of times it occurred each hour of the 24 hour time span.
THE WORLD LEADER IN LOSS PREVENTION
V8000-0830-01 Rev A
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