Signature 2 Series Time Clock Softener Manual

Signature 2 Series Time Clock Softener Manual
SIGNATURE 2 SERIES
Signature 2 Series
Time Clock Softener Manual
Installation / Operation Manual
SIGNATURE 2 SERIES
Softener Specifications.................................................................................................Page 3
Softener Installation......................................................................................................Page 5
Programming the Control Valve..................................................................................Page 10
Softener Capacity..........................................................................................................Page 11
Control Start-Up Procedures........................................................................................Page 14
Master Programming.....................................................................................................Page 16
Utilizing Bluetooth.........................................................................................................Page 18
Control Valve Assembly...............................................................................................Page 19
Valve Body Assembly...................................................................................................Page 20
Valve Body Parts...........................................................................................................Page 21
Bypass Assembly..........................................................................................................Page 22
Additional Information..................................................................................................Page 23
Troubleshooting............................................................................................................Page 25
Error Codes....................................................................................................................Page 27
Warranty Information....................................................................................................Page 28
Register Your Product
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2
SIGNATURE 2 SERIES
Softener Specifications
General Specifications
TS24-S2
TS24V-S2
TS32-S2
TS32V-S2
TS48-S2
TS48V-S2
TS64-S2
TS64V-S2
TS96V-S2*
24,000 / 12
20,250 / 7.5
15,000 / 4.5
32,000 / 15
27,000 / 9
20,000 / 6
48,000 / 24
40,500 / 15
30,000 / 9
64,000 / 30
54,000 / 18
40,000 / 12
96,000 / 45
81,000 / 27
60,000 / 18
Maximum Raw Water Hardness (grains)
50
75
100
100
100
Maximum Clear Iron / Manganese
3
5
5
5
5
.75
1.0
1.5
2.0
3.0
Mineral Tanks (polyglass)
8 x 44
9 x 48
10 x 54
12 x 52
13 x 65
Brine Tank (polyethylene w grid & safety)
Grains Capacity Regeneration / Lbs Salt Used**
Exchange Resin (cu ft per tank)
18 x 33
18 x 33
18 x 33
18 x 33
18 x 40
Service Flow Rate (gpm per active tank)***
8.0
10.0
11.0
12.0
14.0
Backwash Flow Rate (gpm)
1.5
2.0
2.4
3.5
Gallons Used / Regeneration
79
90
101
140
Backwash Flow Rate (gpm) Vortech (V) Units
1.2
1.5
2.0
2.4
3.0
Gallons Used / Regeneration Vortech (V) Units
69
78
90
117
126
18 X 26 X 53
18 X 27 X 56
18 X 28 X 62
18 X 30 X 60
18 X 32 X 74
88
100
133
164
285
Space Required
Approximate Shipping Weight (lbs)
*96 Series only available in Vortech Units
** Factory Settings are 9lbs / cu ft
***The pressure drop does not exceed 15 psi at the service flow rate
WARNING
Lubricants
Do NOT use Vaseline, oils, hydrocarbon lubricants or spray silicone anywhere! Petroleum base lubricants will
cause swelling of o-rings and seals. The use of other lubricants may attack plastic Noryl®. It is recommended that
Dow Corning® silicone grease be used as a lubricant for all control valves. Dow Corning® 7 Release Compound
is used in the manufacture of Chandler Systems control valves. (Part # LT-150)
Sealants
Pipe dope and liquid thread sealers may contain a carrier that attacks some plastic materials. It is recommended
that Teflon® tape be used to seal plastic Noryl® threaded fittings.
3
SIGNATURE 2 SERIES
Softener Specifications
PLEASE NOTE THESE SPECIFICATIONS BEFORE PROCEEDING
OPERATING PRESSURE RANGE : 20 - 125 PSI
OPERATING TEMPERATURE RANGE : 33º F - 120º F
INLET / OUTLET PIPE SIZE : 3/4: FNPT
PLEASE COMPLY WITH ALL APPLICABLE PLUMBING CODES
PROTECT THE SOFTENER AND PIPING FROM FREEZING TEMPERATURES
Please read the entire Owner’s Manual and Instruction before installation.
This Owner’s Manual must stay with the unit.
-How A Water Softener WorksWater hardness is derived from Calcium and Magnesium minerals that have been dissolved into the water under
the earth’s surface. These minerals are found in limestone deposits and are the source of hard water. The amount
of hardness in a given water supply is dependent upon the quantity of Calcium and Magnesium present and the
length of time water has been in contact with them. This can vary dramatically from well-to-well and, for this reason,
a water analysis is imperative in order to determine the proper treatment method. The degree of hardness increases as the concentration of Calcium and Magnesium “ions” increase and is measured in Grains Per Gallon (gpg).
The problem of hard water in the home / business comes to light in many facets of daily use. Water spots and scum
left behind on bathtubs, fixtures and showers; wear and tear on appliances; calcium build-up in hot water heaters
and piping; and, greater amounts of soap and detergents being used are just a few examples.
The modern water softener is designed to reduce hardness ions and their unpleasant side effects. Special resin
beads in the softener mineral tank are used to change hard water into soft water. The surfaces of these beads are
covered with sodium ions. As hard water enters the mineral tank and comes into contact with the resin, an exchange of ions takes place as dissolved Calcium and Magnesium ions cling to the resin surface and sodium ions
take their place, thus softening the water. This process is called Ion Exchange. Over time, the sodium ions used
for the exchange process become depleted and must be replenished.
The water softener provides a Regeneration process whereby brine solution enters the mineral tank, driving-off
the collected hardness ions and replenishes the surface of the resin beads with more sodium ions. This process is
automatically initiated by the control valve on the mineral tank. The regeneration process has five basic cycles as
follows:
1. Backwash - The control valve directs the water flow in a reverse direction through the mineral tank, separating the resin beads and flushing any accumulated particles to a waste drain.
2. Brine & Rinse - In the first part of this cycle, the control valve directs brine solution downward through the
mineral tank, driving-off collected hardness ions and replenishing the resin beads with sodium ions. The second part of the cycle rinses hardness ions and excess brine from the mineral tank to the waste drain.
3. Rapid Rinse - The control valve directs the water flow downward, settling and recompacting the resin bed.
4. Brine Refill - The control valve directs fresh water into the salt compartment to create new brine solution for the next scheduled regeneration.
5. Service - This is the normal “operating” cycle where hard water enters the mineral tank, comes into contact with the resin beads and exchanges hardness ions for sodium ions - the water then becomes “soft” and ready for use.
4
SIGNATURE 2 SERIES
Installation
-Pre-Installation Check ListA water test should always be performed in order to determine total water hardness (in gpg) and total dissolved iron (in parts per million - ppm). This is critical for proper equipment selection, sizing and for determining
the program for regeneration frequency. If heavy concentrations of iron (above 5 ppm), iron coloration, iron bacteria or sediment are present, filtration prior to the softener will most generally be required. Certain states may
require a licensed plumber for installation.
Note : Flexible water supply connectors and flexible drain line tubing may not be allowed in you locale. Please
check with local plumbing code officials prior to installation.
Installation Requirements
• A level floor position ahead of piping into water heater.
• Unit must be installed at least 10’ ahead of the inlet to a water heater to prevent damage due to
back-up of hot water.
• DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur!
(See Installation Diagrams for proper placement and plumbing connections.)
-Major System Components-
1. Brine Tank - This tank holds the salt that is added to the softener. This salt is dissolved with water to form a brine solution used in the softener regeneration process.
2. Resin Tank - This tank contains the ion exchange resin media. Water flows through the resin tank under pres
sure to come into contact with the resin for water softening.
3. Control Valve - The valve directs water through the resin tank for water softening and controls the flow of
water / brine for the regeneration process.
5
SIGNATURE 2 SERIES
Installation
-Softener Location / Other Requirements• Locate the unit near an unswitched, 120 volt / 60 Hz grounded electrical outlet.
• Check for distance and proper drain installation (e.g. floor drain, washing machine standpipe).
• Determine type and size of piping required for softener connection (e.g. copper, galvanized, PVC plastic).
Note
• If household plumbing is galvanized and you intend to make the installation with copper (or vise versa), obtain di-electric unions to prevent dissimilar metal corrosion.
• Where the drain line is elevated above the control valve or exceeds 20 feet in length to reach the drain, use 3/4" I.D. drain line tubing instead of 1/2" I.D. Drain line tubing is not included.
• All plumbing lines not requiring “soft” water should be connected “upstream” of the softener.
• The brine tank drain line is gravity flow and must discharge below the overflow fitting.
• The brine overflow is provided as a back-up in the event the safety float shut-off should fail, allowing the brine tank to overfill. This drain connection would then carry the excess water to the drain and prevent flooding of the floor. Therefore, no liability will or can be assumed by the manufacturer of the softener should this occur.
Caution
• If sweat soldering copper pipe (remember to always use lead free solder and flux), cover bypass valve with
wet rags to prevent heat damage to connections and control valve! If using PVC or plastic pipe
primers and solvent cements specifically recommended for use with potable water are required.
• Do not “TEE” to the main drain line from control valve.
6
SIGNATURE 2 SERIES
Installation
-Installation Procedure- Water Supply Connections and Bypass Valve To allow for softener servicing, swimming pool filling or lawn sprinkling, a manual bypass valve has been installed
at the factory. The bypass allows hard water to be manually routed around the softener.
1. Position softener at desired location for installation. (See Installation Diagrams.)
2. For TS96V, TS128V, MS96V, & MS128V Units ONLY - The resin material is shipped separately from the mineral
tank. Remove the valve by unscrewing from center hole. Use a cork or tape to place over top of distributor
tube to prevent material from entering tube while filling. Place funnel in hole. Pour several gallons of water in the
tank.
No gravel is required. Pour in the resin material. Remove funnel and cork or tape from distributor tube. Clean
tank threads and fill the mineral tank completely with water. Replace the valve, being careful to position the
distributor tube into the distributor tube pilot hole.
Note: If rebedding an existing unit and the system utilizes a standard tube & basket style distributor, a “D” gravel
underbedding will be required.
3.Turn OFF main water supply and OPEN nearest faucet to relieve pressure.
4. Cut main line and install appropriate elbows and extensions. Inlet and outlet connections on the control valve are 3/4” FNPT. (1” FNPT for TS96V, MS96V & TS128V)
Caution: Raised arrows located on the sides of control valve body and bypass valve indicate proper direction of
water flow. Install inlet and outlet piping in direction of arrows. It is recommended that a vacuum breaker be installed on the inlet plumbing.
5. Rotate bypass valve to the bypass position (position of lever is at right angle to inlet / outlet piping).
6. Turn the main supply line on to restore water service to the home.
7. OPEN nearest faucet to evacuate air and repressurize plumbing lines.
8. Check for leaks!
-Drain Line Connection1. Pull out clip and remove drain line assembly located on the left side of control valve. Remove drain line hose barb and wrap threads with Teflon tape. Reinstall drain line hose barb. Caution : Hand tighten only!!! Replace drain line assembly and reinstall clip.
2. Install 1/2” I.D. drain line tubing (not included) from hose barb to an open drain. A 4” gap between the end of the drain line and the open drain is required to prevent waste water backflow. Keep the drain line as short as possible. An overhead drain line can be used if necessary, but should discharge below the control valve. A syphon trap (taped loop) at the outlet of the drain line is advisable to keep the drain line full and assure correct flow during
regeneration. Elbows or other fittings must be kept at a bare minimum.
Note : Where the drain line is elevated above the control valve or exceeds 20’ in length, 3/4” I.D. drain line tubing
should be used.
7
SIGNATURE 2 SERIES
Installation
-Brine Line and Overflow Connection1. Position brine tank on a smooth, level surface near the softener resin tank. If necessary, the brine tank can be placed at a higher level than the resin tank, but never at a lower level.
2. Install one end of 3/8" O.D. by 1/4" I.D. brine line tubing (included with unit) to compression fitting located on left side of control valve.
3. Remove brine tank cover.
4. Remove cap from brine well.
5. Insert opposite end of brine line through outer hole in brine tank.
6. Connect brine line to compression fitting on safety brine valve located inside brine well. Replace brine well cap.
7. Install 1/2" I.D. drain line tubing (not included) to the overflow fitting on brine tank located just below the brine line.
8. Run the opposite end of brine tank drain line to a suitable drain.
- Electrical Connection 1.
Connect the power cord and plug power supply into a 115 volt / 60 Hz receptacle.
Note : Do not plug into an outlet controlled by a wall switch or pull chain that could inadvertently be turned off
Electronic Connections
P = Power Supply
B = Powered in Backwash Cycle Only
S = Powered in Entire Regen. Cycle
8
P
B
S
SIGNATURE 2 SERIES
Installation
Battery Back-Up (Uses a standard 9-volt alkaline battery.)
Features of Battery Back-Up:
• During power failures, the battery will maintain the time of day as long as the battery has power. The display is turned off to conserve battery power during this time. To confirm that the battery is working, press either button and the display will turn on for five (5) seconds.
• If power failure occurs while system is regenerating, the Signature 2 will motor to a shut off position to prevent constant flow to drain. Depending upon system pressure and other factors, it is possible to observe a reduced flow to drain during this step. After power is restored, the Signature 2 will return and finish the cycle where it left off prior to the power interruption.
• When used without battery back-up, during a power failure, the unit stops at its current point in the regeneration position and then restarts at that point when the power is restored. The time will be offset by the increment of time the unit was without power, so it is necessary to reset the time of day on the unit. No other system will be affected.
- Pressurizing The System 1. Make certain Signature Series Control Valve is in SERVICE position.
2. Slowly rotate bypass valve to the SERVICE position. (Position of bypass lever is parallel to inlet / outlet piping.)
3. Open the nearest faucet to evacuate air from plumbing lines.
4. Check for leaks! If water is observed leaking from bottom of bypass, close and open bypass lever several times to seat o-rings.
5. After air is evacuated from plumbing lines, close bypass (position of bypass lever is perpendicular to the direction of inlet pipe) on bypass valve.
9
SIGNATURE 2 SERIES
Programming the Control Valve
- Programming The Control Valve -
1.
12:00
To enter Main Menu, press the Menu/Enter button.
(Time of Day will flash)
2.
To set the Time of Day, press the Set/Change button.
(First digit will flash)Example [12-00]
-
To change digit value, press the Set/Change button.
-
To accept the digit value, press the Menu/Enter button.
-
Next digit will flash to begin setting.
-
Once the last digit display is accepted, all digits will flash.
3.
To set A.M. or P.M., press the Menu/Enter button.
-
To change digit value, press the Set/Change button.
-
To accept the digit value, press the Menu/Enter button.
-
Once A.M. or P.M. is accepted, the next menu item will flash.
Example [
A
]
4.
To set the Number of Days between Regeneration (A), press the Set/Change button.
-
Repeat instructions from step (2).
Example [ A - 07 ]
Notes: 1) Maximum value is 29.
2) If value set to 0, Regeneration will never occur.
3) Default setting is 4 days for softeners.
Note: Refer to the capacity charts below to determine the correct regeneration day setting.
5.
To Exit Main Menu, press the Menu/Enter button.
Note: If no buttons are pressed for 60 seconds, the Main Menu will be exited automatically.
- How To Use The Capacity Charts EXAMPLE
10
HARDNESS = 20 gpg
20 gpg
UNIT SELECTED
32,000 GRAIN
IRON = 3 ppm X 4
12 gpg
NUMBER OF PERSONS
4
MANGANESE = 1 ppm X 4
4 gpg
COMPENSATED HARDNESS
36 gpg
TOTAL COMPENSATED HARDNESS
36 gpg
SIGNATURE 2 SERIES
Capacity
Figure 1
9# cu. ft. salt setting
Model
Capacity = 27,000 grains
Nominal 32,000 Grain Units (-32)
# of People
1
2
Hardness Range
3
4
5
6
7
8
9
Regeneration Frequency (# Days)
3 - 10
29
21
14
10
8
7
6
5
4
11 - 20
21
10
7
5
4
3
3
2
2
21 - 30
14
7
4
3
2
2
2
1
1
31 - 40
10
5
3
2
2
1
1
1
1
41 - 50
8
4
2
2
1
1
1
1
-
51 - 60
7
3
2
1
1
1
1
-
-
61 - 75
5
2
1
1
1
-
-
-
-
Example : The regeneration frequency should be programmed for every two (2) days.
Note :
If the water contains iron and / or manganese, increase regeneration frequency to a minimum of every 12 days to assure adequate cleaning of the resin. Use of resin cleaners or iron inhibiting salt is encouraged.
Model
TS24-S2 & TS24V Models - Capacity = 20,250 Grains
# of People
1
2
Hardness Range
3
4
5
6
7
8
9
Regeneration Frequency (# Days)
3 - 10
26
12
8
6
4
4
3
2
2
11 - 20
13
6
4
2
2
1
1
1
-
21 - 30
9
4
2
1
1
-
-
-
-
31 - 40
6
2
1
1
-
-
-
-
-
41 - 50
4
2
1
-
-
-
-
-
-
Note : All charts assume 75 gallons per person per day usage.
11
SIGNATURE 2 SERIES
Capacity
Model
TS32-S2 & TS32V Models - Capacity = 27,000 Grains
# of People
1
2
Hardness Range
4
5
6
7
8
9
Regeneration Frequency (# Days)
3 - 10
29
17
11
8
6
6
4
4
3
11 - 20
17
8
6
4
3
2
2
1
1
21 - 30
11
5
3
2
1
1
1
1
1
31 - 40
8
4
2
1
1
1
-
-
-
41 - 50
6
3
1
1
-
-
-
-
-
51 - 60
5
2
1
1
-
-
-
-
-
61 - 75
4
1
1
-
-
-
-
-
-
Model
TS48-S2 & TS48V Models - Capacity = 40,500 Grains
# of People
1
2
Hardness Range
3
4
5
6
7
8
9
Regeneration Frequency (# Days)
3 - 20
26
13
8
6
4
4
3
2
2
21 - 30
17
8
5
4
3
2
2
1
1
31 - 40
12
6
4
2
2
1
1
1
-
41 - 50
10
4
3
2
1
1
1
-
-
51 - 60
8
4
2
1
1
-
-
-
-
61 - 70
7
3
2
1
1
1
-
-
-
71 - 80
6
2
1
1
-
-
-
-
-
81 - 90
5
2
1
-
-
-
-
-
-
91 - 100
4
2
1
-
-
-
-
-
-
Model
TS64-S2 & TS64V Models - Capacity = 54,000 Grains
# of People
1
2
Hardness Range
12
3
3
4
5
6
7
8
9
Regeneration Frequency (# Days)
3 - 20
29
17
11
8
6
5
4
4
3
21 - 30
23
11
7
5
4
3
2
2
1
31 - 40
17
8
5
4
3
2
2
1
1
41 - 50
13
6
4
3
2
1
1
1
1
51 - 60
11
5
3
2
1
1
1
1
-
61 - 70
9
4
2
2
1
1
-
-
-
71 - 80
8
4
2
1
1
1
-
-
-
81 - 90
7
3
1
1
1
-
-
-
-
91 - 100
6
3
1
1
-
-
-
-
-
SIGNATURE 2 SERIES
Capacity
Model
TS96V Models - Capacity = 81,000 Grains
# of People
1
2
Hardness Range
3
4
5
6
7
8
9
Regeneration Frequency (# Days)
3 - 20
29
27
17
13
10
8
7
6
5
21 - 30
29
17
11
8
6
5
4
4
3
31 - 40
27
13
8
6
4
4
3
2
2
41 - 50
21
10
6
4
3
3
2
2
1
51 - 60
17
8
5
4
3
3
2
1
1
61 - 70
14
7
4
3
2
2
1
1
1
71 - 80
13
6
4
2
2
1
1
1
1
81 - 90
11
5
3
2
1
1
1
1
-
91 - 100
10
4
3
2
1
1
-
-
-
8
9
Model
TS128V Model - Capacity = 108,000 Grains
# of People
1
2
Hardness Range
3
4
5
6
7
Regeneration Frequency (# Days)
3 - 20
29
29
23
17
13
11
9
8
7
21 - 30
29
23
15
11
9
7
6
5
4
31 - 40
29
17
11
8
6
5
4
4
3
41 - 50
28
13
9
6
5
4
3
3
2
51 - 60
23
11
7
5
4
3
2
2
2
61 - 70
20
9
6
4
3
2
2
2
1
71 - 80
17
8
5
4
3
2
2
1
1
81 - 90
15
7
4
3
2
2
1
1
1
91 - 100
13
6
4
3
2
1
1
1
1
13
SIGNATURE 2 SERIES
Control Start-Up Procedures
Normal Operation
1. Home Display
Time Clock Softeners -Alternates between the display of Time of Day and Number of Days until the Next Regeneration.
- Days Remaining until the Next Regeneration will count down from the entered value until it reaches
1 day remaining.
- A Regeneration Cycle will then be initiated at the next designated regeneration time.
Starting Extra Regeneration Cycle
1.
To Start Delayed Extra CycleExample [ 1 ]
-
If Days Remaining Until Next Regeneration does not read ‘1’, press and hold the Set/Change button for 3 seconds until the display reads ‘1’.
-
Regeneration cycle will initiate at the next designated regeneration time.
2.
To start Immediate Extra Cycle
First complete above step.
-
With Days Remaining Until Next Regeneration at ‘1’.
-
Press and hold the Set/Change button.
-
After 3 seconds, the regeneration cycle will begin.
3.To Fast Cycle thru regeneration
First complete above 2 steps.
Note: Press and hold the Set/Change button for 3 seconds to advance to the next cycle step. Fast Cycle is not necessary unless desired to manually step through each cycle step. (Repeat until valve returns to the home display)
Softeners
Step 1
Step 2
Step 3
Step 4
Backwash
Brine & Rinse
Rapid Rinse
Brine Refill
Default (Min)
10
60
10
9 lbs/ cu ft
Note : Salt settings are pre-set at the factory for the maximum effeciency.
Do not reduce salt settings below 9 lbs. as the water level in the brine tank will not reach the grid plate.
14
SIGNATURE 2 SERIES
Control Start-Up Procedures
- Start Up Procedure 1. Advance control valve to BACKWASH (cycle 1) position and allow water to run to drain for 3 to 4 minutes.
Warning : Close valve on bypass prior to selecting the backwash position. After backwash position has been established, slightly open bypass to evacuate air from the media tank. Fully open valve when all air is depleted. This procedure will prevent media from being uplifted into control valve.
2. Advance control valve to BRINE REFILL (cycle 4) position and allow the brine tank to fill just over the salt grid plate.
3. Advance control valve to BRINE & RINSE (cycle 2) and allow the control valve to draw water from the brine tank until it stops. If no draw is observed, check tightness of brine line compression fittings.
4. Advance control valve to RAPID RINSE (cycle 3) position and let run to drain for 3 - 4 minutes.
5. Advance control valve to BRINE TANK REFILL (cycle 4) position and allow the control valve to automatically fill the brine tank.
Note : Control valve will advance to service position automatically.
- Disinfection For disinfection of your unit, please follow the Sani-System Procedure on the back of the packet provided.
- Filling The Brine Tank With Salt To expect a high level of performance and reliability, a salt manufactured specifically for water softeners must be used.
Salt of this grade is virtually free from dirt and other particulates that would eventually cause the softener to malfunction.
A pellet type salt is recommended, although any high quality water softener salt (such as solar salt) will suffice. If iron is
present in raw water, use of iron inhibiting salt is recommended. The salt level will decrease after each regeneration cycle.
Consequently, the salt compartment will need to be checked and replenished periodically.
1. Fill the brine tank or salt compartment with water softener salt as described above. This will be approximately 250
pounds of salt. (150 lbs. for cabinet models.)
Warning : Do not fill salt above level of the brine well.
2. Replace brine tank lid.
15
SIGNATURE 2 SERIES
Master Programming Mode
Master Programming Mode
To enter Master Programming Mode, press and hold both buttons for 5 seconds.
Note: All Master Programming functions have been preset at the factory. Unless a change is desired, it is NOT
necessary to enter Master Programming Mode.
1. Regeneration Time ( r )Example [ r 2A ]
- The time of day at which regeneration may take place is designated by the letter “r”.
- Default regeneration time setting for SOFTENERS is 2a
- The first display digit indicates A.M. or P.M. To change the value, press the Set/Change button.
- Press Menu/Enter button to accept the value and move to the next digit.
- The second and third display digits indicate the hour at which the regeneration will occur.
- Change the digits with the Set/Change button and accept with the Menu/Enter button.
- After the entire display flashes, press the Menu/Enter button to move to the next menu item.
2. Regeneration Cycle Step Times (Steps 1, 2, 3, 4)
Example [ 3 - 10 ]
- The next 4 displays set the duration of time in minutes for each regeneration cycle step.
- The step number which is currently modifiable is indicated on the far left of the display screen.
- The number of minutes allotted for the selected backwash step is displayed on the far right.
- Change the digit values using the Set/Change and Menu/Enter buttons as described above.
3. Bluetooth Enabled BE - 1 (ON)
BE - 0 (OFF)
4. Bluetooth Password BBPP is displayed for one second, then password is displayed.
5. To Exit the Master Programming Mode, press the Menu/Enter button until time of day returns.
Note: If no buttons are pressed for 60 seconds, the Master Programming Mode will be exited automatically.
16
SIGNATURE 2 SERIES
Master Programming Mode
- Final Check 1. Be certain the bypass valve is in the SERVICE position.
2. Make sure the power supply is connected to an uninterrupted 115-volt outlet.
3. Check that the time of day is set
4. Double check regeneration schedule.
5. Make final check for leaks!
6. Fill out warranty card online at www.csiwater.com
7. Leave all manuals with unit.
- Operation, Care and Cleaning When the bypass valve is in the SERVICE position (position of bypass lever is parallel to the inlet / outlet piping), water
is directed through the water softener. Water may be bypassed by turning the lever to the bypass position (position of
bypass lever is at right angles to inlet / outlet piping). Water to the home will bypass the softener and be untreated.
You should manually bypass the softener if :
1. The outside lines do not bypass the water softener and water is to be used for lawn sprinkling or other similar uses.
2. Servicing the water softener.
3. A water leak from the water softener is evident.
4. Shock treating water well and piping with chlorine or other disinfectant.
- To Skip A Regeneration 1. For vacations or extended periods of absence, the power supply can be disconnected from the control valve. It is
recommended that the 9-volt battery be removed.
2. Upon return, plug in cord and reset the time of day. Replace 9-volt battery.
- General Care and Cleaning 1. Do not place heavy or sharp objects on water softener or cabinet.
2. Use only mild soap and warm water to clean exterior of the unit. Never use harsh, abrasive cleaners.
3. Protect the water softener and drain line from freezing.
4. Reset time for daylight saving time periods.
5. Replace 9-volt battery once a year.
6. Inspect and clean the brine tank when sediment appears in the bottom of the salt compartment.
7. Always keep the brine tank supplied with good quality salt, a type designed for use in water softeners.
17
SIGNATURE 2 SERIES
Utilizing Bluetooth Control
To take advantage of the Bluetooth interface this feature must be set up on a compatible Bluetooth enabled smart phones
or tablets.
Note: Valves with a revision number greater or equal to “C2.00” are only compatible with Bluetooth 4.0+ (a.k.a.
Bluetooth LE) Smartphones and tablets. If you have an Android or Apple device with a compatible Bluetooth radio it can be used to connect to the valve. Valves with a revision number less than “C2.00” are only compatible with Android devices and these valves use a Bluetooth 2.0 radio. In the rest of this section valves with a revision number greater or equal to “C2.00” will be referred to as BTLE, valves with a revision number less than “C2.00” will be referred to as BT.
(The firmware revision of the valve can be viewed on the valve display for 2 seconds after the valve is powered up.)
Unfortunately due to changing Bluetooth and Tablet / Phone manufacturing standards, not all tablets and smart phones
are compatible with all valve versions. In general, the below table should guide you in compatibility.
BT Legacy View Valve
BTLE Legacy View Valve
Android Device with BT 4.0+
Yes
Yes
Android Device with older BT
Yes
No
Apple Device with BT 4.0+
No
Yes
1. Download and install the Legacy View app from the Google Play Store, Apple App Store or
www.ChandlerSystemsInc.com
2. If your valve revision is a BTLE valve you can skip this step. Otherwise, if it is a BT valve the following steps must be followed to pair your smart phone or tablet to the control valve.
• Open the settings menu on your smart phone or tablet and click on Bluetooth.
• Look for the softener or filter valve you want to connect to under the list of available Bluetooth devices.
• Select the device and pair (Default password is: 1234)
3. Open the Legacy View app
• Choose a valve device at any time from the list of available devices to connect to by clicking on it.
• If the valve you want to connect to doesn’t show up, or there is a problem connecting to a device you can press the “Scan for Devices” button or the Legacy View logo at any time to refresh the list and start the process over.
• If the valve device is a BTLE valve and it has a password other than the default password, the first time you
connect to it the app will ask you to enter the password. After entering it the first time you should not need to enter it again unless it changes.
4. BTLE Valve devices can be updated by the App. When the app is updated from the Google Play Store or the Apple App Store, it may contain an updated firmware program for the valve devices. These updates could contain new features or operational improvements. It is up to the user to allow these updates to be sent to the valve device. Uploading a new program takes approximately 1 minute.
FCC ID: SWPLV-019 or SWPEV-019-BLE
Name of Grantee:
CHANDLER SYSTEMS, INC.
Equipment Class:
Part 15 Low Power Communication Device
Notes:Legacy View Valve
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been
tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
18
SIGNATURE 2 SERIES
Control Valve Assembly
1
6
4
5
M
P
E
3
F
E
18
7
P
13
16
9
M
8
15
19
17
12
LETTERS IN DIAGRAM REPRESENT WIRING CONNECTIONS
* "F" Port is for softener flow meter connection (flow meter not shown)
14
10
Ref
Description
Part Number
Qty
0
Timered Power Head Assy.
21001X100
1
1
Softener Circuit Boad Assy.
21001X102
1
2
Encoder
20001X124
1
3
Front Plate
20001X004
1
4
Encoder Wheel
20001X007
1
5
Main Gear
20001X120
1
6
Power Supply
20001X125
1
7
Back Plate
20001X005
1
8
Lower Front Base For Cover
20111X002
1
9
Motor
20016X006
1
10
Lower Back Base for Cover
20111X003
1
11
Valve Cover
20111X000
1
12
Piston Screw
20001X003
1
13
Screw
SC10
3
14
Screw
SC9
3
15
Piston Washer
20001X002
1
16
Washer Circuit Board
20111X014
1
17
Screw Motor
SC2
1
21
Valve Hex Screw
20001X001
2
11
19
SIGNATURE 2 SERIES
Valve Body Assy. (Softener Version)
2
1
3
4
9
7
5
6
10
6A
11
8
23
12
14
15
13
16
17
18
20
20
17
19
22
21
24
SIGNATURE 2 SERIES
Valve Body Assy. Parts List(Softener Version)
Ref
#
Description
1
Piston Assembly
2
10-24 x 13/16 Screw
3
Seal & Spacer Kit
Description
Part #
Qty.
20251X305
1
N/S
1
20001X226
1
Part #
Qty.
Ref
#
20001X231
1
11
Brine Line Ferrule
3
12
Brine Line Compression Nut
1
13
10-24 X 1 Hex Screw
N/S
1
14
Injector Cap
20001X223
1
14a
Injectory Kit-Specify Size- Inc.
(1) ea #14, #15, #16, #17 & (2)
#13
20001X220
1
15
Injector Seal
20001X224
1
16
Injector Assy. Specify Size
20001X219
1
17
Injector Screen
20001X222
1
18
Injector Plug & O-Ring Assy.
20001X217
1
19
O-Ring
2000X215
1
20
O-Ring
20561X204
1
20001X226
20561X253
4
End Spacer
5
Flow Control Button 1.5 GPM
20251X266
1
Flow Control Button 2.0 GPM
20251X267
1
Flow Control Button 2.4 GPM
20251X268
1
Flow Control Button 3.0 GPM
20251X269
1
Flow Control Button 3.5 GPM
20251X270
1
Flow Control Button 4.0 GPM
20251X271
1
Flow Control Button 5.0 GPM
20251X272
1
Flow Control Button 7.0 GPM
20251X274
1
6
Plastic Flow Control Housing
20251X100
1
6a
Flow Control Assembly – Specify GPM Incl. (1) each #20
thru #23
Flow Control Assy. 1.5 GPMPVC
20251X256
1
Flow Control Assy. 2.0 GPMPVC
20251X257
1
Flow Control Assy. 2.4 GPMPVC
20251X258
Flow Control Assy. 3.0 GPMPVC
20251X259
1
Flow Control Assy. 3.5 GPMPVC
20251X260
1
Flow Control Assy. 5.0 GPMPVC
20251X262
1
Flow Control Assy. 7.0 GPMPVC
20251X264
1
7
Drain Line Fitting 90º Elbow
1/2” NPT X 1/2” Tubing
20251X255
1
8
Drain Retainer
20001X214
1
9
Brine Assembly
20561X225
1
10
BLFC Assembly .5 GPM
20001X228
1
Items #21 thru #24 used ONLY with clock regeneration
21
Mounting Clip
20561X201
2
22
8-18 X 5/8” Screw
20561X217
2
23
Adapter Coupling
N/S
2
23a
Adapter Coupling & O Ring
Assy. Incl. (1) #40 & (2) # 41
20561X215
1
24
O-Ring
20561X216
4
N/S indicates non-stocked item
Shaded Ref # indicates assembly or kit
21
SIGNATURE 2 SERIES
Bypass Assembly
(1)
(2)
Ref #
1
2
22
Description
Part #
Qty
Plastic Bypass Valve Assembly
20561X292
1
Bypass Valve 3/4” Stainless Steel
20561X270
1
Bypass Valve 1” Stainless Steel
20561X283
1
SIGNATURE 2 SERIES
Service Instructions / Instructional Videos Available at www.csiwater.com
A.
General Preliminary Instructions
PERFORM BEFORE ALL SERVICING OPERATIONS
1. Turn off water supply to conditioner.
-If the conditioner installation has a “three valve” bypass system, first open the valve in the bypass line, then close the valves at the conditioner inlet and outlet.
-If the conditioner has an integral bypass valve, put it in the bypass position.
-If there is only a shut off valve near the conditioner inlet, close it.
2. Remove cover and relieve water pressure in the conditioner by stepping the control into the backwash
position momentarily. Return the control to the service position.
3. Unplug electrical cord from outlet.
B.
To Replace Injectors & Screen
1. Follow steps A1 - A3 (above)
2. Remove injector cap screws and remove cap.
3. Remove injector assembly. Apply silicone lubricant to new injector assembly O rings and install. Be sure to push injector assembly tightly so O rings are seated. Install a new screen.
4. Apply silicone lubricant to new gasket and install on injector cap.
5. Follow D7 - D14.
C.
To Replace Powerhead
1. Remove the control valve cover and disconnect the power supply.
2. Disconnect the meter cable from circuit board and feed back through control (if existing meter is being re-used)
3. Remove screw and washer at drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily.
4. Put new powerhead on top of the valve. Be sure the drive pin on main gear engages slot in drive yoke (wide side of drive yoke upright must face to the left away from the motor).
5. Replace powerhead mounting screws. Replace screw and washer at drive yoke.
6. Reconnect meter signal, optical sensor, power supply, and circuit board signal wires.
7. Reinstall cover.
D.
To Replace Brine Valve
1. Follow steps A1 - A3
2. Remove the control valve cover. Disconnect the meter cable from the meter assembly.
3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead assembly will now lift off easily.
4. Remove piston retaining plate screws and pull upward on end of piston yoke until assembly is out of valve.
5. Pull brine valve from valve body.
6. Apply silicone lubricant to O ring on new brine valve assembly and press into brine valve hole, shoulder on bushing should be flush with injector body.
7. Reinstall piston and powerhead assembly.
8. Reconnect brine tube and drain line.
9. Return bypass or inlet valving to normal service position. Water pressure should now be applied to the
conditioner, and any bypass line shut off.
10. Check for leaks at all seal areas. Check drain seal with the control in the backwash position.
11. Plug electrical cord into outlet.
12. Set time of day and cycle control valve manually to assure proper function. Make sure control valve is
returned to the service position.
13. Make sure there is enough salt in the brine tank.
14. Start regeneration cycle manually if water is hard.
15. Replace control valve cover.
23
SIGNATURE 2 SERIES
Service Instructions / Instructional Videos Available at www.csiwater.com
E.
To Replace Piston Assembly
1. Follow steps A1 - A3
2. Remove control valve back cover. Disconnect the meter signal wire from the meter.
3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead assembly will now lift off easily.
4. Remove piston retaining plate screws.
5. Pull upward on end of piston yoke until assembly is out of valve.
6. Inspect the inside of the valve to make sure that all spacers and seals are in place, and that there is no foreign matter that would interfere with the valve operation.
7. Take new piston assembly and push piston into valve by means of the end plug. Twist drive yoke carefully in a clockwise direction to properly align it with drive gear. Reinstall piston retaining plate screws.
8. Place powerhead on top of valve. Be sure drive pin on main gear engages slot in drive yoke (wide side of drive yoke upright must face to the left away from the motor).
9. Replace powerhead mounting screws. Replace screw and washer at drive yoke.
10. Follow steps D9 - D14.
F.
To Replace Seals and Spacers
1. Follow steps A1 - A3.
2. Remove the control valve cover. Disconnect the meter signal wire from the meter.
3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead assembly will now lift off easily. Remove piston retaining plate screws.
4. Pull upward on end of piston rod yoke until assembly is out of valve. Remove seals and spacers. (Note: Special end spacer must be reused)
5. Lubricate new seals with silicone lubricant included in the seal and spacer kit. Make sure the special end spacer is properly seated in the valve body. Install new seals and spacers individually, pressing around the outer edge of each seal to make sure it is seated. (When all seals and spacers are seated properly, you will have a 1/4” of space between the top seal the the top of the valve body)
6. Follow Steps E7 - E10.
24
SIGNATURE 2 SERIES
Troubleshooting Guide
SYMPTOM
1.Softener Fails to
Regenerate
Automatically
2. Regeneration at
Wrong Time
3. Loss of Capacity
PROBABLE CAUSE
CORRECTION
Power supply plugged into
intermittentent or dead power source
Connect to constant power source
Improper control valve
programming
Reset program settings
Defective power supply
Replace power supply
Defective Drive motor
Replace motor
Time of day improperly set, due to
power failure
Reset time of day programming and
install 9-volt battery.
Regeneration time set improperly
Reset regeneration time programming
Increased raw water hardness
Increase hardness setting or decrease
days between regeneration
Brine concentration and or / quantity
Keep brine tank full of salt at all times.
Clean it yearly. Salt may be bridged.
If using a salt grid plate, ensure refill
water is over it.
Resin fouling
Call dealer. Find out how to confirm
it. Clean the resin and prevent future
fouling.
Poor distribution, channeling (uneven
bed surface)
Call dealer. Check backwash flow.
Regenerate more frequently
Internal valve leak
Call dealer. Replace spacers, seals
and / or piston
Resin age
Call dealer. Check for resin oxidation
caused by chlorine. Mushy resin.
Resin loss
Call dealer. Check for correct bed
depth. Broken distributor tube. Air or
gas in bed: well gas eliminator. Loose
brine line.
Check items listed in #1, #2, and #3
4. Poor Water Quality
5. High Salt Usage
6. Loss of Water Pressure
Bypass valve open
Close bypass valve.
Channeling
Check for too slow or high service
flow. Check for media fouling.
High salt setting
Lower brine tank refill time
Excessive water in brine tank
See symptom #7
Constant flow through the unit
Indicates plumbing leak (e.g. toilet
tank)
Regenerating too frequently
Lower hardness setting or increase
days between regeneration.
Scaling / fouling of inlet pipe
Clean or replace pipline. Pretreat to
prevent.
Fouled resin
Clean resin. Pretreat to prevent.
Improper backwash setting
Backwash more frequently
25
SIGNATURE 2 SERIES
Troubleshooting Guide
SYMPTOM
7. Excessive Water in
Brine Tank and / or
Salty Water to Service
PROBABLE CAUSE
CORRECTION
Plugged drain line or drain line control
Check flow to drain. Clean drainline
flow control button
Dirty or damaged brine valve
Clean or replace brine valve.
Plugged injector or screen
Clean or replace injector screen.
Low inlet pressure
Increase pressure to allow injector to
perform properly. (20 psig minimum)
Excessive brine refill cycle time
Lower brine refill time.
Check items listed in #1
8. Softener Fails to Use
Salt
9. Continuous Flow to
Drain
26
Improper control valve programming
Check and reset programming
Plugged / restrict drain line
Clean drain line and / or flow control
button
Injector and / or screen is plugged
Clean or replace injector and screen
No water in brine tank
Check for restriction in BLFC. Ensure
safety float is not stuck. Check brine
tank for leaks.
Water pressure is too low
Line pressure must be at least 20 psi.
Brine line injects air during brine draw
Check brine line connectionsfor air
leaks
Internal control leak
Call dealer. Check piston, seals and
spacers for scratches and dents.
Foreign material in control piston and
seals
Call dealer. Clean valve and replace
piston and seals.
Internal control leak
Same as above.
Valve jammed in backwash, brine or
rapid rinse position
Same as above.
Motor stopped or jammed
Check for jammed piston. Replace
piston and seals. Replace motor if
motor is unresponsive.
SIGNATURE 2 SERIES
Error Codes
Control Valve Error Code Diagnosis
Under normal operating conditions, when your control valve is in the “in service” position, the display should alternate
between the current time of day and the number of days remaining (for filters and time clock softeners) or gallons
remaining (for metered softeners) until the next regeneration. This is the “home display.” If the valve is currently going
through a regeneration cycle, the display will show the cycle step on the left side of the display and the number of minutes
remaining in that step on the right side of the display. If any other information is being displayed, then the valve is
informing you of an issue. There are five error codes which could indicate an issue with the control valve. When an
error is being displayed, the valve will be in a stopped position, and the buttons will not respond to being pressed. Even
if the cause of the error code is corrected, the error code will not clear until the power supply has been disconnected and
reconnected (this will be referred to as “cycling” the power). All error codes are displayed as the letters “Err” followed by a
flashing number 2-6:
Error 2 - Valve is searching for homing slot.
Allow valve to continue running. If the homing slot is found, the valve will return to the home display, otherwise, another
error code will appear.
Error 3 - No encoder slots are being seen.
This occurs when the motor is running, but the encoder is not seeing any of the slots in the encoder wheel. This can
happen if the encoder has been disconnected, but most commonly occurs when debris in the valve body has stopped the
piston, causing the encoder wheel to be unable to turn.
1. Check encoder connection. If the encoder is plugged in and snapped into place, skip to step #2 below. If
encoder is disconnected, reconnect it and cycle power to clear the error.
2. Disconnect powerhead from valve body, cycle power to clear the error code. Manually cycle the powerhead through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is
disconnected from the valve body. If the error 3 does not reappear, skip to step #3 below. If the error 3 does reappear, order a board & motor kit to replace the circuit board & motor.
3. Remove piston and seals from the valve body and inspect valve body for debris. Replace the seal & spacer kit. Inspect piston and replace piston if Teflon coating is worn
Error 4 - Unable to find homing slot.
1. Check encoder wheel for debris.
2. Cycle power. Valve should either find home or go to a different error code. If error 4 returns, replace
powerhead assembly.
Error 5 - Motor overload.
This occurs when the motor current is too high. This could be caused by an issue with the motor itself, but is typically
caused by friction in the valve body
1. Disconnect powerhead from valve body and cycle power to clear the error code.
2. If the error 5 returns, replace the motor. Otherwise, manually cycle the powerhead through the regeneration
cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the valve body. Either way, proceed to the next step.
3. Remove piston and seals from the valve body and inspect valve body for debris. Replace the seal & spacer kit. Inspect piston and replace piston if Teflon coating is worn.
Error 6 - No motor current.
This typically occurs if the motor cable has come unplugged from the circuit board. Check that the motor cable is plugged
into the circuit board and attached to the motor. If this is not the issue, the motor or circuit board may need to be replaced.
No Display
If your display is blank, there is no power going to the circuit board due to one of the following factors:
• The electrical outlet is not powered or is switched off
• The power cable has come unplugged from the circuit board
• The power supply has come unplugged from your electrical outlet
• The power supply has come unplugged from the control valve
• The power supply is not working
27
SIGNATURE 2 SERIES
Warranty
WATER TREATMENT EQUIPMENT
• If the tank is not the size indicated for the supply line size of the installation, as described in the manual.
This warranty cannot be transferred - it is extended only to the original
purchaser or first user of the product. by accepting and keeping this
product, you agree to all of the warranty terms and limitations of liability
described below.
• To any failure or malfunction resulting from abuse (including freezing),
improper or negligent; handling, shipping (by anyone
Important Warning: Read carefully the CSI Water Treatment Systems
Equipment Installation, Operating and Maintenance Instructions Manual
to avoid serious personal injury and property HAZARDS and to ensure
safe and proper care of this product.
Model Numbers Covered:
Water Softeners, Media Filters and Upflow Filters
*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE FAMILY
HOME, this warranty covers your water treatment equipment, if you are
the first user of this CSI Water Treatment Systems equipment and purchased it for single family home use - subject to all of the conditions, limitations and exclusions listed below. Purchasers who buy the CSI Water
Treatment Systems equipment for other purposes, and other component
parts are subject to more limited warranties and you should read all of the
terms included in this form to make sure you understand your warranty.
What is covered by this warranty?
CSI Water Treatment Systems warrants that at the time of manufacture,
the water treatment equipment shall be free from defects in material and
workmanship as follows :
Product
Warranty
Residential Mineral Tank
10 Years
Proprietary Control Valves
7 Years
Other Softener / Filter Control Valves
5 Years
Brine Tank
5 Years
Residential Reverse Osmosis System
5 Years
Other Accessories and Parts
1 Year
Brine Tank Components
1 Year
REVERE Wireless Low Salt Alarm
90 Days
* This warranty does not include media and/or cartridge filter elements.
Additional Terms & Conditions
What CSI Water Treatment Systems will do if you have a covered
warranty claim CSI will at its option either make repairs to correct any
defect in material or workmanship or supply and ship either new or used
replacement parts or products. CSI will not accept any claims for labor or
other costs.
Additional Exclusions and Limitations
This warranty is non-transferable and does not cover any failure or problem unless it was caused solely by a defect in material or workmanship.
In addition, this warranty shall not apply :
• If the water treatment equipment is not correctly installed, operated,
repaired and maintained as described in the Installation, Operating &
Maintenance Instructions Manual provided with the product.
• If the unit has not always been operated within the factory calibrated
temperature limits, and at a water pressure not exceeding 125 psi other than CSI), storage, use, operation, accident; or alteration, lightning,
flooding or other environmental conditions;
• To any failure or malfunction resulting from failure to keep the unit
full of potable water, free to circulate at all times; and with the tank
free of damaging water sediment or scale deposits;
• This warranty does not cover labor costs, shipping charges, service
charges, delivery expenses, property damage, administrative fees or
any costs incurred by the purchaser in removing or reinstalling the
water treatment equipment.
• The warranty does not cover any claims submitted to CSI more than
30 days after expiration of the applicable warranty, and does not
apply unless prompt notice of any claim is given to an authorized CSI
Dealer or to CSI or a designated contractor is provided access to the
installation and to the water treatment equipment.
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. NO CSI REPRESENTATIVE OR ANY OTHER PARTY
IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE
EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.
Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE. Some
states do not allow limitations on how long an implied warranty lasts, so
the above limitations may not apply to you.
Limitations of Remedies
The remedies contained in this warranty are the purchaser’s exclusive
remedies. In no circumstances will CSI or the seller of the product be
liable for more than, and purchaser-user’s remedies shall not exceed,
the price paid for the product. In no case shall CSI or seller be liable for
any special, incidental, contingent or consequential damages. Special,
incidental, contingent and consequential damages for which CSI is not
liable include, but are not limited to, inconvenience, loss or damage to
property, consequential mold damage, loss of profits, loss of savings
or revenue, loss of use of the products or any associated equipment,
facilities, buildings or services, downtime, and the claims of third parties
including customers. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitations or
exclusion may not apply to you.
What to do if you have a problem covered by this warranty
Any warranty coverage must be authorized by CSI. Contact the person
from whom you purchased the product, who must receive authorization
from a CSI Dealer .
If your product is new and not used and you wish to return it, contact your
CSI Dealer.
• Defects caused as a direct result of the incoming water quality
CSI WATER TREATMENT SYSTEMS
28
710 Orange St, Ashland, OH 44805 l PH 419-281-6829 l FAX 419-281-2375
www.csiwater.com
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