How to change or reset your ICMS password

How to change or reset your ICMS password
How to change or reset your ICMS password
Changing your password
Your ICMS password can be changed from an ICMS computer. Follow the steps below to change your
password.
HOWTOCHANGEICMSPASSWORDFROMADESKTOPPC
1.PRESSALT+CTRL+DEL
2.SELECT“CHANGEPASSWORD”OPTION
3.ENTERYOUROLDPASSWORDANDTHENYOURNEWPASSWORDTWICE
Resetting your password
IF you forgot your password you can reset it from any college PC or from your own device.
***TO RESET YOUR PASSWORD YOU MUST BE REGISTERED FOR THE SERVICE***
Registering to the Self Service Portal:
1.
2.
3.
Browse to http://servicedesk.icms.edu.au:8888/showLogin.cc. You can also access this link from the
Student Hub page, under Information Technology ˃ Change Password section.
Sign in with your current username and password on the Sign In form located on the left side of the
page.
4.
After logon, you will be presented with a welcome message explaining the functions of the Self
Service.
Click on the “Click Here” button to start enrolling to the service.
5.
Answer the 2 security questions and click Enrol.
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6.
Once completed, you should see a message to advise you that the enrolment was successful.
Reset your forgotten ICMS password
Follow the steps below to change your password.
1.
2.
Go to http://servicedesk.icms.edu.au:8888/showLogin.cc
Click on Reset Password icon
3.
4.
Enter your username and click the Continue icon.
Answer the two security questions and type in the characters, as shown in the picture, in the field below
the picture.
The next page will prompt you to enter your new password twice and to type the characters you see in
the picture below the new password fields.
Once completed you should see a message to advise that the password reset was successful.
5.
6.
IfyouneedI.T.support,pleasenotethatforsecurityreasons,I.T.willonlyprovideanew
passwordtoyou:
1.inpersonwithphotoIDcard(forexample,yourstudentcard)
2.viaemailsentfromyourICMSemailaccount.
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