SMART Board 8000i-G4 interactive flat panel setup and

SMART Board 8000i-G4 interactive flat panel setup and
SMART Board®
8000i-G4 series
Interactive flat panels
Setup and maintenance guide
For models 8070i-G4-SMP and 8084i-G4-SMP
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMART Support.
Serial number:
Date of purchase:
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Licenses
Supported licenses may differ by model.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States
and other countries.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that plays DivX
video. Visit divx.com for more information and software tools to convert your files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your
registration code, locate the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on how to complete your registration.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460688; 7,515710; 7,519,274
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Trademark notice
SMART Board, SMART Ink, SMART Meeting Pro, SMART Notebook, DViT, SMART GoWire, SMART Room System, smarttech, the SMART logo and all SMART
taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows and Lync are either registered
trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Molex is a trademark of Molex, its affiliates, related companies, licensors, and/or joint
venture partners.All third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2013 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents.
06/2013
smarttech.com/kb/170446
Important information
WARNING
l
Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
l
Do not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
l
Do not stand (or allow children to stand) on a chair to touch the surface of your SMART
product. Rather, mount the product at the appropriate height.
l
To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
l
If your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
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Ensure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
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Do not insert objects inside the cabinet ventilation holes, because they could touch dangerous
voltage points and cause electric shock, fire or product damage which may not be covered by
your warranty.
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Do not place any heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by your warranty.
l
Use only extension cords and outlets into which this product’s polarized plug can be fully
inserted.
l
Use the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of the
power outlet and that comply with your country’s safety standards.
l
If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments
with care when disposing of them.
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Do not move or mount the interactive flat panel by connecting rope or wire to its handles.
Because the interactive flat panel is heavy, rope, wire or handle failure could lead to personal
injury.
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IMPORT ANT INF ORMAT ION
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To prevent personal injury, do not attempt to mount or carry the interactive flat panel using your
own strength. Instead, use a lifting device with the included attachable eyebolts. The eyebolts
are not post-installation hardware.
l
Use only VESA®-approved mounting hardware.
l
Disconnect all power cables for your interactive flat panel from the wall outlet and seek
assistance from qualified service personnel when any of the following occurs:
o
The power cable or plug is damaged
o
Liquid is spilled into the interactive flat panel
o
Objects fall into the interactive flat panel
o
The interactive flat panel is dropped
o
Structural damage such as cracking occurs
o
The interactive flat panel behaves unexpectedly when you follow operating instructions
C A U TION
l
Do not install or remove the I/O extension module or an OPS computer while the interactive
flat panel is turned on.
l
Before you clean your SMART product, shut down or disconnect the computer. Otherwise,
you may scramble the desktop icons or inadvertently activate applications when you wipe the
screen.
l
Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
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Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
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The external power supply needs to meet the Limited Power Source (LPS) requirements of
CSA/UL/IEC/EN 60950-1, when required.
l
This SMART product should be used only with European TN and TT power distribution
systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. "This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral not
distributed, at 230V line-to-line." (IEC 60950:1999)
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing your SMART product.
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IMPORT ANT INF ORMAT ION
l
You must connect the USB cable that came with your SMART Board® interactive flat panel to
a computer that has a USB compliant interface and that bears the USB logo. In addition, the
USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and
CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to
the SMART Board interactive flat panel.
IMPOR TA N T
l
l
The following are the power requirements for your interactive flat panel:
Model
Power requirements
8070i-G4-SMP
100–240V, 8.9–4.5A, 50/60Hz, 700W
8084i-G4-SMP
100–240V, 50/60Hz, 530W
For additional requirements and other information, refer to your interactive flat panel’s
specifications (see Specifications on page 10).
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Contents
Important information
i
Chapter 1: Welcome
1
About your interactive flat panel
About this guide
Other documentation and resources
Chapter 2: Mounting your interactive flat panel
Before mounting your interactive flat panel
Choosing a location
Choosing a height
Chapter 3: Connecting power and devices
Connector panels
Connecting power
Connecting the room computer
Connecting cables for laptops
Connecting external speakers
Connecting other devices
Disabling the USB receptacles
Chapter 4: Setting up your interactive flat panel and room computer
Turning on your interactive flat panel and room computer for the first time
Installing SMART software
Chapter 5: Using your interactive flat panel
Turning on and turning off your interactive flat panel
Using presence detection
Using your interactive flat panel with the room computer
Using your interactive flat panel with guest laptops
Changing input sources
Using the remote control
Chapter 6: Maintaining your interactive flat panel
Opening SMART Settings
Updating software
Updating firmware
Calibrating your interactive flat panel
Orienting your interactive flat panel
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9
10
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15
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24
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24
27
27
28
29
29
31
32
33
35
36
43
43
44
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45
46
CONT ENT S
Replacing batteries in the remote control
Replacing a pen nib
Cleaning the screen
Cleaning the presence detection sensors
Cleaning the camera windows and reflective tape
Maintaining ventilation
Preventing condensation
Checking the interactive flat panel installation
Removing your interactive flat panel
Transporting your interactive flat panel
47
47
48
48
49
49
50
50
50
51
Chapter 7: Troubleshooting your interactive flat panel
53
Locating the interactive flat panel serial number
Resolving image issues
Resolving touch control and digital ink issues
Resolving audio issues
Resolving remote control issues
Resolving presence detection issues
Resolving issues using the SMART Connection Wizard
Resolving issues using SMART Board Diagnostics
Appendix A: Using the on-screen display menu
Changing settings in the on-screen display menu
SMART Board 8070i-G4-SMP interactive flat panel on-screen display menu
SMART Board 8084i-G4-SMP interactive flat panel on-screen display menu
Appendix B: Remotely managing your interactive flat panel
Connecting and configuring a room control system
Power modes
Room control system programming commands and responses
SMART Board 8070i-G4-SMP interactive flat panel commands
SMART Board 8084i-G4-SMP interactive flat panel commands
Appendix C: Hardware environmental compliance
53
53
58
60
61
62
63
64
65
65
66
72
81
82
83
84
86
95
109
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery
Directives)
Batteries
More information
Index
vi
109
109
109
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Chapter 1
Welcome
About your interactive flat panel
Features
Touch-enabled interactivity
Gesture support
Dual user support
Presence detection
Audio
SMART software
Components
Screen
Cameras and reflective tape channel
Presence detection sensors
Speakers
Pens and eraser
Color select module
Front control panel
Remote control
I/O extension module
Differences between models
About this guide
Other documentation and resources
Specifications
Installation instructions
Cabling guides
Help
Training
Knowledge base
This chapter introduces you to your SMART Board interactive flat panel and this guide.
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CHAPTER 1
Welcome
About your interactive flat panel
Your SMART Board interactive flat panel features SMART’s proprietary DViT® (Digital Vision Touch)
technology on an LCD screen with e-LED backlight which enables you to select, write and erase on
the interactive surface. You can do everything on the interactive flat panel that you can do at your
computer by touching the surface, and you can use an array of gestures within applications.
Features
Your interactive flat panel includes several features:
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Touch-enabled interactivity
l
Gesture support
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Dual user support
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Presence detection
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Audio
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SMART software
Touch-enabled interactivity
You can do everything on your interactive flat panel that you can do at your computer—open and
close applications, meet with others, create new documents or edit existing ones, visit websites, play
and manipulate videos and so on—by touching the interactive surface.
You can also write over any application in digital ink using one of the supplied pens or your finger, and
then erase the digital ink using the supplied eraser or your palm.
Object awareness enables you to pick up a pen, and then write, select or erase without replacing the
pen.
Gesture support
You can use an array of gestures within applications, including panning, scaling, rotating and zooming
in and out.
Dual user support
Two users can each pick up pens and draw on the screen at the same time, enabling greater
collaboration.
Presence detection
Your interactive flat panel has two presence detection sensors on its frame that can detect people up
to 16' (5 m) away. When the sensors detect people in the room, the interactive flat panel turns on.
When the sensors no longer detect people in the room, the interactive flat panel turns off.
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CHAPTER 1
Welcome
Audio
Your interactive flat panel includes two 10 W integrated front-firing speakers for presenting audio from
connected input sources.
SMART software
You can install the following SMART software on the computers connected to your interactive flat
panel to take full advantage of the interactive flat panel’s features:
Software
Description
SMART Product Drivers
SMART Product Drivers enables connected computers to detect
input from your interactive flat panel.
SMART Ink™
SMART Ink enables you to write and draw in digital ink over open
applications, files, folders, websites and any other open window on
your computer. When you write outside the open windows on your
computer, a SMART Ink Note appears and you can write inside the
note.
When you open an application that has its own ink tools, you can turn
off SMART Ink, and then use the application’s ink tools to write in the
content.
SMART Meeting Pro™
software
SMART Meeting Pro software enables you to use your interactive
flat panel in a meeting room.
You can write or draw on a digital whiteboard, present content on
your desktop and connect to individuals and other meeting rooms
using integrated conferencing software.
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CHAPTER 1
Welcome
Components
Your interactive flat panel consists of the following components:
No.
Name
1
Screen
2
Cameras and reflective tape channel
3
Presence detection sensor (×2)
4
Speakers
5
Pen (×2)
6
Eraser
7
Color select module
8
Front control panel
9
Remote control
N OTE
Components not pictured include the I/O extension module for external PCs, connector panels (see
Connector panels on page 18) and the menu control panel (see Menu control panel on page 41).
Screen
The active screen area specifications vary by model:
Models
Diagonal
Width
Height
Aspect ratio
8070i-G4-SMP
70" (178 cm)
61" (154.9 cm)
34 3/8" (87.2 cm)
16:9
8084i-G4-SMP
84" (213.4 cm)
73 1/4" (186.1 cm)
41 1/4" (104.7 cm)
16:9
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CHAPTER 1
Welcome
For information on cleaning the screen, see Cleaning the screen on page 48.
Cameras and reflective tape channel
In the corners of the screen, there are cameras that track finger and pen positions across the screen.
The screen is bordered by a channel that contains reflective tape.
For information on cleaning the camera windows and reflective tape, see Cleaning the screen on
page 48.
C A U TION
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Keep the reflective tape dry.
l
Do not remove or damage the reflective tape.
IMPOR TA N T
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Do not attach items such as adhesive notes to the screen because they will interfere with the
cameras.
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Do not place anything in the channel because it will interfere with the cameras.
Presence detection sensors
The interactive flat panel has two presence detection sensors on its frame that can detect people up
to 16' (5 m) away when the interactive flat panel is in Standby mode.
When the sensors detect motion in the room, the interactive flat panel turns on and displays a
welcome screen. Touching the screen activates the interactive flat panel. When the sensors no
longer detect people in the room, the interactive flat panel returns to Standby mode.
N OTES
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For information on cleaning your sensors, see Cleaning the presence detection sensors on
page 48.
l
Presence detection settings can be changed with the on-screen display menu.
l
If ECO Standby mode is enabled for SMART Board 8070i-G4-SMP interactive flat panels,
presence detection functionality is limited.
l
For more information on the on-screen display menu settings relevant for presence detection,
see page 70 for SMART Board 8070i-G4-SMP interactive flat panels or page 78 for
SMART Board 8084i-G4-SMP interactive flat panels.
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CHAPTER 1
Welcome
Speakers
Your interactive flat panel includes two 10 W integrated front firing speakers. You can connect
external speakers if desired (see Connecting external speakers on page 24).
Pens and eraser
Your interactive flat panel comes with two pens and an eraser.
The bottom bezel of the interactive flat panel includes magnetic holders for the pens and the eraser.
Removing a pen or the eraser from the holders activates it and enables you to either draw or erase
digital ink.
C A U TION
When returning the pen or eraser to the magnetic holder, ensure that it is centered on the holder to
prevent it from falling and potentially being damaged.
Color select module
The color select module enables you to access Help, open the on-screen keyboard, select pen
colors, right-click and orient the interactive flat panel.
No.
Name
1
Help
2
On-screen keyboard
3
Black pen color
4
Red pen color
5
Green pen color
6
Blue pen color
7
Right-click
8
Orient
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CHAPTER 1
Welcome
Front control panel
The front control panel contains the volume control, Mute, Input Select and Power/Standby buttons,
as well as the status light and the remote control sensor.
No.
Name
1
Volume control
2
Mute button
3
Input Select button
4
Power/Standby button / power light
5
Status light
6
Remote control sensor
IMPOR TA N T
l
If there is a film over the front control panel, remove the film before using the front control
panel.
l
Do not cover or block the front control panel or you could have reduced use of the remote
control.
In normal use:
l
The volume, mute and input buttons are blue.
l
The power light is green.
l
The status light is green.
For information on diagnosing issues using the front control panel lights, see Resolving blank screen
issues on page 54.
For information on disabling the front control panel for multiple interactive flat panel installations, see
page 70 for SMART Board 8070i-G4-SMP interactive flat panels or page 79 for SMART Board
8084i-G4-SMP interactive flat panels.
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CHAPTER 1
Welcome
Remote control
The remote control enables you to turn on and turn off your interactive flat panel, change the input
source, adjust the volume, access the on-screen menu and more.
For more information on the remote control, see Using the remote control on page 36.
I/O extension module
The I/O extension module is a module that you can install in the OPS slot located on the back of your
interactive flat panel. When installed, the I/O extension module enables you to connect a computer to
your interactive flat panel using the supplied USB and HDMI cables.
Differences between models
SMART Board 8000i-G4 series interactive flat panels include the following models:
l
SMART Board 8070i-G4-SMP interactive flat panel
l
SMART Board 8084i-G4-SMP interactive flat panel
The following table presents the key differences between these models:
Item
8070i-G4-SMP
8084i-G4-SMP
Screen size
(diagonal)
70" (178 cm)
84" (213.4 cm)
Computer
connections
2
3
Video and audio
inputs
HDMI (×3)1
HDMI (×3)1
DisplayPort
DispalyPort
VGA (×2)
VGA
DVI-D
DVI-D
Component video
Component video
Composite video
Composite video
S-video
Stereo 3.5 mm
Stereo 3.5 mm
Dual RCA audio (×2)
Dual RCA audio (×2)
1Including the HDMI connector on the I/O extension module
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CHAPTER 1
Welcome
Item
8070i-G4-SMP
8084i-G4-SMP
Video and audio
outputs
VGA
DVI-D
Stereo 3.5 mm (×3)
Stereo 3.5 mm (×4)
Dual RCA audio
Speaker wire connector
Speaker wire connector
Guide icons
N OTES
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Other, minor differences between models are noted throughout this guide.
l
Sections in this guide that are relevant to specific models are flagged with the icons defined in
the previous table.
About this guide
This guide explains how to set up and maintain your interactive flat panel. It includes the following
information:
l
How to mount your interactive flat panel
l
How to connect power and devices, including computers
l
How to set up your interactive flat panel and room computer
l
What users can do with your interactive flat panel
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How to maintain your interactive flat panel for years of use
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How to troubleshoot issues with your interactive flat panel
In addition, this guide includes information on your interactive flat panel’s on-screen display menu and
remote management support.
This guide is intended for individuals who are responsible for installing and maintaining interactive flat
panels in their organizations. Other documentation and resources are available for individuals who
use interactive flat panels.
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CHAPTER 1
Welcome
Other documentation and resources
In addition to this guide, there are resources for individuals who install, maintain and use interactive
flat panels.
Specifications
Your interactive flat panel’s specifications define the product’s dimensions, weights, recommended
operating and storage temperatures, power requirements and consumption and other important
information for installation and maintenance.
Models
Specifications
8070i-G4-SMP
smarttech.com/kb/170502
8084i-G4-SMP
smarttech.com/kb/170451
Installation instructions
Your interactive flat panel comes with installation instructions. These installation instructions explain
how to unpack, assemble and mount your interactive flat panel and how to connect it to computers
and other devices. If you misplaced these installation instructions, you can download a PDF version
from smarttech.com/kb/170513.
To use your interactive flat panel with a connected computer, you need to install SMART software on
the computer (see SMART software on page 3). If you need to deploy SMART software to multiple
computers on your network, refer to the system administrator’s guide (see
smarttech.com/kb/170518).
Cabling guides
Cabling guides are available to explain how to connect your interactive flat panel to computers and
other devices and how to route cables:
Models
Specifications
8070i-G4-SMP
smarttech.com/kb/170514
8084i-G4-SMP
smarttech.com/kb/170515
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CHAPTER 1
Welcome
Help
SMART software includes extensive Help which explains how to use both your interactive flat panel
and the software.
To view SMART software Help on your interactive flat panel
1. Press the Help button on the color select module.
The Help and Support for Your SMART Board Interactive Whiteboard window appears.
2. Press Help Center.
The Help appears.
TIP
If you want to view the Help on your smart phone, tablet or other Internet-connected mobile
device, scan the QR code that appears on the home page of the Help with your device’s
camera.
3. Use the Help’s table of contents or search to browse its contents.
Training
The SMART training website (smarttech.com/training) includes an extensive library of training
resources you can refer to when first learning to set up or use your interactive flat panel.
Knowledge base
The Support center (smarttech.com/support) includes a knowledge base that you can refer to when
performing maintenance on your interactive flat panel or troubleshooting issues with your interactive
flat panel.
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Chapter 2
Mounting your interactive
flat panel
Before mounting your interactive flat panel
Choosing a location
Choosing a height
13
15
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You can either mount your interactive flat panel on a wall, as documented in this chapter, or install it
on a stand as documented in the installation instructions provided with the stand.
To mount your interactive flat panel on a wall, you require a team of professional installers equipped
with a lifting device.
This chapter is intended for installers. Installers should read this chapter along with the installation
instructions included with the interactive flat panel before they mount the interactive flat panel.
WARNING
Improper mounting of your interactive flat panel can result in personal injury and product damage.
Before mounting your interactive flat panel
Do the following before mounting your interactive flat panel:
l
Review the environmental requirements in the interactive flat panel’s specifications (see
Specifications on page 10).
l
Save all product packaging so that it’s available if you need to transport the interactive flat panel.
If the original packaging isn’t available, you can purchase new product packaging from your
authorized SMART reseller (smarttech.com/where).
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CHAPTER 2
Mounting your interactive flat panel
l
Refer to local building codes to ensure the wall can support the weight of the interactive flat
panel and mounting equipment.
l
Models
Weight (lb.)
Weight (kg)
8070i-G4-SMP
205
93
8084i-G4-SMP
260
118.3
Attach the included eyebolts and washers to assist in mounting, and remove them after you
mount the interactive flat panel.
8070i-G4-SMP
8084i-G4-SMP
WARNING
Do not attempt to mount or carry the interactive flat panel using your own strength because it
could fall and cause personal injury. Attach a lifting device to the included eyebolts to lift and
carry the interactive flat panel.
C A U TION
Hand-tighten the eyebolts. If you over-tighten the eyebolts and damage the threads, you will
be unable to remove the eyebolts.
l
14
Use a standard VESA mounting plate (not included) to mount the interactive flat panel on a wall.
Models
Mounting plate
8070i-G4-SMP
800 mm × 400 mm
8084i-G4-SMP
600 mm × 400 mm
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CHAPTER 2
Mounting your interactive flat panel
l
Use M8 screws to fasten the wall bracket. The screws must be 14–15 mm long plus the
thickness of the bracket and the washer.
N OTE
The recommended fasten force is 99.57–121.70 in-lb. (11.25–13.75 N·m).
l
Because the receptacles might not be easily accessible after the installers mount the interactive
flat panel, consider connecting cables for power, computers and other devices while the
interactive flat panel is still in its packaging or is suspended from a lifting device (see Connecting
power and devices on page 17).
l
Before turning on the interactive flat panel for the first time, clean the camera windows and
reflective tape following the instructions in Cleaning the camera windows and reflective tape on
page 49.
Choosing a location
Do the following when choosing a location for the interactive flat panel:
l
Do not install the interactive flat panel in a location where a door or gate could hit it.
l
Do not install the interactive flat panel in an area where it will be subjected to strong vibrations or
dust.
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Do not install the interactive flat panel near where the main power supply enters the building.
l
Ensure adequate ventilation or provide air conditioning around the interactive flat panel so that
heat can flow away from the unit and the mounting equipment.
l
If you mount the interactive flat panel in a recessed area, leave at least 4" (10 cm) of space
between the interactive flat panel and the recessed walls to enable ventilation and cooling.
Choosing a height
Consider the general height of the user community when you
choose the height for the interactive flat panel.
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Chapter 3
Connecting power and devices
Connector panels
SMART Board 8070i-G4-SMP interactive flat panel connector panels
SMART Board8084i-G4-SMP interactive flat panel connector panels
Connecting power
Connecting the room computer
Connecting cables for laptops
Connecting laptop cables to SMART Board 8070i-G4-SMP interactive flat panels
Connecting laptop cables to SMART Board 8084i-G4-SMP interactive flat panels
Connecting external speakers
Connecting other devices
Disabling the USB receptacles
18
18
20
21
22
22
22
23
24
24
24
This chapter includes information on connecting your interactive flat panel to power, computers and
other devices.
In a typical installation, you connect your interactive flat panel to a
room computer and up to one guest laptop (SMART Board
8070i-G4-SMP interactive flat panels) or to a room computer and
up to two guest laptops (SMART Board 8084i-G4-SMP interactive
flat panels). You can also connect external speakers, DVD
players, document cameras and other devices.
N OTES
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This chapter assumes that you installed the I/O extension module (see Installation
instructions on page 10).
l
The connections in this chapter are based on the default USB mappings. However, you can
customize these mappings (see page 71 for SMART Board 8070i-G4-SMP interactive flat
panels or page 79 for SMART Board 8084i-G4-SMP interactive flat panels).
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Connecting power and devices
Connector panels
There are connector panels on the top, left, right and bottom of your interactive flat panel as well as on
the I/O extension module.
SMART Board 8070i-G4-SMP interactive flat panel connector panels
The following diagram and table present the connectors on SMART Board 8070i-G4-SMP interactive
flat panels:
No.
Type
Details
Top connector panel
1
USB
USB 3.0 Type-A receptacle
2
Audio out
Stereo 3.5 connector
3
DC power
19V DC Molex® Micro-Fit 2-pin connector
Left connector panel
4
DC power
19V DC Molex Micro-Fit 2-pin connector
5
Audio out
Stereo 3.5 mm connector
6
USB
USB 2.0 Type-A receptacle
Right connector panel
7
DC power
19V DC Molex Micro-Fit 2-pin connector
8
Audio out
Stereo 3.5 mm connector
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Identifier
CHAPTER 3
Connecting power and devices
No.
Type
Details
Identifier
Bottom connector panel
9
AC power
AC power pass-through
10
AC power
AC power inlet and switch
11
USB
USB 2.0 Type-B receptacle
12
Room control in
RS-232 connector
13
Room control out /
pass-through
RS-232 connector
14
Video in
DisplayPort connector
DPORT
15
Video in
HDMI connector
HDMI1
16
Video in
HDMI connector
HDMI2
17
Video in
DVI-D connector
DVI
18
Video in
VGA connector
VGA1
19
Video in
VGA connector
VGA2
20
Video out
VGA connector
21
Video in
Composite video receptacle
DVD/HD
22
Video in
Component video (Y, Pb/Cb, Pr/Cr)
receptacles
VIDEO
23
Video in
S-video connector
S-VIDEO
24
Audio in
Stereo 3.5 mm connector
AUDIO1
25
Audio in
Dual RCA audio receptacles
AUDIO2
26
Audio in
Dual RCA audio receptacles
AUDIO3
27
Audio out
Dual RCA audio receptacle
28
Audio out
Speaker wire connectors
USB2
I/O extension module
29
Video in
HDMI connector
HDMI3/PC
30
USB
USB 2.0 Type-B receptacle
USB1
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SMART Board8084i-G4-SMP interactive flat panel connector panels
The following diagram and table present the connectors on SMART Board 8084i-G4-SMP interactive
flat panels:
No.
Type
Details
Identifier
Top connector panel
1
USB
USB 3.0 Type-A receptacle
2
Audio out
Stereo 3.5 connector
3
DC power
19V DC Molex Micro-Fit 2-pin connector
Left connector panel
4
USB
USB 2.0 Type-A receptacle
5
Audio out
Stereo 3.5 mm connector
6
DC power
19V DC Molex Micro-Fit 2-pin connector
Right connector panel
7
Audio out
Stereo 3.5 mm connector
8
DC power
19V DC Molex Micro-Fit 2-pin connector
Bottom connector panel
9
Audio in
Dual RCA audio receptacles
AUDIO2
10
Audio in
Dual RCA audio receptacles
AUDIO3
11
Video in
Composite video receptacle
Composite
12
Video in
Component video (Y, Pb, Pr) receptacles
Component
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Connecting power and devices
No.
Type
Details
Identifier
13
Audio out
Speaker wire connectors
14
Room control in
RS-232 connector
15
Room control out /
pass-through
RS-232 connector
16
Video in
DisplayPort connector
DPORT
17
Video in
HDMI connector
HDMI2
18
Service
USB 2.0 Type-A receptacle
19
Video in
VGA connector
VGA
20
Audio in
Stereo 3.5 mm connector
AUDIO1
21
Audio out
Stereo 3.5 mm connector
22
USB
USB 2.0 Type-B receptacle
USB2
23
USB
USB 2.0 Type-B receptacle
USB3
24
Video in
HDMI connector
HDMI1
25
Video in
DVI-D connector
DVI-D
26
Video out
DVI-D connector
I/O extension module
27
Video in
HDMI connector
HDMI3/PC
28
USB
USB 2.0 Type-B receptacle
USB1
Back of the interactive flat panel
29
AC power
AC power inlet and switch
Connecting power
Connect the supplied power cable from the AC power inlet on the bottom connector panel
(SMART Board 8070i-G4-SMP interactive flat panels) or on the back of the interactive flat panel
(SMART Board 8084i-G4-SMP interactive flat panels) to a power outlet.
N OTE
Refer to your interactive flat panel’s specifications for power requirements and power consumption
information (see Specifications on page 10).
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CHAPTER 3
Connecting power and devices
Connecting the room computer
Using the supplied USB and HDMI cables, connect the room computer to the USB1 receptacle and
the HDMI3/PC connector on the I/O extension module, which is located on the back of your
interactive flat panel.
8070i-G4-SMP
8084i-G4-SMP
N OTE
SMART Board 8084i-G4-SMP interactive flat panels support 4K UHD (3840 × 2160). However, you
can only connect computers and other devices that output this resolution to the HDMI1 and HDMI2
connectors on the bottom connector panel, not the HDMI3/PC connector on the I/O extension
module. You can customize the USB mappings to map the USB1 receptacle on the I/O extension
module to the HDMI1 or HDMI2 connectors on the bottom connector panel (see page 79).
Connecting cables for laptops
You can install cables that enable users to connect laptops to your interactive flat panel from another
location in the room, such as on a conference table. By installing these cables, you make use of
connectors that might not be accessible when your interactive flat panel is wall-mounted.
You can then run the cables across floors or behind walls to the conference table.
WARNING
Ensure that any cables extending across the floor to your SMART product are properly bundled and
marked to avoid a trip hazard.
Connecting laptop cables to SMART Board 8070i-G4-SMP
interactive flat panels
You can connect up to one laptop to a SMART Board 8070i-G4-SMP interactive flat panel.
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Connecting power and devices
For this laptop:
l
Connect a USB cable to the USB2 receptacle
on the bottom connector panel.
l
Connect an HDMI cable to the HDMI2
connector on the bottom connector panel.
N OTE
You can use the provided CAT 5 USB extender to extend the USB connection between the
interactive flat panel and a laptop.
Connecting laptop cables to SMART Board 8084i-G4-SMP
interactive flat panels
You can connect up to two laptops to a SMART Board 8084i-G4-SMP interactive flat panel.
For the first laptop:
l
Connect a USB cable to the USB2 receptacle on the
bottom connector panel.
l
Connect an HDMI cable to the HDMI2 connector on
the bottom connector panel.
For the second laptop:
l
Connect a USB cable to the USB3 receptacle on the
bottom connector panel.
l
Connect a DVI cable to the DVI-D connector on the
bottom connector panel.
N OTE
You can use the provided CAT 5 USB extender to extend the USB connection between the
interactive flat panel and a laptop.
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Connecting power and devices
Connecting external speakers
Your interactive flat panel includes two 10 W speakers below the screen. You can connect external
speakers using the stereo 3.5 mm connectors on either side of the interactive flat panel.
Alternatively, you can use the speaker wire connectors on the bottom connector panel.
Connecting other devices
You can connect other devices such as DVD players and document cameras to your interactive flat
panel using the video and audio input connectors on the bottom connector panel.
N OTES
l
For SMART Board 8070i-G4-SMP interactive flat panel, users can specify the current audio by
selecting it in the on-screen display menu or by pressing the AUDIO INPUT button on the
remote control (see page 69).
l
For SMART Board 8084i-G4-SMP interactive flat panels, video input connectors are mapped
to audio input connectors:
Video
Audio
VGA
AUDIO1 (stereo 3.5 mm)
DVI-D
AUDIO2 (dual RCA audio)
Component video
AUDIO3 (dual RCA audio)
You can change these mappings in the on-screen display menu (see page 76).
Disabling the USB receptacles
The top and left connector panels include USB Type-A receptacles. You can disable these
receptacles so that they can’t access computers connected to your interactive flat panel.
C A U TION
l
Disconnect the power supply for your interactive flat panel before you disable the USB
receptacles.
l
Complete the following procedure in a static-free environment to prevent electrostatic shock
and damage to the interactive flat panel.
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Connecting power and devices
To disable the USB receptacles
1. Locate the rectangular cut-out on the back of the top connector panel.
2. Remove the screw securing the cut-out with a Phillips screwdriver. Retain
the screw and cut-out.
3. Locate the black jumper on the circuit board inside the panel.
4. Pull the black jumper off of the circuit board with pliers.
C A U TION
To prevent damage, do not touch the circuit board with the pliers.
N OTE
You can install the jumper again to enable the USB receptacle.
5. Repeat steps 1 to 4 for the left connector panel.
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Chapter 4
Setting up your interactive
flat panel and room computer
Turning on your interactive flat panel and room computer for the first time
Installing SMART software
Downloading and installing SMART software
Deploying SMART software to multiple computers
27
28
28
28
This chapter explains how to set up your interactive flat panel and room computer after mounting your
interactive flat panel and connecting power and devices.
Turning on your interactive flat panel and
room computer for the first time
After connecting your room computer to the interactive flat panel (see Connecting the room computer
on page 22) and mounting the interactive flat panel (see Mounting your interactive flat panel on page
13), you can turn on both devices.
To turn on your interactive flat panel and room computer for the first time
1. Turn on your room computer.
2. Turn on your interactive flat panel by flicking the power switch beside the AC power inlet.
3. Press the Power/Standby button
4. Press the Input Select button
on the front control panel.
on the front control panel until the input source is HDMI3/PC.
TIP
Alternatively, you can press the power and input buttons on the remote control (see Remote
control buttons on page 37).
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CHAPTER 4
Setting up your interactive flat panel and room computer
Installing SMART software
To take full advantage of your interactive flat panel’s features, you must download and install SMART
software on your room computer.
Downloading and installing SMART software
To download and install SMART software
1. Go to smarttech.com/downloads.
2. Scroll to the SMART Meeting Pro software section.
3. Click Choose a version, and then select the most recent version.
4. Click Download.
5. Follow the on-screen instructions to save the installer to a temporary location.
6. Double-click the installer.
7. Follow the on-screen instructions to install SMART software.
Deploying SMART software to multiple computers
You may need to deploy SMART software to multiple computers in the following situations:
l
Your organization has multiple interactive flat panels, each with its own room computer.
l
You want to deploy SMART software to users’ laptops so that they can use their laptops with
your interactive flat panel.
To deploy your interactive flat panels to multiple computers, refer to the appropriate system
administrator’s guide (see Installation instructions on page 10).
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Chapter 5
Using your interactive flat panel
Turning on and turning off your interactive flat panel
Turning on and turning off SMART Board 8070i-G4-SMP interactive flat panels
Turning on and turning off SMART Board 8084i-G4-SMP interactive flat panels
Using presence detection
Using your interactive flat panel with the room computer
Using SMART software
Using the USB receptacle
Using your interactive flat panel with guest laptops
Connecting a guest laptop directly to your interactive flat panel
Connecting a guest laptop through a SMART GoWire cable
Changing input sources
Using the remote control
Remote control sensor
Remote control buttons
SMART Board 8070i-G4-SMP interactive flat panel remote control
SMART Board 8084i-G4-SMP interactive flat panel remote control
Menu control panel
This chapter explains how to use the key features of your interactive flat panel.
Turning on and turning off your
interactive flat panel
You can turn on and turn off your interactive flat panel using the front control panel or the remote
control.
N OTE
If presence detection is enabled, the interactive flat panel turns on and turns off automatically (see
Using presence detection on page 31).
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29
30
31
31
32
32
32
33
33
34
35
36
36
37
38
40
41
CHAPTER 5
Using your interactive flat panel
Turning on and turning off SMART Board 8070i-G4-SMP
interactive flat panels
To turn on your interactive flat panel
1. Turn on your computer.
2. Press the Power/Standby button
on the front control panel.
OR
Press the POWER ON button on the remote control.
Your computer’s logon screen or desktop appears on your interactive flat panel.
IMPOR TA N T
If the power light on the front control panel is off, either the interactive flat panel is not plugged
in or the main power switch on the bottom connector panel is turned off. To find the main power
switch, see Connector panels on page 18.
To turn off your interactive flat panel
1. Turn off your computer.
2. Press the Power/Standby button
on the front control panel.
OR
Press the STANDBY button on the remote control.
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Turning on and turning off SMART Board 8084i-G4-SMP
interactive flat panels
To turn on your interactive flat panel
1. Turn on your computer.
2. Press the Power/Standby button
on the front control panel.
OR
Press the POWER button or the MONITOR ON button on the remote control.
Your computer’s logon screen or desktop appears on your interactive flat panel.
IMPOR TA N T
If the power light on the front control panel is off, either the interactive flat panel is not plugged
in or the main power switch on the back of the interactive flat panel is turned off. To find the
main power switch, see Connector panels on page 18.
To turn off your interactive flat panel
1. Turn off your computer.
2. Press the Power/Standby button
on the front control panel.
OR
Press the POWER button or the MONITOR OFF button on the remote control.
Using presence detection
Your interactive flat panel has two
presence detection sensors on its frame
that can detect people up to 16' (5 m)
away when the interactive flat panel is in
Standby mode.
When the sensors detect motion in the
room, the interactive flat panel turns on
and displays a welcome screen.
Touching the screen activates the
interactive flat panel. When the sensors
no longer detect people in the room, the interactive flat panel returns to Standby mode.
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N OTE
If ECO Standby mode is enabled for SMART Board 8070i-G4-SMP interactive flat panels,
presence detection functionality is limited.
Presence detection settings can be changed with the on-screen display menu.
For more information on the on-screen display menu settings relevant for presence detection, see
page 70 for SMART Board 8070i-G4-SMP interactive flat panels or page 78 for SMART Board
8084i-G4-SMP interactive flat panels.
For information on cleaning your sensors, see Cleaning the presence detection sensors on page 48.
Using your interactive flat panel with the
room computer
Users will most often use the interactive flat panel with the room computer you set up in the previous
chapter (see Setting up your interactive flat panel and room computer on page 27).
Using SMART software
The SMART software installed on the room computer allows users to do the following:
l
Interact with objects on the screen by touching them
l
Write, draw and erase digital ink
l
Use multitouch gestures to browse pages, zoom in and out, and resize, rotate, group, ungroup
and flick objects
l
Create and participate in collaborative meetings
For more information on the software and how you can use it with your interactive flat panel, refer to
the Help (see Help on page 11).
Using the USB receptacle
You can connect a USB drive or device to
the USB Type-A receptacles on the left
connector panel of your interactive flat panel,
and then access it from the room computer.
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N OTES
l
The room computer must be connected to the USB1 receptacle on the I/O extension module.
l
You can disable the USB receptacle (see Disabling the USB receptacles on page 24).
To use the USB receptacle
1. If the room computer’s display isn’t visible on the interactive flat panel, change to the HDMI3/PC
input source (see Changing input sources on page 35).
2. Connect a USB device to the USB Type-A receptacle.
3. Use the room computer to access the content on your USB device.
Using your interactive flat panel with
guest laptops
Users can connect up to one guest laptop to SMART Board 8070i-G4-SMP interactive flat panels or
up to two guest laptops to SMART Board 8084i-G4-SMP interactive flat panels using the cables you
installed (see Connecting cables for laptops on page 22).
Connecting a guest laptop directly to your interactive flat panel
When a user connects a guest laptop to the interactive flat panel, the laptop’s desktop is displayed on
the interactive flat panel and touch interactivity is enabled if SMART software is installed (see
Installing SMART software on page 28).
N OTE
If SMART software isn’t installed, you can connect the laptop to the interactive flat panel through a
SMART GoWire cable (see Connecting a guest laptop through a SMART GoWire cable on the next
page).
To connect a guest laptop to the HDMI2 input source
1. Connect the USB cable from the interactive flat panel’s USB2 receptacle to the guest laptop.
2. Connect the HDMI cable from the interactive flat panel’s HDMI2 connector to the guest laptop.
3. Turn on the laptop.
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4. Press the Input Select button
on the front control panel until the input source is HDMI2.
TIP
Alternatively, you can press the Input button on the remote control (see Remote control
buttons on page 37).
To connect a guest laptop to the DVI-D input source (SMART Board 8084i-G4-SMP
interactive flat panels only)
1. Connect the USB cable from the interactive flat panel’s USB3 receptacle to the guest laptop.
2. Connect the DVI cable from the interactive flat panel’s DVI-D connector to the guest laptop.
3. Turn on the laptop.
4. Press the Input Select button
on the front control panel until the input source is DVI-D.
TIP
Alternatively, you can press the Input button on the remote control (see Remote control
buttons on page 37).
Connecting a guest laptop through a SMART GoWire cable
If you want to connect a laptop that doesn’t have SMART software installed, you can use a
SMART GoWire cable. The SMART GoWire cable enables you to have touch control of the laptop
and use SMART Meeting Pro PE software without installing the software on the laptop.
IMPOR TA N T
Your interactive flat panel supports the SMART GoWire cable with SMART Meeting Pro PE
software only. It does not support the SMART GoWire cable with SMART Notebook™
collaborative learning software.
To connect a SMART GoWire cable
1. Connect the guest laptop to the interactive flat panel as described in Connecting a guest laptop
directly to your interactive flat panel on the previous page.
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2. Disconnect the USB cable from your laptop, and then connect it to the SMART GoWire cable’s
USB receptacle.
N OTE
If the SMART GoWire cable isn’t connected to your interactive flat panel through a USB cable,
you have access to SMART Meeting Pro PE software on your laptop for five minutes, and
then the software closes.
3. Connect the SMART GoWire cable’s USB connector to your laptop.
The AutoPlay dialog box appears.
4. Select Start SMART Meeting Pro PE.
SMART Meeting Pro PE software starts. You have touch control of your laptop on your
interactive flat panel and can use SMART Meeting Pro PE software while your laptop is
connected to your interactive flat panel.
To disconnect a SMART GoWire cable
1. If required, save your SMART Meeting Pro software file to your laptop. You can save the file as
an .fcw file.
N OTE
You can open an .fcw file on a computer that has SMART Meeting Pro software or
SMART Meeting Pro PE software or that is connected to a SMART product through a
SMART GoWire cable.
2. Close SMART Meeting Pro PE software.
3. Disconnect the SMART GoWire cable from your laptop and the USB cable.
Changing input sources
You can connect the interactive flat panel to a room computer, one or two guest laptops and other
devices (see Connecting power and devices on page 17).
You can display a device’s input source by pressing the Input Select button
on the front control
panel until the device’s input appears on the interactive flat panel. Alternatively, you can press the
Input button on the remote control.
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TIP
The remote control for SMART Board 8070i-G4-SMP interactive flat panels has buttons for each
input source (HDMI1, HDMI2, HDMI3/PC and so on). Press one of these input source buttons to
display the connected device’s input.
Using the remote control
The infrared remote control enables you to turn on and turn off your interactive flat panel, change the
input source, change the volume and more. You can also use the remote control to open the
on-screen display menu and then change the interactive flat panel’s settings.
If the remote control doesn’t respond, see Resolving remote control issues on page 61.
C A U TION
l
Do not subject the remote control to strong shock.
l
Keep the remote control away from liquids. If it gets wet, wipe it dry immediately.
l
Do not expose the remote control to heat or steam.
l
Do not open any part of the remote control other than the battery compartment and
picture-in-picture compartment.
IMPOR TA N T
The remote control system does not function when strong light strikes the remote control sensor or
when there is an object between the remote control and its sensor.
Remote control sensor
The remote control sensor is located on the front control panel. It
enables you to control your interactive flat panel from an angle of
30º and within a distance of 23' (7 m) using the included remote
control.
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IMPOR TA N T
The remote control might not function when the infrared remote control sensor is blocked or when it
is in direct sunlight or strong lighting.
Remote control buttons
The remote control enables you to access on-screen menus and to change display and input settings.
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Using your interactive flat panel
SMART Board 8070i-G4-SMP interactive flat panel remote control
No.
Name
Description
1
POWER ON
Turn on your interactive flat panel
2
ASPECT
Select the aspect ratio
3
STILL
Turn on or off the still picture mode
4
[Number buttons]
Press buttons on the number pad to set and change passwords,
change channels or customize or change settings
5
DISPLAY
Display the information menu
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Using your interactive flat panel
No.
Name
Description
6
SET
Open a selected menu option in the on-screen display menu
7
[Left and right buttons]
Change the value of the selected menu option in the on-screen
display menu
8
AUTO SET UP
Automatically set the H position, V position and clock phase (for
VGA video inputs only)
9
VOL +/-
Increase or decrease the audio output level
10
AUDIO INPUT
Select the audio input source
11
[Input buttons]
Select a specific video input
12
SLEEP
Set a timer to turn off the interactive flat panel
13
INPUT
Switch video inputs
14
SOUND
Select artificial surround sound
15
MUTE
Mute audio inputs for your interactive flat panel
16
EXIT
Close the on-screen display menu
17
[Up and down buttons]
Select a menu option in the on-screen display menu
18
MENU
Display the on-screen display menu
19
*
[Not in use]
20
PICTURE MODE
Select the picture mode
21
MTS
[Not in use]
22
STANDBY
Turn off your interactive flat panel (in Standby mode)
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SMART Board 8084i-G4-SMP interactive flat panel remote control
No.
Name
Description
1
POWER
Turn on or off your interactive flat panel
2
MONITOR
Alternate between different interactive flat panel modes
(on, off and Standby) depending on how you have configured
Standby mode
3
[Number buttons]
Press buttons on the number pad to set and change passwords,
or to customize or change settings
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No.
Name
Description
4
1/a/A
Switch the number pad between number input (1, 2, 3),
lowercase letter input (a, b, c) and uppercase letter input
(A, B, C)
5
MARK/ARC
Set the aspect ratio
6
VOL +/-
Increase or decrease audio output level
7
MUTE
Mute audio inputs for your interactive flat panel
8
MENU
Display the on-screen display menu
9
[Up, down, left and
right buttons]
Select a menu option in the on-screen display menu, and then
change the value of the selected menu option
10
OK
Open a selected menu option in the on-screen display menu
11
BACK
Return to the previous screen in the on-screen display menu
12
ID
[Not in use]
13
[Video buttons]
Play, pause, stop, fast forward and rewind video
14
TILE
[Not in use]
15
EXIT
Close the on-screen display menu
16
S.MENU
[Not in use]
17
AUTO
Automatically set the H position, V position and clock phase (for
VGA video inputs only)
18
BRIGHTNESS
Increase or decrease brightness
19
PSM
Set the picture mode, sound mode and sleep timer
20
CLEAR
Clear number or letter input
21
INPUT
Switch video inputs
22
ENERGY SAVINGS
[For future use]
Menu control panel
As an alternative to using your remote control to navigate the on-screen display menu, you can use
the menu control panel located on the bottom of your interactive flat panel.
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SMART Board 8070i-G4-SMP interactive flat panels
No.
Name
1
MENU
2
SET
3
[Up]
4
[Down]
5
[Left]
6
[Right]
SMART Board 8084i-G4-SMP interactive flat panels
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No.
Name
1
MENU
2
OK
3
[Up]
4
[Down]
5
[Left]
6
[Right]
Chapter 6
Maintaining your
interactive flat panel
Opening SMART Settings
Updating software
Updating firmware
Calibrating your interactive flat panel
Orienting your interactive flat panel
Replacing batteries in the remote control
Replacing a pen nib
Cleaning the screen
Cleaning the presence detection sensors
Cleaning the camera windows and reflective tape
Maintaining ventilation
Preventing condensation
Checking the interactive flat panel installation
Removing your interactive flat panel
Transporting your interactive flat panel
43
44
44
45
46
47
47
48
48
49
49
50
50
50
51
If you properly maintain your interactive flat panel, it will provide years of use.
Opening SMART Settings
Several maintenance and troubleshooting procedures in this guide require you to open
SMART Settings.
To open SMART Settings on Windows 7 operating systems
Select Start > All Programs > SMART Technologies > SMART Tools > SMART Settings.
SMART Settings appears.
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CHAPTER 6
Maintaining your interactive flat panel
To open SMART Settings on Windows 8 operating systems
1. Open the Apps screen.
2. Press SMART Settings.
SMART Settings appears.
Updating software
SMART Product Update (SPU) is included in the SMART software you installed to use your
interactive flat panel (see Installing SMART software on page 28). SPU periodically checks for
updates to the SMART software posted on the SMART website. You can configure SPU to prompt
users to install updates or to install updates automatically.
For more information on SPU, search for “SMART Product Update” in the Help (see Help on page
11).
N OTE
If you didn’t install SPU, you can download updates to SMART software from
smarttech.com/downloads.
Updating firmware
Your interactive flat panel uses firmware on its processor. After you update SMART software, a new
firmware executable file could save on your computer. When you connect a computer with this file to
your interactive flat panel, your interactive flat panel detects this executable file, and then prompts
you to run the file to update the firmware.
C A U TION
l
Only a system administrator should update interactive flat panel firmware.
l
Only one interactive flat panel can be connected to the computer during the firmware update
process.
l
Do not disconnect your interactive flat panel from your computer during the firmware update
process.
l
Do not touch your interactive flat panel’s screen or input button during the firmware update
process.
l
44
Do not turn off your computer or your interactive flat panel during the firmware update process.
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CHAPTER 6
Maintaining your interactive flat panel
To update firmware
1. Ensure your interactive flat panel is connected to your computer.
2. Launch the firmware updater at the following location:
Operating
system
Location
Windows (32-bit) C:\Program Files\SMART Technologies\SMART Product Drivers\
SMARTFirmwareUpdater.exe
Windows (64-bit) C:\Program Files (x86)\SMART Technologies\
SMART Product Drivers\SMARTFirmwareUpdater.exe
3. Follow the on-screen instructions using your computer’s mouse and keyboard. Don’t touch the
interactive flat panel screen.
4. Select the check box for the SMART product you want to update, and then click Next.
A progress bar appears.
5. When the installation is complete, calibrate your interactive flat panel (see Calibrating your
interactive flat panel below).
Calibrating your interactive flat panel
Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser and
your finger on the interactive surface, and then send the information to the SMART software, which
interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.
Calibration determines the position and angles of the cameras to accurately identify the location of
touches on your interactive flat panel.
IMPOR TA N T
If an error message appears while you are calibrating your interactive flat panel, contact
SMART Support (smarttech.com/contactsupport).
To calibrate your interactive flat panel
1. Open SMART Settings (see Opening SMART Settings on page 43).
2. Press SMART Hardware Settings.
3. If you have more than one SMART product connected, select the interactive flat panel.
4. Select Advanced Settings from the drop-down list.
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CHAPTER 6
Maintaining your interactive flat panel
5. Press Calibrate.
The calibration screen appears. This can take a few moments.
6. Press the red target with the tip of an interactive flat panel pen. Hold the tip at the center of the
target until the target turns green, and then lift the pen.
The target moves to the next location.
N OTE
You can calibrate a target again by pressing the LEFT ARROW key on your keyboard, or the
Keyboard button or Right-click button on the color select module.
7. Continue pressing targets until the calibration is complete.
A message appears stating that the calibration was successful, and then the orientation screen
appears.
8. Orient your interactive flat panel (see Orienting your interactive flat panel below).
Orienting your interactive flat panel
When the location of your touch is misinterpreted (a pointer appears a distance from the actual
contact), orient your interactive flat panel.
To orient the interactive flat panel
1. Press the orientation button
on the color select module.
The orientation window opens.
2. Use an interactive flat panel pen to press the red targets as they appear. Hold the tip of the pen
at the center of each target, and then lift the pen. When you lift the pen, the target moves to the
next orientation point.
IMPOR TA N T
Hold the pen perpendicular to the screen.
3. Continue until you’ve pressed all the targets.
The orientation window closes.
4. If this doesn’t correct inaccurate touch control, calibrate your interactive flat panel (see
Calibrating your interactive flat panel on the previous page).
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CHAPTER 6
Maintaining your interactive flat panel
Replacing batteries in the remote control
The remote control requires two 1.5V AAA batteries.
WARNING
To reduce the risk associated with leaking batteries:
l
use only AAA type batteries
l
do not mix used and new batteries
l
orient the battery’s plus (+) and minus (-) terminals according to the markings found on the
remote control
l
do not leave the batteries in the remote control for an extended period
l
do not heat, disassemble, short or recharge the batteries, or expose them to fire or high
temperature
l
avoid eye and skin contact if batteries have leaked
l
dispose of exhausted batteries and product components in accordance with applicable
regulations
To replace batteries in the remote control
1. Press the tab on the underside of the remote control, and then open the cover.
2. Remove the existing batteries.
3. Insert two new 1.5V AAA batteries in the remote control.
4. Replace the cover.
Replacing a pen nib
To prevent damage to your interactive flat panel’s anti-glare coating, replace your pen nib if it
becomes worn. Four replacement pen nibs are included with your pens, and you can purchase
additional replacements from your authorized SMART reseller (smarttech.com/where).
To replace a pen nib
1. Grasp the worn nib on your pen with a pair of pliers, and then pull and twist the nib loose.
2. Press the replacement nib into the pen.
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CHAPTER 6
Maintaining your interactive flat panel
Cleaning the screen
Follow these instructions to clean the interactive flat panel screen without damaging its anti-glare
coating or other product components.
C A U TION
l
Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on
the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.
l
Do not rub the screen with a dense or rough material.
l
Do not apply pressure to the screen.
l
Do not use cleaning solution or glass cleaner on the interactive flat panel screen, because they
can deteriorate or discolor the screen.
l
Avoid touching the reflective tape between the screen and the bezel, and ensure that this strip
stays dry. Damage to this strip affects touch interactivity.
To clean the screen
1. Shut off your computer, and then disconnect the power sources for your computer and your
interactive flat panel.
2. Wipe the screen with a lint-free, non-abrasive cloth.
Cleaning the presence detection sensors
The interactive flat panel has two presence detection sensors on its frame.The sensors should be
inspected annually for dust and should be cleaned if any obvious dust buildup has occurred.
C A U TION
Do not use compressed air, water, chemical agents or cleaning agents to clean the sensors.
To clean the presence detection sensors
Gently wipe the sensors using a clean lint-free cloth.
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CHAPTER 6
Maintaining your interactive flat panel
Cleaning the camera windows and reflective tape
The DViT technology in your interactive flat panel uses four cameras in the corners of the frame and
the reflective material between the screen and the bezels. Excessive dust buildup on the camera
windows or reflective tape can impair touch performance.
These areas should be inspected annually for dust and should be cleaned if any obvious dust buildup
has occurred.
C A U TION
l
Do not use compressed air to clean the camera windows or borders.
l
Do not use water, chemicals or cleaning agents.
l
Applying too much pressure when cleaning the tape or cameras can damage the tape and
cause performance issues or errors.
To clean the camera windows and reflective tape
1. With a clean lint-free cloth, gently wipe the camera windows in the top corners and the reflective
tape along the top of your interactive flat panel screen using the cloth.
2. Gently wipe the reflective tape along the sides of your interactive flat panel screen.
3. Gently wipe the camera windows in the bottom corners and the reflective strip across the bottom
of your interactive flat panel screen.
Maintaining ventilation
Your interactive flat panel requires ventilation to enable the cooling fans to function. Dust buildup in
the ventilation holes compromises cooling and leads to product failure.
l
Clean accessible ventilation holes monthly with a dry cloth.
l
Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes annually.
You might have to remove the interactive flat panel from your wall. For more information on
removing your interactive flat panel see Removing your interactive flat panel on the next page.
C A U TION
Avoid setting up or using your interactive flat panel in an area with excessive levels of dust,
humidity or smoke.
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CHAPTER 6
Maintaining your interactive flat panel
Preventing condensation
Your interactive flat panel screen contains layers of glass that can collect condensation, especially in
the following conditions:
l
Temperature extremes with high humidity
l
Rapid changes in humidity, which can occur when you operate the product near water, such as a
sink, pool, kettle or air conditioner ventilator
Direct exposure to sunlight
l
To evaporate condensation from your interactive flat panel
1. Remove the humidity source from the interactive flat panel, if possible.
2. Adjust the room temperature to normal operating ranges.
3. Turn on the interactive flat panel for 2–3 hours.
4. If the screen condensation doesn’t evaporate, contact SMART Support
(smarttech.com/contactsupport).
Checking the interactive flat panel installation
Inspect your interactive flat panel installation frequently to ensure that it remains securely installed.
l
Check the mounting location for signs of damage or weakness that can occur over time.
l
Check for loose screws, gaps, distortions or other issues that could occur with the mounting
apparatus.
If you find an issue, refer to a professional installer.
Removing your interactive flat panel
To safely remove your interactive flat panel, use four or more professional installers.
WARNING
l
Do not attempt to move the interactive flat panel using your own strength. The interactive flat
panel is very heavy.
l
Do not move the interactive flat panel by connecting a rope or wire to the handles on the back.
The interactive flat panel can fall and cause personal injury and product damage.
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IMPOR TA N T
Follow the instructions included with the floor stand or mounting apparatus.
To remove your interactive flat panel
1. Turn off your interactive flat panel and unplug the power cable from the wall outlet.
2. Remove all accessible cables and connectors.
3. Attach the eyebolts for your lifting equipment. For more information, see Before mounting your
interactive flat panel on page 13.
4. Lift your interactive flat panel from its mounting location.
C A U TION
o
Do not leave the interactive flat panel face up, face down or upside down for an extended
period of time, because it could cause permanent damage to the screen.
o
Do not place the interactive flat panel on a sloping or unstable cart, stand or table,
because the interactive flat panel could fall, resulting in injury and severe product
damage.
Transporting your interactive flat panel
Save your original packaging so that you can repack your interactive flat panel with as much of the
original packaging as possible. This packaging was designed with optimal shock and vibration
protection. If your original packaging isn’t available, you can purchase the same packaging directly
from your authorized SMART reseller (smarttech.com/where).
C A U TION
Transport your interactive flat panel only in original or replaced packaging. Transporting your
interactive flat panel without correct packaging voids your warranty and could lead to product
damage.
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Chapter 7
Troubleshooting your
interactive flat panel
Locating the interactive flat panel serial number
Resolving image issues
Resolving blank screen issues
Resolving image quality issues
Resolving touch control and digital ink issues
Resolving audio issues
Resolving remote control issues
Resolving presence detection issues
Resolving issues using the SMART Connection Wizard
Resolving issues using SMART Board Diagnostics
Checking the camera view
53
53
54
55
58
60
61
62
63
64
64
This chapter provides you with the information necessary to solve simple issues that can occur with
your interactive flat panel. If issues persist, or aren’t covered in this chapter, contact SMART Support
(smarttech.com/contactsupport).
Locating the interactive flat panel serial number
When you contact SMART Support, you might be asked to provide the interactive flat panel serial
number. The easiest way to locate this serial number is using the on-screen display menu (see page
69 for SMART Board 8070i-G4-SMP interactive flat panels or page 80 for SMART Board
8084i-G4-SMP interactive flat panels).
Resolving image issues
Complete the following steps if your interactive flat panel doesn’t display an image correctly or
doesn’t display any image at all.
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CHAPTER 7
Troubleshooting your interactive flat panel
Resolving blank screen issues
Use the following troubleshooting table when your computer is turned on, but you don’t see an image
on the interactive flat panel screen.
Begin by looking at the interactive flat panel power light and system light on the front control panel.
Power light
Status light
Causes
Solution
Off
Off
The interactive flat panel
isn’t connected to a power
source.
Connect your interactive flat
panel’s power cable to a power
outlet (see page 21).
The main power is off.
Flick the power switch to turn the
main power on (see page 18).
Solid red
Off
The interactive flat panel is
in Standby mode.
Press the power button on the
front control panel or the remote
control.
Solid amber
or red
Red
The computer is off.
Turn on your computer.
The computer isn’t
connected to your
interactive flat panel.
Connect your computer to your
interactive flat panel with the
required cables (see page 22).
The interactive flat panel
isn’t set to the correct video
input source.
l
l
Select your computer’s input
source (typically HDMI3/PC)
using the remote control.
Press the Power/Standby button
until the Input Select button
is blue, and then press the
Input Select button until your
computer’s desktop appears.
Solid green
Flashing
amber
The interactive flat panel is
updating firmware.
Do not touch the interactive flat
panel (see page 44).
Solid green
Flashing
green
The interactive flat panel
detects a computer, but
SMART Product Drivers
isn’t installed or isn’t running
(see page 58).
Install SMART Product Drivers or
connect a SMART GoWire cable
(see page 34).
Solid green
Solid green
The interactive flat panel
detects a computer with
SMART Product Drivers
installed.
This is the standard operating
status of your interactive flat
panel.
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CHAPTER 7
Troubleshooting your interactive flat panel
Resolving image quality issues
Symptom
Causes
The image is too large, too
small or doesn’t completely
fill the screen.
The computer’s video
resolution settings don’t
match your interactive flat
panel’s native resolution.
Solution
l
l
l
The native resolution of
SMART Board 8070i-G4-SMP
interactive flat panels is
1920 × 1080 at 60 Hz.
The native resolution of
SMART Board 8084i-G4-SMP
interactive flat panels is
3840 × 2160 at 30 Hz.
If your computer can’t support the
above resolutions, consider one
of the following 16:9 resolutions
as an alternative:
o
1600 × 900
o
1366 × 768
o
1280 × 720
Other resolutions could result in
image distortion or black bars
around the desktop.
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CHAPTER 7
Troubleshooting your interactive flat panel
Symptom
Causes
The screen resolution is
correct, but the image is
surrounded by black bars.
The computer’s video card
is underscanning the image.
Solution
l
l
You have a poor quality
video cable.
Turn off or adjust the
overscan/underscan feature in
the video card driver software
until the image fits the screen
resolution. Refer to your
computer’s video card Help for
more information.
If available, select the HDTV
setting (ideally 1080p for
SMART Board 8070i-G4-SMP
interactive flat panels or 4K UHD
for SMART Board 8084i-G4-SMP
interactive flat panels) from your
video card driver’s advanced
menu. This should provide a
pixel-perfect image for your
interactive flat panel.
1. Replace your video cable with a
better quality video cable.
2. Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
You connected two video
cables together.
1. Replace your two cables with one
longer cable.
OR
Move your computer so that it’s
within a single cable length of
your interactive flat panel.
2. Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
The image isn’t centered on
the screen.
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Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
CHAPTER 7
Troubleshooting your interactive flat panel
Symptom
Causes
The image is unstable or
unfocused.
The video connection is
loose.
You have a poor quality
video cable.
Solution
Secure the video cable to both
your computer and your
interactive flat panel.
1. Replace your video cable with a
better quality video cable.
2. Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
You connected two video
cables together.
1. Replace your two cables with one
longer cable.
OR
Move your computer so that it’s
within a single cable length of
your interactive flat panel.
2. Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
Your computer’s video
display card is defective.
Connect a different computer to
your interactive flat panel. If this
improves the image quality,
consider replacing the video card
in the original computer.
The image is too light, too
dark or has poor image
quality issues.
You might have incorrect
video settings.
Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
There is a persistent image
on the screen.
An image was displayed for
too long.
l
l
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Turn off your interactive flat panel
and leave it turned off for as long
as the image was on the screen.
Use a screen saver to avoid
persistent images.
CHAPTER 7
Troubleshooting your interactive flat panel
Symptom
Causes
Solution
Other display quality issues
Return all on-screen display
menu settings to their default
values (see page 72 for
SMART Board 8070i-G4-SMP
interactive flat panels or page 78
for SMART Board 8084i-G4-SMP
interactive flat panels).
Resolving touch control and digital ink issues
Use the following troubleshooting table if you can see your computer desktop on your interactive flat
panel, but you don’t have touch control over the desktop.
Symptom
Causes
Solution
When you touch the screen, SMART Product Drivers on
no pointer appears and you your computer isn’t current.
can’t move icons. The
There’s no USB connection
status light is red.
from the computer to the
interactive flat panel.
Update SMART Product Drivers
(see page 44).
Your USB connection
doesn’t correspond with the
selected video input.
Connect the USB to the correct
receptacle that corresponds to
your computer’s video input (see
page 22).
The SMART Board icon
doesn’t appear.
SMART Product Drivers
isn’t installed.
Verify your connections (see
page 22).
l
l
The SMART Meeting Pro
icon
displays a red X in
its bottom-right corner.
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Download and install
SMART Product Drivers from
smarttech.com/downloads.
Connect your computer or laptop
to your interactive flat panel with
a SMART GoWire cable (see
page 34).
SMART Product Drivers
isn’t running.
Start SMART Board Tools
following the steps in the Help
(see page 11).
Your computer can’t find
your interactive flat panel.
Run the SMART Connection
Wizard’s troubleshooting
procedures (see page 63).
Either the SMART Board
Diagnostics window or
SMART Settings is open.
Close the SMART Board
Diagnostics window and
SMART Settings.
CHAPTER 7
Troubleshooting your interactive flat panel
Symptom
Causes
Touch interactivity is slow
or sluggish.
Your computer is running
too many applications.
Close some open applications.
Your computer doesn’t meet
system requirements.
Upgrade your computer or
replace it with another computer
that meets system requirements.
You haven’t used a USB 2.0
cable to connect your
interactive flat panel to your
computer.
Use a USB 2.0 cable and ensure
it is connected to the USB1
receptacle on the I/O extension
module.
You aren’t touching the
screen at right angles.
For more information, see
Touching and drawing on your
SMART Board interactive
whiteboard is Inaccurate
(smarttech.com/kb/131299).
Your interactive flat panel
isn’t oriented.
Orient your interactive flat panel
(see page 46.)
When you touch the screen
the pointer appears in the
wrong location.
Your desktop isn’t centered
on the screen.
Solution
l
l
An area of the screen
doesn’t respond to your
touch or when you draw
digital ink, the lines are
broken.
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Press AUTO SETUP (on
SMART Board 8070i-G4-SMP
interactive flat panels) or AUTO
(on SMART Board
8084i-G4-SMP interactive flat
panels) on the remote control.
You might have to do this more
than once.
Something is blocking the
cameras.
Ensure nothing is taped to the
screen.
Something is on the
reflective tape channel.
Remove items from the reflective
tape channel.
Your finger or pen is
skipping as you draw. This
is most common on the
upstroke.
Use consistent pressure while
drawing digital ink.
Bright lights are interfering
with the cameras.
Close blinds or shades or dim all
halogen lights and LEDs.
Your cameras require
calibration, possibly
because of a temperature
change in the room.
Calibrate your interactive flat
panel (see page 45).
CHAPTER 7
Troubleshooting your interactive flat panel
Symptom
Causes
You try to erase using
something other than the
eraser, but you draw more
digital ink. One of the color
select button lights is
flashing.
You’re in Locked Ink mode
and all objects are
interpreted as pens.
You try to erase with the
eraser, but you draw more
digital ink. You don’t see a
flashing light on the color
select module.
You’re using an edge of the
eraser.
You’re trying to draw digital
ink, but you see a circle
beneath your pointer and
you’re erasing digital ink.
Your interactive flat panel is
interpreting an eraser.
Solution
l
l
Press a color select button that
isn’t flashing to exit Locked Ink
mode.
Remove the eraser from the
eraser holder to enable erasing
while in Locked Ink mode.
Increase the contact area of your
eraser.
l
l
Lift other fingers and the heel of
your hand from the interactive flat
panel while you write because the
interactive flat panel is
interpreting them as an eraser.
Use a smaller pointer, such as
the pen.
Resolving audio issues
IMPOR TA N T
Ensure you can see your computer’s desktop and have touch control and digital ink before using
this table. If not, resolve those issues before completing the steps in the table below.
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Troubleshooting your interactive flat panel
Symptom
Causes
Sound doesn’t play when
you play a sound file.
Your computer is muted.
Turn off the mute setting.
Your computer’s volume is
too low.
Turn up the volume on your
computer.
Your interactive flat panel is
muted.
Turn off the mute setting using
the remote control or the front
control panel.
Your interactive flat panel’s
volume is too low.
Solution
l
l
The wrong audio input is
selected for the video input.
Use the remote control to turn up
the volume on your interactive flat
panel.
Use the volume control on the
front control panel.
Select the correct audio input
(see page 69 for SMART Board
8070i-G4-SMP interactive flat
panels or page 76 for
SMART Board 8084i-G4-SMP
interactive flat panels).
Resolving remote control issues
Your remote control provides control of your interactive flat panel up to 23' (7 m) from the front control
panel of your interactive flat panel.
Symptom
Causes
The remote control behaves
unexpectedly. The front
control panel power light is
off.
Your interactive flat panel
isn’t receiving power.
Ensure your interactive flat panel
is plugged in (see page 21).
You’re outside the range of
the infrared remote control
sensor.
Move to within the range of the
infrared remote control sensor
(see page 36).
The remote control batteries
need to be replaced.
Replace the batteries (see page
47).
The remote control is
damaged.
Contact your authorized SMART
reseller (smarttech.com/where)
to inquire about a replacement
remote control.
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Solution
CHAPTER 7
Troubleshooting your interactive flat panel
Resolving presence detection issues
The sensors for presence detection can detect when people are within 16' (5 m) of the interactive flat
panel and automatically turn on or off the interactive flat panel.
Symptom
Causes
Solution
Your interactive flat panel
isn’t turning on.
The sensors aren’t enabled.
Enable presence detection (see
page 70 for SMART Board
8070i-G4-SMP interactive flat
panels or page 78 for
SMART Board 8084i-G4-SMP
interactive flat panels).
There isn’t enough of a
temperature difference
between the ambient
temperature and human
body temperature.
Reduce the room temperature.
You aren’t within 16' (5 m) of
the interactive flat panel.
Move closer to the interactive flat
panel or make bigger motions.
Glass, acrylic or other
similar material is between
the person and the sensors.
Remove the material.
Your interactive flat panel
The sensors aren’t enabled.
isn’t turning off when people
have left the room.
Enable presence detection (see
page 70 for SMART Board
8070i-G4-SMP interactive flat
panels or page 78 for
SMART Board 8084i-G4-SMP
interactive flat panels).
Your interactive flat panel is
turning on after it has been
turned off.
The re-enable time is too
short for you to exit the
room before the sensors
start detecting motion
again.
Increase the re-enable time (see
page 70 for SMART Board
8070i-G4-SMP interactive flat
panels or page 78 for
SMART Board 8084i-G4-SMP
interactive flat panels).
Sunlight is hitting the
sensors.
Close any blinds or shades.
Glass, acrylic or other
similar material is between
the person and the sensors.
Remove the material.
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CHAPTER 7
Troubleshooting your interactive flat panel
Symptom
Causes
Your interactive flat panel is
turning on when people
aren’t present.
There’s a sudden
temperature change in the
room (humidifier emission,
air conditioning, heating
system).
Remove the source of major
temperature fluctuation.
Sunlight is hitting the
sensors.
Close any blinds or shades.
Over time, the sensors
average the room
temperature so people’s
body temperature becomes
part of the ambient
temperature.
Increase the time before the
interactive flat panel
automatically turns off (see page
70 for SMART Board
8070i-G4-SMP interactive flat
panels or page 78 for
SMART Board 8084i-G4-SMP
interactive flat panels).
Your interactive flat panel is
turning off when people are
present.
Solution
Resolving issues using the SMART
Connection Wizard
You can resolve a variety of issues using the SMART Connection Wizard found in SMART Settings.
To resolve issues using the SMART Connection Wizard
1. Press the Help button on the color select module.
The Help and Support for Your SMART Board Interactive Whiteboard window appears.
2. Press Connection Wizard.
The SMART Connection Wizard appears.
N OTE
You can also access the SMART Connection Wizard by opening SMART Settings (see
Opening SMART Settings on page 43) and then pressing Connection Wizard.
3. Select SMART Board 8000 series interactive flat panel, and then press Next.
4. Select the option that best describes the issue you’re encountering, and follow the on-screen
instructions to troubleshoot your interactive flat panel.
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CHAPTER 7
Troubleshooting your interactive flat panel
Resolving issues using SMART Board
Diagnostics
If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or the
ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and
resolve these issues.
IMPOR TA N T
Do not change diagnostic settings unless asked to do so by SMART Support.
Checking the camera view
If nothing happens when you touch the interactive flat panel’s surface, check to make sure that
nothing is blocking one of the cameras.
To check camera views
1. Open SMART Settings (see Opening SMART Settings on page 43).
2. Select About Software and Product Support > Tools > Diagnostics.
SMART Board Diagnostics opens.
3. Select View > SBX800/SBID8000i Bar.
The SBX800 group box appears in the SMART Board Diagnostics screen.
4. Press View.
The camera view screen appears.
5. Click Update to display the four camera views. This could take a few moments.
If one of the camera views remains black, the camera is blocked or can’t locate the reflective
tape on the interactive flat panel’s inner frame.
6. Check the camera lens and ensure that nothing is blocking its view and that nothing is affixed to
the interactive surface.
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Appendix A
Using the on-screen display
menu
Changing settings in the on-screen display menu
SMART Board 8070i-G4-SMP interactive flat panel on-screen display menu
SMART Board 8084i-G4-SMP interactive flat panel on-screen display menu
65
66
72
You can access the on-screen display menu using either the remote control (see Remote control
buttons on page 37) or the menu control panel (see Menu control panel on page 41).
Changing settings in the on-screen display menu
To change settings in the on-screen display menu
1. Press the MENU button on the remote control or the menu control panel.
The on-screen display menu appears.
2. Press the up and down arrows to select a menu, and then press SET or OK.
3. Press the up and down arrows to select a menu option.
4. Press the left and right arrows to change the menu option’s setting.
OR
Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change
settings in the submenu.)
5. Press MENU until the on-screen menu closes.
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APPENDIX A
Using the on-screen display menu
SMART Board 8070i-G4-SMP interactive flat
panel on-screen display menu
Option
Values
Function
Notes (if any)
STANDARD
Sets the picture mode
Select USER to customize
brightness, contrast, sharpness
and other PICTURE options.
PICTURE
PICTURE MODE
CINEMA/sRGB
SPORT
Select AMBIENT to set brightness
based on the illuminance level of
the room and to customize all other
PICTURE options.
GAME
USER
AMBIENT
DYNAMIC
Select one of this option’s other
values to set brightness, contrast,
sharpness and other PICTURE
options to default values.
Alternatively, you can press the
PICTURE MODE button on the
remote control.
BRIGHTNESS
0–100
Sets the overall brightness of the
image and background
You can modify this option only if
you select USER in
PICTURE MODE.
CONTRAST
0–100
Sets the brightness of the image in
relation to the background
You can modify this option only if
you select USER or AMBIENT in
PICTURE MODE.
SHARPNESS
0–100
Sets the image sharpness
You can modify this option only if
you select USER or AMBIENT in
PICTURE MODE.
BLACK LEVEL
0–100
Sets the level of brightness in the
darkest parts of the image
You can modify this option only if
you select USER or AMBIENT in
PICTURE MODE.
TINT
0–100
Sets the image tint
You can modify this option only if
you select USER or AMBIENT in
PICTURE MODE.
COLOR
0–100
Sets the image color depth
You can modify this option only if
you select USER or AMBIENT in
PICTURE MODE.
NORMAL
Sets the color temperature
Select USER to customize the
amount of red, green and blue in
the image.
COLOR TEMPERATURE
COLOR
TEMPERATURE
WARM
USER
COOL
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Select one of this option’s other
values to set the amount of red,
green and blue in the image to
default values.
APPENDIX A
Using the on-screen display menu
Option
Values
Function
Notes (if any)
RED
0–100
Sets the amount of red in the
image
You can modify this option only if
you select USER in
COLOR TEMPERATURE.
GREEN
0–100
Sets the amount of green in the
image
You can modify this option only if
you select USER in
COLOR TEMPERATURE.
BLUE
0–100
Sets the amount of blue in the
image
You can modify this option only if
you select USER in
COLOR TEMPERATURE.
1–100
Sets the image brightness for
brightly lit rooms
You can modify this option only if
you select AMBIENT in
PICTURE MODE.
AMBIENT
IN BRIGHT
The value of this menu option can’t
be less than the value of IN DARK.
IN DARK
0–99
Sets the image brightness for
darkly lit rooms
You can modify this option only if
you select AMBIENT in
PICTURE MODE.
The value of this menu option can’t
be more than the value of
IN BRIGHT.
IN BRIGHT LUX
100–1000
Sets the illuminance level for
brightly lit rooms (in lux)
You can modify this option only if
you select AMBIENT in
PICTURE MODE.
The value of this menu option can’t
be less than the value of
IN DARK LUX.
IN DARK LUX
50–950
Sets the illuminance level for darkly
lit rooms (in lux)
You can modify this option only if
you select AMBIENT in
PICTURE MODE.
The value of this menu option can’t
be more than the value of
IN BRIGHT LUX.
SENSING LUX
NOISE REDUCTION
[N/A]
Displays the current illuminance
level of the room (in lux)
This option only displays
information. You’re unable to
modify it.
ON
Enable or disable image noise
reduction
You can modify this option only if
the currently selected video input is
S-Video or component video.
OFF
PICTURE RESET
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Resets all options in the PICTURE
menu to their default values
APPENDIX A
Using the on-screen display menu
Option
Values
Function
Notes (if any)
[N/A]
Automatically sets the H position, V
position and clock phase when the
interactive flat panel turns on
You can modify this option only if
the currently selected video input is
VGA.
ADJUST
AUTO SETUP
Alternatively, you can press the
AUTO SET UP button on the
remote control.
H-POSITION
0–100
Sets the horizontal position of the
image within the screen area
You can modify this option only if
the currently selected video input is
VGA.
V-POSITION
0–100
Sets the vertical position of the
image within the screen area
You can modify this option only if
the currently selected video input is
VGA.
CLOCK
0–100
Sets the clock phase of the image
You can modify this option only if
the currently selected video input is
VGA.
PHASE
0–100
Sets the image visual noise
You can modify this option only if
the currently selected video input is
VGA.
INPUT RESOLUTION
1024 × 768
Sets the image resolution
You can modify this option only if
the currently selected video input is
VGA.
OFF
Enables or disables the
equalization of the video signal if a
long VGA cable is used
You can modify this option only if
the currently selected video input is
VGA.
POLE
0–255
Sets the pole value
You can modify this option only if
the currently selected video input is
VGA and if you select ON in
EQUALIZE.
PEAK
0–255
Sets the peak value
You can modify this option only if
the currently selected video input is
VGA and if you select ON in
EQUALIZE.
GAIN
0–255
Sets the gain value
You can modify this option only if
the currently selected video input is
VGA and if you select ON in
EQUALIZE.
16:9
Sets the image aspect ratio
Alternatively, you can press the
ASPECT button on the remote
control.
1280 × 768
1360 × 768
LONG CABLE COMP
EQUALIZE
ASPECT
ON
1:1
4:3
ZOOM1
ZOOM2
ADJUST RESET
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Resets all options in the ADJUST
menu to their default values
APPENDIX A
Using the on-screen display menu
Option
Values
Function
BALANCE
L50–R50
Balances the left and right volume
TREBLE
L50–R50
Sets the high frequency sound
BASS
L50–R50
Sets the low frequency sound
LINE OUT
FIXED
Sets the audio line out
Notes (if any)
AUDIO
VARIABLE
HDMI3/PC LINE OUT
AUDIO INPUT
FIXED
VARIABLE
Sets the audio line out for the room
computer (HDMI3/PC)
DPORT
Sets the audio input source
USB
IN1
Alternatively, you can press the
AUDIO INPUT button on the
remote control.
IN2
IN3
LEFT SPEAKER
ON
OFF
RIGHT SPEAKER
ON
OFF
AUDIO RESET
Enables or disables the left
speaker
Enables or disables the right
speaker
[N/A]
Resets all options in the AUDIO
menu to their default values
LANGUAGE
[Languages]
Sets the on-screen display menu’s
language
OSD TURN OFF
5–240
Set the time of inactivity before the
on-screen display menu turns off
(in seconds)
OSD H-POSITION
0–100
Sets the horizontal position of the
on-screen display menu
OSD V-POSITION
0–100
Sets the vertical position of the onscreen display menu
INFORMATION OSD
3–10
Specifies how long the information
menu displays when a user
changes the video input or presses
the DISPLAY button on the
remote control
OSD
OFF
MONITOR INFO
69
MODEL NAME
[N/A]
Displays the interactive flat panel’s
model number
This option only displays
information. You’re unable to
modify it.
SERIAL NUMBER
[N/A]
Displays the interactive flat panel’s
serial number
This option only displays
information. You’re unable to
modify it.
smarttech.com/kb/170446
APPENDIX A
Using the on-screen display menu
Option
OSD TRANSPARENCY
Values
Function
TYPE1
Sets the on-screen display menu
transparency
TYPE2
Notes (if any)
OFF
OSD RESET
[N/A]
Resets all options in the OSD
menu to their default values
ON
Enables or disables Power Save
mode
SETUP
POWER SAVE
OFF
When Power Save mode is
enabled and there isn’t video input,
the interactive flat panel displays
No Signal for 25 seconds before
turning off.
When you connect a DVI video
cable, the video card might not stop
sending digital data even if there is
no image. In this case, the
interactive flat panel doesn’t enter
Power Save mode.
STANDBY MODE
STANDBY
ECO
STANDBY
Sets the Standby mode to reduce
power consumption
When ECO Standby mode is
enabled, presence detection is
disabled and you can’t wake the
computer by touching the
interactive flat panel’s screen.
You can’t use remote
management functions in
ECO Standby mode.
DDC CI
SCAN MODE
ENABLE
DISABLE
Enables or disables two-way
communication and control of the
interactive flat panel
UNDER SCAN
Sets the scanning mode
OVER SCAN
FBC CONTROL
MONITOR ID
ENABLE
Some video formats might require
different modes to display the best
image
DISABLE
Enables or disables the front
control panel
1–100
Sets the interactive flat panel’s ID
ENABLE
Enables or disables presence
detection
You can modify this option only if
you select STANDBY in
STANDBY MODE.
PROXIMITY CONTROL
PROXIMITY
DISABLE
70
RE-ENABLE TIME
1–10
Sets how long the interactive flat
panel waits before detecting
motion again (in minutes)
You can modify this option only if
you select ENABLE in
PROXIMITY.
AUTO POWER OFF
15–240
Sets when the interactive flat panel
automatically turns off (in minutes)
You can modify this option only if
you select ENABLE in
PROXIMITY.
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APPENDIX A
Using the on-screen display menu
Option
Values
Function
Notes (if any)
0–100
Sets the brightness of the welcome
screen
You can modify this option only if
you select ENABLE in
PROXIMITY.
ENABLE
DISABLE
Enables or disables Consumer
Electronics Control (CEC) support
on HDMI inputs
FAN1
[N/A]
Displays the status of the first fan
This option only displays
information. You’re unable to
modify it.
FAN2
[N/A]
Displays the status of the second
fan
This option only displays
information. You’re unable to
modify it.
SENSOR1
[N/A]
Displays the temperature reading
from the first sensor
This option only displays
information. You’re unable to
modify it.
SENSOR2
[N/A]
Displays the temperature reading
from the second sensor
This option only displays
information. You’re unable to
modify it.
ON
Sets the fan to run continuously
(ON) or only when the sensor
temperature is greater than
optimal sensor temperature
(AUTO)
BRIGHTNESS
CEC
HEAT STATUS
FAN CONTROL
COOLING FAN
AUTO
FAN SPEED
LOW
Sets the speed of the fan
HIGH
SENSOR1
35–55
Sets the optimal temperatures for
the first sensor (in degrees
Celsius)
SENSOR2
35–55
Sets the optimal temperatures for
the second sensor (in degrees
Celsius)
VGA1
Sets the video input for the USB1
receptacle, or disables the
receptacle
USB SETTING
USB1
VGA2
DVI
HDMI1
HDMI2
HDMI3/PC
DISABLE
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The video input you select must be
unique for USB1.
APPENDIX A
Using the on-screen display menu
Option
USB2
Values
Function
Notes (if any)
VGA1
Sets the video input for the USB2
receptacle, or disables the
receptacle
The video input you select must be
unique for USB2.
VGA2
DVI
HDMI1
HDMI2
HDMI3/PC
DISABLE
SETUP RESET
[N/A]
Resets all options in the SETUP
menu to their default values
Lync® ROOM RESET
[N/A]
Resets options in all menus to their
default values (for a
SMART Room System™ for
Microsoft® Lync)
FACTORY RESET
[N/A]
Resets options in all menus to their
default values
SMART Board 8084i-G4-SMP interactive flat
panel on-screen display menu
Option
Values
Function
Notes (if any)
Vivid
Sets the picture mode
The other options in the Picture
Mode menu change depending on
which value you select for this
option.
PICTURE
Picture Mode
Picture Mode
Standard
Ambient
Expert1
The options documented in this
table are those that appear when
you select Vivid, Standard or
Ambient in this option.
Expert2
Alternatively, you can press the
PSM button on the remote control
to access this option.
In Bright
1–100
Sets the image brightness for
brightly lit rooms
You can modify this option only if
you select Ambient in Picture
Mode.
The value of this menu option can’t
be less than the value of In Dark.
In Dark
0–99
Sets the image brightness for
darkly lit rooms
You can modify this option only if
you select Ambient in Picture
Mode.
The value of this menu option can’t
be more than the value of In Bright.
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APPENDIX A
Using the on-screen display menu
Option
Values
Function
Notes (if any)
Light Threshold
[Number]
Sets the light threshold
You can modify this option only if
you select Ambient in Picture
Mode.
Sensing Lux
[N/A]
Displays the current illuminance
level of the room (in lux)
This option only displays
information. You’re unable to
modify it.
Backlight
0–100
Sets the backlight level of the
image
Contrast
0–100
Sets the brightness of the image in
relation to the background
Brightness
0–100
Sets the overall brightness of the
image and background
Sharpness
0–50
Sets the image sharpness
Saturation
0–100
Sets the image saturation
Tint
R50–G50
Sets the image tint
Color Temp.
W50–C50
Sets the image color temperature
Low
Sets the dynamic contrast
Advanced Control
Dynamic Contrast
Medium
High
Off
Dynamic Color
Low
Sets the dynamic color
High
Off
Clear White
Low
Sets the clear white color
High
Off
Preferred color
Skin Color
-5–5
Sets the preferred color value for
skin in the image
Grass Color
-5–5
Sets the preferred color value for
grass in the image
Sky Color
-5–5
Sets the preferred color value for
sky in the image
On
Off
Enables or disables super
resolution
Low
Sets the gamma
Super Resolution
Gamma
Medium
Hight
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Alternatively, you can press the
BRIGHTNESS buttons on the
remote control.
APPENDIX A
Using the on-screen display menu
Option
Values
Function
Low
Sets image noise reduction
Notes (if any)
Picture Option
Noise Reduction
Medium
High
Off
MPEG Noise
Reduction
Low
Sets MPEG image noise reduction
Medium
High
Off
Black Level
High
Low
LED Local Dimming
Low
Medium
High
Sets the level of brightness in the
darkest parts of the image
Sets the level of LED local dimming
to reduce brightness in the darkest
parts of the image
TruMotion
TruMotion
Smooth
Sets TruMotion
Clear
Clear Plus
User
Off
De-Judder
0–10
Reduces image juddering
You can modify this option only if
you select User in TruMotion.
De-Blur
0–10
Reduces image blurring
You can modify this option only if
you select User in TruMotion.
Yes
No
Resets all options in the Picture
Mode menu to their default values
16:9
Sets the aspect ratio
Picture Reset
Aspect Ratio
Just Scan
Set By Program
4:3
Zoom
Cinema Zoom 1
Picture Wizard II
[N/A]
Starts Picture Wizard II, which you
can use to adjust the picture quality
of the original image
Screen
[N/A]
Displays the current input type
This option only displays
information. You’re unable to
modify it.
Standard
Sets the sound mode
Alternatively, you can press the
PSM button on the remote control
to access this option.
SOUND
Sound Mode
User Setting
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APPENDIX A
Using the on-screen display menu
Option
Values
Function
Notes (if any)
100 Hz
-10–10
Sets the sound equalization at
100 Hz
You can modify this option only if
you select User Setting in Sound
Mode.
300 Hz
-10–10
Sets the sound equalization at
300 Hz
You can modify this option only if
you select User Setting in Sound
Mode.
1 kHz
-10–10
Sets the sound equalization at
1 kHz
You can modify this option only if
you select User Setting in Sound
Mode.
3 kHz
-10–10
Sets the sound equalization at
3 kHz
You can modify this option only if
you select User Setting in Sound
Mode.
10 kHz
-10–10
Sets the sound equalization at
10 kHz
You can modify this option only if
you select User Setting in Sound
Mode.
Reset
[N/A]
Resets all options in the User EQ
menu to their default values
You can modify this option only if
you select User Setting in Sound
Mode.
On
Enables or disables virtual
surround sound
User EQ
Virtual Surround
Off
Clear Voice II
Clear Voice II
On
Off
Level
Enables or disables the Clear
Voice II feature
-3–3
Sets the value for the Clear Voice II
feature
On
Enables or disables audio-visual
synchronization
You can modify this option only if
you select On in Clear Voice II.
AV Sync.
AV Sync.
Off
Speaker
-5–15
Sets the speaker level for
audio-visual synchronization
Bypass
[N/A]
Enables or disables speaker
bypass
Balance
L50–R50
Balances the left and right volume
Speaker
Internal
Enables the internal speakers (see
Speakers on page 6), enables the
external speakers or disables
audio altogether
Sound Setting
External
Off
Line Output
Fixed
Variable
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Sets the audio line out
You can modify this option only if
you disable speaker bypass.
APPENDIX A
Using the on-screen display menu
Option
HDMI3/PC Line Output
Values
Function
Notes (if any)
Fixed
Variable
Sets the audio line out for the room
computer (HDMI3/PC)
HDMI3/PC
Specifies a video input to map to
AUDIO1 or disables AUDIO1
The video input you select must be
unique for AUDIO1.
Specifies a video input to map to
AUDIO2 or disables AUDIO2
The video input you select must be
unique for AUDIO2.
Specifies a video input to map to
AUDIO3 or disables AUDIO3
The video input you select must be
unique for AUDIO3.
Specifies a video input to map to
the USB audio input or disables the
USB audio input
The video input you select must be
unique for the USB audio input.
Audio Input
Audio In 1
HDMI1
HDMI2
DPORT
DVI-D
VGA
Component
Composite
Disable
Audio In 2
HDMI3/PC
HDMI1
HDMI2
DPORT
DVI-D
VGA
Component
Composite
Disable
Audio In 3
HDMI3/PC
HDMI1
HDMI2
DPORT
DVI-D
VGA
Component
Composite
Disable
USB Audio
HDMI3/PC
HDMI1
HDMI2
DPORT
DVI-D
VGA
Component
Composite
Disable
HDMI3/PC
Analog
Digital
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Specifies whether the HDMI3/PC
audio input is analog or digital
APPENDIX A
Using the on-screen display menu
Option
Values
Function
Notes (if any)
Date
1–31
Specifies the current date
Month
Jan.–Dec.
Specifies the current month
Year
2010–2040
Specifies the current year
Hour
00–23
Specifies the current hour
Minute
00–59
Specifies the current minute
Off Time
[N/A]
Enables you to schedule times
when the interactive flat panel
turns off automatically
You must set the current time using
the Clock menu to schedule off
times.
On Time
[N/A]
Enables you to schedule times
when the interactive flat panel
turns on automatically
You must set the current time using
the Clock menu to schedule on
times.
Sleep Timer
10–240
Specifies the amount of inactivity
(in minutes) before the interactive
flat panel turns off, or disables the
sleep timer feature
Alternatively, you can press the
PSM button on the remote control
to access this option.
TIME
Clock
Off
OPTION
Language
[Languages]
Sets the on-screen display menu’s
language
ISM Method
Normal
Color Wash
Sets the method for image
stickiness minimization (ISM)
On
Enables or disables key lock
Key Lock
ISM prevents static images that
appear in the same location for
long periods of time from causing
screen burn-in.
Off
Fail Over
Mode
Off
Specifies the fail over mode
Auto
Manual
Input1
VGA
HDMI1
DVI-D
Display Port
HDMI2
HDMI3/PC
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Specifies the first video input for fail
over mode
You can modify this option only if
you select Manual in Mode.
APPENDIX A
Using the on-screen display menu
Option
Input2
Values
Function
Notes (if any)
VGA
Specifies the second video input
for fail over mode
You can modify this option only if
you select Manual in Mode.
Specifies the third video input for
fail over mode
You can modify this option only if
you select Manual in Mode.
Specifies the fourth video input for
fail over mode
You can modify this option only if
you select Manual in Mode.
Specifies the fifth video input for fail
over mode
You can modify this option only if
you select Manual in Mode.
HDMI1
DVI-D
Display Port
HDMI2
HDMI3/PC
Input3
VGA
HDMI1
DVI-D
Display Port
HDMI2
HDMI3/PC
Input4
VGA
HDMI1
DVI-D
Display Port
HDMI2
HDMI3/PC
Input5
VGA
HDMI1
DVI-D
Display Port
HDMI2
HDMI3/PC
DPM Select
On
Enables or disables DPM Select
Off
DivX® VOD
Registration
Deregistration
Initial Setting
Yes
Registers DivX video-on-demand
(VOD)
No
Resets options in all menus to their
default values
Set ID
1–255
Sets the interactive flat panel’s ID
Standby Mode
Standby
Sets the Standby mode to reduce
power consumption
On
Enables or disables presence
detection
Proximity Control
Proximity Control
Off
78
Re-enable Time
1–10
Sets how long the interactive flat
panel waits before detecting
motion again (in minutes)
Auto Power Off
15–240
Sets when the interactive flat panel
automatically turns off (in minutes)
smarttech.com/kb/170446
APPENDIX A
Using the on-screen display menu
Option
Welcome OSD
Values
Function
Enabled
Enables or disables the welcome
screen
Disable
Welcome Timeout
5–30
Ready State Brightness 0–100
Notes (if any)
Sets how long the welcome screen
appears (in seconds)
Set the brightness of the welcome
screen
USB Setting
USB 1
HDMI1
HDMI2
HDMI3/PC
Sets the video input for the USB1
receptacle, or disables the
receptacle
The video input you select must be
unique for USB1.
Sets the video input for the USB2
receptacle, or disables the
receptacle
The video input you select must be
unique for USB2.
Sets the video input for the USB3
receptacle, or disables the
receptacle
The video input you select must be
unique for USB3.
DVI-D
DPORT
VGA
Disable
USB 2
HDMI1
HDMI2
HDMI3/PC
DVI-D
DPORT
VGA
Disable
USB 3
HDMI1
HDMI2
HDMI3/PC
DVI-D
DPORT
VGA
Disable
Lync® Room Reset
Reset
Cancel
CEC
Enabled
Disable
FBC Control
On
Off
Resets options in all menus to their
default values (for a
SMART Room System for
Microsoft Lync)
Enables or disables Consumer
Electronics Control (CEC) support
on HDMI inputs
Enables or disables the front
control panel
SUPPORT
Model/Type
79
[N/A]
smarttech.com/kb/170446
Displays the interactive flat panel’s
model number
This option only displays
information. You’re unable to
modify it.
APPENDIX A
Using the on-screen display menu
Option
80
Values
Function
Notes (if any)
Software Version
[N/A]
Displays the interactive flat panel’s
firmware version number
This option only displays
information. You’re unable to
modify it.
Serial Number
[N/A]
Displays the interactive flat panel’s
serial number
This option only displays
information. You’re unable to
modify it.
Customer Service Center
[N/A]
Provides information on how to
contact SMART Support
This option only displays
information. You’re unable to
modify it.
smarttech.com/kb/170446
Appendix B
Remotely managing your
interactive flat panel
Connecting and configuring a room control system
Connecting a computer to an interactive flat panel
Configuring your computer’s serial interface settings
Power modes
Room control system programming commands and responses
Command inventory
Identifying current values
Assigning a specific value
Increasing a value for a setting
Decreasing a value for a setting
Designating video control settings for a specific video input
Identifying the value for a video control setting
Assigning a value for a video control setting
SMART Board 8070i-G4-SMP interactive flat panel commands
Power state
Source
Video control
Audio control
System information
Service information
SMART Board 8084i-G4-SMP interactive flat panel commands
Power state
Source
Video control
Audio control
System information
Service information
82
82
83
83
84
84
84
85
85
85
85
85
86
86
86
87
88
90
92
95
95
95
96
98
100
103
106
This appendix includes detailed instructions on how to set up your computer or room control system
to remotely manage your interactive flat panel using an RS-232 serial interface.
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APPENDIX B
Remotely managing your interactive flat panel
Connecting and configuring a room control
system
Connect a computer to the room control input on the interactive flat panel to remotely select video
inputs, turn on or turn off your interactive flat panel and request information such as contrast, power
state and current settings.
Connecting a computer to an interactive flat panel
To connect a computer to your interactive flat panel
Connect an RS-232 cable from the serial output on your computer to the room control input on
the bottom connector panel.
8070i-G4-SMP
8084i-G4-SMP
IMPOR TA N T
Do not use a null modem cable. Use only a standard RS-232 cable.
To connect a computer to multiple interactive flat panels
1. Connect an RS-232 cable from the serial output on your computer to the room control input on
the bottom connector panel of the first interactive flat panel.
2. Connect an RS-232 cable from the room control output of the first interactive flat panel to the
room control input of the second interactive flat panel.
3. Connect an RS-232 cable from the room control output of the second interactive flat panel to the
room control input of the third interactive flat panel.
N OTE
Up to three interactive flat panels can be connected.
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APPENDIX B
Remotely managing your interactive flat panel
Configuring your computer’s serial interface settings
You need to configure your computer’s serial interface before sending commands.
To configure your computer’s serial interface
1. Turn on your interactive flat panel.
2. Turn on your computer, and then start your serial communications program or terminal emulation
program.
3. Activate local echo.
4. Configure your serial interface settings using the following values, and then press ENTER.
Baud rate
19200
Data length
8
Parity bit
None
Stop bit
1
A command prompt (>) appears on the following line.
N OTE
If no message appears or an error message appears, your serial interface configuration isn’t
correct. Repeat steps 3 and 4.
5. Type commands to configure your interactive flat panel.
Power modes
The interactive flat panel has five distinct power modes:
l
On
l
Power Save
l
Standby
l
ECO Standby1
l
Off
All commands are available when your interactive flat panel is on. Some commands are available
when your interactive flat panel is in Standby mode. No commands are available when the interactive
flat panel is off or in ECO Standby mode.
1SMART Board 8070i-G4-SMP interactive flat panels only
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APPENDIX B
Remotely managing your interactive flat panel
Room control system programming commands
and responses
To access interactive flat panel information or to adjust interactive flat panel settings using the room
control system, type commands after the command prompt (>), and then wait for the response from
your interactive flat panel.
>get contrast
contrast=55
If you type a command that the room control system doesn’t recognize, you receive an invalid
command response.
In the example below the user included a space in the contrast command.
>set con trast=65
invalid cmd=set con trast=65
N OTES
l
Use ASCII formatted commands.
l
Commands aren’t case-sensitive.
l
Review each entry carefully before you press ENTER.
l
Don’t send another command until you receive the response and the next command prompt.
Command inventory
Your interactive flat panel responds to the commands in the tables on the following pages. To see a
list of valid commands for your interactive flat panel’s current power state, type ?, and then press
ENTER.
Identifying current values
You can identify the current value for each setting. In the example below, the user wants to identify
the contrast level for the interactive flat panel.
>get contrast
contrast=55
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APPENDIX B
Remotely managing your interactive flat panel
Assigning a specific value
You can assign a specific value for a setting within the command’s target range. In the example
below, the user wants to set the contrast level for the interactive flat panel to 65.
>set contrast=65
contrast=65
Increasing a value for a setting
You can increase a setting by a designated number. In the example below, the user wants to increase
the contrast level for the interactive flat panel by 5.
>set contrast +5
contrast=70
Decreasing a value for a setting
You can decrease a setting by a designated number. In the example below, the user wants to
decrease the contrast level for the interactive flat panel by 15.
>set contrast -15
contrast=55
Designating video control settings for a specific video input
When you connect multiple video inputs to your interactive flat panel, you can designate different
settings for each video input. You can also specify which video input you want to get information
about or assign values to.
N OTE
You must connect the video input to your interactive flat panel to identify or assign a value for it, but
the video input doesn’t need to be in use.
Identifying the value for a video control setting
Use the get command to identify values for a video control setting. In the example below, the user
wants to identify the contrast for the HDMI1 video input.
>get contrast HDMI1
contrast HDMI1=65
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APPENDIX B
Remotely managing your interactive flat panel
Assigning a value for a video control setting
Use the set command to assign values for a video control setting. In the example below, the user
wants to set the contrast to 70 for the HDMI1 video input.
>set contrast HDMI1=70
contrast HDMI1=70
SMART Board 8070i-G4-SMP interactive flat
panel commands
The following tables contain commands for SMART Board 8070i-G4-SMP interactive flat panels.
Power state
Use the following commands to identify power state settings.
Command
Response
get intpowerstate
intpowerstate=[Value]
Possible values
l
l
l
l
l
l
l
get powerstate
powerstate=[Value]
l
l
l
l
get standbymode
standbymode=[Value]
l
l
Standby
mode
standby
on
dpms-standby
welcome
prox-reenable-wait
pre-standby
pre-standby-auto
Yes
on
ready
standby
off
Yes
normal
eco
Yes
Use the following commands to assign power state settings.
Command
set intpowerstate [Value]
Possible values
l
l
l
l
l
l
l
set powerstate [Value]
l
l
l
l
set standbymode [Value]
l
l
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Response
Standby
mode
=standby
=on
=dpms-standby
=welcome
=prox-reenable-wait
=pre-standby
=pre-standby-auto
intpowerstate=[Value]
Yes
=on
=ready
=standby
=off
powerstate=[Value]
Yes
=normal
=eco
standbymode=[Value]
Yes
APPENDIX B
Remotely managing your interactive flat panel
Source
Use the following commands to identify source settings.
Command
Response
get input
input=[Value]
Possible values
l
l
l
l
l
l
l
l
l
l
get videoinputs
videoinputs=[Value]
l
l
l
l
l
l
l
l
l
l
get usb1source
usb1source=[Value]
l
l
l
l
l
l
l
l
get usb2source
usb2source=[Value]
l
l
l
l
l
l
l
l
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Standby
mode
VGA1
VGA2
DVI
Video
S_Video
DVD/HD
DisplayPort
HDMI1
HDMI2
HDMI3/PC
Yes
VGA1
VGA2
DVI
Video
S_Video
DVD/HD
DisplayPort
HDMI1
HDMI2
HDMI3/PC
Yes
VGA1
VGA2
DVI
DisplayPort
HDMI1
HDMI2
HDMI3/PC (default)
Disabled
Yes
VGA1
VGA2
DVI
DisplayPort
HDMI1
HDMI2 (default)
HDMI3/PC
Disabled
Yes
APPENDIX B
Remotely managing your interactive flat panel
Use the following commands to assign source settings.
Command
set input [Value]
Possible values
l
l
l
l
l
l
l
l
l
l
set usb1source [Value]
l
l
l
l
l
l
l
l
set usb2source [Value]
l
l
l
l
l
l
l
l
Response
Standby
mode
=VGA1
=VGA2
=DVI
=Video
=S_Video
=DVD/HD
=DisplayPort
=HDMI1
=HDMI2
=HDMI3/PC
input=[Value]
Yes
=VGA1
=VGA2
=DVI
=DisplayPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disabled
usb1source=[Value]
Yes
=VGA1
=VGA2
=DVI
=DisplayPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disabled
usb2source=[Value]
Yes
N OTE
You must specify unique values for set ubs1source and set usb2source.
Video control
Use the following commands to identify video control settings.
Command
Response
Possible values
get blacklevel
blacklevel=[Value]
0–100
No
get brightness
brightness=[Value]
0–100
No
get clock
clock=[Value]
[Dependent on the video
signal]
No
get clockphase
clockphase=[Value]
[Dependent on the video
signal]
No
get colortemp
colortemp=[Value]
NORMAL
WARM
COOL
USER
No
l
l
l
l
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Standby
mode
APPENDIX B
Remotely managing your interactive flat panel
Command
Response
get contrast
contrast=[Value]
get displaymode
displaymode=[Value]
Possible values
l
l
l
l
l
l
l
l
Standby
mode
0–100
No
DYNAMIC
STANDARD
sRGB
CINEMA
SPORT
GAME
USER
AMBIENT
No
get saturation
saturation=[Value]
0–100
No
get sharpness
sharpness=[Value]
0–100
No
get tint
tint=[Value]
0–100
No
Use the following commands to assign video control settings.
Command
set blacklevel [Value]
Possible values
l
l
l
set brightness [Value]
l
l
l
set brightness [Video input] [Value]
l
l
l
set clock [Value]
l
l
l
set clockphase [Value]
l
l
l
set colortemp [Value]
l
l
l
l
set contrast [Value]
l
l
l
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Response
Standby
mode
+ [Incremental value]
- [Incremental value]
=0–100
blacklevel=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
brightness=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
brightness [Video input]=[Value]
No
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
clock=[Value]
No
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
clockphase=[Value]
No
=NORMAL
=WARM
=COOL
=USER
colortemp=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
contrast=[Value]
No
APPENDIX B
Remotely managing your interactive flat panel
Command
set displaymode [Value]
Possible values
l
l
l
l
l
l
l
l
set saturation [Value]
l
l
l
set sharpness [Value]
l
l
l
set tint [Value]
l
l
l
Response
Standby
mode
=DYNAMIC
=STANDARD
=sRGB
=CINEMA
=SPORT
=GAME
=USER
=AMBIENT
displaymode=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
saturation=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
sharpness=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
tint=[Value]
No
Audio control
Use the following commands to identify audio control settings.
Command
Response
get audioinput
audioinput=[Value]
Possible values
l
l
l
l
l
l
l
l
Standby
mode
IN1
IN2
IN3
USB
HDMI
DPORT
HDMI3/PC_ANALOG
HDMI3/PC_DIGITAL
No
get balance
balance=[Value]
0–100
No
get bass
bass=[Value]
0–100
No
get hdmi3/pc_lineout
hdmi3/pc_lineout=[Value]
fixed
variable
No
on
off
No
fixed
variable
No
on
off
No
on
off
No
l
l
get leftspeaker
leftspeaker=[Value]
l
l
get lineout
lineout=[Value]
l
l
get mute
mute=[Value]
l
l
get rightspeaker
rightspeaker=[Value]
l
l
get treble
treble=[Value]
0–100
No
get volume
volume=[Value]
0–100
No
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APPENDIX B
Remotely managing your interactive flat panel
Use the following commands to assign audio control settings.
Command
set audioinput [Value]
Possible values
l
l
l
l
l
l
l
l
set balance [Value]
l
l
l
set bass [Value]
l
l
l
set hdmi3/pc_lineout [Value]
l
l
set leftspeaker [Value]
l
l
set lineout [Value]
l
l
set mute [Value]
l
l
set rightspeaker [Value]
l
l
set treble [Value]
l
l
l
set volume [Value]
l
l
l
Response
Standby
mode
=IN1
=IN2
=IN3
=USB
=HDMI2
=DPORT 3
=HDMI3/PC_ANALOG
=HDMI3/PC_DIGITAL4
audioinput=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
balance=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
bass=[Value]
No
=fixed
=variable
hdmi3/pc_lineout=[Value]
No
=on
=off
leftspeaker=[Value]
No
=fixed
=variable
lineout=[Value]
No
=on
=off
mute=[Value]
No
=on
=off
rightspeaker=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
bass=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
volume=[Value]
No
2“=HDMI” is only available for the HDMI1 and HDMI2 video inputs.
3“=DPORT” is only available for the DPORT video input.
4“=HDMI3/PC_ANALOG” and “=HDMI3/PC_DIGITAL” are only available for the HDMI3/PC video input.
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APPENDIX B
Remotely managing your interactive flat panel
System information
Use the following commands to identify system information settings.
Command
Response
get aspectratio
aspectratio=[Value]
Possible values
l
l
l
l
l
Standby
mode
1:1
16:9
4:3
zoom1
zoom2
No
get autopoweroff
autopoweroff=[Value]
15–240
No
get fwinfotouch
fwinfotouch=[Value]
[User defined value]
Yes
get fwvericp
fwvericp=[Value]
[Firmware (ICP) version
number]
Yes
get fwvermpu
fwvermpu=[Value]
[Firmware (MPU) version
number]
Yes
get fwverscr
fwverscr=[Value]
[Firmware (Scaler) version
number]
Yes
get hposition
hposition=[Value]
[Dependent on the video
signal]
No
get language
language=[Value]
English
Arabic
Danish
German
English_UK
Spanish
Spanish_MEX
French
Hindi
Hungarian
Italian
Korean
Dutch
Norwegian
Portuguese_BRA
Portuguese
Russian
Swedish
Turkish
Chinese
Chinese_SIM
No
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
get modelnum
modelnum=[Value]
[Model number]
No
get monitorid
monitorid=[Value]
1–100
No
get proximity
proximity=[Value]
on
off
Yes
yes
no
No
l
l
get proximitydetected
proximitydetected=[Value]
l
l
get proximityreenable
proximityreenable=[Value]
1–10
Yes
get readystatebrightness
readystatebrightness=[Value]
0–100
Yes
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APPENDIX B
Remotely managing your interactive flat panel
Command
Response
get resolution
resolution=[Value]
Possible values
l
l
Standby
mode
800 × 600
1024 × 768
No
get serialnum
serialnum=[Value]
[Serial number]
No
get tempsensor1
tempsensor1=[Value]
[Temperature in ºC]
No
get tempsensor2
tempsensor2=[Value]
[Temperature in ºC]
No
get vposition
vposition =[Value]
[Dependent on the video
signal]
No
get welcome
welcome=[Value]
on
off
No
l
l
get welcometimeout
welcometimeout=[Value]
5–30
No
get zoom
zoom=[Value]
100–300
No
Use the following commands to assign system information settings.
Command
Response
Standby
mode
=1:1
=16:9
=4:3
=zoom1
=zoom2
aspectratio=[Value]
No
+ [Incremental value]
- [Incremental value]
=15–240
autopoweroff=[Value]
No
set factoryreset [Value]
=yes
factoryreset=[Value]
Yes
set fwinfotouch [Value]
=[User defined value]
fwinfotouch=[Value]
Yes
set fwvericp [Value]
=[Firmware (ICP) version
number]
fwvericp=[Value]
Yes
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
hposition =[Value]
No
set aspectratio [Value]
Possible values
l
l
l
l
l
set autopoweroff [Value]
l
l
l
set hposition [Value]
l
l
l
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APPENDIX B
Remotely managing your interactive flat panel
Command
Response
Standby
mode
=English
=Arabic
=Danish
=German
=English_UK
=Spanish
=Spanish_MEX
=French
=Hindi
=Hungarian
=Italian
=Korean
=Dutch
=Norwegian
=Portuguese_BRA
=Portuguese
=Russian
=Swedish
=Turkish
=Chinese
=Chinese_SIM
language=[Value]
No
+ [Incremental value]
- [Incremental value]
=1–100
monitorid=[Value]
No
=on
=off
proximity=[Value]
Yes
=yes
=no
proximitydetected=[Value]
No
set proximityreenable [Value]
=1–10
proximityreenable=[Value]
Yes
set readystatebrightness [Value]
=0–100
readystatebrightness=[Value]
Yes
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
vposition=[Value]
No
=on
=off
welcome=[Value]
No
+ [Incremental value]
- [Incremental value]
=5–30
welcometimeout=[Value]
No
+ [Incremental value]
- [Incremental value]
=100–300
zoom=[Value]
No
set language [Value]
Possible values
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
set monitorid [Value]
l
l
l
set proximity [Value]
l
l
set proximitydetected [Value]
l
l
set vposition [Value]
l
l
l
set welcome [Value]
l
l
set welcometimeout [Value]
l
l
l
set zoom [Value]
l
l
l
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APPENDIX B
Remotely managing your interactive flat panel
Service information
Use the following commands to identify service information settings.
Command
Response
get displayhour
displayhour=[Value]
get fancontrol
fancontrol=[Value]
Possible values
l
l
get highspeedfan
highspeedfan=[Value]
l
l
get totalhours
totalhours=[Value]
Standby
mode
0–20000
Yes
on
auto
Yes
high
normal
No
0–20000
Yes
Use the following commands to assign service information settings.
Command
set highspeedfan [Value]
Possible values
l
l
set fancontrol [Value]
l
l
Response
Standby
mode
=high
=normal
highspeedfan=[Value]
No
=on
=auto
fancontrol=[Value]
Yes
SMART Board 8084i-G4-SMP interactive flat
panel commands
The following tables contain commands for SMART Board 8084i-G4-SMP interactive flat panels.
Power state
Use the following commands to identify power state settings.
Command
Response
get intpowerstate
intpowerstate=[Value]
Possible values
l
l
l
l
l
l
l
l
l
l
get powerstate
powerstate=[Value]
l
l
l
get standbymode
standbymode=[Value]
l
l
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Standby
mode
standby
on
no-video
welcome
prox-reenable-wait
pre-eco
eco-standby
soft-reset
dpms
pre-standby-auto
Yes
on
standby
off
Yes
normal
eco
Yes
APPENDIX B
Remotely managing your interactive flat panel
Use the following commands to assign power state settings.
Command
set intpowerstate [Value]
Possible values
l
l
l
l
l
l
l
l
l
l
set powerstate [Value]
l
l
l
set standbymode [Value]
l
l
Response
Standby
mode
=standby
=on
=no-video
=welcome
=prox-reenable-wait
=pre-eco
=eco-standby
=soft-reset
=dpms
=pre-standby-auto
intpowerstate=[Value]
Yes
=on
=standby
=off
powerstate=[Value]
Yes
=normal
=eco
standbymode=[Value]
Yes
Possible values
Standby
mode
Source
Use the following commands to identify source settings.
Command
Response
get input
input=[Value]
l
l
l
l
l
l
l
l
get videoinputs
videoinputs=[Value]
l
l
l
l
l
l
l
l
get usb1source
usb1source=[Value]
l
l
l
l
l
l
l
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VGA
DVI
Component
Composite
DPort
HDMI1
HDMI2
HDMI3/PC
Yes
VGA
DVI
Component
Composite
DPort
HDMI1
HDMI2
HDMI3/PC
Yes
VGA
DVI
DPort
HDMI1
HDMI2
HDMI3/PC (default)
Disable
Yes
APPENDIX B
Remotely managing your interactive flat panel
Command
Response
get usb2source
usb2source=[Value]
Possible values
l
l
l
l
l
l
l
get usb3source
usb3source=[Value]
l
l
l
l
l
l
l
Standby
mode
VGA (default)
DVI
DPort
HDMI1
HDMI2
HDMI3/PC
Disable
Yes
VGA
DVI
DPort
HDMI1 (default)
HDMI2
HDMI3/PC
Disable
Yes
Use the following commands to assign source settings.
Command
set input [Value]
Possible values
l
l
l
l
l
l
l
l
l
set usb1source [Value]
l
l
l
l
l
l
l
set usb2source [Value]
l
l
l
l
l
l
l
set usb3source [Value]
l
l
l
l
l
l
l
97
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Response
Standby
mode
=VGA
=DVI
=Component
=Composite
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=next
input=[Value]
Yes
=VGA
=DVI
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
usb1source=[Value]
Yes
=VGA
=DVI
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
usb2source=[Value]
Yes
=VGA
=DVI
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
usb3source=[Value]
Yes
APPENDIX B
Remotely managing your interactive flat panel
N OTE
You must specify unique values for set ubs1source, set usb2source and set usb3source.
Video control
Use the following commands to identify video control settings.
Command
Response
get ambient
ambient=[Value]
get blacklevel
blacklevel=[Value]
Possible values
l
l
Standby
mode
0–1023
No
high
low
No
get brightness
brightness=[Value]
0–100
No
get colortemp
colortemp=[Value]
0–100
No
get contrast
contrast=[Value]
0–100
No
get displaymode
displaymode=[Value]
standard
ambient
vivid
ISF_Expert1
ISF_Expert2
No
high
medium
low
1.9
2.2
2.4
No
l
l
l
l
l
get gamma
gamma=[Value]
l
l
l
l
l
l
get hsharpness
hsharpness=[Value]
0–50
No
get hsize
hsize=[Value]
[Dependent on the video
signal]
No
get phase
phase=[Value]
[Dependent on the video
signal]
No
get saturation
saturation=[Value]
0–100
No
get sharpness
sharpness=[Value]
0–50
No
get tint
tint=[Value]
0–100
No
get vsharpness
vsharpness=[Value]
0–50
No
Use the following commands to assign video control settings.
Command
Possible values
set ambient [Value]
set blacklevel [Value]
l
l
98
smarttech.com/kb/170446
Response
Standby
mode
=0–1023
ambient=[Value]
No
=high
=low
blacklevel=[Value]
No
APPENDIX B
Remotely managing your interactive flat panel
Command
set brightness [Value]
Possible values
l
l
l
set brightness [Video input] [Value]
l
l
l
set colortemp [Value]
l
l
l
set contrast [Value]
l
l
l
set displaymode [Value]
l
l
l
l
l
set gamma [Value]
l
l
l
l
l
l
set hsharpness [Value]
l
l
l
set hsize [Value]
l
l
l
set phase [Value]
l
l
l
set saturation [Value]
l
l
l
set sharpness [Value]
l
l
l
set tint [Value]
l
l
l
set vsharpness [Value]
l
l
l
99
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Response
Standby
mode
+ [Incremental value]
- [Incremental value]
=0–100
brightness=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
brightness [Video input]=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
colortemp=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
contrast=[Value]
No
=standard
=ambient
=vivid
=ISF_Expert1
=ISF_Expert2
displaymode=[Value]
No
=high
=medium
=low
=1.9
=2.2
=2.4
gamma=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–50
hsharpness=[Value]
No
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
hsize=[Value]
No
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
phase=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
saturation=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–50
sharpness=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
tint=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–50
vsharpness=[Value]
No
APPENDIX B
Remotely managing your interactive flat panel
Audio control
Use the following commands to identify audio control settings.
Command
Response
Possible values
get audioeq100
audioeq100=[Value]
-10–10
No
get audioeq300
audioeq300=[Value]
-10–10
No
get audioeq1k
audioeq1k=[Value]
-10–10
No
get audioeq3k
audioeq3k=[Value]
-10–10
No
get audioeq10k
audioeq10k=[Value]
-10–10
No
get audioin1
audioin1=[Value]
VGA
DVI
Component
Composite
DPort
HDMI1
HDMI2
HDMI3/PC
Disable
No
VGA
DVI
Component
Composite
DPort
HDMI1
HDMI2
HDMI3/PC
Disable
No
VGA
DVI
Component
Composite
DPort
HDMI1
HDMI2
HDMI3/PC
Disable
No
0–100
No
fixed
variable
No
on
off
No
fixed
variable
No
on
off
No
digital
analog
No
l
l
l
l
l
l
l
l
l
get audioin2
audioin2=[Value]
l
l
l
l
l
l
l
l
l
get audioin3
audioin3=[Value]
l
l
l
l
l
l
l
l
l
get balance
balance=[Value]
get hdmi3/pclineout
hdmi3/pclineout=[Value]
l
l
get leftspeaker
leftspeaker=[Value]
l
l
get lineout
lineout=[Value]
l
l
get mute
mute=[Value]
l
l
get opsaudio
opsaudio=[Value]
l
l
100
smarttech.com/kb/170446
Standby
mode
APPENDIX B
Remotely managing your interactive flat panel
Command
Response
get rightspeaker
rightspeaker=[Value]
Possible values
l
l
get speakersw
speakersw=[Value]
l
l
l
get usbaudio
usbaudio=[Value]
l
l
l
l
l
l
l
get volume
volume=[Value]
Standby
mode
on
off
No
internal
external
off
No
VGA
DVI
DPort
HDMI1
HDMI2
HDMI3/PC
Disable
No
0–100
No
Use the following commands to assign audio control settings.
Command
set audioeq100 [Value]
Possible values
l
l
l
set audioeq300 [Value]
l
l
l
set audioeq1k [Value]
l
l
l
set audioeq3k [Value]
l
l
l
set audioeq10k [Value]
l
l
l
set audioin1 [Value]
l
l
l
l
l
l
l
l
l
101
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Response
Standby
mode
+ [Incremental value]
- [Incremental value]
=-10–10
audioeq100=[Value]
No
+ [Incremental value]
- [Incremental value]
=-10–10
audioeq300=[Value]
No
+ [Incremental value]
- [Incremental value]
=-10–10
audioeq1k=[Value]
No
+ [Incremental value]
- [Incremental value]
=-10–10
audioeq3k=[Value]
No
+ [Incremental value]
- [Incremental value]
=-10–10
audioeq10k=[Value]
No
=VGA
=DVI
=Component
=Composite
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
audioin1=[Value]
No
APPENDIX B
Remotely managing your interactive flat panel
Command
set audioin2 [Value]
Possible values
l
l
l
l
l
l
l
l
l
set audioin3 [Value]
l
l
l
l
l
l
l
l
l
set balance [Value]
l
l
l
set hdmi3/pclineout [Value]
l
l
set leftspeaker [Value]
l
l
set lineout [Value]
l
l
set mute [Value]
l
l
set opsaudio [Value]
l
l
set rightspeaker [Value]
l
l
set speakersw [Value]
l
l
l
set usbaudio [Value]
l
l
l
l
l
l
l
set volume [Value]
l
l
l
102
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Response
Standby
mode
=VGA
=DVI
=Component
=Composite
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
audioin2=[Value]
No
=VGA
=DVI
=Component
=Composite
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
audioin3=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
balance=[Value]
No
=fixed
=variable
hdmi3/pclineout=[Value]
No
=on
=off
leftspeaker=[Value]
No
=fixed
=variable
lineout=[Value]
No
=on
=off
mute=[Value]
No
=digital
=analog
opsaudio=[Value]
No
=on
=off
rightspeaker=[Value]
No
=internal
=external
=off
speakersw=[Value]
No
=VGA
=DVI
=DPort
=HDMI1
=HDMI2
=HDMI3/PC
=Disable
usbaudio=[Value]
No
+ [Incremental value]
- [Incremental value]
=0–100
volume=[Value]
No
APPENDIX B
Remotely managing your interactive flat panel
N OTE
You must specify unique values for set audioin1, set audioin2, set audioin3 and set usbaudio.
System information
Use the following commands to identify system information settings.
Command
Response
get aspectratio
aspectratio=[Value]
Possible values
l
l
l
get autopoweroff
autopoweroff=[Value]
get fancontrol
fancontrol=[Value]
l
l
l
l
l
l
get fbc
fbc=[Value]
l
l
Standby
mode
justscan
16:9
4:3
No
15–240
No
auto
25
50
75
100
off
No
on
off
No
get fwinfotouch
fwinfotouch=[Value]
[User defined value]
No
get fwvericp
fwvericp=[Value]
[Firmware (ICP) version
number]
Yes
get fwvermpu
fwvermpu=[Value]
[Firmware (MPU) version
number]
Yes
get fwverscr
fwverscr=[Value]
[Firmware (Scaler) version
number]
Yes
get hposition
hposition=[Value]
[Dependent on the video
signal]
No
103
smarttech.com/kb/170446
APPENDIX B
Remotely managing your interactive flat panel
Command
Response
get language
language=[Value]
Possible values
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
Standby
mode
Arabic
Chinese (Simplified)
Danish
Dutch
English (UK)
English (US)
Finnish
French
French (Canada)
German
Hungarian
Italian
Japanese
Korean
Norwegian
Portuguese (Brazil)
Portuguese (Portugal)
Russian
Spanish
Spanish (Mexico)
Swedish
Turkish
No
get modelnum
modelnum=[Value]
[Model number]
No
get monitorid
monitorid=[Value]
1–100
No
get proximity
proximity=[Value]
on
off
No
yes
no
No
l
l
get proximitydetected
proximitydetected=[Value]
l
l
get proximityreenable
proximityreenable=[Value]
1–10
No
get readystatebrightness
readystatebrightness=[Value]
0–100
No
get resolution
resolution=[Value]
[Resolution]
No
get serialnum
serialnum=[Value]
[Serial number]
No
get tempsensor1
tempsensor1=[Value]
[Temperature in ºC]
No
get testmode
testmode=[Value]
on
off
No
on
off
No
on
off
No
on
off
No
[Dependent on the video
signal]
No
on
off
No
5–30
No
l
l
get upgradeicp
upgradeicp=[Value]
l
l
get upgrademain
upgrademain=[Value]
l
l
get videomute
videomute=[Value]
l
l
get vposition
vposition=[Value]
get welcome
welcome=[Value]
l
l
get welcometimeout
104
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welcometimeout=[Value]
APPENDIX B
Remotely managing your interactive flat panel
Use the following commands to assign system information settings.
Command
Response
Standby
mode
=justscan
=16:9
=4:3
aspectratio=[Value]
No
+ [Incremental value]
- [Incremental value]
=15–240
autopoweroff=[Value]
No
=yes
factoryreset=[Value]
Yes
=auto
=25
=50
=75
=100
=off
fancontrol=[Value]
Yes
=on
=off
fbc=[Value]
No
set fwinfotouch [Value]
=[User defined value]
fwinfotouch=[Value]
No
set fwvericp [Value]
=[Firmware (ICP) version
number]
fwvericp=[Value]
Yes
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
hposition =[Value]
No
=Arabic
=Chinese (Simplified)
=Danish
=Dutch
=English (UK)
=English (US)
=Finnish
=French
=French (Canada)
=German
=Hungarian
=Italian
=Japanese
=Korean
=Norwegian
=Portuguese (Brazil)
=Portuguese (Portugal)
=Russian
=Spanish
=Spanish (Mexico)
=Swedish
=Turkish
language=[Value]
No
set lyncroom [Value]
=reset
lyncroom=[Value]
No
set modelnum [Value]
=[Model number]
modelnum=[Value]
No
set aspectratio [Value]
Possible values
l
l
l
set autopoweroff [Value]
l
l
l
set factoryreset [Value]
set fancontrol [Value]
l
l
l
l
l
l
set fbc [Value]
l
l
set hposition [Value]
l
l
l
set language [Value]
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
105
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APPENDIX B
Remotely managing your interactive flat panel
Command
Possible values
Response
Standby
mode
=1–100
monitorid=[Value]
No
=on
=off
opsfail=[Value]
No
=on
=off
proximity=[Value]
No
=yes
=no
proximitydetected=[Value]
No
set proximityreenable [Value]
=1–10
proximityreenable=[Value]
No
set readystatebrightness [Value]
=0–100
readystatebrightness=[Value]
No
=on
=off
testmode=[Value]
No
=on
=off
upgradeicp=[Value]
No
=on
=off
upgrademain=[Value]
No
=on
=off
videomute=[Value]
No
+ [Incremental value]
- [Incremental value]
=[Range of values
dependent on the video
signal]
vposition=[Value]
No
=on
=off
welcome=[Value]
No
+ [Incremental value]
- [Incremental value]
=5–30
welcometimeout=[Value]
No
set monitorid [Value]
set opsfail [Value]
l
l
set proximity [Value]
l
l
set proximitydetected [Value]
l
l
set testmode [Value]
l
l
set upgradeicp [Value]
l
l
set upgrademain [Value]
l
l
set videomute [Value]
l
l
set vposition [Value]
l
l
l
set welcome [Value]
l
l
set welcometimeout [Value]
l
l
l
Service information
Use the following commands to identify service information settings.
Command
Response
get failurelog
failurelog=[Value]
Possible values
l
l
l
l
l
l
get statereporting
statereporting=[Value]
l
l
get totalhours
106
smarttech.com/kb/170446
totalhours=[Value]
Standby
mode
normal
power
displayfan
opsfan
inverter
temperature
No
on
off
No
0–40000
No
APPENDIX B
Remotely managing your interactive flat panel
Use the following commands to assign service information settings.
Command
Possible values
set failurelog [Value]
set statereporting [Value]
l
l
107
smarttech.com/kb/170446
Response
Standby
mode
=normal
failurelog=[Value]
No
=on
=off
statereporting=[Value]
No
Appendix C
Hardware environmental
compliance
SMART Technologies supports global efforts to ensure that electronic equipment is manufactured,
sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment and
Battery regulations (WEEE and Battery
Directives)
Electrical and electronic equipment and batteries contain substances that can be harmful to
the environment and to human health. The crossed-out wheeled bin symbol indicates that
products should be disposed of in the appropriate recycling stream and not as regular waste.
Batteries
The remote control contains 1.5V AAA batteries. Recycle or dispose of batteries properly.
More information
See smarttech.com/compliance for more information.
109
smarttech.com/kb/170446
Index
A
AAA batteries 47
air conditioning 15, 50
ambient lighting 67, 98
aspect ratio 4, 68, 74, 92, 103
audio
about 3
configuring 69, 74, 90, 100
controlling volume 7, 39, 41
muting 7, 39, 41
troubleshooting 60
B
backlight 73
balance, audio 69, 75, 90, 102
bass 69, 90
batteries 47, 109
black level 66, 74, 88, 98
bottom connector panel 19-20
brightness 66, 73, 88, 98
C
cables, using long VGA 68
cabling guides 10
calibration 45-46, See also orientation
cameras
about 5
cleaning 49
CAT 5 USB extender 22
chemicals 49
cleaning
camera windows 49
presence detection sensors 48
111
smarttech.com/kb/170446
reflective tape 49
screen 48
Clear Voice II 75
color select module 6
color temperature 66, 73, 88, 98
component video 19-20, 87, 96
composite video 19-20, 87, 96
computer See room computer
condensation 50
connector panels 18
Consumer Electronics Control 79
contrast 66, 73, 89, 98
control panels
front See front control panel
menu See menu control panel
D
date and time 77
deployment See software deployment
differences across models 8
DisplayPort 19, 21, 69, 79, 87, 96
documentation 10
doors 15
dry-erase markers 48
dual sketch support 2
dust 15, 49
DVI-D 19, 21, 71, 79, 87, 96
E
ECO Standby mode 32, 70, 78, 83, 86, 95,
See also Standby mode
equalization, audio 101
eraser 6
eyebolts 14, 51
INDEX
F
software See software installation
installation instructions 10
factory reset 72
fans 71, 95
.fcw files 35
firmware updates 44
firmware versions 92
floor stand See stand
4K UHD 22
front control panel
about 7
disabling 70, 79, 103
using with the remote control 36
G
gamma 73, 98
gates 15
gestures 2
glass cleaner 48
GoWire See SMART GoWire cable
keyboard See on-screen keyboard
knowledge base 11
L
languages 69, 77, 92, 104
laptops
connecting cables for 22
using 33
left connector panel 18, 20
lifting devices 14, 51
local building codes 14
location for mounting your interactive flat
panel 15
Lync See Microsoft Lync
M
H
hardware installation 13, 50
hardware removal 50
HDMI 19, 21-22, 71, 79, 87, 96
heat 71, 93
height for mounting your interactive flat
panel 15
Help 6, 11
humidity 49-50
I
I/O extension module
about 8
connectors 19, 21
identifier 70, 104
installation
hardware See hardware installation
112
K
smarttech.com/kb/170446
M8 screws 15
maintenance 43
markers 48
menu control panel 41
Microsoft Lync 72, 79
mounting instructions 13
mute See audio
O
object awareness 2
on-screen display menu 65
on-screen keyboard 6
orientation 6, 45-46, See also calibration
P
packaging 51
INDEX
pens
about 6
replacing nibs 47
permanent markers 48
Picture Wizard II 74
power 15, 21, 27, 29, 83, 86, 95
presence detection sensors
about 2, 5, 31
cleaning 48
configuring 70, 92, 104
troubleshooting 62
R
RCA jacks 19-20
recessed areas 15
reflective tape channel 5, 49
remote control
about 8, 36
batteries 47
buttons 37
sensor 36
troubleshooting 61
remote management 81
resolution 68, 93, 104
right-click 6
right connector panel 18, 20
room computer
connecting 22
using 32
room control 81
RS-232 19, 21, 81
S
S-video 19
S-Video 87
saturation 89, 98
sensors See presence detection sensors
serial number 53, 93, 104
sharpness 66, 73, 89, 98
SMART GoWire cable 34
SMART Ink
about 3
installing 28
updating 44
using on laptops 33
using on the room computer 32
SMART Meeting Pro PE software 34
SMART Meeting Pro software
about 3
installing 28
updating 44
using on laptops 33
using on the room computer 32
SMART Product Drivers
about 3
installing 28
updating 44
using on laptops 33
using on the room computer 32
SMART Product Update 44
SMART Room Systems 72, 79
SMART Settings 43
smoke 49
software deployment 28
software installation 28
software updates 44
sound See audio
Speaker wire connectors 19
speakers
external 24
included with your interactive flat
panel 3, 6, 69, 74, 90, 100
specifications 10
stand 13, 51
Standby mode 29, 39-40, 70, 78, 83, 86, 95,
See also ECO Standby mode
Stereo 3.5 mm connectors 19, 21
sunlight 50
Support center 11
system administrator’s guides 10
T
temperature See heat
113
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INDEX
time 77
tint 66, 73, 89, 98
top connector panel 18, 20
training 11
transportation 51
treble 69, 90
TruMotion 74
U
updates
firmware 44
software 44
USB cables and connectors 19, 21-22, 69,
71, 79, 87, 96
USB devices
connecting 32
disabling the receptacle for 24
V
vacuum cleaners 49
ventilation 15, 49
VESA mounting plate 14
VGA 19, 21, 68, 71, 79, 87, 96
vibration 51
vibrations 15
virtual surround sound 75
volume See audio
W
wall mounting instructions See mounting
instructions
water 49
WEEE and Battery Directives 109
welcome screen 31, 79, 93, 104
114
smarttech.com/kb/170446
SMART Technologies
smarttech.com/support
smarttech.com/contactsupport
smarttech.com/kb/170446
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