HDZ Series 1080p IP PTZ Dome Quick Installation Guide 800-11874V2 - Rev A - 07/2013 10. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards. Using replacement parts or accessories other than the original manufacturers may invalidate the warranty. Cautions and Warnings CAUTION Risk of explosion if Battery is replaced by an incorrect type. Dispose of used batteries in accordance with local laws. RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. WARNING Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING To ensure compliance with electrical safety standards, CSA Certified/UL Listed Class 2 power adapters are required. High Power over Ethernet (PoE+) shall be supplied by listed Information Technology Equipment meeting the IEEE 802.3at-2009 PoE+ standard. The PoE is not intended to be connected to exposed (outside plant) networks. Before You Begin The Honeywell HDZ Series high definition, True Day/Night 1080p IP PTZ dome camera is a high resolution network camera designed for use in a wide range of video surveillance applications. The camera supports H.264 main profile compression and streams video at up to 30 frames per second (NTSC) or 25 fps (PAL) at 1080p resolution. Before you begin, check that you have received all of the parts listed below. If any parts are missing or damaged, contact your dealer immediately. FCC Statement of Compliance Information to the User: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. HDZ20HD(X) • • • • PTZ dome camera Indoor mount kit Honeywell logo label Lubricant • • • Installation CD Quick Installation Guide Torx driver HDZ20HDE(X) • • • • • PTZ dome camera Outdoor mount kit Honeywell logo label Lubricant Installation CD • M5 security and standard screws (1 each) Quick Installation Guide Torx driver Note Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada. Manufacturer’s Declaration of Conformance The manufacturer declares that the equipment supplied with this guide is compliant with the European Parliament and Council Directive on the Restrictions of the use of certain Hazardous Substances in electrical and electronic equipment (2011/65/EU), General Product Safety Directive (2001/95/EC) and the essential requirements of the EMC Directive (2004/108/EC), conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950-1 for electrical equipment safety. WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. • • Assembling the Camera Camera assembly is quick and easy. To assemble the camera: 1. Take the camera and all other components out of the packaging. 2. Rotate and remove the protective cover bag from the camera body. 3. Use the torx driver to remove the dome cover. 4. Remove the foam and tape from inside the dome. 5. Remove the lens cap from the camera lens. 6. Use the torx driver to fasten the dome cover to the camera body. 7. Leave the protective film on the dome cover until installation is complete. Waste Electrical and Electronic Equipment (WEEE) Correct Disposal of this Product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures. Safety Instructions Before installing or operating the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference. 1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions. 2. INSTALLATION • Install in accordance with the manufacturer’s instructions. • Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. • Do not install indoor rated models in outdoor locations. • Any wall or ceiling mounting of the product should follow the manufacturer’s instructions and use a mounting kit approved or recommended by the manufacturer. 3. POWER SOURCES - This product should be operated only from the type of power source indicated on the marking label. 4. HEAT - Situate away from items that produce heat or are heat sources such as radiators, heat registers, stoves, or other products (including amplifiers). 5. MOUNTING SYSTEM - Use only with a mounting system recommended by the manufacturer, or sold with the product. 6. ATTACHMENTS - Do not use attachments not recommended by the product manufacturer as they may result in the risk of fire, electric shock, or injury to persons. 7. ACCESSORIES - Only use accessories specified by the manufacturer. 8. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 9. SERVICING - Do not attempt to service this unit yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. Document 800-11874V2 – Rev A – 07/2013 Mounting the Camera You can install the camera to a ceiling, wall, pole, parapet, or roof using the following Honeywell products: Model No. Description Indoor Outdoor HDZINBKT In-Ceiling Bracket HDCM1 Ceiling Mount HDXWM2 Wall Mount HDPRM2 Parapet/Flat Roof Mount HDXCMA1 Corner Mount Adapter for HDXWM2 HDXPMA2 Pole Mount Adapter for HDXWM2 Refer to the installation instructions included with the mounts for more detailed instructions on installing the mount and camera. See the following sections for more information on installing the HDZ series camera with the HDCM1, HDXWM2, and HDPRM2 mounts. Note If you are installing the camera with the HDZINBKT in-ceiling bracket, follow the installation instructions included with the bracket. Using Safety Cable During Installation The HDZ Series camera includes an eyelet for attaching a safety cable to securely fix the camera to the mounting structure. It is recommended that you install a safety cable (such as a 3/32-in. [2.4 mm] plastic coated aircraft cable) to secure the camera to the building structure. This will prevent the camera from falling during installation. The cable must be strong enough to support the weight of the camera (4.9 lb [2.2 kg] for the indoor model, 5.7 lb [2.6 kg] for the outdoor model). HDZ20HD(X) Back Plate 2. If you are using a corner or pole adapter, feed the cables through the cable access hole of the adapter, and then attach the adapter to the mounting surface using appropriate mounting hardware. 3. Feed the cables through the mount, leaving approximately 1 ft (0.3 m) extending past the end of the mount. Optionally, you can feed the cables through the 0.75 in. (19 mm) conduit hole at the base of the mount arm (see below). Note If you are using the recommended safety cable, feed it through the mount and attach one end to the camera eyelet and the other end to the building structure. Eyelet location on indoor dome back panel Feed cables through the mount kit Screw the mount kit onto the wall mount HDZ20HDE(X) Back Plate Eyelet location on outdoor dome back panel Attach the camera body onto the mount kit Tighten the screw at the top of the camera after connecting the three parts 19 mm (0.75 in.) cable access hole for surfacemounted conduit. Cable access hole for field service. Installing an Indoor Ceiling Mount (HDCM1) The HDCM1 ceiling mount weighs 4 lb (1.8 kg) and can be installed directly to a load-bearing ceiling. HDCM1 has a maximum load rating of 26 lb (11.7 kg) and is for indoor use only. 1. Ensure that the ceiling can support the combined weight of the camera and the mount (at least 8.8 lb [4.0 kg]). 2. Make a cable entry hole in the ceiling. 3. Feed the cables through the mount, leaving approximately 1 ft (0.3 m) extending past the end of the mount. Feed cables through the mount kit Screw the mount kit onto the ceiling mount Attach the mount to the ceiling using appropriate hardware. 5. Screw the indoor mount kit to the ceiling mount. 6. Connect the cables to the camera (see Cable Connections, below). If you are using an SD memory card, install it before connecting the cables. Attach the camera body onto the mount kit Tighten the screw at the top of the camera Note Check that the eyelet cable connection is secure and carrying all of the load of the camera after making all cable connections. 7. Attach the camera to the mount kit, and then tighten the security screw on the top of the camera. Installing an Indoor/Outdoor Wall Mount (HDXWM2) The HDXWM2 wall mount weighs 3.2 lb (1.45 kg) and can be installed directly to a loadbearing wall, or to a corner or pole using an appropriate adapter. The mount has a maximum load rating of 26 lb (11.7 kg) and can be installed indoors or outdoors. 1. Ensure that the mounting surface can support the combined weight of the camera and the mount (at least 8.9 lb [4.05 kg]). Document 800-11874V2 – Rev A – 07/2013 Attach the mount to the wall or, if applicable, to the adapter using appropriate mounting hardware. 5. For outdoor wall mount installations, apply sealant (not supplied) to any gaps between the mount and the mounting surface, and ensure that the conduit hole plug is in place when the conduit hole at the base of the mount arm is not in use. 6. Screw the mount kit to the wall mount. 7. Connect the cables to the camera (see Cable Connections, below). If you are using an SD memory card, install it before connecting the cables. Note Check that the eyelet cable connection is secure and carrying all of the load of the camera after making all cable connections. 8. Note If you are using the recommended safety cable, feed it through the mount and attach one end to the camera eyelet and the other end to the building structure. 4. 4. Attach the camera to the mount kit, and then tighten the security screw on the top of the camera. Installing a Parapet/Flat Roof Mount (HDPRM2) The HDPRM2 parapet/flat roof mount weighs 22 lb (10.2 kg) and can be installed directly to a vertical (parapet) or horizontal (flat roof) load-bearing surface. The mount has a maximum load rating of 20 lb (9.1 kg) and can be installed indoors or outdoors. The mount can withstand winds up to 75 mph (121 km/h) when properly fastened to a support structure. 1. Ensure that the mounting surface can support the combined weight of the camera and the mount (at least 28 lb [12.8 kg]). 2. Feed the cables through the mount, leaving approximately 1 ft (0.3 m) extending past the end of the mount. Note If you are using the recommended safety cable, feed it through the mount and attach one end to the camera eyelet and the other end to the building structure. 3. Attach the mount to the mounting surface using as many of the mounting holes as possible (a minimum of five fasteners on each side of the mounting plate is recommended). 4. Apply sealant (not supplied) to the bottom of the vertical pipe and around the bolt holes to prevent water or other contaminants from entering the mount. 5. Screw the mount kit to the parapet/flat roof mount. 6. Connect the cables to the camera (see Cable Connections, below). If you are using an SD memory card, install it before connecting the cables. Connecting Alarm Inputs/Outputs Refer to the following figure and table when making alarm connections to your camera: Inputs (×4) 5 V, 4700 ohms, pull up Outputs (×2) Relay output, 120 V AC/ 30 V DC 1 2 3 4 5 6 7 8 9 10 11 12 Feed cables through the mount kit Screw the mount kit onto the parapet mount Tightly fix the screw at the top of the camera after connecting the three parts Attach the camera body to the mount kit Pin Definition Pin Definition Pin Definition 1 Alarm Out NO 1 5 Alarm Out NO 2 9 Alarm In 4 2 Alarm Out NC 1 6 Alarm Out NC 2 10 Alarm In 3 3 Alarm Out COM 1 7 Alarm Out COM 2 11 Alarm In 2 4 GND 8 GND 12 Alarm In 1 Connecting the Network Cable To power the camera, either PoE or a 24 V AC power connection can be used. If using PoE, connect an Ethernet cable to the camera’s Ethernet port and plug the other end of the cable into an IEEE 802.3at-2009 High Power over Ethernet (PoE Plus) switch. Note (Outdoor model only) To operate the heater, you must use the 24 V AC power connection. Connect a Category 5 or higher Ethernet cable to the RJ45 connector on the back plate of the camera (see figure above). The Ethernet cable should not be longer than 328 ft (100 m). After you have connected the cable, check the status of the LED indicators on the RJ45 connector. (If the LEDs are not lit, re-check the connection.) • • Note Check that the eyelet cable connection is secure and carrying all of the load of the camera after making all cable connections. 7. Attach the camera to the mount kit, and then tighten the security screw on the top of the camera. The green LED indicates a network connection. The orange LED indicates network activity. Note You may need to use a crossover cable if you are connecting the camera directly to a PC. Connecting Power Refer to the following figure and table when connecting power to your camera through the main power adapter. Cable Connections Before connecting the cables, take a minute to familiarize yourself with the camera’s back plate connectors, switches, and buttons, as shown the figure and table below. HDZ20HD(X) Indoor Dome Camera 1 HDZ20HDE(X) Outdoor Dome Camera 2 Pin Definition 1 24 V AC 2 FG 3 24 V AC Note Please use the minimum power adapter: HDZ20HD(X) Indoor Camera: 24 V AC, 0.8 A / PoE+ 20W HDZ20HDE(X) Outdoor Camera: 24 V AC, 2.0 A 3 Before Logging In to the Camera B B E F E F C C D A G A G D A RJ45 connector E Factory reset buttona B Alarm input/outputb F Audio input/outputb C Powerb G Eyelet for attaching security cable D SD memory card slot c a. Press the factory reset button to restore the factory default settings to the camera. b.Alarm, power, and audio connections are made with removable connectors. c. It is recommend that you use a high quality microSDHC card (up to 32 GB) that has a class 10 minimum write speed (8 GB MLC/16 GB MLC or TLC/32 GB TLC). Insert the card before finishing camera installation. The card must be formatted using the Honeywell Web GUI before it can be used for recording. Connecting Audio Refer to the following figure and table when making audio connections to your camera. 1 2 3 Pin Definition 1 Line out 2 GND 3 Line in The Honeywell Viewer software will be automatically installed on your PC when you connect to the camera. Before logging in to the camera, ensure that Internet Explorer is set up to run ActiveX controls. You can enable ActiveX controls manually or by setting the browser’s security settings to the default level. ActiveX Controls and Plug-ins Settings Internet Security Level 1. Open Internet Explorer. 1. Open Internet Explorer. 2. On the Tools menu, click Internet Options, and then click Security. 2. On the Tools menu, click Internet Options, and then click Security. 3. Click the Internet icon, and then click Custom Level. 3. Click the Internet icon, click Default Level and click OK. 4. Set all ActiveX controls and plugins to Prompt or Enable, and then click OK. 4. Close the browser window and open a new one to access the camera. Logging In to the Camera 1. Power up the camera through the PoE+ or 24 V AC power connection. 2. Insert the installation disc into your disc drive and navigate to the Honeywell Device Search folder. If you want, you can copy the Device Search executable file to your computer desktop (or other location) to run the Device Search application without the installation disc. 3. Double-click the Honeywell Device Search icon ( PC. ) to run the application on your 4. Click Device Search to find the camera with the Honeywell Device Search tool. By default, the camera has a dynamically assigned IP address (DHCP). After finding the camera with the Device Search tool, you can assign a static IP address to the camera, or otherwise modify the network settings, as needed (refer to the HDZ Series 1080p IP PTZ Dome Camera User Guide for more information). 5. Double-click the discovered camera, or enter the camera’s IP address into the address bar of your web browser. 6. In the Login dialog box, enter the default user name (Admin) and password (1234), and then click OK. Honeywell Security Products Americas (Head Office) Honeywell Security Northern Europe 2700 Blankenbaker Pkwy, Suite 150 1446 TR Purmerend, The Netherlands Louisville, KY 40299, USA www.honeywell.com/security/nl Installing and Using Honeywell Viewer for the First Time www.honeywell.com/security +31 (0) 299 410 200 When you connect to the camera, a request to install an ActiveX control will appear in the browser’s information bar. Honeywell Security Europe/South Africa Honeywell Security Deutschland Aston Fields Road, Whitehouse Industrial Estate Johannes-Mauthe-Straße 14 1. Right-click the information bar, and then click Allow ActiveX control to install the ActiveX control. Runcorn, WA7 3DL, United Kingdom 2. In the Security Warning window, click Install to start the Honeywell Viewer software installation. +44 (0) 1928 754 028 3. When the installation is complete, click Finish to close the installation window. Honeywell Security Products Americas Caribbean/Latin America Note The user name is case sensitive. The Honeywell Viewer is now installed and the Viewer home page will open in your browser when you log in to the camera. If the Viewer home page does not appear, check your browser’s security settings and make sure that ActiveX controls and plug-ins are enabled. Note If the live video pane does not appear in the Honeywell Viewer, you may need to upgrade the software. To upgrade the software, uninstall Honeywell Viewer using Control Panel, delete the temporary Internet Explorer files, and then go to the Honeywell website and download and reinstall Honeywell Viewer on your PC. Ampèrestraat 41 +1 800 323 4576 www.honeywell.com/security/uk 9315 NW 112th Ave. Miami, FL 33178, USA www.honeywell.com/security/clar +1 305 805 8188 D-72458 Albstadt, Germany www.honeywell.com/security/de +49 74 31 / 801-18 70 Honeywell Security France Immeuble Lavoisier Parc de Haute Technologie 3-7 rue Georges Besse 92160 Antony, France Honeywell Security Pacific Level 3, 2 Richardson Place www.honeywell.com/security/fr +33 (0) 1 40 96 20 50 North Ryde, NSW 2113, Australia www.asia.security.honeywell.com +61 2 9353 7000 Honeywell Security Italia SpA Configuring the PTZ Dome Via della Resistenza 53/59 The following figure shows the basic controls on the Honeywell Viewer home page: Logged in user name Main tabs Focus mode display Time display Live video display Honeywell Security Asia 20090 Buccinasco 35F Tower A, City Center, 100 Zun Yi Road Milan, Italy Shanghai 200051, China www.honeywell.com/security/it www.asia.security.honeywell.com +39 (0) 2 4888 051 +86 21 5257 4568 Honeywell Security Middle East/N. Africa Emaar Business Park, Sheikh Zayed Road Honeywell Security España Building No. 2, Office No. 30 Avenida de Italia, n° 7, 2a planta Post Office Box 232362 C.T. Coslada Dubai, United Arab Emirates 28821 Coslada, Madrid, Spain www.honeywell.com/security/me www.honeywell.com/security/es +971 (0) 4 450 5800 +34 902 667 800 Language selection Video format selection PTZ controls Quick action buttons (see descriptions below) Preset controls Mimic tour controls Preset tour controls PTZ speed selection Refer to the HDZ Series 1080p IP PTZ Dome Camera User Guide for detailed instructions on how to configure the camera with the Viewer. www.honeywell.com/security +1 800 323 4576 (North America only) https://www.honeywellsystems.com/ss/techsupp/index.html Document 800-11874V2 – Rev A – 07/2013 © 2013 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.