Owner’s Manual Wine Reserve ZDWR240 ZDWI240 monogram.com Consumer Information Wine Reserve Introduction Your new Monogram wine reserve makes an eloquent statement of style, convenience and kitchen planning flexibility. Whether you chose it for its purity of design or the assiduous attention to detail, you will find that your Monogram wine reserve’s superior blend of form and function will delight you for years to come. The information on the following pages will help you operate and maintain your wine reserve properly. If you have any other questions, visit our Website at: monogram.com Contents Care and Cleaning ...................................... 12 Consumer Services ..................................... 19 Controls and Features ................................... 8 Model and Serial Numbers............................ 2 Problem Solver ............................................ 14 Repair Service ......................................... 3, 20 Safety Instructions ......................................... 4 Warranty ....................................... Back Cover Before using your wine reserve Read this manual carefully. It is intended to help you operate and maintain your new wine reserve properly. If you don’t understand something or need more help, there is a list of toll-free consumer service numbers included in the back section of this manual. Keep it handy for answers to your questions. OR Visit our Website at: monogram.com Write down the model & serial numbers You will find them on a label on the ceiling inside the wine reserve. Please write these numbers here: Model Number Serial Number Use these numbers in any correspondence or service calls concerning your wine reserve. ATTENTION CONSUMER! This unit is designed for storing and cooling beverages. Do not store perishable foods in this unit. ATTENTION CONSOMMATEUR ! Cet appareil ménager est conçu pour conserver et rafraîchir des boissons. Ne mettez pas de biens perissables dans cet appareil ménager. 2 Consumer Information Wine Reserve If you received a damaged appliance The warranty does not cover damage caused after delivery. Immediately contact the dealer (or builder) that sold you the wine reserve. Save time & money Before you request service, check the Problem Solver in the back of this manual. It lists causes of minor operating problems that you can correct yourself. Remove packaging Before using, be sure all packing materials and tape have been removed. appliances is an application of household liquid detergent. Apply with a soft cloth and allow to soak. Wipe dry and then apply an appliance polish to thoroughly clean and protect the surface. To assure no damage is done to the finish of the product, the safest way to remove the adhesive left from packaging tape on new If you need service To obtain service, see the Consumer Services page in the back of this manual. We are proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are steps to follow for further help. For customers in the USA: FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. For customers in Canada: FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. NEXT, if you are still not pleased, write all the details—including your phone number to: Manager, Consumer Relations Mabe Canada Inc. 1 Factory Lane, Suite 310 Moncton, N.B. E1C 9M3 NEXT, if you are still not pleased, write all the details—including your phone number—to: Manager, Customer Relations GE Appliances Appliance Park Louisville, KY 40225 After installation is completed • Promptly inspect your new Monogram wine reserve. If it has been damaged, contact the Installer or Dealer immediately. • This wine reserve must be properly leveled to ensure correct door alignment and door closure. Contact the Installer if the unit is not level. • The unit should be centered in the opening. The front face of the door should be 1” forward of adjacent cabinetry. Contact the installer if clearance is not correct. • Test the door swing. Carefully open and close the door. The door should not rub or catch on adjacent cabinetry. Notify the installer if the door makes contact with cabinetry. Please Contact the Installer or Dealer if you experience any of these problems. Your wine reserve is shipped with a black toekick on the front of the unit. For shipping purposes, an optional stainless steel toekick is secured to the back of the unit. That toekick should have been removed and installed, or given to you. Keep the unused toekick and other unused or removed parts for possible future use. 3 IMPORTANT SAFETY INSTRUCTIONS Wine Reserve WARNING To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator follow these basic safety precautions: Before it is used, the appliance must be properly installed and located as described in this manual. Ŷ U se this appliance only for its intended purpose as described in this Owner’s Manual. Ŷ This refrigerator must be properly installed in accordance with the Installation Instructions before it is used. Ŷ Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves. Ŷ Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Ŷ D o not try to replace a burned-out LED light. An authorized technician will need to replace the LED lights. Ŷ % HFDXVHRISRWHQWLDOVDIHW\KD]DUGVXQGHUFHUWDLQ conditions, we strongly recommend against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts. Ŷ Unplug or turn off your refrigerator before cleaning or making repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual. CAUTION To reduce the risk of injury when using your refrigerator, follow these basic safety precautions. Ŷ ' RQRWFOHDQJODVVVKHOYHVRUFRYHUVZLWKZDUPZDWHU when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Ŷ K eep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area. State of California Proposition 65 Warnings: WARNING This product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. REFRIGERANTS All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do. READ AND SAVE THESE INSTRUCTIONS 4 IMPORTANT SAFETY INSTRUCTIONS Wine Reserve WARNING RISK OF CHILD ENTRAPMENT Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigeration products are still dangerous…even if they will sit for “just a few days.” If you are getting rid of your old appliance, please follow these instructions to help prevent accidents. Before You Throw Away Your Old Refrigeration Product: • Take off the doors. • Leave the shelves in place so that children may not easily climb inside. HOW TO CONNECT ELECTRICITY WARNING Electrical Shock Hazard Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded. The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. The appliance should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. Never unplug an appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. When moving the appliance, be careful not to roll over or damage the power cord. READ AND SAVE THESE INSTRUCTIONS 5 IMPORTANTES INSTRUCTIONS DE SÉCURITÉ AVERTISSEMENT Pour réduire le risque d’incendie, d’explosion, de choc électrique ou de blessures lorsque vous utilisez votre réfrigérateur, veuillez suivre ces consignes de sécurité : Avant d’être utilisé, l’appareil ménager doit être bien installé et se trouver à l’endroit décrit dans cette manuel. Ŷ N’utilisez l’appareil que pour son usage prévu, comme décrit dans le présent manuel. Ŷ Installez le réfrigérateur conformément aux directives d’installation avant de l’utiliser. Ŷ N e laissez pas les enfants grimper, s’asseoir, se tenir debout ni se pendre aux clayettes du réfrigérateur. Ils pourraient endommager le réfrigérateur et se blesser gravement. Ŷ N ’entreposez et n’utilisez pas d’essence ou autres vapeurs et liquides inflammables à proximité de cet appareil ou de tout autre appareil électroménager. Ŷ 1 HWHQWH]SDVGHUHPSODFHUXQHDPSRXOHj'(/ grillée. Le remplacement des ampoules à DEL doit être effectué par un technicien autorisé. Ŷ 1 RXVGpFRQVHLOORQVIRUWHPHQWO¶XWLOLVDWLRQG¶XQH rallonge à cause des risques potentiels dans certaines conditions. Cependant, si l’utilisation d’un cordon prolongateur est nécessaire, ce dernier doit obligatoirement être homologué UL (aux USA) ou CSA (au Canada), à trois brins avec mise à la terre pour appareil électroménager et doit être équipé d’une fiche et d’une prise femelle avec terre. Les caractéristiques électriques du cordon prolongateur doivent être de 15 ampères (minimum) et de 120 volts. Ŷ Débranchez ou fermez votre réfrigérateur avant de le nettoyer et de le réparer. REMARQUE : Nous vous recommandons vivement de confier toute réparation à un technicien qualifié. ATTENTION Pour réduire le risque de blessures lorsque vous utilisez votre réfrigérateurde , veuillez suivre ces consignes de sécurité. Ŷ 1HQHWWR\H]SDVOHVFOD\HWWHVRXOHVFRXYHUFOHV en verre avec de l’eau tiède quand ceux-ci sont froids. Les clayettes et couvercles en verre peuvent se casser s’ils sont exposés à des changements soudains de température ou si vous les cognez ou les faites tomber. Le verre trempé est conçu pour se briser en petits morceaux en cas de casse Ŷ e ORLJQH]OHVGRLJWVGHVSDUWLHVGXFRQJpODWHXUR l’on peut facilement se pincer : les espaces entre les portes, et entre les portes et les placards sont toujours étroits. Soyez prudent lorsque vous fermez les portes en présence d’enfants. Avertissements de la Proposition 65 de l’État de la Californie : AVERTISSEMENT Ce produit contient une ou plusieurs substances chimiques reconnues par l’État de Californie pour causer le cancer et des anomalies congénitales ou d’autres problèmes liés à la reproduction. RÉFRIGÉRANTS Tous les appareils de réfrigération contiennent des refrigerants qui, conformément aux lois fédérales, doivent être enlevés avant toute élimination de l’appareil. Si vous vous débarrassez de vieux appareils de réfrigération, vérifiez, auprès de la société qui s’occupe de leur élimination, ce que vous devez faire. LEA Y GUARDE ESTAS INSTRUCCIONES 6 IMPORTANTES INSTRUCTIONS DE SÉCURITÉ AVERTISSEMENT RISQUES POUR LES ENFANTS Les enfants pris au piège ou morts d’asphyxie sont toujours d’actualité. Les appareils de réfrigération abandonés sont toujours aussi dangereux, même si on n’attend que “quelque jours” pour s’en débarasser. Si vous ne gardez pas votre ancien appareil, veuillez suivre les directives ci-dessous afin de prévenir les accidents.. Avant de vous débarasser de votre vieux appareil de réfrigération : • Démontez les portes. • Laissez les clayettes en place afin d’empêcher les enfants de grimper à l’intérieur. RACCORDEMENT ÉLECTRIQUE AVERTISSEMENT Risque de choc électrique Ne coupez ni retirez en aucun cas la troisième broche (mise à la terre) de la fiche du cordon d’alimentation. Pour votre sécurité, cet appareil doit être correctement mis à la terre. Le cordon d’alimentation de cet appareil est muni d’une fiche à 3 broches (mise à la terre) qui se branche dans une prise mural ordinaire à 3 alvéoles (mise à la terre) pour réduire au minimum les risques du chocs électriques. Faites examiner la prise de courant et le circuit par un électricien qualifié pour vous assurer que la prise est correctement mise à la terre. Si la prise murale est du type standard à 2 alvéoles, il vous incombe de la faire remplacer par une prise à 3 alvéoles correctement mise à la terre. Le appareil doit toujours être branché dans sa propre prise de courant, dont la tension nominale est identique à celle indiquée sur la plaque signalétique. Cette précaution est recommandée pour garantir un rendement optimum et éviter une surcharge des circuits électriques de la résidence, ce qui pourrait créer un risque d’incendie par surschauffe des fils. Ne débranchez jamais l’appareil en tirant le cordon d’alimentation. Saisissez fermement la fiche du cordon et tirez droit pour la retirer de la prise. Réparez ou remplacez immédiatement tout cordon effiloché ou endommagé. N’utilisez pas un cordon fendillé ou présentant des signes d’usure. Lorsque vous déplacez l’appareil du mur, faites attention de ne pas la faire rouler sur le cordon d’alimentation afin de ne pas l’endommager. LEA Y GUARDE ESTAS INSTRUCCIONES 7 Controls and Features Wine Reserve Temperature control The temperature range of the wine reserve is from 40°F to 65°F. Do not install the wine reserve where the temperature will go below 55°F or above 90°F. The temperature display shows the actual temperature of the wine reserve. The actual temperature may vary slightly from the set temperature based on factors such as door openings, amount of wine and room temperature. After making adjustments, allow 12 to 24 hours for the wine reserve to reach the temperature you have set and before making any further adjustments. The factory setting is the RED WINE setting (55°F). Note: On all three temperature selections, the light beside the pad will remain lit, indicating the selection made. The RED WINE setting will provide a storage temperature of approximately 55ºF, which is optimum for the storage of red wine. Press the RED WINE pad to display 55°F. Several seconds after the RED WINE pad is pressed, the actual temperature will be displayed while the wine reserve temperature moves toward 55°F. Child control lockout 8 This child control lockout feature prevents unwanted changes to your temperature settings. The WHITE WINE setting will provide a storage temperature of approximately 45ºF, which is optimum for white wine. Press the WHITE WINE pad to display 45°F. Several seconds after the WHITE WINE pad is pressed, the actual temperature will be displayed while the wine reserve temperature moves toward 45°F. The CUSTOM setting will provide a storage temperature range of 40°F to 65°F. This setting provides the ability to customize the temperature to the optimum setting for the particular wine. To change the temperature setting, press and hold the CUSTOM pad until the display begins to flash the set temperature. Then press the + or – pads until you reach the desired set temperature. Once you reach the desired temperature, stop pressing the pads. After several seconds, the display will return to the actual temperature. The actual temperature will be displayed while the wine reserve moves toward the set temperature. In general, temperatures at the bottom of the cabinet will be cooler than temperatures at the top of the cabinet. Position your wine inventory accordingly (i.e., white wines in the cooler zones and red wines in the warmer zones). After the desired temperature is set, the temperature can be locked. To lock, press both the + and – pads at the same time for five seconds. To unlock, press both + and – pads for five seconds. Controls and Features Wine Reserve Interior light and light pad The interior light makes it easy to view your wine labels and enhances the display of your collection. When the light pad is pressed and the word ON is displayed, the light will remain on for one hour before automatically turning off. When the light pad is pressed and the word OFF is displayed, the light will come on only when the door is opened. For best viewing, do not store a bottle on the top shelf directly under the light. Remember to turn off the light when it is no longer needed. Removing full extension drawers All of the full extension drawers pull out so bottles can be conveniently added or removed. Any of the full extension drawers can be removed to store larger bottles. To replace: 1. Push the drawer slide arm back into the unit. To remove: 2. Pull the small slide sub-assembly completely forward. 1. Pull the full extension drawer out to the STOP position. 3. Insert the sides of the drawer back into the guides. 2. Push the tab on right drawer guide down while pulling the tab on left guide up, and pull the drawer out. 4. Push until the tabs lock into place. Appearance may vary Sub-assembly Tab (push tab down on right drawer guide, pull tab up on left drawer guide) To replace, push drawer slide arm back into unit Sub-assembly Pull small slide subassembly completely forward NOTE: Make sure the tabs on the full extension drawer guides are fully engaged before loading any bottles. Pull the drawers out all the way to the STOP position and push back in several times to make sure locking tabs are properly engaged. 9 Controls and Features Wine Reserve Insert wine bottles The top five full extension drawers each hold eight bottles, two deep with the necks alternating front to back or nine bottles, alternating with necks pointing inward. 8 bottle arrangement Loading tips and suggestions 9 bottle arrangement •The bottles on the top full extension drawer, directly under the light, will be exposed to a slightly higher temperature when the light is on. Position your wines accordingly and remember to turn off the light when it is no longer needed. •Keep wines that you plan to use for everyday drinking and entertaining on the front half of the full extension drawers where labels are completely visible. Place wines for aging or longer term storage in the rear. Wood drawer fronts The full extension drawer fronts on the wine reserve are unfinished cherry wood. During use, oil from hands may accumulate and stain the wood. •The drawer fronts may be stained and sealed to match adjacent cabinetry. The tinted glass will make the stained wood appear darker. A true color match can be seen only when the door is opened. 10 The bottom two full extension drawers hold six bottles each and are loaded with necks facing the rear. Tall bottles should not be loaded on the bottom drawer because they may prevent the door from closing. Bottom drawer •Do not allow children to climb, stand or hang on the wine reserve full extension drawers. They could seriously injure themselves and possibly cause damage to the wine reserve. •In general, temperatures at the bottom of the cabinet will be cooler than temperatures at the top of the cabinet. •Position your wine inventory accordingly (i.e., white wines in the cooler zones and red wines in the warmer zones). •Apply the stain and sealer according to the manufacturer’s instructions. To avoid unpleasant odor, keep the door open to ventilate and allow the stain/sealer to dry completely before using the product. NOTE: Natural wood may vary slightly in grain and color. Sabbath Mode Wine Reserve Sabbath Mode The Sabbath Mode was designed for use on the Jewish Sabbath and Holidays. The Sabbath Mode feature makes it possible for observant Jews to use the wine reserve during the duration of the holiday. The Sabbath Mode feature can be set to override typical reactions caused by your interaction with the wine reserve. While in the Sabbath Mode, your appliance will still operate. However, it will not respond to your actions. While in the Sabbath Mode, you may notice the fan running when the door is opened, however, this is not a result of your actions. The compressor and fan will operate at predetermined times. ON/OFF - To activate the Sabbath Mode, press and hold down the Red Wine and Interior Light buttons on the control panel for at least 7 seconds. SAb will be displayed on the control. SAb will remain in the display and all the control settings will be frozen and stay on the last mode before entering Sabbath Mode. Controls and lights will not work until the Red Wine and Interior Light buttons are held again for 7 seconds. The display will show “out” for 1 second and then resume the last operating mode. 11 Care and Cleaning Wine Reserve For your safety WARNING Electrical Shock Hazard. Unplug the wine reserve before cleaning. If the unit is in a built-in location, remove power at the circuit breaker. AVERTISSEMENT Risque de choc électrique. Débranchez la réserve à vin avant le nettoyage. Si l’appareil est encastré, coupez le courant au disjoncteur. Cleaning the inside Unplug the wine reserve before cleaning. If the unit is in a built-in location, remove power at the circuit breaker. Use a slightly damp cloth or sponge when cleaning around switches, lights or controls. Other parts of the wine reserve center unit— including the door gaskets, and full extension drawers—can be cleaned the same way. Use warm water and baking soda solution— about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry. Drain hole Periodically check the drain hole and channel for any debris. If the drain is blocked, condensation will not drain properly. Appearance may vary Drain hole To check and clean the drain hole, remove the third and fourth drawers (see instructions on Removing full extension drawers). Sweep a damp cloth along the channel in the back of the wine reserve. Use a finger to sweep away any debris from the drain hole. Cleaning the outside The exterior surfaces can be washed with mild soap and water. Rinse thoroughly with clear water. Never use abrasive scouring powders. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish. Warranty does not cover damage due to improper cleaning methods. Glass door 12 Use a glass cleaner or mild soap and water and a soft cloth to clean the glass door. Do not use any abrasive powders. Avoid cleaning cold glass with hot water because the extreme temperature difference may cause it to break. Rough handling of tempered glass can cause it to shatter. Care and Cleaning Wine Reserve Door gasket The vinyl gasket may be cleaned with mild soap and water, a baking soda solution or a mild scouring powder. Rinse well. After cleaning the door gasket, apply a thin layer of paraffin wax or petroleum jelly to the door gasket at the hinge side. This helps keep the gasket from sticking and bending out of shape. Light bulb replacement Unplug the wine reserve before replacing the light bulb. If the unit is in a built-in location, remove power at the circuit breaker. To remove the light shield, push in the tab on the left side of the shield and lower it. Replace with a 15 watt appliance bulb or 4.5 watt UL Listed LED Lamp or call 800.GE.CARES (800.432.2737) during normal business hours to order service parts. In the event of a power failure If the power fails, open the door as infrequently as possible to maintain the temperature. A gradual rise in temperature should not have any adverse effect on the wine. If it is extremely hot, you may want to move the wine to the coolest location you can find until power is restored. Preparing to move Secure all loose items such as drawers by taping them securely in place to prevent damage. Be sure the wine reserve stays in an upright position during moving. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. 13 The Problem Solver Wine Reserve Normal operating sounds Newer appliances sound different from older appliances. Modern appliances have more features and use newer technology. Do you hear what I hear? These sounds are normal. HUMMM... WHOOSH... • The new high efficiency compressor may run faster and longer than your old appliance and you may hear a high-pitched hum or pulsating sounds while it is operating. • Sometimes the appliance runs for an extended period, especially when the doors are opened frequently. • You may hear the fans spinning at high speeds. This happens when the appliance is first plugged in, when the door is opened frequently or when large amounts of beverages are added to the appliance. The fans help maintain desired temperatures. • You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the appliance. • If the door is open for over 3 minutes, you may hear a fan come on in order to cool the appliance. • The fans change speeds in order to provide optimal cooling and energy savings. CLICKS, POPS, CRACKS and CHIRPS • You may hear cracking or popping sounds when the appliance is first plugged in. This happens as the appliance cools to the correct temperature. • Expansion and contraction of cooling coils during and after defrost can cause cracking or popping sounds. • The electronic control board may cause a clicking sound when relays activate to control appliance components. 14 WATER SOUNDS • The flow of refrigerant through the appliance cooling coils may make a gurgling noise like boiling water. • A water dripping noise may occur as water from the evaporator flows into the drain pan. • Closing the door may cause a gurgling sound due to pressure equalization. The Problem Solver Wine Reserve Questions? Use this problem solver! PROBLEM POSSIBLE CAUSE APPLIANCE DOES NOT OPERATE • Appliance is so quiet that most of the time you will hear low or no operating noise. • Appliance may be in defrost cycle when compressor motor does not operate for up to 2 hours. • If interior light is not on, appliance may not be plugged in at wall outlet. Push the plug completely into the wall outlet. • The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker. VIBRATION OR RATTLING (Slight vibration is normal.) • Adjust the leveling legs as shown in the Installation Instructions. COMPRESSOR MOTOR OPERATES FOR LONG PERIODS OR CYCLES ON AND OFF FREQUENTLY • Normal when appliance is first plugged in. Wait 24 hours for the appliance to completely cool down. • Often occurs when large amounts of beverages are placed in appliance.This is normal. • Door left open or package holding door open. • Hot weather or frequent door openings. This is normal. • Temperature control set at the coldest setting. See Temperature Control. Allow 24 hours for temperature to change. COMPARTMENT TOO WARM • Temperature control not set cold enough. See Temperature Control. Allow 24 hours for temperature to change. • Warm weather or frequent door openings. • Door left open for long time. • Package may be holding door open. APPLIANCE HAS ODOR • Interior needs cleaning. See Care and Cleaning. • Keep open box of baking soda in appliance; replace every 3 months. DOOR NOT CLOSING PROPERLY • Door gasket is sticking or folding over. Apply petroleum jelly or paraffin wax to the face of the gasket. • The door is hitting an internal component inside the appliance. Adjust interior components to prevent interference. MOISTURE FORMS ON OUTSIDE OF APPLIANCE • Not unusual during periods of high humidity. If bothersome, wipe surface dry; otherwise, moisture will evaporate in time. FROST OR MOISTURE COLLECTS INSIDE • Too frequent or too long door openings. • Door left open or package holding door open. • In humid weather, air carries moisture into appliance when door is opened. Unit will dissipate moisture in time. If bothersome, wipe surface dry. • Temperature control set at coldest setting. 15 The Problem Solver Wine Reserve Questions? Use this problem solver! 16 PROBLEM POSSIBLE CAUSE INTERIOR LIGHT DOES NOT WORK • No power at outlet. • Light bulb needs replacing. See Care and Cleaning. • The Sabbath Mode may be operating. Turn off Sabbath Mode. HOT AIR FROM BOTTOM OF APPLIANCE • Normal air flow cools the motor. In the refrigeration process, it is normal that heat be expelled in the area under the appliance. Some floor coverings are sensitive and will even discolor at these safe and normal temperatures. APPLIANCE NEVER SHUTS OFF BUT TEMPERATURES ARE OK • Adaptive defrost keeps compressor running during door openings. This is normal. The appliance will cycle off after the door remains closed for two hours. TEMPERATURE WILL NOT ADJUST • Temperature may be in lockout mode. Press both + and – pads for 5 seconds to unlock the temperature. • Normal operation in extreme temperatures. Wine or Beverage Storage and Handling Notes Wine Reserve 17 Wine or Beverage Storage and Handling Notes Wine Reserve 18 Consumer Services Wine Reserve With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE Appliances, we will be there. All you have to do is call—toll-free! GE Appliances Answer Center® 800.626.2000 In Canada, 800.561.3344 In-Home Repair Service 800.444.1845 In Canada, 800.561.3344 For Customers With Special Needs… 800.626.2000 Whatever your question about any Monogram major appliance, GE Appliances Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. Call the GE Appliances Answer Center® Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday, 8 a.m. to 7 p.m. OR Visit our Website at: monogram.com In Canada: monogram.ca A GE Appliances consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or Saturday and Sunday, 8 a.m. to 6 p.m. Many GE Appliances Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience. Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit. GE Appliances offers Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service. In Canada, 800.561.3344 Service Contracts 800.626.2224 In Canada, check your local listings Parts and Accessories 800.626.2002 In Canada, 800.661.1616 You can have the secure feeling that GE Appliances Consumer Service will still be there after your warranty expires. Purchase a GE Appliances contract while your warranty is still in effect and you’llreceive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices. Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE Appliances parts system provides access to over 47,000 parts…and all GE Appliances Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted. VIsit www.GEApplianceParts.com. User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. 19 Warranty Wine Reserve YOUR MONOGRAM WINE RESERVE WARRANTY Staple sales slip or canceled check here. Proof of original purchase date is needed to obtain service under warranty. WHAT IS COVERED From the Date of the Original Purchase LIMITED ONE-YEAR WARRANTY For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the unit that fails because of a manufacturing defect. LIMITED FIVE-YEAR WARRANTY For five years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect. This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home. All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers during normal working hours. Should your appliance need service, during warranty period or beyond, in the USA call 800.432.2737. In Canada: 800.561.3344. Please have your serial number and model number available when calling for service. WHAT IS NOT COVERED • Service trips to your home to teach you how to use the product. • Replacement of house fuses or resetting of circuit breakers. • Damage to the product caused by accident, fire, floods or acts of God. • Failure of the product if it is used for other than its intended purpose or used commercially. • Damage caused after delivery. • Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities. • Replacement of the light bulbs, if included. • Loss of food due to spoilage (in the USA only). • Incidental or consequential damage caused by possible defects with this appliance. • Product not accessible to provide required service. • Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery. EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state/province to province. To know what your legal rights are in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney General. Warrantor in USA: GE Appliances, In Canada, warrantor: MC Commercial Inc. 197D7842P001 49-60531-3 10-16 GEA Printed in Slovenia
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