Operating Instructions - Firmware Center

Operating Instructions - Firmware Center
Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.
TABLE OF CONTENTS
Introduction.........................................................................................................................................................6
How to Read This Manual.................................................................................................................................7
Symbols...........................................................................................................................................................7
Disclaimer........................................................................................................................................................7
Notes...............................................................................................................................................................7
Names of Major Options...................................................................................................................................8
Terminology........................................................................................................................................................9
1. Machine Overview
Things You Can Do with This Machine...........................................................................................................11
Use a Whiteboard Viewing the Screen..........................................................................................................14
Icons Displayed on the Machine....................................................................................................................16
Operating the Screen......................................................................................................................................19
Inserting a USB Flash Memory Device...........................................................................................................20
2. Using a Whiteboard
Basic Operations..............................................................................................................................................21
Writing on the Screen..................................................................................................................................21
Deleting Strokes...........................................................................................................................................25
Enlarging, Reducing, or Moving the Strokes.............................................................................................29
Changing the Display Magnification / Moving the Display Area..........................................................30
Undoing Operations....................................................................................................................................33
Using Markers..............................................................................................................................................34
Operating a Page............................................................................................................................................35
Adding a Page.............................................................................................................................................35
Deleting a page...........................................................................................................................................36
Turning Pages...............................................................................................................................................37
Operating a File...............................................................................................................................................38
Saving Pages................................................................................................................................................38
Saving Pages Temporarily..........................................................................................................................41
Importing a File............................................................................................................................................42
Importing a Temporarily Saved File...........................................................................................................45
Sending Pages by E-mail............................................................................................................................48
Specifying Destinations...............................................................................................................................51
Printing..........................................................................................................................................................53
1
Linking with RICOH e-Sharing Box............................................................................................................55
3. Connecting Devices
Devices That Can Be Connected to the Machine..........................................................................................57
Connecting a Computer or Tablet to the Machine........................................................................................60
Connecting a Video Conferencing Device to the Machine..........................................................................62
Sharing the Whiteboard Screen in a Video Conference..........................................................................64
Using a Projector to Project a Screen.............................................................................................................66
4. Using the Web Page of the Machine
Things You Can Do on the Web Page...........................................................................................................69
Displaying the Top Page.............................................................................................................................69
Downloading Temporarily Saved Files..........................................................................................................71
Managing Temporarily Saved Files...............................................................................................................73
Opening Administrator Settings......................................................................................................................75
5. Using the Machine to Perform Operations on a Computer Screen
IWB Remote Desktop Software Overview.....................................................................................................77
Downloading IWB Remote Desktop Software..............................................................................................78
Installing IWB Remote Desktop Software.......................................................................................................79
Uninstalling IWB Remote Desktop Software..................................................................................................81
Using IWB Remote Desktop Software to Perform Operations on a Computer Screen..............................82
6. Using a Remote Whiteboard to Share the Screen
Overview of Remote Whiteboard...................................................................................................................85
Opening a Remote Whiteboard Session.......................................................................................................87
Opening a Remote Whiteboard Session in Compatible Mode..............................................................89
Closing a Remote Whiteboard Session..........................................................................................................91
Participating in a Remote Whiteboard Session.............................................................................................92
Participating from the Machine...................................................................................................................92
Participating from the Web Browser..........................................................................................................95
Participating from Remote Viewer..............................................................................................................96
Leaving a Remote Whiteboard Session.........................................................................................................99
Checking the Remote Whiteboard Status....................................................................................................100
7. Changing the Machine Settings
Changing the Detailed Settings....................................................................................................................103
Displaying the Desktop..................................................................................................................................104
2
Icons on the Desktop.................................................................................................................................104
Opening General Settings............................................................................................................................105
General Settings Icons..............................................................................................................................105
Opening Administrator Settings....................................................................................................................106
Administrator Settings................................................................................................................................107
Adjusting Touch Sensor Positions.................................................................................................................111
Adjusting the Touch Sensor Sensitivity.........................................................................................................112
Configuring Network Settings.......................................................................................................................113
Setting the Date and Time.............................................................................................................................115
Configuring Region and Language Settings................................................................................................116
Adding or Deleting Your Remote License....................................................................................................117
Adding Your Remote License....................................................................................................................117
Deleting a Remote License........................................................................................................................118
Configuring SMTP Server Settings...............................................................................................................119
Settings for Using the Mail to Print Function............................................................................................119
Managing a Remote Contact List.................................................................................................................121
Creating a Remote Contact List................................................................................................................121
Adding a Remote Contact List..................................................................................................................123
Exporting a Remote Contact List...............................................................................................................124
Managing an Email Address Book..............................................................................................................125
Creating an Email Address Book.............................................................................................................125
Adding an Email Address Book...............................................................................................................127
Exporting an Email Address Book............................................................................................................128
Managing a Shared Folder List....................................................................................................................129
Creating a Shared Folder List...................................................................................................................129
Importing a Shared Folder List.................................................................................................................132
Exporting a Shared Folder List.................................................................................................................132
Collecting Logs...............................................................................................................................................134
Saving the Log to a USB Flash Memory Device.....................................................................................134
Attaching the Log to E-mail.......................................................................................................................135
Updating Your System...................................................................................................................................136
Updating the System Using a USB Flash Memory Device.....................................................................136
Changing the System Settings.......................................................................................................................138
3
Changing the Security Settings.....................................................................................................................140
Changing the Print Settings...........................................................................................................................142
Backing Up and Restoring Settings..............................................................................................................143
Performing a Configuration Settings Backup..........................................................................................143
Restoring Configuration Settings..............................................................................................................144
Restoring the Factory Default Settings..........................................................................................................145
8. Troubleshooting
If a Message is Displayed during Operation..............................................................................................147
If an Error Message is Displayed during Startup....................................................................................147
Message Related to Sensor Adjustment..................................................................................................148
Error Messages Related to Drawing/Editing/Erasing Strokes.............................................................148
Error Messages Related to Whiteboard Sharing...................................................................................148
Error Messages Related to PDF File Importing/Saving.........................................................................150
Error Messages Related to Temporarily Saved Files..............................................................................159
Error Messages Related to the System....................................................................................................159
Error Messages Related to Configuration Settings.................................................................................160
Error Messages Related to Web Page....................................................................................................163
Other Error Messages...............................................................................................................................163
Error Massages Related to IWB Remote Desktop Software..................................................................165
When You Cannot Use the Machine As You Want....................................................................................167
When Turning the System On/Off..........................................................................................................167
When Using the Pen..................................................................................................................................168
When Displaying an Image.....................................................................................................................169
When Using the System as a Whiteboard..............................................................................................170
When Using the System as a Monitor.....................................................................................................173
While Using Remote Whiteboard............................................................................................................174
When Using a USB Flash Memory Device.............................................................................................174
When Accessing the Web Page..............................................................................................................174
When Printing............................................................................................................................................176
When Exporting or Importing Registration Data....................................................................................176
9. Appendix
Using Remote Viewer....................................................................................................................................179
Installing Remote Viewer on a Computer................................................................................................180
4
Uninstalling Remote Viewer from the Computer.....................................................................................180
Changing the Display Magnification of Remote Viewer........................................................................180
Configuring the Remote Viewer Settings.................................................................................................181
Creating a Remote Contact List................................................................................................................182
Maintenance..................................................................................................................................................184
Replacing the Pen Nib..............................................................................................................................184
Replacing the Pen Bottom.........................................................................................................................185
Cleaning the Display.................................................................................................................................186
Adjusting the Display.....................................................................................................................................188
Adjusting the Image Quality of the Display.............................................................................................188
Adjusting the sound settings......................................................................................................................189
Adjusting the Position or Size of a Subwindow......................................................................................190
Changing the Menu Settings....................................................................................................................192
List of Video Input Signals Supported by the Machine...............................................................................194
Specifications.................................................................................................................................................206
Trademarks.....................................................................................................................................................211
About Added or Changed Features.............................................................................................................212
5
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
6
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user
errors.
[]
Indicates the names of keys on the machine's display or control panels.
Indicates instructions in book form.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
7
Names of Major Options
This section shows the names of major options and how they are referred to as in the manual.
Option names
8
Names used in this manual
RICOH Interactive Whiteboard Pen Type 1
Pen
RICOH Interactive Whiteboard Remote License
Type 1
Remote License
RICOH Interactive Whiteboard Stand Type 2
Stand
Interactive Whiteboard Remote Viewer Type 1
Remote Viewer
Terminology
This section explains the terms used in this manual.
Stroke
A line drawn with a pen.
Captured page
A page captured to the machine.
9
10
1. Machine Overview
This chapter provides an overview of Interactive Whiteboard D5500 and RICOH Interactive
Whiteboard D5510. It also explains how to view the screen.
Things You Can Do with This Machine
You can use the machine in a variety of ways to fit your needs.
Use a Whiteboard
You can write text or draw figures on a Whiteboard
using the pen dedicated for this machine.
In addition to drawing freehand lines, you also can
convert freehand-written characters to text data,
correct or align freehand-drawn circles and lines,
and enter stamps and figures by selecting them from
the list.
See page 21 "Writing on the Screen".
DHG565
Operate pages
You can add or delete pages. You can switch
between pages to write, draw, or edit text and
figures. You also can change the display
magnification of the displayed page.
See page 35 "Operating a Page".
DAB002
Save pages
You can combine all the pages within a single PDF
file. This file can be saved to a USB flash memory
device or sent by e-mail. You also can temporarily
save the page you are currently using on the solidstate drive of the machine.
See page 38 "Saving Pages".
See page 48 "Sending Pages by E-mail".
DAB003
See page 41 "Saving Pages Temporarily".
11
1. Machine Overview
Print pages
You can print the currently displayed page or all
pages.
See page 53 "Printing".
DAB034
Import a file and write text or draw figures
You can import and display a PDF or PowerPoint file
on the screen, and write text or draw figures on the
displayed file.
See page 42 "Importing a File".
DAB004
Display the screen of a computer and write text or
draw figures
You can display an image from a computer, tablet,
or document camera. You can also write text or
draw figures on the image that is displayed.
See page 60 "Connecting a Computer or Tablet
to the Machine".
DAB005
Use a video conferencing device or projector
You can display an image from a video
conferencing device or share the screen image of
the machine with other devices at remote locations
(RICOH UCS screen sharing). You also can use a
projector to project the screen of the machine.
See page 62 "Connecting a Video Conferencing
Device to the Machine".
See page 64 "Sharing the Whiteboard Screen in
a Video Conference".
See page 66 "Using a Projector to Project a
Screen".
12
DEC015
Things You Can Do with This Machine
Share a screen with other devices via remote
whiteboard
You can share a screen with multiple devices
connected via a network. You can also perform
operations on the shared screen.
See page 85 "Using a Remote Whiteboard to
Share the Screen".
View the screen of a remote whiteboard session
You can view the screen of a remote whiteboard
session.
DAB006
See page 95 "Participating from the Web
Browser".
See page 96 "Participating from Remote Viewer".
Display the screen of a computer connected via a
network
You can use IWB Remote Desktop Software to
display the screen of a computer connected via a
network. You can also operate the computer from
the machine.
See page 82 "Using IWB Remote Desktop
Software to Perform Operations on a Computer
Screen".
DAB009
Link with RICOH e-Sharing Box to display or save
files
You can import files saved to RICOH e-Sharing Box
and display them on this machine. To display and
view files, display the connecting code on the
machine, and then use a smart device to scan the
code. You can also save pages displayed on this
machine to RICOH e-Sharing Box.
See page 55 "Linking with RICOH e-Sharing
Box".
DEC012
• Before using this machine, configure the time, date, network, and other settings. For details about
these settings, see Opening Administrator Settings.
• For details about how to start the machine, see Read This First.
13
1. Machine Overview
Use a Whiteboard Viewing the Screen
1
2
4
3
DHG013
1. Information display area
This area displays the following information:
• Date and time
This area displays the current date and time.
The date and time can be changed in Administrator Settings. For details about how to change the date
and time, see page 115 "Setting the Date and Time".
• Host name
Indicates the host name of this machine. If no host name is specified, this area is blank. The host name is
displayed only when information about this machine is registered in a reverse record on the DNS server.
• IP address
Indicates the IP address of this machine.
• Passcode
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator
settings, you can choose whether to manually enter or automatically set the passcode when the machine
starts up. For details about changing the settings, see page 140 "Changing the Security Settings".
The host name, IP address, and passcode can be shown or hidden by pressing , the Information display
icon. The information is automatically hidden one minute after it is displayed by selecting this icon. To continue
displaying the information, change the security settings in Administrator Settings. For details about how to
change the settings, see page 140 "Changing the Security Settings".
2. Main operation panel
The icons in this area are used to draw a stroke and perform various other operations on the screen. For
details about the icons displayed, see page 16 "Icons Displayed on the Machine".
The main operation panel can be shown or hidden by pressing
14
/
, the Show and Hide icons.
Use a Whiteboard Viewing the Screen
3. Page operation panel
The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed,
see page 16 "Icons Displayed on the Machine".
While an externally input image is being displayed, the Page operation panel will disappear automatically if
no operations are performed for 10 seconds.
The page operation panel can be shown or hidden by pressing
/
, the Show and Hide icons.
4. Move main operation panel icon
Moves the main operation panel to the opposite side. The IP address, passcode, and date and time also move
together with the panel.
By default, this icon is located on the bottom-left corner of the screen. When the main operation panel is
moved to the left, the icon moves to the bottom-right corner of the screen.
15
1. Machine Overview
Icons Displayed on the Machine
Main operation panel
Icon
Share
Pen
Description
Reference
• Used to host a remote whiteboard
session.
See page 87 "Opening a
Remote Whiteboard Session".
• Used to participate in the hosted
remote whiteboard session.
See page 92 "Participating in
a Remote Whiteboard Session".
• Used to draw strokes, text, or figures,
or enter a stamp.
See page 21 "Writing on the
Screen".
• Used to change the colors and
thickness of the drawing.
• Used to display a grid on the screen.
Used to undo a drawn, edited, or deleted
stroke, text, figure, or stamp.
See page 33 "Undoing
Operations".
Used to redo the operation that was
undone.
See page 33 "Undoing
Operations".
Undo
Redo
• Used to select a stroke, text, figure, or
stamp to edit.
Select and Delete
Switch External
Input
16
• Used to delete a stroke, text, figure, or
stamp.
• Displays a screen from a connected
device in real time. You can switch the
displayed screen by touching the icon.
• This icon appears when an image from
any of the external input terminals is
being displayed.
See page 29 "Enlarging,
Reducing, or Moving the
Strokes".
See page 25 "Deleting
Strokes".
See page 60 "Connecting a
Computer or Tablet to the
Machine".
Icons Displayed on the Machine
Icon
Operate Computer
Description
• Used to operate a computer screen
displayed on the screen of the
machine.
• This icon appears when an image from
any of the external input terminals is
being displayed.
• Captures a screen or an image of the
connected device.
Import to Page
• This icon appears when an image from
any of the external input terminals is
being displayed.
• Used to change the display
magnification.
Loupe
• Used to move a displayed area.
• Used to load a file.
Import and Save
Reference
See page 82 "Using IWB
Remote Desktop Software to
Perform Operations on a
Computer Screen".
See page 60 "Connecting a
Computer or Tablet to the
Machine".
See page 32 "Changing the
display magnification with the
pen".
• Used to save pages.
See page 42 "Importing a
File".
• Used to send pages by e-mail.
See page 38 "Saving Pages".
• Used to print pages.
See page 48 "Sending Pages
by E-mail".
• Used to enter a connecting code.
See page 53 "Printing".
See page 55 "Linking with
RICOH e-Sharing Box"
Close
Used to put the machine into standby mode.
You can temporarily save the page when
you put the machine into standby mode.
See page 41 "Saving Pages
Temporarily".
17
1. Machine Overview
Page operation panel
1
2
3
4
5
6
DHG014
1. Captured the page operations icon
Appears when a page in the page list is selected. If no operations are performed for three seconds, the
icon will disappear automatically. The following icons are included:
2. Insert Page icon
Adds a new page before the currently selected page. For details, see page 35 "Adding a new page".
3. Page Copy icon
Adds a page by making a copy of the page selected in the page list. For details, see page 36
"Copying a page".
4. Page Delete icon
Deletes the page selected in the page list. For details, see page 36 "Deleting a page".
5. Page List
Displays the thumbnails of pages. To operate a page, touch a thumbnail. Page information is displayed
as "page number/total number of pages" at the lower right of the thumbnails.
Up to four pages are displayed. If five or more pages are to be displayed, use
move between pages.
/ , the Scroll icons, to
6. New Page icon
Adds a new blank page at the end of the page list. For details, see page 35 "Adding a new page at
the end of the page list".
18
Operating the Screen
Operating the Screen
Use the pen dedicated for this machine to operate the screen. You can also use some of the functions
with your fingers.
When selecting an icon or a button, touch the item you want to select quickly with the pen nib. When
booting a desktop icon, touch the same location twice quickly with the pen nib.
When operating a computer from the machine, you can perform a single-click by touching the screen
once, and a double-click by touching the same location twice.
Notes before operating
• You can only use one pen at a time. An unintended operation may be performed when you
use multiple pens at the same time.
• If anything other than the pen is used, such as if a shirt sleeve touches the display, text or
figures may not be written or drawn onto the machine correctly.
• You cannot use your fingers to operate the screen when operating the screen with the pen.
• When operating a screen with your fingers, the touch may not be recognized accurately
when the distance between your fingers touching the screen is too narrow.
• A touch on the top of the screen may not be recognized accurately.
19
1. Machine Overview
Inserting a USB Flash Memory Device
You can save the pages, log files and various settings that are created or specified on the machine to a
USB flash memory device. To use this feature, attach a USB flash memory device to the machine using
the following procedure.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a
USB flash memory device, consult a doctor immediately.
• If a USB flash memory device is being accessed, do not disconnect it. Doing so can damage the
USB flash memory device and corrupt its data.
1. Align the USB flash memory device in the correct direction, and then push it straight into
the USB port.
Interactive Whiteboard D5500
DHG561
RICOH Interactive Whiteboard D5510
DHG552
20
2. Using a Whiteboard
This chapter explains the basic operations such as writing text or drawing figures on the display,
operations of pages, and how to save and print pages displayed on the screen.
Basic Operations
• To stop the machine, press and immediately release the power button on the front of the display. If
the machine is shut down by performing one of the following actions, the machine might be
damaged:
• Pressing and holding down the power button
• Turning off the main power
• Disconnecting the power cable
• For details about how to stop the machine, see Read This First.
Writing on the Screen
Write text or draw figures using the dedicated pen.
Lines, automatically-recognized figures, and fair copy entry text can be automatically aligned to the grid
lines when entering, moving, reducing or enlarging the item. The Snap-to-grid function can be enabled
or disabled under the Whiteboard Detailed Settings. For details, see page 103 "Changing the Detailed
Settings".
• You cannot draw strokes with your fingers.
1. Touch
, the Pen icon.
The Pen icon submenu appears.
21
2. Using a Whiteboard
1
2
3
6
7
4
5
DHG015
1. Line colors
Selects the color of drawn lines.
2. Line colors (semi-transparent)
Selects the color of drawn lines from the semi-transparent colors.
3. Thickness of the line
Selects the thickness of the drawn lines.
4. Grid line
Switches between showing and hiding the grid line on the screen.
5. Entry mode
Selects the type of the item to draw.
•
Writing in handwritten entry mode (page 23 "Writing in handwritten entry mode")
•
Writing in fair copy entry mode (page 23 "Writing in fair copy entry mode")
•
Writing in line entry mode (page 24 "Writing in line entry mode")
•
Writing in stamp entry mode (page 24 "Writing in stamp entry mode")
6. Explanation of the various writing operations
Displays the explanation screen for various operations.
7. Whiteboard Detailed Settings icon
Displays the Whiteboard Detailed Settings. (page 103 "Changing the Detailed Settings")
• The selection buttons that correspond to each entry mode are displayed for the following entry
modes: copy text entry, line entry, and stamp entry.
22
Basic Operations
• 3,000 total strokes, fair copy entry text, figures, and stamps can be drawn on a single page. The
maximum number of each item that can be entered on a single page is as follows:
• 3,000 strokes
• 1,000 characters (Japanese, Chinese), or 1,000 words (alphanumeric characters)
• 1,000 figures
• 500 stamps
• 90,000 total strokes, fair copy entry text, figures, and stamps can be drawn on all pages.
Writing in handwritten entry mode
Write freehand text or draw figures.
1. Touch
, the Fair Copy Entry mode icon.
2. Select the color and thickness of the line you are drawing from the submenu.
3. Move the pen on the screen.
CUE190
Writing in fair copy entry mode
Write freehand characters and have them automatically recognized and converted to text data.
Horizontal and vertical lines, circles, and rectangles are also recognized and corrected automatically.
1. Touch
, the Fair Copy Entry mode icon.
2. Select the color, size, and language of the characters to be entered.
A guideline that corresponds to the selected character size is displayed.
3. Write characters with the pen in the squares on the guideline.
Handwritten characters are recognized and converted automatically, and displayed as text data.
23
2. Using a Whiteboard
DHG575
• Japanese or Chinese characters are recognized and converted into text for each single character.
Alphanumeric entries are recognized for each single word.
• If a hand-written Japanese or Chinese character is not recognized correctly, touch and hold the
character until the list of candidates appears. Then, select the correct character from the list.
• The size of the character is not affected by changing the line width. An appropriate thickness is
automatically applied to the character according to the size of the character.
• A line that protrudes greatly from the guideline is recognized as a separate stroke.
• If you change to remote whiteboard in compatible mode, the entered characters are converted to
an image and cannot be edited anymore.
• If you want to enter a small figure that may be converted as a character in fair copy entry mode,
you can configure the machine to perform figure recognition in the Whiteboard Detailed Settings.
For details, see page 103 "Changing the Detailed Settings".
Writing in line entry mode
Write freehand lines and arrows.
1. Touch
, the Line Entry mode icon.
2. Select the color, thickness, and type of the line you are drawing.
3. Touch the screen surface with the pen nib, and move the pen while keeping the pen on
the screen surface.
A line or arrow that connects the start and end points is drawn.
• You cannot draw a line that is less than 10 mm in length.
Writing in stamp entry mode
Select and write a figure or stamp you want to use from the list.
1. Touch
24
, the Stamp Entry mode icon.
Basic Operations
2. Select the color and type of the figure or stamp you want to use.
Touch
/
to switch to a different figure or stamp list pages.
3. Touch the screen in the position you want. The selected figure or stamp is drawn in the
position you touched with the pen nib.
To move the position of the figure or stamp, keep the pen nib in contact with the screen surface
after touching the screen and drag the pen to the position you want.
4. Enlarge, reduce, or move the figure or stroke as desired.
For details, see page 29 "Enlarging, Reducing, or Moving the Strokes".
• You cannot select the thickness of the line when a stamp is being selected.
Deleting Strokes
This section explains how to delete written text and drawn figures. You can delete an individual stroke or
delete only the specified portions of a stroke.
Deleting a portion of a stroke
1. Touch
, the Select and Delete icon, and then touch
, the Partially Delete icon.
DHG316
25
2. Using a Whiteboard
2. Move the pen over the stroke.
DAB030
Only the portions of the stroke touched by the pen nib are deleted. The thickness of the deleted
portions is equal to the one selected by , the Pen icon.
• You cannot partially delete fair copy entry text, figures, or stamps.
• You cannot use this function when using remote whiteboard in compatible mode.
Deleting individual strokes
Deleting using the pen bottom
1. Move the pen bottom across a stroke to erase it.
CUE191
26
Basic Operations
Deleting using the pen nib
1. Touch
, the Select and Delete icon, and then touch
, the Eraser icon.
DHG317
2. Move the pen nib across a stroke to erase it.
CUE192
27
2. Using a Whiteboard
Selecting and deleting multiple strokes
1. Touch
, the Select and Delete icon, and then touch
, the Select icon.
DHG318
2. Circle a stroke with the pen nib to select the stroke.
DAB031
3. Touch anywhere in the selected area with the pen bottom.
DAB032
28
Basic Operations
Deleting all strokes
You can erase all strokes on the screen.
1. Touch
, the Select and Delete icon.
2. Touch
[Erase All].
3. Touch [Delete].
Enlarging, Reducing, or Moving the Strokes
You can enlarge, reduce, or move the written text or drawn figures after selecting it.
Selecting a stroke
1. Touch
, the Select and Delete icon, and then touch
, the Select icon.
DHG318
2. Enclose a stroke with the pen nib to select the stroke.
CUE062
Touch
[Select All] to select all strokes on the page.
29
2. Using a Whiteboard
Enlarging or reducing strokes
Place the pen nib on the corner or the center of a side, and then drag the pen nib so that the stroke
can be enlarged or reduced to the size you want.
CUE064
Moving strokes
Drag the selected stroke to the area where you want to place the stroke.
CUE063
Changing the Display Magnification / Moving the Display Area
There are two methods for changing the display magnification of a displayed page or moving the
display area of an enlarged page. The first is to use your fingers, and the second is to use the pen.
• When hosting or participating in a remote whiteboard session, the result of the operation you
perform is applied to all the devices.
Changing the display magnification using your fingers
When you change the display magnification or move the display area with your fingers, a zoom
navigator appears in the top center of the screen. The zoom navigator shows the area displayed on the
screen.
30
Basic Operations
DHG019
Changing the display magnification
Touch the screen with two fingers and spread or pinch them together.
CUE150
• When you spread your fingers apart, the screen is enlarged, centering on where you
originally touched.
• When you pinch your fingers together, the screen is reduced, centering on where you
originally touched.
Moving a displayed area
Touch the screen with two fingers, and while maintaining the same distance between them, move
them up or down, or left or right.
31
2. Using a Whiteboard
CUE151
The display area moves with the movement of your fingers.
Changing the display magnification with the pen
Select , the Loupe icon, to change the display magnification, or to move a displayed area. The
enlarged display area can be moved.
1. Touch
, the Loupe icon.
2. Touch the display magnification, and then select the magnification.
600%
500%
400%
300%
200%
100%
600%
500%
400%
600%
500%
400%
300%
200%
100%
300%
200%
100%
DHG020
32
Basic Operations
3. To move the display area, touch and press down on the display area with the pen nib.
While pressing down with the pen, drag it across the area.
600%
500%
400%
300%
200%
100%
600%
500%
400%
600%
500%
400%
300%
200%
100%
300%
200%
100%
DHG021
• If no operations are performed in the submenu of , the Loupe icon, for ten seconds, the submenu
will disappear automatically. To hide the submenu manually, touch , the Loupe icon, again.
Undoing Operations
You can undo an operation in which a stroke is drawn, edited, or deleted. You can also redo operations
that were undone.
1. Touch
, the Undo icon.
To redo the undone operation, touch
, the Redo icon.
• When participating in a remote whiteboard session, you can only undo or redo the strokes drawn,
edited, or deleted on your machine.
• After capturing an externally input image, you cannot undo or redo any of the operations
performed on the captured page.
• After copying a captured page, you cannot undo or redo any of the operations performed on the
copied page.
• When participating in a remote whiteboard session in compatible mode, you cannot undo or redo
any operations.
• When switching pages after writing text or drawing figures on a page and perform "Undo", the
previous page on which you have written text or drawn figures will be undone. Displayed pages
will not be switched although "Undo" is applied to a hidden page.
• You can undo up to 100 operations.
33
2. Using a Whiteboard
Using Markers
A marker is a semi-transparent, thick line drawn with your finger. The drawn marker automatically
disappears a few seconds after it is drawn.
A marker is useful when indicating an important portion of written text, drawn figures, or a displayed
image to which you want to draw attention. This function can also be used while remote whiteboard is
used.
1. Touch the screen with your finger and slide it across the surface.
DHG022
The light blue (cyan) marker runs to the point where you lift your finger off the screen.
Drawing markers during a remote whiteboard session
A marker can be drawn in by all machines hosting or participating in remote whiteboard, and it is
displayed on all the machines.
The colors of the markers used during a remote whiteboard session are as follows:
• Host whiteboard: Light blue (Cyan)
• First participating whiteboard: Pink (Magenta)
• Second participating whiteboard: Green
• Third participating whiteboard: Orange (Yellow)
• You cannot draw markers while you are using the pen.
• You cannot draw markers during a compatible mode for a remote whiteboard session.
• You cannot save, send by e-mail, or print markers.
34
Operating a Page
Operating a Page
This section explains the operation of a page such as adding or deleting a page.
Adding a Page
Adding a new page
1. On the page list, touch the thumbnail of the page that is right before the location where
you want to add a page.
The captured page operation panel appears.
2. Touch
, the New Page icon.
DHG024
A new blank page is created behind the selected page, and the newly created page is displayed.
Adding a new page at the end of the page list
1. To add a new page, touch
, the Create New Page icon.
DHG023
35
2. Using a Whiteboard
A new blank page is created at the end of the captured pages list. The added page appears on the
screen.
Copying a page
1. On the page list, touch the thumbnail of the page that you want to copy.
The captured page operation panel appears.
2. Touch , the Page Copy icon.
DHG025
A copy of the selected page is added immediately after the displayed page. The added page
appears on the screen.
• If there is a total of 90,000 strokes, fair copy entry text, figures, and stamps on all pages, you
cannot use the New Page,
the Create New Page icon and Page Copy icons.
• During a remote whiteboard session, the
Copy icons do not work.
Insert New Page,
Create New Page and
Deleting a page
1. On the page list, touch the thumbnail of the page that you want to delete.
The captured page operation panel appears.
36
Operating a Page
2. Touch
, the Page Delete icon.
DHG026
3. Touch [Delete].
The displayed page is deleted.
The preceding page appears. If the deleted page is the top page, the next page appears.
Turning Pages
You can turn the pages using your fingers.
1. Touch the screen with two fingers, and while maintaining the same distance between
them, move them to the left or right side of the page.
• Move your fingers all the way to the left to display the next page.
• Move your fingers all the way to the right to display the previous page.
2. When the page side comes into view, release your fingers from the screen.
DHG566
37
2. Using a Whiteboard
Operating a File
This section explains how to save or print written text and drawn figures on the display or captured
screens.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
Saving Pages
You can save written text and drawn figures or captured screens to the locations shown below.
• Shared folder on the network
• USB flash memory device
• Temporary save folder on the machine
When using RICOH e-Sharing Box, you can also save the pages to RICOH e-Sharing Box.
All the existing pages are saved as a single PDF file.
You can load saved pages, edit or add strokes, figures, and text, or add strokes on the pages. For
details about how to import saved files, see page 42 "Importing a File".
Blank pages are not saved.
• Before saving pages in a shared folder, register the folder. For details about how to register a
shared folder, see page 129 "Managing a Shared Folder List".
1. When saving pages to a USB flash memory device, insert a USB flash memory device into
one of the USB ports located on the side of the display.
Insert only one USB flash memory device.
2. Touch
38
, the Import and Save icon.
Operating a File
3. Touch
[Save File].
DHG327
4. Specify the folder in which you want to save a file on the displayed screen.
folder1
\\host01\appdata
folder2
\\host01\appdata\office
DHG332
• Select “USB Memory” to save the pages in the USB flash memory device attached to the
machine.
39
2. Using a Whiteboard
• When you save a file in a USB flash memory device or shared folder, a sub directory up to
10 layers deep can be specified.
• When you touch the
above.
, the Move Up One Folder icon, you can move to the folder one level
5. To change the file name, specify a password to a PDF file or prohibit editing of a PDF file,
touch [Option Settings for Saved File].
• To change the file name, select [Specify the PDF file name], enter a new file name (up to 100
alphanumeric Unicode characters (UTF-8), excluding \, /, ?, :, *, ", >, <) using the touch
keyboard, and then touch [Set].
• To specify a password for a PDF file, select the [Set the PDF security] checkbox, and then
enter the [Permissions Password] and [Open Password] (up to 32 alphanumeric characters
each) using the touch keyboard. When entering the password, you can choose whether to
show or hide the password in the password box by touching [Display] or [Hide].
You must specify the [Permissions Password] to specify the [Open Password].
• To prohibit editing of the PDF file, select the [Prohibit editing] checkbox.
You must specify the [Permissions Password] to select the [Prohibit editing] checkbox.
6. Touch [Set].
7. Touch [Save].
PDF files are saved as shown below.
40
Operating a File
Item
File name (when not
changing the file
name)
Specifications
iwb-date-time.pdf
• The name of a file saved on January 23, 2014, at 4:56:07 is
"iwb-20140123-045607.pdf".
• If a file of the same name already exists, a suffix number between
"-001" to "-100" is added at the end of the file name to distinguish
the newly created file from the existing file.
Page size
243.84 × 137.16 mm (9.6 × 5.4 inches)
• The stacking order of the fair copy entered texts in a PDF file may appear different from the
order you specified on a Whiteboard when the file is opened in a PDF viewer application
other than the machine's built-in function. They will appear in the correct order when the file is
opened on the machine.
Saving Pages Temporarily
To prevent the leakage of information that may occur when you forget to delete written text and drawn
figures, all information is cleared when the machine power is turned off. If you want to stop using the
machine before you finish operations, or if there is no external storage available to save information,
you can store the information in the machine for a limited period of time.
1. Touch
, the Import and Save icon.
2. Touch
[Save File].
3. Specify [Temporary Save Folder].
4. Enter the meeting code.
Any number can be specified for the "meeting code".
41
2. Using a Whiteboard
The meeting code is used to do the following:
• Import a temporarily saved file and resume from the last item of information you wrote
• Download a temporarily saved file from the Web page
5. Touch [Temporarily Save].
Temporary saved files can be stored for up to 30 days. You can change the storage period. For
details about how to change the storage period, see page 138 "Changing the System Settings".
• You can enable or disable the temporary save function in System Settings. For details, see
page 138 "Changing the System Settings".
• For details about how to load a temporarily saved file, see page 45 "Importing a Temporarily
Saved File".
• You can download a temporarily saved file by accessing the Web page of the machine. For
details, see page 71 "Downloading Temporarily Saved Files".
Importing a File
You can import and display a PDF or PowerPoint file on the screen of the machine and write text or draw
figures on the displayed file.
You can also open a file saved in the machine and write text, draw figures, or edit the fair copy entered
text.
The supported conditions of a file are as shown below.
PDF file
Item
Condition
File size
100 MB or less
PDF version
PDF 1.3–1.7 (including PDF/A)
Page size
Postcards–A0
Document security
No security setting *1
*1 A printing-suppressed PDF file cannot be imported to prevent it from being printed.
PowerPoint files
• Microsoft Office PowerPoint 2007
• Microsoft Office PowerPoint 2003
• Microsoft PowerPoint 2002
42
Operating a File
• Microsoft PowerPoint 2000
• Microsoft PowerPoint 97
1. When importing a file from a USB flash memory device, insert a USB flash memory device
into one of the USB ports located on the side of the display.
Insert only one USB flash memory device.
2. Touch
, the Import and Save icon.
3. Touch
[Import File].
DHG328
43
2. Using a Whiteboard
4. Select the file that you want to import to the machine.
folder1
\\host01\appdata
folder2
\\host01\appdata\office
DHG333
• Select “USB Memory” to display the files stored in the USB flash memory device that is
attached to the machine.
• When you select "Temporary Save Folder", the temporarily saved files to the machine are
displayed. For details about how to import a temporarily saved file, see page 45 "Importing
a Temporarily Saved File".
• When you import a file that is stored in a USB flash memory device or a shared folder, a sub
directory up to 10 layers deep can be specified.
• When you touch
above.
, the Move Up One Folder icon, you can move to the folder one level
5. Touch [Import].
The machine imports the PDF file from the first page. The imported pages are added in sequence to
the end of the page list. When the PDF file has finished importing, the first page of the file is
displayed.
• The drawn strokes in a file saved by the machine when it was running version 1.3.140.0 or earlier
cannot be edited.
44
Operating a File
• If the contents or properties of a PDF file that was stored by the machine have been modified, the
contained strokes, figures, and fair copy entry text may not be edited.
• Each page of a PowerPoint file is imported as an image. As a result, any videos or links on the
pages of the PowerPoint file are also converted and incorporated into the images.
• If the imported PowerPoint file contains information associated with a font which is not supported by
this machine, the information may not be displayed correctly.
• The selected PDF file can only be imported if its first page meets the page size condition. If the
second or subsequent page of a PDF file does not meet the page size condition, only the preceding
pages will be imported.
• The maximum number of pages that can be imported to the machine is 100. If the total number of
existing captured pages and pages of temporarily saved files that are to be imported exceeds 100
pages, only the first 100 pages will be imported.
Importing a Temporarily Saved File
This section explains how to import a file that is temporarily saved to the machine.
The machine imports the PDF file from the first page.
• To import a temporarily saved file, the meeting code that was entered when the file was saved is
required.
• You can enable or disable the temporary save function in System Settings. For details, see
page 138 "Changing the System Settings".
• The maximum number of pages that can be imported to the machine is 100. If the total number of
PDF file pages and all the existing pages exceeds 100 pages, only the first 100 pages will be
imported.
• If you do not know the meeting code that was entered when the file was saved, you can find it on
the Web page screen for managing temporarily saved files. For details about how to manage
temporarily saved files, see page 73 "Managing Temporarily Saved Files".
Importing a temporarily saved file after the machine starts up
You can import a temporarily saved file and add it to the page list after the machine starts up.
1. Touch
, the Import and Save icon.
45
2. Using a Whiteboard
2. Touch
[Import File].
DHG328
3. Touch "Temporary Save Folder".
folder1
\\host01\appdata
folder2
\\host01\appdata\office
DHG334
46
Operating a File
4. Enter the meeting code.
5. Touch [OK].
The saved files which correspond to the entered meeting code are listed.
6. Select the file you want to import.
7. Touch [Import].
The imported pages are added in sequence to the end of the page list. When the PDF file has
finished importing, the first page of the file is displayed.
Importing a temporarily saved file when the machine starts up
You can import a temporarily saved file when the machine starts up or exits standby mode.
• Before using this function, you must specify the corresponding setting in System Settings. For details,
see page 138 "Changing the System Settings".
1. Press the power button on the front of the machine. The machine starts up or exits standby
mode.
CUE044
2. Touch [Import] in the message that appears.
47
2. Using a Whiteboard
3. Enter the meeting code.
4. Touch [OK].
The saved files which correspond to the entered meeting code are listed.
5. Select the file you want to import.
6. Touch [Import].
The imported pages are added in sequence to the end of the page list. When the PDF file has
finished importing, the first page of the file is displayed.
Sending Pages by E-mail
You can save pages and send them by e-mail. All the existing pages can be combined within a single
PDF file.
• To send e-mail, it is necessary to configure the network and SMTP Server settings. For details about
how to configure the Network Settings, see page 113 "Configuring Network Settings". For details
about how to configure the SMTP Server Settings, see page 119 "Configuring SMTP Server
Settings".
1. Touch
48
, the Import and Save icon.
Operating a File
2. Touch
, [Email Sending].
DHG331
3. To change the file name of the PDF file to be attached to an email, specify a password to
the PDF file, or prohibit editing of the PDF file, touch [Option Settings for Saved File].
• To change the file name, select [Specify the PDF file name], enter a new file name (up to 100
alpha-numeric Unicode characters (UTF-8), excluding \, /, ?, :, *, ", >, <) using the touch
keyboard, and then touch [Set].
• To specify a password for a PDF file, select the [Set the PDF security] checkbox, and then
enter the [Permissions Password] and [Open Password] (up to 32 alphanumeric characters
each) using the touch keyboard. When entering the password, you can choose whether to
show or hide the password in the password box by touching [Display] or [Hide].
You must specify the [Permissions Password] to specify the [Open Password].
• To prohibit editing of the PDF file, select the [Prohibit editing] checkbox.
49
2. Using a Whiteboard
You must specify the [Permissions Password] to select the [Prohibit editing] checkbox.
• To use the Mail to Print function, select the [Convert to Mail To Print format] checkbox.
When the Mail to Print function is used, a password cannot be specified to a PDF, and editing
of a PDF file cannot be prohibited.
For details about the Mail to Print function, see page 50 "Printing pages by specifying the
multifunction printer (Mail to Print function)".
4. Touch [Set].
5. Specify the destination.
For details about how to specify destinations, see page 51 "Specifying Destinations".
6. Touch [Send].
• The name of the file attached to an e-mail is "iwb-date-time.pdf" (when not changing the file name).
For example, if there is a file that is sent by e-mail on 2014/1/23 4:56:07,
iwb-20140123-045607.pdf" will be the name of the attachment file.
• The page that is sent by e-mail is saved temporarily without applying the meeting code. You can
download the temporarily stored file with no meeting code applied from the Web page by
entering the administrator password. For details, see page 73 "Managing Temporarily Saved
Files".
• Automatic temporary saving is a supplemental feature, and a temporarily stored file may be lost
when a forced termination of the machine occurs. To save pages, enter a meeting code for the
pages and temporarily save them to the machine, or save them in a shared folder or to a USB flash
memory device. For details, see page 38 "Saving Pages".
Printing pages by specifying the multifunction printer (Mail to Print function)
You can print a PDF file with a specified multifunction printer by specifying its e-mail address as the
destination. You can register the e-mail address of the multifunction printer in Email Address Book in
advance, or enter it manually when you are sending an e-mail.
The pages are printed under the following conditions:
• Printing color: Color (when a multifunction color printer is used)
• Paper size: A4
• To use this function, the multifunction printer must satisfy the following conditions:
• Support the Mail to Print function.
• Have a configured SMTP server and destination e-mail address.
50
Operating a File
• To use this function, configure the necessary SMTP Server Settings in Administrator Settings to allow
a file to be sent in parts. For details about how to configure the settings, see page 119
"Configuring SMTP Server Settings".
• A PDF file cannot be printed if it is password-protected.
• You cannot print pages if user authentication is enabled on the multifunction printer.
• When you print on letter size (81/2 × 11 inches) paper, a few mm (inches) on the left and right of
an image will not be printed. When printing on letter size paper, configure the following settings on
the multifunction printer. For details about how to configure the multifunction printer settings, see the
manual provided with the multifunction printer you are using.
• If there is a paper tray with the paper size set to A4, change the paper size or remove the A4
paper.
• Change the paper size setting of the paper tray to letter-size.
• Change the settings to automatically select paper size.
Specifying Destinations
There are following methods to specify e-mail destinations:
• Select a destination registered to the email address book of the machine
• Enter an e-mail address manually
• Select a destination from Email Address Entry History
• You can specify up to 30 e-mail addresses.
• You can add new entries to the email address book by selecting [Added Data Management] in
Administrator Settings. See page 125 "Managing an Email Address Book".
• To use the Mail to Print function, touch [Option Settings for Saved File:] to display the option
settings, and then select the [Convert to Mail To Print format] checkbox.
Select from Email Address Book
1. Select the e-mail address of the destination to which you want to send the pages from
[Select from Email Address Book] tab.
When you select a group name in [Specify Group Name], you can display only the destinations of
the selected group names.
51
2. Using a Whiteboard
name1
name4
name5
name1
[email protected]
[email protected]
[email protected]
name1
name4
name5
[email protected]
DHG335
The selected e-mail address is added to the "Destination Email Address" list.
When you delete the selected e-mail address, touch the e-mail address you want to delete on the
list.
Entering e-mail addresses manually
1. Enter the name of the destination in "Display Name" in [Manual Entry] tab.
2. Enter the e-mail address of the destination in "Email Address".
The touch keyboard appears when you touch the input field.
52
Operating a File
test
[email protected]
test
name1
[email protected]
[email protected]l
DHG336
3. Touch [Enter].
A confirmation message about adding the e-mail address to the history appears.
4. Touch [OK].
The name and e-mail address of the destination is added to the "Destination Email Address" list.
When you delete the entered e-mail address, touch the e-mail address you want to delete on the
list.
Selecting e-mail addresses from Email Address Entry History
1. Touch the e-mail address of the destination in the "Email Address Entry History" list.
The selected e-mail address is added to the "Destination Email Address" list.
Printing
This section explains how to print pages.
• Before printing, configure the network and print settings. For details about how to configure the
network settings, see page 113 "Configuring Network Settings". For details about how to
configure the print settings, see page 142 "Changing the Print Settings".
53
2. Using a Whiteboard
1. Touch
, the Import and Save icon.
2. Touch
[Print].
DHG330
A window for specifying the printing conditions appears.
3. Specify the print conditions.
• When you select "This Page" in "Print Range", you can print only the displayed page.
• When multiple copies are selected, the pages are collated and the specified number of
copies is printed.
4. Touch [Print].
Each page is printed with the images and information centered horizontally.
• If the window for specifying printing conditions is open while the remote whiteboard is being used,
no operations can be performed on the screens of the machines that are sharing the remote
whiteboard.
• Use a printing device that supports Universal Print Driver. For details about models that support
Universal Print Driver, see the driver download page on the Ricoh home page.
• You can print pages by sending them to a multifunction printer via e-mail. For details, see page 50
"Printing pages by specifying the multifunction printer (Mail to Print function)".
54
Operating a File
Linking with RICOH e-Sharing Box
When you link with RICOH e-Sharing Box, you can display the files shown on the smart device on the
machine. You can also save the pages of the machine to RICOH e-Sharing Box.
Operate RICOH e-Sharing Box by displaying "Connecting Code (QR code)" on the screen of the
machine.
• This function is not supported by certain languages and regions.
1. Touch
, the Import and Save icon.
2. Touch
[Use Connecting Code].
DHG329
3. Scan the connecting code.
When the page is finished saving, a message appears on the screen.
4. Touch [Close] on the connecting code screen.
If you touch [Close] before the file is imported, a message is displayed to indicate that a file is
being received. Touch [Close] again to cancel the importation of the file.
• The effective period of the connecting code is 10 minutes from the time the code is displayed. The
code cannot be used after the effective period expires. If this happens, scan the connecting code
again.
• For details about how to scan the connecting code, see the operating instructions of RICOH eSharing Box.
• When multiple files are sent from RICOH e-Sharing Box, the files are displayed in the order in
which they are imported.
55
2. Using a Whiteboard
• The maximum number of pages that can be imported to the machine is 100. If the total number of
captured pages and pages in the files to be imported from the smart device exceeds 100, only the
first 100 pages are imported.
56
3. Connecting Devices
This chapter explains how to display an image from an image output device, and write text or draw
figures on the displayed screen.
Devices That Can Be Connected to the Machine
The input terminals, output terminals, and devices that can be connected to the machine are as follows:
Interactive Whiteboard D5500
1
4
2
3
DHG562
1. DVI Output
2. VGA Input
3. DisplayPort Input
DisplayPort 1.1a compliant
4. VGA Input 2
Terminal
DVI Output
VGA Input
Devices
Projector
• Computer
• Tablet
Connection method
See page 66 "Using a Projector to
Project a Screen".
See page 60 "Connecting a Computer
or Tablet to the Machine".
• Document camera
DisplayPort Input
• Computer
• Tablet
See page 60 "Connecting a Computer
or Tablet to the Machine".
• Document camera
VGA Input 2
Video conferencing device
See page 62 "Connecting a Video
Conferencing Device to the Machine".
57
3. Connecting Devices
RICOH Interactive Whiteboard D5510
6
8
7
5
1
3
4
2
DHG551
1. DVI Output (DVI-D)
2. HDMI Input 1
3. VGA Input 1
4. DisplayPort Input
DisplayPort 1.1a compliant
5. HDMI Input 2
6. VGA Input 2
7. Audio Output 1
8. Audio Output 2
Terminal
DVI Output (DVI-D)
HDMI Input 1
Devices
Projector
• Computer
See page 66 "Using a Projector to Project a
Screen".
• Tablet
You cannot display copyright-protected
content such as DVD and Blu-ray discs.
• Document
camera
See page 60 "Connecting a Computer or
Tablet to the Machine".
• Digital still
camera
• Digital video
camera
58
Connection method
Devices That Can Be Connected to the Machine
Terminal
VGA Input 1
Devices
• Computer
• Tablet
Connection method
See page 60 "Connecting a Computer or
Tablet to the Machine".
• Document
camera
DisplayPort Input
• Computer
• Tablet
You cannot display copyright-protected
content such as DVD and Blu-ray discs.
• Document
camera
See page 60 "Connecting a Computer or
Tablet to the Machine".
HDMI Input 2
Audio Visual device
Connects an audio-visual device to the
machine. You can display copyrightprotected content.
VGA Input 2
Video conferencing
device
See page 62 "Connecting a Video
Conferencing Device to the Machine".
Audio Output 1
Stereo speaker
Use this terminal to connect external speakers
(10W+10W, 8 ohm).
Audio Output 2
Self-powered speaker
or other audio device
Use this terminal to connect to the line input
terminal of an amplifier.
• A device that supports full-HD can be connected to DVI Output.
• For details about the input signals that are supported, see page 194 "List of Video Input Signals
Supported by the Machine".
• The audio signals of the HDMI Input and DisplayPort Input are output to Audio Output 1 and Audio
Output 2.
• When more than one device is connected to the input terminals, priority is given to the terminals in
the order of HDMI Input, DisplayPort Input, and VGA Input.
• To display an externally input still or video image on the machine in cases other than for citation,
the material must be created by yourself and you must own the copyright, or you must be granted
permission to use the material from the rightful owner of the copyright.
59
3. Connecting Devices
Connecting a Computer or Tablet to the
Machine
You can connect a computer, tablet, or document camera to the machine, and see its screen on the
machine. You can also write text or draw figures on the displayed screen using a pen.
CUE070
You can capture written text and drawn figures on an externally input image as a "Captured page".
A captured page is added to the page list. You can continue the operation such as writing.
When you touch the "Switch External Input" icon while operating a captured page, the screen of an
image output device is displayed in real time.
When multiple devices are connected to the machine, you can switch the image of the device displayed
on the screen to other images by touching the "Switch External Input" icon. You can check which
image of the device is displayed from the letters displayed on the Switch External Input icon. For details
about icons, see page 16 "Icons Displayed on the Machine".
This section explains how to display the computer screen and write text or draw figures on it.
• Under the Whiteboard Detailed Settings, you can configure the machine to automatically display
the computer screen when there is any change in the screen content. For details, see page 103
"Changing the Detailed Settings".
1. Connect the computer to any of the following input terminals on the side of the display:
Interactive Whiteboard D5500
• VGA Input or DisplayPort Input
60
Connecting a Computer or Tablet to the Machine
RICOH Interactive Whiteboard D5510
• HDMI Input 1, VGA Input 1 or DisplayPort Input
2. Switch the video output on the computer to display the computer screen on the screen of
the machine.
To switch between image outputs on the computer, press the appropriate function key while
holding down the [Fn] key.
The key combinations on computers from major computer manufacturers are as follows:
Computer brand
Key combination
MSI
[Fn] + [F2]
Everex, Mitsubishi, NEC, Panasonic, Sotec
[Fn] + [F3]
Gateway, HP
[Fn] + [F4]
acer, SHARP, Sotec, Toshiba
[Fn] + [F5]
Hitachi, IBM, lenovo, Sony
[Fn] + [F7]
Asus, Dell, EPSON, Hitachi
[Fn] + [F8]
Fujitsu
[Fn] + [F10]
3. Write text or draw figures on the screen of the machine using a pen.
4. To capture the Whiteboard screen to a page, touch
, the Import to Page icon.
The captured page is added at the end of the page list and displayed on the screen.
• When you start writing on the screen, a message prompting you to capture the screen appears.
You can capture the screen by touching
[Import to Page]. To continue operation without
capturing the screen, close the message by touching [×]. You can choose whether to enable or
disable the message. For details, see page 103 "Changing the Detailed Settings".
• You can also write text or draw figures after importing a screen by touching
icon.
• If there are already 100 captured pages,
, the Import to Page
, the Import to Page icon, cannot be used.
• If there is a total of 90,000 strokes, fair copy entry text, figures, and stamps on all pages, you
cannot use the Import to Page icon.
• The "NO SIGNAL" message may be displayed while switching to an externally input image.
61
3. Connecting Devices
Connecting a Video Conferencing Device to the
Machine
You can use the machine as a monitor of a video conferencing device. The screen of the machine can
be shared in a video conference using the computer screen sharing application software of the machine.
(RICOH UCS screen sharing: page 64 "Sharing the Whiteboard Screen in a Video Conference")
Also, you can share notes written or material displayed on the screen with other devices connected via a
network by using the remote white board function. For details about sharing a screen using a remote
whiteboard, see page 85 "Overview of Remote Whiteboard".
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The video conferencing device is connected as follows:
1. Turn off the video conferencing device.
2. Connect the video conferencing device to VGA Input 2 on the side of the display.
Interactive Whiteboard D5500
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62
Connecting a Video Conferencing Device to the Machine
RICOH Interactive Whiteboard D5510
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3. Turn on the video conferencing device.
The images from the video conferencing device can be displayed as follows:
1
2
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1. Subwindow display
You can operate the machine displaying the images from the video conferencing device on the subwindow
located at the upper right of the screen.
You can display the image in a subwindow or hide the image by pressing the [PIP] button on the side of the
display.
2. Full screen display
You can expand the image to full screen or hide the image by pressing the [Input/Enter] button on the side of
the display.
• You cannot write to an image input from VGA input 2.
• You cannot use an image input from VGA input 2 in the whiteboard application or recorded as a
captured page.
63
3. Connecting Devices
• For details about how to use a video conferencing device, see the manual of the device you are
using.
• If the main operation panel is hidden by the subwindow, touch
Panel icon, and move the main operation panel.
, the Move Main Operation
• You can move the displayed subwindow. For details about how to move the subwindow, see
page 188 "Adjusting the Display".
• The machine will automatically adjust the display area of a video conferencing device image when
it is expanded to full screen. For details about how to adjust the display position, see page 188
"Adjusting the Display".
Sharing the Whiteboard Screen in a Video Conference
The screen of the machine can be shared in a video conference using the computer screen sharing
application software of the machine. (RICOH UCS screen sharing)
1. Connect the video conferencing device to the machine via USB.
2. Start a video conference.
A confirmation message for sharing the computer screen appears.
3. Touch [Start].
Sharing of the machine screen starts.
To cancel sharing of the machine screen, touch [Cancel].
You can start sharing the screen even after the video conference has started by touching
Sharing icon.
• If you want to stop sharing the machine screen, touch
UCS screen sharing will be stopped].
, the
, the sharing icon, and then touch [RICOH
• When compatible mode is active, the machine screen cannot be shared.
• The machine screen is shared at a resolution of 720p.
• The following video conferencing devices can be used to share the screen of the machine that is
connected via USB during a video conference:
• Ricoh Unified Communication System S7000/P3500/P3000/P1000
• When multiple video conferencing devices are connected to the machine, the machine screen can
only be displayed on the screen of the device that is connected first.
64
Connecting a Video Conferencing Device to the Machine
• When a Whiteboard screen in a Video Conference is shared, the sub-window display cannot be
shared.
• If the machine does not support the language setting specified on the video conferencing device,
the machine's screen cannot be shared.
65
3. Connecting Devices
Using a Projector to Project a Screen
You can connect a projector that supports full-HD to the machine to project its screens.
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• Interactive Whiteboard D5500
If the machine is connected to an analog input terminal of an external display device, such as the
VGA input of a projector, the image of the machine may not be displayed due to differences in the
signal characteristics. We recommend connecting the projector to a digital terminal such as DVI or
HDMI.
• RICOH Interactive Whiteboard D5510
The machine cannot be connected to an analog input terminal such the VGA input of a projector.
A Ricoh projector which supports full-HD is recommended for use with the machine. Supported models
are as follows:
• PJ WX3231N/X3241N
• PJ WX3340N/WX3340/X3340N/X3340
• PJ WX4130N/WX4130
• PJ WX4240N/X4240N
• PJ WX4141/WX4141N/WX4141NI
• PJ WX5350N/X5360N
• PJ WX5361N/X5371N
• RICOH PJ X3351N/WX3351N
• RICOH PJ X4241N/WX4241N
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Using a Projector to Project a Screen
1. Use the display cable to connect a projector to DVI Output of the output/input terminals.
Interactive Whiteboard D5500
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RICOH Interactive Whiteboard D5510
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2. Project the screen.
For details about how to use a projector to project screens, see the manual of the projector.
• If there is a cover on DVI Output, contact your service representative.
67
3. Connecting Devices
68
4. Using the Web Page of the Machine
This chapter explains what you can do on the Web page of the machine, and how to access the Web
page.
Things You Can Do on the Web Page
View a remote whiteboard
You can view the contents of an open remote whiteboard session.
For details, see page 95 "Participating from the Web Browser".
Download temporarily saved files
You can download a temporarily saved file. For details, see page 71 "Downloading Temporarily
Saved Files".
Manage the temporarily saved files
You can manage all the files temporarily saved on the machine. For details, see page 73
"Managing Temporarily Saved Files".
Download IWB Remote Desktop Software
After you install IWB Remote Desktop Software on your computer, you can display the screen of
the computer on the machine via a network. You can also operate the computer from the screen of
the machine.
For details about how to download the software, see page 78 "Downloading IWB Remote
Desktop Software".
Open the Administrator Settings
You can configure the machine settings, such as the network settings, and adjust the system clock.
For details, see page 106 "Opening Administrator Settings".
Displaying the Top Page
To access the Web page for the machine, one of the following web browsers is required:
• Internet Explorer 8 or higher
• Firefox 21 or higher
• Safari for OS X 6 or higher
• Safari for iOS 6 or higher (Support for iPad only. No support for iPhone.)
• Chrome for Android 27 or higher (Support for tablet terminals only. No support for smartphones.)
• Chrome for Windows 36 or higher
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4. Using the Web Page of the Machine
1. Check the IP address displayed at the top of the machine screen.
If no IP address is displayed, use
, the Information display icon, to display the IP address.
2. Start your web browser.
3. Enter "http://(machine's IP address, host name, or fully qualified domain name)/" in your
web browser's URL bar.
The Web page for the machine is displayed.
• Up to 20 web browsers can access the machine at the same time.
• You cannot access the Web page when the power of the machine is off.
• If the administrator password is not changed from its initial setting, [Administrator Settings] is not
displayed. Change the administrator password. For details about changing the administrator
password, see page 107 "Administrator Settings".
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Downloading Temporarily Saved Files
Downloading Temporarily Saved Files
• To download a temporarily saved file, the meeting code entered when saving the file is required.
For more details about the meeting code, see page 41 "Saving Pages Temporarily".
1. Use your computer to access the Web page for the machine.
For details about how to access the Web page, see page 69 "Displaying the Top Page".
2. Click [Downloading Temporarily Saved File].
3. Enter the meeting code.
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4. Click [OK].
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4. Using the Web Page of the Machine
5. Click [Download] for the file you want to download.
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6. Rename the file, if necessary, and then click [Save].
• If you do not know the meeting code that was entered when the file was saved, you can find the
meeting code on the Web page screen for managing temporarily saved files. For details about
how to manage temporarily saved files, see page 73 "Managing Temporarily Saved Files".
72
Managing Temporarily Saved Files
Managing Temporarily Saved Files
1. Click [Temporarily Saved File Management] on the top page of the Web page.
2. In the password input field, enter the administrator password.
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3. Click [OK].
The Temporarily Saved File Management screen appears. Delete or download the necessary files.
• Temporarily saved files with no meeting code specified can be managed only on the Temporary
Saved File Management screen.
• Automatic temporary saving is a supplemental feature, and a temporarily stored file may be lost
when a forced termination of the machine occurs. To save pages, enter a meeting code for the
pages and temporarily save them to the machine, or save them in a shared folder or to a USB flash
memory device. For details, see page 38 "Saving Pages".
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4. Using the Web Page of the Machine
Viewing the Temporarily Saved File Management screen
1
2
3
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1. Free Space
Indicates the amount of free space and the maximum storage capacity of the space for temporarily
saved files.
2. Number of Temporarily Saved Files
Indicates the number of temporarily saved files and the maximum number of files that can be temporarily
saved.
3. File List
Displays a list of the temporarily saved files.
74
Opening Administrator Settings
Opening Administrator Settings
• For security reasons, make sure to change the initial administrator password. If you do not change
the password, the administrator settings cannot be browsed on the Web page.
• For details about changing the administrator password, see page 107 "Administrator Settings".
1. On the top page of the machine's Web page, click [Administrator Settings].
2. Enter the administrator password in the password entry field.
3. Click [OK].
The configuration screen for the administrator appears. Confirm and modify the device settings as
required.
• If the administrator setting is configured on the machine's Web page, the setting becomes valid
when the machine restarts.
• If no operations are performed for 10 minutes, the configuration screen for the administrator will
disappear automatically.
• The administrator settings screen cannot be opened from the Web page while the administrator
settings are being configured on the control panel of the machine.
• You cannot login to [Administrator Settings] for five minutes after the Web page has been closed.
• For details about the administrator settings, see page 107 "Administrator Settings".
• Some settings cannot be configured from the Web page.
75
4. Using the Web Page of the Machine
76
5. Using the Machine to Perform
Operations on a Computer Screen
This chapter explains how to perform operations on a computer screen displayed on the machine using
IWB Remote Desktop Software.
IWB Remote Desktop Software Overview
After you install IWB Remote Desktop Software on your computer, you can display a computer screen
via a wireless LAN. You can also perform operations on the computer screen from the display of the
machine.
DAB029
77
5. Using the Machine to Perform Operations on a Computer Screen
Downloading IWB Remote Desktop Software
1. Start your web browser.
2. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar and
display the Web page for the machine.
3. Click [Download Software].
4. Click [Download].
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5. Click [Save].
IWB Remote Desktop Software is downloaded.
78
Installing IWB Remote Desktop Software
Installing IWB Remote Desktop Software
• To install IWB Remote Desktop Software on a computer, log on as a user with administrator
privileges.
Operating environment
Item
Operating system
Specifications
• Windows 8/Pro/Enterprise (32 bit/64 bit)
• Windows 8.1/Pro/Enterprise (32 bit/64 bit)
• Windows 7 Home Premium/Professional/Ultimate/Enterprise SP
1 or later (32 bit/64 bit)
CPU
• Recommended: Intel® CoreTM 2 Duo 2 GHz or more
• Minimum: Intel Core Solo U1300
Memory
• Windows 7 (32 bit): 1 GB or more
• Windows 7 (64 bit): 2 GB or more
• Windows 8 (32 bit): 1 GB or more
• Windows 8 (64 bit): 2 GB or more
• Windows 8.1 (32 bit): 1 GB or more
• Windows 8.1 (64 bit): 2 GB or more
HDD
100 MB or more free space
Network
Line speed
• Minimum: 200 Kbps
* When not using network services other than IWB Remote
Desktop Software
Wireless LAN
• IEEE802.11a/IEEE802.11b/IEEE802.11g/IEEE802.11n
1. Double-click the downloaded file from the Web page of the machine to execute it.
For details about how to download IWB Remote Desktop Software, see page 78 "Downloading
IWB Remote Desktop Software".
2. Specify the language you want to use during the installation process, and then click [OK].
3. If .NET Framework 4 is not installed on your computer, click [Install].
If .NET Framework 4 has already been installed, the message [Install] does not appear. Proceed to
the next step.
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5. Using the Machine to Perform Operations on a Computer Screen
4. Click [Next].
5. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the terms in the license agreement], and then click
[Next].
6. Specify the installation folder, and then click [Next].
7. Click [Install].
8. Click [Finish].
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Uninstalling IWB Remote Desktop Software
Uninstalling IWB Remote Desktop Software
• Log on to the computer as a user with administrator privileges to uninstall the software.
1. On the [Start] menu of the computer, select [Control Panel].
If you are using a computer that is running Windows 8/8.1, click [Search] on the Charm Bar, and
then click [Control Panel].
2. Select [Programs and Features].
3. Click [Uninstall a program].
4. Select "IWB Remote Desktop Software" and click [Uninstall].
5. Confirm the messages and click [OK].
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5. Using the Machine to Perform Operations on a Computer Screen
Using IWB Remote Desktop Software to
Perform Operations on a Computer Screen
Open IWB Remote Desktop Software, and then connect the machine to a computer. When the machine
is connected, the screen displayed on the computer appears on the screen of the machine.
• You cannot connect if the machine is in standby mode or the power is off.
• While the machine is connected to the computer, a message is displayed every 15 minutes which
asks whether you want to maintain the connection. If one minute elapses without clicking [Continue]
in the message, the connection is lost automatically. This message setting can be changed when the
machine starts.
1. On the [Start] menu of the computer, select [All Programs].
If you are using a computer that is running Windows 8/8.1, right-click where tiles are not
displayed on the Start screen, and then click [All apps].
2. Select [Ricoh], and then click [IWB Remote Desktop Software].
If you are using a computer that is running Windows 8/8.1, proceed to the next step.
3. Click [IWB Remote Desktop Software].
4. Enter the IP address and passcode displayed at the top of the machine screen.
If no IP address or passcode is displayed, use
address.
, the Information display icon, to display the IP
You can also enter the host name or fully qualified domain name of the machine.
If you have already entered the IP address, host name, or fully qualified domain name, you can
select it from the pull-down menu.
DHG102
5. Change the [Image Quality/Speed] setting as required.
Select [Quality], [Standard Image Quality], or [Speed], according to the specified quality under
the image transfer settings. The default is [Speed]. To give priority to speed over quality, select
[Speed]. The print quality, however, may be degraded.
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Using IWB Remote Desktop Software to Perform Operations on a Computer Screen
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6. Change auto disconnection settings as needed.
To enable auto disconnection while the machine is connected to a computer, open the pull-down
menu, and then select the length of time the auto disconnect message is displayed. When the
setting is enabled, the auto disconnect message is displayed at specified intervals. If one minute
elapses without clicking [Continue] in the message, the connection is lost automatically.
DHG572
7. Click [Connect].
The screen of the computer appears on the machine screen.
8. When you operate the computer from the machine, touch
, the Operate Computer icon.
A pen nib and pen bottom can be used to perform the following:
• Pen nib
A left-click or drag operation
• Pen bottom
A right-click operation
When you click the touch keyboard icon, you can enter text using the touch keyboard displayed
on the computer. It may take approximately two seconds until the touch keyboard is displayed.
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5. Using the Machine to Perform Operations on a Computer Screen
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9. When you close IWB Remote Desktop Software, click [Close] in the "Connected" window.
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10. Click [Close].
IWB Remote Desktop Software closes.
• You can also close IWB Remote Desktop Software by operating the computer from the machine
screen.
• In the Whiteboard Detailed settings, you can choose whether or not to automatically recognize a
click and double-click during a handwritten entry. For details, see page 103 "Changing the
Detailed Settings".
• You can connect to Whiteboard Version 1.3.X.X from IWB Remote Desktop Software Version
1.5.X.X. In such case, the machine operates in "Standard Image Quality" even if the [Image
Quality/Speed] setting is specified.
• When the touch keyboard is used, the keyboard of the computer may become unresponsive. If this
occurs, perform the following procedure on the computer:
1. Set "User Account Control Settings" to [Never Notify].
2. Configure the following settings to run IWB Remote Desktop Software as an administrator:
1. Right-click the shortcut icon of IWB Remote Desktop Software, and select [Properties].
2. Select the [Run this program as an administrator] checkbox under [Privilege Level] on the
[Compatibility] tab.
84
6. Using a Remote Whiteboard to
Share the Screen
This chapter explains how to share a screen or written text and drawn figures of the machine with other
devices at remote locations.
Overview of Remote Whiteboard
You can share a screen with multiple devices connected via a network.
• To share a screen, you need to configure the network settings and add your Remote License. For
details about how to configure the network settings, see page 113 "Configuring Network
Settings". For details about how to add your Remote License, see page 117 "Adding or Deleting
Your Remote License".
1
2
2
2
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1. Hosting remote whiteboard
The host whiteboard hosts a remote whiteboard session that allows other devices to view and perform
operations on the shared screen.
2. Participating remote whiteboards
The participating whiteboards connect to the host device and perform operations on the shared screen. The
results of the operations performed are displayed simultaneously on the other devices.
You can use the following other than the whiteboard to participate in a remote whiteboard session:
• Web browser (Viewing only)
85
6. Using a Remote Whiteboard to Share the Screen
• Computer installed Remote Viewer (Viewing only)
• Projector with interactive functionality
• When the network settings are configured accordingly and the remote whiteboard license is added, you
can view the screen of the machine from a remote location using a Web browser application without
hosting the whiteboard by changing the settings. For details about changing the settings, see page 140
"Changing the Security Settings".
• For details about how to open a remote whiteboard session, see page 87 "Opening a Remote
Whiteboard Session".
• For details about how to participate in a remote whiteboard session, see page 92 "Participating in a
Remote Whiteboard Session".
• For details about how to install Remote Viewer, see page 180 "Installing Remote Viewer on a
Computer".
• For details about how to participate in a remote whiteboard session from a projector, see the manual of
the projector or Interactive Kit.
86
Opening a Remote Whiteboard Session
Opening a Remote Whiteboard Session
This section explains how to open a remote whiteboard session.
You may need to select Compatible mode according to the type of a participating device or its version.
When you select Compatible mode, the functions available will be limited.
For details about how to check the system version, see page 105 "Opening General Settings".
Participating remote
whiteboards
Normal hosting (system running
version 1.5.0.0 or later)
System running version 1.5.0.0
or later
*1
System running version
1.3.140.0 or earlier
×
Projector with interactive
functionality
×
Computer installed Remote
Viewer
Compatible mode
×*2
Web browser
•
: Can participate.
• ×: Cannot participate.
*1 If a participating whiteboard running system version 1.5.0.0 or later participates in a remote whiteboard
session opened in compatible mode or by a machine running system version 1.1 or earlier, a message is
displayed and the remote whiteboard enters compatible mode.
*2 If a web browser is used instead of Remote Viewer, there are no restrictions on the functions that can be used
while viewing the remote whiteboard.
1. Touch
, the Share icon.
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6. Using a Remote Whiteboard to Share the Screen
2. Touch [Open].
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• When a video conferencing device is connected to the machine via USB, a confirmation
screen to start screen sharing is displayed upon starting a video conference using the device.
Touch the [Start] button to share the image displayed on the machine screen. For details, see
page 64 "Sharing the Whiteboard Screen in a Video Conference".
• When you activate compatible mode, the [Start] button is not displayed.
3. Touch "Options", and then specify the conditions for opening a remote whiteboard
session.
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For details about the options, see "How to Use Options".
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88
Opening a Remote Whiteboard Session
• When the "Open with passcode" check box is selected, you can limit the number of
participating devices.
• When the "Limit participating whiteboard's functions" check box is selected, the participating
whiteboards cannot save files, print pages, or send e-mail during the session.
• When the "Open in compatible mode" check box is selected, the remote whiteboard session
is opened in compatible mode. For details about how to open a session in compatible mode,
see page 89 "Opening a Remote Whiteboard Session in Compatible Mode".
4. Touch [Open].
A remote whiteboard session is opened.
When you select "Open with passcode", a message will appear. Confirm the details of the
message, and then touch [Open].
• You can use , the Share icon, to check the communication status while participating in a remote
whiteboard session. For details about the communication status, see page 100 "Checking the
Remote Whiteboard Status".
• During the remote whiteboard session, the participating whiteboards are displayed in the submenu
of , the Share icon. For details about how to view the submenu, see page 100 "Checking the
Remote Whiteboard Status".
Opening a Remote Whiteboard Session in Compatible Mode
1. Select "Open in compatible mode" in the option settings of opening remote whiteboard
session screen.
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6. Using a Remote Whiteboard to Share the Screen
2. Specify other conditions as needed.
• If you select "Create image of all pages and distribute", the pages being used will be
converted to images and displayed on the participating whiteboards. You cannot edit the
strokes on the pages converted to images.
• If you select "Delete All Pages and Open", all the pages being used will be deleted.
3. Touch [Open].
A remote whiteboard session is opened in compatible mode.
• You can use , the Share icon, to check the communication status while participating in a remote
whiteboard session. For details about the communication status, see page 100 "Checking the
Remote Whiteboard Status".
• During the remote whiteboard session, the participating whiteboards are displayed in the submenu
of , the Share icon. For details about how to view the submenu, see page 100 "Checking the
Remote Whiteboard Status".
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Closing a Remote Whiteboard Session
Closing a Remote Whiteboard Session
This section explains how to close a remote whiteboard session.
When the host whiteboard closes the remote whiteboard session, the session will be closed on the
participating whiteboards as well.
• When you finish using the machine, quit the remote whiteboard session, and then turn off the
power.
1. Touch
, the Share icon.
2. Touch [Close Remote Whiteboard].
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
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• When compatible mode is active, touch [Close].
• When a video conferencing device is connected to the machine via USB, a confirmation
screen to start screen sharing is displayed upon starting a video conference using the device.
Touch the [Start] button to share the image displayed on the machine screen. For details, see
page 64 "Sharing the Whiteboard Screen in a Video Conference".
• When you activate compatible mode, the [Start] button is not displayed.
3. Touch [Close].
• When you exit compatible mode, the page displayed immediately before joining the remote
whiteboard session is loaded as an image.
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6. Using a Remote Whiteboard to Share the Screen
Participating in a Remote Whiteboard Session
This section explains how to participate in a remote whiteboard session.
• When you join a remote whiteboard session, all the pages that existed prior to joining the session
are deleted and the contents of the host whiteboard are imported.
Participating from the Machine
1. Touch [Join] of
, the Share icon.
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2. When a message appears, touch [Proceed].
3. Specify the remote whiteboard session you want to join.
For details about how to specify a remote whiteboard session, see page 93 "Specifying the
remote whiteboard session to join".
4. Touch [Join].
To join a remote whiteboard session for which options have been set, check the message that is
displayed, and then touch [Join].
5. Check how long it will take to finish reading the page, and then touch [Join].
The host whiteboard page begins reading.
• The indicated shared page import time is an estimate, depending on the actual environment.
• When the remote whiteboard you want to join is open with available functions limited, the
participating whiteboards cannot save files, print pages, or send e-mail. When the remote
whiteboard session is closed, all the pages are deleted.
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Participating in a Remote Whiteboard Session
• When you attempt to participate in a remote whiteboard session opened in compatible mode or by
a machine running system version 1.1 or earlier, a message which asks whether or not you want to
participate in the session. Touch [Join] inside the message to participate is displayed.
• During a remote whiteboard session, the screen sharing status is displayed in the submenu of ,
the Share icon. For details about how to view the submenu, see page 100 "Checking the Remote
Whiteboard Status".
• If the page size of a file imported to the host whiteboard is larger than the maximum file size that
can be imported by a participating whiteboard, the imported file may not be displayed.
Specifying the remote whiteboard session to join
The host whiteboard can be specified as follows:
• Select a host whiteboard session from the contact list you have added in advance
• Specify the IP address of the host whiteboard
Selecting from the contact list
Select the host whiteboard from the list of the whiteboard location names you have added in
advance.
name1
XXX.XXX.XXX.XXX
name1
name2
XXX.XXX.XXX.XXX
name2
name3
XXX.XXX.XXX.XXX
name3
name4
XXX.XXX.XXX.XXX
name4
name5
XXX.XXX.XXX.XXX
name5
name6
XXX.XXX.XXX.XXX
name6
name7
XXX.XXX.XXX.XXX
name7
name8
XXX.XXX.XXX.XXX
name8
3
2
XXX.XXX.XXX.XXX
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6. Using a Remote Whiteboard to Share the Screen
1. Status of the host whiteboard
Displays an icon which indicates the session status of the host whiteboard.
2. [IP Address]
Displays the IP address of a whiteboard location that is selected from the contact list.
3. Specify Group Name
Select the group you want to display in the "Contact List".
Specifying by entering manually
Specify the host whiteboard by entering its IP address.
1
2
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
3
4
XXX.XXX.XXX.XXX
5
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1. Manual Entry
Enter the IP address, host name, or fully qualified domain name of the host whiteboard. The touch
keyboard appears when you touch the input field.
2. [Enter]
Adds the entered IP address of the host whiteboard to the IP Address field.
3. IP Address Entry History
Displays a list of host whiteboards that were manually entered. Select one of the host whiteboards in the
list.
"IP Address Entry History" can hold up to 100 entries. When "IP Address Entry History" reaches
capacity, the oldest entry is deleted from the history.
4. Delete History
Deletes a manually entered remote whiteboard from the history. When you touch [Delete] in the
message, the selected remote whiteboard is deleted from the history.
5. [IP Address]
Displays the IP address of a whiteboard location that was entered.
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Participating in a Remote Whiteboard Session
• It may take approximately two seconds until the touch keyboard is displayed.
• For details about how to add a contact list, see page 121 "Managing a Remote Contact List".
Participating from the Web Browser
This section explains how to view the contents of a remote whiteboard session by accessing the Web
page of the machine.
• To view a remote whiteboard session, you need to configure the network settings and add your
Remote License. For details about how to configure the network settings, see page 113
"Configuring Network Settings". For details about how to add your Remote License, see page 117
"Adding or Deleting Your Remote License".
• A remote whiteboard session opened by a machine running system version 1.3.140.0 or earlier or
a projector that has interactive functionality cannot be viewed from a web browser.
1. Access the Web page for the machine.
For details about how to access the Web page, see page 69 "Displaying the Top Page".
2. Click [Browse for Whiteboard] on the Web page.
3. Enter the password in the passcode box.
The passcode entered is the code displayed at the top of the screen of the host whiteboard.
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4. Click [Join].
The remote whiteboard screen is displayed.
The page you are viewing is refreshed once every two seconds.
95
6. Using a Remote Whiteboard to Share the Screen
• You can change the display magnification by using the zoom-in and zoom-out function of your
web browser.
Participating from Remote Viewer
When you install Remote Viewer to the computer, you can view the contents of a remote whiteboard
session opened with Compatible mode or version earlier than 1.3.140.0. For details about Remote
Viewer, see page 179 "Using Remote Viewer".
When you view the contents of a remote whiteboard session opened with a system of version 1.3.0.0. or
later, access the remote whiteboard from the web browser. For details, see page 95 "Participating from
the Web Browser".
1. Click the [Start] menu on the computer.
2. From [All Programs], select [Ricoh], [Interactive Whiteboard Remote Viewer].
3. Click [Interactive Whiteboard Remote Viewer].
The Remote Viewer screen appears.
4. Click [Join] from
, the Share icon.
5. Specify the IP address of the host whiteboard on the displayed screen.
6. Click [Connect].
The host whiteboard is imported.
7. If a passcode is set by the host whiteboard, enter the passcode.
8. If a connection is established, the time to import pages of the host whiteboard is
displayed. Click [OK].
There are two methods for specifying a host whiteboard. The first is to select from the contact list, and the
second is to enter the IP address manually.
96
Participating in a Remote Whiteboard Session
[Contact List] tab
Specify the IP address of the host whiteboard by selecting it from the "Contact List".
A contact list can be added with "Add Remote Contact List" in General Settings of Remote Viewer.
See page 182 "Creating a Remote Contact List".
[Manual Entry] tab
• Specify the IP address of the host whiteboard by entering it manually. After entering the
address, click [Enter]. A confirmation message about the history appears. If you do not want
to keep the entered IP address in the history, click [Cancel].
• You can also specify a previously entered IP address by selecting it from "IP Address Entry
History".
• "IP Address Entry History" can hold up to 100 entries. If there are already 100 entries, the oldest
entry is deleted from the history.
• The indicated shared page import time may differ depending on the actual environment.
97
6. Using a Remote Whiteboard to Share the Screen
• You can use , the Share icon, to check the communication status while participating in a remote
whiteboard session. For details about the communication status, see page 100 "Checking the
Remote Whiteboard Status".
98
Leaving a Remote Whiteboard Session
Leaving a Remote Whiteboard Session
• When you finish using the machine, leave the remote whiteboard session, and then turn off the
power.
1. Touch
, the Share icon.
2. Touch [Close Remote Whiteboard].
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
DHG355
If you are participating in a remote whiteboard session while compatible mode is active, touch
[Leave].
3. Touch [Leave].
• When you have participated in a remote whiteboard session from Remote Viewer, click
the Share icon, and then select [Leave].
,
• When you have participated in a remote whiteboard session from the web browser, quit
viewing by closing the browser window.
• If the host whiteboard side closes the remote whiteboard session, viewing automatically ends.
• When you exit compatible mode, the page displayed immediately before joining the remote
whiteboard session is loaded as an image.
99
6. Using a Remote Whiteboard to Share the Screen
Checking the Remote Whiteboard Status
When you touch , the Share icon, during a remote whiteboard session, you can check the information
of the devices joining the remote whiteboard session and the communication status.
You can check the communication status by the number of antennas or the color of the icon.
When you touch , the Share icon, the following submenu appears. The submenu indicates the status
of the remote whiteboard.
XXX.XXX.XXX.XXX
1
4
XXX.XXX.XXX.XXX
2
3
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1. Remote Whiteboard List
• Indicates the name and IP address of the device hosting the remote whiteboard session.
• Indicates the names and IP addresses of the devices participating in the remote whiteboard session.
2. Options
Indicates the options that have been set.
3. Web Browser Participation Terminal List
Indicates the IP addresses of the devices participating in the remote whiteboard session via a web browser.
4. Share icon
Indicates the network status in the bottom part of the icon.
Checking the communication status during a remote whiteboard session
You can check the communication status during a remote whiteboard session. The communication
status is indicated by , the Share icon. When you are using compatible mode, you can check the
communication status by the color of the icon.
Normal mode icon/Compatible
mode icon
Communication status
Excellent
Antenna 4/
100
Communication speed
1.5 Mbps or more
Checking the Remote Whiteboard Status
Normal mode icon/Compatible
mode icon
Communication status
Communication speed
Good
512 kbps–1.5 Mbps
Low
200 kbps–512 kbps
Very Low
200 kbps or less
Antenna 3/
Antenna 2/
Antenna 1/
• On the host whiteboard, the icon indicates the participating whiteboard with the worst
communication status.
• As the number of whiteboard locations or the amount of data to be transferred increases, screen
updates may take longer and the response time for user operations may increase.
• As communications improve, screen updates and response time for user operations become faster.
• If there are no participating whiteboards,
whiteboard.
, the Antenna 1 icon, is displayed on the host
• If you are using Remote Viewer to view shared screens, an icon which indicates the machine is in
compatible mode is displayed.
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6. Using a Remote Whiteboard to Share the Screen
102
7. Changing the Machine Settings
This chapter explains how to change the machine settings in General Settings and Administrator Settings.
Changing the Detailed Settings
To configure the whiteboard display and writing settings, open the whiteboard detailed settings.
1. Touch (Pen) or (Switch External Input) on the main operation panel with the pen nib,
and then touch (Detailed Settings) from the menu that appears.
The whiteboard detailed settings screen is displayed.
2. Select the check box of the functions you want to use.
• [Automatically switches to the external input when the external input display screen has
changed]
The machine automatically switches to the computer screen when the screen content changes.
• [Do not display pen entry operation guidance while displaying external input]
When you start writing on the external input screen, a message prompting you to capture the
screen will not appear.
• [Automatically recognize a click during a handwritten entry on remote PC image]
When you are using the computer screen in IWB Remote Desktop Software, the machine
automatically recognizes a click or double-click during a handwritten entry.
• [On fair copy entry, only graphics will be fair copied (texts will not be fair copied)]
If a small figure is converted to a character in fair copy entry mode, select this setting to make
fair copies of figures only.
• [Automatically aligns the position of the texts and graphics]
Fair copy entered text, figures, and lines are flush against the grid line when they are moved
or reduced/enlarged.
3. Touch [Close].
• When any of the (Stamp Entry mode) icons other than (Select and Delete) or (Operate
Computer) is selected, clicks cannot be automatically recognized while making a handwritten entry
on a remote computer screen.
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7. Changing the Machine Settings
Displaying the Desktop
You can open General Settings or Administrator Settings from the desktop.
The procedure for displaying the desktop is as follows:
1. Press and hold on
, the close icon, with the pen nib until a message appears.
2. Touch [Close].
The displayed page closes and the desktop is displayed.
Icons on the Desktop
Touch an icon twice in quick succession with the pen nib to activate an icon on the desktop.
The operations performed with the activated icons are as follows:
Icon
Behavior
Reference
Opens Administrator Settings.
See page 106 "Opening
Administrator Settings".
Displays the main screen of the
machine.
See page 14 "Use a Whiteboard
Viewing the Screen".
Turns the power off.
-
Opens General Settings.
See page 105 "Opening
General Settings".
AdminSettings
Interactive Whiteboard
PowerOFF
Settings
104
Opening General Settings
Opening General Settings
To check the system information or adjust the touch sensor, open General Settings.
1. Display the desktop.
2. Touch [Settings] two times in quick succession.
• When you finish configuring General Settings, touch [Close].
General Settings Icons
Touch the icon with the pen nib to activate an icon on General Settings.
The operations performed with the activated icons are as follows:
Icon
Adjust Touch Sensor Position
Touch Sensor Sensitivity
Adjustment
Behavior
Adjusts the position detected when the screen is touched by the pen.
For details about how to adjust positions, see page 111 "Adjusting
Touch Sensor Positions".
Adjusts the sensitivity detected when the screen is touched by the pen
or your fingers. For details about how to adjust sensitivities, see
page 112 "Adjusting the Touch Sensor Sensitivity".
Displays the version information.
Version Information
When you touch [Display License Agreement], the software license
agreement is displayed.
Displays the copyright information.
Copyright Information
105
7. Changing the Machine Settings
Opening Administrator Settings
Open Administrator Settings to configure machine settings such as network or date and time settings.
• For security reasons, make sure to change the initial administrator password. If you do not change
the password, a message is displayed each time you open Administrator Settings.
1. Display the desktop.
2. Touch [AdminSettings] two times in quick succession.
3. Display the touch keyboard and enter the administrator password.
For this, point to the upper left of the display with the pen nib, and then touch the frame of the touch
keyboard that appears. It may take approximately two seconds until the touch keyboard is
displayed.
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The initial administrator password is "admin". Touch
to change the password.
, the Change Administrator Password icon,
4. Touch [OK].
If the entered password is incorrect, an error message appears. Check the password and enter the
correct one.
• When you finish configuring Administrator Settings, touch [Close].
106
Opening Administrator Settings
• If no operations are performed for 10 minutes, the configuration screen for the administrator will
disappear automatically.
• You can also configure the administrator settings from the Web page of the machine.
• For details about opening the administrator settings screen, see page 106 "Opening
Administrator Settings".
• For settings that can be configured on the Web page, see page 107 "Administrator Settings".
• The administrator settings screen cannot be opened on the control panel of the machine while the
administrator settings are being configured from the machine's Web page.
Administrator Settings
Touch the icon with the pen nib to activate an icon in Administrator Settings.
The operations performed with the activated icons are as follows:
Icons displayed on
this machine
Items on the Web
page
System Settings
Changes the System Settings.
For details about how to configure the settings, see
page 138 "Changing the System Settings".
System Settings
Security Settings
Configures the security settings.
For details about configuring the settings, see
page 140 "Changing the Security Settings".
Security Settings
Network Settings
Network Settings
Behavior
Configures the IP Address and Default Gateway
settings. These settings are necessary to use the
following functions:
• Remote whiteboard
• Send by e-mail
• Print pages
• Web page
• IWB Remote Desktop Software
For details about how to configure the settings, see
page 113 "Configuring Network Settings".
107
7. Changing the Machine Settings
Icons displayed on
this machine
Items on the Web
page
Print Settings
Behavior
Configures the Printer Address and Print Authentication
settings. These settings are necessary to print pages.
For details about how to configure the settings, see
page 142 "Changing the Print Settings".
Print Settings
Email Settings
Configures the SMTP Server Settings. These settings are
necessary to send saved pages or logs by e-mail.
For details about how to configure the settings, see
page 119 "Configuring SMTP Server Settings".
Email Settings
Set Date/Time
Sets the date and time displayed at the top of the main
operation panel.
For details about how to configure the settings, see
page 115 "Setting the Date and Time".
Set Date/Time
Region and
Language Settings
Specifies the display language and the region where
the machine is used.
For details about how to configure the settings, see
page 116 "Configuring Region and Language
Settings".
Region and
Language
Remote Whiteboard Adds or deletes a remote license. This setting is
License Management necessary to use remote whiteboard.
For details about how to add or delete a remote
license, see page 117 "Adding or Deleting Your
Remote License".
Add/Delete
Remote License
- *1
System Update
108
Updates the system to the latest version.
For details about how to update the system, see
page 136 "Updating Your System".
Opening Administrator Settings
Icons displayed on
this machine
Items on the Web
page
Behavior
Added Data
Management
Imports or exports the Email Address Book, Contact List,
or Shared Folder List.
• For details about how to add or export the Email
Address Book, see page 125 "Managing an
Email Address Book".
Added Data
Management
• For details about how to add or export the Contact
List, see page 121 "Managing a Remote Contact
List".
• For details about how to add or export the Shared
Folder List, see page 129 "Managing a Shared
Folder List".
Device Configuration Exports and then backs up the information set in
Management
Administrator Settings to a USB flash memory device.
For details about how to back up the machine
configuration, see page 143 "Performing a
Configuration Settings Backup".
Export Device
Configuration
Imports and then restores the exported Administrator
Settings information from a USB flash memory device.
For details about how to restore the machine
configuration, see page 144 "Restoring Configuration
Settings".
Import Device
Configuration
Log Download
Records the start times and errors in a file. The log file
can be saved as follows:
• Save to a USB flash memory device
Log Collection
• Send by e-mail
For details about the information saved in a log file or
how to save the file, see page 134 "Collecting Logs".
- *1
Initialize to Factory
Defaults
Resets the information configured in Administrator
Settings to the factory default values.
For details about how to reset the information, see
page 145 "Restoring the Factory Default Settings".
109
7. Changing the Machine Settings
Icons displayed on
this machine
Change
Administrator
Password
Items on the Web
page
Change
Administrator
Password *2
- *3
Display Touch
Keyboard
Behavior
You can change the administrator password.
Enter the current password together with the new
password to change the password.
Displays the touch keyboard.
This keyboard is used to enter text, such as an e-mail
address or password.
*1 This setting cannot be configured from the machine's Web page.
*2 The initial password (“admin”) cannot be specified from the Web page of the machine. The new password
becomes valid after the machine is restarted.
*3 This item cannot be displayed from the machine's Web page.
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Adjusting Touch Sensor Positions
Adjusting Touch Sensor Positions
If the position detected when the screen is touched by the pen is out of place, you can adjust the touch
sensor position.
1. Touch
, the Adjust Touch Sensor Position icon, in General Settings.
A screen for sensor adjustment is displayed on the entire display screen.
2. Touch each highlighted area in turn to configure the position of the touch sensor.
The highlighted area to be touched moves from the upper left to the lower left, lower right, and then
upper right.
CUE199
When the last area is completed, a message appears.
When ten seconds have elapsed after the message appears, [OK] is automatically selected and
the adjustment is finished.
3. Touch [OK].
Adjustment is carried out.
111
7. Changing the Machine Settings
Adjusting the Touch Sensor Sensitivity
If you experience problems drawing strokes or markers, you can adjust the sensitivity of the touch
sensor.
• Do not touch the screen with the pen while adjusting the sensitivity of the touch sensor.
1. Touch
, the Touch Sensor Sensitivity Adjustment icon, in General Settings.
2. Check the message that appears, and then touch [OK].
3. When adjustment is finished, touch [Close].
112
Configuring Network Settings
Configuring Network Settings
You can configure the following settings on the "Network Settings" window in Administrator Settings.
When the configuration is complete, the machine automatically restarts.
Item
Network Auto Settings
Description
Specify whether or not to configure the Network
Settings automatically.
Initial value
Selected
If you clear this check box, specify the following
settings:
• IP Address
• Subnet Mask
• Default Gateway
DNS Auto Settings
Specify whether or not to configure the DNS
server settings automatically if you do not want to
configure the Network Settings automatically.
Selected
If you clear this check box, specify the following
settings:
• Preferred DNS Server
• Alternate DNS Server
Proxy Server Settings
Specify whether or not to configure the proxy
server manually.
Not selected
Enter the following:
• Address
• Port Number
• User name
• Password
A user name and password can be entered only
when proxy user authentication is specified.
Update system from network
on startup
Specify whether or not to automatically update
the system when the whiteboard starts.
Not selected
Check the Latest Version
Touch to check if a newer version of the system is
available for update on the network.
-
113
7. Changing the Machine Settings
Item
Description
Initial value
Display confirmation dialog
box before system update
Specify whether or not to show a confirmation
message before updating when [Update system
from network on startup] is selected.
Not selected
Ethernet Rate
Selects an Ethernet speed.
Auto Settings
MAC Address
Indicates the MAC address of the wired LAN
adapter.
-
• Dynamic DNS is not supported. If "Network Auto Settings" is selected, the IP address is obtained
automatically, but the host name is not set.
114
Setting the Date and Time
Setting the Date and Time
You can change the settings of the date and time or the time zone on the "Set Date/Time" window in
Administrator Settings.
• If you select the link for time setting, Internet Explorer may open. If Internet Explorer opens, close it.
115
7. Changing the Machine Settings
Configuring Region and Language Settings
You can configure the following settings on each tab of "Region and Language" window in
Administrator Settings.
[Formats] tab
Specify the language you want to use for displaying information, and specify the date and time
format.
[Location] tab
Specify the current region.
[Keyboards and Languages] tab
Specify the keyboard language and text display language you want to use.
[Administrative] tab
Specify the language you want to use to display text from a program that does not support
Unicode.
• If you select the link for language setting, Internet Explorer may open. If Internet Explorer opens,
close it.
• After you finish changing the settings, the login screen may appear. In such case, quickly press and
release the power button on the front of the display. When the machine shuts down, press the
power button again to restart the machine.
• If you use [Change system locale] in the [Administrative] tab to change the locale, a message is
displayed which asks whether to shut down the system. When you close the message, the system
restarts. If you want to change the region or language, we recommend using [Change system
locale] after completing the other changes.
• From the Web page of the machine, you can specify [Current Location] and [Display Language].
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Adding or Deleting Your Remote License
Adding or Deleting Your Remote License
This section explains how to enable the sharing of remote whiteboard session by adding a license code
of Remote License, which is an external option.
Adding Your Remote License
1. Touch
, the Add/Delete Remote License icon, in Administrator Settings.
2. Display the touch keyboard and enter your license code.
To display the touch keyboard, touch the frame at the upper left of the screen.
It may take approximately two seconds until the touch keyboard is displayed.
DHG568
The license code is not case-sensitive. You can enter the license code in either uppercase or
lowercase.
3. Touch [Add].
When your license code is authenticated, a completion message appears.
If the entered license code is incorrect, an error message appears. Check the license code and
enter the correct one.
4. Touch [OK].
After the registration is complete, close the administrator settings screen, start the main screen of the
machine, and then check that [Open] and [Join] in the remote Whiteboard submenu that appears when
you touch the Sharing icon are enabled.
117
7. Changing the Machine Settings
Deleting a Remote License
1. Touch
, the Add/Delete Remote License icon, in Administrator Settings.
2. Touch [Delete].
3. Touch [OK] in the message that appears.
[Open] and [Join] in the remote Whiteboard submenu that appears by touching the
icon are disabled.
118
Sharing
Configuring SMTP Server Settings
Configuring SMTP Server Settings
You can configure the following settings of the SMTP Server on the "SMTP Server Settings" window in
Administrator Settings.
Item
Description
Initial value
Address
Enter the address of the SMTP server. You can
also enter the host name. When you enter the
host name, you must configure the DNS server
settings.
-
Port Number
Enter the port number for SMTP.
25
Sender Email Address
Specify the e-mail address of the sender.
-
Require Authentication
Specify whether or not SMTP server
authentication is required.
Not selected
If you select this check box, enter the account and
password for the SMTP server.
Security
Specify whether or not to encrypt e-mails
destined for the SMTP server with STARTTLS.
Set the max size for attached Specify whether or not to split an attached file to
files
be sent.
Not selected
Selected
(5MB)
If you select this check box, specify the upper limit
for the size of an attached file.
• Windows CAL might be required to use the Windows server functionality on the SMTP server. For
details about the Windows CAL license, see the Microsoft home page.
Settings for Using the Mail to Print Function
When using the Mail to Print function, select "Set the max size for attached files", and then specify the
maximum file size.
The maximum file size set on the machine should be at least 1.4 times smaller than the maximum size of
incoming mail sent to the destination device.
• If the maximum incoming mail size on the destination device is 2 MB, then the maximum file size set
on the machine should be 1 MB.
119
7. Changing the Machine Settings
• If the maximum file size set on the machine is 5 MB, then the maximum size of incoming mail sent to
the destination device should be set to 7 MB.
• For details about Mail to Print, see page 50 "Printing pages by specifying the multifunction printer
(Mail to Print function)".
120
Managing a Remote Contact List
Managing a Remote Contact List
A contact list contains the names and addresses of the devices using remote whiteboard. After a contact
list has been added, you can select a host whiteboard from the list.
To add or change a contact list, export the list first, and then make changes and save the list. Finally,
register the list again.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
Creating a Remote Contact List
Use a text editor, spreadsheet software, or other similar application to create a contact list.
1. In the first row, enter the label for each column. In the second and subsequent rows, enter
the corresponding information for each host whiteboard you want to register to the
contact list.
Up to 100 entries can be added from the second line.
1
2
3
4
DEC001
1. Label row
Enter "name", "address", and "group" by separating them with a tab.
2. Name column
Enter the name of the host whiteboard. The number of characters must be 255 or less. If you omit the
name, a blank entry is added.
3. Address column
Enter the IP address or host name of the host whiteboard. If you omit even one of the IP addresses or host
names, the contact list is not added.
• An IP address must consist of four sets of numbers, each set separated by a period (.). The numbers
must be decimal numbers between 0 and 255.
• The host name must contain 1 to 255 characters. The available characters are as follows:
121
7. Changing the Machine Settings
• Uppercase letters: A-Z
• Lowercase letters: a-z
• Numbers: 0-9
• Symbols: - .
4. Group column
Enter the group name of the host whiteboard. When you enter a group name, you can sort or filter the
rows by group. The number of characters must be 255 or less. If you omit the name, a blank entry is
added.
2. Save the file.
• You can specify any name for a file.
• Save the file as a Unicode little endian text file (.txt) with comma-separated values.
• There are different character encodings for Unicode. If the file is saved as a non-Unicode little
endian file, the file cannot be used. The screen which allows you to choose the format used to
save files differs according to the text editor or spreadsheet software you are using.
Display examples for Unicode little
endian format
Display examples for unavailable format
• Unicode
• Unicode big endian
• Unicode text
• UTF-16BE
• Unicode little endian
• UTF-8
• UTF-16LE
Sample contact list
Using a text editor such as Notepad to create a contact list
1
2
3
4
DEC002
122
Managing a Remote Contact List
Using spreadsheet software such as Excel to create a contact list
1
2
3
4
DEC008
1. First entry (2nd row)
The host whiteboard with an IP address of "111.22.33.44" is registered.
• Name column: The entry is named "MTG_ROOM01".
• Address column: "111.22.33.44" is entered.
• Group column: The entry is included in the group "TOKYO".
2. Second entry (3rd row)
The host whiteboard with an IP address of "111.22.33.55" is registered.
• Name column: The entry is named "MTG_ROOM02".
• Address column: "111.22.33.55" is entered.
• Group column: The entry is included in the group "TOKYO".
3. Third entry (4th row)
The host whiteboard with the host name "IK_PROJECTOR" is registered.
• Name column: The entry is named "Projector".
• Address column: "IK_PROJECTOR" is entered.
• Group column: The entry is included in the group "RICOH".
4. Fourth entry (5th row)
The host whiteboard with an IP address of "123.45.67.89" is registered.
• Name column: The entry is not named.
• Address column: "123.45.67.89" is entered.
• Group column: The entry is not included in a group.
Adding a Remote Contact List
• When the import is complete, the contact list is overwritten.
1. Create a contact list in the root directory (the topmost directory) of a USB flash memory
device.
123
7. Changing the Machine Settings
2. Insert the USB flash memory device containing the contact list into a USB port on the side
of the display.
Insert only one USB flash memory device.
3. Touch
, the Added Data Management icon, in Administrator Settings.
4. Touch [Import] of "Contact List".
When registering the contact list from the Web page of the machine, click [Upload].
5. Select the saved contact list.
6. Touch [OK].
Import of the contact list begins. When the import is complete, a message is displayed.
7. Touch [OK].
Exporting a Remote Contact List
1. Insert a USB flash memory device into a USB port on the side of the display.
Insert only one USB flash memory device.
2. Touch
, the Added Data Management icon, in Administrator Settings.
3. Touch [Export] of "Contact List".
Export of the contact list begins. When the export is complete, a message is displayed.
When registering the contact list from the Web page of the machine, click [Download].
4. Touch [OK].
124
Managing an Email Address Book
Managing an Email Address Book
If an email address book is added, you can select a destination e-mail address from the added email
address book when saving and sending pages.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
Creating an Email Address Book
Use a text editor, spreadsheet software, or other similar application to create an email address book.
1. In the first row, enter the label for each column. In the second and subsequent rows, enter
the corresponding information for each e-mail address you want to register to the email
address book.
Up to 1000 entries can be added from the second line.
1
2
3
4
DEC006
1. Label row
Enter "name", "address", and "group" by separating them with a tab.
2. Name column
Enter the name of the e-mail address. The number of characters must be 255 or less. If you omit the
name, a blank entry is added.
3. Address column
Enter the e-mail address. If you omit even one of the e-mail addresses, the email address book is not
added.
The e-mail address must contain 1 to 255 characters. The available characters are as follows:
• Uppercase letters: A-Z
• Lowercase letters: a-z
• Numbers: 0-9
• Symbols: ! # $ % & ' * + - . / = ? @ ^ _ ` { | } ~
125
7. Changing the Machine Settings
4. Group column
Enter the group name of the e-mail address. When you enter a group name, you can sort or filter the
rows by group. The number of characters must be 255 or less. If you omit the name, a blank entry is
added.
2. Save the file.
• You can specify any name for a file.
• Save the file as a Unicode little endian text file (.txt) with comma-separated values.
• There are different character encodings for Unicode. If the file is saved as a non-Unicode little
endian file, the file cannot be used. The screen which allows you to choose the format used to
save files differs according to the text editor or spreadsheet software you are using.
Display examples for Unicode little
endian format
Display examples for unavailable format
• Unicode
• Unicode big endian
• Unicode text
• UTF-16BE
• Unicode little endian
• UTF-8
• UTF-16LE
Sample email address book
Using a text editor such as Notepad to create an email address book
1
2
3
4
DEC003
Using spreadsheet software such as Excel to create an email address book
1
2
3
4
DEC009
1. First entry (2nd row)
The e-mail address "[email protected]" is registered.
126
Managing an Email Address Book
• Name column: The entry is named "User001".
• Address column: "[email protected]" is entered.
• Group column: The entry is included in the group "TOKYO".
2. Second entry (3rd row)
The e-mail address "[email protected]" is registered.
• Name column: The entry is named "User002".
• Address column: "[email protected]" is entered.
• Group column: The entry is included in the group "TOKYO".
3. Third entry (4th row)
The e-mail address "[email protected]" is registered.
• Name column: The entry is named "User003".
• Address column: "[email protected]" is entered.
• Group column: The entry is included in the group "RICOH".
4. Fourth entry (5th row)
The e-mail address "[email protected]" is registered.
• Name column: The entry is not named.
• Address column: "[email protected]" is entered.
• Group column: The entry is not included in a group.
Adding an Email Address Book
1. Create an email address book in the root directory (the topmost directory) of a USB flash
memory device.
2. Insert the USB flash memory device containing the email address book into a USB port on
the side of the display.
Insert only one USB flash memory device.
3. Touch
, the Added Data Management icon, in Administrator Settings.
4. Touch [Import] of "Email Address Book".
When registering the contact list from the Web page of the machine, click [Upload].
5. Select the saved email address book.
6. Touch [OK].
Import of the email address book begins. When the import is complete, a message is displayed.
7. Touch [OK].
127
7. Changing the Machine Settings
Exporting an Email Address Book
1. Insert a USB flash memory device into a USB port on the side of the display.
Insert only one USB flash memory device.
2. Touch
, the Added Data Management icon, in Administrator Settings.
3. Touch [Export] of "Email Address Book".
When registering the contact list from the Web page of the machine, click [Download].
Export of the email address book begins. When the export is complete, a message is displayed.
4. Touch [OK].
128
Managing a Shared Folder List
Managing a Shared Folder List
If a shared folder list is added, you can select a shared folder from the added shared folder list when
saving pages and importing a file.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
• Shared folders only support CIFS format. They do not support SMB or NTFS format.
• Windows CAL might be required to use the Windows server functionality on the shared folder. For
details about the Windows CAL license, see the Microsoft home page.
• The machine cannot join a domain. To access a folder that is under control of a domain, specify a
user name that is allowed to participate in the domain (User Principal Name in the format of “User
Name” @ “FQDN domain name”, for example, or configure other settings to allow access to the
folder from outside the domain.) This machine conforms to the specifications for accessing shared
folders set by Microsoft. For details, see the Microsoft web site.
Creating a Shared Folder List
Use a text editor, spreadsheet software, or other similar application to create a shared folder list.
1. In the first row, enter the label for each column. In the second row, enter the
corresponding information for each shared folder you want to register to the shared
folder list.
Up to 20 entries can be added from the second line.
1
2
3
4
5
6
7
DEC004
1. Label row
Enter "name", "path", "user", "password", "readable", and "writable" by separating them with a tab.
129
7. Changing the Machine Settings
2. Name column
Enter the name of the shared folder. The number of characters must be 255 or less. If you omit the name,
a blank entry is added.
3. Path column
Enter the path of the shared folder. If you omit even one of the paths of the shared folder, the shared
folder list is not added.
The path of the shared folder must contain 1 to 1024 characters. Enter the path as follows:
\\computer's IP address or host name\shared folder name
4. User column
Enter the user name of the user allowed to access the shared folder. If you omit the name, a blank entry
is added.
The available characters are as follows:
• Uppercase letters: A-Z
• Lowercase letters: a-z
• Numbers: 0-9
• Symbols: (space) ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
5. Password column
Enter the password of the user allowed to access the shared folder. If you omit the password, a blank
entry is added.
The available characters are as follows:
• Uppercase letters: A-Z
• Lowercase letters: a-z
• Numbers: 0-9
• Symbols: (space) ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
6. Readable column
Touch , the Import and Save icon, and then specify whether or not to list the entry in the file list
displayed by touching [Import File]. To include the entry, enter "true". To exclude the entry, enter
"false".
7. Writable column
Touch , the Import and Save icon, and then specify whether or not to list the entry in the file list
displayed by touching [Save File]. To include the entry, enter "true". To exclude the entry, enter
"false".
2. Save the file.
• You can specify any name for a file.
• Save the file as a Unicode little endian text file (.txt) with comma-separated values.
• There are different character encodings for Unicode. If the file is saved as a non-Unicode little
endian file, the file cannot be used. The screen which allows you to choose the format used to
save files differs according to the text editor or spreadsheet software you are using.
130
Managing a Shared Folder List
Display examples for Unicode little
endian format
Display examples for unavailable format
• Unicode
• Unicode big endian
• Unicode text
• UTF-16BE
• Unicode little endian
• UTF-8
• UTF-16LE
Sample shared folder list
Using a text editor such as Notepad to create a shared folder list
1
2
3
DEC005
Using spreadsheet software such as Excel to create a shared folder list
1
2
3
DEC010
1. First entry (2nd row)
The shared folder "Folder01" on the computer whose host name is "Office_PC" is registered.
• Name column: The entry is named "Office_Folder".
• Path column: "\\Office_PC\Folder01" is entered.
• User column: No user name
• Password column: No password
• Readable column: The entry is listed in the file list.
• Writable column: The entry is not listed in the file list.
2. Second entry (3rd row)
The shared folder "PDF_Folder" on the computer whose IP address is "123.45.67.89" is registered.
• Name column: The shared folder is not named.
• Path column: "\\123.45.67.89\PDF_Folder" is entered.
• User column: The user name "User001" is allowed to access the shared folder.
• Password column: The password of the user "User001" is "abc123".
131
7. Changing the Machine Settings
• Readable column: The entry is not listed in the file list.
• Writable column: The entry is listed in the file list.
3. Third entry (4th row)
The shared folder "Local" on the computer whose IP address is "111.222.33.44" is registered.
• Name column: The entry is named "Local".
• Path column: "\\111.222.33.44\Local" is entered.
• User column: The user name "Admin" is allowed to access the shared folder.
• Password column: The password of the user "Admin" is "password".
• Readable column: The entry is listed in the file list.
• Writable column: The entry is listed in the file list.
Importing a Shared Folder List
• When the import is complete, the shared folder list is overwritten.
1. Create a shared folder list in the root directory (the topmost directory) of a USB flash
memory device.
2. Insert the USB flash memory device containing the shared folder list into a USB port on the
side of the display.
Insert only one USB flash memory device.
3. Touch
, the Added Data Management icon, in Administrator Settings.
4. Touch [Import] of "Shared Folder List".
When registering the contact list from the Web page of the machine, click [Upload].
5. Select the saved shared folder list.
6. Touch [OK].
Import of the shared folder list begins. When the import is complete, a message is displayed.
7. Touch [OK].
Exporting a Shared Folder List
1. Insert a USB flash memory device into a USB port on the side of the display.
Insert only one USB flash memory device.
2. Touch
, the Added Data Management icon, in Administrator Settings.
3. Touch [Export] of "Shared Folder List".
When registering the contact list from the Web page of the machine, click [Download].
132
Managing a Shared Folder List
Export of the shared folder list begins. When the export is complete, a message is displayed.
4. Touch [OK].
133
7. Changing the Machine Settings
Collecting Logs
The information that is saved in the collection of logs is as follows:
• Start time
• End time
• Screen operations
• Error occurrence information
• Page saved times
• Page saving destination information
• Remote whiteboard start time
• Remote whiteboard end time
• Remote whiteboard participating information
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
Saving the Log to a USB Flash Memory Device
1. Insert a USB flash memory device into a USB port on the side of the display.
Insert only one USB flash memory device.
2. Display Administrator Settings, and then touch
, the Log Collection icon.
3. Select "USB Memory".
DHG403
4. Touch [OK].
The log is saved to the root directory (the topmost directory) of the USB flash memory device.
5. Touch [OK].
134
Collecting Logs
Attaching the Log to E-mail
You must first configure the network and SMTP server settings to send a log by e-mail. For details about
how to configure the Network Settings, see page 113 "Configuring Network Settings". For details about
how to configure the SMTP Server Settings, see page 119 "Configuring SMTP Server Settings".
1. Display Administrator Settings, and then touch
, the Log Collection icon.
2. Select "Attach to Email".
DHG405
3. Touch [OK].
4. Enter the destination e-mail address.
5. Touch [Send].
6. Touch [OK].
• If the amount of log information exceeds 10 MB, it is automatically split into multiple files. The
maximum file size is 10 MB.
135
7. Changing the Machine Settings
Updating Your System
You can update the system version by touching
, the System Update icon, in Administrator Settings.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
• Do not turn off the main unit power while the system update is in progress.
• If the system is updated after the version is downgraded, the settings may be changed.
The system can be updated as follows:
[Update from Network]
Checks and updates the latest version of the system via a network.
For the settings required for updating the system via a network, see page 113 "Configuring
Network Settings".
[Update from USB Memory]
Uses a system file saved in a USB flash memory device to update the system.
For the settings required for updating the system using a USB flash memory device, see page 136
"Updating the System Using a USB Flash Memory Device".
Updating the System Using a USB Flash Memory Device
Insert a USB flash memory device which contains the firmware, and then update the system manually.
The firmware can be downloaded from the Ricoh home page.
1. Save the downloaded firmware to your computer, and then decompress the file.
2. Select the system file that is created, and then copy and save the file to the root directory
(the topmost directory) of a USB flash memory device.
The file name is "RIWB_Version.zip". For example, if the system version is 1.2.3.1, the file name will
be "RIWB_1.2.3.1.zip".
3. Insert the USB flash memory device containing the saved system file into one of the USB
ports on the side of the display.
Insert only one USB flash memory device.
4. Touch
, the System Update icon, in Administrator Settings.
5. Select the system file, and then touch [OK].
136
Updating Your System
6. Touch [OK].
Interactive Whiteboard starts updating the system. When the update is finished, Interactive
Whiteboard will restart automatically.
137
7. Changing the Machine Settings
Changing the System Settings
You can configure the following settings on the "System Settings" window in Administrator Settings.
Item
Description
Initial value
Whiteboard Location Name
To change the name, touch [Change]. Specifies
the name of the location where the machine is
installed. The location name can consist of a
string of 0 to 255 characters.
Blank
Auto Shutdown Time
Specifies the time interval before the machine
automatically shuts down.
5 hours
If no operations are performed on the screen, the
machine will shut down automatically when the
set time interval elapses.
Auto Restart Time
Specifies the time at which the machine
automatically restarts.
4:00
If the setting is configured on the machine's Web
page, the setting becomes valid when the
machine restarts.
Auto Standby Time
Specifies the time interval before the machine
automatically enters standby mode.
30 minutes
If no screens or images from the connected
device are displayed on the machine, and if no
operations are performed on the screen that is
displayed, the machine will enter standby mode
automatically when the set time interval elapses.
Image Quality on Remote
Whiteboard
Specifies the image quality of the pages sent to
participating whiteboards when hosting a remote
whiteboard session.
Standard Image
Quality
If you select "Highest Image Quality", high quality
images will be sent, but network load will be
increased greatly.
Use the temporary save
function
138
Specifies whether or not to use the temporary
save function for pages. If you do not want to use
the function, clear this check box.
Selected
Changing the System Settings
Item
Check the import of
temporarily saved files on
starting the whiteboard
Description
Initial value
Can be set when the "Use the temporary save
Not selected
function" check box is selected. Using this function
allows you to specify whether to check if the
temporarily saved files are imported when the
machine starts up.
If this check box is selected, a message is
displayed when the machine starts up. This
message asks whether to import temporarily
saved files.
Save Period
Specifies the save period when the "Use the
temporary save function" check box is selected.
14 days
• Pages are temporarily stored without applying meeting codes when the machine enters standby
mode. Temporarily stored files with no meeting code applied can be downloaded from the Web
page by entering the administrator password. For details, see page 73 "Managing Temporarily
Saved Files".
• Automatic temporary saving is a supplemental feature, and a temporarily stored file may be lost
when a forced termination of the machine occurs. To save pages, enter a meeting code for the
pages and temporarily save them to the machine, or save them in a shared folder or to a USB flash
memory device. For details, see page 38 "Saving Pages".
139
7. Changing the Machine Settings
Changing the Security Settings
You can configure the following settings on the Security Settings screen under the administrator settings:
Item
Description
Initial value
Limit domain of email
address
Select this item so that only domains that are
Not selected
specified under [Specify Domain] can be selected
as the destination of an outgoing e-mail.
Specify Domain *1
Up to 100 domain names can be specified when
[Limit domain of email address] is enabled.
-
Create a text file (.txt) in the root directory of a
USB flash memory device. Enter the label name
"Domain" in the first line, and in each following
line, enter a domain name using up to 255
characters. Save the file, and then touch [Specify
Domain] to import the file.
Prohibit direct entry of email
address
Specifies whether or not to prohibit direct entry of
an e-mail address when sending e-mail.
Not selected
Invalidate email address
history
Specifies whether or not to disable the record of
e-mail addresses that are directly entered.
Not selected
Minimum passcode digits
Specifies the number of digits to be used as a
passcode.
4
Specify passcode on starting Specifies whether or not to display the password
whiteboard
entry screen when starting the whiteboard.
Not selected
Display IP Address, Host
Name and Passcode
Auto Hide
Specifies whether or not to automatically mask
the following information in the upper part of the
mail control screen:
• Host Name
• IP Address
• Passcode
When [Auto Hide] is selected, the entered
passcode is automatically masked one minute
after it has been displayed.
Fix to [Open with Passcode]
140
Specifies whether or not to require a passcode
when starting a remote whiteboard.
Not selected
Changing the Security Settings
Item
Description
Initial value
Prohibit direct entry of host
whiteboard
Specifies whether or not to prohibit direct address Not selected
entry when selecting a host whiteboard.
Invalidate host whiteboard
history
Specifies whether or not to disable the record of
direct address entry when selecting a host
whiteboard.
Not selected
Enter passcode on
connecting
Specifies whether or not to enter a passcode
when joining a remote whiteboard session using
a Web browser.
Selected
Allow connection only while
remote whiteboard is being
performed
Specifies whether or not to allow connection from
a Web browser while a remote whiteboard is
being performed.
Selected
Prohibit usage of USB
memory
Prohibits access to a USB flash memory device.
Not selected
Display confirmation dialog
box before starting RICOH
UCS screen sharing
Specifies whether or not to display a confirmation
screen to start RICOH UCS screen sharing upon
starting a video conference when a video
conferencing device is connected to the machine
via USB.
Selected
*1 When the machine settings are being configured from the Web page of the machine, this item is displayed as
[Upload Domain Name List].
141
7. Changing the Machine Settings
Changing the Print Settings
You can configure the following settings on the "Print Settings" window in Administrator Settings.
Item
Description
Initial value
Printer Address
Sets the IP address of the printer. You also can enter
the host name.
Blank
Print Authentication
Specifies the type of Print Authentication.
No
• "No"
Do not authenticate printing.
• "User Code Authentication"
Use a user code for Print Authentication.
• "User Authentication"
Use a user name and password for Print
Authentication.
User Code
If "User Code Authentication" is selected in "Print
Authentication", enter a user code of 0 to 8 digits.
Blank
User Name
If "User Authentication" is selected in "Print
Authentication", enter a user name that consists of a
character string of 0 to 128 characters.
Blank
Password
If "User Authentication" is selected in "Print
Authentication", enter a password that consists of a
character string of 0 to 128 characters.
Blank
Encrypt
If "User Authentication" is selected in "Print
Authentication", specify whether or not to encrypt the
entered information.
Not selected
To encrypt the entered information, select this check
box.
Driver Encryption Key
*1
If "Encrypt" is selected, enter encryption text that
consists of a character string of 0 to 32 characters.
Blank
*1 When the machine settings are configured from the Web page of the machine, this item is displayed as
[Driver Encryption Key].
142
Backing Up and Restoring Settings
Backing Up and Restoring Settings
You can export and back up the information set in Administrator Settings. If a problem occurs, you can
import the backup file again to return the settings to their previous states.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
• Do not edit an exported configuration file. If an edited configuration file is imported, the system will
not work correctly.
• Do not change the file name of an exported configuration file. A configuration file whose name has
been changed cannot be restored.
• Do not remove a USB flash memory device while backing up or restoring a configuration file.
The following settings information can be backed up:
• Display color profile
• Network Settings
• Time settings
• Region and language settings
• SMTP Server Settings
• Email Address Book settings *1
• Contact List settings *1
• Shared Folder List settings
• System Settings
• Security Settings
• Print Settings
• Version Information
*1 No history can be backed up.
Performing a Configuration Settings Backup
1. Touch
, the Export Device Configuration icon, in Administrator Settings.
When backing up the settings from the Web page of the machine, click [Device Configuration
Management] > [Download].
A confirmation message appears.
143
7. Changing the Machine Settings
2. Insert a USB flash memory device into a USB port on the side of the display.
Insert only one USB flash memory device.
3. In response to the message that appears, touch [OK].
The backup begins. The configuration information is exported to the USB flash memory device.
When the backup is complete, the name of the exported file is displayed. The exported file name is
in the format "iwb-settings-system version-date-time.zip". For example, if your system version is
1.0.0.0 and the file is exported at 04:56:07 on January 23, 2013, the file name is "iwbsettings-1.0.0.0-20130123-045607.zip".
4. Touch [OK].
• The exported configuration file is protected by a password. It cannot be extended.
Restoring Configuration Settings
• If your system version does not match the version of the file being restored, the restoration will fail.
1. Save a file containing configuration settings to the root directory (the topmost directory)
of a USB flash memory device.
2. Touch
, the Import Device Configuration icon.
When restoring the settings from the Web page of the machine, click [Device Configuration
Management] > [Upload].
A confirmation message appears.
3. Insert the USB flash memory device containing the file into a USB port on the side of the
display.
Insert only one USB flash memory device.
4. In response to the message that appears, touch [OK].
If you do not want to import unique device settings, select [The following device unique setting
value(s) will not be imported], and press [OK].
5. Select the file that you want to restore from the displayed list and touch [OK].
The restoration will then begin. When the restoration is complete, a message for confirming restart
is displayed.
6. Touch [OK].
• If an error occurs during the restoration process, the settings that were restored before the error
occurred will be applied.
144
Restoring the Factory Default Settings
Restoring the Factory Default Settings
You can reset the settings changed in Administrator Settings to the factory default values.
Settings other than the date/time, region, and language settings are reset to the factory default values.
In addition, all the entered data and logs are deleted.
1. Touch
, the Initialize to Factory Defaults icon, in Administrator Settings.
A confirmation message appears.
2. Touch [Initialize].
• The machine cannot be reset to its factory default from the machine's Web page.
145
7. Changing the Machine Settings
146
8. Troubleshooting
This chapter explains what to do when a message is displayed or when the machine cannot be
operated as wanted.
If a Message is Displayed during Operation
The following table lists the main messages and their recommended actions.
• Your service representative may ask you to collect logs for problem diagnosis if the system has a
problem. For details about log collection, see page 134 "Collecting Logs".
If an Error Message is Displayed during Startup
Message
A fatal error has occurred
Causes
Solutions
Instead of pressing the power button
normally, one of the following actions
was performed to force the machine to
shut down the last time it was running:
Quickly press and release
the power button on the front
of the display. When the
machine shuts down, press
the power button again to
restart the machine. If the
message appears again,
contact your service
representative.
• Pressing and holding down the
power button
• Turning off the main power
• Disconnecting the power cable
If the machine power is turned on and one of the following messages is displayed after the startup
screen appears, there is a problem with the system. Contact your service representative.
• A bootable device has not been detected.
• Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a
key_
• CMOS Battery Low
• CMOS Checksum Bad
• Memory Size Decreased
• No Boot Device Available
147
8. Troubleshooting
Message Related to Sensor Adjustment
Problem
During startup, the
"Processing..." or
"Adjusting..." message is
displayed at the top of the
screen.
Causes
The sensor adjustment
function may have started
automatically.
Solutions
Wait a while until the message
disappears. If a message prompting for
user action appears, take the
appropriate actions according to the
message.
Error Messages Related to Drawing/Editing/Erasing Strokes
Message
The number of handwritten
entries exceeds the limit
Causes
The number of stroke entries
exceeds the limit.
Page XX and after will be
imported as images.
Solutions
• Delete unnecessary pages
containing strokes.
• Delete unnecessary strokes.
Error Messages Related to Whiteboard Sharing
Message
Cannot connect because the
software version is different.
Update the host terminal
and the participating
terminals to the latest
version.
Cannot start remote
whiteboard
A communication error has
occurred.
Restart the remote
whiteboard.
148
Causes
The version of the system of
the host whiteboard does
not match the version of the
system of participating
whiteboard.
The destination device is not
responding for 30 seconds.
Solutions
• Update the system. For details
about how to update the system,
see page 136 "Updating Your
System".
• Use compatible mode.
Start the remote whiteboard again.
If a Message is Displayed during Operation
Message
Causes
A communication failure has
occurred.
• A timeout occurred
while you were
opening a whiteboard
session.
Save the created page and
restart the application.
• An internal error
occurred while you
were using remote
whiteboard.
A communication timeout
has occurred.
Possible causes may be as
follows.
- Not connected to the
network
- A failure has occurred on
the host terminal
Cannot use the host name
because the DNS server is
not set
• The network cable is
not connected or is
broken.
• The network bandwidth
is too low, or the
reception is poor (for
Remote Viewer only).
• The host device is
having a problem.
No DNS server is
configured.
Solutions
Save the page as needed. Next,
quickly press and release the power
button on the front of the display.
When the machine shuts down, press
the power button again to restart the
machine.
• Check that the network cable is
connected or is not broken.
• Check the network band width or
the radio reception (for Remote
Viewer only).
• Access Administrator Settings and
check the Network Settings. Be
sure to set the IP address. For
details about how to configure the
Network Settings, see page 113
"Configuring Network Settings".
Configure the DNS server in the
Network Settings of Administrator
Settings.
Cannot participate in remote The specified host name is
whiteboard because the host incorrect.
name has not been found
Check the specified host name and
enter the host name again.
Cannot continue remote
whiteboard because of a
communication error
Check the network status and open the
session again. For details about how to
configure the Network Settings, see
page 113 "Configuring Network
Settings".
Try again later or contact
your administrator.
• The network cable is
not connected.
• The IP address is not
set.
• No IP address can be
obtained over DHCP.
149
8. Troubleshooting
Message
Cannot start remote
whiteboard
A communication error has
occurred.
Causes
Solutions
The computer that is being
used has been disconnected
from the network.
Connect to the network and start the
remote whiteboard again.
The file that you are trying to
delete is still being
downloaded.
Wait for a while and then try to delete
the page again.
A network failure may occur
on a device using remote
whiteboard.
Wait for a while and then try to add
the page again.
Try again later or contact
your administrator.
Cannot delete the page
Try again later.
Cannot add the page(s)
Error Messages Related to PDF File Importing/Saving
Message
Cannot add the page(s)
The number of pages has
reached the limit (100
pages).
Causes
Solutions
The number of pages has
reached the upper limit.
Delete unnecessary pages, and then
import the file again.
Access control is set on the
folder.
Cancel access control on the folder
and try again.
Delete some pages and try
again.
Cannot access the folder
Access control is set on the
folder.
Cancel access control on the
folder and try again.
Cannot import the file
Security is set on this file.
Select another PDF file.
150
• Security setting is
specified for the PDF
file.
• Printing the PDF file is
prohibited.
Select another PDF file.
If a Message is Displayed during Operation
Message
Cannot import the file
The file may be corrupted.
Select another PDF file.
Cannot add all of the pages
Only XX page(s) could be
imported because the limit
(100 pages) has been
reached while importing.
Are you sure you want to
continue with this process?
Cannot add all of the pages
Set a page size from 100 x
148 mm to A0.
Cannot add all of the pages
An unexpected problem
occurred while importing.
The file may be corrupted.
Causes
• The PDF file is
corrupted.
• The file is not a PDF file.
For instance, the file
extension of a text file
was changed to .pdf.
Solutions
Select another PDF file, or check that
the PDF file opens on a computer, and
then try again.
All of the pages cannot be
added. The total number of
pages in the PDF file
exceeds the maximum
number of pages that can be
added.
To continue importing the file, select
"Yes".
A file import failure occurred
because the page size is
inappropriate.
Delete unnecessary pages before
converting pages to images.
The file is corrupted and a
file import failure occurred.
Delete unnecessary pages before
converting pages to images.
The number of pages that
can be added reached the
maximum while the file was
imported.
Delete unnecessary pages before
converting pages to images.
To import another PDF file, select "No",
and then select the PDF file to be
imported.
Check the file and try again.
Cannot add all of the pages
Only XX page(s) could be
imported because the limit
(100 pages) has been
reached while importing.
Are you sure you want to
continue with this process?
151
8. Troubleshooting
Message
Cannot import the file
The following are possible
causes.
• The file format is not
PowerPoint.
• The file is corrupted.
• A password is set on it.
Check the PowerPoint file
and then try again.
Cannot import. Try again
after checking the file format.
Causes
• The file is not in PPT
format. For instance,
the file extension of a
text file was changed
to .ppt.
Solutions
Open the PPT file on a computer to
make sure that no password is set to
the file, and then try to import the file
again.
• A password is specified
for the PPT file.
• The PPT file is
corrupted.
• The domain name
contains an unusable
character.
Correct the content of the domain list
file.
• The domain name is
empty or contains more
than 256 characters.
Cannot save
Try again after checking the
USB memory mount, the free
space and if it has write
authorization.
• No USB flash memory
device is connected.
• The USB flash memory
device has insufficient
free space.
• You do not have
permission to write to
the USB flash memory
device.
Cannot save the page
Try again after checking the
USB memory mount, the free
disk space and if it is write
protected or not.
• Configure the USB flash memory
device properties to allow
information to be written.
• The USB flash memory
device was
disconnected when the
file was saved.
• Delete unnecessary data from the
USB flash memory device or
connect a USB memory device
that has sufficient free space.
• The USB flash memory
device has insufficient
free space to save the
file.
• Configure the USB flash memory
device properties to write
information.
• The USB flash memory
device is writeprotected.
152
• Delete unnecessary data from the
USB flash memory device or
connect a USB memory device
that has sufficient free space.
If a Message is Displayed during Operation
Message
Causes
Solutions
You do not have the
authority to write to the
mounted USB memory
You do not have the
authority to write to the USB
flash memory device.
Configure the USB flash memory
device properties to allow information
to be written.
Cannot access the USB
memory
• Access to the USB flash
memory device is
restricted.
The following are possible
causes.
• The USB memory has
been removed.
• The USB memory is
corrupted.
Check the USB memory and
then try again.
Check the status of the USB flash
memory device, and then try to save
the data again.
• The USB flash memory
device is corrupted.
• The USB flash memory
device has been
disconnected while
being accessed.
• The USB flash memory
device was corrupted
while being accessed.
153
8. Troubleshooting
Message
Causes
Solutions
Cannot access the shared
folder
• The shared folder does
not work correctly.
• Check the shared folder settings.
The following are possible
causes.
• The server with the
shared folder is not
correctly connected to
the network.
• The settings for the
shared folder are
wrong.
• Cannot access the
network.
Try again later.
If there is no improvement
contact your administrator.
• The shared folder is not
configured to use CIFS
protocol.
• The path to the shared
folder is incorrect.
• The user name or
password is incorrect.
• The network cable is
not properly
connected.
• The IP address is not
configured.
• The DNS server is not
configured.
• The IP packet cannot
reach the shared folder
because a different
subnet mask is
specified.
• SMB communication is
prohibited in the
network.
154
• Make sure that the shared folder
can be accessed from a
computer, and then try to save the
data again.
If a Message is Displayed during Operation
Message
Causes
Cannot access the shared
folder
• The shared folder does
not work correctly.
Cannot access to the
network.
• The server with the
shared folder is not
correctly connected to
the network.
Try again later.
If there is no improvement
contact your administrator.
Solutions
Make sure that the shared folder can
be accessed from a computer, and
then try to save the data again.
• The shared folder is not
configured to use CIFS
protocol.
• The network cable is
not properly
connected.
• The IP address is not
configured.
• The DNS server is not
configured.
• The IP packet cannot
reach the shared folder
because a different
subnet mask is
specified.
• SMB communication is
prohibited in the
network.
Cannot access the shared
folder
The network settings are
incorrect.
Check the network settings, and then
try again.
The following are possible
causes.
• The network settings
are incorrect
• The network cable is
not connected
Check the network status
and then try again.
155
8. Troubleshooting
Message
Change the file name
Try again after changing the
file name or deleting the file
with the same name.
Causes
All suffixes from 1 to 100
are already used. The file
cannot be saved under the
specified name.
Solutions
• Delete files of the specified file
name with unnecessary suffixes.
• Specify a different file name.
• Change the save location.
Cannot save because all the
pages are blank.
There is no content to be
saved, such as a
handwritten stroke or
background image.
Add contents to be saved, such as a
handwritten stroke or background
image on the pages, and then save the
file.
Failed to save the file.
The USB flash memory
device was disconnected
when the file was imported.
Connect the USB flash memory device,
and then try again. Do not disconnect
the USB flash memory device while
importing a file.
The attempt to send the email failed because the size
of the attached file exceeds
the set limit.
Save the file to a USB flash memory
device or in a shared folder.
Try again after checking the
USB memory connection,
free disk space, the
presence of write protect etc.
Failed to send the email
because the size of the
attached file is too large.
Use the [Save in USB
Memory] function.
There is an incorrect entry.
Try again after checking the
nickname and the email
address.
• The number of
characters in the
nickname is greater
than 20.
• Enter a nickname of 20
characters or less.
• Enter an e-mail address of 256
characters or less.
• No e-mail address has
been specified, or the
number of characters in
the e-mail address is
greater than 256.
There is an incorrect entry.
Try again after checking the
nickname.
There is an incorrect entry.
Try again after checking the
email address.
156
The number of characters in
the nickname is greater than
20.
Enter a nickname of 20 characters or
less.
No e-mail address has been
specified, or the number of
characters in the e-mail
address is greater than 256.
Enter an e-mail address of 256
characters or less.
If a Message is Displayed during Operation
Message
The sender's email address
is incorrect.
Check the sender's email
address and try again.
Causes
• The sender’s e-mail
address is not
specified.
Solutions
Specify the correct e-mail address of
the sender.
• The format of the
sender’s e-mail
address is incorrect.
Failed to send the email. The
following are possible
causes.
• The network cable is
not connected, or the
cable is broken.
• Check whether the network cable
is connected, or the cable is
broken.
Failed to connect to the
SMTP server.
• There is an error in the
Network Settings (such
as the DNS).
• Access Administrator Settings and
check the Network Settings. For
details about how to configure the
Network Settings, see page 113
"Configuring Network Settings".
Failed to authenticate with
the SMTP server.
The operation to connect to
the SMTP server has timed
out.
• There is an error in the
SMTP Server Settings
(IP address, host name,
or port number).
• There is an error in the
authentication settings
for the SMTP server
(authentication,
account, or password).
Cannot continue sending the
email because of a
communication error
• The network cable is
not properly
connected.
The following are possible
causes.
• The IP address is not
configured.
• The network settings
are incorrect
• Access Administrator Settings and
check the SMTP Server Settings.
For details about how to
configure the SMTP Server
Settings, see page 119
"Configuring SMTP Server
Settings".
• Make sure the network cable is
properly connected.
• Configure the IP address.
• The IP address cannot
be obtained via DHCP.
• The network cable is
not connected
157
8. Troubleshooting
Message
Causes
There is no data to send
Corresponds to one of the
Either add a page or make a following:
handwritten entry and then
• There is no captured
try again.
page.
• There is no handwritten
entry on the externally
inputted image.
Solutions
Perform one of the following, and then
send the e-mail again:
• Add a captured page.
• Add a handwritten entry on the
externally inputted image.
• Display the computer screen.
• There is no screen
image of a computer
on the externally
inputted image.
Failed to create the PDF file.
Please call service.
• Memory is running
short.
Contact your service representative.
• The system is having a
problem.
There is no data to save
Corresponds to one of the
Either add a page or make a following:
handwritten entry and then
• There is no captured
try again.
page.
• There is no handwritten
entry on the externally
inputted image.
• There is no screen
image of a computer
on the externally
inputted image.
158
Perform one of the following actions
and then try again:
• Add a captured page.
• Add a handwritten entry on the
externally inputted image.
• Display the screen of a computer.
If a Message is Displayed during Operation
Error Messages Related to Temporarily Saved Files
Message
Cannot save temporarily
saved files
Causes
Solutions
The temporary save folder
does not have sufficient free
space.
Ask your administrator to delete
unnecessary files that are temporarily
saved from the administrator settings.
The number of temporarily
saved files has reached the
upper limit (1,000 files).
Ask your administrator to delete
unnecessary files that are temporarily
saved from the administrator settings.
The meeting code is
incorrect
• The specified meeting
code is incorrect.
• Enter the meeting code set when
temporarily saving the file.
Enter the correct meeting
code.
• There is no temporarily
saved file associated
with the specified
meeting code.
• Check that the save period of the
file has not expired.
Insufficient free space in the
temporary save folder.
Contact your administrator.
Cannot save temporarily
saved files
The number of temporarily
saved files has reached the
limit.
Contact your administrator.
Error Messages Related to the System
Message
Causes
Solutions
Remote whiteboard sharing
has been cancelled because
the computer was in sleep
mode.
The computer using Remote
Viewer changed to sleep
mode when participating in
a remote whiteboard
session.
Try to join the remote whiteboard
session again.
Remote whiteboard sharing
The computer using Remote
has been closed because the Viewer changed to sleep
computer was in sleep mode. mode during whiteboard
sharing.
Try to join the remote whiteboard
session again.
159
8. Troubleshooting
Message
An error has occurred on the
whiteboard closing.
Turn the power off and then
on again.
Causes
Machine initialization may
have failed because the
system did not enter
standby mode.
Solutions
Quickly press and release the power
button on the front of the display.
When the machine shuts down, press
the power button again to restart the
machine.
Error Messages Related to Configuration Settings
Message
Causes
Solutions
Cannot import.
The import has failed due to
an unknown reason.
Contact your service representative.
Cannot import because the
email address format is
incorrect.
The format of the e-mail
address is invalid.
Check whether any of the following
apply:
Use the correct email
address format.
• The e-mail address is left blank.
• More than 64 characters are
used for the local block of the email address.
• More than 255 characters are
used for the domain of the e-mail
address.
• More than 256 characters are
used for the e-mail address.
160
If a Message is Displayed during Operation
Message
Cannot import because the
IP address format is
incorrect.
Causes
The file to be imported
contains an IP address with
an invalid format.
Use the correct IP address
format.
Solutions
Check whether any of the following
apply:
• The IP address is left blank.
• The IP address is not composed of
four parts, each separated by a
period, which contain three or
fewer single-byte digits.
• The four parts of the IP address,
each separated by a period,
contain three or fewer single-byte
digits with an invalid value.
• More than 256 digits are used.
• Digits that start with 0 or 00 are
used.
Cannot import because the
IP address format is
incompatible.
The file to be imported
contains an IP address with
an invalid value.
Check whether the file contains an IP
address (such as 0.0.0.0 or 127.0.0.1)
configured for a specific purpose.
Check the IP address and
reset it.
Cannot import the email
address book
Check the contents of the file.
The last allowed character of
a column and the first of the
next column must be
separated with a tab
character.
Cannot import the contact list
Check the contents of the file.
The last allowed character of
a column and the first of the
next column must be
separated with a tab
character.
• The number of items in
the address book entry
is incorrect.
Correct the file content.
• Each item in the e-mail
address book entry
does not meet the
required condition.
• The number of items in
the host whiteboard is
incorrect.
Correct the content of the contact list
file.
• Each item in the host
whiteboard does not
meet the required
condition.
161
8. Troubleshooting
Message
Cannot import the shared
folder list
Check the contents of the file.
The last allowed character of
a column and the first of the
next column must be
separated with a tab
character.
Check the proxy settings.
Causes
Solutions
• The number of items in
the shared folder
settings is incorrect.
Correct the content of the shared folder
list file.
• Each item in the main
shared folder settings
does not meet the
required condition.
The proxy server setting is
incorrect.
Returned to factory defaults.
Make the settings again on
administrator settings.
Instead of pressing the
power button normally, one
of the following actions was
The configuration file may be performed to force the
machine to shut down the
corrupted if the main power
last time it was running:
was forcibly switched off.
• Pressing and holding
down the power
button.
Specify the correct proxy server setting.
Open Administrator Settings and
reconfigure the machine settings. For
details about Administrator Settings,
see page 106 "Opening Administrator
Settings".
• Turning off the main
power.
• Disconnecting the
power cable.
Another user is using
administrator settings
Please re-enter later.
• The administrator
settings are being
configured remotely
from another
computer.
• The administrator
settings are being
configured on the
machine.
162
Wait a while and try again later.
If a Message is Displayed during Operation
Error Messages Related to Web Page
Message
The number of simultaneous
connections exceeds the
limit.
Causes
Solutions
The number of devices
accessing the Web page
and viewing remote
whiteboard has already
exceeded the limit.
Wait until one of the devices finishes
viewing remote whiteboard, and then
try to connect to the remote
whiteboard.
The entered passcode does
not match the passcode
displayed on the upper right
or left corner of the device.
Enter the passcode displayed on the
upper right or left corner of the device
you are accessing.
The meeting code is
incorrect
• The specified meeting
code is incorrect.
• Enter the meeting code set when
temporarily saving the file.
Enter the correct meeting
code.
• There is no temporarily
saved file associated
with the specified
meeting code.
• Check that the save period of the
file has not expired.
Message
Causes
Solutions
Applications on the desktop
cannot be double started
You are attempting to open
two of the following at the
same time: the main screen,
General Settings, or
Administrator Settings.
The main screen, General Settings, or
Administrator Settings are already
running. Stop the currently running
application, and then start the other
application.
Cannot start RICOH UCS
screen sharing
There is a USB connection
problem between the video
conferencing device and the
machine.
• Restart the video conferencing
device.
Try again later.
The passcode is not correct.
Other Error Messages
• Reconnect the USB cable
connecting the machine to the
video conferencing device.
If these problems persist, contact your
service representative.
163
8. Troubleshooting
Message
Cannot confirm the latest
version
Causes
The machine is not
connected to the network.
Check the network status.
The file is corrupted.
• Check the network settings.
• Make sure the network cable is
properly connected.
Downloading of the system
firmware file is not
completed.
Download and apply the system file
again.
The number of pages has
reached the limit of 100
pages. XX (XX pages) has
been imported from RICOH
e-Sharing Box
The number of pages (100
pages) has reached the
maximum while the PDF file
was sent.
Delete unnecessary pages.
Cannot import any more files
from RICOH e-Sharing Box
because the number of
pages has reached the limit
of 100 pages
The number of pages (100
pages) has reached the
maximum sending the PDF
file was sent.
Delete unnecessary pages.
Check the file and try again.
Cannot display the
externally inputted image
The computer screen cannot
be displayed because an
An error has occurred on the unsupported resolution or
improper connection of the
captured device.
VGA display cable was
Either reconnect the cable or
used.
connect with another
resolution.
Cannot display the
externally inputted image
Change the resolution or the
refresh rate.
164
Solutions
The resolution of the
computer screen is not
supported.
• Change the resolution of the
computer to a resolution the
machine supports.
• Disconnect the display cable, and
then connect the cable again.
Change the resolution of the computer
to a resolution the machine supports.
If a Message is Displayed during Operation
Error Massages Related to IWB Remote Desktop Software
Message
Cannot start remote PC
operation
Causes
The entered passcode is
incorrect.
The passcode is wrong.
Check the passcode that is
displayed on the top of the
whiteboard's main unit and
then try again.
The latest version has been
found.
Solutions
Enter the passcode that is displayed on
the upper part of the screen of the
device to be connected.
The version of the software is Download the latest version from the
not the latest one.
machine and install it.
Connect with the web
browser to the IP address of
the whiteboard's main unit,
then click [Download] from
[Download Software].
Download Setup.exe and
run it, then perform
installation following the
screen instructions. A
shortcut for the remote PC
operation software will be
created on the desktop.
For details about installing IWB
Remote Desktop Software, see
page 79 "Installing IWB Remote
Desktop Software".
Download URL http://
xxx.xxx.xxx.xxx/
download_software.xhtml
Cannot start remote PC
operation
• The computer cannot
access the network.
Cannot access the network.
• The destination device
cannot access the
network, or its IP
address is incorrect.
Check the network settings
of this PC and then try again.
• Check that the computer can
access the network. Specify the
correct settings, and then try
again.
• Check that the LAN cable of the
destination device is properly
connected and the device can
connect to the network, and then
try again.
• Enter the correct IP address of the
destination device and try again.
165
8. Troubleshooting
Message
Cannot start remote PC
operation
The following are possible
causes.
• The IP address is
wrong.
• This PC is not
connected to the
network.
• The whiteboard has not
been started or is on
standby.
Check the IP address, this
PC's network settings, and
that the whiteboard is
started, then try again.
166
Causes
The destination device did
not respond for a certain
period of time. Connection
failed.
Solutions
• Check that the destination device
can access the network.
• Check that the computer can
access the network.
• Wait a while and try again later.
• The IP address of the
destination device is
incorrect.
• The IP address of the
destination device is
not specified.
• The LAN cable of the
destination device is
not connected
properly.
• The destination device
is in standby mode or
turned off.
• Enter the correct IP address of the
destination device and try again.
• Check that the IP address of the
destination device is correctly
configured.
• Check that the LAN cable of the
destination device is properly
connected.
• Restart the destination device and
try again.
When You Cannot Use the Machine As You Want
When You Cannot Use the Machine As You
Want
This section explains what to do when the machine cannot be operated as you want.
• The laser pointer light may be hard to see when it is pointed at the display. For details about the
laser pointer, see the user manual for the laser pointer.
• When the system does not start or the screen does not display, see Read This First.
• If you cannot resolve problems by yourself, contact your service representative.
When Turning the System On/Off
• Before turning off the power, see Read This First.
• To stop the machine, press and immediately release the power button on the front of the display.
For details about how to stop the machine, see Read This First. If the machine is shut down by
performing one of the following actions instead of pressing the power button as described above,
the machine might be damaged:
• Pressing and holding down the power button
• Turning off the main power
• Disconnecting the power cable
Problem
Causes
• The power button is
pressed, but the system
does not start up.
• The power cable is not
connected correctly.
• The power button is
pressed, but the power
lamp does not turn on.
Solutions
• Reconnect the power cable.
• Turn on the main power switch.
• The main power is
turned off.
The power lamp turns on, but The system is in sleep mode.
nothing appears on the
screen.
Touch the screen.
If nothing appears when the screen is
touched, contact your service
representative.
167
8. Troubleshooting
Problem
Causes
Solutions
The power button is pressed,
but the system does not shut
down.
There may be a problem
with the system.
Press and hold the power button to
force the system to shut down.
An abnormal sound is heard
from the area surrounding
the output/input terminals on
the back of the display.
There may be a problem
inside the controller.
Quickly press and release the power
button on the front of the display.
When the machine shuts down, switch
off the main power and contact your
service representative.
When Using the Pen
Problem
• The pen does not
respond.
• The battery indicator
does not turn on.
The pen does not respond.
The battery indicator turns
on, but no stroke appears.
168
Causes
Solutions
The pen's battery is fully used Replace the battery. For details about
up.
how to replace the battery, see
page 184 "Replacing the Pen Nib".
• Stickers or pieces of
tape are stuck on the
black cover of the pen.
• If you have placed stickers or
pieces of tape on the pen, peel
them off.
• When the pen is held
by the nib or the
bottom, the position of
the pen will not be
recognized correctly by
the machine.
• Hold the middle of the pen.
There may be a software
problem.
Quickly press and release the power
button on the front of the display.
When the machine shuts down, switch
off the main power. Next, switch on
the main power, and then press the
power button to restart the machine.
When You Cannot Use the Machine As You Want
Problem
The pen nib is broken and
lost.
Causes
If too much stroke pressure is
applied or if the display is hit
with the pen nib, the pen nib
may break due to the impact.
Solutions
Contact your service representative
and order replacement nibs. For
details about how to replace the pen
nib, see page 184 "Replacing the
Pen Nib".
When Displaying an Image
Problem
Only a monochrome image
is displayed.
Causes
• The cable is not
connected correctly.
• An incorrect cable is
used.
• The display is too dark.
Solutions
• Reconnect the cable.
• Check that the correct cable is
used.
If any of these actions do not fix the
problem, contact your service
representative.
The brightness of the display
is not set appropriately.
Press the [Menu] button on the side of
the display and adjust the brightness.
For details about how to adjust the
brightness, see page 188 "Adjusting
the Display".
The display does not
respond when the [Menu]
button is pressed.
When no image appears on
the display, the display does
not respond even if the
[Menu] button is pressed.
Display an image on the display and
press the [Menu] button.
The screen is corrupted.
The cable is not connected
correctly.
• The display is too
bright.
• Check that the cable is
connected correctly.
• Quickly press and release the
power button on the front of the
display. When the machine shuts
down, press the power button
again to restart the machine.
If any of these actions do not fix the
problem, contact your service
representative.
169
8. Troubleshooting
Problem
The system time is incorrect.
Causes
The internal battery of the
system may be used up.
Solutions
Reset the time in Administrator
Settings. For details about setting the
time, see page 115 "Setting the Date
and Time".
If the system time is still incorrect,
contact your service representative.
When Using the System as a Whiteboard
Problem
• It is impossible to draw
any strokes or markers.
• A stroke is not
displayed at the correct
position.
• A stroke or a marker is
broken halfway.
A stroke is not displayed at
the correct position.
Causes
The touch sensor sensitivity
may have become offset as
the result of transporting the
system, an impact to the
system, or an extreme
temperature change.
• There is something on
the display frame.
• The display is dirty.
• The adjusted position of
a touch sensor may
move out of position
due to the impact
caused to the system
during transportation or
from extreme
temperature change.
Solutions
Adjust the touch sensor sensitivity. For
details about Touch sensor sensitivity
adjustment, see page 112 "Adjusting
the Touch Sensor Sensitivity". If this
fails to fix the problem, contact your
service representative.
• Do not leave a pen or another
object that can be an obstacle on
the display frame.
• Clean the display. For details
about how to clean the display,
see page 186 "Cleaning the
Display".
• Adjust the touch sensor. For
details about touch sensor
adjustment, see page 115
"Setting the Date and Time".
If any of these actions do not fix the
problem, contact your service
representative.
170
When You Cannot Use the Machine As You Want
Problem
A stroke is broken halfway.
Causes
Solutions
• The pen nib may not be
touching the display
correctly.
• When writing, raise the pen so
that the pen nib is kept pressed,
and apply appropriate stroke
pressure.
• The inside of the display
frame is dirty.
• Two or more pens are
being used within 15 m
(49.2 feet) of each
other.
• Clean the inside of the display
frame. For details about how to
clean the display, see page 186
"Cleaning the Display".
• Do not use the pens within 15 m
(49.2 feet) of each other. If you
use two or more machines sideby-side, contact your service
representative.
• If an infrared device is used near
the system, turn the device off.
If any of these actions do not fix the
problem, contact your service
representative.
171
8. Troubleshooting
Problem
A stroke is suddenly
displayed in an unintended
direction halfway.
Causes
• Something other than
the pen is touching the
display.
• There is something on
the display frame.
• If too much stroke
pressure is applied, a
line stroke may be
displayed in an
unintended direction.
• The display frame is
being pressed strongly.
• If the pen is used near a
window, under direct
sunlight or bright
lighting, a stroke may
be displayed in an
unintended direction.
Solutions
• Keep anything other than the pen
from touching the display.
• Do not leave anything that can
serve as an obstacle on the
display frame.
• Be careful not to apply too much
stroke pressure.
• Keep your hands away from the
display frame.
• Change the location of the
system.
• Do not apply too much force to
the display.
If any of these actions do not fix the
problem, contact your service
representative.
• The display was
pressed strongly.
172
If two or more machines are
used side-by-side and if
strokes are drawn on them at
the same time, the strokes
are not displayed correctly.
Two or more pens are being
used within 15 m (49.2 feet)
of each other.
If you use two or more machines
within 15 m (49.2 feet) of each other,
contact your service representative.
An unknown error that is not
related to the machine
occurs.
There may be a problem
with the system.
Contact your service representative.
When You Cannot Use the Machine As You Want
When Using the System as a Monitor
Problem
An image from the computer
is not displayed.
Causes
• The cable is not
connected correctly.
• The external output of
the computer is not
configured correctly.
Solutions
• Reconnect the cable. Secure the
VGA cable to the receptacle with
screws.
Fully insert the DisplayPort cable
until it clicks.
• Check the external output settings
of the computer.
An image from the video
conferencing system is not
displayed.
• An image disappears
before completion.
• The cable is not
connected correctly.
• The video conferencing
device is not turned on.
The cable is not connected
correctly.
• An image stops halfway
when loading.
• Reconnect the cable.
Secure the VGA cable to the
receptacle with screws.
• Turn on the video conferencing
device.
• Reconnect the cable.
• Secure the VGA cable to the
receptacle with screws.
• Fully insert the DisplayPort cable
until it clicks.
• An image is corrupted.
An image has noise.
If the output resolution of the Lower the output resolution of the
connected device is high, the connected device.
image may have noise.
The computer connected to
the DisplayPort input is
malfunctioning.
There may be a problem
with the graphic driver
running on the computer.
Contact your computer manufacturer.
• For details about the supported input image signals, see page 194 "List of Video Input Signals
Supported by the Machine".
173
8. Troubleshooting
While Using Remote Whiteboard
Problem
A connection is not
established although the
previously used passcode
has been entered.
Causes
The entered passcode is
incorrect.
Solutions
A different passcode is generated
each time the machine starts up. To
participate in a remote whiteboard
session, check and use the correct
passcode.
When Using a USB Flash Memory Device
Problem
Causes
Solutions
A USB flash memory device
is not recognized.
The "Use USB Memory"
check box in Administrator
Settings is not selected.
Select the "Use USB Memory" check
box in Administrator Settings. For
details about how to change the
system settings, see page 138
"Changing the System Settings".
A message prompting for
restart appears when a USB
flash memory device is
inserted.
A configuration change
requiring system restart has
been made.
Quickly press and release the power
button on the front of the display.
When the machine shuts down, press
the power button again to restart the
machine.
When Accessing the Web Page
Problem
The web browser refreshes
slowly.
Causes
• The memory in the
Quit all applications other than the
computer you are using Web browser that you are using for
is insufficient.
viewing.
• The CPU in the
computer you are using
is overloaded.
174
Solutions
When You Cannot Use the Machine As You Want
Problem
The Web page of the
machine is not displayed
when you specify the
machine's IP address or its
host name.
Causes
• The device to be
connected is turned off.
• Turn on the power of the device to
be connected.
• The entered IP address
or host name is
incorrect.
• Enter the IP address or host name
that is displayed in the upper part
of the screen of the device to be
connected.
• The Network Settings
of the device to be
connected are
incorrect.
No PDF file can be
downloaded even when you
click [Download].
Solutions
• Check that the Network Settings
of the device to be connected are
correctly configured.
• The device to be
connected or the
computer that is being
used is not connected
to the network.
• Check that the device to be
connected or the computer that is
being used is connected to the
network.
• The power to the
connected device is
turned off.
• Turn the connected device on.
• The Network Settings
have been changed on
the connected device
or your computer.
• Properly configure the Network
Settings on the connected device
or your computer.
• Connect the connected device or
your computer to the network.
• The connected device
or your computer is
disconnected from the
network.
175
8. Troubleshooting
When Printing
Problem
The printing-in-progress
dialog box does not
disappear.
Causes
Solutions
• The machine is
disconnected from the
network.
• Press the [Cancel] button.
• The printer address is
incorrect.
• Check that the printer address
specified on the machine matches
the IP address configured on the
printer.
• The power to the
printer is turned off.
• Check that the machine is
connected to the network.
• Turn on the power of the printer.
The printing-in-progress
dialog box disappears, but
printing does not start.
• The printer is out of ink
or paper.
• Check the setting menu of the
printer.
• The printer is in sleep
mode.
• To print on a device that requires
authentication, authenticate the
device.
• An error has occurred
on the printer.
• Add paper or replace the ink.
• If an error occurs on the printer,
contact the service representative.
When Exporting or Importing Registration Data
Problem
176
Causes
Solutions
The email address book
cannot be imported.
The email address book is
not created correctly.
Check that the email address book is
created correctly. For details about
how to create an email address book,
see page 125 "Managing an Email
Address Book".
The contact list cannot be
imported.
The contact list is not created Check that the contact list is created
correctly.
correctly. For details about how to
create a contact list, see page 121
"Managing a Remote Contact List".
When You Cannot Use the Machine As You Want
Problem
The shared folder list cannot
be imported.
The email address book,
contact list, or shared folder
list cannot be exported.
Causes
The shared folder list is not
created correctly.
• No USB flash memory
device is connected.
• The USB flash memory
device has insufficient
free space.
• You do not have the
authority to write to the
USB flash memory
device.
Solutions
Check that the shared folder list is
created correctly. For details about
how to create a shared folder list, see
page 129 "Managing a Shared Folder
List".
• Insert a USB flash memory device
to a USB port on the side of the
display.
• Delete unnecessary data from the
USB flash memory device or
connect a USB flash memory
device that has sufficient free
space.
• Configure the USB flash memory
device properties to allow
information to be written.
177
8. Troubleshooting
178
9. Appendix
This chapter explains how to use Remote Viewer, perform maintenance, and adjust the display. This
chapter also shows the trademarks.
Using Remote Viewer
When you install Remote Viewer to the computer, you can view the contents of a remote whiteboard
session opened with Compatible mode or version earlier than 1.3.140.0.
To use Remote Viewer, a computer must meet the following environmental requirements:
Item
Operating system
Specifications
• Windows 7 Home Premium/Professional/Ultimate/Enterprise SP
1 or later (32 bit/64 bit)
English, Japanese, Simplified Chinese
CPU
• Recommended: Intel® CoreTM 2 Duo 2 GHz or more
• Minimum: Intel Core Solo U1300
Memory
• Windows 7 (32 bit): 1 GB or more
• Windows 7 (64 bit): 2 GB or more
HDD
Display resolution
2 GB or more free space
• Height: 768–1080 pixels
• Width: 1024–1920 pixels
For a horizontal display type only
Network
Line speed
• Recommended: 512 kbps or higher
• Minimum: 200 kbps
Communication port
• TCP: 80, 50000, 50001, 50002, or 61616 must be available
for communication.
• Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB
flash memory device, consult a doctor immediately.
179
9. Appendix
Installing Remote Viewer on a Computer
Download Remote Viewer from the Ricoh home page.
• To install Remote Viewer on a computer, log on as a user with administrator privileges.
• Remote Viewer is available to any user who has installed it.
1. Double-click the downloaded file to execute it.
2. Specify the language you want to use during the installation process, and then click [OK].
3. If .NET Framework 4 is not installed on your computer, click [Install].
If .NET Framework 4 has already been installed, the message [Install] does not appear. Proceed to
the next step.
4. Click [Next].
5. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the terms in the license agreement], and then click
[Next].
6. Specify the installation folder, and then click [Next].
7. Click [Install].
8. Click [Finish].
Uninstalling Remote Viewer from the Computer
• Log on to the computer as a user with administrator privileges to uninstall the software.
1. On the [Start] menu, select [Control Panel].
2. Select [Programs and Features].
3. Click [Uninstall a program].
4. Select "RICOH Interactive Whiteboard Remote Viewer Type 1" and click [Uninstall].
5. Confirm the messages and click [OK].
Changing the Display Magnification of Remote Viewer
Click , the Loupe icon, to change the display magnification, or to move a displayed area. The
enlarged display area can be moved.
1. Click
180
, the Loupe icon.
Using Remote Viewer
2. Click the display magnification.
DEC021
3. To move the display area, click and drag the display area.
DAB107
Configuring the Remote Viewer Settings
This section explains General Settings of Remote Viewer.
The icons displayed in the General Settings screen are as follows:
•
, the Version Information icon
Displays the Remote Viewer version information.
When you touch [Display License Agreement], the software license agreement is displayed.
•
, the Copyright Information icon
Displays the Remote Viewer copyright information.
181
9. Appendix
•
, the Add Remote Contact List icon
You can register a host whiteboard to specify in advance when you use a remote whiteboard.
1. Click the [Start] menu on the computer to display the screen.
2. From [All Programs], select [Ricoh], [Interactive Whiteboard Remote Viewer].
3. Click [Settings].
The General Settings screen for Remote Viewer appears.
• If Remote Viewer is running, General Settings cannot be displayed.
• When adding a remote contact list, do not insert any memory storage devices other than a USB
flash memory device, such as a CD-ROM.
Creating a Remote Contact List
This section explains how to create a contact list using a text editor or spreadsheet software, and to add
it.
When the import is complete, the contact list is overwritten.
• When adding a remote contact list, do not insert any memory storage devices other than a USB
flash memory device, such as a CD-ROM.
1. In the first column of each row, enter the name (nickname) of a host whiteboard. In the
second column, enter the corresponding IP address of the host whiteboard.
The maximum number of IP addresses that can be registered is 100. Although you can enter a
101st address, it cannot be registered.
1
2
DEC007
1. Nicknames
Enter the name of the device that uses a remote whiteboard. The number of characters must be 20 or
less. If you omit the nickname, a blank entry is added. The available characters are as follows:
• Uppercase letters: A-Z
• Lowercase letters: a-z
• Numbers: 0-9
182
Using Remote Viewer
• Symbols: (space) ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
2. IP addresses
An IP address must consist of four sets of numbers, each set separated by a period (.). The numbers must
be decimal numbers between 0 and 255.
If an invalid IP address is specified, such as the ones below, the contact list is not registered:
• IP address containing a set starting with 0 or 00 (Example: 111.222.033.004)
• 0.0.0.0
• 255.255.255.255
• 127.0.0.1
2. Save the contact list to the root directory (the topmost directory) of a USB flash memory
device under the file name "iwb_contact_address.csv".
The file is saved in CSV (comma-separated value) format.
3. Insert the USB flash memory device into the computer.
4. Select
, the Remote Contact List Management icon.
5. Select [Import].
6. Select [OK].
183
9. Appendix
Maintenance
Replacing the Pen Nib
• Use a pushpin or similar solid pointed tool to replace the pen nib. Be careful not to injure
yourself.
If the pen nib becomes damaged, replace it with a replacement pen nib.
1. Insert a pushpin at an appropriate angle into the edge of the pen nib.
CUE072
Fully insert the pushpin into the other end of the pen nib.
2. Slowly remove the pen nib from the pen body so that the inserted pushpin does not
detach from the pen nib.
CUE073
184
Maintenance
3. When the pen nib is removed from the pen body, insert and press the new pen nib
straight onto the pen body.
CUE074
Do not twist when pressing the pen nib. This might cause the pen nib to break.
Replacing the Pen Bottom
• Use a pushpin or similar solid pointed tool to replace the pen bottom. Be careful not to injure
yourself.
If the pen bottom becomes damaged, replace it with a replacement pen bottom. Contact your service
representative to obtain a replacement pen bottom.
This example describes how to replace the pen bottom using a pushpin.
1. Insert a pushpin at an appropriate angle into the edge of the pen bottom.
CUE154
Fully insert the pushpin into the other end of the pen bottom.
185
9. Appendix
2. Slowly remove the pen bottom from the pen body so that the inserted pushpin does not
detach from the pen bottom.
CUE155
3. When the pen bottom is removed from the pen body, insert and press the new pen
bottom straight onto the pen body.
CUE156
Do not twist when pressing the pen bottom. This might cause the pen bottom to break.
Cleaning the Display
• When performing maintenance on the machine, always disconnect the power cord from the
wall outlet.
If the display surface or the inside of the display frame becomes dirty, clean it with a soft dry cloth.
If the display is used without cleaning, a position touched on the display may not be recognized
correctly.
186
Maintenance
DHG569
187
9. Appendix
Adjusting the Display
To adjust the display, use the [Menu] button on the side to display the menu.
CUE116
• If no button is pressed for 15 seconds, the menu automatically disappears. To hide the menu
manually, press the [Menu] button again.
• Only those items that can be set are displayed on the menu.
Adjusting the Image Quality of the Display
Press the [Menu] button to display the menu, press the [
select "Picture", and then press the [Input/Enter] button.
] or [
] button on the side of the display to
The "Picture" menu has the following items that can be adjusted:
Item
188
Setting
Initial value
Value range
Contrast
Adjusts the contrast.
50
0–100
Sharpness
Adjusts the sharpness.
2
0–10
Adjusting the Display
Item
Setting
Brightness
Initial value
Adjusts the brightness.
3
Value range
0–5
The brightness can also be
adjusted by pressing the [
] or
[
] button, regardless of
whether the menu is displayed.
1. Press the [
] or [
] button, and then select the item you want to adjust.
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button to adjust the item.
4. Press the [Menu] button.
5. To close the "Picture" menu, press the [Menu] button.
Adjusting the sound settings
This function is available for RICOH Interactive Whiteboard D5510 only.
Press the [Menu] button to display the menu, press the [
select "Sound", and then press the [Input/Enter] button.
] or [
] button on the side of the display to
The "Sound" menu has the following items that can be adjusted:
Item
Setting
Initial value
Volume
Adjusts the volume
level.
50
Mute
Turns on or off the
audio mute
function.
OFF
Value range
0–100
• OFF
• ON
189
9. Appendix
Item
Speaker
Setting
Selects the speaker
output for playing
the sound.
Initial value
Value range
Line-out
• External(Audio Output 1)
• Line-out(Audio Output 2)
Adjusting the volume level
1. Press the [
] or [
2. Press the [
], [
] button, and then select "Volume".
] button to adjust the volume level.
3. To close the "Sound" menu, press the [Menu] button.
Specifying the mute settings
1. Press the [
] or [
] button, and then select "Mute".
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button to select "ON" or "OFF".
4. Press the [Input/Enter] button.
5. To close the "Sound" menu, press the [Menu] button.
Selecting the speaker output
1. Press the [
] or [
] button, and then select "Speaker".
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button, and then select the item you want to set.
4. Press the [Input/Enter] button.
5. To close the "Sound" menu, press the [Menu] button.
Adjusting the Position or Size of a Subwindow
Press the [Menu] button to display the menu, press the [
select "Option", and then press the [Input/Enter] button.
190
] or [
] button on the side of the display to
Adjusting the Display
The "Option" menu has the following items that can be adjusted:
Item
Aspect Ratio
PIP-PIP Size
Setting
Initial value
When it is set to "Full", the image
is expanded to full screen.
Original
Selects the sub-window size
displayed when the [PIP] button is
pressed.
Middle
Value range
• Full
• Original
• Small
(384 × 288)
• Middle
(480 × 360)
• Large
(576 × 432)
PIP-PIP Position
Adjusts the position of subwindows displayed when the
[PIP] button is pressed.
Upper right
corner
-
-
-
This item only works when the
sub-windows are displayed.
Auto Adjustment
Automatically adjusts the position
of the screen switched to with the
[Input/Enter] button.
This item only works when screens
are switched.
Adjusting the aspect ratio
1. Press the [
] or [
] button, and then select "Aspect Ratio".
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button, and then select the item you want to set.
4. Press the [Input/Enter] button.
5. To close the "Option" menu, press the [Menu] button.
Setting the PIP size
1. Press the [
] or [
] button, and then select "PIP".
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button, and then select "PIP Size".
4. Press the [Input/Enter] button.
5. Press the [
] or [
] button, and then select a sub-window size.
191
9. Appendix
6. Press the [Input/Enter] button.
7. Press the [Menu] button to close the "PIP" menu.
8. To close the "Option" menu, press the [Menu] button.
Adjusting the PIP position
1. Press the [
] or [
] button, and then select "PIP".
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button, and then select "PIP Position".
4. Press the [Input/Enter] button.
5. Press the [
], [
different position.
], [
], or [
] button, and then move the sub-window to a
6. To close the "Option" menu, press the [Menu] button.
Using Auto Adjustment
1. Press the [
] or [
] button, and then select "Auto Adjustment".
2. Press the [Input/Enter] button.
The menu is closed, and the screen position is automatically adjusted.
Changing the Menu Settings
Press the [Menu] button to display the menu, press the [
select "Setting", and then press the [Input/Enter] button.
] or [
] button on the side of the display to
The "Setting" menu has the following items that can be adjusted:
Item
OSD Rotation
192
Setting
Rotates the menu display 90
degrees.
Initial value
0 Degree
Value range
• 0 Degree
• 90 Degree
Adjusting the Display
Item
Advanced
-Restore User Default
Setting
Initializes all settings to their
defaults.
Initial value
-
Value range
• Confirm
• Return
Using OSD rotation
1. Press the [
] or [
] button, and then select "OSD Rotation".
2. Press the [Input/Enter] button.
3. Press the [
] or [
] button, and then select an angle of rotation.
4. Press the [Input/Enter] button.
5. To close the "Setting" menu, press the [Menu] button.
Using restore user default
1. Press the [
] or [
] button, and then select "Advanced".
2. Press the [Input/Enter] button.
3. Check that "Restore User Default" is selected, and then press the [Input/Enter]
button.
4. Press the [
] or [
] button, and then select "Confirm".
5. Press the [Input/Enter] button.
The menu is closed, and all settings are reset to their default values.
193
9. Appendix
List of Video Input Signals Supported by the
Machine
Interactive Whiteboard D5500
VGA Input and DisplayPort Input must satisfy the following conditions:
The signal must comply with one of the following VESA standards:
• Industry Standards and Guidelines for Computer Display Monitor Timing (DMT)
Standard- Version 1 Revision 12
• Coordinated Video Timings (CVT) Standard Version 1.1
• Generalized Timing Formula (GTF) Version 1.1
The signal must also be one of those marked with a symbol in the "VGA Input" column
or "DisplayPort Input" column of the following table:
194
Signal format
Resolution
Frequency (Hz)
VGA Input
DisplayPort Input
VESA GTF
640 × 350
85
VESA DMT
640 × 350
85
VESA CVT
640 × 400
60
VESA CVT
640 × 400
85
VESA GTF
640 × 400
85
VESA DMT
640 × 400
85
VESA CVT
640 × 480
60
-
VESA GTF
640 × 480
60
-
VESA DMT
640 × 480
60
VESA GTF
640 × 480
72
VESA DMT
640 × 480
72
VESA CVT
640 × 480
75
VESA GTF
640 × 480
75
VESA DMT
640 × 480
75
VESA CVT
640 × 480
85
-
-
List of Video Input Signals Supported by the Machine
Signal format
Resolution
Frequency (Hz)
VESA GTF
640 × 480
85
VESA DMT
640 × 480
85
VESA GTF
720 × 400
85
VESA DMT
720 × 400
85
VESA GTF
800 × 600
56
VESA DMT
800 × 600
56
VESA CVT
800 × 600
60
VESA GTF
800 × 600
60
VESA DMT
800 × 600
60
VESA GTF
800 × 600
72
VESA DMT
800 × 600
72
VESA CVT
800 × 600
75
VESA GTF
800 × 600
75
VESA DMT
800 × 600
75
VESA CVT
800 × 600
85
VESA GTF
800 × 600
85
VESA DMT
800 × 600
85
VESA CVT
848 × 480
60
VESA GTF
848 × 480
60
VESA DMT
848 × 480
60
VESA CVT
1024 × 768
60
VESA GTF
1024 × 768
60
VESA DMT
1024 × 768
60
VESA GTF
1024 × 768
70
VGA Input
DisplayPort Input
-
-
195
9. Appendix
Signal format
196
Resolution
Frequency (Hz)
VESA DMT
1024 × 768
70
VESA CVT
1024 × 768
75
VESA DMT
1024 × 768
75
VESA CVT
1024 × 768
85
VESA DMT
1024 × 768
85
VESA CVT
1152 × 864
60
VESA GTF
1152 × 864
60
VESA CVT
1152 × 864
75
VESA GTF
1152 × 864
75
VESA DMT
1152 × 864
75
VESA GTF
1280 × 600
60
VESA CVT
1280 × 720
60
VESA GTF
1280 × 720
60
VESA DMT
1280 × 720
60
VESA CVT
1280 × 720
75
VESA GTF
1280 × 720
75
VESA CVT
1280 × 720
85
VESA GTF
1280 × 720
85
VESA GTF
1280 × 768
60
VESA
DMT/CVT
(RB)
1280 × 768
60
VESA
DMT/CVT
1280 × 768
60
VESA GTF
1280 × 768
75
VGA Input
-
-
DisplayPort Input
List of Video Input Signals Supported by the Machine
Signal format
Resolution
Frequency (Hz)
VESA
DMT/CVT
1280 × 768
75
VESA GTF
1280 × 768
85
VESA
DMT/CVT
1280 × 768
85
VESA GTF
1280 × 800
60
VESA
DMT/CVT
(RB)
1280 × 800
60
VESA
DMT/CVT
1280 × 800
60
VESA GTF
1280 × 800
75
VESA
DMT/CVT
1280 × 800
75
VESA
DMT/CVT
1280 × 800
85
VESA GTF
1280 × 800
85
VESA CVT
1280 × 960
60
VESA GTF
1280 × 960
60
VESA DMT
1280 × 960
60
VESA CVT
1280 × 960
85
VESA GTF
1280 × 960
85
VESA DMT
1280 × 960
85
VESA CVT
1280 × 1024
60
VESA GTF
1280 × 1024
60
VESA DMT
1280 × 1024
60
VESA CVT
1280 × 1024
75
VGA Input
DisplayPort Input
-
197
9. Appendix
Signal format
198
Resolution
Frequency (Hz)
VESA GTF
1280 × 1024
75
VESA DMT
1280 × 1024
75
VESA CVT
1280 × 1024
85
VESA GTF
1280 × 1024
85
VESA DMT
1280 × 1024
85
VESA CVT
1360 × 768
60
VESA GTF
1360 × 768
60
VESA DMT
1360 × 768
60
VESA GTF
1366 × 768
60
VESA DMT
(RB)
1366 × 768
60
VESA DMT
1366 × 768
60
VESA GTF
1400 × 1050
60
VESA
DMT/CVT
(RB)
1400 × 1050
60
VESA
DMT/CVT
1400 × 1050
60
VESA
DMT/CVT
1400 × 1050
75
VESA GTF
1440 × 900
60
VESA
DMT/CVT
(RB)
1440 × 900
60
VESA
DMT/CVT
1440 × 900
60
VESA GTF
1440 × 900
75
VGA Input
-
-
-
DisplayPort Input
List of Video Input Signals Supported by the Machine
Signal format
Resolution
Frequency (Hz)
VESA
DMT/CVT
1440 × 900
75
VESA GTF
1440 × 900
85
VESA
DMT/CVT
1440 × 900
85
VESA GTF
1400 × 1050
75
VESA CVT
1600 × 900
60
VESA CVT
(RB)
1600 × 900
60
VESA GTF
1600 × 900
60
VESA DMT
(RB)
1600 × 900
60
VESA CVT
1600 × 1200
60
VESA GTF
1600 × 1200
60
VESA DMT
1600 × 1200
60
VESA GTF
1680 × 1050
60
VESA
DMT/CVT
(RB)
1680 × 1050
60
VESA
DMT/CVT
1680 × 1050
60
VESA DMT
1920 × 1080
60
VESA
DMT/CVT
(RB)
1920 × 1200
60
VGA Input
DisplayPort Input
-
• VESA DMT: Industry Standards and Guidelines for Computer Display Monitor Timing
(DMT) Standard- Version 1 Revision 12
• VESA CVT: Coordinated Video Timings (CVT) Standard Version 1.1
• VESA GTF: Generalized Timing Formula (GTF) Version 1.1
199
9. Appendix
• RB: Reduced Blanking
VGA Input 2 supports the following input signal:
Signal format
Resolution
Frequency
VESA DMT
1024 × 768
60 Hz
RICOH Interactive Whiteboard D5510
This machine supports HDMI, DisplayPort, and VGA input signals that meet both of the following
conditions:
The signal must comply with one of the following VESA standards:
• Industry Standards and Guidelines for Computer Display Monitor Timing (DMT)
Standard- Version 1 Revision 12
• Coordinated Video Timings (CVT) Standard Version 1.1
• Generalized Timing Formula (GTF) Version 1.1
The signal must also be one of those marked with a symbol in the "HDMI Input"
column, "DisplayPort Input" column or "VGA Input" column of the following table:
Resolution
Frequency
(Hz)
VESA CVT
1024 × 768
60
-
VESA GTF
1024 × 768
60
-
VESA DMT
1024 × 768
60
-
VESA GTF
1024 × 768
70
-
VESA DMT
1024 × 768
70
-
VESA CVT
1024 × 768
75
-
VESA DMT
1024 × 768
75
-
VESA CVT
1024 × 768
85
-
VESA DMT
1024 × 768
85
-
VESA CVT
1152 × 864
60
-
VESA GTF
1152 × 864
60
-
VESA CVT
1152 × 864
75
-
Signal format
200
HDMI
Input
DisplayPor
t Input
VGA Input
List of Video Input Signals Supported by the Machine
Resolution
Frequency
(Hz)
VESA GTF
1152 × 864
75
-
VESA DMT
1152 × 864
75
-
VESA GTF
1280 × 600
60
-
VESA CVT
1280 × 720
60
VESA GTF
1280 × 720
60
VESA DMT
1280 × 720
60
VESA CVT
1280 × 720
75
-
VESA GTF
1280 × 720
75
-
VESA CVT
1280 × 720
85
-
VESA GTF
1280 × 720
85
-
VESA GTF
1280 × 768
60
VESA DMT/CVT
(RB)
1280 × 768
60
VESA DMT/CVT
1280 × 768
60
VESA GTF
1280 × 768
75
VESA DMT/CVT
1280 × 768
75
VESA GTF
1280 × 768
85
VESA DMT/CVT
1280 × 768
85
VESA GTF
1280 × 800
60
VESA DMT/CVT
(RB)
1280 × 800
60
VESA DMT/CVT
1280 × 800
60
VESA GTF
1280 × 800
75
VESA DMT/CVT
1280 × 800
75
VESA DMT/CVT
1280 × 800
85
Signal format
HDMI
Input
DisplayPor
t Input
VGA Input
-
201
9. Appendix
Resolution
Frequency
(Hz)
VESA GTF
1280 × 800
85
VESA CVT
1280 × 960
60
-
VESA GTF
1280 × 960
60
-
VESA DMT
1280 × 960
60
-
VESA CVT
1280 × 960
85
-
VESA GTF
1280 × 960
85
-
VESA DMT
1280 × 960
85
-
VESA CVT
1280 × 1024
60
-
VESA GTF
1280 × 1024
60
-
VESA DMT
1280 × 1024
60
-
VESA CVT
1280 × 1024
75
-
VESA GTF
1280 × 1024
75
-
VESA DMT
1280 × 1024
75
-
VESA CVT
1280 × 1024
85
-
VESA GTF
1280 × 1024
85
-
VESA DMT
1280 × 1024
85
-
VESA CVT
1360 × 768
60
VESA GTF
1360 × 768
60
VESA DMT
1360 × 768
60
VESA GTF
1366 × 768
60
VESA DMT (RB)
1366 × 768
60
VESA DMT
1366 × 768
60
VESA GTF
1400 × 1050
60
Signal format
202
HDMI
Input
DisplayPor
t Input
VGA Input
-
List of Video Input Signals Supported by the Machine
Resolution
Frequency
(Hz)
VESA DMT/CVT
(RB)
1400 × 1050
60
VESA DMT/CVT
1400 × 1050
60
VESA DMT/CVT
1400 × 1050
75
VESA GTF
1440 × 900
60
VESA DMT/CVT
(RB)
1440 × 900
60
-
VESA DMT/CVT
1440 × 900
60
-
VESA GTF
1440 × 900
75
VESA DMT/CVT
1440 × 900
75
VESA GTF
1440 × 900
85
VESA DMT/CVT
1440 × 900
85
VESA GTF
1400 × 1050
75
VESA CVT
1600 × 900
60
VESA CVT (RB)
1600 × 900
60
VESA GTF
1600 × 900
60
VESA DMT (RB)
1600 × 900
60
-
VESA CVT
1600 × 1200
60
-
VESA GTF
1600 × 1200
60
-
VESA DMT
1600 × 1200
60
VESA GTF
1680 × 1050
60
VESA DMT/CVT
(RB)
1680 × 1050
60
VESA DMT/CVT
1680 × 1050
60
VESA DMT
1920 × 1080
60
Signal format
HDMI
Input
DisplayPor
t Input
VGA Input
-
203
9. Appendix
Signal format
VESA DMT/CVT
(RB)
Resolution
Frequency
(Hz)
HDMI
Input
DisplayPor
t Input
VGA Input
1920 × 1200
60
-
-
-
• VESA DMT: Industry Standards and Guidelines for Computer Display Monitor Timing
(DMT) Standard- Version 1 Revision 12
• VESA CVT: Coordinated Video Timings (CVT) Standard Version 1.1
• VESA GTF: Generalized Timing Formula (GTF) Version 1.1
• RB: Reduced Blanking
VGA Input 2 supports the following input signal:
Signal format
Resolution
Frequency
VESA DMT
1024 × 768
60 Hz
HDMI Input 2 supports the following input signal:
204
Resolution
Frequency (Hz)
Pixel Rate (MHz)
640x480
60
25.175
640x480
72
31.5
640x480
75
31.5
720x400
70
28.32
800x600
60
40
800x600
75
49.5
1024x768
60
65
1024x768
75
78.75
1280x768
60
79.5
1280x800
60
83.5
1280x960
60
108
1280x1024
60
108
1360x768
60
85.5
List of Video Input Signals Supported by the Machine
Resolution
Frequency (Hz)
Pixel Rate (MHz)
1360x768
60
85.5
1920x1080
60
148.5
• For details about the locations of the input terminals, see page 57 "Devices That Can Be
Connected to the Machine".
• If resolutions or signal frequencies that are not compatible with this machine are entered, the
images may flicker, blur, be displayed as stretched images horizontally or vertically, or not be
displayed correctly.
• This machine only supports devices that use progressive scanning.
205
9. Appendix
Specifications
LCD panel
Specifications
Item
Interactive Whiteboard D5500
RICOH Interactive Whiteboard
D5510
Size
55 inch wide (diagonal 1387 mm)
Effective display area (H
× V)
1209 .6 × 680.4 mm (47.6 × 26.8 inches)
Display type
VA liquid crystal method
Backlight
LED system
Maximum resolution
1920 × 1080 pixels
Aspect ratio
16 : 9
Display color
Approximately 16.77 million colors
Pixel pitch (H × V)
0.63 × 0.63 mm (0.03 × 0.03 inches)
Maximum brightness
300cd/m2
• Brightness changes in accordance with the image settings. In
addition, the brightness fades as the product ages. It does not
maintain a consistent level of brightness.
Contrast ratio
2670 : 1
View angles
160° in the horizontal field; 160° in the vertical field
(Contrast ratio = 10 or more)
Response speed
Touch panel
206
6.5 ms (Gray to Gray, Average)
Specifications
Specifications
Item
Interactive Whiteboard D5500
RICOH Interactive Whiteboard
D5510
Electronic pen detection
system
Light interception
Guard glass
Thickness : Approximately 2.0 mm (0.08 inches)
(With AR coating)
External Interface
Specifications
Item
Input connector
Interactive Whiteboard D5500
Controller unit
• DisplayPort terminal×1
• DisplayPort Input
• Mini D-Sub15Pin×1
• VGA Input
Display unit
• Mini D-Sub15Pin×1
• VGA Input 2 (for PIP)
RICOH Interactive Whiteboard
D5510
Digital Input (Correspond to HDMI)
×2
• Digital Input 1 (Copyrightprotected content not
supported)
• Digital Input 2 (Copyrightprotected content supported /
2-screen display not
supported: for audio-visual
devices)
DisplayPort terminal×1
• DisplayPort Input (Copyrightprotected content not
supported)
Mini D-SUB15Pin×2
• VGA Input 1
• VGA Input 2 (for PIP)
• For details about the video input signals that are supported, see
page 194 "List of Video Input Signals Supported by the Machine".
207
9. Appendix
Specifications
Item
Output connector
RICOH Interactive Whiteboard
D5510
Interactive Whiteboard D5500
DVI-D terminal×1
DVI-D terminal×1
• DVI Output
• DVI Output (DVI-D: For
projectors)
Speaker terminal (L/R)
• Audio Output 1 (Speaker/
Stereo: 10W×10W/8 ohm)
RCA_1pin×2
• Audio Output 2
(Line Out/Stereo)
USB Port
Communication
connector
USB2.0 TypeA × 4
USB2.0 TypeA × 2
USB3.0 TypeA × 2
USB3.0 TypeA × 2
10BASE-T/100BASE-TX/1000BASE-T
Network
Specifications
Item
Line speed
Interactive Whiteboard D5500
RICOH Interactive Whiteboard
D5510
Recommended: 512 kbps or more
Minimum: 200 kbps
Communication port
Remote whiteboard sharing
• TCP: 80, 50000, 50001, 50002, and 61616 are available for
communication
E-mail transmission
• Communication with the port number specified in the SMTP server
settings is available for communication. (page 119 "Configuring
SMTP Server Settings")
Power source
208
Specifications
Specifications
Item
Interactive Whiteboard D5500
RICOH Interactive Whiteboard
D5510
Power source used
100–240 V, 50 Hz/60 Hz
Maximum power
consumption
198 W
180 W
Power consumption in
standby mode
45 W
58 W
Weight / Dimensions
Specifications
Item
Interactive Whiteboard D5500
RICOH Interactive Whiteboard
D5510
Weight (Main unit)
Approximately 47 kg (103.6 lb.)
Approximately 45 kg (99.3 lb.)
Physical dimensions (W
× H × D)
1360 × 830 × 170 mm
1360 × 830 × 125 mm
(53.5 × 32.7 × 6.7 inches)
(53.5 × 32.7 × 5.0 inches)
Operating range
Specifications
Item
Temperature
Interactive Whiteboard D5500
RICOH Interactive Whiteboard
D5510
10–32 °C (50–89.6 °F)
• The temperature range varies according to the conditions of the
installation location.
Humidity
15–80%
• The humidity range varies according to the conditions of the
installation location.
• A low humidity (60% or less) is recommended when the product is
installed in a high temperature environment.
209
9. Appendix
Specifications
Item
Altitude
210
Interactive Whiteboard D5500
0–2000 m (0–6600 feet)
RICOH Interactive Whiteboard
D5510
Trademarks
Trademarks
Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries.
Google Chrome and Android are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United
States and certain other countries.
iPhone, iPad, Mac OS, and Safari are trademarks or are registered trademarks of Apple Inc., in the
United States and other countries.
Firefox is a registered trademark of the Mozilla Foundation.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be
trademarks of their respective owners.
DisplayPort and VESA are registered trademarks of Video Electronics Standards Association in the U.S.
and/or other jurisdictions.
VGA is a trademark of International Business Machines Corporation in the United States, other
countries, or both.
Microsoft, Windows, Internet Explorer, Excel, and PowerPoint are either registered trademarks or
trademarks of Microsoft Corporation in the United States and / or other countries.
The proper name of Internet Explorer 8 is Windows® Internet Explorer® 8.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
• The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
• The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
211
9. Appendix
About Added or Changed Features
The following features are added or changed when the system is updated. For details about these
features and their operations, see the corresponding reference for each feature.
Version 1.5.0.0
Feature
212
Description
Reference
Fair Copy Entry mode
You can write and convert freehand
written characters to text data as you
write them. You can also draw
freehand horizontal or vertical lines,
circles, or rectangles and have them
automatically corrected or aligned.
See page 23 "Writing in fair
copy entry mode".
Line entry mode
You can write freehand lines and
arrows.
See page 24 "Writing in line
entry mode".
Stamp entry mode
You can draw figures or enter stamps
by selecting them from the list.
See page 24 "Writing in
stamp entry mode".
Insert New Page
You can insert a new blank page at
any selected location.
See page 35 "Adding a
Page".
Editing the saved figures and You can open and display saved
text data
figures and text data, and edit fair
copy entry text figures and stamps on
the pages.
See page 42 "Importing a
File".
Changing a file name of a
saved file
You can change the file name when
saving a file to a USB flash memory
device or in a shared folder or sending
a file via e-mail.
See page 38 "Operating a
File".
Setting a password when
saving a file
You can set a password for a PDF file
See page 38 "Operating a
when saving the file to a USB flash
File".
memory device or in a shared folder or
sending the file via e-mail.
RICOH UCS screen sharing
During a video conference, you can
share the screen of the machine that is
connected to a video conferencing
device via USB.
See page 64 "Sharing the
Whiteboard Screen in a
Video Conference".
About Added or Changed Features
Feature
Description
Reference
Changing the Administrator
settings from the Web page
You can make various changes to the
See page 106 "Opening
settings including network settings or
Administrator Settings".
the system clock from the Web page of
the machine.
[Quality/Speed] setting in
IWB Remote Desktop
Software
You can choose whether to give
priority to image quality or transfer
speed when displaying the computer
screen on the machine in IWB Remote
Desktop Software.
See page 82 "Using IWB
Remote Desktop Software to
Perform Operations on a
Computer Screen".
Viewing the whiteboard in a
Web browser
You can view the screen of the
machine from a remote location using
a Web browser without hosting the
whiteboard if the network settings are
configured accordingly and a remote
whiteboard license has been added.
See page 85 "Overview of
Remote Whiteboard".
Whiteboard Detailed
Settings
You can view and change the settings
of a whiteboard on the whiteboard.
See page 103 "Changing
the Detailed Settings".
Security Settings
The security settings screen has been
added so that viewing and configuring
all security related settings is possible.
See page 140 "Changing
the Security Settings".
Manually specifying a
passcode
You can choose whether or not to
specify a passcode manually in the
security settings when starting a
whiteboard.
-
Version 1.3.40.0
Feature
Description
Reference
Touch sensor sensitivity
adjustment
If you experience problems drawing
strokes or markers, you can adjust the
sensitivity of the touch sensor.
See page 112 "Adjusting the
Touch Sensor Sensitivity".
Connecting code
You can link with RICOH e-Sharing
Box to display or save files.
See page page 55 "Linking
with RICOH e-Sharing Box".
213
9. Appendix
Version 1.3.0.0/1.3.20.0
Feature
Shared Folder
Temporary save
Description
Reference
If a shared folder list that supports CIFS
format is added, you can select the
shared folder from the added shared
folder list when saving pages and
importing a file.
See page 129 "Managing a
Shared Folder List".
• You can temporarily save the
pages to the machine before you
turn it off. This allows you to
import the temporarily saved file
and resume operation from the
last item of information you wrote.
• See page 41 "Saving
Pages Temporarily".
• See page 45
"Importing a
Temporarily Saved
File".
For version 1.3.20.0
• You can use , the File
icon, to temporarily save the
pages to the machine or
import the temporarily saved
file.
• You can specify whether to
display a message which
confirms that the temporarily
saved file will be imported
when the machine starts up
or exits standby mode.
Editing saved strokes again
PowerPoint file import
You can load and display saved
pages. You can also edit strokes on the
pages that are loaded.
See page 42 "Importing a
File".
• You can import and display a
PowerPoint file on the screen and
write text or draw figures on it.
See page 42 "Importing a
File".
• You can import a PowerPoint file
with embedded Excel data.
Print pages
214
Use a printing device that supports
Universal Print Driver.
See page 53 "Printing".
About Added or Changed Features
Feature
DVI Output
IWB Remote Desktop
Software
Description
You can connect a projector that
supports full-HD to the machine to
project screens.
• You can display a computer
screen via a network. You can
also perform operations on the
computer screen from the display
of the machine.
Reference
See page 66 "Using a
Projector to Project a
Screen".
See page 82 "Using IWB
Remote Desktop Software to
Perform Operations on a
Computer Screen".
For version 1.3.20.0
• While the machine is
connected to a computer, a
message which asks whether
you want to maintain the
connection is displayed at
specified intervals. If no
operation is performed
within one minute the
message being displayed,
the connection is lost
automatically. You can
change this setting when the
machine starts up.
• You can display the touch
keyboard to enter text.
Viewing a remote
You can view a remote whiteboard
whiteboard via a Web page from a computer by accessing the
Web page for this machine.
Contact List
• Host whiteboard names can be
displayed in multiple languages.
See page 95 "Participating
from the Web Browser".
• Rows can be sorted or filtered by
group.
• See page 93
"Specifying the remote
whiteboard session to
join".
• Displays an icon which indicates
the session status of the host
whiteboard.
• See page 121
"Managing a Remote
Contact List".
215
9. Appendix
Feature
Compatible Mode
Description
Reference
• If a remote whiteboard session is
opened in compatible mode, all
whiteboard system versions can
participate in the session.
See page 89 "Opening a
Remote Whiteboard Session
in Compatible Mode".
• If a participating whiteboard
running system version 1.3.0.0 or
later participates in a remote
whiteboard session opened in
compatible mode or by a
machine running system version
1.1 or earlier, a message is
displayed and the remote
whiteboard enters compatible
mode.
216
Deleting a portion of a
stroke
When you touch a portion of a stroke,
the portion is deleted.
See page 25 "Deleting a
portion of a stroke".
Undo/Redo
You can undo an operation in which a
stroke is drawn, edited, or deleted.
You can also redo operations that
were undone.
See page 33 "Undoing
Operations".
Marker
You can draw semi-transparent thick
See page 34 "Using
lines with your fingers. These lines are
Markers".
cleared after several seconds have
passed. A marker is used to indicate an
important portion of written text, drawn
figures, or a displayed image to which
you want to draw attention.
Stroke color
When you draw a stroke, you can
select the color. There are 20 different
colors available.
See page 21 "Writing on
the Screen".
About Added or Changed Features
Feature
Email Address Book
Description
Reference
• Names of e-mail addresses can
be displayed in multiple
languages.
• See page 51
"Specifying
Destinations".
• Rows can be sorted or filtered by
group.
• See page 125
"Managing an Email
Address Book".
• The name of an e-mail address
must contain a minimum of one
character.
System auto update
The system automatically checks for
See page 136 "Updating
available system updates. If a system
Your System".
update is found, the system will be
updated automatically the next time the
machine starts.
Suppressing the importing of
a printing-suppressed PDF
For version 1.3.20.0
Meeting Code
For version 1.3.20.0
A printing-suppressed PDF file
cannot be imported to prevent it
from being printed.
You can specify a meeting code
of up to 10 digits when
temporarily saving pages to the
machine.
Administrator password
For version 1.3.20.0
For security reasons, if you do not
change the initial administrator
password, a message is
displayed each time you open the
Administrator Settings.
, the Loupe icon
For version 1.3.20.0
You can change the display
magnification or move a
displayed area with the pen.
See page 42 "Importing a
File".
• See page 41 "Saving
Pages Temporarily".
• See page 45
"Importing a
Temporarily Saved
File".
See page 106 "Opening
Administrator Settings".
See page 32 "Changing the
display magnification with
the pen".
217
9. Appendix
Feature
Description
, the Information display
icon
For version 1.3.20.0
Duplicated application start
For version 1.3.20.0
The host name, IP address, and
passcode can be displayed or
hidden.
A message is displayed when an
attempt is made to open the Main
screen, General Settings, or
Administrator Settings while it is
already open, or when an
attempt is made to open two of
these at the same time.
Auto recover of device
settings
•
For version 1.3.20.0
Reference
See page 14 "Use a
Whiteboard Viewing the
Screen".
See page 147 "If a
Message is Displayed
during Operation".
-
If the machine is forced to shut
down without pressing the power
button in a normal manner and
the device configuration file is
destroyed, the configuration file
will be recovered automatically.
, the Loupe icon, is not available for version 1.3.0.0. This icon is used the same way as the icon
in the previous version, 1.1.27.0.
Version 1.1.27.0
Feature
Save and e-mail
218
Description
Added the Mail to Print check box to
the view that appears after , the
Save and e-mail icon, is touched.
When Mail to Print is checked, a PDF
file is sent in A4 so that the file can
be printed on A4 paper.
Reference
See page 50 "Printing
pages by specifying the
multifunction printer (Mail to
Print function)".
About Added or Changed Features
Version 1.1.25.0
Feature
SMTP Server Settings
Description
Reference
• Added the SMTP authentication
methods for sending e-mail.
See page 119 "Configuring
SMTP Server Settings".
• Added an e-mail sender settings
field so that the administrator can
change the sender's e-mail
address from the default.
• Changed the default setting for
"Set the max size for attached
files" to on and set the default size
setting to 5 MB.
Network Settings
• Added the machine's MAC
address in the Network Settings.
See page 113 "Configuring
Network Settings".
• Added the ability to automatically
obtain the DNS server in the
Network Settings.
VGA Input
VGA signal input now supports a wider See page 194 "List of Video
range of aspect ratios for computer
Input Signals Supported by
screens.
the Machine".
Adjust Touch Sensor Position
The pen position is automatically
adjusted when the machine starts up.
See page 111 "Adjusting
Touch Sensor Positions".
219
MEMO
220
EN GB
EN US
EN AU
Y300-7511D
EN
GB
EN
US
EN
AU
Y300-7511D
© 2013-2015 Ricoh Co., Ltd.
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