HP TouchSmart 310-1020
HP TouchSmart 310-1020 PC
A touch of genius.
Step into the world of touch with the HP TouchSmart 310. The new sleek,
modern design and HP’s next generation of powerful built-for-touch
applications makes the HP TouchSmart 310 computing experience more
intuitive, personal, and fun. So reveal your genius—with a touch.
Windows®. Life without WallsTM.
HP recommends Windows 7.
Step into the world of touch
Amazing Apps, incredibly easy
HP makes touch fun and creative
Built-in HP TouchSmart apps(32) let you experience your music, photos, and
video in a whole new way. Touchable calendar and browser help you stay
organized. You can also play games, video chat, and more.(30)(32) Using
Canvas to create a gallery of the stuff you use most. Use magnets on your
own free-form canvas to post lists, favorite photos, and even share playlists
and videos. Quickly filter content on the canvas with the Magic Menu and
instead of reaching for a pen and paper- tap the screen and jot down ideas
using Graffiti or Notes. Launch your favorite apps instantly from HP
TouchSmart home.(32) The HP TouchSmart lets you use the computer how you
• The latest evolution of HP’s TouchSmart software makes it easier to be
entertained, get creative, and have fun.
• Multi-touch technology lets your fingers move more naturally over the
screen as you interact with your content.
• Do more with a PC that combines HP’s award winning touch experience
with Windows® 7 functionality.
Your digital world at your fingertips
A better way to get organized and be entertained
• Simply touch the screen to surf the Internet, watch movies, play a song, flip
through photos, and more. (10)
• Turn your desktop into a personal canvas where you can create,
communicate and catalog your digital world.
• Personalize your touch experience using a wide and incredibly varied
selection of touch PC applications.
• Featuring NEW Apps like Facebook that allow you to quickly share photos
on your canvas or upload right to Facebook for all your friends to see.
• Launch your favorite apps instantly from HP TouchSmart home.(32)
• Experience some of the best of the web —like Twitter —HP TouchSmart style.
The next generation of amazing
Building on a heritage of industry firsts, the third-generation HP TouchSmart
PC combines the latest hardware and software in one elegant product.
An extraordinary family PC
Looks great and gets things done
• The modern all-in-one design keeps your world clutter free: just plug it in
and you’re ready to go.
• A stunning 20” diagonal widescreen display becomes the best canvas in
the house for all kinds of family activities.
• Get the performance you’re expecting with proven AMD technology.
• The built-in webcam and microphone make video chat a snap—and turn on
the webcam’s special effects to add to the fun.(10)
• Recipe dictation and voice commands enables you to create dishes from
your favorite recipes step-by-step, enabling truly hands-free operation.
• Create collages to save and share with a simple touch and even use voice
control to zoom, rotate, and invert photos.
HP Total Care
Every HP TouchSmart PC comes with special HP Total Care to make sure your
HP TouchSmart experience is hassle-free.
• 24/7 service and support for the first year via our call center.
• Toll-free telephone support at 1.866.408.5408 in English and French in
• Real-time online chat for answers to your immediate questions.
• Desktop icon of HP Support Assistant offers quick access to automated
maintenance, preinstalled content, diagnostic tools, and multiple assistance
HP TouchSmart 310-1020 PC
HP is committed to delivering energy efficient products and services.
HP reduces resource use and waste in the design, manufacture,
packaging and transportation of our products.
• All HP TouchSmart 310 PCs are ENERGY STAR® qualified
(including the latest 5.0 specifications)
• HP TouchSmart 310 packaging is 100% recyclable and contains
a minimum of 75% recycled material.(31)
100% recyclable in USA; recyclability may vary in other locations due to availability of recycling programs.
Please recycle your computing hardware and printing supplies.
Find out how at our website.
HP TouchSmart 310-1020 PC
Windows®. Life without WallsTM.
HP recommends Windows 7.
OPERATING SYSTEM • Genuine Windows® 7 Home Premium 64-bit - makes everyday tasks simple—and makes new
things possible.(1)
• AMD Athlon™ II 240e Dual-Core Processor
• 2.80GHz(2)
• AMD M880G Chipset
• 2MB Cache
• 4000MHz System Bus
• 4GB PC3-8500 DDR3 SDRAM memory(3) (2x2GB) (expandable to 8GB)
• 750GB 7200RPM Serial ATA hard drive(4)
• Slim Tray SuperMulti DVD Burner with LightScribe Technology(6)
• Read: 8x max DVD-ROM, 24x max CD-ROM
Write: 8x max DVD±R, 6x max DVD±R DL, 8x max DVD+RW, 6x max DVD-RW, 5x max
DVD-RAM, 24x max CD-R, 24x max CD-RW(6)
• ATI RadeonTM HD 4270 integrated graphics(16)
• 10/100/1000Base-T network interface
• Wireless LAN 802.11b/g/n(19)
• High-performance 2.0 Speakers
• 2 DIMM (240-pin, DDR3) (occupied)
• 1x - (Half-sized) Mini-card slot for WLAN or WLAN/BT combo
• 1x - (Full-sized) Mini-card slot for TV Tuner
• 6-in-1 memory card reader – supports Secure Digital (SD, SDHC), MultiMedia Card, Memory
Stick, Memory Stick Pro (right side)
• Headphone (right side)
• Mic (right side)
• 6 USB 2.0 ports (2 left side, 4 back)
• Line Out (Back)
• RJ45 (10/100/1000 LAN) (back)
• HP wireless keyboard and optical mouse
• Integrated webcam(10) and built-in microphone
• Touch-enabled 20" diagonal widescreen HD(33) LCD Display
• 1600x900
• 250nits
• 5ms
• 1000:1
• Unpackaged: 20.38" (L/D) x 4.06" (W) x 7.47" (H) approx.
• Packaged: 23.62" (L/D) x 11.06" (W) x 20.43" (H) approx.
• Unpackaged: 19.84 lbs. approx.
• Packaged: 31.97 lbs. approx.
• Warranty Options:
- 1 year limited hardware warranty and 1 year software support, offering 24x7 technical
assistance available online(10) or toll-free by phone
- 24x7 toll-free phone support
- Lifetime use of HP Support Assistant to keep your Windows 7 PC up to date and get assistance
when you need it. Learn more at www.hp.ca/go/hpsupportassistant
- Chat with a support specialist
• Service Options:
- Hardware: One year parts and labor from date of purchase
- Software: One year technical toll-free phone assistance
- Service Delivery: Customer Replaceable Parts; Return to hp for repair; Authorized Service
- For information, visit www.hp.ca/support
• Support Options:
- Desktop icon provides one click access to built-in desktop Help and Support Center.
- Visit our Consumer Support Forum, available 24/7 in English, French or Spanish at
- Direct, knowledgeable assistance available 24/7 toll-free by phone.
• Wall mountable - accessory required and sold separately
HP TouchSmart Software Suite: Built-in HP TouchSmart apps let you experience your music, photos,
and video in a whole new way. Touchable calendar and email programs help you stay organized.
You can also play games, video chat, and more(25)
HP TouchSmart Music - Create playlists with your favorite music
HP TouchSmart Video - Watch, record and upload(10) your personal videos using touch
HP TouchSmart Photo - Share your fun and memorable moments in life with family and friends
HP TouchSmart RSS Feeds - Get the latest news right at your fingertips(10)
HP TouchSmart Browser - Browse the web in a whole new way(10)
HP TouchSmart Calendar - Manage your busy schedule and stay in touch with family
HP TouchSmart Notes - Quick and easy text and voice notes right at your fingertips
Recipe Box - Import and manage your recipes from your favorite websites or enter your own with
a simple touch.
• HP TouchSmart Webcam - Add custom effects and embellishments and even avatars in real time to
create fun and personalized videos.
• Canvas - Create collages to save and share with touch and/or voice controls.
• Paint it! - Get in touch with your inner artist: edit photos and create original designs using Paint It!
• CyberLink DVD Suite Deluxe: Make movies and slideshows and burn to DVD or CD.(13)
• Roxio CinemaNowTM: Browse new releases with a touch of a finger then watch them directly on
your HP TouchSmart PC. Roxio CinemaNowTM has more than 12,000 movies to rent or buy.(35)(32)
• Office 2010 preloaded (purchase of a Product Key required to activate a full Office 2010 suite)(14)
• HP Support Assistant: helps you maintain the performance of your PC and resolve problems with
automated updates and tune-ups, built-in diagnostics, and guided assistance.
• HP Advisor: makes your PC easier to use -view your status at a glance, access support, discover
more ways to use your PC, and navigate easily to your favorite software and services.
• Norton Internet Security™ 2011. Protects your PC out of the box (60 days of complimentary live
• This PC includes a FREE 30 day subscription of Norton Online Backup. To activate, simply click on
the Windows Start button and launch Norton Online Backup.(10)
• 885631504901
• China
• 8471500085
Dimensions: 47.24"(L/D) x 40.16"(W) x 86.72"(H) approx.
Total weight: 812.28 lbs. approx.
Layers: 4
Products per layer: 6
Total products per layer: 24
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See
http://www.microsoft.com/windows/windows-7/ for details.
Processor speed 2.80GHz, 2MB cache, 4000MHz System Bus. (3) Up to 256MB of main system memory may be allocated to support video graphics. (4) For hard drives, GB = 1 billion bytes. Actual formatted capacity is less. Up to 14GB of storage space is reserved for
the system recovery software. (5) Capacity based on average compressed .jpg size of 5MB/image. Capacity based on 4 minutes per song and 128-Kbps AAC encoding. (6) Actual speeds may vary. Does not permit copying of commercially available DVD movies or other
copyright-protected materials. Intended only for creation and storage of original material and other lawful uses. Double Layer is a new technology. Double Layer media compatibility will widely vary with some home DVD players and DVD-ROM drives. LightScribe creates a
grayscale image similar to black and white photography. LightScribe media required and sold separately. Note that DVD-RAM cannot read or write to 2.6GB Single Sided/5.2 GB Double Sided – Version 1.0 media. Data transfer rates up to 6,000 KB/s (CD read/write)
and 21,632 KB/s (DVD read/write). (10) Internet access required and sold separately. (11) Internet access required. First 60 days included; subscription required for live updates afterwards. (13) Intended for your original content and other lawful uses. Do not copy
copyright-protected materials. (14) Includes reduced functionality versions of Word and Excel. Purchase of Product Key required to activate full Office 2010 suite available at participating resellers/retailers and www.office.com (16) Part of the total system memory (RAM) is used
for graphics/video performance. System memory dedicated to graphics/video performance is not available for other use by other programs. (19) Wireless access point and Internet service sold separately. The specifications for the 802.11n WLAN are draft specifications and
are not final. This may affect the ability of the PC to communicate with other 802.11n WLAN devices. (25) Availability of applications on Touchsmart PC will vary by country. (26) HP is the worldwide leader in Consumer PC sales* Based on highest volume of PCs sold. Source:
IDC WW PC Tracker, December 2008. (31)100% recyclable in USA; recyclability may vary in other locations due to availability of recycling programs. (32) Check for availability of services in your region. (33) High-definition content required to view HD images. (35) Internet
access required and sold separately. Roxio CinemaNowTM movie rental and purchase charges apply.
Actual product may vary from image shown on datasheet.©2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 09/13_r2 tg Product Number: BT417AA#ABC
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