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Compaq Presario CQ20 Notebook PC
Maintenance and Service Guide
Document Part Number: 482402-002
October 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft,
Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: October 2008
First Edition: August 2008
Document Part Number: 482402-002
Safety warning notice
Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
2 External component identification
4 Removal and replacement procedures
Maintenance and Service Guide iv
v
Contents
DVD±RW and CD-RW SuperMulti Double-Layer Drive and DVD±RW and CD-RW SuperMulti
Maintenance and Service Guide
Contents
Maintenance and Service Guide vi
1
Product description
Category Description
Product Name Compaq Presario CQ20 Notebook PC
Processors Intel® Core™2 Duo processors:
T9600 2.8-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)
T9400 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB
P9500 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB
P8600 2.4-GHz, 3-MB L2 cache, 1066-MHz FSB
P8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB
P7350 2.0-GHz processor, 3-MB L2 cache, 1066-MHz FSB
Intel Core Duo processors:
T5900 2.2-GHz processor, 2-MB L2 cache, 800-MHz FSB
T5800 2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB
T3400 2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB
T3200 2.0-GHz processor, 1-MB L2 cache, 667-MHz FSB
Intel Celeron®-M processors:
585 2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB
Chipset
Graphics
Panel
Webcam
575 2.0-GHz processor, 1-MB L2 cache, 667-MHz FSB
Intel Celeron-T processor:
T1600 1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB
Northbridge: Intel GL40
Northbridge: Intel GM45
Southbridge: Intel ICH9M
Intel Unified Memory Architecture (UMA) graphics subsystem integrated with shared system memory (dynamically allocated)
12.1-inch WXGA panel (1280 x 800) BrightView with integrated webcam
All display assemblies include 2 wireless local area network
(WLAN) antennae
Integrated low-light VGA camera
Models with
GL40 system board
Models with
GM45 system board
X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
(Continued)
Maintenance and Service Guide 1–1
Product description
Category Description
Memory
Hard drives
Optical drives
2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
Models with
GL40 system board
Models with
GM45 system board
X
X
X
X
X
X
Supports up to 4 GB of system RAM
PC2-6400, 800-MHz, DDR2
PC2-6400, 800-MHz, DDR2 supports the following configurations:
■ 4096-MB total system memory (2048 × 2, dual-channel)
■ 3072-MB total system memory (2048 +
1024)
■ 2048-MB total system memory (1024 × 2, dual-channel)
■ 2048-MB total system memory (2048 × 1)
■ 1024-MB total system memory (1024 × 1)
Supports 9.5-mm, 2.5-inch hard drives
X
X
Customer-accessible X
X
X
X
X
X
X
X Serial ATA
Supports the following drives:
■ 400-GB, 5400-rpm
■ 320-GB, 5400-rpm
■ 250-GB, 5400-rpm
■ 160-GB, 5400-rpm
■ 120-GB, 5400-rpm
Fixed (removal of 1 screw required)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Diskette drive
Microphone
Audio
Modem
Customer-accessible
Serial ATA
Supports no-optical-drive option
Supports the following drives:
■ DVD/CD-RW Combo Drive
■ DVD±RW SuperMulti Double-Layer Drive
■ DVD±RW SuperMulti Double-Layer Drive with LightScribe
■ Blu-ray ROM DVD±RW SuperMulti DL Drive
Supports external USB diskette drive only
Integrated mono microphone
Azalia audio
2 speakers
56K V.92 1.5-inch data/fax modem with digital line guard
Modem cable is not included
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
(Continued)
1–2 Maintenance and Service Guide
Product description
Category Description
Ethernet Intel Broadcom 88E8072 10/100/1000 network interface card (NIC)
Ethernet cable included
Wireless
External media card
Integrated WLAN options by way of wireless module:
2 wireless antennae built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■ Broadcom 802.11a/b/g
/ n
■ Intel 802.11a/b/g / n
■ Broadcom 802.11b/g
Integrated personal area network (PAN) options by way of
Bluetooth® module:
Support for no-WPAN option
Broadcom Bluetooth
One ExpressCard slot, supporting optical ExpressCard/34 cards
Models with
GL40 system board
Models with
GM45 system board
X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Ports
Docking
Keyboard/pointing devices
Digital Media Slot supporting MMC and SD Memory Cards
Audio-in (mono microphone)
Audio-out (stereo headphone)
HDMI
RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity lights)
USB (3)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug with auto-detect)
Multi-pin AC power X
None X
Spill-resistant full-size keyboard X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Power requirements
Security
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default
Windows Vista® Hardware Start Button
65-W AC adapter with localized and pointing stick cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)
4-cell, 37-Wh Li-ion battery
8-cell, 73-Wh Li-ion battery
Security cable slot
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
(Continued)
Maintenance and Service Guide 1–3
Product description
Models with
GL40 system board
Models with
GM45 system board Category Description
Operating system Preinstalled:
Windows Vista® Home Basic 32 with Office 2007 Ready
Serviceability
Windows Vista Business 32 with Office 2007 Ready
Windows Vista Home Premium 32 with Office 2007 Ready
FreeDOS X
End-user replaceable parts:
X
X
X
X
X
X
X
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
WLAN module
X
X
X
X
X
X
X
X
X
X
X
X
1–4 Maintenance and Service Guide
Top components
Display components
2
External component identification
Item Component
1 Wireless antennae (2)
(select models only)
2 Internal microphones (2)
(select models only)
3 Webcam light (select models only)
4 Webcam (select models only)
Description
Send and receive signals from one or more wireless devices.
✎
The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and
Support.
Record sound.
✎
All models have at least 1 internal microphone.
On: The webcam is in use.
Records audio and video and captures still photographs.
Maintenance and Service Guide 2–1
External component identification
TouchPad
Item Component
1 TouchPad*
2 Left TouchPad button*
3
4
Right TouchPad button*
TouchPad scroll zone
Function
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
Scrolls up or down.
*This table describes factory settings. To view or change device preferences, select Start > Control Panel > Hardware and
Sound > Mouse.
2–2 Maintenance and Service Guide
External component identification
Buttons
Item Component
1 Power button
2 Media button
3 Wireless button
4 Volume mute button
5 Volume down button
6 Volume up button
Description
■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the system.
■ When the computer is in Hibernation, press the button briefly to exit
Hibernation.
■ When the computer is in the Sleep state, press the button briefly to exit the Sleep state.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.
To learn more about power settings, Select Start > Control Panel > System
and Maintenance > Power Options.
Launches the QuickPlay program.
Turns the wireless feature on or off, but does not establish a wireless connection.
✎
You must set up or access a wireless network to establish a wireless connection.
Mutes and restores speaker sound.
Decreases speaker sound.
Increases speaker sound.
Maintenance and Service Guide 2–3
External component identification
Keys
2–4
Item Component
1 esc key
2 fn key
3 Windows logo key
4 Windows applications key
5 Embedded numeric keypad keys
6 Function keys
Function
Displays system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with a function key or the esc key.
Displays the Windows Start menu.
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric keypad.
Execute frequently used system functions when pressed in combination with the fn key.
Maintenance and Service Guide
External component identification
Lights
Item Component
1 Caps lock light
2 Battery light (beside power connector)
3
4
5
Power light
QuickPlay light
Wireless light
6 Volume mute light
7 Volume down light
8 Volume up light
Maintenance and Service Guide
Description
On: Caps lock is on.
■ Amber: A battery is charging.
■ Green: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Blinking rapidly: An AC adapter with a higher power rating should be connected.
■ Off: The computer is off or in Hibernation.
On: TheQuickPlay program is launched.
■ Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, an HP Broadband Wireless
Module, and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
■ Off: Computer sound is on.
■ On: Computer sound is off.
Blinking: The volume scroll zone is being used to decrease speaker volume.
Blinking: The volume scroll zone is being used to increase speaker volume.
2–5
External component identification
Front components
Item Component
1 Drive light
2 Audio-in (microphone) jack
3 Audio-out (headphone) jack
Left-side components
Description
■ Blinking green: The hard drive or optical drive is being accessed.
■ Amber: (select models only) HP 3D DriveGaurd has temporarily parked the hard drive.
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
2–6
Item Component
1 Battery light
2 Power connector
3 RJ-45 (network) jack
4 RJ-11 (modem) jack
5 USB port
6 Optical drive
Function
■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Connects an AC adapter.
Connects a network cable.
Connects a modem cable.
Connects an optional USB device.
Reads optical discs and, on select models, also writes to optical discs.
Maintenance and Service Guide
External component identification
Right-side components
Item Component Function
1 ExpressCard slot (select models only) Supports
2 Digital Media Slot (select models only) Supports the following optional digital card formats:
■ MultiMedia Card
■ MultiMedia Card Plus
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity Memory Card
3 HDMI port (select models only) Connects an optional video or audio device, such as a high-definition television or any compatible digital or audio component.
4 USB ports (2) (select models only) Connect optional USB devices.
5 External monitor port Connects an external VGA monitor or projector.
6 Vent
7 Security cable slot
Enables airflow to cool internal components.
✎
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Attaches an optional security cable to the computer.
✎
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Maintenance and Service Guide 2–7
External component identification
Bottom components
Item Component
1 Vents (3)
2 Battery bay
3 Battery release latch
4 Wireless module compartment
5 Hard drive bay
Function
Enables airflow to cool internal components.
✎
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Holds the battery.
Releases the battery from the battery bay.
Holds a WLAN module (select models only).
✎
To prevent an unresponsive system, replace the module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Holds the hard drive and two memory modules.
2–8 Maintenance and Service Guide
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Item Component
1 Product name
2
Serial number (s/n)
3 Part number/Product number (p/n)
4 Model description
5
Warranty period
Description
This is the product name affixed to the front of your computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.
This is the number you use to locate documents, drivers, and support for your computer.
This number describes the duration (in years) of the warranty period for this computer.
Maintenance and Service Guide 3–1
Illustrated parts catalog
Computer major components
3–2 Maintenance and Service Guide
Illustrated parts catalog
Item Description
(1) Display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo)
Spare Part Number
12.1-inch, WXGA BrightView display assembly with webcam
Display internal components (not illustrated)
492154-001
12.1-inch, WXGA BrightView display panel
Webcam with cable
Display bezel
Display inverter
492153-001
492159-001
492156-001
493193-001
(2)
Display hinges
Display hinge covers
Display cables (includes display, microphone, webcam, and antenna cables)
Display nameplate
Display enclosure
Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover)
Keyboard (includes keyboard cable)
For use in South Korea
493192-001
495018-001
492158-001
493964-001
492155-001
492157-001
(3)
(4)
(5)
For use in Taiwan
For use in Thailand
For use in the United States
Speaker assembly
Top cover (includes TouchPad and cable, LED board and cable, and switch cover)
Modem module cable with RJ-11 jack (included in the Cable Kit, spare part number
493275-001. See “Cable Kit” on page 3-7 for more Cable Kit information.)
493960-AD1
493960-AB1
493960-281
493960-001
493273-001
493962-001
(6) 461749-001 Modem module
✎
The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 493275-001.
See “Cable Kit” on page 3-7 for more Cable Kit information.
(7)
(8)
Audio board
System board
GM45 (includes RTC battery and replacement thermal material)
GL40 (includes RTC battery and replacement thermal material)
Plastics Kit (see
for more Plastics Kit spare part information)
(9a) ExpressCard slot bezel
(9b) WLAN module compartment cover
493272-001
492152-001
504452-001
506695-001
(10) Bluetooth module
✎
The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 493275-001.
See “Cable Kit” on page 3-7 for more Cable Kit information.
(11) RTC battery
398393-002
449137-001
(Continued)
Maintenance and Service Guide 3–3
Illustrated parts catalog
Item Description
(12) Fan
(13) Processor (includes replacement thermal material)
Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB):
■ T9600 2.8-GHz processor
■ T9400 2.53-GHz processor
■ P9500 2.53-GHz processor
Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB):
■ P8600 2.4-GHz processor
■ P8400 2.26-GHz processor
■ P7350 2.0-GHz processor
Intel Celeron-M processors (1-MB L2 cache, 667-MHz FSB):
■ 585 2.16-GHz processor
■ 575 2.0-GHz processor
Intel Celeron-T processor (1-MB L2 cache, 667-MHz FSB):
■ T1600 1.66-Ghz processor
Intel Core Duo processors (2-MB L2 cache, 800-MHz FSB):
■ T5900 2.2-Ghz processor
■ T5800 2.0-Ghz processor
Intel Core Duo processors (1-MB L2 cache, 667-MHz FSB):
■ T3400 2.16-Ghz processor
■ T3200 2.0-Ghz processor
(14) Thermal module (includes heat sink and thermal material)
(15) Battery
4-cell, 37-Wh
8-cell, 73-Wh
(16) Base enclosure (includes rubber feet)
(17) Optical drive (includes optical drive bezel and bracket)
DVD/CD-RW Combo Drive
DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
Blu-ray ROM DVD±RW SuperMulti DL Drive
Rubber Kit (not illustrated, contains 5 computer feet)
Spare Part Number
493269-001
486257-001
486256-001
496458-001
486255-001
486254-001
496459-001
490337-001
490336-001
506303-001
506307-001
506306-001
506305-001
506304-001
493270-001
493202-001
501935-001
493271-001
493200-001
495017-001
493961-001
497536-001
493276-001
(Continued)
3–4 Maintenance and Service Guide
Illustrated parts catalog
Item Description Spare Part Number
(18) WLAN module
Broadcom 802.11a/b/g/n WLAN module:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia,
St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-002
Broadcom 802.11b/g WLAN module:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia,
St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Intel 802.11a/b/g/n WLAN module:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
480985-001
(Continued)
Maintenance and Service Guide 3–5
Illustrated parts catalog
Item Description
(19) Memory module
2048-MB
1024-MB
(20) Hard drive (includes hard drive bracket)
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
Cable Kit (not illustrated)
Spare Part Number
493195-001
493194-001
512573-001
493199-001
493198-001
493197-001
493196-001
493275-001
3–6 Maintenance and Service Guide
Illustrated parts catalog
Cable Kit
Item Description
Cable Kit:
1 Bluetooth module cable
2 Modem module cable (includes RJ-11 jack)
Spare part number
493275-001
Maintenance and Service Guide 3–7
Illustrated parts catalog
Plastics Kit
Item Description
Plastics Kit:
1 Hard drive cover (includes one captive screw, secured by a C-clip)
2 Wireless module compartment cover (includes one captive screw, secured by a C-clip)
3 ExpressCard slot bezel
4 SD Memory Card slot bezel
Spare part number
506695-001
3–8 Maintenance and Service Guide
Illustrated parts catalog
Mass storage devices
Item Description
1 Optical drive (includes bezel)
DVD/CD-RW Combo Drive
DVD±RW and CD-RW Supermulti Double-Layer Drive
DVD±RW and CD-RW Supermulti Double-Layer Drive with LightScribe
Blu-ray ROM DVD±RW SuperMulti DL Drive
2 Hard drive (includes bracket)
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
Spare part number
493200-001
495017-001
493961-001
497536-001
512573-001
493199-001
493198-001
493197-001
493196-001
Maintenance and Service Guide 3–9
Illustrated parts catalog
Miscellaneous parts
Description
65-W AC adapter
Power cords:
For use in North America
For use in the United Kingdom and Singapore
For use in the People’s Republic of China
For use in Brazil
For use in Australia
For use in India
For use in South Korea
For use in Taiwan
Screw Kit
■ Torx T8M2.5 x 6.0 screws (14)
■ Phillips PM2.0 x 4.0 screws (5)
■ Phillips PM2.5 x 5.0 screws (7)
■ Phillips PM2.0 x 3.0 screws (3)
■ Phillips PM2.5 x 2.5 screws (4)
■ Phillips PM2.0 x 2.0 screws (3)
Spare part number
463958-001
490371-001
490371-031
490371-AA1
490371-201
490371-011
490371-D61
490371-AD1
490371-AB1
493277-001
3–10 Maintenance and Service Guide
Illustrated parts catalog
Sequential part number listing
Spare part number
398393-002
449137-001
459263-002
461749-001
463958-001
480985-001
486254-001
486255-001
486256-001
486257-001
Description
Bluetooth module
✎
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 493275-001.
RTC battery
Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St.
Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Modem module
✎
The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 493275-001.
65-W AC adapter
Intel 802.11a/b/g/n WLAN modules for use in Canada, the Cayman Islands, Guam, Puerto Rico, the
U.S. Virgin Islands, and the United States
Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P8400 2.26-GHz (includes replacement thermal material)
Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P8600 2.4-GHz (includes replacement thermal material)
Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9400 2.53-GHz (includes replacement thermal material)
Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9600 2.8-GHz (includes replacement thermal material)
(Continued)
Maintenance and Service Guide 3–11
Illustrated parts catalog
490371-001
490371-011
490371-031
490371-201
490371-AA1
490371-AB1
490371-AD1
490371-D61
492152-001
492153-001
492154-001
492155-001
492156-001
492157-001
492158-001
492159-001
493192-001
493193-001
493194-001
493195-001
Spare part number
487330-002
490336-001
490337-001
Description
Broadcom 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St.
Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB), 575 2.0-GHz (includes replacement thermal material)
Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB), 585 2.16-GHz (includes replacement thermal material)
Power cord for use in North America
Power cord for use in Australia
Power cord for use in the United Kingdom and Singapore
Power cord for use in Brazil
Power cord for use in the People’s Republic of China
Power cord for use in Taiwan
Power cord for use in Korea
Power cord for use in India
System board, GM45 (includes RTC battery and replacement thermal material)
12.1-inch, WXGA BrightView display panel
12.1-inch, WXGA BrightView display assembly with webcam
Display enclosure
Display bezel
Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover)
Display cables (includes display, microphone, and antenna cables)
Webcam with cable
Display hinges
Display inverter
Memory module, 1024-MB
Memory module, 2048-MB
(Continued)
3–12 Maintenance and Service Guide
Illustrated parts catalog
Spare part number
493196-001
493197-001
493198-001
493199-001
493200-001
493202-001
493269-001
493270-001
493271-001
493272-001
493273-001
493275-001
493276-001
493277-001
493960-001
493960-281
493960-AB1
493960-AD1
493961-001
493962-001
493964-001
495017-001
495018-001
496458-001
496459-001
497536-001
501935-001
504452-001
506303-001
506304-001
506305-001
Description
Hard drive, 120-GB, 5400-rpm
Hard drive, 160-GB, 5400-rpm
Hard drive, 250-GB, 5400-rpm
Hard drive, 320-GB, 5400-rpm
DVD/CD-RW Combo Drive (includes drive bezel and bracket)
Battery, 4-cell, 37-Wh
Fan
Thermal module (includes heat sink and thermal material)
Base enclosure (includes rubber feet)
Audio board
Speaker assembly
Cable Kit (see
“Cable Kit” on page 3-7 for more Cable Kit information)
Rubber Kit (contains 5 computer feet)
Screw Kit
Keyboard for use in the United States
Keyboard for use in Thailand
Keyboard for use in Taiwan
Keyboard for use in South Korea
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe (includes drive bezel and bracket)
Top cover (includes TouchPad and cable, LED board and cable, and switch cover)
Display nameplate
DVD±RW and CD-RW SuperMulti Double-Layer Drive (includes drive bezel and bracket)
Display hinge covers
Intel Core2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9500 2.53-GHz (includes replacement thermal material)
Intel Core2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P7350 2.0-GHz (includes replacement thermal material)
Blu-ray ROM DVD±RW SuperMulti DL Drive (includes drive bezel and bracket)
Battery, 8-cell, 73-Wh
System board, GL40 (includes RTC battery and replacement thermal material)
Intel Celeron-T processor (1-MB L2 cache, 667-MHz FSB) T1600 1.66-Ghz (includes replacement thermal material)
Intel Core Duo processor (1-MB L2 cache, 667-MHz FSB) T3200 2.0-Ghz (includes replacement thermal material)
Intel Core Duo processor (1-MB L2 cache, 667-MHz FSB) T3400 2.16-Ghz (includes replacement thermal material)
(Continued)
Maintenance and Service Guide 3–13
Illustrated parts catalog
Spare part number
506306-001
506307-001
506695-001
512573-001
Intel Core Duo processor (2-MB L2 cache, 800-MHz FSB) T5800 2.0-Ghz (includes replacement thermal material)
Intel Core Duo processor (2-MB L2 cache, 800-MHz FSB) T5900 2.2-Ghz (includes replacement thermal material)
Plastics Kit (see “Plastics Kit” on page 3-8 for more Plastics Kit spare part information)
Hard drive, 400-GB, 5400-rpm
Description
3–14 Maintenance and Service Guide
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
■
■
■
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
✎
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
Ä CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide 4–1
Removal and replacement procedures
Drive handling
Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
Ä CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
4–2 Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
Ä CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
35,000 V
12,000 V
Relative humidity
10% 40% 55%
15,000 V
5,000 V
7,500 V
3,000 V
6,000 V
2,000 V
800 V
700 V
400 V
400 V
2,000 V
3,500 V 14,500 V
26,500 V
21,000 V
5,000 V
20,000 V
11,000 V
7,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide 4–3
Removal and replacement procedures
Workstation guidelines
■
■
■
■
■
■
Follow these grounding workstation guidelines:
■
■
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
4–4 Maintenance and Service Guide
Removal and replacement procedures
■
■
■
■
■
■
■
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password:
✎
These steps also clear CMOS.
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the real-time clock (RTC) battery (see
6. Wait approximately 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Maintenance and Service Guide 4–5
Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 71 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
4–6
Item Component
1
Product name
2 Serial number (s/n)
3
Part number/Product number (p/n)
4
Model description
5 Warranty period
Description
This is the product name affixed to the front of your computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.
This is the number you use to locate documents, drivers, and support for your computer.
This number describes the duration (in years) of the warranty period for this computer.
Maintenance and Service Guide
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number
493274-001. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery
Description
4-cell, 37-Wh Li-ion battery
8-cell, 73-Wh Li-ion battery
Spare part number
493202-001
501935-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Remove the battery 2 from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Maintenance and Service Guide 4–7
Removal and replacement procedures
Hard drive
✎
All hard drive spare part kits include a hard drive bracket.
Description
400-GB, 5400-rpm hard drive
320-GB, 5400-rpm hard drive
250-GB, 5400-rpm hard drive
160-GB, 5400-rpm hard drive
120-GB, 5400-rpm hard drive
Spare part number
512573-001
493199-001
493198-001
493197-001
493196-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the four Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.
3. Remove the cover 2. The hard drive cover is included in the Plastics Kit, spare part number 493274-001.
4–8 Maintenance and Service Guide
Removal and replacement procedures
4. Loosen the Phillips PM2.5×10.0 captive screw 1 that secures the hard drive to the computer.
5. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 away from the hard drive connector.
6. Remove the hard drive 4 from the hard drive bay.
7. If it is necessary to replace the hard drive bracket a. Remove the two Phillips PM3.0×3.0 hard drive bracket screws 1 from each side of the hard drive. b. Lift the bracket 2 straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Maintenance and Service Guide 4–9
Removal and replacement procedures
Memory module
Description
2048-MB (PC2-5300, 667-MHz, DDR2)
1024-MB (PC2-5300, 667-MHz, DDR2)
Spare part number
493195-001
493194-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the memory module:
1. Position the computer with the front toward you.
2. Loosen the four Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.
3. Remove the cover 2. The hard drive cover is included in the Plastics Kit, spare part number 493274-001.
4–10 Maintenance and Service Guide
Removal and replacement procedures
✎
The top memory module slot is for extension memory and the bottom slot is for primary memory.
4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
5. Remove the memory module 2 by pulling the module away from the slot at an angle.
✎
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.
Reverse this procedure to install a memory module.
Maintenance and Service Guide 4–11
Removal and replacement procedures
WLAN module
Ä CAUTION: The WLAN module and the WWAN module are not interchangeable.
Description Spare part number
Broadcom 802.11a/b/g/n WLAN modules:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-002
Broadcom 802.11b/g WLAN modules:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Intel 802.11a/b/g/n WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States.
480985-001
4–12 Maintenance and Service Guide
Removal and replacement procedures
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the WLAN module:
1. Position the computer with the front toward you.
2. Loosen the Phillips PM2.0×5.0 captive screw 1 that secures the WLAN module compartment cover to the computer. The screw is identified by the wireless icon.
3. Lift the right side of the cover 2, and remove the cover.
4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
✎
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)
6. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
✎
WLAN modules are designed with a notch 4 to prevent incorrect insertion.
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide 4–13
Removal and replacement procedures
Optical drive
✎
All optical drive spare part kits include an optical drive bezel and bracket.
Description
DVD/CD-RW Combo Drive
DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
Blu-ray ROM DVD±RW SuperMulti DL Drive
Spare part number
493200-001
495017-001
493961-001
497536-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the optical drive:
1. Position the computer with the front side toward you.
2. Remove the Torx T8M2.0×6.0 screw 1 that secures the optical drive to the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the right to release the optical drive from the computer.
4. Remove the optical drive 3 from the computer.
4–14 Maintenance and Service Guide
Removal and replacement procedures
5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the two Phillips PM1.5×3.0 screws 1 that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
Maintenance and Service Guide 4–15
Removal and replacement procedures
Keyboard
Description
For use in South Korea
For use in Taiwan
For use in Thailand
For use in the United States
Spare part number
493960-AD1
493960-AB1
493960-281
493960-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 ))
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the three Torx T8M2.0×6.0 screws that secure the keyboard to the computer.
4–16 Maintenance and Service Guide
Removal and replacement procedures
3. Turn the computer display-side up, and open the computer.
4. Lift the rear edge of the keyboard 1 and rotate the keyboard toward you 2 until it rests upside down on the top cover.
5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board.
6. Remove the keyboard.
Reverse this procedure to install the keyboard.
Maintenance and Service Guide 4–17
Removal and replacement procedures
Top cover
Description
Top cover (includes caps lock light, capacitive board, TouchPad, and TouchPad cable)
Spare part number
493962-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
4–18 Maintenance and Service Guide
Removal and replacement procedures
Remove the top cover:
1. Close the computer and turn it upside down, with the front toward you.
2. Remove the following:
Remove four rubber screw covers on the front of the computer. Note that three of the screw covers are the same 1 and one screw cover 2 is different. The rubber screw covers are included in the Plastics Kit, spare part number 493274-001.
3. Remove ten Torx T8M2.0×6.0 slotted screws.
Maintenance and Service Guide 4–19
Removal and replacement procedures
4. Remove the three Phillips PM2.0×2.0BH screws in the battery bay.
5. Remove the three Phillips PM2.0×3.0 screws in the optical drive bay.
4–20 Maintenance and Service Guide
Removal and replacement procedures
6. Turn the computer right-side up, with the front toward you.
7. Open the LED board cable ZIF connector 1, and then disconnect the cable.
8. Open the TouchPad cable ZIF connector 2, and then disconnect the cable.
9. Remove the two Torx T8M2.0×6.0 screws 3 that attach the top cover to the base enclosure.
10. Lift the rear edge and sides of the top cover 1 to release it. Move the top cover backward 2 and place it on the base enclosure.
Reverse this procedure to install the top cover.
Maintenance and Service Guide 4–21
Removal and replacement procedures
Speaker assembly
Description
Speaker assembly
Spare part number
493273-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
4–22 Maintenance and Service Guide
Removal and replacement procedures
Remove the speaker assembly:
1. Disconnect the speaker assembly cable 1 from the system board.
2. Remove the Phillips PM3.0×4.0 screw 2 that attaches the left speaker to the base enclosure.
3. Remove the speaker cables from the clips on the system board, and then remove the speaker assembly 3 from the base enclosure.
Reverse this procedure to install the speaker assembly.
Maintenance and Service Guide 4–23
Removal and replacement procedures
Display assembly
Description
12.1-inch, WXGA display assembly with webcam
Spare part number
492154-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
) g. Speaker assembly (see
“Speaker assembly” on page 4-22 )
Remove the display assembly:
1. Open the computer as far as possible.
2. Disconnect the display panel cable 1 from the system board.
3. Remove the WLAN antenna cable 2 from the opening in the base enclosure.
4. Disconnect the microphone cable 3 from the system board. Remove any tape that may be used to secure the cable to the system board.
4–24 Maintenance and Service Guide
Removal and replacement procedures
5. Remove the four Torx T8M2.0×6.0 screws 1 that secure the display assembly to the computer. Be sure to hold the display before removing the last screw to prevent damage to the display.
6. Lift the display assembly 2 straight up and remove it.
Perform the following steps in sequence to remove or replace the display bezel or the display assembly internal components.
1. To remove the display bezel: a. Remove the two rubber screw covers 1 at the bottom of the display assembly and peel back the two rubber bumper strips 2 at the top of the display assembly.
Maintenance and Service Guide 4–25
Removal and replacement procedures b. Remove the two PM2.0×5.0 screws 1 and two PM3.0×6.0 2 screws that secure the display bezel to the display enclosure.
c. Lift the inside edge of the left and right sides 1 to disengage it from the clips, and then the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. d. Remove the display bezel 3. The display bezel is available using spare part number 492156-001.
Reverse this procedure to install the display bezel. Be careful to route the cables through the side openings in the hinge covers and avoid pinching the cables between the bezel and display enclosure.
4–26 Maintenance and Service Guide
Removal and replacement procedures
2. To remove the webcam module: a. Disconnect the webcam cable 1 from the computer.
b. Remove the webcam module 2 from the display enclosure. (The webcam is secured with double-sided tape.) The webcam can also be ordered separately and is available using spare part number
492159-001.
3. To remove the display inverter: a. Use a flat bladed screwdriver to release the inverter 1, which is secured with double-sided tape. b. Disconnect the backlight cable 2 and the display panel cable 3 from the display inverter. The display inverter is available using spare part number 493193-001.
Maintenance and Service Guide 4–27
Removal and replacement procedures
4. To remove the display panel: a. Remove the six Phillips PM2.0×5.0 screws 1 that secure the display panel to the display enclosure. b. Remove the display panel 2 from the display enclosure. c. Remove the four Phillips PM1.5×3.0 screws 1 that secure the hinges to the display panel. d. Remove the display hinges 2 from the display panel. The display hinges are available using spare part number 493192-001.
4–28 Maintenance and Service Guide
Removal and replacement procedures
5. To remove the microphone cable or WLAN transceivers and cable:
✎
The microphone, WLAN antenna cable, and the LCD module cable are included in the Cable Kit, spare part number 493275-001. a. Remove the two Phillips PM2.0×6.0 screws 1 and display hinge covers 2.
b. Remove the two microphone receivers 1 from the display enclosure, and then release the microphone cable 2 from the clips in the display enclosure.
Reverse this procedure to install the microphone. c. Remove the adhesive tape from the WLAN transceiver 1, and then release the WLAN cables 2 from the clips in the display enclosure.
Reverse this procedure to install the WLAN transceivers and cable.
Maintenance and Service Guide 4–29
Removal and replacement procedures
Audio board
Description
Audio board
Spare part number
493272-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
4–30 Maintenance and Service Guide
Removal and replacement procedures
Remove the audio board and cable:
1. Open the audio board cable ZIF connector 1, and then remove the cable from the system board.
2. Remove the two Phillips PM2.0×3.0 screws 2 that secure the audio board to the system board.
3. Lift and move the audio board backward 3 so that the external audio connectors slide out of the openings in the base enclosure.
Reverse this procedure to install the audio board.
Maintenance and Service Guide 4–31
Removal and replacement procedures
Fan
Description
Fan
Spare part number
493269-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
4–32 Maintenance and Service Guide
Removal and replacement procedures
Remove the fan:
1. Disconnect the fan cable 1 from the system board.
2. Loosen the captive Phillips PM2.0×7.0 screw 2 that secures the fan to the base enclosure, and then remove the fan 3 from the heat sink.
Reverse this procedure to install the fan.
✎
To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Maintenance and Service Guide 4–33
Removal and replacement procedures
System board
Description
GM45 (includes RTC battery and replacement thermal material)
GL40 (includes RTC battery and replacement thermal material)
Spare part number
492152-001
504452-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
)
b. Memory modules (see “Memory module” on page 4-10
)
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
g. Audio board (see “Audio board” on page 4-30 )
h. Fan (see
)
When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:
■
■
■
■
■
RTC battery (see
Modem module (see
Processor (see
)
)
“Bluetooth module” on page 4-40 )
4–34 Maintenance and Service Guide
Removal and replacement procedures
Remove the system board:
1. Remove the Torx T8M2.0×6.0 screw that secures the system board to the base enclosure. The screw is located beside the optical drive connector.
2. Flex the left side of the base enclosure until the USB jack, RJ-45 jack, and RJ-11 jack 1 clear the openings in the base enclosure.
3. Use the optical drive connector 2 to lift the left side of the system board 3 until it rests at an angle.
4. Remove the system board from the base enclosure by pulling it away at an angle 4.
Reverse this procedure to install the system board.
Maintenance and Service Guide 4–35
Removal and replacement procedures
RTC battery
✎
Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared.
Description
RTC battery
Spare part number
449137-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
g. Audio board (see “Audio board” on page 4-30 )
h. Fan (see
) i. System board (see
4–36 Maintenance and Service Guide
Remove the RTC battery:
1. Turn the system board upside down with the front toward you.
2. Remove the RTC battery from the socket.
Removal and replacement procedures
Reverse this procedure to install the RTC battery.
Maintenance and Service Guide 4–37
Removal and replacement procedures
Modem module
Description
Modem module
✎
The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 493275-001. See
for more Cable Kit information.
Spare part number
461749-001
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
g. Audio board (see “Audio board” on page 4-30 )
h. Fan (see
) i. System board (see
j. Heat sink (see “Heat sink” on page 4-42 )
4–38 Maintenance and Service Guide
Removal and replacement procedures
Remove the modem module:
1. Turn the system board upside down with the rear edge toward you.
2. Remove the two Phillips PM2.0×3.0 screws 1 that secure the modem module to the system board.
3. Disconnect the modem module 2 from the system board by lifting it straight up.
4. Remove the modem module, cable, adhesive tape, and RJ-ll port.
Reverse this procedure to install the modem module and modem module cable.
Maintenance and Service Guide 4–39
Removal and replacement procedures
Bluetooth module
Description
Bluetooth module
✎
The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 493275-001. See
for more Cable Kit information.
Spare part number
398393-002
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
g. Audio board (see “Audio board” on page 4-30 )
h. Fan (see
) i. System board (see
4–40 Maintenance and Service Guide
Removal and replacement procedures
Remove the Bluetooth module:
1. Turn the system board upside down, with the front toward you.
2. Disconnect the Bluetooth module cable 1 from the system board.
3. Remove the two Phillips PM1.5×3.0 screws 2 that secure the Bluetooth module to the system board.
4. Remove the module 3.
Reverse this procedure to install the Bluetooth module.
Maintenance and Service Guide 4–41
Removal and replacement procedures
Heat sink
Description
Thermal module (includes heat sink and thermal material)
Spare part number
493270-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
g. Audio board (see “Audio board” on page 4-30 )
h. Fan (see
) i. System board (see
4–42 Maintenance and Service Guide
Removal and replacement procedures
Remove the heat sink:
1. Loosen the four Phillips PM2.0×10.0 captive screws 1 that secure the heat sink to the system board.
2. Remove the heat sink 2 by lifting it straight up.
✎
The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and 2, the processor 3, and graphics subsystem component 4 on the system board each time the heat sink is removed. Thermal material is included with all system board, heat sink, and processor spare part kits.
Reverse this procedure to install the heat sink.
Maintenance and Service Guide 4–43
Removal and replacement procedures
Processor
✎
All processor spare part kits include replacement thermal material.
Description
Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB):
■ T9600 2.8-GHz processor
■ T9400 2.53-GHz processor
■ P9500 2.53-GHz processor
Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB):
■ P8600 2.4-GHz processor
■ P8400 2.26-GHz processor
■ P7350 2.0-GHz processor
Intel Celeron M processors (1-MB L2 cache, 667-MHz FSB):
■ 585 2.16-GHz processor
■ 575 2.0-GHz processor
Intel Celeron-T procesor (1-MB L2 cache, 667-MHz FSB):
T1600 1.66-Ghz processor
Intel Core Duo processors (2-MB cache, 800-MHz FSB):
■ T5900 2.2-Ghz processor
■ T5800 2.0-Ghz processor
Intel Core Duo processors (1-MB cache, 667-MHz FSB):
■ T3400 2.16-Ghz processor
■ T3200 2.0-Ghz processor
Spare part number
486257-001
486256-001
496458-001
486255-001
486254-001
469459-001
490337-001
490336-001
506303-001
506307-001
506306-001
506305-001
506304-001
4–44 Maintenance and Service Guide
Removal and replacement procedures
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. WLAN module (see “WLAN module” on page 4-12
)
d. Optical drive (see “Optical drive” on page 4-14 )
e. Keyboard (see
f. Top cover (see
)
g. Audio board (see “Audio board” on page 4-30 )
h. Fan (see
) i. System board (see
j. Heat sink (see “Heat sink” on page 4-42 )
Maintenance and Service Guide 4–45
Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.
2. Lift the processor 2 straight up and remove it.
✎
When you install the processor, the gold triangle on the processor slot.
3 on the processor must be aligned with the triangle 4 embossed
Reverse this procedure to install the processor.
4–46 Maintenance and Service Guide
5
Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
Starting the Setup Utility
To start the Setup Utility:
» Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc .
2. When the Startup Menu is displayed, press f10 .
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 .
2. Use the arrow keys to select System Configuration > Language, and then press enter .
3. Use the arrow keys to select a language, and then press enter .
4. When a confirmation prompt with your language selected is displayed, press enter .
5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
Your change goes into effect immediately.
Maintenance and Service Guide 5–1
Setup Utility
Navigating and selecting in the Setup Utility
■
■
■
Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.
■
■
To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .
To select an item, press enter .
To close a text box or return to the menu display, press esc .
To display additional navigation and selection information while the Setup Utility is open, press f1 .
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key from Startup
Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 .
2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding
Changes, and then press enter .
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 .
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter .
3. When the Setup Confirmation is displayed, press enter .
4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
The Setup Utility default settings go into effect when the computer restarts.
✎
Your password, security, and language settings are not changed when you restore the factory default settings.
5–2 Maintenance and Service Guide
Setup Utility
Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
■ To exit the Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
■ To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
✎
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
Main menu
Select
System information
To do this
■ View and change the system time and date.
■ View identification information about the computer.
■ View specification information about the processor, memory size, system
BIOS, and keyboard controller version (select models only).
Security menu
Select
BIOS administrator password
Power-On Password
To do this
Enter, change, or delete a BIOS administrator password.
Enter, change, or delete a power-on password.
Maintenance and Service Guide 5–3
Setup Utility
System Configuration menu
Select
Language Support
Button Sound (select models only)
Virtualization Technology
Processor C4 State (select models only)
LAN Power Saving (select models only)
Card Reader/1394 Power Saving
(select models only)
Fan Always On
Boot Options
To do this
Change the Setup Utility language.
Enable/disable the capacitive button tapping sound.
Enable/disable the processor Virtualization Technology.
Enable/disable the processor C4 sleep state.
Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.
Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when the computer is in DC mode.
Enabled/disable Fan Always On. When enabled, the computer fan will always be on.
Set the following boot options:
■ f9 and f10 Delay (sec.)—Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from CD-ROM.
■ Floppy boot—Enable/disable boot from diskette.
■ Internal Network Adapter boot—Enable/disable boot from Internal Network
Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ Internal CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
Diagnostics menu
Select
Hard Disk Self Test
Secondary Hard Disk Self Test
(select models only)
Memory Test
To do this
Run a comprehensive self-test on the hard drive.
✎
On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Run a comprehensive self-test on a secondary hard drive.
Run a diagnostic test on the system memory.
5–4 Maintenance and Service Guide
6
Specifications
Computer specifications
Metric
Dimensions
Length
Width
22.6 cm
29.4 cm
2.8 to 3.6 cm Height (front to rear)
Weight
Equipped with 4-cell battery and optical drive
Input power
1.85 kg
19.0 V dc @ 4.74 A - 65 W
4.74 A
Operating voltage
Operating current
Temperature
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
10% to 90%
U.S.
8.9 in
11.7 in
1.10 to 1.42 in
4.07 lbs
32°F to 95°F
41°F to 95°F
-4°F to 140°F
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
Nonoperating
Random vibration
-15 m to 3,048 m
-15 m to 12,192 m
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
✎
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
Maintenance and Service Guide 6–1
Specifications
12.1-inch, WXGA display specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Metric U.S.
16.9 cm
26.2 cm
30.8 cm
Up to 16.8 million
250:1 (typical)
180 nits (typical)
6.7 in
10.3 in
12.1 in
0.279 × 0.279 mm
1280 × 800
Backlight
Character display
Total power consumption
Viewing angle
Hard drive specifications
Edge lit
80 × 25
4.0 W
+/-40 horizontal, +120/-40° vertical (typical)
320-GB* 250-GB* 160-GB* 120-GB*
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
Logical blocks
Disc rotational speed
Operating temperature
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
SATA SATA SATA SATA
100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec
ATA security ATA security ATA security ATA security
3 ms
13 ms
24 ms
625,142,448
3 ms
13 ms
24 ms
488,397,168
5400 rpm 5400 rpm
5°C to 55°C (41°F to 131°F)
3 ms
13 ms
3 ms
13 ms
24 ms 24 ms
312,581,808 234,441,648
5400 rpm 5400 rpm
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
✎
Certain restrictions and exclusions apply. Contact technical support for details.
6–2 Maintenance and Service Guide
DVD/CD-RW Combo Drive specifications
Applicable disc Read:
CD
< 190 ms
2 MB
Write:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM, CD-ROM
XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video
CD), Multisession CD
(Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM
CD-R and CD-RW
DVD
< 180 ms
Access time
Random
Cache buffer
Data transfer rate
16X CD-ROM
8X DVD
16X CD-R
16X CD-RW
2,400 KB/sec
2,400 KB/sec
2,400 KB/sec
2,400 KB/sec
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications
Specifications
Applicable disc
Access time
Random
Cache buffer
Data transfer rate
2X BD-RAM
8X DVD
16X CD-R
16X CD-RW
Read: Write:
BD-ROM, BD-ROM-DL, BD-R,
BD-R-DL, BD-RE, BD-RE-DL,
DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R,
DVD-R-DL, DVD-RW,
DVD-RAM (Ver.2), CD-DA,
CD-ROM (Mode 1 and mode
2), CD-ROM XA (Mode 2, form
1 and form 2), Photo CD
(Single and multiple sessions),
CD Extra, CD-R, CD-RW, and
CD-TEXT
DVD-RAM (Ver.2), DVD+R,
DVD-R, CD-R, and CD-RW
BD DVD
< 230 ms
4.5 MB
< 180 ms
9 MB/sec
2,400 KB/sec
2,400 KB/sec
2,400 KB/sec
Maintenance and Service Guide 6–3
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Drive and DVD±RW and
CD-RW SuperMulti Double-Layer Drive with LightScribe specifications
Applicable disc
Access time
Random
Cache buffer
Data transfer rate
5X DVD-RAM
8X DVD±RW
8X DVD±R
16X CD-R
16X CD-RW (High Speed)
System DMA specifications
Read: Write:
CD-ROM, CD-R, CD-RW, High
Speed CD-RW, Ultra & Ultra+
Speed CD-RW, DVD,
DVD±R/RW, DVD±R,
DVD-RAM
DVD-RAM (Ver.2), DVD±R,
DVD±RW, DVD±Dual, CD-R, and CD-RW
CD
< 130 ms
2 MB
DVD
< 150 ms
6,750 KB/sec
10,800 KB/sec
10,800 KB/sec
3,600 KB/sec
1,500 KB/sec
Hardware
DMA0
DMA1*
DMA2*
DMA3
DMA4
DMA5*
DMA System function
Not applicable
Not applicable
Not applicable
Not applicable
Direct memory access controller
Not applicable
DMA6
DMA7
*PC Card controller can use DMA 1, 2, or 5.
Not assigned
Not assigned
6–4 Maintenance and Service Guide
Specifications
System interrupt specifications
Hardware IRQ
IRQ0
IRQ1
IRQ8
IRQ12
IRQ13
IRQ16
IRQ17
IRQ18
IRQ19
IRQ20
System function
System timer
Standard 101-/102-Key or Microsoft® Natural Keyboard
System CMOS/real-time clock
Synaptics PS/2 TouchPad
Numeric data processor
Intel ICH9 Family USB universal Host Controller 2937
Mobile Intel 4 Series Express Chipset Family
High Definition Audio Controller
Intel ICH9 Family USB universal Host Controller 2938
Marvel Yukon 88E8072 PCIE-Gigabit Ethernet Controller
Intel ICH9 Family USB universal Host Controller 2939
Intel ICH9 Family USB universal Host Controller 2936
Intel ICH9 Family USB2 Enhanced Controller 293C
Intel ICH9 Family USB2 Enhanced Controller 293A
Intel ICH9 Family USB universal Host Controller 2934
Intel ICH9M-E/M SATA AHCI Controller
Intel ICH9 Family USB universal Host Controller 2935
IRQ21
IRQ22
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
✎
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
✎
For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.
Maintenance and Service Guide 6–5
Specifications
System I/O address specifications
I/O address (hex)
000 - 01F
020 - 021
024 - 025
028 - 029
02C - 03D
02E - 02F
030 - 031
034 - 035
038 - 039
03C- 03D
040 - 043
System function (shipping configuration)
DMA controller
Program interrupt controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Motherboard Resource
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
System Timer
6–6
092
093-09F
0A0-0A1
0A4-0A5
0A8-0A9
0AC-0AD
0B0-0B1
0B4- 0B5
0B8-0B9
0BC- 0BD
060
062
063
064
065
066
070
070-077
080
Standard 101-/102-Key or Microsoft. Natural Keyboard
Microsoft ACPI-Compliant Embedded Controller
Motherboard Resource
Standard 101-/102-Key or Microsoft. Natural Keyboard
Motherboard resources
Microsoft ACPI-Compliant Embedded Controller
Motherboard resources
System CMOS/real time clock
Motherboard resources
Motherboard resources
Direct memory access controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
Program interrupt Controller
(Continued)
Maintenance and Service Guide
5000-6FFF
7000-701F
7020-703F
7040-705F
7060-707F
7080-709F
70A0-70BF
70C0-70DF
70E0-70E7
70E8-70EF
70F0-70F7
70F8-70FB
70FC-70FF
I/O address (hex)
0C0- 0DF
0F0- 0F0
0200-027F
3B0-3BB
3C0-3DF
4D0-4D1
500-57F
1000-1003
1010-101F
2000-20FF
2000-2FFF
FE80-EF8F
FFFF
System function (shipping configuration)
Direct memory access controller
Numeric data processor
Motherboard resource
Mobile Intel 4 series Express Chipset Family
Mobile Intel 4 series Express Chipset Family
Programmable interrupt controller
Motherboard resources
Motherboard resources
Motherboard resources
Marvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller
ICH9 Family PCI Express Root Port6-294A
ICH9 Family PCI Express Root Port3-2944
ICH9M-E/M SATA AHCI Controller
ICH9 Family USB universal Host Controller-2936
ICH9 Family USB universal Host Controller-2935
ICH9 Family USB universal Host Controller-2934
ICH9 Family USB universal Host Controller-2939
ICH9 Family USB universal Host Controller-2938
ICH9 Family USB universal Host Controller-2937
ICH9M-E/M SATA AHCI Controller
ICH9M-E/M SATA AHCI Controller
Mobile Intel 4 series Express Chipset Family
ICH9M-E/M SATA AHCI Controller
ICH9M-E/M SATA AHCI Controller
Motherboard resources
Motherboard resources
Specifications
Maintenance and Service Guide 6–7
Specifications
System memory map specifications
Size Memory function
640 KB
128 KB
00000000-0009FFFF
000A0000-000BFFFF
Base memory
Video memory
64 KB
64 KB
000C0000-000CFFFF
000E8000-000FFFFF
00100000- XFFFFFFF
(X+1)0000000-FEDFFFFF
FED00000-FED003FF
FEE01000-FFFFFFFF
Video BIOS
System BIOS
Extended memory (based on memory installed)
PCI bus
High precision event timer
PCI bus
6–8 Maintenance and Service Guide
7
Screw listing
This section provides specification and reference information for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 493277-001.
Maintenance and Service Guide 7–1
Screw listing
Phillips PM1.5×3.0 screw
Color
Silver
Quantity
8 3.0 mm 1.5 mm 3.0 mm
Where used: 2 screws that secure the optical drive bracket to the optical drive
7–2 Maintenance and Service Guide
Where used: 4 screws that secure the display hinges to the display panel
Screw listing
Where used: 2 screws that secure the Bluetooth module to the system board
Maintenance and Service Guide 7–3
Screw listing
Phillips PM2.0×3.0 screw
Color
Silver
Quantity
2 3.0 mm 2.0 mm 3.0 mm
Where used: 2 screws that secure the audio board to the base enclosure
7–4 Maintenance and Service Guide
Phillips PM2.0×4.0 screw
Color
Silver
Quantity
2 4.0 mm 2.0
3.5 mm
Screw listing
Where used: 2 screws that secure the WLAN module to the system board
Maintenance and Service Guide 7–5
Screw listing
Phillips PM2.0×5.0 captive screw
Color
Black
Quantity
5 5.0 mm 2.0 mm 3.5 mm
Where used: 4 captive screws 1 that secure the hard drive cover to the computer and 1 captive screw 2 that secures the wireless module compartment cover to the computer
7–6 Maintenance and Service Guide
Phillips PM2.0×3.0 screw
Color
Black
Quantity
5 3.0 mm 2.0 mm 4.0 mm
Screw listing
Where used: 3 screws (in optical drive bay) that secure the top cover to the computer
Where used: 2 screws that secure the modem module to the system board
Maintenance and Service Guide 7–7
Screw listing
Phillips PM2.0×6.0 screw
Color
Black
Quantity
2 6.0 mm 2.0 mm 4.0 mm
Where used: 2 screws that secure the display hinge covers to the display enclosure
7–8 Maintenance and Service Guide
Phillips PM2.0×5.0 screw
Color
Silver
Quantity
12 5.0 mm 2.0 mm 4.0 mm
Screw listing
Where used: 6 screws that secure the display panel to the display enclosure
Where used: 6 screws that secure the display bezel to the display enclosure
Maintenance and Service Guide 7–9
Screw listing
Phillips PM2.0×7.0 captive screw
Color
Silver
Quantity
1 7.0 mm 2.0 mm 4.0 mm
Where used: 1 captive screw that secures the fan to the base enclosure
7–10 Maintenance and Service Guide
Phillips PM2.0×10.0 captive screw
Color Quantity
Silver 4
Screw listing
Where used: 4 captive screws that secure the heat sink to the system board
Maintenance and Service Guide 7–11
Screw listing
Phillips PM2.5×10.0 captive screw
Color Quantity
Black 1
Where used: 1 captive screw that secures the hard drive to the computer
7–12 Maintenance and Service Guide
Phillips PM3.0×3.0 screw
Color
Silver
Quantity
4 3.0 mm 3.0
4.5 mm
Screw listing
Where used: 4 screws that secure the hard drive bracket to the hard drive
Maintenance and Service Guide 7–13
Screw listing
Phillips PM3.0×4.0 screw
Color
Silver
Quantity
1 4.0 mm 3.0
4.5 mm
Where used: 1 screw that secures the speaker assembly to the base enclosure
7–14 Maintenance and Service Guide
Phillips T2.0×2.0BH screw
Color
Black
Quantity
3 2.0 mm 2.0
6.0 mm
Screw listing
Where used: 3 screws (in the battery bay) that secure the top cover to the base enclosure
Maintenance and Service Guide 7–15
Screw listing
Torx T8M2.5×6.0 slotted screw
Color
Black
Quantity
21 6.0 mm 2.5 mm 4.0 mm
Where used: 1 screw that secures the optical drive to the computer
7–16
Where used: 3 screws that secure the keyboard to the computer
Maintenance and Service Guide
Screw listing
Where used: 2 screws that secure the top cover to the base enclosure (top)
Where used: 4 screws that secure the display assembly hinges to the computer
Maintenance and Service Guide 7–17
Screw listing
Where used: 1 screw that secures the system board to the base enclosure
Where used: 10 screws that secure the top cover to the base enclosure
7–18 Maintenance and Service Guide
8
Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
■
■
Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
■ Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.
Backing up your information regularly to protect your important system files.
Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.
■ Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.
■ Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
✎
If your computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
Creating recovery discs
✎
HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
✎
Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
■ You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, or BD-R
(writable Blu-ray) discs. All these discs are purchased separately.
✎
Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
■ The computer must be connected to AC power during this process.
Maintenance and Service Guide 8–1
Backup and recovery
■
■
■
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the computer optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
✎
If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.
3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.
Backing up your information
With HP Backup & Recovery Manager, you can perform the following tasks:
■
■
Back up your information regularly to protect your files
Create system recovery points that allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state
When to back up
■
■
■
On a regularly scheduled basis
✎
Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
Backup suggestions
■
■
■
■
■
Create a set of recovery discs using Recovery Manager.
Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
Store personal files in the Documents folder and back up these folders periodically.
Back up templates stored in their associated programs.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps: a. Display the screen. b. Copy the screen:
To copy only the active window, press alt + fn + prt sc .
To copy the entire screen, press fn + prt sc .
c. Open a word-processing document, and then select Edit > Paste.
8–2 Maintenance and Service Guide
Backup and recovery
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
✎
Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
■
■
Before you add or extensively modify software or hardware
Periodically, whenever the system is performing optimally
✎
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Under Automatic restore points, select the disk for which you want to create a restore point.
5. Click Create.
The System Protection window opens.
6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click the System Restore button, and then click Next.
The System Restore window opens.
5. Follow the on-screen instructions.
Maintenance and Service Guide 8–3
Backup and recovery
Performing a recovery
✎
You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.
✎
Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using Recovery Manager.
✎
Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
✎
If your computer includes a solid-state drive (SSD), you may not have a recovery partition. You will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition.
Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive from either the Start button or f11 .
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏ Select Start > All Programs > Recovery Manager > Recovery Manager.
–or–
❏ Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.
8–4 Maintenance and Service Guide
9
Connector pin assignments
Audio-out (headphone)
Pin Signal
1
2
Audio out, left channel
Audio out, right channel
3 Ground
Audio-in (microphone)
Pin Signal
3 Ground
Maintenance and Service Guide 9–1
Connector pin assignments
External monitor
Pin Signal
5 Ground
10 Ground
9–2 Maintenance and Service Guide
Connector pin assignments
HDMI
Pin Signal
1
2
Transition minimized differential signal (TDMS) data 2+
Transition minimized differential signal (TDMS) data 2 shield
3
Transition minimized differential signal (TDMS) data 2-
4
Transition minimized differential signal (TDMS) data 1+
5
Transition minimized differential signal (TDMS) data 1 shield
6
Transition minimized differential signal (TDMS) data 1 shield
7
Transition minimized differential signal (TDMS) data 0+
8
Transition minimized differential signal (TDMS) data 0 shield
9
Transition minimized differential signal (TDMS) data 0-
10
11
12
Transition minimized differential signal (TDMS) clock +
Transition minimized differential signal (TDMS) data clock shield
Transition minimized differential signal (TDMS) data clock-
13
Consumer electronics control (CEC)
14
Not connected
15
Display data channel (DDC) clock
16
Display data channel (DDC) data
17
Ground
18
+5V Power
19
Hot plug detect
Maintenance and Service Guide 9–3
Connector pin assignments
RJ-11 (modem)
Pin
1
Signal
Unused
2 Tip
3 Ring
4 Unused
5 Unused
6 Unused
9–4 Maintenance and Service Guide
RJ-45 (network)
Pin Signal
2 Transmit
4 Unused
5 Unused
7 Unused
8 Unused
Connector pin assignments
Maintenance and Service Guide 9–5
Connector pin assignments
Universal Serial Bus
Pin Signal
4 Ground
9–6 Maintenance and Service Guide
10
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
■
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Maintenance and Service Guide 10–1
Power cord set requirements
Requirements for specific countries and regions
Country/region Accredited agency Accredited agency
Australia EANSW
Austria OVE
Belgium CEBC
Canada CSA
Denmark DEMKO
Finland FIMKO
France UTE
Germany VDE
Italy IMQ
Japan METI
The Netherlands KEMA
Norway NEMKO
The People's Republic of China CCC
South Korea EK
Sweden SEMKO
Applicable note number
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
Switzerland SEV
Taiwan BSMI
The United Kingdom
The United States
BSI
UL
1
4
1
2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
10–2 Maintenance and Service Guide
11
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
Follow the local laws and regulations in your area for computer battery disposal.
Display
Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
Ä CAUTION: CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.
✎
Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
Industries Alliance (EIA) Web site at http://www.eiae.org
.
This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.
✎
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Maintenance and Service Guide 11–1
Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
11–2 Maintenance and Service Guide
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
Recycling
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly 2 from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
Maintenance and Service Guide 11–3
Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover 2 and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
11–4 Maintenance and Service Guide
Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
Maintenance and Service Guide 11–5
Recycling
19. Disconnect the display panel cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
11–6 Maintenance and Service Guide
Index
A
AC adapter, spare part number
antenna components 1–3
disconnecting
locations
spare part number 3–3 ,
audio board removal
spare part number 3–3 ,
audio, product description 1–2 audio-in jack location
pin assignments
audio-out jack location
pin assignments
B backing up
backup files and folders
hard drive
scheduling
base enclosure, spare part number 3–4 ,
battery removal
spare part number
battery bay
battery light
battery release latch
BIOS administrator password
Bluetooth module removal
spare part number 3–3 ,
Bluetooth module cable illustrated 3–7 removal
Blu-ray Disc specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive removal
spare part number 3–4 ,
specifications
boot options
Maintenance and Service Guide boot order
bottom components
built-in device
Bluetooth device radio
modem
wireless button
WLAN device radio
button components
buttons
Media
power
volume down
volume mute
volume up
C
Cable Kit contents
spare part number 3–6 , 3–7
cables, service considerations
caps lock light
CMOS clearing
components antennae
bottom
buttons
display
front
keys
left-side
lights
right-side
top
TouchPad
wireless antenna
computer feet locations
spare part number
computer specifications
connectors power
service considerations
creating recovery discs
creating recovery points
Index–1
Index
D
Diagnostics menu
Digital Media Slot
display assembly removal
spare part number 3–3 ,
display bezel removal
screws
spare part number 3–3 ,
display cables, spare part number 3–3
display components
display enclosure, spare part number 3–3
display hinge covers, spare part number 3–3 ,
display hinges removal
spare part number 3–3 ,
display inverter removal
spare part number 3–3 ,
Display Miscellaneous Kit, spare part number 3–3 ,
display nameplate, spare part number 3–3 ,
display panel removal
spare part number 3–3 ,
display panel cable, disconnecting
display specifications
drive light
DVD/CD-RW Combo Drive removal
spare part number 3–4 ,
specifications
DVD±RW and CD-RW SuperMulti Double-Layer
Drive removal
spare part number 3–4 ,
specifications
DVD±RW and CD-RW SuperMulti Double-Layer
Drive with LightScribe removal
spare part number 3–4 ,
specifications
E electrostatic discharge
esc key
Ethernet, product description 1–3
ExpressCard slot
ExpressCard slot bezel, illustrated 3–3
extension memory module slot
external media cards, product description 1–3 external monitor port location
pin assignments
F f11 recovery
factory state, recovering to
fan removal
spare part number 3–3
fn key
front components
function keys
G graphics, product description 1–1 grounding equipment and methods
H hard drive precautions
product description 1–2 removal
spare part numbers 3–6 , 3–9
specifications
hard drive backup
hard drive bay
hard drive bay cover illustrated 3–3
removal
spare part number
hard drive bracket, removal
hard drives illustrated 3–9 spare part numbers
HDMI port assignments
illustrated
headphone jack location
pin assignments
heat sink removal
spare part number
hinge removal
spare part number 3–3
I
I/O address specifications
interrupt specifications
Index–2 Maintenance and Service Guide
J jacks audio-in
audio-out
headphone
microphone
modem
network
RJ-11
RJ-45
K key components
keyboard product description 1–3 removal
spare part numbers 3–3
keypad keys
keys esc
fn
function
keypad
Windows applications
Windows logo
L
LAN Power Saving
language, changing in Setup Utility
left-side components
light components
lights battery
caps lock
drive
power
QuickPlay
volume down
volume mute
volume up
webcam
wireless
M
Main menu
mass storage devices, spare part numbers
Media button
memory map specifications
memory module product description 1–2 removal
spare part numbers 3–6
Maintenance and Service Guide
Index microphone location
product description 1–2 microphone cable removal
spare part number
microphone jack location
pin assignments
model name
modem jack location
pin assignments
modem module product description 1–2 removal
spare part number 3–3
modem module cable illustrated 3–7 spare part number 3–3 monitor port location
pin assignments
N network jack location
pin assignments
O operating system, product description 1–4 optical drive illustrated 3–9 location
precautions
product description 1–2 removal
spare part numbers 3–4 , 3–9
optical drive bracket, removal
P packing guidelines
pin assignments audio-in
audio-out
HDMI
headphone
microphone
modem
monitor port
network
RJ-11
RJ-45
USB
Index–3
Index
Index–4 plastic parts
Plastics Kit contents
spare part number 3–3 ,
ports external monitor
HDMI
product description 1–3
USB
power button
power connector
power cord set requirements
spare part numbers
power light
power requirements, product description 1–3 primary memory module slot
processor product description 1–1 removal
spare part numbers 3–4
product description audio 1–2 chipset 1–1 ethernet 1–3 external media cards 1–3 graphics 1–1 hard drives 1–2 keyboard 1–3 memory module 1–2 microphone 1–2 modem module 1–2 operating system 1–4 optical drives 1–2 panels 1–1 ports 1–3 power requirements 1–3 processors 1–1 product name 1–1 security 1–3 serviceability 1–4 webcam 1–1 wireless 1–3 product name 1–1
Q
QuickPlay light
R recovery methods f11 recovery
recovery discs
Recovery Manager
recovery partition
recycling battery
display
removal/replacement preliminaries
procedures
restore points
restoring factory settings
right-side components
RJ-11 (modem) jack location
pin assignments
RJ-45 (network) jack location
pin assignments
RTC battery removal
spare part number 3–3
Rubber Kit, spare part number 3–4 ,
S scheduling backups
Screw Kit contents
spare part number
screw listing
SD Memory Card slot bezel, illustrated
security cable slot
Security menu
BIOS administrator password
Power-On password
security, product description 1–3 serial number
service considerations
service tag
serviceability, product description 1–4
Setup Utility accessing
changing the language
Diagnostics menu
displaying system information
exiting
Main menu
navigating and selecting
restoring default settings
System Configuration menu
speakers removal
spare part number 3–3
specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive
display
Maintenance and Service Guide
Index
DVD/CD-RW Combo Drive
DVD±RW and CD-RW SuperMulti Double-Layer
Drive
DVD±RW and CD-RW SuperMulti Double-Layer
Drive with LightScribe
hard drive
I/O address
interrupts
memory map
system DMA
system memory map
system backup
system board removal
spare part number 3–3 ,
System Configuration menu
system DMA
system information
system interrupts
system recovery points
T thermal module, spare part number 3–4
tools required
top cover removal
spare part number 3–3 ,
TouchPad button
TouchPad scroll zone
TouchPad, location
U unknown password
USB port location
pin assignments
user replaceable parts 1–4
V vents
volume down button
volume down light
volume mute button
volume mute light
volume up button
volume up light
W warranty period
webcam location
product description 1–1 removal
spare part number
webcam light
Windows application key
Windows logo key
wireless antenna disconnecting
location
product description 1–3 wireless button
wireless light
wireless, product description 1–3
WLAN module removal
spare part numbers 3–5 ,
WLAN module cable removal
spare part number
WLAN module compartment
WLAN module compartment cover illustrated 3–3
Maintenance and Service Guide Index–5
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Key Features
- Fan
- Connector type: 4-pin
- Black, Grey