Release Notes VideoEdge® Network Video Management System

Release Notes VideoEdge® Network Video Management System
Release Notes
VideoEdge® Network Video Management System
VideoEdge® is a registered trademark of Sensormatic Electronics Corporation.
Applicable Software
Product Data
VideoEdge Network Video Recorder
Software (02.05.085)
American Dynamics Vx Client Software
(8.3.1.28)
American Dynamics Vx Player Software
(2.3.1.19)
Visit the VideoEdge Network Video
Management Systems section of our web site
– www.americandynamics.net – to download
datasheets and other documentation in PDF
format.
VideoEdge VMx Agent Software
(2.3.1.17)
American Dynamics Cx Alert Console
Software (2.3.1.13)
American Dynamics Cx Site Manager
Software (2.3.1.6)
American Dynamics Cx Mobile Alert
Software (2.3.3.1)
Note
In case of discrepancy, the information in this document supersedes the information in any document
referenced herein.
September 2008
8200-2608-02 A0
Trademarked names are used throughout this document. Rather than place a symbol at each occurrence, trademarked names are
designated with initial capitalization. Inclusion or exclusion is not a judgment on the validity or legal status of the term.
VideoEdge® Network Video Management System Release Notes
Contents
Contents....................................................................................................................................................... 2
What’s New in This Release....................................................................................................................... 3
Multiple Codec Support............................................................................................................................. 3
American Dynamics IP Camera Support .................................................................................................. 4
Arecont Vision IP Camera Support ........................................................................................................... 4
Axis IP Camera Support............................................................................................................................ 5
D-Link IP Camera Support ........................................................................................................................ 6
Flexwatch IP Camera Support .................................................................................................................. 6
IQinVision IP Camera Support.................................................................................................................. 6
JVC IP Camera Support............................................................................................................................ 6
Mobotix IP Camera Support...................................................................................................................... 6
Panasonic IP Camera Support.................................................................................................................. 7
Samsung IP Camera Support ................................................................................................................... 7
Sony IP Camera Support .......................................................................................................................... 7
Toshiba IP Camera Support...................................................................................................................... 7
Vivotek IP Camera Support....................................................................................................................... 7
New Features and Enhancements............................................................................................................. 8
Performance Platform for ACC Video ....................................................................................................... 8
Performance Platform for MPEG-4 Video................................................................................................. 8
Performance Platform for M-JPEG Video ................................................................................................. 8
Server-Based Video Motion Detection for ACC and MPEG-4 .................................................................. 9
Software Registration for Licensing .......................................................................................................... 9
Known Limitations and Issues ................................................................................................................ 10
VideoEdge NVR Server Software ........................................................................................................... 10
VideoEdge Management Suite Software ................................................................................................ 12
American Dynamics Vx Client Software ................................................................................................. 12
American Dynamics Vx Player Software ................................................................................................ 14
VideoEdge Dynamics VMx Agent Software............................................................................................ 14
American Dynamics Cx Alert Console Software..................................................................................... 14
American Dynamics Cx Mobile Alert Software ....................................................................................... 14
American Dynamics Cx Site Manager Software ..................................................................................... 14
Summary of Camera Controls................................................................................................................. 15
2
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
What’s New in This Release
The following new features and enhancements have been added as part of this release.
Multiple Codec Support
The VideoEdge Network Video Recorder (NVR) supports multiple codecs. The server includes
support for the American Dynamics’ Active Content Compression (ACC), MPEG-4 (Part 2) for
specified camera and encoder devices, as well as Motion JPEG. The NVR will automatically
provide the applicable video codec option(s) for the specified make and model device.
Active Content Compression (ACC)
• ACC cameras will require the installation of the Sensormatic VideoEdge ACC
ActiveX controls (1.0.390.201) onto a Windows XP machine by a user with
local administrative privileges.
• ACC video can be viewed from the VideoEdge NVR using a web browser.
− ACC video can be viewed from Windows XP using Internet Explorer 6.x or 7.x.
• ACC video can be viewed from the VideoEdge NVR using any of the richclient applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console) on
Windows XP Professional SP2+ platform.
MPEG-4 Part-2
• MPEG-4 is a licensed technology and VideoEdge NVR includes one viewing
client license for each NVR camera license.
• MPEG-4 cameras (video and audio/video) will require the installation of the
Apple QuickTime (7.2~7.5 for Windows) application onto the local machine by
a user with local administrative privileges.
• MPEG-4 video can be viewed from the VideoEdge NVR using a web browser, e.g.
− Windows 2000/XP using Internet Explorer 7.x, Firefox 2.x or Safari 3.x
− Macintosh using Safari
− UNIX using Firefox
• MPEG-4 video can be viewed from the VideoEdge NVR using any of the richclient applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console) on
Windows XP Professional SP2+ platform.
Motion JPEG (M-JPEG)
• M-JPEG cameras will require the installation of the Sun Microsystems JAVA
application (1.50 for Windows) onto the local machine by a user with local
administrative privileges.
• M-JPEG video can be viewed from the VideoEdge NVR using a web browser,
e.g.
− Windows 2000/XP using Internet Explorer 7.x, Firefox 2.x or Safari 3.x
− Macintosh using Safari
− UNIX using Firefox
• M-JPEG video can be viewed from the VideoEdge NVR using any of the richclient applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console, Cx
Mobile Alert) on Windows XP Professional SP2+ platform.
3
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
Administration
Any standard web browser along with a VideoEdge NVR user account with
administrative privileges can be used to administer the server. VideoEdge ACC ActiveX
control, Apple QuickTime, Sun Microsystems JAVA, and Microsoft .NET Framework are
only required if you need to view any video or use any of the rich-client applications on
Windows XP Professional SP2+ platform.
American Dynamics IP Camera Support
The following American Dynamics models have been added.
Model
VideoEdge IPE4
ADSDU8
Description
4-Channel Encoder
PTZ IP Dome Camera
Codec
ACC
ACC
Notes
Occupies 4 NVR camera slots (licenses)
ADSDU822N & ADSDU835N
Arecont Vision IP Camera Support
The following Arecont Vision models have been added.
Model
AV1300
AV2100
AV3100
AV3130
AV5100
Description
Fixed 1.3 MegaPixel Camera
Fixed 2 MegaPixel Camera
Fixed 3 MegaPixel Camera
Fixed 3 MegaPixel Camera
Fixed 5 MegaPixel Camera
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
AV8180
Fixed 8 MegaPixel Camera
M-JPEG
AV8360
Fixed 8 MegaPixel Camera
M-JPEG
4
8200-2608-02 A0
Notes
Dual day-night lens
Four 2MP mounted lens for 180° view
Occupies 4 NVR camera slots (licenses)
Four 2MP mounted lens for 360° view
Occupies 4 NVR camera slots (licenses)
VideoEdge® Network Video Management System Release Notes
Axis IP Camera Support
The following Axis models have been added.
Model
Axis 205
Description
Fixed Camera
Axis 207MW
Fixed 1.3 MegaPixel Camera
Axis 210
Fixed Camera
Axis 211
Fixed Camera
Axis 211M
Fixed 1.3 MegaPixel Camera
Axis 213 PTZ
PTZ Camera
Axis 214 PTZ
PTZ Camera
Axis 216
Fixed Dome Camera
Axis 216MFD
Fixed 1.3 MegaPixel Dome
Camera
Axis 221
Fixed Camera
Axis 223M
Fixed MegaPixel Camera
Axis 225FD
Fixed Dome Camera
Axis 2100
Axis 2120
Axis 2130
Axis 231D
Fixed Camera
Fixed Camera
PTZ Camera
PTZ Dome Camera
Axis 232D
PTZ Dome Camera
Axis 233D
PTZ Dome Camera
Axis 2400
Axis 2401
4-Channel Encoder
4-Channel Encoder
4-Channel Encoder and Blade
Version
4-Channel Encoder and Blade
Version
1-Channel Encoder and Blade
Version
Axis 241Q
Axis 241QA
Axis 241S
Axis 243SA
1-Channel Encoder
Axis 243Q
Blade
4-Channel Encoder Blade
Axis 247S
1-Channel Encoder
Axis 2420
Fixed Camera
Codec
M-JPEG
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
M-JPEG
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
5
8200-2608-02 A0
Notes
Enable AAC codec with MPEG-4 for A/V
stream
Enable AAC code with MPEG4 for A/V
stream
Enable AAC codec with MPEG-4 for A/V
stream
Enable AAC codec with MPEG-4 for A/V
stream
Occupies 4 NVR camera slots (licenses)
Occupies 4 NVR camera slots (licenses)
Occupies 4 NVR camera slots (licenses)
Occupies 4 NVR camera slots (licenses)
Occupies 4 NVR camera slots (licenses)
Used with the Axis 291 (3x 243Q in the 1U
chassis)
Enable AAC codec with MPEG-4 for A/V
stream
VideoEdge® Network Video Management System Release Notes
D-Link IP Camera Support
The following D-Link model has been added.
Model
DCS2000
Description
Fixed Camera
Codec
M-JPEG
Notes
Flexwatch IP Camera Support
The following Flexwatch models have been added.
Model
200a
500a
3400
Description
1-Channel Encoder
6-Channel Encoder
4-Channel Encoder
Codec
M-JPEG
M-JPEG
M-JPEG
Notes
Occupies 6 NVR camera slots (licenses)
Occupies 4 NVR camera slots (licenses)
IQinVision IP Camera Support
The following IQinVision models have been added.
Model
IQEye3
IQEye5
IQEye7
Description
Fixed MegaPixel Camera
Fixed MegaPixel Camera
Fixed MegaPixel Camera
Codec
M-JPEG
M-JPEG
M-JPEG
Notes
IQ3xx Series
IQ5xx Series
IQ7xx Series
JVC IP Camera Support
The following JVC models have been added.
Model
VN-A1U
VN-C10U
VN-C11U
VN-C20U
VN-C30U
VN-C205U
VN-C215U
VN-C625U
VN-C655U
VN-E4U
Description
1-Channel Encoder
Fixed Camera
Fixed Camera
Fixed Camera
PTZ Camera
Fixed Dome Camera
Fixed Dome Camera
PTZ Dome Camera
PTZ Dome Camera
4-Channel Encoder
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
Notes
Occupies 4 NVR camera slots (licenses)
Mobotix IP Camera Support
The following Mobotix model has been added.
Model
M1M
Description
Fixed Camera
Codec
M-JPEG
6
8200-2608-02 A0
Notes
VideoEdge® Network Video Management System Release Notes
Panasonic IP Camera Support
The following Panasonic models have been added.
Model
NM100
NP472
NS324
Description
PTZ Camera
Fixed Camera
PTZ Dome Camera
Codec
M-JPEG
M-JPEG
M-JPEG
Notes
Samsung IP Camera Support
The following Samsung model has been added.
Model
SCC-6475
Description
PTZ Dome Camera
Codec
M-JPEG
Notes
Sony IP Camera Support
The following Sony models have been added.
Model
SNC-CS3N
SNC-DF40N
SNC-DF70N
SNC-DF80N
SNC-RZ25N
SNC-RZ30N
SNC-RZ50N
SNC-RX550N
SNC-Z20N
SNT-V501
Description
Fixed Camera
Fixed Dome Camera
Fixed Dome Camera
Fixed Dome Camera
PTZ Camera
PTZ Camera
PTZ Camera
PTZ Camera
Fixed Camera
1-Channel Encoder
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
Notes
Toshiba IP Camera Support
The following Toshiba model has been added.
Model
IK-WB21A
Description
PTZ Camera
Codec
M-JPEG
Notes
Vivotek IP Camera Support
The following Vivotek models have been added.
Model
IP2111
IP2112
VS2101
VS2402
Description
Fixed Camera
Fixed Camera
1-Channel Encoder
4-Channel Encoder
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
7
8200-2608-02 A0
Notes
Occupies 4 NVR camera slots (licenses)
VideoEdge® Network Video Management System Release Notes
New Features and Enhancements
Performance Platform for ACC Video
The VideoEdge Network Video Recorder bundled server solution has been successfully tested
to support the following.
Codec
ACC
ACC
ACC
ACC
# of cameras
64 Cameras
64 Cameras
32 Cameras
32 Cameras
Resolution
4CIF
4CIF
4CIF
4CIF
Frame rate
30 fps
30 fps
30 fps
30 fps
Recording mode
No recording
Continuous recording
Motion detection
Continuous with motion detection
VideoEdge NVR Bundled Server was set up with four storage sections and each storage section had its
own designated storage device(s).
ACC Sensitivity = Extended Recording, Quality = Normal
Performance Platform for MPEG-4 Video
The VideoEdge Network Video Recorder bundled server solution has been successfully tested
to support the following.
Codec
MPEG-4
MPEG-4
MPEG-4
MPEG-4
# of cameras
64 Cameras
64 Cameras
32 Cameras
32 Cameras
Resolution
4CIF
4CIF
4CIF
4CIF
Frame rate
30 fps
30 fps
30 fps
30 fps
Recording mode
No recording
Continuous recording
Motion detection
Continuous with motion detection
VideoEdge NVR Bundled Server was set up with four storage sections and each storage section had its
own designated storage device(s).
MPEG-4 Compression = 45
Performance Platform for M-JPEG Video
The VideoEdge Network Video Recorder bundled server solution has been successfully tested
to support the following.
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
# of cameras
64 Cameras
64 Cameras
32 Cameras
32 Cameras
Resolution
4CIF
4CIF
4CIF
4CIF
Frame rate
30 fps
30 fps
30 fps
30 fps
Recording mode
No recording
Continuous recording
Motion detection
Continuous with motion detection
VideoEdge NVR Bundled Server was set up with four storage sections and each storage section had its
own designated storage device(s).
8
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
Server-Based Video Motion Detection for ACC and MPEG-4
The VideoEdge Network Video Recorder server software provides a unified server-based Video
Motion Detection engine that supports ACC, MPEG-4 and M-JPEG video codecs. For some
legacy M-JPEG devices, there is support for a custom motion detection configuration page that
utilizes the device’s motion detection API:
• JVC
(VN-A1U, VN-C10U, VN-C11U, VN-C205U, VN-C625U)
• JVC
(VN-C655U)
• Mobotix (all models)
• Panasonic (NM100)
• Sony
(SNC-CS3N, SNC-RZ25n, SNC-RZ30n, SNT-V501)
• Vivotek
(IP2111, IP2112, VS2101, VS2402)
Software Registration for Licensing
The VideoEdge Network Video Recorder software products will need to be registered in order to
generate a valid software license. The VideoEdge Software online registration form is available
on the American Dynamics web site
(http://www.americandynamics.net/VideoEdgeRegistrationForm/VideoEdgeRegistrationForm.aspx).
Once the form is completed correctly and the required information is provided, the appropriate
software license file(s) will be generated and emailed back within one normal business day.
•
•
VideoEdge NVR Server Software will be installed with a 15-Day Temporary License
which will support 16-cameras and majority of the features.
VideoEdge NVR Management Suite will be installed with a 5-Day Temporary License.
Note
All applications will prompt the user with instructions on how to register your product along with
the number of days remaining. Once the temporary license period has expired, the application
will no longer operate and will require the permanent license to function normally.
To receive your purchased software license, the online registration form should be correctly
completed for each of your unique software serial numbers (located on the jewelcase label).
9
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
Known Limitations and Issues
VideoEdge NVR Server Software
The table below highlights known limitations or issues associated with the latest release version.
Description
The current version of VideoEdge NVR
does not yet support the Dell PERC/6
RAID controller.
The current version of VideoEdge NVR
does not yet support the Intel ICH9 (or
higher) storage chipset.
The current version of VideoEdge NVR
does not yet support iSCSI storage.
Unable to get the optimum recording
performance on my VideoEdge NVR.
Unable to configure storage for
additional cameras after a successful
VideoEdge NVR camera license update.
Automatic switching to backup storage
depends on the response times of the
attached storage device.
To ensure backwards compatibility with
legacy systems in the field, the NVR will
maintain record of up 2614 alerts per
day.
Support for Snapshots is only available
for M-JPEG (search, email attachment,
etc.).
Support for Active Content Compression
(ACC) video codec is designed for use
on Windows XP only.
Under some rare circumstances, when
configuring the VideoEdge 4-Channel
ACC Encoder, it may occupy more than
4 slots on the NVR.
When adding supported cameras and
encoders, the NVR will use either the
default “admin” or “root” user account.
Suggested Work-Around
When selecting a Dell system, please use the PERC/5 (or
earlier) RAID controller. The VideoEdge NVR Bundled
Servers all come with the PERC/5 as standard.
When selecting a system with Intel chipset, please make
sure that it uses an ICH8 (or earlier) chipset.
Use directly attached SCSI RAID and/or Fibre RAID for
extended storage.
When setting up the storage, the volume size being
presented to the NVR must be 2TB or smaller, with
recommended optimum performance achieved with 1TB.
Also, if there are many cameras on the NVR, it is
recommended that multiple storage sections be used to
achieve parallel recording performance across different
volumes or physical disks.
After successfully updating the NVR camera license, the
storage section reconfiguration is required. Please go to the
SYSTEM-STORAGE CONFIG page to SET the number of
Storage Sections (1 to 8) to optimize the use of available
storage volumes for each camera group. All camera slots will
be accessible after the reboot.
When the NVR is configured for Level 1 or 2 Backup, it will
generally switch over immediately or within a few minutes
after recognizing any failures on the Primary Storage.
However, some devices may not respond accordingly, which
requires a reboot to invoke the switchover to Backup Storage.
To support a larger number of alerts, it is recommended that
you use the Cx Alert Console Software that allows the user
to set the total number of alerts to maintain before rolling
over or exporting. In addition, the Cx Site Manager Software
uses a SQL database to store all the alert metadata from all
its NVRs centrally.
To view frames for ACC and MPEG-4, please use the STEP
playback mode in Vx Client, Vx Player or Cx Alert Console
application.
On Windows XP platform, please use Internet Explorer
6.x/7.x, or any of the VideoEdge Management Software (Vx
Client, Vx Player, VMx Agent, Cx Alert Console) to view Live
and Recorded ACC video.
If this occurs, delete the excess camera slot that is being
occupied by the duplicated port.
If these default user accounts do not exist, they will need to
be generated.
Newer firmware versions of Arecont Vision now support
login, so create a Password Group for them.
10
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
After adding a supported ACC or MPEG4 device, live video cannot be viewed
with the browser.
When setting up server-based video
motion detection for ACC or MPEG-4, no
live video is displayed in the motion
detection grid.
When setting resolution and frame rates
for ACC, the NVR will use the same
settings for both viewing and recording.
When viewing ACC devices from the
NVR browser, there is a slight latency or
delay in live video.
ACC supports a one-time drag-to-center
digital zoom for live video from fixed or
PTZ cameras.
When setting up an ACC optical PTZ
tour, the live video may display a black
solid image when executing the Return
Home Preset command.
When viewing MPEG-4 devices from the
NVR browser, there is a slight latency or
delay in live video.
When setting resolution and frame rates
for MPEG-4, the NVR will use the same
settings for both viewing and recording.
Changing resolution and frame rates on
alert is not supported for MPEG-4.
MPEG-4 video used the QuickTime plugin, so there will be a couple of seconds
latency on video and sometimes the “Q”
logo is displayed when using the browser
interface.
From within any supported browser, if
the MPEG-4 video pane is clicked, it will
automatically spawn a new QuickTime
window and display live video from that
device.
When using Firefox, MPEG-4 video will
not play back from the browser.
After reconfiguring a camera from
MPEG-4 to M-JPEG codec, video will not
play back quickly from the browser.
When viewing M-JPEG devices from the
NVR browser, there is a slight latency or
delay in live video.
Even with the pre-requisite plug-ins (ACC: Sensormatic
NvrVideo ActiveX controls 1.0.390.201+, or MPEG-4: Apple
QuickTime 7.2-7.5) and appropriate browsers being used,
you must make sure that ports 5554 to 5681 are open on the
network firewall for ACC and MPEG-4.
The motion detection recording mode must first be enabled
before live video for ACC or MPEG-4 video will be displayed
on the motion detection page for setup.
It is recommended that the desired frame rate for ACC
should be set under general settings which will be the same
settings used for recording.
The browser is generally slower than the client software
application, so it is recommended to use the Vx Client
software for improved performance; or improve network
performance, or reduce the number of concurrent
connections.
Highlight the target area you wish to digitally zoom into when
using ACC. You can repeat this as many times as needed.
When setting up presets, be sure to configure the Preset 1,
which is the “home” position.
The browser is generally slower than the client software
application and requires QuickTime plug-in to load, so it is
recommended to use the Vx Client software for improved
performance as QuickTime is not required.
It is recommended that the desired frame rate for MPEG-4
should be set under general settings which will be the same
settings used for recording.
It is recommended that the desired resolution and frame rate
should be set under general settings which will be the same
settings used on alert for MPEG-4.
When the static QuickTime logo appears on the browser
interface, it is recommended that the page is refreshed to reestabilish the live connection to the MPEG-4 video.
Due to the behavior of QuickTime, there is no work around
for this behavior; it is recommended that the client
application be used to execute Click-to-Center or Drag-toCenter for optical PTZ MPEG-4 devices.
Use Internet Explorer or Safari browsers or the client
software to play back MPEG-4 video.
It is recommended that you either wait a short period of time
to play back from the browser after switching codecs, or use
the Vx Client application for play back.
The browser is generally slower than the client software
application and requires JAVA plug-in to load, so it is
recommended to use the Vx Client software for improved
performance as JAVA is not required.
11
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
VideoEdge Management Suite Software
The table below highlights known limitations or issues associated with the latest release
versions.
Description
VideoEdge Management Suite
applications are designed to run on
Windows XP, therefore they are not
compatible with Vista.
Any of the VideoEdge Management
Suite applications are unable to discover
any local and/or remote VideoEdge
NVRs which are online and accessible.
ACC supports a one-time drag-to-center
digital zoom for live video from fixed or
PTZ cameras.
When viewing video, the screen may
flicker causing an undesirable operation.
When playing back video at 3x or 4x
speeds, the buffering message may be
displayed causing some stop and go
behavior.
Playback speed may be slower than
normal for ACC when PAUSE and then
PLAY is pressed.
Unable to play back audio with any of the
client applications.
Suggested Work Around
If you require support for a different platform, use the Thin
Client (web browser) with the appropriate plug-in installed for
ACC, MPEG-4 and M-JPEG to manage and view video. See
chart below regarding tested browsers, plug-in and codec
support.
Depending on the local network configuration, ports may be
blocked, so please try to change the communication settings
for discovery and/or communication to encrypted mode to
overcome this network issue.
Highlight only the target area requiring digital zoom. Repeat
as many times as needed.
Reduce the hardware acceleration setting under the Display
Properties > Settings > Advanced > Troubleshoot section for
the video card.
Reduce the playback speed or improve the connectivity
speed between the client and servers.
Press STOP and then press PLAY for ACC to play back in
normal speed.
Since the audio (AAC) decoder is currently not incorproated
into the client applications, the browser is used for live and
playback of MPEG-4 Audio/Video streams from VideoEdge
NVR supported devices.
American Dynamics Vx Client Software
The table below highlights known limitations or issues associated with the latest 8.3 release
version.
Description
Vx Client does not show any available
servers under NVR Login Filter list.
Vx Client may not display the most up-todate camera status information.
Vx Client does not offer an Instant
Playback button on the camera hover
bar for ACC and MPEG-4.
Vx Client (Configuration) may not save
the Zoom Step settings for some optical
PTZ cameras.
Vx Client (Monitor Cameras) may have
Suggested Work-Around
Once logged into one VideoEdge NVR, select one of the
available options on the drop-down menu for filtering the list.
It is recommended to select the LOAD CAMERAS button to
update the camera database information in order to display
the latest status information.
Access the playback option by i) right-clicking the camera list
under the Monitor Cameras tab, ii) clicking the Instant
Playback button under the Configuraton tab, or iii) using the
Tools tab to play back video.
The Zoom Step setting was originally designed for JVC and
Axis PTZ devices.
It is recommended to use the PTZ controls in the hover bar
12
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
slow or limited PTZ control for ACC
devices when using the Remote Control.
Vx Client (Monitor Cameras) may
generate a continuous PTZ command
after executing optical P-T-Z in the large
camera pane within the 6-camera tour
template.
Vx Client (Monitor Cameras) may lose
the hover bar controls if you drag-anddrop a new camera.
Vx Client (Monitor Cameras) does not
provide an instant playback button on the
hover bar for ACC or MPEG-4 devices.
Vx Client (Monitor Cameras) does not
update Remote Controller information
when using the hover bar.
Vx Client (Monitor Cameras) will not
overwrite any pre-existing saved views
during an import.
Vx Client (Tools) will not offer Vision
Search.
Vx Client (Tools-Export) produces an
AVI file that may not be compatible with
Windows Media Player.
Vx Client (Tools-Export) produces a
converted MP4 file that may sometimes
not be compatible with Windows Media
Player.
Vx Client (Tools-Archive) will restart the
archive if you press PAUSE and then
PLAY (green arrow) buttons.
Vx Client (Tools-Default Playback) does
not synchronize playback when selecting
cameras of different codecs.
Vx Client (Tools-ISO Image) will only
produce a 20 minute long ISO image.
Vx Client (VoIP) is unable to send a text
message when pressing the <ENTER>
key during conference chat.
Vx Client (VoIP) is unable to receive the
entire text message during conference
chat.
of the ACC video pane.
If this situation occurs, manually STOP the PTZ command to
override the continuous command.
Go back into the OPTIONS menu to re-enable the hover bar
for PTZ Controls.
Right click on the ACC or MPEG-4 device to invoke instant
playback or play back from date/time selection.
It is recommended that the Remote Controller be used to
control the PTZ and playback of cameras.
When going back to any older exported views, make sure to
rename any existing duplicate views in order to use the older
version.
Use the standard search functions available on the NVR and
client applications.
When exporting and converting an M-JPEG camera, the
resulting AVI file will require the GNU’s FDDShow plug-in
(located on Vx Client disc) to enable playback in Windows
Media Player.
When exporting and converting an ACC or MPEG-4 camera,
they both result in a MP4 format file. While MPEG-4 files will
play back using standard players, ACC files will require the
Vx Client, Vx Player, or Cx Alert Console to play back.
Press the orange arrow button instead of the green arrow
button to RESUME archiving after a pause.
It is recommended that you select cameras using the same
video codec (M-JPEG) to improve synchronized playback
results, as there are characteristic differences between them.
If you need to create an ISO image of up to 120 minutes,
generate it from the Default Playback section, or directly
from the VideoEdge NVR web browser.
Use the <SEND> button after typing in your message.
The application may not fully support wrap-around text, so
type short messages.
13
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
American Dynamics Vx Player Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Vx Player may not be able to print the entire
image or may cut off some of the image on a
MegaPixel camera when using the PRINT or
SNAPSHOT option.
Suggested Work Around
Check your printer settings to confirm that it can
support Multi-MegaPixel resolution images. If not,
use 3rd party software to adjust to the image size
before printing.
VideoEdge Dynamics VMx Agent Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Suggested Work Around
n/a
n/a
American Dynamics Cx Alert Console Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Suggested Work Around
New events are captured and stored at the bottom
of the list as they are appended in chronological
order, so scroll to the bottom of the page/section to
review the most recent information.
Cx Alert Console will not support Sort By
Column.
Cx Alert Console may not support PTZ
commands for live ACC video under the Maps
or Current Alerts tabs.
Cx Alert Console’s Map may produce an error
and lose the hover tool bar when selecting Play
Live Video on an M-JPEG camera.
Use the PTZ control buttons on the hover bar to
initiate Pan-Tilt-Zoom control.
It is recommended to use the default viewing mode
for M-JPEG instead of Java mode.
American Dynamics Cx Mobile Alert Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Cx Mobile Alert will not run on my cell phone.
Cx Mobile Alert only shows some of my
cameras.
Suggested Work Around
Currently, there is no option to run on a mobile
device using a different operating system from
Mobile OS 4.2+ or 5 or 6.
Currently, there is no option to support ACC or
MPEG-4 video, so only M-JPEG devices will be
listed.
American Dynamics Cx Site Manager Software
The table below highlights known limitations or issues associated with the latest release version:
Description
n/a
Suggested Work Around
n/a
14
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
Summary of Camera Controls
The table below highlights known limitations or issues associated with the latest server/client
release versions.
Codec
Camera Controls
Feature
Camera Type
Live &
Playback
Application
Vx Client
Click-to-Center
Live
Drag-to-Center
1
One-Time
Instance
Picture-in-Picture
(PnP)
Frame-by-Frame
Live
Live /
Playback
Playback
M-JPEG
Fixed
Cameras
ACC
PTZ
Cameras
Sun Microsystems
JAVA
(1.50 for
Win2000/XP)
YES
Digital
Fixed
Cameras
MPEG-4
PTZ
Cameras
Sensormatic
NvrVideo ActiveX
(1.0.390.201 for
WinXP ONLY)
Fixed
Cameras
PTZ
Cameras
Apple QuickTime
(7.2/7.3/7.4.5 for
Win2000/XP)
YES
Optical
NO
NO
YES
Digital
YES
Optical
n/a
n/a
n/a
n/a
YES
Optical
Vx Player
n/a
n/a
VMx Agent
YES
Digital
YES
Optical
NO
NO
YES
Digital
Cx Alert Console
YES
Digital
YES
Optical
NO
NO
YES
Digital
YES
Optical
Cx Mobile Alert
NO
NO
n/a
n/a
n/a
n/a
IE 6.x & 7.x
YES
Digital
YES
Optical
NO
NO
NO
NO
Firefox 2.x
YES
Digital
YES
Optical
n/a
n/a
NO
NO
Safari 3.1.x
YES
Digital
YES
Optical
n/a
n/a
NO
NO
Vx Client
YES
Digital
YES
Optical
YES
1
Digital
YES
1
Digital
YES
Digital
YES
Optical
Vx Player
n/a
n/a
n/a
n/a
n/a
n/a
VMx Agent
YES
Digital
YES
Optical
YES
1
Digital
YES
1
Digital
YES
Digital
YES
Optical
Cx Alert Console
YES
Digital
YES
Optical
YES
1
Digital
YES
1
Digital
YES
Digital
YES
Optical
Cx Mobile Alert
NO
NO
n/a
n/a
n/a
n/a
IE 6.x & 7.x
YES
Digital
YES
Optical
NO
NO
NO
NO
Firefox 2.x
YES
Digital
YES
Optical
n/a
n/a
NO
NO
Safari 3.1.x
YES
Digital
YES
Optical
n/a
n/a
NO
NO
Vx Client
YES
n/a
NO
NO
YES
n/a
Vx Player
n/a
n/a
n/a
n/a
n/a
n/a
n/a
VMx Agent
YES
n/a
NO
NO
YES
Cx Alert Console
YES
n/a
NO
NO
YES
n/a
Cx Mobile Alert
NO
n/a
n/a
n/a
n/a
n/a
IE 6.x & 7.x
YES
NO
NO
NO
NO
NO
Firefox 2.x
YES
NO
n/a
n/a
NO
NO
Safari 3.1.x
YES
NO
n/a
n/a
NO
NO
Vx Client
YES
YES
YES
YES
YES
YES
Vx Player
YES
YES
YES
YES
YES
YES
VMx Agent
NO
NO
NO
NO
NO
NO
Cx Alert Console
YES
YES
YES
YES
YES
YES
Cx Mobile Alert
NO
NO
n/a
n/a
n/a
n/a
IE 6.x & 7.x
NO
NO
NO
NO
NO
NO
Firefox 2.x
NO
NO
n/a
n/a
NO
NO
Safari 3.1.x
NO
NO
n/a
n/a
NO
NO
15
8200-2608-02 A0
VideoEdge® Network Video Management System Release Notes
Note 1
All Rich-Client applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console) test results are
based on the Windows XP Professional SP2+ platform.
Note 2
All Thin-Clients (Internet Explorer, Firefox, Safari) test results are based on the Windows XP
Professional SP2+ platform.
Known limitations and issues may exist from other releases. Please refer to the specific release
for the appropriate information.
16
8200-2608-02 A0
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising