Tyne bar mixer with kit

Tyne bar mixer with kit
TYNE
Thermostatic bar mixer shower
Installation and
Operating Instructions
INSTALLERS
PLEASE NOTE THESE INSTRUCTIONS ARE TO BE LEFT WITH THE USER
2180431B
October 2005
Bar mixers
CONTENTS
Page
Introduction
1
Safety warnings
1
Main components
2
Site requirements
3
4−6
Typical suitable installations
Instantaneous water heater appliance capabilities
6
Preparing the mixer valve
6
Siting of the shower
7
Installation
7−8
Leak testing
8
8−9
Commissioning
Operating the shower
9
Cleaning the filters
9
Fitting the riser rail
10 − 11
Fitting the hose and showerhead
11
Adjusting the showerhead
12
Cleaning
13
Spare parts
14
15 − 16
Fault finding
Guarantee, service policy, etc.
rear cover
To check the product suitability for commercial and multiple installations, please contact
Triton’s specification advisory service before installation.
Telephone: 0870 067 3767
Facsimile: 0870 067 3334
E mail: technical@tritonshowers.co.uk
ii
Bar mixers
INTRODUCTION
This mixer is supplied with an integral single
check valve and integral filter in each inlet.
Inlet connections are to 15mm compression or
½” BSP female fittings (not supplied).
This book contains all the necessary fitting and
operating instructions for your Unichrome Tyne
thermostatic bar mixer shower.
Please read the instructions carefully. Read
through the whole of this book BEFORE
beginning your installation.
SAFETY WARNINGS
The shower installation MUST be carried out by
a suitably competent person and in sequence of
this instruction book.
Care taken during the installation will provide a
long and trouble free life from your shower.
For best performance within the specified
running pressure range a minimum flow of eight
litres per minute should be available to both
inlets.
The mixer shower MUST NOT be subjected to
water temperatures above 80°C.-
a
Layout and sizing of pipework must be such
that when other services are used, pressures
at the shower control inlets do not fall
below the recommended minimum.
b
DO NOT choose a position where the
shower could become frozen.
c
DO NOT connect this mixer shower
to any form of tap or fitting not
recommended by the manufacturer.
d
The showerhead MUST be regularly cleaned
to remove scale and debris.
e
Conveniently situated service valves in
each inlet supply MUST be fitted as an
independent method of isolating the
shower should maintenance or servicing be
necessary.
f
If it is intended to operate the shower
in areas of hard water (above 200 ppm
temporary hardness), a scale inhibitor may
have to be fitted. For advice on the Triton
scale inhibitor, please contact Customer
Service.
g
DO NOT operate the shower outside
the guidelines as laid out in ‘site
requirements’.
The mixer is designed for use with traditional
low pressure ‘gravity’ water systems, using a
cold water cistern and hot water cylinder.
All the models are suitable for the higher
pressure systems found in the UK up to a
maximum of 5 bar running pressure.
IMPORTANT: When installing this mixer with
a combination boiler or multi-point, flow
restricters MUST be installed in the unit.
The mixer is suitable for fully modulating type
combination boilers and multi-point hot water
heaters. It is also suitable for thermal storage,
unvented systems and pumped gravity systems.
IMPORTANT: Before installing with a gas
instantaneous water heater, make sure it is
capable of delivering hot water at a minimum
switch-on flow rate of 3 litres per minute.
At flow rates between 3 and 8 litres per
minute, the appliance must be capable of
raising the water temperature to a minimum
of 52°C. Water temperature at the inlet to
the mixer must remain relatively constant
when flow rate adjustments are made (refer
to the water heater operating manual to confirm
compatibility with this mixer shower).
Replacement parts can be ordered from Triton
Customer Service. See ‘spare parts’ for details and part
numbers.
Due to continuous improvement and updating,
specification may be altered without prior notice.
1
Bar mixers
COMPONENTS
(Fig.1)
Fig.1
1
2
2
1
Tyne thermostatic mixer valve.
2
Long thread straight inlet connector.
3
Showerhead (not shown).
4
Riser rail assembly (not shown).
Bar mixers
SITE REQUIREMENTS
Water temperature requirements
The installation must be in accordance with
Water Regulations and Byelaws.
Maximum hot water temperature = 80°C
Running water pressure:
Minimum hot water temperature = 52°C
Recommended maximum = 65°C
Gravity fed - 0.1 bar min. to 1.0 bar max.
Mains fed - 1.0 bar min. to 5.0 bar max.
Maximum cold water temperature = 20°C
Maximum static water pressure:
BS 6700 recommends that the temperature of
stored water should never exceed 65°C.
Gravity and mains – 10 bar
A stored water temperature of 60°C is
considered sufficient to meet all normal
requirements and will minimise the effects of
scale in hard water areas.
DO NOT connect the mixer shower to
a gravity hot supply and a mains cold
supply (or vice versa).
For the best performance within the specified
running pressure range a minimum flow of eight
litres per minute should be available to both
inlets.
Temperature adjustment range
The mixed water temperature can be adjusted
from cold through to a top limit which can be
preset during installation. This is with full antiscald protection throughout the range (35°C
to 40°C) providing the hot water temperature
at the inlet remains 10°C above the outlet
temperature.
While the mixer shower is operational (open
outlet), inlet pressures must not be capable of
exceeding 7 bar. For effective operation of the
internal seals, the maximum static pressure must
not be exceeded.
IMPORTANT: This mixer shower will shut off if
there is a loss of water to either supply.
Note: On sites where the running pressure is
above 5 bar, the use of a suitably sized pressure
reducing valve fitted in the cold mains supply
pipework can provide nominally equal pressures
at the mixer shower.
The pipework should be installed such that the
flow is not significantly affected by other taps
and appliances being operated elsewhere on the
premises.
Where thermal store systems and instantaneous
gas water heaters are used, if excessive drawoffs take place the boiler may not be able to
maintain an adequate output temperature.
This could result in the shower temperature
becoming noticeably cooler.
3
Bar mixers
TYPICAL SUITABLE INSTALLATIONS
Fig.3 (diagrammatic view – not to scale)
a) Instantaneous gas-heated systems,
e.g. combination boilers (fig.3)
The shower control MUST be installed with a
multipoint gas water heater or combination
boiler of a fully modulating design (i.e.
to maintain relatively stable hot water
temperatures).
Combination
boiler
Mixer
A drop tight pressure reducing valve MUST
be fitted if the supply pressures exceed 5 bar
running.
Service
valves
An expansion vessel (shown in fig.3) MUST
be fitted, and regularly maintained, to prevent
the shower mixer being damaged by excess
pressures. This may already be installed within
the boiler (check with manufacturer) and is in
addition to the normally larger central heating
expansion vessel.
Hot water
CH flow
Expansion
vessel
Cold
mains
supply
CH return
The layout and sizing of pipework MUST be
such that nominally equal inlet supply pressures
are achieved and the effects of other draw-offs
are minimised. The hot supply temperature
MUST remain a minimum of 10°C hotter than
the required blend temperature for optimum
performance.
Stop
Pressure
tap reducing valve
Fig.4 (diagrammatic view – not to scale)
Safety devices
not shown
b) Unvented mains pressure systems
(fig.4)
Mixer
The shower control can be installed with an
unvented, stored hot water cylinder.
For systems with no cold water take off after the
appliance reducing valve, it will be necessary to
fit an additional drop tight pressure reducing
valve when the mains pressure is over 5 bar.
The drop tight pressure reducing valve must be
set at the same value as the unvented package
pressure reducing valve.
Service
valves
Unvented
hot water
storage unit
Expansion
vessel
Note: An additional expansion vessel (fig.4)
may be required if a second pressure reducing
valve is installed. This does not apply to
packages with a cold take off after the pressure
reducing valve to the cylinder.
Pressure
reducing valves
The layout and sizing of pipework MUST be
such that nominally equal inlet supply pressures
are achieved and the effects of other draw-offs
are minimised.
Balanced cold mains supply
Stop tap
Cold mains supply
4
Bar mixers
c) Mains pressurised thermal store
Fig.5 (diagrammatic view – not to scale)
systems (fig.5)
Packages of this type, fitted with a tempering
valve (blender valve) can be used. A drop tight
pressure reducing valve MUST be fitted if the
supply pressures exceed 5 bar running.
Mixer
An expansion vessel (shown in fig.5) MUST be
fitted, and regularly maintained, to ensure the
unit is not damaged by excess pressures. This
may already be installed externally or internally
within the thermal store (check with thermal
store manufacturer).
Service
valves
Blender
valve
Hot
water
d) Gravity fed systems (fig.6)
The shower control MUST be fed from a cold
water cistern and hot water cylinder providing
nominally equal pressures. There must be
a minimum of 1 metre head of water. The
minimum head distance is measured from the
base of the cold water cistern to top of the
showerhead.
Expansion
vessel
Pressure
reducing
valve
Return
Stop tap
Flow
Boiler
Cold mains supply
e) Pumped gravity fed systems
(fig.7)
Fig.6 (diagrammatic view – not to scale)
The shower control MUST be fed from a cold
water cistern and hot water cylinder providing
nominally equal pressures.
Stop valve
The mixer unit may be used with a gravity
fed system with a pump to boost pressures as
shown.
Cold
water
cistern
Cold supply
Gate
valve
Minimum
head
Hot supply
Cold
water
mains
supply
Alternative
supply
Service
valves
Mixer
Hot water
cylinder
Drain
valve
5
Other
draw-offs
Bar mixers
INSTANTANEOUS WATER HEATERS
APPLIANCE CAPABILITIES
Fig.7 (diagrammatic view – not to scale)
Stop valve
Cold
water
cistern
In order to provide the best performance from
the shower when connected to an instantaneous
water heater, the appliance must be capable of
raising the temperature of the incoming water
to a minimum of 52°C (125°F) and delivering a
flow rate of not less than eight litres per minute.
Cold supply
Minimum
head
Gate
valve
Flow limiters supplied MUST be inserted into the
long thread straight connectors as follows:
Hot supply
Cold
water
mains
supply
Mixer
Insert the filter, then the flow limiter (Fig.8) and
secure in place with the threaded retainer.
Alternative
supply
Hot water
cylinder
Drain
valve
Service
valve
Service
valve
With the flow limiter fitted and when the
system is in use, the On/Off flow control should
be turned fully anti-clockwise to the full flow
setting.
Pump
Other
draw-offs
PREPARING THE MIXER VALVE
Isolating switch
or pull cord
switch (both
fused at 3A)
Check the contents to make sure all parts are
present.
Ring main
WARNING!
The shower must not be positioned
where it will be subject to freezing
conditions.
Fig.8
Filter
Before installing, make sure all the openings on
the valve are carefully covered to stop ingress
of any debris, etc. while routing the supply
pipework.
Threaded
retainer
Long thread
fitting
The shower valve is suitable for installation on a
solid wall, a stud partition wall, dry lined wall or
fixing to a laminate cubicle or panel.
Flow
limiter
The hot and cold water pipes should be securely
attached within the wall or panel to support the
valve and prevent movement after installation.
The hot water inlet has a red symbol next to the
inlet and must be on the left-hand side.
6
Bar mixers
SITING OF THE SHOWER
Fig.9 (diagrammatic view – not to scale)
Refer to (fig.9) for correct siting of the shower.
Position the shower and showerhead on the wall
so that all controls can be comfortably reached
while using the shower. The showerhead can be
positioned either side of the shower.
The unit must be positioned horizontally with
the outlet port at the bottom.
Showerhead can
be mounted
either side of
the mixer.
INSTALLATION
Note: The outlet of the shower MUST NOT
be connected to anything other than the
showerhead supplied.
Height of
showerhead
to suit user’s
requirement.
DO NOT use jointing compounds on any
pipe fittings for the installation.
DO NOT solder fittings near the mixer
unit as heat can transfer along pipework
and damage the seals and thermostatic
components.
Note: Suitable service valves (complying with
Water Regulations and Byelaws) MUST be
fitted on the hot and cold water supplies to the
shower as an independent means of isolating
the water supplies should maintenance or
servicing be necessary.
Fig.10
When connecting the pipework avoid using
tight 90° elbows. Swept or formed bends will
give the best performance.
Straight fittings
The supply pipes can be routed either from
the side, rising, rear or falling and must end
in suitable fittings (fig.10) to accept the long
thread connectors.
The straight connectors can be used to connect
to ½” BSP female elbow fittings in solid wall
installations. The inlet centres on the shower
valves must be aligned horizontally and centred
to 150mm.
The hot and cold supply pipes must be
anchored rigidly to support the valve and to
prevent any movement after installation.
If installing in hollow walls or laminate cubicles,
fittings are supplied to compress onto the wall
to support the mixer valve (fig.11).
7
Bar mixers
Fig.11
Connector
The maximum thickness of wall is about 20mm.
Enough room must be left on the connector to
fit the compression nut and olive. At the front
end, an allowance MUST be made to accept the
shower union and collar.
Locking nuts
Flush out the pipework in accordance
with Water Regulations and Byelaws.
Collar
Flanges
Connect 15mm pipework using standard
compression nuts and olives (fig.12).
Seals
Screw the supplied collars onto the fittings until
tight to the wall.
20mm. max. thickness
Offer the shower valve to the fittings and,
checking that the sealing washers are place,
screw the unions onto the fittings.
If installing with a combi multipoint system
make sure the flow limiters are fitted.
Fig.12
LEAK TESTING
Fit the hose to the outlet and direct it to waste.
Open the supplies and test for leaks in the valve
connections. Remedy any leaks if necessary.
COMMISSIONING
Make sure that both the hot and cold water
supplies are fully open and at (or near to) their
design temperature and pressures, and are
within the requirements as stated.
Check the temperature knob (right-hand side)
is rotated fully anti-clockwise (press the override
button to achieve maximum temperature
setting).
Make sure the showerhead is directed to waste.
Start the water flow by turning the flow control
(left-hand side) anti-clockwise.
Allow the shower to run at the maximum
temperature setting until the water temperature
has stabilised. Using the temperature control
knob, rotate until your desired maximum
showering temperature is reached.
The mixer valve contains a maximum
temperature override button set at 40°C.
The mixer valve is factory set to give a
maximum outlet temperature of 40°C. This
should be checked on site to make sure the
setting has not been altered and also to make
sure of user safety.
8
Bar mixers
Adjusting the maximum temperature
override setting
Fig.13
When you are satisfied with the showering
temperature, remove the temperature control
knob by removing the end cap and unscrewing
the retaining screw (fig.13).
Reposition the control on the spline so the peg
inside the control engages against the stop
(fig.14) on the temperature control body.
Refit the controls and secure in place with the
screw.
OPERATING THE SHOWER
Fig.14
To start the shower, rotate the On/Off flow
control (left-hand side) fully anti-clockwise for
maximum flow.
Stop
To stop the water flow, rotate the On/Off flow
control fully clockwise.
To adjust the water temperature, rotate
the temperature control (right-hand side)
– clockwise for a cooler shower or anti-clockwise
for a hotter shower.
Maximum
temperature
stop
Valve spindle
To overcome the maximum temperature stop,
depress the button on the temperature control.
CAUTION: Exposed metal surfaces may
become hot during use.
Fig.15
CLEANING THE FILTERS
Turn off the water supplies before starting.
To gain access to the filters remove the unit
from the inlet fittings.
Remove the sealing washers from the union
inlets and unscrew the filter cap on each inlet
(fig.15). Remove the filter and wash the filter
thoroughly under running water to remove all
debris. Replace the filter into the recess on the
cap and screw the unit back into each inlet
union.
Filter cap
Reassemble the shower to the inlet fittings.
9
Filter
Bar mixers
Fig.16
Fig.17
FITTING THE RISER RAIL
WARNING!
Check there are no hidden cables
or pipes before drilling holes for
wall plugs. Use great care when
using power tools near water. The
use of a residual current device
(RCD) is recommended.
Fig.18
Decide the position for the rail on the wall
within the shower area. Proceed as follows:
Fit the showerhead holder onto the riser rail.
The correct orientation of the holder is when the
showerhead holder is sloping DOWN (fig.16).
To fit the showerhead holder onto the riser
rail unit, press and hold the button on the
underneath of the showerhead holder to release
the locking mechanism, then slide onto the rail.
Slide the supplied soap dish onto the riser rail
below the showerhead holder (fig.17).
Slide the top and bottom finishing trims onto
the riser rail (fig.18).
Push the two fixing brackets into the ends of the
riser rail (fig.19).
Offer the rail assembly to the wall (fig.20).
Using the brackets as templates, mark two upper
holes and two lower holes. Note there are four
provisions for screws per bracket – select the
two most suitable for your requirements. Make
sure the rail is aligned vertically.
Drill and plug the wall. (The wallplugs provided
are suitable for most brick walls – use an
appropriate masonry drill, but if the wall is
plasterboard or a soft building block, use special
wallplugs and a suitable drill bit).
Screw to the wall with the fixing screws
supplied.
Slide the finishing trims onto the brackets. Make
sure the lug on each rail bracket end engages
into the slot on the fatter end of each trim
before push fitting the thinner ends in place
(fig.21).
Fig.20
Fig.19
10
Bar mixers
To remove a trim, push a small screwdriver or
similar through the slot in the trim end and
carefully pull away from the wall bracket.
Fig.21
Slide the soap dish down the rail so that its
bracket engages on top of the lower finishing
trim.
Adjusting the showerhead holder
To adjust the height, press the button
underneath the holder to release the locking
mechanism (fig.22). Still pressing the button,
move the holder up or down to suit user’s
requirement.
FITTING THE HOSE AND
SHOWERHEAD
Fig.22
Feed the flexible hose through the soap dish
aperture (fig.23) so the dish acts as a retaining
ring (Water Regulations).
Screw the flexible hose to the shower outlet
and showerhead, checking the supplied washers
are in place at both ends of the flexible hose
(fig.24).
Place the showerhead into the holder and check
that it fits correctly (fig.25).
Fig.23
Note: The holder is slightly tapered and the
showerhead and hose will only fit from one
direction.
Shower
outlet
IMPORTANT: It is the conical end of the hose
which grips into the holder. The showerhead
will not fit in the holder without the hose
attached.
Showerhead
Washers
Fig.24
Fig.25
Showerhead
Holder
11
Bar mixers
Fig.26
ADJUSTING THE SHOWERHEAD
Five showerhead patterns are available (fig.26).
Adjust the spray pattern by turning the bezel
on the showerhead in either direction until the
desired pattern is obtained.
12
Bar mixers
CLEANING
Fig.27
Sprayplate
key
WARNING!
DO NOT use ‘powerful’ abrasive
or solvent cleaning fluids when
cleaning the shower as they may
damage the plastic fittings.
Before cleaning, turn off the unit at the mains
supply to avoid the shower being accidentally
switched on.
Sprayplate
IT IS IMPORTANT TO KEEP THE SHOWERHEAD
CLEAN TO MAINTAIN THE PERFORMANCE
OF THE SHOWER. The hardness of the water
will determine the frequency of cleaning. For
example, if the shower is used every day in a
very hard water area, it may be necessary to
clean the showerhead on a weekly basis.
Fig.28
Sprayplate removal
There is no need to remove the showerhead
from the hose.
Using the removal tool supplied (fig.27),
locate the raised ’bosses’ into the recesses in
the sprayplate. Hold in firmly and twist anticlockwise (fig.28). This movement may turn the
cartridge assembly as well until it reaches a ‘stop’.
Hold the cartridge firmly and continue to twist
anti-clockwise. Having loosened the sprayplate,
it can be unscrewed and removed completely.
Clean the sprayplate with a suitable brush or
preferably leave it to soak overnight in a mild
proprietary descalent. Make sure all traces of
scale are removed and thoroughly rinse in clean
water afterwards.
Before replacing the sprayplate, switch the
power back on at the mains supply and direct
the hose and showerhead to waste.
Turn the flow control fully anti-clockwise. This
operation will flush out any loose scale deposits
in the unit and showerhead. Stop after about
thirty seconds.
Refit the sprayplate by screwing clockwise. Use
the tool to screw the sprayplate tight.
13
Bar mixers
SPARE PARTS
5
6
1
6
3
2
4
8
7
Ref. Description
Part No.
1
Closure knob
83307490
2
Mechanic headwork
83307320
3
Thermostatic cartridge
83307500
4
Regulation knob
83307510
5
Non-return valve
83307290
6
Trim pack
86001150
7
Straight inlet connector
UNPIPCON
Ref. Description
8
14
Bar bracket (optional)
Part No.
UNBMXBKT
Bar mixers
SPARE PARTS
Ref. Description
9
5 mode showerhead
Part No.
22011110
10 Brackets (pair)
22010430
11 Trims (pair)
22010740
12 Riser rail
22010750
13 Showerhead holder
22010730
14 Soap dish
22010470
15 Flexible hose
28100000
9
10
11
12
13
14
15
15
Bar mixers
FAULT FINDING
The following can be carried out by a competent person
Problem/Symptom Cause
Action/Cure
1 Water too hot.
1.1 Temperature control
incorrectly commissioned.
1.1.1 Refer to commissioning section.
1.2 Not enough cold water
flowing through shower.
1.2.1 Turn temperature control anti-clockwise.
1.3 Increase in the ambient
cold water temperature.
1.3.1 Turn temperature control anti-clockwise.
1.4 Cold water supply
blocked.
1.4.1 Turn shower off and consult a competent
plumber or contact Triton Customer Service.
1.5 High volume of cold
water drawn off elsewhere.
1.5.1 Reduce the simultaneous demand from
the supply.
2 Water too cold. 2.1 Temperature control
incorrectly commissioned.
3 High water
flow and/or poor
performance on a
mains fed system.
2.1.1 Refer to commissioning section.
2.2 Not enough hot water
flowing through shower.
2.2.1 Turn the temperature control clockwise.
2.3 Decrease in the
ambient cold water
temperature.
2.3.1 Turn the temperature control clockwise.
2.4 Insufficient hot water
supplies from the heating
system.
2.4.1 Make sure heating appliance is set to
maximum or has sufficient stored hot water.
2.5 Hot water supply
blocked or restricted.
2.5.1 Turn shower off and consult a competent
plumber or contact Triton Customer Service.
2.6 Flow limiter not fitted
(HP systems only).
2.6.1 Fit the supplied flow limiter in the
showerhead (see ‘instantaneous gas water
heaters’).
3.1 Flow limiters not fitted.
3.1.1 Fit the supplied limiter in the showerhead
or inlets depending upon model (see ‘high
pressure systems’).
2.4.2 Make sure heating appliance is igniting
by trying a hot water tap elsewhere.
16
Bar mixers
FAULT FINDING
The following is recommended for a professional qualified installer only
Problem/Symptom Cause
Action/Cure
4 Water does not
flow or shower
pattern collapses
when another
outlet is turned on.
4.1 Water supplies cut off.
4.1.1 Check water elsewhere in house and if
necessary contact local water company.
4.2 Shower unit blocked.
4.2.1 Inspect the inlet filters. Clean if necessary.
4.3 Blockage in pipework.
4.3.1 Turn the shower off and consult a
suitably competent plumber.
4.4 Showerhead blocked.
4.4.1 Clean showerhead.
4.5 System not capable of
supplying multiple outlets
at the same time.
4.5.1 Reduce the simultaneous demand.
4.5.2 Make sure stop/service valves are fully
open.
4.5.3 Check if sufficient water pressure.
5.1 Running pressure
in excess of maximum
recommended.
5.1.1 Fit a pressure reducing valve.
6 Shower controls 6.1 Running pressure
noisy while in use. in excess of maximum
recommended.
6.1.1 Fit a pressure reducing valve
5 Water too cold.
7 Shower will not
shut off.
7.1 Flow control washer
worn.
7.1.1 Renew flow control washer.
17
Service Policy
Triton Standard Guarantee
In the event of a complaint occurring, the following
procedure should be followed:
1 Telephone Customer Service on
0870 067 3333 (0845 762 6591 in Scotland and
in Northern Ireland), having available the model
number and power rating of the product, together
with the date of purchase.
2 Triton Customer Service will be able to confirm
whether the fault can be rectified by either the
provision of a replacement part or a site visit
from a qualified Triton service engineer.
3 If a service call is required the unit must be fully
installed for the call to be booked and the date
confirmed. In order to speed up your request,
please have your postcode available when
booking a service call.
4 It is essential that you or an appointed
representative (who must be a person of 18 years
of age or more) is present during the service
engineer's visit and receipt of purchase is shown.
5 A charge will be made in the event of an aborted
service call by you but not by us, or where a call
under the terms of guarantee has been booked
and the failure is not product related (i.e. scaling
and furring, incorrect water pressure).
6 If the product is no longer covered by the
guarantee, a charge will be made for the site
visit and for any parts supplied.
7 Service charges are based on the account being
settled when work is complete, the engineer
will then request payment for the invoice. If this
is not made to the service engineer or settled
within ten working days, an administration
charge will be added.
Triton guarantee this product against all mechanical
defects arising from faulty workmanship or materials
for a period of five years for domestic use only, from
the date of purchase, provided that it has been
installed by a competent person in full accordance
with the fitting instructions.
Any part found to be defective during this
guarantee period we undertake to repair or replace
at our option without charge so long as it has been
properly maintained and operated in accordance
with the operating instructions, and has not been
subject to misuse or damage.
This product must not be taken apart, modified or
repaired except by a person authorised by Triton.
This guarantee applies only to products installed
within the United Kingdom and does not apply to
products used commercially. This guarantee does
not affect your statutory rights.
Replacement Parts Policy
Availability: It is the policy of Triton to maintain
availability of parts for the current range of
products for supply after the guarantee has
expired. Stocks of spare parts will be maintained
for the duration of the product’s manufacture and
for a period of five years thereafter.
In the event of a spare part not being available a
substitute part will be supplied.
Payment: The following payment methods can be
used to obtain spare parts:
1 By post, pre-payment of pro forma invoice by
cheque or money order.
2 By telephone, quoting credit card (MasterCard
or Visa) details.
3 By website order, www.tritonshowers.co.uk
What is not covered:
1 Breakdown due to: a) use other than domestic
use by you or your resident family;
b) wilful act or neglect; c) any malfunction
resulting from the incorrect use or quality of
water or incorrect setting of controls; d) faulty
installation.
2 Repair costs for damage caused by foreign
objects or substances.
3 Total loss of the product due to non-availability
of parts.
4 Compensation for loss of use of the product or
consequential loss of any kind.
5 Call out charges where no fault has been found
with the appliance.
6 The cost of repair or replacement of
showerheads, hoses, riser rails and/or wall
brackets or any other accessories installed at the
same time.
7 The cost of routine maintenance, adjustments,
overhaul modifications or loss or damage arising
therefrom, including the cost of repairing
damage, breakdown, malfunction caused by
corrosion, furring, pipe scaling, limescale, system
debris or frost.
Customer Service:
% 0870 067 3333
Scottish and Northern Ireland
Customer Service:
0845 762 6591
Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR
Triton is a division of Norcros Group (Holdings) Limited
%
%
Trade Installer Hotline:
0870 067 3767
Fax: 0870 067 3334
www.tritonshowers.co.uk
E mail: technical@tritonshowers.co.uk
TRITON reserve the right to change product specification without prior notice. E&OA. © TRITON SHOWERS 2008
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