Swann Ultra HD Security Camera Instruction Manual

Swann Ultra HD Security Camera Instruction Manual
Limited Warranty - Terms & Conditions
Helpdesk/Technical Support
USA & Canada
1800 627 2799
1800 788 210
New Zealand
0800 479 266
0808 168 9031
Swann Communications warrants this product
against defects in workmanship and material for
a period of one (1) year from its original purchase
date. You must present your receipt as proof of
purchase for warranty validation. Any unit which
proves defective during the stated period will
be repaired without charge for parts or labour
or replaced at the sole discretion of Swann. The
end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any
country other than the country of origin.
Security Made Smarter
© Swann Communications 2017
The warranty does not cover any incidental, accidental or consequential damages arising from
the use of or the inability to use this product. Any
costs associated with the fitting or removal of this
product by a tradesman or other person or any
FCC Verification
other costs associated with its use are the responsibility of the end user. This warranty applies
to the original purchaser of the product only and
is not transferable to any third party. Unauthorized end user or third party modifications to any
component will render all warranties void. By law
some countries do not allow limitations on certain
exclusions in this warranty. Where applicable by
local laws, regulations and legal rights will take
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
For Australia: Our goods come with guarantees
which cannot be excluded under Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality.
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is
Consult the dealer or an experienced radio/TV technician for help
Ultra HD
Security Camera
5MP and 4K HD Bullet Camera for
Ultra HD Network Video Recorders
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) These devices may not cause harmful interference.
(2) These devices must accept any interference received, including interference that may cause
undesired operation.
Congratulations on your purchase of this Swann
Ultra HD Network Video Camera. You’ve made
a fine choice for keeping a watchful eye over
your home or business. The camera delivers
brilliant and amazingly clear high definition
images and videos in both day and nighttime
conditions even in complete darkness. Designed
in an elegant, unobtrusive weatherproof casing
with an integrated 3-axis mounting bracket,
the camera is versatile enough to be installed
on walls and ceilings - indoors or outdoors and
will be an excellent addition to your Swann NVR
monitoring solution.
Note: This manual covers both the 5MP and 4K
camera models.
Connecting your Camera
Important note - All jurisdictions have specific
laws and regulations relating to the use of
cameras. Before using an y camera for any
purpose, it is the buyer’s responsibility to be
aware of all applicable laws and regulations that
prohibit or limit the use of cameras.
Mounting your Camera
To connect your camera to the NVR, simply connect the supplied Ethernet cable to the LAN connection on
the camera then plug the other end of the cable into one of the IP camera inputs on the back of the NVR.
The camera can be mounted onto a flat surface using screws. The surface must have sufficient
strength to hold the camera.
Important safety instructions
1) Make sure the camera is fixed correctly and
stable if fastened in place.
Ethernet cable
2) Do not operate if wires and terminals are
3) Never place strain of any kind on the network
cable connection. It’s designed to clip into place to
prevent slippage, but it won’t support any weight
and can be easily broken by a sharp tug. Exercise
DC Power
Warning - Modifications not approved by the party
responsible for compliance could void user’s
authority to operate the equipment.
Unscrew the compartment
lid underneath the camera
body using the supplied tool
to access the Reset button if
Some things to consider when choosing a location 1) What you want to monitor and where you’ll get the
best view of it.
Position the camera in the location you want to mount it, and
mark the screw holes on the surface to position the screws.
Then, using appropriate screws for the surface you’re fixing the
camera to, secure the camera into place.
If you’re mounting to a wooden surface, then screw the camera
directly to the surface.
If you’re mounting to a masonry surface (bricks, concrete or
similar), then you’ll need to use wall plugs.
2) How you’re going to connect the camera to your
monitoring system; remember that ca bles and
connections shou ld be kept out of the weather.
3) It’s recommended to mount your camera at an
elevated position to minimise harm.
4) Place your camera as close to the area of interest
as practicable. The best position is from about 4m
(13ft) above looking slightly down, keeping in mind
the details you are looking for.
Adjusting the camera angle
The Ethernet cable is the same at both ends so it doesn’t matter which end plugs into the camera or the NVR.
Note: The DC Power connector is provided as an alternative power option if required. The NVR will provide PoE
power over the network cable when connected as described above and in this case the DC Power is not needed.
Camera Location Tips
Loosening the locking ring will allow you to pan, tilt and rotate
the camera.
Remember to tighten the locking ring back securely to lock the
camera’s position in place after you’ve finished adjusting the
viewing angle of the camera.
5) Although the sky looks nice when you look at the
live view from your camera, it is an unlikely direction
for an offender to approach, make sure your camera
has minimal sky in it as the light in daylight can make
the foreground of the image darker.
6) Think about the most likely way a potential offender
may approach your home, use your cameras to give
you the best coverage of these areas.
7) The camera’s casing is resistant to water, different
weather conditions and tampering. It would take
an overwhelming event of this kind to damage the
housing of the camera. However, the cable and
connector are vulnerable and require protection.
8) Even though the camera is weather and waterresistant, prolonged exposure to adverse weather
conditions such as sunlight or excessive moisture,
may eventually damage the internal components of
the camera and adversely affect its performance.
9) Avoid bending your cables at sharp angles.
10) If you install the camera outside of your home,
we highly recommend using waterproof tape
to wrap the cable connection area between the
camera’s network (LAN) port and the extension
cable’s Ethernet plug, as shown below. Use as
much as is necessary for the layer of tape to
protect the connection. This will help prevent
water or moistuire from leaking into the cable
which can cause the network cable connection to
degrade over time or stop working.
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