Installation Support Please follow the instructions as mentioned below and in case of any support please mail us at email@example.com or call us at: +91-8882 777 444. We will help you out in any issue. 1. Connect Device Attention: Please use the provided power adapter to avoid damage! 2. Install Android/iOS APP a) Please download the app “Saviour” from Google play store for Android and iTunes store iOS version b) For detailed manuals of app and Saviour cloud platform software for windows machines, please refer to below location at our website: www.saviourusa.com/downloads c) For installation support, please mail us at firstname.lastname@example.org 3. Register Account Open Android/iOS app, click register. Enter the user name, password to complete registration. We recommend using email id as your account name. 4. Add Camera Click“+”, enter device management interface， ① Select “Quick Setup “ ② Input the WiFi router password (without any special characters as these are not supported and only numerals and characters allowed) when first time configure. ③ Camera default password 888888 Troubleshooting: In case the wifi is not getting connected as you get “Wifi configuration is failing message” in above step, then do check below settings of router which may require calling internet service provider person DHCP is enabled on router The channel of router is set at 7 or 11 for better connectivity The security setting of router is at TKIP+AES in place of only AES as at times with AES setting router don’t allow connection from devices Once corrected above settings reset the camera and try again. Please be noted: If fail to add camera via one key WiFi function, please use the network cable to connect camera with router, search and add the camera in LAN. Once added go to Device Management-> click on selected camera->Camera Setting->System Tab-> Wifi setting option and enter wifi details and disconnect LAN cable. Camera will restart and should be online. Imp: Make sure wifi password can’t have special characters else camera will get added and also if wrong wifi password is entered then camera would be required to reset using button provided in the back of camera by pressing with a pin for 4-5 seconds. Also if wifi password is wrongly entered and camera doesn’t come online then kindly reset the camera to factory settings and try again. 5. Add Sensors 1. Click “Device Management” in the app interface – Click the “>” arrow next to the camera and click the “Sensor” tab– to add Sensor; 2. Click the corresponding sensor to start matching code; follow the animation instruction to pairing. (if need to add multiple sensors, just repeat the action) 3. Please wait until the screen shows adding success. 6. Alarm Zone 1. Lets you arm/disarm the Saviour Security System. You can either arm/disarm selected cameras and its sensors or alarm all the security cameras at the same time by clicking “Arming All” or “Disarm All” to disarm all the security cameras. 2. Click entering arming/disarming times so that the camera automatically arms/disarms at certain set times. 7. Receive alerts on your mobile ① Click “More…”—>Message Notification ② After setup arming/disarming, turn on SMS push in Message Notification for the respective camera in order to receive push notifications when an alarm is triggered. You will see Alarm screen with Siren sound on motion triggered by Anti-theft/PIR sensor. Your app screen should not be opened in back to else Alarm screen will not open. Just exit the app using escape button “Press ESC to exit” or return button of your mobile. 8. Video interface description Horizontal cruise Vertical cruise Preset position Full screen Listen unable Enable listen Talk unable Enable talk Snapshot, you can take picture on local storage of your mobile. Recording, you can record video on local storage of your mobile. 9. Device management To go to the camera settings, Click Device Management, click the “>” of the camera. They are under “System” tab of the screen. 1. Storage status: can view SD storage, format (need to format SD card before use), and enable recording function. Note: SD card cannot record if the SD card cannot show properly the remaining storage. 2. Password: You can change the camera viewing password, password can only include a number/letter between 6~16 characters. Note: If forget password, press the Reset button on the back of camera to reboot camera back to factory setting. The default password is 888888. 10. Message center Message center provides you with your alarm and system information. 1. Alarm info means the alarm log generated from Saviour security camera or standard IP camera, can show the alarm real status and time, click can view the real time. 2. System info: remind the camera firmware upgraded information etc. 11. Security center Security centre include weak password remind, phone bundle, email verification, gesture password and push notification; click inspection will start security check.
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