TCA Calling Features

TCA Calling Features
TCA Calling Features
Quick Reference Guide
www.tcaexpress.com or call 712.930.5593
CALL FORWARDING
Forward all calls................................................................................................. *72
Stop forwarding all calls................................................................................... *73
Forward calls when busy
(if they come in while you are in another call)...................... *90 nnnnnnnnnn
Stop forwarding calls when busy.................................................................... *91
Forward calls on no reply
(if you do not answer them)..................................................... *92 nnnnnnnnnn
Stop forwarding calls on no reply................................................................... *93
CALL REJECTION
Activate Do Not Disturb service...................................................................... *78
Deactivate Do Not Disturb service................................................................. *79
Set up Selective Call Rejection
(after entering the access code,
follow the voice prompts for further instructions)............................... *60 or *80
Reject anonymous calls................................................................................... *77
Accept anonymous calls................................................................................. *87
CALLER ID
The Caller ID feature displays the name and number of the phone from where the
incoming call originates even before you pick up the phone. A display unit or
display telephone is necessary.
Display the caller’s identity.............................................................................. *65
Do not display the caller’s identity................................................................. *85
CALLER ID BLOCK PERMANENT
Allows you to withhold your number on all calls.
Unblock.............................................................................................................. *82
CALL WAITING
When on a call, call waiting lets you know another call is coming in.
Cancel Call Waiting for the next call............................................................. *70
CALL WAITING WITH CALLER ID
Has all the benefits of Caller ID and lets you identify your call waiting calls before you
answer. Call waiting with Caller ID requires the use of a display. Must have CALLER
ID AND CALL WAITING.
CALL TRANSFER
Allows the user to transfer calls to a third party. To use call transfer, flash hook to
receive a second dial tone, dial the party you wish to transfer the call to, then flash
hook again to bring all three parties together. After that, the person initiating the
transfer can either stay on the line or hang up, without disrupting the call.
FIND-ME-FOLLOW-ME
Activate Find-me-follow-me service............................................................. *371
Deactivate Find-me-follow-me service........................................................ *372
TCA Calling Features
Quick Reference Guide
www.tcaexpress.com or call 712.930.5593
PRIORITY CALL
With priority call, you can tell by a distinctive ring when designated people are
calling. You can store up to 10 different-numbers.
Set up distinctive ringing tones........................................................................ *61
SECOND DIRECTORY NUMBER / TEEN LINE
Allows a second directory number to be assigned at a residence. When the second
number is dialed, the phones will ring with a distinctive ringing pattern to identify
which number is being called.
SELECTIVE CALL FORWARDING
Set up selective call forwarding........................................................... *63 or *83
SERIAL HUNT
If you have more than one line you can set them up as a hunt group. When your
line is busy, the feature will “hunt” for the next available line and put the call through.
SIMRING
Simring allows you to program up to four phone numbers, which will ring
simultaneously when the pilot number is called. The first phone to answer will be
connected to the call.
Activate SimRing service................................................................................ *361
Deactivate SimRing service........................................................................... *362
SPEED CALLING
Set up 1-digit Speed Calling (#s 2-9).............................................................. *74
Set up 2-digit Speed Calling (#s 20-49).......................................................... *75
THREE-WAY CALLING
This feature permits a customer to bring on a 3rd person to a call. While engaged
in a call the customer can flash hook. A confirmation tone will be heard, then dial
tone. The customer can then place a second call. Once the second call is
established a flash hook will bring the original call into the conference.
VOICEMAIL
When someone calls, and your line is busy, or if nobody answers, the call will roll to
voice mail. If you have a message it will be indicated, by a “stutter dial tone”.
Retrieve your Voicemail messages............................................................... *318
Access your Voicemail messages from an external phone.....1.712.834.3400
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