CMV Aastra 6865i Quick Start Guide

Aastra 6865i
QUICK START GUIDE
198 Route 9 North, Suite 105
Manalapan, NJ 07726
800.743.1208
[email protected]
www.ConnectMeVoice.com
Mitel Model 6865i IP Phone
Quick Reference Guide
Getting Started
Programmable Keys:
with Save, Delete, and Directory functionality, respectively.
Save
Delete
Goodbye
Directory
Transfer
Hold
Conference
Options:
Accesses services
and options to
customize your
phone.
Callers:
Accesses a list of
received/missed
incoming calls.
Volume
Line/Call
Appearance:
Line presentation for
incoming and outgoing
calls.
Redial
Mute
Navigation/Select:
Use to scroll through menus or messages on the screen.
Use the Options List, enter or exit menus. When editing entries,
pressing the key erases the character on the left and
pressing the key sets the option. Alternatively, pressing
the center
For more information please refer to the 6865i IP Phone User Guide.
Speaker/Headset:
Toggles the phone’s
audio between speaker
and headset. Refer to the
6865i Installation Guide
for more details.
Basic Call Handling
Placing a Call
1. Lift the handset, press a Line key, or press the
key.
2. Dial the number from the keypad and press the
Dial key.
Ending a Call
Place the handset on its cradle or press the
key.
Answering a Call
Lift the handset for handset operation or press the Line key or
operation.
key for handsfree
Ignoring a Call
Press the
key when the phone is ringing to ignore the incoming call and
call directly to voicemail.
Redialing
Press the
key once to access a list of recently dialed numbers. Use the and key to redial the selected
navigation keys to scroll through the entries and press the
number. Press the
key twice to call the last dialed number.
Muting
Press the
key to mute the handset, headset, or speakerphone.
Holding and Resuming
1. To place a call on hold, press the
key when connected to the call.
key again or press the Line key corresponding to
the line where the call is being held.
2. To resume the call, press the
41-001576-00 REV01
Advanced Call Handling
The 6865i IP phone provides simple and convenient methods for transferring calls and
establishing conference calls.
Call Transferring
1. Ensure you are on active call with the party you wish to transfer.
2. Press the
key. This places the current call on hold.
3. Dial the number of the party to whom you want to transfer the call.
4. Press the
key before the receiving party answers to perform a blind transfer.
OR
Wait until the party has answered and then press the
key to complete the
transfer.
3-Way Conferencing
1. Ensure you are on active call with one of the parties with whom you wish to create a
conference.
2. Press the
key. This places the current call on hold.
3. Dial the number of the other party or, if applicable, press the Line key where the other
party is being held.
4. When the other party answers, press the
key again.
Customization
Adjusting the Volume
Press the
keys during a call to adjust the volume of the audio device
(i.e. handset, headset, or speakerphone). Pressing these keys when the phone is idle
adjusts the ringer volume.
Selecting a Ring Tone
1. Press the
key and select Preferences > Tones > Ring Tone.
2. Scroll through the ring tone list by pressing the and navigation keys.
3. Press the
key or the Enter key to set the desired ring tone.
Other Features
Using the Callers List
1. Press the
key to access the Callers List.
2. Scroll through the list by pressing the and navigation keys.
3. Press the
key to place a call to the respective entry.
Viewing Your Phone’s IP Address
To view your phone’s IP address, press the
Addresses.
key and select Phone Status > IP&Mac
Setting Up the Directory (if available)
1. Press the Directory softkey (as default this is the third key down on the right).
2. You will see three options (if available):
• Local—This is a contact list set up on your phone. In order to add members, press
the Add New key, and then fill in the information presented and press Save. This
will save your new directory entry.
• Extension—This is set on the ConnectMeVoice end user site under Control Panel/
Speed Dial. The extension list will appear only on your extension. Once you enter
the entries in the end user site, you will need to press “Synch Phone Directory,”
and then power cycle your phone. For detailed instructions, please see our full
ConnectDirect user’s guide at: http://cdn2.hubspot.net/hubfs/146889/
ConnectDirectUserGuide.pdf?t=1458247919285
• Corporate—This is set by a company administrator using the end user site.
Corporate speed dials will appear on all end user phones.
Using the Directory
1. Scroll through the list by pressing the Up or Down navigation keys or enter characters
using the keypad to use the search feature.
2. Select Local Extension or Corporate
3. When the desired entry is highlighted, press the Select key to place a call using the
number attached to the entry (if applicable), press the Right navigation key, highlight
the desired phone number using the Up or Down navigation keys, and press the
Select key.
Many other features are available for your phone. Refer to the 6865i IP Phone User Guide or
contact your Administrator for feature availability and usage information.
Playing Messages and Recording Greetings
Login to Subscriber Mode for the First Time and Record Your Name
1. Press programmable key #1 (the top key on the left of your phone) or dial *99.
2. When prompted, enter your 4- to 8-digit personal access code (provided by your
administrator).
3. When prompted, record your name, and follow the prompt to save the recording.
Changing Your Access Code
1. Press programmable key #1 (the top key on the left of your phone) or dial *99.
2. When prompted, enter your 4- to 8-digit personal access code (provided by your
administrator).
3. From the main menu press 8 for user options, and then 1 to change your access code.
4. Follow the prompts to enter a new 4- to 8-digit personal access code. Follow the
prompts to confirm.
5. When finished, you can either hang up, or press the * key to return to the main menu.
Record Voicemail Greetings
1. Press programmable key #1 (the top key on the left of your phone) or dial *99.
2. When prompted, enter your 4- to 8-digit personal access code (provided by your
administrator).
3. From the main menu press 4 to manage your greetings.
4. Press 1 to record your voicemail greeting.
5. Follow the prompts to record and save your new voicemail greeting.
Checking Voicemail
1. Press programmable key #1 (the top key on the left of your phone) or dial *99.
2. When prompted, enter your 4- to 8-digit personal access code (provided by your
administrator).
3. From the main menu press 1 to listen to your new messages.
4. When listening to messages you may press 7 to erase, or press 9 to save (for more
options press 3).
Please refer to the ConnectMeVoice full user guide for other options while listening to voicemail.
Record Extended Absence Greeting (Vacation Mode)
1. Press programmable key #1 (the top key on the left of your phone) or dial *99.
2. When prompted, enter your 4- to 8-digit personal access code (provided by your
administrator).
3. From the main menu press 4 to manage your greetings.
4. Press 3 for after hours and holiday greetings.
5. Press 4 to record your extended absence greeting, then press 1 to record a new
greeting.
6. Follow the prompts to review the greeting, and then select the year, month and day
of your return.
7. When listening to messages, you may press 7 to erase or press 9 to save (for more
options press 3).
8. Please refer to the ConnectMeVoice full user guide for other options while listening
to voicemail.
Note: Your standard greeting will be automatically restored on the day of your return.
198 Route 9 North, Suite 105
Manalapan, NJ 07726
800.743.1208
[email protected]
www.ConnectMeVoice.com