HYU VmS Client Software
HYU VmS Client Software
User Manual
UD02162N
User Manual of HYU VmS
User Manual
About this Manual
This Manual is applicable to HYU VmS Client Software.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED
WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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User Manual of HYU VmS
Contents
Chapter 1
Overview.......................................................................................................................... 6
1.1
Description ...................................................................................................................... 6
1.2
Running Environment ...................................................................................................... 6
1.3
Function Modules ............................................................................................................ 6
1.4
Updates Instruction ......................................................................................................... 9
Chapter 2
User Registration and Login ........................................................................................... 11
Chapter 3
Device Management...................................................................................................... 13
3.1
Adding the Device.......................................................................................................... 13
3.1.1
Creating the Password........................................................................................... 13
3.1.2
Adding Online Devices .......................................................................................... 15
3.1.3
Adding Devices Manually ...................................................................................... 19
3.1.4
Adding Devices by IP Segment .............................................................................. 20
3.1.5
Adding Devices by IP Server .................................................................................. 21
3.1.6
Adding Devices by HiDDNS .................................................................................... 22
3.1.7
Batch Adding Devices ............................................................................................ 23
3.1.8
QR Code of Encoding Devices ............................................................................... 25
3.1.9
3.2
Checking Device’s Online Users ............................................................................. 25
Group Management ...................................................................................................... 26
Chapter 4
Live View ........................................................................................................................ 30
4.1
Starting and Stopping the Live View .............................................................................. 33
4.2
Auto-switch in Live View................................................................................................ 35
4.3
PTZ Control in Live View ................................................................................................ 36
4.4
Manual Recording and Capture ..................................................................................... 38
4.5
Instant Playback ............................................................................................................. 41
4.6
Custom Window Division............................................................................................... 43
4.7
Live View in Fisheye Mode ............................................................................................ 45
4.8
Starting Master-slave Linkage ........................................................................................ 47
4.9
Other Functions in Live View ......................................................................................... 51
Chapter 5
Remote Storage Schedule Settings and Playback .......................................................... 52
5.1
Remote Storage ............................................................................................................. 52
5.1.1
Storing on Storage Device on the DVR, NVR, or Network Camera ........................ 52
5.1.2
Storing on Storage Device ..................................................................................... 55
5.2
Chapter 6
Remote Playback ........................................................................................................... 58
5.2.1
Normal Playback.................................................................................................... 59
5.2.2
Alarm Input Playback ............................................................................................ 65
5.2.3
Event Playback ....................................................................................................... 66
5.2.4
ATM Playback ........................................................................................................ 68
5.2.5
POS Playback ......................................................................................................... 69
5.2.6
Synchronous Playback ........................................................................................... 70
5.2.7
VCA Playback ......................................................................................................... 70
5.2.8
Fisheye Playback ................................................................................................... 72
Event Management ....................................................................................................... 74
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6.1
Configuring Motion Detection Alarm ............................................................................ 74
6.2
Configuring Video Tampering Alarm.............................................................................. 77
6.3
Configuring PIR Alarm.................................................................................................... 78
6.4
Configuring Video Loss Alarm ........................................................................................ 80
6.5
Configuring Audio Exception Alarm ............................................................................... 81
6.6
Configuring Defocus Detection Alarm ........................................................................... 82
6.7
Configuring Face Detection Alarm ................................................................................. 83
6.8
Configuring Line Crossing Detection Alarm ................................................................... 85
6.9
Configuring Intrusion Detection Alarm .......................................................................... 86
6.10
Configuring Scene Change Alarm .................................................................................. 88
6.11
Configuring VCA Detection Alarm ................................................................................. 89
6.12
Configuring Alarm Input Linkage ................................................................................... 90
6.13
Configuring Device Exception Linkage ........................................................................... 92
6.14
Viewing Alarm and Event Information ........................................................................... 92
6.14.1
Viewing Alarms Information.................................................................................. 94
6.14.2
Viewing Events Information .................................................................................. 95
6.14.3
Viewing Pop-up Alarm Information ....................................................................... 95
Chapter 7
E-map Management ...................................................................................................... 97
7.1
Adding an E-map ........................................................................................................... 97
7.2
The Hot Spot Function ................................................................................................... 99
7.2.1
Adding Hot Spots................................................................................................... 99
7.2.2
Modifying Hot Spots............................................................................................ 100
7.2.3
Previewing Hot Spots .......................................................................................... 101
7.3
The Hot Region Function ............................................................................................. 102
7.3.1
Adding Hot Regions ............................................................................................. 102
7.3.2
Modifying Hot Regions ........................................................................................ 103
7.3.3
Previewing Hot Regions....................................................................................... 103
Chapter 8
Cloud P2P..................................................................................................................... 105
8.1
Registering a Cloud P2P Account ................................................................................. 105
8.2
Logging into Cloud P2P Account .................................................................................. 106
8.3
Device Management.................................................................................................... 106
Chapter 9
VCA Devices Management .......................................................................................... 108
Chapter 10
Transcoder Management ............................................................................................. 110
10.1
Adding Encoding Device to the Transcoder ................................................................. 110
10.1.1
Adding the Transcoder to the Client Software .................................................... 110
10.1.2
Importing the Encoding Channel to the Transcoder ........................................... 111
10.2
Configuring the Transcoded Stream Parameters ......................................................... 112
10.3
Operating the Transcoded Stream ............................................................................... 113
Chapter 11
Forwarding Video Stream through Stream Media Server ........................................... 114
11.1
Adding the Stream Media Server ................................................................................ 114
11.2
Adding Cameras to Stream Media Server to Forward Video Stream .......................... 115
Chapter 12
Decoding and Displaying Video on Video Wall ............................................................ 117
12.1
Adding the Encoding Device ........................................................................................ 117
12.2
Adding the Decoding Device........................................................................................ 119
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12.3
Configuring Video Wall Settings .................................................................................. 120
12.3.1
Linking Decoding Output with Video Wall .......................................................... 120
12.3.2
Multi-Screen Display ........................................................................................... 122
12.3.3
Configuring Background ...................................................................................... 123
12.3.4
Configuring Virtual LED ....................................................................................... 124
12.4
Displaying Video on Video Wall ................................................................................... 125
12.4.1
Decoding and Displaying ..................................................................................... 125
12.4.2
Windowing and Roaming Settings ...................................................................... 127
12.4.3
Configuring Playback ........................................................................................... 129
12.4.4
Configuring Cycle Decoding ................................................................................. 129
12.5
Configuring Video Wall Controller ............................................................................... 130
12.5.1
Adding the Video Wall Controller........................................................................ 130
12.5.2
Linking Output with Video Wall .......................................................................... 131
12.5.3
Configuring Virtual LED ....................................................................................... 131
12.5.4
Configuring Video Wall Screens .......................................................................... 132
12.5.5
Displaying Video on Video Wall........................................................................... 133
12.5.6
Configuring Plan .................................................................................................. 134
Chapter 13
13.1
Security Control Panel ................................................................................................. 136
Device Management.................................................................................................... 136
13.1.1
Adding Security Control Panel ............................................................................. 136
13.1.2
Editing Security Control Panel ............................................................................. 137
13.1.3
Deleting Security Control Panel ........................................................................... 137
13.2
Zone Event Configuration ............................................................................................ 138
13.3
Remote Control ........................................................................................................... 139
13.3.1
Partition System Remote Control ........................................................................ 139
13.3.2
Zone Remote Control .......................................................................................... 141
13.4
Displaying Zone on E-map ........................................................................................... 141
Chapter 14
Video Intercom ............................................................................................................ 144
14.1
Device Management.................................................................................................... 144
14.2
Live View ...................................................................................................................... 145
14.3
Picture Storage ............................................................................................................ 146
14.4
Group Management .................................................................................................... 146
14.5
Intercom ...................................................................................................................... 150
14.6
14.7
14.5.1
Video Intercom with HYU VmS via Indoor Station .............................................. 150
14.5.2
Video Intercom with Indoor Station via HYU VmS .............................................. 151
14.5.3
Video Intercom with HYU VmS via Door Station ................................................. 153
14.5.4
Call Log ................................................................................................................ 154
Card Management ....................................................................................................... 154
14.6.1
Adding Card ......................................................................................................... 154
14.6.2
Encrypting Card ................................................................................................... 156
14.6.3
Issuing Card ......................................................................................................... 157
14.6.4
Batch Importing Unauthorized Cards .................................................................. 160
14.6.5
Batch Exporting Unauthorized Cards .................................................................. 161
Notice Management .................................................................................................... 161
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14.7.1
Create Notice Information .................................................................................. 161
14.7.2
Query Notice Information ................................................................................... 162
14.7.3
Query Call Logs .................................................................................................... 163
14.7.4
Query Unlocking Log ........................................................................................... 164
14.8
Device Arming Control ................................................................................................. 165
Chapter 15
15.1
Access Control ............................................................................................................. 166
Importing from Access Control Client .......................................................................... 166
15.2
Access Control Device Management ........................................................................... 167
15.2.1
Group Management for Access Control Device .................................................. 167
15.2.2
Deleting Video Access Control Terminal.............................................................. 168
15.2.3
Adding Video Access Control Terminal ................................................................ 169
15.3
Video Access Control Terminal .................................................................................... 170
15.3.1
Live View ............................................................................................................. 170
15.3.2
Video Intercom with HYU VmS ............................................................................ 170
15.4
Access Control Event Configuration............................................................................. 171
15.5
Displaying Access Control Point on E-map .................................................................. 172
Chapter 16
Log Management ......................................................................................................... 175
Chapter 17
Account Management and System Configuration ....................................................... 178
17.1
Account Management ................................................................................................. 178
17.2
System Configuration................................................................................................... 179
17.2.1
General Settings .................................................................................................. 180
17.2.2
Live View and Playback Settings .......................................................................... 181
17.2.3
Image Settings ..................................................................................................... 183
17.2.4
File Saving Path Settings ...................................................................................... 183
17.2.5
Toolbar Settings ................................................................................................... 184
17.2.6
Keyboard and Joystick Shortcuts Settings ........................................................... 185
17.2.7
Alarm Sound Settings .......................................................................................... 186
17.2.8
Email Settings ...................................................................................................... 187
17.2.9
Video Intercom Settings ...................................................................................... 188
Chapter 18
Statistics ....................................................................................................................... 189
18.1
Heat Map ..................................................................................................................... 189
18.2
People Counting Statistics ........................................................................................... 192
18.3
Counting Statistics ....................................................................................................... 193
18.4
Road Traffic .................................................................................................................. 195
18.5
Face Retrieval .............................................................................................................. 197
18.6
License Plate Retrieval ................................................................................................. 199
18.7
Behavior Analysis ......................................................................................................... 200
18.8
Face Capture ................................................................................................................ 201
Troubleshooting .................................................................................................................................... 203
FAQ ....................................................................................................................................................... 204
Error Code............................................................................................................................................. 205
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User Manual of HYU VmS
Chapter 1 Overview
1.1 Description
HYU VmS is a versatile video management software for the DVRs, NVRs, IP cameras, encoders,
decoders, VCA device, security control panel, video intercom device, etc. It provides multiple
functionalities, including real-time live view, video recording, remote search and playback, file backup,
alarm receiving, etc., for the connected devices to meet the needs of monitoring task. With the
flexible distributed structure and easy-to-use operations, the client software is widely applied to the
surveillance projects of medium or small scale.
This user manual describes the function, configuration and operation steps of HYU VmS software. To
ensure the properness of usage and stability of the software, please refer to the contents below and
read the manual carefully before installation and operation.
1.2 Running Environment
Operating System: Microsoft Windows 7/Windows 8.1/Windows 10 (32-bit or 64-bit),
Microsoft Windows XP SP3 (32-bit),
Microsoft Windows 2008 R2/Windows Server 2012 (64-bit).
CPU: Intel Pentium IV 3.0 GHz or above
Memory: 2G or above
Video Card: RADEON X700 Series or above
GPU: 256 MB or above
Notes:

For high stability and good performance, these above system requirements must be met.

The software does not support 64-bit operating system; the above mentioned 64-bit operating
system refers to the system which supports 32-bit applications as well.

Hardware decoding function is only supported by operating systems the version of which is after
Windows XP.
1.3 Function Modules
Control Panel of HYU VmS:
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User Manual of HYU VmS
Menu Bar:
File
Open Image File
Search and view the captured pictures stored on local PC.
Open Video File
Search and view the video files recorded on local PC.
Open Log File
Exit
Exit the HYU VmS client software.
Lock
Lock screen operations. Log in the client again to unlock.
Switch User
System
View the backup log files.
Switch the login user.
Import System Config File
Import client configuration file from your computer.
Export System Config File
Export client configuration file to your computer.
Import the access control data (including access control
Import from Access Control
devices, access control points, alarm inputs, and cameras
Client
of access control terminal) of the HYU VmS Access Control
client to the HYU VmS client software.
1024*768
Display the window at size of 1024*768 pixels.
1280*1024
Display the window at size of 1280*1024 pixels.
1440*900
Display the window at size of 1440*900 pixels.
1680*1050
Display the window at size of 1680*1050 pixels.
Maximize
Display the window in maximum mode.
Control Panel
View
Main View
Remote Playback
Video Wall
E-map
Security Control Panel
Video Intercom
Auxiliary Screen Preview
Enter Control Panel interface.
Open Main View page.
Open Remote Playback page.
Open Video Wall page.
Open E-map page.
Open Security Control Panel page.
Open Video Intercom page.
Open Auxiliary Screen Preview window.
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Device Management
Open the Device Management page.
Event Management
Open the Event Management page.
Storage Schedule
Account Management
Log Search
Tool
Open the Account Management page.
Open the Log Search page.
System Configuration
Open the System Configuration page.
Broadcast
Select camera to start broadcasting.
Device Arming Control
Set the arming status of devices.
Alarm Output Control
Turn on/off the alarm output.
Batch Wiper Control
Batch Time Sync
Player
Message Queue
Open Wizard
Open Video Wall Wizard
Help
Open the Storage Schedule page.
User Manual (F1)
About
Language
Batch starting or stopping the wipers of the devices.
Batch time synchronization of the devices.
Open the player to play the video files.
Display the information of Email message to be sent.
Open the guide for the client configuration.
Open the guide for the video wall configuration.
Click to open the User Manual; you can also open the User
Manual by pressing F1 on your keyboard.
View the basic information of the client software.
Select the language for the client software and reboot the
software to activate the settings.
The HYU VmS client software is composed of the following function modules:
The Main View module provides live view of network cameras and video encoders, and
supports some basic operations, such as picture capturing, recording, PTZ control, etc.
The Remote Playback module provides the search, playback, export of video files.
The Alarm Event module displays the alarm and event received by the client software.
The Video Wall module provides the management of decoding device and video wall and
the function of displaying the decoded video on video wall.
The E-map module provides the displaying and management of E-maps, alarm inputs, hot
regions and hot spots.
The Security Control Panel module provides operations such as arming, disarming,
bypass, group bypass, and so on for both the partitions and zones.
The Video Intercom module provides video intercom with HYU VmS via indoor station,
group management, card management and notice management.
The Statistics module provides functions of heat map, people counting statistics, counting
statistics, road traffic, face retrieval, license plate retrieval, behavior analysis, and face
capture statistics.
The Device Management module provides the adding, modifying and deleting of different
devices and the devices can be imported into groups for management.
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User Manual of HYU VmS
The Event Management module provides the settings of arming schedule, alarm linkage
actions and other parameters for different events.
The Storage Schedule module provides the schedule settings for recording and pictures.
The Account Management module provides the adding, modifying and deleting of user
accounts and different permissions can be assigned for different users.
The Log Search module provides the query of system log files and the log files can be
filtered by different types.
The System Configuration module provides the configuration of general parameters, file
saving paths, alarm sounds and other system settings.
The function modules are easily accessed by clicking the navigation buttons on the control panel or by
selecting the function module from the View or Tool menu.
You can check the information, including current user, network usage, CPU usage, memory usage and
time, in the upper-right corner of the main page.
1.4 Updates Instruction
Multiple newly-designed functions are offered in the latest HYU VmS client software. You can get a
brief view of the updates instruction from the following contents.

High DPI Compatible
Compatible with High DPI Screen.

POS Playback
Support searching the video files which contain POS information.

Communication with Access Control Client
Support communication with the Access Control Client, and it provides further functions after
importing the access control devices, including access control event configuration, displaying
access control point on E-map, alarm/event linkage, and so on.

Display Zone and Access Control Point on E-map
Support displaying the zone of security control panel and access control point of access control
device on the E-map.

New Structure of System Configuration
Provide new structure in System Configuration module.

Set Icon on Live View and Playback Toolbar
Set the icon display on the toolbar of live view and playback window.

Frame Extracting for High-speed Playback
When play back the video in high-speed (8x speed and above), you can disable this function to
make the image of playback more fluent to view the details.

Prioritize to View Latest Alarm
Set to view the latest alarm in priority when viewing the alarm information in the pop-up alarm
window.

Customize Alarm Sound
Support custom alarm sound as desired.
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
Search Video File in 31 Days
Support searching video files during up to 30 days.

Provide Player
Provide Player in the installation directory to view the downloaded video file.
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User Manual of HYU VmS
Chapter 2 User Registration and Login
For the first time to use HYU VmS client software, you need to register a super user for login.
Steps:
1.
Input the super user name and password. The software will judge password strength
automatically, and we highly recommend you to use a strong password to ensure your data
security.
2.
Confirm the password.
3.
Optionally, check the checkbox Enable Auto-login to log into the software automatically.
4.
Click Register. Then, you can log into the software as the super user.

A user name cannot contain any of the following characters: / \ : * ? “ < > |. And the length of
the password cannot be less than 6 characters.

For your privacy, we strongly recommend changing the password to something of your own
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.

Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
When opening HYU VmS after registration, you can log into the client software with the registered
user name and password.
Steps:
1.
Input the user name and password you registered.
Note: If you forget your password, please click Forgot Password and remember the encrypted
string in the pop-up window. Contact your dealer and send the encrypted string to him to reset
your password.
2.
Optionally, check the checkbox Enable Auto-login to log into the software automatically.
3.
Click Login.
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User Manual of HYU VmS
After running the client software, a wizard will pop up to guide you to add the device and do some
basic settings. For detailed configuration about the wizard, please refer to the Quick Start Guide of
HYU VmS.
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User Manual of HYU VmS
Chapter 3 Device Management
3.1 Adding the Device
Purpose:
After running the HYU VmS, devices including network cameras, video encoders, DVRs, NVRs, decoder,
security control panel, video intercom device, etc., should be added to the client for the remote
configuration and management, such as live view, playback, alarm settings, etc.
Perform the following steps to enter the Device Adding interface.
Steps:
1.
Click the
icon on the control panel,
or click Tools->Device Management to open the Device Management page.
2.
Click the Server tab.
3.
Click Encoding Device/Door Station to enter Encoding Device/Door Station Adding interface.
Note: Here we take the adding of encoding device as an example.
You can add the device in the following ways:

By detecting the online devices, see Section 3.1.2 Adding Online Devices.

By specifying the device IP address or domain name, see Section 3.1.3 Adding Devices Manually.

By specifying an IP segment, see Section 3.1.4 Adding Devices by IP Segment.

By IP Server, see Section 3.1.5 Adding Devices by IP Server.

By HiDDNS, see Section 3.1.6 Adding Devices by HiDDNS.

Adding Devices in batch, see Section 3.1.7 Batch Adding Devices.
3.1.1 Creating the Password
Purpose:
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User Manual of HYU VmS
For some devices, you are required to create the password to activate them before they can be added
to the software and work properly.
Note: This function should be supported by the device.
Steps:
1.
Enter the Device Management page.
2.
On the Device for Management or Online Device area, check the device status (shown on
Security column) and select an inactive device.
3.
Click the Activate button to pop up the Activation interface.
4.
Create a password in the password field, and confirm the password.
STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting
the password monthly or weekly can better protect your product.
5.
Click OK to create the password for the device. A “The device is activated.” window pops up
when the password is set successfully.
6.
Click Modify Netinfo to pop up the Modify Network Parameter interface.
Note: This function is only available on the Online Device area. You can change the device IP
address to the same subnet with your computer if you need to add the device to the software.
7.
Change the device IP address to the same subnet with your computer by either modifying the IP
address manually or checking the checkbox of DHCP.
8.
Input the password set in step 4 and click OK to complete the network settings.
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3.1.2 Adding Online Devices
Purpose:
The active online devices in the same local subnet with the client software will be displayed on the
Online Device area. You can click the Refresh Every 60s button to refresh the information of the
online devices.
Note: You can click
to hide the Online Device area.
Steps:
1.
Select the devices to be added from the list.
Note: For the inactive device, you need to create the password for it before you can add the
device properly. For detailed steps, please refer to Chapter 3.1.1 Creating the Password.
2.
Click Add to Client to open the device adding dialog box.
3.
Input the required information.
Nickname: Edit a name for the device as you want.
Address: Input the device’s IP address. The IP address of the device is obtained automatically in
this adding mode.
Port: Input the device port No.. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.
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User Manual of HYU VmS
The password strength of the device can be checked by the software. For your privacy, we strongly
recommend changing the password to something of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
4.
Optionally, you can check the checkbox Export to Group to create a group by the device name. All
the channels of the device will be imported to the corresponding group by default.
Note: HYU VmS also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5.
Click Add to add the device.
Add Multiple Online Devices
If you want to add multiple online devices to the client software, click and hold Ctrl key to select
multiple devices, and click Add to Client to open the device adding dialog box. In the pop-up message
box, enter the user name and password for the devices to be added.
Add All the Online Devices
If you want to add all the online devices to the client software, click Add All and click OK in the pop-up
message box. Then enter the user name and password for the devices to be added.
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Modify Network Information
Select the device from the list, click Modify Netinfo, and then you can modify the network
information of the selected device.
Note: You should enter the admin password the device in the Password field of the pop-up window to
modify the parameters.
Reset Password
According to the different devices, the software provides three different methods for restoring the
default password or resetting the password.
Select the device from the list, click Reset Password.
Option 1:
If the window with security code field pops up, input the security code, and then you can restore the
default password of the selected device.
Note: The security code is returned after you send the data and serial No. of the device to the
manufacturer.
Option 2:
If the window with import file and export file buttons pops up, perform the following steps to restore
the default password:
1.
Click Export to save the device file on your PC.
2.
Send the file to our technical engineers.
3.
Click Import and select the file received from the technical engineer.
4.
Click OK to restore the default password of the device.

The default password (12345) for the Admin account is for first-time log-in purposes only. You
must change this default password to better protect against security risks, such as the
unauthorized access by others to the product that may prevent the product from functioning
properly and/or lead to other undesirable consequences.

For your privacy, we strongly recommend changing the password to something of your own
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User Manual of HYU VmS
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.

Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Option 3:
If the window with import file and export file buttons, password and confirm password field pops up,
follow the steps below to reset the password:
1.
Click Export to save the device file on your PC.
2.
Send the file to our technical engineers.
3.
Our technical engineer will send you a file or an eight-digit number to you.

If you receive a file from the technical engineer, select Import File from Key Importing

Mode drop-down list and click
to import the file.
If you receive an eight-digit number from the technical engineer, select Input Key from Key
Importing Mode drop-down list and input the number.
4.
Input new password in text fields of Password and Confirm Password.
5.
Click OK to reset the password.
The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
Option 4:
If the dialog with Generate buttons, password and confirm password field pops up, follow the steps
below to reset the password:
1.
Click Generate to pop up the QR Code dialog.
2.
Click Download and select a saving path to save the QR code to your PC. You can also take a
photo of the QR code to save it to your phone.
3.
Send the picture to our technical engineers and you will receive an eight-digit number from the
technical engineer
4.
Select Input Key from Key Importing Mode drop-down list and input the number.
5.
Input new password in text fields of Password and Confirm Password.
6.
Click OK to reset the password.
The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
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User Manual of HYU VmS
weekly can better protect your product.
Synchronizing the Password
Purpose:
You can reset the password for the NVR or HDVR and use the new password as the password of the
connected network cameras and encoders.
Note: This function should be supported by the device.
Steps:
1.
Select a device on the Online Device panel and click Reset Password.
2.
Perform the password reset steps and check Use New Password as Camera Password checkbox.
3.
Click OK to save the settings.
3.1.3 Adding Devices Manually
Steps:
1.
Click Add Device to open the device adding dialog box.
2.
Select IP/Domain as the adding mode.
3.
Input the required information.
Nickname: Edit a name for the device as you want.
Address: Input the device’s IP address or domain name.
Port: Input the device port No.. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.
The password strength of the device can be checked by the software. For your privacy, we strongly
recommend changing the password to something of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
4.
Optionally, you can check the checkbox Export to Group to create a group by the device name. All
the channels of the device will be imported to the corresponding group by default.
Note: HYU VmS also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5.
Click Add to add the device.
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3.1.4 Adding Devices by IP Segment
Steps:
1.
Click Add Device to open the device adding dialog box.
2.
Select IP Segment as the adding mode.
3.
Input the required information.
Start IP: Input a start IP address.
End IP: Input an end IP address in the same network segment with the start IP.
Port: Input the device port No.. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.
The password strength of the device can be checked by the software. For your privacy, we strongly
recommend changing the password to something of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
4.
Optionally, you can check the checkbox Export to Group to create a group by the device IP. All the
channels of the device will be imported to the corresponding group by default.
Note: HYU VmS also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5.
Click Add, and the device of which the IP address is between the start IP and end IP will be added
to the device list.
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3.1.5 Adding Devices by IP Server
Steps:
1.
Click Add Device to open the device adding dialog box.
2.
Select IP Server as the adding mode.
3.
Input the required information.
Nickname: Edit a name for the device as you want.
Server Address: Input the IP address of the PC that installs the IP Server.
Device ID: Input the device ID registered on the IP Server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.
The password strength of the device can be checked by the software. For your privacy, we strongly
recommend changing the password to something of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
4.
Optionally, you can check the checkbox Export to Group to create a group by the device name. All
the channels of the device will be imported to the corresponding group by default.
Note: HYU VmS also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5.
Click Add to add the device.
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3.1.6 Adding Devices by HiDDNS
Steps:
1.
Click Add Device to open the device adding dialog box.
2.
Select HiDDNS as the adding mode.
3.
Input the required information.
Nickname: Edit a name for the device as you want.
Server Address: www.hiddns.com.
Device Domain Name: Input the device domain name registered on HiDDNS server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.
The password strength of the device can be checked by the software. For your privacy, we strongly
recommend changing the password to something of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
4.
Optionally, you can check the checkbox Export to Group to create a group by the device name. All
the channels of the device will be imported to the corresponding group by default.
Note: HYU VmS also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5.
Click Add to add the device.
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3.1.7 Batch Adding Devices
Purpose:
The devices can be added to the software in batch by inputting the device information in the
pre-defined CSV file.
Steps:
1.
Click Add Device to open the device adding dialog box.
2.
Select Batch Import as the adding mode.
3.
Click Export Template and save the pre-defined template (CSV file) on your PC.
4.
Open the exported template file and input the required information of the devices to be added
on the corresponding column.
Nickname: Edit a name for the device as you want.
Adding Mode: You can input 0, 2, or 3 which indicated different adding modes. 0 indicates that
the device is added by IP address or domain name; 2 indicates that the device is added via IP
server; 3 indicates that the device is added via HiDDNS.
Address: Edit the address of the device. If you set 0 as the adding mode, you should input the IP
address or domain name of the device; if you set 2 as the adding mode, you should input the IP
address of the PC that installs the IP Server; if you set 3 as the adding mode, you should input
www.hiddns.com.
Port: Input the device port No.. The default value is 8000.
Device Information: If you set 0 as the adding mode, this field is not required; if you set 2 as the
adding mode, input the device ID registered on the IP Server; if you set 3 as the adding mode,
input the device domain name registered on HiDDNS server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.
The password strength of the device can be checked by the software. For your privacy, we
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strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
Add Offline Device: You can input 1 to enable adding the offline device, and then the software
will automatically connect it when the offline device comes online. 0 indicates disabling this
function.
Export to Group: You can input 1 to create a group by the device name (nickname). All the
channels of the device will be imported to the corresponding group by default. 0 indicates
disabling this function.
Channel Number: If you set 1 for Add Offline Device, input the channel number of the device. If
you set 0 for Add Offline Device, this field is not required.
Alarm Input Number: If you set 1 for Add Offline Device, input the alarm input number of the
device. If you set 0 for Add Offline Device, this field is not required.
5.
6.
Click
and select the template file.
Click Add to import the devices.
The devices will be displayed on the device list for management after added successfully. You can
check the resource usage, HDD status, recording status, and other information of the added devices
on the list.
Click Refresh All to refresh the information of all added devices. You can also input the device name in
the filter field for search.
Select device from the list, click Modify/Delete, and then you can modify/delete the information of
the selected device.
Select device from the list, click Remote Configuration, and then you can do some remote
configurations of the selected device if needed. For detailed settings about the remote configuration,
please refer to the User Manual of the devices.
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3.1.8 QR Code of Encoding Devices
Purpose:
For encoding devices, the QR code of the devices can be generated. You can add the device to your
mobile client software by using the mobile client software to scan the QR code. For adding the devices
to your mobile client software, please refer to the User Manual of the mobile client software.
Check the QR Code
On the device list, double-click a device, the information and QR code of the device will be displayed.
Or you can click to select a device and click QR Code to pop up the QR code window of the device.
You can also click and hold the Ctrl key to select multiple devices, and click QR Code to pop up the QR
code window of the devices. In this way, you can add multiple devices at the same time by scanning
the QR code.
3.1.9 Checking Device’s Online Users
Purpose:
When any user accesses the device, the client can record and show the connection information,
including user name, user type, user’s IP address, and login time.
Note: This function should be supported by the device.
Steps:
1.
Click to select an added and online device.
2.
Click Online Users to pop up the Online Users dialog.
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3.
Check the information of the users that log into the device.
4.
Click OK to close the dialog.
3.2 Group Management
Purpose:
The devices added should be organized into groups for a convenient management. You can get the live
view, play back the video files, and do some other operations of the device through the group.
Before you start:
Devices need to be added to the client software for group management.
Perform the following steps to enter the Group Management interface:
1.
Open the Device Management page.
2.
Click the Group tab to enter the Group Management interface.
Adding the Group
Steps:
1.
Click
to open the Add Group dialog box.
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2.
Input a group name as you want.
3.
Click OK to add the new group to the group list.
You can also check the checkbox Create Group by Device Name to create the new group by the
name of the selected device.
Importing Encoding Device to Group
Steps:
1.
Click Import on Group Management interface, and then click the Encoding Channel tab to open
the Import Encoding Channel page.
Note: You can also select Alarm Input tab and import the alarm inputs to group.
2.
Select the thumbnails/names of the cameras in the thumbnail/list view.
3.
Select a group from the group list.
4.
Click Import to import the selected cameras to the group.
You can also click Import All to import all the cameras to a selected group.
Notes:


You can also click the icon
on the Import Encoding Channel page to add a new group.
Up to 256 cameras can be added to one group.
The following buttons are available on the Import Encoding Channel page:
List View
View the camera in list view.
Thumbnail View
View the camera in thumbnail view.
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Refresh
Refresh the latest information of added cameras.
Import
Create a group named as device name-Encoding Channel
(Alarm Input) and import the device to group.
Collapse/Expand
Collapse/Expand the thumbnails of cameras.
Modifying the Group/Camera
Steps:
1.
Select the group/camera from the group list on the Import page.
Move the mouse to the camera/group and click
, or double-click the group/camera name to
open Modify Group/Camera dialog box.
2.
Edit the group/camera information, including the group/camera name, the stream type, etc.
Video Stream: Select the stream for the live view or playback of the camera as desired.
Rotate Type: Select the rotate type for the live view or playback of the camera as desired.
Protocol Type: Select the transmission protocol for the camera.
Stream Media Server: Configure to get stream of the camera via stream media server. You can
select and manage the available stream media server.
Copy to…: Copy the configured parameters to other camera(s).
Refresh: Get a new captured picture for the live view of the camera.
Note: For video stream and protocol type, the new settings will take effect after you reopen the
live view of the camera.
3.
Click OK to save the new settings.
You can also double click the encoding channel on the Resource list in the Group Management
interface after encoding channels encoded, or select the encoding channel and click
open the Modify Camera dialog box.
to
Notes:
For the IP channel of NVR which supports decoding function:

After decoding and displaying on video wall, there will be a new channel in the Encoding Channel
Resources list whose protocol type is decoding on video wall.

After closing the corresponding roaming window, the new channel will be removed from the
Encoding Channel Resources list.
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Removing Cameras from the Group
Steps:
1.
Select the camera from the group list on the Import Encoding Channel page.
2.
Move the mouse to the camera and click
to remove the camera from the group.
You can also select the camera on the Group Management interface, and then click Delete to
remove the camera from the group.
3.
Select the group from the group list on the Import Encoding Channel page, move the mouse to
the group and click
and you can remove all the cameras from the group.
Deleting the Group
Steps:
1.
Select the group on the Group Management interface
2.
Click Delete Group, or move the mouse to the group and click the icon
, the selected group
and the resource under it will be deleted.
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Chapter 4 Live View
Purpose:
For the surveillance task, you can view the live video of the added network cameras, video encoders
and video intercom device on the Main View page. And some basic operations are supported,
including picture capturing, manual recording, PTZ control, etc.
Before you start:
A camera group is required to be defined for live view.
You can set the rotate type if necessary in the Group Management. For details, refer to Modifying the
Group/Camera of Chapter 3.2 Group Management.
Click the
icon on the control panel,
or click View->Main View to open the Main View page.
Main View Page
1 View List
2 Camera List
3 PTZ Control Panel
4 Display Window of Live View
5 Live View Toolbar
Camera Status:
The camera is online and works properly.
The camera is in live view.
The camera is in recording status.
The camera is offline.
Notes:

If event (e.g., motion detection) is detected for the camera, the camera icon will display as
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and the group icon will show as

.
If the camera is offline, the client can still get the live video via the stream media server if the
stream media server is configured. The camera icon will display as
. For configuring the
stream media server of the camera, refer to Chapter 11 Forwarding Video Stream through
Stream Media Server.
Live View Toolbar:
On the Main View page, the following toolbar buttons are available:
Save View
Save the new settings for the current view.
Save View as
Save the current view as another new view.
Stop Live View
Stop the live view of all cameras.
Mute/Audio On
Turn off/on the audio in live view
Resume/Pause
Auto-switch
Show/Hide the Menu
Click to resume/pause the auto-switch in live view.
Show/Hide the configuration menu of auto-switch. Click again
to hide.
Previous
Go for live view of the previous page.
Next
Go for live view of the next page.
Window Division
Set the window division.
Display the live view in full-screen mode.
Press Esc, or you can move the mouse to the top of the screen
and click Quit Full Screen button to exit.
Full Screen
You can click Lock button to lock the screen, and you can click
Unlock and input the client admin password to unlock it.
For full screen auto-switch, you can click Previous or Next
button to view the previous or next camera.
Right-click on the display window in live view to open the Live View Management Menu:
The following buttons are available on the right-click Live View Management Menu:
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Stop Live View
Stop the live view in the display window.
Capture
Capture the picture in the live view process.
Print Captured Picture: Capture a picture and print it.
Send Email: Capture the current picture and then send an Email
Other Capture Modes
notification to one or more receivers. The captured picture can be
attached.
Custom Capture: Capture the current picture. You can edit its
name and then save it.
Start/Stop Recording
Open PTZ Control
Open Digital Zoom
Start/Stop the manual recording. The video file is stored in the PC.
Enable PTZ control function on the display window. Click again to
disable the function.
Enable the digital zoom function. Click again to disable the
function.
Enable the auto-tracking function of the speed dome. Then the
Enable Auto-tracking
speed dome will track the object appearing on the video
automatically. This button is only available for the speed dome
that supports the auto-tracking function.
Switch to Instant
Playback
Switch to instant playback mode.
For thermal camera, click to display the fire source region, display
Fire Source Information
the maximum temperature information, locate the maximum
temperature region, or display the fire source target.
Start/Stop Two-way
Audio
Start/Stop IP Two-way
Audio
Enable/Disable Audio
Camera Status
Remote Configuration
VCA Configuration
Synchronization
Click to start/stop the two-way audio with the device in live view.
Click to start/stop the two-way audio with the camera in live view.
This button is only available for the camera that supports the IP
two-way audio function.
Click to enable/disable the audio in live view.
Display the status of the camera in live view, including the
recording status, signal status, connection number, etc.
Open the remote configuration page of the camera in live view.
Enter the VCA configuration interface of the device if it is VCA
device.
Sync the camera in live view with the PC running the client
software.
Enter the fisheye expansion mode. Only available when the device
Fisheye Expansion
is fisheye camera. For details, please refer to Chapter 4.7 Live View
in Fisheye Mode.
Click to start/stop locating or tracking the target according to your
Start/Stop Master-slave
demand. Only available when the device is fisheye camera or
Linkage
box/bullet camera. For details, please refer to Chapter 4.8 Starting
Master-slave Linkage.
Unlock
Click to remote unlock the door if the device is door station, outer
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door station or door station (V series).
Display the live view in full screen mode. Click the icon again to
Full Screen
exit.
4.1 Starting and Stopping the Live View
Starting Live View for One Camera
Steps:
1.
Open the Main View page.
2.
3.
Optionally, click the
icon in live view toolbar to select the window division mode for live view.
Click-and-drag the camera to the display window,
or double-click the camera name after selecting the display window to start the live view.
Note: You can click-and-drag the video of the camera in live view to another display window if
needed.
Starting Live View for Camera Group
Steps:
1.
Open the Main View page.
2.
Click-and-drag the group to the display window,
or double-click the group name to start the live view.
Note: The display window number is self-adaptive to the camera number of the group.
Starting Live View in Default View Mode
Purpose:
The video of the added cameras can be displayed in different view modes. 4 frequently-used default
view modes are selectable: 1-Screen, 4-Screen, 9-Screen and 16-Screen.
Steps:
1.
Open the Main View page.
2.
In the View panel, click the icon
3.
Click to select the default view mode and the video of the added cameras will be displayed in a
to expand the default view list.
sequence in the selected view.
Note: Click
, and you can save the default view as a custom view.
Move the mouse to the view and the following icons are available:
Start Instant Playback
Start Auto-switch
Start the instant playback of the view.
Start switching automatically of the view. For details,
please refer to Chapter 4.2 Auto-switch in Live View.
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Starting Live View in Custom View Mode
Purpose:
The view mode can also be customized for the video live view.
Steps:
1.
Open the Main View page.
2.
In the View panel, click the icon
to expand the custom view list. If there is custom view
available, you can click to start live view of the custom view.
3.
4.
Click
to create a new view.
Input the view name and click Add. The new view is of 4-Screen mode by default.
5.
Optionally, click the
view.
6.
Click-and-drag the camera/group to the display window,
icon in live view toolbar and select the screen layout mode for the new
or double-click the camera/group name in custom view mode to start the live view.
7.
Click the icon
custom view.
to save the new view. You can also click
to save the view as another
Move the mouse to the custom view and the following icons are available:
Edit View Name
Edit the name of the custom view.
Delete View
Delete the custom view.
Start Instant Playback
Start the instant playback of the view.
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Stopping the Live View
Steps:
1.
Select the display window.
2.
Click the icon
display window,
that appears in the upper-right corner when the mouse pointer is over the
or click Stop Live View on the right-click menu to stop the live view of the display window.
You can also click the button
in live view toolbar to stop all the live view.
4.2 Auto-switch in Live View
Camera Auto-switch
Purpose:
The video stream of the cameras from the same group will switch automatically in a selected display
window in camera auto-switch.
Steps:
1.
Open the Main View page.
2.
Select a display window for camera auto-switch.
3.
Click the icon
4.
Select a group and click the icon
5.
You can click the icon
6.
You can click
in the toolbar and select or customize the switching interval.
/
or
on the group node.
to pause/resume the camera auto-switch.
to view the live video of previous or next camera.
Single View Auto-switch
Purpose:
The video of all the cameras on the camera list will switch automatically in a selected default view in
single view auto-switch.
Steps:
1.
Open the Main View page.
2.
Click the icon
3.
Select a default view and click the icon
4.
You can click the icon
/
5.
You can click
to view the live video of previous or next camera.
in the toolbar and select or customize the switching interval.
or
on the selected view node.
to pause/resume the single view auto-switch.
Multi-view Auto-switch
Purpose:
The custom views will switch automatically in multi-view auto-switch. The custom views need to be
added before proceeding.
Steps:
1.
Open the Main View page.
2.
Click the icon
3.
Click the icon
in the toolbar and select the switching interval.
on the custom view node.
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4.
You can click the icon
/
5.
You can click
to view the live video of previous or next camera.
or
to pause/resume the multi-view auto-switch.
4.3 PTZ Control in Live View
The software provides PTZ control for cameras with pan/tilt/zoom functionality. You can set the preset,
patrol and pattern for the cameras on the PTZ Control panel. And you can also open window PTZ
control for the operations of PTZ cameras.
Click the icon
to expand the PTZ Control panel.
The following buttons are available on the PTZ Control panel:
Zoom
Focus
Iris
3D Positioning
Auxiliary Focus
Lens Initialization
Light
Wiper
Manual Tracking
Menu
One-touch Patrol
One-touch Park
Notes:

For the analog speed dome, you can click
to display its local menu. For detailed operation of
the menu, please refer to the User Manual of the speed dome.

For the speed dome with auto-tracking function, you can enable the auto-tracking (via right-click
menu) for it and then click

to manually track the target by clicking on the video.
For the one-touch patrol function, you can click
and the speed dome will start patrol from
the predefined preset No.1 to preset No.32 in order after a period of inactivity (park time). For
setting the park time, please refer to the User Manual of the speed dome.

For the speed dome with one-touch park function, you can enable the one-touch park by clicking
and the speed dome will save the current view to the preset No.32. The device starts to park
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at preset No. 32 automatically after a period of inactivity (park time). For setting the parking time,
please refer to the User Manual of the speed dome.
Configuring the Preset
A preset is a predefined image position which contains information of pan, tilt, focus and other
parameters.
Perform the following steps to add a preset:
1.
Click the Preset button to enter the PTZ preset configuration panel.
2.
Click the direction buttons and other buttons on the PTZ control panel to steer the camera to the
desired view.
3.
4.
Select a PTZ preset number from the preset list and click
Input the name of the preset in the pop-up dialog box.
5.
Click OK to save the settings.
.
To call a configured preset, double-click the preset, or select the preset and click the icon
.
You also perform the following steps to call the preset.
Steps:
1.
Click to select a live view window.
2.
For preset 1 to 9, click the corresponding number key (e.g., 4) to call the preset.
For other presets, click “[”, number keys (e.g., 124), and “]” to call the preset.
To modify a configured preset, select the preset from the list and click the icon
To delete a configured preset, select the preset from the list and click the icon
.
.
Configuring the Pattern
A pattern is a memorized, repeating series of pan, tilt, zoom, and preset functions.
Perform the following steps to add a pattern:
1.
Click the Pattern button to enter the PTZ pattern configuration panel.
2.
3.
Click
to start recording of this pattern path.
Use the direction buttons to control the PTZ movement.
4.
5.
Click
to stop and save the pattern recording.
Click the icon
to call the pattern. To stop calling the pattern, click
6.
(Optional) You can click
.
to delete the selected pattern.
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Click
to delete all the patterns.
Configuring the Patrol
A patrol is a scanning track specified by a group of user-defined presets, with the scanning speed
between two presets and the dwell time at the preset separately programmable.
Before you start:
Two or more presets for one PTZ camera need to be added.
Perform the following steps to add and call a patrol:
1.
Click the Patrol button to enter the PTZ patrol configuration panel.
2.
Select a track number from the drop-down list.
3.
Click
4.
Repeat the above operation to add other presets to the patrol.
5.
6.
Optionally, you can click
or
to edit or delete a preset in the patrol path.
Click the icon
to call the patrol. To stop calling the patrol, click .
to add a preset, and set the dwell time and patrol speed for the preset.
Note: The preset dwell time can be set to 1 to 30 sec, and the patrol speed can be set to level 1 to 40.
4.4 Manual Recording and Capture
Toolbar in Each Live View Display Window:
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In each live view display window, the following toolbar buttons are available:
Stop Live View
Capture
Start/Stop Recording
Open/Close PTZ Control
Start/Stop Two-way
Audio
Stop the live view in the display window.
Capture the picture in the live view process. The capture picture
is stored in the PC.
Start/Stop manual recording. The video file is stored in the PC.
Start/Stop PTZ mode for speed dome. Click and drag in the view
to perform the PTZ control.
Click to start/stop the two-way audio with the device in live view.
Open/Close Digital
Enable the digital zoom function. Click again to disable the
Zoom
function.
Switch to Instant
Playback
Remote Configuration
Switch to the instant playback mode.
Open the remote configuration page of the camera in live view.
Note: You can customize the icons and the icons’ order as desired in System Configuration. For details,
refer to Chapter 17.2.5 Toolbar Settings.
Manual Recording in Live View
Purpose:
Manual Recording function allows you to record the live video on the Main View page manually and
the video files are stored in the local PC.
Steps:
1.
Move the mouse pointer to the display window in live view to show the toolbar.
2.
Click
in the toolbar of the display window or on the right-click Live View Management Menu
to start the manual recording. The icon
3.
turns to
.
Click the icon
to stop the manual recording.
A prompt box with the saving path of the video files you just recorded will pop up if all the
operations succeed.
Notes:

During the manual recording, an indicator
window.

The saving path of video files can be set on the System Configuration interface. For details, see
appears in the upper-right corner of the display
Section 17.2.4 File Saving Path Settings.

For Cloud P2P device, the manual recording is not supported during live view.
Viewing Local Video Files
Steps:
1.
Click File->Open Video File to open the Video Files page.
2.
Select the camera to be searched from the Camera Group list.
3.
4.
Click the icon
to specify the start time and end time for the search.
Click Search. The video files recorded between the start time and end time will be displayed.
Select the video file, and click Delete. You can delete the video file.
Select the video file, and click Send Email. You can send an Email notification with the selected
video file attached.
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Select the video file, and click Save as. You can save a new copy of the video file.
Note: To send an Email notification, the Email settings need to be configured before proceeding. For
details, see Section 17.2.8 Email Settings.
Double-click the video file and the video file can be played back locally.
The following buttons are available on the local playback page:
CIF/4CIF
Display the video in cif/4cif resolution.
Full Screen
Display the local playback page in full screen mode.
Close
Close the local playback page of the video files.
Pause/Play
Pause/Start the playback of the video files.
Stop
Stop the playback of the video files.
Speed
Set the playback speed.
Single Frame
Play back the video files frame by frame.
Digital Zoom
Enable the digital zoom function. Click again to disable.
Enable/Disable Audio
Click to enable/disable the audio in the local playback.
Capture
Capture the picture in the playback process.
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Capturing Picture in Live View
Steps:
1.
Move the mouse pointer to the display window in live view to show the toolbar.
2.
Click the
Menu.
in the toolbar of the display window or on the right-click Live View Management
A small window of the captured picture will be displayed to notify whether the capturing
operation is done or not.
Note: The saving path of the captured pictures can be set on the System Configuration interface. For
details, see Section 17.2.4 File Saving Path Settings.
Viewing Captured Pictures
The pictures captured in live view are stored in the PC running the software. You can view the
captured pictures if needed.
Steps:
1.
Click File->Open Image File to open the Captured Images page.
2.
Select the camera to be searched from the Camera Group list.
3.
4.
Click the icon
to specify the start time and end time for the search.
Click Search. The pictures captured between the start time and end time will be displayed.
5.
Double-click the captured picture to enlarge it for a better view.
Select the captured picture, and click Print. You can print the selected picture.
Select the captured picture, and click Delete. You can delete the selected picture.
Select the captured picture, and click Send Email. You can send an Email notification with the
selected picture attached.
Select the captured picture, and click Save as. You can save a new copy of the selected picture.
4.5 Instant Playback
Purpose:
The video files can be played back instantly on the Main View page. Instant playback shows a piece of
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the video which was remarkable, or which was unclear on the first sight. Thus, you can get an
immediate review if needed.
Before you start:
The video files need to be recorded on the storage devices, such as the SD/SDHC cards and HDDs on
the DVRs, NVRs, Network Cameras, etc., or on the storage servers.
Steps:
1.
Start the live view and move the mouse to the display window to show the toolbar. You can also
move the mouse to default view or custom view and click
the selected view.
to enable the instant playback of
2.
Click the icon
in the toolbar and a list of time periods pops up.
30s, 1 min, 3 min, 5 min, 8 min, and 10 min are selectable.
3.
Select a time period to start the instant playback.
Example: If the current time of the live view is 09:30:00, and you select 3 min, then the instant
playback will start from 09:27:00.
4.
Click the icon
again to stop the instant playback and go back for the live view.
Note: During the instant playback, an indicator
window.
appears in the upper-right corner of the display
On the instant playback page, the following toolbar buttons are available:
Reverse Playback
Play back the video file reversely.
Pause/Start Playback
Pause/Start the playback of the video files.
Stop Playback
Stop the playback of all cameras.
Slow Forward/Fast Forward
Decrease/Increase the play speed of the playback.
Single Frame (Reverse)
Play back the video files frame by frame (reversely).
Right-click on the display window to open the Instant Playback Management Menu:
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The following buttons are available on the right-click Instant Playback Management Menu:
Reverse Playback
Play back the video file reversely.
Pause/Play
Pause/Start the instant playback in the display window.
Stop
Stop the instant playback and return to the live view mode.
Fast Forward/Slow
Forward
Single Frame (Reverse)
Open Digital Zoom
Capture
Increase/Decrease the play speed of the instant playback.
Play back the video file frame by frame (reversely).
Enable the digital zoom function. Click again to disable the
function.
Capture the picture in the instant playback process.
Print Captured Picture: Capture a picture and print it.
Send Email: Capture the current picture and then send an Email
Other Capture Modes
notification to one or more receivers. The captured picture can be
attached.
Custom Capture: Capture the current picture. You can edit its
name and then save it.
Start/Stop Recording
Start/Stop clipping the video files.
Enable/Disable Audio
Click to turn on/off the audio in instant playback.
Switch to Live View
Switch to live view mode.
Full Screen
Display the instant playback in full screen mode. Click again to exit.
4.6 Custom Window Division
Purpose:
The client software provides multiple kinds of pre-defined window division. You can also set custom
window division as desired.
Steps:
1.
Click
on the live view toolbar and select
to pop up the custom window division dialog
box.
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2.
Click Add to open the custom window division adding dialog box.
Note: Up to 5 custom window divisions can be added.
3.
Set a name for the new window division as desired and click OK to save the settings.
4.
You can edit the name, window division (3x3, 4x4, 5x5) for it.
5.
Click-and-drag you mouse to select the adjacent windows, and click Joint to joint them as a
whole window. You can also click Cancel to cancel the jointing.
6.
Click Save to confirm the settings. Click
to back to the Main View page. Then you can click
and select the custom window division for playing live video.
Notes:

You can also enter the Remote Playback page and perform the steps above to configure the
custom window division.

For remote playback, up to 16 windows can be played back at the same time. The custom
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window division with more than 16 windows is invalid for playback.
4.7 Live View in Fisheye Mode
Purpose:
The live video of the camera can be played in fisheye expansion mode.
Steps:
1.
Start the live view (refer to Chapter 4.1 Starting and Stopping the Live View).
2.
Right-click on the video and select Fisheye Expansion to enter the Fisheye Expansion window.
3.
Select the mounting type of the fisheye camera according to the actual mounting position.
4.
You can select the expand mode for live view as desired.
Note: For some devices, you can select the mounting type of the device and the related expand
mode will be listed.

Fisheye: In the Fisheye view mode, the whole wide-angle view of the camera is displayed.
This view mode is called Fisheye because it approximates the vision of a fish’s convex eye.
The lens produces curvilinear images of a large area, while distorting the perspective and
angles of objects in the image.

Panorama/Dual-180o Panorama/360o Panorama: In the Panorama view mode, the
distorted fisheye image is transformed to normal perspective image by some calibration
methods.

PTZ: The PTZ view is the close-up view of some defined area in the Fisheye view or
Panorama view, and it supports the electronic PTZ function, which is also called e-PTZ.
Note: Each PTZ view is marked on the Fisheye view and Panorama view with a specific
navigation box. You can drag the navigation box on the Fisheye view or Panorama view to
adjust the PTZ view, or drag the PTZ view to adjust the view to the desired angle.
5.
You can right click on the window and select Capture to capture the picture in the live view
process. The capture picture is stored in the PC.
6.
Right-click on a playing window and you can switch the selected window to full-screen mode
Press ESC key on the keyboard or right-click on the window and select Quit Full Screen to exit the
full-screen mode.
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PTZ Control
In PTZ mode, you can use the PTZ control to adjust the PTZ window.
Note: The PTZ panel varies according to different devices.

Select a PTZ window, and click one of the direction buttons to adjust the view angle.
Note: Click-and-drag the No. label in the fisheye or panorama window will change the view angle
of the PTZ window as well.



Select a PTZ window, and click
to start auto-scan, and click it again to stop auto-scan.
: Drag the slider to adjust the speed for PTZ movement.
: Zoom in or zoom out the selected PTZ window by clicking
scroll the mouse wheel to zoom in or zoom out.
or
. Or you can
Preset
Note: The preset is only supported by specific fisheye camera.
A preset is a user-defined monitor position/point. You can simply call the preset No. to change the
monitor scene to the defined position. Please follow the steps below to configure the preset.
Steps:
1.
Click Preset tab to enter the preset configuration interface.
2.
Select a PTZ window, and adjust the scene to the place you want to mark as a preset.
3.
Click
4.
(Optional) Click
to call the configured preset.
5.
(Optional) Click
to delete the configured preset.
, input the preset name, and click OK to save a preset.
Patrol
Note: The preset is only supported by specific fisheye camera.
A patrol is a scanning track specified by a group of user-defined presets, with the scanning speed
between two presets and the dwell time at the preset separately programmable. Please follow the
steps below to configure the patrol.
Note:
At least 2 presets have to be configured before you configure the patrol.
Steps:
1.
Click patrol tab to enter the patrol configuration interface.
2.
Select a path No. from the drop-down list.
3.
Click
4.
Repeat the above operation to add other presets to the patrol.
to add the configured presets, and set the dwell time and patrol speed for the preset.
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5.
Click
to start the patrol, and click
6. Optionally, you can click
Notes:
or
to stop patrol.
to edit or delete a preset in the patrol path.

Up to 256 presets can be configured.

Up to 32 patrols can be set.

The dwell time ranges from 1 to 120s.

The patrol speed ranges from 1 to 40.
4.8 Starting Master-slave Linkage
Purpose:
The fisheye camera and box/bullet camera support master-slave linkage function so as to locate or
tracking the target according to your demand.
Notes:

This function in only supported by the specific fisheye or box/bullet camera.

A speed dome with the auto-tracking function is required to be installed near the camera.
Master-slave Linkage for Fisheye Camera
Steps:
1.
Right click on the panorama view of fisheye camera and select Remote Configuration to enter the
Remote Configuration interface.
2.
Click Fisheye menu to enter the following interface.
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3.
Select the mounting type of the speed dome, and select the stream mode for the fisheye camera.
4.
Click Login to add the speed dome.
Input the device IP address, port No., user name, password, and click Login.
5.
Click PTZ Control, and use the direction arrows to adjust the speed dome to a horizontal position.
Note: If the speed dome is adjusted to the horizontal position, the tilt degree is close to 0.
6.
Click Horizon Line to set a horizon line, and a message of “Setting horizontal line succeeded” pops
up if the line is set.
7.
Move the No.1 calibration cross to the middle area of the fisheye camera, and you will see a small
picture under the fisheye camera. Use the PTZ to adjust the speed dome to the same position,
and click Calibration 1 to finish a calibration setting.
8.
Move the No.2 calibration cross to the second position, and use the PTZ to adjust the speed dome
to the same position, and click Calibration 2 to finish the second calibration setting.
Note: You can click Clear to delete the configured calibrations.
9.
Click Link to link the speed dome to the fisheye camera.
10. Click Tracking Parameters to select the tracking method.
Notes:

The speed dome linkage works as the linkage method of the intrusion detection and line
crossing detection if any of those alarms is triggered.

Right click on the live view window of fisheye camera, and go to Remote
Config >Event >Intrusion/Line Crossing to check the checkbox Smart Tracking to enable the
tracking function.
11. Click Save to save the settings
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12. (Optional) You can also right click on the panorama view and select Start Master-slave Linkage.
Then you can make the speed dome to track target manually by clicking the target on the live
view of fisheye camera.
Note: If you want to see the speed dome linkage, you should add the speed dome to the software
(Section 3.1 Adding the Device) and start live view (Section 4.1 Starting and Stopping the Live View)
of it.
Master-slave Linkage for Box/Bullet Camera
Steps:
1.
Enter Remote Configuration -> VCA Config -> Rule -> Rule Settings.
2.
Select Camera No.1, and click
3.
Select Intrusion as Event Type, and then click
of Rule List to add rule.
to draw the zone of intrusion rule and click
Save to save the settings.
4.
Login the speed dome.
1) In the Remote Configuration interface, select Advanced Configuration->Master-Slave
Tracking to show the login interface.
2) Click Login button to pop up the speed dome login dialog box.
3) Input the required information.
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5.
Click PTZ, and use the direction arrows to adjust the speed dome to a horizontal position.
6.
Click to select the calibration tab page.
For Auto Calibrating:
1) Select Auto Calibrating from the calibration list.
2) Perform the calibration operation.
Move and zoom in/out the speed dome to make sure the live views of dome and camera is
mostly the same.
3) Click Save to save the calibration settings.
For Manual Calibrating:
1) Select Manual Calibrating from the calibration list.
2) Select No. 1 from the list and click
, a blue cross appears in the center of the live view
page, and the digital zoom view of the selected site appears on the right.
3) Select No. 2 to No. 4, and repeat the step above to add the manual calibration sites.
4) Perform the calibration operation.
Adjust the distances between the four calibration sites evenly in the live view page.
Select calibration site No. 1 and the digital zoom view of site No. 1 appears on the right.
Move and zoom in/out the speed dome to make sure the live views of dome and the digital
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zoom view of selected site is mostly the same.
Click
to save the current site position information.
Select No. 2 to No. 4, and repeat the steps above to save the site position information.
Click Save to save the calibration settings.
7.
Right-click on the live view window of camera to show the menu and click Enable Master-slave
Tracking.
8.
When configured VCA rule is triggered by target, the speed dome performs the automatic
master-slave tracking and the target frame turns from green into red.
4.9 Other Functions in Live View
There are some other functions supported in the live view, including digital zoom, two-way audio,
camera status and synchronization.
Auxiliary Screen Preview
The live video can be displayed on different auxiliary screens for the convenient preview of multiple
monitoring scenes. Up to 3 auxiliary screens are supported.
Digital Zoom
Use the left key of mouse to drag a rectangle area in the lower-right/upper-left direction, and then the
rectangle area will zoom in/out. You can also use the mouse wheel for zooming in or restoring of the
video in digital zoom mode.
Channel-zero
For the channel-zero of the device, you can hold the Ctrl key and double-click to display the specific
channel. Hold the Ctrl key and double-click again to restore.
Two-way Audio
Two-way audio function enables the voice talk of the camera. You can get not only the live video but
also the real-time audio from the camera. If the device has multiple two-way audio channels, you can
select the channel to start two-way audio.
The two-way audio can be used for only one camera at one time.
Camera Status
The camera status, such as recording status, signal status, connection number, etc., can be detected
and displayed for check. The status information refreshes every 10 seconds.
Synchronization
The synchronization function provides a way to synchronize the device clock with the PC which runs
the client software.
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Chapter 5 Remote Storage Schedule
Settings and Playback
When the video storage devices are the HDDs, Net HDDs, SD/SDHC cards on the local device, or the
remote storage server connected, you can set the recording schedule or capture schedule for the
cameras for the continuous, alarm triggered or command triggered recording or capture. And the
video files can be searched for the remote playback.
5.1 Remote Storage
Purpose:
The video files and captured pictures can be stored on the HDDs, Net HDDs, SD/SDHC cards on the
local device, or the storage server connected.
Click the
icon on the control panel,
or click Tool->Storage Schedule to open the Storage Schedule page.
5.1.1 Storing on Storage Device on the DVR, NVR, or
Network Camera
Purpose:
Some local devices, including the DVRs, NVRs, and Network Cameras, provide storage devices such as
the HDDs, Net HDDs and SD/SDHC cards for video files. You can set a recording schedule or capture
schedule for the channels of the local devices.
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Note: The pictures captured through the capture schedule are stored on the local device and can be
searched on the remote configuration page of the device.
Before you start:
The newly installed storage devices need to be formatted. Go to the remote configuration page of the
device, click Storage->General, select the HDD or SD/SDHC card, and click Format to initialize the
selected storage device.
Steps:
1.
Open the Recording Schedule page.
2.
Select the camera in the Camera Group list.
3.
Check the checkbox Recording Schedule/Capture Schedule under Storage of Encoding Server to
enable device local recording or capture.
4.
Select the record or capture schedule template from the drop-down list.
All-day Template: for all-day continuous recording.
Weekday Template: for working-hours continuous recording from 8:00 AM to 8:00 PM.
Event Template: for the event triggered recording.
Template 01 to 08: fixed templates for specific schedules. You can edit the templates if needed.
Custom: can be customized as desired.
If you need to edit or customize the template, see Configuring Recording Schedule Template.
5.
Click Advanced Settings to set the recording parameters. For details, see Table 5.1 Advanced
Recording Settings and Table 3.2 Advanced Capture Settings.
Note: The displayed items vary with the devices.
6.
Optionally, click Copy to… to copy the recording schedule settings to other channels.
7.
Click Save to save the settings.
Table 5. 1 Advanced Recording Settings
Parameters
Descriptions
Pre-record
Normally used for the event triggered record, when you want to record before
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the event happens
Post-record
After the event finished, the video can also be recorded for a certain time.
Keep Record Files for
Redundant Record
Record Audio
The time for keeping the video files in the storage device, once exceeded, the
files will be deleted. The files will be saved permanently if the value is set as 0.
Save the video files not only in the R/W HDD but also in the redundant HDD.
Record the video files with audio or not.
Select the stream type for the recording.
Note: For specific type of devices, you can select Dual-Stream for recording
Video Stream
both main stream and sub-stream of the camera. In this mode, you can switch
the stream type during remote playback. Refer to Chapter 5.2.1 Normal
Playback for stream switch during playback.
Table 5. 2 Advanced Capture Settings
Parameters
Resolution
Picture Quality
Interval
Captured Picture
Number
Descriptions
Select the resolution for the continuous or event captured pictures.
Set the quality for the continuous or event captured pictures.
Select the interval which refers to the time period between two capturing
actions.
Set the picture number for event capture.
Configuring Recording Schedule Template
Perform the following steps to configure the recording schedule template:
If Template 01 to 08 is selected from the drop-down list, start from step 1;
If Custom is selected from the drop-down list, start from step 2.
1.
Click Edit to enter the Templates Management interface. Select the template to be set and you
can edit the template name.
2.
Set the time schedule for the selected template.
refers to normal schedule record. The schedule time bar is marked with
.
refers to the schedule record for the event. The schedule time bar is marked
with
.
marked with
refers to the schedule record triggered by command. The schedule time bar is
.
Note: Record triggered by command is only available for the ATM transactions when the ATM DVR
is added to HYU VmS.
When the cursor turns to
, you can set the time period.
When the cursor turns to
, you can move the selected time bar you just edited. You can also
edit the displayed time point to set the accurate time period.
When the cursor turns to
3.
, you can lengthen or shorten the selected time bar.
Optionally, you can select the schedule time bar,
and then click the icon
or click the icon
or click the icon
to delete the selected time bar,
to delete all the time bars,
to copy the time bar settings to the other dates.
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4.
Click OK to save the settings.
You can click Save as Schedule Template on the Custom Schedule interface, and then the custom
template can be saved as template 01 to 08.
Note: Up to 8 time periods can be set for each day in the recording schedule.
5.1.2 Storing on Storage Device
Purpose:
You can add storage device to the client for storing the video files and pictures of the added encoding
devices and you can search the files for remote playback. The storage device can be storage server,
CVR (Center Video Recorder) or other NVR. Here we take the settings of storage server as an example.
Before you start:
The storage server application software needs to be installed and it is packed in the HYU VmS software
package. When installing the HYU VmS, check the checkbox Storage Server to enable the installation
of storage server.
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Adding the Storage Server
Steps:
1.
Click the shortcut icon
on the desktop to run the storage server.
Notes:

You can also record the video files on the storage server installed on other PC.

If the storage server port (value: 8000) is occupied by other service, a dialog box will pop up.
You should change the port No. to other value to ensure the proper running of the storage
server.
2.
Open the Device Management page and click the Server tab.
3.
Click Add New Device Type, select Storage Server and click OK.
4.
Click Storage Server on the list to enter the Storage Server Adding interface.
5.
You can add the storage server in the following ways:

By detecting the online storage server, see Section 3.1.2 Adding Online Devices.

By specifying the storage server IP address or domain name, see Section 3.1.3 Adding Devices
Manually.

By specifying an IP segment, see Section 3.1.4 Adding Devices by IP Segment.

By IP Server, see Section 3.1.5 Adding Devices by IP Server.
Formatting the HDDs
The HDDs of the storage server need to be formatted for the video file and picture storage.
Steps:
1.
Select the added storage server from the list and click Remote Configuration.
2.
Click Storage->General, to enter the HDD Formatting interface.
3.
Select the HDD from the list and click Format. You can check the formatting process from the
process bar and the status of the formatted HDD changes from Unformatted to Normal Status.
Note: Formatting the HDDs is to pre-allocate the disk space for storage and the original data of the
formatted HDDs will not be deleted.
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SAN and CVR Configuration
Purpose:
Client provides SAN configuration and CVR configuration to conveniently set the logical volume and
CVR function for CVR device. For detailed introduction about SAN configuration and CVR configuration,
refer to the User Manual of the CVR.
Note: This function should be supported by the device.
Select the added CVR from the list and click CVR Configuration or SAN Configuration.
Configuring Storage Schedule
Before you start:
The storage server needs to be added to the client software and the HDDs need to be formatted for
the video file storage.
Steps:
1.
Open the Storage Schedule page.
2.
Select the camera from the Camera Group list.
3.
Select the storage server from the Storage Server drop-down list.
Note: You can click Storage Server Management to add, edit or delete the storage server.
4.
Check the checkbox Recording Schedule to enable storing the video files.
You can also check the checkbox Picture Storage to store the alarm pictures of the camera when
event occurs.
For the network cameras with the function of heat map or people counting, the Additional
Information Storage checkbox is available. You can click VCA Config to set the VCA rule for the
camera, and check the Additional Information Storage checkbox and the heat map, people
counting data and road traffic data will be uploaded to the storage server. Please refer to Chapter
18.1 Heat Map, Chapter 18.2 People Counting Statistics and Chapter 18.4 Road Traffic for
checking the data.
Note: For detailed configuration about setting the VCA rule, please refer to the User Manual of
the camera.
5.
Select the schedule template for recording from the drop-down list.
If you need to edit or customize the template, see Configuring Recording Schedule Template.
6.
Click Advanced Settings to set the pre-record time, post-record time and other parameters for
recording.
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7.
Click Set Quota to enter the HDD management interface of the storage server. You can set the
corresponding quota ratio for record, picture and additional information.
Example: If you set the record quota as 60%, then the 60% of the storage space can be used for
storing the video files.
8.
Click Save to save the settings.
Note: The storage server supports storage of line crossing detection alarm, intrusion detection alarm,
region entrance detection alarm, region exiting detection alarm, fast moving detection alarm, people
gathering detection alarm, loitering detection alarm, parking detection alarm, object removal
detection alarm, and unattended baggage detection alarm recording. For details, refer to Chapter 6
Event Management.
5.2 Remote Playback
Purpose:
The video files stored on the local device or the storage server can be searched by camera or
triggering event, and then can be played back remotely.
Before you start:
You can set to play back the video files stored in the local device, in the storage server, or both in the
storage server and local device. For details, refer to Chapter 17.2.2 Live View and Playback Settings.
Optionally, you can set the cameras rotate direction for playback in Group Management. Refer to
Modifying the Group/Camera of Chapter 3.2 Group Management.
Click the
icon on the control panel,
or click View->Remote Playback to open the Remote Playback page.
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Remote Playback Page
1 Camera List
2 Display Window of Playback
3 Playback Control Buttons
4 Timeline
5 Calendars
6 Search Condition
5.2.1 Normal Playback
Purpose:
The video files can be searched by camera or group name for the Normal Playback.
Switching Video Stream for Playback
Purpose:
Optionally, you can switch between main stream and sub-stream for playback.
Before you start:
Set the video stream for recording as Dual-Stream, refer to step 5 of Chapter 5.1.1 Storing on Storage
Devices on the DVRs, NVRs, or Network Cameras for details.
Note: This function should be support by the device.
Steps:
1.
Enter Group Management interface and open the Modify Camera dialog (refer to Modifying the
Group/Camera of Chapter 3.2 Group Management).
2.
Set the video stream of the camera to main stream or sub-stream.
Searching Video Files for Normal Playback
Steps:
1.
Open the Remote Playback page.
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2.
Click the calendars icon
to activate the calendars dialog.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
3.
Click-and-drag the camera or group to the display window,
or double-click the camera or group to start the playback.
4.
The found video files of the selected group or camera will be displayed on the right of the
interface in chronological order. You can filter the results through the Filter text field.
The first video file will be played back automatically by default.
Notes:

Up to 16 cameras can be searched simultaneously.

In the calendar, the date which has scheduled records will be marked with
event records will be marked with
and the date with
.
Playing Back Video Files
After searching the video files for the normal playback, you can play back the video files in the
following two ways:

Playback by File List
Select the video file from the search result list, and then click the icon
on the video file,
or double-click the video file to play the video on the display window of playback.
You can also select a display window and click the icon
corresponding video file.

in the toolbar to play back the
Playback by Timeline
The timeline indicates the time duration for the video file, and the video files of different types
are color coded. Click on the timeline to play back the video of the specific time.
You can click
or
to scale up or scale down the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
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Normal Playback Toolbar:
On the Normal Playback page, the following toolbar buttons are available:
Reverse Playback
Pause/Start
Playback
Stop Playback
Single Frame
(Reverse)
Single Frame
Slow Forward/Fast
Forward
Volume
Event Playback
Play back the video file reversely.
Pause/Start the playback of the video files.
Stop the playback of all cameras.
Play back the video files frame by frame reversely. You can also
scroll down the mouse wheel to play the video file frame by
frame reversely.
Play back the video files frame by frame. You can also scroll
down the mouse wheel to play the video file frame by frame.
Decrease/Increase the play speed of the playback.
Click to turn on/off the audio and adjust the audio volume.
Search the recordings triggered by event, such as motion
detection, video loss or video tampering.
ATM Playback
Search the recordings of ATM devices.
POS Playback
Search the recordings which contain POS information.
VCA Playback
Window Division
Full Screen
Async/Sync
Set the VCA rule to the searched video files that VCA event
occurs, including VCA Search, Intrusion and Line Crossing.
Set the window division.
Display the video playback in full-screen mode. Press ESC to
exit.
Click to play back the video files synchronously/asynchronously.
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Playback
Download the video files of the camera and the video files are
Download
stored in the PC. You can select to download by file, by date, or
by tag.
Add default tag for the video file to mark the important video
Tag
point. You can edit the tag or go to the tag position via the
right-click menu.
Display the record types as desired. E.g., you can select to
Filter
display only the event recording.
Accurate Positioning
Set the accurate time point to play back the video file.
Date
The day that has video files will be marked with
.
Right-click on the display window in playback to open the Playback Management Menu:
The following items are available on the right-click Playback Management Menu:
/
/
Reverse Playback
Play back the video file reversely.
Pause/Start
Pause/Start the playback.
Stop
Stop the playback.
Fast Forward
Play back the video file at a faster speed.
Slow Forward
Play back the video file at a slower speed.
Single Frame (Reverse)
Play back the video file frame by frame (reversely).
Open Digital Zoom
Enable the digital zoom function. Click again to disable the
function.
Add default (default tag name TAG) or custom tag (customized tag
Tag Control
name) for the video file to mark the important video point. You
can also edit the tag or go to the tag position conveniently.
Accurate Positioning
Set the accurate time point to play back the video file.
Capture
Capture the picture in the playback process.
Other Capture Modes
Print Captured Picture: Capture a picture and print it.
Send Email: Capture the current picture and then send an Email
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notification to one or more receivers. The captured picture can be
attached.
Custom Capture: Capture the current picture. You can edit its
name and then save it.
Start/Stop Recording
/
Download
Enable/Disable Audio
Fisheye Expansion
Full Screen
Start/Stop the manual recording. The video file is stored in the PC.
Download the video files of the camera and the video files are
stored in the PC. You can select to download by file or by date.
Click to enable/disable the audio in playback.
Enter the fisheye playback mode. For details, please refer to
Chapter 5.2.8 Fisheye Playback.
Display the playback in full-screen mode. Click the icon again or
press Esc key to exit.
Downloading Video Files
During playback, you can click
on the toolbar to download the video files of the camera to the
local PC. You can select to download by file, by date, or by tag.
Download by Files
Steps:
1.
Click Download by Files tab in the File Download interface. You can view the video files
information of selected camera.
2.
Check the checkbox of the video file and the total size of the selected files will be shown below.
3.
Click Download to start downloading the file to the local PC.
You can input the flow (0 to 32768 kbps) and click Set to control the downloading speed.
4.
Optionally, you can click Stop to stop downloading manually.
Download by Date
Steps:
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1.
Click Download by Date tab in the File Download interface.
2.
3.
Check the checkbox of the time duration to enable it, and click
to set the start and end time.
Click Download to start downloading the file to the local PC. The progress bar shows the
downloading process.
You can input the flow (0 to 32768 kbps) and click Set to control the downloading speed.
4.
Optionally, you can click Stop to stop downloading manually.
Note: When downloading video file of one time duration, you can set to merge the video files. The
video files in the set time duration can be merged for downloading. For configuring merging
downloaded video files, refer to 17.2.2 Live View and Playback Settings.
Download by Tag
Steps:
1.
Click Download by Tag tab in the File Download interface. The added tags will be displayed.
2.
Check the checkbox of the tag and the total size of the selected files will be shown below.
3.
Click Download to start downloading the selected file (30 seconds before the selected tag to 30
seconds after the tag) to the local PC. You can input the flow (0 to 32768 kbps) and click Set to
control the downloading speed.
4.
Optionally, you can click Stop to stop downloading manually.
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5.2.2 Alarm Input Playback
Purpose:
When the alarm input is triggered and the linked video can be searched for Alarm Input Playback and
this function requires the support of the connected device.
Searching Video Files for Alarm Input Playback
Steps:
1.
Open the Remote Playback page.
2.
Click
3.
(Optional) Click the calendars icon
to show the Alarm Input panel on the left.
to activate the calendars dialog.
Select the start and end date and set the accurate time, and click OK.
4.
Click-and-drag the alarm input to the display window,
or double-click the alarm input to start the playback.
5.
The found video files of the selected alarm input will be displayed on the right of the interface.
You can filter the results through the Filter text field.
Playing Back Video Files
After searching the video files triggered by alarm input, you can play back the video files in the
following two ways:

Playback by File List
Select the video file from the search result list, and then click the icon
on the video file,
or double-click the video file to play the video on the display window of playback.
You can also select a display window and click the icon
in the toolbar to play back the
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corresponding video file.

Playback by Timeline
The timeline indicates the time duration for the video file, and the video files of different types
are color coded. Click on the timeline to play back the video of the specific time.
You can click
or
to scale up or scale down the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Please refer to Chapter 5.2.1 Normal Playback for the description of the playback control toolbar and
right-click menu. Some icons may not available for Alarm Input playback.
5.2.3 Event Playback
Purpose:
The recordings triggered by event, such as motion detection, VCA detection or behavior analysis, can
be searched for Event Playback and this function requires the support of the connected device.
Searching Video Files for Event Playback
Steps:
1.
Open the Remote Playback page.
2.
Select the camera and start the normal playback. Refer to Chapter 5.2.1 Normal Playback.
3.
Click
4.
Click the calendars icon
and the motion detection triggered recording will be searched by default.
to activate the calendars dialog box.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
Note: In the calendar, the date which has scheduled records will be marked with
with event records will be marked with
5.
and the date
.
Select the event type from the drop-down list and the found video files will be displayed. You can
filter the results by inputting the keyword in the Filter text field. Or you can click
to go back to
the normal playback.
6.
Select the video file from the search result list, and then click the icon
on the video file, or
double-click the video file to play the video on the corresponding display window of playback.
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Playing Back Video Files
After searching the recordings triggered by the event, you can play back the video files in the following
two ways:

Playback by File List
Select the video file from the search result list, and then click the icon
in the toolbar, or click
the icon
on the video file, or double-click the video file to play the video on the
corresponding display window of playback.

Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click
or
to scale up or scale down the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Event Playback Toolbar:
On the Remote Playback page, the following toolbar buttons are available:
Reverse Playback
Play back the video file reversely.
Pause/Start Playback
Pause/Start the playback of the video files.
Stop Playback
Stop the playback of all cameras.
Single Frame (Reverse)
Play back the video files frame by frame reversely.
Single Frame
Play back the video files frame by frame.
Previous Event
Go to the playback of the previous event.
Next Event
Go to the playback of the next event.
Slow Forward/Fast Forward
Decrease/Increase the play speed of the playback.
Volume
Click to turn on/off the audio and adjust the audio
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volume.
Display the video playback in full screen mode. Press
Full Screen
ESC to exit.
Download the video files of the camera and the video
Download
files are stored in the PC.
Accurate Positioning
Set the accurate time point to play back the video file.
Date
The day that has video files will be marked with
.
Please refer to Chapter 5.2.1 Normal Playback for the description of the right-click menu. Some icons
may not available for event playback.
Note: You can set the pre-play time for event playback in System Configuration. By default, it is 30s.
For configuring the pre-play time, refer to 17.2.2 Live View and Playback Settings.
5.2.4 ATM Playback
Purpose:
Search the video files for ATM DVR.
Note: This function should be supported by the device and the device should be configured with
transaction rules. For details, please refer to the User Manual of the device.
Searching Video Files for ATM Playback
Steps:
1.
Open the Remote Playback page.
2.
Select the camera of the ATM DVR and start the normal playback. Refer to Chapter 5.2.1 Normal
Playback.
3.
4.
Click
to enter the ATM playback interface.
Enter the search conditions.
: Input the card number that is contained in the ATM information.
: Check the checkbox and select the transaction type for query, and input the related
transaction amount.
File Type: Select the type of the video file to be searched.
5.
Click the calendars icon
to activate the calendars dialog.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
6.
Click Search and the matched files will be displayed. You can filter the results through the Filter
text field.
7.
Double-click a file for playback. Or you can click
to go back to the normal playback.
Playing Back Video Files
After searching the recordings, you can play back the video files in the following two ways:

Playback by File List
Select the video file from the search result list, and then click the icon
in the toolbar, or click
the icon
on the video file, or double-click the video file to play the video on the
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corresponding display window of playback.

Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click
or
to zoom in or zoom out the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Please refer to Chapter 5.2.1 Normal Playback for the description of the playback control toolbar and
right-click menu. Some icons may not available for ATM playback.
5.2.5 POS Playback
Purpose:
Search the video files which contain POS information.
Note: This function should be supported by the device and the device should be configured with POS
text overlay. For details, please refer to the User Manual of the device.
Searching Video Files for POS Playback
Steps:
1.
Open the Remote Playback page.
2.
Select the camera and start the normal playback. Refer to Chapter 5.2.1 Normal Playback.
3.
Click
4.
Enter the search conditions.
to enter the POS playback interface.
Keywords: Input the keywords that are contained in the POS information. You can input up to 3
keywords by separating each one with a comma.
Filter: If you input more than one keyword for query, you can select “or(|)” to search the POS
information containing any of the keywords, or select “and(&)” to search the POS information
containing all of the keywords.
Case Sensitive: Check the checkbox to search the POS information with case-sensitivity.
7.
Click the calendars icon
to activate the calendars dialog box.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
5.
Click Search and the matched files will be displayed. You can filter the results through the Filter
text field.
6.
Double-click a file for playback. Or you can click
to go back to the normal playback.
Playing Back Video Files
After searching the recordings, you can play back the video files in the following two ways:

Playback by File List
Select the video file from the search result list, and then click the icon
in the toolbar, or click
the icon
on the video file, or double-click the video file to play the video on the
corresponding display window of playback.
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
Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click
or
to zoom in or zoom out the timeline bar. You can also use the mouse
wheel to zoom in or zoom out on the timeline.
You can drag the timeline bar to go to the previous or the next time period.
Please refer to Chapter 5.2.1 Normal Playback for the description of the playback control toolbar,
right-click menu and downloading record files. Some icons may not be available for POS playback.
5.2.6 Synchronous Playback
Purpose:
In synchronous playback, the video files can be played back in synchronization.
Note: Video files from up to 16 cameras can be played back simultaneously.
Steps:
1.
Search the video files for the normal playback (Section 3.2.1 Normal Playback). At least two
cameras are during playback.
2.
Click
in the toolbar to enable the synchronous playback. The camera under playback will
start synchronous playback.
3.
To disable the synchronous playback, click the icon
.
5.2.7 VCA Playback
Purpose:
You can set VCA rule to the searched video files and find the video that VCA event occurs, including
VCA Search, Intrusion and Line Crossing. This function helps to search out the video that you may be
more concerned and mark it with red color.

VCA Search: Get all the related motion detection events that occurred in the pre-defined region.

Intrusion Detection: Detect whether there are people, vehicles and other moving objects
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intruding into the pre-defined region.

Line Crossing Detection: Bi-directionally detect people, vehicles and other moving objects that
cross a virtual line.
Note: For some devices, you can filter the searched video files by setting the advanced attributes,
such as the gender and age of the human and whether he/she wears glasses.
Steps:
1.
Open the Remote Playback page.
2.
Select the camera and start the normal playback. Refer to Chapter 5.2.1 Normal Playback.
3.
4.
Click
to enter the VCA playback interface.
Select the VCA Type, draw the detection region and set the sensitivity.
Notes:

For VCA Search, click
, and then click and move on the playback window to set the grid
rectangle as the detection region. Or you can click
camera as the detection region.

For Intrusion, click
detection region.

For Line Crossing, click
detection line.
to set all the area shot by the
and then click on the playback window to set the vertex for the
and then click-and-drag on the playback window to set the
Note: For Intrusion and Line Crossing, you can click Advanced Attributes and check the
checkbox to filter the searched video files by setting the target characters, such as the
gender and age of the human and whether he/she wears glasses. This function should be
supported by the device.
5.
 To delete the drawn region or line, click
to remove it.
Click the calendars icon
to activate the calendars dialog box.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
6.
Click Search and the VCA events occurred in the defined area will be red marked on the timeline.
By default, the playback speed of concerned video will be 1X, and the playback speed of
unconcerned video will be 8X.
Note: You can set to skip the unconcerned video during VCA playback in System Configuration
and the unconcerned video won’t be played during VCA playback. Refer to 17.2.2 Live View and
Playback Settings.
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Playing Back Video Files
After searching the recordings, you can play back the video files in the following two ways:

Playback by File List
Select the video file from the search result list, and then click the icon
in the toolbar, or click
the icon
on the video file, or double-click the video file to play the video on the
corresponding display window of playback.

Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click
or
to zoom in or zoom out the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Please refer to Chapter 5.2.1 Normal Playback for the description of the playback control toolbar and
right-click menu. Some icons may not available for VCA playback.
5.2.8 Fisheye Playback
Purpose:
The video files can be played back in fisheye expansion mode.
Steps:
1.
Open the Remote Playback page.
2.
Select the camera and start the normal playback. Refer to Chapter 5.2.1 Normal Playback.
3.
Right-click on the playback video and select Fisheye Expansion to enter the Fisheye Expansion
Mode.
Note: The mounting type of fisheye expansion in playback is set according to the mounting type
in live view. For details, please refer to Chapter 4.7 Live View in Fisheye Mode.
4.
You can select the expand mode for playback as desired.

Fisheye: In the Fisheye view mode, the whole wide-angle view of the camera is displayed.
This view mode is called Fisheye because it approximates the vision of a fish’s convex eye.
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The lens produces curvilinear images of a large area, while distorting the perspective and
angles of objects in the image.

Panorama/Dual-180o Panorama/360o Panorama: In the Panorama view mode, the
distorted fisheye image is transformed to normal perspective image by some calibration
methods.

PTZ: The PTZ view is the close-up view of some defined area in the Fisheye view or
Panorama view, and it supports the electronic PTZ function, which is also called e-PTZ.
Note: Each PTZ view is marked on the Fisheye view and Panorama view with a specific
navigation box. You can drag the navigation box on the Fisheye view or Panorama view to
adjust the PTZ view, or drag the PTZ view to adjust the view to the desired angle.
Right-click on a playing window and you can switch the selected window to full-screen mode.
Press ESC key on the keyboard or right-click on the window and select Quit Full Screen to exit the
full-screen mode.
On the Normal Playback page, the following toolbar buttons are available:
Reverse Playback
Play back the video file reversely.
Pause/Start Playback
Pause/Start the playback of the video files.
Single Frame (Reverse)
Play back the video files frame by frame reversely.
Single Frame
Play back the video files frame by frame.
Slow Forward/Fast
Forward
Decrease/Increase the play speed of the playback.
Volume
Click to turn on/off the audio and adjust the audio volume.
Full Screen
Display the video playback in full-screen mode. Press ESC to exit.
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Chapter 6 Event Management
Purpose:
In HYU VmS client software, rules can be set up for triggers and linkage actions. You can assign linkage
actions to the trigger by setting up a rule. For example, when motion is detected, an audible warning
appears or other linkage actions happen.
Click the
icon on the control panel,
or click Tool->Event Management to open the Event Management page.
You can set different linkage actions for the following triggers:
Note: The event detection should be supported by the device before you can configure it.

Camera Event

Alarm Input

Exception

Zone Event (For details, please refer to Chapter 13.2 Zone Event Configuration.)

Access Control Event (For details, please refer to Chapter 15.4 Access Control Event
Configuration.)
Note: The event types of Camera Event vary according to different devices. Here we take the
configuration of some event types as examples. For other types, please refer to the User Manual of
the device.
6.1 Configuring Motion Detection Alarm
Purpose:
A motion detection alarm is triggered when the client software detects motion within its defined area.
The linkage actions, including alarm output, channel record and client action can be set.
Note: The configuration varies according to different devices. For details, please refer to the User
Manual of the devices.
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Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Motion Detection as the event type.
3.
Check the checkbox Enable to enable the function of motion detection. Check the checkbox
Enable Dynamic Analysis to mark the detected objects with green rectangles in live view and
playback.
4.
Select the arming schedule template from the drop-down list.
All-day Template: For all-day continuous arming.
Weekday Template: For working-hours continuous arming from 8:00 AM to 8:00 PM.
Template 01 to 09: Fixed templates for special schedules. You can edit the templates if needed.
Custom: Can be customized as desired.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the Configuration as desired.
Note: For some camera, you can select Normal or Expert as the configuration type. Expert mode
is mainly used to configure the sensitivity and proportion of object on area of each area for
different day/night switch. For details, please refer to the User Manual of the device.
6.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when motion detection alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
7.
Click-and-drag the mouse to draw a defined area for the arming region.
You can click the icon
to set the whole video area as detection area, or click the icon
clear all the detection area.
8.
to
Drag the slider on the sensitivity bar to adjust the motion detection sensitivity. The larger the
value is, the more sensitive the detection is.
9.
Check the checkboxes to activate the linkage actions. For details, see Table 6.1 Linkage Actions for
Motion Detection Alarm.
10. Optionally, click Copy to… to copy the event parameters to other channels.
11. Click Save to save the settings.
Table 6. 1 Linkage Actions for Motion Detection Alarm
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Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image with alarm information pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
Configuring Arming Schedule Template
Perform the following steps to configure the arming schedule template:
If Template 01 to 09 is selected in the drop-down list, start from step 1;
If Custom is selected in the drop-down list, start from step 2.
Steps:
1.
Click Edit to enter the Templates Management interface. Select the template to be set and you
can edit the template name.
2.
Set the time schedule for the selected template.
When the cursor turns to
When the cursor turns to
, you can set the time period.
, you can move the selected time bar you just edited. You can
also edit the displayed time point to set the accurate time period.
When the cursor turns to
3.
Optionally, you can select the schedule time bar,
and then click the icon
or click the icon
4.
, you can lengthen or shorten the selected time bar.
to delete the selected time bar,
to delete all the time bars,
or click the icon
to copy the time bar settings to the other dates.
Click OK to save the settings.
You can click Save as Schedule Template on the Custom Schedule interface, and then the custom
template can be saved as template 01 to 09.
Note: Up to 8 time periods can be set for each day in the arming schedule template.
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6.2 Configuring Video Tampering Alarm
Purpose:
A video tampering alarm is triggered when the camera is covered and the monitoring area cannot be
viewed. The linkage actions, including alarm output and client action can be set.
Steps:
1.
Open the Event Management page and click the Camera Event tab.
2.
Select the camera to be configured and select Video Tampering Detection as the event type.
3.
Check the checkbox Enable to enable the function of video tampering.
4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when video tampering alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Click-and-drag the mouse to draw a defined area for the arming region.
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You can click the icon
to set the whole video area as detection area, or click the icon
clear the detection area.
to
7.
Drag the slider on the sensitivity bar to adjust the tampering alarm sensitivity.
8.
Check the checkboxes to activate the linkage actions. For details, see Table 6.2 Linkage Actions for
Tampering Alarm.
9.
Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the settings.
Table 6. 2 Linkage Actions for Tampering Alarm
Linkage Actions
Alarm Output
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.3 Configuring PIR Alarm
Purpose:
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view.
The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc.,
can be detected.
Note: The PIR Alarm function requires the support of connected device.
Steps:
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1.
Open the Event Management page and click the Camera Event tab.
2.
Select the camera to be configured and select PIR Alarm as the event type.
3.
Check the checkbox Enable to enable the function of PIR alarm.
4.
Input a descriptive name of the alarm.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when PIR alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Check the checkboxes to activate the linkage actions. For details, see Table 6.3 Linkage Actions for
PIR Alarm.
7.
Optionally, click Copy to… to copy the event parameters to other channels.
8.
Click Save to save the settings.
Table 6. 3 Linkage Actions for PIR Alarm
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image with alarm information pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
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6.4 Configuring Video Loss Alarm
Purpose:
When the client software cannot receive video signal from the front-end devices, the video loss alarm
will be triggered. The linkage actions, including alarm output and client action can be set.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Video Loss as the event type.
3.
Check the checkbox Enable to enable the function of video loss alarm.
4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when video loss alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Check the checkboxes to activate the linkage actions. For details, see Table 6.4 Linkage Actions for
Video Loss Alarm.
7.
Optionally, click Copy to… to copy the event parameters to other cameras.
8.
Click Save to save the new settings.
Table 6. 4 Linkage Actions for Video Loss Alarm
Linkage Actions
Alarm Output
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
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Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.5 Configuring Audio Exception Alarm
Purpose:
The abnormal sounds, such as the silence detection, environment noise detection, and current noise
detection, can be detected.
Enabling the Audio Input Detection can detects the exceptions of audio input condition.
Enabling the Sudden Increase of Sound Intensity can detects the sudden increase of the sound
intensity, and it consists of the following two settings.

Sensitivity: Range [1 to 100], the smaller the value the more severe the change should be to
trigger the detection.

Sound Intensity Threshold: Range [1 to 100], it can filter the sound in the environment, the
louder the environment sound, the higher the value should be. You can adjust it according to the
real environment.
Enabling the Sudden Decrease of Sound Intensity can detects the sudden decrease of the sound
intensity, by which you can find the abnormal silent. E.g.: The electric generator makes loud noise
when it’s working, while it should be paid attention if the loud noise drops suddenly.
You can set the sensitivity level [0 to 100] according to the actual environment.
Note: The Audio Exception function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Audio Exception Detection as the event type.
3.
Check the related checkbox to enable the related function of audio detection alarm.
4.
Set the sensitivity and sound intensity threshold.
5.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
6.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when audio exception alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
7.
Check the checkboxes to activate the linkage actions. For details, see Table 6.5 Linkage Actions for
Audio Detection Alarm.
8.
Optionally, click Copy to… to copy the event parameters to other cameras.
9.
Click Save to save the new settings.
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Table 6. 5 Linkage Actions for Audio Detection Alarm
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.6 Configuring Defocus Detection Alarm
Purpose:
The image blur caused by defocus of the lens can be detected and a series of alarm action can be
triggered.
Note: The Defocus Detection function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Defocus Detection as the event type.
3.
Check the checkbox Enable to enable the function of defocus detection alarm.
4.
You can set the sensitivity level [0 to 100] according to the actual environment.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when defocus alarm occurs.
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To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Check the checkboxes to activate the linkage actions. For details, see Table 6.6 Linkage Actions for
Defocus Detection Alarm.
7.
Optionally, click Copy to… to copy the event parameters to other cameras.
8.
Click Save to save the new settings.
Table 6. 6 Linkage Actions for Defocus Detection Alarm
Linkage Actions
Descriptions
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.7 Configuring Face Detection Alarm
Purpose:
The camera will detect human faces within the monitoring area automatically if the function is
enabled. A series of alarm action will be triggered if the alarm is triggered.
Note: The Face Detection function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Face Detection as the event type.
3.
Check the checkbox Enable to enable the function of face detection alarm.
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4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when face detection alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Set the sensitivity for face detection.
7.
Check the checkbox Enable Dynamic Analysis for Face Detection if you want the detected face
get marked with rectangle in the live view.
8.
Check the checkboxes to activate the linkage actions. For details, see Table 6.7 Linkage Actions for
Face Detection Alarm.
9.
Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.
Table 6. 7 Linkage Actions for Face Detection Alarm
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
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6.8 Configuring Line Crossing Detection
Alarm
Purpose:
This function can be used for detecting people, vehicles and objects crossing a pre-defined virtual line.
The crossing direction can be set as bidirectional, from left to right or from right to left. And a series
of linkage method will be triggered if any object is detected.
Note: This line crossing detection function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Line Crossing Detection as the event type.
3.
Check the checkbox Enable to enable the function.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when line crossing detection alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Configure the arming region.
Virtual Line ID: Click the drop-down list to choose an ID for the virtual line.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the desired
scene which corresponds to a virtual line ID. In this way, you can configure the different line
crossing detection alarms for multiple views.
Virtual Line Direction: You can select the directions as A<->B, A ->B, and B->A.

A<->B: When an object going across the line with both directions can be detected and
alarms are triggered.

A->B: Only the object crossing the virtual line from the A side to the B side can be detected.

B->A: Only the object crossing the virtual line from the B side to the A side can be detected.
7.
Set the sensitivity [1 to 100].
8.
Click
and draw a virtual line on the preview window. Optionally, you can click
the virtual line to adjust its position, click
and drag
to delete the selected line.
Note: Select another virtual line ID and draw another one. Up to 4 lines can be drawn.
9.
Check the checkboxes to activate the linkage actions. For details, see Table 6.8 Linkage Actions for
Line Crossing Detection Alarm.
10. Optionally, click Copy to… to copy the event parameters to other cameras.
11. Click Save to save the settings.
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Table 6. 8 Linkage Actions for Line Crossing Detection Alarm
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.9 Configuring Intrusion Detection Alarm
Purpose:
You can set a detection area in the surveillance scene for Intrusion and once the area is been entered
longer than the set time duration, a set of alarm action is triggered.
Note: The Intrusion Detection function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Intrusion Detection as the event type.
3.
Check the checkbox Enable to enable the function of intrusion detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
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5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when intrusion detection alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Configure the arming region.

Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the different
Intrusion detection alarms for multiple views.

Trigger Time Threshold: Range [0 to 10s], the threshold for the time of the object loitering
in the region. If you set the value as 0, alarm is triggered immediately after the object
entering the region.

7.
8.
Sensitivity: Range [1 to 100]. The value of the sensitivity defines the size of the object which
can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Click
and draw a quadrangle on the preview window. Optionally, you can click
and drag
the quadrangle to adjust its position, or click
to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
Check the checkboxes to activate the linkage actions. For details, see Table 6.9 Linkage Actions for
Intrusion Alarm.
9.
Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.
Table 6. 9 Linkage Actions for Intrusion Alarm
Linkage Actions
Alarm Output
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Channel Record
Start the recording of the selected cameras when alarm is triggered.
Audible Warning
The client software gives an audible warning when alarm is triggered. You can
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select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.10 Configuring Scene Change Alarm
Purpose:
Scene change detection is used to detect the change of surveillance environment affected by the
external factors; such as the intentional rotation of the camera.
Note: The Scene Detection function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select Scene Detection as the event type.
3.
Check the checkbox Enable to enable the function of audio detection alarm.
Sensitivity: Range [1 to 100]. The higher the sensitivity, the easier the change of scene can trigger
the alarm.
4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when scene change alarm occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Check the checkboxes to activate the linkage actions. For details, see Table 6.10 Linkage Actions
for Scene Change Alarm.
7.
Optionally, click Copy to… to copy the event parameters to other cameras.
8.
Click Save to save the new settings.
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Table 6. 10 Linkage Actions for Scene Change Alarm
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.11 Configuring VCA Detection Alarm
Purpose:
When the VCA alarm of the connected device occurs, a series of linkage actions can be triggered.
Note: The VCA Detection function requires the support of connected device.
Steps:
1.
Open the Event Management page and click Camera Event tab.
2.
Select the camera to be configured and select VCA Detection as the event type.
3.
Check the checkbox Enable to enable the function of VCA Detection alarm.
4.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when VCA detection alarm occurs.
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To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
6.
Check the checkboxes to activate the linkage actions. For details, see Table 6.11 Linkage Actions
for VCA Detection Alarm.
7.
Optionally, click Copy to… to copy the event parameters to other cameras.
8.
Click Save to save the new settings.
Table 6. 11 Linkage Actions for VCA Detection Alarm
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image of the triggered camera pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
6.12 Configuring Alarm Input Linkage
Purpose:
When a device's alarm input port receives a signal from an external alarm device, such as smoke
detector, doorbell, etc., the alarm input linkage actions are triggered for notification.
Before you start:
Add the alarm inputs to the client, click Import on the Group Management interface, click the Alarm
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Input tab and import alarm inputs into groups for management.
Steps:
1.
Open the Event Management page and click the Alarm Input tab.
2.
Select the alarm input channel to be configured.
3.
Check the checkbox Enable.
4.
Input a descriptive name of the alarm.
5.
Set the alarm status according to the alarm input device.
6.
Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
7.
Select the triggered camera. The image or video from the triggered camera will pop up or be
displayed on the Video Wall when alarm input occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
8.
Check the checkboxes to activate the linkage actions. For details, see Table 6.12 Linkage Actions
for Alarm Input.
9.
Optionally, click Copy to… to copy the event parameters to other alarm inputs.
10. Click Save to save the settings.
Table 6. 12 Linkage Actions for Alarm Input
Linkage Actions
Alarm Output
Channel Record
Descriptions
Enable the alarm output function. Select the alarm output port and the
external device connected to the port can be controlled.
Start the recording of the selected cameras when alarm is triggered.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image with alarm information pops up when alarm is triggered.
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Alarm Triggered
Video Wall Display
Display the video on the Video Wall when alarm is triggered.
6.13 Configuring Device Exception Linkage
Steps:
1.
Open the Event Management page and click the Exception tab.
2.
Select the device to be configured.
3.
Select the device exception type, including HDD full, HDD exception, illegal login, device offline,
etc.
4.
Check the checkbox Enable.
5.
Check the checkboxes to activate the linkage actions. For details, see Table 6.13 Linkage Actions
for Device Exception.
6.
Optionally, click Copy to… to copy the event parameters to other devices.
7.
Click Save to save the settings.
Table 6. 13 Linkage Actions for Device Exception
Linkage Actions
Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Note: Alarm Output is not available for Device Offline exception.
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Send an email notification of the alarm information to one or more receivers.
6.14 Viewing Alarm and Event Information
The information of recent alarms and events can be displayed. Click the icon
Toolbar to show the Alarms and Events panel.
in Alarms and Events
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You can click
Or click
to display the Alarm Event interface.
icon on the control panel to enter the Alarm Event interface.
Note: Before you can receive the alarm information from the device, you need to click Tool->Device
Arming Control and arm the device by checking the corresponding checkbox.
On the Alarms and Events panel, the following toolbar buttons are available:
Clear Info
Enable/Disable Alarm
Triggered Pop-up Image
Clear the information of alarms and events displayed on the list.
Click to enable/disable image pop-up when alarms occur.
Enable/Disable Audio
Click to enable/disable the audio warning for the alarm.
Auto Hide/Lock
Click to hide automatically/lock the Alarms and Events panel.
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Maximize
Maximize the Alarms and Events panel in a new tab page.
Show/Hide
Click to show/hide the Alarms and Events panel.
6.14.1 Viewing Alarms Information
Different alarm types can be displayed on the panel: Motion Detection, Video/Audio Exception, Alarm
Input, Device Exception, VCA Alarm and Other Alarm. You can check the checkbox to enable the
displaying of that type alarm.
Before you start:
To display the alarms, the event parameters need to be configured.
Steps:
1.
Click the Alarm tab.
2.
Check the checkboxes of different alarm types.
3.
When an alarm occurs, the icon
twinkles to call attention. The alarm information, including
the time, source, details and content will be displayed.
4.
Click
to get a live view of the alarm triggered camera.
You can view the live video of the triggered camera. You can click Prev Page or Next Page button
to view the next alarm information.
Notes:

The Picture Storage should be checked for storing the alarm pictures of the camera on the
storage server. You can click Configure to set the parameters. For details, please refer to
Chapter 5.1.2 Storing on Storage Device.

The Prioritize Display of Latest Alarm is unchecked by default.
You can check this checkbox to switch to view the latest triggered alarm. The alarm window
is in 4-window division. The latest alarm will replace the earliest alarm window of the
displayed four windows.
5.
Click
to send an email notification of the alarm to one or more receivers if the email settings
are properly configured (Section 17.2.6 Email Settings).
6.
Click
to display the video of alarm triggered camera on the Video Wall. You can enter the
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Video Wall interface to check the alarm triggered video playing on the screen which set as the
alarm window. The physical video wall also displays the video.
Note: You should add decoding device and configure the video wall. For details, please refer to
Chapter 12 Decoding and Displaying Video on Video Wall.
Click under the Note column to input the description for the alarm.
7.
To clear the alarm information, click the icon
Clear.
, or right-click on an alarm log and then click
6.14.2 Viewing Events Information
Purpose:
The abnormal events of the client software, such as the live view failure, device disconnection, can
also be displayed.
Steps:
1.
Click the Event tab.
The event information, including the time and detailed description will be displayed.
2.
To clear the event information, click the icon
Clear.
, or right-click on the event log and then click
6.14.3 Viewing Pop-up Alarm Information
After enabling the event linkage of Alarm Triggered Pop-up Image, and enabling the Enable Alarm
Triggered Pop-up Image function on the client, the alarm image will pop up when the corresponding
event/alarm is triggered.
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You can view the live video of the triggered camera. In the right panel, the alarm picture displays. You
can click Prev Page or Next Page button to view the next alarm information.
Notes:

The Picture Storage should be checked for storing the alarm pictures of the camera on the
storage server. You can click Configure to set the parameters. For details, please refer to Chapter
5.1.2 Storing on Storage Device.

The Prioritize Display of Latest Alarm is checked by default and the alarm window is in 4-window
division. The latest alarm will replace the earliest alarm window of the displayed four windows.
You can uncheck this checkbox to switch to view the current triggered alarm. You can click Prev
Page or Next Page button to view the next alarm information.
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Chapter 7 E-map Management
Purpose:
The E-map function gives a visual overview of the locations and distributions of the installed cameras,
alarm input devices, zones, and access control points. You can get the live view of the cameras on the
map, and you will get a notification message from the map when alarm is triggered. You can also
control the access control points on the E-map such as opening and closing door.
Click the
icon on the control panel,
or click View->E-map to open the E-map page.
E-map Page
1 Group List
2 Map Display Area
3 E-map Toolbar
7.1 Adding an E-map
Purpose:
An E-map needs to be added as the parent map for the hot spots and hot regions.
Steps:
1.
Open the E-map page.
2.
Select a group for which you want to add a map.
3.
4.
Click the icon
in the Map Display Area to open the map adding dialog box.
Input a descriptive name of the added map as desired.
5.
6.
Click the icon
and select a map file from the local path.
Click OK to save the settings.
Notes:

The picture format of the map can only be *.png, *.jpg or *.bmp.
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
Only one map can be added to a group.
The map added is displayed in the Map Display Area. Use the mouse wheel or click
or
, to
zoom in or zoom out on the map. You can click-and-drag the yellow window in the lower-right corner
or use the direction buttons and zoom bar to adjust the map area for view.
Click the button Edit Map or Map Preview in the E-map toolbar to enter the map editing mode or
map preview mode.
E-map Toolbar in Map Editing Mode:
E-map Toolbar in Map Preview Mode:
On the E-map page, the following toolbar buttons are available:
Modify Map
Modify the map information, including the map name and file path.
Delete Map
Delete the current map.
Add Camera
Add a camera as the hot spot on the map.
Add Alarm Input
Add an alarm input sensor as the hot spot on the map.
Add Access Control Point
Add an access control point as the hot spot on the map.
Add Zone
Add a zone as the hot spot on the map.
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Add Hot Region
Add a map as the hot region on the current map.
Modify
Modify the information of the selected hot spot or hot region.
Delete
Delete the selected hot spot or hot region.
Clear Alarm Info
Clear the alarm information displayed on the map.
Back to Parent Map
Go back to the parent map.
7.2 The Hot Spot Function
Purpose:
The cameras and alarm inputs can be added on the map and are called the hot spots. The hot spots
show the locations of the cameras and alarm inputs, and you can also get the live view and alarm
information of the surveillance scenarios through the hot spots.
Notes:

For managing and previewing the access control point hot spot, please refer to Chapter 15.5
Displaying Access Control Point on E-map.

For managing and previewing the zone hot spot, please refer to Chapter 13.4 Displaying Zone on
E-map.
7.2.1 Adding Hot Spots
Adding Cameras as Hot Spots
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
3.
Click the icon
in the toolbar to open the Add Hot Spot dialog box.
Check the checkboxes to select the cameras to be added.
4.
Optionally, you can edit hot spot name, select the name color and select the hot spot icon by
double-clicking the corresponding field.
5.
Click OK to save the settings. The camera icons are added on the map as hot spots and the icons
of added cameras changes from
to
in the group list. You can click-and-drag the camera
icons to move the hot spots to the desired locations.
You can also click-and-drag the camera icons from the group list to the map directly to add the
hot spots.
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Adding Alarm Inputs as Hot Spots
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
3.
Click the icon
in the toolbar to open the Add Hot Spot dialog box.
Check the checkboxes to select the alarm inputs to be added.
4.
Optionally, you can edit hot spot name, select the name color and select the hot spot icon by
double-clicking the corresponding field.
5.
Click OK to save the settings. The alarm input icons are added on the map as hot spots and the
icons of added alarm inputs changes from
to
in the group list. You can click-and-drag
the alarm input icons to move the hot spots to the desired locations.
You can also click-and-drag the alarm input icons from the alarm input list to the map directly to
add the hot spot.
7.2.2 Modifying Hot Spots
Purpose:
You can modify the information of the added hot spots on the map, including the name, the color, the
icon, etc.
Steps:
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1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
Select the hot spot icon on the map and then click
in the toolbar, right-click the hot spot icon
and select Modify, or double-click the hot spot icon on the map to open the Modify Hot Spot
dialog box.
3.
You can edit the hot spot name in the text field and select the color, the icon and the linked
camera or alarm input.
4.
Click OK to save the new settings.
To delete the hot spot, select the hot spot icon and click
spot icon and select Delete.
in the toolbar, or right-click the hot
7.2.3 Previewing Hot Spots
Steps:
1.
Click the Map Preview button in the E-map toolbar to enter the map preview mode.
2.
Double-click the camera hot spots or right-click it and select Live View, and you can get the live
view of the cameras.
3.
If there is any alarm triggered, an icon
will appear and twinkle near the hot spot. Click the
alarm icon, and then you can check the alarm information, including alarm type and triggering
time.
Note: To display the alarm information on the map, the Alarm on E-map functionality needs to be set
as the alarm linkage action. For details, refer to Chapter 6 Event Management.
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7.3 The Hot Region Function
Purpose:
The hot region function links a map to another map. When you add a map to another map as a hot
region, an icon of the link to the added map is shown on the main map. The added map is called child
map while the map to which you add the hot region is the parent map.
Note: A map can only be added as the hot region for one time.
7.3.1 Adding Hot Regions
Before you start:
Add a map to another group.
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
Select an added map as the parent map.
3.
4.
Click the icon
in the toolbar to open the Add Hot Region dialog box.
Check the checkbox to select the child map to be linked.
5.
Optionally, you can edit the hot region name, and select the hot region color and icon by
double-clicking the corresponding field.
6.
Click OK to save the settings. The child map icons are added on the parent map as the hot regions.
You can click-and-drag the child map icons to move the hot regions to desired locations.
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7.3.2 Modifying Hot Regions
Purpose:
You can modify the information of the hot regions on the parent map, including the name, the color,
the icon, etc.
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
Select the hot region icon on the parent map and then click
in the toolbar, right-click the hot
spot icon and select Modify, or double-click the hot region icon to open the Modify Hot Region
dialog box.
3.
You can edit the hot region name in the text field and select the color, the icon and the linked
child map.
4.
Click OK to save the new settings.
To delete the hot region, select the hot region icon and click
hot spot icon and select Delete.
in the toolbar, or right-click the
7.3.3 Previewing Hot Regions
Steps:
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1.
Click the Map Preview button in the E-map toolbar to enter the map preview mode.
2.
Click the hot region icon to go to the linked child map.
3.
The hot spots can also be added on the hot regions.
4.
You can click the icon
You can also click the icon
in the toolbar to go back to the parent map.
in the toolbar to clear the alarm information.
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Chapter 8 Cloud P2P
Purpose:
The client software also supports to register a Cloud P2P account, log into your Cloud P2P and manage
the devices which support the Cloud P2P service.
8.1 Registering a Cloud P2P Account
Purpose:
If you do not have a Cloud P2P account, you can register one.
Steps:
1.
Open the Device Management page and click the Server tab.
2.
Click Add New Device Type, select Cloud P2P Device and click OK.
3.
Click Cloud P2P Device on the list and then click Register.
4.
Enter the required information to register an account.
Cloud P2P Account: Edit a user name for your account as desired.
Password and Confirm: Enter the password for your account and confirm it.
Email: Enter your email account to register the account.
Verification Code: Enter the verification code shown in the picture. If it is not clear, you can click
Refresh to get a new one.
Email Verification Code: Click Get Verification Code and enter the verification code received by
your email.

For your privacy, we strongly recommend changing the password to something of your own
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.

Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
5.
Click Register to get a Cloud P2P account.
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8.2 Logging into Cloud P2P Account
Steps:
1.
Click Login and enter the Cloud P2P account and password.
2.
Click Login to log into your account.
Notes:

The software will login the Cloud P2P account automatically next time.

If you forget your password, click Forgot Password to verify your account and reset your
password.
Cloud P2P Account: Edit user name of your account.
Security Code: Enter the security code shown in the picture. If it is not clear, you can click
Refresh to get a new one.
Email Verification Code: Click Get Verification Code and enter the verification code
received by your email.
Password and Confirm: Click Next and enter a new password for your account and confirm
it.

For your privacy, we strongly recommend changing the password to something of your own
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.

Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
3.
After login, you can click Login to switch to another account or click Logout to log out of your
Cloud P2P account.
8.3 Device Management
Steps:
1.
Click Add Device and input the serial No. and verification code of the device.
Notes:

Only the device that supports the Cloud P2P service can be added.

The serial No. and the verification code is marked on the label of you device.
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
2.
The device can only be added to one Cloud P2P account.
Click OK to add the device and the successfully added device will list on the device management
interface.
Note: A group named as your account name is created by default, you can import the cameras of
the added devices to the default group or other groups. For group management, please refer to
Chapter 3.2 Group Management.
3.
For live view, please refer to Chapter 4 Live View; for playback, please refer to Chapter 5.2
Remote Playback; for e-map settings, please refer to Chapter 7 E-map Management.
4.
Click to select a device and click Config to pop up the remote configuration interface of the
device. You can do some remote configurations for the device. For detailed settings about the
remote configuration, please refer to the User Manual of the device.
Note: This function should be suported by the device.
5.
If you want delete the device, select the device(s) and click Delete Device. You can also enter the
keyword of the device name in the Filter field to filter the required devices.
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Chapter 9 VCA Devices Management
Purpose:
The VCA (Video Content Analysis) devices can be added to the client for VCA configuration, including
VCA resource allocation, rule settings, VQD (Video Quality Diagnostics), etc.
Allocating VCA Resource
Before you start: You should add the VCA device to the software. Please refer to Chapter 3.1 Adding
the Device for adding the VCA device as Encoding Device.
Purpose: Before you can set the VCA configuration for the added device, you need to configure the
VCA resource of the device which means to enable the VCA function of the corresponding cameras.
Option 1
Steps:
1.
In the Device Management Configuration interface, select Server tab.
2.
Click to select the VCA device and click Remote Configuration to activate the Remote
Configuration window.
3.
In the Remote Configuration window, click VCA Config to expand the VCA configuration list. In
the camera dropdown list, select VCA Resource Allocation to allocate the VCA resource.
4.
In the Resource Information area, you can view the VCA type and VCA resource usage of the
device.
Example: In the figure shown below, the VCA type of the device is Heat Map and four cameras
are available for configuring VCA settings. The camera1 has been enabled with VCA function.
5.
In the VCA Resource Allocation panel, check
checkbox to enable the VCA function of the
camera.
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6.
Click Save to save the setting.
Configuring VCA Settings
After allocating the VCA resource, you can configure the VCA settings for the camera.
Steps:
1.
In the Device Management Configuration interface, select Server tab.
2.
Click to select the VCA device and click Remote Configuration to activate the Remote
Configuration window.
3.
In the Remote Configuration window, click VCA Config to expand the VCA configuration list.
Note: The VCA configuration list varies according to different VCA devices.
You can set the VCA configuration for the camera according to the provided instruction.
Click Enable Wizard and the wizard will guide you to set the quick VCA configuration for the camera.
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Chapter 10 Transcoder Management
Purpose:
Transcoder is designed for real-time transcoding of different streams. With the use of transcoder,
streams and control signals from different manufactures and different surveillance systems can be
effectively integrated and standardized. HYU VmS client software supports to add transcoder and
configure the transcoding function for it.
10.1 Adding Encoding Device to the Transcoder
10.1.1 Adding the Transcoder to the Client Software
Steps:
1.
Click the
icon on the control panel to enter the Device Management interface and click
the Server tab.
2.
Click Add New Device Type on the Organization list and select Transcoder.
3.
Click OK to save the settings, and the added transcoder type is displayed on the Organization list.
4.
Click Transcoder and click Add Device to add the transcoder to the management list of the
software.
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Select the adding mode by IP/Domain or by IP segment, and configure the corresponding settings
for the device.
For the detailed configuration about the adding modes, please refer to the following sections:
5.

By specifying the device IP/Domain address, see Section 3.1.3 Adding Devices Manually.

By specifying an IP segment, see Section 3.1.4 Adding Devices by IP Segment.
The successfully added transcoder can be viewed in the list:
10.1.2 Importing the Encoding Channel to the Transcoder
Before you start:
The cameras of encoding devices should be organized into groups before being imported to the
transcoder. For detailed configuration, please refer to Chapter 3.2 Group Management.
Steps:
1.
On the Device Management interface, select a transcoder from the device list and click Settings to
enter the transcoder settings interface.
2.
Select a group or a camera from the Group list and click the Import button to import the selected
camera or the cameras of the group, or click Import All to import the cameras of all groups to the
transcoder on the right.
3.
Optionally, you can click to select the stream and click
to remove it from the transcoding list.
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10.2 Configuring the Transcoded Stream
Parameters
Steps:
1.
On the Transcoder Settings interface, select a stream from the list and you can configure its
parameters in the Selected Transcoded Stream area.
2.
Configure the parameters of the transcoded stream as needed, including the resolution, bitrate,
package format, video encoding type, protocol type and video stream from the drop-down list.
3.
(Optional) Check the checkbox of Obtain Video Stream Via Stream Media Server if you want to
use the stream media server to forward the video stream.
Note: You should add a stream media server to the client before you can select the stream media
server.
4.
Click Advanced Settings to enter the advanced settings of the selected transcoded stream.
(1) Edit the parameters of the transcoded stream on demands, including the stream type, video
quality, bitrate type, frame rate, frame type, audio encoding type, profile and I frame interval.
You can also remain the default parameters of the stream.
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(2) Click OK to save the settings.
5.
(Optional) Click the Copy to on the Selected Transcoded Stream settings area to copy the settings
of the current stream to other stream(s).
6.
Click Save to save the settings.
10.3 Operating the Transcoded Stream
Purpose:
After successfully transcoding, the live view of the camera uses transcoded stream.
Steps:
1.
Enter the Main View interface and select a transcoded camera for live view. For detailed
configuration, please refer to Chapter 4 Live View.
Note: If the camera is in live view before transcoding, please stop the live view first and then start
the live view again to view the live video of the camera via transcoded stream.
2.
During the live view, you can right-click on the camera node and select Transcoding Status to view
the transcoding status.
3.
For e-map settings, please refer to Chapter 7 E-map Management; for displaying on video wall,
please refer to Chapter 12 Decoding and Displaying Video on Video Wall.
Note: Displaying the transcoded stream on video wall should be supported by the decoder.
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Chapter 11 Forwarding Video Stream
through Stream Media Server
Purpose:
There is always a limit of the device remote access number. When there are many users wanting to get
remote access to the device to get the live view, you can add the stream media server and get the
video data stream from the stream media server, thus to lower the load of the device.
11.1 Adding the Stream Media Server
Before you start:
The stream media server application software needs to be installed and it is packed in the HYU VmS
software package. When installing the HYU VmS, check the checkbox Stream Media Server to enable
the installation of stream media server.
Steps:
1.
Click the shortcut icon
on the desktop to run the stream media server.
Notes:

You can also forward the video through the stream media server installed on other PC.

If the stream media server port (value: 554) is occupied by other service, a dialog box will
pop up. You should change the port No. to other value to ensure the proper running of the
stream media server.
2.
Open the Device Management page and click the Server tab.
3.
Click Add New Device Type, select Stream Media Server and click OK.
4.
Click Stream Media Server on the list and then click Add Device.
You can add the stream media server in the following two ways:

Adding Stream Media Server by IP Address
Perform the following steps to add the stream media server:
1)
Select IP Address as the adding mode.
2)
Input the nickname and IP address of the stream media server. The default port value is
554.
3)

Click Add to add the stream media server to the client software.
Adding Stream Media Server by IP Segment
Perform the following steps to add the stream media server by IP segment:
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1)
Select IP Segment as the adding mode.
2)
Input the start IP and end IP. The default port value is 554.
3)
Click Add to add the stream media server to the client software. The steam media
server of which the IP address is between the start IP and end IP will be added to the
client.
Note: For one client, up to 16 stream media servers can be added.
11.2 Adding Cameras to Stream Media Server to
Forward Video Stream
Purpose:
To get the video stream of a camera via stream media server, you need to connect the camera to the
stream media server.
Steps:
1.
Select the stream media server from the list.
2.
Click Configure to enter the Stream Media Server Settings interface.
3.
Select the cameras of which the video stream is to be forwarded via the stream media server.
4.
Click OK to save the new settings.
5.
Go the Main View page and start the live view of the cameras again. You can check the channel
number of the video stream forwarded through or sent from the stream media server.
Notes:

For one stream media server, up to 64 channels of video stream can be forwarded through it and
up to 200 channels of video stream can be sent to clients from it.

If the camera is offline, the client can still get the live video via the stream media server.
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Chapter 12 Decoding and Displaying
Video on Video Wall
Purpose:
The Video Wall module provides the video decoding functionality, and the decoded video can be
displayed on the Video Wall for an attention-grabbing performance.
Click the
icon on the control panel, or click View->Video Wall to open the Video Wall page.
12.1 Adding the Encoding Device
Purpose:
You should add the encoding device for decoding and displaying on the video wall. If you do not add
the encoding devices in the Device Management page, you can add them in Video Wall page.
Steps:
1.
In the Camera area, click
to activate the adding device window.
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2.
Select the adding mode and configure the corresponding settings for the device.
For the detailed configuration about the 4 adding modes, please refer to the following sections:

By specifying the device IP address, see Section 3.1.3 Adding Devices Manually.

By specifying an IP segment, see Section 3.1.4 Adding Devices by IP Segment.

By IP Server, see Section 3.1.5 Adding Devices by IP Server.

By HiDDNS, see Section 3.1.6 Adding Devices by HiDDNS.
(Optional) If you want to add the third-party encoding device, please perform the following steps:
1.
Go to the Device Management page and click the Server tab.
2.
Click Add New Device Type, select Third-party Encoding Device and click OK.
3.
Select Third-party Encoding Device in the organization panel and click Add Device to activate the
Add Device window.

For IP/Domain: Edit the nickname, IP address/domain name, port No., user name, password,
channel number, start from and protocol for the device.

For IP Segment: Edit the start IP, end IP, port No., user name, password, channel number,
start from and protocol for the device.
Note: If you edit 4 in Start From field, it means that the starting channel No. is 4.
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12.2 Adding the Decoding Device
Purpose:
To decode the video of the encoding device and display the decoded video on the Video Wall, the
decoding device needs to be added to the client.
Steps:
1.
Click Enter Video Wall Config to enter the decoding device and video wall configuration interface.
2.
In the Decoding Output area, click
3.
Set the device type as Decoder or Cascading Server.
to activate the Quick Adding of Decoding Device window.
Note: To added cascading server here, please enter the Device Management page and click the
Server tab. Click Add New Device Type, select Cascading Server and click OK.
For Decoder, there are two adding modes available. Select the adding mode and configure the
corresponding settings for the device.
For the detailed configuration about the two adding modes, please refer to the following sections:

By specifying the device IP address or domain, see Section 3.1.3 Adding Devices Manually.

By specifying an IP segment, see Section 3.1.4 Adding Devices by IP Segment.
For Cascading Server, you can add the device via IP address. For detailed configuration, see
Section 3.1.3 Adding Devices Manually.
Edit the Output of the Decoding Device
Steps:
1.
In the Decoding Output area, click
before the decoding device to list the outputs of it.
2.
Double-click an output and you can edit the parameters for it. Or you can right-click a decoding
output in the video wall area and select Decoding Output Configuration to edit its parameters.
Note: For HDMI and VGA outputs, the resolution can be configured; for BNC output, the video
standard can be configured.
3.
(Optional) you can check the checkbox of Batch Configuration and select other outputs to copy
the settings to.
4.
Click OK to save the settings.
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Notes:
With the extension HDMI output board, NVR also supports decoding function:

It can link with the video inputs and display them on the video wall without through decoding
device.

It can realize the video wall display, windowing and roaming of images of the cameras directly via
the HDMI outputs.

You can also edit the parameters of the decoding output.

For details, please refer to the User Manual of the NVR.
12.3 Configuring Video Wall Settings
Purpose:
After the encoding device and decoding device have been added, the parameters of Video Wall need
to be configured for video display.
12.3.1 Linking Decoding Output with Video Wall
Steps:
1.
Click Enter Video Wall Config to enter the decoding device and video wall configuration interface.
2.
A default video wall view with the window division of 4*4 is provided. You can edit the default
video wall or add a new video wall as desired.
Task 1: Add a Video Wall
1) Right-click the video wall and select Add Video Wall, or click
Wall window.
to activate the Add Video
2) Enter the name, row number, column number and proportion of the video wall.
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3) Click Add.
Task 2: Edit a Video Wall
1) Right-click the video wall and select Modify Video Wall to edit it.
2) In the pop-up window, you can edit the name, row number, column number and proportion
of the video wall.
Note: You can also drag your mouse to set the needed video wall.
3) Click Modify to save the settings.
Task 3: Delete a Video Wall
To delete the video wall, right-click the video wall and select Delete Video Wall, or click
of
the video wall.
3.
Click-and-drag the decoding output on the left-side list to the display window of video wall, to
configure the one-to-one correspondence. You can also click and hold the Ctrl or Shift key to
select multiple outputs and then drag them to the video wall for configuring linkage in batch. You
can click
in the upper-right corner of the display window to release the linkage.
Notes:

Up to 4 video walls can be added to the client software.

The total number of the display windows of the video wall should be no more than 100.

The ranges of the row number and column number are both between 1 and 10.
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12.3.2 Multi-Screen Display
Purpose:
For DS-6400HDI-T series decoder, you can joint multiple screens as a whole window. In this way, the
decoded video of one camera can be shown on the jointed window.
Before you start:
You should add DS-6400HDI-T series decoding device to the client. Please refer to Chapter 12.2 Adding
the Decoding Device for detailed configuration about adding decoding device.
Steps:
1.
Perform the step 3 of Chapter 10.3.1 Linking Decoding Output with Video Wall to configure the
linkage between the decoder and video wall.
2.
Click-and-drag you mouse to select the adjacent display windows for jointing.
Notes:

You can only joint the same output interfaces as a whole window. E.g., you can only joint 4
VGA interfaces or HDMI interfaces.

3.
Click
BNC interface does not support jointing.
to confirm jointing the screens.
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4.
(Optional) You can set the resolution for the jointed window by right-clicking on it and select
Decoding Output Configuration.
To cancel the multi-screen display, click
in the upper-right corner of the display window.
12.3.3 Configuring Background
Purpose:
You can upload pictures for showing as the background of the video window.
Note: The function should be supported by the decoding device.
Steps:
1.
2.
Click
to expand the Background Picture panel.
Select a background picture and double-click (or right-click and select Background Configuration)
it to activate the background uploading window.
3.
4.
Set a user-defined name for the background picture and click
Click Upload to upload the picture.
to select a picture file.
5.
Click and drag the configured background picture to the desired position of the video wall.
6.
You can move the window when the cursor becomes
and adjust its size when the cursor
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becomes directional arrow. Right-click on the background picture and select Show or Hide to
show or hide the background picture.
Note: The picture will be displayed on the physical video wall after you upload the background.
12.3.4 Configuring Virtual LED
Purpose:
You can display the required contents on the video wall by using virtual LED.
Note: The function should be supported by the decoding device.
Steps:
1.
Click Enter Video Wall Config to enter the configuration interface.
2.
3.
Click
to display the Virtual LED panel, click
Click-and-drag the virtual LED to the video wall.
4.
You can move the window when the cursor becomes
becomes directional arrow.
5.
Right-click the virtual LED in the panel and select Virtual LED Settings to set the parameters for it.
to expand the added video wall controller.
and adjust its size when the cursor

Content: Set the content that you want to display on the video wall.

Show Mode: Select the mode of the virtual LED as desired.

Moving Mode: Set the scrolling effect for the displayed text.

Moving Direction: Set the scrolling direction for the displayed text.

Moving Speed: Set the moving speed for the displayed text.

Font Size: Set the size of the displayed text.

Font Color: Set the color of the displayed text by clicking Color.

Background Color: Set the color of the background by clicking Color
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12.4 Displaying Video on Video Wall
Purpose:
After the settings of the encoding device, decoding device and video wall, the video stream from the
encoding devices can be decoded and displayed on the Video Wall.
Notes:

After enable decoding and displaying, the captured picture of the video from the encoding
device displays on the Video Wall interface. And the real-time live view is shown on the physical
video wall.

For some kinds of decoder, the video stream from the signal source (which refers to the video
signal (e.g., PC) connected to the decoder via the local interfaces) can also be displayed on the
video wall. For detailed configuration, please refer to the User Manual of the device.
12.4.1 Decoding and Displaying
Steps:
1.
Click Back to Operation Page to go back to the Video Wall Operation interface.
2.
Click
to save the linkage settings for the current scene. Or click
scene to save the settings for.
(beside
) and select a
Notes:

Scene settings are only supported by the cascading server. For setting the decoder, please skip
step 2 and 3.

8 scenes can be set for a video wall. Each scene can be configured with different linkage
settings and window divisions.

For editing the name of a scene, select a scene and click
can also click
to define a new name for it. You
to clear all the settings for the scene.
3.
Select a scene which is configured with linkage settings and click
4.
Click-and-drag the camera on the left-side list to the display window of video wall. The video
to enable the scene.
stream from the camera will be decoded and displayed on the Video Wall. You can also select a
decoding window and then double-click a camera to decode and display the video. You can also
click and hold the Ctrl or Shift key to select multiple cameras and then drag them to the video
wall.
Note: For DS-6400HDI-T decoder, you can select the signal source on the Signal Source panel for
video wall display.
5.
Select a playing window and click the icon
to get a preview of the video in the lower-right
corner of the screen. Or you can directly drag a camera to the preview window for live view. You
can also double-click the preview window to get a full-screen view.
Note: You can move the mouse to the window and click
in the lower-right corner to stop
decoding.
6.
(Optional) Select a decoding window and click
to set the window division for it. Click
save the settings for the current scene. Or click
settings for.
(beside
to
) and select a scene to save the
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7.
If the decoded camera supports PTZ control, you can click
beside PTZ to activate the PTZ
control panel. For detailed configuration, please refer to Chapter 4.3 PTZ Control in Live View.
8.
Right-click on a playing window to activate the decoding management menu, as shown below:
Note: The menu differs depending on the devices.
Stop/Start Decoding: Stop/Start the decoding.
Start/Pause Successive Decoding: Start/Pause the cycle decoding. This function is only supported by
decoder.
Refresh: Refresh the decoding.
Open/Close Digital Zoom: Enable/Disable digital zoom.
Enable Audio: Turn on/off the audio of the decoding video.
Enlarge Window: Display the window in full-screen mode.
Decoding Channel Status: View the status of the decoding channel, such as decoding status, stream
type.
Upload Logo: Upload a picture as the logo to the video window and set the display parameters for it.
After setting, the logo shows in the defined position of the window on physical video wall.
Show/Hide Logo: Show/Hide the logo.
Stick on Top: Always stick the window on the top layer. This function is only supported by cascading
server.
Stick at Bottom: Always stick the window at the bottom layer. This function is only supported by
cascading server.
Lock: Lock the window to disable the roaming function.
Set Alarm Window: Display the video triggered by event or alarm input on Video Wall.
Decoding Delay: Set the delay degree of the decoding according to the actual needs. This function is
only supported by cascading server.
Go to Playback: Enter the playback mode. This function is only supported by decoder.
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Icon
Description
Start all the decoding
Stop all the decoding
Stop all the roaming windows
Refresh all the decoding windows
Set cycle decoding and switching interval
12.4.2 Windowing and Roaming Settings
Purpose:
Windowing is to open a new window on the screen(s). The window can be within a screen or span
multiple screens. You can move the playing window within the video wall as desired and this function
is called roaming.
Note: The windowing and roaming function should be supported by the decoding device.
Steps:
1.
Click-and-drag on a screen which links to a decoding output to open a window. The window can
be within a screen or span multiple screens. If you want to open a window on the opened window,
click-and-drag and hold the Ctrl key to create one. And for the locked window (refer to step 6),
you can click-and-drag to create a new window on it.
Note: At least one camera should be selected before opening window.
2.
You can move the window when the cursor becomes
and adjust its size when the cursor
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becomes directional arrow. You can also hold the Shift key to scale the window in proportion.
3.
During moving the window, the dotted borders will display. The window will be adjusted to align
with the borders if it is moved to the location near the dotted borders.
4.
Double-click the window and it will enlarge to fill the spanning screens and display on the top
layer. You can double-click again to restore.
5.
(Optional) Select a window and click
settings for it.
6.
Right-click on a window and select Lock in the right-click menu to disable the roaming function,
and the
to set the window division for it. Click
to save the
icon shows on the top-right corner of the window. In this way, the window cannot be
moved and resized. You can right-click on the window and select Unlock in the right-click menu to
recover the roaming function.
7.
Right-click on a window and select Stop Decoding in the right-click menu, or move the mouse to
the window and click
8.
in the upper-right corner to stop the decoding of the window and it will
be closed. You can also click
to close all the roaming windows.
The window only shows a captured picture of the decoded video. You can right-click on a window
and select Refresh in the right-click menu, or move the mouse to the window and click
the lower-right corner to capture a latest picture of the decoded video and display on the
in
window.
9.
If you want to view the specific area of the video in details, you can right-click on a window and
select Open Digital Zoom (if available) in the right-click menu and the cursor becomes
. Use
the mouse to drag on the video to realize digital zoom. You can check the effect on the physical
video wall
10. Select a playing window and click the icon
to get a preview of the video in the lower-right
corner of the screen. Or you can directly drag a camera to the preview window for live view. You
can also double-click the preview window to get a full-screen view.
11. Right-click on a playing window and you can control decoding management via the right-click
menu.
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12.4.3 Configuring Playback
Purpose:
The video file is supported to be played back on the video wall.
Note: Playback function is only supported by decoder.
Steps:
1.
Click-and-drag the camera on the left-side list to the display window of video wall, or you can
open a window if supported.
2.
Move the mouse to the window and click
in the upper-right corner. Or you can right-click on
the window and select Go to Playback in the right-click menu.
3.
If there is video file of current day, the video file will be played back automatically. If not, you can
set the search condition on the search panel which shows in the left area of the interface (click
to show more search options, and then click the icon
for the search), and click Search to find the video file.
4.
to specify the start time and end time
Right-click on the playback window and you can control the playback through the right-click menu,
such as pause, stop, fast forward, slow forward, capture, start recording and full-screen playback.
Note: The saving path for the captured pictures and recorded files can be configured on System
Configuration page. Please refer to Chapter 17.2.4 File Saving Path Settings for detailed settings.
When you move the mouse to the screen, the icons will display as shown below.
Icon
Description
Pause the playback
Stop the playback
Capture the playback video
Record the playback video
Back to live view mode
Playback speed.
12.4.4 Configuring Cycle Decoding
Purpose:
The cycle decoding refers that you can configure multiple video streams of encoding devices to one
decoding output and you can set the switching interval for the decoding.
Note: The cycle decoding is only supported by decoder.
Steps:
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1.
Click
beside
and set the switching interval for the cycle decoding.
2.
Click-and-drag the camera on the left-side list to the display window of video wall, or you can
open a window if supported.
Note: The cycle decoding is not supported by the signal source of DS-6400HDI-T.
3.
Move the mouse to the group node and click
under cycle decoding will be marked with
to start cycle decoding (the decoding output
). Right-click on the window and you can control
decoding management via the right-click menu.
12.5 Configuring Video Wall Controller
Purpose:
The client provides the function of managing the added video wall controller.
12.5.1 Adding the Video Wall Controller
Purpose:
You should add the video wall controller to the client for management.
Steps:
1.
Go to the Device Management page and click the Server tab.
2.
Click Add New Device Type, select Video Wall Controller and click OK.
3.
Select Video Wall Controller in the organization panel and click Add Device to activate the Add
Device window.
4.
Edit the nickname, IP address/domain name, port No., user name and password for the device.
5.
Click Add to save the settings.
6.
For edit the output, please refer to Chapter 12.2 Adding the Decoding Device.
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12.5.2 Linking Output with Video Wall
Steps:
1.
Click Enter Video Wall Config to enter the configuration interface.
2.
A default video wall with the added video wall controller name is provided. You can edit the
default video wall as desired. For details, please refer to Chapter 12.3.1 Linking Decoding Output
with Video Wall.
3.
Click-and-drag the output of the added video wall controller on the left-side list to the display
window of video wall, to configure the one-to-one correspondence. You can also click and hold
the Ctrl or Shift key to select multiple outputs and then drag them to the video wall for
configuring linkage in batch. You can click
in the upper-right corner of the display window to
release the linkage.
4.
For background settings, please refer to the Section 12.3.3 Configuring Background.
Notes:

The total number of the display windows of the video wall should be no more than 100.

The ranges of the row number and column number are both between 1 and 10.
12.5.3 Configuring Virtual LED
Purpose:
You can display the required contents on the video wall by using virtual LED.
Steps:
1.
Click Enter Video Wall Config to enter the configuration interface.
2.
Click
3.
Click-and-drag the virtual LED to the video wall.
4.
You can move the window when the cursor becomes
to display the Virtual LED panel, click
to expand the added video wall controller.
and adjust its size when the cursor
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becomes directional arrow.
5.
Right-click the virtual LED in the panel and select Virtual LED Settings to set the parameters for it.

Content: Set the content that you want to display on the video wall.

Show Mode: Select the mode of the virtual LED as desired.

Moving Mode: Set the scrolling effect for the displayed text.

Font Size: Set the size of the displayed text.

Font Color: Set the color of the displayed text by clicking Color.

Background Color: Set the color of the background by clicking Color
12.5.4 Configuring Video Wall Screens
Purpose:
The screens of the video wall can be configured, including screen type, opening screen, closing screen,
input source and image parameters.
Steps:
1.
Click Back to Operation Page to go back to the Video Wall Operation interface.
2.
3.
Click
to activate the Screen Control window.
Click-and-drag on the video wall to select the screens and configure the parameters for them.
Screen Type: Select the type for the selected screens for different screen type adopting different
communication protocols.
Open Screen/Close Screen: Open or close the selected screens.
Open All/Close All: Open or close all the screens.
Input Source Type: Select the input source for the screen and click Set to save the settings.
Image Parameters and Position Adjustment: Select brightness or contrast and click
to adjust the image parameters. Select horizontal or vertical and click
or
or
to adjust the
image position on the screen.
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12.5.5 Displaying Video on Video Wall
Purpose:
After adding the video wall controller and linking the output with the video wall, the video stream
from the encoding devices or the signal source can be displayed on the video wall.
Notes:

Encoding devices refer to the devices connected to HYU VmS client via network.

Decoding module should be connected to the video wall controller before the video of the
encoding devices can be decoded and displayed.

Signal source refers to the video signal (e.g., analog camera) connected to the video wall
controller via the local interfaces of the controller.

After enable decoding and displaying, the captured picture of the video from the encoding
device displays on the Video Wall interface. And the real-time live view is shown on the physical
video wall.

For signal source, no captured pictures displaying on the output window. You can check the live
video on the physical video wall.
Steps:
1.
Click Back to Operation Page to go back to the Video Wall Operation interface.
2.
Select a scene which is configured with linkage settings and click
3.
Click-and-drag the camera or signal source on the left-side list to the display window of video wall.
to enable the scene.
The video stream from the camera or signal source will be displayed on the Video Wall. You can
also select a decoding window and then double-click a camera to decode and display the video.
You can also click and hold the Ctrl or Shift key to select multiple cameras and then drag them to
the video wall.
4.
Or you can select a camera or signal source, then click-and-drag on a screen which links to an
output to open a window. The window can be within a screen or span multiple screens. If you
want to open a window on the opened window, click-and-drag and hold the Ctrl key to create one.
For details, please refer to Chapter 12.4.2 Windowing and Roaming Settings.
5.
Select a playing window and click the icon
to get a preview of the video in the lower-right
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corner of the screen. Or you can directly drag a camera to the preview window for live view. You
can also double-click the preview window to get a full-screen view.
6.
Click
to save the current settings as a scene. Or click
create a new scene to save the settings for.
(beside
) and select a scene or
Notes:

32 scenes can be set for a video wall controller.

For editing the name of a scene, select a scene and click
can also click
and click
7.
to define a new name for it. You
to clear all the settings for the scene. For calling a scene, select a scene
to enable the scene.
Right-click on a playing window to activate the decoding management menu.
Note: The menu differs depending on the devices. Please refer to Chapter 12.4.1 Decoding and
Displaying for detailed introduction.
8.
For displaying the video files of the encoding device on the video wall, please refer to Chapter
12.4.3 Configuring Playback.
12.5.6 Configuring Plan
Purpose:
The plan function of video wall controller provides the switching the configured scene(s) and turning
on or off the screens at a certain time. You can also set the time schedule for switching the operations
(such as scene, close screens) and the plan can also be auto-switched.
Before you start: Scene(s) should be added for the video wall controller. Please refer to Chapter 12.5.5
Displaying Video on Video Wall for adding scenes.
Steps:
1.
Click Back to Operation Page to go back to the Video Wall Operation interface.
2.
Click
to display the Plan panel, click Add Plan or right-click on the panel and select Add Plan
to pop up the Add Plan window.
Note: Up to 16 plans can be added to a video wall controller.
3.
Set the parameters for the plan:
Nickname: Edit a name for the plan as desired.
Mode: Select the mode to execute the plan. Manual, Auto and Auto-switch are selectable.

Manual: Automatically execute the plan until you stop calling the plan manually.
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
Auto: Execute the plan according to the configured start time and execution times in
Parameters panel.

Auto-switch: Execute the plan according to the configured time schedule and execution
times in Parameters panel.
Plan Task: Set the operations for the plan. The plan will be execute the added operations in
order.

Add: Add an operation for the plan. If you select the Task Type as Display Scene, you can
select the configured scene in the Scene drop-down list and set the dwell time. If you select
the Task Type as Open Screen or Close Screen, you can select the screen type for opening or
closing and set the dwell time.

Up: Move the selected operation up.

Down: Move the selected operation down.

Delete: Remove the selected operation.
Parameters:
If you select Auto as the mode, you can set the Start Time and Execution Times. E.g., you set the
Start Time as 2014-06-04 00:00:00 and Execution Times as 4, then the plan will be executed from
2014-06-04 00:00:00 and continuously for 4 times before stopping.
If you select Auto-switch as the mode, you can set the Weekday Settings and Execution Times.
E.g., you set the Weekday Settings as 10:30:00 of Mon and 08:30:00 of Wed, and Execution
Times as 6, the plan will be executed from 10:30:00 of Monday and continuously for 6 times,
then from 08:30:00 of Wednesday and continuously for 6 times. The next week, the plan will be
executed at the configured time.
4.
Click OK to save the settings.
5.
To call a plan, select a plan and click
click
to enable the plan. For editing the plan, select a plan and
to edit the settings for it. You can also click
to clear all the settings for the plan. To
stop the plan, right-click a plan and select Stop Plan.
Note: Please stop the plan before you want to configure the video wall controller.
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Chapter 13 Security Control Panel
Purpose:
The Security Control Panel module provides remote control and configuration via the HYU VmS client
software.

Before remote configure and control the security control panel, you are required to add the
device to the software first. Refer to Chapter 13.1 Device Management.

For setting the event linkage of the zone, refer to Chapter 13.2 Zone Event Management.

For remote control of security control panel via the HYU VmS client software, refer to Chapter
13.3 Remote Control.

For managing the zones on E-map, please refer to Chapter 13.4 Displaying Zone on E-map.
13.1 Device Management
Purpose:
In this section, you can add the security control panel for further configuration.
13.1.1 Adding Security Control Panel
Steps:
1.
Click the
icon on the control panel to enter the Device Management interface and click
the Server tab.
2.
Click Add New Device Type on the Organization list and select Security Control Panel.
3.
Click OK to save the settings, and the added security control panel type is displayed on the
Organization list.
4.
Click Security Control Panel and click Add Device to add the security control panel to the
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management list of the software.
5.
You can add the active online devices in the same local subnet with the client software, or select
the adding mode by IP/Domain, by IP segment, by IP Server, or by HiDDNS, and configure the
corresponding settings for the device.
Note: For activating the device, see Chapter 3.1.1 Creating the Password.
For the detailed configuration about the adding modes, please refer to the following chapters:

By adding the online devices, see Chapter 3.1.2 Adding Online Devices.

By specifying the device IP/Domain address, see Chapter 3.1.3 Adding Devices Manually.

By specifying an IP segment, see Chapter 3.1.4 Adding Devices by IP Segment.

By IP Server, see Section 3.1.5 Adding Devices by IP Server.

By HiDDNS, see Section 3.1.6 Adding Devices by HiDDNS.
13.1.2 Editing Security Control Panel
Purpose:
You can edit the device information in this section, including the device name, address and port
number.
Steps:
1.
On the Device Management interface, click and select a security control panel in the device list.
2.
Click the Modify button on the upper side of the list to enter the device modify interface.
3.
Edit the device information according to the adding mode.
4.
Click Modify to save the changes.
13.1.3 Deleting Security Control Panel
Select device from the list, click Remove, and then you can delete the information of the selected
device.
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13.2 Zone Event Configuration
Purpose:
For security control panel, you can configure its zones linkage including siren, trigger, client linkage,
and triggered cameras.
Steps:
1.
Click the
icon on the control panel,
or click Tool->Event Management to open the Event Management page.
2.
Click the Zone Event tab.
Note: The Zone Event tab is available when the device type of Security Control Panel is added.
3.
Select the security control panel and zone to be configured.
4.
You can edit the zone name and zone type.
5.
Select the linked trigger on the Linked Trigger panel.
6.
Select the linked siren on the Linked Siren panel.
7.
Check the checkboxes to activate the linkage actions. For details, see Table 13.1 Linkage Actions
for Zone Event.
8.
Select the triggered camera to be triggered in the camera list for popping up image or displaying
on the video wall when the alarm is triggered.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
Note: Up to four cameras can be set as triggered camera.
9.
Optionally, click Copy to… to copy the event parameters to other zones.
10. Click Save to save the settings.
Note: The zone should be disarmed before configuring the zone event linkage.
Table 13. 1 Linkage Actions for Zone Event
Linkage Actions
Descriptions
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The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Alarm Triggered
Video Wall Display
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
The image with alarm information pops up when alarm is triggered.
Display the video on the Video Wall when alarm is triggered.
13.3 Remote Control
Purpose:
In this section, you can control the panel remotely to implement operations such as arming, disarming,
bypass, group bypass, and so on for both the partitions and zones.
Click the
icon on the control panel,
or click View->Security Control Panel to open the Security Control Panel page.
The added security control panels are listed in the Security Control Panel on the left. Select one for
further operations.
13.3.1 Partition System Remote Control
Purpose:
In this section, you can remotely implement operations of away arming, stay arming, instant arming,
disarming, clearing alarm, group bypass, and recovering group bypass for the configured partitions.
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Steps:
1.
On the Partition page, click to select one or more partitions to be controlled, or check the check
box of Select All on the upper-right side of the page to select all partitions.
2.
Click the operations buttons (away arming, stay arming, instant arming, disarming, clearing alarm,
group bypass, and group bypass recovery) on the upper side of the page.
Note: You can also click the
3.
icon to get the operation menu for each partition.
Click Associated Zone to view the zones of the current partition.
You can add/remove the selected zones into/from the group.
Click View, and you can view the status of the zone.
Click
to view the live view of the zone’s triggered camera.
Note: You can set the triggered camera of the zone in Event Management. Refer to Chapter 13.2
Zone Event Configuration.
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13.3.2 Zone Remote Control
Purpose:
In this section, you can remotely implement bypass, or recovering bypass for the zones.
Steps:
1.
Click Zone tag to enter the interface.
2.
Click and select one or more zones to be controlled.
3.
Click Bypass/Bypass Recovery on the upper side of the page to control the selected zones.
4.
Click View, and you can view the status of the zone.
5.
Click the
/
icon to bypass or recover a zone separately.
: The zone is bypassed.
: The zone is recovered.
6.
Click the
/
icon to arm or disarm the zone.
: Click to disarm the zone.
: Click to arm the zone.
7.
Click
icon to view the live view of the zone’s triggered camera.
Note: You can set the triggered camera of the zone in Event Management. Refer to Chapter 13.2
Zone Event Configuration.
13.4 Displaying Zone on E-map
Purpose:
You can add the zone on the E-map, and when the alarm in the zone is triggered, you can view the
alarm notification on the E-map and check the alarm details.
Note: For detailed operations of E-map, please refer to Chapter 7 E-map Management.
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Adding Zones as Hot Spots
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
Click the icon
3.
Check the checkboxes to select the zones to be added.
4.
Optionally, you can edit hot spot name, select the name color and select the hot spot icon by
in the toolbar to open the Add Hot Spot dialog box.
double-clicking the corresponding field.
5.
Click OK to save the settings. The zone icons are added on the map as hot spots and the icons of
added zones change from
to
in the group list. You can click-and-drag the zone icons to
move the hot spots to the desired locations.
You can also click-and-drag the zone icons from the group list to the map directly to add the hot
spots.
Modifying Hot Spots
Purpose:
You can modify the information of the added hot spots on the map, including the name, the color, the
icon, etc.
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
Select the hot spot icon on the map and then click
in the toolbar, right-click the hot spot icon
and select Modify, or double-click the hot spot icon on the map to open the Modify Hot Spot
dialog box.
3.
You can edit the hot spot name in the text field and select the color, the icon and the linked zone.
4.
Click OK to save the new settings.
To delete the hot spot, select the hot spot icon and click
spot icon and select Delete.
in the toolbar, or right-click the hot
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Previewing Hot Spots
Steps:
1.
Click the Map Preview button in the E-map toolbar to enter the map preview mode.
2.
If there is any alarm triggered in the zone, an icon
will appear and twinkle near the hot spot.
Click the alarm icon, or you can right click the zone icnon and select Display Alarm Information,
to check the alarm information, including alarm type and triggering time.
Note: To display the alarm information on the map, the Alarm on E-map functionality needs to be
set as the alarm linkage action. For details, refer to Chapter 13.2 Zone Event Configuration.
3.
To clear the alarm inforatiom displayed on the map, click
on the toobar, or right click the
zone icnon and select Clear Alarm Information to clear the alarms of the selected zone.
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Chapter 14 Video Intercom
Purpose:
The Video Intercom module provides remote control and configuration via the HYU VmS client
software.

Before remote configure and control the video intercom, you are required to add the device to
the software first. Refer to Chapter 14.1 Device Management.

For the live view of video intercom via the HYU VmS client software, refer to Chapter 14.2 Live
View.

For the picture storage on Storage Server, refer to Chapter 14.3 Picture Storage.

For remote control of video intercom, please refer to Chapter 14.4 to 12.8.
14.1 Device Management
Purpose:
Device management includes device activation, adding device, editing device, deleting device and
remote configuration.
After running the HYU VmS, door stations, indoor stations, master stations and other video intercom
devices should be added to the client for remote configuration and management.
Steps:
1.
Click the
icon on the control panel, or click Tools->Device Management to open the
Device Management page.
2.
Click the Server tab.
To add indoor station or master station:
1) Click Add New Device Type to enter add new device type interface.
Select Indoor Station/Master Station and click OK.
2) In the Server tab, Indoor Station/Master Station will display, select Indoor Station/Master
Station and click Add Device to add the indoor station and master station.
To add door station:
In the Server tab, select Encoding Device/Door Station to add door station.
Note: Up to 16 door stations can be added, and up to 512 indoor stations or master stations
can be added.
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3.
You can add the active online devices in the same local subnet with the client software, or select
the adding mode by IP/Domain, or by IP segment, and configure the corresponding settings for
the device.
Note: For activating the device, see Chapter 3.1.1 Creating the Password.
For the detailed configuration about the adding modes, please refer to the following chapters:

By adding the online devices, see Chapter 3.1.2 Adding Online Devices.

By specifying the device IP/Domain address, see Chapter 3.1.3 Adding Devices Manually.

By specifying an IP segment, see Chapter 3.1.4 Adding Devices by IP Segment.
Add Multiple Online Devices
If you want to add multiple online devices to the client software, click and hold Ctrl key to select
multiple devices, and click Add to Client to open the device adding dialog box. In the pop-up message
box, enter the user name and password for the devices to be added.
Add All the Online Devices
If you want to add all the online devices to the client software, click Add All and click OK in the pop-up
message box. Then enter the user name and password for the devices to be added.
Modify Network Information
Select the device from the list, click Modify Netinfo, and then you can modify the network
information of the selected device.
Note: You should enter the admin password of the device in the Password field of the pop-up window
to modify the parameters.
Restore Default Password
Select the device from the list, click Restore Default Password, input the security code, and then you
can restore the default password of the selected device.
Note: The security code is returned after you send the data and serial No. of the device to the
manufacturer.
14.2 Live View
Steps:
1.
Enter the main view interface of HYU VmS client software to display the live view of door station
(V Series).
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2.
Right click on the live view interface to display the menu and select Unlock Door to remote
unlock the door.
14.3 Picture Storage
When the device is under armed status, it will auto capture after unlocking the door. If the storage
server is installed together with HYU VmS client software, the captured picture will be uploaded to the
storage server.
Note: The device refers to V Series door station and D Series door station.
14.4 Group Management
Click the
icon on the control panel,
or click View->Video Intercom to open the Intercom page.
Click Group Management tab to add, edit, and delete groups. Three group types can be selected:
building, outer door station and other. Here we take the building as an example.
Steps:
1. The group of the community is listed on the left, as shown in the figure below.
2. Select the group type and click
accordingly.

to add group, input the corresponding information
Select group type as Community and then Input the Project No., Community No., and
Building No. to set the community structure, as shown in the figure below.
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
Select group type as Outer Door Station and then input the outer door station name
(Range: 1 to 9) to set the outer door station, as shown in the figure below.

Select group type as Other and then input the group name. For example, you can set
group as administrator, entrance guard and cleaning staff, etc.
Note: You can add group to Other and set different groups to assign cards to staff other than
residents, such as administrator, security guard and cleaning staff, etc. So you can assign
corresponding cards and configure their different permissions.
3. After setting the community, you can add devices to the list on the right.

Adding Network Video Intercom Device:
1) Select the added community in the organization list and click Add to enter the
following interface. The video intercom devices added to the client software will be
listed, as shown in the figure below.
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2) Check the checkboxes of devices and input the Room No. of indoor stations and
door station No. to assign the devices to the community.
3) Click OK to save the setting.

Adding Analog Indoor Station
1) Select the added community in the organization list and click Add Analog Indoor Station
to enter the following interface.
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2) You can select the adding method as Single Adding or Batch Adding.
For Single Adding, you are required to input the room No. for the analog indoor station
to add.
For Batch Adding, you are required to input:
Start Floor: The start floor No. for the analog indoor stations to add.
End Floor: The start floor No. for the analog indoor stations to add.
Room Number: The number of the rooms of each floor.
Note: For configuring the floor No. and Room No. of the analog indoor station, please
refer to the User Manual of the analog indoor station.
3) Click OK to add the analog indoor station(s).
2. Select the indoor station or door station and click Modify to modify the room No. or the door
station No.. If you want to delete the assigned device, select the device and click Remove to
delete it.
3. To add person in other groups, you should select a sub group from Other and then click Add
to add a person.
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Input the name of the added person, and click OK to save the settings.
After adding the person, select the person and click Modify to modify the person’s name. If
you want to delete the assigned person, select the person and click Remove to delete it.
14.5 Intercom
Click Intercom tab to open the Intercom page.
14.5.1 Video Intercom with HYU VmS via Indoor Station
Purpose:
When the indoor station has been added to the client software, the video intercom with HYU VmS via
indoor station can be realized.
Steps:
1.
Add the indoor station to the HYU VmS client software.
2.
Make sure the SIP Server IP of the indoor station is not configured (or abnormal).
3.
Press Center on the main interface of the indoor station.
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Note: When the SIP server IP of the indoor station is configured, press Center on the main interface of
the indoor station to call the master station.
14.5.2 Video Intercom with Indoor Station via HYU VmS
Enter Control Panel-> Video Intercom-> Intercom tab page.
Three ways of video calling indoor stations via HYU VmS can be realized.
Calling Resident by Room No.
1.
Input the room No. of the indoor station in the dial keyboard on the right.
Note: The room No. should be in correct format. For example, 1-2-3-101 as Room 101, Building
No.3, Community No.2, Project No.1.
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2.
Click
to start video call with the indoor station.
Calling Resident from Community
1.
Select the community from the groups on the left.
2.
Double click the added resident from the resident list to call the resident.
3.
The video call from client software with resident will be realized.
Calling Resident from Call Log
1.
Click the dial log on the below and select the log type to enter the dial log interface.
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2.
Click the Call button from the call logs to start video call with the indoor station.
14.5.3 Video Intercom with HYU VmS via Door Station
Purpose:
When the door station has been added to the client software, the video intercom with HYU VmS via
door station can be realized.
Steps:
1.
Add the door station to the HYU VmS client software.
2.
Make sure the SIP Server IP of the door station is not configured (or abnormal).
3.
Press Calling Center Key on the door station.
Notes:
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
When the SIP server IP of door station is configured, press Calling Center Key of the door station
to call the master station.

You can press the Unlock key to remote unlock the door station via HYU VmS while video call is
started by the door station. Answering the video call is optional for remote unlocking the door
station.
14.5.4 Call Log
Steps:
1.
Enter Control Panel-> Operation and Control-> Video Intercom-> Intercom tab page.
2.
Click to select the log type from the dial log and the selected dial logs will be listed in the dial log
list.
3.
Click Call button to start video call with the indoor station.
4.
Click
to clear all logs (optional).
14.6 Card Management
Purpose:
You can add unauthorized cards to the community and then you can assign the cards to the
corresponding indoor station and outdoor stations.
For example, if there are 3 residents living in Room 401, you can assign 3 cards to No. 401 Indoor
Station.
For each indoor station, you can assign multiple cards, and you can assign these cards to the door
station from same building.
14.6.1 Adding Card
Steps:
1.
Select Card Management to enter the card management tab page.
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2.
Select Unauthorized Card and click Add Card to add unauthorized cards.
3.
Select adding mode to add cards in batch, add single card or with card reader. You can select card
type as resident card or other card.
Note: To add cards with card reader, a card reader is required (purchased separately). For setting
the card reader type, please refer to Chapter 17.2.7 Video Intercom Settings.
4.
Input the start card No. and end card No., click OK to accomplish the adding.
The added cards information are listed in the unauthorized card interface, as shown in the figure
below.
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5.
To delete the unauthorized card, you can check to select the card and click Delete Card to delete
the selected unauthorized card, or click Delete All to clear all the added unauthorized cards.
14.6.2 Encrypting Card
You can encrypt the card to improve the card security and prevent it from being copied.
Steps:
1.
Connect the card reader with the PC for reading the card information.
2.
Check the Encrypt Card checkbox and click Add Card button to add unauthorized cards.
3.
Select the adding method as Card Reader and select the card type to add.
4.
Get the card No. with the connected card reader.
5.
Click OK to add the card and the added card will be encrypted.
Note: Enabling the card encryption can improve the card security to prevent it from being copied. But
at the same time, the default key of all the available sectors of the card is modified.
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14.6.3 Issuing Card
Click Issue Card to enter the issue card interface.
To Assign Resident Cards:
Steps:
1.
Select Community from the group list and the indoor stations of the community will be listed in
the resident list.
2.
Click Card Selection to assign cards to the indoor station. You can assign multiple cards to one
indoor station.
3.
Check the checkboxes of the cards you need to assign to the indoor station, and check the
checkbox of door stations, doorphones and outer door stations (only resident cards can be
assigned to indoor stations).
4.
Click Issue Card to complete the card issuing operation.
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To Assign Other Cards:
Steps:
1.
Select Other from the group list and the added persons of the community will be listed in the
resident list.
2.
Click Card Selection to assign cards to the organization. You can assign multiple cards to one
person.
3.
Check the checkboxes of the cards you need to assign to the person, and check the checkbox of
door stations, doorphones and outer door stations (only other cards can be assigned to person).
4.
Click Issue Card to complete the card issuing operation.
To Delete Cards:
Steps:
1.
Click Issur Card to enter the card issuing interface.
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2.
Select the Community from groups to delete normal cards, and select Other from groups to
delete other cards.
3.
To cancel certain cards or single card, click the Card Selection to enter the card selection
interface.
4.
Cancel the checkbox(es) of assigned cards and check the checkbox(es) of door station(s) to cancel
the card(s).
5.
Click Issue Card to accomplish the operation.
Notes:

You can cancel card from single or certain door stations by cancelling the checkboxes from the
device list.

To cancel all issued cards, check the checkboxes of Room No./name, and click Cancel Card to
cancel all cards issued to the device. The card state will be reset to unauthorized card.
Normal Card
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Click Normal Card to display normal card list. After issuing cards, the issued cards will be listed in the
normal card list, as shown in the figure below.
Notes:

To assign the cards with card issuer, please connect the card reader DS-K1F100-D8 (purchased
separately) to PC via USB interface. Open HYU VmS and enter the directory of Video
Intercom->Card Management->Unauthorized Card->Add Card. Swipe the unauthorized card in
turn and the card No. will be read and added to the device automatically.

After issuing each card via HYU VmS, the device plays the voice prompt: Issuing card finished.
14.6.4 Batch Importing Unauthorized Cards
Steps:
1.
Click Batch Import to enter the batch import interface, as shown in the figure below.
2.
Click Export Template to export the template of the batch import file.
3.
Fill in the template of the batch import file and save it.
4.
Click
to select the batch import file and click Open.
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5.
Click OK to start importing the batch import file.
14.6.5 Batch Exporting Unauthorized Cards
Steps:
1.
After adding unauthorized cards, and click Batch Export.
2.
Select the saving file path and click Save.
3.
After batch exporting the unauthorized cards, the excel will be generated in the saving directory.
14.7 Notice Management
14.7.1 Create Notice Information
Purpose:
You can create notice information and send it to residents.
Steps:
1. Click Create Notice Information to enter the create notice information interface.
2. Click Send To to enter the resident select interface.
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3. Select the resident to send the notice information, and click OK.
4. Input the subject, select the info type and add the picture (optional).
5. Input the information and click Send to send the notice.
Notes:

No more than 63 letters (including space) can be input in the field of subject.

No more than 1023 letters (including space) can be input in the field of information.

Only picture with size smaller than 512KB and with format of jpg. can be added to the notice,
and no more than 6 pictures can be added to the same notice information.
14.7.2 Query Notice Information
Purpose:
You can search the notice information send to residents.
Steps:
1.
Select Query Notice Information to enter query notice information interface.
2.
Select the info type, input the subject, recipient, and set the start time and end time.
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3.
Click Query to search the notice information.
4.
Click
to view the detailed information of selected notice. You can resend the notice
information failed to be received or unread by residents.
5.
Click Export to export the notice information.
14.7.3 Query Call Logs
Steps:
1.
Click Query Call Logs to enter query call logs interface.
2.
Select the calling status, device type, and set the start time and end time.
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3.
Click Query to search the calling log.
4.
Click Export to export the calling logs.
14.7.4 Query Unlocking Log
Steps:
1.
Click Query Unlocking Logs to enter query unlocking logs interface.
2.
Select the unlocking type, device type, and set the start time and end time.
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3.
Click Query to search the unlocking log.
4.
Click Export to export the unlocking logs.
14.8 Device Arming Control
Steps:
1.
Select Tool->Device Arming Control to enter the device arming control interface.
2.
Set the arming status of the device as armed, and the alarm information will be auto uploaded to
the client software when alarm occurs.
Note: After adding the device to the client software, it will be armed automatically.
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Chapter 15 Access Control
Purpose:
The HYU VmS Client Software can communicate with the Access Control Client, and it provides further
functions after importing the devices added in the Access Control Client to the HYU VmS Client
Software, including access control event configuration, displaying access control point on E-map,
alarm/event linkage, and so on.

For importing the access control data from Access Control Client to HYU VmS Client Software,
refer to Chapter 15.1 Importing from Access Control Client.

For managing the imported access control device, refer to Chapter 15.2 Access Control Device
Management.

For applications of the imported video access control terminal, refer to Chapter 15.3 Video
Access Control Terminal.

For setting the access control event, refer to Chapter 15.4 Access Control Event Management.

For managing the access control points on E-map, please refer to Chapter 15.5 Displaying Access
Control Point on E-map.
15.1 Importing from Access Control Client
You can import the access control data (including devices which have been added to the Access
Control Client, access control points, alarm inputs, and cameras of access control terminal) to the HYU
VmS client software.
Before you start:
Both Access Control Client and HYU VmS Client Software should be installed on the same PC, and the
Access Control Client should keep running when importing the access control devices from Access
Control Client.
Steps:
1.
Click System -> Import from Access Control Client in the menu to open the following dialog box.
2.
Input the super user name and password of Access Control Client.
3.
Click Start Synchronization to start importing the access control devices from the Access Control
Client.
4.
After importing, all the access control devices (including access controller, video access control
terminal, and other access control devices) added in the Access Control Client will be added to
the HYU VmS Client Software. The access control point, card reader, and alarm input of the
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devices will be imported to the HYU VmS Client Software as well.
15.2 Access Control Device Management
Purpose:
After importing the access control devices, you can organize them into groups for a convenient
management. You can also remove the imported Video Access Control Terminal from the Control
Software, and if needed, you can add the terminal back to the software again.
15.2.1 Group Management for Access Control Device
Purpose:
After importing the access control device, you are required to organize it into group for a convenient
management. For managing the video access control terminal, you can enter Device Management ->
Server -> Encoding Device/Door Station to manage the terminal. For details, refer to Chapter 3.2
Group Management.
Perform the following steps to create the group for the access control device:
Steps:
1.
Open the Device Management page.
2.
Click the Group tab to enter the Group Management interface.
4.
Perform the following steps to add the group.
1) Click
to open the Add Group dialog box.
2) Input a group name as you want.
3) Click OK to add the new group to the group list.
You can also check the checkbox Create Group by Device Name to create the new group by
the name of the selected device.
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5.
Perform the following steps to import the access control points to the group:
1) Click Import on Group Management interface, and then click the Access Control tab to open
the Import Access Control page.
Notes:

You can also select Alarm Input tab and import the alarm inputs to group.

For the Video Access Control Terminal, you can add the cameras as encoding channel to
the group.
2) Select the names of the access control points in the list.
3) Select a group from the group list.
4) Click Import to import the selected access control points to the group.
You can also click Import All to import all the access control points to a selected group.
6.
After importing the access control points to the group, you can click
, or double-click the
group/access control point name to modify it.
For other detailed operations, please refer to Chapter 3.2 Group Management.
15.2.2 Deleting Video Access Control Terminal
Purpose:
After importing the access control devices, the Video Access Control Terminal will be displayed in the
Encoding Device/Door Station of Device Management interface. You can remove it from the device
list.
Steps:
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1.
Click the
icon on the control panel,
or click Tools->Device Management to open the Device Management page.
2.
Click the Server tab.
3.
Click Encoding Device/Door Station to enter Encoding Device/Door Station Adding interface.
The imported Video Access Control Terminal will be displayed in the list.
4.
Select the terminal and click Delete button to remove the terminal from the client software.
15.2.3 Adding Video Access Control Terminal
After deleting the terminal, if you want to add it to the client software again, perform the following
steps.
Steps:
1.
Click the
icon on the control panel,
or click Tools->Device Management to open the Device Management page.
2.
Click the Server tab.
3.
Click Encoding Device/Door Station to enter Encoding Device/Door Station Adding interface.
4.
Click Add Device to open the device adding dialog box.
5.
Select Other Client as the adding mode.
6.
Select the resource as Access Control Client.
Check to select the terminal from the list. You can input the keyword in the Search field to filter
the device.
Note: Only the removed Video Access Control Terminal which is imported from the Access Control
Client will be displayed.
6.
Optionally, you can check the checkbox Export to Group to create a group by the device name. All
the cameras and alarm inputs of the device will be exported to the corresponding group by
default. The access control point will not be exported.
7.
Click Add to add the selected terminal to the client software again.
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15.3 Video Access Control Terminal
Purpose:
After importing the access control data from the Access Control Client, you can view and manage the
imported Video Access Control Terminal in the Device Management. You can view the live video of the
terminal, receive the video intercom from the terminal, and start two-way audio with the terminal.
15.3.1 Live View
You can view the live video of the imported Video Access Control Terminal.
Steps:
1.
Open the Main View page.
2.
3.
Optionally, click the
icon in live view toolbar to select the window division mode for live view.
Click-and-drag the camera of the terminal to the display window,
or double-click the camera name after selecting the display window to start the live view.
Note: You can click-and-drag the video of the camera in live view to another display window if
needed.
15.3.2 Video Intercom with HYU VmS
Purpose:
When the Video Access Control Terminal has been imported to the client software, the video intercom
with HYU VmS can be realized.
Press Center on the main interface of the Video Access Control Terminal.
The above window will pop up on the client software. You can click Answer to answer the call and
start the video intercom. Or you can click Hang Up to cancel the video intercom.
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15.4 Access Control Event Configuration
Purpose:
For the imported access control device, you can configure its access control event linkage including
client linkage and triggered cameras.
Note: To receive the alarm/event of the imported access control device by the HYU VmS Client
Software, please keep the Access Control Client running on the same PC.
Steps:
1.
Click the
icon on the control panel,
2.
or click Tool->Event Management to open the Event Management page.
3.
Click the Access Control Event tab.
4.
The access control devices imported from Access Control Client will be displayed in the Access
Control Device panel on the left.
Select the access control device to be configured and select the event type to set the linkage.
Note: You can select to set the event configuration of the access controller/terminal, its access
control point, alarm input, or card reader.
5.
Check the checkbox Enable to enable the function of the selected event.
6.
Select the arming schedule template from the drop-down list.
All-day Template: For all-day continuous arming.
Weekday Template: For working-hours continuous arming from 8:00 AM to 8:00 PM.
Template 01 to 09: Fixed templates for special schedules. You can edit the templates if needed.
Custom: Can be customized as desired.
If you need to edit or customize the template, see Configuring Arming Schedule Template in
Chapter 4.1 Configuring Motion Detection Alarm.
7.
Select the triggered camera. The image or video from the triggered camera will pop up when the
selected event occurs.
To capture the picture of the triggered camera when the selected event occurs, you can also set
the capture schedule and the storage in Storage Schedule. For details, refer to Chapter 5.1
Remote Storage.
8.
Check the checkboxes to activate the linkage actions. For details, see Table 15.1 Linkage Actions
for Access Control Event.
9.
Click Save to save the settings.
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Table 15. 1 Linkage Actions for Access Control Event
Linkage Actions
Descriptions
The client software gives an audible warning when alarm is triggered. You can
Audible Warning
select the alarm sound for audible warning. For setting the alarm sound,
please refer to Chapter 17.2.7 Alarm Sound Settings.
Email Linkage
Alarm on E-map
Alarm Triggered
Pop-up Image
Send an email notification of the alarm information to one or more receivers.
Display the alarm information on the E-map.
Note: This linkage is only available to access control point and alarm input.
The image with alarm information pops up when alarm is triggered.
15.5 Displaying Access Control Point on E-map
Purpose:
You can add the access control point on the E-map, and when the alarm of the access control point is
triggered, you can view the alarm notification on the E-map, check the alarm details, and control the
door.
Note: For detailed operations of E-map, please refer to Chapter 7 E-map Management.
Adding Access Control Point as Hot Spots
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
3.
Click the icon
in the toolbar to open the Add Hot Spot dialog box.
Check the checkboxes to select the access control point to be added.
4.
Optionally, you can edit hot spot name, select the name color and select the hot spot icon by
double-clicking the corresponding field.
5.
Click OK to save the settings. The door icons are added on the map as hot spots and the icons of
added access control points change from
to
in the group list. You can click-and-drag the
access control point icons to move the hot spots to the desired locations.
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You can also click-and-drag the access control point icons from the group list to the map directly
to add the hot spots.
Note: For Video Access Control Terminal, you can also add its camera to the E-map to view the live
view of the camera.
Modifying Hot Spots
Purpose:
You can modify the information of the added hot spots on the map, including the name, the color, the
icon, etc.
Steps:
1.
Click the Edit Map button in the E-map toolbar to enter the map editing mode.
2.
Select the hot spot icon on the map and then click
in the toolbar, right-click the hot spot icon
and select Modify, or double-click the hot spot icon on the map to open the Modify Hot Spot
dialog box.
3.
You can edit the hot spot name in the text field and select the color, the icon and the linked
access control point.
4.
Click OK to save the new settings.
To delete the hot spot, select the hot spot icon and click
spot icon and select Delete.
in the toolbar, or right-click the hot
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Previewing Hot Spots
Steps:
1.
Click the Map Preview button in the E-map toolbar to enter the map preview mode.
2.
To control the access control point, you can right click the access control point icon on the map,
and click Open Door, Normal Closed, Close Door, Normal Open to control the door.
3.
If there is any alarm triggered, an icon
will appear and twinkle near the hot spot. Click the
alarm icon, or you can right click the door icnon and select Display Alarm Information, to check
the alarm information, including alarm type and triggering time.
Note: To display the alarm information on the map, the Alarm on E-map functionality needs to be
set as the alarm linkage action. For details, refer to Chapter 15.4 Access Control Event
Configuration.
4.
To clear the alarm inforatiom displayed on the map, click
on the toobar, or right click the
access control point icnon and select Clear Alarm Information to clear the alarms of the selected
zone.
Note: To display the alarm information on the map, the Alarm on E-map functionality needs to be set
as the alarm linkage action. For details, refer to Chapter 6 Event Management.
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Chapter 16 Log Management
Purpose:
The log files of the client software are stored on the local PC and can be searched for checking. 2 types
of log files are provided: client logs and server logs. The client logs refer to the log files of the client
and are stored on the local PC; the server logs refer to the log files of the connected devices and are
stored on the local device.
Click the
icon on the control panel to open the Log Search page.
Searching Log Files
Steps:
1.
Open the Log Search page.
2.
Select the log type. If Server Logs is selected, then click to specify the device for search.
3.
4.
Click the icon
to specify the start time and end time.
Click Search. The log files between the start time and end time will be displayed on the list.
You can check the operation time, type and other information of the logs.
Note: Please narrow the time range or filter the log type for search if there are too many log files.
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Filtering Log Files
Purpose:
After searched out successfully, the log files can be filtered by the keyword or condition, and thus you
can find the logs as you want.
Steps:
1.
Click Log Filter or the icon
on the Log Search page to expand the Log Filter panel.
2.
Select Filter by Keyword, and then input keyword for filtering in the text field.
Or select Filter by Condition, and then specify log type in the drop-down list.
3.
Optionally, you can click More… to filter the log files more accurately.
4.
Click Filter to start filtering. You can click Clear Filter the cancel the filtering.
Backing up Log Files
Purpose:
The log files, including the client logs and server logs, can be exported for backup.
Steps:
1.
Set the condition and search the log file.
2.
Click Backup Log to open the Backup Log dialog box.
3.
4.
Click the icon
, select a local saving path and set a name for the file.
Click Backup to export the selected log file for backup.
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You can click FileOpen Log File to check the information of the backup log files on local PC.
Exporting Picture
Purpose:
The alarm pictures, which are stored in the storage server, can be exported to the local PC.
Steps:
1.
Select the alarm pictures.
2.
Click Export Picture to open the Export Picture dialog box.
3.
4.
Click the icon
, select a local saving path and set a name for the file.
Click Export to export the selected pictures.
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Chapter 17 Account Management and
System Configuration
17.1 Account Management
Purpose:
Multiple user accounts can be added to the client software, and you are allowed to assign different
permissions for different users if needed.
Click the
icon on the control panel,
or click Tool->Account Management to open the Account Management page.
Note: The user account you registered to log into the software is set as the super user.
Adding the User
Steps:
1.
Open the Account Management page.
2.
Click Add User to open the Add User dialog box.
3.
Select the user type from the drop-down list. 2 types of user accounts are selectable:
Administrator: The administrator account has all permissions by default, and can modify the
passwords and permissions of all operators and its own account.
Operator: The operator account has no permission by default and you can assign the permissions
manually. An operator can only modify the password of its own account.
4.
Input the user name, password and confirm password as desired. The software will judge
password strength automatically, and we highly recommend you to use a strong password to
ensure your data security.
5.
Check the checkboxes to assign the permissions for the created user. Optionally, you can select a
user in the Copy from drop-down list, to copy the permissions of the selected user.
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6.
Optionally, you can click Default Permission to restore the default permissions of this user.
7.
Click Save to save the settings.

A user name cannot contain any of the following characters: / \ : * ? “ < > |. And the length of
the password cannot be less than 6 characters.

For your privacy, we strongly recommend changing the password to something of your own
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.

Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Note: Up to 50 user accounts can be added for the client software.
Managing the User
Purpose:
After created successfully, the user account is added to the user list on the Account Management page.
You can edit or delete the information of the user accounts.
To edit the information of the user, select the user from the list, and click Edit User.
To delete the information of the user, select the user from the list, and click Delete User.
For super and administrator user, you can click Copy to to copy the permissions to other user(s).
Note: The super user cannot be deleted and only the password of the super user can be edited.
17.2 System Configuration
Purpose:
The general parameters, live view and playback parameters, image parameters, file saving paths, icon
of live view and playback toolbar settings, keyboard and joystick shortcuts, alarm sounds, email
settings and video intercom parameters can be configured.
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Click the
icon on the control panel,
or click Tool->System Configuration to open the System Configuration page.
Note: You can click Default Value to restore the defaults of all the system configurations.
17.2.1 General Settings
Purpose:
The frequently-used parameters, including the log expired time, network performance, etc., can be
set.
Steps:
1.
Open the System Configuration page.
2.
Click the General tab to enter the General Settings interface.
3.
Configure the general parameters. For details, see Table 17.1 General Parameters.
4.
Click Save to save the settings.
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Table 17. 1 General Parameters
Parameters
Descriptions
Log Expiry Date
The time for keeping the log files, once exceeded, the files will be deleted.
Network Performance
The current network conditions. It can be set as Normal, Better or Best.
Select Maximize or Full Screen as the maximum mode. For selecting
Maximum Mode
Maximize, the software will be maximized and the taskbar will display. For
selecting Full Screen, the software will be displayed in full-screen mode.
Enable Auto-login
Pop up Security Prompt
When Using Default
Password
Enable Alarm Triggered
Pop-up Image
Log into the client software automatically.
If the default password of the added device has not been changed, the
prompt will pop up for notification.
Enable the image pop-up when alarms occur. You can also click
to enable/disable the image pop-up in Alarm Event interface.
or
Pop Up Alarm Image for
Enable the alarm image popping up when the client is minimized if the
Minimized Client When
Alarm Triggered Pop-up Image function is enabled.
Alarm Triggered Pop-up
For enabling the Alarm Triggered Pop-up Image, refer to Chapter 6 Event
Image Enabled
Pop Up Error Message
When Email Settings
Are Empty
Auto Time Adjustment
Management.
Set whether the client prompts the error message if the email is not
configured.
For setting the email, refer to Chapter 17.2.8 Email Settings.
Adjust the time automatically at a specified time point.
17.2.2 Live View and Playback Settings
Purpose:
The parameters for live view and playback, including picture format, pre-play duration, etc., can be
set.
Steps:
1.
Open the System Configuration page.
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2.
Click the Live View and Playback tab to enter the Live View and Playback Parameter Settings
interface.
3.
Configure the live view and playback parameters. For details, see Table 17.2 Live View and
Playback Parameters.
4.
Click Save to save the settings.
Table 17. 2 Live View and Playback Parameters
Parameters
Picture Format
Merge Downloaded
Video Files
Search Video Files
Stored in
Pre-play for
Enable Screen Toolbar
Display
Prioritize Playback of
Video Files on Storage
Server
Resume Latest Live View
Status After Restart
Descriptions
Set the file format for the captured pictures during live view or playback.
San set the maximum size of merged video file for downloading the video
file by date.
Set to search the video files stored in the local device, in the storage
server, or both in the storage server and local device for playback.
Set the pre-play time for event playback. By default, it is 30s.
Show the toolbar on each display window in live view or playback.
Play back the video files recorded on the storage server preferentially.
Otherwise, play back the video files recorded on the local device.
Resume the latest live view status after you log into the client again.
Disconnect Background
In multiple-window division mode, double-click a live video to display it in
Videos in Single Live
1-window division mode, and the other live videos will be stopped for
View
saving the resource.
Enable to use the mouse wheel for zoom in or out of the video in PTZ
Enable Wheel for Zoom
mode, or for zoom in or restoring of the video in digital zoom mode. In this
way, you can directly zoom in or out (or restore) the live video by scrolling
the mouse.
Skip Unconcerned Video
during VCA Playback
Enable to skip the unconcerned video during VCA playback and the
unconcerned video won’t be played during VCA playback.
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17.2.3 Image Settings
Purpose:
The image parameters of the software can be configured, such as view scale, play performance, etc.
Steps:
1.
Open the System Configuration page.
2.
Click the Image tab to enter the Image Settings interface.
3.
Configure the image parameters. For details, see Table 17.3 Image Parameters.
4.
Click Save to save the settings.
Table 17. 3 Image Parameters
Parameters
View Scale
Play Performance
Auto-change Stream
Type
Hardware Decoding
Preferred
Enable Highlight
Display Transaction
Information
VCA Rule
Enable Frame Extracting
for High-speed Playback
Descriptions
The view scale of the video in live view or playback. It can be set as Full
Screen, 4:3, 16:9 or Original Resolution.
The play performance of the live video. It can be set as Shortest Delay or
Self-adaptive.
Change the video stream (main stream or sub-stream) automatically in live
view according to the size of the display window.
Set to enable decoding by hardware for live view and playback. Hardware
Decoding can provide better decoding performance and lower CPU usage
when playing the HD videos during live view or playback.
Mark the detected objects with green rectangles in live view and playback.
Display the transaction information in the live view.
Display the VCA rule in the live view.
When play back the video in high-speed (8x speed and above), you can
disable this function to make the image of playback more fluent to view
the details.
17.2.4 File Saving Path Settings
Purpose:
The video files from manual recording, the captured pictures and the system configuration files are
stored on the local PC. The saving paths of these files can be set.
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Steps:
1.
Open the System Configuration page.
2.
Click the File tab to enter the File Saving Path Settings interface.
3.
4.
Click the icon
and select a local path for the files.
Click Save to save the settings.
17.2.5 Toolbar Settings
Purpose:
The icons and the order on the toolbar in the live view and playback window can be customized. You
can set to display what icons and set the icon order.
Steps:
1.
Open the System Configuration page.
2.
Click the Toolbar tab to enter the Toolbar Settings interface.
3.
Click to select the icon to display on the toolbar. You can drag the icon to set the icon order when
displaying on the toolbar.
Icons on Live View Toolbar
Stop Live View
Capture
Record
PTZ Control
Two-way Audio
Digital Zoom
Stop the live view in the display window.
Capture the picture in the live view process. The capture picture
is stored in the PC.
Start manual recording. The video file is stored in the PC.
Start PTZ mode for speed dome. Click and drag in the view to
perform the PTZ control.
Start the two-way audio with the device in live view.
Enable the digital zoom function. Click again to disable the
function.
Instant Playback
Switch to the instant playback mode.
Remote Configuration
Open the remote configuration page of the camera in live view.
Icons on Playback Toolbar
Capture
Record
Digital Zoom
Download
Capture the picture in the live view process. The capture picture
is stored in the PC.
Start manual recording. The video file is stored in the PC.
Enable the digital zoom function. Click again to disable the
function.
Download the video files of the camera and the video files are
stored in the PC. You can select to download by file or by date.
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4.
Click Save to save the settings.
17.2.6 Keyboard and Joystick Shortcuts Settings
Purpose:
The keyboard can be connected to the client and be used to control the PTZ cameras. You can set the
shortcuts for keyboard and joystick to get quick and convenient access to the commonly used actions.
Steps:
1.
For keyboard: Select the COM port from the drop-down list if the keyboard is connected to the PC
installed with the client.
2.
For keyboard and joystick:
1)
Select a certain function from the list.
2)
Double-click the item field under the PC Keyboard, USB Joystick or USB Keyboard column.
3)
Select the compound keys operation or number from the drop-down list to set it as the
shortcuts for the function of the keyboard or USB joystick.
3.
Click Save to save the settings.
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17.2.7 Alarm Sound Settings
Purpose:
When the alarm, such as motion detection alarm, video exception alarm, etc., is triggered, the client
can be set to give an audible warning and the sound of the audible warning can be configured.
Steps:
1.
Open the System Configuration page.
2.
Click the Alarm Sound tab to enter the Alarm Sound Settings interface.
3.
There are six pre-defined alarm sound type in the list. You can click the icon
audio files from the local path for different alarms.
4.
You can also click Add button to add customized alarm sound.
and select the
Double click the Type field to customize the alarm sound name as desired.
Click the icon
and select the audio files from the local path for different alarms.
5.
6.
Optionally, you can click the icon
for a testing of the audio file.
You can select the added custom alarm sound and click Delete to delete it.
7.
Click Save to save the settings.
Note: The format of the audio file can only be *wav.
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17.2.8 Email Settings
Purpose:
An email notification can be sent when a system alarm occurs. To send the email to some specified
receivers, the settings of the email need to be configured before proceeding.
Steps:
1.
Open the System Configuration page.
2.
Click the Email tab to enter the Email Settings interface.
3.
Input the required information.
Server Authentication (Optional): If your email server requires authentication, check this
checkbox to use authentication to log into the server and enter the login user name and password
of your email account.
SMTP Server: Input the SMTP Server address.
Port: Input the communication port of email service. The port is 25 by default.
User Name: Input the user name of the sender email address if Server Authentication is checked.
Password: Input the password of the sender Email address if Server Authentication is checked.
Sender Address: Input the email address of the sender.
Receiver 1 to 3: Input the email address of the receiver. Up to 3 receivers can be set.
4.
Optionally, you can check the checkbox Enable SSL to increase the security of email sending.
5.
Optionally, you can click Send Test Email to send an email to the receiver for test.
6.
Click Save to save the settings.
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17.2.9 Video Intercom Settings
Purpose:
You can configure the video intercom parameters accordingly.
Steps:
1.
Open the System Configuration page.
2.
Click the Video Intercom tab to enter the Video Intercom Settings interface.
3.
Input the required information.
Ringtone: Click the icon
and select the audio file from the local path for the ringtone of
indoor station. Optionally, you can click the icon
for a testing of the audio file.
Max. Ring Duration: Input the maximum duration of the ringtone.
Max. Speaking Duration with Indoor Station: Input the maximum duration of speaking with the
indoor station.
Max. Speaking Duration with Door Station: Input the maximum duration of speaking with the
door station.
4.
Select the card reader mode in the dropdown list according to the connected card reader type for
reading the card information when adding the card.
Currently, the supported card reader models include: DS-K1F100-D8 and DS-K1F100-D8E.
5.
Click Save to save the settings.
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Chapter 18 Statistics
Purpose:
In Statistics, it provides eight modules for data statistics via the software: Heat Map, People Counting,
Counting, Road Traffic, Face Retrieval, License Plate Retrieval, Behavior Analysis, and Face Capture.
Click the
icon on the control panel to open the Edit Function page to select the statistics
functions.
Check the modules checkboxes and click OK to list the selected modules on the control panel.
The Heat Map module provides the display of the heat map statistics.
The People Counting module provides the display of the people counting statistics.
The Counting module provides the display of the counting statistics.
The Road Traffic module provides the display of the road traffic data.
Face Retrieval module provides the query of the picture of face.
License Plate Retrieval module provides the query of the license plate number.
Behavior Analysis module provides the query of behavior analysis.
Face Capture module provides the data search and statistics for captured faces pictures.
18.1 Heat Map
Purpose:
Heat map is a graphical representation of data represented by colors or the heat map data can be
displayed in line chart. The heat map function of the camera usually be used to analyze the visit times
and dwell time of customers in a configured area.
Before you start:
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Please add a heat map network camera to the software and properly configure the corresponding
area. The added camera should have been configured with heat map rule.
Note: The heat map network camera should be added to the software as Encoding Device, please
refer to Chapter 3.1 Adding the Device for detailed configuration. For configuring heat map rule,
please refer to the User Manual of the heat map network camera.
Click the
icon on the control panel to open the Heat Map page.
Steps:
1.
Open the Heat Map page.
2.
Click to select a heat map camera in the area panel.
3.
Select the report type as needed and set the start time.
4.
Click Generate Heat Map and the heat map of the camera displays. You can click
display the statistics in line chart or picture mode.
or
to
In picture mode, the red color block (255, 0, 0) indicates the most welcome area, and blue color
block (0, 0, 255) indicates the less-popular area.
5.
(Optional) Click
to save the detailed data of heat map to your PC.
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18.2 People Counting Statistics
Purpose:
You can check the people counting statistics of the added people counting device and the statistics
can be displayed in line chart or histogram. The detailed data can be exported for local storage.
Before you start:
Please add a people counting device to the software and properly configure the corresponding area.
The added device should have been configured with people counting rule.
Note: The people counting device should be added to the software as Encoding Device, please refer to
Chapter 3.1 Adding the Device for detailed configuration. For configuring people counting rule, please
refer to the User Manual of the people counting device.
Click the
icon on the control panel to open the People Counting page.
Steps:
1.
Open the People Counting page.
2.
Select the report type as needed and set the time.
1)
Select daily report, weekly report, monthly report or annual report as the time type for the
report.
2)
Select One Camera in Multi-period or One Camera in One Period as the statistics type.

One Camera in Multi-period: One camera can be selected for generating the statistics
for it of the two time periods.

One Camera in One Period: One camera can be selected for generating the statistics
for it of one time period.
3)
Select Enter, Exit, or Enter and Exit as the data type.

Enter: The people entered will be counted.
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4)

Exit: The people exited will be counted.

Enter and Exit: Both people entered and exited will be counted.
Set the time period(s).
3.
Select the camera for generating the report.
4.
Click Search and the statistics displays on the right panel. The detailed data for each hour, day or
month will be also displayed.
By default, the statistics are shown in histogram form. You can switch it to line chart by clicking
the
5.
.
(Optional) Click
to save the detailed data of people counting to your PC.
18.3 Counting Statistics
Purpose:
You can check the counting statistics of the added counting device and the statistics can be displayed
in line chart or histogram. The detailed data can be exported for local storage.
Before you start:
Please add a counting device to the software and properly configure the corresponding area. The
added device should have been configured with counting settings.
Note: The counting device should be added to the software as Encoding Device, please refer to
Chapter 3.1 Adding the Device for detailed configuration. For configuring counting settings, please
refer to the User Manual of the counting device.
Click the
icon on the control panel to open the Counting page.
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Steps:
1.
Open the Counting page.
2.
Select the report type as needed and set the time.
1)
Select daily report, weekly report, monthly report or annual report as the time type for the
report.
2)
Select One Camera in Multi-period or One Camera in One Period as the statistics type.

One Camera in Multi-period: One camera can be selected for generating the statistics
for it of the two time periods.

One Camera in One Period: One camera can be selected for generating the statistics
for it of one time period.
3)
4)
Select Enter, Exit, or Enter and Exit as the data type.

Enter: The people entered will be counted.

Exit: The people exited will be counted.

Enter and Exit: Both people entered and exited will be counted.
Set the time period(s).
3.
Select the camera for generating the report.
4.
Click Search and the statistics displays on the right panel. The detailed data for each hour, day or
month will be also displayed.
By default, the statistics are shown in histogram form. You can switch it to line chart by clicking
the
5.
.
(Optional) Click
to save the detailed data of counting to your PC.
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18.4 Road Traffic
Purpose:
If you add road traffic monitoring device, the captured pictures of the detected vehicle or license plate
can be searched and checked. Three types are available for searching the corresponding pictures.

Vehicle Detection: The passed vehicle can be detected and the picture of its license plate can be
captured; besides, the vehicle color, vehicle logo and other information can be recognized
automatically.

Mixed-traffic Detection: The pedestrian, motor vehicle and non-motor vehicle can be detected,
and the picture of the object (for pedestrian/non-motor vehicle/motor vehicle without license
plate) or license plate (for motor vehicle with license plate) can be searched.

Traffic Violations: The captured pictures of the vehicle that violates the traffic rules (such as
illegal parking and congestion) can be checked.
Before you start:
1.
Please add a road traffic monitoring device to the software and properly configure the
corresponding area. The added device should have been configured with corresponding settings
for capturing pictures.
2.
For Traffic Violations, the Storage Server should be added to software and you must configure
the Storage Server for the device and check the checkbox of Picture Storage and Additional
Information Storage. For details, please refer to Chapter 5.1.2 Storing on Storage Device.
3.
For Vehicle Detection and Mixed-traffic Detection, if no storage server is configured, the software
will search the related pictures from the storage device of the local device.
Note: The road traffic monitoring device should be added to the software as Encoding Device, please
refer to Chapter 3.1 Adding the Device for detailed configuration. For configuring capture settings,
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please refer to the User Manual of the device.
Click the
icon on the control panel to open the Road Traffic page.
Steps:
1.
Open the Road Traffic page.
2.
Click to select a road traffic monitoring camera in the camera panel.
3.
Set the search condition for finding the related pictures.
Type: Select the query type and the pictures triggered by the event type can be found.
Plate No.: Input the license plate number for searching the pictures.
4.
Start Time/End Time: Click
to set the start time and end time.
Click Search and the found picture items will list.
5.
Click
to view the captured pictures and the related information. You can check the checkbox
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of Select Current Picture or Select All and click Download to save the pictures to your PC.
6.
(Optional) Check the checkbox(es) to select the picture items and click Export Picture to save the
pictures to your PC.
18.5 Face Retrieval
Purpose:
When the connected device (NVR or HDVR) supports face search, you can search the related picture
and play the picture related video file.
Before you start:
Please add the device to the software and properly configure the corresponding settings. For detailed
settings, please refer to the User Manual of the device.
Note: The device should be added to the software as Encoding Device, please refer to Chapter 3.1
Adding the Device for detailed configuration.
Click the
icon on the control panel to open the Face Retrieval page.
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Steps:
1.
Open the Face Retrieval page.
2.
Click to select a device in the camera panel.
Note: This function should be supported by the connected device (NVR or HDVR).
3.
Set the corresponding search condition.

(Optional) You can check the checkbox of By Picture, click Select Picture to upload the
pictures from your PC and click to select a detected face from uploaded picture for
matching the captured face pictures.

Set the similarity level.
Example: If you set the similarity as 40, the captured pictures have no less than 40%
similarity with the uploaded face picture will list.

Click
to set the start time and end time for searching the captured face pictures or
video files.
4.
Click Search to start searching. The search results of the pictures are displayed in list.
5.
You can click on a picture from the list to check the detailed information.
You can click
6.
to show the large picture, and click
to restore.
To save the pictures to your PC:
1)
Click Export Picture and check the checkboxes to select the pictures to export. You can also
click Select All to choose all the searched pictures.
7.
2)
Click Export, and select a local saving path for the pictures.
3)
Click Back to leave the picture export mode.
Click
to play the picture’s related video file in the view window on the bottom right.
You can click
You can click
to show the large video, and click
to restore.
to adjust the play speed of the playback, click
frame by frame, click
to play back the video files
to enable the audio, double-click the playback window to maximize the
window.
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18.6 License Plate Retrieval
Purpose:
When the connected device (NVR or HDVR) supports license plate search, you can search the related
picture and play the picture related video file.
Before you start:
Please add the device to the software and properly configure the corresponding settings. For detailed
settings, please refer to the User Manual of the device.
Note: The device should be added to the software as Encoding Device, please refer to Chapter 3.1
Adding the Device for detailed configuration.
Click the
icon on the control panel to open the License Plate Retrieval page.
Steps:
1.
Open the License Plate Retrieval page.
2.
Click to select a device in the camera panel.
Note: This function should be supported by the connected device (NVR or HDVR).
3.
Set the corresponding search condition.

(Optional) Input the license plate number in the field for search.

Click
to set the start time and end time for searching the matched license plate
pictures.
4.
Click Search to start searching. The search results of the pictures are displayed in list.
5.
You can click on a picture from the list to check the detailed information.
You can click
6.
to show the large picture, and click
to restore.
To save the pictures to your PC:
1)
Click Export Picture and check the checkboxes to select the pictures to export. You can also
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click Select All to choose all the searched pictures.
7.
2)
Click Export, and select a local saving path for the pictures.
3)
Click Back to leave the picture export mode.
You can click
to play the picture’s related video file in the view window on the bottom right.
You can click
to show the large video, and click
You can click
to restore.
to adjust the play speed of the playback, click
frame by frame, click
to play back the video files
to enable the audio, double-click the playback window to maximize the
window.
18.7 Behavior Analysis
Purpose:
When the connected device (NVR or HDVR) supports behavior search, you can search the related
picture and play the picture related video file.
Before you start:
Please add the device to the software and properly configure the corresponding settings. For detailed
settings, please refer to the User Manual of the device.
Note: The device should be added to the software as Encoding Device, please refer to Chapter 3.1
Adding the Device for detailed configuration.
Click the
icon on the control panel to open the Behavior Analysis page.
Steps:
1.
Open the Behavior Analysis page.
2.
Click to select a device in the camera panel.
Note: This function should be supported by the connected device (NVR or HDVR).
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3.
4.
Click
to set the start time and end time for searching the matched pictures.
Click Search to start searching. The search results of the pictures are displayed in list.
5.
You can click on a picture from the list to check the detailed information.
You can click
6.
to show the large picture, and click
to restore.
To save the pictures to your PC:
1)
Click Export Picture and check the checkboxes to select the pictures to export. You can also
click Select All to choose all the searched pictures.
7.
2)
Click Export, and select a local saving path for the pictures.
3)
Click Back to leave the picture export mode.
Click
to play the picture’s related video file in the view window on the bottom right.
You can click
You can click
to show the large video, and click
to restore.
to adjust the play speed of the playback, click
frame by frame, click
to play back the video files
to enable the audio, double-click the playback window to maximize the
window.
18.8 Face Capture
Purpose:
You can check the captured faces statistics of the added face capture device and the statistics can be
displayed in table, line chart, pie chart or histogram. The detailed data can be exported for local
storage.
Before you start:
Please add the face capture device to the software and properly configure the corresponding settings.
For detailed settings, please refer to the User Manual of the device.
Note: The face capture device should be added to the software as Encoding Device, please refer to
Chapter 3.1 Adding the Device for detailed configuration.
Click the
icon on the control panel to open the Face Capture page.
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Steps:
1.
Open the Face Capture page.
2.
Select the report type as needed and set the time.
1) Select daily report, weekly report, monthly report or annual report as the time type for the
report.
2) Select Multi-camera in One Period as the statistics type.
Multi-camera in One Period: Multiple cameras can be selected for generating the statistics
for them of one time period.
3) Select Age, Gender or Number of People as the data type.
4) Set the time period.
3.
Select the cameras for generating the report.
4.
Click Search and the statistics displays on the right panel. The detailed data for each hour, day or
month will be also displayed.
For Age and Gender statistics, the statistics are shown in pie chart.
For Number of People statistics, the statistics are shown in histogram form by default. You can
switch it to line chart by clicking the
5.
(Optional) Click
.
to save the detailed data of captured face pictures to your PC.
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Troubleshooting
Live View
Problem:

Failed to get the live view of a certain device.
Possible Reasons:

Unstable network or the network performance is not good enough.

The device is offline.

Too many accesses to the remote device cause the load of the device too high.

The current user has no permission for live view.

The version of the client software is below the needed version.
Solutions:

Check network status and disable other not in use process on your PC.

Check the device network status.

Restart the device or disable other remote access to the device.

Log in with the admin user and try again.

Download the client software of the latest version.
Recording
Problem:

Local recording and remote recording are confused.
Solutions:

The local recording in this manual refers to the recording which stores the video files on the
HDDs, SD/SDHC cards of the local device.

The remote recording refers to the recording action commanded by the client on the remote
device side.
Playback
Problem:

Failed to download the video files or the downloading speed is too slow.
Possible Reasons:

Unstable network or the network performance is not good enough.

The NIC type is not compatible.

Too many accesses to the remote device

The current user has no permission for playback.

The version of the client software is below the needed version.
Solutions:

Check network status and disable other not in use process on your PC.

Directly connect the PC running the client to device to check the compatibility of the NIC card.

Restart the device or disable other remote access to the device.

Log in with the admin user and try again.

Download the client software of the latest version.
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FAQ
Q: During live view, an error message prompts and the error code is 91.
A: For live of multiple window, the channel may not support sub stream. Please disable the function of
Auto-change Stream Type in System Configuration -> Image, and select the appropriate steam type
for live view.
Q: During live view, the image is blurred or influent.
A: Please check the driver of video card. We highly recommend you update the driver of video card to
the latest version.
Q: Memory leak and the client crashed after running for a while.
A: In the installation directory of the client software, open the Setup.xml file with Notepad and
modify the value of EnableNetandJoystickCheck to false. Restart the client, and if the problem is
still not solved, please contact our technique support.
Q: During live view, when getting stream via the Stream Media Server, an error message prompts
and the error code is 17.
A: Please check the port mapping of Stream Media Server, especially RTSP port.
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Error Code
Code
Error Name
Description
HYU VmS
317
It will be prompted when the user has no permission
No videos.
to play back.
HCNetSDK.dll
1
Invalid user name or password
2
No permission.
4
Invalid channel number.
5
No more devices can be connected.
7
Failed to connect the device.
23
Do not support.
29
Operating failed.
43
No buffer.
55
Invalid IP address.
56
Invalid MAC address.
91
96
It will be prompted when adding a device and the
device port is occupied by a web server.
operation.
stream.
The device is not registered on the
DDNS.
250
The device is not activated.
800
control.
It will be prompted when failed to get the sub
The user is locked.
424
It will be prompted in the live view of remote screen
The channel does not support the
153
404
The user in the device has no enough permission.
Channel No. error or the device does
It will be prompted when failed to get the sub
not support the sub stream.
stream or the sub stream does not exist.
Failed to receive the data for RTSP
It will be prompted when adding the live view for the
SETUP.
software DVS via external network.
No more bandwidth can be used.
Playctrl.dll
2
6
The stream is not a Video & Audio stream.
The playback window turns black when adopting
H.265 in the 64-bit operating system.
SMS
3
17
The connection problem between the software and
the stream media server.
The streaming problem between the stream media
server and the device.
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