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SECTION 27 51 23 – IP INTERCOMMUNICATION SYSTEM – CLASSROOM DISCREET PERSONAL
ALERT, CLASSROOM AUDIO/VISUAL CONTROL
1.
GENERAL
1.1
DESCRIPTION
A.
The requirements of the contract documents, including the General and Supplementary General
Conditions and Division 1 - General Requirements shall apply to the work of this section.
B.
At the time of proposal, any exceptions taken to these specifications, all variances from these
specifications and all substitutions of operating capabilities or equipment called for in these
specifications shall be listed in writing and forwarded to the Architect / Engineer. Any such
exception, variances or substitutions which were not listed at the time of bid and are identified in
the submittal, shall be grounds for immediate disapproval without comment.
1.2
SCOPE OF WORK
A.
The work covered by this section of the specifications shall include all material, labor, hardware,
software, firmware and programming to install a complete and operating system as described
herein and shown on the drawings. It shall be complete with all necessary materials, labor,
hardware, software, firmware and programming specifically tailored for this installation. It shall
be possible to permanently modify the software on site by using a system administrator software
network interface.
B.
The intent of this specification is to maximize communications between the classroom and
administrative areas utilizing VoIP Technology while enhancing school safety and reducing
maintenance, operational, and installation costs. Additionally, this specification provides for a
discreet teacher personal alert system integrated into the classroom microphone, and must be a
fully managed and complete system from a single manufacturer. The classroom system will also
include the audio/visual cabling and wall plates, a basic controller for easy classroom
management of the audio/visual system, and synchronous clock system.
C.
Provide a combined educational presentation system, consisting of a classroom sound
amplification system (CSAS), discreet teacher personal alert system, 360-degree classroom
camera with the capability of providing both educational recording on site and the ability to be
tied into the district’s existing video management system. The teacher recording systems shall
be a comprehensive digital learning and instructional system offering classroom audio and video
recording to enhance teacher effectiveness, with all necessary materials and labor to fulfill the
requirements and the intent of the specifications. Each system shown in the plans, in
classrooms or any teaching station shown, is a complete distinct and individual system as
specified herein.
D.
Under this specification, the system shall provide a complete VoIP Communication System for
the Administrative, Classroom, Cafeteria, Library, Common, and Recreational areas as indicated
on the drawings.
E.
The Communication System shall provide VoIP distribution of intercom, overhead paging,
emergency paging, class change time tones, emergency tones and program material.
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F.
Any and all miscellaneous materials, labor, hardware, software, firmware and programming that
is not listed in this specification section is required, as well as to provide a complete and
operating system as part of the scope of work for this installation.
G.
The work covered by this section of the specifications shall be coordinated with any and all
trades that are affected by the installation of this system. All work is to be complete and as
required and specified elsewhere under these project specifications.
H.
Qualified respondents must submit proof of certification and qualifications, including personnel
resume’s and copies of relevant certificates. Required Certifications to be considered:
1.
2.
3.
4.
5.
6.
I.
1.3
SAFE System Certified Installer
SAFARI Montage Installer Certification
SAFARI Montage Certified Instructional Trainer
RCDD
CTS
VIEWpath Certified Installer
All of the actual required system components and cabling are not shown or specified as this
varies between acceptable manufacturers and suppliers. It shall be the responsibility of the
contractor to obtain this information from the acceptable supplier and/or manufacturer and
include cost of same in this bid.
APPLICABLE CODES AND STANDARDS
A.
All devices of the system as necessary shall be listed by UL (Underwriters Laboratory). All
components of the system shall bear the UL label.
B.
The system shall be installed in strict accordance with all the requirements of the National
Electric Code.
C.
The system shall be installed in strict accordance with the requirements of the Americans with
Disabilities Act (ADA).
D.
The system shall be installed in strict accordance with the requirements of all other applicable
codes as well as all Federal, State and local codes.
1.4
RELATED DOCUMENTS
A.
Secure any and all required permits and approvals prior to installation.
B.
Inclusions
1.
The provisions of the Conformed General Conditions and Special Conditions and the
Sections included under Division 01 - General Requirements, are included as a part of
this Section as though bound herein.
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C.
Drawings
1.
1.5
The Drawings prepared for this Project are an outline to show where apparatus must go
in order to harmonize with the building and installations of the various trades. Work must
be installed in accordance with the Drawings insofar as possible. Drawings shall be
carefully checked during the course of bidding and construction. If discrepancies, errors,
or omissions are discovered prior to or during the construction phase, the contractor is
responsible to notify the Architect immediately for interpretation or correction. The
contractor is responsible for taking necessary measurements, including clearances for
equipment that is to be furnished. The Architect/Engineer shall reserve the right to make
minor location changes of equipment where such adjustments are deemed desirable from
an appearance or operational standpoint. Such changes will be anticipated sufficiently in
advance to avoid extra work or unduly delay progress on the Project.
RELATED WORK
A.
The contractor shall coordinate work in this section with all related trades that the system affects
or integrates with. Work and / or equipment provided in other sections and related to the system
shall include, but not be limited to the following:
1.
2.
3.
4.
5.
Section 01 11 00 - Summary of Work.
The provisions of the General Conditions, Supplementary Conditions, and Sections
included under Division 27 00 00 - Technology General Requirements.
Refer to Audio/Video Control E4.4X detail drawings on the electrical plan sheets for
additional information and installation requirements.
Section 07 84 00 - Firestopping.
Section 01 25 00 - Substitution Procedures.
B.
Submittals
C.
Furnish to the Architect / Engineer complete equipment submittal technical specification sheets
and shop drawing submittals in .pdf format for this system including but not limited to the
following:
1.
2.
A material list with the quantity of each piece of equipment, names of manufacturers,
model numbers and the technical data information on all equipment the contractor
proposes to install. This material list is to be broken out and listed by Specification
Section, per piece of equipment. If a piece of equipment is needed but not listed in this
specification section, it shall be listed in the area of the submittal it pertains to. The
technical information is to be a piece of the manufacturers printed literature that is
produced by the equipment manufacturer. Internet web page listings will not be accepted.
Provide a description of any special installation procedures that will differ from what is
specified or shown on drawings.
Complete system circuit diagrams of the entire system, point to point on scaled floor plans
scaled to match that of the scale of the project documents. The shop drawings are
required to clearly illustrate how all components relate to each other and how they
interconnect to each other. A complete point to point wiring diagram of any and all panels
and how they interconnect with all the components and or devices that are part of the
system as well as any ancillary devices that are being provided by other trades. All cable
runs are to be shown on the shop drawing submittals. Cable tags shown on the shop
drawing submittals shall correspond with cable tags that are located inside equipment
enclosures as well as documented on the as-built drawings. The shop drawing submittals
shall include scaled drawings of all racks, panels, consoles and special assemblies. The
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3.
4.
shop drawing submittals shall include all circuit numbers for all cables and terminal
connections as well as how they are labeled. Each drawing shall have a descriptive title
and all subparts of each drawing shall be completely described. All drawings shall have
the name of the project, Architect / Engineer and contractor in the title block. The floor
plans, room names and numbers for the submittal drawings are to match that of the
project documents. The symbols used on the submittal drawings are to match that of the
project documents. The only information to be shown on the submittal drawings for this
Specification Section is information that pertains to the system that is being submitted on.
Provide a custom detailed description of the operation of the submitted system for this
particular installation and a statement listing every technical and operational parameter
wherein the submitted equipment varies from what was originally specified. If the
submitter fails to list a particular variance and his submittal is accepted; but subsequently,
deemed to be unsatisfactory because of the unlisted variance, the submitter must replace
or modify such equipment at once without cost to the Owner. A letter or certificate from
the manufacturer stating that the system contractor is an authorized distributor and
installer of the submitted equipment shall be supplied.
The contractor shall be responsible for providing to the Architect / Engineer any and all
additional information required and as deemed necessary by the Architect / Engineer for
submittal and shop drawing submittal review.
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1.6
QUALITY ASSURANCE
A.
This specification section shall be a one (1) manufacturer responsibility or as specified herein
with no exceptions. Any variances to this specification item shall be submitted to the Architect /
Engineer ten (10) working days prior to proposal for review by the Architect / Engineer. The
equipment manufacturer for this specification section to have been in business and
manufacturing the specified equipment for a minimum of ten (10) years.
B.
The contractor must be the factory authorized and factory certified distributor and installer of the
equipment to be provided for this specification section. The installation contractor’s factory
certification is to be submitted to the Architect / Engineer as part of the contractor’s
subcontractor and material list at the time of the bid as well as with the shop drawing submittal.
C.
The contract for the systems described herein will be assigned to the general contractor for the
building construction. The intercommunication system contractor shall coordinate all work and
work sequencing with the general contractor.
D.
Owner and Architect / Engineer Inspections: The Owners technology staff and Architect /
Engineer will provide advising as requested. The Owners technology staff will inspect the project
as the work progresses. Prior to final acceptance of the work, the Contractor shall make
arrangements with the appropriate authorized Owner personnel to inspect the construction
areas, both to ensure satisfactory completion of the work and to ensure complete cleanup and
restoration of areas affected by the work. Temporary protection, coverings, and structures shall
be removed at or before time of inspection.
1.7
CIRCUITING GUIDELINES
A.
All wiring shall be listed for the intended purpose. The cabling shall be Cat. 5/5e/6/6e for all
connections from the IDF to the classroom and or zone origination point. All classrooms shall be
homerun to each local IDF that serves that area. There shall be no cabling required from the
IDF to the MDF as this is accomplished through the shared or dedicated network devices and
infrastructure. All interior wiring shall be in accordance with construction guidelines suggested
by the Manufacturer; including the speaker and the call-in switch.
B.
The integrated classroom amplifier and paging/intercom shall provide connection for a talkback
microphone in the room and a call-in switch in each classroom location. This device shall allow
the teacher to easily initiate an intercom call through the VoIP system.
C.
Each office / administrative space is to have a dedicated intercom/paging circuit or network
connection to the intercom/paging system head-end equipment or remote network intercom
expander to provide two-way communication from the administrative console(s) or building
telephone system handset to each office / administrative space individually.
D.
Each corridor / common space (cafeteria, gymnasium, auditorium, etc.) to have dedicated
speaker circuits to the intercom/paging system head-end or remote network intercom expander
to provide one-way communication from the administrative console(s) or building telephone
system handset to each corridor / common space individually.
E.
Each paging horn to have dedicated speaker circuit to the intercom/paging system head-end or
remote network intercom expander to provide one-way communication from the administrative
console(s) or building telephone system handset to each paging horn individually.
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F.
1.8
All wiring shall be in accordance with the Manufacturer’s specifications.
SEQUENCE OF OPERATIONS
A.
The ability to be distributed via a fiber 10/100/1000 mB switched, VLAN enabled network or
10/100/1000 mB switched stand-alone intercom network. It shall be possible to eliminate the
need for copper feeder cables between the Main and Intermediate distribution frames through
the use of fiber optics.
B.
Shall have SIP integration to connect all talk-paths to the VoIP phone system of choice. This
integration shall give the phone system vendor the option of utilizing their existing VoIP console,
or any other VoIP system, including hosted VoIP systems to manage the two-way
communication to the classrooms.
C.
Direct dial, two-way communication from all administrative telephones to any location equipped
with a talkback speaker or audio system with room microphone.
D.
Automatic or manual gain control on intercom speech to assure constant talkback speech level.
E.
System shall interface with any VoIP telephone system, utilizing SIP integration thus allowing the
school(s) to upgrade or replace their telephone system without suffering a requirement to
replace, or lose any feature of, their internal communications (intercom) system. Any system
that limits system features based upon any selected telephone system, and is not SIP interfaced
shall not be acceptable.
F.
Automatically sound a tone or play a pre-page WAV file over any loudspeaker connected for
two-way communication to alert the classroom teacher that this two-way call has been
established. This is intended to prevent unauthorized monitoring.
G.
Distribution of emergency announcement(s) from any authorized telephone to all areas
furnished with a loudspeaker. Emergency announcements shall have the highest system priority.
H.
Distribution of general announcements from any administrative telephone, staff telephone, or
classroom telephone. The system shall be capable of providing all-call, group call, or multiple
group call groups.
I.
Classroom speakers or audio systems with room microphone shall be software assignable to
any or all paging groups.
J.
Provide the ability to define and archive up to ninety-nine (99) time tone schedules with up to two
hundred fifty-five (255) events per schedule. Each scheduled event shall be capable of
controlling any one of six (6) internal tones; user selected custom audio/voice phrases, audio
from any of three (3) auxiliary sources or up to forty (40) relays for building control. Each
scheduled audio event shall be distributable to any audio groups. Schedule administration,
modification, and creation functions must be available through administration PC software and
web access on remote computers and mobile devices.
K.
Provide 1, 2, 3 or 4 digit numbering plan, thus allowing the classroom speaker and the
classroom telephone to be the same architectural number.
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L.
The WAV or MP3 files shall be activated via the administration software, telephone and / or
telephone system and / or pushbuttons.
M.
The WAV or MP3 files shall have the ability to be broadcast via a schedule for any day of the
week or time of the day. They shall also have the ability to be broadcast for any duration of time
and repeat number of plays with the ability to select how long the duration is between each
repeated broadcast.
N.
The WAV or MP3 files shall also have the ability to be a part of the class change tones within the
system. These files shall be able to replace any tone within the class change schedules as to
offer the flexibility of customizable tones and or phrases in this class change mode.
O.
The WAV or MP3 files shall be programmable as to replace the hands-free alert tone, repeated
alert tone, or the all call alert tones.
P.
All admin access path ports shall be integrated via SIP protocol. This integration shall be
seamless and easy to meet all standards as set forth in SIP type interfacing. The VoIP Phone
System Call Manager shall be used to manage these ports for control and management thus
reducing moves, adds and change costs.
Q.
System shall have the capability of distributing audible pages as well as tones (emergency, class
change, etc…) generated from the intercom system through the VoIP classroom telephones with
the classroom telephones being grouped in with the intercom system / paging groups / zones.
R.
It shall be possible without the cost of additional hardware / software to incorporate a LAN /
WAN district-wide paging system by means of the built in VoIP district Paging Adapter or district
software. This adapter shall give the district the ability to page each school independently, as a
group of schools, or all schools.
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S.
The AUDIO/VIDEO CONTROL system shall support audio and video distribution within the
instructional and non-instructional spaces in buildings built, modernized or leased by the School
District and shall consist of the following types of equipment and wiring infrastructure:
1.
2.
3.
4.
5.
6.
T.
RapidRun cabling runners must be plenum rated as necessary.
All other copper cabling for audio distribution or control - plenum rated as necessary.
In-ceiling speakers to provide audio distribution for an individual room or group of rooms
as required by the A/V design. No new speakers need to be provided in Multi-Purpose
Rooms (MPRs), Cafeteria and Theaters. (see next paragraph)
Dual channel infrared classroom microphone system. Provide a microphone for the
teacher and a student pass-around microphone
In Multi-purpose, Cafeteria and Theaters, the new Audio System shall be connected and
integrated with the Public Address (PA) system. No microphones shall be provided as
part of the new Audio/Video system under this section in these areas.
A/V Control Package for classrooms as noted in the CCSD Generic Classroom A/V
System Drawing.
Work Included
1.
2.
The Work covered under this Section of the specifications consists of furnishing all labor,
equipment, supplies and materials, and in performing all operations as necessary for the
fully complete installation of the A/V control system in accordance with the Specifications
and the accompanying Drawings, except as specifically noted otherwise.
The Work shall include, but not be limited to, the following:
a.
b.
c.
d.
e.
U.
1.9
Furnish and install conductors and cables as specified.
Furnish and install enclosures as specified.
Furnish and install A/V control equipment as specified.
Furnish, install and terminate copper cabling as required and specified.
Furnish and install connectors (terminate cable) as specified.
Refer to the electrical drawings for room locations and installation details.
WARRANTY
A.
The manufacturer and installation contractor shall guarantee the system, equipment and all its
components for a minimum of one (1) year from date of final acceptance of the system as
documented by the Architect/Engineer. This guarantee shall cover the replacement of all parts
and labor to replace the same made necessary by normal usage and wear.
B.
Upon completion of the installation of the system, the contractor shall provide to the Architect /
Engineer and Owner a signed written statement, on company letterhead, substantially in form as
follows: "The undersigned, having engaged as the Intercom paging system contractor for the
School District building project confirms that the system was installed in accordance with the
wiring diagrams, instructions and directions provided by the manufacturer."
C.
Contractor shall repair, adjust, and/or replace, whichever the Owner and or Architect / Engineer
determines to be in its best interests, any defective equipment, materials, or workmanship, as
well as such parts of the work damaged or destroyed by such defect, during warranty period, at
the contractor's sole cost and expense.
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D.
1.10
In the event that any of the equipment specified, supplied, and/or installed as part of the work
should fail to produce capacities or meet design specification as published or warranted by the
manufacturer of the equipment involved or as specified in this document, the contractor shall, in
conjunction with the equipment manufacturer, remove and replace such equipment with
equipment that will meet requirements without additional cost to the Owner.
INSTALLING CONTRACTOR QUALIFICATIONS
A.
Installing contractor must have a minimum of three (3) years previous experience installing
complete audio and video systems and be certified by the equipment manufacturer so as to be
capable of providing a certified, warrantable system.
B.
Full-time regular employees of the successful, pre-qualified technology Contractor must perform
all work on this project. In the event a subcontractor is used/required for any part of the project,
the subcontractor shall also be a pre-qualified technology contractor.
1.11
A.
TRAINING AND INSTRUCTION FOR OWNER MAINTENANCE
A training program including a minimum of four (4) hours on the use of the system will be
provided to the Owner to use at their discretion. A full and complete overview of the system will
be included in this training as well as any literature required by the Owner to allow complete and
total use of the system by the Owner’s designated staff. System maintenance requirements for
the equipment will also be documented and turned over to the Owner. This training will be
recorded and archived in CD/DVD format and turned over to the Owner for archiving purposes.
The Contractor will provide any required materials and staff to record the training.
2.
PRODUCTS
2.1
ACCEPTABLE MANUFACTURERS
A.
The following manufacturers are approved to submit proposals for this project:
1.
2.2
Audio Enhancement, Inc.
FUNCTIONAL REQUIREMENTS
A.
To provide the Owner with the maximum flexibility, this Specification is intended to be a
performance specification built around specific equipment, wiring infrastructure, LCD projector
mounting hardware and a multi-use ceiling mounted enclosure to be provided as part of the
Data/Telephone Premise Wiring System Specification Section. These components will hereafter
be referred to as the Audio/Video Control System.
B.
The equipment and cabling portion of this System (equipment and cabling) shall be certified by
the manufacturer for no less than three (3) years for performance, materials and workmanship.
RapidRun Cables or equivalent are required to come with a Life Time warranty against
manufacturing defects. Cables are to be plenum rated as required. Contractors are to supply
systems that meet or exceed the functional requirements herein. The Contractor shall guarantee
all other system components, not included in the Manufacturer’s three (3) year warranty and
labor required to meet the Scope of Work defined in this specification for a period of two (2)
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years after final acceptance by the Owner. This guarantee shall cover the replacement of all
parts and labor to replace same made necessary by normal usage and wear.
C.
When installing the Audio/Video Control System, the Contractor shall install the MS-450
Amplifier in a 2’ x 2’ ceiling plenum enclosure such as a Premier GB-AVSTOR3. In all cases, the
Contractor responsible for the work included in Section 27 41 16.51 shall cooperate with the
Contractor responsible for the work included in the Data/Telephone Premise Wiring System
Specification Section to resolve all issues of availability of, and access to, the multi-use ceiling
mounted enclosure without causing impact to the project schedule or adding cost to the project.
The General Contractor, Electrical Contractor, Data/Telephone Low Voltage Contractor and all
other subcontractors shall work to ensure that the multi-use ceiling mounted enclosure and
associated data cable are installed and available to the Contractor responsible for the work
included in Section 27 41 16.51 when that work is scheduled to be performed.
D.
The A/V System Distribution Cable shall be installed in a continuous path between the A/V Wall
Plates and the Short Throw Projector. Easy disconnect points shall be provided at the wall plate
and the projector so that alternate configurations of wall plates or flying leads can be installed or
replaced at any time. The control system shall NOT require that the A/V System Distribution
Cable be routed to the multi-use Ceiling mounted enclosure.
E.
The A/V System Distribution Cable shall be labeled at both ends in such a way as to identify the
location of the termination within the room (wall, casework, floorbox, etc.).
F.
The Speaker Cable shall be labeled at both ends in such a way as to identify the location of the
speaker within the room (Two Speaker Left / Right; Four Speaker - Left-Front, Left-Rear, RightFront, Right-Rear).
G.
The Audio/Video Control System shall be fully functional thirty (30) days prior to the substantial
completion of the construction Project. A Proof of Performance Test shall be performed prior to
acceptance of the System and shall include audio and video testing of selected classrooms,
conference rooms and any other locations where an Audio/Video Control System has been
installed.
2.3
EQUIPMENT
A.
Intercom Paging System:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Shall be SIP integrated to the VoIP telephone system.
Shall utilize a shared data network (VLAN enabled) or dedicated network as a means of
distribution for all voice overhead paging, emergency paging, emergency tones, intercom,
and class change tones.
Shall be capable of accessing remote classrooms (trailers, temporary classrooms, etc.)
via IP Talkback Speakers or room audio system with room microphone. This shall provide
intercom, class change tones, emergency tones, and normal / emergency paging via a
wireless or wired network to these remote locations.
Exterior speakers shall be capable of being on separate zones and programmed
separately.
Provide pre-alert tone to classroom for intercom calls and general announcements.
Ability to produce user defined tone signals for time tones or emergency tones.
Ability to control wireless or wired clocks provided by others.
Ability to sync system time to the local network NTP time server
Ability to select the tone on an all-call basis from any, or selected, administrative
telephones.
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10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
B.
Intercom Paging System Equipment Rack:
1.
C.
Expansion of the intercom system shall be capable of expanding / utilizing standard
network hardware. Any system that requires proprietary expanders or proprietary switches
shall not be considered
Intercom Paging System Power Supply:
1.
E.
Middle Atlantic ERK-4425 or equal.
Intercom Paging System Expansion:
1.
D.
Provide an Ethernet port, which will give ability to monitor operations and functions of the
systems.
Provide web-based off-site programming and diagnostics of the system. It shall also be
capable of determining basic circuit faults.
The system shall be capable of simultaneous conversations between administrative ports.
The system shall have a Windows® based PC administration programming tool, which
allows the administrative personnel to easily manage audio sources, class change
schedules, paging groups, time updates, holiday schedules and day/night mode operation
from their desktop PC. Systems that require propriety consoles, special LCD displays or
solely utilize DTMF for changes to perform these functions shall not be acceptable.
System shall provide calendar-based scheduling up to one year in advance.
The system shall be programmable via Ethernet or direct COM port cable connection.
The system shall provide two-way hands-free communication in each classroom.
Provide call confirmation tone through speaker when an intercom call is placed.
The system can automatically broadcast page emergency instructions throughout an
entire school when an alarm (e.g. lockdown, lockout, security, fire) is tripped or manually
activated. The emergency instructions are preprogrammed and require no user
intervention. The system provides redundant alarm annunciation over intercom/paging
speakers and is not meant to replace primary fire alarm or security systems.
The platform shall provide the ability to initiate school safety paging announcements,
evacuation tones and take cover tones from any telephone within the facility or outside the
facility to any other location within the facility or district.
IP-enabled two-way voice communication shall be available from any provided telephone
or administrative console through any speaker in the system. This shall allow hands-free
communication to any classroom or any individual loudspeaker unit. A programmable
pre-announce tone shall sound immediately before the intercom path is opened and a
supervisory tone shall continue to sound at regular intervals when speaker monitoring is
active, complying fully with all privacy legislation. Pre-announce tones and supervisory
tones shall be disabled during designated emergencies automatically.
Provide emergency override on board voice messaging.
Power shall be supplied through the standard shared network data switches. Systems
that require a separate power supply for the paging system hardware shall not be
considered
Intercom Paging System On-Line UPS Battery Back-Up System:
1.
UPS system to provide a minimum of one (1) hour of battery backup.
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F.
Intercom Paging System Administrative Console: (Audio Enhancement SAFE Commander
Software)
1.
2.
3.
4.
5.
G.
Intercom Paging System Push-to-Talk Microphone – Admin Office
1.
2.
2.4
The administrative console shall be capable of operating on a standard windows
environment and shall be able to run on a physical or virtual machine.
The administrative virtual console is to be customizable, flexible and provide full access to
the intercom paging system.
The administrative console shall be available via a software console, or web based
console
The administrative console shall be capable of being any administrative computer.
Functionality to provide full access to all features such as all call, paging groups,
emergency tones, control music, WAV file distribution, test rooms, crisis mode,
schedules, etc.
Provide a Push-to-Talk Microphone with Network Interface at the administrative office.
The Push-to-Talk Microphone Network Interface shall be Audio Enhancement MS-250
COMPONENTS
A.
Intercom Paging System Standard / Emergency Call-In Switch with Volume Control:
1.
2.
B.
Common Area Zones
1.
2.
C.
The "Normal" call switch shall be a momentary pushbutton style switch with an
accommodation to prevent accidental activation.
The unit shall be compatible with single gang electrical boxes.
Provide one Network Interface for each common area zone defined on the drawings.
Common area zone network interface shall be Audio Enhancement MS-250 – no
substitutions.
Provide a 70 Volt amplifier and appropriate number and style of speakers to adequately
cover each common area zone as defined by the drawings.
Intercom Paging System Ceiling Speaker. Speaker Style shall be appropriate to the
manufacturer selected:
1.
Speaker Specifications
1.
Provide complete distributed ceiling mounted speaker system (Metal back box,
speaker, grill, etc.). number as required (minimum 4, no cluster) with
performance and safety features as follows:
2.
a.
Frequency Range: 70 Hz to 15 kHz (-10 dB)
b.
Frequency Resp: 100 Hz to 14 kHz +/- 3 dB
c.
Power Handling: 50 Watts continuous
d.
Driver type: 4 in. (102 mm) Cone
e.
System type: Tuned and vented
f.
Sensitivity:
88 dB 1 Watt/1 Meter.
g.
Impedance:
8 Ohms nominal
h.
Mounting:
Integrated C-Clamp
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i.
j.
k.
l.
m.
n.
D.
Intercom Paging System Surface Ceiling Speaker:
1.
2.
3.
4.
5.
6.
7.
8.
E.
The ceiling flush mounted speaker shall consist of speaker, volume settings and round
grille.
The speaker assembly, housing and hardware shall be electrically and acoustically
matched for a frequency response of 60 Hz to 12 kHz.
The speaker element shall be cone type with 5 oz (142 g) ceramic magnet.
Diameter of speaker cone shall be 8.0" (20.32 cm) with 2.0" (5.08 cm) whizzer cone.
Voice coil diameter shall be .75" (1.91 cm).
The grille shall be constructed of steel, finished in semi-gloss white enamel.
Maximum dimensions of the grille shall be: 13.0" (33.02 cm) diameter x 3.0" (7.62 cm)
deep.
Shipping weight shall be approximately 3.75 lbs (1.7 kg).
Intercom Paging System Surface Wall Speaker:
1.
2.
3.
4.
5.
6.
7.
8.
9.
F.
Plenum rating: Speaker back can meets UL2043 criteria for plenum
installation
Terminals:
All metal spring terminals
Dimensions:
Depth 5.8 in. (147.3 mm)
Grill Diameter: 8.5 in. Dia. (216 mm)
Mounting hole : 7.0 in. (178 mm)
Weight:
3.0 lbs. (1.36kg)
Wall speaker shall consist of a speaker, volume settings and sloped baffle.
The speaker, housing and hardware shall be electrically and acoustically matched for a
frequency response of 60 Hz to 12 kHz.
The speaker shall be 8” (20.32 cm) in diameter and have a ceramic magnet weighing 5
ounces.
The voice coil shall be .75” (1.91 cm) in diameter.
Voice coil impedance shall be 45 ohm.
Operating temperature shall be -20 to + 55 °C (-40 to + 131 °F).
The baffle shall be constructed of gray painted steel with a black cloth grille.
Maximum dimensions of the housing shall be 10.13” (25.73 cm) H x 12.31” (31.27 cm) W
x 4.63” (11.75 cm) D.
Approximate weight is 4.25 lbs (1.91 kg).
Intercom Paging System Paging Horn:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Shall be a weather-resistant, high efficiency reentrant type horn speaker.
Shall be equipped with an amplifier and externally accessible volume control.
Shall include an adjustable swivel base.
The frequency response shall by 275 Hz to 14 kHz.
Dispersion shall be 90° horizontal and 90° vertical.
Sound pressure level shall be 121 dB measured at 4 feet (1.22 m) on axis with an input to
the amplifier module being -10 dBm at 1 kHz.
Distortion shall be less than 2.0% at rated output of 15 Watts RMS.
Input impedance shall be 600 ohms nominal.
The amplifier shall operate on a -24 Vdc nominal, positive ground power supply.
Operating current shall be 900 mA at -24 Vdc
Operating temperature shall be -4 to 131 °F (-20 to 55 °C).
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12.
13.
14.
G.
Operating humidity shall be 0-95% noncondensing.
Dimension of the horn shall be 8” (20.3 cm) W x 8” (20.3 cm) H x 9:” (22.9 cm) D.
Weight shall be approximately 4.0 lbs (1.8 kg).
SAFE SYSTEM & NETWORK PAGING INTERFACE - (Audio Enhancement MS-250):
3.
Provide a Network Interface with performance as follows:
a.
b.
c.
d.
e.
f.
g.
h.
i.
H.
Full Duplex, hands-free communications on intercom call
Amplifier powered only by the PoE power source for emergency paging
applications
Mounting bracket as required
Connections – The following connections must be available:
i.
2 Line Output – 1 Terminal Block, 1 - 3.5 mm Jack
ii.
2 External I/O Connections – Terminal Block
iii.
RJ45 for PoE Network Connection
1 Speaker Connection
i.
The system must provide a speaker connection that is
powered exclusively by the PoE power from the network
Network Connection
i.
The system must have a network connection with POE
power.
ii.
PoE must be present in the system in order to provide
power for the amplifier during a power emergency
Integrated Network-Based Communications
i.
The System must support the following protocols:
1. Directed UDP
2. Unicast Audio
3. Multi-Cast Audio
4. SIP
The system must have integrated SIP communications and be able to
communication bi-directionally with any VoIP communications system
that follows the standard SIP protocols.
The system shall also have the ability to operate with multi-cast IP
messages as well.
Classroom Sound Reinforcement System: (Audio Enhancement MS-450 System – No
Substitutions)
1.
2.
3.
4.
A classroom sound reinforcement system shall be installed in all areas of the building as
shown on the drawings and as listed in the specifications.
Classroom sound reinforcement system shall be fully interfaced to the intercom paging
system.
The output of the intercom paging system shall directly interface to the classroom sound
reinforcement system.
The sound reinforcement system shall be capable of integration with the facility
intercom/paging system. This integration must allow the wireless microphone to place a
call-in to the facility communication system. All sound reinforcement systems must allow
the facility intercom/paging system to directly mute them. The Receiver Module must have
the capability to sense a paging signal from the facility communications system. When a
page has been sensed, the classroom sound system must mute local audio to facilitate
hearing the facility page. The sound reinforcement systems must be equipped to allow the
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5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
A.
installer to choose either a signal (e.g. page to classroom) based classroom sound
reinforcement system override or a settable 5~30 second timer-based classroom sound
reinforcement system override.
This integration shall give positive control when interfaced to the classroom sound
reinforcement system within the system as to cut off or duck all sources within the
classroom when an intercom or page announcement is made from anywhere within the
school.
The intercom paging system speakers have the option of being part of the speakers
utilized for the classroom sound reinforcement system.
The intercom paging system speakers may be connected to receive audio from any of the
in room sources or only receive audio from the intercom paging system.
The classroom sound reinforcement system shall be either in-wall or shelf mounted
anywhere within the classroom.
The infrared sensor shall be capable of being mounted directly to the speaker utilizing a
Cat. 5/5e/6/6e cable.
Each microphone input shall have a carrier detect indicator to verify the input is active.
The microphone inputs shall have class of service programming as to allow ducking or
cut off when an all call or emergency page is detected from the intercom paging system.
The classroom sound reinforcement system shall have a low level output to connect to
self-amplified speakers or other audio equipment if needed. This output shall have a
volume control.
The classroom sound reinforcement system shall have an emergency cut-off input that
when interfaced to the fire alarm relay contact output shall silence all audio devices within
the room in the event of a fire as to help lower the overall decibels levels to help the
students and staff hear the audible fire alarm tones / instructions within that room.
The classroom sound reinforcement system shall be capable to interface to future
classroom cameras to capture lesson video and audio together on one recording.
The wireless microphone shall provide a button to mute the classroom sound system.
The wireless microphone must be capable of adjusting the volume of external audio
sources that are connected to the main control unit. The wireless microphone must be
powered by a single rechargeable battery. The wireless microphone must be able to
operate for up to a typical eight (8) hour workday on a single charge.
Each classroom sound reinforcement system shall include but not limited to the following
components:
a.
Infrared receiver / amplifier
b.
Two (2) wireless microphones with rechargeable NiMH or LiON batteries
c.
Four (4) ceiling speaker
CLASSROOM SOUND AMPLIFICATION SYSTEM (CSAS) EQUIPMENT:
1.
AMPLIFIER - Audio Enhancement MS-450 Amplifier:
a.
b.
Provide a Receiver/Amplifier with ability to provide functions described above with
performance as follows:
i.
Audio Power: 16 watts RMS per channel on mains powered amplifier
ii.
1% percent THD across full frequency range of amplifier.
iii.
Frequency Response: 40 Hz to 20 kHz
iv.
Power Requirements: 24 VDC 2.5 Amp
v.
Signal-to-noise: >65 dB
vi.
Integrated mounting tabs
vii.
Certified for installation directly in plenum spaces
Controls:
i.
The primary control of the system must be done through the teacher
microphone.
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ii.
c.
d.
2.
The following functions must be available via USB connection for setup
during installation
1)
Input control for multimedia sources and mixed IR source
2)
Equalizer controls
3)
Discreet output volume controls for each input
RS-232 Control
i.
Provide RS-232 control of the amplifier and an additional RS-232 port that
provides pass through control of a downstream device such as a projector
ii.
RS-232 processor must be capable of differentiating between commands
destined for the amplifier and responding to those commands, and
commands intended for the downstream and passing those commands
through to the secondary RS-232 port
iii.
Command pass through must be bi-directional
Connections – The following connections must be available:
i.
Four (4) Multimedia inputs
ii.
Dedicated Line output – for Assistive Listening Device Connection
iii.
Two (2) independent speaker connections
INTEGRATED INFRARED SENSOR / RECEIVER – IR-SATELLITE:
a.
The integrated infrared sensor/receiver will be an independent system, with all
necessary electronics to support the infrared receiving functionality mounted in the
ceiling. The sensor/receiver will be connected to the amplifier through a universal
twisted pair cable, using balanced audio connections. Power for the infrared sensor
receiver will be provided through the same cable as the balanced audio
connections.
b.
The sensor receiver will provide the following functionality. These features must be
included on board the sensor/receiver, and not require any external support to
perform these functions.
i.
Dual Channel Infrared reception
ii.
Auxiliary Input
iii.
Remote control of both infrared channels, and the auxiliary input from the
teacher microphone
iv.
Public address system mute terminals – This is a contact closure connection
when closed, it mutes the audio output from the sensor/receiver
c.
Advanced Feedback Blocker
i.
The system shall have the ability to actively control feedback. This shall be
done via an analog circuit that provides up to five active filters to control
specific frequencies,
ii.
The Feedback Blocker shall also have the ability to lower the overall of the
system by up to 6 dB, during a user error situation where the overall system
gain is manually turned up too high
iii.
The Feedback Blocker system shall automatically remove the filtering upon
resolution of the user initiated error condition
iv.
The Feedback Blocker shall be of an analog design – in order to avoid the
detrimental effects of digital sampling, only analog systems shall be
considered in order to implement this feature.
d.
Audio Output
i.
The system shall have the ability to provide both three (3) independent audio
signals (Ch 1, Ch 2, and Aux) or with the change of a DIP switch, provide a
mixed signal.
ii.
The system shall provide an audible tone when the remote volume control
on the teacher microphone is used. It will also provide a low and high output
level, and an on/off selection via a DIP switch setting.
iii.
The system shall have the capability of attenuating its output level by -10 dB
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with a DIP switch setting.
Emergency Alert Contacts
i.
The system shall provide a trigger signal when the teacher presses and
holds a button on her transmitter for more than 2 seconds.
ii.
The system shall be capable of providing a visual indication of 3 red LED’s
when the teacher initiates a trigger signal
iii.
The system shall also be capable of receiving a trigger acknowledgement
signal back from an external source and altering the visual indicator from 3
red LED’s to 2 Green and 1 red LED.
f.
Control System Integration
i.
The system shall have on board the capability of being controlled via RS-232
protocol.
ii.
The system shall also have the capability of broadcasting RS-232
commands when the teacher presses the up/down volume controls on their
microphone
iii.
Power Requirements: 24 Vdc, power supplied from the amplifier.
iv.
Receiving Frequencies: 2 selectable frequencies: 2.3 MHz and 2.8 MHz.
v.
Receiver Type: Tuned Radio Frequency (TRF)
vi.
Signal-to-noise: >80 dB.
External Sensor(s}
a.
The system must be capable of operating in a standard classroom without the
addition of any external sensors
b.
For larger spaces, the system must be capable of support up to 4 additional
infrared sensors
i.
Mounting bracket as required
ii.
Controls: System must have available the following controls
1)
Channel 1 Volume Control – Fully remotely controllable from the
teacher microphone through the Infrared system
2)
Channel 2 Volume Control – Fully remotely controllable from the
teacher microphone through the Infrared system
3)
Auxiliary Input Volume Control – Fully remotely controllable from the
teacher microphone through the Infrared system
e.
3.
4.
4-Channel Body Pack Transmitter (Audio Enhancement Infrared Enhanced Teardrop
Microphone):
a.
Provide a 4-channel body pack transmitter with performance as follows:
i.
Sub-carrier frequencies: 4 selectable frequencies from 2.00 MHz to 4.00
MHz
ii.
Audio distortion: <1.0% ( ±40kHz deviation @ 1kHz)
iii.
Integrated microphone.
iv.
Internal charger circuit.
v.
Built-in infrared emitters.
vi.
Power button functionality
1)
Power on – turns the microphone on when microphone is off and
button is pressed
2)
Mute – mutes the microphone when pressed and released once
microphone is turned on
3)
Power Off – push and hold to turn power off
4)
Function (F) Button Features
a. F2 Functionality – Provides security alert when button is pressed
and held for more than 2 seconds
b. F1 Functionality – Provides simple logic signal on F1 terminals on
the back of the IR-Satellite
vii.
External Inputs
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viii.
ix.
x.
b.
5.
Provide an input for an external microphone
Provide an input for a stereo auxiliary input (Mixed to Mono in microphone)
Microphone Element – The teacher microphone shall utilize a 10 mm
microphone element to insure optimum frequency response and maximum
pickup of the teacher’s voice.
xi.
Power 1 - “AA” NiMH Batteries (Systems using 2 batteries will not be
considered)
xii.
Provide remote volume control for the system from the teacher’s transmitter
xiii. Volume control via the infrared wireless microphone system to allow the
teachers to remotely adjust their own volume level.
xiv. Volume control for the other channel from the teacher’s microphone
xv.
Volume control for the auxiliary inputs
xvi. ‘F’ (Function) Button – Provide remote control functionality that allows for
enabling additional multi-use functions from the teacher microphone.
Smart Sensor Charging Circuit
i.
Charging circuitry in microphone must have the ability to sense what type of
battery has been placed in the microphone. The charging circuitry must also
carefully manage the charge and dis-charge cycles of the batteries to
maximize battery life.
ii.
A system that simply senses voltage present on a 3rd contact is not
acceptable; the charging circuitry must be able to distinguish between NiMH,
NiCD and Alkaline batteries.
4-Channel Handheld Transmitter (Audio Enhancement Infrared Handheld Microphone):
i.
b.
Sub-carrier frequencies: 4 selectable frequencies from 2.00 MHz to 4.00
MHz
ii.
Integrated microphone
iii.
Internal charger unit.
iv.
Power 1 - “AA” NiMH Batteries (Systems using 2 batteries will not be
considered)
v.
1/8” (3.5 mm) auxiliary input connection - Provide an input for a stereo
auxiliary input (Mixed to Mono in microphone)
vi.
Operational Modes – the handheld microphone must be equipped with two
operational modes
vii.
Push-to-Talk Mode – the user simply depresses the power button to talk,
and when released the microphone automatically turns off – this provides for
a number of separate microphones to be used consecutively and greatly
reduces the chance of channel interference
viii. Power-On Mode – The user depresses the power button and slide it
vertically into the on position – this holds the microphone in the on state for
continuous operation
ix.
Microphone Element – The Handheld microphone shall utilize a 10 mm
microphone element to insure optimum frequency response and maximum
pickup of teacher’s voice.
Smart Sensor Charging Circuit
i.
Charging circuitry in microphone must have the ability to sense what type of
battery has been placed in the microphone. The charging circuitry must also
carefully manage the charge and dis-charge cycles of the batteries to
maximize battery life.
ii.
A system that simply senses voltage present on a 3rd contact is not
acceptable; the charging circuitry must be able to distinguish between NiMH,
NiCD and Alkaline batteries.
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6.
ADDITIONAL EXTERNAL DOME SENSOR – If required (Audio Enhancement Infrared
Dome Sensor):
i.
ii.
iii.
iv.
d.
2.5
Internal construction of diodes in 360-dgree sensor shall be lensed to provide
superior infrared reception. Unlensed diodes shall not be considered.
SPECIFICATIONS (AUDIO/VIDEO CONTROL EQUIPMENT)
A.
These specifications are written based on SP Controls & Audio Enhancement as the
manufacturer, unless otherwise indicated. Other acceptable manufacturers for the Audio/Video
Control System are SP Controls, unless otherwise indicated:
B.
Submission of equivalents will be considered prior to bid closing
C.
Basic Classroom A/V Control Module – SP Controls Pixie Plus – 8-button control module
D.
For all locations where a basic classroom A/V control module is specified in the Electrical
Drawings.
E.
Provide a simple, standardized control interface for projectors, monitors, display devices, or
other AV devices in a compact single-gang form factor. A CUSTOMIZABLE INTERFACE that
will allow for a variety of configurations from two (2) to eight (8) total buttons. Must provide the
ability to eliminate any unneeded buttons that may confuse the end user.
1.
2.
3.
4.
5.
6.
7.
Package Type: Single-Gang Decora™ Mounting
Dimensions: 4.130" (h) x 1.745" (w) x .90" (d)
Weight (PCB with bezel and 3 insert modules): 2.5 oz
Power Supply: 6 Vdc, 300 mA
Output Type: IR Emitter & unidirectional RS-232
Outboard Current-Limiting Resistor (IR Emitter): 150 ohm
Wire: 18- to 22-Gauge 3-conductor wire
F.
PROVIDE QUANTITY OF: AS REQUIRED
G.
Basic Wall Mount Main Computer Center Input Location with Composite Video:
1.
2.
3.
2.6
Power: powered by receiver.
360-Degree reception angle, ceiling mounted dome sensor.
Cable: Minimum 32.8’ (10 m), Co-Ax Cable (provide plenum rated only
where required by code)
Mounting: metal bracket.
RapidRun Wall Plate: RapidRun HDMI, VGA and Stereo Audio Double Gang Wall Plate
with One Keystone – Aluminum – 60134
RapidRun Optical Runner Cable Plenum, OFNP-Rated for in-wall installation and
optimized for extremely high bandwidth connections over fiber optic cable – 60119
(Length determined by contractor as needed)
RapidRun HDMI Receiver Flying Lead - Use with a RapidRun Optical Runner for any
display requiring an HDMI connection for audio/video – 60131
CABLE
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A.
Intercom System Cabling:
1.
2.
3.
4.
1.2
West Penn
Belden
General Cable
Mohawk
TEACHER DISCREET PERSONAL ALERT SYSTEM (BASIS OF DESIGN – AUDIO
ENHANCEMENT SAFE SYSTEM)
A.
SAFE System Controller (Audio Enhancement – SAFE Controller)
1.
Provide a system administration and management appliance as part of the
teacher personal alert system. This appliance shall be powered solely by PoE
provided by the school’s network. This will insure that the system will be
maintained during a power outage based on the district provided uninterruptable
power supplies.
2.
The SAFE System Controller shall periodically pole every device, which is part of
the SAFE System. It shall monitor every device on a schedule not to exceed 200
seconds.
3.
The SAFE System Controller shall maintain a log of all network transactions,
including failed polling of a device.
4.
The SAFE System Controller shall manage all network transactions regarding the
SAFE System. The Controller shall be responsible for alerting the MS-1000
monitoring station when an alert has occurred.
5.
The SAFE System Controller shall provide a robust e-mail service, which will
allow the unit to notify appropriate response personnel when an alert occurs, or
when part of the SAFE System is offline.
B.
Administration Notification Box (Audio Enhancement – MS-1000)
1.
Provide an alert system for the front office of the school. Provide a minimum of 1
system per building or as specified. All systems shall have the following features:
a.
Capable of receiving and distinguishing XML messages from every
classroom alert system in the school
b.
Connections
i.
24 Volts Power
ii.
Network Connection
iii.
Dry Contact Relay Connections – Provide connections for
Normally Closed, Normally Open, and Common for each of the
relays provided with the system.
c.
Controls
i.
Alarm Reset / Test Button
ii.
Up and Down arrow to scroll through alerts
iii.
Alarm Cancel
iv.
Dry Contact Relays
1. Provide 3 double pole, double throw dry contact relays, which
are activated upon receiving an alert message.
d.
Indicators
i.
Power – LCD Illumination
ii.
2-Line LCD Display – Displays location, date, and time of alert
that is received
iii.
Audible alarm
iv.
Visual alarm (strobe)
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1.3
CLASSROOM CAMERA & 24/7 RECORDING CAPABILITY
A.
Provide a classroom camera with 360° monitoring, with a wide variety of transmission
modes, a super-wide-angle fisheye lens. 360-Degree monitoring is possible with a single
camera. The 360° camera shall include a wide variety of image capture modes that
perform distortion correction:
1.
2.
3.
4.
5.
B.
Panorama
Double Panorama
Quad PTZ
Single PTZ
Quad streams (H.264/VGA)
Educational Camera – Alarm Notification Interface (Audio Enhancement EduCam360)
a.
b.
1.4
Privacy Mode – the camera must be capable of physically concealing the
lens so that it is impossible for the camera to image the room when it is in
privacy mode. The occupants of the classroom must be able to clearly
differentiate when the camera is in privacy mode.
Additional Required Specifications:
i.
1080p Full HD images up to 30 fps.
ii.
Multiple H.264 (High profile) streams and JPEG streams ensure
simultaneous real time monitoring and high resolution recording
by enhanced “UniPhier®”.
iii.
Smooth PTZ operation without mechanical action
iv.
Built-in distortion correction function
v.
A fish-eye lens control function realizes intelligible screen
operation intuitively.
vi.
VMD (Video Motion Detector) with four programmable detection
areas, 15 steps sensitivity level and 10 steps detection size
vii.
Privacy zone can mask up to four private areas, such as windows
and entrances/exits.
viii.
Alarm sources including three terminal inputs; VMD can trigger
actions such as FTP image transfer, email notification, indication
on browser, alarm terminal output, and Panasonic protocol
output.
NETWORK DVR VIDEO MANAGEMENT AND DISTRIBUTION SYSTEM: PROVIDE A
COMPLETE SYSTEM BY AUDIO ENHANCEMENT. (AUDIO ENHANCEMENT VIEWPATH
SYSTEM)
A.
NETWORK DIGITAL VIDEO ENCODER
1.
The system shall provide for Network Digital Video recording (N-DVR).
Recording shall be both schedulable and on-demand. The on-demand recording
shall be accomplished via one-button recording. Recording shall be automatically
uploaded onto the video file server. A total of six or more simultaneous
recordings are required.
2.
The N-DVR shall record direct-input data streams from the classroom camera.
Those recordings shall be catalogued and archived according to LDAP
identification and user associations by group or school.
3.
The N-DVR shall record a channel or direct data stream from the classroom
camera, but allow restricted playback only to those users who initially requested
the recording.
4.
The recordings and media artifacts of the N-DVR shall conform to the IMS Global
standards for meta-data input. The media artifacts shall be transferrable to and
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5.
6.
7.
8.
9.
B.
usable by any IMS Global – Common Cartridge Compliant Learning Management
System (LMS) or Moodle.
The N-DVR recordings and media artifacts shall be automatically converted into a
H.264/AAC hinted stream. The N-DVR shall be responsible for transferring this
recorded media artifact to the primary Learning Object Repository. Of the
recordings (data files) produced by the recording and storage process, at least
one must be compatible for playback via any mobile platform.
The N-DVR shall facilitate various playback bit-rates of recorded artifacts.
Retrieval and delivery of these artifacts shall be dependent on the user’s login
scenario – including LDAP credentials, presence within or outside of the local
area network (LAN), whether or not the user is browsing on a mobile device and
internal data throughput capabilities. The media playback bitrate of the recorded
media shall also be selectable in order to accommodate network overhead
concerns.
The N-DVR shall automatically create and assign a thumbnail image to visually
represent the content of the recording.
All media artifacts and recordings (data files) from the N-DVR shall be assumable
into the same meta-data infrastructure and provide for the same state standards
and common core correlations as other media within the LMS.
Media artifacts and recordings (data files) produced by the N-DVR shall be
editable and able to be segmented in order to highlight, tag and otherwise identify
where key learning concepts exist within the recording. The complete N-DVR and
recording management system shall allow teachers and end-users to integrate
only those key learning concepts into a digitally managed scope and sequence.
Hardware Specifications
1.
Server hardware changes often; the technical specifications listed below are
considered minimum requirements.
a.
Technical Specifications – Management Server
i.
2.4–2.7 GHz Quad-Core Intel® Xeon® Processor
ii.
12 GB of RAM
iii.
Solid state recording drives
iv.
Hot swappable hard drive bays
v.
Network: (2) 100/1000 Mb Network Port
vi.
Front-mounted connectors: 2 USB
vii.
Dimensions: (determined by currently available technology)
b.
c.
Technical Specifications – Six Stream N-DVR (must be capable of
capturing a minimum of six (6) simultaneous network audio/video
streams)
i.
2.4–2.7 GHz Quad-Core Intel® Xeon® Processor
ii.
12 GB of RAM
iii.
Solid state recording drives
iv.
Hot swappable hard drive bays
v.
Network: (2) 100/1000 Mb Network Port
vi.
Front-mounted connectors: 2 USB
vii.
Dimensions: (determined by currently available technology)
Technical Specifications – Twelve Stream NDVR (must be capable of
capturing a minimum of twelve (12) simultaneous network audio/video
streams)
i.
2.4–2.7 GHz Quad-Core Intel® Xeon® Processor
ii.
12 GB of RAM
iii.
Solid state recording drives
iv.
Hot swappable hard drive bays
v.
Network: (2) 100/1000 Mb Network Port
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vi.
vii.
C.
Front-mounted connectors: 2 USB
Dimensions: (determined by currently available technology)
Classroom audio video recording system
1.
The recording system:
a.
Will record both audio and video feed to a single file
b.
Will allow the file to be saved automatically to a VOD system
c.
Will utilize an IP-based camera with the ability to control the PAN, TILT
and ZOOM and the VOD system that will be able to control the camera.
d.
Allows for instant recording from the VOD interface
e.
Allow for scheduled recording from the VOD interface
f.
Allow individuals at the classroom level to control who may see the
classroom video and audio stream.
g.
Allows the person who initiates the recording to control access to the
recorded video file.
h.
Has the ability to record based on motion detection within the sight of the
camera during non-school times
3.
EXECUTION
3.1
INSTALLATION
A.
The entire system shall be installed in a workmanlike manner, in accordance with approved
manufacturers wiring diagrams and these specifications. The contractor shall furnish all
conduits, cable tray, surface raceway, wiring, outlet boxes, junction boxes, cabinets etc… as well
as all required miscellaneous materials and labor necessary for the complete installation of the
cable support / pathway system.
B.
Wiring may be in cable tray or "J" hooks above accessible suspended lay-in ceilings. Wiring in
walls or exposed on walls shall be enclosed in EMT conduit. Cable to be supported at a
minimum of every 5’.
C.
A nylon pull string is to be installed in each conduit / surface raceway run.
D.
Any locations where flexible metal conduit has to be used, it is to terminate to a junction box on
both ends and be securely anchored for proper support.
E.
Conduit indications in the drawings are a minimum standard.
F.
All equipment shall be mounted with sufficient clearance for observation, servicing, testing and
accessible from either the floor or ladder. If any device is installed in a location that is deemed
inaccessible by the Owner and or Architect / Engineer, it will be moved to an accessible location
by the contractor at no additional cost to the Owner.
G.
The contractor shall supply access panels where required and as defined by the Architect /
Engineer. Contractor to notify the Architect / Engineer immediately if this issue arises during
construction.
H.
All penetration of floor slabs and firewalls shall be fire stopped in accordance with all Federal,
State and local codes.
I.
All wiring shall be color coded per National Electrical Code requirements and standards.
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J.
All conduit ends are to have plastic grommets to protect cable from damage due to sharp edges
on the conduit.
K.
Mounting heights and mounting requirements are to be as shown on the drawings.
L.
All junction boxes are to be clearly marked and labeled for easy identification. Flexible
connectors shall be used for all devices mounted in suspended lay-in ceiling panels. All
conduits, outlet boxes, junction boxes and panels shall be securely installed and anchored with
appropriate fittings and connectors to insure positive grounding throughout the entire system.
M.
No wiring except that of this system is to be installed in this systems cable support / pathway
system.
N.
Wiring splices are to be made only in designated junction boxes and tagged on both sides of the
junction. The junction is to be made on clearly labeled, insulated terminal strip. Transposing or
changing the color-coding of the cable is not permitted. Wire nut connectors are not acceptable.
System cable and the 120 VAC power cable are to be in separate conduits.
O.
It shall be the responsibility of the contractor to wire and connect ancillary devices to this system
as listed in this specification section.
P.
Any circuits leaving the building to the outside will be protected by the appropriate transient
protection devices as required by the manufacturer to avoid damage to the system if transient
surges are inducted on to these circuits (i.e., lighting strikes).
Q.
Contractor to provide in-wall bracing support for all devices that are to be wall mounted to walls
that are not masonry block walls.
R.
All devices are to be protected throughout the entire project. All devices are to be kept free of
construction dirt and debris during the entire project. The contractor will be responsible for
replacing, at no additional cost to the Owner, any devices that are deemed dirty or unsuitable for
use by the Owner and or Architect / Engineer throughout the entire project.
S.
All cabling and devices are to be labeled with type written labels. Device labels and cable labels
are to match the labeling information that is documented on the as-built drawings. Contractor to
coordinate labeling schemes and labeling requirements with A/E prior to commencing with final
labeling. Labeling system is to be by Brady or Panduit.
3.2
FIELD QUALITY CONTROL
A.
3.3
The system shall be installed and fully tested as listed in these specifications. The system shall
be demonstrated to perform all features and functions as listed in these specifications at a
minimum.
TESTING
A.
Reports of any field-testing during the system installation shall be forwarded to the Owner and
Architect / Engineer for review and comment.
B.
Each individual system operation on a circuit-by-circuit basis shall be tested for its complete
operation. Any devices that are to be connected to the system will be tested as specified. Device
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locations and address / circuit numbers are to be documented on the as-built drawings as well
as the wiring configuration of the device circuits. Device locations will be field verified by the
contractor and are to include any costs in the bid that is relating to all devices being connected
to the system. The procedure for testing the entire system shall be set forth in these
specifications and with the consent and approval of the Architect / Engineer, Owner and
equipment manufacturer. Confirm testing requirements with the Owner and Architect / Engineer
prior to commencing with system testing.
C.
Perform the tests and adjustments necessary to assure the satisfactory quality and level of
performance of the system under normal operating conditions.
D.
Establish the normal settings for all controls and devices for all system operational and
functional features and record the same for future reference. All levels shall be set and
recorded in the as-built documentation for optimum system performance.
E.
The installation technician from the installer / manufacturer shall perform all system tests as
specified. Perform all tests in the presence of the Owner, Architect / Engineer and any
designated personnel as deemed necessary by the Owner or Architect / Engineer. This test
must be performed with the devices at their operational location and under normal operational
conditions. Bench or default settings for devices are not acceptable. All test and test report costs
are to be included in the contractors bid. A checkout report will be generated by the installation
technician and submitted to the Owner and Architect. The report shall include but not be limited
to the following:
1.
2.
3.
4.
5.
F.
A substantial completion test will be performed before the final test and acceptance of the
system by the Owner and Architect / Engineer. At the time of the substantial completion system
test, provide to the Owner or his representative an oral explanation of the operation and
maintenance of the system. Before starting the tests and adjustments listed above, the
contractor shall submit the following to the Owner and the Architect / Engineer for review during
the substantial completion test:
1.
2.
3.
G.
A complete list of all equipment installed with corresponding serial numbers.
Indication that all equipment is properly installed, functions and conforms to the
specifications.
Serial numbers, locations by device and model number for each installed device.
Technicians name, specified certification credentials and date of system test.
Any additional information as deemed necessary by the Owner and or Architect /
Engineer.
Preliminary as-built wiring diagrams of the entire system.
Preliminary copy of the operation and maintenance manuals.
Preliminary copy of the system test report form.
If no system performance issues arise during the substantial completion test that need to be
repaired by the installation contractor, this can be approved as the final system test by the
Owner and or Architect / Engineer. If there are performance issues that arise that do need to be
repaired, another complete and comprehensive system test will be scheduled and performed to
show that the necessary repairs have been properly addressed. These tests will be performed at
no cost to the Owner until a time that the system is shown to be in complete operating condition
as approved by the Owner and Architect / Engineer.
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3.4
DOCUMENTATION AND TRAINING
A.
After the final system test and the Owner and Architect / Engineer has accepted the system to
be in the proper operating condition, the contractor shall compile and provide to the Owner three
(3) complete operation and maintenance manuals and three (3) sets of as-built drawings on the
completed system to include but not be limited to the following:
1.
2.
3.
4.
5.
B.
Operating and maintenance instruction sheets for each piece of equipment showing the
proper operation and maintenance of the system component.
Individual factory issued operation and maintenance catalog brochures of all equipment
and components that were installed as part of the system. Advertising brochures,
submittal data sheets and operational materials are to also be included but shall not be
used in lieu of the required technical manuals.
Complete as-built wiring diagrams and floor plan drawings of the complete system
installation showing how the system was installed. These drawings are to include any
devices that are connected to the system with their address / circuit number documented
as well as the wiring configuration of all device circuits. The as-built drawings will be an
updated and revised copy of the submittal drawings showing all modifications made
during the installation of the system. A copy of the as-built drawings in electronic format
on CD/DVD generated in AutoCAD Release 2014 or higher will be forwarded on to the
Owner and Architect / Engineer for archiving in the operation and maintenance manuals.
A statement of guarantee including the date of the termination of the warranty as well as
the phone number of the person to be called in the event of equipment failure.
A cover letter, for the above mentioned tests, certifying the entire system and its
components, application and installation meets or exceeds the recommendations of the
manufacturer, all applicable code requirements and test specifications.
The final and installed version of the system software will be provided to the Owner on a
CD/DVD for storage in the operation and maintenance manuals. These manuals shall be used
for final check out of the system.
END OF SECTION 27 51 23
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SECTION 27 53 13 - CLOCK SYSTEMS - PART 1 - GENERAL
1.1 Section Includes
A.
Transmission System
1. System controller with Ethernet connection
2. Primary internal transmitter
3. Magnetic mount or campus transmitting antenna
B.
Wireless Synchronized Devices
1.
2.
3.
4.
Analog Clock
Digital Clock
Master Clock Synchronizer Module
Signal Indicator SiteSync IQ
1.2 Related Sections
A. Division 16 or 27 – Electrical 120 V 60Hz grounded outlet required for SiteSync
IQ System Controller. Ex: Minimum 10 amp circuit
1.3 References
A. This Technical Specification and Associated Drawings.
B. National Fire Protection Agency (NFPA) – 70, National Electric Code 2005.
C. American Time SiteSync IQ Wireless Clock System User Manual.
D. American Time Master Clock Synchronizer User Manual.
E. American Time Wireless Relay (User Manual)
1.4 Definitions
A.
Ethernet: Time synchronization via SNTP (Simple Network Time Protocol) or
Daytime Protocol. The system controller receives the same time via an Ethernet
connection, which is then transmitted to your clocks. This requires a TCP/IP
Network with Internet access or connection to a Network Time Server.
1.5 System Description
A.
SiteSync IQ Wireless Timekeeping system shall be capable of synchronizing
clocks, intercom, server, computers and other equipment throughout a facility.
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B.
PoE Network Clocks Accepted Alternate with pre-approval from District – must
provide the same synchronous functionality. Cost of additional PoE switches must
be pre-approved by District.
1.
2.
3.
General - Power over Ethernet (PoE) clocks are today's energyefficient standard in synchronized time, receiving both power and
time updates through one cable connected to the schools facility’s
Ethernet.
i. Automatic Daylight Saving Time adjustment
ii. No master clock or serial connection required
iii. Molded case: Impact-resistant, black with shatterresistant polycarbonate crystal
Analog PoE Clocks – (American Time – American Series Analog
PoE Clocks)
i. Provide network clock connect for configuring and
monitoring your network clocks. The application allows
the user to quickly manage all of the compatible network
clocks installed on the network.
Digital PoE Clocks – (American Time – American Series Digital PoE
Clocks)
i. Uses any SNTP server as a time source
ii. Supports DHCP or static IP addressing
iii. 12 or 24 hour display formats, with AM/PM indicators
iv. Easy initial mounting and setup
v. Support for any time zone
vi. Supports standard Daylight Saving Time
4.
vii. 18 Gauge, black, powder coated steel construction
SiteSync IQ Wireless Timekeeping system shall be capable of
synchronizing clocks, intercom, server, computers and other
equipment throughout a facility.
C.
The system shall synchronize all clocks to each other. The system shall utilize
Ethernet technology to provide atomic time to all its components. The system
shall not require any hard wiring for operation (besides AC power for specified
components) except for an Ethernet patch cable for Ethernet connection. Analog
clocks could be battery operated for full portability if required. Clocks shall
automatically adjust for Daylight Saving Time per the settings in the SiteSync IQ
System Controller.
D.
Provide a 10 Watt campus antennae – capable of coverage of a 3 to 6 story
campus – of 30 to 100 acres in size
E.
Clocks shall synchronize to ±1 second of the time displayed on the system
controller.
F.
The system shall include an internal real time clock reference so that failure of the
Ethernet signal shall not cause the clocks to fail to indicate the correct time.
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G.
The system shall incorporate a “fail-proof” design so that a temporary power
interruption shall not cause failure of the system. Upon restoration of power, the
system shall resume normal operation.
H.
The system shall include a signal indicator to notify local supervisor or
maintenance personnel when the SiteSync IQ System Controller transmits to
verify signal reception.
I.
Analog clocks to be AC powered for many years of maintenance free operation.
Batteries included.
J.
Site survey instruction manual and equipment to be available for building site
transmitter signal reception diagnosis.
K.
Optional: System Controller (with Ethernet option) capable of Remote Connect
Web Interface which allows for event and circuit programming as well as manual
circuit activation from a remote location via a web browser. No software required.
1.6 Regulatory Requirements
A. Equipment and components furnished shall be of manufacturer’s latest model.
B. System Controller, Transmitter and Receiver shall comply with Part 90 of FCC rules, as
follows:
1. This device may not cause harmful interference.
2. Transmitter frequency shall be governed by FCC Part 90.35.
3. Transmitter output power shall be governed by FCC Parts 90 and 74.
C. System shall be installed in compliance with local and state authorities having jurisdiction.
1.7 Submittals
A.
Product Data: Submit complete catalog data for each component, describing
physical characteristics and method of installation. Submit brochure showing
available colors and finishes of clocks.
B.
Operating License: A copy of the shared nationwide FCC license can be
obtained from American Time if desired. No special licensing is required for
installation or operation.
1.
FCC Regulations – American Time offers the use of a shared nationwide
FCC license, call sign WQFW336. In the U.S. and its territories, this
allows nationwide wireless system operation on the following 5
frequencies up to 100 watts of power:
i.
464.600 MHz
ii.
464.625 MHz
iii.
464.650 MHz
iv.
464.675 MHz
v.
464.700 MHz
2.
Any other system considered for this project must have the same type of
shared licensing
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B.
Samples: Submit one clock for approval. Approved sample shall be tagged and
shall be installed in the work at location directed. End user logo, mascot or
custom artwork on dials is available at no charge. American Time requires
approval of custom dial design by end user prior to volume dial printing.
C.
Manufacturer’s Instructions: Submit complete installation, set-up and
maintenance instructions.
1.8 Substitutions
A.
Proposed substitutions to be considered, shall be manufactured of equivalent
materials that meet or exceed specified requirements of this Section.
B.
Proposed substitutions shall be identified not less than 10 days prior to bid date.
C.
Other systems requiring wiring and/or conduit between system controller and
clocks will not be acceptable.
1.9 Quality Assurance
A.
Permits: American Time offers the use of a shared nationwide FCC license.
B.
Qualifications:
1.
2.
C.
Manufacturer: Company specializing in manufacturing commercial
timekeeping systems with a minimum of 10 continuous years of
documented experience.
Installer: End user technicians or contractor with documented experience
in the installation of commercial timekeeping systems.
Warranty: Two-year warranty on all SiteSync IQ products excluding batteries.
1.10 Delivery, Storage and Handling
A.
Deliver all components to the site in the manufacturer’s original packaging.
Packaging shall contain manufacturer’s name and address, product identification
number, and other related information.
B.
Store equipment in finished building, unopened containers until ready for
installation.
1.11 Project Site Conditions
A.
Clocks shall not be installed until painting and other finish work in each room is
complete.
B.
Cat 5 or above patch cable with Internet access or connection to a Network Time
Server must be available, plus Static IP address from Network Administrator,
Gateway IP address, Subnet Mask, Firewall Port and SNTP Server Address.
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PART 2 - PRODUCTS
2.1 Manufacturer
A.
SiteSync IQ wireless timekeeping system and its components shall be
manufactured by American Time, Dassel, MN 55325.
B.
Alternate – Requires pre-approval from District for additional cost of network
switches: PoE Network Clocks shall be manufactured by American Time, Dassel,
MN 55325.
2.2 System Operation and Startup Sequence
The SiteSync IQ system receives atomic time information from Ethernet. The system
controller is a powerful multitasking device that is capable of sending precise time
information to synchronize all the system wireless clocks and accessories. The system
can be monitored and programmed from the SiteSync IQ system controller keypad or via
a PC web browser with Remote Connect capability. It’s important to follow steps in this
order: install system controller, confirm signal reception and then install clocks.
Wireless System Controller Operation:
When power is first applied to the SiteSync IQ system controller, the user shall
complete the Startup Wizard to initiate system operation and signal transmission.
The SiteSync IQ system controller looks for the time signal every hour from the
time source your system is designed to synchronize with. Once the system
controller has received the time synchronization it sets its internal clock to that
time. The system controller then starts to transmit the internal time. The system
controller features an on-demand Ethernet sync capability that is initiated by the
user/installer to sync the time.
Analog Clock Operation:
For AC powered analog clocks, apply AC power. There is no need for any
additional adjustment (the clock movement adjustment is fully automatic).
After a few seconds of initial setup, the clock receiver will look for valid time
transmission. The monitoring LED at the back of the clock will flash red during
that period of time. After a valid time data is received, the monitoring LED will turn
green and ultimately stop blinking when the clock begins the correction or
synchronization period. The clock will automatically look for valid time signals four
times each day, and will adjust to the correct time if needed.
Digital Clock Operation:
Connect the digital clock to the120 VAC power source. After several seconds of
initial startup, the clock receiver will look for a valid signal transmission and
synchronize to the correct time as soon as it receives a valid time from the
system controller.
Note: Refer to system installation and operation manual for wiring instructions
and mounting.
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2.3 Equipment
A.
General: A basic clock system shall include a system controller, internal or
external transmitter, Ethernet connection, analog and/or digital clocks.
B.
Wireless Master: The SiteSync IQ system controller shall incorporate a display
and a keypad to provide the following features:
1.
2.
3.
4.
5.
C.
Time Synchronization Mode:
1.
D.
Time zone selection via the keypad and display for all USA time zones as
well as custom time zones. Includes all U.S. time zones: Eastern,
Central, Mountain, Pacific, Alaska and Hawaii.
Automatic Daylight Saving Time: adjustment can be enabled or disabled
from keypad.
CDMA, GPS or Ethernet interface and real-time status display mode
Password protected programming menu to set the date, local time zone,
DST and other system parameters as needed.
The system controller shall contain an internal clock such that failure of
reception from the CDMA, GPS, or Ethernet will not disable the operation
of the clocks.
Ethernet: Plug Cat 5 or higher patch cable into the appropriate
receptacle on the back of the system controller. The controller must be
linked with a TCP/IP Network with Internet access or connection to a
Network Time Server
Transmitter: American Time wireless transmitters may be internal 5 or 10 Watts,
or external 25, 45 and up to 100 Watts. The transmitter parameters shall be:
1.
2.
3.
4.
5.
6.
7.
Frequency Range: 450-470 MHz
Transmitter output power: Internal 5 or 10 Watts (built into the SiteSync
IQ system controller) or External 25-100 Watts in external metal case
Transmission Range: Up to 50 miles radius (transmitter dependent)
Radio technology: Narrowband FM, 12.5 KHz bandwidth
Transmission format: POCSAG, digital one-way communication
Digital Data rate: 512 baud
Operating range: 0° to 60° C / 32° to 140° F
E.
Transmitting Antenna: Shall be American Time Part # H001263 or H002978 for
indoor or outdoor applications. Antenna polarization shall be vertical.
F.
Power supply: (included with system controller)
Input: 120 VAC 50 / 60 Hz
Output: 12 VDC, 3 Amps
G.
Surge Protector/Battery Backup: American Time Part # H002717A.
Input: 120 VAC 60 Hz +/- 1 Hz.
Output: 120 VAC, 550 VA, 300 Watts
Surge Energy Rating: 700 joules with 10x1000uS pulse
H.
Analog Clocks: American Time plastic analog clocks are round 10.375”, 13.375”
or 17.25” outside diameter. Additional colors and finishes are available from the
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manufacturer. Metal case clocks are round and 11.125”, 13.187” or 16” outside
diameter. Square analog clocks are 12.562” square. Wood frame clocks are
11.750” or 17” outside diameter. Analog clocks, whether round or square, shall be
wall mounted and surface or semi-flush mount. Plastic clocks shall have
polystyrene frame and polycarbonate lens and metal clocks will use metal frames
with glass crystals. Face (dials) shall be white (other options available). Hour and
minute hands shall be black and sweep (second) hand is red. Analog clocks
available as wall or ceiling mount double dial assemblies.
Other clock features shall be:
1. Analog clocks with no user mechanical adjustments. Run time of a
half hour after power loss without losing time for AC versions.
2. Time shall be automatically updated from the transmitter 4 times per
day.
3. The clock shall have an ultra-sensitive UHF receiver (better than -110
dBm) and integrated internal antenna.
4. The clock will keep operating using its internal quartz clock in case of
signal reception loss due to malfunction of the wireless system
controller or transmitter.
5. Analog clock faces shall bear Owner’s logo as indicated.
6. Provide wire guards in all gym and cafeteria locations where potential
damage might occur to clocks.
Wire guards: Provide one for each analog clock as follows:
i.
Part # 1200, 15 by 15 inch size, for nominal 12-inch diameter
analog clocks.
ii.
Part # 1500, 19 by 19-inch size, for nominal 15-inch diameter
analog clocks.
7. Anti-theft Bracket:
i.
12" plastic - Part # H001141
ii.
15" plastic - Part # H003699
I.
Provide digital clocks as specified: American Time SiteSync IQ digital clocks with
four digits (hours and minutes) with 4” or 8” high digits. Provide digital clocks with
double dial and wall mount for all hallway locations. Digital clocks require 110
VAC for operation. Time signal is received via wireless signal.
Other Digital Calendar Clock features:
1. Super bright LED’s for high readability
2. Selectable 12 or 24-hour format
3. 10-Year lithium battery maintains correct time during a power failure
J.
SiteSync IQ Signal Indicator with 9 Volt battery option (P/N H004292): American Time
hand held signal indicator runs off one 9 V battery or may be powered with an AC
power adaptor. The signal indicator receives data transmission from the system
controller and indicates signal reception via LED lights. The indicator LED shows red
each time the unit receives signal if it is within range of the transmitter. Blinking green
indicates unit has received signal within the past five-minutes and blinking red
indicates the unit has not received signal.
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PART 3 – INSTALLATION
3.1 Site Examination:
A.
Verify that construction is complete in the areas where equipment is to be installed
and that rooms are clean and dry.
B.
Verify that a 120 VAC electrical outlet is located within 6 feet of the location of the
System Controller and the outlet is operational and properly grounded.
C.
Verify that all 120 V electrical outlets for the AC powered clocks are located at the
exact installation points and the outlets are operational and properly grounded.
3.2 System Installation:
A.
Refer to the manufacturer installation manuals as supplied with the system, to install
each one of the system components.
3.3 Inspection:
A.
Prior to final acceptance, inspect each system component to function properly and
replace parts that are found defective.
3.4 Cleaning:
A.
Prior to final acceptance, clean exposed surfaces of all system components, using
cleaning methods recommended by the manufacturer.
3.5 Delivery:
A.
If needed, provide technical assistance as demonstrated in the manufacturer’s
system user guide, on product start up and system setup, to owners or installers
representatives via phone: 866-748-3796, fax: 800-789-1882 or e-mail:
[email protected]
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