DuraStation™ EV Charger User Manual

DuraStation™ EV Charger User Manual
DuraStation™ EV Charger User Manual
GE Energy Management
GE DuraStationTM
EVSE Charger
Networked and Non-Networked Models
Operation and Maintenance
DEH-535
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DuraStation™ EV Charger User Manual
Contents
1
Safety and Compliance ..................................................................................................................................................................... 4
1.1 Important Safety Instructions ............................................................................................................................................................. 4
1.2 FCC Requirements .................................................................................................................................................................................... 5
2
Notes .......................................................................................................................................................................................................... 5
3
Features .................................................................................................................................................................................................... 6
3.1
Overview................................................................................................................................................................................................... 6
3.1.1 RFID swipe indicator ........................................................................................................................................................................... 6
3.1.2 QR Code .................................................................................................................................................................................................... 6
3.2
Communication Options................................................................................................................................................................... 7
3.2.1 Integrated Ethernet communications port ............................................................................................................................. 7
3.2.2 Integrated WiFi Module option ...................................................................................................................................................... 7
3.2.3 Cellular modem option ...................................................................................................................................................................... 7
3.2.4 Payment ................................................................................................................................................................................................... 8
3.3
Electronics ............................................................................................................................................................................................... 9
3.3.1 Supplemental overload Protection.............................................................................................................................................. 9
3.3.2 Ground Fault protection ................................................................................................................................................................... 9
3.3.3 Ground Monitor Interrupter ............................................................................................................................................................ 9
3.3.4 Ventilation Fault .................................................................................................................................................................................... 9
3.3.5 Metering ................................................................................................................................................................................................... 9
3.3.6 RFID (Networked models only) ....................................................................................................................................................... 9
3.4
GE WattStation Connect (Networked models only) .......................................................................................................... 10
3.4.1 Status ...................................................................................................................................................................................................... 10
3.4.2 Firmware Updates ............................................................................................................................................................................ 10
3.5
Technical Details ............................................................................................................................................................................... 11
4
Operation .............................................................................................................................................................................................. 12
4.1
Basic Operational Overview......................................................................................................................................................... 12
4.2
Configuration (Networked Units only) ..................................................................................................................................... 12
4.2.1 Connecting to Configuration Tool ............................................................................................................................................. 12
4.2.2 Accepting Connection to the Configuration Tool ........................................................................................................... 14
4.2.3 Using the Configuration Tool....................................................................................................................................................... 14
4.2.4 Common Settings tab ..................................................................................................................................................................... 14
4.2.5 Authorization Options ..................................................................................................................................................................... 14
4.2.6 GE WattStation Connect Options .............................................................................................................................................. 14
4.2.7 Network Settings ............................................................................................................................................................................... 14
4.3
Configuration (Non-Networked Units only) .......................................................................................................................... 14
4.3.1 Installation of Optional De-Rate Jumper J21 ...................................................................................................................... 14
5
Networking (Networked units only) .......................................................................................................................................... 14
5.1
Overview................................................................................................................................................................................................ 14
5.2
Terms & Definitions .......................................................................................................................................................................... 14
5.3
Network Topologies ......................................................................................................................................................................... 14
5.4
Firewall and security considerations....................................................................................................................................... 14
5.4.1 Firewalls ................................................................................................................................................................................................. 14
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5.4.2 Proxy Servers ...................................................................................................................................................................................... 14
6
Kits ............................................................................................................................................................................................................ 14
6.1
Pedestal Assembly Catalog Numbers ..................................................................................................................................... 14
6.2
Replacement kits ............................................................................................................................................................................... 14
7
Trouble-shooting ............................................................................................................................................................................... 15
7.1
Fault Icon codes ................................................................................................................................................................................ 15
7.2
Hard Faults........................................................................................................................................................................................... 15
7.3
Soft Faults ............................................................................................................................................................................................. 16
7.4
Alarms..................................................................................................................................................................................................... 17
8
LIMITED WARRANTY FOR GE DuraStation (Pedestal) (“this Warranty”) ............................................................... 37
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DuraStation™ EV Charger User Manual
1
Safety and Compliance
1.1 Important Safety Instructions
WARNING:
4
•
Read all the instructions before using this product.
•
Do not put fingers into the electric vehicle connector.
•
Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or
shows any other signs of damage.
•
Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows
any other indication of damage.
•
To reduce the risk of fire, replacement fuses should be of the same type and rating.
•
Risk of Explosion. This equipment has internal arcing or sparking parts which should not be
exposed to flammable vapors. It should not be located in a recessed area or below floor level
•
This device is intended only for charging vehicles not requiring ventilation during charging
•
The Electric Vehicle Supply Equipment (EVSE) must be connected to a centrally grounded system.
The ground conductor entering the EVSE must be connected to the equipment grounding lug
inside the charger. This should be run with circuit conductors and connected to the equipment
grounding bar or lead on the EVSE. Connections to the EVSE are the responsibility of the installer
and purchaser, not GE and must comply with all applicable electrical codes and ordinances.
•
Risk of electric shock. Do not remove cover or attempt to open the enclosure. No user serviceable
parts inside. Refer servicing to qualified service personnel.
DuraStation™ EV Charger User Manual
1.2 FCC Requirements
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his/her own expense.
Important: Changes or modifications to this product not authorized by GE Industrial Solutions could
affect the EMC compliance and revoke your authority to operate this product.
Exposure to Radio Frequency Energy: The radiated power output of the optional IEEE 802.11b/g/(n)
wireless radio and optional cellular modem in this device are below the FCC radio frequency exposure
limits for uncontrolled equipment. This device should be operated with a minimum distance of at
least 20 cm between the IEEE 802.11b/g/(n) wireless and Cellular antennas and a person’s body and
must not be co-located or operated with any other antenna or transmitter by the manufacturer,
subject to the conditions of the FCC Grant.
2 Notes
This manual is designed to provide you commissioning, preventative maintenance, trouble-shooting and
proper operating instructions for your GE DuraStation EVSE charger unit. A complete review is suggested prior
to installation and subsequent operation of the product.
Reference Documents
Ref. No.
DEH-535
Title
DuraStation Installation Manual
Before proceeding to the instructions note that throughout this manual are several warnings, cautions and
notes which are highlighted in bold letters. Please take time to read these special instructions because they
contain important information regarding protection and safety of personnel and equipment.
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DuraStation™ EV Charger User Manual
Owners should contact 1-888-4GE-EVSE or DuraStation.support@ge.com for any operational issues with
DuraStation.
Users should contact 1-855-4GE-EVSE for any issues.
The following symbols are used for important safety information in this document:
WARNING: Denotes operating procedures and practices that may result in
personal injury or loss of life if not correctly followed
CAUTION: Denotes operating procedures and practices that, If not strictly
observed, may result in damage to, or destruction of equipment.
NOTE: Notes call attention to information that is especially significant in
understanding and operating the equipment.
3 Features
3.1 Overview
The GE DuraStations are SAE J1772TM compliant Level 2 (208 – 240VAC) EVSE and have a 30A maximum
current rating. They can reside indoors or outdoors (NEMA type 3R enclosure). The products may also be
operated at 120VAC (Level 1).
3.1.1 RFID swipe indicator
The RFID swipe indicator is on the RFID reader that indicates
where a user should swipe their RFID card.
3.1.2 QR Code
The DuraStation has a ¾” x ¾” Quick Response (QR) code label near the display and RFID reader.
Each QR code holds a unique serial number in its image. The QR code is mapped to the station serial
number in the GE WattStation Connect™ system.
An EV driver or EVSE owner can use their iPhone and the GE DuraStation application to scan the QR
code. Once the QR code is captured, the application will automatically connect to the GE WattStation
Connect and provide the driver or EVSE owner with access and information for the DuraStation.
Figure 3.3
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DuraStation™ EV Charger User Manual
3.2 Communication Options
The DuraStation (Networked models only) has different options of network communication interfaces to the
customer: Cellular, integrated WiFi module, or CAT5
3.2.1 Integrated Ethernet communications port
TCP/IP communication over an IEEE 802.3 (a.k.a. “Ethernet”) compliant network between the EVSE and
customer network is available in all EVSE models. A single CAT5e or better cable can be run from each
EVSE to a network hub, router or switch in a star configuration.
DuraStation Ethernet ports support only 10BASE-T (10 Mbit/s) or 100BASE-TX (100 Mbit/s) network
speeds. Installation on networks running at 1000BASE-T (100 Mbit/s) will require that the networks be
configured to support devices that operate at 100 Mbit/s.
The maximum length of the communication cables is determined by the CAT5e standard, which
stipulates a maximum length of 100 m (328 feet). If longer runs are required, the use of active
hardware such as a repeater or a switch is necessary.
3.2.2
Integrated WiFi Module option
A DuraStation with WiFi communication incorporates a IEEE 802.11b/g compliant radio module. EVSE
customers that do not select the WiFi communication option will not receive this radio module. The
WiFi module allows the EVSE owner to communicate to GE WattStation Connect over WiFi. The WiFi
module will have a connection to attach to the EVSE’s WiFi antenna. The WiFi module will support
IEEE 802.11 b/g networks. Operation on IEEE 802.11n networks will therefore require that the
networks be configured to support 802.11g devices. The WiFi module is disabled when shipped and is
enabled by first connecting to the configuration tool via a CAT5 connection.
The IEEE 802.11b/g compliant WiFi radio is certified as an intentional radiator per FCC Part 15 Subpart
C rules and has been granted the following Federal Communication Commission and Industry Canada
(Industrie Canada) identification numbers.
FCC ID **
IC ID **
U9R-W2CBW009DI
7089-W2CBW09D
** Note FCC and IC radio IDs may change due to commercial availability … check the station label.
Note that a station that has the WiFi radio and antenna installed cannot utilize the cellular option.
3.2.3
Cellular modem option
The cellular modem will provide wireless communication for a single EVSE over a cellular provider’s
network.
Due to the fact that cellular carrier technology and coverage is a dynamic situation, GE may offer
DuraStations with a variety of cellular radios & carriers (CDMA/EV-DO, GSM/HSPA, LTE, etc.) over time.
All cellular performance claims are based on the US coverage maps provided by the carriers. GE
reserves the right to change cellular modem types and carriers at its discretion.
GE recommends that customers perform a site survey with a third party to ensure adequate cellular
performance. The exact environmental factors of the location and orientation to the nearest cell
tower strongly affect cellular performance.
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DuraStation™ EV Charger User Manual
The cellular modems are certified as intentional radiators per FCC Part 15 Subpart C rules and have
been granted the following Federal Communication Commission and Industry Canada (Industries
Canada) identification numbers.
FCC ID **
IC ID **
CDMA (e.g. Verizon)
RI7CE910-DUAL
5131A-CE910DUAL
GSM (e.g. AT&T)
RI7UE910NA
5131A-UE910NA
** Note that GE may use alternate modems at its discretion due to commercial availability or due to
carrier network support changes … see the exterior station label. Note that a DuraStation that has the
cellular modem and antenna installed cannot utilize the WiFi option.
3.2.4 Payment
A payment option allows an EVSE owner to provide users who have an online payment account
(PayPal) the ability to charge their vehicle. There are two methods of payments: smartphone (iPhone
or Android) or RFID.
When using a smartphone, the driver shall scan the QR code on the EVSE using the camera on the
smartphone and the GE WattStation Connect smartphone application. The GE WattStation Connect
smartphone application will access the GE network to show the EVSE owner’s fees for using the
charger to the driver. Once the driver has decided on accepting the EVSE owner’s fees, GE will grant
access of the EVSE to the driver.
When using RFID to utilize a driver’s online payment account, the driver will swipe their RFID card
(WattStation Connect Payment Card) at the EVSE. . The driver must first link the WattStation Connect
Payment Card to their PayPal account via the WattStation Connect web application. If the driver
accepts the fees, GE will grant access of the EVSE to the driver.
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DuraStation™ EV Charger User Manual
3.3 Electronics
The Electronics Control Unit in the DuraStation integrates Control Pilot Functions, Metering, Overload
monitoring, ground fault protection and all local monitoring.
3.3.1 Supplemental overload Protection
The controller will open the main power switches at approximately 120% of nominal current.
3.3.2
Ground Fault protection
DuraStation includes 15 - 20 mA GF protection per UL 2231. The EVSE provides fault indication if a
ground fault has occurred. The fault will automatically reset per UL 2231 if the fault has occurred
after charging has begun. This reset will occur after 15 minutes. Only 4 automatic retries can occur
in a charging session. Unplugging the EVSE connector from the vehicle will close out a charging
session and reset the number of automatic retries. If the ground fault is detected immediately after
charging, the EVSE will stop charging and indicate a fault.
3.3.3 Ground Monitor Interrupter
This feature is not included in DuraStation.
3.3.4
Ventilation Fault
If a vehicle requests facility ventilation by taking the control Pilot to State D as defined by SAE J1772,
the DuraStation will not charge the vehicle and issue a fault indication on the LED Ring and fault icon.
The fault will be cleared once the EVSE connector is removed from the vehicle. State D charging can
be enabled by configuration … check the box next to “Allow vehicles requiring ventilation to charge”
on the COMMON page of the configuration tool (Networked models only).
3.3.5 Metering
DuraStation measures the voltage, current, power and Energy consumed by the EV during a charge
and the measured data is available through WattStation Connect (Networked models only). For all
models, charging current and energy consumed are shown on the stations VFD display during the
charge and after charging completes prior to vehicle disconnect.
3.3.6 RFID (Networked models only)
The RFID reader will scan RFID cards and pass the scanned information to WattStation Connect for
user authorization.
The RFID reader is certified as an intentional radiator per FCC Part 15 Subpart C rules and has been
granted the following Federal Communication Commission and Industry Canada (Industrie Canada)
identification numbers.
FCC ID **
IC ID **
JQ6-MCLASS15RP15E
2236B-MCLASS15RP15E
** Note: due to technology changes and commercial availability, GE reserves the right to change RFID
readers … in such case check the exterior station label for the actual FCC and IC identifiers that are
actually used in the station.
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DuraStation™ EV Charger User Manual
3.4 GE WattStation Connect (Networked models only)
GE WattStation Connect is a server application that allows owners to configure and monitor their EVSEs
remotely. GE WattStation Connect also handles RFID authentication and setup. The customer will access GE
WattStation Connect through their web browser on their PC
3.4.1 Status
GE WattStation Connect will provide EVSE status to customers. The customer will receive these
updates through their web browser, text message and/or email. Here is a list of status updates the
customer will receive:
• Algorithm Status
• History/Reporting
• Actual current draw by each group member
- Summary of current draw for the entire group
- Max current renegotiated
- Algorithm settings committed
- Algorithm enabled/disabled
- Internal EVSE temperature
• Monitoring
- EVSE state: disconnected, connected, charging and fault
- Internal EVSE temperature
• Control
- Scheduled charging
- Override of charging
- Charging delay
• Diagnostics
- Ground fault
- Loss communication
- RFID failure
- Un-authorized users
- Contactor monitor
- Overload
- Over/Under voltage
- Invalid payment
- Additional fault diagnostics
3.4.2 Firmware Updates
The firmware for GE’s EV charging stations that are connected to GE WattStation Connect may be
upgraded remotely by GE at any time to address critical bug fixes, security patches, or to add feature
upgrades.
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DuraStation™ EV Charger User Manual
3.5 Technical Details
Requirement
SAE Compliant
Vehicle Interface
Cable Length
AC Charging Power Output**
Voltage and Current Rating
AC Power Input
Short Circuit Rating
Recommended Service Panel
Breaker
Ground Fault Protection
Communication Option
Metering Accuracy
RFID Reader
Display Screen
Standby Power
Outdoor Rated
Safety Compliance (ETL Listing)
Surge Protection
EMI Compliance
Operating Temperature
Operating Humidity
Approximate Shipping Weights
Dimensions
Spec
Level 1 or Level 2 per SAE J1772
SAE J1772 EV connector
22 feet
7.2kW (240VAC @ 30A)
120/208-240VAC @ 30A
120/208-240VAC requiring only Line 1, Line 2, and Earth
ground
5kA @ 240VAC
Pole, Wall, Single Pedestal: 2-pole 40A breaker on dedicated
circuit
Double Pedestal: (Qty. 2) 2-pole 40A breaker on dedicated
circuit
Internal 20mA CCID w/ auto re-closure, does not require a
GFCI in service panel
CAT5 Ethernet, WiFi or Cellular
2% accurate on voltage and current (higher accuracy option)
HID MultiClass SE (model RP15EKNR)
Vacuum Fluorescent Display
5W typ. (single), 10W typ. (dual)
NEMA 3R
UL 2231, UL 2251, UL 2594, cUL 2231, cUL 2594, NEC 625, SAE
J1772
6kV @ 3,000A
FCC Part 15 Class B
-30°C to +50°C ambient
Up to 95% non-condensing
Single Pedestal: 140 lbs
Double Pedestal: 175 lbs
Pole: 75 lbs
Wall: 75 lbs
Single Pedestal: 51.1"H x 14.9"W x 13.8"D
Double Pedestal: 51.1"H x 14.9"W x 13.8"D
Pole: 31.52"H x 11.82"W x 11.16"D
Wall: 31.52"H x 11.82"W x 11.16"D
Table – 3.2
**The maximum power consumption is determined by EVSE. The actual power consumption
is determined by EV.
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DuraStation™ EV Charger User Manual
4 Operation
4.1 Basic Operational Overview
•
The LED bar on the EVSE DuraStation pedestal unit will glow green when the unit is not in use and
not in a faulted or reserved condition.
•
Before plugging the charging connector into the car, swipe the RFID card (if enabled) to initiate the
charge process. The VFD display will indicate whether or not the RFID is approved or denied.
•
Plug the connector into car. The LED ring will start flashing green until the vehicle is ready for
charge. This is usually a brief period of time. Some vehicles may have a delayed charge mode. In
this case the vehicle may briefly ask for charge to see the voltage and current that is available,
then go back into the paused state until it is ready for charge.
•
Once the car initiates charging, the LED bar on the unit will change to amber and the VFD display
will show the current and energy that are being delivered.
•
The LED bar on the unit will change from amber to flashing green once the car is fully charged,
and the VFD display will show a summary of the charge (total energy delivered and connect time).
•
When the vehicle is disconnected the LED bar on the unit will change from flashing green to solid
green.
•
The LED bar will turn red if any faults occur and a fault code will indicate on the VFD display. Refer
to Section 8 for fault codes and troubleshooting details.
4.2 Configuration (Networked Units only)
4.2.1 Connecting to Configuration Tool
The DuraStation Pedestal contains a configuration tool which can be used to establish owner
preferences and to setup the communication parameters for the customer’s network. The initial
connection to the Configuration Tool must be made via the Integrated Ethernet Communications
port (see Section 3.2.1). Subsequent connections to the tool can be made over WiFi after the
wireless network settings have been made to connect to the appropriate network.
The default IP address for the DuraStation’s Ethernet communications port is 192.168.13.1. For
the purposes of customer convenience, the DuraStation is shipped from the factory with default
network setting of “DHCP enabled”. This means that the DuraStation will try to obtain an IP
address from a DCHP server if one is available.
IMPORTANT!
On double pedestal DuraStations changes made to the configuration tool are common
between ports 1 and ports 2.
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DuraStation™ EV Charger User Manual
If the DuraStation is not connected to a network with a DHCP server then it will default to an IP
address of 192.168.13.1. Before connecting to the tool, ensure your computer has an IP address
on the same subnet as the DuraStation. The method to do this varies by operating system. Pull
up a menu that lets you modify the Local Area Connection properties (see below). On Windows
machines this is done through the Control Panel, then selecting Network, then selecting Adapter
settings. Then right click on Local Area Connection and select Properties.
The next step is to select IPv4 and click properties (on some older operating systems that don’t
support IPv6 this might just be TCP/IP settings or something similar). Uncheck “Obtain an IP
address automatically” and instead assign a static IP address on the same subnet as the
DuraStation and subnet mask as shown below.
Figure – 4.1
Figure – 4.2
After saving settings reboot the computer or otherwise verify that its IP settings have changed.
Connect the computer’s Ethernet port to the DuraStation’s single-board computer RJ45
connector with a CAT5 cable. Connection to the configuration tool can now be made by typing
the following into the browser’s URL window.
Type into URL window: https://192.168.13.1
The web browser will likely respond with a screen questioning the security of the DuraStation’s
https server. This is fine and to be expected (see Section 4.2.2 – Accepting Connection to the
Configuration Tool).
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DuraStation™ EV Charger User Manual
4.2.2 Accepting Connection to the Configuration Tool
The DuraStation configuration tool runs over a secure http server that uses a so-called selfsigned digital certificate that was created by GE Industrial Solutions specifically for the
DuraStation. Since this certificate was not issued by a trusted SSL certificate provider (e.g.
VeriSign or GoDaddy.com), the browser will issue an alert or warning questioning the
trustworthiness of the certificate before loading the page.
Alert screen from Microsoft Internet Explorer
Click “Continue to this website”
Figure – 4.3
Alert screen from Mozilla Firefox
Click “I Understand the Risks”
Figure – 4.4
Alert screen from Apple Safari
Click “Proceed anyway”
Figure – 4.5
Alert screen from
Click “Continue”
Figure – 4.6
After continuing as directed above, the browser window may have some kind of visible indication
that the HTTPS connection is made with an untrusted certificate. For example, in Internet
Explorer the URL window is shaded in red (see below).
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DuraStation™ EV Charger User Manual
Select Language screen in Internet Explorer
Figure – 4.7
In Google Chrome the https is in red and has as red line through it. These indications from the
browsers are to be expected and should not be cause for alarm. Some of the web browsers will
provide the option of viewing and installing or permanently accepting the certificate which will
bypass the warning page for future accesses. For example, clicking on the “I understand the
Risks” option in Mozilla Firefox brings up a window allowing you to “Add Exception”.
Alert screen from Mozilla Firefox
Click on “Add Exception”
Figure – 4.8
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DuraStation™ EV Charger User Manual
Add Security Exception window in Mozilla Firefox
Click on “Confirm Security Exception”
Figure – 4.9
Following these steps will allow you to bypass the security alert page for future accesses to the
configuration tool.
4.2.3 Using the Configuration Tool
From this point forward there is no difference between the browsers. The initial login screen will
appear as follows. First select your language of choice.
Select Language screen in Configuration tool
Figure – 4.10
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DuraStation™ EV Charger User Manual
On the Login screen enter the User Name and Password provided on the Provisioning or
Commissioning card that was provided with your DuraStation. You may wish to write these into
the boxes below in case your card ever gets lost or separated from this instruction manual.
Login screen in Configuration tool
Figure – 4.11
After logging in, you will be taken to the Home screen which appears as follows:
Home screen in Configuration tool
Figure – 4.12
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DuraStation™ EV Charger User Manual
From this screen you can select from one of the following options.
•
Configuration settings tab:
o Common …………….. a variety of settings to configure DuraStation functionality
o Authorization ……… settings to configure access control and payment options
o GE Connect ….…
settings to configure your DuraStation location and time zone
o Modbus ……………….. settings to configure Modbus (may not be available on
DuraStation)
o Networking ………… settings to configure networking and WiFi security options
•
Diagnostics tab:
o Troubleshooting information (e.g. fault codes) which are also described in Section
8 of this manual.
•
Factory Defaults tab:
o This tab provides for the option of restoring the configuration settings back to
their factory default settings.
•
Device Info tab:
o Shows summary of all configuration settings.
•
Network Troubleshooting tab:
o Provides a number of diagnostic commands useful for network setup and for
diagnostics of wired and wireless network problems:
ifconfig – information such as IP address and MAC address for each port
iwlist – scans for available WiFi signals and displays results
ping – can be used to test connection to other IP addresses
route – shows the contents of the routing tables
•
Logout tab:
o Don’t forget to logout before exiting your browser as the configuration tool
restricts usage to one logged in user at a time. If you try to login and get a
message that someone else is currently logged in and if you are certain that the
last user just forgot to logout, simply wait one minute and then try to login again.
IMPORTANT!
For configuration changes to take effect, the changes must be saved to the configuration file.
This happens on a page by page basis when the submit button is pressed.
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DuraStation™ EV Charger User Manual
4.2.4 Common Settings tab
The configuration tool provides built-in help text which is accessed simply by hovering your
mouse over the feature. For example, help for “Enable LED Ring Dark Mode” is shown below.
Common screen under Configurations tab
Figure – 4.13
Note: The Allow Simplified Control Pilot and Enable Diode Test settings affect the requirements
of contactor turning on, therefore GE recommends either checking neither or checking both.
Features are subject to change as new firmware is released so picture is shown as example.
Note that some features are specific to certain models, e.g. LED ring color brightness settings are
applicable to the WattStation pedestal station only.
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DuraStation™ EV Charger User Manual
Description of other settings on this page:
•
Enable LED Ring Dark Mode
Turns the light bar off … turns on for 1 second when it is changing state.
•
Allow vehicles requiring ventilation to charge
The IEC 61851 and SAE J1772 standards allow for vehicles (which are no longer common)
which have batteries which may outgas during charging. Setting this option will allow
these types of EVs to charge, so this should only be allowed for outdoor installations or
indoor installations when it can be verified that adequate ventilation is present.
•
Rated Current for Installation (Amps)
The DuraStation Pedestal is rated for 30 Amps but there may be some installations in
which DuraStation owners want to restrict charging to lower currents. This option sets
the maximum current that the vehicle can draw per SAE J1772.
•
Start Charging Delay after Power-up
If a car is connected and authorized and power is lost, when power is restored it will start
charging again automatically. This setting inserts a random delay from 0 to the value
selected in the start-up time after power is restored. A setting of 0 means no delay.
•
Station, Group and Locality IDs
Optional settings that can be used to identify stations, e.g. station can be labeled as
Station #4 in Group 3 in Locality 1, where Group is parking facility #3 in city of New York.
4.2.5 Authorization Options
The DuraStation Pedestal can be configured for any of three (3) Authorization Modes, which are:
Mode
VFD message displayed
Free Access
RFID Access
Payment
“Please Connect Vehicle to Begin”
“Please Swipe RFID to Authorize”
“Use RFID or Mobile App to Pay”
Authorization
Required
Unchecked
Checked
Checked
Payment
Required
Unchecked
Unchecked
Checked
Note: the text shown in quotes appears on the stations VFD display.
IMPORTANT!
With the exception of Free Access mode, DuraStation owners must use their WattStation
Connect accounts to select how RFID Access mode and/or Payment modes are enabled. For
example, RFID card enrollment, payment set-up, etc. must be performed on the owner’s
WattStation Connect account.
Note that there is a convenient method of using the stations to enroll RFID cards. There is
an option on the WattStation Connect owner’s account to put a station into “enrollment
mode”. When a station is put into enrollment mode any card that is swiped at that station
will be enrolled for all stations in that station’s group.
These station configuration settings are there to so that the VFD display will properly
communicate to the operator of the station what authorization mode is required.
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Authorization screen under Configurations tab
Figure – 4.14
The other authorization options in this tab are:
•
Access Limit
Enables limiting charge time or energy based on data provided by GE backend … this may
a future feature provided by the GE WattStation Connect service.
•
Swipe RFID to Release Cable … this option is for IEC type of units only with detachable
cords
•
Allow RFID authorization when network down (** see note)
This option gives DuraStation owners the ability to make the RFID enabled DuraStations
available for use during times of network outages. If no response is received the
authorization will be granted until or less an authorization denied response is received
from the back-end.
•
Enable Local RFID authorization (** see note)
This feature will only be available when GE WattStation Connect cloud service offers it.
This option theoretically gives station owners the ability to make their stations utilize a
local database of cards which has been downloaded from the GE WattStation Connect.
The database can also be built up over time as cards are used and added to the local
database. When a card is used for the first time, the GE WattStation Connect will reply
back not only whether the card is authorized or not, but for how long it is authorized. That
information goes into the local database. Checking this option makes the authorization
immediate when the card is enabled per the local database.
** “RFID Test mode” … Checking both “Allow RFID authorization when network down” and
“Enable Local RFID authorization” allows the station to be put into an RFID test mode which can
be used as a poor man’s access control when network connectivity is not available. The station
will require authorization but will immediately grant access when any readable RFID card is
swiped.
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4.2.6 GE WattStation Connect Options
GE DuraStation is largely setup and ready to go at the factory. However, there are a few
configurable items to consider when setting up your DuraStation.
Configuration options in the GE Connect tab
Figure – 4.15
22
•
Proxy Server Required
This setting should be checked for Ethernet or WiFi connections when the network
administrator requires a Proxy server to be used to gain access to the internet.
•
Standalone Operation without GE Connect
This option, if checked, is preferred for permanent off-network operation … that is,
operation of the station without having it connected to the GE WattStation Connect cloud
service. It will completely disable the application that communicates to the cloud service,
thereby eliminating all internal errors and potentially anomalous operation when the
station is operated off network.
•
Device Unique Name, Controller Serial Number
These settings are set at the factory and generally should not be changed unless
specifically advised by GE factory service. Typically Device Unique Name is the same as
the station serial number.
•
Proxy Server Port and IP Address
These settings may be required if your network administrator requires a Proxy server to
be used to gain access to the Internet. Proxy Server Required must also be checked.
•
Time Zone Offset
The offset (in minutes) from GMT. Default is -300 which is the offset for U.S. EST.
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4.2.7 Network Settings
This tab is used to configure the network settings of the DuraStation.
Configuration Options in the Networking tab
Figure – 4.17
Important Note!
Cellular equipped stations will exchange the WiFi setting options with some cellular settings as
shown above. These settings are pre-set at the factory and should not be changed unless
customer wants to operate the station by Ethernet instead. In such case simply uncheck “Enable
Cell modem” and set “Network Interface to GE CONNECT” = eth0.
Be sure to hit submit after making changes, noting that some setting changes could possibly
change the IP address thereby terminate the connection to the configuration tool.
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•
Enabling Networks and DHCP
Note that the wired Ethernet port cannot be disabled. Dynamic Host Control Protocol
(DHCP) tells the DuraStation to get IP addresses from DHCP servers if available.
For DuraStations with a top-mounted antenna, either “Enable WiFi” or “Enable cellular”
will be possible. If WiFi or Cellular connectivity is desired for the GE back-end connection,
be sure that “Network Interface to GE CONNECT” is set to eth1 (WiFi) or ppp0 (cellular).
•
Static IP settings, subnet masks and gateway IPs
These settings are used if DCHP functionality is disabled … if DHCP is enabled they are the
fallback settings used if a DHCP server does not reply.
•
Primary and Alternate DNS
These are defaulted to the popular Google DNS servers, but can be changed as desired.
•
Routing Table settings
This is advance functionality for network specialists. These settings are used to add or
delete entries to the routing table as follows:
o
o
o
o
o
Routing Network/Host IP address. Traffic to this IP address is routed via the Routing Gateway.
Routing Netmask. Subnet to use for the Network/Host.
Routing Gateway. Routing Gateway to be used for the Network/Host.
Routing Table choices: No Action, Add, Delete
Routing Interface choices: eth0, eth1 for wired or wireless table entry, respectively
Tables for either the wired or wireless port can be built by entering the host and gateway
IP addresses and subnet mask, and by selecting Add and the appropriate port. The
routing tables can be viewed by going to the Home screen and then clicking on Network
TS (Trouble-Shooting).
•
WiFi Network Name
In order to use WiFi you must not only enable it but you must enter a WiFi network name,
also known as SSID. Alpha/numeric characters are ok, but no spaces are allowed in the
SSID name.
•
WiFi Security, WEP keys, WPA(2)-PSK passphrase
These common WiFi security options are supported:
o
o
o
o
o
24
None. This is open, unsecured WiFi. It is available for ease of installation and debugging but it
is not recommended that you operate the station over open and unsecured WiFi.
WEP 64-bit. This setting requires entry of a 10 digit hexadecimal key. Hexadecimal digits are
0–9 and A–F.
WEP 128-bit. This setting requires entry of a 26 digit hexadecimal key.
WPA-PSK (TKIP). This setting is more secure than WPA and uses TKIP encryption. It requires
entry of an 8 to 63 character passphrase.
WPA2-PSK (AES). This setting is the most secure and uses AES encryption. It also requires
entry of an 8 to 63 character passphrase. Some routers set to WPA2 encryption do not
respond fast enough for DHCP clients to avoid taking an IP address from the autoIP range. If
this happens, try reserving an IP address in your router if it supports this feature, or use static
addressing, or use another encryption mode.
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4.3 Configuration (Non-Networked Units only)
4.3.1 Installation of Optional De-Rate Jumper J21
This section illustrates how to configure Non-Networked DuraStations to deliver less than the full
30A that stations are designed to deliver. The stations will automatically adjust for line voltage,
but if installed on less than 40A branch circuits the J21 jumper should be installed so that the
station will not overload the circuit and cause the circuit breaker to trip.
for 40A Circuit … normal 208/240Vac installation) … do not install jumper
Jumper J21 shown as delivered with wire connected only to position 1. The DuraStation by default will
provide a duty cycle to the car indicating that 30A may be drawn. The jumper should not be installed when
installing the DuraStation on a 40A branch circuit.
for 15A Circuit … normal 120Vac installation
Optional position A … connect other end of wire to position #2 and the DuraStation will provide a duty
cycle to the car indicating that only 12A may be drawn. This position should be used when installing the
DuraStation on a 15A branch circuit.
for 20A Circuit … optional installation for either 120Vac or 208/240Vac
Optional position B … connect other end of wire to position #3 and the DuraStation will provide a duty
cycle to the car indicating that only 16A may be drawn. This position should be used when installing the
DuraStation on a 20A branch circuit.
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for 30A Circuit … optional installation for 208/240 Vac
Optional position C … connect other end of wire to position #4 and the DuraStation will provide a duty
cycle to the car indicating that only 24A may be drawn. This position should be used when installing the
DuraStation on a 30A branch circuit.
Optional position D … connect other end of wire to position #5 and the DuraStation will disable the vehicle
pilot diode check (see fault code 134), but will not allow simplified charging (see fault code 154). It is
possible to disable the diode test with a de-rated current by installing a special jumper, e.g. to disable the
diode test and operate at 16A the jumper would need to connect pins 1, 3 and 5 … contact GE if a special
jumper is needed (1-855-4GE-EVSE).
5 Networking (Networked units only)
5.1 Overview
The GE DuraStation utilizes network LAN and Internet technologies to connect charging units to
GE’s dedicated EVSE environment. This environment allows for monitoring, billing, and other
future services from a central location. This service does require a dedicated connection to the
Internet. Depending on how your DuraStation was configured at the factory the following
connectivity options are available.
• Dedicated Cellular modem – Utilizing cellular technology this option offers a dedicated
connection to the Internet. The modem is on-board the single board computer (SBC) in
the DuraStation unit and is not user serviceable.
• Ethernet Port – This option allows for the use of an existing Internet connection. The LAN
interface on the DuraStation supports speeds of 10/100 megabit capability.
• WiFi – WiFi is also an option for connecting the DuraStation to an existing wireless
environment. The WiFi interface is compatible with 802.11 b/g 2.4Ghz WiFi networks.
5.2 Terms & Definitions
It is important to understand terms used throughout this section.
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LAN – Local Area Network – A local area network (LAN) is a group of computers and associated
devices that share a common communications line or wireless link.
Ethernet – The most common LAN connectivity method. This is a physical wired technology that
consists of the use of twisted pair wiring.
WiFi or WLAN – This is a mechanism that allows an electronic device to exchange data wirelessly
over a computer network.
Cellular modem – This is a device that uses wireless cell technology to connect to a network
instead of to the telephone system.
Firewall – A firewall is a device or set of devices designed to permit or deny network
transmissions based upon a set of rules and is frequently used to protect networks from
unauthorized access while permitting legitimate communications to pass.
Proxy Server – In computer networks, a proxy server is a server (a computer system or an
application) that acts as an intermediary for requests from clients seeking resources from other
servers.
LAN Switch – A network device that cross-connects clients, servers and network devices.
LAN Router – This is a network device that forwards packets from one network to another.
LAN Speeds – The most common Ethernet speeds are 100 megabit (Fast Ethernet) and 1000
megabit (Gigabit Ethernet). This is how fast information moves across a LAN.
LAN Port – This can be either a wall jack or a physical port on a LAN switch.
Cat5 – This is a twisted pair cable standard for carrying signals. This cabling is used for Ethernet
and other networks. Maximum Ethernet Cat5 cable distance is 100 meters or 328ft.
VLAN or Virtual LAN – This is a group of hosts with a common set of requirements that
communicate as if they were attached to the same broadcast domain, regardless of their
physical location. A VLAN has the same attributes as a physical local area network (LAN), but it
allows for end stations to be grouped together even if they are not located on the same network
switch. VLAN membership can be configured through software instead or by physically
relocating devices or connections.
IP Address – An Internet Protocol address (IP address) is a numerical label assigned to each
device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol
for communication.
Subnet Mask – The subnet mask determines how the IP address is divided into network and host
parts.
Default Gateway or LAN Gateway – A node on a TCP/IP network that serves as an access point
to another network. A default gateway is the node on the computer network that network
software uses when an IP address does not match any other routes in the routing table.
DHCP – DHCP (Dynamic Host Configuration Protocol) is a communications protocol that lets
administrators centrally manage and automate the assignment of Internet Protocol (IP)
addresses in a network.
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DNS – Domain Name Server – A DNS server translates Internet domain and host names to IP
addresses.
Internet Port – Every service that you connect to on the Internet listens on a particular port. For
example the World Wide Web Service listens on port 80. Whenever you go to a website, your
browser is actually connecting to a particular computer on its port 80. Other services use other
ports.
Topology – In a network LAN the topology is the structure of nodes and how they connect to one
another.
Static IP Route – A static IP route is way or directing network traffic through a specific path or
gateway. In order to reach other networks it is sometimes necessary to configure specific routes
to override the default gateway path.
BMS – Building Management System – This is a computer-based control system installed in
buildings that controls and monitors the building’s mechanical and electrical equipment such as
ventilation, lighting, power systems, fire systems, and security systems.
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5.3 Network Topologies
There are many different network topologies that the GE DuraStation supports. This includes wired
Ethernet, WiFi and a dedicated Cellular modem. It is important to understand the following minimum
requirements for all topologies.
- Internet connection … either Ethernet, WiFi or cellular
- LAN switch or WiFi Access Point
- DHCP server or a Static IP Address
- Wired Ethernet – Cat5 or better wiring
- WiFi Access Point that supports 802.11 b/g WiFi speeds
Please note that the pictorials shown below are of the WattStation™ Wallmount. Note that
dual charge port stations only have one single board computer thus only 1 cable needs to be
run, so from a networking perspective DuraStations™ are the same.
Topology #1: Ethernet
In this configuration each DuraStation is connected to a common Ethernet LAN to provide
primary connectivity. The DuraStations do not need to be plugged into the same switch, but
the switches must be part of the same common network segment or VLAN. Internet
connectivity is provided through the default gateway.
Topology #2: WiFi
In this configuration the unit’s WiFi port is used to provide primary connectivity. The security
settings for the WiFi must be manually configured in the DuraStation before connectivity can
take place.
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Topology #3: Cellular
In this configuration connectivity to the internet is via Cellular modem. The Cellular modem is
housed inside the DuraStation unit and is not separately accessible or serviceable.
Topology #4: Ethernet + Proxy Server
In this configuration the unit’s Ethernet port is used to provide primary connectivity via an
installation site’s proxy server. The proxy server IP address and TCP port must be manually
configured locally on the GE CONNECT page of local configuration tool (see section 4.2.6).
Topology #5: WiFi + Proxy Server
In this configuration the unit’s WiFi port is used to provide primary connectivity via an
installation site’s proxy server. The proxy server IP address and TCP port must be manually
configured locally on the GE CONNECT page of local configuration tool (see section 4.2.6).
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5.4 Firewall and security considerations
5.4.1 Firewalls
The GE DuraStation uses standard Internet HTTP & HTTPS protocols to connect to GE’s dedicated
environment. Some locations may utilize firewalls or similar filtering devices to secure their
environment.
The following table lists IP addresses and ports that must be allowed for the GE DuraStation to
communicate properly. The DNS names are provided as reference and firewall or filtering device
will most likely only use the IP address and TCP port numbers.
If possible it is recommended to open the entire 165.156.12.xx subnet.
DNS Domain Name
IP Address
Internet Port
bemp.gewattstation.com
165.156.12.31
TCP Ports 80 & 243
services.gewattstation.com
165.156.12.37
TCP Ports 80 & 243
Table – 4.2
5.4.2 Proxy Servers
It is recommended to use a direct Internet connection when possible. If your environment does
not have this capability you may need to use your installation site’s proxy server. You will need to
obtain the proxy server DNS name and TCP port that it operates on. This proxy information will
need to be entered into the GE CONNECT tab of the configuration tool.
Many sites that utilize proxy servers for Internet access also require the use of a login or other
information to gain access to the Internet. For the DuraStation unit to work properly there may
be a requirement for your IT team to exclude the gewattstation.com Internet domain from
requiring authentication.
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6 Kits
6.1 Pedestal Assembly Catalog Numbers
Description
Single Pedestal w/ Connect
Single Pedestal w/ Connect
Single Pedestal w/ Connect
Single Pedestal w/ Connect
Double Pedestal w/ Connect
Double Pedestal w/ Connect
Double Pedestal w/ Connect
Double Pedestal w/ Connect
Pole Mount
Wall Mount
Single Pedestal
Double Pedestal
Connect
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Communication
CAT 5
WiFi
Cellular (CDMA)
Cellular (GSM)
CAT 5
WiFi
Cellular (CDMA)
Cellular (GSM)
None
None
None
None
Catalog No.
EVDPR3GEXXGB
EVDPR3GWXXGB
EVDPR3GZXXGB
EVDPR3GAXXGB
EVDDR3GEXXGB
EVDDR3GWXXGB
EVDDR3GZXXGB
EVDDR3GAXXGB
EVPN3
EVWN3
EVSN3
EVDN3
Table – 5.1
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6.2 Replacement kits
The EV Charging Station offers the following replacement kits, Refer the respective Instruction
sheets from the package for the installation of these kits.
Catalog #
Description
EVDS2CBL01
EVDS2TB01
EVDS2TBHS01
EVDS2TBHS02
EVDS2TBHS03
EVDS2MCT01
EV40FUSE01
EVCAT5CBL
EVDSPD02
EVDSANT01
EVDSSBCW
EVDSSBCZ
EVDSCT01
EVDSDR02
EVDSLED01
EVDSMAN01
EVDSMT01
EVDSRR02
EVDSSK01
EVDSVFD01
EVDSRR01
EVDSDR01
EVDSMT02
EVPMBAND
GEN2 DS Charge Cable Replacement
Terminal Block replacement
Single DS Terminal Block Harness Replacement
Double DS Terminal Block Harness Replacement
Wall/Pole DS Terminal Block Harness Replacement
Metering CT Replacement Kit
Fuses replacement kit
CAT 5 Cable Replacement
Fuse Block Replacement/Protective devices
Networked DS Antenna Replacement
SBC-WIFI/Ethernet
SBC-Cellular (CDMA)
CT's Replacement
Service Door Pedestal
LED Replacement - EVSE Pedestal
Manual
Durastation Mounting Kit
Durastation RFID Kit
Socket Inlet Replacement Kit
VFD Display Replacement Kit
RFID Replacement
Service Door - Wall Mount
Mounting Kit for Wall Mount
Band-IT Tool to Cut Pole-Mount Metal
Table – 5.2
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7 Trouble-shooting
7.1 Fault Icon codes
When the DuraStation™ controller experiences an alarm or fault it will display a fault code on the display.
Alarms and faults are classified into three different categories:
Hard faults – These problems are generally considered to be caused by an issue within the station,
therefore the AC power must be cycled in order to clear these faults.
Soft faults – These problems are generally considered to be caused by an issue with the vehicle,
therefore the vehicle must be disconnected in order to clear these faults. If not, explore potential
problems within the station (e.g. ground fault caused by damaged charge cord or wiring problem with
the station).
Alarms – These codes can clear automatically if the condition causing the alarm goes away (e.g.
undervoltage).
7.2 Hard Faults
Code 111 – Pilot out of range at startup
This fault indicates that the controller has measured an illegal voltage on the pilot interface during the
power-up self-test sequence. Check the wiring and confirm that the pilot is correctly wired to
connector J7. The pilot line should be connected to J7-1 and chassis ground to J7-2.
Codes 112, 113
These faults are no longer used … should they occur please contact GE technical support.
Code 114 – Relays shorted or won’t open
This fault can be set during power-up self-test if AC voltage is not detected on the relay output
feedback input to the controller. The fault can also be set if the relays do not open when commanded
by the controller to do so. Generally if this fault is persistent the charge controller (p/n 10106261G25)
will need to be replaced.
Code 115 – Controller Non-Volatile Memory (NVM) corrupt
This fault would be set during the controller’s power-up self-test sequence, indicating that the nonvolatile memory used to store charging state information was corrupt. If cycling power several times
does not clear the fault, the charge control board will need to be replaced.
Code 121 – Temperature sensor reading out of range
This fault would be set during the controller’s power-up self-test sequence, indicating that the onboard temperature sensor is defective. If cycling power several times does not clear the fault, the
charge control board will need to be replaced.
Code 122 – Invalid MAC address
This fault would be set during the controller’s power-up self-test sequence, indicating that the
Ethernet port on the charge control board has an invalid MAC address. If cycling power several
times does not clear the fault, the charge control board will need to be replaced.
Code 124 – Communication Controller Failure
If cycling power several times does not clear the fault, the communication control board (a.k.a. SBC)
will need to be replaced.
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Code 125 – Charge Controller fault
This fault indicates that the charge control board is failing a self-test needed to insure it’s integrity at
performing safety functions, such as RAM test or ROM test. If cycling power several times does not
clear the fault, the charge control board will need to be replaced.
7.3 Soft Faults
Code 131 – Ground Fault (GF) maximum retry per charge cycle exceeded
This fault indicates that the controller has detected more than 4 ground faults in a charge cycle,
meaning that the number of allowed retries has been exceeded. The charging plug must be removed
from the electric vehicle (EV) socket in order to clear this fault.
Code 132 – Ground Fault (GF) self-test failed
The controller’s GF protection circuit is verified every time a vehicle is connected. This fault indicates
that the self-test has failed. The charging plug must be removed from the EV socket in order to clear
this fault.
Note: The GF protection circuit is also verified during the controller’s power-up self-test sequence. If the GF selftest fails at this time, the fault will behave like a hard fault, and cycling AC power will be required to clear the
fault. If the problem persists, verify that the GF CT (the CT with the black and white body) leads (red and black)
are connected to J10 and the self-test wire loop leads (same color) are connected to J19. The polarity of these
leads does not matter.
Code 133 – Overcurrent trip
The charge controller performs a secondary overload protection feature to prevent the internal fuses
or upstream branch feeder breaker from tripping in the case of a defective vehicle. This fault indicates
that the controller has detected an overcurrent condition and tripped. The charging plug must be
removed from the EV socket in order to clear this fault. With power removed, the fuses should also be
checked as some high level fault conditions are too fast for this secondary protection to prevent the
fuses from blowing.
Code 134 – Pilot diode test failed
The SAE J1772 standard requires a diode to be present in the vehicle’s pilot circuit. Prior to every
charge cycle, the charge controller checks for the presence of this diode, and if it is not there will issue
this fault. The charging plug must be removed from the EV socket in order to clear this fault. It is
possible to disable the pilot diode test using the local configuration tool (see section 4.2.4 for
Networked models or section 5.3.1 for Non-Networked models). Note that GE recommends disabling
simplified charging if the diode test is disabled.
Code 135 – Relays won’t close
Every time the charge controller attempts to close the relays that provide power to the EV, it checks
immediately afterwards for feedback that the relays actually closed. If the feedback does not change
state, this fault will be issued. The charging plug must be removed from the EV socket in order to clear
this fault. Generally if this fault occurs repeatedly the charge controller (p/n 10106261G25) will need
to be replaced, unless the fault is occurring in conjunction with fault 214 (see code 214 description).
Code 142 – Fan required to charge
The SAE J1772 standard has an accommodation for electric vehicles which have batteries that
Potentially outgas during charging. These vehicles will take the pilot to State D (i.e. 3V) instead of the
normal State C (6V) to indicate they are ready for charge.
If used indoors, facility ventilation is required to charge these types of vehicles. It is possible to allow
State D charging using the local configuration tool (see section 4.2.4). The charging plug must be
removed from the EV socket in order to clear this fault.
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Codes 143, 144, 145, 151, 152 – Communication Controller Failure
If the fault does not automatically clear or by removing the EVSE connector from the vehicle, cycle
power on the WattStation.
7.4 Alarms
Code 153 – Ground fault
This alarm indicates that the charge controller has detected a ground fault condition that exceeds the
allowable levels per UL 2231-2. The station implements the CCID 20 protection as defined in UL 22312, which requires a 20mA ground fault to trip in under 1 second (higher currents require faster trip
times). The controller will automatically reclose after a 15 minute delay, up to a maximum of four
times per charging cycle. On the fifth ground fault, the controller will issue code 131 and the charging
plug will have to be removed from the EV to clear the fault.
Code 154 – Pilot transition violation
This alarm indicates that the charge controller has detected a transition from State A (12V) to State C
(6V) on the vehicle Pilot circuit input (J7). Unless it is specifically configured to allow the State A to State
C transition (bypassing State B) by enabling Simplified charging in the local configuration tool (see
Section 4.2.4 for Networked models or Section 5.3.1 for Non-Networked models), the charge controller
will issue this alarm. The alarm will clear automatically when the Pilot is returned to State A.
Code 155 – Pilot 0V feedback
This alarm indicates that the charge controller has detected zero volts on the vehicle Pilot circuit
input. The charge controller does not have the capability to take the pilot to 0V, therefore check for
problems in the wiring to J7. If necessary measure the resistance of the pilot conductor (J7 pin 1) to
chassis ground (J7 pin 2). Remember problems could be in the charge cord or on the vehicle side.
This alarm will clear automatically when the short circuit condition is removed.
Code 211 – Overvoltage
This alarm indicates that the charge controller has detected AC line voltage in excess of 270 Vac. This
alarm will only set when charging or trying to charge. It will not set during standby operation or when
the vehicle is still connected after charging completed. When the overvoltage alarm sets, the alarm
condition will persist for a minimum of one minute, after which time the alarm will clear when voltage
drops to 265 Vac or below.
Code 212 – Undervoltage
This alarm indicates that the charge controller has detected AC line voltage below 170 Vac. This alarm
will only set when charging or trying to charge. It will not set during standby operation or when the
vehicle is still connected after charging completed. When the undervoltage alarm sets, the alarm
condition will persist for a minimum of one minute, after which time the alarm will clear when voltage
rises to 177 Vac or above.
Code 214 – E-Stop input open
This alarm indicates that that the E-stop input has opened … inspect J14 jumper on the control board.
Code 215 – Charge Controller communication fault
This alarm indicates that the charge controller is having trouble communicating with the
communication controller (SBC). This should be a transient condition which should automatically
Clear, if not, cycle AC power to clear. If persistent inspect the 4-pin cable connecting the charge
controller J2 connector to the SBC CN1 (port 1) orCN2 (port 2) connector.
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8 LIMITED WARRANTY FOR GE
DuraStation (Pedestal)
Warranty”)WARRANTY
(“this
Any one or more of the following actions acknowledges
that you have read and agree to the terms of this
warranty agreement: Your use of the GE DuraStation
(Pedestal) packaged with this Instruction Manual (the
“Hardware”), online product registration of the
Hardware, or your return of the enclosed Registration
Card. GE’s warranty obligations for this Hardware
product are limited to the terms set forth in this Limited
Warranty and are limited by and subject to the
Exclusions and Limitations set out below.
GE warrants that this Hardware product shall be free of
defects in materials and workmanship under normal
use for a period of three (3) years from the date of
manufacture (the “Warranty Period”). If a defect in the
Hardware arises and a valid claim is received within
the Warranty Period, your sole and exclusive remedy
will be for GE, in its sole discretion and to the extent
permitted by law, to (1) repair the defect in the
Hardware at no charge, using new parts or refurbished
parts, or (2) exchange the Hardware with new or
refurbished hardware that is functionally equivalent to
the original Hardware, (the repaired Hardware and the
exchanged hardware are called the “Remedied
Hardware”). Any Remedied Hardware product will be
warranted for the remainder of the original warranty
period or ninety (90) days from delivery to the
customer, whichever is longer. In order to receive the
remedy set forth above, you must contact GE during
the Warranty Period at 888-437-3765 and provide the
model number, serial number and date of purchase.
Upon GE’s determination that the Hardware product
should be returned to GE, return the Hardware and
include with each returned item of Hardware (i) a copy
of your original purchase invoice or receipt to verify
your warranty; (ii) your name, address, and telephone
number; (iii) the Return Materials Authorization (RMA)
number.
In addition to the foregoing Hardware product
warranty, during the Warranty Period, GE shall also
provide telephone (888-437-3765) technical support
assistance.
Please note that the above warranty obligations of GE
do not apply to installation service of the Hardware.
38
GE Industrial Solutions
©2016 GE Company All Rights Reserved
DuraStation™ EV Charger User Manual
EXCLUSIONS AND LIMITATIONS
This warranty applies only to the Hardware manufactured by or for GE that can be identified by the “GE” trademark, trade
name, or logo affixed to it. This warranty does not apply to any non-GE hardware product or any software, even if packaged
or sold with the Hardware. Software distributed by GE with or without the GE brand name (including, but not limited to
system software) is not covered under this warranty. Refer to the End User Licensing Agreement accompanying the software
for details of your rights with respect to its use.
GE does not warrant that the operation of the Hardware will be uninterrupted or error-free. GE is not responsible for damage
arising from failure to follow instructions relating to the Hardware’s use.
This warranty does not apply to: (a) consumable parts, such as batteries, or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship; (b) cosmetic damage; (c) damage caused by
use with non-GE products; (d) damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external
causes; (e) damage caused by operating the Hardware product outside the permitted or intended uses described by GE; (f)
damage caused by service (including upgrades and expansions) not performed by GE, a GE-authorized service provider, an
authorized representative of GE, or a qualified electrician; (g) a product or part that has been modified to alter functionality or
capability without the written permission of GE; (h) defects caused by normal wear and tear or otherwise due to the normal
aging of the product; (i) removed or defaced GE serial numbers; or (j) damage caused by or via the network on which the
Hardware product is used including, but not limited to, any online intrusion or attack.
Important: Do not open, take apart or disassemble the Hardware in any way. Doing so may cause damage that is not
covered by this warranty. Only GE or a GE authorized service provider should perform service on the Hardware.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, GE SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF GE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED
WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THE EXPRESS WARRANTY PROVIDED IN THS WARRANTY SECTION AND TO THE REPAIR OR REPLACEMENT
SERVICE PROVIDED IN THIS WARRANTY SECTION AND EXCLUSIONS AND LIMITATIONS PROVISION SUB-SECTION, IN EACH
CASE AS DETERMINED BY GE. No oral or written information or advice given by GE or a GE-authorized representative shall
modify or extend any warranty. If any provision is held to be illegal or unenforceable, the legality or enforceability of the
remaining provisions shall not be affected or impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, GE IS NOT RESPONSIBLE FOR
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION,
OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO, LOSS OF USE; LOSS OF REVENUE OR ACTUAL OR
ANTICIPATED PROFITS OR SAVINGS; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR
CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY
AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE
GE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY
LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSION.
Print one set for each EVSE and keep this record in a safe location or inside the corresponding EVSE
39
GE Industrial Solutions
©2016 GE Company All Rights Reserved
DuraStation™ EV Charger User Manual
* SAVE THESE INSTRUCTIONS*
The instructions do not purport to cover all details or variations in equipment nor to provide for every possible
contingency to be met in connection with installation, operation or maintenance. Should further information be
desired or should particular problems arise which are not covered sufficiently for the purchaser’s purposes, the
matter should be referred to the GE Company.
40
GE Industrial Solutions
©2016 GE Company All Rights Reserved
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