ECO 100 Installation Guide

ECO 100 Installation Guide
Before you begin...
• Check that you have the following:
 Mailing Machine
 Operating Guide
 Ink Cartridge
 Phone Line Splitter
 Print Head
 Moistener
(in its plastic packaging) (some models)
 Stacker
 Label Sheets
 Sealing solution
(only if moistener supplied)
 Weighing Platform
 Phone Cord
 USB Cable
 Power Cord
 Base Unit/Drawer
(some models)
OR
• Check that the Mailing Machine 'Meter #' matches the meter
number on the side of the packaging:
=
2
If the numbers do not match, contact7KH0DLOLQJ5RRP immediately
and do not continue with the steps in this guide.
1
Step
Please do not apply power to
your machine until Step 3.
Remove all shipping tape attached to your meter.
Be sure to open the top cover and remove inside shipping tape.
Choose a location for your system where it can remain plugged in and
turned ON at all times. Also, locate the system so that it can be plugged
into an internet enabled PC or an analogue telephone socket. This is
essential for refilling the machine with postage.
Installation requires contact
with our Data Centre which is
open from 7am to 8pm Monday
to Saturday including Bank
Holidays. Please do not attempt
to install your system outside
these times.
On models with a base unit, place
the Mailing Machine onto the base
unit now.
2
Step
Choose a Connection Method
You have to connect to the Data Centre to add
postage funds, get software updates, and perform required Postal
Authority inspections.
You have the choice of connecting either via an internet enabled
PC using PC Meter Connect™ software or via an
analogue telephone line.
Connection using PC Meter Connect™ is much faster and incurs no
telephone call charges. The Mailing Room therefore recommends this
method.
• To install PC Meter Connect™, go to...
europe.pb.com/PCMeterConnect/setup.exe
Choose the 'Run' option to install the software and be sure to
select 'English (UK)' as your installation language. You will need
administrator rights on your PC to install the software.
When the software is installed, continue with Step 4 of this guide.
• If you choose not to use the PC Meter Connect™ software,
continue with Step 3.
3
Step
3
Connect to the Phone and Power
Only follow this step if you have chosen
to connect using an analogue telephone
line and you are not using PC Meter
Connect™ .
First check that you have an analogue
phone line. The following are usually
analogue phone lines:
• Fax lines.
• Lines used by modems or credit card
readers.
• Residential phone lines.
Phone
ATTENTION:
Some digital phone
lines may damage
your machine. If you
are unsure about your
phone line, contact
your telephone
company or local
network administrator.
Connect the phone cord
between the socket on the
rear of the machine and
the analogue phone line
wall socket.
A phone line splitter is
supplied if you want to
share the line with a fax,
etc.
Plug the power cord into a
convenient outlet and into the
machine.
Power
4
WARNING:
As no on/off switch is fitted, the power cable is the primary disconnect.
The power cable should be in such a position that access may be
gained to disconnect the machine.
Always plug the equipment into a properly grounded wall outlet.
The socket outlet should be near the equipment and should be easily
accessible.
Use the mains lead supplied with your equipment.
Step
4
Set Time
After powering on your machine, you will need to set the time.
Key in the hour (in 24 hour format), then select Continue to confirm.
Key in the minutes, then select Continue to confirm.
Check the
displayed time
and, if correct,
select OK.
CURRENT LOCAL TIME
14:25
OK
Adjust time
The time shown must be correct for UTC/GMT/'winter time' and
will be 1 hour behind in summer. This can be adjusted after the
installation, if necessary, using the 'Daylight Savings Time' feature
described in the Operating Guide.
Step
5
Install the Print Head
The following screen will appear.
A
Open the top cover.
B
Flip open the guard.
Print head not
detected. Open cover
to install print
head and ink tank.
Print head cavity
Ink cartridge guard
5
Step
C
5
Install the Print Head (continued)
D
Remove print head from
packaging. DO NOT
touch the contacts on
the print head.
Remove tape strip
from print head.
Contacts
E
Slide the print head pegs
down into the grooves.
Peg
Peg
Tabs
F
6
Squeeze the tabs on the
sides of the print head
and push the print head
flush against the wall.
Step
6
Install the Ink Cartridge
Ridge
Ridge
Groove
A
C
Unwrap the new ink
cartridge. Make sure
that the tape on the
bottom of the cartridge
is removed if it doesn't
come away with the
wrapping.
Return the guard back
to the operating position
and click to close.
B
D
Lower the cartridge
into the cavity. The
ridges on either side
of the cartridge will
slide into the grooves.
Close the cover. The
system will automatically
start the printer installation,
which takes a few minutes.
Continue with step 7
overleaf while the printer
installation takes place.
7
Step
7
Create a Test Pattern
When prompted, insert a spare envelope or a tape sheet for a test
print.
To print correctly,
position mail
flush against rear
registration wall and
gently slide mail to
the right on feed
deck.
Registration
wall
Good test print - no missing lines
The system will
detect the envelope
and automatically
guide it through the
printing mechanism.
Poor test print
If the test print is good, press Yes on control
panel.
If the test print is poor, press No to perform additional maintenance.
8
Step
8
Contact Data Centre
You have to add postage funds to your meter before you use it.
If you are installing the system using PC Meter Connect™, go
straight to Step 9 on the next page.
Do you have to dial
a number to reach an
outside line
(Yes or No)?
If you are installing the system using an analogue phone line and
your phone requires a number to obtain an outside line (for example,
if you have to dial 9), press the Yes key. Key in your dialling prefix
and select Continue.
Numbers dialled to
get an outside line
9
Continue
If you are using the
same analogue phone
line as the fax machine,
check if fax requires a
dialling prefix.
If you are installing the system using an analogue phone line and
your phone does NOT require a number to obtain an outside line,
press No and continue with Step 9.
9
Step
9
Check Your Account Balance
Your system will automatically connect to the Postage By Phone
Data Centre and after a brief delay, display your Postage By Phone
balance.
• Select Continue.
PBP Balance
Prepaid
****.**
Continue
Step
10
Load Postage Into Your System
Key in the amount of
postage you wish to add.
Amount must be in £50 increments.
• Select Continue.
• Press Yes to confirm.
Enter amount of
postage to add.
##.00
Continue
CONFIRM ADD POSTAGE
Add ##.00
(Yes or No) ?
Information screens will
appear.
Adding Postage
Please wait. . .
10
Step
10
Load Postage Into Your System (continued)
• Press Yes to print a receipt.
Transfer Successful
Added
****.**
Available
****.**
Receipt (Yes or No) ?
Follow the display directions.
Insert envelope or
tape sheet to print
report.
Check that the Postage by Phone account number printed on the
receipt matches the account number on the despatch note received
with the system. The numbers should match, if they don't, contact 7KH
0DLOLQJ5RRP before using the system.
Step
11
Update software
NOTE: You will be informed that a system software
update is available.
UPDATE REQUIRED
This s/w required to
continue operation
Get update now
• Select Get update now.
11
Step
11
Update software (continued)
Any additional features and options that you selected as part of your
order will take a few minutes to download.
• Select Continue.
INSTALL SUCCESSFUL
Continue
Step
12
Install Weighing Platform
Your system is
now installed, but
you must still fit
and configure the
weighing platform.
• Select OK.
Position the weighing platform
as shown. Plug the connector
on the weighing platform into
the matching connector on the
machine.
Note that some models have
a smaller platform than the
one illustrated.
12
INSTALLATION
SUCCESSFUL!
OK
Enter 2 digit scale
code supplied by PB
_ _ (1-31)
Continue
Key in the correct
scale code for your
location from the
map below
• Select Continue.
Orkney�
�
Shetland�
CODE 24
Code 24
Code 25
CODE 23
Edinburgh
Glasgow
CODE 22
Belfast
Manchester
Dublin
CODE 21
Sheffield
Liverpool
Birmingham
Cork
Cardiff
London
Bristol
Canterbury
CODE 20
Locations on a boundary line can use either code.
For altitudes above 2,000 feet (610m) subtract 1 from the code.
Your system is ready to use. To learn all about using your machine,
see the Operating Guide.
Chapter 3 describes how to run mail.
Chapter 4 describes setting up the Normal Preset so that your
machine automatically loads your 'standard' settings, including your
preferred Envelope Messaging, etc.
If you are currently on Daylight Savings/Summer Time, refer to
Chapter 6 to advance the system's internal clock by 1 hour.
13
Install Additional Components
Install any other items supplied with your machine:
Moistener
If you have a moistener
unit with your machine,
position the moistener
on the left side of the
transport deck as shown.
CL
IC
K!
Solution
Level
The moistener will click
into place.
Fill the moistener reservoir
with sealing solution. You may
fill it later if you don't plan to
moisten and seal envelopes
immediately.
Stacker
Position the stacker
next to the machine as
shown.
The stacker provides
a convenient location
to store your operator
guide.
14
Stacker
Troubleshooting
No Dial Tone Check that you are using an analogue line such as:
a) Fax lines
b) Lines used by modems or credit card readers
c) Residential phone lines
Check that you have entered a dialling prefix if your phone system
needs a code to reach an outside line.
Cannot Reach Data Centre If you are using PC Meter Connect™, make sure the USB cable
is connected between the mailing system and PC and that the PC
can connect to the internet.
If you are using an analogue telephone line, check that you have
entered a dialling prefix if your phone system needs a code to
reach an outside line.
Not Enough Funds You have tried to add more postage than you have in your Postage
by Phone account.
To change information entered during setup • Press the Clear key on the numeric keypad.
• At the 'Install Not Complete' message, either go back to the
previous step or return to the Install Start.
To clear the dialling prefix • Press the Clear key on the numeric keypad.
• At the 'Install Not Complete' message, select 'Continue at Last
Step'.
• At the Dialling Prefix screen, press the Clear key followed by the
Enter key.
If you still have problems...
• Refer to the troubleshooting section in the Operating Guide.
•
• You can also telephone one of our specialists for advice on:
0
15
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