Creig Owner`s manual
Owner’s manual
1. Brake levers
2. Brake calipers
5. Seatpost clamp
6. Saddle clamp
8. Stem bolts
10. Headset spacers
11. Headset adjuster bolt
Remove front wheel and fork packaging
Step 1 of 6
a. Remove front wheel protection packaging.
13. Grip shift
18. Rear derailleur
21. Suspension Fork
b. Remove fork plastic protection packaging.
Creig 24 / Creig 26
Telephone: +44 (0)1584 856881
Step 2 of 6
Remove brake caliper packaging
c. Remove brake caliper plastic protection packaging.
Do not pull brake when caliper spacer is removed. Please keep caliper spacer for transportation when wheel is removed
Creig 24 / Creig 26
d. Install front quick release (QR) from pedal box.
Ensure QR spring orientation is correct.
Telephone: +44 (0)1584 856881
Step 3 of 6
Securing front wheel
a. Put front wheel into the fork. Ensure (QR) lever
is not on gear side. Check this matches rear.
b. Hold QR lever in fully ‘open’ position and turn nut clockwise.
Do not fully tighten nut.
Creig 24 / Creig 26
Telephone: +44 (0)1584 856881
Step 4 of 6
Pedal installation
a. Left pedal
b. Right pedal
c. Clamp the QR lever to fully ‘closed’ position in line with the fork.
The QR lever should start to feel tight at 90 degrees as you close – if it is too tight or too loose you can adjust by holding lever
‘open’ again and turning nut.
Left pedal – rotate pedal axle clockwise towards front of bike.
Right pedal – rotate axle anti-clockwise towards front of bike.
Tighten max. 30Nm
Check front wheel is correctly installed by lifting the handlebar and
holding the wheel at the fork. Firmly push from side to side. If
there is no movement the wheel is fitted correctly.
Please ensure you identify the left and right pedals
before installing.
Creig 24 / Creig 26
Telephone: +44 (0)1584 856881
Step 5 of 6
Adjust saddle height
Step 6 of 6
Brake pad bed-in
It is important to bed-in your new brake pads to achieve optimal
performance, increase pad longevity and reduce the likelihood of brake
fade and noise.
To safely achieve optimal results, remain seated on the bike during the
entire bed-in procedure. Accelerate the bike to a moderate speed (12mph /
20kph), then firmly apply the brakes until you are at walking speed. Repeat
approximately twenty times. Next, accelerate the bike to a faster speed
(20mph/30kpm), then firmly apply the brakes until you are at a walking
speed. Repeat approximately ten times.
Loosen seatpost clamp
Move to desired height
Tighten clockwise max. 4Nm
Seatposts are clearly marked with minimum insertion mark.
Please do not raise saddle above this line.
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Important: do not lock up the wheels at any point during the bed-in
procedure. Allow the brakes to cool prior to any additional riding. If you
require further information about your brakes, contact our technical support
team on +44 (0)1584 856 881 or email
Telephone: +44 (0)1584 856881
Safety first
Before you head off please read our advice for safe cycling. If you are
the responsible adult, parent or guardian we recommend the following
Ensure that a helmet is adjusted correctly in accordance with the
manufacturer’s instructions.
Avoid riding by any busy streets or highways. Always observe national legal requirements if riding on public
roads. If you are cycling in any other countries or in the EU, please
check national guidelines.
Ensure your child is wearing sturdy footwear and nothing can
become entangled in the pedal or drivetrain.
Tumbles are an inevitable part of riding a bike and sometimes the
bike can get damaged. It is very important that a bike is inspected if
an accident occurs. Here are some things to look out for:
Ensure that your child familiarises themselves with their new
bicycle in a safe environment.
We pride ourselves on light action brakes. Check your child can
come to a stop safely using the brakes. Walk beside them and
assist them in pulling the brake lever to allow them to feel its
Your Islabike is set up so that the right hand brake lever operates
the front brake. Where the destination country drive on the right
(with the exception of our balance bike) the right hand brake lever
will operate the rear brake.
Be aware braking performance and grip will be drastically reduced
in wet conditions.
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1. Handlebar ends becoming exposed from repeated contact with
the ground or heavy fall. Never let a child ride a bike with an
unplugged handlebar end. You can buy replacement handlebar
grips on our website or call
+44 (0)1584 856 881.
Telephone: +44 (0)1584 856881
User guidelines
Your Creig has been designed to be ridden on rough trails, rough
unpaved roads and rough terrain that require technical skill. Jumps
and drops are intended to be less than 61cm (24inches). The
maximum safe combined rider and luggage weight limits are as
Your Islabike comes with a 5-year guarantee on frame and forks and a 2-year
guarantee on parts. This covers faulty manufacturing but not normal wear and
tear. This guarantee only applies to the original purchaser of the bike.
Ex-display / Demo: 5-years frame and forks / 2-year parts
Second hand: 12-months frame and forks
• Creig 24 • Creig 26 = 55Kg
= 65Kg
It is not possible to make a bike that is never going to be damaged
in an accident. If your child uses their bike beyond its limitations,
there is a high risk of failure which could result in serious injury
or death. Bikes that are used competitively should be subject to
more frequent and rigorous checks. Take particular care to check
the frame tube junctions and welds as well as all the components
for damage or excessive wear. If in any doubt, please contact our
technical support team on +44 (0)1584 856 881 or email Or take it to a qualified cycle
mechanic for inspection.
Please note your bike is not intended for the following types of riding:
• Dirt jumping • Downhill
• BMX• Slalom
• Four-cross
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Your statutory rights are not affected by the guarantee.
As with all mechanical components, the bicycle is subject to
wear and stress. Materials and components may react to wear
or stress fatigue in different ways. If the design life of a component
has been exceeded it may suddenly fail, possibly causing injuries
to the rider. Cracks, scratches or a change of colour could indicate
that the design life of the component has been reached and it
should be replaced. Extra care should be taken when inspecting parts that are subject to high levels of stress.
Our bikes are not guaranteed for racing in sanctioned or
competitive events. The use of a bicycle in hazardous conditions
including changeable and uneven surfaces can put high,
unpredictable loads on the bicycle and its components. Lack of
rider skill and experience can further increase these loads leading
to the possibility of serious damage to the bicycle and/or injury to
the rider. If you choose to participate in these events then please
carry out more frequent and thorough maintenance and checks,
including regularly inspecting the frame, fork, stem, cranks and
handlebars for signs of damage. Discontinue use immediately if
anything untoward is spotted and contact our technical support
team on +44 (0)1584 856 881 or email
Telephone: +44 (0)1584 856881
Disc brakes
Keeping your bike clean and maintained comes with many benefits. Not
only will your Islabike perform better but it will be safer, last longer and look
great. To do this we have listed some regular checks to help you along the
way. Of course, if you are unsure of anything we strongly recommend you
seek professional advice or contact our technical support team on +44
(0)1584 856 881 or email
Considered one of the most important safety features of your Islabike. It is
a good habit to check the brakes on a regular basis. This should be done
depending on the type, frequency or duration of riding. If your bike has not
been used for a period of time we recommend a quick check before riding.
Firstly, moving parts on your bicycle will need lubricating from time to
time. Weather conditions are generally the biggest factor that determine
frequency of maintenance and lubrication. However, it is also heavily
dependent on the frequency, type and duration of riding.
Rear derailleur
Weekly or after washing / rain
Wheel bearings
Suspension fork
Brake fluid
Weekly or after washing / rain
6 months
Sealed bearings
Sealed bearings
Brake operation – Pull on one brake at a time and look at the brake pads.
Check to see if they are touching the discs evenly when applied. If the
pads are not contacting the discs correctly, they are uneven, rubbing or feel
spongy to apply please contact our technical support team on +44 (0)1584
856 881 or email
Brake pad wear and replacement – Brake pads do not last forever.
Eventually they will need replacing. This will depend on the type, frequency
and duration of riding. Brake pads must be replaced if the total thickness of
the backing plate and pad friction material is less than 3mm.
Riding with backing plate and pad friction material less than 3mm
can result in reduced braking performance, crash, and/or death.
Pads fitted as standard are organic compound. We recommend
replacing with the same compound to maintain performance.
12 months - service
12 months - service
Brake fluid and replacement – The brakes fitted to your bike contain
DOT 4 hydraulic fluid. Your fluid will need replacing annually to maintain
performance. Always seek professional advice – specialist tools are
required for this maintenance.
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Do not allow brake fluid to contact skin or eyes. If fluid comes into
contact with skin or eyes seek dilute with plenty water and seek
medical advice.
Telephone: +44 (0)1584 856881
Tyres and Tubes
Rim trueness - Depending on the type of riding your child does, your
Islabike wheels may become untrue or damaged when riding. This means
they will not spin straight and will wobble. To check this please see step 3
Brakes. If for any reason they are untrue our wheels can be easily repaired.
Please contact our technical support team on
+44 (0)1584 856 881 or email
Tyre wear - Regularly check tyres for general wear and tear. Overtime
your tyres will become more worn and can become more susceptible
to punctures.
Hubs - Your hubs are fitted with cup and cone bearings. Although they
are sealed water and grit can enter your hubs and cause premature
wear. To prolong the life and keep them running smooth and efficient. We
recommend annual maintenance and re-greasing of hub bearings.
Tyre pressure - Regularly check your Islabike tyre pressure as they slowly
go down over time. To check, simply push your thumb hard onto the tyre or
use a pressure gauge fitted to most quality bicycle track pumps. If you can
touch the rim this probably needs some more air.
You should not exceed the maximum tyre pressure printed on the
sidewall of the tyre. We recommend approx. 70% of the maximum
tyre pressure illustrated on your tyre. To inflate presta valves you
must first open the valve by unscrewing and tapping the valve end
to relieve it if stuck. Inflate to correct pressure and then carefully
re-tighten to close the valve.
Use our guide to inflate your tyres,
Valve closed
Creig 24 / Creig 26
Valve open
Telephone: +44 (0)1584 856881
Suspension forks
The drivetrain is a category of components made up of the chain, cranks,
cassette and pedals. These components work together to drive your
Islabike forward and are crucial in maintaining the optimum performance
and life of your Islabike. To keep these running smoothly we advise the
Air Pressure – Air pressure affects how much resistance is required to
move the forks. The forks have had their air pressure pre-set. This is set to
suit the average weight of rider.
Chain cleaning and lubricating – We recommend cleaning and
lubricating your chain weekly or after washing/rain. Simply use soapy
water to wipe over your chain and rear derailleur then dry with a cloth.
Then gently apply any general bicycle oil direct whilst simultaneously
turning the cranks backwards to ensure full chain coverage. Wipe off any
surplus with a cloth.
Your Islabike has had its gears adjusted prior to delivery. These should be
checked periodically or after a fall to ensure they are operating correctly.
Quick check:
Ensure your rear derailleur hanger is not twisted or bent. Place your
Islabike in gear 1 or the biggest sprocket and look from the rear.
Look out to see if the rear derailleur is fouling the spokes or looks
If you need to check or adjust the fork pressure, you must remove the valve
cap on top of the left fork leg and use a specific suspension fork shock
pump designed for this purpose. These are available to order
Creig 24:
Creig 26: 60PSI
Rebound – Rebound affects how quickly the forks return after
compression. The rebound has been set to medium for normal
off-road riding.
To adjust the rebound setting turn the knob on the bottom of the
right fork leg.
+ = Slower return
- = Faster return
Lock out – Lock out prevents the fork from compressing. To turn the
compression On or Off turn the knob on top of the right fork leg.
If the gears are not working correctly contact our technical support team on
+44 (0)1584 856 881 or email
Creig 24 / Creig 26
Telephone: +44 (0)1584 856881
Recommended torque settings
Frame number
All stem bolts
Saddle clamp bolts
Seatpost collar bolt
Crank bolts
Wheel bolts
Caliper bolts
Rotor bolts
Rear derailleur 6Nm
Please make a record of your frame number. This is a combination of
letters and numbers unique to your bike stamped to the underside of the
frame. This is required by police and insurance companies in case of loss.
Spares and replacement parts
We carry stock of replacement parts for your Islabike including inner tubes,
tyres and grips. Please visit our website for a list of readily available spares or
contact us on +44 (0)1584 856 881 or email
We only recommend using genuine parts for safety critical components e.g.
brake cables, brake blocks and bolts.
If you can’t find what you are looking for or are unsure of any compatibility for
older models, please contact our technical support team by phone or email.
+44 (0)1584 856 881
For support on teaching your child to ride, please see our Info Hub.
Creig 24 / Creig 26
Telephone: +44 (0)1584 856881
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