GE PFE28KSKSS Refrigerator User manual


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GE PFE28KSKSS Refrigerator User manual | Manualzz
Bottom Freezer
Refrigerators
GEAppliances.com
Safety Instructions . . . . . . . . . . . .2, 3
Operating Instructions
Features . . . . . . . . . . . . . . . . . . . . . . . . . .4, 5
Controls . . . . . . . . . . . . . . . . . . . . . . . . . .6–9
Dispenser* . . . . . . . . . . . . . . . . . . . . . . . . .10
Autofill* . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
About Appliance Communication . . .12
Water Filter . . . . . . . . . . . . . . . . . . . . . . . .13
Fresh Food Storage Options . . . . .14,15
Climate Zone & Temperature
Controlled Drawer . . . . . . . . . . . . . . .16,17
Freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Automatic Ice maker . . . . . . . . . . . . . . .19
Care and Cleaning . . . . . . . . . . . . . . . . 20
Replacing the Lights . . . . . . . . . . . . . . . .21
Installation Instructions
Preparing to Install the
Refrigerator . . . . . . . . . . . . . . . . . . . . 22, 23
Installing the Refrigerator. . . . . . . 24-34
Installing the Water Line . . . . . . . . 35-37
Troubleshooting Tips . . . . . . 39, 40
Normal Operating Conditions . . . . . . .38
Truth or Myth . . . . . . . . . . . . . . . . . . 41, 42
Consumer Support
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .42
RPWFE Water Filter Cartridge Limited
Warranty . . . . . . . . . . . . . . . . . . . . . . . . .44
Performance Data Sheet . . . . . . . . . . .45
Consumer Support . . . . . . . . Back Cover
Owner’s Manual and
Installation Instructions
GE and GE Profile™ models
Models that start with PFE, GFE, DFE, PFH,
and GNE are Standard Depth Models (SD)
Models that start with GYE, PYE and PWE
are Counter Depth Models (CD)
Réfrigérateurs
Manuel d’utilisation
et instructions
d’installation
Modèles GE et GE Profile™
La section française commence à la
page 47
Les numéros de modèle commençant par PFE, GFE,
DFE, PFH, et GNE sont des modèles
de profondeur normale (PN).
Les numéros de modèle commençant par GYE, PYE
et PWE sont des modèles de profondeur
de comptoir (PC).
Refrigeradores
Manual del Propietario e
Instrucciones de Instalación
*Select Models Only
Write the model and serial
numbers here:
Model # ____________________
GE y GE Profile™ modelos
La sección en español empieza en la
página 91
Los modelos que comienzan con las letras
PFE, GFE, DFE, PFH, y GNE son Modelos con
Profundidad Estándar (SD)
Los modelos que comienzan con las
letras GYE, PYE y PWE son Modelos con
Profundidad de Mesada (CD)
Serial # ____________________
Find these numbers on a label
on the left side, near the middle
of the refrigerator compartment.
239D4106P020 49-60716-5 10-15 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
SAFETY
GE Appliances website
For more information on your refrigerator’s operation, visit
www.GEAppliances.com
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, explosion, electric shock, or injury when using your
WARNING
refrigerator follow these basic safety precautions:
„ This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
„ Unplug the refrigerator before making repairs, replacing a light
bulb, or cleaning.
Note: Power to the refrigerator cannot be disconnected by any
setting on the control panel.
Note: Repairs must be performed by a qualified service
professional.
„ Replace all parts and panels before operating.
„ Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
CAUTION
„ Because of potential safety hazards under certain conditions,
we strongly recommend against the use of an extension cord.
However, if you must use an extension cord, it is absolutely
necessary that it be a UL-listed (in the United States) or a CSA
certified (in Canada), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet and that the electrical
rating of the cord be 15 amperes (minimum) and 120 volts.
„ To prevent suffocation and entrapment hazards to children,
remove the fresh food and freezer doors from any refrigerator
before disposing of it or discontinuing its use.
„ Do not allow children to climb, stand or hang on the door
handles or the shelves in the refrigerator. They could seriously
injure themselves.
To reduce the risk of injury when using your refrigerator, follow these basic
safety precautions.
„ Do not clean glass shelves or covers with warm water when
they are cold. Glass shelves and covers may break if exposed
to sudden temperature changes or impact, such as bumping
or dropping. Tempered glass is designed to shatter into many
small pieces if it breaks.
„ Keep fingers out of the “pinch point” areas; clearances
between the doors and between the doors and cabinet are
necessarily small. Be careful closing doors when children are in
the area.
„ Do not touch the cold surfaces in the freezer compartment
when hands are damp or wet, skin may stick to these
extremely cold surfaces.
„ Do not refreeze frozen foods which have thawed completely.
„ In refrigerators with automatic icemakers, avoid contact with
the moving parts of the ejector mechanism, or with the heating
element that releases the cubes. Do not place fingers or hands
on the automatic ice making mechanism while the refrigerator
is plugged in.
INSTALLATION
WARNING
Explosion Hazard.
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can
result in fire, explosion, or death.
2
GEAppliances.com
SAFETY
(CONT.)
WARNING
Tip Over Hazard.
Built-in style models (model PYE, CYE, GYE, PWE, CWE, and ZWE) are top heavy, especially with any
doors open. These models must be secured with the anti-tip floor bracket to prevent tipping forward,
which could result in death or serious injury. Read and follow the entire installation instructions for
installing the anti-tip floor bracket packed with your refrigerator.
CONNECTING ELECTRICITY
WARNING
Electrical Shock Hazard.
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Failure to follow these instructions can result in death, fire, or electrical shock.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-prong
(grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric
shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet. Do
not use an adapter.
The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded
electrical supply is required. This provides the best
performance and also prevents overloading house wiring
circuits which could cause a fire hazard from overheated
wires.
Never unplug your refrigerator by pulling on the power cord.
Always grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or
at either end.
When moving the refrigerator away from the wall, be
careful not to roll over or damage the power cord.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING Suffocation and child entrapment hazard.
Remove fresh-food and freezer doors from the refrigerator, prior to disposal. Failure to do so can
result in child entrapment which can lead to death or brain damage.
IMPORTANT:
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator or
Freezer:
„ Take off the fresh food and freezer doors.
„ Leave the shelves in place so that children may
not easily climb inside.
Refrigerants
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If you are getting rid of an old
refrigeration product, check with the company
handling the disposal about what to do.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
About the features. *
Space-saving ice maker*
QuickSpace™ shelf*
Showcase LED lighting
Spillproof shelves
Ice maker and bin are located on the door creating
more usable storage space.
LED lighting is positioned throughout the interior to
spotlight areas in the refrigerator. LEDs are located
under the fresh food door to light the freezer when
opened.
Drop-down tray*
Allows for extra door storage when you need it and
tucks away when you don’t.
Full-width temperature controlled drawer
Designed to capture your spills for easier clean up.
Anti-slip Mat*
Liner that captures spills, keeps containers from shifting when the
door is opened and is easily removable for cleaning.
Removable door bin
Can be removed for those with a wall limiting the door
opening.
(on some models)
Adjustable temperature control bin that can accommodate larger items.
Climate zone bin
Dairy bin*
Filters water & Ice
Separate compartment for your items.
Dual ice maker/Ice bin (on some models)
An ice maker in both compartments gives you more ice
whenever you need it
*Select Models Only
4
Functions as a normal full-sized shelf when needed and
easily slides back to store tall items below.
Separate bins for produce storage.
Water filter*
About the features. *
GEAppliances.com
Door ice bin*
1. Open left fresh food door.
2. Pull down latch to release bin door.
3. Using handhold lift ice bucket up
and out to clear locators in bottom
of bin.
4. To replace the ice bucket, set it on
the guide brackets and push until
the ice bucket seats properly.
5. If bucket cannot be replaced,
rotate the Ice Bucket Fork 1/4 turn
clockwise.
Latch
Ice bucket
Drop down dairy bin*
1. Open right fresh food
2. Depress both buttons on lower
sides and bin will drop down.
3. Reverse to reinstall.
Drop down tray
(tray open)
Ice/water filter
Remove filter/bypass plug
Push the indent on the cover and
open filter door. Pull out on filter/
bypass plug and pull straight back to
remove.
Installing the filter cartridge
Push the indent at the bottom of the
cover and open. Lift door and align
tabs on filter to filter/holder and push
filter into place.
Push in and
pull open
Swing
1
Push \ Pull
2
*Select Models Only
5
About the controls with temperature settings.
PFE28,PYE22P Control Style A, LCD External Control
Temperature
Control
Lock
Express Mode
Settings
Refrigerator
Precise Fill
Cubed
Hold 3 Sec for °F/°C
Auto Fill
Light
Recommended: 37 °F
Actual Set
Crushed
F
Cubed
GFE28, GFE26, DFE28, GYE22 Control Style B, External Control
GNE29, PWE23 Control Style C, Internal Control
Water
Energy Smart
Recommended: 0°F
Freezer
Energy Smart Override
Hold 3 Seconds
Door Alarm
Ice Maker
Lock Controls
Hold 3 Seconds
Reset Filter
Hold 3 Seconds
NOTE: The refrigerator is shipped with protective film covering the temperature controls.
If this film was not removed during installation, remove it now.
The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the
freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
The temperature controls can display both the SET temperature as well as the actual temperature in the
refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage
and operating environment.
6
About the controls with temperature settings.
GEAppliances.com
Changing the Temperature for Control Style A
To Change the Refrigerator Temperature:
Access By: Temperature Button Temperature
Activate By: Below the word “Refrigerator”, use the arrows to
select the desired temperature. Press DONE when finished to
return to HOME screen.
To Change the Freezer Temperature:
Access By: Temperature Button Temperature
Activate By: Below the word “Freezer”, use the arrows to
select the desired temperature. Press DONE when finished to
return to HOME screen.
To turn OFF cooling system, access SETTINGS from the
HOME screen. Page over and tap COOLING SYSTEM ON.
Press DONE to return to HOME screen.
To turn ON cooling system, access SETTINGS from the HOME
screen. Page over and tap COOLING SYSTEM OFF. Press
DONE to return to HOME screen.
Turning the cooling system off stops the cooling to
refrigerator, but it does not shut off the electrical power.
Changing the Temperature for Control Style B
To change the temperature, press and release the Freezer
or Fridge pad. The display will show the set temperature. To
change the temperature, press either the Freezer or Fridge
pad until the desired temperature is displayed.
To turn OFF cooling system, press and hold Fridge and Ice
Maker simultaneously for 3 seconds. When the cooling
system is OFF the display should read OFF.
Changing Temp. for Control Style C
Temperature Display is located on inside of left-hand
refrigerator door. To change the temperature, press and
release the REFRIGERATOR or FREEZER pad. The ACTUAL
TEMP light will come on and the display will show the actual
temperature. To change the temperature, tap either the
REFRIGERATOR or FREEZER pad until the desired
temperature is displayed.
To turn OFF cooling system, press and hold the
REFRIGERATOR and FREEZER pads simultaneously for 3
seconds. When the cooling system is OFF the display should
read OFF.
To turn ON cooling system, press either REFRIGERATOR or
FREEZER pad. The display will show the preset temperature
settings of 37°F for refrigerator and 0°F for freezer. Turning
the cooling system off stops the cooling to refrigerator, but it
does not shut off the electrical power.
NOTE: For optimal temperature performance, we recommend to avoid placing food items directly at the air flow vents of the
fresh food air tower and thus blocking the air flow.
7
About the controls - features.
Control Style A, External Controls PFE28, PYE22P
Temperature
Control
Lock
Express Mode
GFE28, GFE26,
DFE28, GYE22
Settings
Precise Fill
Cubed
Auto Fill
Light
Water
Crushed
Cubed
Hands-free Autofill*
Hands-free Autofill uses sensors to monitor container
height to automatically dispense filteredwater without
having to activate the paddle.
PreciseFill setting*
Precisely dispenses filtered water in accurate
measurements in ounces, cups, quarts, or liters using
paddle.
Photo upload*
Insert USB memory stick to upload personal
photos to the refrigerator LCD screen.
LCD will provide on screen prompts to load
and view slideshow.
Make sure the photos are in the
root directory in your USB.
Ice maker setting
Turn your ice makers on/off.
USB Cover
Refrigerator temp control
Cooling system On/Off
Fresh food temp control
Metric/English units
Adjust freezer compartment temperature.
Adjust fresh food compartment temperature.
TurboFreeze™ setting
Activate TurboFreeze to quickly restore
freezertemperatures after frequent door openings.
TurboCool™ setting
Activate TurboCool to quickly restore fresh food
temperature after frequent door openings.
Lock controls
Press and hold 3 seconds to lock out ice and water
dispenser and all feature and temperature buttons.
LED dispenser light
LED lighting that can be turned on/off to light your
dispenser.
Door Alarm
Sounds to alert when the freezer or fresh food doors
have been left open. Press and hold Door Alarm pad and
it will toggle the sound between low, high and off.
*Select Models Only
8
Control Style B, External Controls
Press and hold Fridge & Ice Maker simultaneously for 3
seconds to turn the cooling system on or off.
Press and hold Ice Maker & door alarm simultaneously
for 3 seconds to switch between Metric & English units.
Additional settings:
• Photo upload and delete
• Slideshow
• Connected Home ready
• Reset water filter
• Ice maker on/off
• Door alarm
• Sound control
• Cooling system On/Off
• Metric/English units
• Auto fill video turorial
Additional Modes
• Sabbath Mode
Press and hold lock & light simultaneously for 3
seconds to enter/exit Sabbath mode. Activate Sabbath
Mode to turn off interior lights, temperature control
and advanced features. Compressor will run on a
timed defrost when in Sabbath mode.
About the controls - features.*
GEAppliances.com
Controls Style C, Internal Controls GNE29, PWE23
Refrigerator
Hold 3 Sec for °F/°C
Recommended: 37 °F
Actual Set
F
Energy Smart
Recommended: 0°F
Freezer
Energy Smart Override
Hold 3 Seconds
Door Alarm
Ice Maker
Lock Controls
Hold 3 Seconds
Reset Filter
Hold 3 Seconds
Door Alarm
Sounds to alert when the freezer or fresh food doors
have been left open.
Reset Filter*
Hold for 3 seconds after replacing filter.
Lock Controls
Press and hold 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.
Freezer temp control
Adjust freezer compartment temperature
Refrigerator temp control
Adjust fresh food compartment temperature
Ice maker setting
Turn your ice makers on/off.
*Select Models Only
9
About the dispenser.*
Water & Ice Dispenser
(See About the controls
with temperature settings &
About the control features)
To remove Dispenser Tray (Type A Only)
„ Pull Dispenser Tray out until it stops.
„ Locate tab in the center on the bottom and push up.
„ Pull Dispenser Tray assembly out.
„ Lift metal Dispenser Tray out at center notch to clean.
ise
Prec
Fill
Auto
Fill
Lock
Control
Light
If no water is dispensed when the refrigerator is first installed,
there may be air in the water line system. Press the dispenser
paddle for at least five minutes to remove trapped air from the
water line and to fill the water system. To flush out impurities in
the water line, throw away the first six full glasses of water.
d
Cube
Water
Dispenser tray
WARNING Laceration Hazard
„ Never put fingers or any other object into ice crusher
discharge opening. Doing so can result in contacting the ice
crushing blades and lead to serious injury or amputation
„ Use a sturdy glass when dispensing ice. A delicate glass may
break and result in personal injury.
To remove Dispenser Tray (Type B Only)
„ Pull Dispenser Tray out.
To reinstall Dispenser Tray (Type A Only)
„ Place the Dispenser Tray cover on top of catch tray and
position under the two plastic retainers on either side.
„ Center Dispenser tray, and align with center guides.
„ Push in until it locks firmly in place.
To reinstall Dispenser Tray (Type B Only)
„ Center Dispenser Tray and push in until it snaps in place.
Important Facts About Your Dispenser
„ Do not add ice from trays or bags to the door ice maker
bucket. It may not crush or dispense.
„ Avoid overfilling glass with ice and use of narrow glasses.
Backed-up ice can jam the chute or cause the door in the
chute to freeze shut. If ice is blocking the chute remove the ice
bucket, poke it through with a wooden spoon.
„ Beverages and foods should not be quick-chilled in the
door ice maker bin. Cans, bottles or food packages in the
storage drawer may cause the ice maker or auger to jam.
To Use the Internal Water Dispenser*
The water dispenser is located on the
left wall inside the refrigerator compartment.
To dispense water:
Hold the glass against the recess.
Push the water dispenser button.
Hold the glass underneath the
dispenser for 2–3 seconds after
releasing the dispenser button. Water
may continue to dispense after the
button is released.
*Select Models Only
10
„ To keep dispensed ice from missing the glass, put the glass
close to, but not touching, the dispenser opening.
„ Some crushed ice may be dispensed even though you
selected CUBED ICE. This happens occasionally when a few
cubes accidentally get directed to the crusher.
„ After crushed ice is dispensed, some water may drip from the
chute.
„ Sometimes a small mound of snow will form on the door in the
ice chute. This condition is normal and usually occurs when you
have dispensed crushed ice repeatedly. The snow will eventually
evaporate.
If no water is dispensed when the refrigerator is first installed,
there may be air in the water line system. Press the dispenser
button for at least 5 minutes to remove trapped air from the
water line and to fill the water system. During this process,
the dispenser noise may be loud as the air is purged from the
water line system. To flush out impurities in the water line,
throw away the first 6 glassfuls of water.
NOTE: To avoid water deposits, the dispenser should be
cleaned periodically by wiping with a clean cloth or sponge.
About autofill.*
GEAppliances.com
To Use HANDS FREE AUTO FILL:
• Center container on Recess Dispenser Tray and remove hand
from container
• Press AUTO FILL
To Stop AUTO FILL
• Press CANCEL, to resume filling press AUTO FILL.
Important Facts about AUTO FILL
• For optimum results, use a uniform container between 4-8”
tall and 2-6” wide.
• Container shape, fill level and functionality may vary on
containers taller than 8”.
• Container volumes may vary, if error message “Container
Not Found” is given, try a different container.
• AUTO FILL will time out.
• Handles and garnishes on the rim of the container my cause
overfilling or variation in fill volumes.
• Splashing may occur depending on the location of the
container, water flow rate, container shape, and ice cubes.
• Keep sensors clean with a clean damp cloth, and do not
spray liquid or cleaners directly on sensors
• AUTO FILL works best with household water pressure of 60
to 100 psi.
Sensors
*Select Models Only
11
About Appliance Communication
GE WiFi Connect (for customers in the United States):
GE WiFi Connect Enabled*
Your refrigerator is GE WiFi Connect Enabled. A WiFi communication card is built into the product allowing it
to communicate with your Smart Phone for remote monitoring, control, and notifications. Please visit www.
GEAppliances.com/connect to learn more about connected appliance features, and to learn what connected
appliance App’s will work with your Smart Phone.
GE WiFi Connect Optional *
You refrigerator is GE WiFi Connect compatible using the GE ConnectPlus module that is provided with your
refrigerator. To connect this appliance to the internet you will need to attach the module to your appliance through
the communication port in the appliance. The GE ConnectPlus will allow your appliance to communicate with your
smart phone for remote appliance monitoring, control and notifications. Please visit www.GEAppliances.com/
connect to learn more about connected appliance features, to learn what connected appliance App’s will work with
your Smart Phone and to learn where you can purchase a GE ConnectPlus.
WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity (for models that are WiFi
enabled or WiFi optional), please call 1-800-220-6899.
REGULATORY INFORMATION
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s authority
to operate the equipment.
ConnectPlus module only (or similar communication module)
RF Exposure - This device is only authorized for use in a mobile application. At least 20 cm of separation distance between
the ConnectPlus device and the user’s body must be maintained at all times.
*Select Models Only
12
About the GE® RPWFE water filter cartridge.
GEAppliances.com
Water Filter Cartridge
The water filter cartridge is located in the fresh food interior
on the left side wall, near the top.
This product uses radio frequency identification (RFID) to
detect leaks and monitor filter status. The RFID technology is
certified by the FCC.
FCCID: ZKJ-EBX1532P001 ICID: 10229A-EBX1532P001
“This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.”
“This device complies with Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference
that may cause undesired operation of the device.”
When to replace the filter cartridge
The filter cartridge should be replaced every six months or
earlier if 170 gallons of water has been dispensed or the flow of
water to the dispenser or icemaker decreases.
Touch Screen Models: A filter status message will appear on
the screen when the water filter needs to be replaced. The filter
status will automatically update when the filter is replaced.
Non-touch Screen Models: A filter indicator light will illuminate
on the screen when the water filter needs to be replaced.
Removing the filter cartridge
To replace the filter, first remove the old cartridge by opening
the filter door and pulling on the bottom of the cartridge to allow
it to swing outward. When the cartridge can no longer swing,
gently pull to unseat it from the cartridge holder. DO NOT TWIST
CARTRIDGE. A small amount of water may drip out.
Installing the Filter Cartridge
1. Align top of filter cartridge with cartridge holder with the word
“FRONT” facing outward then push the cartridge toward
the rear of the unit until it is fully seated. DO NOT TWIST THE
FILTER CARTRIDGE!
2. While continuing to ensure cartridge is fully seated in the
holder, gently swing the filter inward until it is in position. If
filter will not swing easily, check to ensure filter is properly
aligned and fully seated within the cartridge holder. Close the
filter door.
Swing
Push \ Pull
3. Run two gallons of water through the cold water dispenser
(about 5 minutes) to remove air from the system. A newly
installed filter cartridge will cause water to spurt from the
dispenser. Use a large pitcher or sports bottle to catch the
water spray. DO NOT use hands-free auto-fill (some models)
until all air is removed from the system.
4. Reset Filter Status message (non-touch screen models).
WARNING
Scalding Hazard.*
Use of the hot water dispenser prior to purging air from the
system may result in spurting of hot water and lead to hot water
scalding. Follow the instructions above to purge all air from the
system through the cold water dispenser prior to using the hot
water dispenser.
Note: It is normal for water to appear discolored during the
initial system flush. Water color will return to normal after first
few minutes of dispensing.
Filter Bypass Plug
To reduce the risk of property damage due to water leakage,
you MUST use the filter bypass plug when a replacement filter
cartridge is not available. Some models do not come equipped
with the filter bypass plug. To obtain a free bypass plug, call
800-GECARES. In Canada, call 800.561.3344. The dispenser and
icemaker will not operate without either the filter or bypass plug
installed. The bypass plug is installed in the same way as a filter
cartridge.
*Select Models Only
WARNING
To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts
during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the rated capacity,
or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, GE recommends the use of GE-branded filters only. Using GE-branded filters
in GE and Hotpoint® refrigerators provides optimal performance and reliability. GE filters meet rigorous industry NSF standards
for safety and quality that are important for products that are filtering your water. GE has not qualified non-GE-branded filters
for use in GE and Hotpoint refrigerators and there is no assurance that non-GE-branded filters meet GE’s standards for quality,
performance and reliability.
If you have questions, or to order additional filter cartridges, visit our website at www.gewaterfilters.com or call GE Parts
and Accessories, 800.626.2002.
Customers in Canada should consult the yellow pages for the nearest Camco Service Center.
13
About the fresh food storage options.
Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
To remove:
Remove all items from the shelf.
Tilt the shelf up at the front.
Lift the shelf up at the back and bring the
shelf out.
To replace:
While tilting the shelf up, insert the top hook
at the back of the shelf in a slot on the
track.
Lower the front of the shelf until the bottom
of the shelf locks into place.
Spillproof Shelves
Spillproof shelves have special edges to help
prevent spills from dripping to lower shelves.
Quick Space Shelf *
This shelf splits in half and slides under itself for
storage of tall items on the shelf below.
This shelf can be removed and replaced or
relocated (just like spillproof shelves).
NOTE: The location of the upper Quick Space
Shelf is not adjustable.
*Select Models Only
14
GEAppliances.com
Non-Adjustable Dairy Bin*
To remove: Lift the dairy bin straight up,
then pull out.
To replace: Engage the bin in the molded door
supports and push down. The bin will lock in
place. See page 33.
Adjustable Bins on the Door
Adjustable bins can easily be carried from
refrigerator to work area.
Drop down tray *
(tray open)
To remove: Lift bin straight up, then pull out.
1. Open right fresh food
door
2. Depress both buttons
on lower sides of bin
and bin will drop down.
3. Reverse to reinstall.
To replace or relocate: Slide in the bin just
above the molded door supports, and push
down. The bin will lock in place. See page 33.
Non-Dispense Models
(Left Hand Door)
Non-Adjustable Bins on the Door (Dispenser Models - Left Hand Door)
To remove: Lift the bin straight up, then pull out.
To replace: Engage the bin in the molded
supports on the door and push down. It will lock
in place.
The ice maker door bins are not
interchangeable, note the location upon
removal and replace the bin in its proper
location.
*Select Models Only
15
About the climate zone and temperature controlled drawer.
ClimateZone
Keep fruits and vegetables organized in separate
compartments for easy access.
Excess water that may accumulate in the bottom
of the drawers or under the drawers should be
wiped dry.
D
Fruits
Fruits
C
Vegetables
ClimateZone
Vegetables
Fruits
Vege
F
C
MEAT
DELI
PRODUCE
CHEESE
CITRUS
SELECT
Temperature Controlled Drawer*
The Temperature Controlled Drawer is a
full-width drawer with adjustable temperature
control. This drawer can be used for large
miscellaneous items.
To change setting, press select button.
Note: Temperatures indicate the appropriate temperatures for the food and actual temperatures may
vary based on normal operation and other factors
such as door openings and fresh food set point.
CAUTION
Meat
Beverage
32°
34°
Deli
38°
Laceration Hazard.
Do not store glass bottles at this setting. If
they are frozen, they can break and result
in personal injury.
*Select Models Only
16
Select
GEAppliances.com
How to Remove and Replace the Adjustable Deli/Produce Drawer
To remove:
Pull the drawer out to the stop position.
Lift the front of the drawer up and out.
To replace:
Pull left and right slides until fully
extended.
Place drawer back in first and rotate
drawer front down to seat on slide.
Push the drawer in to closed position.
How to Remove and Replace Drawer Divider*
To remove:
Pull the drawer out to the stop position.
Raise the front side of the divider
to unhook it from the rear wall of
the drawer.
To replace:
Hook the back of the divider over the
rear wall of the drawer.
Push the divider down.
Divider
*Select Models Only
17
About the freezer.
Freezer Basket and Drawer
Basket.
Drawer
Ice Bucket *
Non-Adjustable Bin in the Freezer*
To remove: push in plastic tab on either left
or right side
To replace: slide bin into location until it
locks into place.
Basket Removal
To remove, Standard Depth models only:
Open freezer door to the stop position.
Remove freezer door bin by pushing
plastic tab on either left or right side
to release bin hinge pin.
Remove freezer basket by lifting up
the rear of the basket and moving
basket rearward until the front of the
basket can be rotated upward and
out.
Lift it out to remove.
*Select Models Only
18
To remove, PYE and PWE models only:
Open fresh food doors.
Open freezer door to the stop position.
Remove freezer basket by lifting up
the rear of the basket and rotate it
upward.
Lift it out to remove.
To replace:
Reverse step 1 thru 4 to replace.
About the automatic ice maker.
A newly installed refrigerator may take 12 to 24 hours to begin making ice.
Ice maker
Feeler Arm
Automatic Ice Maker*
The ice maker will produce seven cubes
per cycle approximately 100–130 cubes
in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other use
conditions.
The ice maker will fill with water when it cools to
15°F (–10°C). A newly installed refrigerator may
take 12 to 24 hours to begin making ice cubes.
If the refrigerator is operated before the water
line connection is made to the unit or if the
water supply to an operating refrigerator is
turned off, make sure that the ice maker is
turned off. Once the water has been connected
to the refrigerator, the ice maker may be turned
on. See the table below for details.
You may hear a buzzing sound each time
the ice maker fills with water.
Throw away the first few batches of ice to allow
the water line to clear.
Be sure nothing interferes with the sweep
of the feeler arm.
When the bin fills to the level of the feeler arm,
the ice maker will stop producing ice. It is normal
for several cubes to be joined together.
If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.
NOTE: In homes with lower-than-average water
pressure, you may hear the ice maker cycle
multiple times when making one batch of ice.
WARNING
To minimize the risk of personal injury, avoid contact with the moving parts of the ejector
mechanism, or with the heating element that releases the cubes. Do not place fingers or
hands on the automatic ice making mechanism while the refrigerator is plugged in.
How to Turn the Ice Maker On/Off
Display Type (See Page 6)
Model #
Control Style A
PFE28, PYE22P
Use the settings menu on the touchscreen
Control Style B
GFE28/26, DFE28,
GYE22
Use the “ICE MAKER” button on the control
Control Style C
GNE29, PWE23
Use the “ICE MAKER” button on the control
Ice Box
Door
Lift and pull
How to turn the ice maker on/off
Ice Bucket and Dispenser*
Extra Ice Storage*
• Open the ice box door on inside of the left
door.
• Pull up and out on on the ice bucket in
the left hand door to remove it from the
compartment.
• To replace the ice bucket, set it on the
guide brackets and push until the ice
bucket seats properly.
• If bucket cannot be replaced, rotate the ice
bucket fork 1/4 turn clockwise.
There is additional ice storage in the freezer
compartment drawer.
• Open the freezer drawer.
• The ice bucket is located on the left side of
the upper basket.
• Pull the upper basket forward to remove
the ice bucket.
Freezer
Ice
Bucket
*Select Models Only
19
Care and cleaning of the refrigerator.
Cleaning the Outside
The stainless steel panels, door handles and trim.
The stainless steel doors and door handles (on some
models) can be cleaned with a commercially available stainless
steel cleaner. Cleaners with oxalic acid such as Bar Keepers
Friend Soft Cleanser™ will remove surface rust, tarnish and
small blemishes. Use only a liquid cleanser free of grit and rub
in the direction of the brush lines with a damp soft sponge. Do
not use appliance wax or polish on the stainless steel.
Silver-accented plastic parts.
Wash parts with soap or other mild detergents. Wipe clean
with a sponge, damp cloth or paper towel.
Do not use scouring pads, powdered cleaners, bleach or
cleaners containing bleach because these products can
scratch and weaken the paint finish.
Should spill tray need cleaning use lime remover.
Cleaning the Inside
To help prevent odors, leave an open box of baking soda in
the refrigerator and freezer compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture out of sponge or
cloth when cleaning around switches, lights or controls.
Use an appliance wax polish on the inside surface between
the doors.
8VHZDUPZDWHUDQGEDNLQJVRGDVROXWLRQ³DERXWD
tablespoon (15 ml) of baking soda to a quart (1 liter) of water.
This both cleans and neutralizes odors.
Rinse and wipe dry.
CAUTION Do not clean glass shelves or covers
with warm water when they are cold. Glass shelves and
covers may break if exposed to sudden temperature
changes or impact such as bumping or dropping.
Tempered glass is designed to shatter into many small
pieces if it breaks.
Do not wash any plastic refrigerator parts in the
dishwasher.
Behind the Refrigerator
Be careful when moving the refrigerator away from the wall. All
types of floor coverings can be damaged, particularly cushioned
coverings and those with embossed surfaces.
Pull the refrigerator straight out and return it to position by
pushing it straight in. Moving the refrigerator in a side direction
may result in damage to the floor covering or refrigerator.
Raise the leveling legs located at the bottom front of the
refrigerator.
Lower the leveling legs until they touch the floor.
When pushing the refrigerator back, make sure you don’t
roll over the power cord or water supply line.
Preparing for Vacation
For long vacations or absences, remove food and unplug the
refrigerator. Clean the interior with a baking soda solution of
one tablespoon (15 ml) of baking soda to one quart (1 liter) of
water. Leave the doors open.
LCD Models: turn refrigerator off at control (pg 7) .
If the temperature can drop below freezing, have a qualified
service technician drain the water supply system to prevent
serious property damage due to flooding.
1) Turn refrigerator off (pg. 7) or unplug the refrigerator.
2) Empty ice bucket
3) Turn water supply off
If you cut the water supply off, turn off the ice maker (pg. 18).
Upon returning from vacation:
1) Replace the water filter.
2) Run 2 gallons of water through the cold water dispenser
(about 5 minutes) to flush the system.
Preparing to Move
Secure all loose items such as shelves and drawers by taping
them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest
the front or back of the refrigerator against the hand truck. This
could damage the refrigerator.
20
Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during
moving.
Replacing the lights.
GEAppliances.com
Refrigerator Lights (LEDs)
There is LED lighting in fresh food
compartment and on the bottom of
the fresh food doors to light the freezer
compartment.*
An authorized technician will need to
replace the LED light.
If this assembly needs to be replaced, call
GE Service at 1.800.432.2737
in the United States or 1.800.561.3344
in Canada.
*Select Models Only
21
Installation
Instructions
Refrigerator
GE and GE Profile™ models
Questions? Call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344 or visit our Website at: www.GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
WARNING
Tip Over Hazard.
Built-in style models (model PYE, CYE, GYE, PWE,
CWE, and ZWE) are top heavy, especially with any doors
open. These models must be secured with the anti-tip
floor bracket to prevent tipping forward, which could
result in death or serious injury. Read and follow the entire
installation instructions for installing the anti-tip floor
bracket packed with your refrigerator.
•
•
•
•
•
•
•
IMPORTANT ³ Observe all governing codes and
ordinances. Save these instructions for local inspector’s use.
Note to Installer – Be sure to leave these instructions with
the Consumer.
Note to Consumer – Keep these instructions for future
reference.
Skill level – Installation of this appliance requires basic
mechanical skills.
Completion time – Refrigerator Installation can vary
Water Line Installation 30 minutes
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not covered
under the Warranty.
PREPARATION
MOVING THE REFRIGERATOR INDOORS
If the refrigerator will not fit through a doorway,
the refrigerator door and freezer drawer can be removed.
• To remove the refrigerator door, see the Installing
the Refrigerator section.
• To remove the freezer drawer, see the Removing
the Freezer Drawer section.
WATER SUPPLY TO THE ICE MAKER AND DISPENSER
If the refrigerator has an ice maker, it will have to be
connected to a cold water line. A GE water supply kit
(containing tubing, shutoff valve, fittings and instructions)
is available at extra cost from your dealer, by visiting
our website at GEAppliances.com (in Canada at www.
GEAppliances.ca) or from Parts and Accessories, 800.626.2002
(in Canada 1.800.661.1616).
22
TOOLS YOU MAY NEED
Adjustable Wrench
1/4” Outer Diameter
Compression Nut
and Ferrule (sleeve)
Ȓµ Socket Ratchet/Driver
Phillips-Head Screwdriver
Flat-Head Screwdriver
1/8”, 3/32”, 1/4” & 5/32”
Allen Wrenches
1/8” Drill Bit and
Electric or Hand Drill
Pencil
Tape Measure
1/4” Nut Driver
5/16” Nut Driver
Pliers
Level
Torx T20, T25
Installation Instructions
DIMENSIONS
All measurements are given with leveling leg fully retracted.
Counter Depth (CD) Models Only
Case Depth w/o
Doors 29 3ø8 ” SD
24 3ø8 ” CD
Standard Depth (SD) Models Only
353ø4”
353ø4”
23 1ø4” SD
18 1ø4” CD
Height from
floor to hinge
cover top 69 7ø8”
69”
69”
697ø8”
697ø8”
Additional Dimensions
361ø4”
311ø4”
SD
Overall Height to Top of Hinge Cover
78
CD
69 ø ”
697ø8”
69”
69”
Case Depth without Doors
29 ø ”
243ø8
Overall Exterior Case Width
353ø4”
353ø4”
Overall Exterior Depth Doors/Drawers with Handles
36¼”
31¼”
Height to Top of Cabinet
38
Moving THE REFRIGERATOR
• Using the chart below determine if the width of your passageway can accommodate the depth of the refrigerator. Ensure you have clearance
to prevent damage to the refrigerator before safely moving it to the final location.
• If passageways are large enough to accommodate the refrigerator without removing the handles skip to Step 6. Leave tape, film and all
packaging on doors until the refrigerator is in the final location.
• NOTE: Use a padded hand truck or moving straps to move this refrigerator. Place the refrigerator on the hand truck with a side against
the truck. We strongly recommend that two people move and complete this installation.
If your model number starts with PFE (SD)
If your model number starts with GFE, DFE, GNE (SD)
If your model number starts with CFE (SD)
If your model number starts with CYE, PYE, PWE (CD)
(PWE)
36.25”
35.25”
33.75”
30.25”
29.375”
31.25”
30.25”
29.75”
28.75”
25.25” 24.375”
23
Installation Instructions
INSTALLING THE REFRIGERATOR
REFRIGERATOR LOCATION
• Do not install the refrigerator where the temperature
will go below 60°F (16°C) because it will not run often
enough to maintain proper temperatures.
• Do not install the refrigerator where the temperature
will go above 100°F (37°C) because it will not perform
properly.
• Do not install the refrigerator in a location exposed to
water (rain, etc.) or direct sunlight.
• Install it on a floor strong enough to support it fully
loaded.
1 REMOVE THE FRESH FOOD
DOOR HANDLE
Handle Design varies based on models, however
Installation is same.
Stainless steel and plastic handles:
Loosen the set screws with the 1/8” Allen wrench
and remove the handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a 1/4” Allen wrench.
Mounting
Fasteners
CLEARANCES
Allow the following clearances for ease of installation,
proper air circulation and plumbing and electrical
connections.
Sides 1/8” (3 mm)
Top 1” (25 mm) Cabinet/Hinge Cover
Back 2” (50 mm)
Leave film
on until after
installation
REMOVING THE REFRIGERATOR DOORS
• IMPORTANT NOTE: This refrigerator is 361/4” deep (311/4”
for CD models). Doors and passageways leading to the
installation location must be at least 361/4” wide in order to
leave the doors and handles attached to the refrigerator
while transporting it into the installation location. If
passageways are less than 361/4”, the refrigerator doors
and handles can easily be scratched and damaged.
The top cap and doors can be removed to allow the
refrigerator to be safely moved indoors. If passageways
are less than 311/4”, start with Step 1.
• If it is not necessary to remove doors, skip to Step
11. Leave tape and all packaging on doors until the
refrigerator is in the final location.
• NOTE: Use a padded hand truck to move this refrigerator.
Place the refrigerator on the hand truck with a side
against the truck. We strongly recommend that TWO
PEOPLE move and complete this installation.
2 REMOVE THE FREEZER DOOR HANDLE
Handle Design varies based on models, however
Installation is same.
Stainless steel and plastic handles:
Loosen the set screws with the 1/8” Allen wrench and
remove the handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a 1/4” Allen wrench.
Mounting
Fasteners
Leave film
on until after
installation
Reinstall the handles using the same procedure as
removing.
24
Installation Instructions
3 REMOVE THE REFRIGERATOR DOORS
3 REMOVE THE REFRIGERATOR DOORS (cont)
A Securely tape the door shut with masking tape or have
D Disconnect the water line from the back of the unit by
a second person support the door.
pressing down on the dark grey collar while pulling up
on the water line.
Pull water line through case conduit from the top to
free the line for door removal. The water line is more
than 4’ long and may need to be taped to Door for
accessibility when reinstalling.
B Start with left-hand door first: Remove the hinge cover
on top of the left refrigerator door by removing all hex
screws and pulling it up. Do the same for the
right-hand door and the middle cover.
Hinge
Cover
Y or Straight
Connector
E Using a 3/8” socket ratchet/driver, remove the screws
securing the top hinge to the cabinet,
then lift the hinge straight up to free the hinge pin
from the location in the top of the door.
C Disconnect both electrical connectors at the top cover.
Remove the 1/4” hex head screw to disconnect the
ground wire from the hinge.
Remove the 1/4” hex head screw to remove the strain
relief from the water line.
Ground
screw
Strain
Relief
CAUTION
Lifting Hazard.
Single person lift could cause injury. Use assistance
when handling, moving or lifting the refrigerator doors.
Note: when removing door, to prevent damage to door
and electronics, carefully place the door in a proper
location.
Note: The lower door hinge pin and hinge are keyed and
must be matched correctly for the door to self close
properly. Please follow the directions carefully.
25
Installation Instructions
INSTALLING THE REFRIGERATOR (cont.)
3 REMOVE THE REFRIGERATOR DOORS (cont)
Note: for proper installation later, please follow the next step
carefully.
F Remove the tape and keeping the door as
straight as possible, open the door to 90º then lift
straight up to remove it.
Lift up & off
center hinge
5 REINSTALLING THE REFRIGERATOR DOORS
Reverse steps 1 through 4 to reinstall refrigerator, follow
details below for critical alignments.
A Reinstall center hinge first and torque the screws to 65
in-lbs. With the LH door at 90º to the front of
the case, lower the refrigerator door onto the center hinge.
Ensure that the door and hinge align correctly.
B Rotate doors closed and make sure moveable center sealing
Open Door to 90°
REMOVE OPPOSITE DOOR
Follow the same procedure on the opposite door. There
are no wires or water lines on the opposite side
portion of the door aligns with the striker. If the door will not
self-close after reinstalling, remove door, turn door upside
down, check alignment mark and arrow; (there is an
alignment mark on the door closure mechanism. It
corresponds to an alignment arrow on the plastic ring.
Rotate door closure mechanism to align mark and arrow,
reinstall door).
4 REMOVE CENTER HINGE (if necessary)
Remove the 3/8ļscrews securing the center hinge to the
cabinet.
Use T20 driver to remove outboard screw
Align flats with tab.
Underside OF
Fresh Food Door
Remove
center screw
Loosen Outer
screws
If door cannot be installed at 90° follow steps below:
1. Install door at 180° to case front.
2. If space limits opening door to less than 180°, then:
a) Remove door, carefully turn door upside down.
b) Check alignment of door closure mechanism shaft
on underside of door. The flats on the shaft should
correspond to alignment tab on plastic ring or
mark on bottom end cap.
c) If shaft is not aligned to tab/mark, using 5/32” Allen
wrench, rotate door closure mechanism shaft
counterclockwise for right door and clockwise for
left door. Then align flat with tab/mark.
d) Install the door at 90°.
Securely tape the door shut with masking tape or have a
second person support the door. Reinstall the top hinge and
torque the screws to 65 in-lbs.
C Be sure to reinstall the ground wire and strain relief to the top
hinge.
D Reinstall hinge cover. NOTE: Ensure wires are not pinched or
under screw bosses before tightening screws.
26
Installation Instructions
6 REMOVE THE FREEZER DOOR
A Pull the freezer door open to full extension.
B Remove 3 attachment screws, located at the bottom
on each side of the freezer door using 3/8” hex socket
driver.
7 REPLACING THE FREEZER DOOR
A Pull the slide Mechanism to full extension using both
hands simultaneously.
B Remove the basket resting on the slides.
CAUTION
Lifting Hazard
Freezer door is heavy Use both hands to secure the
door before lifting.
C Lift the freezer door and place it on the slide mechanism
CAUTION
Lifting Hazard
Freezer door is heavy Use both hands to secure the
door before lifting.
C Lift the freezer door to disengage it from the slide
mechanism
Align and insert
tab on Freezer
Door Bracket
with slot on
Freezer Slide
Bracket.
The door can safely rest on the bottom. Do not rest the
door on any other surfaces to avoid scratches.
Push the slide mechanism back completely until it self
retracts.
D Replace the attachment screws and torque the screws
to 65 in-lb
E For adjusting freezer door gaps, follow the instructions
on pg 27.
F Replace the basket
27
Installation Instructions
INSTALLING THE REFRIGERATOR (cont.)
Instructions for adjusting freezer door gaps:
IMPORTANT!
The 6 mounting screws (3 on each side) are NOT interchangeable with the center or top hinge
screws. Drawer screws have flat washer heads, and other screws have lines/ribs on washer heads.
After installation of the freezer door, check for uniform gaps (top and bottom of right and left hand
side) with the template provided.
In the event of excessive gaps use the following steps to adjust the freezer door.
Step 1 - Loosen the 3 screws on each side (right and left) of the freezer door.
Step 2 - Adjust set screw clockwise if gap at the top is too big (see template). Turn the set screw using 3/32” hex
key clockwise by quarter to half a rotation
Step 3 - Adjust set screw counter-clockwise if gap at the bottom is too big (see template). Turn the set screw
using 3/32” hex key counter-clockwise by quarter to half a rotation
Step 4 - Tighten the 3 screws on each side (right and left).
Step 5 - Re-check the gaps using the template and repeat steps 1 to 4 if required and complete with step 5.
Fold here for using template
Plier ici pour utiliser le gabarit Dóblelo aquí para usar la plantilla
Step 1
Étape 1
Paso 1
0.600”
Step 4
Étape 4
Paso 4
Template for checking gaps.
Gap should be 0.6” or below.
Gabarit pour vérifier les
écarts. L’écart doit être de
0,6 po (1,5 cm) ou moins.
Plantilla para el control de
espacios. El espacio debería
ser de 0.6” o inferior.
Set Screw
Vis d’ajustement
Tornillo del Set
Step 3
Étape 3
Paso 3
Step 2
Étape 2
Paso 2
Refer to 239D4144P001, Pub No. 31-45474-2
28
Installation Instructions
8 LEVEL THE FREEZER DOOR
9 LEVEL THE FREEZER DOOR (cont.)
A Lift the door on the side requiring adjustment,
rotate the cam to required position.
A
0 - Initial position
1 - Lift by 0.050”
-1 - Lower by 0.050”
-2 - Lower by 0.100
-3 - Lower by 0.150”
Locate the height adjuster cam in the freezer
door. Slightly loosen the three door attachment
screws on both sides using a 3/8” hex socket
driver.
B After adjustment tighten the 3 attachment
screws using to 65 in-lb.
B Locate and loosen the cam screw using the
T-27 screw driver.
10 REMOVE PACKAGING
A) Remove all tape, foam and protective
packing from shelves and drawers.
29
Installation
Instructions
WARNING
Anti-Tip Floor Bracket
PYE, CYE, GYE, PWE, CWE,
and ZWE Models Only
TOOLS YOU WILL NEED
Tip Over Hazard.
1/8” (3 mm) Drill Bit and
Electric or Hand Drill
Built-in style models (model PYE, CYE, GYE, PWE, CWE,
and ZWE) are top heavy, especially with any doors
open. These models must be secured with the anti-tip
floor bracket to prevent tipping forward, which could
result in death or serious injury. Read and follow
the entire installation instructions for installing the
anti-tip floor bracket packed with your refrigerator.
Pencil
Tape measure
5/16” (8 mm) Nut Driver
AT-2 LOCATING THE ANTI-TIP FLOOR
BRACKET
A Place the anti-tip floor bracket locator template
(included inside the anti-tip kit) onto the floor
up against the rear wall, within W, and in line
with the desired location of the RH side of the
refrigerator (see Figure 1).
Figure 1 – Installation Overview
NOTE:
If you did not receive an anti-tip bracket with your
purchase, call 1.800.626.8774 to receive one at no
cost. (In Canada, call 1.800.561.3344.)
For installation instructions of the bracket, visit: www.
GEAppliances.com.
(In Canada, www.GEAppliances.ca.)
Floor – Concrete
(2 Holes)
MATERIALS YOU MAY NEED (not included)
2 Wall Holes
Floor Bracket
to Install
Floor – Wood
(2 Holes)
RH Holes
15 ¼”
Lag Bolts
1/4” (6 mm) x 1-1/2” (38 mm)
Drill Bit Appropriate for Anchors
Anchor Sleeves
1/2” (12 mm) OD
Base Bracket
on the
Refrigerator
For Anti-Tip Bracket Mounted on CONCRETE Floors Only
B Place the anti-tip floor bracket onto the locator
template with its RH floor holes lined up with
the floor holes indicated on the template sheet,
approximately 15 ¼” from the edge of the sheet
or the RH side of the refrigerator.
C Hold down in position and use the anti-tip floor
bracket as a template for marking the holes
based upon your configuration and type of
construction as shown in Step 3. Mark the hole
locations with a pencil, nail or awl.
NOTE:
• It is REQUIRED to use at least 2 screws to mount
the floor bracket (one on each side of the
anti-tip floor bracket). Both must be into either
the wall or the floor. Figure 2 indicates all the
acceptable mounting configurations for screws.
Identify the screw holes on the anti-tip floor
bracket for your configuration.
AT-1 MEASURE CABINET OPENING
AVAILABLE VS. REFRIGERATOR WIDTH
Measure width of cabinet opening where
refrigerator will be placed, W.
Be sure to account for any countertop overhang,
baseboard thickness and any clearance desired.
Width, W, should not be less than 36”. The
refrigerator will be placed approximately in the
middle of this opening.
Rear Wall
W
REFRIGERATOR
Front
RH Side of
Refrigerator
Rear RH
Corner of
Cabinet Wall
Locator Template
Sheet
Baseboard
Thickness or
Countertop
Overhang
(Whichever Is
Larger) Plus
Any Desired
Clearance
RH Side
30
Refer to 239D1142P001, Pub No. 31-45484-5
Installation Instructions
AT-2 LOCATING THE ANTI-TIP FLOOR
B CONCRETE Wall and Floor Construction:
• Anchors required (not provided):
4 each 1/4” (6 mm) x 1-1/2” (38 mm) lag bolts
4 each 1/2” (12 mm) O.D. sleeve anchors
• Drill the recommended size holes for the
anchors into the concrete at the center of the
holes marked in Step 2.
• Install the sleeve anchors into the drilled
holes. Place the anti-tip floor bracket as
indicated in Step 2. Remove the locator
template from the floor.
• Install the lag bolts through the anti-tip floor
bracket and tighten appropriately.
BRACKET (cont.)
Figure 2 – Acceptable
Screw Placement Locations
Recommended Installation
– Wood
Recommended Installation
– Concrete
Minimum Acceptable #1 –
Wall Plate Stud
Minimum Acceptable #2 –
Wood Floor
C WOOD Wall and TILE Floor Construction:
• For this special case, locate the 2 wall holes
identified in Fig. 2. Drill an angled 1/8” (3 mm)
pilot hole (approx. as shown in Fig. 3) in the
center of each hole.
• Mount the anti-tip floor bracket using the
Minimum Acceptable Installation #1, as
illustrated in Fig. 2.
Minimum Acceptable #3 –
Concrete Floor
AT-4 POSITIONING THE REFRIGERATOR
TO ENGAGE THE ANTI-TIP FLOOR
AND BASE BRACKETS
A Before pushing the refrigerator into the opening,
plug the power cord into the receptacle and
connect waterline (if equipped). Check for leaks.
B Locate the refrigerator’s RH side and move back
approximately in line with the RH side of the
cabinet opening, W. This should position the
anti-tip floor bracket to engage the anti-tip base
bracket on the refrigerator.
C Gently roll the refrigerator back into the cabinet
opening until it comes to a complete stop. Check to
see if the refrigerator front lines up with the cabinet
front face. If not, carefully rock the refrigerator
forward and backward until engagement occurs
and you notice that the refrigerator is fully pushed
up against the rear wall.
D If Applicable: Adjust the rear (and front) wheel
height settings to fully engage the rear anti-tip
brackets, while also aligning the refrigerator
front with the cabinet front face.
AT-3 ANTI-TIP BRACKET INSTALLATION
A WOOD Wall and Floor Construction:
• Drill the appropriate number of 1/8” (3 mm)
pilot holes in the center of each floor bracket
hole being used (a nail or awl may be used if
a drill is not available) AND remove the locator
template from the floor.
• Mount the anti-tip floor bracket by fastening
the 2, or recommended 4, #10-16 hex-head
screws tightly into place as illustrated in
Figure 3.
Figure 3 – Attachment to Wall and Floor
Rear RH
Corner of the
Refrigerator
2 Screws
Must Enter
Wood or
Metal Stud
Floor
Bracket
Wall
Wall
Plate
Stud
NOTE:
If you pull the refrigerator out and away from the wall
for any reason, make sure the anti-tip floor bracket is
engaged when the refrigerator is pushed back against
the rear wall.
Floor
31
Refer to 239D1142P001, Pub No. 31-45484-5
Installation Instructions
INSTALLING THE REFRIGERATOR (cont.)
11 CONNECTING THE REFRIGERATOR
B If you are using copper tubing, insert the end of the
tubing into the refrigerator connection, at the back of the
refrigerator, as far as possible. While holding the tubing,
tighten the fitting.
If you are using GE SmartConnect™ tubing, insert
the molded end of the tubing into the refrigerator
connection, at the back of the refrigerator, and tighten
the compression nut until it is hand tight. Then tighten
one additional turn with a wrench. Over tightening may
cause leaks.
C Fasten the tubing into the clamp provided to hold it in
position. You may need to pry open the clamp.
TO THE HOUSE WATER LINE
A
A cold water supply is required for automatic ice maker
operation. If there is not a cold water supply, you will
need to provide one. See Installing the Water Line section.
NOTES:
• Before making the connection to the refrigerator, be
sure the refrigerator power cord is not plugged into the
wall outlet.
• If your refrigerator does not have a water filter, we
recommend installing one if your water supply has
sand or particles that could clog the screen of the
refrigerator’s water valve. Install it in the water line
near the refrigerator. If using GE SmartConnect™
Refrigerator Tubing Kit, you will need an additional tube
(WX08X10002) to connect the filter. Do not cut plastic
tube to install filter.
• Before connecting the water line to the house, purge
the house line for at least 2 minutes.
If you are using copper tubing, place a compression nut
and ferrule (sleeve) onto the end of the tubing coming
from the house cold water supply.
If you are using the GE SmartConnect™ tubing, the nuts
are already assembled to the tubing.
1/4”
Compression
Nut
SmartConnect™
Tubing
Ferrule
(sleeve)
Refrigerator
Connection
Tubing Clamp
Bride
Abrazadera del tub
1/4“ Tubing
Tuyau de 1/4 po
Tubería de 1/4
“
32
Installation Instructions
12 TURN ON THE WATER SUPPLY
15 LEVEL THE REFRIGERATOR DOORS
Remember a level refrigerator is necessary for
getting the doors perfectly even. If you need
help, review the previous section on leveling the
refrigerator.
Turn the water on at the shutoff valve (house water
supply) and check for any leaks.
When
the left
door is
lower than
the right
door.
When
the left
door is
higher than
the right
door.
13 PLUG IN THE REFRIGERATOR
Adjustment
point
See the grounding information attached to the power
cord.
14 LEVEL THE REFRIGERATOR
The leveling legs have 2 purposes:
1) Leveling legs adjust so the refrigerator is
firmly positioned on the floor and does not
wobble.
2) Leveling legs serve as a stabilizing brake
to hold the refrigerator securely in position
during operation and cleaning. The leveling
legs also prevent the refrigerator from
tipping.
A If you open the freezer door, you can see
the center hinge.
B Insert 1/4” Allen wrench into the shaft of the
center hinge.
C Adjust the height by turning clockwise
or counterclockwise. When you turn
counterclockwise, the door will move up.
RAISE
A Turn the leveling legs clockwise to raise
the refrigerator, counterclockwise to lower it.
Raise
Flat-Head Screwdriver
NOTICE: To avoid possible property
damage, the leveling legs must be firmly
touching the floor.
33
Installation Instructions
Non-Dispense
Models
Refrigerator Assembly Instructions, suggested assembly.
,QVWUXFWLRQVĈDVVHPEODJHGXUpIULJHUDWRUĈDVVHPEODJHVXJJpUHU
Instrucciones de montaje del refrigerador, ensamble sugerido.
H
H
G
J
(Select
models
only)
To place bins into doors:
Match your bin with the letter shown.
Position the bin hooks over the bin locator
and push forward until inserted fully.
Push bin down until locked into position.
Bin hook
rear each side
Bin locator
each side
34
GE Appliances
General Electric Company
Louisville, KY 40225
GEAppliances.com
Refer to 239D4129P002 Pub No. 31-45498
Installation Instructions
INSTALLING THE WATER LINE
BEFORE YOU BEGIN
Recommended copper water supply kits are WX8X2,
WX8X3 or WX8X4, depending on the amount of tubing
you need. Approved plastic water supply lines are GE
SmartConnect™ Refrigerator Tubing (WX08X10006,
WX08X10015 and WX08X10025).
When connecting your refrigerator to a GE Reverse
Osmosis Water System, the only approved installation
is with a GE RVKit. For other reverse osmosis water
systems, follow the manufacturer’s recommendations.
If the water supply to the refrigerator is from a
Reverse Osmosis (RO) Water Filtration System
AND the refrigerator also has a water filter,
use the refrigerator’s filter bypass plug. Using
the refrigerator’s water filtration cartridge in
conjunction with the RO water filter can result
in hollow ice cubes. Some models do not come
equipped with the filter bypass plug. To obtain a
free bypass plug, call 800-GECARES. In Canada call
800.561.3344.
This water line installation is not warranted by the
refrigerator or ice maker manufacturer. Follow
these instructions carefully to minimize the risk of
expensive water damage.
Water hammer (water banging in the pipes) in
house plumbing can cause damage to refrigerator
parts and lead to water leakage or flooding. Call a
qualified plumber to correct water hammer before
installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook
up the water line to the hot water line.
For PFE27 and PYE23K Models: If the refrigerator is
operated before the water connection is made to
the ice maker, press and hold both the CRUSHED
and CUBED buttons together for 3 seconds to
disengage the ice maker. When the refrigerator has
been connected to the water supply, press and hold
both the CRUSHED and CUBED buttons together for
3 seconds to re-engage the ice maker.
For PFE28 and PYE22P Models: If the refrigerator is
operated before the water connection is made to
the ice maker, see ICE MAKER under SETTINGS menu
of the LCD Operations section and follow the screen
commands to turn the ice maker OFF.
Do not install the ice maker tubing in areas where
temperatures fall below freezing.
When using any electrical device (such as a power
drill) during installation, be sure the device is double
insulated or grounded in a manner to prevent
the hazard of electric shock, or is battery powered.
All installations must be in accordance with local
plumbing code requirements.
WHAT YOU WILL NEED
• Copper or GE SmartConnect™ Refrigerator Tubing
kit, 1/4” outer diameter to connect
the refrigerator to the water supply. If using
copper, be sure both ends of the tubing are
cut square.
To determine how much tubing you need:
measure the distance from the water valve
on the back of the refrigerator to the water supply
pipe. Be sure there is sufficient extra tubing to allow
the refrigerator to move out from the wall after
installation.
GE SmartConnect™ Refrigerator Tubing Kits are
available in the following lengths:
8’ (2.4 m)
– WX08X10006
15’ (4.6 m) – WX08X10015
25’ (7.6 m) – WX08X10025
For Non-LCD Models: If the refrigerator is operated
before the water connection is made to the ice
maker, press and release the ICE MAKER button on
the control panel to disengage the ice maker. When
the refrigerator has been connected to the water
supply, press and release the ICE MAKER button on
the control panel to re-engage the ice maker.
35
Installation Instructions
INSTALLING THE WATER LINE (cont.)
Install the shutoff valve on the nearest frequently
used drinking water line.
WHAT YOU WILL NEED (CONT.)
NOTE: The only GE approved plastic tubing
is that supplied in GE SmartConnect™ Refrigerator
Tubing kits. Do not use any other plastic water
supply line because the line is under pressure at all
times. Certain types of plastic will crack or rupture
with age and cause water damage to your home.
• A GE water supply kit (containing tubing,
shutoff valve and fittings listed below) is available
at extra cost from your dealer or from Parts
and Accessories, 800.626.2002 (in Canada
1.800.661.1616).
• A cold water supply. The water pressure must be
between 20 and 120 p.s.i. (1.4–8.1 bar).
1 SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet long enough to clear
the line of water.
2 CHOOSE THE VALVE LOCATION
Choose a location for the valve that is easily
accessible. It is best to connect into the side
of a vertical water pipe. When it is necessary
to connect into a horizontal water pipe, make
the connection to the top or side, rather than at
the bottom, to avoid drawing off any sediment
from the water pipe.
• Power drill.
• 1/2” or adjustable wrench.
• Straight and Phillips blade screwdriver.
• Two 1/4 ” outer diameter compression nuts
DQGIHUUXOHVVOHHYHV³WRFRQQHFWWKHFRSSHU
tubing to the shutoff valve and the refrigerator
water valve.
OR
• If you are using a GE SmartConnect™
Refrigerator Tubing kit, the necessary fittings
are preassembled to the tubing.
3 DRILL THE HOLE FOR THE VALVE
Drill a 1/4” hole in the water pipe (even if using
a self-piercing valve), using a sharp bit. Remove
any burrs resulting from drilling the hole in
the pipe.
• If your existing copper water line has a flared
fitting at the end, you will need an adapter
(available at plumbing supply stores) to connect
the water line to the refrigerator OR you can cut
off the flared fitting with a tube cutter and then
use a compression fitting. Do not cut formed end
from GE SmartConnect™ Refrigerator tubing.
Take care not to allow water to drain into
the drill.
Failure to drill a 1/4” hole may result in reduced
ice production or smaller cubes.
• Shutoff valve to connect to the cold water line.
The shutoff valve should have a water inlet with
a minimum inside diameter of 5/32” at the point of
connection to the COLD WATER LINE. Saddle-type
shutoff valves are included in many water supply
kits. Before purchasing, make sure a saddle-type
valve complies with your local plumbing codes.
36
Installation Instructions
4 FASTEN THE SHUTOFF VALVE
7 CONNECT THE TUBING TO THE VALVE
Fasten the shutoff valve to the cold water pipe
with the pipe clamp.
Place the compression nut and ferrule (sleeve)
for copper tubing onto the end of the tubing
and connect it to the shutoff valve.
Pipe Clamp
Make sure the tubing is fully inserted into
the valve. Tighten the compression nut securely.
For plastic tubing from a GE SmartConnect™
Refrigerator Tubing kit, insert the molded end
of the tubing into the shutoff valve and tighten
compression nut until it is hand tight, then
tighten one additional turn with a wrench. Over
tightening may cause leaks.
Vertical Cold Water
Pipe
Saddle-Type
Shutoff Valve
NOTE: Commonwealth of Massachusetts
Plumbing Codes 248CMR shall be adhered to.
Saddle valves are illegal and use is not permitted
in Massachusetts. Consult with your licensed
plumber.
Saddle-Type
Shutoff Valve
SmartConnect ™
Tubing
5 TIGHTEN THE PIPE CLAMP
Packing Nut
Tighten the clamp screws until the sealing
washer begins to swell.
NOTE: Do not over tighten or you may crush
the tubing.
Outlet Valve
Ferrule (sleeve)
NOTE: Commonwealth of Massachusetts
Plumbing Codes 248CMR shall be adhered to.
Saddle valves are illegal and use is not permitted
in Massachusetts. Consult with your licensed
plumber.
Washer
Pipe Clamp
Compression Nut
Inlet End
Clamp
Screw
8 FLUSH OUT THE TUBING
Turn the main water supply on and flush out
the tubing until the water is clear.
Shut the water off at the water valve after about
one quart (1 liter or 2 minutes) of water has been
flushed through the tubing.
6 ROUTE THE TUBING
Route the tubing between the cold water line
and the refrigerator.
Route the tubing through a hole drilled in the
wall or floor (behind the refrigerator or adjacent
base cabinet) as close to the wall as possible.
To complete the installation of the refrigerator, go back
to Step 11 in Installing the Refrigerator.
37
Normal operating conditions.
Newer refrigerators sound different from older refrigerators.
Modern refrigerators have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
HUMMM...
WHOOSH...
„ The new high efficiency compressor may run faster and longer
than your old refrigerator and you may hear a high-pitched hum
or pulsating sound while it is operating.
„ You may hear a whooshing sound when the doors close. This is
due to pressure equalizing within the refrigerator.
„ After dispensing ice, a motor will close the ice chute to keep
warn room air from entering the ice bucket, maintaining ice at a
freezing temperature.
The hum of the motor closing the ice chute is normal, shortly after
dispensing ice.
„ You may hear the fans spinning at high speeds. This happens
when the refrigerator is first plugged in, when the doors are
opened frequently or when a large amount of food is added to
the refrigerator or freezer compartments. The fans are helping to
maintain the correct temperatures.
„ The fans change speeds in order to provide optimal cooling and
energy savings.
WATER SOUNDS
CLICKS, POPS,
CRACKS and SNAPS
„ You may hear cracking or popping sounds when the refrigerator
is first plugged in. This happens as the refrigerator cools to the
correct temperature.
„ Expansion and contraction of cooling coils during and after
defrost can cause a cracking or popping sound.
„ On models with an ice maker, after an ice making cycle, you may
hear the ice cubes dropping into the ice bucket.
„ On models with a dispenser, during water dispense, you may
hear the water lines move at initial dispense and after dispenser
button is released.
„ The flow of refrigerant through the cooling coils may make a
gurgling noise like boiling water.
„ Water dropping on the defrost heater can cause a sizzling,
popping or buzzing sound during the defrost cycle.
„ A water dripping noise may occur during the defrost cycle as ice
melts from the evaporator and flows into the drain pan.
„ Closing the door may cause a gurgling sound due to pressure
equalization.
START UP COOLING
It can take up to 24 hours for the refrigerator and freezer
temperatures to match the display. During that time refrigerator and
freezer door openings should be minimized.
TIPS
„ Freezer cools first.
„ Refrigerator compartment cools last; it may take several
hours after the freezer.
„ Turning off ice maker makes both fresh food and freezer
food cool faster.
38
Before you call for service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What to Do
Water filter indicated as installed
incorrectly or a leak is present on LCD
screen.
Water filter installed backward or is
leaking.
Check for leak. If no leak is present,
remove filter/bypass plug, rotate 180°
and reinstall.
Water filter indicator light
remains lit after replacing filter
Filter timer has not been reset or filter
is installed backward.
Internal Dispense models:
-Press and hold reset button for 3 seconds
External Dispense models:
-Remove filter and rotate 180 degrees
and reinstall.
Water filter indicator light is not lit
This is normal. This indicator will turn See About the Water Filter for more
on to tell you that you need to replace information.
the filter soon.
Handle is loose/handle has a gap.
Handle needs adjusting
See Attach Fresh Food Handle and
Attach the Freezer Handle sections for
detailed instructions.
Refrigerator beeping
This is door alarm
-Turn off or disable with door closed
-If door open and alarm is sounding, you
can only snooze the alarm
Not cooling
The cooling system is off
See About Controls.
Water has poor taste/odor*
Water dispenser has not been used
for a long time
Dispense water, until all water in system
is replenished.
Water in glass is warm*
Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used
for a long time
Dispense water, until all water in system
is replenished
Water system has drained
Allow several hours for replenished
supply to chill
Water supply line turned off or not
connected
See Installing the Water Line
Water filter clogged or filter/bypass
plug not installed
Replace filter cartridge or remove filter
and install bypass plug**
Air may be trapped in the water
system
Press the dispenser arm for at least 5
minutes.
Water in reservoir is frozen because
the controls are set too cold
Set the refrigerator control to a warmer
setting and wait 24 hours. If the water
does not dispense after 24 hours, call for
service
Newly installed filter cartridge
Run water from the dispenser for 5
minutes (about 2 gallons)
Water dispenser does not work*
Water spurting from dispenser*
*Select Models Only
**Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada call 800.561.3344.
39
Before you call for service…
Troubleshooting Tips (cont)
Problem
Possible Causes
What to Do
No water or ice cube production*
Supply line or shutoff valve is clogge
Call a plumber
Water filter is clogged
Replace filter cartridge or remove filter and
install bypass plug**
Filter cartridge not properly installed
Remove and reinstall filter cartridge,
being certain that it locks in place.
Ice maker is turned off
Check that the ice maker is turned on. See
About the Automatic Ice Maker.
Water is leaking from dispenser*
Air may be present in the water line
system, causing water to drip after
being dispensed
Dispense water for at least 5 minutes to
remove air from system
Photos not found*
Photos not in root directory of USB
Make sure the photos are in the root directory in your USB
Photos must be in JPEG format
Must use a USB drive
Photos not in JPEG format
Camera/PC used with USB cord
AUTO FILL under fill/no fill*
Not all containers work with
AUTO FILL
Try different container
•
•
•
See pg. 11
Container not found
Unstable container
Misaligned container
AUTO FILL overfills*
Not all containers work with
AUTO FILL
Try different container
PRECISE FILL will not fill container*
Normal, PRECISE FILL requires use of
dispenser paddle
For a specific amount of water, select PRECISE FILL to dispense water
Freezer cooling, fresh food not cooling Normal, when refrigerator first
plugged in or after extended power
outage
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
Ice dispenser opens after closing
freezer drawer *
The ice dispenser door may open after
closing freezer door to allow access
Normal
*Select Models Only
**Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada call 800.561.3344.
40
SERVICE
Before you call for service, review the detailed troubleshooting tips in the Owner’s
manual. If needed, service can be scheduled by visiting us online GEAppliances.
com or calling 800.ge.CARES 800.432.2737
Truth or Myth
Truth or Myth?
Answer
Explanation
The refrigerator water filter may require replacement
prior to six months
TRUE
The water filter indicator will indicate the need to replace the water
filter every six months or 170 gallons of water dispensed (select models
only). Water quality varies from city to city. If water flow from the
dispenser slows, or ice production decreases, the water filter should be
replaced, even though the filter indicator may not indicate the need for
replacement.
The automatic ice maker in my refrigerator will
produce ice when the refrigerator is plugged in to a
power receptacle.
MYTH
The refrigerator must be connected to water, and the ice maker must be
turned on. Make sure the ice maker is turned on, only after the water line
is connected and water is turned on. The ice maker can be turned on/
off from the controls and ensure the ice maker is on, as indicated on the
refrigerator control panel. See About the Automatic Ice Maker.
After the refrigerator has been plugged in and
connected to water, I will immediately have unlimited
chilled water available from the water dispenser.
MYTH
The water dispenser tank located inside the refrigerator stores water
for dispensing. The water in this tank requires 24 hours to chill after
installation. High usage conditions will not allow time for the water to
chill.
After water dispenses, a few drops of water are
normal.
TRUE
A few drops of water may fall from the dispenser, after the dispenser
paddle has been released. To minimize the drops, remove the glass
slowly from the dispenser.
I will never see frost inside the freezer compartment.
MYTH
Frost inside the freezer typically indicates that the door is not properly
sealed, or has been left open. If frost is found, clear the frost using a
plastic spatula and towel, then check to ensure that no food packages
or containers are preventing the freezer door from closing. Check the
refrigerator control panel to ensure the door alarm is on.
When the refrigerator is installed, or after replacing the water filter, I must dispense water for five
minutes.
TRUE
A newly installed refrigerator or water filter contains air in the water lines.
Press the dispenser paddle and dispense cold water for at least 5 minutes
to remove air from the water line, and flush the filter.
To fill the ice bucket to the maximum capacity, I
should dispense 12 and 18 hours after installation.
TRUE
Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice
to disperse within the ice bucket, which in turns calls on the ice maker to
produce additional ice. Normal ice production = 100 cubes in 24 hours.
I can use the water filter bypass plug to determine if
the filter requires replacement.
TRUE
Decrease in flow from the water dispenser, or decreased ice production,
may indicate the need to replace the water filter. Install the water filter
bypass plug (provided with the refrigerator on some models*), and check
flow from the dispenser. If water flow returns to normal with the bypass
plug in place, replace the water filter.
The top of the refrigerator doors will always be
aligned.
MYTH
Several things can affect the fresh food door alignment, including the
floor the refrigerator is installed on and loading of doors. If the top of the
fresh food doors are not aligned, use a 1/4” allen wrench to adjust the
right/left hand door. The adjustment screw is located on the bottom right
or left hand side of the door; open the freezer door to access the screw.
Refrigerator door handles can be easily tightened.
TRUE
If door handles are loose or have a gap, the handle can be adjusted using
a 1/8” allen wrench, on set screws located on the ends of the handles.
There may be odor and taste problems with your ice.
TRUE
After starting the ice maker throw away 24 hours of ice production to
avoid odor and taste problems.
I can make fine adjustments to the fresh food doors
to align them.
TRUE
If the fresh food doors are not aligned, use a 1/4” Allen wrench to adjust
the right hand door. The adjustment screw is located on the bottom of the
right/left hand door. Open the freezer door to access.
Door handles should always be removed for
installation.
MYTH
Check chart on reverse side of this instruction. If the doors must be
removed do not remove the handles, or if the refrigerator will fit easily
through the passage way opening. Adjust handles that are loose or have
a gap, by adjusting 1/8” set screws on either end of handles.
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada call 800.561.3344.
41
SERVICE
Before you call for service, review the detailed troubleshooting tips in the Owner’s
manual. If needed, service can be scheduled by visiting us online GEAppliances.
com or calling 800.ge.CARES 800.432.2737
Truth or Myth (cont.)
Truth or Myth?
Answer
Explanation
Door removal is always required for installation.
MYTH
Check chart on reverse side of this instruction. Doors should only be
removed when necessary to prevent damage from passage way or
access to final location.
Refrigerator doors that won’t close after installation,
can be adjusted to close properly.
TRUE
Door mechanism works best if installed at 90°+. If installed at 180°,
remove the door from the mid hinge, and swing the door 180° before
reinstalling. See Reinstalling the Refrigerator Doors.
There is an adjustment to rear wheels.
MYTH
Front leveling legs are adjustable and should be used to balance the
refrigerator. Leveling legs are used to make initial fresh food door
adjustment.
Check for leaks after all water connections are made.
TRUE
While purging the air from the water system, check all water line
connections for leaks. Check the connection to the household water
supply at back of refrigerator, and door water line connect.
My LCD display will always be on when I plug the
power cord in at installation.
MYTH
If the refrigerator has been stored in a cold environment, the LCD may
be slow to give a proper display. Give the refrigerator enough time to
warm up, and the display should be okay.
Any packaging residue can be cleaned off the
refrigerator using any cleaner.
MYTH
Do not use wax, polish, bleach, or other products containing chlorine
on Stainless Steel panels, door handles and trim. Check this instruction
under “Cleaning the Outside” for full details.
42
NOTES.
GEAppliances.com
43
Refrigerator Warranty.
For US Customers, all warranty service provided by our Factory Service
Centers, or an authorized Customer Care® technician. To schedule
service, visit us online at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number available
when calling for service. In Canada, call 800.561.3344.
Staple your receipt here.
Proof of the original
purchase date is needed
to obtain service under the
warranty.
Servicing your refrigerator may require the use of the onboard data port for diagnostics. This gives a GE
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE
improve its products by providing GE with information on your appliance. If you do not want your appliance
data to be sent to GE, please advise your technician NOT submit the data to GE at the time of service.
For the Period of:
GE Will Replace
One Year
From the date of the original
purchase
Any part of the refrigerator which fails due to a defect in materials or workmanship.
During the limited one-year warranty, GE will also provide, free of charge, all labor and related
service to replace the defective part.
Thirty Days
(Water filter, if included)
From the original purchase
date of the refrigerator
Any part of the water filter cartridge which fails due to a defect in materials or workmanship. During
this limited thirty-day warranty, GE will also provide, free of charge, a replacement water filter
cartridge.
GE PROFILE ™ MODELS ONLY
Five Years
From the date of the
purchase
Any part of the sealed refrigerating system (the compressor, condenser, evaporator an all
connecting tubing) which fails due to a defect in materials or workmanship.
During this limited five-year sealed refrigerating system warranty, GE will also provide, free of
charge, all labor and related service to replace the defective part in the sealed refrigerating system.
What GE Will Not Cover:
■ Service trips to your home to teach you how to use the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, or used for other
than the intended purpose or used commercially.
■ Loss of food due to spoilage.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage to finish, such as , tarnish, or small blemishes not
reported within 48 hours of delivery.
■ Replacement of the water filter cartridge, if included, due to
water pressure that is outside the specified operating range or
due to excessive sediment in the water supply.
■ Replacement of the light bulbs, if included, or water filter
cartridge, if included, other than as noted above.
■ Damage to the product caused by accident, fire, floods or acts
of God.
■ Incidental or consequential damage caused by possible defects
with this appliance.
■ Product not accessible to provide required service.
■ Damage caused by a non-GE Brand water filter.
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV
Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness
for a particular purpose, are limited to one year or the shortest period allowed by law.
For US Customers: This warranty is extended to the original purchaser and any succeeding owner for products
purchased for home use within the USA. If the product is located in an area where service by a GE Authorized
Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product
to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service
calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
For Customers in Canada: This warranty is extended to the original purchaser and any succeeding owner for
products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas
where it is available and deemed reasonable by Mabe to provide.
Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6
44
RPWFE Water Filter Cartridge Limited Warranty.
Contact us at www.geapplianceparts.com,
or call 800.GE.CARES.
Appliance Service
GE
Appliances
800-GE-CARES
Staple your receipt
here. Proof of the
original purchase
date is needed to
obtain service
under the warranty.
For The Period Of:
We Will Replace, At No Charge To You:
Thirty Days
From the date of the
original purchase
Any part of the water filter cartridge which fails due to a defect in materials or
workmanship during this limited thirty-day warranty.*
What is Not Covered:
• Service trips to your home to teach you how to use the product.
• Improper installation.
• Failure of the product if it is abused, misused, used for other than the intended
purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Replacement of the water filter cartridge due to water pressure that is outside the
specified operating range or due to excessive sediment in the water supply.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the U.S.A. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
For Purchases Made In Iowa: This form must be signed and dated by the buyer and seller prior to the
consummation of this sale.
This form should be retained on file by the seller for a minimum of two years.
Buyer:
Seller:
Name
Name
Address
Address
City
State
Signature
Date
Zip
City
State
Signature
Date
Zip
*If your GE part fails because of a manufacturing defect within thirty days from the date of original purchase for use, we will give you a new or, at our option, a rebuilt part without charge.
Return the defective part to the parts supplier from whom it was purchased together with a copy of the “proof of purchase” for the part. If the part is defective and shows no signs of abuse,
it will be exchanged. The warranty does not cover the failure of parts which are damaged while in your possession, are abused, or have been installed improperly. It does not cover the cost
of returning the part to the supplier from whom it was purchased nor does it cover the cost of labor to remove or install it to diagnose the fault. It does not cover parts used in products in
commercial use except in the case of air conditioning equipment. In no event shall GE be liable for consequential damages. Warrantor: General Electric Company
EXCLUSION OF IMPLIED WARRANTIES: Your sole and exclusive remedy is part exchange as provided in this Limited Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to six months or the shortest period allowed by law.
GE
RPWFE
Appliances
Appliance Park
Louisville, KY 40225
geapplianceparts.com
34-8715-2704-9
EPA #070595-MEX-001
© 2014 General Electric Company
PC78863
45
Performance Data Sheet
Model: GE RPWFE
Use Replacement Cartridge RPWFE.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible
limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against
NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.
Capacity 170 Gallons (643.5 Liters).
Substance Tested
for Reduction
Average Influent
Chlorine Taste and Odor
2.0 mg/L
Nominal Particulate
Class I, , ≥0.5 to < 1.0 μm 7,633,333 pts/mL
Asbestos
Atrazine
Benzene
Carbofuran
Cyst*
Lead pH @6.5
Lead pH @8.5
Mercury @ pH 6.5
Mercury @ pH 8.5
Lindane
P-Dichlorobenzene
Toxaphene
2, 4-D Reduction
VOC
109 MFL
0.009 mg/L
0.016 mg/L
0.08 mg/L
104,750 cysts/L
0.140 mg/L
0.158 mg/L
0.006 mg/L
0.006 mg/L
0.002 mg/L
0.222 mg/L
0.015 mg/L
0.218 mg/L
0.278 mg/L
Contaminant Reduction Determined by NSF testing.
NSF specified
Challenge Concentration
2.0 mg/L ± 10%
Avg %
Reduction
97.4%
Average Product
Water
Concentration
0.05 mg/L
Max Permissible
Product Water
Concentration
N/A
NSF Reduction
Requirements
≥50%
NSF
Test Report
J-00102044
At least 10,000 particles/mL
107 to 108 fibers/L; fibers
greater than 10μm in length
0.009 mg/L ± 10%
0.015 mg/L ± 10%
0.08 mg/L ± 10%
Minimum 50,000 cysts/L
0.15 mg/L ± 10%
0.15 mg/L ± 10%
0.006 mg/L ± 10%
0.006 mg/L ± 10%
0.002 mg/L ± 10%
0.225 mg/L ± 10%
0.015 mg/L ± 10%
0.210 mg/L±10%
0.300 mg/L ± 10%
99.0%
71,850 pts/ml
N/A
≥85%
J-00106249
99.99%
94.4%
96.4%
98.8%
99.99%
99.3%
98.3%
91%
88.3%%
99%
99.8%
93.5%
99.9%
97.7%
<1 MFL
0.0005 mg/L
0.001 mg/L
0.001 mg/L
3 cyst/L
0.001 mg/L
0.002 mg/L
0.0003 mg/L
0.0007 mg/L
0.00002 mg/L
0.0005 mg/L
0.001 mg/L
0.0001 mg/L
0.0015 mg/L
N/A
0.003 mg/L
0.005 mg/L
0.04 mg/L
N/A
0.010 mg/L
0.010 mg/L
0.002 mg/L
0.002 mg/L
0.0002 mg/L
0.075 mg/L
0.003 mg/L
0.07 mg/L
N/A
≥99%
N/A
N/A
N/A
≥99.95%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
≥95%
J-00102069
J-00102058
J-00102065
J-00102059
J-00102057
J-00102052
J-00102053
J-00102054
J-00104087
J-00102063
J-00102067
J-00102061
J-00102064
J-00102070
*Based on the use of Cryptosporidium parvum oocysts.
The following pharmaceutical reduction claims have not been certified by NSF International. Claims tested and verified
by independent laboratory:
Substance
Reduction
Atenolol
Fluoxetine
Ibuprofen
Progesterone
Trimethoprim
Average Influent
1088 ng/L
845 ng/L
898 ng/L
945 ng/L
403 ng/L
NSF specified
Challenge Concentration
N/A
N/A
N/A
N/A
N/A
Avg %
Reduction
99.5%
99.4%
98.8%
99.4%
99.5%
Average Product Water
Concentration
5.0 ng/L
5.0 ng/L
9.9 ng/L
5.5 ng/L
2.0 ng/L
Max Permissible
Product Water
Concentration
N/A
N/A
N/A
N/A
N/A
NSF
Test Report
J-00103221
J-00103221
J-00103726
J-00103727
J-00103221
Application Guidelines/Water Supply Parameters
Service Flow
Water Supply
0.5 gpm (1.89 lpm)
Potable Water
Water Pressure
Water Temperature
25-120 psi (172– 827 kPa)
33º F - 100º F (0.6º C - 38º C)
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
See Installation Manual for Warranty information.
Note: While the testing was performed under standard laboratory conditions,
• Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure
exceeds 80 psi, you must install a pressure-limiting valve. Contact a plumbing
professional if you are uncertain how to check your water pressure.
• Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.
• Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100º F (38º C).
• Protect filter from freezing. Drain filter when temperatures drop
below 33ºF (0.6ºC).
•
a noticeable reduction in water flow rate.
•
lead to reduced filter performance and cracks in the filter housing, causing water
leakage or flooding.
actual performance may vary.
Replacement Cartridge: RPWFE. For estimated costs of replacement elements
please call 1-800-626-2002 or visit our website at www.geapplianceparts.com.
WARNING
WARNING
To reduce the risk associated with ingestion of contaminants:
• Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before and after the system. Systems certified
for cyst reduction may be used on disinfected water that may contain filterable
cysts. EPA Establishment Number 070595-MEX-001.
NOTICE
To reduce the risk of water leakage or flooding, and to ensure optimal filter
performance:
• Read and follow use instructions before installation and use of this system.
• Installation and use MUST comply with all state and local plumbing codes.
REPLACEMENT
ELEMENT
Tested and certified by NSF International
against NSF/ANSI Standard 42 and Standard 53
in model GE RPWF and GE RPWFE for the
reduction of the claims specified on the
performance data sheet.
RPWFE
46

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