Intercom System Operation Manual
Intercom System Operation Manual
7340 SW Durham Road • Portland, OR 97224 USA
Phone: 503-684-6647 • 1-800-527-0555
Fax: 503-620-2943 • email: [email protected]
www.firecom.com
TABLE OF CONTENTS
Safety Information
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Intercom Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Wire Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1
SAFETY INFORMATION
Overview
The Firecom pantherCCS is a digital intercom designed for use in rugged, physical conditions and challenging
acoustic environments. The durable construction, with recessed controls, is ideal for use on fire apparatus, emergency
vehicles or any other mobile command equipment. The pantherCCS provides high volume, clear digital audio
communication. NFPA 1500 standards require hearing protection for extreme noise environments over 98dB.
Firecom headsets should be added to the intercom system for additional hearing protection.
The digital, two-wire system is designed to provide clear communication for all personnel with minimum connections.
Multiple pantherCCS units may be installed in series to service a large network of stations without any loss of signal.
The remote unit, typically installed at the ladder tip, continuously transmits to base station units. Base station units
include a Push-To-Talk (PTT) button to transmit to other intercom positions. Both the remote unit and base station
are equipped with two headset jacks. With the addition of headsets, all personnel will have full two-way intercom
communication, radio transmit and receive (requires an interface box), as well as 24db noise reduction to meet
NFPA 1500 standards.
Radio transmit and receive can be added to the pantherCCS with the analog interface unit. The interface option
provides full radio communications with either a Firecom "in-cab" intercom or with direct input from a two-way radio.
The pantherCCS base stations keep personnel fully informed by monitoring radio traffic. In addition, all positions on
the pantherCCS have radio transmit capability by using the PTT button on the Firecom headset.
Headphone jacks are provided for full duplex, hands-free communication, with the addition of Firecom headsets.
WARNING
Safety Information
Firecom’s pantherCCS intercom speaker is loud enough to cause hearing damage. Use the
volume control provided on the intercom to reduce the speaker volume to a safe level for the
environment in which the intercom is being used or use Firecom headsets to reduce noise.
2
FEATURES
Mounting Holes (4)
Speaker
Status Light
Mic
PTT (Push To Talk)
(Not Required On Remote Units)
Volume Control
Headset Jack (2)
Power Switch (Optional)
Wire Connection
(See Wiring/Intercom Connection)
Speaker
The speaker broadcasts audio when headsets are not used.
Status Light
The status light illuminates when a station is operating properly. An internal diagnostic check is performed every
time a unit is turned on.
Volume Control
The volume knob controls the audio level of the speaker. It will not turn the audio off completely.
Microphone
The microphone receives audio. It is activated by the PTT button on base stations and “live” on remote stations.
Panel PTT Button
The PTT button activates the microphone on base stations and is not required on remote stations.
Power Switch
The power switch is optional and controls station power. It will not affect other stations.
Headset Jacks
Firecom headsets may be used in the headset jacks for hands-free, full-duplex communications or private broadcast.
Additional radio or in-cab communications are available. See “Options and Accessories” section in this manual.
Wire Connection
See “System Wiring” section in this manual.
Mounting Holes
See “Installation/Mounting” section in this manual.
3
INTERCOM MODELS
There are two pantherCCS intercom models: base stations and remote stations.
Base Station
Base stations broadcast
sound via a speaker when
audio is provided from
another unit. Depressing
the PTT button activates
the microphone and
deactivates the speaker.
When a headset is used,
hands-free full-duplex
communication is available.
All parties need headsets
for privacy.
"Live" Mic
No PTT
(Push To Talk)
Required
Remote Station
Remote stations have “live”
voice activated microphones
that will always broadcast to
other stations when sound
is present. The speaker is
activated only when other
units are sending. When a
headset is used, hands-free
full-duplex communication
is available for private
broadcast.
OPERATION
Without headset
Base station audio is sent over the network to other stations when the panel PTT is depressed and sound is present
on the microphone. When multiple stations are on a network, a “first come, first served” principle is employed
between base stations with panel PTT buttons. Depressing a panel PTT button always disengages the respective
station’s speaker.
Remote stations employ voice activated microphones that transmit audio over the network when sound is present at
the microphone. Audio from other stations will engage a remote speaker and disengage a remote microphone
when sent via a panel PTT button.
With headset
Headset usage provides hands-free full-duplex communications between stations. If two stations are using headsets,
they will be able to talk and hear each other without depressing PTT buttons. Radio communication is possible with
Firecom accessories (see “Options and Accessories” section in this manual).
If one base station is using a headset and others are not, speaking into the headset microphone will allow the
user to be heard over other base station speakers. If the user is depressing the panel PTT and speaks into the
headset microphone, the user’s voice will transmit over remote station speakers. If a remote station is employing
a headset and others are not, simply speaking into the headset microphone will allow the user to be heard over
other station’s speakers.
Radio Communications
Radio broadcast and reception are available with the addition of a Firecom interface unit (see “Options and
Accessories” section). Once an interface unit is installed on a network, radio communication is possible at every
unit on the network. Incoming radio traffic will be heard on base station speakers and headsets at remote and
base stations, but not heard on remote station speakers. A headset is required to transmit over the radio. Any
headset, at any station, may transmit over the radio by simply pressing the red PTT button located on the headset,
and speaking into the headset microphone. Use only Firecom headsets.
4
INSTALLATION
The pantherCCS can be mounted on a flat surface using (4) bolts or studs. Bolt holes are provided in the pantherCCS
housing that allow the unit to be secured to the selected mounting location using bolts or mounting studs.
Mounting and Overall Dimensions
6.50
2.50
3.780
FLAT PLATE
W/ STUDS
1.50
3.780
11.25
WIRING
MOUNTING HARDWARE: 1/4 INCH.
NUT/LOCK WASHER/FLAT WASHER
MAX. TORQUE 85 IN-LBS.
(4) PLACES
Mounting Hardware (not provided)
(4) 1/4 X 1-1/ 2 inch bolts or studs
(4) flat washers
(4) lock washers
(4) nuts
Note: Flat washers are required for assembly against plastic housing
WARNING
Safety Information
Do not install unit on a flat, horizontal surface. If installed improperly, wet weather
may cause water to pool in the microphone port, decreasing performance.
Unit must be installed at an angle of 45 degrees or more.
5
WIRE CONNECTIONS
Power
12 VDC (2.5 Amps maximum)
Wire Size
Power:18 gauge Min.
Network: 22 gauge Min.
(Shielded twisted pairs are optimal
but not required.)
Cable Style
Cable 18/6
BLK • PWR (–)
RED • PWR (+)
WHT • Net (–)
GRN • Net (+)
ORG • Net (+)
BLU • Net (–)
6
Bulkhead Conn. Style
Deutsch Conn.
HD10-3
Deutsch Conn.
HD10-5
3A • N/A
3B • PWR (–)
3C • PWR (+)
5A • Net (–)
5B • Net (+)
5C • Shield
5D • Net (+)
5E • Net (–)
SYSTEM WIRING
Over 100 devices can operate on one network, but only 8 full-duplex conversations can occur simultaneously.
The 2-wire network is connected by wiring intercoms in series. The positive network wire of one unit is connected
to the positive network wire of the second unit. The negative network wires are connected similarly. Network wires
between units must remain in pairs. Twisted pair wiring is prefered but not required. Both two unit wiring and multiple
unit wiring are shown below. The ends of a network are always completed with a terminator.
ORG/ 5D
BLU/ 5E
ORG/ 5D
POWER
(+) RED/ 3C
(-) BLK/ 3B
GRN/ 5B
GRN/ 5B
WHT/ 5A
WHT/ 5A
POWER
(+) RED/ 3C
(-) BLK/ 3B
BLU/ 5E
TERMINATOR
TERMINATOR
Two Unit Wiring
Wire Connection: Cable / Deutsch Connectors (see “Wire Connections” section for additional information).
ORG/ 5D
GRN/ 5B
GRN/ 5B GRN/ 5B
BLU/ 5E
POWER
(+) RED/ 3C
(-) BLK/ 3B
WHT/ 5A WHT/ 5A
ORG/ 5D ORG/ 5D
POWER
(+) RED/ 3C
(-) BLK/ 3B
BLU/ 5E BLU/ 5E
POWER
(+) RED/ 3C
(-) BLK/ 3B
WHI/ 5A
TERMINATOR
TERMINATOR
Multiple Unit Wiring
Wire Connection: Cable / Deutsch Connectors (see “Wire Connections” section for additional information).
Terminators
Two terminators are provided to complete a network circuit. The terminators are located at both ends of a network.
For optimal performance, install terminators as close to the unit as possible and no further than 6 feet in wire
length away. 51Ohm terminators are available from Firecom (see “Options and Accessories” section).
7
TROUBLESHOOTING
When properly installed and powered, a pantherCCS intercom network will perform reliably even in a harsh environment. If you believe one or more of your intercom units are malfunctioning, use the following troubleshooting
information to locate the problem.
If the symptoms you are experiencing are not covered in this manual, or if you are having difficulty troubleshooting
your system, contact your local Firecom dealer for assistance.
Problem: One or more intercoms are not working.
• Check that the status light is on for each intercom.
If status light is out:
Check that the power switch is on if it has one.
Check that the station has power connected to it. (See “Installation” section.)
Check that the network wiring is connected properly. (See “Installation” section.)
If status light is out, but power is being applied to the intercom, the intercom is malfunctioning and should be
serviced by an intercom technician.
Problem: Cannot hear voice traffic on the speaker of an intercom.
• If there is a headset connected to the intercom unit, disconnect it.
• Adjust the volume control on the intercom.
• Be sure you are not pressing the PTT button while you are trying to listen.
• Check if other users can hear you talk on the intercom. If you can talk on the intercom but can not hear
through the speaker, the intercom is malfunctioning and should be serviced by an intercom technician.
Problem: Cannot talk through the intercom microphone.
• If there is a headset connected to the intercom unit, disconnect it.
• Be sure to press the PTT button when talking from a base unit.
• If you are trying to talk on a remote unit, be sure you are speaking loudly enough to activate the
voice-activated microphone.
Can you hear traffic on the intercom through the speaker?
1.If you can’t talk or listen on the intercom, check the connection of the signal wires to your intercom unit.
2. If you can hear voice traffic on the intercom but cannot talk through the microphone, the intercom is
malfunctioning and should be serviced by an intercom technician.
Problem: When listening to an intercom with a headset, the sound is distorted or intermittent.
• Clean the headset plug and jack with contact cleaner.
• Insert and remove the headset plug into the headset jack a few times to remove oxide build up on
the contact.
Problem: Noise or static is heard over the network.
• Make sure the network connections are clean.
• Turn the unit off and back on after 5 seconds.
Problem: Audio can be transmitted to, but not heard by, other units.
• Check the terminators on the network. Make sure they are connected and have the proper resistance.
If a problem persists in a headset or intercom unit, contact Firecom for a Return Merchandise Authorization (RMA)
number. Return the headset or intercom for replacement or repair.
CONTACT:
8
Firecom 1-800-527-0555
7340 SW Durham Road
Portland, OR 97224
USA
OPTIONS AND ACCESSORIES
UH-10
Part No. 105-0192-00
Under-helmet radio transmit headset. Adjustable volume, noise-canceling electret microphone, adjustable headstrap,
flex-style boom rotates for left or right dress, comfortable liquid foam ear seals. 24dB NRR. (Red PTT located
on dome.)
UH-10S
Part No. 105-0196-00
Under-helmet headset, one slotted dome without speaker. Radio transmit capable. Noise-canceling electret microphone, flex-style boom rotates for right or left dress. (Red PTT.)
Terminators, Standard
108-0051-00
Network terminators used with pantherCCS 2-wire networks.
Qty (2) per package
Terminators, Deutsch Connector
108-0052-00
Network terminators used with pantherCCS 2-wire networks incorporating Deutsch HD-10 style connectors. These
terminators install into the unit’s mating plug.
Qty (2) per package
Cable Connectors, Deutsch
107-0500-05
A set of mating cable connectors for use with pantherCCS Deutsch style bulk head connector units. Two connectors
and pins included.
Analog Interface, 30xx Intercom & Single Radio
108-0510-00
This unit allows the addition of a Firecom 30xx intercom and an optional radio to the pantherCCS 2-wire network.
With the integration of this unit anyone on the 2-wire network will be able to send and receive radio communications
as well as talk to anyone on a Firecom 30xx intercom.
DR-1C
108-0671-10
This is a selector switch box that allows a user to toggle between two independent radios for transmission and
reception.
HE-150
108-0675-00
15' coiled headset extension cable for use with any single-plug headset for greater mobility at pump panel position.
MAINTENANCE
Clean headset jacks as required.
9
WARRANTY
Two-Year Limited Warranty to the Original Purchaser
Sonetics Corporation warrants to the original purchaser of its products, that they will be free from defects in materials and workmanship, under normal and proper use, for the period of two years from date of purchase. Sonetics Corporation will repair or
replace, at its option, any parts showing factory defects during this warranty period, subject to the following provisions. This warranty
applies only to a new product which has been sold through authorized channels of distribution. All work under warranty must be
performed by Sonetics Corporation. All returned products must be shipped to our address, freight prepaid, accompanied by a
dated proof of purchase. The purchaser voids this warranty if he, she or others attempt to repair, service or alter the product in
any way. This warranty does not apply in the event of accident, abuse, improper installation, unauthorized repair, tampering,
modification, fire, flood, collision, or other damage from external sources, including damage which is caused by user replaceable
parts (leaking batteries, etc.). This warranty does not extend to any other equipment or apparatus to which this product may be
attached or connected. The foregoing is your sole remedy for failure in service or defects. Sonetics Corporation shall not be liable
under this or any implied warranty for incidental or consequential damages, nor for any installation or removal costs or
other service fees. This warranty is in lieu of all other warranties, express or implied, including the warranty of
merchantability or fitness of use, which are hereby excluded. To the extent that this exclusion is not legally enforceable, the
duration of such implied warranties shall be limited to two years from date of purchase. No suit for breach of express or implied
warranty may be brought after two years from date of purchase.
WARNING
Safety Information
Firecom’s pantherCCS intercom speaker is loud enough to cause hearing damage. Use the
volume control provided on the intercom to reduce the speaker volume to a safe level for the
environment in which the intercom is being used or use Firecom headsets to reduce noise.
10
FIRECOM is a division of Sonetics Corporation
7340 SW Durham Road • Portland, Oregon 97224
800-527-0555 • 503-684-6647 • Fax: 503-620-2943
Email: [email protected] • www.firecom.com
Copyright © 2004 Sonetics Corporation - All rights reserved.
The information in this document is subject to change without notice.
No part of this document may be reproduced in any form without prior written consent of Sonetics Corporation.
This document is part number 600-0500-00 RevB. Printed in U.S.A.
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