Frequently Asked Questions About What to Do After a Drinking Water Advisory When I turn on the faucet, the water sputters. Why? You have air in your lines. Turn on your tap slowly and run the water until the sputtering stops. The water is discolored. What should I do? Flush water pipes by running the water until it is clear. Do not wash clothes if the water is discolored. Wait until the water runs clear at the tap. Wash a load of dark clothes first. What should I do if my water pressure is low? Check the faucet screens for trapped particles. Remove the screens and clean out any particles. Put the screens back on the faucet. Do I need to clean out my faucets? Yes. You should flush your faucets after the drinking water advisory. • Turn on the cold water tap at all faucets and run the water until you feel a change in temperature (i.e. the water gets noticeably colder). This may take several minutes. My refrigerator has a water dispenser/ice maker. Do I need to clean them? Yes. Water dispensers and ice makers are connected to your water line. You need to flush and clean them. Follow the directions in the owner’s manual or: • Change the filter cartridges. • Throw out ice. • Flush the water dispenser for 3 to 5 minutes. • Run the ice maker for 1 hour. • Throw out all the ice. • Wash and sanitize bin areas. Do I need to do something for the water softener? Yes. You may need to run through a regeneration cycle. Follow the directions in the owner’s manual. I have a water treatment unit for the house. Does it need special care? Yes. Change the filter cartridges. Some units need disinfecting. Follow the directions in the unit’s owner’s manual.
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