MD Evolution - Cordless DT412 / DT422 / DT432

MD Evolution - Cordless DT412 / DT422 / DT432
Cordless DT412 / DT422 / DT432
Cordless Telephones for MD Evolution
User Guide
Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
•
Width: 15,4 cm (Important!)
•
Height: 11,2 cm (May be smaller)
•
Top: 5,3 cm (Important!)
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Left: -0,3 cm (Important!)
This text should then be hidden.
EN/LZTBS 102 1962 R2A
© Aastra Telecom Sweden AB 2008. All rights reserved.
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MD Evolution – Cordless DT412 / DT422 / DT432
Table of Contents
Table of Contents
page
Welcome .......................................................... 5
Important ......................................................... 9
DT4X2 General Description ............................ 20
Incoming Calls ............................................... 34
Outgoing Calls ............................................... 38
Outgoing Calls, Busy/No-Answer ................... 44
During Calls .................................................... 49
Local Phonebook ........................................... 56
Central Phonebook ........................................ 63
Call Forwarding Services ................................ 64
Voice Mail Services ......................................... 73
SMS Text Messages ....................................... 93
Group Services .............................................. 95
More Features on your Extension ................. 103
Alarm ........................................................... 116
Modes ......................................................... 119
Services ....................................................... 122
DT4X2 Adjustments ..................................... 125
Audible Signals ............................................ 139
MD Evolution Standard Services Prefixes ..... 141
Useful Hints .................................................. 143
Installation .................................................... 145
Reference .................................................... 148
Troubleshooting ............................................ 153
Glossary ....................................................... 155
Index ............................................................ 157
MD Evolution – Cordless DT412 / DT422 / DT432
3
Table of Contents
4
MD Evolution – Cordless DT412 / DT422 / DT432
Welcome
Welcome
Welcome to the User Guide for the cordless telephones DT412
DT422 and DT432 of the MD Evolution Communication Platform.
The User Guide describes the facilities of the MD Evolution
Communication Platform and the phones DT4X2, with a default
programming. There may be some differences in the way your
phone is programmed. Please consult your system administrator if
you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.aastra.com
MD Evolution – Cordless DT412 / DT422 / DT432
5
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Aastra homepage, Aastra
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Aastra will not be liable for any damages arising
from use of an illegal modified or altered publication.
Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks mentioned herein are the property of their
respective owners.
Warranty
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Aastra shall not be liable for
errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at: http://www.aastra.com/sdoc.
6
MD Evolution – Cordless DT412 / DT422 / DT432
Welcome
FCC Statement
FCC 15.105 Information to the user of a Class B device:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.
Privacy of communications may not be ensured when using this
phone. This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device complies with
FCC SAR limit of 1.6 W/kg. The highest SAR value measured when
used at the ear is 0.081 W/kg. This device must not be collocated
or operating in conjunction with any other antenna or transmitter.
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear side, underneath
the battery of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone
company.
REN is N/A as this product is intended to be connected behind a
FCC Part 68 compliant PBX system. It is not intended for direct
connection to telephone network.
If this equipment cause harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice
isn't practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
MD Evolution – Cordless DT412 / DT422 / DT432
7
Welcome
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact your Aastra business partner:
http://www.aastra.com/solutions/enterprise/contacts/us.shtml.
This equipment is not intended to be repaired by the customer
(user). If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the
equipment until the problem is resolved
Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment that it does
not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone
company or qualified installer.
This equipment is hearing aid compatible (HAC).
•
8
Electrical Safety Advisory:
Electrical surges, typically lightning transients, are very
destructive to customer terminal equipment connected to AC
power sources. Customer is thus recommended to use a surge
arrestor for the equipment that requires AC power.
MD Evolution – Cordless DT412 / DT422 / DT432
Important
Important
This section describes the information that is important to know
before you use the phones DT412, DT422 or DT432, and the
functions described.
Note: This User Guide describes the supported MD
Evolution Communication Platform functions together with
the most commonly used telephone specific functions. All
telephone specific functions are listed in the menu structure
“Menu Structure” on page 27.
Numbering Plan
In this User Guide, the listed prefixes and suffixes to access
services, are those of the standard configuration of the MD
Evolution Communication Platform. Prefixes and suffixes may,
however, have been modified by your system administrator.
Suffixes are not dependant of the country, the services prefixes for
the different countries are listed in the table “MD Evolution
Standard Services Prefixes” on page 141.
Note: Using the services offered by your DT4X2 extension
is usually carried out by the access prefixes assigned to the
corresponding services. Most of the time, you will have a list
of the prefixes applicable to your facility that was provided
by your system administrator, if the list has been modified.
If necessary, ask your attendants for additional information.
Through their attendant's position, the attendants generally
have access to an internal dialling plan in effect for your
facility
MD Evolution – Cordless DT412 / DT422 / DT432
9
Important
Guidelines, Warnings and Precautions
Consider these suggestions and guidelines to keep your phone in
good shape and working properly.
Note: The phone does not contain user serviceable parts.
If your phone requires service you should return it to the
supplier or retailer from whom it was bought.
Safety instructions
Save these instructions.
Read these safety instructions before use!
Recommendations
10
•
Save this user guide. It includes important safety information
and operating instructions. Save all instructions for future
reference.
•
Before using the telephone, please follow the operating
instructions and adhere to all warnings and safety precautions
located on the product and in the user guide.
•
Always keep and handle your products with care and keep
them in a clean and dust-free place. Proper use and care will
prolong the products life. Use a soft absorbent tissue or cloth to
remove dust, dirt or moisture.
•
Always ensure that the phone, battery and charger are used
and operated in the intended environment for which they are
designed.
•
Operate the phone in temperatures between 0°C to +40°C
(32°F to 104°F).
•
Do not expose your products to liquid, moisture, humidity,
solvents, strong sunlight, harsh environments or extreme
temperatures, never above +60°C (+140°F), unless the product
has been specifically designed and officially approved for such
environments.
•
Exposure to heat may cause batteries to leak, overheat or
explode, resulting in fire, burns or other injuries.
•
Do not put the product in the microwave oven: this may cause
damage to either the oven or the product.
MD Evolution – Cordless DT412 / DT422 / DT432
Important
•
Do not attempt to disassemble or alter any part of the phone,
the charger(s) or the battery-pack. Disassembly or alteration
may result in electrical shock or irreversible damage to the
equipment. Only a qualified service personnel or an authorized
Aastra partner should conduct internal inspections, alterations
and repairs.
•
Do not expose your product to open flames or lit tobacco
products.
•
Do not drop, throw or bend your products. This may cause
malfunction or electric shock.
•
Do not paint your product.
•
Do not use your product in an area where a potentially explosive
atmosphere exists, unless the product has been specifically
designed and officially approved for such environments.
•
To avoid hearing impairment, accept the call before holding your
product (or portable handsfree device) to your ear.
•
Do not allow heavy objects to fall on the telephone.
•
Do not use auxiliary equipment with the telephone which is not
exclusively recommended by the manufacturer. The use of any
auxiliary equipment not recommended by the manufacturer
may result in fire, electric shock, or injury, and will void the
warranty.
•
Connect AC (power supply) to the desktop battery charger only
to designated power sources as marked on the product.
•
Clean the batteries using ethanol and isopropyl alcohol
•
Do not allow children to play with the product packaging
material. Product packaging material is often small and may
present a choking hazard.
•
Do not allow children to play with your telephone. It is not a toy.
Children could hurt themselves or others. Children could also
damage the telephone.
Disposing of the product
•
Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.
Potentially Explosive Atmospheres
Turn the phone telephone off when in an area with a potentially
explosive atmosphere. It is rare, but the telephone or its
accessories could generate sparks. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
MD Evolution – Cordless DT412 / DT422 / DT432
11
Important
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas, (such as gas
stations), below deck on boats, fuel or chemical transfer or storage
facilities, and areas where the air contains chemicals or particles
(such as grain, dust, or metal powders).
Do not transport or store flammable gas, liquid, or explosives in any
compartment of a vehicle which also contains the telephone and
accessories.
In the U.S., vehicles powered by liquid petroleum gas (such as
propane or butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protection Association, One Battery march Park,
Quince, Massachusetts 02269, Attention: Publication Sales
Division.
Power supply
12
•
Connect the AC power adapter of the charging unit only to the
designated power sources as marked on the charger.
•
Make sure the cord is positioned so that it will not be subjected
to damage or stress.
•
To reduce risk of electrical shock, unplug the chargers from any
power source before attempting to clean or move it.
•
The AC power adapters must not be used outdoors or in damp
areas.
•
Never alter the cord or plug. If the plug will not fit into the outlet,
have a proper outlet installed by a qualified electrician.
•
Limit the distance between the mains socket and the phone
when charging for easy accessibility.
•
As an energy saving measure, disconnect the charger from the
main socket after charging.
•
When unplugging the mains adapter from the power outlet,
make sure that your hands are dry and ensure that you hold the
solid portion of the mains adapter.
•
Do not pull on cables.
MD Evolution – Cordless DT412 / DT422 / DT432
Important
Charging and batteries
Please read carefully the following important precautions
before the first time use of the batteries. Make sure to
understand and observe all cautionary instructions stated, so
as to avoid any possible safety hazards that are caused by
any misuse, misapplication or damage to batteries.
•
Only use batteries, mains adapters or desk and rack chargers
designed for use with your product.
•
Use of power sources not explicitly recommended may lead to
overheating, reduced battery performance, distortion of the
equipment and fire or other damages.
•
Cordless telephones are equipped with Nickel Metal Hydride
(NiMH) batteries or Lithium Ion Lion batteries. In a complex
infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.
•
The battery must always be completely charged (minimal 4
hours) before first time use.
•
The battery in your product is designed to withstand many
charge cycles.
•
Use only the recommended charging equipment.
•
Improper charging can cause heat damage or even high
pressure rupture.
•
Observe proper charging polarity.
•
Do not solder lead wires directly onto the battery.
•
Do not allow water to come into contact with the battery.
•
The initial charging of a NiMH battery will cause the battery to
become warm. This is a normal effect of charging NiMH
batteries.
•
The batteries are replaceable, however it is not the intention to
do this frequently.
•
Only charge the batteries when placed in the phone.
•
Use only the specified battery-packs for your product.
•
Never heat or dispose of the battery into a fire, which, or else,
may cause leakage, burst or fire.
•
Remove the carrying case from the product while in charger.
•
Do not cover the product while being charged. Do not charge
the phone in a closed cabinet or drawer. The charging of the
battery is a chemical process and causes the battery to become
warm during charging. Make sure the environment in which the
phone is charged, is well vented.
MD Evolution – Cordless DT412 / DT422 / DT432
13
Important
•
The phone can be charged either when switched on or off.
•
Do not connect the battery's positive and negative leads
altogether in any case.
•
Do not strike or drop the battery. It may cause damage to the
battery.
•
Do not charge the battery under the temperature of +5°C
(+41°F). Be sure to charge the battery between the
temperatures of +5°C and +45°C (+41°F and 113°F). Charging
beyond these conditions may impair the battery performance
and shorten the life cycle.
•
Do not use battery packs from different types, brands or of
different capacities.
•
The battery is to be stored in a dry cool place, with the ambient
temperature around of +25°C (+77°F) for best performance.
•
The battery continues to discharge a minimal portion of its
power, even if the product is switched off or the battery is
removed.
•
Dispose the battery in accordance with all local regulations,
applicable in your country.
•
Do not allow the metal contacts on the battery to touch another
metal object. This could short-circuit and damage the battery.
•
Do not attempt to take a battery apart.
•
Do not disconnect the battery unless it needs to be replaced.
•
Do power the telephone off before removing the battery.
Warnings
14
•
Smoke or fumes
Stop operating the products and turn off immediately in case of
smoke or fumes. Unplug the mains adapter and remove the
batteries from the phone immediately. Continued operation may
result in fire or electrical shock.
•
LCD
If the liquid crystal display breaks, avoid injury by not allowing
the liquid crystal to come into contact with eyes, skin or mouth.
Prevent the liquid crystal from leaking out of the broken glass.
MD Evolution – Cordless DT412 / DT422 / DT432
Important
Preventing malfunction
•
Never place the equipment in close proximity of electric motors,
welding equipment or other devices generating strong (electro)
magnetic fields. Exposure to strong (electro) magnetic fields
may cause malfunction and corrupt the communication.
•
Moving the equipment rapidly between warm and cold
temperatures may cause condensation (water droplets) to form
on its internal and external surfaces. Water droplets may cause
malfunction of the equipment and corrupt or end
communication or damage the equipment. When condensation
is noticed, stop using the equipment. Switch off the phone,
remove the battery and unplug the mains adapter from the
power outlet. Wait until the moisture evaporates from the
equipment before putting it in operation again.
•
Avoid accidental drop of the phone. Use the clip, security clip or
carrying case specified for carrying purposes of the phone.
•
Avoid the phone being squeezed between furniture and your
body when carrying the phone in your pocket or attached to
clothing.
Exposure to Radio Frequency Signals (SA)
A cordless telephone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limit for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the US government and Canada.
These limits are part of comprehensive guidelines and established
permitted levels of RF energy for the general population. These
guidelines are based on the safety standards previously set by both
US and international standard bodies. These standards include a
substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The exposure standards for cordless telephones employs a unit of
measure known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC and Canada is 1.6W/kg averaged over one
gram of tissue.
Tests for SAR are conducted using standard operating positions
specified by the FCC with the phone transmitting at its highest
certified power level in all tested frequency bands.
MD Evolution – Cordless DT412 / DT422 / DT432
15
Important
Although the SAR is determined at the highest certified power level,
the actual SAR level of the phone while operating can be well below
the maximum value. This is because the phone is designed to
operate at multiple power levels. Before a phone model is available
for sale to the public, it must be tested and certified to the FCC that
it does not exceed the limit established by government-adopted
requirement for safe exposure. The tests are performed in positions
and locations (for example, at the ear and worn on the body) as
required by the FCC for each model.
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the government
requirement for safe exposure.
For body worn operation, to maintain compliance with FCC RF
exposure guidelines, use only approved accessories. When
carrying the telephone while it is on, use only the specific belt clip
that has been tested for compliance.
Use of non-approved accessories may violate the FCC RF
exposure guidelines and should be avoided.
This device has been shown to be capable of compliance for
localized specific absorption rate (SAR) for uncontrolled
environment/general population exposure limits specified in ANSI
IEEE Std. C95.1-1992 and had been tested in accordance with the
measurement procedures specified in FCC/OET Bulletin 65
Supplement C (2001) and IEEE Std. 1528- 2003 (December 2003).
Most modern electronic equipment (for example, equipment in
hospitals and cars) is shielded from RF energy. However, RF energy
from cordless telephones may affect some electronic equipment.
Chemical Resistance
The alpha and numeric characters printed on the exterior of the
cordless telephone have been tested and found resistant to
chipping, fading or wearing off when the telephone is treated with
common cleaners and disinfectants or perspiration.
The following chemicals have shown no harmful effect:
•
3% Hydrochloric Acid
•
M-alcohol (70% Methylated Ethanol)
•
60% Chlorhexidin 0.5mg/ml
Important: Acetone can be damaging to the plastic casing
of the cordless telephone and should not be used.
16
MD Evolution – Cordless DT412 / DT422 / DT432
Important
The cordless telephone is one of the most innovative products ever
developed. With it, you can maintain connectivity to traditional
telephone services while remaining mobile around the work
environment. For the safe and efficient operation of your telephone,
observe the guidelines in this manual. Your cordless telephone is a
radio transmitter and receiver. When it is on it receives and sends
out radio frequency (RF) energy. The telephone operates in the
frequency range of 1921.5 to 1928.5 MHz and employs commonly
used modulation techniques.
Note: Read this information before using your cordless
telephone.
Operation Procedures
In the U.S, cordless telephones are subject to the rules and
regulations of the FCC. Following these rules will help to eliminate
confusion, ensure the most efficient use of the existing frequencies,
and result in a smoothly functioning radio network.
The following offenses are punishable by fine, imprisonment, or
both:
•
Use of profane, indecent, or obscene language.
•
Transmission of a false distress signaler call.
•
Willful or malicious interference with any other radio
communications.
•
Refusal to yield a channel or radio frequency when informed that
it is needed for an emergency call. Emergency calls have priority
over all messages.
•
Adjustment of the equipment by anyone other than a qualified
licensed technician.
IC Requirements
The term “IC:” before the radio certification number only signifies
that Industry of Canada technical specifications were met.
Warranty Notification
Do not disassemble the telephone. Disassembling the telephone
voids the warranty. The cordless telephone consists of no
consumer serviceable components. Service should be performed
only by Authorized Service center.
MD Evolution – Cordless DT412 / DT422 / DT432
17
Important
Modifications
Modifications not expressly approved by Aastra could void the
user's authority to operate the equipment.
Intrinsic safety
The DT412, DT422 and DT432 phones are IP64 classified, which
means that they are robust, dust-proof and waterproof, designed
for people working in tough environments.
Preparing for use
Before using your phone the first time you have to charge and
connect the battery, see section “Installation” on page 145.
Note: Place the phone in the charger and charge it for at
least one hour before using it the first time.
Battery handling
The Lithium Ion battery contains environmental polluting material. If
damaged, return it to a collecting point.
Note: Only use the charger that is delivered with your
phone to charge the battery.
Cleaning
Clean the phone only with a soft, water dampened cloth. Using
soap or any other cleaning materials may discolor or damage the
phone. Clean the battery contacts using ethanol or isopropyl
alcohol.
Treatment
Although the phones are resistant to water spray, dust and soil, you
should always handle it with care. Do not expose the phone to
direct sunlight for long periods and keep it away from excessive
heat and moisture.
18
MD Evolution – Cordless DT412 / DT422 / DT432
Important
Coverage Area
Your organization’s premises are covered by a number of cells
which form the coverage area. You can make and answer calls
anywhere within this area, outside the area you will lose contact
with the system.
Company coverage:
MD Evolution – Cordless DT412 / DT422 / DT432
19
DT4X2 General Description
DT4X2 General Description
1
12
14
11
12
2
10
3
4
5
7
6
8
9
13
20
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
1
LED
A flashing LED indicates an incoming call or a message waiting.
2
Volume Up/Down
Off hook: raise/lower speaker volume. See section “DT4X2
Adjustments” on page 125.
3
Display
The display can for example show the battery, time, system, owner
ID/name, extension number and the Soft key information. See
sections “Display Info” on page 23 and “Menu Structure” on
page 27. It is possible to change the text size in the display, see
section “DT4X2 Adjustments” on page 125.
4
Soft keys
The functions depend on the traffic state and will be shown on the
last line of the display. When you are requested to (see display),
press the required key to access the function. Used for different
choices in the menu structure (menu mode). In idle mode the
functions of the Soft keys can be changed by you. The middle Soft
key is also used to turn Loud speaking on or off. See sections
“DT4X2 Adjustments” on page 125, “Display Info” on page 23 and
“Menu Structure” on page 27.
5
Call key
Switch on. Make call, answer call, end call.
6
Navigation key
Controls the movement of the cursor in the display. In idle mode,
the Navigation key (down) is used for entering the call list, the
Navigation key (up) for entering the message list, and pressing
Navigation key (left) will show the current date in the display
window. When navigating the menu structure the key is used for
moving up, down, back (left), or next (right).
7
Menu key
Enter/Exit the menu mode, see sections “Display Info” on page 23
and “Menu Structure” on page 27. Also used to manually lock/
unlock the keypad, see section “Key Lock” on page 107.
8
Keypad
Enter numbers and writing texts, see section “Write Text” on
page 61. Keys 0-9 can be programmed as Hot keys, see section
“Hot Keys and Soft Keys” on page 130.
9
Microphone
10
Mute key
Turn off/on audible signals in idle mode, silencing the ring signal at
an incoming call, and also to turn the microphone on/off during a
call.
MD Evolution – Cordless DT412 / DT422 / DT432
21
DT4X2 General Description
11
Alarm key (only DT422 and DT432)
Sending alarms and testing the Alarm function. See section “Alarm”
on page 116.
12
Loudspeakers
One loudspeaker for ring signal and one for Loud speaking. See
section “Handsfree Speaking” on page 49.
Please note: The phone may retain small magnetic articles
around the ear piece region.
13
Charging connector
See section “Installation” on page 145.
14
Headset connector
See section “Installation” on page 145.
Note: Headset connector is optional.
22
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
Display Info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. In idle mode the upper row is
used for icons and the clock. The next three rows are information
rows (20 possible characters in each row), showing system
information, names and numbers that you edit or dial, your owner
ID etc. The third information row is used for showing the status of
the phone (current mode). Examples of status information are;
Muted, In charger etc. When there is no status to show the row is empty.
Note: It is possible to change the owner ID and the text size
in the display, see section “DT4X2 Adjustments” on
page 125.
The lower row displays is the Soft key field. In idle mode it shows
the user defined names of the three Soft keys beneath the display.
In menu mode where the Soft keys are used for different choices, it
gives you the function of each Soft key. Examples of functions are;
Back, Options, Save etc. How to define the Soft keys in idle mode, see
section “Hot Keys and Soft Keys” on page 130.
The display
5
System A
M.Smith
Info
13:05
4736
Doctor
Jobs
System connection messages
System A
System indication
The phone is in contact with System A. It is also possible for the
system to be named something else, e.g. MD Evolution.
No system
Out of coverage
The phone is not in contact with any system. Please ask your
system administrator to log on the phone.
Note: When re-entering the coverage area it can take a
couple of minutes before the phone automatically has
registered into the system.
It is also possible to get an out of coverage warning signal,
contact your system administrator if you require this.
MD Evolution – Cordless DT412 / DT422 / DT432
23
DT4X2 General Description
Display icons
Call / Off hook
Appears when your phone is off hook.
Audio signal off
Shown when all alert signals, including ring signal, message tone,
key beep etc. are turned off. High priority messages will however
override this setting. See section “DT4X2 Adjustments” on
page 125.
Battery
Always shown in the display in idle mode. When the level is low it is
time to charge the battery. See section “Installation” on page 145.
Loud speaking (handsfree)
Shown when the loudspeaker is activated and the phone is in Loud
speaking operation (handsfree). See section “During Calls” on
page 49.
3
New Message
Appears when a new message is received. The number of the right
side of the icon Indicates the total number of unread messages.
The symbol will remain until the message is marked as read. See
section “Voice Mailbox Messages Internal Notification” on page 77.
5
Not answered call
Added to not answered calls in the call list. The number on the right
side of the icon shows the total number of missed calls.
Key
Indicates that your keypad is locked. See section “DT4X2
Adjustments” on page 125.
Padlock
Indicates that the phone has been locked, and has to be unlocked
with a code before it can be used. See section “Phone Lock” on
page 108.
Headset
Indicates that a headset is connected to the phone. See section
“Headset” on page 152.
Note: A headset can only be connected if the optional
headset connector is available.
No-movement alarm on (only DT422 and DT432)
Indicates that the No-movement alarm is activated. See section
“Alarm” on page 116.
24
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
Man-down alarm on (only DT422 and DT432)
Indicates that the Man-down alarm is activated. See section
“Alarm” on page 116.
ABC
Upper case text input
Indicates that you can type upper case letters and numbers in text
input mode. See section “Write Text” on page 61.
abc
Lower case text input
Indicates that you can type lower case letters and numbers in text
input mode. See section “Write Text” on page 61.
123
Number input
Indicates that you can type numbers in text input mode. See
section “Write Text” on page 61.
Incoming call
Added in front of incoming calls in the call list.
Outgoing call
Added in front of outgoing calls in the call list.
Unread Message
Added in front of unread messages in the message list.
Read Message
Added in front of read messages in the message list.
Add contact
Appears on a Soft key when a phone number is marked in the call
list. It indicates that it is possible to add the phone number to the
local Phone book. See section “Local Phonebook” on page 56.
Contacts
Displayed when it is possible to get a phone number from the local
Phonebook, for example to add it to a function. See section “Local
Phonebook” on page 56.
->
Diversion indicator
When displayed before a name or number it indicates that the
phone is diverted to another extension.
MD Evolution – Cordless DT412 / DT422 / DT432
25
DT4X2 General Description
Menu tabs
The following tabs are displayed when you press the Menu key:
Messages
Here you can find the message list.
Contacts
Here you can find the local Phonebook, the central Phonebook and
the call list. See sections “Local Phonebook” on page 56 and
“Redial Call List Number” on page 40.
Modes
Here you can select between modes, and change or edit modes.
See section “Modes” on page 119.
Services
Here you can select, add, delete, or change a Service function. See
section “Services” on page 122.
Settings
Here you can handle your phone settings. See section “DT4X2
Adjustments” on page 125.
To navigate the menus, see section “Menu Structure” on page 27.
Additional display features
Depending on which network you are connected to, additional
display features are available. Ask your system administrator if you
require additional display features.
26
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
Menu Structure
ç
The available phone specific phone and network functions can be
accessed via the menus.
Press the Menu key to enter or exit the menus.
The last used tab is marked, or if the phone has been restarted, the
menu tab Contacts.
Use the Navigation key (left/right) to choose tab and press the
Navigation key (down) to open it; a heading is shown and the first
alternative is marked. Use the Navigation key (up/down) to step in
the alternatives and select one by pressing Navigation key (right).
Notes:
Since the phone can be used in several networks, some
functions might not be supported in your network.
A parameter setting in the SIM card determines if changes
that are made from the menu is saved on the SIM card. If
changes are not saved on the SIM card, they will be
discarded when the phone is restarted.
Messages tab
Message list >
Message 1 >
Message 2 >
.
.
Message 20 >
Message 1 (time/date)
Send SMS >
SMS address
SMS
Contacts tab
Local phonebook >
Central phonebook
Entry 1 >
Entry 2 >
.
.
Entry 100 >
Call list >
MD Evolution – Cordless DT412 / DT422 / DT432
Name: .....
Number: .....
Call number 1
Call number 2
.
.
.
.
.
Call number 20
27
DT4X2 General Description
Modes tab
Normal >
In charger >
Mode 2 >
Mode 3 >
Mode 4 >
Mode 5 >
Mode 6 >
Mode 7 >
Mode 8 >
Mode 9 >
Volume >
(Level 1-5, Silent)
Ring signals >
Vibrator (on/off)
Key beep (on/off)
Internal call: >
External call: >
Callback: >
Alarm settings*
No-movement (on/off)
Man-down (on/off)
Beep
Low
Medium
High
Mixed
Absent (on/off)>
Ordinary
Auto
Loud
Auto loud
Answer: >
Switch off
Soft key**
Name: ...
* Only available for the DT422 and DT432 phones.
** See section “Settings tab” on page 29 for more information.
Services tab
Service 1 >
Service 2 >
.
.
Service 10 >
28
Name: ....
Function:
Data Send
Data with Prefix
Phone call
Short-cut
SMS
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
Settings tab
Alert signals >
Volume: >
(Level 1-5, Silent)
Internal call: >
External call: >
Callback: >
Ring signals >
Vibrator (on/off)
Key beep (on/off)
Alarm settings*>
No-movement (on/off)
Man-down (on/off)
Soft key >
Left: >
Middle: >
Right: >
Hot key >
Name: ....
Function: >
0, 1, 2.....9 >
Data Send
Data with Prefix
Phone call
Short-cut
SMS
Change mode
Not used
Beep
Low
Medium
High
Mixed
Absent
Local phonebook
Central phonebook
Services
Switch off
No-movement *
Man-down *
Edit alarm data *
Change system
Demo Mess 1
Demo Mess 2
RSSI **
* Only available for the DT422 and DT432 phones.
** RSSI stands for “Radio Signal Strength
General >
System >
Language >
(English, etc)
Text size*** >
Small
Medium
Clock >
Auto key lock
Quick answer
New message rotated
Owner ID
Auto setting
Manual setting
*** Not available on DT432 phone.
Select system >
Auto, System A.....D
Register >
System A.....D
Information >
IPDI / IPEI / SW version / AP SW version
MD Evolution – Cordless DT412 / DT422 / DT432
29
DT4X2 General Description
Customizing the menus
Your system administrator can customize the menus by hiding
some of the functions that are available. Which functions are
hidden depends on the settings of the SIM card. The following
functions can be hidden:
•
Deletion of messages - The options Delete and Delete all are
hidden.
•
Administration of local Phonebook - It is not possible to add
new entries, or edit and delete existing entries.
•
Editing modes - The settings for the modes cannot be altered.
•
Changing modes - The option Select is hidden, i.e. it is not
possible to change modes from the menu.
•
Switch off handset - It is not possible to switch off the phone
from the Modes menu.
•
Administration of services - It is not possible to add new
services, or edit and delete existing services.
•
Changing alert signals - The Alert signals alternative in the menu
is hidden.
•
Changing alarm settings - The Alarm settings alternative in the
menu is hidden.
•
Administration of Soft keys - The Soft key alternative in the
menu is hidden.
•
Administration of Hot keys - The Hot key alternative in the
menu is hidden.
•
Edit of Hot keys - The option Edit is hidden. It is possible to see
the settings for the Hot keys.
•
Changing general settings - The General settings alternative in the
menu is hidden.
•
Changing system* - The Select system alternative in the menu is
hidden.
•
Register system* - The Register alternative in the menu is
hidden.
•
Delete system - The option Delete is hidden.
•
Location test* - The Location test alternative in the menu is hidden.
•
Central Phonebook address - When an address to the
central Phonebook is specified, the alternative Central Phonebook will
appear in the Contacts menu and the short-cuts list. At delivery the
address is set to 999999.
* If all these alternatives are hidden the System alternative in the menu
will be hidden.
30
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
Each mode in the menu can be hidden individually. This makes it
possible to remove modes that are not used from the menu. Note
that it is still possible to change to the hidden modes with help of
Soft and Hot keys.
MD Evolution – Cordless DT412 / DT422 / DT432
31
DT4X2 General Description
DT4X2 Switching On/Off
æ
Switch on
Press and hold until the display lights up.
If the phone does not switch on or the Battery icon is displayed,
the battery is low. Charge the battery.
The display shows:
Switch on?
No
Yes
Yes
Press within two seconds to confirm (see display).
Now you can use your phone.
Notes:
If the message No System is displayed you cannot make or
answer calls.
Depending on system programming, your phone can be
automatically locked. To unlock the phone, see section
“Phone Lock” on page 108.
Switch off
During calls, you cannot switch off your phone.
It is recommended that you program the Switch off function as a
Hot key, see section “Hot Keys and Soft Keys” on page 130. If you
do not program a Hot key, you can use the menus, see section
“Modes” on page 119.
ç
à á
or
32
If you have not programmed a Hot key:
Press the Menu key.
The last used tab is marked.
Select Modes tab
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 General Description
ã
â ã
or
Select
Press to enter Modes.
A list with all modes is shown. See also section “Menu Structure”
on page 27.
Scroll up or down until you find the Switch off mode.
Press (see display).
When Switch off is selected, the display shows:
Switch off
No
Yes
Back
Ok
No being selected on display by default, select Yes.
Ok
å
Press to confirm (see display).
Switch off is displayed and after a few seconds, the display turns
blank. Now your phone is switched off.
If you have programmed a Hot key:
Press and hold the Hot key.
The display shows:
Switch off
No
Yes
Back
Ok
No being selected on display by default, select Yes.
Ok
Press to confirm (see display).
Switch off is displayed and after a few seconds, the display turns
blank. Now your phone is switched off.
MD Evolution – Cordless DT412 / DT422 / DT432
33
Incoming Calls
Incoming Calls
A ringing signal and the flashing red LED indicate an incoming call.
The twenty last received/dialled telephone numbers are stored in
the call list, see section “Redial Call List Number” on page 40.
Answering Calls
The caller’s number and the Call icon is displayed:
13:05
4736
æ
Press to answer.
If the number is in the integrated Phonebook of your phone (see
“Local Phonebook” on page 56), or in the Phonebook of the MD
Evolution communication system, the name is shown instead.
Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.
When a headset is connected to the phone, the button on
the headset can be used to answer the call.
34
MD Evolution – Cordless DT412 / DT422 / DT432
Incoming Calls
Mute ringing signal
If the phone rings at an inconvenient moment:
æ
ä
Press the Mute key on the right side of the phone to suppress
the ringing.
All alert signals, including the vibrator, will silence for this specific
call. See section “DT4X2 General Description” on page 20 for the
location of the Mute key.
Press to answer the call.
Handsfree
Press the middle Soft key to answer the call in handsfree
speaking mode.
You are connected to the caller via the loudspeaker and
microphone.
Note: Which key to press depends on the answering
method used, to change the answering method see section
“Answering Method” on page 36.
æ
End the call
Press.
The display shows the duration of the call.
Note: When a headset is connected to the phone, the
button on the headset can be used to end the call.
MD Evolution – Cordless DT412 / DT422 / DT432
35
Incoming Calls
Answering Method
You can choose; Ordinary, Auto, Loud, or Auto loud.
ç
à á
ã
á
ã
á
ã
or
Select
36
•
Ordinary;
•
Auto; the call is automatically connected (call is not connected
with Loudspeaking function).
•
Loud; press the Call key and the call is connected with
Loudspeaking function turned on.
•
Auto loud; the call is automatically connected with Loudspeaking
function turned on after 2 signals (calls can be answered as
usual before that).
press the middle Soft key and the call is connected with
Loudspeaking function turned on.
Press the Menu key.
The last used tab is marked.
Select Modes tab
Press to enter Modes.
Select Normal.
Select Answer.
Press.
Select the required answering method.
Press (see display).
The name of the selected method is shown. The new answering
method is selected.
MD Evolution – Cordless DT412 / DT422 / DT432
Incoming Calls
Call Pick-Up Individual
13
å
æ
When your extension is idle, you may also answer a call that is
ringing for another extension, without having to change extensions.
Dial the prefix “13” for the call pick-up service.
Next, directly dial the directory number that is ringing
Press to call the selected number.
Note: Certain extensions (such as yours) may possibly be
equipped with permanent protection against call pick-up. If
this is the case, this service will obviously be refused on
these extensions (and vice-versa).
MD Evolution – Cordless DT412 / DT422 / DT432
37
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
You can also make a call via the “Local Phonebook” on page 56.
Making Calls
åæ
On hook
Enter the telephone number and press.
The number is shown in the display. Your phone will go off hook
and establish the connection. The number is stored in the call list.
The number may be any of the following:
*
38
•
an internal directory number,
•
an external number, where 0 is the digit for external call access.
Note: Which digit to press for external line access depends
on the configuration of the system.
Press shortly to insert a pause if you have to wait for dial
tone.
MD Evolution – Cordless DT412 / DT422 / DT432
Outgoing Calls
Notes:
Correct a wrong entry by pressing C (see display). If you
decide not to make the call while keying in the number,
press C (see display) to stop.
It is possible to turn on/off the tone sender in a predialed
number by making a long press on the * key (e.g. when
calling telephone banks). Tone sender on will be indicated
with a T in the number, and off with -. If a pause is required
in the number, it is added by making a long press on the #
key. The pause is indicated with a P in the number.
You can make your calls faster by programming Soft/Hot
keys with frequently used numbers. See section “Program
a Hot key or a Soft key with a phone number” on page 132.
Off hook
æ
å
If you prefer to dial a number off hook:
Press.
Dial tone.
Key your number on-line.
Notes:
When dialling this way, you cannot press C (see display) to
erase digits.
The number is not stored in the call list.
Handsfree
ä
While you are waiting for a connection, dial tone or during the call:
Press the middle Soft key.
You are connected to the caller via the loudspeaker and
microphone.
Note: Which key to press depends on the answering
method used, to change the answering method see section
“Answering Method” on page 36.
æ
End the call
Press.
The display shows the duration of the call.
MD Evolution – Cordless DT412 / DT422 / DT432
39
Outgoing Calls
Redial Last External Number
11 æ
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.
Press to redial the last dialled external number.
The display will show the dialled number.
Redial Call List Number
The twenty last received/dialled telephone numbers are stored in
the call list. You can dial one of these numbers by selecting the
number from the call list.
ã
If the Clock and Date function is set, you can on the same day the
call was received/dialled, see the time for the call. The time stamp
is changed to a date stamp the following day. See section “Clock
Settings” on page 135.
Press until the desired number is displayed.
You can store numbers permanently by adding them to your
Phonebook, see section “Add Numbers from Call List” on page 60.
If you want to edit the number:
å
Edit
æ
Press (see display).
Make the required changes.
Press to dial.
The display will show the dialled number.
Note: The call list will be cleared if the power of your phone
is lost.
40
MD Evolution – Cordless DT412 / DT422 / DT432
Outgoing Calls
Delete a number from the call list
ã
Options
Select
When your phone is in idle mode:
Press until the desired number is displayed.
Press (see display).
Delete is marked.
Press (see display).
Number deleted is displayed and the number is deleted.
Delete all numbers from the call list
ã
Options
ã
Select
When your phone is in idle mode:
Press to enter the call list.
The first number in the call list is marked.
Press (see display).
Delete is marked.
Select Delete all.
Press (see display).
The display shows:
Delete all numbers?
No
Yes
Yes
Press (see display).
All numbers are deleted.
MD Evolution – Cordless DT412 / DT422 / DT432
41
Outgoing Calls
Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as common abbreviated numbers in the exchange.
External numbers are stored centrally in your MD Evolution
Communication Platform. Common abbreviated numbers can be
dialled from every extension that has the authority to do so
Usually, you will have access to a general list of abbreviated
numbers valid for all users in your facility.
Additionally, based on your user rights, you may also have access
to a personal list of 20 abbreviated numbers that are either
personal, or shared among a restricted group of users.
All of these abbreviated numbers are managed by your system
administrator or possibly your facility's attendants. Contact them as
needed.
2å
æ
To contact an external party using abbreviated numbers:
Enter the abbreviated number
Please refer to your telephone directory.
Press to make the call
The call is then established just as if you had manually dialled the
external party's number.
Notes:
A personal abbreviated number accepts values from 00 to
19. An abbreviated number on the general list is usually
from 200 to xxx.
An abbreviated number is generally complete. It may also
be incomplete, in which case you will need to complete the
number by dialling the rest manually. This may, for example,
allow you to access a series of numbers using just one
abbreviated number
42
MD Evolution – Cordless DT412 / DT422 / DT432
Outgoing Calls
Making Calls with Hot or Soft Keys
The Hot key or Soft key has to be preprogrammed with a number,
see section “Hot Keys and Soft Keys” on page 130.
å
Via Hot key
ä
Via Soft key
Press and hold the preprogrammed Hot key.
A number between 0 and 9. The display shows the
preprogrammed number. The number is dialled and the connection
will be established automatically.
Press the preprogrammed Soft key (see display).
The display shows the preprogrammed number. The number is
dialled and the connection will be established automatically.
MD Evolution – Cordless DT412 / DT422 / DT432
43
Outgoing Calls, Busy/No-Answer
Outgoing Calls, Busy/No-Answer
Automatic Callback
1
æ
You call an extension and receive busy tone or get no answer. This
can also be used if no external line is free:
Press.
Verification tone.
Press.
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Callback service is cancelled.
Busy Extension
You call an extension and receive busy tone.
Intrusion
3
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
Press to intrude.
Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off hook,
the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against Intrusion.
44
MD Evolution – Cordless DT412 / DT422 / DT432
Outgoing Calls, Busy/No-Answer
Call with Temporary Protection
When you place either an internal or external call that you deem
particularly important, you may choose to activate phonic
protection.
This protection, available on a call by call basis, prevents any
phonic intervention during your communication.
74
å
æ
More particularly, this service protects you from any intrusion or
offer that could take place during your conversation, most
specifically from an attendant. These services are then refused in
light of your conversation in progress.
Dial the prefix "74" to access to the temporary call protection
service.
Next, directly dial the desired number.
You may do so according to any of the methods available for
dialling an internal or external number.
Press to make the call
Note: Certain extensions (such as yours) may possibly be
equipped with permanent phonic protection. The abovedescribed service is therefore applied to all calls that are
placed, without requiring any particular action on your part.
MD Evolution – Cordless DT412 / DT422 / DT432
45
Outgoing Calls, Busy/No-Answer
Call in Substitution or with Signature
You can also place an external call in substitution or with signature.
This concerns the exceptional use of a third party set, to place an
external call, just as if you were using your own extension.
The main advantage of this feature is that the call is charged to your
own extension. Another advantage is that on the substituted third
party set, you have all of your extension's customary services,
most especially dialling discriminations relating to various external
numbers applicable for your extension.
75
å
æ
å
æ
å
æ
46
This service is valid on a call-by-call basis. It is automatically
cancelled at the end of each call processed using this service.
Dial the prefix "75", to access to the call in substitution
service.
Then dial your own extension number.
This is necessary in order to sign on to the third party set.
Press.
Next, dial your user password.
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 110).
Press in order to terminate access to this service.
You may now proceed with placing your external call in substitution
from the previous extension.
Simply dial the desired external number.
You may do so according to any of the methods available on this
extension for dialling an external number. Your call is then
established normally.
Press to make the call
MD Evolution – Cordless DT412 / DT422 / DT432
Outgoing Calls, Busy/No-Answer
DTMF End-to-End Dialling
At times, you may need to call external servers, such as a
reservation centre server, when you are required to communicate
interactively through the online transmission of various dialling
codes.
Your extension makes this option available to you through the
DTMF end-to-end dialling service. With this service, you can
directly exchange dialling codes with a remote server, without your
dialling being interpreted by your local facility.
This is processed through the exchange of DTMF codes, from
which the service's name is derived.
*
To use this service when placing an external call:
Dial the “*” code to access to the DTMF end-to-end dialling
service.
Everything that is dialled thereafter is then directly transmitted to
the remote server.
Note: When you interact with the voice mail system, or the
automated attendant possibly integrated in your facility, the
aforementioned operations are not required. DTMF end-toend dialling is automatic. See also section “Voice Mail
Services” on page 73.
Ending Calls
You may, at any time, end an ongoing call, or an outgoing call that
is being established.
æ
This is done in the same way as with an incoming call:
Press.
Your extension returns to idle status.
MD Evolution – Cordless DT412 / DT422 / DT432
47
Outgoing Calls, Busy/No-Answer
Toll Restriction and Least Cost Routing
Usually, you have access rights to the public network and all private
networks to which your facility is connected. You also usually have
the authorization to dial any type of external number, most
particularly a public number.
In terms of the facility programming dictated by your system
administrator, there may be certain external numbers that are
discriminated.
Most particularly, this may apply to numbers for service provided by
the public network, or certain international destinations. An attempt
to dial these numbers would be automatically refused.
Moreover, your facility will also most often be equipped with a Least
Cost Routing (LCR) service for external calls, especially if your
facility is connected to private networks or different public network
operators.
The LCR service therefore automatically ensures that the routing of
external numbers you dial will be processed with the least possible
cost, or managed according to the most optimal calling route.
Note: The numbers dialled using abbreviated dialling are
never subjected to any type of discrimination. If you have a
specific need or question concerning discriminated
numbers, you may ask your system administrator or facility
attendants that the numbers in questions be added to the
list of abbreviated dialling numbers.
48
MD Evolution – Cordless DT412 / DT422 / DT432
During Calls
During Calls
The MD Evolution Communication Platform allows you to handle
calls in many different ways. You can make an inquiry, transfer the
call, create a conference, mute the microphone and ringer or put
the call on hold to perform other tasks.
Handsfree Speaking
This function is extremely useful in situations when you need to
have a conversation over the phone while having your hands free
for other tasks (handsfree).
ä
ä
To activate Loud speaking during a call:
Press the middle Soft key to activate handsfree speaking
mode.
You are connected to the caller via the loudspeaker and
microphone.
Note: You can adjust the volume, see section “DT4X2
Adjustments” on page 125.
Press again to deactivate handsfree speaking mode.
MD Evolution – Cordless DT412 / DT422 / DT432
49
During Calls
Mute Microphone
To mute the microphone during an ongoing conversation:
Press the Mute key at the right side of the phone to turn the
microphone off.
The microphone is disconnected and the caller will not hear an
ongoing conversation or environmental noises. The text Muted is
shown in the display when the microphone is off during a call.
Press the Mute key again to turn the microphone on.
Note: It is advised to use this feature instead of putting a
call on hold. A call on hold may be diverted to your operator,
directly or after some time.
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
æ
æ
To terminate the ongoing call and answer the waiting call:
Press to finish the ongoing call.
The waiting call is signalled on your phone.
Press to answer the new call.
Transfer and Inquiry
You have an ongoing internal or external conversation and you
want to transfer an ongoing call:
R
å
Press (see display).
The first call is put on hold. Dial tone.
Call the third party.
When the third party answers, you can switch between the calls,
create a Conference, and end one of the calls.
Create a Conference, and end one of the calls.
50
MD Evolution – Cordless DT412 / DT422 / DT432
During Calls
æ
1
R+
Note: Make sure that you are connected to the desired party.
Please read the notes and warnings in section “Useful Hints”
on page 119.
Press to transfer the call.
Or:
Press to return to the first call.
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (Camp-on), and the call will be extended, as
soon as the ongoing call is terminated (if Camp-on is allowed).
Callback
You are called back, if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your phone will ring again.
During an ongoing conversation you want to make an inquiry to an
internal or external party:
R
å
Press to put the current call on hold.
You hear the dial tone and R is displayed.
Enter the number of the third party.
When the third party answers, you can switch between the calls,
create a conference and end one of the calls.
Refer back
R+
R+
2
1
You can switch between the connected parties.
Press to switch between the calls.
Press to terminate.
The ongoing call is terminated. The other call is connected.
MD Evolution – Cordless DT412 / DT422 / DT432
51
During Calls
Conference
You have an ongoing conversation and you want to establish a
telephone conference.
R
å
3
æ
Press (see display).
The first call is put on hold. Dial tone.
Call the third party.
Press to establish a three party conference.
Now you have established a three party conference. To indicate the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons into the
Conference.
In this way, you can include up to six parties in a conversation. How
many of them can be external callers depends on the programming
of the system.
End the call to leave the Conference.
Call Parking and Retrieving
When you are carrying on a single conversation, you may park the
current call, in order to subsequently retrieve it on a different
extension. For example, this would allow you to change offices
without losing your call.
To do so:
.
R
10
å
52
Press to put the current call on hold
Dial tone.
Dial the prefix “10” to access to the call parking service.
Dial the identification code for the call you wish to park.
This call identification code will be requested later when you
retrieve the parked call. This code is unrestricted, and may consist
of 1 or 2 digits, according to your facility's configuration (usually 2
digits).
MD Evolution – Cordless DT412 / DT422 / DT432
During Calls
æ
Press to end the service.
You may then move about freely, then return to the parked call on
any other extension.
Typically, the duration of validity is 3 minutes. If the parked call is
not retrieved within this time frame, it will be disconnected if it is an
internal call or re-directed to an attendant if it is an external
incoming call.
10
å
æ
To retrieve a parked call from your extension or a similar idle
extension:
Dial the prefix “10” to access to the call parking service.
Dial the 1 or 2 digit identification code for the parked call.
Press to return to your conversation.
You are connected to the conference.
Notes:
When an external call is either placed on hold or is parked,
the party is then connected to on-hold music, usually
provided by your facility.
The parked call retrieving service may be activated by
dialling the following, from any extension, using the same
sequence: 10 <ID. CODE>.
Of course, your calls may also be subject to parking by a
third party set.
MD Evolution – Cordless DT412 / DT422 / DT432
53
During Calls
Conversation Recording
If your telephone system is equipped with “Integrated Voice Mail”,
and you have a “Mailbox”, the conversation recording service
allows you to record any telephone conversation so that you may
then subsequently be able to listen to it from your “Mailbox”.
The recorded conversation is then processed just as any voice
message left in your mailbox.(See section “Voice Mail Services” on
page 73).
#
To begin recording a conversation, after informing your caller:
Simply dial the suffix “#”, assigned to the conversation
recording service.
Your conversation recording is started; recording time is not limited.
According to the configuration of your telephone system, an
intrusion tone may periodically sound, reminding the user that the
conversation is still being recorded.
Notes:
Recording a conversation without your caller's prior
consent may be illegal, as may be sending this recording to
a third party.
The initiator must absolutely request the caller's consent
prior to beginning the recording, at the conclusion of the
recording, and for any subsequent use of the recording.
Compliance with the law is the exclusive responsibility of the
user; any violation may be subject to legal action. Neither
the manufacturer nor the distributor may be held
responsible for any abusive use of this function by the user,
or by any other damage that may result.
You may stop the current recording and then re-start it by
re-starting the entire procedure This service is available for
a single call in progress, as well as a broker's call, in which
case you may record each portion of the conversation with
one or all of your calling parties.
54
MD Evolution – Cordless DT412 / DT422 / DT432
During Calls
Non-IP Hand-Over Service
If your telephone system is integrated within a QSIG-MD private
network, and your calls are routed over your company's Intranet
network, which managed according to the IP-Trunking technique,
you may also have access to a non-IP hand-over service.
The quality of communications established over the Internet
network is generally good, mostly thanks to the implementation of
a system that gives voice calls priority over data transmitted on the
IP network.
However, occasions may arise where the quality of the voice
transmission of calls over the IP network is reduced. The non-IP
hand-over service allows you to request that your current call be
switched to a possible private digital tie line, or the public network
(depending on availability).
7
To activate this service during an ongoing call established over your
company's IP network:
Dial the suffix “7” to access to the Non-IP hand-over service.
Your call on the IP network is switched over to the non-IP network
immediately, without interrupting your call.
Note: This service is only available when your call has been
established on the IP network. The non-IP hand-over
service is not available for QSIG-MD private networks using
an Intranet network managed according to the IPNetworking technique.
MD Evolution – Cordless DT412 / DT422 / DT432
55
Local Phonebook
Local Phonebook
Your phone is equipped with an integrated (personal) phonebook
where you can make up to 100 entries (names and numbers). The
phonebook entries are stored in the SIM card in your phone.
Notes:
Phone book numbers have a maximum of 22 digits and
Phonebook names have a maximum of 16 characters.
An indication that the Phonebook is full (indicated with a
beep), means that you have to delete an entry before you
can add a new one.
You can also open the Phonebook by programming a Soft/
Hot key. See section “Hot Keys and Soft Keys” on
page 130.
Phone Book Access
ç
à á
ã
á
or
56
Access the names and numbers of the Phonebook.
Press the Menu key.
The last used tab is marked.
Select Contacts tab
Press to enter Contacts.
Select Local Phonebook.
The name list is shown.
MD Evolution – Cordless DT412 / DT422 / DT432
Local Phonebook
Local phonebook
Adam
Bob
Charlie
Add
Delete
Find
Making Calls with Phone Book
When you have accessed the local Phonebook:
Find
å
Ok
â ã
æ
or
Press (see display).
Find:_ is displayed.
Press the key which has the first letter of the name you are
looking for.
How to write text, see section “Write Text” on page 61.
Press to confirm (see display).
The first name beginning with that letter is displayed.
Scroll up or down until you find the name.
Press.
The number is dialled.
MD Evolution – Cordless DT412 / DT422 / DT432
57
Local Phonebook
Add Names or Numbers
When you have accessed the Phonebook:
Add
Press (see display).
Name:_
Number:
ABC
Back
å
ã
C
å
58
Save
C
Save
Enter the name.
How to write text, see section “Write Text” on page 61.
Press to correct a wrong entry (see display).
Press.
Enter the telephone number and press (see display).
The name and number are stored in the Phonebook.
MD Evolution – Cordless DT412 / DT422 / DT432
Local Phonebook
Change Names or Numbers
â ã
á
or
Edit
When you have accessed the Phonebook:
Scroll up or down until you find the name.
Select the name.
Press (see display).
Name: Adam
Number: 001811005555
ABC
Back
å
ã
C
å
Save
C
Save
Edit the name.
How to write text, see section “Write Text” on page 61.
Press to correct a wrong entry (see display).
Press.
Edit the telephone number and press (see display).
The name and number are changed.
Delete Names and Numbers
â ã
á
or
Delete
When you have accessed the Phonebook:
Scroll up or down until you find the name.
Select the name.
The name and number is displayed.
Press (see display).
Delete entry?
No
Yes
Yes
Press to delete the name and number (see display).
The name and number are deleted.
MD Evolution – Cordless DT412 / DT422 / DT432
59
Local Phonebook
Add Numbers from Call List
ç
à á
ã
á
â ã
or
or
å
60
Press the Menu key.
The last used tab is marked.
Select Contacts tab
Press to enter Contacts.
Select Call list.
The call list is shown.
Scroll up or down until you find the number.
Press.
The number is automatically added to the Phonebook.
Save
Enter the name and press (see display).
How to write text, see section “Write Text” on page 61. The name
and number are stored in the Phonebook.
MD Evolution – Cordless DT412 / DT422 / DT432
Local Phonebook
Write Text
When adding/editing or searching for names in the Phone Book,
the keys 0 to 9, *, or # can be used. The first character entered will
be an upper level character followed by lower level characters
unless the *-key is pressed before entering the character. When
pressing a key, the first available character on that specific key is
displayed. To get the following characters, press the key
repeatedly. Key 0 and 1 contain special characters. The marked
character is selected after a time-out (3 seconds) or when another
key is pressed. Pressing key 1 adds space between the
characters.
Example (to write SMITH):
7777
6
444
8
44
ã
The marked character is selected after a time out or when another
key is pressed.
Press for S
Press for M
Press for I
Press for T
Press for H
Press when the name is complete.
(not applicable for the System Phonebook)
Control keys
à
á
*
While entering a name or a number you can use the following keys
for control and navigation:
Press to move left.
Press to move right.
Press to switch between upper and lower case.
Note: It is possible to turn on/off the tone sender in a
predialed number by making a long press on the * key (e.g.
when calling telephone banks). Tone sender on will be
indicated with a T in the number, and off with -. If a pause is
required in the number, it is added by making a long press
on the # key. The pause is indicated with a P in the number.
MD Evolution – Cordless DT412 / DT422 / DT432
61
Local Phonebook
0
Press to enter a space.
C
Press to correct a wrong entry (see display).
Note: Deletes the entire entry if held longer.
Special characters
See the table below how to find a special character.
Number of times to press the key
Phone
key
1
2
3
4
5
6
7
8
9
10
11
1
-
?
!
,
.
:
"
’
(
)
1
2
A
B
C
Å
Ä
Æ
À
Á
Â
Ã
Ç
3
D
E
F
È
É
Ê
Ë
3
4
G
H
I
ï
Ì
Î
i
4
5
J
K
L
5
6
M
N
O
ñ
Ö
Ø
Ò
ó
Ô
Õ
6
7
P
Q
R
S
ß
7
8
T
U
V
ü
Ù
Ú
Û
8
9
W
X
Y
Z
Ý
9
0
Space
+
&
@
/
$
%
£
€
\
±
½
<
=
>
^
_
°
μ
¿
¦
§
#
12
13
2
0
Note: Depending on the selected menu language, other
characters might be available, which means that the
character order differ from the table above.
2
62
Example special characters:
To enter Ä press 2 (five times).
1 time
result A
2 times result B
3 times result C
4 times result Å
5 times result Ä
MD Evolution – Cordless DT412 / DT422 / DT432
Central Phonebook
Central Phonebook
The MD Evolution PBX system provides a central phonebook,
which you access via the Dial-by-name feature.
Dial-By-Name
The dial-by-name feature allows you to access the central
phonebook, enabling you to call any centrally stored contact.
*8#
æ
A
æ
To access the central phonebook contacts, do the following:
Press to access the central phonebook.
Press and wait for a dial tone.
Dial the first letter of the name of the contact you wish to call,
followed by “*”. The database search returns the first name
starting with that letter. The following options are now
available:
•
To scroll forward, press 0
•
To scroll backward, press *
•
To call the name displayed, press #
•
To end the session, press “No”
Press to end the session.
MD Evolution – Cordless DT412 / DT422 / DT432
63
Call Forwarding Services
Call Forwarding Services
Your extension also offers you various call forwarding services that
enable you to direct incoming calls to another internal or external
destination, whenever you are absent and/or busy, travelling, or
when you simply would rather not be disturbed.
The following different types of services are available:
64
•
Call forward on no-answer condition:
Your calling parties will be re-directed to the pre-defined call
forward recipient, whenever you do not answer their calls,
typically after a 20-second delay.
•
Call forward on busy condition:
Your calling parties are immediately re-directed to the predefined call forward recipient whenever your extension is busy.
•
Call forward on no-answer and busy conditions:
Your calling parties are re-directed to the pre-defined call
forward recipient in both cases.
•
Immediate call forward:
All incoming calls are immediately re-directed to the pre-defined
call forward recipient. Typically, this could be your secretary's
internal number, or your external mobile phone number when
you are travelling.
•
Do not disturb call forward:
Your extension is unavailable, and no call forwarding services
were activated. Your internal party's calls are immediately
disconnected, and your “Do not disturb” status is displayed on
extensions that feature a display screen. Calls from your
external parties are immediately re-directed to your facility's
attendants.
•
Call forward on mini-message:
Your extension is unavailable, and no call forwarding services
were activated. Your internal and external parties receive an
“Absent” message that you have pre-recorded.
MD Evolution – Cordless DT412 / DT422 / DT432
Call Forwarding Services
The number to which a call forward may be directed could be an
internal party's individual extension, a hunt group, another user's
personal group, or even the access number for an integrated voice
mail system that your facility may use. (See section “Voice Mail
Services” on page 73).
It may also consist of an external number containing up to 18
digits, including the network access prefix. This may be an external
number that is accessible through abbreviated dialling.
You may use fixed call forward defined by your system
administrator. This may consist of a call forward on no-answer
condition, a call forward on busy condition, or a call forward on noanswer and busy conditions.
This fixed call forward is applied by default whenever you do not
define a variable call forward for your calls. This is often the case
when your facility uses the integrated voice mail service, which - by
default - receives your calls encountering a no-answer or busy
condition.
You may define all of the types of call forwards listed above, on
your own. This is referred to as a variable call forward that takes
precedence over a possible fixed call forward.
In any case, only one call forward applies at any given moment.
Defining a new variable call forward automatically cancels any
definition that previously existed.
A variable call forward is defined on a case by case basis before
you leave your extension. If you forget to define the call forward,
you may ask the attendants to remotely define it for you. You may
also define your call forward from an internal extension other than
your DT4X2 that will be the recipient of your call forwards. This is
the “Follow me” service.
MD Evolution – Cordless DT412 / DT422 / DT432
65
Call Forwarding Services
Notes:
When any type of call forward is defined on your extension,
you still have the option of placing calls and activating any
type of service from your extension.
When you have defined any type of call forward to an
internal recipient, the latter has the option of calling you
without any restrictions.
When a call forward on busy condition is defined on your
extension, no more incoming calls will be presented to you
when you have an ongoing call. In the same way, the
services of consulting and answering a new call are deactivated.
For any call forward defined to be directed to an external
recipient, forwarding of calls issued from external parties
may take place either through your facility's resources or
directly at the ISDN network level, according to your
facility's configuration.
You may program a call forward from your extension to
itself. This enables you to bypass any fixed call forward that
is applicable to your extension. Your extension is therefore
available normally.
Serial call forwards between different users are authorized.
Your extension may also be subject to call forwarding from
third party sets. Certain extensions (such as yours) may
possibly be equipped with permanent protection against
receiving call forwards from third party sets. Obviously, this
service will be denied on these extensions (and vice versa).
66
MD Evolution – Cordless DT412 / DT422 / DT432
Call Forwarding Services
Variable Call Forwarding
Defining a variable call forwarding on a case-by-case basis is
carried out within the framework of your extension's service
programming functions.
å
When your extension is idle:
61
62
63
69
64
å
Usually, you will dial one of the following:
#
æ
æ
Dial the prefix that corresponds to the desired type of call
forward.
To activate an immediate call forwarding.
To activate a call forwarding on no-answer condition.
To activate a call forwarding on busy condition
To activate a call forwarding on no-answer condition and busy
condition.
To activate a do not disturb call forwarding.
For the first four cases:
Then dial the internal or external number that will be the
recipient of your call forwards.
As previously indicated, the recipient's number may contain up to
18 digits, including the network access prefix. An external number
may be one that is accessible through abbreviated dialling.
Note: An external number is composed of the external
access prefix “0” followed by the actual external Directory
number.
To Dial only in case of an external Directory number.
Needed to mark the end of an external Directory number.
For every case:
Press to confirm.
Wait for the Service Acceptance Tone
Press to finish the procedure
Your extension returns to idle status.The variable call forward that
you have just defined is effective immediately.
MD Evolution – Cordless DT412 / DT422 / DT432
67
Call Forwarding Services
60
æ
æ
Call Forwarding Cancellation
Dial prefix “60” for Call Forward Cancellation
Press to confirm.
Wait for the Service Acceptance Tone
Press to finish the procedure
Call Forwarding on Mini-Message
An alternative to all other available variable call forwarding services
(referred to above), you may also re-direct your extension to a minimessaging or call forward on absence service.
Mini-Messages are predefined messages, they are usable for your
incoming calls in case of No Answer or Busy conditions to inform
the callers. This does not consist of a call forward in its truest sense
your incoming calls are not re-directed. Rather, the absence
message that you selected when defining the call forward will be
automatically transmitted to all internal and external parties who are
trying to reach you, in the form of an ISDN mini-message, as long
as that party's phone is compatible with the service. His/her call will
be disconnected once the message has been played.
By default, the messages available for each circumstance are the
following messages, identified by the corresponding number:
Predefined Text
0
1
2
3
4
5
6
8
9
68
HAS CALLED YOU BACK
WILL CALL YOU BACK
WOULD LIKE TO SEE YOU
IN A MEETING UP TO
ABSENT UNTIL
IN CASE OF EMERGENCY
CALL
PLEASE CALL BACK IN A
FEW MINUTES
BUSY - RETURN TIME
ABSENT - RETURN DATE
Completing
Information
HH MM (hour, minute
MM DD (month, day)
NNNN (phone
number)
** : **
** - **
MD Evolution – Cordless DT412 / DT422 / DT432
Call Forwarding Services
Note: The table lists the Mini-Messages provided by MD
Evolution system. The number and contents of the MiniMessages can be modified by the system administrator.
Please ask your system administrator for the available MiniMessages.
Some of the predefined messages include time information to be
completed. If you are not in the office for a certain period of time
(e.g. meeting, vacation, lunch, illness), this feature allows you to
inform your callers when you will be back.
61*#
å
å
*
æ
æ
To define a call forward on absence on your extension, from your
idle extension:
Dial the activation prefix “61” for an immediate call forward,
followed by the characters * and #.
Dial the number of the Mini-Message.
If needed, enter the numerical information (such as the hour and
minutes, date and time, or telephone number) to complete the
message.
Press.
Press to confirm.
Wait for the Service Acceptance Tone
Press to finish the procedure
Internal callers will receive the information on the display (or as
spoken information to callers without display phone). External
callers will be routed to the operator who also has access to your
absent info.
An internal party who attempts to contact you from an extension
capable of receiving mini-messages will immediately receive your
absence message.
This may also be the case for an external ISDN party that is
compatible with the mini-messaging service, assuming that he/she
is in fact an ISDN network user, and that he/she also uses an ISDN
terminal that is compatible with the mini-messaging service. This
also assumes that your extension is not specifically and
permanently protected against the use of this call forward on
absence service for external parties.
MD Evolution – Cordless DT412 / DT422 / DT432
69
Call Forwarding Services
In the opposite case, a call issued from an incompatible external
party will be redirected to your facility's attendants, who will see
your message that is automatically displayed on their extension,
and will be able to accurately inform your external calling parties.
Note: A call forward on mini-message is cancelled in the
same manner as any other type of variable call forward.
61
*
#
3
1630
*
æ
æ
70
Mini-Message sending Example:
“IN A MEETING UP TO 16:30”
Press
Press.
Press.
Enter the Mini-Message number
Enter hours and minutes
Press.
Press to confirm.
Wait for the Service Acceptance Tone
Press to finish the procedure
MD Evolution – Cordless DT412 / DT422 / DT432
Call Forwarding Services
Follow-Me Service
If your phone is not available, you can still answer your calls by
forwarding them from an other phone. The call diversion can be
done to the phone (only internal position) from which you activate
the “Follow-me” service or to an other phone (internal or external
position).
65
å
æ
å
Activating Follow-me from the DT4X2 phone the calls
are forwarded to
Dial.
Dial the extension number.
Press.
Enter a Password.
MD Evolution – Cordless DT412 / DT422 / DT432
71
Call Forwarding Services
66
å
æ
å
65*
å
*
å
æ
å
72
Deactivating Follow-Me from the DT4X2 it was activated
Dial.
Dial the extension number.
Press.
Enter a Password.
Activating Follow-me from a DT4X2 phone the calls are
not forwarded to
Dial.
Dial your number.
Dial.
Dial the new number.
Press.
Enter a Password.
MD Evolution – Cordless DT412 / DT422 / DT432
Voice Mail Services
Voice Mail Services
Depending on its configuration, your facility may have an integrated
voice mail system, which may or may not be associated with an
automated attendant service.
If this is the case, you then have normal access to a personal
mailbox.
You may then program your extension to forward your calls to this
mailbox when you do not answer, if you are busy, or if you are
temporarily absent.
According to the operating mode attributed to your mailbox, your
parties will simply be informed of your absence, and then you will
have the option of either leaving a voice message for you, or having
their call redirected to an assistant or any other extension you may
have defined.
Whenever a new voice message is left in your mailbox, you will be
automatically notified by an icon displayed on your extension. You
may also program the system to notify an external number as well.
Calling the integrated voice mail service then permits you to consult
each new voice message that was left, and then you may either
delete it or archive it, as you deem necessary. You may consult your
mailbox from your extension, from any other extension in the facility,
or from an external network.
You also have mailbox management options, such as recording a
personalized greeting, programming an external notification upon
reception of voice mail, or programming an assistant's number, as
the case may dictate.
If you are part of (a) hunt group(s) (see section “Group Services” on
page 95.), you will also receive voice mail that may be left for the
hunt group in general when no one answers, if the group is
congested or when it is closed. These messages may also be
consulted directly from your individual mailbox.
Besides your individual mailbox, you may also be assigned to a
common mailbox for distribution purposes, which may also be
shared between different extensions in your facility.
MD Evolution – Cordless DT412 / DT422 / DT432
73
Voice Mail Services
This then allows calling parties, or even you, to leave a voice
message in this common mailbox that will then be distributed to all
of the members who share this mailbox.
Note: This is also true, of course, of all the other extensions
in your facility. Everyone then, has the liberty of leaving voice
mail in any available individual or common mailbox.
Voice Mailbox Modes
Your individual mailbox may be managed according to one of the
following three operating modes:
•
In answering mode: Your mailbox only plays an absence
message that you may manage yourself. Calling parties who are
directed to your mailbox hear your message, however they are
not able to leave a message for you.
•
In recording mode: Your mailbox plays a greeting that you may
manage yourself. Then, calling parties who are directed to your
mailbox hear your message, and then may leave a voice
message for you that you may subsequently consult.
•
In personal assistant mode: Your mailbox plays a greeting
that you may manage yourself. Then, calling parties who are
directed to your mailbox may either leave a voice message, or if
they so desire, be redirected to your assistant, to another
extension you previously designated, or to your facility's
attendants.
The selection of an operating mode for each mailbox is usually
overseen by your system administrator. The mode usually used is
the recording mode (which is assumed in the rest of this guide).
74
MD Evolution – Cordless DT412 / DT422 / DT432
Voice Mail Services
Call Forwarding to Voice Mailbox
Forwarding calls to your individual mailbox may be effective
according to one of the following types of call forwards:
•
Call forward on no-answer condition: Your calling parties
will be re-directed to your mailbox, whenever you do not
answer, typically after a 20-second delay.
•
Call forward on busy condition: Your calling parties are
immediately re-directed to your mailbox whenever your
extension is busy.
•
Call forward on no-answer and busy conditions: Your
calling parties are re-directed to your mailbox when there is no
answer and when your extension is busy.
•
Immediate call forward: All calls are immediately re-directed
to your mailbox.
This may consist of a fixed call forward on no-answer condition, on
busy condition, or a call forward on no-answer and busy conditions
that was defined by your system administrator. This is applied by
default whenever you do not define a variable call forward for your
calls. This is often the case when a facility uses as an integrated
voice mail service, which - by default - receives your calls
encountering a no-answer or busy condition.
You may also program the call forwarding to your mailbox yourself.
This variable call forward takes precedence over a possible fixed
call forwards.
The operating modes for these different services are identical to the
other call forwarding services - See section “Call Forwarding
Services” on page 64.
Simply put, the recipient number for your call forward is the internal
access number for your facility's integrated voice mail system.
MD Evolution – Cordless DT412 / DT422 / DT432
75
Voice Mail Services
å
61
62
63
69
å
æ
æ
76
For Call Forwarding to your Voice Mailbox when your extension is
idle:
Dial the prefix that corresponds to the desired type of call
forward.
Usually, you will dial one of the following:
To activate an immediate call forward.
To activate a call forward on no-answer condition.
To activate a call forward on busy condition
To activate a call forward on no-answer condition and busy
condition.
Dial 884
This is the usual access number for a system's integrated voice
mail system. If you need more information, contact your system
administrator.
Press to activate the service.
Wait for the Service Acceptance Tone
Press to finish the procedure
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Voice Mail Services
Voice Mailbox Greeting Messages
Once a call forward to your mailbox has been programmed, parties
directed to your mailbox will first receive a greeting message.
By default, the greeting message is: “Welcome in the called
extension mailbox”. In the case where the call forward is on busy
condition, it is preceded by the following system message: “The
requested extension is busy”.
You may personalize this greeting as you wish. Until you have
personalized the greeting, the system will offer you this option
whenever you consult your mailbox.
A new system message then prompts the party to leave a voice
message after the “beep” (except in cases of where the mailbox is
set to answering mode only).
The standard configuration allows a voice message to last up to 30
minutes, with up to a total of 100 messages that may be saved in
your mailbox, depending on the voice mail system's capacity.
Notes:
Messages lasting less than 3 seconds are not taken into
account. An 8-second silence will automatically terminate a
voice message.
This is also the case when you are directed to your calling
party's mailbox.
Voice Mailbox Messages Internal
Notification
Whenever a new message is left in your mailbox, you will be
immediately notified by an icon displayed on your extension.
3
Voice message
Voice messages received and unread, the number of the right side
of the icon indicates the total number of unread messages.
This notification status remains until you have consulted the new
message, or if there are any unread messages in your mailbox
Received messages are divided into the following three categories:
•
New messages (not heard); indicated by a vocal message and
a special dial tone.
•
Stored messages; not indicated.
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Voice Mail Services
Voice Mailbox Messages External
Notification
You may also program your extension to automatically notify you at
an external number whenever a new voice message is left in your
mailbox.
Typically, this number could be your GSM mobile phone when you
are out of the office.
When a new message is left in your mailbox, a call is then
automatically emitted to each external number that you have
defined.
If you answer this automatic call, you will be transferred directly to
your mailbox. You will then be prompted to enter your user
password in order to consult your new voice message.
If you do not answer within a certain time frame (typically, 30
seconds), the automatic call process will be repeated with up to 5
consecutive attempts, executed at 45-minute intervals (typical
values).
Note: External notifications of new voice messages left in
your mailbox is usually restricted to business hours
between 9 a.m. and 6 p.m., based on your facility's local
time.
Voice Mailbox Internal Access
å
æ
å
78
Access the mailbox from your own extension
Enter the voicemail number
Press.
Enter your user password.
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 110).
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Voice Mail Services
Voice Mailbox External Access
Normally, it is also possible for you to access your voice mail from a
DTMF analogue extension or a GSM mobile phone that supports
DTMF end-to-end dialling mode on an external network.
Access is then gained through the automated attendant usually
implemented and associated with a system's integrated voice mail,
even when an automated attendant's functions are not effectively
used.
å
Access is gained as follows:
å
You are then connected to the automated attendant's voice menu.
å
å
Dial the DID number for your company's automated
attendant (AA).
Usually, the internal number for the automated attendant is 885.
This is associated with DID numbers relating to your facility.
Contact your system administrator for more information.
Dial "*" in order for your call to be transferred to voice mail.
“*” is the code used by default to consult voice mail through the
automated attendant. It may have been replaced by “#”.
You are then connected to the voice mail system and are prompted
to dial the mailbox number you wish to access.
Dial your extension number, which is also your mailbox
number.
As with internal consultation, a system message prompts you to
enter your user password.
Enter your user password.
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 110).
You are now connected to your mailbox's consultation menu.
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Voice Mail Services
Notes:
Interaction with the voice mail system or automated
attendant is carried out through the exchange of DTMF
codes. For an internal call, the transition to DTMF end-toend dialling is automatic. It is also the default from an
external analogue DTMF extension. From a GSM mobile
phone, transition to DTMF end-to-end dialling may
necessitate a specific operation, depending on the GSM
mobile phone involved.
The above method is also applicable for consulting your
voice mail from a third party set within your facility. Simply
begin by dialling the internal number - typically 885 - for the
automated attendant.
An alternative solution for accessing your mailbox from
outside your facility is dialling your DID number. If your
extension is successfully connected to the voice mail
system, the rest of the procedure is identical to that
described.
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Voice Mail Services
Voice Mailbox Managing
Whether you consult your voice mailbox from your own extension,
from a third party set, or from an external network, once you are
connected to your mailbox's consultation menu, the services
offered to you for processing your messages are always the same.
This also is true of the personalization services for your mailbox,
accessed in the same manner.
Initially, your mailbox will indicate how many voice messages were
recorded, according to one of the following two system message
forms:
•
“You have X new messages and Y old messages”.
•
“You have no message. Please hang-up or dial * to customize
your mailbox”.
The voice mail system distinguishes new messages that have not
been heard from those that have already been heard and that were
subsequently automatically archived, unless you specifically erased
them.
These are organized into two distinct lists, where each type of
message is sorted in chronological order from the oldest to the
newest.
They are consulted beginning with new messages, from the oldest
to the newest, then continue with the archived messages, from the
oldest to the newest.
Next, the consultation menu will indicate the various services that
are available for managing your messages. You may listen to it in its
entirety, or interrupt it at any time by dialling a service code.
Note: The consultation menu is repeated up to 3 times if
you do not execute an action when it is being played. It is
also automatically repeated when a service has been
successfully completed.
å
å
The services available for listening to voice messages
are as follows:
Dial “3” to listen to the next message.
Initially, you will hear the oldest “new” message, and then each
following message, in the chronological order described above
Dial "1" to listen to the previous message.
You then will hear the messages in the opposite chronological order
of the one described above.
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Voice Mail Services
å
å
å
å
å
å
å
Dial “2” to listen to the previously selected message.
The message is repeated from the beginning.
Dial “4” to rewind within the current message.
The message is rewound to the point 10 seconds prior to the
current point.
Dial “5” to listen to pause or restart the current message.
Pressing the pause code the first time will suspend the play of the
message at the current point. Pressing the same code a second
time restarts the message from this same point; play will be
automatically restarted after a 15-second pause.
Dial “6” to listen to fast-forward within the current message.
The message is fast-forwarded to the point 10 seconds past to the
current point.
You may also request the date and time stamping for the message
to which you are currently listening. To do so:
Dial “7” to obtain the date and time stamping for the current
message.
Depending on whether the message was left on that same day or a
previous day, the day/month (DDMM) and hour/minute (HHMM)
data concerning when your message was left are transmitted
vocally on your extension (according to one of the forms described
below), and then your current message is restarted.
•
“Message received at HHMM today”.
•
“Message received at HHMM on DDMM”.
Once you have listened to your messages in whole or in part, you
may then individually erase each message, or request that your
entire mailbox be erased. To do so:
Dial “8” to listen erase the current message.
This can be carried out immediately following the message, or while
it is being played.
Dial “8 #” to erase all of the messages in your mailbox.
This pertains to both new and archived messages in your mailbox,
even if the former have not been heard.
In either case, a system message will prompt you to confirm
erasing the current message or all of your mailbox messages.
å
82
At any time, you may exit the voice mail system. To do so:
Dial “9” to end your call
Pressing the pause code the first time will suspend the play of the
message at the current point. Pressing the same code a second
time restarts the message from this same point; play will be
automatically restarted after a 15-second pause.
MD Evolution – Cordless DT412 / DT422 / DT432
Voice Mail Services
æ
Press to end this service.
Your extension returns to idle status.
The non-consulted messages remain classified as new messages,
while consulted messages are automatically archived.
The icon indicating new messages will still be displayed on your
extension if any non-consulted voice messages remain. On the
other hand, if you have consulted all of your mailbox messages,
your extension is automatically un-notified.
Note: Typically, new messages are saved for a period of 30
days. Archived messages are typically saved for 7 days,
after which they are automatically erased
Automatic Call-Back from Voice Mailbox
Message
When you are consulting a voice message, you also have the
option of automatically calling the number that the system
automatically saved when the caller left the message.
This may consist of an internal or external calling party, according
to his/her identification provided by the ISDN network (or
equivalent).
å
To do this, while listening to a message:
Simply dial “0”.
The person who left the message is then automatically called and
the call is established just as if you had manually dialled the internal
or external party's number.
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Voice Mail Services
Additional Personal Assistant Services
If your mailbox is set to personal assistant mode, you offer your
calling parties the option of leaving voice messages that you may
subsequently process as previously described.
They also have the option of being directed to the personal
assistant you designated - typically your secretary's extension or
your facility's attendants.
å
å
To do so, after your greeting is played, the system message is
played and prompts each caller to leave a voice message after a
“beep”, and also offers them the following alternative options:
Dial “0” to be connected to your personal assistant.
The call is then directly connected to the designated internal
extension, or by default - if you had not defined it - to the
attendants.
Dial "9" to be connected to the attendants.
The call is directly routed to the attendants.
If neither of the two preceding codes is dialled within a 3-second
delay, the call is directed to your mailbox, by default
Notes:
The number for a personal assistant may possibly be an
external number.
This is also the case when you are directed to you calling
party's mailbox that is set to personal assistant mode.
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Voice Mail Services
Voice Mailbox Personalization Services
Whether you consult your voice mailbox from your own extension,
a third party set, or from an external network, once you are
connected to your mailbox's consultation menu, the services
offered to you for personalizing your mailbox are always the same.
å
To do so, while listening to your mailbox consultation menu:
Begin by dialling “*”.
You will then hear the personalization menu for your mailbox.
This menu will present the various services that are available for
personalizing your mailbox. You may listen to it in its entirety, or
interrupt it at any time by dialling a service code.
Note: The personalization menu is repeated up to 3 times
if you do not execute an action when it is being played. It is
also automatically repeated when a service has been
successfully completed.
å
The services available for personalizing your mailbox
are as follows:
Dial “1” to manage your greeting message.
This applies no matter what operating mode your mailbox is set to,
and allows you to manage the first message that callers who are
directed to your mailbox will hear.
A new menu is therefore played, which prompts you to:
å
å
•
Dial “1” to listen to the greeting that is currently saved.
•
Dial “2” to record your new greeting. The maximum length for a
greeting is 3 minutes. You may end the recording by dialling any
code, or by remaining silent for 8 seconds.
•
Dial “3” to erase the greeting that is currently saved. It is then
replaced by the default greeting proposed by the voice mail
system, until you record a new one.
•
Dial “9” to return to the main mailbox personalization menu
Dial “5” to manage your answering message.
This especially applies if your mailbox is managed in answering
mode. If that is the case, this command enables you to manage the
message that is typically an absence message played after your
greeting message for callers directed to your mailbox.
A new menu is then played, offering you the same services as for
recording your greeting message, as described above.
Dial “6” to manage your personal assistant service.
This especially applies if your mailbox is managed in personal
assistant mode.
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Voice Mail Services
A new menu is therefore played, which prompts you to:
å
•
Dial “1” to hear the number currently saved for your personal
assistant. This information is played back for you through voice
synthesis, one digit at a time
•
Dial the sequence: “2 <Personal assistant number> #” to save
your personal assistant's number. It may consist of an internal
or external number, containing up to 18 digits, including the
external network access prefix.
•
Dial “4” to erase the number currently saved for your personal
assistant. It is then replaced by a number for a facility attendant.
•
Dial “9” to return to the main mailbox personalization menu.
Dial “2” to manage a possible external notification for
messages left in your mailbox.
This especially applies if your mailbox is managed in recording or
personal assistant mode.
A new menu is therefore played, which prompts you to:
å
å
86
•
Dial “1” to hear the number currently saved for external
notification. This information is played back for you through
voice synthesis, one digit at a time.
•
Dial the sequence: “2 <External recipient number> #” to save
your external notification recipient number. It may contain up to
18 digits, including the network access prefix.
•
Dial “3” to activate or de-activate the external notification
service. If the service was initially inactive, it will be activated,
and vice versa. Deactivating the service has no impact on the
recipient number for the service that is reputed and remains
programmed.
•
Dial “4” to erase the number currently saved for external
notification.
•
Dial “9” to return to the main mailbox personalization menu.
Dial “4” to manage your user password.
Your user password is the some as the one to access your mailbox
and activate or deactivate certain services from your extension.
(See section “Password Programming” on page 110).
By default, it is set to “1234”. You may replace it with any other 4digit code.
Dial “3” to protect your extension from calls sent from an
automated attendant (AA).
If the service was initially inactive, it will be activated, and vice
versa.
MD Evolution – Cordless DT412 / DT422 / DT432
Voice Mail Services
This is only applicable if your facility is equipped with an automated
attendant that enables the general directing of calls to be managed
in lieu of your facility's attendants.
In this case, you may usually be contacted through this automated
attendant. This service is to prevent any calls from being presented
on your extension by the automated attendant. An internal or
external calling party trying to contact you through the automated
attendant is then automatically directed to your mailbox.
å
Once the personalization of your mailbox is completed:
Dial “9” to end personalization.
You will then be returned to your mailbox consultation menu
Notes:
Each time something new is programmed, the system will
provide confirmation. If a service is activated or deactivated,
the confirmation clearly states that “the service is activated”
or “the service is deactivated”, as the case may be.
In relation to your user password, it is very important that
you modify it, to ensure the confidentiality of your mailbox.
If you ever forget your password, you can request that it be
re-initialized, either by a system attendant, or by the system
administrator.
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Voice Mail Services
Voice Mailbox for Hunt Group
If you are part of a hunt group with the purpose of distributing calls,
a common mailbox may be associated with the group.
This common mailbox may then receive calls from parties
requesting the group when their calls remain unanswered from the
group member allocated to each call, or when their calls encounter
a “congested” or “closed” hunt group status.
Callers may then leave a voice message that is, in this case,
distributed and notified to each member of the hunt group, in usual
fashion.
You may consult this voice message from your individual mailbox.
This is carried out in the same way as you would access a
message destined for you personally, with the same processing
services available. There is no distinction in your mailbox between
individual messages and group messages.
A voice message left for a group is automatically un-notified on
your extension, as soon as you consult it, just as it would for an
individual message.
The only particularity is that a global notification of a “common”
message of this type will only take place after each member of the
hunt group has consulted it.
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Voice Mail Services
Voice Mailbox for Mailing List
Independent of any hunt group notion, you or your internal calling
parties may be assigned to a common mailbox for a mailing list in
addition to your (their) individual mailbox.
This enables a user to initiate a voluntary distribution of a voice
message to the members associated with the common mailbox for
a mailing list.
For example, a common mailbox associated with a department
would enable the department manager, any other member of the
department, or even a third party to voluntarily distribute a voice
message to all department members, to, for example, call a
meeting.
Access to this type of common mailbox for a mailing list is gained
through the automated attendant usually implemented and
associated with a system's integrated voice mail system, even
when an automated attendant's functions are not effectively used.
å
æ
å
å
Access is gained as follows:
Dial the number for your company's automated attendant
(AA).
Usually, the internal number for the automated attendant is 885. If
you need more information, contact your system administrator.
Press.
Wait for the Service Acceptance Tone
You are then connected to the automated attendant's voice menu
Dial “8” in order for your call to be transferred to voice mail.
“8” is the code used to access the area for leaving voice mail
through the automated attendant.
Dial the number for the common mailbox for a mailing list you
wish to access.
Always beginning with a “0”, the number for a common mailbox
may vary from 0002 to 0999.
You may then leave your message before ending your call.
As with a message addressed to a hunt group, this message will
then be distributed and notification will be sent to all of the
members associated with the common mailbox for a mailing list, in
usual fashion.
Each member may then consult it through his/her individual
mailbox. This is carried out in the same way as for an individual
message, with the same processing services available.
There is no distinction in your mailbox between individual
messages and mailing list messages.
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Voice Mail Services
A mailing list voice message is automatically un-notified on each
extension, as soon as each member consults it, just as with an
individual message.
Once again, the only particularity is that a global notification of a
“mailing list” message of this type will only take place after each
member of the common mailbox has consulted it.
Notes:
On a standard system, there may be up to 16 common
mailboxes, each with the capacity to include up to 32
members or individual mailboxes. One individual internal
user may be associated with several common mailboxes.
The procedure is applicable from an external network;
instead of dialling 885, you would dial the DID number for
the automated attendant. It is also applicable for leaving a
message in an individual mailbox, without having to call the
party.
Voice Mailbox for Attendants
Your facility's attendants also have a common mailbox dedicated
specifically to them, which they share.
Its purpose is to receive - when the attendants are absent - call
forwards of general calls that are ordinarily processed by the
attendants, typically when your facility is set to night mode.
This common mailbox is also accessible voluntarily. Its number is
0001.
This common mailbox is distinct due to the fact that when a voice
message is left, all of the attendants' extensions are notified;
however, when one of them consults the message, all of the
extensions are globally un-notified.
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Voice Mail Services
Integrated Web Server and Unified
Messaging
According to the configuration of your telephone facility, you may
also have access to three PC applications that offer even more
user-friendly management of your integrated voice mail services.
•
The first application, called Integrated Web Server, opens the
integrated voice messaging system for your telephone
installation within your company's IT network.
In practice, this enables you to consult the messages left in your
mailbox directly from your Multimedia desktop PC. The
characteristics for each voice mail left are displayed in real time.
You may also listen to each voice message using your
Multimedia PC sound card, and then erase the voice message
after you've listened to it.
You also have access to all of your mailbox's personalization
services directly from your desktop PC, including its general
operating mode. All of this is carried out completely interactively
with the integrated voice mail system.
Note: Access to your Integrated Web Server is controlled
by entering your extension number and user password.
•
The second additional application is called Unified
Messaging. Its purpose is to merge your facility's integrated
voice mail system with the e-mail system that is usually present
within your company's IT network.
In practice, this application provides an e-mail notification to
your desktop PC each time a voice message is left in your
mailbox, in addition to the usual notification methods on your
telephone extension.
With this application as well, you may listen to a voice message
through your Multimedia desktop PC sound card.
You may also use your PC to control your telephone extension
to process each voice message, or even to return a call to
someone who left you a voice message.
You then have access to all of the methods available for
personalizing your use of Unified Messaging. Most notably, you
may manage the voice message e-mail notification address,
which on occasion could be a laptop remotely connected
through the Internet.
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Voice Mail Services
•
The third additional application is Click Dialling. This
application may offer you access to the internal and external
directories for your company, through your desktop PC. With
just one click of the mouse, you can place calls to anyone.
Note: Click Dialling is not supported by IP DECT.
To perform Click Dialing from the web server:
Select Information.
Select Address Book.
Select the wanted name.
Click to distant: your DECT terminal is ringing
æ
On your DT4X2:
Press to make the call
Note:
Whenever necessary, contact your system administrator for
more information concerning the availability of one or both
of these applications for your telephone facility
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SMS Text Messages
SMS Text Messages
You can send and receive messages, also known as SMS (Short
Message Service), to and from other phones in your system.
Note: Text messages can only be received and sent if the
Aastra Integrated Messaging Server is installed in your
system. Please contact your system administrator.
SMS Receiving
The message is stored in the message list. The “New message”
icon is shown in the display. The icon will remain in the display until
all new messages are opened.
ç
à á
ã
or
Ok
Back
SMS Sending
Press the Menu key.
The last used tab is marked.
Select the Messages tab
Press to enter into Messages menu and to select Send SMS.
Press to confirm (see display).
The screen displays SMS addresse
Press if you want to come back to Messages Menu (see
display).
Press to select Phone Book (see display).
å
or
Dial the SMS addresse.
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SMS Text Messages
C
Ok
Back
å
C
Send
94
Press to delete characters (see display).
Press to confirm SMS addresse (see display).
The screen displays SMS
Press if you want to come back to SMS addresse (see
display).
Write the SMS message.
Press to delete characters (see display).
Press to send the SMS message (see display).
The screen displays Sending for a few seconds and then the display
returns to the main screen.
MD Evolution – Cordless DT412 / DT422 / DT432
Group Services
Group Services
Most of the time, you will be working as a team - within a
department, for example. Your extension offers you different
additional services designed specifically for working as a team.
First of all, it provides the option of supervising your colleagues'
extensions, thus ensuring comprehensive call coverage. You may
also call a colleague or intercept calls for each other.
Secondly, your extension may also be part of a hunt group - within
your department or another department - that calling parties may
call whenever they need to, not just to contact you personally, but
to contact someone within your department.
Your extension provides a simplified call pick-up service within a
hunt group. It also offers you the option of managing your own
participation in this service within the group. This is also referred to
as the In/Out status management within a group.
If you have been designated as the supervisor of a hunt group, you
have the ability to open and close the hunt group according to your
department's business hours.
Finally, while it's not really a group service, you also have access to
a personal group, which is designed for grouping various
extensions that may be assigned to you - for example, your DT4X2
extension, and another phone. It could be your Mobile Extension
(See section “Mobile Extension Service” on page 102). Different
services are then provided for you to process your calls as
efficiently as possible within a personal group.
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Group Services
Hunt Groups
Your extension may be part of a hunt group for which the purpose
is to distribute calls among the members of your department or
other group.
A call received on your hunt group number will then be
automatically directed to an extension within the group that is free such as your own - according to predefined distribution criteria.
Generally, this criteria is established to ensure even distribution of
calls between the various members of the group.
The presentation of an incoming call for your group is therefore
carried out just as it would for an individual call presented on your
extension. (See section “Incoming Calls” on page 34).
As a result, you have access to all the same processing services as
you would for your personal calls.
If you do not answer your hunt group call within a typical 30second time frame, it may be presented to a different extension in
your group that is free. The call may also be directed to a third party
set or other overflow group, such as your facility's attendants.
Depending on the definition for each hunt group, the call may also
be re-directed to a dissuasion message.
If all of your hunt group's members are busy, a call that is
presented, as the case dictates, may be directed to a third party
set or other overflow group, such as your facility's attendants.
Alternatively, depending on the definition of each group, the call
may be placed in a call waiting queue to await a member of the
group to be free, or directed to a dissuasion message.
This extension, overflow group or dissuasion message may also be
solicited when your group is closed.
In practice, you may be part of several hunt groups. One hunt
group is then established as your primary group, while the others
are considered to be secondary.
You primary group has a processing priority feature. Therefore,
when there are several different calls presented on the various
groups of which you are a part, those for your primary group will
take precedence.
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Group Services
The calls presented on your secondary groups are also
automatically managed by the system, but without any particular
priority.
Notes:
It is your system administrator's job to define how each
hunt group will operate. It is also the system administrator's
responsibility to define to which hunt group(s) you will be
assigned, and which one will be your primary group.
Your facility may contain up to 16 hunt groups.
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Group Services
Call Pick-Up in Hunt Group
When you belong to one or several hunt group(s), you have access
to the same call processing services for calls bound for these
groups as you would for managing your personal calls.
14
å
æ
Your extension also offers a simplified call pick-up service within
each hunt group, which enables you to answer any call that is
ringing on an extension that belongs to one of your groups, without
having to move to that extension or dial its extension number.
Dial the prefix “14” to pick up a call presented on your
primary group.
Or,
Dial the appropriate prefix to pick up a call presented on any
of your secondary groups.
Press.
In either case, you are now directly connected to the party calling
the other extension.
Notes:
The simplified call pick-up described above applies only if
the call that is picked up is for the group involved, or a
personal call for a member of the involved group.
If several calls are ringing within the same group, the oldest
call will be automatically selected. If several calls are ringing
within different secondary groups, the call that is picked up
will be automatically selected by the system.
Your extension may also be subject to call pick-up from
third party sets that belong to the same group as you.
The call pick-up access prefix within secondary groups
differs from one facility to another.
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Group Services
Standby Status in Hunt Group
When you belong to one or several hunt groups, you may also
manage your availability for answering calls that are directed to
your group(s).
This standby service enables you to temporarily withdraw from a
hunt group. Therefore, you would only receive personal calls, or
those that are directed to the groups from which you have not
withdrawn.
Once again, the system distinguishes your position in relation to
your primary group as well as your secondary groups.
To manage your group standby status, from an idle extension:
68
æ
Dial the prefix “68” to proceed to standby within your primary
group.
Press.
Wait for the Service Acceptance Tone
If your extension was active within your primary group, it will now
be on standby. On the other hand, if your extension was on
standby, it will now be active within your primary group.
In relation to your secondary groups, your extension's active or
inactive status is changed for all of them at the same time.
æ
In either case the service acceptance tone is played.
Press to finish the procedure.
Your extension returns to idle status.
Notes:
The prefix for accessing the standby service within
secondary groups differs from one facility to another.
You may place your extension on standby at any time, even
if you are the last active member of a group. Your status is
managed completely independently from the opening and
closing of traffic for a specific group, which is the sole
responsibility of the hunt group supervisor.
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Group Services
Hunt Group Opening / Closing
You may be designated as a supervisor for one or several hunt
groups, regardless of whether or not you are a member of it (them).
This is established by a right that is assigned specifically to you by
your system administrator.
In relation to this (these) hunt group(s) for which you are in charge, it
is your responsibility to open and close traffic for each one,
according to its members' business hours.
å
å
æ
æ
To open or close traffic to a hunt group, from an idle extension:
Dial the prefix to open/close hunt groups.
This varies from one facility to another.
Next, dial the internal number for the involved hunt group
Press.
Wait for the Service Acceptance Tone
Press to end this service
If the hunt group was previously open to traffic, it then progresses
to a closed status, and will no longer accept calls.
Calls to this group will then be directed to an overflow extension or
group, or a dissuasion message that may be pre-defined in terms
of each group's configuration.
On the other hand, if the hunt group was previously closed to
traffic, it then progresses to an open status, and will now accept
calls.
Note: Only a supervisor may manage this open or closed
group status.
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Group Services
Personal Group Services
While it's not really a group service, you also have access to a
personal group, which is designed for grouping various extensions
that may be assigned to you (up to 5 extensions).
The specific services offered to you are as follows:
•
You can be contacted through just one number, common to
your entire personal group.
•
When you place a call to any party, you are identified by your
personal group number, no matter what extension you use to
place your call.
•
An incoming call is presented on all of your personal group's
extensions, allowing you to answer it on any of them. If all
extensions in your personal group are free, they will all ring
simultaneously. If you have an ongoing call on any given
extension, the call is presented to you on that extension in the
usual way (call waiting tone, etc.) On each of the other
extensions - when it is possible - the call will be presented with
silent ringing, and the usual call information will be displayed on
the screen.
•
You have the option of carrying out a simplified call transfer
between extensions within your personal group (other than from
your DT4X2 extension). To do so, simply place your current call
on hold and hang up. The call is then represented on all of your
personal group extensions; therefore you may pick it up on any
of them.
Note:
It is your system administrator's responsibility to define your
personal group. Contact him/her as needed.
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Group Services
Mobile Extension Service
If you frequently travel outside the office, you will generally have a
GSM mobile phone in addition to your DT4X2 extension.
Once again, without truly being a group service, the Mobile
Extension service may be of use to you. Its purpose is to allow
external users of GSM mobile phones most particularly to access
your company's network, and thus be able to use the system as if
they were internal users.
In practice, a Mobile Extension terminal is managed in the same
way as a dummy internal user associated with the external GSM
mobile number.
To process these calls, the GSM mobile telephone connects to a
specific DID number for the facility, which accesses the Mobile
Extension server.
By connecting through the public ISDN network, the GSM mobile
telephone is then automatically authenticated by its external calling
number. By default, authentication can be carried out by manually
dialling the dummy internal number associated as well as the
corresponding user's password.
Once authenticated, the GSM mobile telephone user may call any
internal or external number, just as if he/she were dialling from the
internal dummy extension. The user's identity that is transmitted to
the called parties is the information for the internal dummy
extension.
The mobile GSM telephone user may, in the same way, gain access
to all telephone services to which the internal dummy extension has
authorization to access.
The GSM mobile telephone may also be directly called through the
number associated with the internal dummy extension. This may
be used in conjunction with a personal group. However, the GSM
mobile telephone will still retain its regular number.
Note: The Mobile Extension service is also totally
applicable to your residential extension connected to the
pubic ISDN network. Whenever necessary, contact your
system administrator for more information concerning the
availability of this specific service for your telephone facility.
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More Features on your Extension
More Features on your Extension
By using these features your productivity will be increased, e.g. you
can set reminders for important meetings, place the costs for
external calls on separate accounts and much more...
Appointment Reminder
The appointment reminder service enables you to ask the system
to automatically remind you at a specified time that you define
within 24-hours of your appointment.
To activate an appointment reminder, from an idle extension
The phone can be set to remind you at any time within the next 24
hours (multiple settings are allowed).
71
å
æ
Activate Reminder Service
Dial.
Dial reminder time (four figures).
(00-23) hour + (00-59) minute. When the Reminder time is reached
your phone rings with recall signal. To enter numbers, see section
“Write Text” on page 61.
Press.
Note: If you receive busy tone, your extension does not
have the authority to set a Reminder.
Verify Reminder Service
You may verify whether or not an appointment is currently
programmed on your extension by dialling the following sequence:
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103
More Features on your Extension
718
å
æ
719
æ
æ
Dial the prefix “718” assigned to the appointment reminder
verify service.
Next, enter the hour (00-23) and minutes (00-59) for your
appointment.
Press.
If the time you specified is indeed scheduled as an appointment
reminder, you will hear the service acceptance tone; if it is not, you
will hear the busy tone.
Cancel Reminder Service
Dial the prefix “719” assigned to the appointment reminder
service.
Press.
All settings are cancelled.
Wait for the Service Acceptance Tone
Press to finish the procedure
Calls Re-Routing to Attendants Protection
Usually, your external calling parties can contact you from external
network(s), directly through your direct calling numbers, or DID
numbers (Direct Inward Dialling).
They may also contact you through your facility's general number.
In this case, your incoming external calls are directed through your
facility's attendants.
An external call is presented to you whether your extension is free
or busy. If it is busy, it will usually be automatically placed on campon for your extension (unless your extension is equipped with
specific protection against such).
If you do not respond to an external call, after a typical delay of 30
seconds, the call is directed (or returned) to your facility's
attendants for processing.
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More Features on your Extension
Following the specific rights assigned to your extension, you may
have access to protection against your external calls being directed
to your facility's attendants.
This protection may be manifested by:
•
Restricted protection on no-answer condition: external
calls presented on your extension when its status is “free” will
then ring continuously, without a time limit, until you answer it,
or the caller ends the call.
•
Restricted protection on busy condition: external calls
presented on your extension when its status is “busy” will
remained on camp-on, without a time limit, until you answer it,
or the caller ends the call.
•
Extended protection: this combines the two previous cases.
In all cases, this protection against the re-direction of your calls to
the automated attendant is never dependant upon any action on
your part.
Secret of Identity
When your facility is connected to the ISDN network, your identity
is usually transmitted to your external calling parties, and vice
versa.
According to the specific right assigned to your extension, it is
possible that your identity not be divulged to your external ISDN
network calling parties.
This is therefore systematically valid for all of your outgoing ISDN
network calls, without any specific action on your part.
Your identity is divulged, however, for your internal calls, and you
still receive the information concerning your external incoming
calling parties.
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More Features on your Extension
Account Codes
When a call is placed on the public ISDN network, the network
transmits the charges for the current call, which are then
accounted to a charge counter associated with your extension.
According to your working mode, you may wish to impute the cost
of your external calls to different accounts. Your telephone system
can do this through account codes that you simply enter when
placing outgoing external calls.
å
å
å
æ
To establish an outgoing external call using an account code:
First, dial the network access prefix adapted to this service.
Generally, this consists of a network access prefix that is reserved
for placing outgoing external calls that are subject to account
codes. Ask your system administrator for this prefix.
Then, directly dial the account code to which your external
call should be imputed.
Account code formats are a fixed length. All account codes are
typically 4 digits, however they may reach up to 15 digits in length.
Generally, they end with “#”, which acts as a separator. In all cases,
account codes are defined by your system administrator.
Next, dial the desired external phone number.
Press.
Your outgoing external call is then transmitted over the public
network, just as an external call without an account code would be.
Thus, the call detailed record will not only contain the date, time,
number called, length, and cost of the call, but also the account
code that you entered. This then can be used to invoice your
clients.
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More Features on your Extension
Notes:
The implementation of this specific service assumes that
your facility uses the Least Cost Routing (LCR) method for
external calls. It also assumes that, at the very least, these
outgoing calls are subjected to call detailed records that are
managed within an external charging server. Contact your
system administrator for more information. He/she will also
provide you with the accepted account code format.
As indicated, your extension is equipped with a charge
counter that accrues a cumulative total of the charges for
your outgoing calls. Your system administrator or facility's
attendants have the ability to consult any charge counter. If
necessary, contact them for more details
Your extension may also be subject to call detailed records.
This usually involves your outgoing external calls, however
they may also refer to your internal and incoming calls.
These records save the details for each involved call:
number called, date and time, length, etc. These records
are generally used by your system administrator to monitor
your telephone facility's invoicing. If necessary, contact your
system administrator for more details.
Key Lock
You can lock your keypad to avoid accidental activation or dialling a
number by mistake. The following procedure describes the manual
lock, but it is recommended to always have the automatic lock on.
How to set the automatic key lock, see section “Automatic Key
Lock” on page 136.
ç*
Lock/Unlock the keypad manually
Press to lock/unlock the keypad.
The Key icon indicates that your keypad is locked.
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More Features on your Extension
Phone Lock
You can protect your phone from being used by others by locking it
automatically when placed in a charger or switched off. The phone
can only be unlocked with a four digit code.
Notes:
When the phone is locked, it is still possible to send all types
of alarms.
This function requires a SIM card parameter setting. The
function can only be enabled/disabled in the SIM card, not
from the phone. The code is set in the SIM card and cannot
be changed from the phone.
Unlock the phone
The Padlock icon indicates when your phone is locked.
å
108
With the phone switched on:
Dial your four digit code.
Now you can use your phone.
MD Evolution – Cordless DT412 / DT422 / DT432
More Features on your Extension
Access Lock
78 æ
æ
78
¿
æ
æ
By using the “Lock Prefix” you can lock access in order to prevent
unauthorized external calls. You can still make internal calls and you
can also receive incoming calls.
Press to lock access.
All settings are cancelled.
Wait for the Service Acceptance Tone
Press to finish the procedure
Unlock Access
Press.
Enter your password.
Note: To change your password see chapter“Password
Programming” on page 110
Press to reopen.
All settings are cancelled.
Wait for the verification tone.
Press to finish the procedure
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More Features on your Extension
Password Programming
You will be prompted to enter your user password when accessing
certain services, most particularly:
•
When placing a call in substitution or with signature from your
extension or a third party set.
•
When activating/deactivating a call forward from your extension
or a third party set (follow me service).
•
When consulting or personalizing your mailbox within your
facility's integrated voice mail system, when applicable.
By default, your user password is “1234”. It is strongly
recommended that you change it to any other 4 digit code
including the * or # key - to ensure that use of the aforementioned
services is as secure as possible, and to preserve the confidentiality
of your mailbox, when applicable.
79
å
å
æ
æ
To do so, from your idle extension:
Dial the prefix “79” assigned to the user password
management service.
Next, enter your current user password.
Then, enter your new user password.
Press to confirm.
Wait for the Service Acceptance Tone
Press to finish the procedure
Your extension returns to idle status.
Notes:
If you ever forget your password, you can request it be reinitialized, either by a facility attendant, or by the system
administrator. It will then be reset to “1234” until you change
it once again.
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More Features on your Extension
Secondary Attendant Services
Besides the services that are accessible or that may be assigned to
a DT4X2 extension, additional services are also available for the
system's attendants.
Within this context, the following services are offered:
•
General calls acceptance: This service enables attendants to
control their active or inactive status for processing a system's
general calls, in relation to their shifts.
•
Door phone service: Your facility may be equipped with a door
phone; calls from this extension are usually processed by the
attendants.
•
Call pick-up for general ringing calls: Your facility may be
equipped with a common bell that receives general calls when
the attendants' lines are congested, or when they are absent.
According to the specific rights assigned to your extension, you
may also have access to these attendant-based services.
Attendants also have access to the following services:
•
Call offer or intrusion: This service allows attendants to
interrupt an ongoing call to present an urgent call.
•
Do not disturb override service: Similarly, this service allows
the attendant to override the “Do not disturb” status to present
an urgent call.
•
Complete third party call forward service: This service
allows attendants to program any type of call forward for a
user's account, without restrictions.
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More Features on your Extension
General Call Acceptance
The general call acceptance service is usually used by your facility's
attendants who are in charge of processing your system's general
calls - most often the external calls received on your facility's
general phone number, or external calls redirected when the
internal users do not answer or are busy.
Similar to the standby status that is available when you belong to
hunt groups, the general calls acceptance service enables
attendants to control their active or inactive status for processing a
system's general calls, in relation to their vacation periods.
According to the rights assigned to your extension, you may also
have access to the general calls acceptance service. This is
generally the case. When necessary, this allows you to assist the
attendants by answering calls when their lines are congested or
when they are temporarily absent.
When you activate this general calls acceptance service on your
extension, not only will you receive your personal calls, but also
your facility's general calls.
These will be presented to you in the same way as usual, with the
external calling party's information displayed on your screen. (See
section “Incoming Calls” on page 34).
You may then process each call just as you would one of your
personal calls.
67
æ
To activate or deactivate the general calls acceptance service on
your extension, from an idle extension:
Dial the prefix “67”, assigned to the general calls acceptance
service.
Press to confirm.
Wait for the Service Acceptance Tone
If your extension was inactive in relation to the general calls
acceptance service, it now becomes active.
æ
The opposite is also true - if your general calls acceptance status
was previously active, it will become inactive. Your extension will
then only receive your personal calls.
Press to end the management of this service.
Your extension returns to idle status.
Note:
Your rights to the general calls acceptance service depend
on your facility's different private and public networks.
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More Features on your Extension
Door Phone Service
Your telephone facility may be equipped with a door phone, the
calls from which are usually processed by the attendants, just as
the general calls are for your facility.
According to a right assigned to your extension, you may be
allowed to answer calls from a door phone. This is generally the
case.
The general calls acceptance service previously described, also
manages your ability to assist the attendants by accepting or
declining door phone calls.
A door phone call is presented exactly as any other incoming call
would be.
Notes:
The presentation of a door phone call usually lasts no more
than 30 seconds. After this time frame, the door phone call
will be automatically disconnected. A door phone call may
not be placed on hold, nor may it be transferred.
The door phone is usually logged on by an electrical
mechanism independent from your telephone facility.
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More Features on your Extension
Call Pick-up for General Ringing Call
Your telephone installation may feature a common bell that will be
heard when your facility's general calls are not answered by an
attendant, within a specified time frame.
Typically, this delay is 60 seconds when attendants are present, or
1 second in night mode, when the attendants are absent.
If you wish, you may pick-up a general call on your extension.
15
æ
To do so, from an idle extension:
Dial the prefix “15” to pick up a call ringing on the common
bell.
Press to confirm.
Wait for the Service Acceptance Tone
The service acceptance tone will be played.
You are now directly connected to the party who placed the
general call.
Note: If several general calls are ringing simultaneously, the
oldest call will be automatically selected.
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More Features on your Extension
Other Secondary Attendant Services
As indicated, your facility's attendants may establish you as the
target for any of the following services:
•
Call offer or intrusion: When you are in the middle of an
ongoing call, this service enables them to interrupt your call to
present an urgent call for you.
When the attendant activates a call intrusion, you may find
yourself in a 3-person conference call with your first caller and
the attendant. Usually, a warning tone is heard at a regular
frequency during this conference call to remind the parties that
they are still under call intrusion status.
The attendant may then speak to you, but not privately
•
Do not disturb override service: When your extension has a
“Do not disturb” status, (see section “Call Forwarding Services”
on page 64), this service also enables the attendants to override
the “Do not disturb” status in order to present an urgent call for
you. When the Do not disturb status is overridden by the
attendant, his/her call is presented just as a normal call would
be, and which you may answer normally.
Notes:
Certain extensions (such as yours) may possibly be
equipped with permanent protection against call intrusion.
Depending on the configuration for your facility defined by
your system administrator, these services may be used
from specific extensions that are duly authorized, without
any warning tones being emitted. This refers to the Silent
call monitoring service.
Automated Attendant
å
æ
The Automated Attendant feature sends voice instructions to
external and internal callers, informing them of all possible options
they can choose. Voice instructions lead the callers step by step to
the desired destination.
Enter the Automated Attendant directory number.
Please ask your system administrator for the automated attendant
directory number.
Press and follow the voice instructions.
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Alarm
Alarm
Note: The Alarm features are only available for the
phoneDT422 and DT432 phones.
When you work alone and at risk, your personal safety is important.
For situations like this, the DT422 and DT432 phones are equipped
with a red Alarm key on top. When you are in trouble, just press the
Alarm key to summon help by sending a preset message to the
alarm central, which distributes it (requires an external alarm
server).
Note: The Alarm features may be restricted or not
available. Ask the system administrator for the availability
and for more information.
Alarm with data
Additional data for example a location code, can be sent along with
an alarm. The data must manually be programmed by you. To use
the function, one Soft/Hot key must be defined as a short cut to the
menu Edit alarm data, see section “Hot Keys and Soft Keys” on
page 130. The stored data is added to all types of alarm at
transmission.
Automatic call after an alarm
The phone can be programmed to call a predefined telephone
number directly after an alarm. One Hot key must be programmed
with the specific telephone number, see section “Hot Keys and Soft
Keys” on page 130. It can be any external or internal telephone
number but also a pre-defined group of phones. The phone will
automatically call the telephone number after all types of alarm.
The automatic call can be programmed with speech monitoring,
i.e. the microphone on the phone that sends the alarm is discreetly
activated and will give the answering party opportunity to listen and
to take an appropriate decision on how to act.
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Alarm
Alarm location feature
Your phone can be equipped with the DECT Location feature that
gives location information when an alarm is sent. A setting in the
SIM card activates location. There is also a separate parameter that
activates “Special location”, i.e. an alarm is sent every time the
phone gets a location from a Location Device with “Immediate
Alarm Transmission” enabled. Ask your system administrator if you
require this function.
Personal Alarm
Activate
Press the red Alarm key twice within 2 seconds.
The display shows Personal Alarm and you will hear a short, soft tone.
An alarm is sent to the alarm central. After that, the phone returns
to idle mode.
Note: You can always trigger the alarm, even when you are
speaking, editing your settings or while the phone is locked.
Cancel
C
Press to cancel the personal alarm (see display).
Alarm Test
Press and hold the red Alarm key.
C
Press to cancel (see display).
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Alarm
No-Movement and Man Down Alarms
Notes:
This function requires an installed optional alarm module.
The stand-by time will decrease by approximately 25%
when the phone is equipped with the alarm module.
•
The No-movement alarm will go off when you have not moved
within a preset time (default 30 seconds).
•
The Man down alarm will go off when the phone is tilted more
than 45º for a preset time (default 30 seconds), for example if
you fall.
Before an alarm is activated a warning signal sounds and the
icon starts to flash. If you do not
cancel the alarm by pressing a key, it is sent and a sensor inside
the phone will alert the preprogrammed number.
No-movement alarm on or Man down alarm on
2
To use any of these features, you have to activate them first. You
can do this via the Settings menu, see section “DT4X2 Adjustments”
on page 125 or by programming the function as a Hot key or Soft
key, see section “Hot Keys and Soft Keys” on page 130.
Press and hold the preprogrammed Soft/Hot key, to put the
alarm in operation respectively out of operation.
No-movement/Man down alarm is shown in the display when the alarm is
activated.
The No-movement and Man down alarms can be deactivated for
ten minutes (programmed by your system administrator). When the
warning signal sounds, press the Mute key to deactivate an alarm
for ten minutes.
A parameter in the phone determines whether or not an Acoustic
Localization Signal (ALS) should sound after a No-movement and
Man down alarm. The ALS is silenced by pressing the Mute key.
Make the alarm active again
When the No-movement alarm has been sent, it is made active
again by moving the phone or pressing a key. When the Man down
alarm has been sent, it is made active again by moving the phone
to upright position or pressing a key.
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Modes
Modes
The phone is equipped with ten modes. Two modes are preset at
delivery and the remaining eight modes are defined by you. The
preset modes are Normal and In charger.
The option Switch off is also located in the Modes menu.
Note: It is possible to hide modes not used, see section
“Customizing the menus” on page 30.
Normal mode
The Normal mode is the default mode.
In charger mode
The In charger mode is activated when the phone is placed in the
charger and deactivated when removed, it cannot be manually
selected. Your last selected mode is automatically chosen when
the phone is removed from the charger.
User defined modes
Eight modes can be defined and saved by you. The modes can, for
example, be used to create a special headset mode with different
ring signal volume and automatic answer of incoming calls.
Another example is when several users are sharing the same
phone. Each user can then define his own settings, for example;
type of ring signal, volume, answering method, Soft key settings
etc. Note that one has to change to the user defined modes
manually.
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119
Modes
ç
à á
ã
ç
or
To enter the Modes menu
Press the Menu key.
The last used tab is marked.
Select Modes tab
Press to enter Modes.
A list with all modes is shown. See also section “Menu Structure”
on page 27.
Press to leave the Modes menu.
Mode Selection
â ã
or
Select
ç
120
When you have entered Modes:
Scroll up or down until you find the required mode.
Press (see display).
The name of the selected mode is shown.
Press to leave the Modes menu.
Note: A Soft/Hot key can also be programmed to select
modes, see section “Hot Keys and Soft Keys” on page 130.
MD Evolution – Cordless DT412 / DT422 / DT432
Modes
Mode Settings
â ã
á
or
ç
When you have entered Modes:
Scroll up or down until you find the required mode.
Press to view the settings.
The settings are basically the same as in the Settings menu, but you
also have the possibility to choose answering method, and give the
mode a new name. See sections “Answering Method” on page 36
and “DT4X2 Adjustments” on page 125.
Press to leave the Modes menu.
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121
Services
Services
ç
à á
ã
or
ç
To enter the Services menu
Press the Menu key.
The last used tab is marked.
Select Services tab
Press to enter Services.
A list with all created services is shown. See also section “Menu
Structure” on page 27.
Press to leave the Services menu.
Service Selection
â ã
or
When you have entered services:
Scroll up or down until you find the required service.
Services
Open door
Get lab results
Require wheelchair
Add
Select
Delete
Select
Press (see display).
The service is activated.
Note: You can also open a service by programming a Soft/
Hot key. See section “Hot Keys and Soft Keys” on
page 130.
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Services
Service Creation
When you have entered services:
Add
å
Save
ã
â ã
å
Press (see display).
Name:_ is displayed.
Enter a name that describes the service you want to add.
For example, if you want this service to open a door, then name it
Open door.
Press (see display).
The new name is marked and added to the list.
Press.
Function:Not used
is marked.
Change
Press to enter functions (see display).
or
Choose the function you want the service to have.
Select
Save
Press (see display).
Enter phone number and text.
Press to save the setting (see display).
The new service is saved.
MD Evolution – Cordless DT412 / DT422 / DT432
123
Services
Service Editing
â ã
á
å
ã
â ã
å
or
Edit
Save
When you have entered services:
Scroll up or down until you find the service you want to edit.
Press.
Press to change the name (see display).
Change the name and press (see display).
Press.
Change
Press (see display).
or
Choose the function you want the service to have.
Select
Save
Press (see display).
Enter phone number and text.
Press to save the setting (see display).
The service is changed.
Service Deleting
â ã
or
Delete
When you have entered services:
Scroll up or down until you find the service you want to
delete.
Press (see display).
Delete service?
No
Yes
124
Yes
Press (see display).
Entry deleted is shown for one second and the service is deleted.
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
DT4X2 Adjustments
In order to satisfy your personal needs, the phone is equipped with
a number of setting options. This section describes how to
customize your phone. All of the following functions are accessed
via the Settings menu. For an overview of the available functions, see
section “Menu Structure” on page 27.
In order to satisfy your personal needs, your phone is equipped
with many options to set and adjust a personal volume and ringing
signal. In addition to this there is a vibrator option.
Your phone is delivered with a set of standard audio settings for
best audio quality. In some environments, for example one with a
high noise level, these standard values might have to be adjusted
to get good audio quality. There are different SIM card settings for
normal conversation, and when loud speaking function or headset
is used. Ask your system administrator if you require a different
setting.
Notes:
Some settings can also be controlled via the Modes menu,
see section “Modes” on page 119.
MD Evolution – Cordless DT412 / DT422 / DT432
125
DT4X2 Adjustments
To enter the Settings menu
ç
à á
ã
â ã
ç
or
or
Press the Menu key.
The last used tab is marked.
Select Settings tab
Press to enter Settings.
A list with all available settings is shown.
Scroll up or down until you find the required setting.
Press to leave the Settings menu.
Volume Control
Use the volume keys to adjust the volume in the ear piece. See
section “DT4X2 General Description” on page 20 for the location of
volume controls.
To turn the microphone on or off during a call, See section “Mute
Microphone” on page 50
Loudspeaker volume
When you are making a call, the volume keys affect the
loudspeaker volume. This is useful when e.g. you enter a
machinery room.
Press the volume controls to adjust the loudspeaker volume
during a call.
The volume level is set and maintained until you adjust the volume
again.
126
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
Ringer volume
There are audible 5 ringer levels and one silent level. You can set
the ringer volume via the Alert signals menu.
á
á
â ã
or
When you have entered settings:
Select Alert signals.
Select Volume.
Select the required volume level.
You have six available alternatives; Level 1 to 5, or Silent.
If you want to hear the volume level during the changing:
Play
Select
Press (see display).
The marked volume is played until you press Stop or Select.
Press to select the volume (see display).
The selected volume is shown.
Mute audible signals
To mute the ringing signal before answering a call, see section
“Mute ringing signal” on page 35. See section “DT4X2 General
Description” on page 20 for the location of the Mute key.
You can also turn the ringer off permanently. When the phone is on
hook (idle mode):
Press and hold the Mute key on the right side of the phone.
The Ringer off icon is shown. Now only the red LED will indicate an
incoming call.
Note: High priority messages will override this setting. This
action will also mute message signals.
Press and hold the Mute key to turn the ringer on again.
The Ringer off icon disappears.
MD Evolution – Cordless DT412 / DT422 / DT432
127
DT4X2 Adjustments
Ring Signals
á
ã
á
â ã
á
â ã
or
or
When you have entered settings:
Select Alert signals.
Select Ring signals.
Press.
Select the required call type.
You can change the ring signal for Internal calls, External calls, or
Callback calls.
Press.
Select the required signal.
Available alternatives are; Beep, Low, Medium, High, and Mixed.
If you want to hear the new signal during the changing:
Play
Select
128
Press (see display).
The marked ring signal is played until you press Stop or Select.
Press to select the ring signal (see display).
The selected ring signal is shown.
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
Key Beep
Use this feature to set if you want every keystroke to be confirmed
with a short tone or not.
á
ã
Change
When you have entered settings:
Select Alert signals.
Select Key beep.
Press (see display).
The Key beep checkbox is marked/unmarked.
Vibrating Alert
You can set the vibration alarm instead of the ringing signal to
indicate incoming calls and messages.
á
ã
Change
When you have entered settings:
Select Alert signals.
Select Vibrator.
Press (see display).
The Vibrator checkbox is marked/unmarked. A call will now be
indicated by both the vibrator and the ring signal. If you want only
the vibrator to indicate calls, you have to mute the ringing signal
first.
MD Evolution – Cordless DT412 / DT422 / DT432
129
DT4X2 Adjustments
Alarm Settings
Note: The Alarm settings are only available for the DT422
and DT432 phones.
Deactivate/Activate No-movement/Man-down alarm
á
â ã
When you have entered settings:
Select Alarm settings.
or
Select No-movement or Man-down.
Change
Press (see display).
The checkbox for the selected alarm is marked/unmarked.
Hot Keys and Soft Keys
By programming Soft/Hot keys, you can make calls or activate a
function by simply pressing one key. The programmed numbers
and functions are stored on the SIM card of your phone.
In idle mode the Soft keys can be used for specific functions
defined by you. The function can for instance be to dial a specific
telephone number. When navigating the menu structure the Soft
keys are used for different choices in the menu.
A Hot key is one of the ordinary number keys 0 to 9. A Hot key can
have the same function as a Soft key, see above.
Note: The possibility to define a Hot key can be locked by
your system administrator.
To make a call with a Soft/Hot key, see section “Making Calls with
Hot or Soft Keys” on page 43.
130
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
Activate a function or number with a preprogrammed
Soft key or a preprogrammed Hot key
Pbook
Press the preprogrammed Soft key (see display).
The pre-set function will be activated, in this example the
Phonebook.
å
Or:
Press and hold the preprogrammed Hot key.
A number between 0 and 9. The pre-set function will be activated.
Available functions
Phone call
Short-cut
- You program a key with a name and a number.
- A short cut to any of the following functions:
•
Local Phonebook - See section “Local Phonebook” on
page 56.
•
Central Phonebook - See section “Local Phonebook” on
page 56.
•
Services - See section “Services” on page 122.
•
Switch off - See section “DT4X2 Switching On/Off” on page 32.
•
No-movement *
•
Man-down alarm *
•
Edit alarm data *
•
Change system - See section “Change system” on page 138.
•
Demo Mess 1
•
Demo Mess 2
•
RSSI
* Only available for the DT422 and DT432 phones. See section
“Alarm” on page 116.
Change modes
- See section “Mode Selection” on page 120.
Not used - If you do not need a function or a phone number any
longer, you can set the key to Not used.
MD Evolution – Cordless DT412 / DT422 / DT432
131
DT4X2 Adjustments
Program a Hot key or a Soft key with a phone number
á
â ã
á
or
å
Edit
Save
ã
ã
å
Change
Select
When you have entered settings:
Select Soft key or Hot key.
Select key.
For the Soft keys you can select keys Left, Middle or Right and for
the Hot keys you can select keys 0 to 9.
Press.
Press (see display).
Name: is displayed.
Enter the name and press (see display).
Changes saved is displayed. How to write text, see section “Write Text”
on page 61.
Press.
Function:
is marked.
Press (see display).
Select Phone call.
Press (see display).
Enter the phone number.
Notes:
If you program an external number, you have to enter the
prefix digit for external call access (e.g. ).
0
You can also store codes that contain * or #. You can for
example turn on/off the tone sender in the entered number
by making a long press on the * key (e.g. when calling
telephone banks). Tone sender on will be indicated with a T
in the number, and off with -. If a pause is required in the
number, it is added by making a long press on the # key.
The pause is indicated with a P in the number.
Save
Press to save the setting (see display).
The key is programmed and the name of the selected function is
shown.
Repeat the procedure to program a new key or edit a
programmed key.
132
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
Program a Hot key or a Soft key with a function
á
â ã
á
or
å
Edit
Save
ã
â ã
When you have entered settings:
Select Soft key or Hot key.
Select key.
For the Soft keys you can select keys Left, Middle or Right and for
the Hot keys you can select keys 0 to 9.
Press.
Press (see display).
Name: is displayed.
Enter the name and press (see display).
Changes saved is displayed. How to write text, see section “Write Text”
on page 61.
Press.
Function:
is marked.
Change
Press (see display).
or
Select the required function.
See section “Available functions” on page 131.
Select
Press (see display).
The following prerequisites apply:
Short-cut
- Assign the short cut.
Change modes
Not used
Save or Select
- Mark the mode that should be changed to.
- Not used will be indicated in the Soft key list.
Press to save the setting (see display).
The key is programmed and the name of the selected function is
shown.
Repeat the procedure to program a new key or edit a
programmed key.
MD Evolution – Cordless DT412 / DT422 / DT432
133
DT4X2 Adjustments
Language
The display messages are available in eleven languages: Danish,
Dutch, English, Finnish, French, German, Italian, Norwegian, Polish
Portuguese, Spanish, and Swedish.
á
á
â ã
or
Select
When you have entered settings:
Select General.
Select Language.
Select the required language.
Press (see display).
The selected language is shown.
Text Size
You can change the text size in the display only on DT412 and
DT422 phones.
á
ã
á
â ã
or
Select
134
When you have entered settings:
Select General.
Select Text size.
Press.
Select the text size.
You can choose between Small and Medium.
Press (see display).
Selected size is shown.
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
Clock Settings
If the clock and date is set, you can on the same day a call is
received, see the time for it.
Set the clock to get the time automatically from the
system
á
ã
á
â ã
or
Select
When you have entered settings:
Select General.
Select Clock.
Press.
Select Auto setting.
Press (see display).
Auto setting is shown.
Set the clock manually
á
ã
á
â ã
å
or
Select
Save
When you have entered settings:
Select General.
Select Clock.
Press.
Select Manual setting.
Press (see display).
Enter time, year, month, and day according to the example
below.
Example: Time:0815, Year:2003, Month:05, Day:12.
Press (see display).
The setting is saved.
MD Evolution – Cordless DT412 / DT422 / DT432
135
DT4X2 Adjustments
Set the clock to be visible/invisible in idle mode
á
ã
Change
When you have entered settings:
Select General.
Select Clock.
Press (see display).
The clock checkbox is marked/unmarked.
Automatic Key Lock
You can set the keypad to lock after 20 seconds after the last
usage. In idle mode a locked keypad is indicated by the Key icon.
Note: The keypad can also be manually locked, see section
“Key Lock” on page 107.
á
ã
Change
When you have entered settings:
Select General.
Select Auto key lock.
Press (see display).
The Auto key lock checkbox is marked/unmarked.
Quick Answer
When this function is activated, you can answer incoming calls by
simply taking the phone out of the desktop charger. There is no
need to press the Call key.
á
ã
Change
136
When you have entered settings:
Select General.
Select Quick answer.
Press (see display).
The Quick answer checkbox is marked/unmarked.
MD Evolution – Cordless DT412 / DT422 / DT432
DT4X2 Adjustments
Owner ID
With this function, you can program your personal owner ID.
á
ã
å
Edit
Save
When you have entered settings:
Select General.
Select Owner ID.
Press (see display).
Enter your Owner ID.
The phone changes to text entry mode automatically. How to write
text, see section “Write Text” on page 61.
Press (see display).
The new ID is shown.
System
Use this menu to select a system and view all phone related
information. If you are often moving between systems, it might be
convenient to change system quickly, therefore you can set this
function as a Soft key, or Hot key. See also section “Installation” on
page 145.
Note: The Register option may only be performed by the
system administrator and is described in a separate
documentation.
MD Evolution – Cordless DT412 / DT422 / DT432
137
DT4X2 Adjustments
Change system
When you have registered to more than one system, you can
manually select which system to connect to. You can connect to
up to four different PBX systems with your phone, normally named
A, B, C and D.
á
á
â ã
or
Select
When you have entered settings:
Select System.
Select Select system.
Select the required system.
Note: The normal setting is Auto. This setting makes the
phone automatically look and connect to a system.
Press (see display).
System selected is shown.
System information
The Information menu shows general information about your phone
and your network connection.
á
ã
á
When you have entered settings:
Select System.
Select Information.
Press.
You can view the following information:
IPEI
IPDI
SW version
AP SW version
The unique global GAP registration number for
the phone.
The unique global GAP registration number for
the SIM card.
Here you can see which version of the phone
software you have.
The alarm module software. If the alarm module
is not connected, it will be indicated with NC (Not
Connected).
Note: You cannot alter these settings.
138
MD Evolution – Cordless DT412 / DT422 / DT432
Audible Signals
Audible Signals
Over and above visual information displayed on your extension's
screen and LED, there are also various tones, voice
announcements and ring tones that signal the status of your
extension, or certain associated services.
The tones heard are applicable under the following conditions and
with the following timing and frequency:
Internal Dial tone
Heard each time the handset is picked up from your extension
(excluding all activated special services)
330 Hz, Continuous
Ring back tone
Heard when you call an extension that is free.
424 Hz, 1.5 sec. On / 3.5 sec. Off
Call on-hold or Call camp-on tone
Heard when you call an extension that is busy and your call has
been placed on automatic camp-on, or when your call is placed
on-hold by a third party set.
424 Hz, 2 consecutive beeps, repeated every 5 seconds.
Busy tone
Heard when you call an extension that is busy, but automatic
camp-on is not possible for your call, or when a service request on
your extension is refused.
424 Hz, 0.5 sec. On / 0.5 sec. Off
Call Waiting Presentation tone
Heard when you receive a new call, when your extension is already
busy.
Only 1 ring signal, not repeated
Intrusion or Call Offer tone
Heard when a third party - typically an attendant - intervenes during
your current call.
424 Hz, 2 consecutive beeps, repeated every 1.4 seconds.
MD Evolution – Cordless DT412 / DT422 / DT432
139
Audible Signals
Service Acceptance tone
Heard when a request for service is accepted on your extension.
Multi-toned melody, continuous
Appointment Reminder notification
Heard following your response to an appointment reminder, this
announcement indicates the nature of this automatic system call.
See section “More Features on your Extension” on page 103
Message: “It’s time for your appointment.”.
140
MD Evolution – Cordless DT412 / DT422 / DT432
MD Evolution Standard Services Prefixes
MD Evolution Standard Services Prefixes
Prefix Description
Abbreviated Numbers
Appointment Reminder Activate
Austria
EBN
Italy
Norway
UK
US
Standard
6
**6
6
#2
**6
6
2
*32
*32#
#71
*32
71
Appointment Reminder Verify
*328
*32#8
#718
*328
718
Appointment Reminder Cancel
*329
*32#9
#719
*329
719
Call Forward Immediate
*21
*21*
*21#
#61
*21*
*2*
61
Call Forward No-Answer
*22
*211
*22#
*211
*21
62
Call Forward Busy
*23
*212
*23#
#62
#63
*212
*22
63
Call Forward No-Answer and Busy
*26
*26#
#69
*26
69
*24
#21
64
Call Forward Do Not Disturb
*24
*27*
*24#
#64
*27*
Call Forward Cancel
#21
#21#
#21#
#60
#21#
Follow-Me Activate
*25
*5*
*25#
#65
*5*
*25
65
Follow-Me Cancel
#25
#25#
#66
#25
66
Call Parking
*10
*10#
#10
*10
10
Call Pick-Up General Ringing
*88
*73*
#15
*88
15
2
#14
*8*
#13
Call Pick-Up Hunt Group
*88
2
Call Pick-Up Individual
*8*
*8*
Call Substitution
*75
*75*
Call Temporary Protection
*74
General Call Acceptance Status
*9#
*9#
*75*
#75
*74#
#74
*9#
#67
*88
60
2
14
*8*
*8*
13
*75*
*75
75
*9#
*74
74
*9#
67
Extension Blocking
*72
*76*
*72#
#78
*76*
*72
78
Extension Unblocking
#72
#76#
#72#
#78
#76#
#72
78
Password Programming
*73
*74*
#*72
#79
*74*
*73
79
**
***
***
#11
***
**
11
*91#
#68
*91
68
Redial Last External Number
Standby Status in Hunt Group
*91
MD Evolution – Cordless DT412 / DT422 / DT432
141
MD Evolution Standard Services Prefixes
142
MD Evolution – Cordless DT412 / DT422 / DT432
Useful Hints
Useful Hints
Connections between external lines
With your MD Evolution Communication Platform, you can
establish an external call Diversion or a Conference with more than
one external party or transfer an external call to another external
destination (e.g. a mobile phone). These features are very useful for
everyday business life.
Note: When these features are used, your MD Evolution
Communication Platform will occupy at least two external
lines.
However, there may be disadvantages in connecting to several
external lines. We would therefore like to draw your attention to the
following:
•
Please do not transfer external calls to an external
mailbox, to information systems or to external parties
before they have answered
•
Try to avoid diverting calls to third parties before they
have answered
•
If you are connected to two external lines, cancel one call
by pressing R and the 1 key
If the external parties are not persons (mailbox, automated
information or attendant systems, etc.), connections on external
lines can last a long time, which can be costly. Moreover, such calls
may occupy two of your system’s external lines. You can restrict
connections between the external lines by reprogramming your
system.
Please ask your system administrator or contact our service centre
for more information.
MD Evolution – Cordless DT412 / DT422 / DT432
143
Useful Hints
144
MD Evolution – Cordless DT412 / DT422 / DT432
Installation
Installation
This chapter describes how to connect and charge the battery of
your phone. You will also find procedures for installation and
maintenance of your phone.
Battery
The battery is a rechargeable battery placed on the back of the
phone.
Charging the battery
The battery requires charging when the Battery icon in the display
is half filled or empty.
Place the phone in the charger. A beep indicates connection with
the charger. The charging status is shown by the Battery icon in the
display. After approximately 1 hour the phone is fully charged,
indicated by a filled Battery icon. If the phone is switched off when
placed in the charger, it will start up automatically within 2 minutes.
Note: If a call is connected when the phone is placed in the
charger, the call will be disconnected.
Remove the battery
The battery is fastened by a screw and two hooks. To remove the
battery on DT412 and DT422, use a small coin and turn the screw
to horizontal position. To remove the battery on DT432, use the
screwdriver delivered with the handset and turn the screw to
horizontal position. Remove the battery by pulling the screw. When
fastening the battery again the screw has to be in horizontal
position.
MD Evolution – Cordless DT412 / DT422 / DT432
145
Installation
Note: Avoid using a screwdriver as it may damage the
screw.
Chargers
Desktop charger for DT412/DT422
The desktop charger is used for charging your phone, but also for
storing it when you are placed at one location, for example at your
desk.The tilted design facilitates the use of handsfree operation, i.e.
in loud speaking mode. The charger is delivered with a plug-in
power supply and is connected into an ordinary wall socket.
Charging rack
Note: See also separate Installation Guide, supplied
together with your phone.
The charging rack is used for charging your phone and/or spare
batteries. When charging spare batteries an adapter is needed. The
wall mounted charging rack and its power supply are a modular
system which enables a number of installation configurations.
Each power supply can support several charging racks with four
positions for phones and/or batteries in each rack (see technical
specifications for the charging rack).
As the phone cannot distinguish between a desktop charger and
the charging rack, it is recommended that the alert signal is
silenced when placed in a rack, see section “DT4X2 Adjustments”
on page 125. There is also a SIM parameter that can be set in the
SIM card programmer by your system administrator.
146
MD Evolution – Cordless DT412 / DT422 / DT432
Installation
Belt Clip
The clip on the back of the phone helps you fasten it to a belt or
similar. It is also possible to change the clip to a swivel-type or if no
clip is needed, to replace it with a covering plate.
Change the hinge-type clip
A hinge-type belt clip is mounted on the phone at delivery. The clip
can be replaced with a cover plate that is in the delivery or a swiveltype belt clip that can be ordered separately.
The required tool is a Pozidriv Point size 1.
Unscrew and replace the clip.
SIM Card
All your personal phone settings are programmed and stored in the
Subscriber Identity Module (SIM) card.
The SIM card provides you with personal mobility as you can easily
move it to another phone, enabling you to receive calls, make calls
and keep all your personal settings such as Phonebook, identity,
alert signal, and your defined functions of the Soft keys and Hot
keys
Changing the SIM card
Remove the battery as described.
See section “Battery” on page 145.
Slide the SIM card out of position.
Insert the new SIM card and slide it into position.
MD Evolution – Cordless DT412 / DT422 / DT432
147
Reference
Reference
This section describes the terminology used on the display, the
phone communication signals, technical specifications, spare parts
and accessories.
Terminology
The list below explains the terms which may appear on the display.
Terminology used in display
Term
Meaning
IPEI
International Portable part Equipment Identity,
unique identity assigned to your phone by the
manufacturer.
International Portable part Equipment Identity,
unique identity assigned to your SIM card.
Portable Access Rights Key, unique identity
assigned to your network.
Here you can see which version of the phone
software you have.
Here you can see which version of the Alarm
software you have.
IPDI
PARK
SW version
AP SW version
148
MD Evolution – Cordless DT412 / DT422 / DT432
Reference
Phone Signals
The phone signal certain events audibly and visually as described
below.
Signal
Meaning
Red warning light
Incoming call.
Message waiting.
The phone also generates audible ring signals and alarm signals.
Sound
Meaning
Ring signal
Alarm signal
Incoming call.
1 short beep: phone out of range of base
system.
Message beep: Incoming message.
No-movement alarm or Man-down alarm
about to be sent (DT422 only)
You hear this each time you press a key (when
selected).
Key beep
MD Evolution – Cordless DT412 / DT422 / DT432
149
Reference
Technical Specifications
DECT GAP
The phone has the unique advantages of DECT GAP (Digital
Enhanced Cordless Telecommunications Generic Access Profile).
This means that the quality of speech is as good as that of
conventional fixed telephones. DECT GAP enables interoperability
with other manufacturers’ products.
Cordless telephone
Power supply
Battery
NiMH pack 550 mAh
Standards and regulations
DECT standards
EN 301 406, TBR10,TBR22
EMC standards
EN 61000-4-2, EN 61000-4-3,
EN 55022 class B
Low voltage directive
EN 60950
SAR
EN 50360 (Europe), ACA RS 2001
(Australia)
Endurance
Enclosure protection
IP64, IEC 60529
Free fall test
IEC 68-2-32 ED procedure 1
Dropped 12 times from 1 m
Maximum environmental values during use
Temperature
0 to +40 °C
Dimensions and weight
150
LxWxH
134 x 60 x 27 mm
Weight
140 g (including battery)
Display
lluminated, scratch-proof 128 x 64 pixel
display with characters adjustable in two
sizes (up to 6 rows of 20 characters)
Clip
Hinge type (standard) or swivel type
MD Evolution – Cordless DT412 / DT422 / DT432
Reference
Radio specifications
SAR10g (Specific
absorption rate)
0.02 mW/g
Performance
Stand-by time
Up to 80 hours (DT422: up to 40 hours if
location and alarms activated)
Call time
Up to 8 hours
Charge time
1 hour
Volume
Ring signal
Five step adjustable volume from off to
approx. 100 dB (A) at 10 cm
Ear piece
Four step adjustable
Phone book
Maximum name length
16 characters
Maximum number length 22 digits
Entries
100
External interfaces
User interface
Display with characters and icons, Soft
keys, Navigation key, Menu key, Call key,
alphanumeric keypad, Volume keys and
Mute key on the side. Alarm key (DT422
only)
Accessory connector
Headset connector as option.
Features
Messaging and phone, waterproof (IP64), Loudspeaking function,
SIM card for identity and personal settings, up to 10 modes with
personalized settings, 3 programmable Soft keys for each mode,
10 programmable Hot keys, manual or automatic keypad lock, time
and date indication, difference between internal and external calls,
ring signal easily silenced, vibrator alert, separate loudspeakers for
ring signal and Loudspeaking function, send/receive messages,
caller identification (if provided), call list (20 numbers), access to up
to 4 DECT GAP telephone systems, key beep on/off, battery meter.
Optional alarm functions (DT422 only): Push-button, No-movement
and Man-down alarms
MD Evolution – Cordless DT412 / DT422 / DT432
151
Reference
Optional Accessories
You can customize your Aastra telephone to meet your own needs.
All of the following accessories are optional and can be purchased
at your local Aastra contact.
Belt clip, swivel-type
The ordinary belt clip can be replaced with a special swivel-type
belt clip adapted to firmly place your phone onto your belt.
Leather casing
The leather casing may not be used in potentially explosive area.
The leather casing is especially designed for the phone.The leather
casing is especially designed for the phone. The casing comes with
the swivel-type belt clip and the phone is fully operational while
placed in the casing.
Headset
A headset is recommended if you frequently use the phone, and/or
want to have both hands free. The phone has a special headset
connector that is waterproof. The headset comes in three versions;
with microphone integrated in the cable (GSM type)*, with
microphone on a boom*, and with hearing protection (Peltor). An
adapter*, that makes it possible to connect other standard types of
Peltor headsets, is also available.
Notes:
*mic on cable, mic on boom and headset adapter may not
be used with DT432.
The phone must be equipped with the factory mounted
headset connector.
The headset answering button is only active during a call or
when the telephone is ringing and cannot be used to get a
line when making a call.
Security chain
The security chain is 800 mm long. Fasten one end to the hingetype belt clip and the other end to, for example, your pocket.
152
MD Evolution – Cordless DT412 / DT422 / DT432
Troubleshooting
Troubleshooting
This section contains information on how to solve common
operational problems, and warnings you may receive.
Go through the following lists if you encounter any problems. If this
checklist does not solve the problem, contact your system
administrator. If others have similar problems, there may be a
system error.
Fault / Display
Probable cause
The phone does
not switch on
No display
The battery is low.
Action or
comment
Charge the battery.
The battery is low
or the phone is
defective.
The Ringer off icon
is on or the phone
is defective.
The battery is low
or the phone is
defective.
The battery is low
or the phone is
defective.
The phone is
defective.
The memory is full,
you cannot add
new names.
Charge the battery
or contact system
administrator.
Off icon on = Turn
on the ringing
signal.
Charge the battery
or contact system
administrator.
Charge the battery
or contact system
administrator.
Contact system
administrator.
Delete a name.
Wrong SIM
The SIM card is not
compatible with the
software version of
the phone.
Contact system
administrator.
Check SIM card
The SIM card is
missing.
Insert the SIM card
or contact system
administrator.
No ringing
Battery icon flashes
Call icon is
switched off after
2 seconds
Lamp shows
steady light
When adding
names to the
Phonebook, an
error beep sounds
MD Evolution – Cordless DT412 / DT422 / DT432
153
Troubleshooting
154
Fault / Display
Probable cause
Action or
comment
Keys locked
Unlock
The key pad is
locked.
Press Menu key
followed by .
No system
Cannot connect to
the network, the
phone is not
registered or out of
range.
Contact system
administrator.
*
MD Evolution – Cordless DT412 / DT422 / DT432
Glossary
Glossary
Abbreviated Number Dialling
Initiating a call to a preprogrammed number by
dialling a code or pressing a key. Common
abbreviated numbers, means that all
extensions can use them. See section
“Abbreviated Numbers” on page 42.
Account Number
To place call cost on an Account Number. See
section “Account Codes” on page 106.
Callback
An indication to a busy extension, to inform the
person that you want to speak to him/her. See
section “Outgoing Calls” on page 38.
Camp-on
To place (queue) a call to a busy extension. See
section “Outgoing Calls” on page 38.
Directory number
Numbers with 1-8 digits which are assigned to
extensions or external lines or as Common
Abbreviated Numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
“Outgoing Calls” on page 38.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, Common
Abbreviated Number or the operator).
There are three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is
forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is
forwarded if the extension is busy.
See section “Call Forwarding Services” on
page 64.
Extension
All telephones connected to the PBX have a
unique internal number (up to 8 digits). You can
see your number.
Hold
To put a call on hold. See section “Call Parking
and Retrieving” on page 52.
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Preprogrammed text information.
2. Voice information.
Intrusion
To intrude on an ongoing call when a requested
extension is busy. See section “Outgoing Calls”
on page 38.
MD Evolution – Cordless DT412 / DT422 / DT432
155
Glossary
IP Call
Internal call sent via an internal data network
(LAN or WAN). See section “Non-IP Hand-Over
Service” on page 55.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. MD Evolution
Communication Platform).
Least Cost Routing
A function that automatically selects the
cheapest way to connect your external call (not
necessarily the shortest distance).
See section “Toll Restriction and Least Cost
Routing” on page 48.
Pre-defined text
Preprogrammed absence information. See
section “Call Forwarding on Mini-Message” on
page 68.
Mailbox
The Mailbox system controls the messages
that are left for or sent by you when you are
absent. See section “Voice Mail Services” on
page 73.
Message
A message can be sent to any extension. This
is useful when you receive the busy tone or get
no answer.
Mute
To switch the microphone temporarily off. See
section “During Calls” on page 49.
Password
A four-digit code needed to e.g. block your
extension and retrieve messages from the
Mailbox system. You can set your own
Password. See section “Password
Programming” on page 110.
156
Third party
A third connection (person), which can be
included in an ongoing two person
conversation.
The connection can be internal or external. See
section “During Calls” on page 49.
Tie line
An external line from the private network.
Transfer
During an internal or external ongoing call you
can make an Inquiry and then transfer the call
to another party (internal or external). See
section “During Calls” on page 49 and “Useful
Hints” on page 143.
Trunk line
A trunk line is the same as an external line. Can
be either digital or analog.
MD Evolution – Cordless DT412 / DT422 / DT432
Index
Index
Abbreviated Numbers 42
Access Lock 109
Account Codes 106
Add Names or Numbers 58
Add Numbers from Call List 60
Additional Personal Assistant Services 84
Alarm 116
Alarm Settings 130
Alarm Test 117
Answering Calls 34
Answering Method 36
Appointment Reminder 103
Audible Signals 139
Automated Attendant 115
Automatic Callback 44
Automatic Call-Back from Voice Mailbox Message 83
Automatic Key Lock 136
Battery 145
Battery handling 18
Belt Clip 147
Busy Extension 44
Call Forwarding Cancellation 68
Call Forwarding on Mini-Message 68
Call Forwarding Services 64
Call Forwarding to Voice Mailbox 75
MD Evolution – Cordless DT412 / DT422 / DT432
157
Index
Call in Substitution or with Signature 46
Call Parking and Retrieving 52
Call Pick-up for General Ringing Call 114
Call Pick-Up in Hunt Group 98
Call Pick-Up Individual 37
Call Waiting 50
Call with Temporary Protection 45
Calls Re-Routing to Attendants Protection 104
Central Phonebook 63
Change Names or Numbers 59
Chargers 146
Cleaning 18
Clock Settings 135
Conference 52
Conversation Recording 54
Copyright 6
Coverage Area 19
Declaration of Conformity 6
Delete Names and Numbers 59
Dial-By-Name 63
Display Info 23
Door Phone Service 113
DT4X2 Adjustments 125
DT4X2 General Description 20
DT4X2 Switching On/Off 32
DTMF End-to-End Dialling 47
During Calls 49
Ending Calls 47
FCC Statement 7
Follow-Me Service 71
General Call Acceptance 112
Glossary 155
158
MD Evolution – Cordless DT412 / DT422 / DT432
Index
Group Services 95
Guidelines, Warnings and Precautions 10
Handsfree Speaking 49
Hot Keys and Soft Keys 130
Hunt Group Opening / Closing 100
Hunt Groups 96
Important 9
Incoming Calls 34
Index 157
Installation 145
Integrated Web Server and Unified Messaging 91
Intrinsic safety 18
Key Beep 129
Key Lock 107
Language 134
Local Phonebook 56
Making Calls 38
Making Calls with Hot or Soft Keys 43
Making Calls with Phone Book 57
MD Evolution Standard Services Prefixes 141
Menu Structure 27
Mobile Extension Service 102
Mode Selection 120
Mode Settings 121
Modes 119
More Features on your Extension 103
Mute Microphone 50
No-Movement and Man Down Alarms 118
Non-IP Hand-Over Service 55
Numbering Plan 9
Optional Accessories 152
Other Secondary Attendant Services 115
MD Evolution – Cordless DT412 / DT422 / DT432
159
Index
Outgoing Calls 38
Outgoing Calls, Busy/No-Answer 44
Owner ID 137
Password Programming 110
Personal Alarm 117
Personal Group Services 101
Phone Book Access 56
Phone Lock 108
Phone Signals 149
Preparing for use 18
Quick Answer 136
Redial Call List Number 40
Redial Last External Number 40
Reference 148
Ring Signals 128
Secondary Attendant Services 111
Secret of Identity 105
Service Creation 123
Service Deleting 124
Service Editing 124
Service Selection 122
Services 122
SIM Card 147
SMS Text Messages 93
Standby Status in Hunt Group 99
System 137
Technical Specifications 150
Terminology 148
Text Size 134
Toll Restriction and Least Cost Routing 48
Transfer and Inquiry 50
Treatment 18
160
MD Evolution – Cordless DT412 / DT422 / DT432
Index
Troubleshooting 153
Useful Hints 143
Variable Call Forwarding 67
Vibrating Alert 129
Voice Mail Services 73
Voice Mailbox External Access 79
Voice Mailbox for Attendants 90
Voice Mailbox for Hunt Group 88
Voice Mailbox for Mailing List 89
Voice Mailbox Greeting Messages 77
Voice Mailbox Internal Access 78
Voice Mailbox Managing 81
Voice Mailbox Messages External Notification 78
Voice Mailbox Messages Internal Notification 77
Voice Mailbox Modes 74
Voice Mailbox Personalization Services 85
Volume Control 126
Warranty 6
Welcome 5
Write Text 61
MD Evolution – Cordless DT412 / DT422 / DT432
161
Index
162
MD Evolution – Cordless DT412 / DT422 / DT432
Notes
Notes
MD Evolution – Cordless DT412 / DT422 / DT432
163
Notes
164
MD Evolution – Cordless DT412 / DT422 / DT432
Notes
MD Evolution – Cordless DT412 / DT422 / DT432
165
Subject to alteration without prior notice.
For questions regarding the product,
please contact your Aastra Certified Sales Partner.
Also visit us on http://www.aastra.com
© Aastra Telecom Sweden AB 2008. All rights reserved
EN/LZTBS 102 1962 R2A
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