Forced Air Holding Cabinet Original Instructions Installation, Operation and Maintenance Manual This manual is updated as new information and models are released. Visit our website for the latest manual. Part Number: 9291530 10/14 Safety Notices nWarning nWarning Read this manual thoroughly before operating, installing or performing maintenance on the equipment. Failure to follow instructions in this manual can cause property damage, injury or death. DANGER Do not install or operate equipment that has been misused, abused, neglected, damaged, or altered/ modified from that of original manufactured specifications. DANGER Keep power cord AWAY from HEATED surfaces. DO NOT immerse power cord or plug in water. DO NOT let power cord hang over edge of table or counter. DANGER To avoid pacemaker malfunction, consult physician or pacemaker manufacture about effects of microwave energy on pacemaker. nWarning Authorized Service Representatives are obligated to follow industry standard safety procedures, including, but not limited to, local/national regulations for disconnection / lock out / tag out procedures for all utilities including electric, gas, water and steam. nWarning Do Not Store Or Use Gasoline Or Other Flammable Vapors Or Liquids In The Vicinity Of This Or Any Other Appliance. Never use flammable oil soaked cloths or combustible cleaning solutions, for cleaning. nWarning This product contains chemicals known to the State of California to cause cancer and/or birth defects or other reproductive harm. Operation, installation, and servicing of this product could expose you to airborne particles of glasswool or ceramic fibers, crystalline silica, and/or carbon monoxide. Inhalation of airborne particles of glasswool or ceramic fibers is known to the State of California to cause cancer. Inhalation of carbon monoxide is known to the State of California to cause birth defects or other reproductive harm. Do not use electrical appliances or accessories other than those supplied by the manufacturer. nWarning Use caution when handling metal surface edges of all equipment. nWarning This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision concerning use of the appliance by a person responsible for their safety. Do not allow children to play with this appliance. nWarning DO NOT use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations. NOTE: Proper installation, care and maintenance are essential for maximum performance and trouble-free operation of your equipment. Visit our website www. mtwkitchencare.com for manual updates, translations, or contact information for service agents in your area. Table of Contents Section 1 General Information Model Numbers................................................................................................................... 5 Serial Number Information................................................................................................ 5 Warranty Information......................................................................................................... 5 Regulatory Certifications................................................................................................... 5 Section 2 Installation Location............................................................................................................................... 7 Weight of Equipment.......................................................................................................... 8 Clearance Requirements..................................................................................................... 8 Dimensions.......................................................................................................................... 8 Electrical Service................................................................................................................. 9 Voltage, Watts, Rated Amperages & Power Cord Chart.............................................................9 Section 3 Operation Control Panel.....................................................................................................................12 Controls/Programming/Settings.....................................................................................12 Pre-Heat Mode...................................................................................................................................... 12 Active Heating Mode.......................................................................................................................... 12 Programming Mode............................................................................................................................ 13 Diagnostic Mode ................................................................................................................................. 13 Temperature View Mode .................................................................................................................. 13 Temperature Service Mode ............................................................................................................. 13 Time Button ........................................................................................................................................... 13 Load New Software Via USB............................................................................................................. 13 Section 4 Maintenance Cleaning and Sanitizing Procedures................................................................................15 General..................................................................................................................................................... 15 Exterior Cleaning.................................................................................................................................. 15 Interior Cleaning................................................................................................................................... 16 Plastic Tray Cleaning............................................................................................................................ 16 Daily Cleaning Instructions............................................................................................................... 16 Section 5 Troubleshooting Troubleshooting Chart.....................................................................................................19 Part Number: 9291530 10/14 3 Table of Contents (continued) THIS PAGE INTENTIONALLY LEFT BLANK 4 Part Number: 9291530 10/14 Section 1 General Information Model Numbers Serial Number Information MHCFA holding cabinet serial and model numbers are located on the data plate. Data plates are located on the bottom and the right end of the unit. Domestic Models MHCFA22 MHCFA23 Always have the serial number of your unit available when calling for parts or service. MHCFA24 MHCFA34 For ICC time bar and kitchen minder connection questions and issues call - ICC Tech Division 631-673-5100 or 877-4228788 (North America only). Export Item/SKU Export Models MHCFA22EX MHCFA22 MHCFA23EX MHCFA23 Warranty Information MHCFA24EX MHCFA24 MHCFA34EX MHCFA34 Visit http://www.mercoproducts.com/minisite/service/ warranty_info to: MHCFA42EX MHCFA42 • Register your product for warranty. • Verify warranty information. • View and download a copy of your warranty. Model Suffix BP1 X X BP2 X X BS1 BS2 X X X X Dual Single X X X BP2R X X X X X X Domestic Models are certified by: • Underwriters Laboratories Sanitation • Underwriters Laboratories (UL) • Underwriters Laboratories of Canada (ULC) Export Models are certified by: X X BS2R* Regulatory Certifications X BP1R BS1R* Sided A/N R/G Light Time Bar None Secondary Primary Suffix Control Box X X • Underwriters Laboratories Sanitation • European Conformity • Technical Inspection Association X X BP1A X X BP2A X X BS1A X X BS2A X X X X X X NOTE: * Suffixes are not available for MHCFA34 and MHCFA34EX. Part Number: 9291530 10/14 5 General Information Section 1 THIS PAGE INTENTIONALLY LEFT BLANK 6 Part Number: 9291530 10/14 Section 2 Installation DANGER Location Installation must comply with all applicable fire and health codes in your jurisdiction. nWarning This equipment must be positioned so that the plug is accessible unless other means for disconnection from the power supply (e.g., circuit breaker or disconnect switch) is provided. DANGER Legs must be installed and the legs must be screwed in completely. nWarning DANGER Use appropriate safety equipment during installation and servicing. Adequate means must be provided to limit the movement of this appliance without depending on or transmitting stress to the electrical conduit or gas lines. nWarning nWarning Only trained and authorized service personnel or store manager should access the service screens. If changes to these settings are made incorrectly they will cause the unit to malfunction. To avoid instability the installation area must be capable of supporting the combined weight of the equipment and product. Additionally the equipment must be level side to side and front to back. nWarning This equipment is intended for indoor use only. Do not install or operate this equipment in outdoor areas. ,Caution Do not position the air intake vent near steam or heat exhaust of another appliance. The location selected for the equipment must meet the following criteria. If any of these criteria are not met, select another location. Part Number: 9291530 10/14 • Holding cabinets are intended for indoor use only. • The location MUST be level, stable and capable of supporting the weight of the equipment. • The location MUST be free from and clear of combustible materials. • Equipment MUST be level both front to back and side to side. • Position the equipment so it will not tip or slide. • Recommended air temperature is 41° - 86°F (5° - 30°C) . • Proper air supply for ventilation is REQUIRED AND CRITICAL for safe and efficient operation. Refer to Clearance Requirements chart on page 8. • Do not obstruct the flow of ventilation air. Make sure the air vents of the equipment are not blocked. 7 Installation Section 2 Weight of Equipment Clearance Requirements Domestic Model Export Item/SKU Weight MHCFA22 MHCFA22EX 40lbs/18kg MHCFA23 MHCFA23EX 65lbs/29kg MHCFA24 MHCFA24EX 85lbs/39kg MHCFA34 MHCFA34EX 125lbs/57kg MHCFA42EX 85lbs/39kg DANGER Minimum clearance requirements are the same for noncombustible locations as for combustible locations. The flooring under the appliance must be made of a noncombustible material. DANGER Risk of fire/shock. All minimum clearances must be maintained. Do not obstruct vents or openings. Sides/Back 1.0” (25mm) Dimensions 8 Domestic Model, Export Item/SKU Length Depth Height MHCFA22, MHCFA22EX 19.56” (497mm) 12.31” (313mm) 11.24” (285mm) MHCFA23, MHCFA23EX 29.57” (751mm) 12.31” (313mm) 11.24” (285mm) MHCFA24, MHCFA24EX 36.45” (926mm) 12.31” (313mm) 11.24” (285mm) MHCFA34, MHCFA34EX 36.45” (926mm) 12.31” (313mm) 15.70” (399mm) MHCFA42EX 19.56” (497mm) 12.31” (313mm) 20.32” (516mm) Part Number: 9291530 10/14 Section 2 Installation Electrical Service VOLTAGE, WATTS, RATED AMPERAGES & POWER CORD CHART All electrical work, including wire routing and grounding, must conform to local, state and national electrical codes. The following precautions must be observed: DANGER Check all wiring connections, including factory terminals, before operation. Connections can become loose during shipment and installation. DANGER Copper wire suitable for at least 167°F (75°C) must be used for power connections. • The equipment must be grounded. • A separate fuse/circuit breaker must be provided for each unit. • A qualified electrician must determine proper wire size dependent upon location, materials used and length of run (minimum circuit ampacity can be used to help select the wire size). • The maximum allowable voltage variation is ±10% of the rated voltage at equipment start-up (when the electrical load is highest). • Check all green ground screws, cables and wire connections to verify they are tight before start-up. nWarning This appliance must be grounded and all field wiring must conform to all applicable local and national codes. Refer to rating plate for proper voltage. It is the responsibility of the end user to provide the disconnect means to satisfy the authority having jurisdiction. Units with plugs are supplied with approximately 9ft cords, maximum 10ft. Domestic Model Voltage, Cycle, Phase Watts Amps Plug MHCFA22 120, 60, 1 1920 16.0 5-20P MHCFA23 208-230, 60, 1 3174 13.8 6-20P MHCFA24 208-230, 60, 1 3680 16.0 6-20P MHCFA34 208, 60, 1 3120 15.0 6-20P Export Item/SKU Voltage, Cycle, Phase Watts Amps Plug MHCFA22EX 200-240, 50/60, 1 2472 9.9-10.3 Varies per destination MHCFA23EX 200-240, 50/60, 1 2856 11.4-11.9 Varies per destination MHCFA24EX 200-240, 50/60, 1 2784 9.8-11.6 16A pin/sleeve (IEC-60309 16A, 3-pin plug) MHCFA34EX 200-240, 50/60, 1 3072 10.1-12.8 16A pin/sleeve (IEC-60309 16A, 3-pin plug) MHCFA42EX 200-240, 50/60, 1 2784 9.8-11.6 16A pin/sleeve (IEC-60309 16A, 3-pin plug) Part Number: 9291530 10/14 9 Installation Section 2 THIS PAGE INTENTIONALLY LEFT BLANK 10 Part Number: 9291530 10/14 Section 3 Operation DANGER The on-site supervisor is responsible for ensuring that operators are made aware of the inherent dangers of operating this equipment. DANGER Do not operate any appliance with a damaged cord or plug. All repairs must be performed by a qualified service company. DANGER Never stand on the unit! They are not designed to hold the weight of an adult, and may collapse or tip if misused in this manner. nWarning DO NOT use the cavity for storage. DO NOT leave paper products, cooking utensils, or food in the cavity when not in use. ,Caution Do not block the supply and return air grills or the air space around the air grills. Keep plastic wrappings, paper, labels, etc. from being airborne and lodging in the grills. Failure to keep the air grills clear will result in unsatisfactory operation of the system. ,Caution nWarning Some products such as whole eggs or sealed containers – for example, closed glass jars – are able to explode and SHOULD NOT be HEATED in this oven. Pressure may build up and erupt. Pierce yolk with fork or knife before cooking. Pierce skin of potatoes, tomatoes, and similar foods before cooking with microwave energy. When skin is pierced, steam escapes evenly. All covers and access panels must be in place and properly secured, before operating this equipment. ,Caution nWarning Do not contact moving parts. nWarning Liquids such as water, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling due to surface tension of the liquid. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons: Do not overheat the liquid. Stir the liquid both before and halfway through heating it. DO NOT cover racks or any other part of the oven with metal foil. Airflow restriction will cause overheating of the oven. nWarning Do not heat sealed containers or plastic bags in oven. Food or liquid could expand quickly and cause container or bag to break. Pierce or open container or bag before heating. nWarning Racks, utensils, rack guides, and oven surfaces may become hot during or after use. Use utensils or protective clothing, like pan grips or dry oven mitts, when necessary to avoid burns. Part Number: 9291530 10/14 11 Operation Section 3 Control Panel Left Display Time Button (nonfunctional) Temperature Button Right Display Program Button Day Part Button Up Button Enter Button Power Button Cancel Button Down Button Controls/Programming/Settings The Merco Holding Cabinet has been designed to afford foodservice operators the ability to cook menu components in advance and then gently store that product in the holding bins until an order is received. Once that order has been placed, the crew can assemble the order using hot and fresh menu components from the holding bins. This allows for operators to serve to order, helping increase speed of service while maintaining high product quality standards. The holding bin controller is, at all times, operating in one of the following modes. The indents indicate the submodes. Sub-modes are defined based on the navigation to the mode. I.e., to get to diagnostic mode you must be in active heating mode then enter programming mode. • Pre-Heat Mode • Active Heating Mode PRE-HEAT MODE The displays shall scroll the message Pre-Heating repeatedly during pre-heat mode. The LED corresponding to the active Day Part menu configuration will be on. Once a heater has reached 180°F (82°C), it will be regulated to the set point. The PRE-HEAT mode will be terminated when all of the heaters have reached 180°F (82°C) OR 15 minutes have passed. During Pre-Heat mode, all button presses will be ignored except the check mark button. If the check mark button is pressed and held for (3) seconds, the displays will scroll the message, Cancel Pre-Heat? If the check mark button is pressed again, the unit will Cancel the Pre-Heat mode and enter Active Heating Mode. If the cancel (X) button is pressed, the unit shall return to Pre-Heat Mode. ACTIVE HEATING MODE This is the active heating mode of operation. In active heating mode the displays will be blank and the day part LED light will be ON. Typical Operator Actions Action Instructions Turn Unit On Push Power button. Load bin with product Pull out tray, load product and reinsert tray. Empty bin Pull out tray and remove product. Reinsert tray. When the unit is first powered ON, the software version will scroll across the display. It will then begin to preheat. Allow it to preheat for 15 minutes, the display will scroll Preheating. During active heating mode, press enter to scroll the software version on the display. -- Programming Mode »» Diagnostic Mode -- Temperature View Mode »» Service Temperature Mode 12 Part Number: 9291530 10/14 Section 3 Operation PROGRAMMING MODE Press the program button to enter the programming mode. Zone and temperature will display. The zone will flash, press the up or down button to reach the desired zone. Press the day part button until the desired day part LED is ON. Press the temperature button and both the zone and temperature will flash. Press the up or down button to reach the desired temperature. The program button LED light will flash, indicating a program change has occurred. Press enter or the temperature button to return to the zone selection, the zone will flash. Press the program button to exit. DIAGNOSTIC MODE From Programming mode, press the program button and hold for 3 seconds to enter Diagnostic Mode. The software shall track the state of each thermocouple and the state of the thermocouple reading compared to the set point. If the software finds an error, it will begin to time it. When the timer reaches 15 minutes, an error code(s) will display (flash) on the screen. This shall continue indefinitely. Turning Off and On a unit will clear all TC State Display flags and reset all TC temp timer’s to 0. Right Display ZaEr b_cd a b c d Zone Location Section of Thermocouple Thermocouple with Error Zone with State reading compared Error to Set point 1 2 3 4 5 6 7 8 U=Upper L=Lower 0 = Ok 1 = Shorted 2 = Open Part Number: 9291530 10/14 TEMPERATURE SERVICE MODE Press the temperature button or when already in the temperature view mode press and the hold temperature button to display the actual thermocouple temperature. This is called the temperature service mode. Press the up or down button to scroll through zones. U stands for upper, L for lower. Press the temperature button or the cancel button to exit. During temperature service mode if the DOWN button is held for 3 seconds the temperature display shall be replaced with the word OFF, and the zone shall be considered OFF. If a zone is considered OFF, the triac outputs shall be set to off regardless of the thermocouple feedback for that zone. No alarms shall be initiated for a zone that is off. TIME BUTTON The time button has no function currently. Time will be displayed on the Timer Bar. TC Display Codes Left Display TEMPERATURE VIEW MODE Enter the temperature view mode by pressing the temperature button. The average temperature in the first zone will be displayed. Press the up or down button to scroll through zones. Zones progress from left to right, top to bottom. Press the temperature button or the cancel button to exit. 0 = Within Range 1 = Below Range 2 = Above Range LOAD NEW SOFTWARE VIA USB Firmware file must be loaded onto the top level of USB. While the unit is OFF, insert the new software USB into the port. Turn the unit ON by pushing the power button. The unit will detect the software and begin installation. The display will scroll Updating Firmware, then Preheating. When Preheating is scrolling it is clear to remove the USB. 13 Operation Section 3 THIS PAGE INTENTIONALLY LEFT BLANK 14 Part Number: 9291530 10/14 Section 4 Maintenance DANGER All utility connections and fixtures must be maintained in accordance with Local and national codes. DANGER It is the responsibility of the equipment owner to perform a Personal Protective Equipment Hazard Assessment to ensure adequate protection during maintenance procedures. DANGER Failure to disconnect the power at the main power supply disconnect could result in serious injury or death. The power switch DOES NOT disconnect all incoming power. DANGER Always discharge the ht capacitors before working on the oven using a suitably insulated 10mo resistor. DANGER Disconnect electric power at the main power disconnect for all equipment being serviced. Observe correct polarity of incoming line voltage. Incorrect polarity can lead to erratic operation. nWarning When using cleaning fluids or chemicals, rubber gloves and eye protection (and/or face shield) must be worn. ,Caution Maintenance and servicing work other than cleaning as described in this manual must be done by an authorized service personnel. Cleaning and Sanitizing Procedures GENERAL You are responsible for maintaining the equipment in accordance with the instructions in this manual. Maintenance procedures are not covered by the warranty. Maintenance Daily Exterior Interior Holding Bin, Bin Lid & Jet Plate Plastic Tray X X X After Prolonged At Start-Up Shutdown X X X X X X X X X EXTERIOR CLEANING nWarning Never use a high-pressure water jet for cleaning or hose down or flood interior or exterior of units with water. Do not use power cleaning equipment, steel wool, scrapers or wire brushes on stainless steel or painted surfaces. ,Caution Never use an acid based cleaning solution on exterior panels! Many food products have an acidic content, which can deteriorate the finish. Be sure to clean the stainless steel surfaces of ALL food products. The stainless steel outer case requires nothing more than a daily wiping with a damp cloth. If, however, an excessive amount of food particles/grease are allowed to collect, a non-abrasive cleaner (hot sudsy water) may be used. Wipe dry with a clean, soft cloth. Always rub with the “grain” of the stainless steel to avoid marring the finish. Never use steel wool or abrasive pads for cleaning. Never use chlorinated, citrus based or abrasive cleaners. Stainless steel exterior panels have a clear coating that is stain resistant and easy to clean. Products containing abrasives will damage the coating and scratch the panels. Daily cleaning may be followed by an application of stainless steel cleaner which will eliminate water spotting and fingerprints. Early signs of stainless steel breakdown are small pits and cracks. If this has begun, clean thoroughly and start to apply stainless steel cleaners in attempt to restore the steel. Part Number: 9291530 10/14 15 Maintenance Section 4 INTERIOR CLEANING ,Caution Do not use caustic cleaners on any part of the oven or oven cavity . Use mild, non abrasive soaps or detergents, applied with a sponge or soft cloth. Never use sharp implements or harsh abrasives on any part of the oven. DAILY CLEANING INSTRUCTIONS Unit must be cool to touch and disconnected from power source. The product holding bin, bin lid and jet plate may be cleaned via dishwasher or with warm soapy water. Care must be taken to prevent water or cleaning compounds from getting on internal parts, especially the switches on the control panel. PLASTIC TRAY CLEANING ,Caution Environmental stress cracking can occur, proper dilution and rinsing per detergent manufacturers’ directions are mandatory. 1. Wipe the stainless steel outer case with a damp cloth, rubbing with the grain of the steel. If an excessive amount of food particles/grease has collected, hot sudsy water (non-abrasive) may be used. Food-approved detergents can be used if they are diluted per manufacturers’ directions and adequately rinsed away prior to high temp drying cycle. Basic alcohols such as isopropyl are acceptable for hard-to-remove stains. Otherwise, do not use organic solvents. 2. Remove bins. 16 Part Number: 9291530 10/14 Section 4 3. Twist each jet plate assembly lever counter clockwise into the horizontal unlocked position. Maintenance 7. Reinstall the cleaned jet plate assemblies. 8. Twist each jet plate assembly lever clockwise into the vertical locked position. 4. Remove jet plate assemblies. 5. The product holding bins, bin lids and jet plates may be cleaned via dishwasher or with warm soapy water. 9. Reinstall the cleaned bins. 10.Plug the unit in. 6. Wipe the interior bottom with a damp cloth. If, however, an excessive amount of food particles/grease has collected, hot sudsy water (non-abrasive) may be used. Part Number: 9291530 10/14 17 Maintenance Section 4 THIS PAGE INTENTIONALLY LEFT BLANK 18 Part Number: 9291530 10/14 Section 5 Troubleshooting Troubleshooting Chart Problem Cause Correction Cabinet not running Fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker. Power cord unplugged. Plug in power cord. Cabinet temperature is too high Thermostat set too high. Set thermostat to lower temperature. Main power switch turned off. Turn main power switch on. Thermostat set too high. Set thermostat to lower temperature. Poor air circulation in cabinet. Re-arrange product to allow proper air circulation. Exterior thermometer is out of calibration. Re-calibrate thermometer. Jet plate out of unit. Reinstall jet plate. Pans out of unit. Reinstall pans in unit. Cabinet temperature is too low Part Number: 9291530 10/14 19 MERCO 980 SOUTH ISABELLA ROAD, MOUNT PLEASANT, MI 48858 800-678-9511 WWW.MERCOPRODUCTS.COM Every new piece of Manitowoc Foodservice equipment comes with KitchenCare™ and you choose the level of service that meets your operational needs from one restaurant to multiple locations. StarCare – Warranty & lifetime service, certified OEM parts, global parts inventory, performance audited ExtraCare — CareCode, 24/7 Support, online/mobile product information LifeCare – Install & equipment orientation, planned maintenance, KitchenConnect™, MenuConnect Talk with KitchenCare™ • 1-844-724-CARE • www.mtwkitchencare.com To learn how Manitowoc Foodservice and its leading brands can equip you, visit our global web site at www.manitowocfoodservice.com, then discover the regional or local resources available to you. ©2014 Manitowoc Foodservice except where explicitly stated otherwise. All rights reserved. Continuing product improvement may necessitate change of specifications without notice. Part Number: 9291530 10/14
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