univerge® sv8500
UNIVERGE SV8500
®
Empowering organizations with
advanced Unified Communications
www.nec-unified.com
Contents
2
3
Why choose NEC?
4
Why choose UNIVERGE® SV8500?
5
UNIVERGE® SV8500 Communication server
6
Unifying the Enterprise
7
Ensuring business continuity
8
Powerful networking and easy migration
9
Unified Management
10
Unified Messaging
11
Unified Communications & Collaboration
12
Mobile Unified Communications
13
Business Mobility IP DECT
14
Full range of desktop endpoints
15
Uniquely modular business terminals
16
Business Process Integration
18
Green goes hand in hand with lower TCO
19
Communications platform at a glance
UNIVERGE® SV8500
Why choose NEC?
Being a global player spanning the full spectrum of
Based on this vision, we enable organizations to realise
ICT product and solutions, NEC is a reliable and stable
business value by tailoring their communications to their
partner that combines global scope with local presence
specific business processes.
in supporting customers and channel partners.
Our expertise in mobile technologies and applications and
NEC Corporation is leader in the integration of IT and network
our powerful portfolio of mobile infrastructure and devices,
technologies. With over 115,000 employees, global sales of
are recognised throughout the industry. Our IP DECT solution,
€30B and local presence in 44 countries, NEC’s advanced
for example, is an innovative wireless solution that combines
technologies meet the complex and ever-changing needs of
the advantages of IP telephony with the quality and reliability
its customers.
of DECT technology.
NEC brings more than 100 years of expertise in technological
We have extensive experience in implementing customized
innovation and invests yearly over €2,2B in R&D across its
solutions, drawing on our own portfolio of advanced Unified
12 facilities worldwide, currently owning 74,000 patents.
Communications applications as well as those of other
industry leaders.
By driving and adhering to widely accepted and deployed
industry standards, we ensure that our solutions fit perfectly
In short customers can rely on us when taking the next step
in existing network environments and offer flexible paths for
towards truly unifying their communications.
future development and growth.
When designing new applications and advising customers
about new solutions we offer a smooth migration path,
which protects existing investments to the maximum.
Our UNIVERGE®360 approach places people at the center
of communications.
3
UNIVERGE® SV8500
Why choose UNIVERGE® SV8500?
4
The dynamics of business today demands efficient,
NEC is uniquely positioned to help companies unify business
enabling your executives, knowledge workers, Contact Center
seamless communications to enable rapid decision
communications and create a competitive advantage. Our
agents, operators and both mobile and remote workers to
making and customer responsiveness. To succeed at
UNIVERGE®360 framework ensures that employees - and their
effectively communicate with each other and with customers,
this accelerated level, businesses must have the right
roles — determine the best means to get information to those
channels, suppliers and business partners. It enables your
communication tools. NEC provides those businesses
who need it, when they need it, wherever they need it. A key
organization to take a unified communications approach;
with the communications and networking solutions that
component of this is Unified Communications. UNIVERGE
externally and internally, desktop-to-desktop, by phone, e-mail,
enable them to succeed.
SV8500 from NEC delivers the promise of UNIVERGE®360 by
fax, wireless, instant messaging or chat via your website.
®
UNIVERGE® SV8500 Communication server
UNIVERGE® SV8500 is a powerful Unified
energy-efficient solution can support up to 192,000 ports
Communications engine and a key component of NEC’s
in a networked environment, providing voice, Unified
UNIVERGE®360 architecture, supporting the widest
Communications and mobility solutions for tens of thousands
range of state-of-the-art applications that enable you to
of users.
implement your business strategies.
At a glance
• Premier IP communication solution
The SV8500 is the premier IP communication server offering
• 19-inch stackable chassis architecture
• Empower your employees to do more, faster, easier
an extensive IP feature set in a flexible, scalable, secure
• Enhance customer responsiveness
package. The system facilitates NEC’s desktop productivity
• Supports up to 4,000 endpoints in a
single system
• Encourage teamwork
suites to deliver Unified Communications, fixed mobile
• Support your increasingly mobile workforce
convergence and advanced collaboration, exploiting rich
presence, mobility, instant messaging, attendant console,
• Wired and wireless extensions
• Open standards and Open Application Interface
including SIP and XML
The UNIVERGE® SV8500 is an enterprise communication
click-to-call, unified messaging and conferencing. Besides
server designed to easily and efficiently scale to meet
these applications the system supports the full range of NEC
• Advanced UC solutions
the needs of the largest enterprises. The reliable and
endpoints.
• Delivering on NEC’s green initiative
• Safeguards customers’ investments
UNIVERGE® SV8500 server
19-inch
5
UNIVERGE® SV8500
Unifying the Enterprise
Empowered by UNIVERGE®360
The need to be more competitive and efficient
and reveals how your business needs
is driving organizations to change the way
determine the Unified Infrastructure and Unified
their people communicate and collaborate.
Communications necessary for a true Unified
Business.
Our goal is to connect employees with others and
with the information they need. This allows them
Based on role-enabled communication,
to make faster, better-informed decisions from
UNIVERGE®360 accelerates decision-making and
anywhere, at any time.
dramatically improves customer responsiveness.
And, by bringing together business data through
UNIVERGE®360 is NEC’s approach to unifying
a service-oriented architecture, information is
enterprise communications. It provides a
instantly accessed and transformed into real
foundation for understanding the importance of
knowledge, and thus into empowerment and
putting people at the center of communications
competiveness.
UNIVERGE®360
It is not about wires and handsets
– it’s all about empowering people
with applications that help them do
their jobs better.
Unified Business (Empowerment)
- Role-enabled communications
- Business communities
- Virtual workspace
- Business process integration
Unified Communications (Efficiency)
- Presence, collaboration and contact center
- Mobile UC
- Messaging
- Management
UNIVERGE®360 offers a Unified
Communication model that identifies
empowerment, efficiency and cost
reduction in separate layers.
6
Unified Infrastructure (Innovative savings)
- Server farms and appliances
- Converged networks
- UC end-points
Ensuring business continuity
Highest reliability
Remote Office Survivability
The architecture of the SV8500 is ideal for mission-critical
Optionally dedicated SV8500 servers can be located at
situations and ensures highest availability and business
remote locations. Whenever the connection with the centrally
continuity. Besides its flash drive technology for system
located SV8500 server is out of order, all IP equipment at the
reliability with a very high MTBF, it provides IP fail-over for
remote location can be controlled by the remote server. While
stations and trunking, clustered survivability, power failure
IP terminals can still be used for handling telephony calls,
transfer and call routing for self-healing networks. Advanced
remotely installed Media Gateways take care of connecting
fault diagnosis, error-correcting memory, and component
the remote location with the public network.
redundancy with active/standby all add to the high availability
and operational continuity provided.
The Total Cost of Ownership of these remote servers is
minimal due to the fact that no operational maintenance
SV8500 system redundancy is supported either as a locally
activities are required as data synchronization between
redundant solution (i.e. SV8500 servers reside within the
the remote locations and the central server is completely
same server chassis) or as a spatial redundant solution
automated.
(SV8500 servers at different locations). Local and spatial
redundancy can be combined as well.
In order to address both the smaller and larger remote offices,
the SV8500 portfolio comprises two types of SV8500 based
Secure communications
remote servers, allowing up to respectively 100 and 2.000
In addition to providing high availability, the SV8500 offers
IP stations to be controlled remotely. With these two servers
users a highly secure system, with advanced end-to-end
an extremely price competitive solution can be offered that is
encryption on voice and signalling streams as well as
fully tailored to customer specific requirements.
authentication and authorization. Physically separated
interfaces for management and signalling add to the security
of the solution.
7
UNIVERGE® SV8500
Powerful networking and easy migration
The SV8500 provides the most advanced IP
Because the UNIVERGE® SV8500 uses the same media
communications, including voice, data and multimedia,
gateways, interface cards, terminals, applications and
over one network. Remote locations can be seamlessly
maintenance plans as other NEC systems, customers and
linked to share resources and features through peer-
partners can reuse components installed and in stock.
to-peer connectivity.
Existing customers with NEC’s legacy systems will also
• Powerful networking for economy and efficiency
experience minimal impact to the organization when migrating
• Up to 192,000 ports in a single network
Multiple UNIVERGE SV8500 servers can be networked to
to the SV8500, thanks to the use of familiar features and
• Support for VoIP and traditional voice
provide voice, Unified Communications and mobility solutions
programming, avoiding the need for additional training.
®
for tens of thousands of users.
Migrating to the SV8500 gives you access to expanded
Migration protects investments
features that help you become more agile, compete on a
The SV8500’s interoperability protects investment in earlier
larger scale and improve customer satisfaction.
NEC products. Using both FCCS (Fusion) and CCIS
networking for seamless integration, the SV8500 can be
networked with other NEC products, including the SV8300,
SV7000, 2400 IPX and iS3000. Thanks to the ability to
accommodate for existing systems such as SV7000 and/or
NEAX 2400 IPX systems, the UNIVERGE® SV8500 provides
existing customers with an excellent growth path to full IP.
8
At a glance
• Simplified management and reduced
Total Cost of Ownership
• Interoperability protects investments
Unified Management
The ability to centrally manage its communication system
Web-based management is provided by the UNIVERGE®
Expense control solutions enhance your organization’s
is of strategic importance to any company, enabling an
MA4000 Management System that enables users to access
efficiency and cost validation by providing the right tools
organization to keep a firm grip on communication costs,
the system remotely through a personalized portal. To ensure
to effectively manage IT operations and services. Modular
reachability and the serviceability of its system.
application integration, feature transparency and survivability
architecture lets you expand system functionality, giving
in the event of network failures, MA4000 can be used to
you the flexibility to meet special project requirements and
Secure, easy-to-use and robust, our suite of management
create a geographically distributed unified system with a
market trends.
solutions is designed to increase overall productivity while
single image. Additionally, the MA4000 Expense Manager
delivering flexibility and simplicity. Integrating with your current
offers the full set of TEM (Telecom Expense Management)
administration, IT-friendly user interfaces take the mystery out
applications, such as call accounting, billing, invoicing, mobile
of voice system configuration and administration.
management, budget control, asset management, etc.
Keeping in control
• Centralized, intuitive and open management system
• Single point of entry, open interfaces and optimum
fit in IT domain
• Management without superfluous actions
• Advanced security through extensive controls
• Intelligent decision making starts with qualified
information
• Better and easy insight in fixed and mobile call costs
• Support of latest technologies, such as
virtualization, 64 bit and IPv6
System Management
MA4000
9
UNIVERGE® SV8500
Unified Messaging
In today’s economy Unified Messaging is vital. There is
With UM4730 users may retrieve messages from any location.
no company in business today that does not have some
UM4730 is even capable of sending RSS feeds for new
sort of voice-mail and e-mail access, while fax is still a
message notifications if a user wishes to do so.
mandatory medium in many financial and legal sectors.
With Unified Messaging a user has instant access to
UM4730 Visual Messaging applications integrate the UM4730
e-mail, voice-mail and fax in one portal, wherever he or
with the desktop to allow control over live telephone traffic and
she is and whatever device used (i.e. phone, computer,
messages. The application conveniently manages incoming
tablet or other mobile device).
and outgoing calls, voice-mail, and faxes all from standard
e-mail clients such as Microsoft Outlook, Lotus Notes and
NEC’s SV8500 offers perfect Unified Messaging solutions
Novell GroupWise.
with either:
• UM4730: a Linux-based cost effective solution, designed
for small to medium-sized organizations or
• UM8700: a Windows-based feature rich and scalable
solution fit to cope with critical communications challenges
UM8700
UM8700 goes further and provides Unified Messaging with
multiple levels of redundancy and support of centralized,
distributed or hybrid telephony architectures. It allows to
respond to voice-mail and e-mail, schedule meetings and
The time required for managing these Unified Messaging
make calls while driving using only voice or to create custom
systems is reduced to a minimum due to the high level of
screening rules for incoming phone calls and screen incoming
integration with the MA4000 system management solution.
calls in real-time.
UM4730
UM8700 offers a high level of interoperability and works with
UM4730 combines voice-mail, automated attendant, text-to-
existing telephone and e-mail systems and data infrastructure.
speech, fax functionality and notification into a fully integrated
This allows for increasing productivity while leveraging existing
business solution. It includes hospitality integration with more
investments.
than 20 multi-lingual prompt sets.
10
Unified Communications & Collaboration
With organizations becoming increasingly fragmented,
information, voice-mail, directory services, operator and
departments more flexibile and employees more mobile,
call routing. Simple and cost-effective to deploy, Business
collaboration is a means of enabling them to work together,
ConneCT’s three user modes – employee, operator and
in real time, and interact efficiently and effectively with
contact center agent – use the same server, a single database
each other, with clients and suppliers. Presence is about
and with a common user interface, and are managed from a
being able to share one’s availability status so everyone is
central point.
ConneCT helps unifying an entire organization, enabling
Business ConneCT
• Business ConneCT offers Unified Communications for a really
• Single point of contact for your customers, 24/7
affordable price.
individuals, departments and locations to work more efficiently
• Business ConneCT is very easy to use and hardly requires
by ensuring seamless internal and external communications.
any end-user training. One intuitive user interface shows the
Users can connect from wherever they are via phones, PCs,
relevant items on the screen, depending on your role.
mobile devices and the web effortlessly.
• One solution for Operators, Contact Center Agents
and Employees
• Improves efficiency, flexibility and productivity of
your employees
aware of it and can act accordingly.
Our all-in-one Unified Communications suite Business
Good reasons for Business ConneCT
• Business ConneCT offers tight integration with DECT and
other mobile phones. The central company directory is
Business ConneCT offers all the advanced communications
also accessible from DECT, Mobile and Desktop Phones,
functionality you need, including call control and group
including presence information. Text messages can be sent
to DECT and mobile phone users from anywhere in Business
ConneCT.
• Business ConneCT enables you to improve your business.
Business ConneCT Contact Center creates a consistent
customer experience with a single point of contact for voice
calls and e-mails.
• Business ConneCT is easy to install and maintain. The
installation process is guided via wizards and a System
• Simplified call handling - users manage all their
communications from their desktop, which reduces
waiting times and lost calls
• Facilitates mobile and home workers. Treats the
mobile and the desk phone as a single device,
using one number
• Multilingual announcements and user interface
• Monitor and improve your business process.
Presence reporting allows managers to monitor
activity of their team, helping to enhance employee
performance
• Secure instant and mobile messaging, rich presence
management and directories
• Integrates with Microsoft® Outlook, Microsoft® Office
• Minimal user training required
Health screen confirms that all critical components are
Operator
Contact
Center
Employee
functioning correctly.
11
UNIVERGE® SV8500
Mobile Unified Communications
In today’s flexible and fast-moving business environment,
Fixed Mobile Convergence smartphone integration
Voice over WLAN
employees are never in one place for very long. Organizations
The Business Mobility Smart Mobile Client solution for FMC
The Business Mobility MH150 and MH160 WLAN handsets
may accommodate flexible workspaces and employees need
provides a sophisticated application on the smart phone,
can be connected to any enterprise grade voice enabled Wifi
to roam freely throughout the premises. Mobile workers can
making it a true extension of the SV8500 system. The client
network and providing a tight integration with the SV8500
be just about anywhere: at the office, between appointments,
provides the user with PBX functionality as well as mobile
system. They also offer mobile control of applications like nurse
on business travel or working from home.
UC functionality such as presence and central directory. The
call and workflow process participation. An overview:
integration with SV8500 is arranged with a dedicated mobility
• SV8500 functionality such as hold, transfer and operator
Enabling staff to be mobile provides numerous benefits.
gateway integrating with SIP and application interfaces.
Productivity increases, customer service is enhanced and
• Single-number reachability and single-number identity via
no opportunities are lost due to missed calls. NEC Business
Mobility provides a choice of mobility solutions including Fixed
Mobile Convergence, Voice over WLAN and IP DECT, powerful applications and a rich choice of wireless terminals and
smart phone integration.
the enterprise number
• Ability to use PBX functionality such as hold, transfer and
operator assistance
• Various routing options such as Least Cost Routing and
call/answer from desk phone
• Mobile UC including central directory, presence of colleagues and instant messaging
• Multi-platform compatibility for iPhone, Android, BlackBerry
and Nokia
12
assistance
• Application integration, such as for messaging and alarming
• MH160 durable version with enlarged earpiece for noisy
environments, rubberized grip and push-to-talk
• Optimal quality of service and security levels
Business Mobility IP DECT
The Business Mobility IP DECT solution delivers on-site
processes. The messaging functionality includes individual
wireless telephony combining the benefits of IP technology
messages to terminals, broadcast messages to a group of
with the superior quality and facilities of the well established
terminals and confirmation messages by the user. Different
DECT technology. The portfolio comprises IP DECT Access
Points that can easily be added to the LAN and can be
priority levels allow staff to differentiate messages.
• Location Detection can be used by organizations that need
Good reasons for Business Mobility
• Makes employees better reachable
• Helps optimizing service level to customers
complemented with Access Points in a remote location.
to locate people and assets for staff safety, tracking of staff
A broad range of IP DECT handsets offer rich functionality
and alarming scenarios such as SOS and man-down. IP
• Allows staff to be very flexible and effective
like central directory and presence and can be integrated with
DECT offers multi-Access Point based location technology
• Drastically reduces mobile phone costs
various applications for alarming, messaging and location
to accurately locate the IP DECT handsets.
• Fully integrates with SV8500 functionality
services by means of the open interface DMLS (DECT
Messaging and Location Services).
Handsets for every need
IP DECT offers a range of handsets with crystal clear speech,
IP DECT is a very reliable and proven solution. Many
loudspeaker and hands free support, seamless handover,
thousands of customers worldwide use it in various
high DECT security and seamless integration with the
demanding environments such as in industry, healthcare and
SV8500 platform. This provides users an excellent mobile
hospitality. IP DECT can be used in difficult areas such as with
voice communications experience. The portfolio includes the
high reflection or where many wireless systems are active.
durable handset I755 and the M155 Messenger, combining
• Wide choice of handsets, DECT, WiFi and
Smartphone
• Messaging and alarming for integration with
business process
• Accurate localization solution for staff and
patient safety
telephony and messaging in an extreme compact design.
Integrated applications
Most handsets can be equipped with a
Business Mobility IP DECT provides users with integrated
memory card for very easy subscription
applications as well as applications that can be connected
or replacement of the handset.
through the open interface DMLS.
I755 handset
M155 Messenger
directory, so at all times the telephone numbers and names
• For demanding environments
• Ideal for healthcare
of the entire organization are at hand. Users can also see
• SOS and man-down alarm
• Voice and Messaging
the presence of the person they need.
• Messaging and location detection
• Easy to wear
• Antenna diversity
• SOS alarm
• Bluetooth headset support
• Silent (vibra) mode
• Central directory provides users access to the company
• With Text and Alarm messaging staff can be alerted about
incidents such as a fire, nurse calls or status of industrial
13
UNIVERGE® SV8500
Good reasons to choose UNIVERGE®
terminals and handsets
• Modular construction - the interchangeable design
provides easy and cost-effective upgrades, helping to
future-proof this businesses investment
The UNIVERGE® SV8500 supports the latest range of NEC
flexibility. Modularity allows for multiple combinations to fit any
endpoints, including the UNIVERGE DT700/DT300 series,
business niche or personalization requirement. From the front
with their extensive feature set, XML application support,
desk, to the conference room, to knowledge workers who
• Customizable design - choose from a range of
add-on line key modules, faceplates, LCDs, keypads
and even printable side panels
and revolutionary modular design. NEC’s innovative desktop
spend all day on the phone, to remote workers, to executives,
endpoint design is intended to deliver maximum deployment
NEC offers options for all your business needs.
• Customizable function keys - can be adapted to
the exact individual requirements of a business
• User-friendly interface - little or no staff training
required
• Unique Bluetooth handset option – provides
wireless freedom from a desk, also links with
Bluetooth headsets and PDAs
14
Full range of desktop endpoints
®
Uniquely modular business terminals
Bluetooth handset option up to 50 metres wireless range
Add-on 8 line keys or 60 DSS key module ideal for receptions and Call Centers
Our UNIVERGE® DT range of terminals and
handsets is like no other. Their modular
construction means you can chop and change
the design for exact business requirements.
They can then be upgraded at a later stage
without having to replace them – a great
investment protection.
Feature-wise, time saving features such as company
directories, call history and speed dial are instantly
accessible. Not only does this improve productivity,
it increases customer service levels too. Top end
features on the IP phones include colour touch
screens and an ‘XML open interface’ which provides
integration with Microsoft® Outlook databases and
more.
Choice of function keys 12, 24 or ‘Desiless’ LCD
Choice of
keypads
Choice of side panel colours
with option of logo printing
15
UNIVERGE® SV8500
Business Process Integration
In every industry sector, the number of applications which
MobiCall manages all customer alarms, events and inputs
a company utilizes, increases each year. Each application
received from different customer process and notifies the staff
delivers its own set of information, reports, notifications and
by text or voice messaging to their NEC DECT, mobile client
alarms. Specifically for alarms and notifications, the challenge
or fixed phone. MobiCall can also send e-mail or SMS, switch
is how to present all this information in the right format at the
on a siren, switch on lights, activate a contact, open or lock
right time to the right persons. In a hotel this could relate to
doors, inform and escalate any way your enterprise desires.
the replacement of a malfunctioning remote control within
Thanks to close integration of the SV8500 Communication
an acceptable time. In a hospital this could mean sending
Server, NEC’s powerful mobility solutions and MobiCall,
the right medical staff to the right location at the push of an
NEC can guarantee timely response in critical events and
emergency button. In industry it is crucial for an operator to
emergency situations that require real-time feedback, high
react immediately if the production line is stopped.
quality voice calls and correct prioritization of information.
Communication based process automation increases the
Once integrated into the customers’ main business process,
efficiency by minimizing process latency and human error.
NEC equipment becomes the key component for a wide
number of a typical company requirements like alarming,
Using MobiCall as middleware, the SV8500 communication
mobilization and evacuation, building management, personal
solution can integrate with a variety of external applications
protection, emergency call, hotline, crisis management and
such as paging systems, nurse call systems, medical
conference solutions, customer-specific security-related
alarms, fire alarms, public community emergency systems,
applications etc.
building management and workflow systems. Even further,
with the intelligent and rich management interface of
Furthermore easy Computer Telephony Integration (CTI) is
MobiCall, adjustment to ANY customer’s specific integration
possible based on a very powerful Software Developer Kit.
requirement is very easy to accomplish.
This CTI application can be interpreted and utilized by 3rd
party applications.
16
Vertical business solutions
Nowhere is business process integration more visible than
When staff is equipped with DECT terminals, you can use
medics on the move so that they are always instantly
in NEC’s dominance of particular vertical markets. In sectors
the location detection feature to direct the most appropriate
reachable – always ready to provide expertise. Integrated
such as Healthcare, Government, Education, Hospitality,
staff members to tasks. In-room phone terminals with
Unified Communications ensures all parties can
Industry, Services and Retail, NEC offers a dedicated team of
XML screens provide a vivid shop window for the Hotel’s
communicate, collaborate and access the most current
experts to define and craft solutions at both small-business
restaurant, gift shop, fitness centre or any of additional sales
information quickly and easily. Fixed Mobile Convergence
and enterprise levels. We here describe what this means for
outlets. You can even personalise the displays with guests’
solutions for when staff is off-site ensuring that people remain
just two of these areas.
names for extra impact.
fully integrated within the organization’s telephony network.
Hospitality
Healthcare
Rich on-site wireless DECT communication and integrated
A robust and reliable telephony system is an essential
NEC has used its vast experience to develop an entire
messaging keep mobile practitioners always within reach
business tool for hotels. The SV8500 requires little or no
portfolio of tailormade communication solutions for healthcare
through a single personal number. Contact center, front
maintenance and certainly one that will never let the hotelier
professionals. Solutions that help optimise staff efficiency
desk and web applications provide streamlined multi-media
or the guests down.
and reduce overall costs, while simultaneously improving the
communications and ensure friendly and informative services
quality of care and enhancing the patient experience.
to all sorts of enquiries. All these applications and solutions
For example, our wireless telephony solutions connect
are fully integrated with the SV8500 communication server.
Key business drivers for hotels are reducing operational costs
and increasing revenue. For example, with automatic call
distribution combined with state-of-the-art mobility solutions,
you can increase the levels of service provided to guests. And
integration with building management systems creates further
efficiency, safety and productivity improvements. The SV8500
offers all the basic hotel functionalities needed. Automated
wake-up call, message waiting indication, guest voice-mail,
and Direct-Dial-In capabilities are just some features which all
come as standard. NEC furthermore works closely with the
major middleware suppliers. Our communication solutions are
tested and proven to integrate seamlessly with many PMS
and back office systems.
17
UNIVERGE® SV8500
Green goes hand in hand with lower TCO
NEC has always been at the forefront when it comes to
Besides leading in green initiatives the reduced power
technological innovations, many of which are related to
consumption and environmentally-friendly components
environmental protection. Our commitment to innovation
also deliver lower total cost of ownership. Customers will
drives technology developments and product portfolio
appreciate the organizational productivity gains the system
improvements which, in turn, contribute to a better
provides, delivering savings with facilities such as multi-user
environment. These are illustrated by the evolution in
voice conferencing and softphones, and comprehensive ways
enterprise communications from TDM technology to IP
to control operating expenses.
telephony, from hardware to software, and from separate
voice and data solutions to converged solutions and Unified
Communications.
The SV8500 is an ecologically sound and compact system
that uses 23% less power than previous generations of IP
communication servers. NEC provided special attention to
its environmental impact and delivered a RoHS compliant
system that includes:
• Reduced air conditioning requirements for the server
• Recyclable materials and components using
environmentally safe chemicals
• Elimination of lead and mercury in circuit boards
• User documentation provided in electronic format
rather than on paper.
18
UNIVERGE® SV8500 communications platform at a glance
Unified Messaging
UM8700/UM4730
Unified Communications
Business ConneCT
MA4000 - Systems and Expense Management
Unified Communications
Business ConneCT
UNIVERGE® SV8500 server
19-inch
Fixed Mobile Unified Communications
Digital and IP terminals DT300/DT700 range
DECT handsets
SP350 - softphone
Smart Mobile Client
WLAN
handset
19
For further information please contact your local NEC representative or:
EMEA (Europe, Middle East, Africa)
NEC Unified Solutions
www.nec-unified.com
About NEC Corporation: NEC Corporation (NASDAQ: NIPNY) is one of the world’s leading providers of Internet, broadband network and enterprise business solutions dedicated to meeting the specialized needs of its diverse and global base of customers. NEC delivers tailored solutions in
the key fields of computer, networking and electron devices, by integrating its technical strengths in IT and Networks, and by providing advanced semiconductor solutions through NEC Electronics Corporation. The NEC Group employs more than 150,000 people worldwide.
For additional information, please visit the NEC home page at: http://www.nec.com
10-078-02 March 12 © 2012 NEC Corporation. All rights reserved. NEC and the NEC logo are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All trademarks identified with © or TM are registered trademarks or trademarks of
their respective owners. Models may vary for each country, and due to continuous improvements this specification is subject to change without notice. Please refer to your local NEC representative(s) for further details.
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