user guide for online tourism business licensing service

user guide for online tourism business licensing service
USER GUIDE FOR ONLINE TOURISM
BUSINESS LICENSING SERVICE
User Guide for Online Tourism Business Licensing Service
User Guide on Tourism Business License
Application
This user guide is designed to guide users on how to use the Tourism Business Related Users' System
(TRUST) & On-line Tourism Business Licensing Service (OTBLS) for tourism business license
application.
*For easy scrolling, click on the section or page number to be directed to the relevant section.
Contents
Page
PC Requirements
3
Important to note
3
Section 1 – Guide to applying for Online Tourism Business License
1.1
1.2
Do you need to apply for a Online Tourism Business License?
How do you submit the Online Registration Application?
Section 2 – Guide to paying the pending payments and submitting documents
2.1
2.2
2.3
How do you pay the inspection fee online?
How do you scan and submit required documents?
How do you pay registration fee online?
Section 3 - Guide to Renew your current license
3.1
3.2
How do you pay the renewal fee online?
How do you scan and submit required documents?
4
4
5
10
10
16
17
18
19
25
Section 4- Guide to Submitting an Inquiry
26
Section 5 - Guide to collecting your license after registration/renewal
27
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User Guide for Online Tourism Business Licensing Service
PC Requirements
To access the system, you would need a PC with internet access. To access the website, please
use the recommended Internet browser software:
Mozilla Firefox (45.0.0 or above)
Chrome (54.0.0 or latest updated version)
Important to Note
While accessing OTBLS, please be reminded of the following:
Use the recommended Internet browser software.
Do not click on the browser BACK, FORWARD or REFRESH button.
Do not leave OTBLS idle for more than 10 minutes.
Always log out of OTBLS when not in use.
Should you be prevented from carrying on any transaction in OTBLS at any point in time, close
the Internet browser program and then re-start the Internet browser again.
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User Guide for Online Tourism Business Licensing Service
Section 1 – Guide to apply for Online Tourism
Business License
1.1
Do you need to apply for a Online Tourism Business License?
Please visit http://www.sltda.lk/Registration_with_SLTDA_Services
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User Guide for Online Tourism Business Licensing Service
1.2
How do you submit the Online Registration Application?
Step 1:
Submit a new application for Online Tourism Businesses on the Online Tourism Business Licensing
Services (OTBLS) website.
Enter the following URL https://eservices.sltda.gov.lk/ in the address link shown below in your
internet browser.
Step 2:
Click on the [Click Here To Register] button at the right hand corner.
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User Guide for Online Tourism Business Licensing Service
Step 3:
Click on the [Registration Guidelines] link for your reference.
Step 4:
From the list of Business Type shown below,
select your relevant business type and click on next button.
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User Guide for Online Tourism Business Licensing Service
Step 5:
Please fill out the Form like below.
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User Guide for Online Tourism Business Licensing Service
Step 6:
Please tick all the check boxes and submit the application.
Step 7:
After successfully submit the application you will receive a sms and email regarding your activation
details.(please check junk or spam folder in your mail if not inbox)
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User Guide for Online Tourism Business Licensing Service
Step 8:
After approved your application SLTDA will send a sms and email for submit all the required documents
and payment for inspection process.
Once you received your email, please login using the given username and password by clicking the link
and submit all the required documents and payment.
After login, you see the page with pending payments with documents.
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User Guide for Online Tourism Business Licensing Service
Section 2 – Guide to paying the Online Payment
2.1
How do you pay the inspection fee online?
Step1
Please click the [pay now] button for payment option page.
Step 2
Please choose your payment option.
If you choose your payment by [Visa or Master Card] please select and click the [proceed] button.
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User Guide for Online Tourism Business Licensing Service
Step 3
Step 4
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User Guide for Online Tourism Business Licensing Service
Step 5
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User Guide for Online Tourism Business Licensing Service
Step 6
After successful payment you will see this page and receive a sms and email.
If you choose [Bank Deposit] for payment method please click proceed.
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User Guide for Online Tourism Business Licensing Service
Step 1
Please click [Generate] button for generate the payment reference no.
Step 2
After generating the payment reference number go to the bank and fill out the bank deposit slip with
following account details and deposit the relevant amount as shown in the page.
Note: Please write the payment reference number in your deposit slip clearly.
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User Guide for Online Tourism Business Licensing Service
Step 3
After depositing the relevant amount to the bank please login and validate your payment as below.
Please Click the [Validate] button.
Step 4
You can scan and upload your deposit slip here and click save button for finalize your payment.
After saving your payment you will receive an email and sms from OTBLS.
You will also receive sms and email regarding confirmation your payment with the bank.
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User Guide for Online Tourism Business Licensing Service
2.2 How do you scan and submit the required documents?
Step1
Please submit all the pending documents one by one. By clicking the submit button.
Step 2
Select your document by clicking the browse button and click [upload] button for upload.
Please note maximum size for your document will be 10MB and file types are(.pdf,.docx, jpg, png)
After uploading the all documents, each document will be disappear from the home page.
OTBLS send an acknowledgement letter via email to you after submitting the documents.
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User Guide for Online Tourism Business Licensing Service
2.3
How do you pay the registration fee online?
After Inspection process you will receive an email and sms to pay registration & license fees.
Please refer Section 2 for payment process.
After payment verification you will receive an e-receipt to your email, please bring that e-receipt
When you come to collect your license.
You will also receive an email after successful registration your license. please bring all the
original documents for verification process when you come to collect your license.
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User Guide for Online Tourism Business Licensing Service
Section 3 - Guide to Renew your current license
Once you received your email, please login using the given username and password by clicking the link
and submit all the required documents and payment.
After login, you see the page with pending payments with documents.
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User Guide for Online Tourism Business Licensing Service
3.1
How do you pay the renewal fee online?
Step1
Please click the [pay now] button for payment option page.
Step 2
Please choose your payment option.
If you choose your payment by [Visa or Master Card] please select and click the [proceed] button.
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User Guide for Online Tourism Business Licensing Service
Step 3
Step 4
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User Guide for Online Tourism Business Licensing Service
Step 5
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User Guide for Online Tourism Business Licensing Service
Step 6
After successful payment you will see this page and receive a sms and email.
If you choose [Bank Deposit] for payment method please click proceed.
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User Guide for Online Tourism Business Licensing Service
Step 1
Please click [Generate] button for generate the payment reference no.
Step 2
After generating the payment reference number go to the bank and fill out the bank deposit slip with
following account details and deposit the relevant amount as shown in the page.
Note: Please write the payment reference number in your deposit slip clearly.
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User Guide for Online Tourism Business Licensing Service
Step 3
After depositing the relevant amount to the bank please login and validate your payment as below.
Please Click the [Validate] button.
Step 4
You can scan and upload your deposit slip here and click save button for finalize your payment.
After saving your payment you will receive an email and sms from OTBLS.
You will also receive sms and email regarding confirmation your payment with the bank.
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User Guide for Online Tourism Business Licensing Service
3.2
How do you scan and submit required documents?
Step1
Please submit all the pending documents one by one. By clicking the submit button.
Step 2
Select your document by clicking the browse button and click [upload] button for upload.
Please note maximum size for your document will be 10MB and file types are(.pdf,.docx, jpg, png)
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User Guide for Online Tourism Business Licensing Service
After uploading all the documents, each document will be disappear from the home page.
OTBLS send an acknowledgement letter via email to you after submitting the documents.
Section 4 - Guide to submitting an inquiry
Please fill the details of the form like below and submit your inquiry.
You will receive a reply to your email or you can login and see the status of your inquiry.
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User Guide for Online Tourism Business Licensing Service
Section 5 - Guide to collecting your license after registration/renewal
*You will receive an email after successful registration/renew your license.
*After payment verification you will receive an e-receipt to your email, please bring that e-receipt
when you come to collect your license.
*please bring all the original documents for verification process when you come to collect your license.
*Please make an arrangement to collect your license at the stipulated appointment time.
Address of SLTDA
S&QA Division
Sri Lanka Tourism Development Authority
No.80,
Galle Road,
Colombo 03.
0112437059
0112437060
THANKS FOR USING OUR SERVICE
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