Control4 Safety and Security Solutions Guide

Control4 Safety and Security Solutions Guide
Control4® Smart Home
Safety and Security Guide
Safety and security overview . . . . . . . . . . . . . . . . . . . . . . . 2
Using the Security menu . . . . . . . . . . . . . . . . . . . . . . . . . 3
Accessing the Security menu . . . . . . . . . . . . . . . . . . . . 3
Arming your system . . . . . . . . . . . . . . . . . . . . . . . . . 3
Disarming your system . . . . . . . . . . . . . . . . . . . . . . . . 4
Sending an emergency alert . . . . . . . . . . . . . . . . . . . . . 4
Viewing individual zones . . . . . . . . . . . . . . . . . . . . . . . 5
Viewing the security event history . . . . . . . . . . . . . . . . . 5
Pretending you’re home when you’re not . . . . . . . . . . . . . . . .6
Using the intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using door locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Viewing security cameras . . . . . . . . . . . . . . . . . . . . . . . . . 8
Touch screen alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Note: The information in this guide applies to the latest Control4
system capabilities. Features can vary between customized
installations and Control4 software releases, so contact your
dealer with any questions about available features.
Safety and security overview
Your Control4 system means more than just convenience—it means safety,
as well. Use your automated home to monitor security cameras, control your
security system, and even simulate occupancy while you’re away.
The Security screen is the primary security interface for your system.
View system
status and arm/
disarm security
(default view)
Review the
detailed security
events log
View individual
zone status and
arm/disarm each
Arm/Disarm button
Select to arm and disarm
your security system or
cancel an alert.
Select to quickly report
a fire, police, or panic
If “mockupancy” is enabled,
disarming your security
system begins recording
device behaviors to play
back when security is armed.
See page 6 for more
Select to operate alarm
panel functions specific
to your system.
Using the Security menu
Whatever security system your home uses, Control4 gives you an easy-to-use
interface for arming, disarming, and controlling it. You can send a panic alert,
view the history of all logged security events, and even directly control security
Arming your system
To arm your system:
1 Select the green Press to ARM button in the middle of the screen.
Accessing the Security menu
To access the Security menu:
1 On a Navigator’s home screen, select Security, then Security System.
2 In the Arming Mode list, select Home or Away. The button changes to
red, and you are given a countdown to exit the building before the alarm
system is armed.
The Security menu opens.
Tip: To change the length of time delay, or to require a PIN code be
entered for arming, ask your Control4 Dealer.
3 To cancel the countdown timer and disarm the system, select the Cancel
Disarming your system
To disarm your system:
1 Upon entry to your home, an Entry Delay timer begins counting down if
your security system has been triggered, or the Press to DISARM button
remains if the security system has not yet been activated.
Sending an emergency alert
You can send a manual fire, police, or panic alert from any Navigator, even
while the security system is disarmed. (Availability and method of sending the
alerts depends on your security system provider.)
To send an emergency alert:
1 From any Navigator’s Security menu, select the Emergency icon.
2 Select the red Cancel or Press to DISARM button in the middle of the
screen. A security keypad opens so you can enter your security PIN.
3 Enter your security PIN, then select Done.
A list of emergency alert options opens.
2 Select one of the alerts, then select Yes at the confirmation message.
3 To cancel the alert, select the Press to DISMISS button.
Important: Canceling the alert will not recall emergency services that
have already been dispatched to your home.
Viewing individual zones
The main Security menu shows you the state of your security system as a
whole, but you can keep an eye on individual security zones, too.
To view security zones:
To view security event history, the History agent must be included in your
home automation project. Ask your installer for details.
To view the security history:
1 From the Security menu, select the History icon near the top of the screen.
1 From the Security menu, select the Zones icon near the top of the screen.
The event history opens.
The Zones screen opens. In this screen, you can view the status of each
security zone in your house. If a device is controllable by the Control4
system (such as a front gate), you can control it from here.
2 To filter the results, select (or deselect) any of these icons in the upperright corner of the screen:
2 To view only “open” zones (zones that have detected something), select
the three-dot options menu, then select Open Zones.
Info—Zone openings, closings,
and state changes
Warnings—Emergency alerts and
failures of armings and disarmings
Critical—Alarm triggerings and
Viewing the security event history
Your Control4 system records each security event, including alarms, sensor
detections, and arming and disarmings.
Pretending you’re home when you’re not
Have you ever used those appliance timers to turn lights on and off while
you’re gone? They’re not the easiest to set up, and their predictability (and
limited functions) might fool Abbott & Costello, but not many other intruders.
Enter Control4’s Mockupancy feature.
Mockupancy is a type of “occupancy simulation.” Control4 can keep track of
all lighting, blinds, and video entertainment while you’re at home. When you
leave the house and put Control4 in “Away” mode, Control4 will replay those
behaviors throughout your automated system (using slightly randomized
times). To an outside observer, it will look just like you’re home, watching your
favorite shows and turning lights on and off at the expected times.
Using the intercom
Your Control4 system includes powerful Intercom features that let you monitor
and communicate easily with all of your Intercom-compatible devices. With at
least two devices in your system, you can send and receive high-quality audio
and video throughout your home. You can:
• See and hear who is at the front door before you answer. (Requires videocapable touch screens and a door station)
• Call a group of Intercom devices to invite your whole family to dinner and
easily manage your own groups.
• Monitor your baby’s room. (Requires two Intercom-capable touch screens)
• Call from one room to another, using a touch screen or a third-party app
on a mobile device.
• Receive a Door Station call in the back yard (or in a room without a touch
screen) on your smartphone.
For more information, see the Smart Home: Intercom Guide
Your Control4 Dealer can set up custom programming or keypad buttons to
start recording and playback. Your dealer can also link your security system
with Mockupancy so that the system continually learns while security is
disarmed and automatically plays back the simulation while security is armed.
If using keypad buttons, the button LED colors are automatically set red for
recording, green for playback, and blue for idle.
For help setting up this feature, ask your Control4 Dealer.
Using door locks
You can lock and unlock any connected door lock, as well as keep track of
who accesses the locks and when (if supported by the lock), by using a touch
screen or other Navigator. Supported features vary by lock type, but here are
some examples.
To set up a lock user:
1 In Locks & Sensors, select the arrow next to the lock name to open its
settings menu.
To lock or unlock a door:
1 From your Control4 home page, select Security, then select Locks &
Sensors. Each lock or door is marked with an icon that shows the locked/
unlocked state, as well as a battery indicator (if the lock’s batteries are
2 Select Users, then select the + button.
3 Type the User Name and the User Code they will use, change any other
user settings, then select the checkmark button. (Maximum number of
users is limited by lock type.)
2 Make sure the currently selected room is the room containing the door
lock (or All Rooms), then tap the lock’s button to toggle it locked/
To view lock access history:
1 In Locks & Sensors, select the arrow next to the lock name to open its
settings menu.
2 Select History. The recent usage of the lock is displayed.
Viewing security cameras
If you have security cameras, you can view their video feeds one at a time or
several at once. You can add up to eight cameras per page for Control4 for
PC/MAC, 10 cameras per page for touch screens, and up to 18 cameras per
page for TV display.
Cameras can be installed anywhere you need to monitor activity, from outside
entrances and pools to the garage or the baby’s room. You can also position a
camera to look at the main entrance from several feet away, so you don’t have
to rely on the Door Station’s forward-facing camera. You can even define a live
webcam on the Internet (such as a traffic cam) as a “camera” to monitor.
To view a camera’s video:
1 From your Control4 home page, select Security, then select Cameras.
Thumbnail views of each camera are displayed.
To change lock settings:
1 In Locks & Sensors, select the arrow next to the lock name to open its
settings menu.
2 Select Settings. Available settings vary by lock type, but settings could
• Admin code
• To use camera controls or views (if supported), select More.
• Schedule lock time
• To display the camera view full screen, select Full Screen.
• Number of log (history) items
• Failed attempts log
• Lock modes
2 Select a camera to view.
Touch screen alerts
Your T3 Touch Screen can alert you of doors opening or if any security zone
experiences a change of state (for example, occupied or unoccupied). This
ability is dependent on the security hardware installed in your home.
To set your touch screen to react to a change in the state of a security zone:
1 Go into the room’s Security screen, then select Settings. The Settings
screen opens.
To set your touch screen to react to an entry/exit:
1 Go into the room’s Security screen, then select Settings.
The Settings screen opens.
2 To make the touch screen open the Status screen when an entry/exit is
detected, select the On switch for Go to status screen on exit/entry delay.
2 Select the On switch for Chime on zone state change.
3 To make the touch screen play a chime when an entry/exit is detected,
select the On switch for Chime on exit/entry delay.
Legal notices
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Copyright ©2016, Control4 Corporation. All rights reserved. Control4, the Control4 logo,
the 4-ball logo, 4Store, 4Sight, Control4 My Home, and Mockupancy are registered
trademarks or trademarks of Control4 Corporation in the United States and/or
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Contact information
Control4 Corporation
11734 S. Election Road
Salt Lake City, UT 84020 USA | 888.400.4070
2016-09-13 MS
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