PetPal RT500 Manual

PetPal RT500 Manual
Training Systems
PetPal RT 500 Series
Electronic Dog Trainer
Owner’s Manual
• RT 500
(One Dog Trainer)
• RT 502
(Two Dog Trainer)
Table of Contents......................................... 3
Introduction.................................................. 4
Package Contents ......................................... 5
Model Features............................................. 6
Adjusting and Positioning
Your Collar for Proper Fit............................ 7
Parts and Functions ...................................... 8
Turning ON and OFF................................... 13
Batteries ....................................................... 14
Testing.......................................................... 15
Reprogramming ........................................... 16
Important Safety Notes ................................ 17
Maintenance................................................. 18
Warranty ...................................................... 19
FCC Compliance.......................................... 19
Congratulations and thank you for purchasing our
PetPal RT 500 Series Training Collar. The PetPal
Training SystemsTM series represents the absolute
latest technological advancement in the Electronic Dog
Training World.
It offers Maxx-Range™, the
industry’s only internally woven antenna in the collar.
With up to a 500 yard range, they are perfect for
household and yard use. PetPal RT 500 series collars
feature sixteen levels of stimulation intensity, with an
easy ‘no-look’ clicking intensity selection dial. Easy
one hand operation allows for maximum control and
safety. This model includes both the Continuous
Stimulation, Momentary or “Nick” Stimulation, and
the Vibration function.
The collars are 100%
waterproof and can be worn even when the dog is
submerged. The PetPal Series Dog Training Collar is
durable, safe and very humane when used correctly.
The automatic safety shut-off feature stops the
stimulus from both the transmitter and the receiver to
prevent accidental or prolonged stimulation.
Collar Receiver (1 for RT 500, two for RT 502)
Rechargeable Batteries for the Collar
Battery Charger
Splitter Cable
Test Light
Owner’s Manual
TX battery not included
Please read this owner’s manual in its entirety before
operating this unit. Should you have any questions
about our collars or their operation please contact our
Customer Service department (see back page for
address and phone number information).
Every PetPal RT 500 Electronic Dog
Training System Features:
Digital Technology
Up to 500 yard range
Lightweight, compact collar and transmitter
16 adjustable intensity levels of Momentary (‘Nick’)
Stimulation and Constant Stimulation
Positive Vibration
Gentle Touch System™ Extra Mild Stimulation
MAXX-Range™ Invisible, Embedded Collar
Built in safety shut-off
Rechargeable Ni-MH battery system in collar
Completely waterproof collars
Weather resistant transmitter
The RT 502 comes with two Collar units, which are
operated from the same transmitter.
Proper collar tightness and position
are very important to insure safety
and correct functioning every time
you use the collar.
• All electronic collars need to fit
very snugly to work properly. They
must be just tight enough to allow
the “prongs” or electrodes to make
good skin contact. In most cases, you should be able
to fit no more than two fingers between the collar
belt and your dog’s neck.
• Proper fit of the collar should allow the dog to breath
normally. The collar should never be so tight on the
dog’s neck that it restricts the dog’s normal
breathing pattern.
• If your collar is too loose, you may get inconsistent
stimulation due to improper prong contact with the
skin. This can directly affect whether or not the dog
will receive a correction at the right times. Always
check for good “prong” contact if it appears that
your dog is not responding to the stimulation.
• A loose collar can also promote skin irritation from
moving or rubbing too much on a dog’s neck while
they are running or training. A proper snug fit will
help prevent this from occurring.
• For proper positioning of your collar receiver box, it
should be placed on the front center of the dog’s
Toggle Switch
(RT 502 only)
Selection Dial
(Red Mark)
(PetPalTM RT 500 shown)
Intensity Selection Dial
The intensity selection dial allows you to
choose between sixteen different levels
of stimulation for very precise control.
Selecting Proper Intensity Level
The first and most important step in training your dog with
your RT 500 Series Training System is determining the
correct Intensity Level to provide the proper training stimulation without over-shocking your dog.
To do this, turn the Collar Unit ON and properly place it on
the dog’s neck. Set the Intensity Selection dial so that the
System is on Level One. Press either the ‘NICK’ or the
‘CONT’ Button. If there is no reaction from your dog, increase the Intensity Level in increments of one until the dog
feels the stimulation. You should be able to tell when the
dog is feeling the shock by the outward signs of discomfort
or confusion on it’s face. (Note: Some dog’s may require
more or less stimulation depending upon their individual
nature or size.)
Transmitter Antenna
Be sure to check that the antenna is securely fastened
to the transmitter before each use. Hand-tighten only.
Be careful when screwing the antenna into the transmitter: over-tightening can cause damage to the antenna or the antenna mount.
Magnet Indicator (Red Mark)
The RED mark indicates the location of the
magnet in the transmitter. The indicator is
used to turn the receiver ON/OFF and for ID
Transmitter Indicator Light
When any of the buttons on the transmitter is pushed,
the RED light will turn on to indicate that the
transmitter is being operated. When the battery is low,
the RED light will flash rapidly.
Remote Training Buttons
Pressing the “NICK” button causes the collar to
administer a Momentary, or ‘Nick’ Stimulation.
Pressing the “CONT” button gives a Continuous
Stimulation. Pressing the red button on the left side
causes the collar to Vibrate only.
Two Dog Model Toggle Switch
(RT 502 only)
Switching between units can be controlled by
moving the toggle selection switch to the
desired unit.
Collar Belt
Red Mark
LED Indicator Light
Collar Receiver
Collar LED Indicator Light
The red LED light on the collar unit will flash to indicate the unit is ON. When the battery in the collar unit
has a sufficient charge, the red LED light will flash
about once every two seconds while the unit is ON.
When the collar battery has a low charge and needs
charging, the red LED will flash rapidly (about 3 times
every 2 seconds) while the unit is ON.
Electrodes should make good contact with the skin.
For more information on the proper fit of the collar,
see page 7.
Collar Belt with Embedded Receiver Antenna
The embedded collar antenna is woven into the collar
belt, and it is about 4 inches long. You should be able
to feel the embedded antenna on the nylon belt.
Do not cut the part of the collar belt that has the embedded antenna. Doing so will damage the antenna
and may result in severely decreased receiver range.
Battery Charging Receptacle
The battery charging receptacle is located on the side
of the Collar Unit. After charging, always close the
jack with the rubber plug to prevent foreign particles
from getting inside the unit.
Red Mark on the Collar Unit
The Red Mark indicates the location of the
Magnet Switch in the receiver. To turn the
receiver ON/OFF, touch and hold the Red
Mark with the Magnet Indicator (Red
Mark) on the side of the transmitter until
the LED light on the Collar unit starts to flash.
Turning the Collar Unit ON
1. Hold the Red Mark (Magnet
Indicator) on the side of the
transmitter directly against the Red
Mark (Magnet Indicator) on the
front of the collar receiver.
2. A small red LED light (next to the
Red Mark) will light up solid for about 1 second, and
then will begin to flash.
3. You may remove the Transmitter away from the
Collar Unit as soon as the LED light starts flashing
4. The Collar Unit is now ON. The LED light should
continue to flash to indicate the ON status. (Note:
The Transmitter is always in a permanent sleep state.
It is only ON when a button is being pressed, and
does not need to be turned off by the user).
Turning the Collar Unit OFF
1. Hold the Red Mark (Magnet Indicator) on the side of
the transmitter directly against the Red Mark (Magnet
Indicator) on the front of the collar receiver.
2. A small red LED light (next to the Red Mark) will
light up solid for about 1 second, and then will begin
to flash.
3. You may remove the Transmitter away from the
Collar Unit as soon as the LED light starts flashing
4. The Collar Unit is now OFF. The LED light should
no longer flash, which indicates that the collar is now
All PetPal RT 500 training collars are equipped with
rechargeable Nickel Metal Hydride (NiMH) batteries.
NiMH batteries are not memory sensitive and do not
require depletion before recharging.
The batteries come partially charged from the factory.
It is, however, recommended that you give the battery
a full charge before the first use. This takes about 12
Remember - Always keep batteries away from
flammable substances (especially when charging).
When storing the unit for a long period, remember to
give full charge (12 hours) to the battery regularly.
This should be done once every 4 to 6 weeks.
The transmitter uses a 9V replaceable battery (not
included). Be sure to pay attention to the “+” and “-”
charges when inserting the battery.
Battery Charging Procedure
1. Make sure the unit is off.
2. Plug the charger into a standard electrical outlet.
3. Charge the battery for no more than 12 hours.
4. After charging, disconnect the battery charging cable
from the receptacle and securely replace the rubber
battery receptacle cover.
5. Test the system to make sure that everything is
working properly.
Before testing, make sure that the collar unit is fully
charged and the power to the Collar Receiver is “ON”.
To Test the Electronic Stimulation:
1. Place the tester firmly on the Collar
Unit electrodes as shown.
2. Set the intensity level (a setting of 4
or less may not light the tester due
to its low intensity level).
3. Push either the ‘NICK’ or ‘CONT’ button.
4. The tester light will flash once for the NICK
function and will continue to light while the CONT
button is pressed (the higher the intensity level, the
brighter the test light becomes).
To Test the Vibration:
Turn the Collar Unit ON.
Hold the Collar Unit in your hand (you may want
to turn the intensity level all the way down and
avoid touching the metal contacts to prevent
accidental electrical stimulation to yourself).
Press the red Vibration button on the side of the
The Collar Unit should vibrate while you press the
If you own a multiple dog unit, you must select the
collar that is being programmed on the Collar
Selecting Switch before starting this procedure.
1. Hold the Red Mark (Magnet Indicator) on the left
side of the Transmitter directly against the Red Mark
(Magnetic Switch Indicator) on the front of the Collar
2. A small red light inside the Collar Receiver will
light up solid for about 1 second, followed by 6
flashes. You must keep the Transmitter next to the
Collar Receiver during this time.
3. Continue to hold the Transmitter against the Collar
Receiver until the LED light stays on solid. The Collar
Receiver is now in the Code Running Mode (the LED
light will stay lit for approximately 8 seconds while it
is in this mode).
4. Remove the Transmitter from the Collar Receiver
and press the NICK and CONT buttons simultaneously
while it is in the Code Running Mode.
5. When the LED light blinks 3 times, the Collar ID is
now programmed and the Collar Receiver is now ON.
NOTE – Do not remove the Red Mark on the
Transmitter from the Red Mark on the Collar Receiver
until after the LED light stays solid, or the Collar
Receiver will not go into the Code Running Mode. You
must press the NICK and CONT buttons
simultaneously while the LED light is lit solid.
• Before you start training, your dog should be examined
by a veterinarian to assure that your dog is in good health.
• Never leave your dog unattended with the unit on.
Since no electronic device is perfect, there is a very slight
possibility that your dog may receive an unintentional
electric stimulation.
Trainer is a very valuable tool if used
correctly. It is extremely important that you completely
understand all the functions of the collar and how to
properly train with it before placing it on your dog.
• Your PetPal
• The electrodes on this collar are made with high grade
stainless steel to help prevent any chemical or allergic
reactions with your dog’s skin.
• To prevent neck irritation, the collar should never be
worn for more than 12 hours a day. Changing the
collar location slightly on the dog’s neck daily will also
help prevent irritations. It is important to keep the
collar clean. Clean the electrodes regularly with a mild
anti-bacterial soap.
• If an irritation is found, carefully wash the dog’s neck
with soap and water and then wipe the area with
Hydrogen peroxide. Dry thoroughly and apply an
antibiotic ointment. Consult your veterinarian if the
irritations look severe.
It is very important to periodically clean your PetPal
Trainer for maximum performance.
cleaning will also lengthen the life of your unit.
Clean the PetPal Trainer collar box with lukewarm
water and a mild anti-bacterial soap.
Take care to thoroughly clean the space between the
electrodes and the belt.
The belt and buckle should be cleaned with water
and a mild soap then allowed to dry completely.
After each cleaning, always allow the entire unit to
completely dry before use.
All PetPal Trainer collars have a one year parts and
labor warranty, effective from the original date of
purchase. A copy of the original sales receipt is
required to validate the date of purchase.
PetPal Trainer batteries are not covered under the
Your PetPal Trainer has been manufactured under
complete compliance with the Federal Communication
Commission (FCC). The complex internal structure of
each product has been designed to operate within
specific regulations of FCC specifications. Any
unauthorized modifications to your product is a
violation of these specifications.
The PetPal Trainer has been made with State of the
Art equipment. Any fine adjustment should be
performed only by D.T. Systems’ technicians.
PetPal Training SystemsTM
2872 Walnut Hill Lane
Dallas, Texas 75229
Tel: (214) 350-9446, (888) LUV-U-DOG
Fax: (214) 350-7847
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