Quick guide

Quick guide
My hearing aid information
Product: ReSound Enya
Model: ITC/ITE
Serial number (R):
_____________________________
Serial number (L):
_____________________________
Battery size: 312, 13
Quick guide
ReSound Enya™ ITC/ITE
Programs:
Program button (A):
(if set up by your hearing care professional)
ACTION
RESULT
PROGRAM
WHEN TO USE
BEEPS
SHORT push
Program change
1
1
LONG push
Activate streaming
(if enabled by
professional)
2
2
3
3
4
4
Volume control (C):
(if set up by your hearing care professional)
ACTION
Rotate forward
(toward your
face)
RESULT
Volume increases
Rotate backward
(away from your Volume decreases
face)
Get to know your hearing aid
A. Program button*
F. Volume control*
B. Microphones
G. Manufacturer
C. Wax guard
H. Model
D. Sound outlet
I. Serial number
E. Battery door
G
B
C/D
H
A
GN
R
XXX e Soun
XXX
d
EYx XXXX
ITE
I
E
F
*If selected by your hearing care professional
View ReSound’s hearing aid tutorial videos at youtube.com/resoundus.
What you need to know
Inserting/Replacing the battery:
Getting started: On/Off function
1. Open the battery
door (E) completely by
using your fingertip.
ON: When the battery door (E) is
closed, the hearing instrument turns
on, and the default program will be
activated.
2. Remove protective sticker from
battery and wait 2 minutes before
inserting the
battery into the
hearing aid to
allow full activation of the battery.
ON
OFF: To turn off the hearing
instrument, open the battery door (E).
Many individuals can use their fingernail to pull it open.
OFF
3. Insert the new battery
with the positive side
(flat side) in the correct
position, as shown.
4. Gently close the battery door. If it
doesn’t close easily, check to see
if the battery is upside down.
Regular care & maintenance
Flight mode:
Some airlines prohibit the use of
wireless hearing aids (RF
transmitters) onboard. If required by your airline, enable flight mode:
Disable wireless operation by
opening and closing the battery door
(D) three times within ten seconds
(open-close, open-close, open-close).
Your instruments will now be in
flight mode.
The hearing aids must function in flight mode for 10 seconds before wireless operation can be re-enabled.
To re-enable wireless operation,
open and close the battery door one time and wait thirty seconds before
opening the battery door again to
avoid accidentally entering flight
mode again.
400554011 Rev E 2016.11
Daily: Clean your hearing aid.
Keep your hearing aids dry. Clean
the hearing aids using a soft cloth
or tissue.
Monthly: Change the wax guard (C)
or see your hearing care professional.
For changing CeruSTOP™ wax guard,
complete the following steps:
Removal: Insert the removal side
of the wax guard tool into the used
wax guard (C) so that the shaft of
the tool is touching the rim of the
wax guard. Slowly pull the wax
guard straight out.
Wax guard tool
removal side
replacement side
Insertion: To insert the new wax guard 4. Discard
(C), gently press the replacement side
the used
of the wax guard tool straight into the
guard in
hole of the sound outlet until the outer the slot
ring lies flush with the outside of the
located
receiver. Pull the tool straight out. The in the wax guard kit by pressing it new wax guard will remain in place.
into the center, sliding it to one end of the slot, and pull until the filter
is discarded.
For changing HF3 wax guard (C),
5. Flip the wax guard
complete the following steps:
tool around, locate a
1. Brush the sound
new guard in the dial,
outlet area with
and press the tip of
the sound outlet the tool into the
pointed down.
center of the dial.
2. Insert the threaded end of the wax
6. Gently pull the new
guard tool into the used wax guard
guard out of the dial.
(C), and rotate clockwise.
7. Press the new guard to the canal tip
of the hearing aid. Move the tool
gently side to side and pull it away
from the hearing aid.
3. Gently pull until
the used guard
is removed.
Beep/tone indicators
BEEP/TONE
INDICATION
ACTION REQUIRED
Ding, ding, ding,
dong
Low battery
Change battery
Ding (5 or 10)
Hearing aid is starting up After dings cease,
hearing aid is turned on
Ding-ding,
ding-ding, etc.
Hearing aid is in
flight mode
Use in flight mode if
desired, or open-close
battery door (E) to exit
flight mode
Ripple tone
Hearing aid is in
streaming mode
Use with wireless
accessory or press
multi-function button to
exit streaming mode
View ReSound’s hearing aid tutorial videos at youtube.com/resoundus.
Troubleshooting
SYMPTOM CAUSE
POSSIBLE REMEDY
No Sound
Battery door (E) not closed
Turn on by closing the battery door (E)
Dead battery
Replace battery
Battery door (E) will not
close
Insert battery properly
Blocked wax guard (C)
Replace wax guard (C) or consult your
hearing care professional
Blocked sound outlet (D)
Change wax guard (C) or consult your
hearing professional
Change in hearing, volume
too low
Consult your hearing care professional
Excessive ear wax
Consult your hearing care professional
Incorrect placement in ear
Re-insert hearing aid carefully
Excessive ear wax
Clean guard (C)/consult your hearing
care professional
If none of the above
Consult your hearing care professional
Not loud
enough
Excessive
whistling/
feedback
If there are any other problems not mentioned in this guide, please contact
ReSound or your hearing care professional.
For more information
Refer to the user guide included in
your hearing aid box.
Your hearing care professional can
be reached at:
View ReSound hearing aid tutorial
videos at youtube.com/resoundus.
Manufacturer according
to FDA
Manufacturer according
to Health Canada
ReSound North America
8001 E. Bloomington Freeway
Bloomington, MN 55420
1.888.735.4327
resound.com
ReSound Canada
303 Supertest Road
Toronto, Ontario M3J 2M4
1.888.737.6863
resound.com
ReSound Government Services
8001 E. Bloomington Freeway
Bloomington, MN 55420
1.800.392.9932
www.resound.com/veterans
400554011 Rev E 2016.11
400554011
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