VIDEOMINDER Technical Notes for Windows XP and 2000

VIDEOMINDER Technical Notes for Windows XP and 2000
VIDEOMINDER Technical Notes
for Windows XP and 2000
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Changing VIDEOMINDER's operating/network settings
Adding a node statement
Sharing the server’s hard drive
Adjusting the VIDEOMINDER shortcut properties
Installing and sharing cash drawers
Cash Drawer Firing String
Installing and sharing Parallel Printers
Printer settings in VIDEOMINDER
How to correct delays in the operation of cash drawers and printers
1. CHANGING VIDEOMINDER’S OPERATING/NETWORK
SETTINGS
If you were currently running VIDEOMINDER under System Manager or as a single user
under DOS or Windows 95/98, you will need to change the VIDEOMINDER setup so that
it will work under a Windows 2000/XP network. Proceed as follows:
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Go to a C:\CVM prompt
Type in SETUPCD CVM
Choose Option A - Change program parameters
Choose Option C - Change operating system
Choose Option 5 - MS-Dos 3.3 + Network
Choose Option D - Save changes
Say Yes to save changes
Choose E to Exit
You should also ensure that all the *.EXE files in the C:\CVM> directory are
attributed as READ ONLY.
2. ADDING A NODE STATEMENT
All computers will need a node statement. This is done by editing the existing
AUTOEXEC.NT file that resides in the directory C:\Windows\system32 of each
computer.
The line that needs to be inserted is as follows:
SET NODE=X (X is a specific number)
Each computer would have a different number. Eg,
SERVER Node=1
WORKSTATION Node=2
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3. SHARING THE SERVER’S HARD DRIVE
The server’s hard drive must be shared and given the following rights, as shown
below.
Once the server’s drive has been shared, each workstation will need to map the
server’s shared drive. Then create a shortcut on the desktop that will point to the
CVM.EXE file located in the CVM folder, on server’s shared/mapped drive.
NOTE: VIDEOMINDER data or program files are NOT to be copied on to the
workstations.
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4. ADJUSTING THE VIDEOMINDER SHORTCUT PROPERTIES
After creating the shortcut for VIDEOMINDER, you will need to check the following
properties. To do this, right click on the icon, then click Properties.
1. On the Program tab (left below) ensure that CLOSE ON EXIT is ticked.
2. On the Misc tab (right below) untick Ctrl+Esc, Alt+Prtsc, Alt+Space, Alt+Esc,
Prtsc, and Allow Screen Saver.
3. On the Screen tab (below) select FULL-SCREEN.
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If, when opening up, VIDEOMINDER does not load into a full screen, you will need to do
the following:
1. Start VIDEOMINDER anyway and then press ALT+ENTER to display the
program in a window.
2. Right click the CVM icon in the top left hand corner, and then click
Properties to get the screen below.
3. Click the Layout tab, and then lower the HEIGHT value for both your Screen
Buffer Size and Window Size from 50 to 25.
4. Click OK, and choose SAVE CHANGES FOR FUTURE USE.
5. INSTALLING AND SHARING CASH DRAWERS
Parallel Cash Drawers
In order to install and share the cash drawer, you will need to do the following:
1. Windows requires that on the computer to which the cash drawer is connected
you install a generic text printer on the parallel port that the cash drawer is
connected to.
2. You then need to share that printer and give it a share name of, say, "CASH
DRAWER".
3. On the workstation that will be connecting to that cash drawer you will have to
capture a port on that machine. On the workstation, you will need to type the
following command at a command prompt:
Net use lpt(x): \\servername\sharename /persistent:yes
(x being the required captured port number)
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If you need to stop the capture for any reason, use the following command:
Net use lpt(x): /delete
(x being the required captured port number)
Serial Cash Drawers - Non Shareable
Serial Cash Drawers cannot be shared.
In order for VIDEOMINDER to open a serial cash drawer on a machine running Windows
XP/2000, you must use the following commands in a batch file that runs VIDEOMINDER
from the desktop icon.
mode COM(x):9600,n,8,1
mode LPT(y):=COM(x)
Where (x) = The number assigned for the com port that
the cash drawer is physically plugged into.
Where (y) = The phantom LPT port for VIDEOMINDER - we recommend
using LPT3, so that your physical LPT1 is left available for your printer or
other parallel device.
Once this is done, in the CASH DRAWERS, SLIP PRINTERS & CDU'S screen (inside
Change Setup Parameters), enter in the cash drawer's LPT(y) for that console/node
number.
6. CASH DRAWER FIRING STRING
Within the CASH DRAWERS, SLIP PRINTERS & CDU'S screen (inside Change Setup
Parameters), we advise expanding the firing string to the following:
OPEN THE CASH DRAWER PLEASE ***
This should ensure the cash drawer to fire on most faster computers.
We have also found some cash drawers that require a different firing string like:
UUUU
This can be combined with the above to allow a mix of drawers on your system. So it
would look like:
OPEN THE CASH DRAWER *****UUUU
If your cash drawer will not open, please check with your supplier for the required
string for your specific unit.
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7. INSTALLING AND SHARING PARALLEL PRINTERS
If you are planning to buy a new printer to operate under Windows 2000/XP please
ensure that:
1. it is a parallel printer and NOT USB.
2. it supports DOS printing.
In order to install and share the printer, you will need to do the following:
3. Windows requires, that on the computer to which the printer is connected, you
install the supplied printer driver.
4. You then need to share that printer and give it a share name of, say,
"PRINTER".
5. On the workstation that will be connecting to that printer you will have to
capture a port on that machine. On the workstation, you will need to type the
following command at a command prompt:
Net use lpt(X): \\servername\sharename /persistent:yes
(X being the required captured port number)
If you need to stop the capture for any reason, use the following command:
Net use lpt(X): /delete
(X being the required captured port number)
8. PRINTER SETTINGS IN VIDEOMINDER
If you change your printer to a new type or brand, you may need to do the following:
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Go to a C:\CVM prompt
Type in SETUPCD CVM
Choose Option C - Select or change printer
When asked to enter terminal number press ENTER for Default
Select a printer type that is closest to your printer
NOTE: We suggest you use options "R" or "M" for inkjet/laser printers, and option "H"
for dot matrix printers
6. Say Yes to confirm selection
7. Choose E to Exit
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If you experience problems with the printer not finishing reports, you may wish to
change some of your printer settings in order to resolve the problem. To do so, access
your printer properties and click on the Advanced tab (below).
Change the setting to PRINT DIRECTLY TO THE PRINTER.
If, however, you continue to experience the problem, change the settings back to their
original setting, and check whether the printer driver you are currently using needs to
be updated.
9. HOW TO CORRECT DELAYS IN THE OPERATION
OF
CASH DRAWERS AND PRINTERS
In sharing printers and cash drawers across Windows 2000/XP networks, it is possible
that you will experience a 60 to 90 second delay before printing begins or the cash
drawer opens. To correct this problem you will need to edit the Windows registry.
BEFORE EDITING THE REGISTRY ENSURE THAT YOU
PERFORM A REGISTRY BACKUP!
From the Run Box you will need to run REGEDIT, and edit the following Windows
registry entry:
"HK_local_Machine\System\ControlSet001\Control\WOW"
and change the "LPT_Timeout" to 1 or 2.
CustomSoft Australia Pty Ltd
7/10 Gladstone Road Castle Hill NSW 2154 Australia
Postal address: PO Box 6631 Baulkham Hills Business Centre NSW 2153 Australia
Tel +61-2-9634 8900 Fax +61-2-9634 8922
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e-mail: sales@rocketrental.com Website: www.rocketrental.com
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