LIMITED WARRANTY STATEMENT INVERTER CSI
LIMITED WARRANTY
STATEMENT
INVERTER CSI-KTL SERIES
Effective June 9, 2015
Ten (10) Year Limited Product Warranty
3.
1.
The following will render this Limited Warranty inapplicable, or
null and void and of no further force or effect:
GENERAL
Subject to the exclusions contained below, Canadian Solar
Inc. (“Canadian Solar”) warrants to the original buyer (the
“Buyer”) that all new CSI-KTL Series inverter products (the
“Products”) conform to applicable codes and standards and
shall be free from defects in materials and workmanship that
have an effect on Product functionality under normal
application, installation, use and service conditions as
specified in Canadian Solar’s standard installation and
operation manuals relevant to the Product (the “Product
documentation”) and in this warranty for a period of ten
(10) years, beginning on the date of installation or thirty (30)
days after delivery of the Product from Canadian Solar,
whichever is earlier (the “Limited Warranty”).
Canadian Solar warrants that the Product will maintain the
mechanical integrity and stability when used in accordance
with approved operation methods described in the Product
documentation.
2.
SCOPE OF WARRANTY
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This Limited Warranty covers only new Products installed
in North America.
In the event of a valid warranty claim, Canadian Solar will,
in its sole discretion, either repair the Product, replace
the Product with a product of the same type (or
equivalent type if the same type is not then available), or
refund the appropriate residual market value of the
Product, at no cost to the Buyer (other than the costs of
removing and shipping defective Products to Canadian
Solar, which shall be the Buyer’s sole cost and expense,
and any other costs described herein).
If the unit is replaced, the Buyer agrees to utilize the
return material authorization policy in place at the time
of replacement.
Canadian Solar warrants that any repaired or replaced
Product will be free from defects in material and
workmanship for the remainder of the original Product
warranty period.
The terms of this Limited Warranty shall apply to any
extension hereof for the applicable extension period.
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www.canadiansolar.com
EN-Rev INV CSI-KTL 1.0 Copyright©June.2015 Canadian
Solar Inc.
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WARRANTY TERMINATION AND EXCEPTIONS
Misuse and/or improper use, negligence, improper
installation, physical damage or alteration, either internally
or externally, use in an unsuitable environment for the
Product, including any environment or location that causes
excessive wear and tear or debris buildup within the
Product;
Where repairs have been performed on the Product other
than by an authorized service partner of Canadian Solar;
Where the Product has not been paid for in full by the Buyer
in accordance with required payment terms;
Where the Product is located outside of North America or
located at a site different from that indicated on the
Commissioning Test Record , in the Product registration, or
the Product’s original place of installation;
Where the Product is used as a component part of another
product expressly warranted by another manufacturer; and
Any modification or removal of marks, reverse engineering
or alteration of the original Product and of its original
identification and serial number.
The following are not included within the scope or application of
this Limited Warranty:
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Damage caused by fire, water, rust or other corrosion,
biological infestations, or any animals or insects;
Damage caused by improper installation, operation or
maintenance not performed in accordance with the Product
documentation or any local, provincial, state or federal
codes and requirements;
Third party component parts or monitoring systems;
Damage from shipping or transportation;
Material or workmanship not provided by Canadian Solar or
its approved service providers;
Replaceable service items, including fuses and filters;
Any costs incurred by the Buyer or installer for
troubleshooting, installation, removal of the Product;
Damage caused by force majeure, including but not limited
to flood, fire, earthquakes and lightning; and
Damage caused by external events such as high input
voltage from generators and electrical grid events outside
the specifications of the Product, including but not limited
to harmonics, voltage transients, flickering and frequency
events.
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In addition, this Limited Warranty does not include a
warranty of uninterrupted or error-free operation of the
Product, or warranties against normal wear and tear of the
Product or costs related to the removal, installation, or
troubleshooting of electrical systems.
4.
SOME JURISDICTIONS LIMIT OR DO NOT PERMIT
DISCLAIMERS OF WARRANTY, SO THIS PROVISION OR PARTS
HEREOF MAY NOT APPLY TO THE BUYER.
CONDITIONS
Any warranty claim is subject to (i) the receipt by Canadian
Solar of proof of purchase and (ii) the Product having been
commissioned by an authorized installer and (iii) the
completion and return of a Commissioning Test Record as
described in the Product documentation. Claims under the
Limited Warranty can only be accepted if the Buyer can
provide proof that the malfunctioning or nonconformity
results exclusively from defects in materials and/or
workmanship under normal application, installation, use and
service conditions specified in the Product documentation.
5.
CONTACT INFORMATION
If your Product requires troubleshooting or warranty service,
contact your installer or dealer. If you are unable to contact
your installer or dealer, or the installer or dealer is unable to
provide service, contact Canadian Solar directly at:
Canadian Solar Inc.
Attn: Customer Service Department
North America & South America
545 Speedvale Ave. West
Guelph, Ontario N1K 1E6, Canada
Tel: +1 855 315 8915
E-mail: service.ca@canadiansolar.com
6.
MISCELLANEOUS
CANADIAN SOLAR’S LIABILITY FOR ANY DAMAGES AND
LOSSES IS LIMITED TO AND SHALL NOT EXCEED THE
PURCHASE PRICE OF THE ORIGINAL PRODUCT AND
EXCLUDES INDIRECT AND CONSEQUENTIAL LOSSES
(INCLUDING WITHOUT LIMITATION LOST REVENUE AND
PROFITS) AS WELL AS PUNITIVE AND SPECIAL DAMAGES. IN
THE EVENT OF ANY DISCREPENCY BETWEEN ANY OTHER
APPLICABLE AGREEMENT, WARRANTY, GUARANTEE OR
AFTER-SALES PROVISIONS AND THIS LIMITED WARRANTY,
THIS LIMITED WARRANTY SHALL PREVAIL. THE RIGHT OF
MODIFICATION AND INTERPRETATION OF THIS LIMITED
WARRANTY IS RESERVED BY CANADIAN SOLAR. THIS
LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE
WARRANTY PROVIDED BY CANADIAN SOLAR REGARDING
THE CSI-SKL SERIES PRODUCTS AND SHOULD BE
CONSIDERED IN LIEU OF ALL OTHER WARRANTIES,
CONDITIONS,
GUARANTEES,
REPRESENTATIONS,
OBLIGATIONS AND LIABILITIES, IMPLIED OR EXPRESS,
WHERE PERMITTED BY LAW, INCLUDING, BUT NOT LIMITED
TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE OR APPLICATION, AND ALL OTHER
OBLIGATIONS ON THE PART OF CANADIAN SOLAR UNLESS
SUCH OTHER WARRANTIES AND OBLIGATIONS ARE
EXPRESSLY AGREED TO IN WRITING BY CANADIAN SOLAR.
www.canadiansolar.com
EN-Rev INV CSI-KTL 1.0 Copyright©June.2015 Canadian
Solar Inc.
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