TallyGenicom | 043393 | Datasheet | TallyGenicom 043393 printer ribbon

5040
User Guide
Flatbed Printer
R
PAPE
USER
OP
1 ST T
USER /EJEC
P
SETU
2
TRADEMARK ACKNOWLEDGEMENTS
• Centronics is a trademark of Centronics Data Computer Corporation.
• PCL and PCL6 are trademarks of Hewlett-Packard Company.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc.
• Microsoft, Windows, Windows 9x, Windows ME, Windows 2000, Windows NT, Windows XP and MS-DOS are registered
trademarks of Microsoft Corporation.
• PostScript is a trademark of Adobe Systems Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
User guide
Table of contents
Table of contents
1
2
3
Introduction
Printer features
Interfaces
Emulations
1
1
1
Symbols used
1
About this manual
2
Printer at a glance
3
View from the front
3
View with cover opened
3
View from the rear
4
Installation
5
Unpacking the printer
5
Placing your printer
6
Checking the printer voltage
8
Connecting the printer
8
Switching on the printer
4
1
Printer drivers and firmware
10
11
Printer drivers
Installing a printer driver in Windows 95/98
Installing a printer driver in Windows 2000/XP
Other operating systems
Changing printer settings
Form settings (Windows 2000/XP)
11
11
12
13
13
14
Loading firmware
Interface
Serial interface
Parallel interface
USB interface (Windows2000/XP)
Downloading firmware to the printer
15
15
15
15
16
16
I
Table of contents
User guide
5
6
7
8
II
Control panel
17
Display, indicators and keys
18
Status indicators
Status indicator variations
Ready indicator (STOP LED)
Paper indicator (PAPER LED)
User 1 and User 2 indicators
19
19
20
21
22
Key functions during operation
STOP/EJECT key
USER 1 and USER 2 key
23
23
24
Key functions when powering on
STOP/EJECT key
USER 2 key
USER 1 key
25
25
25
26
Key functions in menu mode
USER 1 key
USER 2 key
STOP/EJECT key
27
27
27
27
Print media
29
Inserting a document
29
Inserting a passbook
30
Removing media
32
Changing the ribbon cassette
33
Removing the ribbon cassette
33
Inserting the ribbon cassette
35
Replacing the print head
39
Removing the print head
39
Inserting new print head
42
User guide
Table of contents
9
Menu
45
Programming using the control panel
45
Calling up the menu
46
Menu configurations (User 1/User 2)
46
Menu handling
Key functions
USER 1 key
USER 2 key
STOP/EJECT key
Setting parameters (principle)
Terminating menu mode
Selecting the LC display language
47
47
47
47
48
49
50
51
Printing out the status page
Power on + USER 2 key
Print out status page in menu mode
Status page (example)
53
53
54
56
Menu parameters
57
Test function
Hex Dump
Activating Hex Dump
Exiting the test mode
Test printout Hex Dump (Example)
63
63
63
64
64
10 Troubleshooting
65
General print problems
The display remains dark
The display is lit, but the printer does not print
Problems with paper feed
66
66
66
67
Problems with the print quality
Print is faulty
Print is too pale
Smudged print
Dots within characters are missing
Prints undefined characters
68
68
68
68
68
68
III
Table of contents
User guide
Error messages and warnings
Unrecoverable errors
Recoverable errors
Print Head Hot Error
Ribbon Cassette Error
Paper Length Error
Framing Error (Serial I/F)
Parity Error (Serial I/F)
Overrun Error (Serial I/F)
Cover Open Error
Cover Open Error
Warnings
Data in Buffer
Remove Paper
69
70
71
71
71
71
72
72
72
72
72
73
73
73
Clearing paper jams
74
11 Care and maintenance
77
A
B
IV
Cleaning the housing
77
Cleaning the interior
77
Cleaning the MSR-H magnetic stripe
78
Transport of the printer
Preparations for transport
Shipping the printer
80
80
80
Specifications
81
Printer specifications
81
Paper specifications
85
Interface specifications
87
Character sets
89
OCR-A character set
90
Epson character sets
Italic
Graphic1
Graphic2
91
91
91
92
User guide
Table of contents
C
IBM code pages
Code page 437
Code page 850
Code page 860
Code page 863
Code page 865
Code page 851
Code page 852
Code page 853
Code page 855
Code page 857
Code page 866
Code page 869
Code page USSR Gost
Code page 864
Code page 437G
Code page 920 (equivalent to ISO 8859-9)
Code page 858
Code page 923 (equivalent to ISO 8859-15)
93
93
93
94
94
95
95
96
96
97
97
98
98
99
99
100
100
101
101
ISO code pages
ISO 8859-2
ISO 8859-5
ISO 8859-7
ISO 8859-8
102
102
102
103
103
Available code pages and fonts
104
Emulations
107
Escape sequences
What are escape sequences?
Control codes
How are escape sequences used?
107
108
108
108
List of available control codes
PR2 mode
PR50 mode
PR2845 mode
IBM mode
Epson mode
109
109
113
116
119
122
V
Table of contents
User guide
D
E
VI
Interfaces
Interface settings for User 1 and User 2
127
127
Parallel interface
Connector assignment
Nibble Mode
ECP mode
128
128
128
129
Serial interface RS232C
Connector assignment
Serial attachment characteristics
Data rates
Supported protocols
Data Transfer
Parity
Handshake
Ready/Busy (Hardware Handshake)
XON/XOFF (Software Handshake)
Configuring the serial interface of the PC
DOS mode/Command line
Windows 95/98
Windows 2000/XP
130
130
131
131
131
131
131
132
132
132
133
133
133
133
USB interface
134
Consumables and accessories
135
Consumables
135
Accessories
135
User guide
Introduction
Introduction
Printer features
This printer is a document printer for printing manually inserted documents as well as passbooks (vertical and horizontal fold passbooks).
Manual insertion of the documents is supported by an automatic document alignment function.
The printer has a high processing speed and compact design. The
24-needle print head guarantees excellent print quality.
Different factory installed models can be delivered: MSR (magnetic
stripe read/writer), scanner and second serial interface.
Interfaces
The basic printer model is provided with three interfaces: serial
(RS-232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special
printer version has a second serial (RS-232C) interface.
Emulations
As standard, the printer is delivered with three emulations: EPSON
ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e, PR50 and PR2845.
Symbols used
Important information is highlighted in this manual by two symbols.
STOP
CAUTION highlights information which must be observed in order to
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific
topic.
1
Introduction
About this manual
User guide
This user guide contains a detailed description of the printer, its
characteristic features and additional information.
` Chapter 1 Printer at a glance lists all the parts of the printer.
` Chapter 2 Installation contains start-up instructions and points to
note.
` Chapter 3 Printer drivers and firmware provides instructions for in-
stalling the printer driver.
` Chapter 4 Control panel explains how to control printer operations.
` Chapter 5 Print media tells you how to load, transport and eject
media.
` Chapter 6 Changing the ribbon cassette explains how to remove and
install a ribbon cassette.
` Chapter 7 Replacing the print head explains how to remove and
install a print head.
` Chapter 8 Menu contains all the information necessary for control-
ling the printer via the control panel.
` Chapter 9 Troubleshooting provides instructions for rectifying faults
which do not require the intervention of qualified personnel.
` Chapter 10 Care and maintenance provides information on the up-
keep of the printer and contains important information in case the
printer has to be transported.
` Appendix A Specifications informs you about the technical specifi-
cations of your printer and the paper which should be used.
` Appendix B Character sets lists the available character sets.
` Appendix C Emulations deals with programming via the interface.
` Appendix D Interfaces explains the interfaces.
` Appendix E Consumables and accessories contains information
about consumables and accessories which can be purchased for
your printer.
2
User guide
1
Printer at a glance
Printer at a glance
View from the front
Cover
Power switch (On/Off)
Control panel
Paper tray
View with cover opened
Ribbon cassette
Release lever
Print head
3
Printer at a glance
User guide
View from the rear
Power
inlet
1st Serial
interface
Parallel
interface
4
USB
interface
2nd Serial
interface
(special version)
User guide
2
Installation
Installation
Unpacking the printer
Place your packaged printer on a solid base.
Make sure that the “Up” symbols is pointing up.
Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material.
Check the printer for any visible transport damage and missing items.
The following items should be enclosed:
` The Quick start guide (QSG)
` This CD-ROM (at the back of the Quick start guide)
` The power cable
` The ribbon cartridge
If you find any transport damage or if any accessories are missing,
please contact your dealer.
5
Installation
User guide
Placing your printer
Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access
to the control panel and paper input tray. Also ensure there is sufficient
space for the printed output.
min. 1 cm
min. 1 cm
min. 2 cm
min. 10 cm
Location
Left and right side of the printer
1 cm
Top of the printer
2 cm
Rear of the printer
STOP
6
Minimum space
to ensure sufficient ventilation
10 cm
to print on a DIN A4 sheet
12 cm
The power supply cable may be damaged if the paper edges constantly chafe the insulating sheath. The user must always ensure
that there is sufficient distance between the power supply cable
and the paper.
User guide
Installation
When selecting the printer location, observe the following additional
instructions:
STOP
Never place the printer in the vicinity of inflammable gas or
explosive substances.
` Protect the printer from shock, impact and vibration.
` Be sure to connect the printer to a socket with the correct mains
voltage.
` Do not expose the printer to direct sunlight. If you cannot avoid
placing the printer near a window, protect it from the sunlight with
a curtain.
` When connecting the computer with the printer, make sure not to
exceed the permitted cable length (see Interface specifications,
page 87).
` Ensure sufficient distance between the printer and any heating
radiators.
` Avoid exposing the printer to extreme temperature or air humidity
fluctuations. Take care to avoid the influence of dust.
` Always disconnect the system from the mains before opening the
device to perform maintenance work or remedy errors.
7
Installation
User guide
Checking the printer
voltage
Make sure that the device has been set to the correct voltage (e.g. 230 V
in Europe, 120 V in the USA). To do this, check the type plate at the
back of the printer. Contact your dealer if the setting is incorrect.
STOP
Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage to the printer.
Type plate
Connecting the printer
Connect the power cable to the power inlet of
the printer. Connect the power cable plug to a
mains socket.
8
User guide
Installation
Make sure that the printer and the computer
are switched off and connect the data cable
between the printer and the computer. This
example shows a 36-pin centronics parallel
cable.
9
Installation
User guide
Switching on the
printer
Before switching the printer on, make sure that it is connected correctly
and that you have followed all the safety and installation instructions
(see section Placing your printer, page 6).
Press the power switch which is located at the
front bottom right of the printer to switch on
the printer.
The printer initializes.
ONLINE
NO PAPER
PAPER
SETUP
10
USER1 STOP USER2
/EJECT
When initialization is completed, the Ready indicator and the USER 1 indicator light up. The
message ONLINE NO PAPER appears on
the LCD. The printer is in the online status
and ready to accept data from the system. You
can now insert a document or passbook.
User guide
3
Printer drivers and firmware
Printer drivers and firmware
Printer drivers
You must install a printer driver so that the printer can process the data
from your application programs.
An original driver offers the best conditions for optimal printing results. All available Windows printer drivers can be found on the CDROM en-closed with the printer, and also from our Internet site, from
which you can download updated versions as required.
The use of any Windows printer driver from the CD-ROM requires
that the printer is set to Epson emulation (see Menu parameters,
page 57 and chapter Emulations, page 107).
Installing a printer driver in
Windows 95/98
To install the printer driver, proceed as follows.
1.
Insert the supplied online CD-ROM in the CD-ROM drive.
2.
Click on the Start button in the Windows taskbar.
3.
Move the mouse to Settings and click on Printer to open the
printer folder.
4.
Click on New Printer.
5.
Click on Next In the Printer Installation Wizard.
6.
Specify whether you want to operate the printer as a Local Printer
or Network Printer by clicking on the relevant option, then press
Next.
For instructions on installing the printer as a network printer,
please consult the documentation supplied with your network
operating system and/or printer server, or contact the network
administrator.
7.
Click on Disk, then on Browse.
8.
Select the CD-ROM drive and open the directory
n:\english\drivers\<printer model>\win9x (“n“ stands for
the letter of your PC drive).
9.
Open the folder of your printer’s operating system, select the file
oemsetup.inf and click on OK.
10. Select
the printer type. Click on OK, then on Next.
11
Printer drivers and firmware
User guide
11. Select
the port to which your printer is connected, then click on
Next.
12. If
required, edit the name of the default printer and specify
whether you wish to use the printer as a default printer by clicking
on the relevant option. Then click on Next.
13. Specify whether you wish to print a
test page by selecting the relevant option and click on Finish. The printer driver will now be
installed.
Installing a printer driver in
Windows 2000/XP
The online CD-ROM contains printer drivers for the most common
Windows applications. To install the printer driver, proceed as follows.
1.
Insert the supplied online CD-ROM in the CD-ROM drive.
2.
Click on the Start button in the Windows taskbar.
3.
Click on Printers and Faxes to open the printer folder.
4.
Click on File and Add Printer in the menu bar.
5.
Click on Next In the Printer Installation Wizard.
6.
Specify whether you want to operate the printer as a Local Printer
or Network Printer by clicking on the relevant option, then press
Next.
For instructions on installing the printer as a network printer,
please consult the documentation supplied with your network
operating system and/or printer server, or contact the network
administrator. To install a network printer, you will need Administrator rights.
If you are using the printer locally, you can continue installing the driver
in one of two possible ways:
` Manual installation of printer driver: in this case, continue with Step
7.
` Automatic installation of printer driver via Plug & Play function: in
this case, continue with Step 12 once the printer installation wizard
has determined the printer, port and printer name.
12
7.
Select the port to which your printer is connected, then click on
Next.
8.
Click on Data Carrier, then click on Browse.
9.
Select the CD-ROM drive and open the directory
n:\english\drivers\<printer model>\win2000 (“n“ stands for
the letter of your PC drive).
User guide
Printer drivers and firmware
10. Open
the folder of your printer’s operating system, select the file
OEMPRINT.inf and click on OK.
11. Select
the printer type. Click on OK, then on Next.
12. If
required, edit the name of the default printer and specify
whether you wish to use the printer as a default printer by clicking
on the relevant option. Then click on Next.
13. If
you are using the printer as a network printer, you have the
option of sharing it with other network users. In this case you must
enter an access name which will be displayed to the other network
users. Then click on Next.
14. Specify whether you wish to print
out a test page by selecting the
relevant option and click on Finish. The printer driver will now be
installed.
Other operating systems
The printer can also be used with other operating systems such as Linux
or Unix. In this case, set the printer to the EPSON or IBM Proprinter
emulation for which default drivers are available in most operating
systems.
Changing printer settings
You can make permanent changes to the printer settings using the control panel of the printer (see chapter Menu, page 45). Various printer
settings can also be entered in the operating system of your PC,
however.
1.
Click on the Start button in the Windows taskbar.
2.
Windows 95/98: move the mouse to Settings and click on Printers
to open the printer folder.
Windows 2000/XP: click on Printers and Faxes to open the
printer folder.
3.
Move the mouse pointer to the appropriate printer symbol, press
the right mouse key and click on Properties.
Details of the settings available in this window can be found in the Windows documentation or help pages.
Settings entered in the printer driver via Windows have priority
over settings entered via the printer menu.
13
Printer drivers and firmware
Form settings (Windows
2000/XP)
User guide
In contrast to Windows versions 95/98, in which forms are defined in
the printer driver itself, Windows versions 2000/XP have a central facility for managing form properties and assign one paper feed only.
If you want to set up a form not included in the Windows default settings, proceed as follows.
You will need Administrator rights to define new forms.
1.
Click on the Start button in the Windows taskbar.
2.
Click on Printers and Faxes to open the printer folder.
3.
In the menu bar, click on File and Server Properties.
4.
In the window Printer Server Properties, click on Form if necessary.
5.
Either select an existing form from the Forms list or activate the
option New Form.
6.
Enter a form name and the desired values.
7.
Click on Save to save the new form.
You can now assign this form to the paper feeds of your printer (see
Changing printer settings, page 13).
The form cannot be assigned if its dimensions exceed the permissible paper sizes of the specified paper feed.
14
User guide
Loading firmware
Printer drivers and firmware
The most current version of the firmware can be downloaded from our
Internet site. There you will find also additional informations regarding
the firmware and printer upgrades. Make sure that the download consists of the following files:
` Standard Model PB Flash VX.XX.exe: the memory writer (flash)
` BL_XXXX.IPL: Bootblock of the printer
` FWXXXX.mfw: Main firmware of the printer
` PBCGXXXX.BIN: Character generator (EU/US)
You can select the standard character generator (CG) or four
optional character generators. Every optional CG provides the
standard fonts and one additional font:
Standard CG
Optional CG 1 Optional CG 2 Optional CG 3 Optional CG 4
Draft
Draft
Draft
Draft
Draft
Draft Banking Draft Banking Draft Banking Draft Banking Draft Banking
Interface
Roman
Roman
Roman
Roman
Roman
Courier
Courier
Courier
Courier
Courier
Sans Serif
Sans Serif
Sans Serif
Sans Serif
Sans Serif
Gothic
Gothic
Gothic
Gothic
Gothic
OCR-A
OCR-A
OCR-A
OCR-A
OCR-A
OCR-B
OCR-B
OCR-B
OCR-B
OCR-B
–
Prestige Elite
Script
Orator
Bold
You can use the serial, the parallel or the USB interface to download
the firmware to the printer.
Make sure that the selected interface is not connected to another
printer.
Serial interface
Make sure that the serial interface is selected in the printers menu for
User 1 and that the settings for Baudrate and Protocol on printer and
PC are identical.
Parallel interface
Make sure that the parallel interface is selected in the printers menu for
User 1, that in the PCs BIOS the parallel port is set to ECP and that the
parallel cable meets the IEEE1284 standard.
15
Printer drivers and firmware
User guide
USB interface (Windows2000/XP)
Make sure that the USB interface is selected in the printers menu for
User 1, that a printer driver has been installed and the printer is defined
as default printer.
Downloading firmware to
the printer
To load new firmware to the printer, proceed as follows. As mentioned
before it is important that no other device (printer) is set to the interface you want to use for the download.
Click therefore Start > Control Panel > Printers and Faxes and
check that no printer is set to the port you want to use. E.g. if you want
to use the serial interface RS232 no printer may have connected to the
COM1 port.
1.
Browse to the folder where the firmware files are stored.
2.
Double-click the Standard Model PB Flash VX.XX.exe file.
3.
On the Memory Writer screen select the interface (in our example
serial port).
4.
Make sure that the settings for port, baudrate, parity bit and stop
bit are correct.
5.
Select IPL FIRMWARE from Download Type.
6.
Click Browse and select the BL_XXXX.IPL file.
7.
Click FLASH NOW; the download process starts.
When the download process is finished, the printer performs an initialization
8.
Repeat step 5 to 7 for the FWXXX.mfw file and the
PBCGXXXX.BIN file.
16
User guide
4
Control panel
Control panel
The control panel allows the user to set some functions in the printer
and set up the basic printer parameters on installation. The control panel is located on the front right side of your printer and consists of a twoline LC display with 2 x 16 digits, three keys for controlling the printer
functions and four LED indicators displaying the status of the printer.
The functions of the keys depend on the printer’s current mode (status). There are three basic modes.
` The Online mode is the printer’s normal operating mode. Data from
your computer can be received and printed.
` In the Offline (STOP) mode the link between printer and computer
is interrupted, i.e. no data can be received and printed.
` In the Menu mode printer settings (line spacing, size of the inter-
face buffer etc.) can be changed and saved permanently.
17
Control panel
User guide
Display, indicators and
keys
1
ONLINE
NO PAPER
2
3
4
5
PAPER
SETUP
USER1 STOP USER2
/EJECT
8
7
6
LCD display: Displays the internal printer status, operating
instructions and error messages.
2 Paper LED: Indicates whether paper is loaded; on = paper is
inserted, off = no paper inserted; blinking = indicates that data has
been sent to the printer.
1
3
4
5
6
7
8
User 1 LED: Blinks if the printer is receiving data via the first
interface, lights if a job is printed (see below).
Ready LED: Indicates Offline or Online status; on = online,
off = offline; blinking = indicates that an error has occured, the
cause of the error is indicated in the display.
User 2 LED: Blinks if the printer is receiving data via the second
interface, lights if a job is printed (see below).
USER 2 key: Activated by application only; the functionality of the
key depends on the emulation and the application used (see also
User 2 LED).
STOP/EJECT key: Sets the printer to Online/Offline mode (see
also Ready LED); ejects inserted paper (see also Paper LED).
USER 1 key: Activated by application only; the functionality of the
key depends on the emulation and the application used (see also
User 1 LED).
Please be aware that some emulations and applications may use
the LEDs and keys in an entirely different way defined by the
emulation and/or host software and outside the definitions contained in this document.
18
User guide
Control panel
Status indicators
Status indicator variations
This section defines the status of the control panel. The LED lights
will be on, off or blinking coupled with messages from the LCD. In this
way the printer reports its current status.
Ready Paper User 1 User 2 LCD
Indicated Printer Status
off
off
—
—
STOP
Offline, no paper loaded
NO PAPER
off
off
on
—
LOAD
PAPER
Offline, printer waiting for
paper as it has received data
from the host
(if data + Print Start command
are transferred from Host)*
off
off
—
on
LOAD
PAPER
Offline, printer waiting for
paper as it has received data
from the host
(If data + Print Start command are transferred
from Host)*
on
off
on
—
LOAD
PAPER
Online, paper required
(If data + Print Start command are transferred from
Host)*
on
off
—
on
LOAD
PAPER
Online, paper required
(If data + Print Start command are transferred
from Host)*
on
on
—
—
ONLINE
PAPER
Online, paper is loaded
on
off
—
—
ONLINE
Online, no paper is loaded
NO PAPER
blink
blink
—
—
xxxxx
xxxxx
—
—
on
off
Printer is under User 1 control
—
—
off
on
Printer is under User 2 control
Error. The cause of the error
is displayed on the LCD
* applies to EPSON/IBM emulation only
19
Control panel
User guide
Ready indicator (STOP LED)
PAPER
Ready indicator (STOP LED) not lit:
` The printer is in the stop status (Offline) and will not receive data
from the system.
USER1 STOP USER2
/EJECT
SETUP
PAPER
Ready indicator (STOP LED) lit:
` The printer is switched on in the online status. It is ready to receive
data from the system.
USER1 STOP USER2
/EJECT
SETUP
PAPER
USER1 STOP USER2
/EJECT
SETUP
20
Ready (STOP LED) and Paper indicators (PAPER LED) blink:
` The printer is not ready. A device error has occurred. Any data
transferred from the system is deleted. The cause of the error is indicated on the LCD.
User guide
Control panel
Paper indicator (PAPER LED)
PAPER
Paper indicator (PAPER LED) does not light:
` No paper is inserted in the printer.
USER1 STOP USER2
/EJECT
SETUP
PAPER
Paper indicator (PAPER LED) lights:
` Paper is inserted in the printer.
USER1 STOP USER2
/EJECT
SETUP
PAPER
USER1 STOP USER2
/EJECT
SETUP
PAPER
USER1 STOP USER2
/EJECT
SETUP
Paper indicator (PAPER LED) blinks:
` Paper required: The system has transferred data to the printer but
there is no document or passbook inserted into the document
support.
Ready (STOP LED) and Paper (EJECT LED) indicators blink:
` The printer is not ready. A device error has occurred. Any data
transferred from the system is deleted. The cause of the error is indicated on the LCD. If paper is loaded, it will be ejected.
21
Control panel
User 1 and User 2 indicators
User guide
The USER 1 and USER 2 LEDs are normally under the control of the
application. They are available to indicate to the user that the appropriate interface is active. Normally in Olivetti, IBM or Epson (Auto)emulations, with dual host connections they will indicate that a job is
available for the interface associated with the USER. In Epson Emulation (Manual mode) they are lit under the control of the printer to indicate the availability of a job for process: the job can be released by
inserting paper and pressing the associated key.
However please be aware that some applications may uses the LEDs
and keys in an entirely different way defined by the host software and
outside the definitions contained in this document.
PAPER
The User 1 or User 2 indicator blinks:
` User 1 (interface 1) or User 2 (interface 2) receives data.
USER1 STOP USER2
/EJECT
SETUP
PAPER
USER1 STOP USER2
/EJECT
SETUP
22
The User 1 or User 2 indicator lights:
` User 1 (interface 1) or User 2 (interface 2) processes data.
User guide
Control panel
Key functions during operation
STOP/EJECT key
ONLINE
NO PAPER
PAPER
SETUP
STOP
NO PAPER
PAPER
SETUP
ONLINE
PAPER
USER1 STOP USER2
/EJECT
PAPER
SETUP
XXXXX
XXXXX
USER1 STOP USER2
/EJECT
PAPER
SETUP
DATA
NO PAPER
USER1 STOP USER2
/EJECT
USER1 STOP USER2
/EJECT
PAPER
SETUP
USER1 STOP USER2
/EJECT
With the Ready indicator lit, the printer is
ready to recieve data from the host. You can
switch the printer from online to offline by
pressing the STOP/EJECT key.
When the Ready indicator is not lit, the printer
is Offline and will not receive data. Press the
STOP/EJECT key to switch the printer Online. Alternatively if paper is still in the printer
when in the Off-lLine condition, the paper
will be ejected.
If paper is loaded when the printer is online
(Ready and Paper indicator lit), by pressing the
STOP/EJECT key, the document will be
ejected, the LCD displays REMOVE
PAPER. The printer remains online.
When the printer is online and the Paper indicator is off and there is data in the printer buffer, the LCD displays DATA/NO PAPER.
You can switch the printer from online to offline by pressing the STOP/EJECT key.
When the Ready and Paper indicators blink,
an error has occured. Annotate the displayed
message in the LCD display. By pressing the
STOP/EJECT key, paper will be ejected if
loaded.
If the error message doesn’t disappear after
pressing STOP/EJECT key, power the
printer off and on again. If the error consists,
contact your customer support.
23
Control panel
User guide
USER 1 and USER 2 key
ONLINE
PAPER
PAPER
SETUP
USER1 STOP USER2
/EJECT
The USER 1 and USER 2 keys are by default
inactive. They must be activated via an application. The functionality of the keys then depend on the selected emulation and the
sequences sent to the printer.
For more information on emulations and sequences please refer
to the programmer’s application manual.
24
User guide
Control panel
Key functions when powering on
STOP/EJECT key
PAPER
SETUP
USER1 STOP USER2
/EJECT
Powering on the printer whilst holding the
STOP/EJECT key will activate “Hex
Dump” mode. Keep the STOP pressed until
the message Hex Dump NO PAPER appears on the LCD display.
Refer to the section Hex Dump, page 63, for a
description of how to activate/deactivate and
perform the test printout.
USER 2 key
PAPER
SETUP
USER1 STOP USER2
/EJECT
Powering on the printer whilst holding the
USER2 key, and subsequently loading paper
on instructions from the LCD panel will allow
you to make a status print. This is a print of all
the parameter settings. Keep the USER2 key
pressed until the message Print StatusPage
Load Paper appears on the LCD display.
Refer to the section Printing out the
status page, page 53, for further details on the
status page.
25
Control panel
User guide
USER 1 key
PAPER
SETUP
26
USER1 STOP USER2
/EJECT
Powering on the printer whilst holding the
USER1 key will allow you to enter menu
mode. Keep the USER key pressed until the
message MENU USER appears on the LCD
display.
Refer to the section Menu parameters, page 57,
for further details on the menu mode.
User guide
Control panel
Key functions in
menu mode
In menu mode the control panel keys have the following functions
USER 1 key
PAPER
MENU
USER
SETUP
USER1 STOP USER2
/EJECT
The USER1 key is used to go to the next parameter group or next parameter on the same
menu level (symbolized by an arrow pointing
upwards).
It is also used to change parameter settings.
For further details refer to the section Menu
handling, page 47.
USER 2 key
PAPER
MENU
USER
SETUP
USER1 STOP USER2
/EJECT
Default Set
User1
It is also used to change parameter settings.
For further details refer to the section Menu
handling, page 47.
In menu mode the STOP/EJECT key has the following functions:
STOP/EJECT key
MENU
USER
The USER2 key is used to go to the next parameter group or next parameter on the same
menu level (symbolized by an arrow pointing
downwards).
PAPER
USER1 STOP USER2
/EJECT
SETUP
PAPER
The STOP/EJECT key is used to select the
next menu level (e.g. MENU USER > Default Set User 1), to open a parameter item
for changing and to confirm changed parameter items.
For further details refer to the section Menu
handling, page 47.
*
USER1 STOP USER2
/EJECT
SETUP
27
User guide
5
Print media
Print media
Inserting a document
Before inserting a document make sure that the printer is switched on
and the the message ONLINE NO PAPER is displayed in the LCD
(see Switching on the printer, page 10).
Insert the document in such a way that the
right paper edge is positioned inside the area
between the left side of the symbol and the
right edge of the document support, so that
the document alignment can grasp it securely.
This is especially important for documents
that are narrower than a A4 sheet.
Then push the document towards the stop
into the document chute.
When the document is drawn in, the message
ONLINE PAPER appears in the LCD.
When printing is completed, the document is
transported out of the printer and released for
removal. The message ONLINE NO PAPER appears on the LCD again.
Place right edge of
document inside
this area
29
Print media
Inserting a passbook
User guide
Before processing a new vertical-fold or horizontal-fold passbook, you
should eliminate the stiffness of the fold by proceeding as follows.
Open the passbook on the page that you want
to print. Bend the fold backwards extremely
hard.
Stroke along the fold of the passbook with
both thumbs and index fingers and slightly
bend the passbook outwards. To print a new
passbook, repeat this procedure several times.
STOP
30
If the passbook has a magnetic
stripe, take care not to crease or
damage it in any way.
User guide
Print media
The bulge of the opened passbook should be
as flat as possible to ensure trouble-free transportation into the paper.
Place the passbook on the right-hand side of
the document support with the page to be
printed facing up. The passbook must be entered into the opening of the chute. Once in
the chute the printer mechanism will take the
book. At this point you may release the book,
as the printer will align it against it's right stop
position and load it into the printer.
If the automatic document alignment cannot properly grasp stiff
or bent passbooks, you should
place the passbook manually at
the edge of the right side of the
document support and insert it.
ONLINE
PAPER
PAPER
USER1 STOP USER2
/EJECT
SETUP
When the passbook is inserted, the message
ONLINE PAPER is displayed on the LCD.
STOP
Do not use passbooks that are
outside of the specifications
listed in the section Paper specifications, page 85. The passbooks
and the print head may be
damaged.
31
Print media
User guide
After the passbook is printed, it should be automatically ejected from the printer and released for removal. If the passbook has not
successfully ejected from the printer, press the
STOP key to to take the printer to STOP
(Offline) mode: press the STOP key again to
eject the passbook.
ONLINE
NO PAPER
The message ONLINE NO PAPER appears on the LCD again.
PAPER
SETUP
USER1 STOP USER2
/EJECT
Removing media
Paper can be ejected from STOP/Offline mode by pressing the
STOP/EJECT key.
If the printer is Online, you must first first press the STOP/EJECT
key to take the printer to STOP/Off line mode. Then press STOP/
EJECT key again. The LCD displays the message:
REMOVE
PAPER
You can now remove the media from the
paper tray.
PAPER
SETUP
USER1 STOP USER2
/EJECT
If a paper jam occurs please refer to the section Clearing paper
jams, page 74.
32
User guide
6
Changing the ribbon cassette
Changing the ribbon cassette
Make sure that the printer is switched off before replacing the ribbon
cassette.
STOP
The print head may be hot if the printer has been printing for a
long time. Wait until it cools to a temperature safe for handling.
Removing the ribbon cassette
Open the top cover by grasping it at the right
and left-hand sides and swing upward until it
clicks into position.
Press the green release lever in the printing
mechanism. This will swing the printing
mechanism backwards.
33
Changing the ribbon cassette
User guide
Remove the colored ribbon guide from the
print head by pulling it downwards.
Raise the front end of the ribbon cassette on
both sides. Take the ribbon cassette out of the
printer.
Ensure proper disposal of used
ribbon cassettes in accordance
with the applicable national laws
and regulations.
34
User guide
Inserting the ribbon
cassette
Changing the ribbon cassette
Take the new ribbon cassette from the packaging and remove the transportation lock which fixes the ribbon guide to the cassette.
First insert the new ribbon cassette by hooking it into the rear slots of its mountings.
Push the front of the cassette into its mounting so that it clicks into position.
Please do not press the center of
the ribbon cassette as this will
deform the ribbon cassette and
will cause operation problems.
35
Changing the ribbon cassette
User guide
Pull the ribbon guide under the print head.
Tighten the ribbon by turning the tension gear
in the direction of the arrow (see image below).
Press the ribbon guide onto the print head
from underneath until you hear it click into
place.
Check if the ribbon is transported correctly by
turning the tension gear in the direction of the
arrow.
36
User guide
Changing the ribbon cassette
Close the main frame by pressing the colored
section in the middle of the frame as shown
and ensure both left and right hand sides of
the frames are fully latched.
Close the cover. The printer is now ready to
operate and to be switched on again.
We recommend to check the
printer's operation after replacing
the ribbon cassette by performing a printout of the parameter
settings (see section Printing out
the status page, page 53).
37
User guide
7
Replacing the print head
Replacing the print head
As the print head has a very long life, under normal circumstances it
rarely needs replacing.
STOP
Always take care not to print over the edge or on a fold or perforation,
as this can damage the needles of the print head. Damage of the
needles will lead to a bad print image.
Should the print head be defective, you can replace it. Proceed as described below.
Be sure to switch the printer off before you replace the print head.
Removing the print head
Open the top cover by grasping it at the right
and left-hand side and swing it upward until it
clicks into position.
39
Replacing the print head
User guide
Press the green release lever for the printing
mechanism. This swings the printing mechanism backwards.
STOP
If the printer has been printing
for a long time, the print head
can be hot. Wait until it has
cooled to a temperature suitable
for handling.
Move the print head to center of the carriage
to allow enough room to remove the ribbon
guide from the print head.
Remove the colored ribbon guide from the
print head by pulling it downwards.
40
User guide
Replacing the print head
Remove the two outside located screws A
from the print head.
Disconnect the two flexible cables B from the
print head.
B
A
Now remove the print head from its mounting
by easing it forward.
Ensure proper disposal of the
print head in accordance with the
applicable national laws and regulations.
41
Replacing the print head
User guide
Inserting new print head
Ease the new print head down into the
mounting.
Set the print head onto the center of area A.
A
Fasten the two screws A.
Connect the flexible cables B to each connector. Make sure to push them fully into the connectors; do not kink the cables.
B
A
42
User guide
Replacing the print head
Pull the ribbon guide under the print head.
Tighten the ribbon by turning the tension gear
in the direction of the arrow (see image below).
Press the ribbon guide onto the print head
from underneath until you hear it click into
place.
Ensure that the ribbon material is moving correctly by turning the tension gear in the direction of the arrow.
43
Replacing the print head
User guide
Close the main frame by pressing the colored
section in the middle of the frame as shown
and ensure both left and right hand sides of
the frames are fully latched.
Close the cover. The printer is now ready for
operation and can be switched on again.
We recommend to check the
printer's operation after replacing
the print head by performing a
printout of the parameter settings
(see section Printing out the
status page, page 53).
44
User guide
8
Menu
Menu
Programming using the
control panel
As well as being able to control your printer via your applications software you use, you can also program the printer directly. There are two
programming options you can use:
` Programming via the control panel.
` Programming via the interface using Escape sequences or control
codes.
Settings made by escape sequences have priority over settings made in
menu mode; therefore they will override these. Informations on Escape
sequences can be found in Appendix C, Emulations, page 107.
Programming via the interface gives you far greater freedom for designing your printed pages, however, it is also a more sophisticated method
and requires some experience with programming languages and printer
control systems.
All programming via the interface is lost after you turn off the printer,
whereas the programming using the control panel, is saved and stored
even after you turn off the printer.
45
Menu
User guide
Calling up the menu
You can access the menu in the following way:
Ensure the printer is powered off.
Power on the printer whilst holding the
USER1 key.
PAPER
SETUP
USER1 STOP USER2
/EJECT
The printer initialises and the LCD displays
the message:
PAPER
MENU
USER
SETUP
Menu configurations
(User 1/User 2)
USER1 STOP USER2
/EJECT
Every printer is shipped with factory default settings. Basic settings
such as emulation, character pitch, form length etc., which many applications make use of, are set. At the end of this chapter you will find a
menu printout (status page) (Status page (example), page 56) which
shows the printer’s default settings.
Your printer allows you to set and use two independent menu configurations (User 1 and User 2). If one of your applications for example
requires an IBM printer while another program demands an EPSON
printer, you can set an IBM emulation configuration with the desired
settings, and set the second configuration as an EPSON emulation.
46
User guide
Menu
Menu handling
Key functions
You can navigate in the current menu using the three keys of the control panel.
USER 1 key
In menu mode the USER 1 key has the following functions:
MENU
USER
Press the USER 1 key to return to the previous parameter group or parameter on the
same menu level.
PAPER
USER1 STOP USER2
/EJECT
SETUP
The USER 1 key is also used for changing parameter settings (see also STOP/EJECT key,
page 48).
If this key is pressed when the first parameter
group or parameter of the respective menu
level is active, the following message appears
on the LCD display:
Return to
Prev. Layer
USER1 STOP USER2
/EJECT
SETUP
By pressing the STOP/EJECT key you will
return to the previous menu layer (see also
STOP/EJECT key, page 48).
In menu mode the USER 2 key has the following functions:
USER 2 key
MENU
USER
Pressing the USER 1 key again will open the
last parameter group or parameter of the same
menu level.
PAPER
PAPER
SETUP
USER1 STOP USER2
/EJECT
Press the USER 2 key to select the next
parameter group or parameter on the same
menu level.
The USER 2 key is also used to change
parameter settings (see also STOP/EJECT key,
page 48).
If this key is pressed when the last parameter
group or parameter of the respective menu
level is active, the following message appears
on the LCD display:
47
Menu
User guide
Return to
Prev. Layer
SETUP
USER1 STOP USER2
/EJECT
Default Set
User1
PAPER
PAPER
*
USER1 STOP USER2
/EJECT
PAPER
SETUP
48
If pressed in a main menu level the next menu
level is selected (e.g. MENU USER >
Default Set User 1).
USER1 STOP USER2
/EJECT
SETUP
SETUP
Default Set
User2 Accepted
By pressing the STOP/EJECT key you will
return to the previous menu layer (see also
STOP/EJECT key, page 48).
In menu mode the STOP/EJECT key has the following functions:
STOP/EJECT key
MENU
USER
Pressing the USER 2 key again will open the
first parameter group or parameter of the
same menu level.
PAPER
USER1 STOP USER2
/EJECT
If pressed when a changeable parameter item
is on the display, an asterisk appears on the
display; you can now change this item now by
pressing the USER 1 or the USER 2 key.
If pressed after you have changed a parameter
item the new value is confirmed. The LCD
displays the message Accepted after the parameter item is changed.
User guide
Menu
Setting parameters
(principle)
Before you begin setting the parameters, you should check which parameters your system requires. Furthermore it is recommended to print
out the status page which contains the actual valid parameter values
(see Printing out the status page, page 53).
The initial values, which are activated after switching on or after error
correction, are determined using the adjustable printer parameters. In
many cases these parameters are overwritten by means of a system application.
Changed parameter settings are stored when the settings menu is exited
and retain their values when the printer is switched off.
Make sure that the printer is in menu mode (see section Calling up the
menu, page 46).
PAPER
SETUP
USER1 STOP USER2
/EJECT
PAPER
SETUP
Press the USER 2 key to select a next parameter or press the USER 1
key to select a previous parameter.
USER1 STOP USER2
/EJECT
PAPER
SETUP
Press the STOP/EJECT key to enter to the Parameter select mode.
The LCD displays the respective parameter and MENU.
USER1 STOP USER2
/EJECT
PAPER
SETUP
Press the USER 2 key to select next main menu or press the USER 1
key to select a previous main menu.
Press the STOP/EJECT key to enter the MENU setting mode.
USER1 STOP USER2
/EJECT
49
Menu
User guide
Press the USER 2 key to select a next parameter value or press the
USER 1 key to select a previous parameter value.
PAPER
SETUP
USER1 STOP USER2
/EJECT
Press STOP/EJECT key to save a parameter value. In the second line
of the LCD display the message Accepted appears. Press STOP/
EJECT key again to confirm the setting.
PAPER
SETUP
USER1 STOP USER2
/EJECT
Terminating menu mode
Repeatedly press the USER 2 key or the USER 1 key until the LCD
displays the message:
PAPER
USER1 STOP USER2
/EJECT
SETUP
Return to
Prev. Layer
USER1 STOP USER2
/EJECT
SETUP
Repeatedly press the USER 2 key or the USER 1 key until the LCD
displays the message:
PAPER
SETUP
MENU
Exit
USER1 STOP USER2
/EJECT
PAPER
SETUP
50
Press the STOP/EJECT key.
PAPER
USER1 STOP USER2
/EJECT
Press the STOP/EJECT key. Menu mode is
terminated and the printer initializes.
User guide
Menu
This section describes how to make settings in the menu, using the selection of the national language as an example.
Selecting the LC display
language
This example shows how to change from the English language to the
German language. The same procedure applies to the other languages
(French, Italian, Spanish and Turkish).
Make sure that the printer is in menu mode (see section Calling up the
menu, page 46).
PAPER
MENU
USER
SETUP
Default Set
User1
Press the USER 2 key several times, until in
the LCD display appears:
USER1 STOP USER2
/EJECT
SETUP
PAPER
SETUP
*
Press the STOP/EJECT key. An asterisk appears in the display.
USER1 STOP USER2
/EJECT
PAPER
SETUP
Language
German
USER1 STOP USER2
/EJECT
PAPER
Language
English
Language
English
Press the STOP/EJECT key.
Press the USER 2 key.
USER1 STOP USER2
/EJECT
PAPER
Press the STOP/EJECT key.
In the LCD display appears:
SETUP
USER1 STOP USER2
/EJECT
51
Menu
User guide
Sprache
Deutsch akzept.
PAPER
USER1 STOP USER2
/EJECT
SETUP
Zuruck zur
vorh. Ebene
PAPER
SETUP
Zuruck zur
vorh. Ebene
PAPER
To navigate to the previous menu level, press
the USER 1 key repeatedly until the message
Zurück zur vorh. Ebene (Return to Prev.
Layer) appears in the LCD display.
Press the STOP/EJECT key.
Press the USER 1 key.
USER1 STOP USER2
/EJECT
PAPER
SETUP
52
To change other parameter items in this menu
level, use the USER 1 or USER 2 keys to navigate to the respective items.
USER1 STOP USER2
/EJECT
PAPER
SETUP
MENU
Beenden
The printer switch to german language immediately.
The LCD displays:
SETUP
MENU
BENUTZER
USER1 STOP USER2
/EJECT
Press the STOP/EJECT key to confirm the
selection.
USER1 STOP USER2
/EJECT
Press the STOP/EJECT key. Menu mode is
terminated and the printer initializes.
User guide
Menu
Printing out the
status page
The printer has a function that allows you to printout the current parameter settings.
There are two ways to print out the parameter settings.
` Power on + USER 2 key
` Selection of “Test Print Status Page” in menu mode
Power on + USER 2 key
Power the printer off.
Press and hold the USER 2 key while switching on the printer.
PAPER
SETUP
USER1 STOP USER2
/EJECT
Print StatusPage
Load Paper
PAPER
The LCD displays Print StatusPage Load
Paper. Release the USER 2 key.
USER1 STOP USER2
/EJECT
SETUP
Print StatusPage
Printing...
PAPER
SETUP
Print StatusPage
Stop
USER1 STOP USER2
/EJECT
PAPER
SETUP
USER1 STOP USER2
/EJECT
Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the
the status page is printed.
The paper will eject once printing is complete.
While printing, you can use the STOP/
EJECT key to cancel the printing. The LCD
will display Print StatusPage Stop. Paper will
be ejected and a reset will be performed.
53
Menu
User guide
Print StatusPage
Completed
PAPER
SETUP
USER1 STOP USER2
/EJECT
When the test printout is aborted or completed, LCD will display Print StatusPage Completed.
The Print setting mode will end automatically
and a Power ON reset will be performed.
Print out status page in
menu mode
Power the printer off.
Press and hold the USER 1 key while switching on the printer.
PAPER
SETUP
USER1 STOP USER2
/EJECT
PAPER
MENU
USER
SETUP
MENU
Print StatusPage
Print StatusPage
Load Paper
Press the STOP/EJECT key.
USER1 STOP USER2
/EJECT
PAPER
SETUP
54
USER1 STOP USER2
/EJECT
PAPER
SETUP
Press the USER 1 key twice. The following
message appears in the LCD display:
USER1 STOP USER2
/EJECT
Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the
status page is printed.
User guide
Menu
Print StatusPage
Printing...
SETUP
Print StatusPage
Completed
The paper will be ejected once printing is complete.
PAPER
USER1 STOP USER2
/EJECT
When the test printout is aborted or completed, LCD will display Print StatusPage Completed.
PAPER
SETUP
USER1 STOP USER2
/EJECT
Press the STOP/EJECT key to return to
menu mode.
If you want to terminate Setup Mode after the printout of the status
page, hold the STOP/EJECT key pressed for three seconds after
Print StatusPage Completed is displayed. Setup mode will be ended
and a reset will be performed.
55
Menu
Status page (example)
56
User guide
User guide
Menu
Menu parameters
The following section introduces and explains all the possible menu
settings. The default setting is marked by an asterisk (*)
Parameter group
Parameter
Possible settings
Description
MENU
COMMON
Default Set
Off
All
Menu 1
Menu 2
Copy Menu
Menu1 to Menu2 *
Menu2 to Menu1
Copies the settings of Menu 1 to Menu 2 and
vice versa.
Change Menu
Menu1
Menu2
*
Defines if the parameter settings of Menu 1 or
of Menu 2 are changed.
Language
English
German
French
Spanish
Italian
Turkish
*
Selects the display language.
Share User
Auto
Manual1)
*
Selects the method to share this printer with
multiple users.
Auto: Printer handles print jobs for User 1 and
User 2 automatically.
Manual: After receiving a print job for User 1 or
User 2 the respective USER 1 or USER 2 key
must be pressed to start the printout.
Time to Idle
1 sec
10 sec
30 sec
60 sec
*
Selects the time in seconds to return to idle
state after completion of all jobs and ejecting
paper in order to change to another user in
case of Auto mode.
*
Sets all parameters to the default settings.
Menu 1 sets all parameters of Menu 1 to the
default settings.
Menu 2 sets all parameters of Menu 2 to the
default settings.
NOTE: This parameter is only displayed if
under Share User the setting Auto has been
selected.
MENU
CHARACTER
Character Pitch
10 CPI
12 CPI
15 CPI
17 CPI
20 CPI
24 CPI
Proportional
*
Sets the characters per inch (character pitch).
The higher the parameter the smaller the character spacing.
If Proportional is selected, only the actually
required space for the character width is used.
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface
57
Menu
Parameter group
MENU
PAPER FORMAT
User guide
Parameter
Possible settings
Font
Draft
Draft Banking
Courier
Roman
Sans Serif
Gothic
OCR-A
OCR-B
*
This parameter selects the character style.
The fonts available depend on the installed
character generator. For more information on
character generators, refer to Loading firmware, page 15
Code Page
437*, 850, 860, 863,
865, 851, 852, 853,
855, 857, 866, 869,
USSR Gost, 864,
437G, 920 (8859-9),
858, 923 (8859-15),
ISO 8859-2 East
Europe, ISO 8859-5
Cyrillic, ISO 8859-7
Greece, ISO 8859-8
Hebrew, 1250 Windows Latin2, 1251
Windows Cyrillic,
1252 Windows
Latin1, 1253 Windows Greek, 1254
Windows Latin5,
1255 Windows
Hebrew, 1256 Windows Arabic, 1257
Windows Baltic Rim
Selects the character set. Character sets can
be used according to the selected emulation.
The character sets are not necessarily available for all fonts; see also Available code
pages and fonts, page 104.
Line space
1/5
1/6
1/8
Sets the line density in lines per inch.
1/6 = 6 lines per inch
Form length1)
I
I
90 Lines
A4
58
*
6 Lines
68 Lines
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface
Description
*
Sets the form length either via line formats or
the standard format A4.
Please note that the adjustment in lines
depends on the selected line space (see
above). For example 6 LPI at a selected line
number of 90 lines results in a formlength of 15
inches (90 lines/[6lines/inch] = 15 inches).
User guide
Parameter group
Menu
Parameter
Possible settings
Description
Top of form pos.
0/60
Sets the position of the first printing line. The
factory setting for the first printing position is
10/60" (4,23 mm). This is equivalent to the
second line from the top.
I
10/60
I
*
60/60
Bottom edge1)
0/60
30/60
*
Sets the distance between last printing line
and bottom edge.
Line width
80 @ 10 cpi1)
90 @ 10 cpi
94 @ 10 cpi
*
Sets the line length; unit is number of characters at a character density of 10 cpi.
If 80 is chosen in Olivetti emulation, 90 is used
for the line length instead of 80.
Left edge
10/90“
*
Sets the left margin; unit is n/90 inch.
I
90/90“
MENU
CONTROL
Reference edge
Left
Right
*
Sets the horizontal leading edge.
Left: the left edge of the character matrix is
aligned to the the left edge of the document.
Right: the right edge of the character matrix is
aligned to the right edge of the document.
Continuous Print
Off
On
*
Selects the handling of paper when the vertical
position exceeds the form length.
Media
Cut Sheet
H. Binding
V. Binding
*
Specifies the media type.
Select H. Binding if you want to print passbooks with horizontal binding, V. Binding for
passbooks with vertical binding.
Cut Sheet: 400 cps max
H. Binding: 300 cps max
V. Binding: 300 cps max
Impact
1, 2, 3, 4, 5, 6*, 7, 8
Selects the impact strength of the print head
for printing on cut sheets. This ensures that
single or copy paper produces optimum
results.
6: for single-ply paper.
7: for 2- or 3-ply paper
8: for 4-ply paper and above
Speed
Auto
Normal
High
*
Auto: depends on the settings of MEDIA
Normal: 300 cps
High: 400 cps
Low noise
Off
On
*
Switches the low noise function on and off.
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface
59
Menu
Parameter group
User guide
Parameter
Possible settings
Description
Paper ejection
drop
hold
*
Selects the paper position after paper ejection.
Message display
Off
On
*
Selects displaying messages on or off in
Olivetti, EPSON and IBM 4722 emulation.
NOTE: These messages will not be displayed
if IBM Proprinter XL is selected as Emulation
Type.
MENU
DATA
MENU
INTERFACES
Menu, interfaces
MSR-H Standard2)
IBM
* (Olivetti)
DIN/ISO * (Epson)
ANSI
Selects the MSR-H (magnetic stripe reader)
standards.
MSR-H Duplicate2)
Off
On
*
Selects if the MSR block will be duplicated or
not.
CR Code
CR=CR
CR=CR+LF
*
Defines the action prompted by a carriage
return.
CR=CR: carriage return only
CR=CR+LF: carriage return and a line feed.
LF Code
LF=LF
LF=CR+LF
*
Defines the action prompted by a line feed.
LF=LF: line feed only
LF=CR+LF: carriage return and line feed.
Zero
Normal
Slashed
*
Selects if normal zero (0) or the slashed zero
(Ø) is printed.
Type
RS232_1
Parallel
USB
RS232_23)
Selects the interface. Printer can be configured
either for serial, parallel or USB connection.
Two interfaces can be used at the same time,
one assigned to User 1 and one to User 2.
If RS232_1 is selected
Baud rate
Data bits
7
8
Stop bits
1
2
Parity
Even
Odd
None
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface
60
4800
9600
19200
38400
*
Selects the data transmission rate (baud rate)
(baud = bit per second).
Selects the number of data bits per data byte.
*
*
*
Selects if one or two stop bits are used per
data byte.
The parity test for received data bytes can be
selected. None causes transmission in both
directions without parity bit. If Even or Odd is
selected, the bytes are checked to ensure they
have even or odd parity.
User guide
Parameter group
Menu
Parameter
Possible settings
Description
Protocol
Ready/Busy
Xon/Xoff
*
Selects the type of protocol, i.e. a certain set of
rules and procedures for ensuring error-free
data exchanges between computer and
printer. Details of the available protocols can
be found in the section Serial attachment
characteristics, page 131.
CTS
Valid
Invalid
*
Sets the signal CTS (Clear To Send) on or off.
On
Off
*
Sets the bidirectional data transfer
(IEEE1284): if set to on ECP is supported, if off
Nibble mode only is supported.
If Parallel is selected
Parallel Bidir
If RS232_2 is selected3)
Baud rate 2
Data bits 2
MENU
EMULATION
4800
9600
19200
38400
7
8
Stop bits 2
1
2
Parity 2
Even
Odd
None
Selects the data transmission rate (baud rate)
(baud = bit per second).
*
Selects the number of data bits per data byte.
*
*
*
Selects if one or two stop bits are used per
data byte.
The parity test for received data bytes can be
selected. None causes transmission in both
directions without parity bit. If Even or Odd is
selected, the bytes are checked to ensure they
have even or odd parity.
Protocol 2
Ready/Busy
Xon/Xoff
*
Selects the type of protocol, i.e. a certain set of
rules and procedures for ensuring error-free
data exchanges between computer and
printer. Details of the available protocols can
be found in the section Supported protocols,
page 131.
CTS 2
Valid
Invalid
*
Sets the signal CTS (Clear To Send) on or off.
Emulation type
Epson
* (User 1)
IBM Proprinter XL
Olivetti * (User 2)
IBM 4722
Selects the emulation for the printer. For further details refer to chapter Emulations,
page 107
T5023 Compatible
No
Yes
Selects if the printer is compatible to the T5023
printer or not.
*
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface
61
Menu
User guide
Parameter group
Parameter
Possible settings
MENU
Epson
Emulation type
US-ASCII
France
Germany
Great Britain
Denmark 1
Sweden
Italy
Spain 1
Japan
Norway
Denmark 2
Spain 2
Latin America
Character Table
Italic
Graphic1
Graphic2
MENU
IBM
Description
*
*
Selects the national character set in Epson
emulation. The character sets are not necessarily available for all fonts; see also section
Available code pages and fonts, page 104.
Only available for Epson emulation. Either the
Epson character set Italics or the IBM graphics
character set 1 or 2 can be activated in the
code range from hex. A0 to hex. FE.
Character set
Set1
Set2
*
Selects the character set with standard characters or extended characters in IBM emulation.
AGM mode
Off
On
*
Activates or deactivates the AGM (Alternative
Graphics Mode) mode in IBM emulation.
Sub Emulation
PR2
PR50
PR2845
*
Selects the Olivetti sub emulation.
Vertical resol.
1/240
1/216
*
Selects the vertical resolution (line spacing)
MENU
Print StatusPage
—
—
Prints out a list of alle current parameter
settings.
MENU
Exit
—
—
Terminates the menu mode.
MENU
Olivetti
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface
62
User guide
Menu
Test function
With the interface mode (Hex-Dump/H-Dump) you can diagnose data
transmission from the computer to the printer. In this special mode, the
data from the computer is printed out in two columns. The text in the
left column is printed in hexadecimal format and in the right column in
ASCII format. This can be used to diagnose print problems.
Hex Dump
Some applications require status response from the printer. In
such case Hex Dump is ineffective for diagnosing problems. In
these cases contact your customer support or dealer for assistance.
Activating Hex Dump
Switch off the printer.
Keep the STOP/EJECT key pressed and
power the printer on by pressing the ON/
OFF key. Keep the STOP/EJECT key
pressed until Hex Dump NO PAPER appears on the LCD display.
PAPER
SETUP
USER1 STOP USER2
/EJECT
Hex Dump
NO PAPER
PAPER
Send the test file from your PC to the printer.
SETUP
Hex Dump
Printing...
Insert a sheet of paper. The sheet is drawn in.
USER1 STOP USER2
/EJECT
PAPER
SETUP
USER1 STOP USER2
/EJECT
The message Hex Dump Printing... is displayed and data is printed. USER 1 and
USER „ keys are invalid during printing.
After printing is complete, press the STOP/
EJECT key to print all remaining data in the
line buffer.
You can use the STOP/EJECT key to interrupt the test printout.
63
Menu
Hex Dump
Load Paper
User guide
SETUP
Exiting the test mode
Test printout Hex Dump
(Example)
USER1 STOP USER2
/EJECT
You can only exit the test mode by switching off the printer.
Address
0000
0010
0020
0030
0040
0050
64
If the printer receives data when there is no
paper in the printer, the message will be
changed to Hex Dump Load Paper.
PAPER
Hex data
00
10
20
30
40
50
01
11
21
31
41
51
02
12
22
32
42
52
03
13
23
33
43
53
04
14
24
34
44
54
05....
0C
15....
1C
25....
2C
35....
3C
45....
4C
55....5C
ASCII
data
0D
1D
2D
3D
4D
5D
0E
1E
2E
3E
4E
5E
0F ................
1F ................
2F
!"#$%&'()*+,./
3F 0123456789:;<=>?
4F @ABCDEFGHIJKLMNO
5F PQRSTUVWXYZ[\]^_
User guide
9
Troubleshooting
Troubleshooting
Many of the faults and problems which may occur while using the
printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating
error and a major malfunction.
This chapter provides information on the rectification of faults without
the assistance of specially trained personnel. Follow the advice and tips
in this chapter if your printer is not working correctly.
STOP
Repairs should only be performed by authorised service
personnel.
65
Troubleshooting
User guide
General print problems
Problem
Corrective action
The display remains dark
Switch off the printer and proceed as follows:
The printer is switched on, but noth- 1. Check that the power plug is correctly connected to the socket
ing happens (nothing is displayed,
on the printer.
no noise).
2. Check that the power plug is seated properly in the wall socket.
3. Switch on the printer again. If the printer is now connected cor-
rectly, the printer initializes and text is shown on the display.
If these steps do not eliminate the fault:
` Replace the power cord and repeat step 3.
` Check that power flows at the socket e.g. using a desk lamp, if
necessary use a different socket and repeat step 3.
` Contact your dealer if the printer cannot be powered up.
STOP
The display is lit, but the printer
does not print
Do not attempt to dismantle the printer. You might suffer an electric shock.
1. Check that the printer is Online. If the displays shows Stop,
then press the STOP/EJECT key. Try to print again.
2. Check the connection from the printer to the computer (inter-
face cable):
` Check that the interface cable is properly connected to the computer and to the printer.
` Check that it is the correct interface cable for your printer. Information on the interface is located in the section Connecting the
printer, page 8, and in chapter Interfaces, page 127.
` Check that the printer is properly adapted to the computer (configured). Refer to section Control panel, page 17. Check the parameter set in the menu under INTERFACES, page 60, and if
necessary correct it.
3. Check whether the printer is working properly. To do this, print
out a copy of the menu; see Printing out the status page,
page 53.
4. Check that the top cover is closed.
5. Check that paper is inserted and loaded. Refer to the chapter
Print media, page 29.
66
User guide
Troubleshooting
Problem
Corrective action
Problems with paper feed
Paper will not load or feed
1. Check that the correct media type is selected in the menu, if
necessary select the correct media type. See section Media,
page 59.
2. Check if the right edge of the document is positioned inside the
area between the left side of the symbol and the right edge of
the document support. See section Inserting a document,
page 29.
3. Make sure that the paper meets the paper specifications. See
section Paper specifications, page 85.
67
Troubleshooting
User guide
Problems with the print quality
Problem
Corrective action
Print is faulty
The inserted document is too thick. Use a document with the correct thickness. Refer to the section Paper specifications, page 85
and the chapter Print media, page 29.
Print is too pale
The ribbon exhausted or the ribbon cassette is not correctly fitted.
Refer to the chapter Changing the ribbon cassette, page 33.
Smudged print
The ribbon is damaged (e.g. frayed). Change the ribbon as
described in the chapter Changing the ribbon cassette, page 33.
Dots within characters are
missing
1. Check whether the ribbon is damaged. To do so check the rib-
bon cassettes functionality by turning the green tension gear in
direction of the arrow on the cassette; check if the ribbon itself
is torn or has holes etc. If necessary replace the ribbon cassette; see the chapter Changing the ribbon cassette, page 33.
2. Check whether the print head is damaged. To do so print out a
status page (see Printing out the status page, page 53) and
check if under the lines representing the software versions all
24 lines are present. Every line represents one of the 24 needles of the print head. If not so, replace the print head; see the
chapter Replacing the print head, page 39.
We recommend to use genuine ribbon cassettes only.
In case of a damaged print head, please contact your
dealer.
Prints undefined characters
1. Check that the interface plug is correctly connected to the com-
puter and to the printer.
2. Check that the proper emulation and the correct character set
is selected in the menu; see section Emulation type, page 61,
Epson, page 62, IBM, page 62 and Olivetti, page 62.
3. Check the length of the interface cable; see the chapter
Interfaces, page 127.
68
User guide
Error messages and
warnings
Troubleshooting
Malfunctions are differentiated as warnings and errors. For a warning a
message only appears on the LCD briefly.
As soon as the control logic of the printer detects an error, it aborts the
printout and the Ready and the Paper indicators on the control panel
starts to blink. An error message is issued on the LCD. The cause of
this malfunction and the possible troubleshooting actions are listed in
the following table.
Press the STOP/EJECT key or close the cover after eliminating the
problem. The message STOP NO PAPER appears on the LCD.
When you press the STOP/EJECT key again, the printer is switched to
Online. The Ready indicator lights up and the message ONLINE NO
PAPER appear on the LCD. The printer is ready to accept data from
the system.
If our suggestions on the next pages are not sufficient to eliminate the problem, you should call the Customer Service.
When reporting a problem to Customer Service you must specify
the Serial number and the model type of the printer. Hold a status page with the current parameter settings in readiness.
You can read this on the type plate on the rear of the printer. The serial
number is also printed out with the status page (top right).
All the functions of the printer are controlled by the system via the interface. You can check the printer functions by printing the current listings of setups.
69
Troubleshooting
Unrecoverable errors
User guide
The following errors are unrecoverable by the user. If displayed in the
LCD display, power the printer off and on again.
` CAM Error
` Carrier Error
` RAM Error
` ROM Error
` EPROM Error
` CG Error
` MSR-H Error
` Key Scan Error
If the error message appears again after you have repeatedly
powered the printer off and on, contact your dealer or customer
service.
70
User guide
Troubleshooting
Recoverable errors
Message
Condition
Corrective action
Print Head Hot
Error
The print head is too hot.
` Power the printer off, open the cover
and wait a few minutes. Then power
the printer on again.
Ribbon Cassette
Error
` Check if the ribbon cassette is inEither the ribbon cassette is not
stalled correctly (see section
installed correctly, the ribbon is not
Changing the ribbon cassette,
functioning correctly or you are using a
page 33).
ribbon cassette of a different manufacturer.
` Check the function of the ribbon
cassette. To do this, turn the green
tension gear of the ribbon cassette
in the direction of the arrow. Check
if the ribbon itself will be moved.
` Ensure that the green gear on the
ribbon is correctly engaging with the
white gear mechanism on the printer. Reseat the ribbon is necessary
` Only use original ribbon cassettes of
the manufacturer.
Paper Length
Error
Epson/IBM emulation: When printout is going across the bottom edge of
a paper.
Olivetti emulation: when printout will
exceed the selected page length. (In
case of Epson/IBM emulation paper
will be ejected, if printout exceeds the
page length.)
` When Reset Error Command or
General Reset Command (PR2) is
received, if there is no paper in the
printer, the error message is canceled, and it is in an online state.
` If STOP Key is pressed, if there is
no paper in the printer, it is in an
offline (STOP) state, and the error
message is canceled.
` May be resolved by switching parameter "Continuous print" to "on" in
the menu. See chapter 8, parameter
“Continuous Print” on page 59.
71
Troubleshooting
User guide
Message
Condition
Corrective action
Framing Error
(Serial I/F)
The Stop bit is not detected by the
serial interface.
“?” is printed instead of the received
data until the error is canceled.
` If STOP/EJECT key is pressed, the
error message is canceled and the
printer is in offline (STOP) state.
The setting of Parity of the Host PC
differs from the Parity setting of the
serial interface of the printer.
“?” is printed instead of the received
data until the error is canceled.
` If STOP/EJECT key is pressed, the
error message is canceled and the
printer is in offline (STOP) state.
The data sent by the serial interface
exceed the currently prepared Overrun
Buffer; the signal sent by the printer to
the Host PC will be ignored.
“?” is printed instead of the received
data until the error is canceled.
` If STOP/EJECT key is pressed, the
error message is canceled and the
printer is in offline (STOP) state.
Parity Error
(Serial I/F)
Overrun Error
(Serial I/F)
Cover Open
Error
` Make sure the Baud rate, data bits
and stop bits of the printer match the
PC communications port settings.
` Make the Parity settings of Host PC
and printer compatible.
` Check the protocol and/or the handshake of the serial connection.
` When Reset Error Command or
Olivetti emulation: the printer
General Reset Command (PR2) is
receives printing data, printing start, bit
received, if the cover is closed, the
image or vertical position change comerror message is canceled, and it is
mand while the cover is open.
in an online state.
` If STOP Key is pressed, if the cover
is closed, the printer is in an online
state, and the error message is canceled.
Cover Open
Error
72
Epson/IBM emulation: If the cover is
opened during the printing process,
the print-out will stop and the LCD displays Cover Open. After closing the
cover the message is deleted and the
printer will continue the print-out.
If paper is inserted in the printer without any print data and the cover is
opened, the paper is ejected, the LCD
displays the message Remove Paper.
` If the cover is closed, the printer is
shifted to online state.
` If the cover is opened during other
errors (e.g. Paper Jam Error, Paper
Length Error) occur, the LCD message will not be changed. However,
if the cover is closed in that error
state, those errors will be canceled.
User guide
Troubleshooting
Warnings
Message
Condition
Corrective action
Data in Buffer
USER 1 or USER 2 key is pressed in
online state and there is data in the
print buffer.
` When the above-mentioned condition occurs, LCD Message is displayed "Warning Data in buffer" for
3 second and it returns to the original state.Therefore, the function of
pressed key is not performed.
Remove Paper
The paper detection sensor detects a
paper after paper ejection was performed.
` When the ejected paper will be removed, the message disappears.
73
Troubleshooting
User guide
Clearing paper jams
If a document which was fed into the printer is not automatically ejected or ejected after pressing the STOP/EJECT key on the control panel
after its processing, a paper jam has occurred inside the printer and is
displayd in the LCD display. The paper jam must be cleared manually.
STOP
The print head may be hot if the printer has been printing for a
long time. Wait until it has cooled down so that you are not in
danger of being burnt.
Open the cover by grasping it at the right and
left-hand side and swing it upwards until it
clicks into position.
Press the green release lever for the printing
mechanism. This swings the printing mechanism backwards.
74
User guide
Troubleshooting
Press the two green release levers on both
sides of the panel and lift the panel up. Then
remove the jammed paper by pulling it in direction of the arrow out of the printer.
Close the main frame by pressing the colored
section in the middle of the frame as shown by
the white arrow and ensure both left and right
hand sides of the frames are fully latched.
Close the cover. The printer is now ready to
operate and to be switched on again.
We recommend to check the
printer's operation by performing
a printout of the parameter settings (see section Printing out the
status page, page 53).
75
User guide
10
Care and maintenance
Care and maintenance
The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner.
STOP
Cleaning the housing
Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable.
Do not oil or grease the printer, especially the sliderails and shafts.
Clean the printer housing with mild detergent (use a dishwashing liquid,
if necessary, or a plastic cleaning agent) and a soft lint-free cloth.
Take care not to pour any liquid into the ventilation slots of the
housing.
STOP
Cleaning the interior
Do not use abrasive cleaners. Never use solvents or alcohol.
Switch the printer off before you start cleaning the interior and remove
the mains plug for your own safety.
Proceed as follows to remove any paper dust that has accumulated in
the printer:
STOP
1.
Open the printer and remove the ribbon cassette (see the section
Removing the ribbon cassette, page 33).
2.
Push the print head completely aside so that the area below can
also be cleaned.
3.
Use a special vacuum cleaner, which is also used for cleaning optical equipment, or a soft brush to remove the paper dust.
Never use any chemical liquids to clean the platen or the rollers.
4.
Re-insert the ribbon cassette after completing the cleaning and
close the printer (see the section Inserting the ribbon cassette,
page 35).
5.
Connect the printer by inserting the power plug into the wall
socket.
77
Care and maintenance
User guide
Cleaning the MSR-H
magnetic stripe
If your printer has an MSR magnetic stripe reader, the MSR read/write
head can be cleaned with a special cleaning sheet as follows.
Press the USER 1 and USER 2 key and keep
the key pressed while switching on the printer.
PAPER
SETUP
USER1 STOP USER2
/EJECT
MSR-H Cleaning
Load Paper
PAPER
SETUP
The message MSR-H Cleaning Load paper
appears on the LCD display.
USER1 STOP USER2
/EJECT
Insert the special MSR-H cleaning sheet at the
right side of the printer.
The cleaning routine starts at once.
MSR-H Cleaning
Cleaning...
78
PAPER
USER1 STOP USER2
/EJECT
SETUP
The message MSR-H Cleaning Cleaning…
appears on the LCD.
User guide
MSR-H Cleaning
OK
MSR-H Cleaning
Error
Care and maintenance
After finishing the cleaning process the LCD
displays the Message MSR-H Cleaning OK.
PAPER
USER1 STOP USER2
/EJECT
SETUP
PAPER
SETUP
USER1 STOP USER2
/EJECT
You can repeat the cleaning routine by pressing the STOP/EJECT key.
If an error occurs during the cleaning process,
the LCD displays the message MSR-H
Cleaning Error after the cleaning action has
ended.
Switch the printer off and on again in order to
set the printer in the normal operating mode.
PAPER
SETUP
USER1 STOP USER2
/EJECT
The cleaning sheet can be used several times.
79
Care and maintenance
User guide
Transport of the printer
Preparations for transport
STOP
If you intend to transport the printer over a short distance only, ensure
that it has been switched off correctly.
Never remove the mains plug when you can still hear mechanical
noise.
Make sure that the printer is transported horizontally. Don’t tilt the
printer nor put it upside down. Keep the packaging for future transportation.
Shipping the printer
When shipping the printer, the printer and its accessories must be properly packed. If your carton or packing material is lost, contact your dealer or service representative.
Properly packing the printer requires all the original packing
materials.
80
1.
Turn off the power switches of the printer and the host computer.
Disconnect the power cord from the printer.
2.
Disconnect the interface cable.
3.
Remove the ribbon cassette (refer to section Removing the ribbon
cassette, page 33).
4.
Pack the printer and accessories in the shipping carton (refer to
section Unpacking the printer, page 5).
User guide
A
Specifications
Specifications
Printer
specifications
Printer system
Serial impact matrix printer
Printhead with 24 needles
Diameter 0.22 mm
Print speed
Draft (High Speed)
CPI
10
12
15
16.6
17.1
20
CPS
400
480
600
400
342
400
Draft (Normal)
CPI
10
12
15
16.6
17.1
20
CPS
300
360
400
200
228
266
Letter Quality
(High Speed)
CPI
10
12
15
16.6
17.1
20
CPS
133
160
200
200
228
266
Letter Quality
(Normal)
CPI
10
12
15
16.6
17.1
20
CPS
100
120
150
150
171
171
Tab speed
10 IPS (Inches Per Second) max.
Print width
194 characters/line at 10 cpi
112 characters/line at 12 cpi
141 characters/line at 15 cpi
81
Specifications
User guide
Character pitch
Fonts
Standard CG
10, 12, 15, 17.1, 20 and 24
(16.6 only for PR2)
Draft
LQ
Optional CGs
Draft
Draft Banking
Courier
Roman
Sans Serif
Script
OCR-A1)
OCR-B
Bold
Gothic
Prestige Elite
Orator
1) If OCR-A font is selected, the code page will automatically select DIN as code page.
82
Emulations
Epson ESC/P (T5023, HPR4915)
IBM 4722 (including Proprinter XL24E)
Olivetti PR2E, PR50, PR2845
Resolution
Horizontal 120 to 360 dpi
Vertical
180 dpi
Print attributes in all character
pitches
Emphasized
Super/Subscript
Italic
Double-strike
Double-width
Double-height
Underline
Overscore
Line spacing
5 / 6 / 8 lpi
Optional in microsteps
n/60 inches n = 0 to 127
n/180 inches n = 0 to 255
n/360 inches n = 0 to 255
Nominal voltage
120 V ± 10%,
230 V ± 10%
Line frequency
50/60 Hz ± 3%
Network form
For use in power distribution systems
with neutral and protective earth
conductors (TN)
User guide
Specifications
Rated current intake
Operation (maximum):
US: 1.30 A; EU: 0.59 A
Standby:
US: 0.11 A; EU: 0.072 A
Apparent power consumption
Operation (maximum):
US: 89.7 VA; EU: 93.6 VA
Standby:
US: 8.8 VA; EU: 11.4 VA
Noise
Sound output level
Sound pressure level
LWAd: 7.1 dB in operation
LpAm: 55 dB in operation
Paper feed
Friction feed
MTBF
(Mean Time Between Failures)
10,000 power on hours at 25% DC
(duty cycle)
Dimensions
Height:
Width:
Depth:
Weight
Standard = 9.10 kg, MSR-H = 9.95 kg
Service life
Print head
Ribbon
300 million dots/pin (normal copy mode)
10 million characters in DRAFT10 cpi
168 mm
378 mm
280 mm
Environmental stress test
Operation
Low temperature
14 h online at 5°C
2 h online at 5°C
Dry temperature
14 h online at 40°C/30% RH
2 h function test at 40°C/30% RH
High humidity (steady state)
46 h online at 30°C/85% RH
2 h function test at 30°C/85% RH
Storage and transport
Low temperature
16 storage at –20°C
Dry temperature
96 h storage at 60°C/30% RH
High humidity (steady state)
96 h storage at 40°C/93% RH
EN60068-2-1 +A2: 1994
(IEC 68-2-1 +A1/A2)
Group A
EN60068-2-2 +A2: 1994
(IEC 68-2-2 +A2)
Group B
EN60068-2-3: 1969
Group Ca
EN60068-2-1 +A2: 1994
Group A
EN60068-2-2 +A2: 1994
Group B
EN60068-2-3: 1969
Group Ca
83
Specifications
User guide
Approvals
84
DIN EN 60 950 / VDE 0805, TUV (EN
60950) / Certified CE Mark, UL 60950
3rd Edition / C-UL (CSA C22.2 No
60950-00) new reversion, IEC 60950-1,
EN 55022:1998 (Class B), EN 55024:
1998, FCC PT 15B : 2000 (Class B),
EN61000-3-2:2000, EN61000-3-3:1995
User guide
Paper
specifications
Specifications
Single and multi-copy sheet
Paper width
70 to 240 mm
Paper length
70 to 500 mm
Paper weight
Single sheet:
Multi sheet:
60 to 160 g/m2
80 to 260 g/m2
Paper thickness
Single sheet:
Multi sheet:
0.08 to 0.5 mm
0.08 to 0.5 mm
Number of copies
Original + four copies (Copy mode)
Passbook
Paper width
Open book
105 to 235 mm
(Horizontal stitch type)
105 to 235 mm
(Vertical stitch type)
Paper length
Open book
140 to 210 mm
(Horizontal stitch type)
125 to 210 mm
(Vertical stitch type)
Corner radius
0 to 10 mm
Cover thickness
0.2 to 0.5 mm
Passbook thickness
2.0 mm max. (one cover + inner page)
Thickness difference
1.4 mm max.
Paper weight
75 to 120 g/m2
Book condition
Recommend to be flattened carefully before
insertion.
Multi-copy sheets
Sets of forms may be used only if the top edge is
bound. The binding edge should be as soft as possible. A wavy binding edge may hamper the smooth
feeding of these sets. Multi-part forms have to be
inserted with the glued top facing down. Multi-part
forms should be tested for suitability.
85
Specifications
86
User guide
Paper quality
Light pulp paper of medium fine quality, paper bearing the quality mark SM Post and photocopy paper
are suitable for use.
Unsuitable are: satin-finish or coated papers, imitation art papers, and embossed papers.
Since paper as natural material reacts strongly to
environmental influences (e.g. humidity, temperature), the place of storage should be selected carefully. We recommend that this kind of paper should
be tested extensively before larger quantities are
acquired.
Should papers with a dark reverse side be used,
these should also be tested for their functionality.
Please pay attention to the use of infrared reflecting
colors, when acquiring these papers.
Passbooks
Passbooks shall be free of any metallic parts such
as staples or metal clips.
Adhesion of any form of stamps or seals is prohibited, as the reliability will be impaired.
Passbooks should not have any pages of a smaller
size than the cover pages.
Passbooks should have no tears, creases, folds or
loose stitched.
Level the pages before use at the time when you
open a folded passbook. Warp of pages will
degrade the reliability.
When you open a folded passbook, curve forms
where the pages are bound in the center of the
passbook. If the curved part is too large, such passbooks may be not used.
User guide
Interface
specifications
Specifications
Parallel interface
bidirectional
Type of data transmission
8-bit parallel interface (Centronics compatible)
IEEE-1284; Nibble and ECP mode
Transmission rate
Max. 30 KHz
Signal status
Low:
0.0 V to +0.4 V
High:
+2.4 V to +5.0 V
Connection cable
Material: AWG 28 at least
Length: up to 2.0 m
Twisted-pair cable with double-shield,
acc. IEEE Std 1284 – 1294
Voltage supply of external
devices on pin 18
U = +5 V ±10%
Interface connections
Printer side:
Amphenol 57-40360, 36-pin
(or compatible)
Cable side:
Amphenol 57-30360, 25-pin
(or compatible)
I = 0.5 Amax
Capacity of data buffer
32 KB max.
Serial interface
RS232C interface
Synchronization
Asynchronous
Transmission rate
4,800 bauds to 38,400 bauds
Signal status
OFF = Mark = log.1 = –3 V to –15 V
ON = Space = log. 0 = +3 V to +15 V
Connection cable
Length up to 15 m
Interface connections
ITT Cannon connector, series DB-9m S
Transmission protocol
XON/XOFF, READY/BUSY
Capacity of data buffer
32 KB max.
USB interface
USB 2.0 Full mode (12 MHz)
87
User guide
B
Character sets
Character sets
This chapter shows the character sets and contains a list of all available
character sets which can be selected via control panel or by escape sequences.
The following example shows you how to find the hexadecimal value
for a character from the symbol set tables.
hex
dec
0
1
2
3
0
1
2
NUL
3
4
SP
0
16
32
48
64
1
17
33
49
65
2
18
34
50
66
3
19
35
51
67
ASCII “B” = hex.42 = dec 66
The fonts available depend on the installed character generator.
For more information on character generators, refer to Loading
firmware, page 15
89
Character sets
OCR-A character set
90
User guide
User guide
Character sets
Epson character sets
Italic
Graphic1
91
Character sets
User guide
Graphic2
92
User guide
Character sets
IBM code pages
Code page 437
Code page 850
93
Character sets
Code page 860
Code page 863
94
User guide
User guide
Character sets
Code page 865
Code page 851
95
Character sets
Code page 852
Code page 853
96
User guide
User guide
Character sets
Code page 855
Code page 857
97
Character sets
Code page 866
Code page 869
98
User guide
User guide
Character sets
Code page USSR Gost
Code page 864
99
Character sets
Code page 437G
Code page 920
(equivalent to ISO 8859-9)
100
User guide
User guide
Character sets
Code page 858
Code page 923
(equivalent to ISO 8859-15)
101
Character sets
User guide
ISO code pages
ISO 8859-2
ISO 8859-5
102
User guide
Character sets
ISO 8859-7
ISO 8859-8
103
Character sets
User guide
Available code pages
and fonts
The following list includes all the character sets you can select from the
control panel or via ESC sequences and specifies the fonts in which
they are available.
The printer does not support all code pages in all the fonts. See the
Code page table and notes.
n The Roman typeface is selected on these code pages.
o The OCR-B typeface are available on ASCII character set and a part
of character of code page 437, 850, 860, 863, 865 and 858. OCR-B
font is able to be printed by Euro Symbol character.
p OCR-A character set is prior to any code page or nationality.
Draft
Draft
Banking
Roman
Sans
Serif
Courier
Bold
Prestige
Script
Orator
OratorS
Gothic
OCR-A
OCR-B
CP 437
9
9
9
9
9
9
9
9
9
9
9
p
o
CP 850
9
9
9
9
9
9
9
9
9
9
9
p
o
CP 860
9
9
9
9
9
9
9
9
9
9
9
p
o
CP 863
9
9
9
9
9
9
9
9
9
9
9
p
o
CP 865
9
9
9
9
9
9
9
9
9
9
9
p
o
CP 851
9
9
9
9
9
9
n
n
n
n
n
p
n
CP 852
9
9
9
9
9
9
9
9
9
9
9
p
n
CP 853
9
9
9
9
9
9
9
9
9
9
9
p
n
CP 855
9
9
9
9
9
9
n
n
n
n
n
p
n
CP 857
9
9
9
9
9
9
9
9
9
9
9
p
n
CP 866
9
9
9
9
9
9
n
n
n
n
n
p
n
CP 869
9
9
9
9
9
9
n
n
n
n
n
p
n
CP 437G
9
9
9
9
9
9
n
n
n
n
n
p
n
USSR GOST
9
9
9
9
9
9
n
n
n
n
n
p
n
CP 920 (equivalent
to ISO 8859-9)
9
9
9
9
9
9
9
9
9
9
9
p
n
CP 858
9
9
9
9
9
9
9
9
9
9
9
p
o
Code page/Font
104
User guide
Character sets
Draft
Draft
Banking
Roman
Sans
Serif
Courier
Bold
Prestige
Script
Orator
OratorS
Gothic
OCR-A
OCR-B
CP 923 (equivalent
to ISO 8859-15)
9
9
9
9
9
9
9
9
9
9
9
p
n
ISO 8859-1 Latin 1
9
9
9
9
9
9
9
9
9
9
9
p
n
ISO 8859-2 Latin 2
9
9
9
9
9
9
9
9
9
9
9
p
n
ISO 8859-5 Cyrillic
9
9
9
9
9
9
n
n
n
n
n
p
n
ISO 8859-7 Greek
9
9
9
9
9
9
n
n
n
n
n
p
n
ISO 8859-8
Hebrew
9
9
9
n
n
n
n
n
n
n
n
p
n
1250 Windows
Latin2
9
9
9
–
–
–
–
–
–
–
–
–
–
1251 Windows
Cyrillic
9
9
9
–
–
–
–
–
–
–
–
–
–
1252 Windows
Latin1
9
9
9
–
–
–
–
–
–
–
–
–
–
1253 Windows
Greek
9
9
9
–
–
–
–
–
–
–
–
–
–
1254 Windows
Latin5
9
9
9
–
–
–
–
–
–
–
–
–
–
1255 Windows
Hebrew
9
9
9
–
–
–
–
–
–
–
–
–
–
1256 Windows
Arabic
9
9
9
–
–
–
–
–
–
–
–
–
–
1257 Windows
Baltic Rim
9
9
9
–
–
–
–
–
–
–
–
–
–
Code page/Font
The printer is released by German “Bundesdruckerei” with the
fonts Gothic and OCR-B in 10cpi.
105
User guide
C
Emulations
Emulations
When a printer understands the control set written for another printer
type, it is said to emulate the other printer. Your printer emulates, i.e.
“understands” the Olivetti PR2, the Epson and the IBM emulation in
its standard version.
Escape sequences
Escape sequences or control codes tell the printer that the following
transmitted code is a printer command and not a printable character.
They allow the selection of printer functions or the changing of printer
parameters from the computer. By transmitting an escape sequence,
you are able to change the previously set configuration of the printer
(e.g. character set).
This chapter contains an introduction into the sequences and control
codes which are used by your printer.
The settings made by escape sequences have priority over the
settings made in menu mode; therefore they override these.
107
Emulations
What are escape
sequences?
User guide
An escape sequence consists of an ESCape control character (ESC =
decimal 27 or hexadecimal 1B) followed by one or more characters,
which represent commands to the printer. Please note that this escape
character has nothing to do with the ESC key on your computer keyboard.
For example, the control character ESC followed by the character “4”
tells your printer to print the subsequent text in italics.
Control codes
Control codes give simple instructions to the printer to perform a specific function. Unlike escape sequences, control codes do not begin
with the ESC control code. Instead, they consist of special single-character non-printing commands (e.g. LF, FF, DC2).
How are escape
sequences used?
Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers can
also control the printer directly via control sequences, however before
you start working with escape sequences and control codes, we recommend that you study the computer software manual.
To enter control codes the Ctrl key and an ASCII character must be
pressed simultaneously. For instance, by pressing Ctrl and J a line feed
is accomplished (it is required to output the character string on the
printer). More information concerning this topic is contained in your
computer software manual and the corresponding Programmer’s Application Manuals (stored in the MISC folder of this CD-ROM).
The selected emulation must correspond to the printer driver of
your application program. Settings caused by ESC sequences
remain valid, until they are switched off by another control code.
All settings are reset to the original menu, when the printer is
switched off.
108
User guide
Emulations
List of available control
codes
The following table shows the available sequences in the various emulations.
If you want to know more about control codes, we recommend our
Programmer’s Application Manual on this CD-ROM. Detailled information on PR2 control codes can be found in the original PR2 programmer’s manual.
PR2 mode
Command sequence
Function
Page Layout
ESC Q nnn mmm ESC Z
Define document length
ESC J nnn
Define left margin
ESC T nnn
Define top of form " TOF"
ESC M nnn
Define bottom of form "BOF"
ESC & nn
Elementary vertical spacing
Print Pitches
ESC <
Print pitch 10 cpi
ESC =
Print pitch 12 cpi
ESC >
Print pitch 166 cpi
ESC a n
Print pitch
ESC ?
Proportional spacing
Print Attributes
ESC R nnn
Select graphic font
ESC 3
Double width
ESC 4
Cancel double width
ESC d
Double height and double width
ESC e
Cancel double height and double width
ESC ! W 1
Double height
ESC ! W 0
Cancel double height
ESC ! sp nnn
Add columns to the right of the character
ESC (
Bold face
ESC )
Cancel bold face
ESC * n
Underline
ESC +
Cancel underline
109
Emulations
User guide
Command sequence
Function
ESC ` n
Superscript - Subscript
ESC {
Cancel superscript-subscript
ESC S 5
Select printer device
LF
Line feed forward
FF
Form feed (ejection from rear)
CR
Carriage return
BS
Back Space
ESC 7
Line feed back
ESC H nnn
Set absolute horizontal position
ESC I nnn
Set relative vertical position
ESC L nnn
Set absolute vertical position
ESC O
Eject document
ESC ^ 0
Change emulation
ESC [ nnn
Select character set
BEL
Bell
DEL
Clear print memory
ESC # n
Assign reference for ESC L nnn
ESC | A nnn
Define offset in elementary steps
ESC | B nnnn
Define document width in elementary steps
ESC ' n
Set up document type
ESC / m nnnn
Absolute vertical position in elementary steps
ESC -
Measure document length
ESC } -
Measure document width
ESC S nnnn
Measure document length or width : answer
Graphics
ESC 1 p mmmm nnn
9 pin BIM print
ESC 1 P mmmm nnn
24 pin BIM print
ESC 2
Reset BIM mode
ESC X nnn
Set relative horizontal position
Downline Loading Characters (DLL)
110
ESC h 0 n m d0 d1 d2 D1 D2Dm
9 pin DLL
ESC h 0 n m d0 d1 d2 D1 D2Dm
24 pin DLL
User guide
Emulations
Command sequence
Function
ESC : 000
Copy character generator into user memory
ESC m n 0
Select character generator
ESC Z
Request for primary ID
ESC / /
Printer ID
ESC i
Request for basic machine configuration
ESC p x y z k
Printer configuration
ESC j
Status request
ESC r x
Synchronous basic machine status
ESC sp B
Request for Document Status
ESC B id m ESC Z
Synchronous Document Status
ESC sp b
Request for FW Release ID
ESC b idrel1;idver1; ... idreln;idvern ESC Z
FW Release ID
ESC sp a
Request for Set-Up configuration
ESC a byte1 byte2 byte3 byten ESC Z
Set-Up configuration
ESC l
Reset error
ESC n
Olivetti controlled selection
ESC 0
General reset
ESC U n
Book operator
ESC r x
Answer to book operator command
ESC
Select automatic operator booking
ESC _
Select manual operator booking
ESC ! G n
Select 9 or 24 pin graphics and DLL
ESC [ c 19
Programming Display command
ESC [ c ETX
Cancel Programming Display command
Magnetic Device Control
ESC ]
Passbook magnetic stripe read
ESC t datiGS
Data to be recorded on the magnetic stripe
ESC \
Record and verify magnetic stripe
ESC Y E k1 K2
Set horizontal magnetic device
ESC Y B k1 K2
Set MICR Magnetic Read
Bar Code Print
ESC x mm; hh; zz; n ESC Z
Set Bar Code Print
111
Emulations
112
User guide
Command sequence
Function
ESC y dati ESC Z
Activate Bar Code Print
ESC } +
Form position control
ESC } L t nnn
Passbook positioning
ESC } M nnn
Negative bottom of form
ESC } W
Wait for end of print
ESC } 0 P
Reset form parking
ESC s nnnn
Measure form position : answer
User guide
Emulations
PR50 mode
Command sequence
Function
Page Layout
ESC Q nnn mmm ESC Z
Define document length
ESC J nnn
Define left margin
ESC T nnn
Define top of form " TOF"
ESC M nnn
Define bottom of form "BOF"
ESC & nn
Elementary vertical spacing
Print Pitches
ESC <
Print pitch 10 cpi
ESC =
Print pitch 12 cpi
ESC >
Print pitch 166 cpi
ESC ?
Proportional spacing
Print Attributes
ESC R nnn
Select graphic font
ESC 3
Double width
ESC 4
Cancel double width
ESC d
Double height and double width
ESC e
Cancel double height and double width
ESC (
Bold face
ESC )
Cancel bold face
ESC * n
Underline
ESC +
Cancel underline
ESC ` n
Superscript - Subscript
ESC {
Cancel superscript-subscript
ESC S 5
Select printer device
LF
Line feed forward
FF
Form feed (ejection from rear)
CR
Carriage return
ESC 7
Line feed back
ESC H nnn
Set absolute horizontal position
ESC I nnn
Set relative vertical position
ESC L nnn
Set absolute vertical position
113
Emulations
User guide
Command sequence
Function
ESC O
Eject document
ESC ^ 0
Change emulation
ESC [ nnn
Select character set
BEL
Bell
DEL
Clear print memory
ESC # n
Assign reference for ESC L nnn
ESC | A nnn
Define offset in elementary steps
ESC | B nnnn
Define document width in elementary steps
ESC ' n
Set up document type
ESC / m nnnn
Absolute vertical position in elementary steps
ESC -
Measure document length
ESC } -
Measure document width
ESC S nnnn
Measure document length or width : answer
Graphics
ESC 1 p mmmm nnn
9 pin BIM print
ESC 2
Reset BIM mode
Downline Loading Characters (DLL)
114
ESC h 0 n m d0 d1 d2
D1 D2Dm
9 pin DLL
ESC : 000
Copy character generator into user memory
ESC m n 0
Select character generator
ESC Z
Request for primary ID
ESC / /
Printer ID
ESC i
Request for basic machine configuration
ESC p x y z k
Printer configuration
ESC j
Status request
ESC r x
Synchronous basic machine status
ESC sp B
Request for Document Status
ESC l
Reset error
ESC n
Olivetti controlled selection
ESC 0
General reset
ESC U n
Book operator
ESC r x
Answer to book operator command
User guide
Emulations
Command sequence
Function
ESC
Select automatic operator booking
ESC _
Select manual operator booking
ESC [ c 19
Programming Display command
ESC [ c ETX
Cancel Programming Display command
Magnetic Device Control
ESC ]
Passbook magnetic stripe read
ESC t datiGS
Data to be recorded on the magnetic stripe
ESC \
Record and verify magnetic stripe
ESC Y E k1 K2
Set horizontal magnetic device
ESC Y B k1 K2
Set MICR Magnetic Read
External paper handling device control
ESC } +
Form position control
ESC } L t nnn
Passbook positioning
ESC } M nnn
Negative bottom of form
ESC } W
Wait for end of print
ESC } 0 P
Reset form parking
ESC s nnnn
Measure form position : answer
115
Emulations
User guide
PR2845 mode
Command sequence
Function
Page Layout
ESC Q nnn mmm ESC Z
Define document length
ESC J nnn
Define left margin
ESC T nnn
Define top of form " TOF"
ESC M nnn
Define bottom of form "BOF"
ESC & nn
Elementary vertical spacing
Print Pitches
ESC <
Print pitch 10 cpi
ESC =
Print pitch 12 cpi
ESC >
Print pitch 166 cpi
ESC ?
Proportional spacing
Print Attributes
116
ESC R nnn
Select graphic font
ESC 3
Double width
ESC 4
Cancel double width
ESC d
Double height and double width
ESC e
Cancel double height and double width
ESC (
Bold face
ESC )
Cancel bold face
ESC * n
Underline
ESC +
Cancel underline
ESC ` n
Superscript - Subscript
ESC {
Cancel superscript-subscript
ESC S 5
Select printer device
LF
Line feed forward
FF
Form feed (ejection from rear)
CR
Carriage return
ESC 7
Line feed back
ESC H nnn
Set absolute horizontal position
ESC I nnn
Set relative vertical position
ESC L nnn
Set absolute vertical position
ESC O
Eject document
ESC ^ 0
Change emulation
ESC [ nnn
Select character set
User guide
Emulations
Command sequence
Function
BEL
Bell
DEL
Clear print memory
ESC # n
Assign reference for ESC L nnn
ESC | A nnn
Define offset in elementary steps
ESC | B nnnn
Define document width in elementary steps
ESC ' n
Set up document type
ESC / m nnnn
Absolute vertical position in elementary steps
ESC -
Measure document length
ESC } -
Measure document width
ESC S nnnn
Measure document length or width : answer
Graphics
ESC 1 p mmmm nnn
9 pin BIM print
ESC 2
Reset BIM mode
Downline Loading Characters (DLL)
ESC h 0 n m d0 d1 d2
9 pin DLL
D1 D2Dm
ESC : 000
Copy character generator into user memory
ESC m n 0
Select character generator
ESC Z
Request for primary ID
ESC / /
Printer ID
ESC i
Request for basic machine configuration
ESC p x y z k
Printer configuration
ESC j
Status request
ESC r x
Synchronous basic machine status
ESC sp B
Request for Document Status
ESC l
Reset error
ESC n
Olivetti controlled selection
ESC 0
General reset
ESC U n
Book operator
ESC r x
Answer to book operator command
ESC
Select automatic operator booking
ESC _
Select manual operator booking
ESC [ c 19
Programming Display command
ESC [ c ETX
Cancel Programming Display command
Magnetic Device Control
ESC ]
Passbook magnetic stripe read
117
Emulations
User guide
Command sequence
Function
ESC t datiGS
Data to be recorded on the magnetic stripe
ESC \
Record and verify magnetic stripe
ESC } r
MICR magnetic read
ESC Y E k1 K2
Set horizontal magnetic device
ESC Y B k1 K2
Set MICR Magnetic Read
External paper handling device control
ESC } +
Form position control
ESC } L t nnn
Passbook positioning
ESC } M nnn
Negative bottom of form
ESC } W
Wait for end of print
ESC } 0 P
Reset form parking
ESC s nnnn
Measure form position : answer
PR2845 unique commands
118
HT
Horizontal Tab
SO
Select second page of character set
SI
Select first page of character set
ESC V
Switch console LED on/off(NOP)
ESC W
Partially eject document
User guide
Emulations
IBM mode
Command sequence
Functions
Horizontal position control
BS
08H
Backspace
HT
09H
Horizontal tab
CR
0DH
Carriage return
ESC BS
1BH 08H
Backspace
ESC HT
1BH 09H
Horizontal tab
ESC CR
1BH 0DH
Carriage return
ESC D
1BH 44H
Set horizontal tabs
ESC X
1BH 58H
Set horizontal margins
ESC d
1BH 64H
Relative mode inline forward
Vertical position control
LF
0AH
Line feed
VT
0BH
Vertical tab
FF
0CH
Form feed
ESC LF
1BH 0AH
Line feed
ESC VT
1BH 0BH
Vertical tab
ESC FF
1BH 0CH
Form feed
ESC 0
1BH 30H
Select 1/8” line spacing
ESC 1
1BH 31H
Select 7/72” line spacing
ESC 2
1BH 32H
Start text line spacing
ESC 3
1BH 33H
Set graphics line spacing
ESC 4
1BH 34H
Set top of form
ESC 5
1BH 35H
Automatic line feed
ESC A
1BH 41H
Set text line spacing
ESC B
1BH 42H
Set vertical tabs
ESC C
1BH 43H
Set form length in lines
ESC C 0
1BH 43H 00H
Set form length in inches
ESC J
1BH 4AH
Graphics variable line spacing
ESC N
1BH 4EH
Set automatic perforation skip
ESC O
1BH 4FH
Cancel automatic perforation skip
ESC [ \
1BH 5BH 5CH
Set vertical units
119
Emulations
User guide
Command sequence
Functions
ESC ]
1BH 5DH
Reverse line feed
SO
0EH
Double-wide printing by line
SI
0FH
Condensed printing
DC2
12H
Select 10 cpi
DC4
14H
Cancel double-wide printing by line
ESC SO
1BH 0EH
Double-wide printing by line
ESC SI
1BH 0FH
Condensed printing
ESC DC2
1BH 12H
Select 10 cpi
ESC DC4
1BH 14H
Cancel double-wide printing by line
ESC -
1BH 2DH
Continuous underscore
ESC :
1BH 3AH
Select 12 cpi
ESC E
1BH 45H
Select emphasized mode
ESC F
1BH 46H
Cancel emphasized mode
ESC G
1BH 47H
Select double strike mode
ESC H
1BH 48H
Cancel double strike mode
ESC I
1BH 49H
Select print mode
ESC P
1BH 50H
Proportional space mode
ESC S
1BH 53H
Start subscript or superscript printing
ESC T
1BH 54H
Cancel subscript or superscript printing
ESC W
1BH 57H
Continuous double-wide printing
ESC [ @
1BH 5BH 40H
Set presentation highlight
ESC _
1BH 5FH
Continuous oversore
ESC [ I
1BH 5BH 49H
Set Font Global
Download and character code setting
ESC 6
1BH 36H
Select character set 2
ESC 7
1BH 37H
Select character set 1
ESC =
1BH 3DH
Character font image download
ESC [ T
1BH 5BH 54H
Set code page
ESC \
1BH 5CH
Print continuously from all character chart
ESC ^
1BH 5EH
Print single character from all character chart
1BH 4BH
Normal density bit image graphics
Bitimage
ESC K
120
User guide
Emulations
Command sequence
Functions
ESC L
1BH 4CH
Dual density bit image graphics
ESC Y
1BH 59H
Dual density bit image graphics
ESC Z
1BH 5AH
High density bit image graphics
ESC [ g
1BH 5BH 67H
High resolution graphics
ESC [ f
1BH 5BH 66H
Setup barcode parameter
ESC [ p
1BH 5BH 70H
Set barcode data
BEL
07H
Beeper
DC1
11H
Select printer
DC3
13H
Deselect printer
CAN
18H
Cancel Data
ESC BEL
1BH 07H
Beeper
ESC DC1
1BH 11H
Select printer
ESC DC3
1BH 13H
Deselect printer
ESC CAN
1BH 18H
Cancel data
ESC Q
1BH 51H
Deselect printer
ESC R
1BH 52H
Set all tabs to power on settings
ESC U
1BH 55H
Set print direction
ESC [ K
1BH 5BH 4BH
Set initial condition
ESC j
1BH 6AH
Stop printing
ESC [ c 19
1BH 5BH 63H 13H Programming Display command
Barcode
Others
ESC [ c ETX 1BH 5BH 63H 03H Cancel Programming Display command
AGM control command
ESC *
1BH 2AH
Select Graphics Mode
ESC 3
1BH 33H
Set graphics line spacing (n/180”)
ESC A
1BH 41H
Set text line spacing (n/60”)
ESC J
1BH 4AH
Graphics variable line spacing (n/180”)
4722 unique command
ESC [ J
1BH 5BH 4AH
Set single line density
ESC [ F
1BH 5BH 46H
Page Presentation Media
ESC [ c
1BH 5BH 63H
Message
121
Emulations
User guide
Epson mode
Command sequence
Function
Horizontal position control
BS
08H
Backspace
HT
09H
Horizontal Tab
CR
0DH
Carriage Return
ESC $
1BH 24H
Set Absolute Print Position
ESC D
1BH 44H
Select Horizontal Tabs
ESC Q
1BH 51H
Set Right Margin
ESC \
1BH 5CH
Set Relative Print Position
ESC a
1BH 61H
Select Justification
ESC l
1BH 6CH
Set Left Margin
Vertical position control
LF
0AH
Line Feed
VT
0BH
Vertical Tab
FF
0CH
Form Feed
ESC +
1BH 2BH
Select n/360” Line Spacing
ESC /
1BH 2FH
Select Vertical Tab Channel
ESC 0
1BH 30H
Select 1/8” Line Spacing
ESC 2
1BH 32H
Select 1/6” Line Spacing
ESC 3
1BH 33H
Set Graphics Line Spacing (n/180”)
ESC A
1BH 41H
Set n/60” Line Spacing
ESC B
1BH 42H
Set Vertical Tabs
ESC C
1BH 43H
Set Page Length in Lines
ESC C 0
1BH 43H 00H
Set Page Length in Inches
ESC J
1BH 4AH
Perform n/180-inch Line Feed
ESC N
1BH 4EH
Set Skip Over Perforation
ESC O
1BH 4FH
Cancel Skip Over Perforation
ESC b
1BH 62H
Select Vertical Tabs in Channels
ESC j
1BH 6AH
Perform Reverse n/180-inch Line Feed
SO
0EH
Double-Wide Printing 1 Line
SI
0FH
Select Condensed Mode
Character attributes
122
User guide
Emulations
Command sequence
Function
DC2
12H
Cancel Condensed Mode
DC4
14H
Cancel Double-Wide Printing 1 Line
ESC SO
1BH 0EH
Double-Wide Printing 1 Line
ESC SI
1BH 0FH
Select Condensed Mode
ESC !
1BH 21H
Master Select
ESC ( -
1BH 28H 2DH
Select Score
ESC -
1BH 2DH
Auto Underscore
ESC 4
1BH 34H
Select Italic Mode
ESC 5
1BH 35H
Cancel Italic Mode
ESC E
1BH 45H
Select Emphasized Mode
ESC F
1BH 46H
Cancel Emphasized Mode
ESC G
1BH 47H
Select Double-strike Mode
ESC H
1BH 48H
Cancel Double-strike Mode
ESC M
1BH 4DH
Select 12 cpi
ESC P
1BH 50H
Select 10 cpi
ESC S
1BH 53H
Select Subscript or Superscript Printing
ESC T
1BH 54H
Cancel Subscript or Superscript Printing
ESC W
1BH 57H
Turn Double-wide Mode On/Off
ESC g
1BH 67H
Select 15 cpi
ESC k
1BH 6BH
Select Typestyle Family
ESC p
1BH 70H
Turn Proportional Mode On/Off
ESC q
1BH 71H
Select Character Style
ESC w
1BH 77H
Turn Double-high Mode On/Off
ESC x
1BH 78H
Select Letter Quality or Draft
ESC %
1BH 25H
Select User-defined Set
ESC &
1BH 26H
Define User-Defined Characters
ESC 6
1BH 36H
Enable Printable Characters
ESC 7
1BH 37H
Enable Upper Control Codes
ESC :
1BH 3AH
Copy ROM to RAM
ESC R
1BH 52H
Select an International Character Set
ESC t
1BH 74H
Select Character Table
ESC ( t
1BH 28H 74H
Assign Character Table
123
Emulations
User guide
Command sequence
Function
Bitimage
ESC *
1BH 2AH
Select Graphics Mode
ESC ?
1BH 3FH
Reassign Graphics Mode
ESC K
1BH 4BH
Select Single-density Graphics Mode
ESC L
1BH 4CH
Select Double-density Graphics Mode
ESC Y
1BH 59H
Select High-speed Double-density Graphics Mode
ESC Z
1BH 5AH
Select Quadruple-Density Graphics Mode
BEL
07H
Beeper
DC1
11H
Select Printer
DC3
13H
Deselect Printer
CAN
18H
Cancel Line
DEL
7FH
Delete Character
ESC EM
1BH 19H
Set Auto Sheet Feeder Mode
ESC SP
1BH 20H
Set Inter Character Space
ESC #
1BH 23H
Cancel MSB Control
ESC <
1BH 3CH
Select Unidirectional Mode 1 Line
ESC =
1BH 3DH
Set MSB to 0
ESC >
1BH 3EH
Set MSB to 1
ESC @
1BH 40H
Initialize Printer
ESC U
1BH 55H
Turn Unidirectional Mode On/Off
ESC [ c 19
1BH 5BH 63H 13H
Programming Display command
Others
Download and character code setting
124
ESC [ c ETX
1BH 5BH 63H 03H
Cancel Programming Display command
ESC [ n ! p
1BH 5BH n 21H 70H
Absolute vertical positioning (from the top)
ESC [ n ! q
1BH 5BH n 21H 71H
Change between document and journal printing
ESC [ n # p
1BH 5BH n 23H 70H
Relative vertical positioning backwards
ESC [ n " p
1BH 5BH n 22H 70H
Absolute vertical positioning (from the bottom)
ESC [ n # q
1BH 5BH n 23H 71H
Selection of type fonts/ character sets
ESC [ n $ p
1BH 5BH n 24H 70H
Paper feed of the document
ESC [ n1 .. n5 ! r
1BH 5BH n1 .. n5 21H 72H Parameter block MSR
ESC [ " r
1BH 5BH 22H 72H
Reading a MSR track
User guide
Emulations
Command sequence
Function
ESC [ # r STX .. ETX 1BH 5BH 23H 72H
02H...03H
Writing a MSR track
ESC [ % r
1BH 5BH 25H 72H
Deleting a MSR track
ESC [ n ! t
1BH 5BH n 21H 74H
Setting control points/initializing the control cycle
ESC [ " t
1BH 5BH 22H 74H
Requesting the document width
ESC [ # t
1BH 5BH 23H 74H
Document edge detection
ESC [ n $ t
1BH 5BH n 24H 74H
Activating passbook processing
ESC [ n % t
1BH 5BH n 25H 74H
Specification of the horizontal leading edge
ESC [ n ( t
1BH 5BH n 28H 74H
Mode switch-over for handling end of paper
ESC [ n ) t
1BH 5BH n 29H 74H
Setting control point II
ESC [ n * t
1BH 5BH n 2AH 74H
Dual station control
ESC [ n , t
1BH 5BH n 2CH 74H
Increasing the copying power
ESC [ n ! z
1BH 5BH n 21H 7AH
Global printer status
ESC [ " z
1BH 5BH 22H 7AH
Requesting special printer messages
ESC [ n ; m " z
1BH 5BH n m 22H 7AH
Special printer messages
ESC [ n # z
1BH 5BH n 23H 7AH
Requesting printing unit parameters
ESC [ n1 ; ... ; n9 # z 1BH 5BH n1 .. n9 23H 7AH Printing unit parameters
Additional commands
ESC [ m ; h ; z ; n * r 1BH 5B 3XH 3BH 3XH
STX (data) ETX
3XH 3BH 3XH 3XH 3BH
3XH 2AH 72H 02H (data)
03H
Prints barcode according
125
User guide
D
Interfaces
Interfaces
Your printer offers the possibility of operating either via a parallel, a
serial or a USB interface. There is also a printer model with a second
serial interface. This chapter informs you about the interfaces and
describes the communication between your computer and the printer.
Interface settings for
User 1 and User 2
Your printer allows you to set and use two independent menu
configurations for the selection of the interfaces (User 1/User 2).
It is possible, to select different intefaces for User 1 and User 2
(e.g. User 1: serial interface and User 2: parallel interface).
It is also possible to select the same interface for User 1 and User 2. If
so, any changes of the interface settings in menu mode (see Menu, interfaces, page 60) for User 1 will be transferred to User 2. In contrast
thereto changes of the interface settings for User 2 will not be transferred to User 1.
If the parameter “Share User” in Setup mode is set to “Auto” (see
Share User, page 57), the printer will handle print jobs for User 1 and
User 2 automatically. (E.g. if a print job for User 2 interface is received
the printer switches to User 2 and starts printing after a paper has been
inserted.) If it is set to “Manual” after receiving a print job for User 1
or User 2 the respective USER 1 or USER 2 key must be pressed to
start the printout.
127
Interfaces
Parallel interface
User guide
The bidirectional parallel interface offers the so called “nibble” and the
ECP mode of the IEEE1284 interface standard. This enables installation in accordance with Windows “Plug & Play”.
The standard parallel interface is able to transfer data at a speed of max.
30,000 bytes per second. When the receiving buffer is full, the data input is blocked until the data buffer is empty. This guarantees data transmission in blocks of 1 KB.
Connector assignment
128
Nibble Mode
Pin
Signal
In/Out
Pin
Parallel
1
nSTROBE
In
19
Signal GND
2
DATA0
In
20
Signal GND
3
DATA1
In
21
Signal GND
4
DATA2
In
22
Signal GND
5
DATA3
In
23
Signal GND
6
DATA4
In
24
Signal GND
7
DATA5
In
25
Signal GND
8
DATA6
In
26
Signal GND
9
DATA7
In
27
Signal GND
10
nACK
Out
28
Signal GND
11
BUSY
Out
29
Signal GND
12
PE
Out
30
Signal GND
13
SELECT
Out
31
nINIT
In
14
nAUTOFEED
Out
32
nERROR
Out
15
NC
33
Signal GND
16
Signal GND
34
NC
17
Chassis GND
35
+5V DC
Out
18
+5V DC
36
nSELECT IN
In
Out
In/Out
User guide
Interfaces
ECP mode
Pin
Signal
In/Out
Pin
Parallel
1
HostClk
In
19
Signal GND
2
DATA0
Bi-Di
20
Signal GND
3
DATA1
Bi-Di
21
Signal GND
4
DATA2
Bi-Di
22
Signal GND
5
DATA3
Bi-Di
23
Signal GND
6
DATA4
Bi-Di
24
Signal GND
7
DATA5
Bi-Di
25
Signal GND
8
DATA6
Bi-Di
26
Signal GND
9
DATA7
Bi-Di
27
Signal GND
10
PeriphClk
Out
28
Signal GND
11
PeriphAck
Out
29
Signal GND
12
nAckReverse
Out
30
Signal GND
13
Xflag
Out
31
nReverseRequest
In
14
HostAck
In
32
nPeriphRequest
Out
15
NC
33
Signal GND
16
Signal GND
34
NC
17
Chassis GND
35
+5V DC
Out
18
+5V DC
36
1284Active
In
Out
18
1
36
19
In/Out
Transmission length: max. 2.0 m
129
Interfaces
Serial interface RS232C
User guide
Your printer’s serial interface supports the RS232C specification. The
signals are received and transmitted by a 9 pin male connector.
Use a serial interface cable that meets the requirements of your host PC.
Type
RS232C interface
Synchronization
Asynchronous
Transmission rate
4,800 Baud to 38,400 Baud
Signal status
OFF (log.1) –3 V to –15 V
ON (log. 0) +3 V to +15 V
Connection cable
up to 15 m length
Interface connections
ITT Cannon connector,
series DB-9 S
Transmission protocol
XON/XOFF, READY/BUSY
Capacity of data buffer
32 KB
Connector assignment
Pin
Signal
Signal from Ready/Busy
XON/XOFF
1
CD
Printer
—
—
2
TXD
Printer
Valid
Valid
3
RXD
PC
Valid
Valid
4
RTS
Printer
Invalid
Valid
5
Signal GND
—
Valid
Valid
6
DTR
Printer
Valid
Valid
7
DSR
PC
Valid
Valid
8
CTS
PC
Invalid
Valid
9
CI
—
—
—
5
1
9
130
6
Transmission length: max. 15 m
User guide
Serial attachment
characteristics
Interfaces
Data rates
The interface supports the following data rates.
`
4800 bps
`
9600 bps
` 19200 bps
` 38400 bps
Supported protocols
This interface will also support the following:
` 7 or 8 Data Bits
` Even, Odd, None Parity
` 1 or 2 Stop Bit(s)
` Ready/Busy or XON/XOFF handshaking
Data Transfer
A data frame consists of a start bit, seven or eight data bits, 0 or 1 parity
bit(s) and 1 or 2 stop bit(s). With these combinations, 9, 10, 11 and 12
bit frames are available:
START
7 or 8 Data Bits
0 or 1
PARITY Bit
1 or 2
STOP bit(s)
Parity
There are three possible parity settings: Even, Odd, None.
` When Even parity is specified, the interface expects to receive data
frames with even parity and will transmit data with even parity.
` When Odd parity is specified, the interface expects to receive data
frames with odd parity and will transmit data with odd parity.
` Parity will be checked whenever Even of Odd parity is selected. If
a parity error is detected, PARITY ERROR message will be displayed on the LCD. Printer will continue to receive data.
` When None parity is specified, the interface does not accept data
frames to include a parity bit, and the interface transmits data without parity bits.
131
Interfaces
User guide
Handshake
Handshaking in the serial environment is most commonly handled by
software and/or hardware. The manipulation of the hardware handshaking is handled by the following 4 lines:
` RTS (Request to Send)
` CTS (Clear to Send)
` DSR (Data Set Ready)
` DTR (Data Terminal Ready)
Ready/Busy (Hardware Handshake)
When Ready/Busy protocol is selected, DTR will be used to pace the
data flow from PC. When the serial interface is BUSY (Buffer is full,
Printer is out of paper or an error is detected), DTR will be dropped to
indicate to PC that Printer cannot receive any more data.
XON/XOFF (Software Handshake)
When XON/XOFF protocol is selected, Printer indicates to PC that it
is busy and not ready to receive any more data by sending an XOFF
(DC3 X’13’) character. When the serial interface is ready to receive
more data, an XON (DC1 X’11’) will be transmitted.
132
User guide
Configuring the serial
interface of the PC
Interfaces
DOS mode/Command line
To use the serial interface of your PC, you must add the following
mode commands to the AUTOEXEC.BAT file:
mode com1:9600,n,8,1,p
mode lpt1:= com1:
With the first MODE command, you configure the serial interface
Com1 of your PC to the printer’s factory defaults. The second MODE
command redirects the parallel standard output port LPT1 of your PC
to Com1.
Transmission rate:
Parity:
Data bits:
Stop bits:
9600 bauds
none
8
1
These settings must be modified to use different values.
Windows 95/98
Click on the Start button in the Windows taskbar. Move the mouse to
Settings and click on Control Panel. Click on System, followed by
Device Manager. Click on Ports, COM1 and Port Settings.
Bits per second:
Data bits:
Parity:
Stop bits:
9600 bauds
8
none
1
These settings must be modified to use different values.
Windows 2000/XP
Click on the Start button in the Windows taskbar. Click on Printers
(Windows 2000) or on Printers and Faxes (Windows XP) to open the
printer folder. In the menu bar, click on File and Server Properties.
Click on Ports, then select COM1 and click on Configure.
Bits per second:
Data bits:
Parity:
Stop bits:
9600 bauds
8
none
1
These settings must be modified to use different values.
133
Interfaces
USB interface
User guide
The USB (Universal Serial Bus) interface has the following features:
` Full compliance with the Universal Serial Bus Specification Revision
2.0 for Full Speed Mode.
` USB Function Controller with two FIFO-based Endpoints:
One bidirectional Control Endpoint 0 (8 bytes)
One receive Endpoint 1 (1*64 bytes)
` The signaling bit rate is 12 MB/s (Full speed).
134
User guide
E
Consumables and accessories
Consumables and accessories
Consumables
Only use ribbon cassettes from the manufacturer as products from
other manufacturers may damage the print head or the ribbon drive.
Consumables
Ribbon in recyclable cassettes, color: black
Accessories
Order no.
043393
Only use print heads that are approved to prevent damage to your
printer.
Accessories
Order no.
Print head 24 needles
400805
Serial interface cable (5 m)
043018
135
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