Extra install tips on page 3! FAQ on page 24!

Extra install tips on page 3! FAQ on page 24!
LUM-500/501 Series
Surveillance Recorders
Technical
Reference
(v.171526)
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Luma Recorders | Main TOC
Table of Contents
Contents
Additional Installation..................................................................... 3
FAQ................................................................................................. 23
Live View Screen............................................................................ 59
Remote Control............................................................................... 76
Web Interface.................................................................................. 88
Local Interface.............................................................................. 149
Installing Network Cameras on an NVR...................................... 204
Installing with the Local UI Wizard............................................ 210
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LUM-500/501 Series
Surveillance Recorders
Additional
Installation
Luma Recorders | Additional Installation
Additional Installation
While the quick-start guide got you up and running, this section
helps you do some of the finesse work that is not required in all
installations.
Contents
Installing Hard Drives...................................................................... 5
Prepare the Recorder................................................................... 6
Install the New Hard Drives....................................................... 9
Optional Fast-Install Approach................................................. 11
Motion Detection Made Easy......................................................... 12
How does it work?..................................................................... 12
What’s the best approach?........................................................ 12
How do I set up motion-activated recording?.......................... 12
Setting Up Email Alerts................................................................. 16
Disclaimer................................................................................. 16
Connecting to Email Servers..................................................... 16
Enabling “Less Secure Apps” on Google.................................. 17
Additional Setup for Two-Step Verification............................. 18
Installing a PTZ Camera with RS-485........................................... 21
Connecting to a DVR................................................................. 21
Connecting to an NVR with a WPS Encoder............................ 21
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Luma Recorders | Additional Installation
Installing Hard Drives
Your Luma recorder comes with a hard drive already installed, but
you can add additional hard drives (and/or replace the existing one)
to expand your recording capability.
Since these drives run 24/7, we recommend using hard drives that
are rated for surveillance, like Western Digital’s Purple drives, which
we sell on our website as a convenience to our valued installers.
Warning! Do not use a powered screwdriver when installing or
removing a hard drive. Doing so may result in damage to the
equipment, which is not covered by your warranty.
Warning! Use a grounded anti-static mat and wrist band to ground
yourself before servicing the recorder. Failure to ground yourself
may result in damage to the equipment, which is not covered by
your warranty.
Recorder Capacity
HDD
Included
Additional
Bays
DVR-4CH
1TB
0 Additional
4TB / bay
4TB
DVR-8CH
1TB
3 Additional
4TB / bay
16TB
DVR-16CH
2TB
3 Additional
4TB / bay
16TB
NVR-4CH
1TB
1 Additional
4TB / bay
8TB
NVR-8CH
1TB
3 Additional
4TB / bay
16TB
NVR-16CH
2TB
3 Additional
4TB / bay
16TB
Model
Allowed Maximum
HDD Size Storage
8-channel and 16-channel recorders also have an eSATA port on the
back that can attach an additional hard drive.
Important Note
We recommend installing the drives before powering the recorder up
for the first time. If a hard drive has been initialized in the recorder,
you should not change its SATA port. Once a hard drive has been
initialized in a given port (this includes the hard drive that comes
with the unit), the recorder remembers that hard drive’s location. If
the hard drive cabling is swapped this will cause errors, even if you
re-initialize the hard drive in its new location.
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Luma Recorders | Additional Installation
Prepare the Recorder
In the local interface, click on the Settings icon
Shutdown > Shutdown. The unit powers down.
, then choose
Turn the power switch (located on the back of the unit) to the off
position. Unplug the power cord from the rear of the unit.
If necessary, disconnect all cabling and remove the recorder from the
rack.
Warning! Moving the recorder while it is powered can damage the
hard drive.
Remove the Cover
Remove the two small black screws located along the top of the rear
panel of the recorder. (Do not remove the larger silver screws around
the fan.)
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Luma Recorders | Additional Installation
Using the thumb notch on the top of the unit, gently slide the cover
about an inch to the rear of the unit, then lift it up. Once it is off, set
the lid aside in a safe place where it won’t get scratched.
Toward the front of recorder is the mounting bar, a ventilated strip of
metal. One hard drive is already installed. Disconnect the SATA and
power cables from that hard drive.
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Luma Recorders | Additional Installation
Remove the Mounting Bar
Remove the two black screws that hold the mounting bar in place.
They are on the exterior of the unit, one at each side of the recorder.
Remove the mounting bar by lifting the rear side, then pulling the
entire bar away from the front of the recorder.
Detach the power cable from the mounting bar by removing the
strap that keeps them in place.
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Luma Recorders | Additional Installation
Optional: Remove the Hard Drive
If you are replacing the drive that came with the unit, remove the
four silver screws that attach it to the mounting bar.
Install the New Hard Drives
Lay the new hard drives to be installed side by side on a flat surface
with the power and SATA ports facing the same direction and the
circuit board on top.
Place the mounting bar on top of the drives, orienting it so the new
drives face the same direction as the pre-installed drive.
Data & power ports
ê
ç Front of recorder • Rear of recorder è
If you removed the old hard drive, look at the side of the mounting
bar. The groove that points down should be at the end with the
power and data ports, toward the rear of the recorder.
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Line up the holes in the mounting bar over the drives, then use four
of the screws supplied with the recorder to secure each drive in
place.
You may wish to use a permanent marker to number each of the
drive bays in case you replace a hard drive at a later date.
Reinsert the Mounting Bar
Replace the mounting bar with the drives in the recorder. First insert
the front of the mounting bar by angling it downward and sliding
over the notches in the support pegs, then set the rear end of the bar
down.
Re-install the screws on the outside left and right of the case to lock
the mounting bar in place.
Connect the Drives
Using the extra SATA cables provided with the recorder, connect
each hard drive to the mother board.
Be sure to connect them in the correct order. Looking at the recorder
from the front of the unit, the SATA ports are numbered 1–4 from
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Luma Recorders | Additional Installation
left to right. Looking closely at the board, you can actually read the
numbers beside each port after the letters JPS.
Once the SATA cables are connected, attach the power cable to each
hard drive. Unlike the SATA cables, the power cable jumpers have
no fixed order.
Format the Drives
Remember to format your new hard drive once the recorder has been
powered up.
You’re good to go!
Optional Fast-Install Approach
If you are only inserting one additional drive and are working with
a larger recorder case, you might be able to install the new hard
drive(s) without removing the mounting bar.
Carefully slide the drive into the bay. Hold it steady while inserting
the screws that secure it in place.
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Luma Recorders | Additional Installation
Motion Detection Made Easy
How does it work?
Cameras cannot actually see movement; all surveillance video is just
a series of still images.
Instead, your camera and/or recorder compares each image it takes
with the last one. Even if your camera is set to record snaps once
every minute, it’s still doing this comparison all the time.
When the camera detects that a set of pixels shifts color by a
significant amount, it considers this a motion event. This is why the
camera considers it a motion event when a light gets switched on,
for example, or a tree’s shadow sways against the wall.
What’s the best approach?
For best results, use as small a motion area as is feasible. If you
want to detect whether someone comes through a door, just set the
motion area for that door, not for the whole room.
With a smaller area to check, you can get more reliable results
within that area, and not be bothered by results from areas that do
not matter.
Also, as far as it is possible, ensure that the area you want to detect
has uniform lighting.
How do I set up motion-activated recording?
Fire up the web interface, and click on the Settings
into the menu system.
icon to get
Click on Configure the Recorder >
Camera Settings > Motion Detection as
shown here.
}} Important: When you make
changes, click Save before switching
to another camera, tab, or menu
item!
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Luma Recorders | Additional Installation
Set the area
Select a
camera here
The red border
indicates the whole
screen is selected.
Clear All lets
you define a
smaller area.
Select a camera in the dropdown at the top, and ensure motion
detection is enabled with the checkbox.
By default, the system detects motion over the entire camera screen.
This is not ideal.
Click Clear All, then Draw Area. Click and drag to define up to
three areas to use; these areas can overlap. You can also click and
drag an existing area to move it around the screen.
When you are done drawing, click Stop Drawing.
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Luma Recorders | Additional Installation
To the right is
a sample setup
(it’s from our
QA lab). We
put motion
detection
areas at each
doorway, so
we can see
whenever
someone enters
or leaves.
The red borders
show the areas we’re
scanning for motion.
We deliberately left the center of the screen without motion
detection, because (a) the TV screen is always “moving,” and (b)
if someone is sitting in the chair, we don’t want them endlessly
triggering motion events.
Adjust additional settings
Next, click on the
Arming Schedule tab.
This tab tells the system
when the camera is and
is not allowed to detect
motion.
You set the master
schedule under
Configure the Recorder
> Camera Settings >
Schedule Settings. See
the manual for more
details.
With the master schedule in place, you want motion detection for
the individual cameras enabled 24/7. By default, it should be, and
you should leave it this way.
If you want to send an email alert, you can also see our bulletin on
configuring emails.
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Luma Recorders | Additional Installation
Trigger an Alarm
If you want to set off a local alarm or send an email notification
when motion is detected, use the Linkage Method tab. See the
manual for more details.
Pre- and Post-Record
If you want to add extra footage to the start and end of each motion
event, navigate to Configure the Recorder > Camera Settings >
Schedule Settings. Then click the Advanced button.
The pop-up lets you decide how much extra time to add before the
start and after the end of each motion event.
After you press OK to exit the pop-up, be sure to click Save to keep
your changes.
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Luma Recorders | Additional Installation
Setting Up Email Alerts
To set up email alerts for your Luma recorder, you need to connect
to the client’s email provider to allow your equipment to send
messages out. This document helps you do that.
Disclaimer
This list is provided as a public service. The information herein
is provided “as is” without warranty of any kind in terms of
correctness, accuracy, reliability, obsolescence, or otherwise. We
do not warrant, guarantee, or make any representations regarding
the use, or the results of use, of this information; and we are not
responsible for any damages incurred by use of this information.
Connecting to Email Servers
Each email service has different settings. Settings for major service
providers are given here:
Service
SMTP Server (outgoing) Auth.
Port
AT&T
smtp.att.yahoo.com
SSL
465
BT Internet ***
mail.btinternet.com
—none—
25
Comcast
smtp.comcast.net
SSL
465
Gmail (SSL) *
smtp.gmail.com
SSL
465
Gmail (TLS) *
smtp.gmail.com
TLS
587
Hotmail
smtp.live.com
SSL
465
Office 365 **
smtp.office365.com
StartTLS
587
Outlook
smtp.live.com
TLS
587
Verizon (basic)
outgoing.verizon.net
SSL
465
Verizon (hosted
by Yahoo!) ***
outgoing.yahoo.verizon.net —none—
587
Yahoo! Mail
smtp.mail.yahoo.com
SSL
465
Yahoo! Mail Plus
plus.smtp.mail.yahoo.com
SSL
465
See next page for asterisk notes.
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Luma Recorders | Additional Installation
* Gmail Notes
Please ensure that POP3 access is enabled in the account settings.
You also need to enable “less secure apps” (third party apps) in the
Gmail settings; see the next below for a step-by-step guide.
Finally, NVRs require additional steps detailed below.
** Office 365 Note
If the above settings do not work, log in to the Outlook web app,
navigate to Settings > Options > Account > My Account > Settings
for POP and IMAP Access, and make adjustments from there.
*** Authentication Note
For security reasons, we do not recommend using a server that does
not use authentication.
Enabling “Less Secure Apps” on Google
Go to gmail.com.
In the upper right-hand corner,
click on the down arrow next to
your email account, then press
My Account.
Under Sign-in & security, click
on the link labeled Connected
apps & sites.
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Luma Recorders | Additional Installation
The web browser opens at a section Connected apps & sites. If you
scroll down a little bit, you’ll see a box labeled Allow less secure
apps. Move the slider in that box to the right to switch this on.
Additional Setup for Two-Step Verification
Certain setups may require you to set up two-step verification, while
others may wish to do so for the added security. To use two-step
verification when connecting to Google, perform the following steps.
Log into Gmail. Click the gear icon
at the top right, and
choose Settings from the dropdown menu.
Next, click on the Accounts and Import tab, then on Other Google
Account Settings.
This takes you to your account page.
Within the Sign-in & Security menu
box (at the top left), click on the text
Signing in to Google.
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Enabling 2-Step
Verification
Under the Password
& sign-in method
section, click on
2-Step Verification.
This opens a new page. Click on the Get Started button and log in
with your password.
Google asks for your phone number to secure the verification
process. Once you confirm the code that Google sends you, Google
asks whether you want to turn on on 2-step verification. Do so.
Next, click the left arrow near the top of the
page to return to the Sign-in & Security page.
Setting Up the NVR’s Password
At the Sign-in &
Security page, either
scroll down or click on
the menu item Signing
in to Google at left.
Within the Password &
sign-in method window,
a new option is visible:
App passwords.
Click on this.
After you sign in, you
are taken to the App
passwords window:
In the Select app dropdown, choose Other (Custom name).
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The dropdown menu
turns into a text box.
Enter a descriptive
name (“Luma Email
Notifications,” e.g.), as
you may end up using several devices.
When you click the Generate button,
Google creates a random password for
your Luma NVR’s email configuration.
Open a new browser tab and log in to your Luma NVR. Within the
NVR, go to Configure the Recorder > Network Settings > Email.
Enter the gmail address you
used for 2-step verification
and your newly generated
password from the above
steps. Use smtp.gmail.com for
your SMTP server. The SMTP
port is 587.
The sender name is whatever
you would like (“LumaNVR,”
e.g.). The recipient fields use
your client’s name and email
address.
Do not check the bottom three
checkboxes at this time. Your
completed settings should look like the sample shown.
Press the Test button, and if it all works, press Save.
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Installing a PTZ Camera with RS-485
Use these instructions to attach Wirepath Surveillance analog PTZ
cameras to your Luma recorder.
Connecting to a DVR
Connect the BNC cable from the PTZ camera to the DVR.
Connect the RS-485 cable from the PTZ camera to the RS-485
connection on the DVR (T+ and T-).
Power on the PTZ camera. You should see video in channel assigned
to the camera.
Go to Configure This Recorder > Camera Settings > PTZ Settings
and set parameters accordingly.
To use the PTZ controls, select the DVR channel that the PTZ
camera is on and click on the PTZ icon above the timeline bar. If
everything has been set up correctly, you will have control over the
PTZ camera (see the PTZ camera manual for how to set the DIP
switches to change your baud rate or protocol).
Connecting to an NVR with a WPS Encoder
Use these instructions for 1- and 4-channel encoders.
Connect the encoder to same network that the NVR is on. Do not
connect it to the POE switch on the NVR.
Discover the encoder with the Wirepath IP Installer and give it a
static IP address.
Go to Configure the Recorder > Camera Management > IP Camera.
Click the Quick Add button, then select the IP address of the
encoder in the same way that you would an IP camera. Press OK.
Select the encoder in the device list, then click the Modify button.
Ensure that the protocol is set to Wirepath, the transfer protocol is
auto, and the adding method is manual. Check your port settings,
camera name (you can create any name), user name, and password.
Ensure that the baud setting matches the camera and the NVR
(the baud on the camera can be changed using the camera’s DIP
switches; see the camera’s manual for complete details).
If you have multiple cameras using a single 4-channel encoder,
please see the additional instructions below at this time.
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Go to the live view for the encoder’s channel. You should see a blue
screen; this shows that the encoder is properly connected.
Connect the BNC cable from the PTZ camera to the encoder.
Connect the RS-485 cable from the PTZ camera to the RS-485
connection on the encoder (not the NVR).
Power on the PTZ camera. You should see video in channel assigned
to the encoder.
Go to Configure This Recorder > Camera Settings > PTZ Settings
and set parameters accordingly.
To use the PTZ controls, select the NVR channel that the PTZ
camera is on and click on the PTZ icon above the timeline bar. If
everything has been set up correctly, you will have control over the
PTZ camera.
Multiple Cameras on a 4-Channel Encoder
If you want to attach several cameras through a 4-channel encoder,
ensure that you populate the encoder’s IP address to each NVR
channel, and in the modify options, select each camera number to
match the encoder’s camera output number.
Example:
Encoder camera 1 = camera 1 in the IP camera device list
Encoder camera 2 = camera 2 in the IP camera device list
Encoder camera 3 = camera 3 in the IP camera device list
Encoder camera 4 = camera 4 in the IP camera device list
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LUM-500/501 Series
Surveillance Recorders
FAQ
Luma Recorders | FAQ
FAQ
No one really wants to read a manual. We know that. So, to make
your life easier, we’ve gathered together some of the most common
questions we receive at tech support and present them here. If you
don’t find what you need, then check the technical reference section
or give us a call.
Contents
Specialized Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alarms and Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cameras (PTZ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Networking & Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . 45
OvrC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
POE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Wiring, Connections, & Loop-Outs. . . . . . . . . . . . . . . . . . . . 57
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Luma Recorders | FAQ
Specialized Setup
How do I enable UPnP?
We recommend that you do not use UPnP. It has not been
implemented well by many router manufacturers who claim to
support it. Further, enabling UPnP may cause connectivity issues
with port forwarding.
If you wish to use it nonetheless,
}} in the web interface, go to Configure the Recorder > Network
Settings > NAT. Click on Enable UPnP.
}} In the local interface, go to Settings > Configuration >
Network > NAT. Click the Enable UPnP checkbox.
Should I use UPnP to do port forwarding?
We strongly recommend against it.
Some routers do not handle UPnP well, so you’ll get more stable
results if you forward your ports manually.
Which routers are supported by UPnP?
You’ll need to consult the manual provided by your router
manufacturer to see if it supports UPnP.
How much power does the recorder need?
The exact amount of power that your recorder consumes depends on
a number of factors:
}} Which model it is
}} How many hard drives it has installed
}} How heavily it is used
}} For an NVR, how many PoE cameras it has attached.
Estimated power consumption is as follows:
Device
DVR
NVR
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4-ch8-ch16-ch
Notes
10W 30W 35W Does not include extra HDDs
67W 145W 200W Includes PoE, but not HDDs
25
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Luma Recorders | FAQ
Am I required to set a time server?
You don’t need to, no. You can use your network time or your
recorder’s internal clock. However, these can drift over time, so
we recommend using the NTP server for best accuracy. This is the
default system setting.
Can I change the recorder to 24-hour time format?
No, but you can adjust the on-screen displays of your analog
cameras.
On the web interface, set the OSD under Configure the Recorder >
Camera Settings > Display Settings,
On the local interface you set a camera’s OSD under Settings>
Camera Management > OSD.
How do I set up a surveillance schedule?
From the web interface, click on Configure the Recorder > Camera
Settings > Schedule Settings.
Click the Edit button (at the top right of the schedule grid). This
presents the scheduling window.
At the top left, you can use the radio buttons to have one activity all
day (using the drop-down to the right), or to customize a schedule.
When creating a customized schedule, note the start and stop times
for each type of activity. Be careful not to leave any dead zones
where the system is doing nothing.
Once you have the day’s schedule set up, use the controls at the
bottom to copy it to other weekdays, or use the tabs to create custom
schedules for them, as well. For more, see “Arming Schedule Tool”
on page 95.
The local interface works like the web interface, above. Go to
Settings > Record > Schedule. For more information, see “Arming
Schedule Tool” on page 95.
How do I set up a holiday schedule?
If you have no holidays saved yet, you’ll need to create some first.
}} From the web interface, click on Configure the Recorder >
Camera Settings > Holiday Settings.
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}} From the local interface, go to Settings > Recorder > Holiday.
For each holiday, click on the edit icon to the right, then choose the
appropriate dates or schedules. For fixed dates, choose By Month
and then enter the month and day (e.g., Christmas on December
25). For holidays that move by a schedule, choose By Week and
enter the appropriate data (e.g., Thanksgiving in the US is the fourth
Thursday of November), Check the checkbox to enable that holiday,
and press OK.
Now that you have holidays active in the system, each of the
schedulers has a new tab for holiday schedules.
How do I set up motion-activated recording?
First, set up your basic schedule settings (two questions above) to
allow for motion-activated recordings during the times you want.
Web interface
Click on Configure the Recorder > Camera Settings > Motion
Detection.
By default, the system detects motion over the entire camera screen.
You can set the system to apply motion detection to only a part of
the screen, if desired. If you want to use only a portion, click Clear
All, then Draw Area. You can several areas to use; these areas can
overlap.
Next, click on the Arming Schedule tab and ensure that motion
detection is enabled 24/7.
If you want to add alarm notifications, use the Linkage Method tab.
For more information, see “Motion Detection” on page 125.
Local Interface
Click on Settings > Camera > Motion.
By default, the system detects motion over the entire camera screen.
If you want to use only a portion, click Clear, then you can draw an
area by clicking and dragging within the camera view. If you click
in an empty area, you add the area to motion detection (shown by a
grid of boxes). If you click in a detection area, you remove the area
from motion detection.
For more information, see “Motion” on page 171.
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Alarms and Alerts
Your Luma Surveillance recorder and cameras can be extensively
customized for alarm and alert actions.
How do I set up alarm inputs and outputs?
For full details,
}} for the web interface, see “Alarm Input” on page 105, and
“Alarm Output” on page 106.
}} for the local interface, see “Alarm” on page 156.
System Monitoring and Response
In the web interface, see Configure the Recorder > Alarm Settings.
In the local interface, go to Settings > Configuration > Alarm.
There, for each alarm input, you can name it, choose whether it is
normally open (NO) or normally closed (NC), and choose which
action(s) the recorder takes when the alarm is triggered.
Likewise, for each alarm output, you can set its delay, name it, etc.
Input Wiring
On the 4-channel NVR and 8-channel recorders, the back of the
unit has a set of alarm input connections (labeled with numbers)
and ground connections (labeled G). Each alarm needs to be wired
to a numbered connection and a ground. To insert a wire, press the
orange lock above the connection, insert the wire as far as you can,
and release the orange lock to secure the wire.
For the 16-channel recorders, there are no separate ground
connections; there is a single large grounding post to the right of the
alarm connections. Wrap all grounding wires around this post.
The KB (keyboard) slots are no longer supported by Luma; use the
mouse for the local interface.
Output Wiring
On all units except the 4-channel DVR, the back of the unit has a set
of numbered alarm output connections. To insert a wire, press the
orange lock above the connection, insert the wire as far as you can,
and release the orange lock to secure the wire.
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How do I set up email alerts?
For full details on how to set up email alerts:
}} On the web interface, see “Email” on page 115.
}} On the local interface, see “Email Tab” on page 183.
Web Interface
Click on Configure the Recorder > Network Settings > Email.
Depending on your email service provider, you may need to adjust
your security and permission settings to allow for email alerts.
Enter the data for the email(s) to which you want alerts sent. You
can have up to three recipients.
Once you have tested the email, you need to choose which events
trigger an email alert. These can include:
}} Alarms (from other security devices): Click on Configure the
}}
}}
}}
}}
Recorder > Alarm Settings > Alarm Input.
Exceptions (non-surveillance issues): Click on Configure the
Recorder > Exception.
Motion Detection: Click on Configure the Recorder > Camera
Settings > Motion Detection.
Video Loss: Click on Configure the Recorder > Camera
Settings > Video Loss.
Video Tampering: Click on Configure the Recorder > Camera
Settings > Video Tampering.
Local Interface
Click on Settings > Configuration > Network > Email.
Depending on your email service provider, you may need to adjust
your security and permission settings to allow for email alerts.
Enter the data for the email(s) to which you want alerts sent. You
can have up to three distinct recipients.
Once you have tested the email, you need to choose which events
trigger an email alert. These can include:
}} Alarms (from other security devices): Click on Settings >
Configuration > Alarm > Alarm Input tab >
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Settings Starburst > Linkage Action tab.
}} Exceptions (non-surveillance issues): Click on Settings >
Configuration > Exceptions.
}} Motion Detection: Settings > Camera Management > Motion
> Settings Starburst > Linkage Action tab.
}} Video Loss: Click Settings > Camera Management > Video
Loss > Settings Starburst > Linkage Action tab.
}} Video Tampering: Click on Settings > Camera Management >
Video Tampering > Settings Starburst > Linkage Action tab.
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Audio
How do I enable audio on a Luma NVR?
With IP cameras that have a microphone built in or directly
attached, the audio and video signals are sent together. Using the
NVR’s local UI, web UI or mobile application UI, simply click on the
speaker icon to listen to the audio signal coming from the camera.
If you cannot hear it, check your volume control as well as the
microphone connection. If you still can’t hear it, either your
microphone or your speakers may be malfunctioning; call technical
support.
How do I enable audio on a Luma DVR?
The procedure depends on which model you have.
4-channel DVR
If you have a 4-channel DVR, and none of the installed cameras
has a microphone built in or directly connected, you can attach an
external microphone to the DVR’s AUDIO IN port. This microphone
can be heard on channel 1 only, so be sure the associated camera is
also on channel 1.
8- and 16-channel DVR
If you have an 8- or 16-channel DVR, and none of the installed
cameras has a microphone built in or directly connected, you can
attach an external microphone to each of the DVR’s four AUDIO
IN ports. These four ports correspond directly and specifically to
channels 1 through 4 of the DVR. Thus, the microphone attached to
the second AUDIO IN port can be heard on channel 2. Be sure each
microphone’s associated camera is on the same channel.
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How do I use two-way audio on the NVR?
Two-way audio is supported on the Luma mobile app and the
web UI. You can listen to a camera’s audio if it has a microphone
installed and configured correctly. Likewise, you can broadcast
audio from your mobile device back to the camera if it has a speaker
installed and configured. See your camera’s manual for details on
attaching and configuring a microphone and speaker.
Click on the speaker phone icon on the app to listen to audio
captured by the microphone. Click on the microphone icon to talk
using the camera’s speaker.
For example, you could install an IP camera with microphone at
your entryway so you can see and hear people coming in. If you
install a loudspeaker there and connect it to the VGA AUDIO port on
the rear panel of the recorder, you could ask the visitor whom they
need to see, and hear their answer through the microphone.
Note that the VGA AUDIO port is not tied to any channel. If you
wish to have two-way audio, the loudspeaker connected to the
VGA AUDIO port must be at the location where you want to talk.
You can listen from any microphone, but can only talk through the
connected loudspeaker.
How do I use two-way audio on the DVR?
Two-way audio is supported on the Luma mobile app and the
web UI. You can listen to audio from a camera (channel 1 only
on the 4-channel DVR), if it has a microphone installed and
configured correctly. Likewise, you can broadcast audio from your
mobile device back to the camera if it has a speaker installed and
configured. See your camera’s manual for details on attaching and
configuring a microphone and speaker.
Click on the speaker phone icon on the app to listen to audio
captured by the microphone. Click on the microphone icon to talk
using the camera’s speaker.
For example, you could install an analog camera with microphone
at your entryway so you can see and hear people coming in. If the
camera is on channel 1, the microphone will need to be connected
to AUDIO IN port 1, etc.; only the first four channels can have
microphones.
If you install a loudspeaker there and connect it to the AUDIO
OUT of the 4-channel DVR or the VGA AUDIO port on the 8- or
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16-channel DVR, you could ask the visitor whom they need to see,
and hear their answer through the microphone.
Note that the AUDIO OUT and VGA AUDIO ports are not tied
to any channel. If you wish to have a 2-way conversation, the
speaker needs to be at the proper location. You can listen from any
microphone, but can only speak through the connected loudspeaker.
What is the LINE IN port used for?
This port is only useful on the Luma mobile app. If you connect a
speaker to the LINE IN port, your voice can be broadcast from your
mobile device to the speaker. This allows two-way communication
between your mobile app and the person sitting at the recorder.
I can’t hear DVR audio through the web interface.
First, check that Audio On
is enabled (it shows bright blue). The
icon is above the the left side of the timeline.
Make sure the camera is audio capable. Most analog cameras do not
have attached microphones.
On the 8- and 16-channel DVRs, attach microphones to the Audio In
ports on the rear panel. These four audio ports correspond directly
with channels 1–4. Ensure that the camera and its microphone are
assigned to the same channel.
On the 4-channel DVR, there is only one audio input; it corresponds
to channel 1. Ensure that the proper camera is also attached to
channel 1.
Why can’t I hear audio or move my mouse?
If you selected CVBS video as your display output on your DVR
the local interface is displayed using VIDEO OUT. Your mouse will
only be seen on the VIDEO OUT display. Audio can be heard from
AUDIO OUT.
Even if you connect to a display using an HDMI or VGA cable, these
only show the cameras, and give you no way to change grid view or
control the video with your mouse.
You can use this feature when you want a single person to control
the recorder using the CVBS video while others can only see the
images projected via VGA or HDMI.
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Cameras
See also “Wiring, Connections, & Loop-Outs” on page 57, and
“Cameras (PTZ)” on page 37.
Why can’t my Luma NVR find my Luma/WPS camera?
Check to see if you have the proper protocol set. For the new Luma
HD cameras, use the HIK-C (Coaxitron) protocol. For traditional
analog cameras like our Wiprepath Surveillance™ line, use the
Pelco-D protocol.
To set the protocol from the DVR’s local interface, go to Settings >
Camera > PTZ, then click the PTZ Settings button. From the web
interface, go to Configure the Recorder > Camera Settings > PTZ
Settings.
Can motion detection check just one specific area?
With the web interface, go to Configure the Recorder > Camera
Settings > Motion Detection. Click Clear All. You can draw up to
three square areas to create a custom shape for motion detection on
each camera. If you need further details, see “Motion Detection” on
page 125.
With the local interface, click on Settings > Camera > Motion.
Click Clear, then you can draw an area by clicking and dragging
within the camera view. If you click in an empty area, you add the
area to motion detection (shown by a grid of boxes). If you click in
a detection area, you remove the area from motion detection. For
more information, see “Motion” on page 171.
How do I improve image quality on my computer?
In the web interface, go to Configure This Computer and set the
stream type to main stream.
My camera has the error, “IP stream not supported.”
Be sure to do each of the following:
}} Match the bitrate on the camera to a valid bitrate on the NVR
(Configure the Recorder > Camera Settings > Video Settings)
}} Check that the camera is using the correct format (NTSC or
PAL). You can check (or change) your recorder’s format setting
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in the local interface, under Settings > Configuration >
General.
}} Check that the camera is using ONVIF profile S. This can be
found in your camera’s documentation.
Can I make an analog camera work with an NVR?
Yes, you can. You’ll need to buy an encoder like the WPS-300-ENC1IP. This converts the analog signal to a digital one that your NVR
can recognize.
Can I make a digital camera work with a DVR?
Sorry, but no.
Can I get rid of the “No Video” message?
Yes, you can, using the local interface. Click on the Settings icon
and go to Configuration > Live View.
To the right is a diagram that represents the grid mode from the live
page. You can change the grid mode that you are customizing by
using the buttons below the display to the left.
Within each square of the grid, on the left, is the camera number.
To the right of the channel number is a yellow-and-white deletion
box. To remove an absentee camera from a given grid box, click the
deletion box. The camera number assigned to that box changes to an
X. Since the recorder no longer expects a signal for that channel, it
will no longer display a warning.
See “View Tab” on page 188 for additional details.
Can I rearrange the cameras in grid view?
You can rearrange your cameras using the local interface (only).
Go to Settings > Configuration > Live View > View. There you
can assign and unassign cameras and channels to get the views the
way you want. For example, if you have six cameras, you can have
cameras 1, 3, and 6 show up on the first 2x2 grid view, and cameras
2, 4, and 5 show up on the second page.
For full details, see “View Tab” on page 188.
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Why can’t I add a preconfigured IP camera?
To add a pre-configured camera to your NVR:
1.
2.
3.
4.
Set the camera to an appropriate IP address (use DHCP).
Make sure your user name and password are correct.
Make sure the HTTP port is properly forwarded.
Manually add the camera to the NVR.
I don’t remember my camera’s password.
In this case, you must give the camera a hard reset. To reset your
Wirepath camera (and those from most other manufacturers),
open the camera, cycle the power, and hold the reset button for 30
seconds. Test camera by logging into it with your PC.
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Cameras (PTZ)
How do I get PTZ control to work on my camera?
On all recorders, you have full PTZ control on all compatible camera
connections. From the live page, click the PTZ icon . This opens
up the PTZ control panel, from which you can control your camera.
See “Camera Controls” on page 70.
On all NVRs and the 8- and 16-channel DVRs, your RS-485
connections allow you to gather data or send commands from the
recorder for additional PTZ or OSD options.
On the 4-channel recorders, the reduced RS-485 slots do not allow
for two-way communication. They have only the Data (D+ and D-)
capability used to control PTZ cameras.
Does your Control4 driver allow PTZ functionality?
Yes, it does. We also support PTZ control through our web interface,
our mobile apps, and the local control interface.
How can an analog PTZ camera work on my NVR?
First, you must use an encoder. True PTZ cameras can be controlled
through the encoder, as long as they use the Pelco D protocol. Set
the camera to a unique PTZ ID, set the same ID in the NVR for that
channel, and set the baud to the same frequency in all devices using
the RS-485 connection, including the NVR.
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Compatibility
Is this recorder compatible with Wirepath cameras?
Yes, they are fully compatible.
Is this recorder compatible with third-party cameras?
Yes it is, so long as those cameras use ONVIF profile S.
Do you have drivers for control systems?
We have drivers for both Control4 and Crestron. We will be adding
others as time and demand permits.
Does the DVR support HD over analog?
Yes, we support HD-TVI. We recommend using the new Luma
Surveillance analog cameras for best results.
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Firmware
For seamless firmware maintenance, log all devices with OvrC. For
more information, see “OvrC” on page 48.
How do I know if I have the latest firmware?
If you have registered the recorder with OvrC, you will receive
notifications whenever a new firmware version is released. You can
then schedule the upgrade at your convenience, without having to
go to the device.
If not, go to your product’s page at SnapAV.com. Under the support
tab, scroll down to the heading Software Updates. Check the update
version number and compare it to the version shown under
}} (web interface) Configure the Recorder > Device Parameters
> Device Information, or
}} (local interface) Settings > Maintenance > System Info.
Can I automate firmware updates?
We don’t push upgrades on our users, but with OvrC you can update
firmware without having to go to the site. For more information, see
“OvrC” on page 48.
Can I update firmware when I’m not at the recorder?
Yes, you can, by either of two methods.
OvrC alerts you to updates as they become available, and allows
you to upgrade firmware remotely. See the FAQ on OvrC for more
information.
You can also do it by using remote access as described in the section
Web Upgrade, below.
How do I update the firmware?
OvrC
The system will inform you when upgrades are available, and you
can decide when to do the upgrade. We suggest you do the upgrade
after backing up your current configuration file, just in case. See
your OvrC documentation.
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Web Upgrade
Download the new firmware from the product page at SnapAV.com.
Make a note of where you save it.
Click on Configure the Recorder > Maintenance.
At the bottom, under the Remote Upgrade header, click Browse and
navigate to the new firmware file. Select that file by clicking Open,
then click Upgrade. The process takes several minutes; the recorder
reboots when finished.
Local Upgrade
Download the new firmware from the product page at SnapAV.com.
Once you’ve downloaded the new firmware file, copy it to a USB
drive. Insert that drive into a USB port on your recorder, and you’re
ready to update your firmware.
From the live page, click on Settings > Maintenance > Upgrade >
Local Upgrade.
If the flash drive does not show up, click Refresh, or unplug and
reinsert the flash drive.
Select the new firmware and press Upgrade. The process takes
several minutes; the recorder reboots when finished.
My recorder says, “Upgrade failed.”
When you download the upgrade file manually, it comes as a zipped
file. Extract the file before using it to upgrade.
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Hard Drives
What is the total recording time of my hard drive?
How much recording time a hard drive can hold is determined by
its size, the number of cameras, the resolution and frame rate being
used, etc. We offer an estimator tool on our website to help you
calculate the maximum recording time of your recorder. You can
also download this estimator as a worksheet for Microsoft Excel.
Visit this link and click on the DVR/NVR Storage tab to calculate
your recording time, as well as view our other surveillance tools.
Your recorder comes with the following hard drive size:
}} 4- and 8-channel
}} 16-channel:
1 TB
2 TB
Can I expand the capacity of my recorder?
You can always replace your recorder’s hard drive with a model with
greater capacity.
In addition, most Luma Surveillance recorders have space for
additional hard drives, as shown below.
}} LUM-500-DVR-4CH
no extra bays (1 total)
1 extra bay (2 total)
3 extra bays (4 total)
}} LUM-500-NVR-4CH
}} LUM-500/501 (all others)
8-channel and 16-channel recorders also have an eSATA port on the
back that can attach an additional hard drive.
Do you provide hardware for extra hard drives?
Your recorder comes with enough screws to install one extra hard
drive, plus a cable that connects to all extra hard drives you install
internally. You should receive screws with any additional drives you
install; if not, get #6/32.
What sort of expansion hard drive do you recommend?
We recommend Western Digital Purple drives. Otherwise, use a drive
that is surveillance rated.
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How do I install an extra hard drive?
We recommend that you install all extra hard drives before powering
the unit for the first time.
Do not use a powered screwdriver when installing a hard drive.
Power off your recorder, remove it from the rack, and remove the
outer casing.
If you are replacing a hard drive, disconnect its power cable and
SATA cable, unscrew it and remove it.
Place all new hard drives into their slots and screw them in securely.
Connect the power cable and SATA cable.
Important Note
If a hard drive has been initialized in the recorder, you should not
move it to another bay. Once a hard drive has been initialized in a
given bay (this includes the hard drive that comes with the unit), the
recorder remembers that hard drive’s location. If the hard drive is
moved to another bay, this will cause errors, even if you re-initialize
the hard drive in its new bay.
What does the hard drive percentage show?
The hard drive percentage shows how much of the drive has been
filled with data since the last time it started overwriting old footage.
Once a recorder begins overwriting, it does not erase all of the old
data; data remains until it has been overwritten. You may view your
device on OvrC to see that date and time of the oldest recording
available on the hard drive.
How do I clear space on my hard drive?
If you want to ensure you always have space on your hard drive, you
can enable overwriting. When overwriting is enabled, the recorder
erases the oldest files whenever it needs additional space. The
advantage is the hard disk never rejects a recording due to space
restrictions; the disadvantage is that old files eventually get erased,
and you must archive them manually.
Can I format a hard drive through the web interface?
Yes, you can. Go to Configure the Recorder > HDD Management >
Basic Settings.
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Click the checkboxes at the left side of the table to select the hard
drives you wish to format, then press the Format button. Be warned:
you cannot undo this action!
How do I set up redundant recordings (RAID)?
On the web interface, go to Configure the Recorder > HDD
Management > Basic Settings.
From there, use the dropdown menu to select a hard drive, then
change the property of that hard drive to Redundancy.
On the local interface, go to Settings > HDD > Advanced, set the
drive to group mode, and go from there.
Do Luma recorders work with NAS?
Yes, they do. Using the web interface, go to Configure the Recorder
> HDD Management > NetHDD.
At the bottom, check that NAS is selected, enter the server address
for your NAS, then click Search. If the recorder finds that type of
drive at that address, it presents its IP and file path. You can then
copy and paste the IP and file path into the list above, then click
Save to connect the drive.
How can I test the stability of my hard drive?
You must use the local interface for this.
To test the current state of your hard drive, go to Settings>
Maintenance > HDD Detect > Bad Sector Detection. Choose
the hard drive you want to test, and the level of testing you want
performed. Click Detect to begin the test. Note that a full detection
test can take several hours to perform.
To test the predicted stability of your hard drive, go to Settings>
Maintenance > HDD Detect > S.M.A.R.T. Settings. Choose a type of
test under Self-test Type, then click the starburst just below it.
}} A short test takes a few minutes.
}} An expanded test takes multiple hours and is much more in-
depth.
}} A conveyance test checks for physical damage incurred
during transport, and takes only a few minutes.
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Installation
Can I set up a camera without being at the recorder?
Yes, with the Wirepath Surveillance CCTV tester (http://www.
SnapAV.com/p-1075-wps-cctv-tester.aspx) you can connect to a
camera at the actual installation location for setup and calibration.
The tester plugs into a port in the camera housing and displays the
camera’s field of vision on a small screen for your convenience.
Can I set up a recorder without a monitor or PC?
Yes, with the WPS-CCTV-TESTER you can connect directly to a
recorder for initial setup using the local interface. However, we
recommend that you use the web interface for easier installation.
Can I shut my recorder down by cutting the power?
You can do so, but you should not do this regularly. Follow the
proper shutdown procedure to ensure product life.
For security reasons, you can only shut down the recorder through
the local interface. From the live page, go to Settings > Shutdown,
then click Shutdown.
If you are working remotely, you can reboot the recorder by going to
Configure the Recorder > Maintenance, and clicking Reboot at the
top of the page.
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Networking & Port Forwarding
Which ports do I need to forward?
For each port type (HTTP, RTSP, and server), you need a different
port number for each recorder on your network.
What is the difference between the port types?
HTTP (default 80): This handles your Internet access, both
incoming and outgoing. Once forwarded, add a colon and the new
port number to your URL to access the system.
HTTPS (default 443): This is a more secure system for Internet
access. You’ll need to generate a security certificate to use this
protocol. Once forwarded, add a colon and the new port number to
your URL to access the system.
RTSP (default 554): This is needed to view live feeds from the DVR.
It is also used if you wish to pull RTSP streams from IP cameras
directly plugged into the NVR.
Server (default 8000): The server port enables the use of the Luma
mobile app. If you wish to access your recorder remotely through
your mobile device, you must forward this port on your router.
If I change the default port, how do I find my
recorder?
When entering the URL of your recorder, add a colon and the port
number (e.g., MyHome.LumaDNS.com:8212 ).
If you cannot remember the port, use the Luma Utility to find the
recorder again.
The forwarded ports on my router show as closed.
Verify that your ISP has not installed a modem/router combo
between your router and the ISP connection. If so, the combo may
need to have its ports forwarded as well. Some modems issued by
providers have built-in router features that can be disabled (called
bridging), which is the easiest solution.
This document cannot lead you through bridging. Check with the
ISP or modem manufacturer for more information.
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Why can’t I access the recorder remotely?
Typically, you must forward two or three ports (HTTP, Server, and
RTSP are required for the DVR) on your router to allow remote
access to the recorder via Internet Explorer or a cellular phone app.
Why does my recorder’s IP address keep changing?
Your recorder is most likely set to DHCP. After obtaining the initial
IP address of the recorder, the IP address should be changed to
static, or the DHCP address should be reserved in the router, if the
feature is available.
How do I set up multiple recorders on a network?
First, you need to forward different ports on the router for each
recorder being installed, otherwise you will only be able to access
one recorder. Make sure the ports are changed in the recorders and
forwarded correctly in the router.
If you have DDNS set up, you only need it on one device. Other
devices use the same DDNS address with different port numbers.
The DNS address doesn’t populate after upload.
Verify the DNS is the same as the gateway, or try “8.8.8.8” or
“8.8.4.4”.
What are SNMP settings?
These stand for Simple Network Management Protocol, and are
used to handle your network devices like printers, hubs, etc. In most
cases, you do not need these to set your surveillance system. See
your network administrator.
Should I use HTTP or HTTPS?
HTTP, or HyperText Transfer Protocol, is the set of rules computers
follow to send and receive data over the Internet. HTTP is not
secure, meaning that other people or computers can see messages
sent using this protocol. Usually this is fine, since most information
is very routine, like requesting to load a website. If you are sending
private information like credit card numbers or passwords, HTTP is
not a safe way to send or receive it. To make HTTP more secure for
your recorders, a user name and password is required to gain access.
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HTTPS, known as Secure HyperText Transfer Protocol, is used for
passing confidential data over the Internet. It is similar to standard
HTTP. However, HTTPS connections use an extra validation process
and then open a private “tunnel” using encryption so that only
the sending and receiving computer can read the data. HTTPS is
typically a little slower than HTTP, but the payoff is security.
For most people, using HTTP with a strong password is security
enough. If you decide to use HTTPS, note that most Internet
browsers do not like using HTTPS with a self-signed security
certificate; you will get many obnoxious warnings.
How do I create a certificate for HTTPS?
See “HTTPS” on page 119.
Why does the NVR list unused IP camera ports as
192.168.254.###?
All camera ports have a preassigned IP address. The DHCP server
changes this port when a camera is connected; unused prots remain
at their default address.
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OvrC
OvrC (pronounced “oversee”) is SnapAV’s new program to make
your life easier. It allows you remote access and control of OvrCenabled hardware.
What does OvrC do?
OvrC connects to your customers’ devices through our secure data
center. This allows you to investigate and troubleshoot problems
without rolling a truck—even from ten feet up a ladder!
You can reboot devices or cycle networks with the touch of a button,
receive instant notifications as soon as a device needs service, and
manage your customers’ accounts. With OvrC, you can measure
your service calls in minutes, not miles.
Does OvrC run on my device?
Almost certainly. With platforms for all major computers and tablets,
OvrC provides the flexibility you need to get the job done right—
from anywhere. Visit www.OvrC.com for compatibility details.
Does OvrC help installation?
Configuring devices is a snap. Simply plug the device in, claim it
on your account, and get started. OvrC automatically updates the
firmware, check device visibility, shows you the IP address, MAC
address, etc.
What about firmware updates?
If you have claimed the device on your OvrC account, the system
pushes firmware updates to your account. You can then schedule
when each client updates, and launch those updates at the push of a
button. There’s no need to roll a truck!
How do I sign up?
Visit www.OvrC.com and sign up online.
My device cannot talk to OvrC.
Confirm that you have your DNS server set up correctly. You need a
DNS to be able to communicate with units outside your network.
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Playback
How do I play a recording?
This is done at the live view screen.
By default, the timeline shows today’s events. If you want to play
an event from another day, click Yesterday or Calendar at the lower
right-hand corner. If you clicked Calendar, you can use the arrow
buttons by the month and year to navigate to the date you wish to
see.
Once you’re on the proper date, inspect the timeline. Green bars
indicate events that were captured using motion sensors, and blue
bars indicate times when the camera was recording by schedule.
Click on the timeline at the time you want to start viewing the
recording, and the file automatically plays, starting either at
that time or (if there is nothing recorded at that time) at the first
recording after the time you clicked. The recorder continues to play
video files for that camera, skipping over empty times until it runs
out of recorded material (or you return to the live view).
For more details on controls and playback, see “Playback Controls”
on page 74.
How do I archive video?
The easiest way is to access your hard drive over your local network
and archive the footage that way.
You can also export individual recordings as shown below.
How do I export a recording?
Use either the clip tool (see “Clip
tool (see “Export ” on page 65).
” on page 75) or the export
Where are videos and snapshots saved to?
For videos and snaphots from a remote PC, you specify and view
the save locations with the web interface under the Configure This
Computer page.
When saving from the local interface, the files are saved to the USB
drive that you insert into the recorder.
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How do I search recorded footage?
From the live screen, slide the mouse pointer to the bottom of the
screen and select the magnifying glass icon from the “pop-up”
toolbar. From there you can choose which type of search you’d like
to perform.
Can I export my log files?
On the web interface, go to the Log page (from the Live View, click
on Settings, then click on the Log tab). Set your search parameters,
then click Search.
The search results appear in the main window. Press Save Log to
save the results as a text file using your system’s standard file-save
dialog.
My log only shows 2000 entries; how do I see more?
Note the time stamp for the 2000th entry, then perform a new search
using that time stamp as the new start time.
Why do multiple motion events look like a single
block?
If there is only a short time between the end of one recording and
the start of another, the timeline graphic may not have enough
resolution to show the gap, even in playback mode. If you are
watching an event on the timeline and click the ‘next event’ button,
you will see that the events are indeed separated.
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POE
What is PoE?
PoE stands for Power over Ethernet. It is a system that uses Ethernet
cables to pass electrical power alongside data. This allows a single
cable to provide both connectivity and power to your IP cameras.
Unlike USB, PoE can operate over long cable lengths.
Which cameras use PoE?
All Luma Surveillance and Wirepath Surveillance IP cameras can
use PoE.
Which recorders have PoE?
Luma Surveillance NVRs provide PoE over all ports, using IEEE
standard 802.3af.
Luma Surveillance DVRs to not provide PoE.
How much power can PoE provide?
PoE can go a maximum of 328’ (100m). It provides a maximum of
15.4W, but realistically this output bleeds out over distance.
Can I attach a switch to a PoE port?
No, you can only have one IP camera attached per port.
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Remote Viewing
Why can’t I see my camera with IE 11?
Changes in Internet Explorer 11 have caused a minor compatibility
issue for streaming media from Luma recorders. For IE11 streaming
to work with DVRs on older firmware versions, add the address
of the device to the IE11 Compatibility View List. Open Internet
Explorer, and click the “Tools” icon. Then click Compatibility View
Settings. Add the IP address or DDNS address to this list. Now the
page can be refreshed and camera views will load normally.
I get an “Access Denied / Not Found” error with IE.
Right-click on Internet Explorer and select “Run as administrator”.
Add the address of the recorder to the “Trusted Sites” list.
Why can’t I access a DVR from within the network?
Connect a monitor directly to the DVR to set a valid IP address
for local access. If you still have trouble, use the Luma Utility to
determine the IP address of your Luma device.
Can I view multiple recorders using my mobile app?
The iPhone, iPad and Android apps allow you to view cameras
connected to multiple DVRs simultaneously. You can set up
multiple DVRs and NVRs in the device list and mix and match up to
16 camera views.
Which browsers are compatible with this recorder?
Internet Explorer (see below), and Safari can view your Luma
Surveillance system remotely.
Internet Explorer 8, 32-bit and newer versions work when run on
any version of Windows XP, Vista, or 7. When using Windows 8,
the desktop version of Internet Explorer 10 must be used; the Metro
version does not run plug-ins so it cannot be used.
Why won’t Chrome work with my recorder?
Chrome is no longer a supported browser, because they no longer
support plugins.
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Can I access my Luma surveillance device using a
phone running Windows Phone OS?
We do not currently support Windows Phone OS.
I am having problems accessing cameras via my app.
If your device is not on the same network as your recorder, verify
that the DDNS address (e.g., WirepathDNS.com) is entered into the
address bar.
If your device is on the same network as your recorder, verify that
the local IP address is entered in the address bar.
If those don’t work, check that ports are forwarded correctly on
your router using a port checking website. You can find your port
numbers with the web interface at Configuration > Configure the
Recorder > Network Settings > Port.
Why can’t I reach the recorder browser from Chrome
on iOS?
There is no iOS plug-in for Chrome, only a Safari plug-in exists at
this time.
What Internet speed should I use for video
streaming?
We recommend a minimum of 3 Mbps upload speed for streaming to
remote devices.
Will there be lag if someone is watching locally and
remotely at the same time?
There may be a lag if your network cannot handle the traffic of
multiple simultaneous connections. This depends on the bandwidth
available, the number of simultaneous connections, and the
bandwidth consumed by each of those connections.
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Luma Recorders | FAQ
User Accounts
What’s the default user name and password?
There is no default password. Every IP-enabled Luma device must be
activated with a new secure password before it can be used.
What are the limits for user names and passwords?
Account names can be up to 32 characters long, and can contain
numbers and letters. It cannot contains spaces, dashes, or
underscores.
Enter the user’s password. It can be up to 16 characters long.
Passwords can only contain numbers, letters, spaces, and the
following special characters: . - _ : / @ , ? ! ‘ ; ( ) $ & “ [ ] { } # % ^
*+=\|~<>`
I forgot the admin password.
If you forget your admin password, don’t worry. We’ve got you
covered. Feel guilty, get it out of your system, then use the Luma
Utility to generate a file that is sent to TechSupport@SnapAV.com.
Give us the data, along with your company information for
verification, and we’ll generate a new admin password for your
system. Once you’re logged back in, you can change your admin
password to whatever you want… hopefully to one that’s easier to
remember.
DVR Models: Local Interface
If necessary, right-click your mouse to display the controls. Click on
Settings, then on the Maintenance icon.
The window opens into the System Info window by default. Under
the Device Info tab, make note of the recorder’s serial number.
DVR Models: Web Interface
Click on Configure the Recorder > Device Parameters > Device
Information.
Make note of the recorder’s serial number.
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NVR Models: Local Interface
If necessary, right-click your mouse to display the controls. Click on
Settings, then on the Configuration icon.
The window opens into the General window by default. At the top
left, click on the Network tab. Make note of your recorder’s IPv4
address and MAC address.
NVR Models: Web Interface
Click on Configure the Recorder > Network Settings > TCP/IP.
Make note of your recorder’s IPv4 address and MAC address.
A user forgot the account password
If a user forgot his or her password, the admin can edit the user’s
password field to create a new one.
Web Interface
Go to Configure the Recorder > User Management.
Click on the account, the press Modify.
Enter and confirm the desired new password.
Press OK to save the change.
Local Interface
Enter the settings menu. Click on Configuration > User.
Click on the user’s entry, then click the Edit icon near the right side.
Click the box next to Change Password, then enter and confirm the
desired new password.
Press OK to save the change.
OvrC?
OvrC has a convenient “I forgot my password” button.
How Do I Log In and Out?
We suggest that you log out whenever you will be away from the
keyboard, so that no one can use the machine while you are absent.
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Web Interface
Directing your browser to the URL brings you to the login screen.
From the log and configuration pages, you can log out of the web
interface by clicking Logout, which is displayed in the upper righthand corner next to your account name. Logging out in this manner
takes you back to the access page.
From the live page, the only way to log out is to close the tab.
Instead, we recommend that you go to the configuration page
and log out from there, as certain browser settings might keep the
session open even though the tab has been closed.
Local Interface
You must log in to the local interface when trying to access either
the setup wizard or the settings menu.
Note: You remain logged in until you log out manually, even if the
recorder is rebooted.
To log out, right-click to open the menus, then go to Settings >
Shutdown > Logout. The system returns to the live page, but you
must log in under an account to be able to access the menus again.
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Wiring, Connections, & Loop-Outs
Can you use screw-on BNC connectors with crimp-on
RG6/59 ends for video on the Luma DVR?
Yes, you can use these type of connections, however for optimal
performance and less chance of a service issues, we recommend
compression-type BNC ends for each type of wire.
Can I use a switch to add extra cameras to my NVR?
No, you cannot. The NVR is hardware-limited to view its maximum
number of channels.
You can have extra cameras on the network. The NVR will be unable
to view them, but you will be able to access them directly through
the Internet or a mobile application.
What are loop outs?
A loop out is when you take a camera feed, attach it to a DVR, and
then continue the connection to a second DVR. The camera view
can be watched from either device. The Luma DVR does not come
with connections for loop outs
How are loop outs used?
Since a loop out provides an extra connection, you can use it to
duplicate signals.
For example, consider an office building with a security system. A
building owner could allow each of two tenants to be able to view
the building’s security cameras via their own DVRs, seeing their
own suite and the common areas. They would not have access to the
owner’s DVR, and thus could not view the other tenant’s suite.
Or consider a home. Parents might want their kids to be able to
use the family computer to view external cameras, while only the
parents could access the interior cameras.
Can I create loop outs on my DVR?
The Luma DVR does not have loop out connections, however certain
cameras can help you work around this.
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Cameras that have two video outputs can send the HD-TVI to the
DVR and the regular analog feed to another DVR.
For the cameras that do not have 2 outputs, there may be a single
cable that provides both HD-TVI and 960H signals. To do loop outs
from such a camera, set the camera to use 960H and use a splitter to
split it into two signals.
Can I create loop outs on my NVR?
Sorry, no.
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LUM-500/501 Series
Surveillance Recorders
Live View
Screen
Luma Recorders | Live View Screen
Live View Screen
Contents
Live View Screen............................................................................ 60
Overview of the Live View Screen................................................. 61
Camera Grid.................................................................................... 62
Control Section............................................................................... 63
Grid Modes................................................................................ 63
Next Screen .............................................................................. 63
Full Screen Mode...................................................................... 63
Help........................................................................................... 64
Settings...................................................................................... 64
Sequence Mode......................................................................... 64
Search........................................................................................ 65
Export........................................................................................ 65
Timeline ......................................................................................... 67
Changing the Span.................................................................... 67
Viewing Other Days.................................................................. 68
Camera Controls............................................................................. 69
Capture...................................................................................... 69
Record........................................................................................ 69
Zoom.......................................................................................... 69
Audio On (or unavailable)........................................................ 69
PTZ Controls (Web Interface)................................................... 70
The PTZ Controls (Local Interface).......................................... 72
Playback Controls........................................................................... 74
Key Data .................................................................................... 74
Play/Pause.................................................................................. 74
Jump 15 Seconds....................................................................... 74
Play Forward/Backward............................................................ 74
Next Event / Previous Event...................................................... 75
Go to Live................................................................................... 75
Clip............................................................................................ 75
Search Results........................................................................... 75
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Overview of the Live View Screen
The live view screen is used both by the web interface and by the
local interface (using the mouse attached to the recorder).
There are several major areas in the live view screen.
}} The camera grid shows the views of one or more of your
}}
}}
}}
}}
surveillance cameras. See “Camera Grid” on page 62.
The control section governs your general operations. See
“Control Section” on page 63.
The timeline is a visual representation of activity as well as a
playback control. See “Timeline” on page 67.
The camera controls grant control of individual cameras in
your system. See “Camera Controls” on page 69.
The playback controls allow you to review recorded files. See
“Playback Controls” on page 74.
Each of these areas is discussed in the following pages.
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Camera Grid
This area shows the view of one or more of your cameras. One of
your cameras is always selected as the active camera; this camera’s
view has a white border all around it. Most of the actions you take
in this screen affect the active camera.
While in grid view (looking at multiple cameras at once), you can
double-click on a given channel to switch to a single-channel view
of that camera. If you double-click on the single-channel view, the
system switches back to the previously selected grid view.
Aside from that, you cannot control the cameras by interacting with
these channel views. Instead, use the controls at the bottom of the
screen. See “Camera Controls” on page 69.
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Control Section
This section handles the general operation of your system. The icons
are presented top to bottom, first the left column, then the right.
Many of these are operated differently in the local interface (using
the mouse that is attached to the recorder) as compared to the web
interface. Differences are noted in the text.
Grid Modes
Depending on the capabilities of your recorder, it has two to four of
these icons. The number inside the icon shows how many cameras
(channels) are visible on the screen simultaneously. These range
from a single-camera view to a 4x4 grid of sixteen camera views.
If you have chosen a grid mode that does not display all the cameras
on your system at once, the display shows the view that features the
active camera by default (e.g., if camera 3 is active, then switching to
a 2x2 grid view shows channels 1–4).
You can double-click on a given camera view to switch to singlechannel mode with that camera. You can also click Next Screen
(described below) to change the view.
Next Screen
When your screen is not showing all of your cameras, click this icon
to switch the view to the next camera or grid view, based on the
numbering of the cameras (e.g., switch from a grid view that shows
channels 1–4 to one that shows channels 5–8).
When all channels are visible, this button is disabled.
Full Screen Mode
When clicked, this hides the various live view controls, and fills the
screen with the current view mode (grid or single-camera), allowing
you to see more detail in each channel.
To exit full-screen mode,
}} in the web interface, left-click the mouse or press Esc.
}} in the local interface, right-click the mouse.
If your screen views look distorted, try changing the aspect ratio of
your screen under Settings
> Configure This Computer.
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Luma Recorders | Live View Screen
Help
This opens a pop-up window that shows an overlay of the live page,
with labels identifying the major control groups. To close the pop-up
window,
}} in the web interface, click the X at the top right corner.
}} in the local interface, right-click the mouse.
Settings
This takes you to the main tools page, from which you can adjust
your system’s settings or perform a variety of specialized commands.
For an explanation of the items within this selection,
}} see “Web Interface” on page 89, or
}} see “Local Interface” on page 150.
Sequence Mode
This mode rotates between grid views when in live view. It is
disabled when you are in playback mode.
When sequence mode is on in a single-channel view, it rotates from
that camera to the next, in order. If your recorder is in grid mode,
it rotates to the next grid, starting with the first channel not shown
(e.g., if a grid of channels 1–4 is showing, the next page will be a
grid of channels 5–8). Leftover space on the last grid page is filled in
with blank panels as necessary.
}} In the web interface, when you click Sequence
, a popup dialog opens in front of the playback controls. In this
dialog, choose the view mode you prefer and set the dwell
time, which is the number of seconds the system waits before
switching to the next view. Your display remains in sequence
mode until you stop it by double-clicking the channel,
clicking Sequence again and choosing a dwell time of no
switch, or clicking the Settings
icon.
}} With the local interface, you must set a default dwell time
before you can use sequence mode. To do so, click the
Settings
icon. Go to Configuration, then choose Live View
at the upper left. Choose your dwell time to the right, or
choose not to switch (which disables sequence mode). Click
Apply, then click Live View in the lower left to return to the
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live page. Switching into sequence mode also switches the
view to full-screen mode. Your display remains in sequence/
full-screen mode until you stop it by right-clicking your
mouse.
Search
This is a fast, rough-cut search protocol.
Clicking this opens a dialog. In this dialog you define filters for the
recording type, the start and end times, and which cameras you
want included.
Note that this tool searches only for recordings that were created
as files of the type that you specify. It will not, for example, find a
motion event that was detected within a continuous recording, since
the file was created as a continuous recording file.
After searching, you can double-click on any result to start playing
that recording at the beginning, in full-screen playback mode.
}} For detailed searches in the web interface, use the log page
to locate the time stamps you may be interested in; click the
Settings
icon and go to the log page. For details, see “Log
Page” on page 92.
}} For detailed searches in the local interface, use the Export
menu. For details, see “Export” on page 152.
Export
This is a fast, rough-cut download protocol. When you click it, a
new window pops up.
}} In the web interface, the file path to which the recordings
are saved is shown at the top of the window. You can set this
default location in Settings > Configuration > Configure This
Computer.
}} In the local interface, the files can only be saved to an external
storage device like a USB drive. The file path to which the
recordings will be saved is shown when you export the files.
Choose a start time and an end time, and then choose which
camera(s) you want to download.
The protocol takes all the recordings taken during that time period.
It clips longer recordings at the designated start and end time.
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Then the system concatenates the recordings into one continuous
file, starting with recordings of like type (e.g., all alarm events are
knit together, etc.). Then the groups of recordings are grouped
together and downloaded to your computer.
If the aggregate file is larger than 1 GB, the system splits it into 1 GB
chunks for ease of downloading.
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Timeline
The timeline is a graphical representation of the active camera’s
activity over the last 24–48 hours. While the unit holds recorded
videos beyond the 48-hour limit, the timeline graph only shows
recordings from the last two days.
When opened within the web interface, the timeline shows 12 hours
centered on the time of the last refresh of the live view (this defaults
to the time when you logged in). Note that the live view refreshes
whenever you change camera views or return to the live page from
the configuration or log page.
When first opened in the local interface, the default display runs
from 12:00 a.m. on the left side to 11:59 p.m. on the right, covering
a 24-hour period of the current day, according to the system time
setting.
The timeline shows the activity of the active camera (the camera
with the white frame around its channel view). Within the timeline,
a blue bar shows when the active camera was recording normally,
either because it was scheduled for continuous recording or because
an operator recorded manually. The green lines indicate when an
otherwise inactive camera was recording an event, either due to
motion detection or an alarm being triggered.
The yellow bar with the time and date stamp shows what position
in the camera’s timeline of activity is being shown. This displays
the current system time if you are watching a live view, or the
time stamp of the recording if you are watching a playback of a
previously recorded event.
If the bar moves off the right end of the timeline, the timeline
automatically refreshes with the yellow bar at the center (web) or at
the left edge of the screen (local).
Click anywhere on the timeline to begin playback at that position.
Changing the Span
The web interface timeline has six zoom levels, ranging from a half
hour (measured end to end) to 24 hours.
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Luma Recorders | Live View Screen
The local interface timeline has three zoom levels, ranging from one
hour (measured end to end) to 24 hours.
You have several options to control how much time the timeline
keys to
shows. In the center of the window, you can press the
zoom in and out of the timeline, shifting up and down one level per
click.
button lets
To the left, you have three buttons. The Custom
you select the zoom level of your choice, while the other two jump
directly to the 1-hour (
) and 24-hour (
) view.
and
buttons at opposite
In the web interface, you also have
ends of the timeline. These buttons shift the timeline forward or
backward half of the current span. For example, if you are in the
one-hour span centered on 10:00 a.m., then clicking the right arrow
centers the timeline at 10:30 a.m. (it maintains the one-hour span).
The timeline does not extend back more than 48 hours; if you scroll
48 hours into the past on the timeline, no further events show. To
see events and review video over 48 hours old, use the calendar
button at the bottom right.
Viewing Other Days
Click on the Today
or Yesterday
buttons to shift to
playback mode for that day. Playback starts at the first recording
of the day. If the camera was recording continuously, the playback
starts at midnight; if the camera was using motion detection, then
the playback starts at the first detected incident.
Clicking the Calendar
past.
button lets you go further back into the
Within the calendar window, days may be flagged either red
(indicating that an event like motion detection occurred) or blue
(indicating that data was recorded by schedule, but no event was
detected).
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Camera Controls
This set of five controls lets you manipulate your cameras.
Capture
The leftmost button (NVR models only) takes a screen grab of the
current camera.
}} If a snapshot is taken via the web interface, the system saves
it to your computer in the folder specified under Settings >
Configure This Computer.
}} If taken locally (using the mouse attached to the unit), the
snapshot is saved onto the recorder’s hard drive.
Record
This button sets the active camera to record continuously. This
command takes priority over any scheduled activity, but does not
actually change the camera’s schedule.
Zoom
The zoom icon provides digital zoom on your active channel.
}} In the web interface, when you click the zoom icon, it turns
blue, indicating that it is ready. You then click and drag
a rectangle in the view screen for the active camera. The
zoomed-in view remains active until you click the zoom icon
off, or click on the camera’s screen. If the zoomed-in view is
distorted, consider changing your computer’s aspect ratio by
defining the image size. This can be done under Settings >
Configure This Computer.
}} With the local interface, the zoom button opens up a zoomedin view of the active camera. The camera’s full screen shows
in the lower right-hand corner; you can click in that window,
or click and drag, to set the area that you wish to zoom in on.
To leave zoom mode, right-click your mouse.
Audio On
(or unavailable
)
This button lets you toggle whether or not you want to hear the
audio stream from that camera or recording, if the camera is audio-
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capable and you have speakers hooked up to the system you are
using to monitor the camera. The audio button turns blue when it is
activated.
}} On the web interface, when the audio button is first clicked,
a volume slider appears. While audio is active, hovering your
mouse over the audio icon makes the volume slider reappear.
}} On the local interface, this icon shows a slash through it
when audio is not available through that camera, or is not
turned on. It does not have a volume slider; use your speakers’
volume control instead.
PTZ Controls
(Web Interface)
The PTZ button opens an interface with which you can control the
orientation and zoom of the selected camera. You can minimize
the interface by clicking the minimize ( _ ) button at the upper
right-hand corner of the PTZ panel. Close the PTZ control panel by
clicking the X in the upper right-hand corner of the window.
Camera Controls
At the top of the PTZ control panel, a grid of buttons allows you
to move your camera to adjust its view. Note that if you move the
camera while motion detection is active, the camera will consider
this a motion-detection event.
The aim controls are a grid of eight buttons that let you pan your
camera left and right, tilt it up and down, etc. (The button in the
center has no intrinsic function.)
controls let you zoom the camera in or
At the top right, the zoom
out, using the + and – buttons to either side.
controls let you adjust the visual
In the center right, the Focus
feed, using the + and – buttons to either side. The + button focuses
the lens on objects close to the camera, and the – button makes it
focus on objects that are farther away.
controls let you determine how much
To the bottom right, the Iris
light reaches the camera, using the + and – buttons to either side.
This affects both the brightness of the screen and (if your camera
has a physical iris) the depth of field.
Below the button grid, the speed slider determines how rapidly your
camera pans when manually commanded to change its orientation
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using the aim controls on this tab. When moving to a preset, the
camera uses its top speed.
Below the slider, the Light and Wiper buttons activate those
capabilities if your camera is so equipped.
Preset Panel
The bottom of the PTZ panel has two tabs: Preset
and Patrol
.
Presets are fixed combinations of direction and zoom for your
camera. Each camera can have a number of presets defined for it,
and these are stored on the camera itself, not on the recorder.
When you click on a preset button, two options appear on it: Call
(arrow icon) and Set (pencil and paper icon).
Clicking Set saves the active camera’s exact orientation and zoom
level as a preset for that camera, overwriting any previous entry.
Pressing the Call icon moves the camera to the coordinates saved
under that preset.
Patrol Panel
Patrols are a set sequence of presets that the camera uses to
continually scan its surroundings. Each camera can have several
patrols defined for it. These patrols are stored locally on the camera,
not the recorder, and the quantity it can have is based on the
camera’s capabilities.
To create a patrol, first choose the patrol you wish to edit in the
selection box.
Press the + button to add a preset to the patrol. Patrol duration
is the number of seconds that the camera lingers at that position
(maximum 30 seconds), and patrol speed is the comparative speed
at which the camera moves to the selected preset (maximum 40).
Once you click OK, the preset is added to the patrol. You can then
press + again to add another preset.
You can delete or edit a preset in a patrol. Pressing X deletes that
preset; pressing the edit icon lets you adjust its parameters.
Once you have set all of a patrol’s preset waypoints, you must press
the blue Save icon before continuing.
The Start and Stop icons cause the camera to begin or end the
selected patrol.
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The PTZ Controls
(Local Interface)
Clicking the PTZ button opens the PTZ control panel. Note that if
you move the camera while motion detection is active, the camera
considers this a motion event.
At the top, the PTZ panel reminds you which camera you are
controlling. Below that is the Configuration bar. From left to right,
the buttons on this bar are:
}} Menu: This opens the camera’s internal menu, if it has one.
}} 3D Positioning: This has no effect, but is included for forward
compatibility.
}} Center: This minimizes the PTZ interface window.
}} Light: This activates the camera’s spotlight, if it has one.
}} Wiper: This activates the camera’s wiper blade, if it has one.
There are three tabs in the PTZ control panel: PTZ Control, Onetouch, and General. The tab you are on is shown in yellow. You
can click on a tab name to switch to that tab. If the tab name is not
visible, click on the left or right arrow to shift tabs as necessary.
PTZ Control Tab
The aim controls are a grid of eight buttons that let you pan your
camera left and right, tilt it up and down, etc. (The button in the
center merely identifies the purpose of the buttons around it; it has
no function.)
At the top right, the Zoom controls let you zoom the camera in or
out, using the + and – buttons to either side.
In the center right, the Focus controls let you adjust the visual feed,
using the + and – buttons to either side. The + button focuses the
lens on objects close to the camera, and the – button makes it focus
on objects that are farther away.
To the bottom right, the Iris controls let you determine how much
light reaches the camera, using the + and – buttons to either side.
This affects both the brightness of the screen and (if your camera
has a physical iris) the depth of field.
Below the button grid, the speed slider determines how rapidly your
camera pans when manually commanded to change its orientation
using the aim controls on this tab. When moving to a preset, the
camera uses top speed.
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Luma Recorders | Live View Screen
One-Touch Tab
This tab is not supported by Luma cameras. It is included for
compatibility with certain third-party systems.
General Tab
Call Preset moves the camera to one of the preset orientations stored
in its memory. Click in the text box to the right of this command and
use the virtual keyboard to enter a number. Press Call Preset, and
the camera moves to the designated preset.
Call Patrol sets the camera to use one of the patrols stored on the
camera’s system. The camera’s specifications determine the number
of stored patrols it can have. Click in the text box to the right of this
command and use the virtual keyboard to enter a number. Press Call
Patrol, and the camera begins moving according to the designated
patrol’s specs. You can terminate the patrol by clicking Stop Patrol.
Note: Wirepath cameras do not support patrols, but do support
patterns; patrol controls are included for compatibility with certain
third-party cameras.
Call Pattern has the camera follow one of the patterns stored on the
camera’s system. The camera’s specifications determine the number
of stored patterns it can have. Click in the text box to the right of
this command and use the virtual keyboard to enter a number.
Press Call Pattern, and the camera begins moving according to the
designated pattern’s specs. You can terminate the pattern by clicking
Stop Pattern.
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Luma Recorders | Live View Screen
Playback Controls
Just below the channel grid are playback controls that help you
maneuver through your recordings. You can control the playback of
events, going either forward or backward.
Click anywhere on the timeline to begin playback at that position.
Key Data
Above the controls are several pieces of data.
In yellow, the text shows whether you are in live view, or watching
a recording. If you are watching a recording, this shows the speed at
which playback is being displayed.
To the right is the time stamp of what you are viewing (system time
in live mode, time stamp on playback). The time stamp of what
you are watching is also given above the yellow hash mark on the
timeline.
During playback, the channel appears to the right of the time stamp.
Play/Pause
This button starts the playback playing (or pauses it) in whichever
direction is currently set, forward or backward.
Jump 15 Seconds
These buttons jump the recording forward or backward roughly 15
seconds when in playback mode.
Play Forward/Backward
When a recording is playing, you can use the play forward button to
toggle playback speed. This varies from 1x–4x when using the web
interface, and 1x–8x when using the local interface. The speed is
shown in yellow above and to the left of the playback controls. You
can also use the play backward button to play at 1x speed in reverse.
There are no other speeds available in reverse-play mode.
When the recording has been paused, you can use the use the play
forward button to toggle from 1/2x speed down to playback by
frame. The speed is displayed in the yellow text. While in playback
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Luma Recorders | Live View Screen
by frame mode, click on the channel view to advance the video by
one captured frame. Note that if any frames were dropped during
recording, the time stamp may jump farther than expected.
The play backward button has no effect when the playback is
paused.
Next Event / Previous Event
Clicking these buttons jumps you ahead to the start of the next event
in the timeline, or back to the start of the event prior to the one you
are watching.
Go to Live
This button only appears in playback mode. Clicking it ends
playback and returns you to real-time viewing.
Clip
This button allows you to extract recordings from a desired span of
time.
Click on the Clip button (it turns blue). Move your mouse over the
timeline to wherever you want the extracted video to start. Note
that as you move your mouse, a yellow time stamp appears above it,
allowing you precision control over your start time. Click once to set
your start time, then move your mouse to the right and click again to
define the stop time.
Once the start and stop times are defined, the system opens up a
download window between those times. Select the cameras you
want, and it saves that clip for those selected cameras.
}} In the web interface, the files are saved to the download
directory designated under Settings > Configuration >
Configure This Computer.
}} In the local interface, the files are saved to an external drive
(USB drive or eSATA disk) that you designate.
Search Results
This is a shortcut button to grab files from the active camera’s
timeline. When you click this, a pop-up window appears that lists
recordings captured by the active camera, showing 20 results per
page.
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LUM-500/501 Series
Surveillance Recorders
Remote
Control
Luma Recorders | Remote Control
Remote Control
Contents
Remote Control............................................................................... 77
About the Remote Control............................................................. 78
While in Live View Mode .............................................................. 79
While in PTZ Control Mode ......................................................... 81
While in Playback Mode ............................................................... 83
While in Menu Mode .................................................................... 85
Troubleshooting ............................................................................ 87
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Luma Recorders | Remote Control
About the Remote Control
Your Luma recorder can also be controlled with the IR remote
control. This uses the live page (see “Live View Screen” on page
60) and the local interface (see “Local Interface” on page 150).
The remote control requires two AAA batteries (not included) for
operation.
Your remote control’s buttons have effects tailored to recorder’s
current activity. These are outlined in the following sections.
Buttons that have no effect in a given section are not listed.
Rebooting the Recorder with the Remote Control
Press and hold the power button for seven seconds to reboot the
recorder.
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Luma Recorders | Remote Control
While in Live View Mode
In live view, you can use the following controls:
1) Power
This reboots your recorder. Use the arrow
keys and Enter key to confirm your choice.
It will not cut power to the device; you’ll
have to flip the power switch. This also
does not power your recorder up.
2) Dev
This enables or disables the remote control.
See “Troubleshooting” on page 87 for
more details.
3) Keypad Group
Pressing a number switches the recorder
to single-channel view of that camera. If
you are switching to a multi-digit channel,
don’t be too slow entering the number.
7) Play
This puts the recorder into playback mode starting at the first
recording of the day. Press Prev to go back to live mode.
10) Menu
Press this button to open the Settings menu. For using the remote
control with the settings menu, see “While in Menu Mode” on page
85. For the Settings menu, see “Web Interface” on page 89 or
“Local Interface” on page 150.
12) Direction/Enter Group
The direction buttons are used to navigate between the different
control icons on the live page. The currently selected icon is
displayed in blue. The up and left buttons move the selection
upward to the previous icon in the cycle, while the down and right
arrows move the selection down to the next icon. The selection
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cycles through the control section, to the camera controls, then the
playback, then to the timeline controls.
The Enter button activates the currently selected control icon.
13) PTZ
This opens up the PTZ control panel; see below. You cannot open
the PTZ menu when in full-screen mode. Press Esc to leave fullscreen mode, as well as to exit the PTZ control window.
14) Esc
This toggles the display between full-screen mode and normal
mode.
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Luma Recorders | Remote Control
While in PTZ Control Mode
If the PTZ control panel is open, you can use the following controls:
1) Power
When pressed, this exits PTZ mode, then
reboots your recorder. Use the arrow keys
and the Enter key to confirm your choice.
It will not cut power to the device; you’ll
have to flip the power switch. This also
does not power your recorder up.
2) Dev
This enables or disables the remote control.
See “Troubleshooting” on page 87.
3) Keypad Group
Pressing a key causes the PTZ control
dialog to switch to that channel. If you are
switching to a multi-digit channel, don’t be
too slow entering the number.
6) Rec
In PTZ control settings, press the button and then you can call a
PTZ preset by pressing a numeric button. If you are switching to a
multi-digit preset, don’t be too slow entering the number.
9) VOIP/Mon
This sets the zoom level to the “home” setting (typically the widest).
10) Menu
This starts the camera’s wiper, if the camera is so equipped.
12) Direction/Enter Group
These control the PTZ camera’s movement. The Enter key activates
whichever button is currently highlighted in the PTZ control panel.
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14) Esc
Press this to close the PTZ control panel and return to live view.
16) F1
This turns the camera’s light (if any) on or off.
17) PTZ Control Group
These buttons adjust the camera’s iris, focus, and zoom, as labeled.
18) F2
This button switches between the three tabs in the PTZ control
panel.
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While in Playback Mode
In playback mode, you can use the following controls:
1) Power
This reboots your recorder. Use the arrow
keys and Enter key to confirm your choice.
It will not cut power to the device; you’ll
have to flip the power switch. This also
does not power your recorder up.
2) Dev
This enables or disables the remote control.
See “Troubleshooting” on page 87 for
more details.
3) Keypad Group
Pressing a number switches the recorder to
single-channel view of that camera. When
switching to a multi-digit channel, don’t be
too slow entering the second number.
4) Edit
This button opens up the Clip dialog. See “Clip
details on the Clip dialog.
” on page 75 for
10) Menu
Pressing this opens the Settings menu. For using the remote control
with the settings menu, see “While in Menu Mode” on page 85. For
more about the Settings menu, see “Local Interface” on page 150.
11) Prev
This sends you to live mode.
12) Direction/Enter Group
The direction buttons are used to navigate between the different
control icons on the live page. The up and left buttons move the
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selection upward to the next control, which will be shown in blue,
while the down and right arrows move the selection down to the
next icon. The selection cycles through the control section, to the
camera controls, then the playback, then to the timeline controls.
The Enter button activates the currently selected control icon.
14) Esc
This takes you to a full-screen live view of the active channel.
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Luma Recorders | Remote Control
While in Menu Mode
When you are in any window or menu other than the PTZ control
panel, you can use the following controls to move within the menu
system, or to edit the contents of a selected text box:
1) Power
This reboots your recorder. Use the arrow
keys and Enter key to confirm your choice.
It will not cut power to the device; you’ll
have to flip the power switch. This also
does not power your recorder up.
2) Dev
This enables or disables the remote control.
See the Troubleshooting section for more
details.
3) Keypad Group
When you are actively editing a text field,
use these keys to enter either numbers or
letters. By default, they enter lowercase
letters, unless you are editing a field that
accepts only digits. Press a given key once
for the first associated letter, twice for the second, etc., just like
texting on your phone.
To get uppercase letters, press the A key. To get numbers, press the A
key again. Pressing the A key a third time gets you back to lowercase
letters.
4) Edit
When an editable field has been selected, shown by a bright yellow
bar around it, pressing Edit activates that field so you can enter text
into it.
While editing a field, this button acts as a backspace button, deleting
the last character entered.
When a checkbox has been selected, pressing Edit toggles that
checkbox from selected to deselected and back.
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When a USB or eSATA hard drive has been selected, pressing Edit
opens that drive. It also opens a selected folder within that drive.
5) A
This button cycles the virtual keyboard between lowercase letters
(the default), uppercase letters, and numbers.
To get symbols, you must use the directional arrows to move the
selection to the [.,] key on the virtual keyboard, then press Enter.
12) Direction/Enter Group
The Enter key activates the control that is currently selected, either
activating the button or menu choice, selecting or deselecting a
checkbox, or opening a text field for editing.
If clicked within the main window (to the right of the menus and
below the tabs), it also shifts the focus to that group of controls so
that the arrow buttons navigate within them. Press Esc if you want
the arrow buttons to navigate the menus and tabs again.
The direction buttons are used to navigate between different fields
and items in the menu windows, to select the item you wish to
activate.
The left and right arrows move you between the main window on
the right and the menu options on the left side of the window.
The up and down arrows cycle you through the various options
within those areas.
Some menus have tab options at the top of the window; these cannot
be reached with the up and down arrows. Press the left and right
arrow buttons to cycle between the menu, the tabs, the main portion
of the window, and the master control buttons at the bottom. While
in the tabs row, you can use either F2 or the right and left arrows to
select the tab you want. Use up or down arrows to exit the tab row.
14) Esc
Pressing this button moves you up to the next highest menu.
18) F2
This cycles through the various tab options, if there are tabs in the
main window (and the focus is not on the menus at left).
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Troubleshooting
If your remote control is not working, first ensure that there are
batteries in the remote control, that they are installed properly (the
polarities are not reversed), and that they still have a charge.
Check that the IR receiver is not obstructed, and the front panel is
not dirty.
You must aim the remote control directly at the IR receiver in the
front panel of the recorder. If you are aiming the remote at the
recorder from an angle, the recorder may not receive the signal.
If you are still getting no response after pressing any button on the
remote, try the following.
1.
2.
3.
4.
5.
Right-click the mouse to leave full-screen mode (if necessary).
Click on the Settings icon.
Click on Configuration.
Choose the More Settings tab.
Just below the device name is the device number for the
recorder. The default is 255.
6. On the remote control, press the Dev button.
7. On the remote control, press the numeric key(s) for the
recorder’s device number.
8. On the remote control, press the Enter button.
If there is still no response from the remote, contact technical
support.
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LUM-500/501 Series
Surveillance Recorders
Web
Interface
Luma Recorders | Web Interface
Web Interface
Contents
Web Interface.................................................................................. 89
Overview of the Web UI................................................................. 90
Log Page.......................................................................................... 92
Configuration Page ........................................................................ 94
Common Tools................................................................................ 95
Advanced (under Device Parameters).......................................... 101
Advanced (under HDD Management)......................................... 102
Advanced (under Network Settings)........................................... 103
Alarm Input.................................................................................. 105
Alarm Output............................................................................... 106
Basic Settings .............................................................................. 107
Channel Zero................................................................................ 108
Configure This Computer............................................................. 109
DDNS............................................................................................ 112
Device Information....................................................................... 113
Display Settings............................................................................ 114
Email............................................................................................. 115
Exception ..................................................................................... 117
Holiday Settings........................................................................... 118
HTTPS.......................................................................................... 119
IP Camera .................................................................................... 120
Local Display Output................................................................... 122
Maintenance ................................................................................ 123
Motion Detection.......................................................................... 125
NetHDD ........................................................................................ 127
Port................................................................................................ 128
Privacy Mask................................................................................ 129
PTZ Settings................................................................................. 130
RS-232 Serial Port ....................................................................... 131
Schedule Settings......................................................................... 132
Snapshot....................................................................................... 134
SNMP............................................................................................ 135
TCP/IP........................................................................................... 136
Text Overlay.................................................................................. 138
Time Settings................................................................................ 139
User Management ........................................................................ 141
VCA............................................................................................... 143
Video Loss..................................................................................... 144
Video Settings............................................................................... 145
Video Tampering.......................................................................... 147
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Luma Recorders | Web Interface
Overview of the Web UI
If your system is connected to the Internet, you can access and
control your system through a web-based interface, no matter where
you are.
The web interface has four screens: access, live, log, and
configuration.
Getting to Your Access Page
Your system should have been set up to allow you to access it with
an Internet browser, either by its direct IP address or by an easy-toremember DDNS address such as MyHome.WirepathDNS.com. If it
was not, see the quick start guide.
From the access page, log in with your account name and password.
You are automatically taken to the live page.
Live Page
This page is the main interface of the system, which shows you the
screens of all your cameras in matrix view, along with the timeline
and other controls across the bottom, and the main menu items
along the right side. These controls are all discussed in “Live View
Screen” on page 60.
Click on the Settings icon
and the configuration page.
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at right to get to the log page
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Luma Recorders | Web Interface
Log Page and Configuration Page
These are discussed in the following pages.
Informational Elements
The upper right-hand corner of each of these pages shows your login
account name, a logout button, and a help button that gives you the
version numbers of your web build and plugin.
In addition, if you are connected to OvrC, you’ll see this icon:
. If not, this icon will be grayed out and
say “Not Connected.”
Logging Out
When you are done, be sure to log out, especially if you are on a
shared computer.
From the log and configuration pages, log out by clicking Logout in
the upper right-hand corner next to your account name. Logging out
in this manner takes you back to the access page.
From the live page, go to the configuration page and log out from
there, as discussed above.
We recommend that you do not just close the tab; certain browser
settings might keep the session open even though the tab has been
closed, which is a security and privacy risk.
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Luma Recorders | Web Interface
Log Page
This section provides an easily accessed list of events as recorded
by your system. The list is initially blank, and remains so until you
execute a search.
The columns in this list give, in order:
No.: An arbitrary number assigned by the system.
Time: The time stamp showing when the event began.
Major Type: The broad category of event.
Minor Type: The specific subtype of the major type of event listed.
Channel No.: The channel number of the camera involved. If no
camera was involved, this remains blank.
Local/Remote User: This shows whether the user involved (if any)
was at the DVR/NVR and using the mouse or remote control to
use the recorder, or if the user logged in remotely.
Remote Host IP: If the system as accessed remotely, this shows
the IP address of the user’s computer. If this shows 0.0.0.0, it
means that the user was local to the system (that is, using the
mouse or the remote control).
If there are a lot of event results shown, you can use the page
navigation controls at the bottom to access events not shown.
Filtering the List
To the right of the event window is the
Search Log area, where you can set filters
to search for the sorts of events you want to
look at.
You can select one selection from the Major
Types drop-down menu, or leave it as is to
view all events.
Once you have selected a major type, you
can select a specific sort of operation from
the Minor Type drop-down menu. The lets
you narrow the search within the selected
major grouping.
Below those, you can select the start and
stop time for your search.
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When you click on one of these, it opens a pop-up with a calendar
on top, and a time stamp at the bottom. You can click on any date to
select it.
To set the time, you can click on the hour, minute, or second entry
to set it. Hours are given in 24-hour time. Minutes and seconds are
provided in increments of 5, but when one of these is selected, you
can also adjust them up and down by one by using the arrows at the
right side of the time display.
You can also use the Quick Selection button at the bottom left to
make a time grab from the last minute in 15-second intervals with a
single click.
Press OK or click away from the dialog to accept your selection.
Once you have set all your parameters, click the Search button to
apply the filters.
If you press the Save Log button, the log of your current search
is saved directly to your PC (not to the recorder). This opens a
standard file-saving dialog box for your system. If the log is empty,
no file-saving dialog appears.
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Configuration Page
This page is a more efficient version of the controls that are available
when using the recorder through the local interface. Not only is the
web interface easy to use, but you don’t have to be standing at your
recorder to use it.
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Luma Recorders | Web Interface
Common Tools
Two key tools are used in several places throughout the web
interface: the arming schedule tool and the linkage control. For your
convenience, these are described here.
Arming Schedule Tool
The scheduling tool used throughout the web interface, by
“Schedule Settings” on page 132, “Motion Detection” on page 125,
“VCA” on page 143, “Video Tampering” on page 147, “Email” on
page 115, “Alarm Input” on page 105, and “Alarm Output” on page
106. It operates the same way across all of these menu items.
The main portion of the window shows the current schedule for the
selected camera or device. Each box covers one hour of time (with
a dotted line at the half-hour mark), and is color-coded to show the
scheduled activity. See the activity key to the right for explanation;
white means the camera or device is not enabled during that time.
To adjust a schedule, first use the selector (if necessary) at the top
to choose the camera (Channel No.) or alarm (Alarm Input No. or
Alarm Output) that you want to adjust, then press the Edit button
at the top right of the schedule display. If Edit is disabled, you need
to click the checkbox to the left to enable the service that you are
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adjusting. When you click Edit, a new window opens, as shown on
the following page.
You can copy a given camera’s schedule to other cameras. Press
Copy to… at the bottom, select the cameras that you wish to use the
same schedule, and press OK. This overwrites their schedules with
the new one.
Be sure to click Save before leaving this page.
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The days of the week are shown as tabs across the top. There is also
a tab labeled Holiday if one or more holidays have been enabled
(see “Holiday Settings” on page 118). Select the tab for the day you
want to edit.
You can click All Day to have one activity applied to the entire
24-hour period of that day, or you can click Customize to define
behavior by time brackets over the course of the day.
When customizing, you can schedule up to eight different segments
of time, and define the activity for each segment. By default, the first
segment runs from 00:00 to 24:00, making the device use the activity
at the
all day. To edit a time segment, click on the clock button
right of the box and enter the new time. Click on the clock again to
accept the edit. Once you’ve set your desired start and stop time,
select the activity from the list to the right.
Be sure to fill the entire 24-hour period so that there are no lapses;
schedules are inactive unless assigned. Schedule gaps smaller than
ten minutes may be hard to see, especially if they occur at the top of
the hour.
You can copy the schedule that you have defined for that device
(only) to other days. At the bottom of the window, use the
checkboxes select the weekdays to which you want the schedule to
apply. You may select days individually, or click Select All to have
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it apply to all days. When you click the Copy button, the system
applies the schedule to the selected days, erasing any previous
schedule settings that may have been there.
Click OK to accept all your edits and leave the window, or Cancel to
discard all edits and exit.
For camera schedules, once you have set up one camera the way
you like it, you can copy its schedule to other cameras. On the main
screen, press Copy to… at the bottom, select the cameras that you
wish to use the same schedule, and press OK. This will overwrite
their schedules with the new one.
When you are satisfied with the schedule, click Save, and check that
message before going to another menu.
you get the
Linkage Control
Linkages have your surveillance system take action when an event
occurs. Examples include locking a door when a motion is detected,
activating a light when a door is opened, or alerting key personnel
when a camera loses contact.
Linkage is used with ““Motion Detection” on page 125, ““VCA” on
page 143, ““Video Tampering” on page 147, ““Alarm Input” on
page 105, ““Alarm Output” on page 106, and ““Exception” on page
117. It operates the same way across all of these menu items.
Always remember to click Save before leaving this screen.
Normal Linkage
This makes the system take an
action when triggered.
Full Screen Monitoring, when
checked, the system brings the
selected camera to full-screen
view mode (for example, when
motion is detected).
Audible Warning makes the unit beep, which is only valuable if a
person is likely to be nearby to hear it.
Notify Surveillance Center allows communication with a video
management server or another recorder. (This is how you are able to
use the Luma DVR as an encoder.)
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Send Email sends an alert if your email protocol has been
configured. See ““Email” on page 115.
Trigger Alarm Output
This column has your recorder
and/or cameras activate
external alarms. The A alarms
are activated by your recorder.
The arrows point to which
connection you wish to
activate (e.g., A->2 means your
recorder triggers alarm #2).
Camera alarms are numbered by the camera channel, with a prefix
that is set by the camera manufacturer (Luma cameras use D as
a prefix). Most cameras can only trigger one alarm, but some can
trigger either or both of two (e.g., D4->2 means the camera on
channel 4 triggers its second alarm circuit).
Note that camera alarms are only available on IP cameras (and thus
not available on DVRs).
Trigger Channel
When an alarm is triggered,
this determines which
cameras get activated to an
event state (and therefore,
presumably, recording actively
and at a higher frame rate).
The cameras are numbered
by channel. By default, the
selected camera activates and
the others do not.
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PTZ Linking
This allows you to set your
cameras to specific behaviors
once an event has been
detected. For example, when
a door is opened, you could
move a camera to a preset
orientation that focuses on that
door. Select the camera that
you want to trigger, choose
whether you want that camera
to move to a preset or begin a
pattern or patrol, then choose
the proper preset, patrol, or
pattern number,
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Advanced (under Device Parameters)
This is a catch-all category. After adjusting your settings, be sure to
click Save before switching to another window.
Enable Overwriting
If this box is checked when the hard drives on the network become
full of archived surveillance footage, the system automatically
begins overwriting the oldest files with new ones. This allows your
system to operate continually, but does put older data at risk.
If this is not selected, then old recordings must be deleted manually,
and if your hard drives become full, no further video is recorded.
Packet Time
This option is only available on NVR models.
By default, as your recorder saves surveillance files, it closes the file
when it reaches 1 GB in size, then continues recording in a new file.
If you wish, you can set a different maximum file size by run time.
Enter a number here (from 1–300) to limit individual recording files
to that number of minutes, or 1 GB, whichever comes first.
Boot Delay
If your recorder is attached to a network, you can purposefully
delay its boot time to ensure that your network drives and router
finish booting up before your recorder does. If the recorder boots
before your network drives or router are ready, it will not recognize
that it is on a network. This setting thus helps your system recover
gracefully from, for example, a power outage.
This defaults to zero. Determine your best setting by testing it.
Alarm Output Delay
Use this to set the delay between when an alarm is triggered and
when the action based on that event starts. For example, if an
alarm is triggered when a door is opened, you may want to give an
employee five seconds to enter a security code before responding.
Disable IP/RS-232 Remote Control
Clicking this disables the use of the IR remote control provided.
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Advanced (under HDD Management)
Enabling HDD sleeping saves on power usage when nothing is
being recorded. The hard drive stops spinning when it is not in use.
Internal buffers should prevent any loss of data while the hard drive
spins up again to continue recording.
Be sure to click Save if you change this setting.
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Advanced (under Network Settings)
This catch-all category holds a variety of commands.
Alarm Host IP
This entry is not currently used. It is included to make your
recorder forward compatible with a central monitoring service
(CMS).
Alarm Host Port
This feature is not currently used. It is included here for future
compatibility and upgrades, which will enable your recorder to
contact your central monitoring system.
Multicast Address
If you need to have multiple simultaneous connections for streaming
your surveillance, contact your IT administrator for this address.
Multicast creates an Internet broadcast, and anyone with the proper
address can grab the stream, including someone who got the address
illegally.
Enable Virtual Host
This feature is only available on NVR models.
Virtual hosting allows for multiple NVRs at a site, as well as remote
access and management of IP cameras directly connected to your
NVR through the system’s IP address.
Virtual Host Port
This feature is only available on NVR models.
The virtual host port (VHP) allows you to port forward your camera
from the NVR for use with your HTTP port (used for MJPEG stream).
This must be set to a value from 60000–65000. You must configure
port forwarding to the NVR for the appropriate range of port
numbers in order to access the directly connected IP cameras.
Each camera connected to your NVR gets a unique port number
created by mathematically adding (not appending) its PoE port
number to the NVR’s base VHP number. For example, if your VHP
is 62200, then the camera at channel 4 has the port number 62204.
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This assigned port is shown under Camera Management > IP
Camera under the Connect column.
If multiple NVRs are on the same network, each must be set to a
port number such that neither it nor its attached cameras conflict or
overlap with others. For example, with an 8-channel and 16-channel
NVR on site, the 8-channel’s virtual HTTP port could be set to
63100 (thus using ports 63101–63108 for the cameras), and the
16-channel could be set to 65100 (thus using ports 65101–65116 for
the cameras).
Virtual RTSP Port
This feature is only available on NVR models.
The virtual RTSP port allows you to port forward your camera from
the NVR for use with your RTSP port (used for H.264 streams). This
must be set to a value from 60000–65100.
Each camera connected to your NVR gets a unique port number
created by mathematically adding (not appending) its PoE port
number to the base RTSP port number. For example, if your RTSP
port is 65100, then the camera at channel 7 has the port number
65107.
You must configure port forwarding to the NVR for the appropriate
range of port numbers in order to access the directly connected IP
cameras.
If multiple NVRs are on the same network, each must be set to a
port number such that neither it nor its attached cameras conflict or
overlap with others. For example, with an 8-channel and 16-channel
NVR on site, the 8-channel’s virtual RTSP port could be set to
63100 (thus using ports 63101–63108 for the cameras), and the
16-channel could be set to 65100 (thus using ports 65101–65116 for
the cameras).
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Alarm Input
This option does not appear on 4-channel DVR models.
This is where you set up the various alarms that may enter your
system (for example, an alarm for a door opening).
Be sure to click Save before leaving this page.
Alarm Area
The Alarm Input No. selector lets you choose to configure a specific
trigger signal entering your recorder or any of its alarm capable
cameras. In this selector, A refers to an auxiliary alarm port on your
recorder, while each camera is listed by its IP address. For example,
A<-3 refers to the alarm trigger line entering input #3 on your
recorder, while 192.168.92.11:80<-1 refers to the alarm going into
input #1 of the camera at that IP address.
IP Address gives the camera’s address when the camera’s alarm is
selected.
Input Type lets you designate whether the alarm circuit is normally
open (NO) or normally closed (NC).
Alarm Name is a custom field that you can use to specify exactly
which alarm it is (e.g., South Freight Door).
Arming Schedule Tab
The main portion of the schedule tab shows the schedule for the
selected alarm. This lets you know when the selected alarm input
will be active. Each box covers one hour of time (with a dotted
line at the half-hour mark), and is color-coded to show the alarm’s
scheduled activity (blue means active, white means inactive).
To adjust the schedule, press Edit at the top right. If you need help,
see “Arming Schedule Tool” on page 95.
Linkage Method Tab
This tab helps you set up the camera to take action when an
event occurs, like activating a siren, locking a door, or alerting key
personnel. Despite its appearance, this is not a table; it’s just an
arrangement of columns.
For help, see “Linkage Control” on page 98.
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Alarm Output
This option does not appear on 4-channel DVR models.
These settings add extra actions to the end of an alarm being
triggered.
Be sure to click Save before leaving this page.
Alarm Area
The Alarm Output No. selector lets you choose to configure a
specific trigger signal entering your recorder or any of its alarm
capable cameras. In this selector, A refers to an auxiliary alarm port
on your recorder, while each camera is listed by its IP address. For
example, “A<-3” refers to the alarm trigger line entering input #3
on your recorder, while “192.168.92.11:80<-1” refers to the alarm
coming from output #1 of the camera at that IP address.
IP Address gives the camera’s address when the camera’s alarm is
selected.
Default Status is set to either low level or normally open.
Triggering Status shows how the alarm operates. Pulse means the
alarm triggers when it is closed, then it flips open again. Thus it fires
once to trigger the alarm.
Delay sets a pause between when an alarm is triggered and when
the action based on that event starts. For example, if an alarm is
triggered when a door is opened, you may want to give an employee
five seconds to enter a security code before responding.
The Alarm Name is a custom field that you can use to specify
exactly which alarm it is (e.g., South Door Buzzer).
Arming Schedule Tab
The main portion of the window shows the schedule for the selected
alarm. This area lets you know when the selected alarm output will
be active. Each box covers one hour of time (with a dotted line at the
half-hour mark), and is color-coded to show the alarm’s scheduled
activity (blue means active, which means inactive).
To adjust the schedule, press Edit at the top right. If you need help,
see “Arming Schedule Tool” on page 95.
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Basic Settings
This section allows you to set basic functionality for your hard
drives.
At the top is a table showing all of the hard drives on your network,
their availability to the recorder, as well as other data that may be of
interest. You can click on any hard drive to change its properties, or
click multiples for a group edit.
R/W, or read-write, is the standard mode of operation. The recorder
can use this hard drive normally to record surveillance.
Read-only means the drive is an archive. The recorder can access
files stored on that drive, but cannot write files on that drive. Thus
files on that drive are protected against being overwritten. In order
to add files to an archive drive, you must either change it briefly
to read/write, or use some network method to back up files to this
drive.
Redundancy makes the drive an automatic backup drive. The
system automatically makes a copy of everything it records and
saves it onto the redundant drive.
When you press Set, the changes that you have specified are made.
From this window, you can also initialize the hard drives. To do so,
select them either individually or with the Select All box, and then
press Format.
Caution: This removes all data from all selected hard drives, and
cannot be undone!
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Channel Zero
This menu option is not available on 4-channel recorders.
Channel-zero takes all of the cameras directly attached to your
system and converts their various signals to a single image stream.
This makes it easier to view the aggregate stream on your mobile
device. It is not used for either your local interface or the web
interface.
You may view channel zero using your control system or your
mobile app. On the mobile application, channel Zero can be viewed
on the ninth grid location.
If you check Enable Channel-zero Encoding, it activates the controls
on this page.
You can then set the maximum bitrate in kilobits per second, as well
as the maximum frame rate for your system.
Click Save before leaving this page.
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Configure This Computer
This menu item defines the standard settings used by your computer
when it accesses your recorder via the web interface. Each computer
has its own customized settings; these settings are stored locally
on each computer. However, because they are stored locally, these
settings are used for whichever Luma system you access with that
specific computer.
After adjusting your settings, be sure to click Save before switching
to another window.
Communications
The top five options determine how the video is transferred to your
system.
Protocol
TCP checks the network connection state and favors preserving data.
It places less importance on transmission speed. This can result in
lag, but is more stable and reliable.
We strongly recommend TCP whenever remote access is required.
UDP favors sending data quickly. It places less importance on
preserving data. It is faster than TCP, but should only be used with
strong, reliable network connections.
We recommend UDP only on isolated networks and VLANs. Do not
use UDP when remote access is required.
Stream Type
This setting determines the quality of the video sent to your PC.
Main stream means your system always sends your PC the highest
resolution video. This is a bandwidth hog.
Sub stream is a lower resolution and eases the strain on your
system, but does not provide the same detail.
Mixed stream uses sub stream for multi-channel viewing (where
high definition is wasted on the small screens) but switches to main
stream when you’re viewing a single camera.
We recommend mixed stream for best performance.
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Image Size
This lets you set the aspect ratio of your PC screen to minimize
image distortion.
Auto-fill detects your browser’s aspect ratio and gives you the
best fit. It distorts the image as needed to fill the camera channels
completely. If the distortion is too great, you can manually set the
aspect ratio to either 4:3 or 16:9; note that fixing the aspect ratio
may result in gray bands appearing in the channel to fill the unused
space. Alternatively, you can adjust the browser window itself for
best appearance. We recommend this setting.
Record File Size
Select the largest file size you want to download. Files larger than
this will be split into several smaller files.
Live View Performance
These settings determine how you want to handle real-time
monitoring from a remote PC.
Shortest Delay sacrifices smoothness for immediacy. The view
updates when a single frame has been buffered.
Real Time gives you more smoothness at the expense of a little
speed. This view updates when three frames have been buffered.
Balanced updates when six frames have been buffered, for a smooth
rendition with fewer pauses. This is our recommended setting.
Fluency gives you the smoothest playback, but at the cost of
timeliness. Buffering times (15 frames) and therefore viewing delays
are highest at this setting.
Default Save Folders
The bottom four boxes specify where specific file types should be
saved when created or downloaded by this remote PC. These files
are saved to the PC, not to a hard drive on the network system. You
cannot edit the file paths in the text boxes. Instead, click Browse to
navigate to whichever folder you want to hold the saved files.
Save recorded files to is the path for those files that you record
manually from the live view, while accessing the system from
this remote PC. (You cannot record from playback, since those are
already recorded, and can be downloaded.)
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Save snapshots from live view to is the path for photos that you
manually grab in live view.
Save snapshots from playback to is the path for photos that you
manually grab when reviewing saved recordings.
Save downloaded/clipped files to sets the export directory to the
local PC that is used by the export function.
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DDNS
This page allows you to connect to your surveillance system from
anywhere, via the Internet, using a web address that’s easy to
remember.
Click the box labeled Enable DDNS, then choose a type from the
DDNS Type menu. Next, choose a server address. We recommend
WirepathDDNS and ns2.wirepathdns.com.
Enter your desired domain in the Domain box. This creates a
personalized server address, which is shown under Device URL at
the bottom.
Enter your username and password if required by your DDNS type.
Note that Wirepath DDNS does not require these.
If someone has already registered your desired domain, the system
adds a unique ID (typically two to four digits) to your domain. If you
do not like these digits, try another domain or server address.
Example: If you choose the domain myhome, your system’s
URL would be myhome.WirepathDNS.com. If someone already
has myhome, then your system’s URL would be something like
myhome13.WirepathDNS.com.
Click Save to finalize the settings here.
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Device Information
This item allows you to rename your recorder, as well as assign it a
new ID number (useful for setting network parameters).
After adjusting your settings, be sure to click Save before switching
to another window.
The rest of the data provided in this window are provided for
reference purposes. This is the place to find your OvrC activation
code, as well as which firmware version your system is running.
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Display Settings
This option is only available on DVR models.
Here you control the data that appears on each camera’s screen.
Display Settings Area
Channel No. lets you choose which camera (channel) to adjust.
Camera Name allows you to give the camera a descriptive title, for
example its area of surveillance (“Second Floor Hall”). This box
can only be edited if the Display Name box (under OSD Settings) is
checked.
The live view screen shows what the camera’s display looks like (as
well as what the camera sees at the moment). The data shown using
the items to the right are displayed in red.
Be sure to click Save before exiting, otherwise you’ll lose whatever
customization you have made.
OSD Settings Area
These let you customize the on-screen display (OSD) of the camera’s
information. You can click and drag the red OSD text boxes to
position them as desired.
Display Name: This adds the camera name to the screen. You must
name the camera if this setting is enabled.
Display Date: This adds the system’s time stamp to the screen.
Display Weekday: This adds the weekday to the date display.
Time Format: Select whether you want the time shown in 12-hour
(a.m./p.m.) or 24-hour time. This setting only affects on-screen
display, not other system settings.
Date Format: Here you set the structure of the date display on the
camera. This setting only affects on-screen display, not any other
system settings.
Display Mode: Choose whether OSD text is displayed as opaque or
translucent, as well as flashing or static.
When you are done with all the changes you want to make for
a given camera, press the Save button and ensure you get the
message.
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Email
This section sets the recorder up to send email alerts when desired.
Note that these settings may not be enough: you may need to change
your email security settings to allow your recorder to send email
alerts. Refer to our online guide or the documentation provided by
your email provider for further information.
Be sure to click Save when you are done with the page.
Authentication Settings
Click the Authentication box at the top of the page if you are
required to do so by your email provider.
Enter the user name and password for the email account that will be
used to send the alerts. This is needed to log in to the outgoing email
server. You may also need to adjust your account security settings on
the provider side.
For full details on this, including using two-step verification, see
“Setting Up Email Alerts” on page 16.
Customize the Email
Refer to the tech note on our website or to your email provider’s
documentation to enter the proper SMTP server and port, and to see
if you need to enable an encrypted connection. You may also need
to adjust your email account settings on the provider side.
Interval sets how often the recorder sends updates with attached
snapshot images to the email address. It is enabled when you enable
Attached Image (below).
Attached Image sets the recorder to include a photo of the incident
in the email notification it sends.
The sender and sender’s address boxes let you edit whom
the message appears to be from. Set the sender to read Luma
Surveillance Recorder or something similar.
Define Recipients
You can define up to three people (or distribution lists) to receive
these email alerts, and customize how they receive them. Select
a recipient number in the Choose Receiver menu, then enter that
person’s name and email address in the fields immediately below.
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Enable Mail Interval reveals a dropdown menu that sets a minimum
time that the recorder observes before sending notifications. After
the amount of time has elapsed, the recorder sends a log of all
activity since the last email.
The checkbox labeled Enable Mobile App is not supported at this
time; it is included for forward-compatibility with a future update.
Enable Schedule allows you to limit the times that the recipient gets
alert emails.
When you click this checkbox, a schedule area opens below, colorcoded to show whether or not emailing is allowed (blue means yes,
white means no). To adjust the schedule, press the Edit button at the
top right. For details, see “Arming Schedule Tool” on page 95.
Click Test to get a trial email sent to the currently selected recipient.
Helpful Links
You can set your system to send emails for any of a number of
reasons, including
}} Alarms (triggered by other security devices attached to your
system): see “Alarm Input” on page 105.
}} Exceptions (non-surveillance issues): see “Exception” on page
117.
}} Motion Detection (if the camera sees something moving): see
“Motion Detection” on page 125.
}} Video Loss (if a camera loses power or connection): see “VCA”
on page 143.
}} Video Tampering (if someone blocks a camera’s view): see
“Video Tampering” on page 147.
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Exception
Here you set how the recorder responds to non-surveillance
concerns.
This page uses a truncated version of the linkage tool. If you need
help, see “Linkage Control” on page 98.
The various types of exceptions are explained here:
HDD Full: If your hard drives becomes full, and you have not
enabled file overwriting (see “Advanced (under Device Parameters)”
on page 101), you cannot record new surveillance video.
HDD Error: This indicates that a hard drive has returned any type of
error code to the recorder.
Network Disconnected: If your recorder finds it cannot access your
network router, it sends a notice. Of course, aside from local alarm
warnings, the notice will be delayed due to the lack of a network
connection.
IP Address Conflicted: If you accidentally end up with two items
attached to your network that have the same IP address, this will
inform you.
Illegal login: This is an attempt to log in with an incorrect user
name/password combination, and is either a sign of a typo on the
part of a user, or a hack attempt.
Input/Output Video Standard Mismatch: This occurs when you mix
PAL and NTSC video formats. NTSC is the standard used in North
America. The also occurs if the camera is not getting enough power
and the video output is distorted. Not available on 4-ch NVRs.
Record/Capture Exception: This exception triggers when your hard
drive runs out of space, or fails to write for some other reason.
Resolution Mismatch (DVR only): This warns you when the
input resolution is smaller than the camera’s configured recording
resolution.
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Holiday Settings
This screen lets you specify up to 32 different holiday times.
Holidays are used by your camera’s scheduling tools to define
different camera behavior on special days (e.g., holidays, planned
vacations, open houses, etc.).
The holiday chart shows the name and date(s) of each holiday, as
well as whether or not it has been enabled (disabled holidays do not
affect your system’s performance).
To edit a holiday, click the pencil icon to the right. This brings up a
small dialog box.
Enter the holiday’s name in the box, and enable it (if desired).
}} If the holiday is on a fixed date (e.g., New Year’s Day is always
January 1st), then choose By Month from the Type selector,
and select the start and end dates. A holiday starts at 12:00
a.m. on the start date, and ends at 11:59 p.m. on the end date,
so it’s okay for a holiday to start and end on the same day.
}} If the holiday has a floating schedule (e.g., Thanksgiving is
the fourth Thursday of November in the USA and the second
Monday of October in Canada), then select By Week from the
Type dropdown. This lets you specify the month, week of the
month, and day of the week that the holiday begins and ends.
}} For holidays that are not scheduled by the civil calendar (e.g.,
Easter, which can take place in March or April), you’ll just
have to edit the holiday dates each year. You can use the By
Date options and select the date from the calendar pickers.
Once you enable one or more holidays, be sure to set the camera
behavior on holidays. Holidays affect the following:
}} “Schedule Settings” on page 132,
}} “Motion Detection” on page 125,
}} “VCA” on page 143,
}} “Video Tampering” on page 147,
}} “Alarm Input” on page 105, and
}} “Alarm Output” on page 106.
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HTTPS
This is disabled by default. You cannot enable it until you have
created a certificate.
If you create an HTTPS certificate, click Save to preserve your work.
We recommend that you create a certificate using the local interface,
or using the web interface from within your network (rather than
remotely) so that you do not risk locking yourself out of the system!
To create a certificate, first forward the HTTPS port (default 443) on
your router.
Next, decide whether you want to do a self-signed certificate or file a
certificate request, and click the appropriate button.
Self-signed Certificate
This feature has been disabled.
Certificate Request
Fill out the required data for the security certificate. This includes
the standard two-letter Internet code for your country (use US for
the United States, and CA for Canada). Click OK when finished.
Then you have to send it off to your certificate authority. Click
Download to save the certificate request to your machine, then
email the file to your preferred certificate authority.
If you cannot find your saved certificate request, this means that
some system setting is preventing you from viewing it. Try saving
the certificate request file to a flash drive or other external media.
Alternatively, save another copy of the request, but, before you save
it, locate the older request on your system (it should be visible) and
open it by right-clicking on the file from with the save-file dialog.
Either of these solutions should solve the problem.
Once you have your certificate, you can click Enable HTTPS to
begin using it.
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IP Camera
This menu item is only available on NVR models.
The Table Section
This screen displays all cameras that are connected to the recorder
either through a direct connection or over the local area network.
Channel No. (the leftmost column) shows the camera’s channel on
the NVR.
IP Camera Address shows what address the camera is currently
using. If DHCP is enabled, this could change.
Channel No. (the column near the middle) shows which internal
channel the camera is using. This will usually be 1, but can be
changed on a camera with a multi-channel encoder.
Management Port shows the port for that individual camera.
Security indicates the strength of the camera’s password.
Status shows the camera’s current condition. You may need to
refresh the view after making a change.
Protocol shows which communication standard the camera is using.
Connect only appears if at least one IP camera is directly attached
to the NVR. If so, then this column appears and shows a link that
can be used to access that camera directly. These are local links;
they can only be used from within the system unless proper port
forwarding has been set up.
The Modify Window
You can use the Modify button to edit the cameras. Select a camera
by clicking on its line entry. The row gets highlighted. Click Modify,
then set the adding method (at the bottom) to manual. This allows
you to edit all facets of the camera.
If you set the adding method to plug and play, you cannot edit any
other entry.
IP Camera Address lets you change the camera’s address to remove
any duplication.
Protocol sets the communication standard used by the camera. See
your camera’s documentation for details.
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Management Port shows the port for that individual camera. For
Luma IP cvameras, this is the server port.
Channel No. shows which internal channel the camera is using.
This will usually be 1, but can be changed on a camera with a multichannel encoder.
User Name, Password, and Confirm are all used for logging into the
camera itself.
Transfer Protocol allows you to set the protocol to TCP, UDP, or
Auto, which lets the system decide which is best.
When finished, click Save to keep your changes, or Back to discard
them.
Quick Add
Clicking Quick Add searches your local network for cameras and
lists them all by IP address. One at a time, select the camera you
wish to add by clicking on its radio button, clicking OK, selecting its
channel, and then clicking OK again.
You can press Cancel to leave without saving the changes you’ve
made.
POE Password
This button lets you reset all plug-and-play IP cameras (those
cameras connected to the POE ports on the rear of the NVR) to the
same password. This allows easy password maintenance while
maintaining plug-and-play functionality. Use the dialog to enter
your new desired password
Press OK to save and close the dialog, or Cancel to leave without
saving changes.
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Local Display Output
These options let you choose the appearance and operation of the
video monitor that is plugged into the recorder.
If you are unsure of the resolution of your monitor, set the Local
Display Output dropdown menu to Auto. Otherwise, set the
dropdown to HDMI/VGA, then select your monitor’s resolution from
the HDMI/VGA Resolution selector.
If desired, you can set HDMI/VGA Sharpness to low. Lowering the
sharpness makes the image look more natural, but less distinct.
As always, click Save before moving to another window.
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Maintenance
These commands all keep your recorder running smoothly.
Restoration Commands
Reboot restarts the device. This may be necessary if you’ve had a
network outage and your recorder can’t locate your network router.
Restore reverts the system to its default values and settings, however
it keeps the data required for network settings and user accounts.
This command does not remove recordings from the hard drives.
Default clears all your settings and returns the unit to its factory
status. This command does not remove recordings from the hard
drives.
Config File Commands
The next sets of controls allow you to import and export
configuration files, moving them between systems.
Import/Export Config File lets you transfer files between Luma
Surveillance devices that have the same model number and
firmware version. You cannot transfer configs between different
models or devices with different firmware.
Import/Export IPC Config File commands let you transfer your IP
camera configuration files between systems.
To import a configuration file, click Browse and use the standard
navigation dialog to locate the desired file. Once you’ve located it,
its path shows in the text box. Press the Import button. The Status
entry shows the progress of the upload.
To export a config file, click Export and use the file-saving dialog.
We strongly recommend that you export your configuration settings
before making any changes. It is a very useful backup tool; if you
keep an archive of dated configuration files, it will be easy to restore
your system as needed.
Remote Update Command
This section lets you update your system to the latest firmware
without having to be physically at your device. To upgrade your
recorder via its USB port, see “Local Upgrade Tab” on page 197.
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You must first download the new firmware to your computer. Be
sure to download the file that matches the number of channels for
your device. You cannot update your system directly from the Luma
website.
Once you have downloaded the firmware to your local computer,
click Browse and navigate to it. DVR files have a .dav extension,
while NVR files have a .mav extension. Once you have selected the
firmware update file, its path shows in the text box. Be sure to select
the proper file; nothing prevents you from upgrading to an older file.
Click Update. While you are updating, the system locks you out
of navigating the configuration menus. You can track the status of
the update to the right of the status label. Once the update reaches
100%, the recorder reboots itself (the word Rebooting appears near
the center of your screen). When it has finished rebooting, it unlocks
the configuration menus and you can resume operations.
During an update, if you click on either the log or live page, the
update aborts and the system returns to normal operation without
the update. If the update hangs for some reason, the update gets
safely aborted but the system does not automatically unlock the
configuration page. Just click over to the log or live page to resume
operations.
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Motion Detection
This window lets you set the parameters of where your camera looks
to detect motion (for example, you can have it detect motion on the
client side of a teller’s window, and not on the teller’s side).
Whenever you make changes to your settings, click Save before
switching to another camera or tab.
NOTE: It is also possible to set motion detection parameters on
Luma IP cameras. If you set motion detection for a camera both on
that camera itself and on the NVR, the the NVR’s settings supersede
those of the IP camera. The only settings that the Luma IP camera
has absolute control over are the smart motion settings (line
crossing, intrusion detection, etc.).
Camera Selection
Channel No.: This selects which camera you are editing.
Enable Motion Detection: Check this box to set up motion detection
on the selected camera, or uncheck it to disable motion detection.
Enable Dynamic Analysis for Motion: Luma NVRs do not currently
support this feature, but Luma IP cameras do. See the IP camera
documentation for details.
Area Settings
This defines the areas in which motion detection is used.
Draw Area / Stop Drawing: This button helps you set up the
parameters for motion detection.
By default, all cameras are set up to use motion detection over the
entire camera frame. If you want to use less than the whole frame
(for example, excluding the fish tank), you must first click Clear All
to remove the default setting.
The motion detection system divides the camera screen into a
22x15 grid. This makes each square roughly 0.3% of the total
area, allowing for fine control over which areas to use for motion
detection. You can designate an area of any shape for the camera to
use for detection motion. To create an area, press Draw Area, then
click-and-drag your mouse across the live feed. When you are done,
click Stop Drawing. If you make a mistake, click Clear All and try
again.
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Draw Full Screen fills the camera view for motion detection.
Clear All: This button clears the screen of all areas designated for
motion detection with the current camera.
Sensitivity: This slider determines how picky your camera is with
regards to motion detection. If you are getting false positives, it
may be that your camera’s sensitivity is too high (for example, it’s
detecting a curtain moving in the breeze of the air conditioner).
Moving the slider to the right makes your camera more sensitive to
motion; moving the slider to the left makes it less sensitive.
When you are satisfied with your arrangement, click Save. You can
also copy the current schedule settings to other cameras by clicking
Copy to... (note that this only works with schedule, even though the
option appears on all tabs).
Arming Schedule
This schedules when the camera tries to detect motion in the
areas designated above. Motion detection from this window and
from schedule settings are independent, but must work together.
If motion detection is disabled here, it is disabled for all purposes,
even if motion detection is scheduled for the camera in schedule
settings. However, if motion detection is enabled, the camera follows
both the schedule settings and this arming schedule.
The main portion of the window shows the schedule for the selected
camera. Each box covers one hour of time (with a dotted line at the
half-hour mark), and is color-coded to show the camera’s scheduled
activity. See the activity key to the right for explanation; white
means the camera is not enabled during that time.
To adjust the schedule, press Edit at the top right. If you need help,
see “Arming Schedule Tool” on page 95.
Linkage Method
This tab sets up the camera to take action when an event occurs, like
activating a siren, locking a door, or alerting key personnel. Despite
its appearance, this is not a table; it’s just separate columns.
For help on linkage, see “Linkage Control” on page 98.
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NetHDD
This lets you browse and add additional hard drives available to
the surveillance system over the network. If you are going to use
network storage for surveillance, your system needs to be on its own
dedicated network or VLAN, because network storage generate large
amounts of network traffic, which causes performance issues on
open networks.
The list shows up to 8 hard drives on the network (the maximum
allowed), including their server address, file path for saved
recordings, and type. It does not show any internal hard drives in
your recorder.
You can add NAS and IP SAN hard drives using the search button
at the bottom of the page. Select the type of hard drive and enter the
server address of the drive, then click Search. If the recorder finds
that type of drive at that address, it presents its IP and file path. You
can then copy and paste the IP and file path into the list above.
SAMBA drives must be on a Windows-compatible network. You
must also know the user name and password of the drive; this
recorder will not use an unsecured SAMBA as they are a security
risk.
Be sure to click Save before leaving this page.
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Port
The port settings regulate how you connect with your recorder over
the Internet.
HTTP Port is used to access the recorder through an Internet
browser. This port defaults to 80. We recommend changing it to an
easy to remember alternative. For example, you could append the
last two digits of your IP address. Thus if your IP address ended in
.242, you could change the port to 8042. Changing the port number
like this makes Internet attacks harder to execute. However, if you
wish to access your device remotely, you must also forward this port
on your router.
RTSP Port stands for real time streaming protocol. You can leave
this at its default unless you want to stream live video to external
multiple devices, all from one common DDNS address. In that
case, consult your IT admin. RTSP creates one-to-one connections;
remote devices must request the stream and be admitted.
If you wish to access the live view of your DVR remotely, or pull
RTSP streams remotely, you must forward this port on your router.
HTTPS Port is for a secure HTTP setting. You can change this port if
you wish, however the security protocol does not provide a security
certificate. To acquire a certificate, see “HTTPS” on page 119.
Server Port is used for your mobile app. If you wish to access your
recorder remotely through your mobile device, you must forward
this port on your router.
If you made changes, be sure to click Save before you leave this
page.
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Privacy Mask
At times, there may be areas under surveillance that you want to
exclude from visibility (e.g., a security keypad), or be required
to block by law (e.g., a neighbor’s window). These areas can be
protected by a privacy mask. At the top, you must check Enable
Privacy Mask to use this feature.
For legal reasons, the recording data covered by a privacy mask is
lost forever. There is no way to recover it.
You can designate up to four areas on each camera for a privacy
mask. To create an area, click Draw Area, then click-and-drag your
mouse across the live feed. A gray box appears. You can select a box
you have drawn by clicking on it. You can resize a selected box by
clicking and dragging on one of the red dots around its perimeter,
or move it around the screen by clicking and dragging on its gray
center.
Click Clear All to remove all privacy masks.
Be sure to click the Save button before leaving this screen.
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PTZ Settings
This page is included in case you are using a third-party PTZ
camera that is controlled over a RS-485 connection.
The exact settings you should use on this page are determined by
your camera; see the camera manual for details.
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RS-232 Serial Port
This command is not available on 4-channel DVR models.
This helps you interface with older systems that control devices
using the RS-232 protocol (e.g., manned surveillance stations) to set
up PTZ control through the recorder.
Check with your system documentation for information on the
proper settings for baud, data bit, stop bit, parity, and flow control.
Usage determines what state the system is in. For development
and debug purposes, set this to transparent channel. For all other
purposes, set it to console.
Click Save before exiting this screen.
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Schedule Settings
These settings tell your system when to engage in various activities
(recording, motion detection, etc.).
Select the channel (camera) that you want to edit at the top of the
window.
The main portion of the window shows the schedule for the selected
camera. Each box covers one hour of time (with a dotted line at the
half-hour mark), and is color-coded to show the camera’s scheduled
activity. See the activity key to the right for explanation; white
means the camera is not enabled during that time.
On NVR models, this window has two main tabs: Record and
Capture. DVR models only have the Record tab.
Click Save before exiting this screen or switching tabs.
Record Tab
This tab sets automated recordings from the cameras.
By default, motion detection is enabled 24/7. We strongly advise you
to customize these settings for your needs.
This tab uses the standard schedule interface, with the exception of
the Advanced button. To adjust the schedule, press Edit at the top
right. If you need help, see “Arming Schedule Tool” on page 95.
Advanced Button
Pressing Advanced on the Record tab opens a new window with a
variety of extra options.
Enable ANR (automatic network replenishment) stores video data
on the IP camera’s SD card if the network connection to the attached
NVR is lost. Once the connection is reestablished, the NVR recovers
the video that was stashed on the camera’s SD card. This requires an
SD card to be installed in the camera.
Pre-record sets your channel to record footage before an event
is triggered. The recorder creates a pre-record buffer with a
duration (in seconds) set by the menu option you choose. Video
from the camera continuously cycles through this buffer until an
event is triggered, at which point the buffer becomes the start of
the recording. Choosing Not Limited means the camera dumps
everything it has buffered.
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Post-record has the camera record additional footage past the end of
an event.
Stream Type sets the quality in which the pre- and post-record video
is saved. There is really no reason to choose sub stream, because
these are small video clips appended to events, and you want good
resolution on them.
Record Audio allows for pre- and post-recording audio, if the camera
is capable of it.
Expired Time is the limit in days on how long the system keeps old
files. Once recordings and snapshots pass the designated age, they
are deleted automatically. Entering 0 removes the time limit; the
system will never delete a file because it is old. However, files can
always be overwritten if the hard drives gets full and more recording
space is needed. See “Advanced (under Device Parameters)” on page
101.
Click OK (or Cancel) to exit the dialog.
Capture Tab
This schedules snapshot images to be taken automatically by the
system, in the same way that the Record tab schedules recordings.
By default, the capture schedule is enabled 24/7, however the type of
capture is left for you to define. We strongly advise you to customize
these settings for your needs.
To adjust the schedule, press Edit at the top right. If you need help,
see “Arming Schedule Tool” on page 95.
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Snapshot
This menu option is only available on the NVR model.
These are the settings the system uses when taking a snapshot due
to schedule or alarm trigger.
When taking snapshots manually via the web interface, the
resolution of the photo depends on the grid view mode when the
snapshot is taken. When viewing in single-channel mode, the
snapshot uses the main stream resolution. Otherwise, the snapshot
uses the lower sub stream resolution.
All snapshots taken from the local interface use main stream
resolution.
Channel No. determines which camera’s snapshot settings you are
editing.
Save your settings before leaving this page or switching to a different
channel.
Timing
This section sets how the camera acts when taking snapshots from a
schedule setting.
Format: This selects the graphic file format. JPEG is the only option,
but future upgrades may change this. Resolution: This lets you set the level of detail you want in your
snaps.
Quality: This determines how much compression is used on the
image. Low quality uses high compression, which degrades the
image but takes up less space. High quality images take up a lot of
space, but have little data loss from compression.
Interval: When taking scheduled snapshots (that is, not an event),
this shows how often the camera takes a photo. Note that each photo
is its own file; if you are taking snapshots at frequent intervals, you
may be better off making a recording with a very slow frame rate.
Event-Triggered
This sets how the camera acts when it takes a snapshot from one an
alarm trigger (due to a door opening, etc.).
The items here are identical to the ones in the section above.
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SNMP
This stands for simple network management protocol. If you need
SNMP functionality, contact your IT admin.
We recommend that you leave this function disabled.
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TCP/IP
This section helps set up Internet connectivity for your system.
Click Save before leaving the page to keep the changes you made
here.
NIC Settings
NIC Type: If you are connecting this recorder to an older, slower
network, you can customize the interface to minimize the
bandwidth use if needed.
We recommend leaving this set to Auto, which identifies your
system and adjusts operation automatically.
IPv4 Address: This is the IP address of your recorder, which is
needed to allow you to access the system remotely, and to use the
Luma mobile application. If you will be accessing your system
remotely, be sure to deselect DHCP. You cannot use the Internet to
access your system if DHCP is enabled.
DHCP: Clicking this enables your network to assign IP addresses as
needed to link with other IP devices. While DHCP is active, most of
the boxes on this page are deactivated, as they may be changed by
the system as needed.
Once the recorder is linked, deselect this box to ensure the recorder
has an unchanging IP address. This allows you to use the web
interface and mobile utility to access your system.
IPv4 Subnet Mask: If you need to edit this to connect to your
network, contact your IT administrator.
IPv4 Default Gateway: This holds the address of your router, once
the recorder has found the router and established a connection.
IPv6 Address: This entry cannot be changed, but is included for
informational purposes (and to allow forward compatibility with
future systems).
IPv6 Default Gateway: This entry cannot be changed. It will display
your router’s address if your router is IPv6 capable.
MAC Address: This entry cannot be edited. It provides the
information on the device’s unique identity code, so your router can
identify it even if the IP address changes due to DHCP.
MTU: This entry displays the largest packet of data the unit is
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allowed to send. There is no need to change it unless your network
requires a specific packet size as determined by the IT admin.
DNS Server
Preferred DNS Server: These is where your system looks to convert
a URL to an IP address. Generally, this should be your router (see
IPv4 Default Gateway, above); contact your IT admin for details.
Alternate DNS Server: These is the second place that your system
looks to convert a URL to an IP address. Contact your IT admin for
details.
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Text Overlay
This menu option functions slightly differently between DVRs and
NVRs: only one overlay can be active per camera for NVRs.
This window allows you to add special text to a camera’s view.
Each camera that has text overlay capability can have one of eight
different legends show on its screen. For example, these could be
used to display which area of the house or yard is being shown, or,
in larger buildings, which floor. These eight legends are shared by
all cameras on the system.
You can edit any legend by clicking in the text box. To add the
legend to the camera, click the checkbox to the left of the text.
By default, this label appears in the upper left-hand corner of the
screen, although you can click on it and drag it to the position you
want. You cannot have two legends overlap; only one will show.
Changes that have not been saved are shown in the live feed in red.
However, changes to fields that are not active do not show anywhere,
so ensure that you press the Save button before changing cameras or
exiting the Text Overlay screen.
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Time Settings
This window lets you choose your time zone, decide how your
system will maintain the time, and opt in or out of daylight saving
time.
Choose your time zone with the dropdown menu. North American
time zones range from Hawaii (GMT-10:00) in the west to
Newfoundland (GMT-03:30) in the east.
Choose either network time protocol (NTP) or manual time sync.
This determines how your system checks to ensure that its time
stamps remain accurate. Selecting one option deselects the other.
After adjusting your time settings, click Save before switching to
another window.
NTP
With NTP, your network pings the national server every so often to
maintain proper time. The NTP server synchronizes all participating
systems to within a few milliseconds of Coordinated Universal
Time. This provides you with your most accurate time stamping.
Using NTP requires Internet access. There is no need to change
any of the settings, unless you want to adjust the interval due to
bandwidth or precision concerns.
Server Address: This is the site that your recorder pings for time
stamps.
NTP Port: This port communicates with the time server.
Interval: This shows how often your system checks for an update.
Manual Time Sync
With manual sync, your recorder uses its internal clock. You can
either set the time on your recorder manually, or click on the box
to synchronize your system with your network PC. When you
synchronize with your network PC, the recorder performs a onetime adjustment; it does not continually calibrate its time against
your system.
We do not recommend this setting because any electronic system’s
internal clock can drift. However, this choice is your only option if
your network is not connected to the Internet.
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Device Time shows the current time setting of the recorder. It cannot
be edited here.
Set Time lets you specify a time that you want to use. As soon as
you press OK, the system time resets to that time.
Alternatively, you can click Sync. with computer time. When you
click the checkbox, the recorder communicates with the network
computer and adjusts its time to match. Although the box remains
checked, this synchronization happens only once (the box becomes
unchecked when you leave this screen).
Enable DST
This works with both NTP and manual time settings.
By default, daylight saving time is enabled. If your location does
not observe daylight saving time, click this box to remove the check
mark and disable DST adjustment.
The Start Time and End Time boxes let you set the month, week,
day, and hour (in 24-hour time) that daylight saving time starts and
ends. The DST Offset box sets the amount that the time changes.
As of 2015 in the most of the US and Canada, daylight saving time
starts on the second Sunday in March and ends on the first Sunday
in November. The switch takes place at 2:00 a.m. local time, and the
offset is 60 minutes. Thus, with a few exceptions noted below, you
can keep the default settings.
Places that do not observe daylight saving time include Arizona
(outside of Navajo territory), Hawaii, Saskatchewan, and a number
of local exceptions across Canada. For Arizona and Hawaii, just
disable DST. For Saskatchewan, disable DST and set your system to
Central Time (at the top of the window). For other exceptions, check
local regulations.
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User Management
This page lets you add, edit, or remove users from the system.
Adding Users
Click the Add button.
Enter the new account’s user name and password. Account names
can be up to 32 characters long, and can contain numbers and
letters. It cannot contains spaces, dashes, or underscores. We
recommend that you add accounts by individual users’ names (e.g.,
JohnSmith), so that if someone reboots the system or erases a log,
you know which user did it.
Enter the user’s password. It can be up to 16 characters long. Since
most hacks come from automated programs, use a password that is
long and easy to remember. A password like parisinthespring is more
secure and easier to remember than a password like P4S$w*rD. To
ensure compatibility with the local interface, passwords can only
contain numbers, letters, and the following special characters: . - _ :
/@,?!‘;()$&“[]{}#%^*+=\|~<>`
Choose the account’s level. There are two levels for users: operator
and user. The only difference between them is the default
permissions they are given (an operator has more camera control
than a user). However, you can customize permissions for each
account individually.
Entering a value in the MAC Binding box ensures that the user
can only log in using the device with that specific MAC address,
and prevents the user from logging in from any other system. This
is useful to prevent an employee from logging into the corporate
system from a home computer, for example.
Click OK to save the new user, or Back to cancel creating that user.
Basic Permission Tab
This tab lets you assign tasks that are allowed for that specific user.
The Local: Configuration column lists tasks that the user can do
while physically accessing the recorder by using its attached mouse.
The Remote: Configuration column lists tasks that the user can do
while using the web interface to control the surveillance system.
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Camera Configuration Tab
This tab lists the various tasks that the user can perform with the
cameras on the system. For each line, you either modify that user’s
access to all the cameras, or you can click the doubled down arrow
to select cameras individually for that type of command.
Editing a User
Click on the desired account in the table of users, then click Modify.
All controls are the same as for adding a user.
You cannot change anything about the admin account other than its
password.
Deleting a User
Click on the account in the table of users, then click Delete. There is
no undo option.
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VCA
This option is only available on NVR models.
VCA allows your NVR to record smart motion events set up within
your IP camera.
At the top, select the camera (channel number) and check Enable to
allow your system to use VCA, as well as to set up the schedule.
The main section of the window is divided into two tabs: Arming
Schedule, and Linkage Method.
Be sure to click Save before leaving this screen.
Arming Schedule
You set up this option for each camera independently. Generally
speaking, there is no reason not to have VCA enabled 24/7.
The main portion of the window shows the schedule for the selected
camera. Each box covers one hour of time (with a dotted line at the
half-hour mark), and is color-coded to show the camera’s scheduled
activity. Blue indicates VCA is active; white means the camera is not
enabled during that time.
To adjust the schedule, press Edit at the top right. If you need help,
see “Arming Schedule Tool” on page 95.
Linkage Method
This tab helps you set up the camera to take action when a smart
event occurs, like activating a siren, locking a door, or alerting key
personnel. Despite its appearance, this is not a table; it’s just an
arrangement of columns.
For help on linkages, see “Linkage Control” on page 98.
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Video Loss
Video loss is the interruption of a signal from a given camera. This
may be caused by a power loss, someone cutting a cable, or a camera
defect.
At the top, select the camera (channel number) and check Enable
Video Loss Detection to allow your system to detect a loss of signal
from the selected camera, as well as to set up the schedule.
The main section of the window is divided into two tabs: Arming
Schedule, and Linkage Method.
Be sure to click Save before leaving this screen.
Arming Schedule
You set up this option for each camera independently. Generally
speaking, there is no reason not to have video loss detection on.
The main portion of the window shows the schedule for the selected
camera. Each box covers one hour of time (with a dotted line at the
half-hour mark), and is color-coded to show the camera’s scheduled
activity. Blue indicates video loss is active; white means the camera
is not enabled during that time.
To adjust the schedule, press Edit at the top right (this button is only
active if you have enabled video loss detection in the checkbox at
the top). If you need help, see “Arming Schedule Tool” on page 95.
Linkage Method
This tab helps you set up the camera to take action when an
event occurs, like activating a siren, locking a door, or alerting key
personnel. Despite its appearance, this is not a table; it’s just an
arrangement of columns.
For help on linkages, see “Linkage Control” on page 98. Unlike
other Linkage Method tabs, this one does not have the Trigger
Channel column. This is because if communication to the camera
has been lost, the recorder cannot tell it to trigger an alarm.
However, your recorder could send an alert, trigger other alarms, etc.
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Video Settings
This lets you set the performance characteristics of your cameras
and streams.
When finished, be sure to click Save.
On the Luma DVR, you can also use Copy to... to duplicate that
stream’s settings (only) from the selected camera to other cameras.
Camera and Stream Selection
Channel No. lets you choose which camera (channel) you want to
adjust.
Video Format shows the camera’s best resolution capability (this
does not appear on NVR models).
Stream Type identifies whether you are editing the settings for the
main stream for that camera (used when observing that camera’s
view by itself) or the sub stream for that camera (used when
observing several cameras in grid mode).
You can also select whether the main stream is being used for
normal surveillance or for recording during an event. The Main
Stream (Event) setting is derived from the normal setting, except you
can adjust the frame rate and maximum bitrate.
Settings
Below the divider, you adjust the settings for the selected camera
and stream. With the NVR, note that many settings for sub stream
cannot be edited if the camera is not capable of accepting those
edits.
Video Type: Determines whether you want audio (if the selected
camera is audio-capable).
Resolution: Determines the quality of video delivered. The data in
these fields are automatically detected from the individual camera
features, although you can adjust the resolution you want. You can
set the camera’s resolution down from its rated resolution if you
need reduced bandwidth.
Bitrate Type: Lets you choose whether you want the system to adjust
how much data it sends based on bandwidth (variable) or whether
it should always send a fixed amount of data (constant). The
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advantage of constant rate is that it is predictable and consistent,
as long as your system can handle the load. Variable is best for
congested networks, because the camera sends less data if no motion
or alarms are active. However, this can result in lost data while a
camera decides that motion has been detected.
Video Quality: If you choose variable bitrate (above), this lets you
determine how low video the quality can go. Lower settings free up
more bandwidth at the expense of clarity. Note that if you switch
back to constant bitrate, this field does not update; refresh your
browser if needed.
Frame Rate: This determines how many frames per second the
camera records for the selected stream.
}} For recording events (main stream), 10–15 frames per
second is large enough. It is typically unnecessary to record
surveillance footage with frame rates rivaling film and
television.
}} For normal recording (that is, when there is no cause for
concern), 2–4 frames per second is good enough. Note that
if the NVR cannot read the data from the IP camera, it will
display its default setting.
Max. Bitrate: Enter the maximum data-transmission value you want
for the camera. This choice depends on your camera, the processing
capacity of your recorder, and the load on your network. Cameras
from Luma Surveillance and Wirepath Surveillance can typically
transmit up to 8000 Kbps (depending n your network, etc.). Your
recorder can receive a full suite of cameras at a rate of 4000Kbps,
with fewer cameras allowing the recorder to handle an increased
bitrate.
For example, a 16-channel recorder can handle a total of 64Kbps,
which translates to a full suite of 16 cameras, each operating at
4000Kbps.
Video Encoding: At the moment, H.264 is the only encoding method
supported. This item is here for forward compatibility with future
upgrades.
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Video Tampering
Video tampering detects the attempt to obscure a camera’s
surveillance by blocking its view or covering its lens.
You set up this option for each camera independently. Generally
speaking, there is no reason not to have video tampering detection
on.
At the top, choose the camera to edit. You must also check
Enable Video Tampering to set up the selected camera’s detection
operations. The main section of the window is divided into three
tabs: Area Setting, Arming Schedule, and Linkage Method.
To accept your settings, you must click Save before switching to
another camera or menu item.
Area Settings
You can designate one area on each camera for a video tampering
mask. This mask blocks the camera from detecting tampering in
a given portion of the camera’s field of view. This is useful if, for
example, a door swings into part of the frame when opened. Rather
than have the door create a false alarm every time it is opened, you
can mask off that portion of the screen to exclude it.
To create an area, click the Draw Area button, then click-and-drag
your mouse across the live feed. A gray box appears. You can select
a box you have drawn by clicking on it. You can resize a selected
box by clicking and dragging on one of the red dots around its
perimeter, or move it around the screen by clicking and dragging on
its gray center.
You can always click Clear All to remove the video tampering mask.
Sensitivity: This slider determines how picky your camera is when
detecting video tampering. If you are getting false positives, it may
be that your camera’s sensitivity is too high, or some background
event is confusing it. Moving the slider to the right makes your
camera more sensitive to video tampering; moving the slider to the
left makes it less sensitive.
Arming Schedule
The main portion of the window shows the current schedule for the
selected camera. Each box covers one hour of time (with a dotted
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line at the half-hour mark), and is color-coded to show the camera’s
scheduled activity. See the activity key to the right for explanation;
white means the camera is not enabled during that time.
To adjust the schedule, press Edit at the top right. If the button is
disabled, check the Enable Video Tampering checkbox; this will
enable the Edit button. If you need help, see “Arming Schedule Tool”
on page 95.
Linkage Method
This tab helps you set up the camera to take action when an
event occurs, like activating a siren, locking a door, or alerting key
personnel. Despite its appearance, this is not a table; it’s just an
arrangement of columns.
For help with linkages, see “Linkage Control” on page 98.
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LUM-500/501 Series
Surveillance Recorders
Local
Interface
Luma Recorders | Local Interface
Local Interface
Contents
Introduction........................ 151
Exit................................. 151
Export................................. 152
Normal........................... 152
Event.............................. 153
Picture........................... 154
Manual................................ 155
Record............................ 155
Continuous Capture...... 155
Alarm............................. 156
Manual Video Quality
Diagnostics.................... 156
HDD.................................... 157
General.......................... 157
Advanced....................... 157
Record................................. 160
Schedule........................ 160
Parameters .................... 160
Advanced....................... 164
Holiday.......................... 165
Camera................................ 166
Camera .......................... 166
OSD................................ 167
Image (DVR Interface)... 168
Image (NVR Interface)... 169
PTZ................................ 169
Motion........................... 171
Privacy Mask................. 173
Video Tampering........... 174
Video Loss..................... 175
Video Quality Diagnostics..
175
VCA............................... 176
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Configuration...................... 178
General.......................... 178
Network......................... 180
Alarm............................. 185
RS-232........................... 187
Live View....................... 187
Exceptions..................... 189
User................................ 190
Maintenance....................... 192
System Info.................... 192
Log Information............. 194
Import/Export................ 197
Update........................... 197
Default........................... 198
Net Detect...................... 198
HDD Detect.................... 201
Shutdown........................... 203
Logout............................ 203
Shutdown...................... 203
Reboot............................ 203
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Introduction
These tools are accessible by using the mouse and monitor directly
attached to your recorder. If possible, we recommend you use the
web interface, as these tools have been revised for greater ease of
use.
Exit
Clicking this (at the lower right of the Settings window) returns you
to the live view page.
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Export
This window lets you search recorded files and download them to
your computer.
Normal
This option searches your continuous (normal) recordings for
specific types of events within them. For example, it can find a
motion event within a continuous recording.
Choose which channels you want to include in the search. You
can click channels individually, or click the checkbox at the left to
choose them all.
The text box labeled Start/End time of record tells you what span of
times are available for searching.
Under Record Type, choose what type of recording you wish to
search for.
Under File Type you can filter by whether or not the file is locked
(you can lock files in the search results window).
Select your start and end times for your search. Pick the dates by
clicking on the date field and picking from the calendar. Set the
times by clicking on the time field and adjusting the readings.
Quick Export (NVR only) exports all files from the last 24 hours.
Click Search at the bottom. The search results window pops up,
showing all files that match the filters.
Click Back to return to the settings menu, or Live View to return to
the live page.
Search Results Window
Select one or more files using the checkboxes to the left.
You can review the recordings by double-clicking on their names or
next to the file size.
pressing the Play icon
You can lock or unlock a given recording by clicking the locking
next to the file size.
icon
Export downloads the selected recordings (with audio, if available),
while Export All downloads all files shown in this window. These
files export to an external drive (USB drive or eSATA).
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Event
This option searches for recordings that were initiated by motion
detection or other triggers. Files that were initiated by a scheduled
recording session show up in the Normal page, above, even if they
have motion detection events within them.
Choose the event type from the dropdown menu.
Select your start and end times for your search. Pick the dates by
clicking on the date field and picking from the calendar. Set the
times by clicking on the time field and adjusting the readings.
Choose which channels you want to include in the search. You
can click channels individually, or click the checkbox at the left to
choose them all.
Click Search at the bottom. The search results window pops up,
showing all files that match the filters.
Click Back to return to the settings menu, or Live View to return to
the live page.
Search Results Window
Each item in the list shows the source camera, the start time, and
the end time. You can view additional files by using the scroll bar
and the page navigation buttons.
It also gives pre-play and post-play, ranging from 5s to 600s, which
adds extra time to the playback from any recording (pre-record,
post-record, or continuous) that may have been taking place at the
same time. Selecting maximum under post-play plays as much
footage as is available.
Select one or more files using the checkboxes to the left.
Quick Export downloads all recordings (with audio, if available) to
an external drive (USB drive or eSATA).
Alternatively, press Details to open a review window for the selected
files.
Details Window
This provides extra details on the selected files. You can view
additional files by using the scroll bar and the page navigation
buttons.
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In addition, you can review the recordings by double-clicking on
next to the file name.
their names or pressing the Play icon
Select one or more files using the checkboxes to the left. The Export
button downloads the selected recordings (with audio, if available),
while Export All downloads all files shown in this window. These
files export to an external drive (USB drive or eSATA).
Picture
This option is only available on NVR models.
This searches parses your digital recordings into snapshots to make
it easy to select an individual frame.
Choose which channels you want to include in the search. You
can click channels individually, or click the checkbox at the left to
choose them all.
Use the dropdown to determine which category of recording you
wish to browse.
Select your start and end times for your search. Pick the dates by
clicking on the date field and picking from the calendar. Set the
times by clicking on the time field and adjusting the readings.
Click Search at the bottom. The search results window pops up,
showing all files that match the filters.
Click Back to return to the settings menu, or Live View to return to
the live page.
Search Results Window
Each item in the list shows the source camera, the drive the file is
stored on, the time the photo was taken, and the file size. You can
view additional files by using the scroll bar and the page navigation
buttons.
Select one or more files using the checkboxes to the left.
Export downloads the selected photos, while Export All downloads
all photos shown in this window. These files export to an external
drive (USB drive or eSATA).
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Manual
Here you can set the basic recording parameters of your cameras.
Record
This lets you control whether or not your cameras are recording.
Click a channel to turn recording for that camera on or off. Click the
box to the left to make all cameras go on or off.
When switching cameras off, this overrides any scheduled recording
that takes place. When switching them on, they are set to manual
recording.
Neither of these settings changes or alters the schedule, however
these changes remain in place until the next scheduled change in
activity. Caution: If your recorder is set to use just one activity 24/7,
your schedule never changes and your recorder will continue with
your override until you change the schedule.
Alternatively, press the starbursts labeled Continuous or Motion
Detection to start all channels on that operation.
Click Back to return to the settings menu, or Live View to return to
the live page.
Continuous Capture
This option is only available on NVR models.
This lets you control whether or not your cameras are recording
snapshots. However, instead of recording one long surveillance file,
it saves all recording as independent images.
Click on a channel to turn continuous capture for that camera on or
off. Click on the box to the left to make all cameras go on or off.
When switching cameras off, this overrides any scheduled capture
that takes place. Switching them on sets them to manual capture.
Neither of these settings changes or alters the schedule, however
these changes remain in place until the next scheduled change in
activity. Caution: If your recorder is set to use just one activity 24/7,
your schedule never changes and your recorder will continue with
your override until you change the schedule.
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Click Back to return to the settings menu, or Live View to return to
the live page.
Alarm
This option is not available on 4-channel DVR models.
This shows the alarms that are available in your system, as well as
their current status. Trigger activates the selected alarm(s). Trigger
All to activates all alarms on your system.
You can click Clear All to cancel all alarms. This does not affect
their settings; it just ends the test.
Manual Video Quality Diagnostics
This option is only available on DVR models.
This page let you perform a quick diagnostic test on the system’s
cameras.
At the top, select the cameras to test. You can click the checkbox at
the left to select all cameras at once.
Press Diagnose at the bottom of the page. After a few seconds to a
minute, the center of the page displays the testing results. Channels
that have no attached cameras show as normal in this test result.
Click Back to return to the settings menu, or Live View to return to
the live page.
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HDD
This section helps you manage your hard drives.
General
This provides information on all hard drives in the system.
In quota mode, you cannot edit the hard drives’ parameters. Quota
mode is the factory default setting; to change to group mode, go to
the Advanced page, select group mode at the top, then click Apply.
The system reboots to initialize the new mode.
In group mode (see “Advanced”, below), you can edit the various
drives by clicking the Edit icon, which opens the edit window
(below).
If a hard drive is connected over a network, you can remove it from
the recorder’s list by clicking the Delete icon. You cannot delete a
hard drive that is installed in the recorder itself.
At the bottom, click Add to fetch a hard drive that is connected
over the network. Select a NetHDD slot for the drive, select its type,
enter its IP Address, and its NetHDD directory. If you do not know
the directory, you’ll have to use the web interface to find it; see
“NetHDD” on page 127.
To initialize one or more hard drives, select them by clicking the
checkbox to the left of the hard drive label. Click Init to initialize the
selected hard drive(s), erasing all information on it. Note that this
cannot be undone!
Click Back to return to the settings menu, or Live View to return to
the live page.
Edit Window
Here you can set the hard drive’s property to read/write (normal),
read-only (archive), or redundancy (back-up). You can also set its
group number.
Click Apply when finished.
Advanced
Mode sets the system methodology to allocate hard disk space to
quota mode or group mode. To change the mode, select your desired
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mode at the top, then click Apply. The system reboots to initialize
the new mode.
Quota Mode
Quota mode gives each camera its own allocated capacity, as shown.
Cameras that use space in excess of that use the free quota space.
Choose the camera’s channel number from the dropdown, assign its
maximum recording capacity, and click Apply. Once you’ve done
that, you can click Copy to assign that setting to other cameras.
Used Record Capacity shows the amount of space that camera has
recorded thus far. This is informative; it cannot be edited.
Used Picture Capacity (NVR only) shows the amount of space that
camera has filled thus far. This is informative; it cannot be edited.
HDD Capacity gives the total free capacity of the drive. This is
informative; it cannot be edited.
Max. Record Capacity is the amount of space you set aside as this
camera’s quota for recordings. No other camera can overwrite this
data.
Max. Picture Capacity (NVR only) is the amount of space you
set aside as this camera’s quota for pictures. No other camera can
overwrite this data.
Free Quota Space is the remaining space on the drive, after
subtracting out all the cameras’ quotas (but not subtracting space
used by overflow). This is informative; it cannot be edited.
Enable HDD Sleeping saves on power usage when nothing is being
recorded. The hard drive stops spinning when it is not in use.
Internal buffers should prevent any loss of data while the hard drive
spins up again to continue recording.
Click Copy to duplicate the current camera’s quota setting to other
cameras.
Click Back to return to the settings menu, or Live View to return to
the live page.
Group Mode
Group mode is similar, but assigns groups of cameras to record on a
specific hard drive designated for that group. You can have as many
camera groups as you have hard drive groups. To assign a hard drive
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to a group, go to the General page (above) and edit the drive.
Select the cameras that you want assigned to a given hard drive
group, then choose the associated hard drive group and click Apply,
at the bottom.
Enable HDD Sleeping saves on power usage when nothing is being
recorded. The hard drive stops spinning when it is not in use.
Internal buffers should prevent any loss of data while the hard drive
spins up again to continue recording.
Click Back to return to the settings menu, or Live View to return to
the live page.
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Record
This sets up specific activity on the camera based on the time of day.
Schedule
DVR models have only a Record tab. NVR models have both record
and Capture (for snapshots). Both tabs are structured identically.
At the top, select the camera you wish to edit, then ensure that
Enable Schedule is selected. If scheduling is not enabled, you will
only be able to record manually.
To modify the schedule, click Edit.
Click Back to return to the settings menu, or Live View to return to
the live page.
At the bottom, click Apply to save the changes you have made.
Copy duplicates the current camera’s settings to other cameras.
Edit Window
Choose the weekday (or pick holiday, if holidays are enabled) to
schedule with the dropdown at the top of the window.
You can schedule to use an activity all day by clicking the All Day
checkbox and choosing the activity to the right.
Alternatively, you can set the camera’s activity hour-by-hour, even
minute-by-minute. To adjust the schedule, deselect All Day, then
click any of the time segments and enter new start and stop times
(shown in 24-hour format). You can define up to eight separate
time spans. During time spans not covered, no automatic camera
recording takes place.
At the bottom of the window, click Apply to save the changes you
have made.
Click Copy to copy the schedule to other days of the week
(numbered 1–7, with Monday numbered 1).
Parameters
This window defines the settings for your recordings.
At the bottom, click Restore (DVR only) to reset your the settings in
this window to their factory defaults.
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Click Apply to save the changes you have made, including using the
Restore button, before you switch cameras or go to a different tab.
Copy duplicates the current camera’s settings to other cameras. The
system does its best to duplicate the settings based on the target
camera’s capabilities.
Click Back to return to the settings menu, or Live View to return to
the live page.
Record Tab (DVR models)
This sets the parameters for when the camera is recording either
continuously or due to an event. This is the camera’s main stream.
Choose a channel to edit.
Video Format cannot be edited. It shows the maximum resolution
your camera can output through an NTSC connector. Your camera
may be able to perform better when using HD format.
Below you set the encoding parameters for continuous recording,
and for recording when motion is detected.
Stream Type determines whether to include audio on channels that
are capable. You must also enable audio using the checkbox below.
Resolution is where you actually set the performance of your
camera. This can be lower than the camera resolution shown above,
or (if you are using HD) higher, up to your camera’s capabilities.
Bitrate Type can be set to variable, which adapts to network traffic,
or constant for reliable resolution.
Video Quality sets the level of compression your recorder uses.
Higher compression means smaller file size but also means lower
video quality.
Frame Rate shows how often the camera records a frame. For most
installations, 10–15 frames per second is adequate. Full Frame is 30
frames per second, which is equivalent to movie theaters.
Max Bitrate Mode affects how you choose your maximum bitrate.
Selecting General gives you a variety of stock choices. Selecting
Custom lets you use the virtual keyboard to enter any number
between 32 and 6144.
Max Bitrate (Kbps) is where you actually determine your maximum
bitrate. This will either be a dropdown or a manual entry, based on
your choice above.
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Max Bitrate Range Recommended is not editable. It provides a
recommended speed based on throughput for typical installations.
Pre-record sets your channel to record footage before an event is
triggered. The recorder creates a pre-record buffer with a duration
(in seconds) set by the menu option you choose. Video from the
camera continuously cycles through this buffer until an event is
triggered, at which point the buffered video becomes the start of the
recording. Choosing Max means the camera dumps everything it has
buffered.
Post-record has the camera record additional footage past the end of
an event.
Expired Time is the limit in days on how long the system keeps old
files. Once recordings and snapshots pass the designated age, they
are deleted automatically (unless it is locked). Entering 0 removes
the time limit; the system will never delete a file just because it is
old. However, files can always be overwritten if the hard drives gets
full and more recording space is needed. See “Advanced” on page
164 for more.
Record Audio determines if the recording is visual only, or audio as
well, for channels that are audio capable. We recommend that this
remain checked.
Record Tab (NVR models)
This sets the parameters for when the camera is recording either
continuously or due to an event. This is the camera’s main stream.
Choose a channel to edit. Below that are two columns for the stream
types.
Stream Type determines whether to include audio on channels that
are capable. You must also enable audio using the checkbox below.
Resolution shows the quality you want for that type of recording.
Bitrate Type can be set to variable, to adapt to network traffic, or
constant for reliable resolution.
Video Quality sets the level of compression your recorder uses.
Higher compression means smaller file size but also means lower
video quality.
Frame Rate shows how often the camera records a frame. For most
installations, 10–15 frames per second is adequate. Full Frame is 30
frames per second, which is equivalent to movie theaters.
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Max Bitrate Mode affects how you choose your maximum bitrate.
Selecting General gives you a variety of stock choices. Selecting
Custom lets you use the virtual keyboard to enter any number
between 32 and 6144.
Max Bitrate (Kbps) is where you actually determine your maximum
bitrate. This will either be a dropdown or a manual entry, based on
your choice above.
Max Bitrate Range Recommended is not editable. It provides a
recommended speed based on throughput for typical installations.
Pre-record sets your channel to record footage before an event is
triggered. The recorder creates a pre-record buffer with a duration
(in seconds) set by the menu option you choose. Video from the
camera continuously cycles through this buffer until an event is
triggered, at which point the buffered video becomes the start of the
recording. Choosing Max means the camera dumps everything it has
buffered.
Post-record has the camera record additional footage past the end of
an event.
Expired Time is the limit in days on how long the system keeps old
files. Once recordings and snapshots pass the designated age, they
are deleted automatically. Entering 0 removes the time limit; the
system will never delete a file because it is old. However, files can
always be overwritten if the hard drives gets full and more recording
space is needed. See “Advanced” on page 164 for more.
Record Audio determines if the recording is visual only, or audio as
well, for channels that are audio capable. We recommend that this
remain checked.
Substream Tab
This sets the parameters for when the camera is being viewed as a
sub stream. This is typically used in grid mode.
Choose a channel to edit.
Stream Type determines whether audio is included.
Resolution shows the quality you want for that type of recording.
Bitrate Type can be set to variable, which adapts to network traffic,
or constant for reliable resolution.
Video Quality is locked at medium on DVR models.
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Frame Rate shows how often the camera records a frame. For most
installations, 10–15 frames per second is adequate. Full Frame is 30
frames per second, which is equivalent to movie theaters.
Max Bitrate Mode affects how you choose your maximum bitrate.
Selecting General gives you a variety of stock choices. Selecting
Custom lets you use the virtual keyboard to enter any number
between 32 and 6144.
Max Bitrate (Kbps) is where you actually determine your maximum
bitrate, This will either be a dropdown or a manual entry, based on
your choice above.
Max Bitrate Range Recommended is not editable. It provides a
recommended speed based on throughput for typical installations.
Capture Tab
This is only available on NVR models.
This sets the parameters for when the camera is taking snapshots.
This has two columns, one for snapshots taken when continuous
recording is scheduled, and one for events.
Resolution sets the definition of the snapshot. Choosing AUTO lets
the NVR choose the resolution.
Picture Quality determines how much compression is used. Higher
compression equals lower quality.
Interval controls how many seconds the recorder pauses between
each consecutive snapshot.
Advanced
Overwrite enables the recorder to overwrite old surveillance files
with new data when the hard drives becomes full.
Enable Manual Record allows an operator to make recordings
outside of scheduled motion or continuous recording.
eSATA (not available on 4-channel NVRs) let you select an attached
drive to edit.
Usage (not available on 4-channel NVRs) determines whether the
selected eSATA is used as active storage for snapshots and video or
as a designated target for file exports.
Click Apply to save the changes you have made.
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Click Back to return to the settings menu, or Live View to return to
the live page.
Holiday
This screen lets you specify up to 32 different holiday times
(note the scroll bar at right). Holidays are used by your camera’s
scheduling tools to define different camera behavior on special days
(e.g., holidays, planned vacations, open houses, etc.).
If you enable holidays, be sure to set the camera behavior for those
days on your recording schedules.
The holiday chart shows the name and date(s) of each holiday, as
well as whether or not it has been enabled. Disabled holidays do not
affect your system’s performance.
To edit a holiday, click the pencil icon to the right. This brings up a
small dialog box.
Click Back to return to the settings menu, or Live View to return to
the live page.
Edit Holiday Window
Enter the holiday’s name in the box, and enable it (if desired).
If the holiday is on a fixed date (e.g., New Year’s Day is always
January 1st), then choose By Month from the Mode selector, and
select the start and end dates. A holiday starts at 12:00 a.m. on the
start date, and ends at 11:59 p.m. on the end date, so it’s okay for a
holiday to start and end on the same day.
If the holiday has a floating schedule (e.g., Thanksgiving is the
fourth Thursday of November in the USA and the second Monday of
October in Canada), then select By Week from the Mode dropdown.
This lets you specify the month, week of the month, and day of the
week that the holiday begins and ends.
For holidays that are not scheduled by the civil calendar (e.g., Easter,
which can take place in March or April), you’ll just have to edit the
holiday dates each year.
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Camera
These pages allow you to customize a variety of special effects for
your cameras.
Camera
This option is only available on NVR models.
This presents the current status of all attached cameras. Network
cameras in excess of your NVR’s capacity are not shown.
Camera Number: This is the channel for that camera.
Add/Delete: This lets you attach a camera over the network.
Status: This shows a warning triangle if there is an issue with the
camera. If there is no warning icon, you can click the Play button to
see the camera’s live view.
IP Camera Address: This shows the camera’s IP address if it is
connected to the NVR over a network. If connected to the NVR, it
shows the internal IP address that the NVR uses.
Edit: Calls the Edit pop-up window (discussed below).
Upgrade firmware: This updates your Luma cameras (or use OvrC).
Camera Name: Give the camera a name to remind you where it is.
Protocol: Select the system you want the recorder to use.
Device Model: Not editable.
Management Port: This is the camera’s server port number.
Serial Number: Gives the camera’s serial number.
Firmware: The version of firmware installed on the camera.
Advance Set: The Network section allows you to update the
individual camera’s IP address and server port. The Password
section lets you to change the password for the individual camera.
One-Touch Activate: Allows you to activate the cameras at once.
The Refresh button reloads the contents of the page.
POE Password: This button allows you to change the passwords for
all attached cameras at once. We strongly recommend you change
your camera passwords from their default values.
Camera Name: Here you create a custom name for the camera.
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Edit Window
IP Camera Number is not editable; you select from the assigned
numbers.
Adding Method: Choose Plug-and-Play or Manual. If you choose
PnP, the remainder of this section is locked and cannot be edited. If
you choose manual, you can edit the following fields.
IP Camera Address: This is used to log into the camera itself.
Protocol: Which method the camera uses for communications.
Management Port: This is the server port. Your NVR uses it to
communicate with the Luma IP cameras as well as your Luma
mobile app.
Channel Port: This lets you select which of the device’s channels
you wish to connect to. This number is always 1 for cameras,
because they have only one channel. If the connected device is an
encoding device with multiple channels, choose the channel by
selecting the channel port number in the dropdown list.
Transfer Protocol: Choose TCP, UDP, or Auto.
User Name: This is used to log into the camera itself.
Password: This is used to log into the camera itself.
OSD
This page allows you to add a variety of text to the channels. Each
camera can have its own custom on-screen display.
Select the camera to edit.
You can give that camera a name (for example, front door) to clarify
its field of coverage.
To the left, a screen shows how the selected camera currently looks.
You can click and drag a text box in the screen to reposition it. To
view the results of these changes, or changes made to the selections
at right, click Apply at the bottom of the window
To the right, you can adjust the display with the following:
}} Display Name: to show the camera name.
}} Display Date: to show the date, formatted as below.
}} Display Week: to show the weekday, if the date is displayed.
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}} Date Format: this determines how the date shows up for this
camera’s on-screen display. The weekday (if selected) and
time always show up after the date.
}} Time Format: 12-hour or 24-hour, for the on-screen display.
}} Display Mode: Choose whether you want the text on this
camera to be transparent and/or flashing.
}} OSD Font: This determines how large the on-screen font is.
This option is only available on DVR models.
At the bottom, click Restore to return the camera to its default
settings. This option is only available on DVR models.
Click Copy to duplicate the current camera’s settings to other
cameras. This option is only available on DVR models.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Image (DVR Interface)
This page lets you set a variety of enhancements to get the best
picture possible.
Choose the camera you want to edit with the selector at the top.
Below that, choose the time segment that you want to edit. You can
apply different image adjustments at different times to adapt to
changing lighting situations. There are two time segments.
}} Time segment 1 is applied during a span of time that you
specify. Adjust this spread by clicking the text box to the right.
Note that time segment 1 cannot spread across midnight.
}} Time segment 2 applies at all times other than the spread
defined by time segment 1.
Mode lets you select a basis for fine-tuning. Test the mode that
works best for your situation.
For the following controls, you can click the up and down arrows
to move the settings by one, click and hold the arrows to scroll the
values, or drag the slider to set the value.
}} Brightness: The overall lightness of the picture as a whole.
}} Contrast: The variance between very dark and bright areas.
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}} Saturation: Low saturation makes the picture black and
white; high saturation fills it with color.
}} Hue: This adjusts the color of the picture to compensate for
any shift from lighting.
}} Sharpness: At higher sharpness settings, the picture is
adjusted to enhance edges.
}} Denoising: This removes random noise for a smoother picture.
At the bottom, click Restore to return the camera to its default
settings.
Copy duplicates the current camera’s settings to other cameras.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Image (NVR Interface)
Here you control the appearance of each camera’s video.
Select a camera using the dropdown at the top (the mode is always
custom at this time, but is included for forward compatibility).
Use the sliders or value box to adjust the brightness (overall
lightness of the image), contrast (difference between black and
white) and saturation (thickness of color) of that camerra. Each
value can range from 0–255.
PTZ
If you have PTZ-capable cameras on your system, you can use this
page to create presets, patterns, and patrols.
At the top, select the camera you wish to edit.
Preset
Presets are fixed combinations of direction and zoom that your
camera can move to. Each camera can have a number of presets
defined for it, and these are stored on the camera itself, not on the
recorder.
Click in the dialog to the right to enter a number for the preset.
Adjust the camera’s orientation using the PTZ panel below the
screen, then click Set to create that preset.
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Click Clear to remove that preset, or Clear All to remove all presets.
Patrol
Patrols are a set sequence of presets that the camera uses to
continually scan its surroundings. Each camera can have several
patrols defined for it. These patrols are stored locally on the camera,
not the recorder, and the quantity it can have is based on the
camera’s capabilities.
To create a patrol, first choose the patrol you wish to edit in the
selection box. Adjust the camera’s orientation using the PTZ panel
below the screen, then click Set to create the first waypoint used by
that patrol. Continue adding waypoints until you are satisfied.
Click Clear to remove that patrol. Click Clear All to remove all
presets from memory.
Pattern
This command is not used by Luma cameras (we haven’t yet
released a Luma PTZ camera), but is included for use with certain
third-party cameras.
Linear Scan
This command is not used by Luma cameras (we haven’t yet
released a Luma PTZ camera), but is included for use with certain
third-party cameras.
Other Controls
Click PTZ Settings (DVR models) to view the camera settings. This
data is informational; you can only adjust the protocol being used
(which should be HikVision-C).
Click RS-485 Settings (NVR only) to open a window that gives you
a variety of information about your RS-485 connection. You can edit
the recorder’s protocol as well as its address.
Click Copy to assign the current camera’s settings to other cameras.
This option is only available on DVR models.
Below the screen is a set of PTZ controls. This section is a duplicate
of the control on the PTZ Control tab accessed through the live page.
The aim controls are a grid of eight buttons that let you pan your
camera left and right, tilt it up and down, etc. (The button in the
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center merely identifies the purpose of the buttons around it; it has
no function.)
At the top right, the Zoom controls let you zoom the camera in or
out, using the + and – buttons to either side.
In the center right, the Focus controls let you adjust the visual feed,
using the + and – buttons to either side. The + button focuses the
lens on objects close to the camera, and the – button makes it focus
on objects that are farther away.
To the bottom right, the Iris controls let you determine how much
light reaches the camera, using the + and – buttons to either side.
This affects both the brightness of the screen and the depth of field.
Below the button grid, the Speed slider determines how rapidly your
camera pans when manually commanded to change its orientation
using the Aim controls. When moving to a preset alignment, the
camera uses top speed.
At the bottom, clicking PTZ sends you to the live page, with a fullscreen view of that channel with the PTZ control panel activated.
Click Back to return to the settings menu, or Live View to return to
the live page.
Motion
This window let you set the parameters of where your camera looks
to detect motion (for example, you can have it detect motion on the
client side of a teller’s window, and not on the teller’s side).
You can set a custom area on each camera for motion detection. At
the top, select a camera and check Enable Motion Detection.
Choosing an Area (DVR models)
To the left, the camera view shows the area being used for motion
detection. By default, this is the entire screen. You can click and
drag on the screen to create or remove areas from detection. If you
click in a covered area, dragging the mouse removes the selection
area from motion detection. If you click in an uncovered area,
dragging adds to the covered area.
You can click Full Screen and Clear to apply motion detection to the
entire screen, or none, respectively.
Click on the Settings starburst icon to set up a trigger, schedule, and
alert linkage method.
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Below the settings starburst, Sensitivity determines how picky
your camera is with regards to motion detection. If you are getting
false positives, it may be that your camera’s sensitivity is too high
(for example, it’s detecting a curtain moving in the breeze of the
air conditioner). Moving the slider to the right makes your camera
more sensitive to motion; moving the slider to the left makes it less
sensitive. You can click the up and down arrows to move the settings
by one, click and hold the arrows to scroll the values, or drag the
slider to set the value.
At the bottom, click Copy to duplicate the current camera’s motion
settings to other cameras.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Choosing an Area (NVR models)
To the left, the camera view shows the area being used for motion
detection. By default, this is the entire screen. If you want to use
only a portion, click Clear to remove the defined motion detection
zone.
Click and drag on the screen to create a new area for motion
detection.
Click on the Settings starburst icon to set up a trigger, schedule, and
alert linkage method.
Below the settings starburst, Sensitivity determines how picky
your camera is with regards to motion detection. If you are getting
false positives, it may be that your camera’s sensitivity is too high
(for example, it’s detecting a curtain moving in the breeze of the
air conditioner). Moving the slider to the right makes your camera
more sensitive to motion; moving the slider to the left makes it less
sensitive. Drag the slider to set the value.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Motion Detection Settings Window
The trigger channel tab allows you to define which cameras start
recording when motion is detected. This defaults to the selected
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camera only, but others can be added. Click Apply to save the
changes you have made.
The arming schedule tab lets you determine when motion detection
is active. To adjust the schedule, choose the day of the week and
click any of the time segments and enter new start and stop times
(shown in 24-hour format). All times included in the schedule are
when motion detection is active. During time spans not covered,
motion detection will not cause an alarm. Click Apply to save
the changes you have made. You can also click Copy to copy the
schedule to other days of the week (numbered 1–7, with Monday
numbered 1).
The linkage action tab lets you choose what the additional actions or
alerts the recorder performs when the camera detects motion. Click
Apply to save the changes you have made.
Privacy Mask
At times, there may be areas under surveillance that you want to
exclude from visibility (e.g., a security keypad), or be required
to block by law (e.g., a neighbor’s window). These areas can be
protected by a privacy mask. For legal reasons, the recording data
covered by a privacy mask is lost forever.
At the top, you must select a camera and check Enable Privacy
Mask to use this feature.
You can designate up to three (NVR) or four (DVR) areas on each
camera for a privacy mask. To create an area for a privacy mask,
click and drag the mouse in the camera view. You can resize an area
by hovering the mouse over a border; when the mouse pointer turns
into a double-headed arrow, you can click and drag to move that side
of the area.
You can use the buttons on the side to clear all masks, or to clear
individual areas by their color.
At the bottom, click Copy to duplicate the current camera’s privacy
settings to other cameras. This option is only available on DVR
models.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
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Video Tampering
Video tampering detects the attempt to obscure a camera’s
surveillance by blocking its view or covering its lens.
You set up this option for each camera independently. Generally,
there is no reason not to have video tampering detection on.
At the top, choose a camera to edit. Check Enable Video Tampering
Detection to set up the selected camera’s detection operations.
Click on the Settings starburst icon to set up a schedule and an alert
linkage method.
Below the settings starburst, Sensitivity determines how picky your
camera is with regards to tampering detection. If you are getting
false positives, your camera’s sensitivity is set too high. Moving
the slider to the right makes your camera more sensitive to motion;
moving the slider to the left makes it less sensitive. You can click the
up and down arrows to move the settings by one, click and hold the
arrows to scroll the values, or drag the slider to set the value.
At the bottom, click Copy to duplicate the current camera’s tamper
settings to other cameras. This option is only available on DVR
models.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Video Tampering Settings Window
The arming schedule tab lets you determine when video tampering
is active. To adjust the schedule, choose the day of the week and
click any of the time segments and enter new start and stop times
(shown in 24-hour format). All times included in the schedule are
when video tampering is active. During time spans not covered,
video tampering will not cause an alarm. Click Apply to save
the changes you have made. You can also click Copy to copy the
schedule to other days of the week (numbered 1–7, with Monday
numbered 1).
The linkage action tab lets you choose what the additional actions or
alerts recorder performs when the camera detects tampering. Click
Apply to save the changes you have made.
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Video Loss
Video loss is the interruption of a signal from a given camera. This
may be caused by a power loss, someone cutting a cable, or a camera
defect. You set up this option for each camera independently.
Generally speaking, there is no reason not to have video loss
detection on.
At the top, select the camera (channel number) and check Enable
Video Loss Alarm to enable your system to detect a loss of signal
from the selected camera and send a warning of some sort.
Click on the Settings starburst icon to set up a schedule and an alert
linkage method.
At the bottom, click Copy to duplicate the current camera’s settings
to other cameras.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Video Loss Detection Settings Window
The arming schedule tab lets you determine when video loss
detection is active. To adjust the schedule, choose the day of the
week and click any of the time segments and enter new start and
stop times (shown in 24-hour format). All times included in the
schedule are when video loss detection is active. During time spans
not covered, video loss will not cause an alarm. Click Apply to save
the changes you have made. You can also click Copy to copy the
schedule to other days of the week (numbered 1–7, with Monday
numbered 1).
The linkage action tab lets you choose what the additional actions or
alerts recorder performs when the camera detects a video loss. Click
Apply to save the changes you have made.
Video Quality Diagnostics
This option is only available on DVR models.
These commands issue a number of tests for your cameras.
Once performed, these tests are finished; the camera does not
continuously perform them.
At the top, select the camera (channel number) and check Enable
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Video Quality Diagnostics to enable your system to test the selected
camera and send a warning of some sort if it fails.
Click on the Handing starburst icon to open the settings window
and set up a schedule and an alert linkage method.
The Diagnostics Mode section (to the right of the screen) lets you set
thresholds. For each setting, click on the checkbox to include it in
testing. Then click the up and down arrows to change the settings by
one, click and hold the arrows to scroll the values, or drag the slider
to set the value.
}} Blurred Image
}} Abnormal Brightness
}} Color Cast
At the bottom, click Restore to return the camera to its defaults.
Copy duplicates the camera’s diagnostic settings to other cameras.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Video Quality Diagnostics Handling Window
The arming schedule tab lets you determine when video loss
detection is active. To adjust the schedule, choose the day of the
week and click any of the time segments and enter new start and
stop times (shown in 24-hour format). All times included in the
schedule are when video loss detection is active. During time spans
not covered, video loss will not cause an alarm. Click Apply to save
the changes you have made. You can also click Copy to copy the
schedule to other days of the week (numbered 1–7, with Monday
numbered 1).
The linkage action tab lets you choose what the additional actions or
alerts recorder performs when the camera detects a video loss. Click
Apply to save the changes you have made.
VCA
This option is only available on NVR models.
VCA allows your NVR to record smart motion events set up within
your IP camera. At the top, select the camera and check Enable VCA
Alarm to allow your system to use VCA.
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Settings: Click the starburst to the right to open a dialog that allows
you to choose the trigger channels, set the arming schedule, select
linkages, and adjust PTZ settings.
Click Apply to save the changes you have made.
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Configuration
These windows customize your recorder’s interface and display.
General
These set basic parameters like date, time, and basic controls.
General Tab
Language: Can only be set to English.
CVBS Output Standard: Choose NTSC (North America) or PAL
(Europe, Asia).
Resolution: This sets the resolution for the local monitor.
Choose your Time Zone using the drop down menu. North
American time zones range from Hawaii (GMT-10:00) in the west to
Newfoundland (GMT-03:30) in the east.
Date Format: This format propagates throughout the internal menus
of the recorder, but not to the live page or the cameras.
System Date: Pick the current date from the calendar.
System Time: Click on this to adjust the current time.
Mouse Pointer Speed: Drag this slider to determine how fast the
mouse moves when using the local interface.
Enable Wizard: if you have disabled the wizard from running each
time you reboot the recorder, select this to reinstate the wizard.
Enable Password: This resets the password on all IP cameras
directly connected to the recorder. You can now use plug and play
for all directly connected cameras, which speeds up install time.
This has no effect on analog cameras.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
DST Settings Tab
This page lets you edit daylight saving time for your system.
By default, automatic adjustment for daylight saving time is enabled
for the standard US/Canadian format.
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If your location does not observe daylight saving time, click this box
to remove the check mark and disable automatic DST adjustment,
then click the checkbox labeled Enable DST to deselect it, as well.
If your location uses a different DST setting than the US or Canada,
leave Enable DST checked, and manually select when it starts and
stops. The Start Time and End Time boxes let you set the month,
week, day, and hour (in 24-hour time) that daylight saving time
starts and ends. The DST Offset box lets you choose the amount that
the time changes.
Places that do not observe daylight saving time include Arizona
(outside of Navajo territory), Hawaii, Saskatchewan, and a number
of local exceptions across Canada. For Arizona and Hawaii, just
disable DST. For Saskatchewan, disable DST and set your system to
Central Time (at the top of the window). For other exceptions, check
local regulations.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
More Settings Tab
Device Name: Give your recorder whatever name you like for your
network controls.
Device No.: Number this as you like.
Disable Remote Controller: Clicking this disables the use of the IR
remote control provided with your unit.
Boot Delay: If your recorder is attached to a network, you can
purposefully delay its boot time to ensure that your network drives
and router finish booting up before your recorder does. For example,
if the recorder finishes booting up before your network drives or
router are ready, it will not recognize that it is on a network. This
setting thus helps your system recover gracefully from, for example,
a power outage. This defaults to ten seconds. Determine your best
setting by testing it.
Alarm Output Delay: Use this to set the delay in seconds between
when an alarm is triggered and when the action based on that event
starts. For example, if an alarm is triggered when a door is opened,
you may want to give an employee five seconds to enter a security
code before responding.
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Enable HDMI/VGA Simultaneous Output (NVR only) lets you pipe
the video to two different displays; each screen can view different
events.
CVBS Output Brightness (DVR only) adjusts the apparent brightness
of the CVBS video stream.
Menu Output Mode determines which display (of several) is used
for navigation and control. The mouse will not be visible on the
displays that are not selected to be the control display.
Main CVBS Scaling (DVR only) adjusts the video output to match
the CVBS display.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Network
This section helps set up Internet connectivity for your system.
General Tab
This page sets up the basic networks systems.
NIC Type: If you are connecting this recorder to an older, slower
network, you can customize the interface to minimize the
bandwidth use if needed. We recommend leaving this set to Auto,
which identifies your system and adjusts operation automatically.
Enable DHCP: Clicking this enables your network to assign IP
addresses as needed to link with other IP devices. While DHCP is
active, most of the rest of the boxes on this page are deactivated, as
they are subject to be changed by the system as needed. Once the
recorder is linked, deselect this box to ensure the recorder has an
unchanging IP address. This allows you to use the web interface and
mobile utility to access your system.
}} IPv4 Address: This is the IP address of your recorder, which is
needed to allow you to access the system remotely, and to use
the Luma mobile application. If you will be accessing your
system remotely, be sure to deselect DHCP. You cannot use the
Internet to access your system if DHCP is enabled.
}} IPv4 Subnet Mask: If you need to edit this to connect to your
network, contact your IT administrator.
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}} IPv4 Default Gateway: This holds the address of your router,
once the recorder has found it and established a connection.
}} IPv6 Address 1: This entry cannot be changed, but is
included for informational purposes (and to allow forward
compatibility with future systems).
}} IPv6 Address 2: This entry cannot be changed, but is
included for informational purposes (and to allow forward
compatibility with future systems).
}} IPv6 Default Gateway: This entry cannot be changed. It will
display your router’s address if your router is IPv6 capable.
MAC Address: This entry cannot be edited. It provides the
information on the device’s unique identity code, so your router can
identify it even if the IP address changes due to DHCP.
MTU: This entry displays the largest packet of data the unit is
allowed to send. There is no need to change it unless your network
requires a specific packet size as determined by the IT admin.
}} Preferred DNS Server: These is where your system looks
to convert a URL to an IP address. Generally, this should be
your router (see IPv4 Default Gateway, above); contact your IT
admin for details.
}} Alternate DNS Server: These is the second place that your
system looks to convert a URL to an IP address. Contact your
IT admin for details.
}} Internal NIC IPv4 Address: This is the IP address for the
network interface card on the NVR. This option is only
available on NVR models.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
DDNS Tab
This allows you to connect to your surveillance system from
anywhere, via the Internet, using a web address that’s easy to
remember.
Click the box labeled Enable DDNS, then choose a type from the
DDNS Type menu. Next, choose a server address. We recommend
WirepathDDNS and ns2.wirepathdns.com.
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Enter your desired domain in the Device Domain Name box. This
creates a personalized server address for this particular recorder,
which is shown under Device URL.
Enter your user name and password if required by your DDNS
service. If not required, these fields cannot be edited.
If someone has already registered your desired domain, the system
adds a unique ID (typically two to four digits) to your domain. If you
do not like these digits, try another domain or server address.
Example: If you choose the domain myhome (as shown), your
system’s URL would be myhome.WirepathDNS.com. If someone
already had myhome, then your system’s URL would be something
like myhome13.WirepathDNS.com.
At the bottom, Update finishes registering your DDNS URL and
provides you with the device URL.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
NTP Tab
You can set your recorder to track time via network time protocol
(NTP). With NTP, your network pings the national server every so
often to maintain proper time. The NTP server synchronizes all
participating systems to within a few milliseconds of Coordinated
Universal Time. This provides you with your most accurate time
stamping, and is our recommended system. Using NTP requires
Internet access.
There is no need to change any of the settings, unless you want to
adjust the interval due to bandwidth or precision concerns.
}} Enable NTP: You must check this to use NTP.
}} Interval: This is how often your system checks for an update.
}} NTP Server: This is the site that your recorder will ping for
time stamps.
}} NTP Port: This shows the port used to communicate with the
time server.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
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Email Tab
This section sets the recorder up to send email alerts when desired.
Note that these settings may not be enough: you may need to change
your email security settings to allow your recorder to send email
alerts. Refer to the documentation from your email provider for
further information.
Click Enable Server Authentication at the top of the page if you are
required to do so by your email provider. Below that, enter the user
email account and password for the email account that will be used
to send the alerts. This is needed to log in to the outgoing email
server.
Next, format the sender’s identity and choose the recipients.
Refer to your email provider’s documentation to enter the proper
SMTP server and port, and to see if you need to enable SSL and/or
TLS.
The Sender and Sender’s Address boxes let you edit whom
the message appears to be from. The sender should be Luma
Surveillance Recorder or something similar. The sender’s email
address could be a third party to whom you wish to respond when
such an alert arrives.
You can define up to three people (or distribution lists) to receive
these email alerts, and customize how they receive them. Select a
recipient number in the Select Receivers dropdown, then enter that
person’s name and email address in the fields immediately below.
You cannot enter more than one email address in this box.
Finally, set the email parameters.
Enable Attached Picture sets the recorder to include a photo of the
incident in the email notification it sends. If this has been enabled,
the Interval dropdown sets how often the recorder sends updates
with attached snapshot images to the email address.
Enable Schedule allows you to limit the times that the recipient gets
alert emails.
When you click this checkbox, you can also click the starburst
immediately below it to view and edit the schedule.
To adjust the schedule, choose the weekday to edit (or pick holiday)
and click any of the time segments and enter new start and stop
times (shown in 24-hour format). All times included in the schedule
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are when email notifications are active. During time spans not
covered, no emails will be sent. Click Apply to save the changes you
have made. You can also click Copy to copy the schedule to other
days of the week (numbered 1–7, with Monday numbered 1).
The Enable Mail interval button sets a minimum time that the
recorder observes before sending notifications. After the amount of
time has elapsed, the recorder sends a log of all activity since the
last email.
The checkbox labeled Enable App Link is not supported at this
time; it is included for forward-compatibility with a future update.
At the bottom, click Test to get a trial email sent to the currently
selected recipient.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
SNMP Tab
This stands for simple network management protocol. If you need
SNMP functionality, contact your IT admin.
ALERT! These settings are not supported at this time.
Click Back to return to the settings menu, or Live View to return to
the live page.
More Settings Tab
This catch-all category holds a variety of commands.
}} Alarm Host IP: This entry is not currently used. It is included
to make your recorder forward compatible with a central
monitoring service (CMS).
}} Alarm Host Port: This feature is not currently used. It is
included here for future compatibility and upgrades, which
will enable your recorder to contact your central monitoring
system.
}} Server Port is used for your mobile app.
}} HTTP Port is used to access the recorder through an Internet
browser. This port defaults to 80. We recommend changing it
to an easy to remember alternative. For example, you could
append the last two digits of your IP address. Thus if your
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IP address ended in .242, you could change the port to 8042.
Changing the port number like this makes Internet attacks
harder to execute.
}} Multicast IP: If you need to have multiple simultaneous
connections for streaming your surveillance, contact your
IT administrator for this address. This creates an Internet
broadcast, and anyone with the proper address can grab the
stream, including someone who got the address illegally.
}} RTSP Port stands for real time streaming protocol. You can
leave this at its default unless you want to stream live video
to external multiple devices, all from one common DDNS
address. In that case, consult your IT admin. RTSP creates
one-to-one connections; remote devices must request the
stream and be admitted. If you wish to access the live view of
your DVR remotely, or pull RTSP streams remotely, you must
forward this port on your router.
}} Enable High-Speed Download: This feature allows quicker
export of video if your systems has spare bandwidth.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
Alarm
This option is not available on 4-channel DVR models.
Alarm Status Tab
This tab informs you about the current state of your system. You
cannot edit settings from here.
Alarm Input Tab
This tab is where you handle devices that can alert your surveillance
system of a problem (e.g., door sensors, panic buttons, etc.).
Each camera has one or more local alarm inputs that can trigger
activity.
Name the alarm (e.g., Garage Side Door) and select whether it is
normally open or closed. Click Enable to activate the alarm.
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Alarm Input Settings Window
The trigger channel tab allows you to define which cameras start
recording when motion is detected. This defaults to the selected
camera only, but others can be added. Click Apply to save the
changes you have made.
The arming schedule tab lets you determine when the alarm input is
active. To adjust the schedule, choose the day of the week and click
any of the time segments and enter new start and stop times (shown
in 24-hour format). All times included in the schedule are when
motion detection is active. During time spans not covered, motion
detection will not cause an alarm. Click Apply to save the changes
you have made. You can also click Copy to copy the schedule to
other days of the week (numbered 1–7, with Monday numbered 1).
The linkage action tab lets you choose what the additional actions
or alerts recorder performs when the camera has its alarm triggered.
Click Apply to save the changes you have made.
The PTZ linking tab allows you to move cameras to predefined
positions or actions when the alarm is activated. Click Apply to save
the changes you have made.
Alarm Output Tab
Your recorder can also trigger alarms when an event occurs.
Choose the alarm number, name it if you like (e.g., Activate Flood
Lights), and set its dwell time. The dwell time is how long the
system waits before activating an alarm; you may want to give a
worker five seconds to enter a security code before activating an
alarm.
Click the Settings starburst to open the arming schedule window.
The arming schedule tab lets you determine when the alarm output
is active. To adjust the schedule, choose the day of the week and
click any of the time segments and enter new start and stop times
(shown in 24-hour format). All times included in the schedule
are when the alarm is active. During time spans not covered, the
alarm cannot be triggered by your recorder. Click Apply to save
the changes you have made. You can also click Copy to copy the
schedule to other days of the week (numbered 1–7, with Monday
numbered 1).
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RS-232
This option is not available on 4-channel DVR models.
The RS-232 settings allow communication between your recorder
and a PC or control terminal. You can set the following parameters
here.
}} Baud Rate: Displays the baud setting currently in use for the
}}
}}
}}
}}
}}
device. This is the speed (in bits per second) at which the data
is sent. Most find 4800 to be sufficient. If you have a short
cable run or few devices you may use faster speeds. The risk
to faster speeds is that the device may become inundated with
requests that arrive too quickly.
Data Bit: The number of data bits in each character.
Stop Bit: An indicator of where the character ends.
Parity: Used for error checking in transmission.
Flow Control: Used to pause and resume transmission of data.
Leave at the default setting of None.
Usage: Leave at the default setting of Console. Transparent
Channel is used only during debug and development.
Live View
This lets you customize the live view of the system.
General Tab
In this tab, you set the parameters for the video screen attached to
the recorder.
}} Video Output Interface: Select the resolution of the screen.
}} Live View Mode: This determine the grid mode to use.
}} Dwell Time: When sequence mode is active, the recorder
}}
}}
}}
}}
displays various views in rotation. This setting determines
how long the recorder pauses on each view.
Enable Audio Output: This lets you listen to the audio from a
camera equipped with a microphone.
Volume (NVR only): use the slider to set your desired level.
Event Output: When your system detects an event (motion, a
door alarm), this determines the resolution the screen uses.
Full Screen Monitoring Dwell Time: When an event is
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triggered and the recorder is set to switch to full screen on an
event, this setting shows how long it remains in full screen
mode.
}} Sharpness (NVR only): Increasing the sharpness makes the
image look less natural, but more distinct.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
View Tab
By default, your recorder displays your channels in numerical order.
If you want to rearrange where the cameras appear in the live view
grid without reconnecting everything, you can use this screen. For
example, with a recorder that has six cameras, you could split the
channels so that one 2x2 grid shows the three channels on one side
of the building, and the next page of the grid shows the three on the
other side, regardless of how those cameras are physically wired to
the recorder.
At the top, Video Output Interface selects the resolution of grid
mode on the local screen.
Down the left, the system lists your camera numbers and names.
The small icon to the left shows yellow if that camera has been
assigned to a grid channel, and white if it has not.
To the right is a diagram that represents the grid mode from the live
page. You can change the grid mode that you are customizing by
using the buttons below the display to the left.
Within each square of the grid, on the left, is the camera number
(if a camera is assigned to transmit to that grid channel) or an X (if
no camera is assigned). To the right of the channel number or X is
a yellow-and-white deletion box. To remove a camera from a given
grid box, click the deletion box.
To add a camera to a grid box, click on that box so it shows a gold
color, then double-click the camera name in the list to the left. Note
that each camera can be assigned to only one channel, and each
channel can have only one camera assigned to it.
Below the grid are several tools to simplify your work.
To the left are buttons to select which live view page you are editing.
To the right, the button labeled Start live view of all channels
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reassigns all cameras to grid channels in order.
The button labeled Stop live view of all channels removes all
correlations between cameras and channels. All cameras become
unassigned.
There are eight virtual pages for you to work with, and you can leave
multiple channels blank on a given page.
Click Apply to save the changes you have made. Click Back to
return to the settings menu, or Live View to return to the live page.
Channel-Zero Encoding Tab
This option is not available on 4-channel recorders.
Channel-zero takes all of the cameras directly attached to your
system and converts their various signals to a single image stream.
This makes it easier to view the aggregate stream on your mobile
device. It is not used for either your local interface or the web
interface.
You may view channel zero using your control system or your
mobile app. On the mobile application, channel Zero can be viewed
on the ninth grid location.
If you check enable channel-zero encoding, you then set the
maximum bitrate in kilobits per second, as well as the maximum
frame rate for your system. The mode cannot be edited.
Click Save before leaving this page.
Exceptions
Exceptions are system errors. You can choose which of these errors
you want to be alerted to, and how the alert should be given.
This window allows you to set the recorder to respond when any of
a variety of non-surveillance items of concern takes place.
The various types of exceptions are explained here:
HDD Full: If your hard drives becomes full, and you have not
enabled file overwriting (See “Advanced” on page 164), you
cannot record new surveillance video.
HDD Error: This indicates that a hard drive has returned any type
of error code to the recorder.
Network Disconnected: If your recorder finds it cannot access
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your network router, it sends a notice. Of course, aside from
local alarm warnings, the notice will be delayed due to the lack
of a network connection.
IP Conflicted: If you accidentally end up with two items attached
to your network that have the same IP address, this will inform
you.
Illegal login: This is an attempt to log in with an incorrect user
name/password combination, and is either a sign of a typo on
the part of a user, or a hack attempt.
Input/Output Video Standard Mismatch: This occurs when you
mix PAL and NTSC video formats. NTSC is the standard used
in North America. The also occurs if the camera is not getting
enough power and the video output is distorted.
Input/Recording Resolution Mismatch (DVR only): This warns
you when the input resolution is smaller than the camera’s
configured recording resolution.
Record/Capture Exception: This exception triggers when your
hard drive runs out of space, or fails to write for some other
reason.
You can select any or all of the following alerts to activate for each
exception.
}} Audible warning makes the recorder beep loudly, which is of
use only if you are likely to hear it.
}} Notify surveillance center is not yet functional, but is
included for forward compatibility.
}} Send email sends a notice to whichever address you configure
(see “Email Tab” on page 183).
}} Trigger alarm output (not available on 4-channel DVRs)
activates one or more alarm systems.
Click Apply to save the changes you have made.
Click Back to return to the settings menu, or Live View to return to
the live page.
User
This page controls who can access the recorder, and how much
authority they have.
It shows a tabular list of user accounts, with the account name,
level, and MAC address.
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Permission changes what the user can and cannot do. The various
permission are sorted into three tabs. Local configuration affects
what the user can do while standing at the recorder. Remote
configuration determines what the user can do while logged into
the recorder over the network. Camera configuration controls
which views the user can access on each camera; to change camera
permissions, check an activity from the dropdown menu, then click
on the channel(s) the user can select for that action. You must press
Apply after making any changes.
) to change the
Double-click on an account or click Edit (
account’s user name, password, default access level, and MAC
Address. Click OK to accept the changes, or Cancel to leave the
dialog without saving changes.
Delete removes that account from the database.
At the bottom, you can click Add to create a new account.
Click Back to return to the settings menu, or Live View to return to
the live page.
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Maintenance
These pages provide data and controls to keep your system running
smoothly.
System Info
These windows all provide information only. You cannot change any
settings in these windows.
Device Info Tab
This presents data for your recorder. This table is for information
only; you cannot edit the details here.
}} Device Name
}} Model
}} Serial No.
}} Firmware Version
}} Encoding Version
}} Service Tag
Click Back to return to the settings menu, or Live View to return to
the live page.
Camera Tab
This presents data for all cameras that your recorder can detect. It
will not list a camera that is attached to a network but exceeds the
connection capacity of your NVR. This table is for information only;
you cannot edit the details here.
}} Camera No.
}} Camera Name
}} Status
}} Motion Detection
}} Video Tampering
}} Video Loss
}} Video Quality Diagnostics (DVR only)
Click Back to return to the settings menu, or Live View to return to
the live page.
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Record Tab
This gives data on the status of the system’s recording activity. This
is not updated continuously, the data is gathered at the moment you
enter the System Info window and does not update until after you
leave the window. The data include:
}} Camera No.
}} Recording Status
}} Stream Type
}} Frame Rate
}} Bitrate (Kbps)
}} Resolution
}} Record Type
}} Encoding Parameters
}} Redundant Record
Click Back to return to the settings menu, or Live View to return to
the live page.
Alarm Tab
This option is not available on 4-channel DVR models.
This lists all potential alarm connections, both input and output.
This list is informational only; it cannot be edited. For each
connection it lists the following data:
}} Number
}} Alarm Name
}} Alarm Type
}} Alarm Status
}} Triggered Cameras
Network Tab
This shows the vital data of the network to which your recorder
is attached. This table is for information only; you cannot edit the
details here.
}} IPv4 Address
}} IPv4 Subnet Mask
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}} IPv4 Default Gateway
}} IPv6 Address 1
}} IPv6 Address 2
}} IPv6 Default Gateway
}} Preferred DNS Server
}} Alternate DNS server
}} Enable DHCP
Click Back to return to the settings menu, or Live View to return to
the live page.
HDD Tab
This present a table of data regarding the various hard drivers
attached to your recorder. This table is for information only; you
cannot edit the details here.
}} Label
}} Status
}} Capacity
}} Free Space
}} Property
}} Type
}} Group
In addition, it gives the following data for your recording system as
a whole:
}} Total Capacity
}} Free Space (calculated from the last time that the recorder
started overwriting old files)
Click Back to return to the settings menu, or Live View to return to
the live page.
Log Information
This section lets you create and export log files for review.
Log Search Tab (DVR)
This lets you search through the recordings for specific types of
events.
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At the top, select your start and end times for your search. Pick the
dates by clicking on the date field and picking from the calendar. Set
the times by clicking on the time field and adjusting the readings.
You can choose to search among all event types, or use the Major
type dropdown to restrict the search to certain categories of event.
You can select any or all of the specific events under Minor Type by
clicking on their boxes. Note that the major type selected determines
the minor types that are made available.
Once you’ve chosen your parameters, click Search at the bottom.
This fills the results window with all files that match the search
parameters. Double-clicking on any file, or clicking its Details icon
brings up a Log Information window that contains details of the
recording.
Click the Play icon to see a playback of the incident.
Export saves your search results to an attached storage device using
the export dialog box described at the end of this section.
Click Back to return to the settings menu, or Live View to return to
the live page.
Log Search Tab (NVR)
This lets you search through the recordings for specific types of
events.
At the top, select your start and end times for your search. Pick the
dates by clicking on the date field and picking from the calendar. Set
the times by clicking on the time field and adjusting the readings.
You can choose to search among all event types, or use the Major
type dropdown to restrict the search to certain categories of event.
You can select any or all of the specific events under Minor Type by
clicking on their boxes. Note that the major type selected determines
the minor types that are made available.
Once you’ve chosen your parameters, click Search at the bottom to
search the log and filter for those results. If you want the entire log
file for the recorder, click Export All instead.
This opens a pop-up window that lists all files that match the search
parameters. Double-clicking on any file, or clicking its Details icon
brings up a Log Information window that contains details of the
recording.
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Click the Play icon to see a playback of the incident (if available).
Export saves your search results to an attached storage device using
the export dialog box described at the end of this section.
Click Back to return to the settings menu, or Live View to return to
the live page.
Log Export Tab
This option is only available on DVR models.
This exports a log file in text format to a USB storage device with the
following data:
}} Select checkbox
}} Label
}} Capacity
}} Status
}} Property
}} Type
}} Free Space
}} Group
Export saves your recorder’s entire log to an attached storage device
using the export dialog box described below.
Click Back to return to the settings menu, or Live View to return to
the live page.
Export Dialog Box
At the top is a dropdown list that lets you select a USB storage
device to hold the log. Click Refresh if the desired device has been
plugged in but does not show in the list. From the dropdown, select
the USB storage device to which the log will be saved.
In the center of the device is a list of the folders and files on the
device. You can also click on a file to delete it or, if it is a recording,
play it. Below that is the free space available.
At the bottom, the New Folder button creates a new folder on the
USB storage device, Format formats the device (erasing all data on
it), Export downloads the log to the storage device, and Cancel quits
the dialog.
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Import/Export
This window lets you save or reload a configuration file from an
external storage device.
We strongly recommend that you make a dated backup copy of your
configuration file immediately after installation as well as after any
adjustment; this could save your hours of headache!
Plug the USB drive that holds (or will hold) the config file into a
USB port of the recorder, then click Refresh. The drive should show
up next to Device Name, with the contents of the drive displayed in
the table below.
To import a config file, click on the file in the list, then click Import.
This automatically installs the config file, overwriting the recorder’s
current configuration. The system reboots after the new config has
been installed.
To export your recorder’s config file, first navigate to the location
on your flash drive where you want it saved. You can click New
Folder to create a folder on the flash drive if desired. Then click
Export. The recorder copies its configuration data to your drive. We
recommend changing the name of the backup file to reflect the date
and time of its creation.
Click Back to return to the settings menu, or Live View to return to
the live page.
Update
This page lets you upgrade (or downgrade, if necessary) your
firmware.
We do not recommend using this interface. Using OvrC or the web
interface is much easier.
Local Upgrade Tab
Use this option if you are upgrading from a flash drive that is
plugged into the recorder.
Plug the USB drive with the new firmware into a USB port of the
recorder, then press Refresh. The drive shows up next to Device
Name, with the contents of the drive displayed in the table below.
Click on the appropriate firmware file, then click Upgrade to begin
the operation. The system reboots when it is completed.
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Click Back to return to the settings menu, or Live View to return to
the live page.
FTP Tab
Use this option to upgrade by retrieving the new firmware over your
network.
Enter the FTP server address in the area provided, then press Enter
at the bottom of the virtual keypad.
Click on the appropriate firmware file, then click Upgrade to begin.
The system reboots when it is completed.
Click Back to return to the settings menu, or Live View to return to
the live page.
Default
This is used to restores your recorder to its default settings, but
maintains the current firmware version.
Press Restore Default Settings to return the recorder to its factory
default settings, but preserves network settings. There is no chance
to undo.
Press Restore Factory Settings to return the recorder to its factory
default settings, removing all customization. It also sets the recorder
to DHCP. There is no chance to undo.
Press Restore to Inactive to erase the user credentials on the
recorder (including the admin account’s password, so you’ll have to
create a new one). Note that this does not remove any recordings or
snapshots from your hard drives.
Click Back to return to the settings menu, or Live View to return to
the live page.
Net Detect
These windows provide data and testing for the recorder’s network.
Traffic Tab
This window is provided for information only. At the top is a chart
graphing data transfer activity between your recorder and your
network. This chart only runs while this menu item is selected.
Below that is a chart of network devices showing the following data.
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}} Name: The name of the network.
}} Linking Status: This shows whether or not the connection
}}
}}
}}
}}
}}
succeeded.
Type: Typically ethernet.
MAC Address: The specific number for this recorder.
MTU(B): This gives the maximum size of data packet allowed,
expressed in bytes.
NIC Type: This shows your network card type.
Traffic: Click this to set the graph to show network activity.
Click Back to return to the settings menu, or Live View to return to
the live page.
Network Detection Tab
This window lets you test your network’s function, as well as view
and adjust its parameters.
Click Back to return to the settings menu, or Live View to return to
the live page.
Network Delay, Packet Loss Test
This checks your network speed and reliability.
Use Select NIC to choose the network you want to test, and enter an
IP address in the Destination Address text box.
Press Test to begin. The test is very short, and the results are shown
in a dialog in the center of the window.
Network Packet Export
This performs a test to ensure your recorder can send network
packets accurately. The test sends the packet to a USB storage device
attached to your recorder.
Plug the USB drive into the recorder, then click Refresh. The drive
should show up next to Device Name, with the contents of the drive
displayed in the table below. Click Export to send the test packet.
At the bottom, click Status to update the current data.
Click Network to view a pop-up dialog that allows you to view and
adjust network parameters.
Network Dialog
This lets you set parameters for your network.
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}} NIC Type: If you are connecting this recorder to an older,
}}
}}
}}
}}
}}
}}
slower network, you can customize the interface to minimize
the bandwidth use if needed. We recommend leaving this set
to Auto, which identifies your system and adjusts operation
automatically.
Enable DHCP: Clicking this enables your network to assign
IP addresses as needed to link with other IP devices. While
DHCP is active, most of the rest of the boxes on this page are
deactivated, as they are subject to be changed by the system
as needed. Once the recorder is linked, deselect this box to
ensure the recorder has an unchanging IP address. This allows
you to use the web interface and mobile utility to access your
system.
IPv4 Address: This is the IP address of your recorder, which is
needed to allow you to access the system remotely, and to use
the Luma mobile application. If you will be accessing your
system remotely, be sure to deselect DHCP. You cannot use the
Internet to access your system if DHCP is enabled.
IPv4 Subnet Mask: If you need to edit this to connect to your
network, contact your IT administrator.
IPv4 Default Gateway: This holds the address of your router,
once the recorder has found the router and established a
connection.
Preferred DNS Server: These is where your system looks
to convert a URL to an IP address. Generally, this should be
your router (see IPv4 Default Gateway, above); contact your IT
admin for details.
Alternate DNS Server: These is the second place that your
system looks to convert a URL to an IP address. Contact your
IT admin for details.
Click Apply to save the changes you have made.
Network Statistics Tab
This tab is informational only; you cannot edit these fields.
This page shows the bandwidth used for the IP cameras (NVR only),
remote live view, remote playback, and idle processes. These data
are not dynamic; they are tabulated as of the moment you clicked
the tab.
Click Refresh to update the data to the current situation.
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Click Back to return to the settings menu, or Live View to return to
the live page.
HDD Detect
These tabs help you manage your hard drives and protect against
data loss due to drive failures.
S.M.A.R.T. Settings Tab
Western Digital Purple hard drives are equipped with selfmonitoring, analysis and reporting technology (S.M.A.R.T.). This
feature keeps tabs on various indicators of drive reliability, with the
goal of anticipating a drive failure before it happens.
At the very top is a checkbox that allows you to choose whether or
not to continue using the selected disk when S.M.A.R.T. indicates
that it is likely to fail soon.
HDD lets you choose the selected disk from a dropdown menu.
}} Self-test Status gives you the status of the test in progress, or
}}
}}
}}
}}
}}
}}
}}
the results of the most recent test completed (if any). It also
tells you if no test has been completed.
Self-test Type is a dropdown that lets you choose the level of
testing you want. You cannot stop a test once it has started,
but you can still navigate around and do other tasks while it
is running. A short test is cursory, but takes just a minute or
two. An expanded test in in-depth, and can take several hours
to complete. A conveyance test checks for physical damage
incurred during transportation; it only takes a few minutes.
S.M.A.R.T. has a starburst next to it; pressing this starburst
starts the chosen test for the selected drive.
Temperature shows how hot the hard drive is, expressed in
degrees Celsius. If this is above 60, you need to address your
cooling and ventilation system.
Power On (days) shows how long the unit has been powered
up and active. Time that it has been powered off is not
counted.
Self-evaluation shows the unit’s current status.
All-evaluation shows the overall result of the test.
In the center, the S.M.A.R.T. Information table gives the data
most recently collected about the unit’s function.
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Click Back to return to the settings menu, or Live View to return to
the live page.
Bad Sector Detection Tab
This tab tests your hard drives, hopefully finding errors before they
cause a problems for your system.
At the top, select the hard drive you want to test using the HDD No.
dropdown menu. You can only test one hard drive at a time. Then
select the type of test you want to perform in the dropdown next to
the hard drive.
There are two types of tests: key area detection does a quick scan of
only the critical portions of each sector of the hard drive, and takes
less than a minute; full detection runs an exhaustive testing of the
entire hard drive surface, and will take multiple hours to complete,
depending on the size of the hard drive.
Press Detect to begin the test. The tests do not suspend surveillance
or recording.
As the test executes, it fills in sectors that have been tested with
green (for sectors that passed), red (for sectors that didn’t), or yellow
(for partitions on the drive that are inaccessible to the recorder).
Below this section are various technical data about the hard drive
and the current test (if any).
Next are several buttons:
Error Info: lets you review details of any errors encountered.
Pause (or Resume): suspends or resumes execution of the test.
Cancel: Stops the test completely.
Click Back to return to the settings menu, or Live View to return to
the live page.
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Shutdown
This menu has three basic commands.
Logout
This immediately logs you out of the system and returns you to
the live view page. There is no confirmation required. Note that
someone must log into an account in order to access the Settings
menu again.
Shutdown
This is the safest method (and the recommended one) to power off
your system. Select this option, confirm your choice, then, when the
system tells you to, flip the power switch to off.
Reboot
Use this to restart your system. Note that rebooting the system does
not log you out from your account.
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LUM-500/501 Series
Surveillance Recorders
Installing Network
Cameras on an NVR
Luma Recorders | Network Setup
Network Setup
Contents
Network Setup.............................................................................. 205
Introduction.................................................................................. 206
Prepare and Install.................................................................. 206
Locating Network IP Cameras...................................................... 207
Download and Extract the IP Installer Utility........................ 207
Run the IP Installer Utility........................................................... 208
Check that the Camera Is Working.............................................. 209
Continue with the Quick Start Guide..................................... 209
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Luma Recorders | Network Setup
Introduction
Use this as a supplement to the quick start guide if you are attaching
IP cameras to the NVR over a network.
Prepare and Install
Install the system by following the quick start guide through page 9.
The NVR should be able to locate all IP cameras, whether they are
directly plugged in or if they are available only over the network.
This section helps you troubleshoot any problems.
Reinstalling Network Cameras
When taking cameras that were previously attached to a network
and plugging them directly into your NVR, you must do a hardware
reset.
). Go to
From the web interface, click on the settings icon (
Configuration > Camera Management (at the very bottom of the left
column).
This displays a table of all IP cameras configured for the NVR. In the
rightmost column is a link to each such IP camera. This link opens a
new tab in your browser for your camera’s local interface menu (see
your camera manual for details). It can only be used from within the
network.
If your camera does not appear, either it is unpowered, using an
unrecognized protocol, or malfunctioning.
Open up the camera’s individual page by clicking on the link. Once
inside, set the camera’s port to 80.
If that does not work, you’ll have to open your camera up and
manually trigger its reset button. See the camera’s documentation
for details.
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Luma Recorders | Network Setup
Locating Network IP Cameras
If your NVR cannot locate an IP camera from Luma Surveillance or
Wirepath Surveillance through the network, first check to see that
the camera’s cables are securely connected at both ends, and that it
is powered up. If the NVR still can’t find the IP camera, you’ll need
to use the IP Installer utility (for Wirepath IP cameras) or the Luma
utility (for Luma IP cameras).
Download and Extract the IP Installer Utility
The IP Installer utility only runs on PC-compatible machines; it does
not run on Mac OS systems. The program only works with Wirepath
Surveillance hardware; it does not discover third-party equipment.
Download the IP Installer program from SnapAV.com. Go to any
Wirepath IP camera page, click on the support tab, and look under
the Software Application heading for a hyperlink to WPS-IP
Installer. Download and extract the .zip file.
Even though it has installer in its name, it does not install a
program; it helps you install IP cameras. When it is done extracting,
it is ready to use.
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Luma Recorders | Network Setup
Run the IP Installer Utility
Double-click the icon for IP Installer to run the
program. It discovers Wirepath brand IP-enabled
hardware attached to your network: cameras, NVRs,
and encoders.
Note: IP Installer only detects devices on one
network adapter. If it does not find Wirepath devices
on a computer that has multiple active adapters
(e.g., a wired and a wireless connection to different subnets), ensure
that only the connection to the network with Wirepath devices is
enabled.
Locate the desired camera’s entry in the list of IP devices.
Check the camera data at the
top of the right column. It
may be that the camera is set
to a static IP, and this static IP
address is incompatible with
your system’s subnet address
(see the example at left).
Click the DHCP button to set
the camera to DHCP, then make
a mental note of the camera’s
current IP with address. Click
Submit at the bottom of the
column.
The camera immediately gets
assigned a new and available
subnet address. If it doesn’t
change, the communication
between the camera and NVR failed; wait a few seconds and click
Submit again.
Once the camera’s new address is assigned, switch that camera back
to a static address.
If your camera is now visible, skip the next section.
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Luma Recorders | Network Setup
Check that the Camera Is Working
If the above doesn’t work, the next step is to check if the camera is
actually working; the NVR can’t find a malfunctioning camera.
In the IP Installer software, double-click on that camera’s entry
in the chart on the left to open the camera’s individual browser
interface. For best results, use Internet Explorer.
You can access the Wirepath IP camera’s menu using the default
user name and password admin.
When you log in the first time, you might not be able to see the
video from the camera. To remedy this, you’ll need to add the
camera’s IP address to Internet Explorer’s Compatibility View
settings.
Open the IE Tools menu by clicking on
the gear icon in the top right corner, or by
pressing Alt+X. Within the Tools menu,
click Compatibility View settings. This
opens a dialog.
The camera’s IP address is added to the text
box automatically. Press the Add button
to allow the browser to use compatibility
mode with the camera’s IP address. Press
Close. The browser window refreshes
automatically.
The camera should now be visible. If you still cannot see the
camera’s field of view, contact SnapAV Technical Support (see back
page).
Other browsers use different methods to achieve compatibility
mode, and they may not work properly with the IP Installer
program. Consult their documentation.
Continue with the Quick Start Guide
Finish setting up your system, continuing at page 10 of the quick
start guide.
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Jump to Network Setup
LUM-500/501 Series
Surveillance Recorders
Installing with the
Local UI Wizard
Luma Recorders | Local UI Wizard
Local Setup Wizard
Contents
Local Setup Wizard...................................................................... 211
Run the Setup Wizard ................................................................. 212
The Virtual Keyboard.............................................................. 213
Synchronize the Time.................................................................. 215
Network Setup ............................................................................. 216
Set Up Recording.......................................................................... 217
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Luma Recorders | Local UI Wizard
Run the Setup Wizard
While the system boots up, you’ll see
a welcome screen. When the recorder
finishes powering up (roughly 30
seconds), a setup wizard guides
you through getting your system
customized and setting up your
cameras.
If the wizard does not appear, that means that the unit has been
previously installed, and whomever installed it deselected this
option. To get the wizard back, log in as the administrator, rightclick to open the menus, then go to Settings > Configuration >
General. Near the bottom of that page, click Enable Wizard. Then
go to Settings > Shutdown > Reboot to restart your system and
launch the wizard.
When the wizard launches, you first
choose whether you want to run the
wizard each time the system starts
up. If you choose not to, you can
still access all the tools at another
time through the Settings menu, or
reinstate the wizard as shown above.
We recommend that you disable the wizard; it is liable to cause your
customer confusion if there is a power interruption at the site.
Make your choice and press Next, or press Exit to leave the wizard
and go directly to the main screen.
We recommend that you do not exit the wizard during installation.
Next, you must log in to the system.
Enter your admin password to
continue. To enter your password,
click on the text box to the right
of the Admin Password label. The
box highlights yellow and a virtual
keyboard appears. Use the mouse to
type in the password.
If you do not correctly enter your password after three tries, the
wizard automatically closes and places you at the main screen.
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Luma Recorders | Local UI Wizard
You cannot change anything about the admin account other than its
password.
If you do not wish to change your admin password, just click Next.
To change your admin password,
click on the checkbox as shown.
This enables you to enter text in the
New Password and Confirm fields.
The new passwords must match
identically for the password to be
changed; if they do not match, you
will be prompted to reenter the
passwords.
Passwords cannot be longer than 16 characters. To ensure
compatibility with the web interface, passwords can only contain
numbers, letters, and the following special characters: . - _ : / @ , ? ! ‘
;()$&“[]{}#%^*+=\|~<>`
Since most hacks these days come from automated programs
that try all possible character combinations, use a password that
is 16 characters long and easy to remember. A password like
parisinthespring is more secure and easier to remember than one like
P4S$w*rD.
The Virtual Keyboard
When changing the password, you can switch the virtual keyboard
between lower-case letters, capital letters, and symbols. The virtual
keyboard starts in lower-case mode by default. You can tell it’s in
lower-case mode because the yellow indicator in the upper righthand corner reads En.
Click on the [a] button, found at
the lower left-hand corner of the
keyboard, to switch to upper-case
mode. You can tell it’s upper-case
mode because the yellow indicator
in the upper right-hand corner reads
A, and the label on the button you
clicked switches to [A].
To return to lower-case mode, click the [A] key. Note that the key
now reads [a] and the yellow indicator at the top right reads En.
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Luma Recorders | Local UI Wizard
Clicking on the [.,] button, found
near the lower left-hand corner of the
keyboard, switches you to symbol
mode. You can tell it’s in symbol
mode because the yellow indicator in
the upper right-hand corner shows a
period and a comma.
You can switch between several sets of symbols by clicking the
arrow buttons at the top right of the window. To generate a symbol,
click the key that matches the number next to the symbol you want
to create. For example, to create a colon in the illustration at left,
click the 3 on the virtual keyboard.
To leave symbol mode without creating a symbol in the password,
click on any key; note that this also activates that key.
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Jump to Local UI Wizard
Luma Recorders | Local UI Wizard
Synchronize the Time
The next window allows you to set your system’s date and time, and
to format them for your system’s reporting.
Use the Time Zone drop-down menu
to select the proper time zone. North
American time zones range from
GMT -10:00 through GMT -3:30.
Daylight savings time is enabled
automatically. You can disable or
edit it through the local interface
“DST Settings Tab” on page 178, or
through the web interface using “Time
Settings” on page 139.
You can select the date format from a
drop-down menu. This choice affects
how dates are displayed.
Click on the System Date box and
pick the current date from the
calendar. You can use the arrows next
to the month and year (at the top of
the calendar) to change those values if
necessary.
Click on the System Time box and
use the up and down arrows next to
each digit to adjust the system to your
exact local time.
Click Next once you have finished
with the time and date.
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Jump to Local UI Wizard
Luma Recorders | Local UI Wizard
Network Setup
If the recorder is on a network, follow these steps. If not, just accept
all defaults through this section.
Choose your network card type.
The default choice, self-adaptive, is
ideal for most installations. However,
if you have expert knowledge of the
system, you can adjust the settings as
needed.
The default setting for your system is
to have DHCP enabled, shown by the
check mark in the Enable DHCP box.
We suggest that you leave DHCP
enabled so your system can autodetect and set up the necessary
protocols. This will handle all the
settings needed for most installations.
With DHCP (Dynamic Host Control Protocol), your device
automatically connects to other DHCP-enabled devices on the
network. If this does not find your cameras or other devices, deselect
Enable DHCP. This activates the various text boxes below, so you
can enter network settings manually. See the manuals for your other
devices for details.
Either way, disable DHCP once all cameras are found.
In the next screen, the system detects all of the hard drives on the
system and lists them.
You don’t need to do anything on this
screen, other than verify that all the
hard drives are listed (if not, consult
your manual).
If you wish to purge any hard drives
of old data, you can press the Init
button. Caution: Data cannot be
recovered after this purge!
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Jump to Local UI Wizard
Luma Recorders | Local UI Wizard
Set Up Recording
Finally, you choose the recording settings for the various cameras on
your system. Select the camera you want to set using the dropdown
menu at the top of the dialog.
If you want the camera only to
record when manually controlled,
deselect Start Recording. If you want
to activate the camera, select Start
Recording, then choose whether
you want the camera to record
continuously or only when it detects
motion within its field of view.
Once you have made the choices for
the selected camera, you have two
options for how to continue. You can
either select a new camera using the
dropdown menu at the top of the
dialog box and make choices for it
manually, or else you can press the
Copy button.
When you press Copy, a new dialog
box opens. You can copy the current
camera’s settings to any or all of the
other cameras in the system. Selecting
the Analog/Digital button at the left
automatically selects all analog or
digital cameras on the system. You
can also select or deselect the cameras
individually by clicking their boxes.
Once you click OK, the current camera’s settings are copied to all
selected cameras. Pressing Cancel returns you to the previous dialog
without copying any settings.
Once you have made your selections and pressed OK, the setup
wizard ends.
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Jump to Local UI Wizard
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