UNIVERGE SV8500 ® Empowering organizations with advanced Uniﬁed Communications www.nec-unified.com Contents 2 3 Why choose NEC? 4 Why choose UNIVERGE® SV8500? 5 UNIVERGE® SV8500 Communication server 6 Unifying the Enterprise 7 Ensuring business continuity 8 Powerful networking and easy migration 9 Unified Management 10 Unified Messaging 11 Unified Communications & Collaboration 12 Mobile Unified Communications 13 Business Mobility IP DECT 14 Full range of desktop endpoints 15 Uniquely modular business terminals 16 Business Process Integration 18 Green goes hand in hand with lower TCO 19 Communications platform at a glance UNIVERGE® SV8500 Why choose NEC? Being a global player spanning the full spectrum of Based on this vision, we enable organizations to realise ICT product and solutions, NEC is a reliable and stable business value by tailoring their communications to their partner that combines global scope with local presence specific business processes. in supporting customers and channel partners. Our expertise in mobile technologies and applications and NEC Corporation is leader in the integration of IT and network our powerful portfolio of mobile infrastructure and devices, technologies. With over 115,000 employees, global sales of are recognised throughout the industry. Our IP DECT solution, €30B and local presence in 44 countries, NEC’s advanced for example, is an innovative wireless solution that combines technologies meet the complex and ever-changing needs of the advantages of IP telephony with the quality and reliability its customers. of DECT technology. NEC brings more than 100 years of expertise in technological We have extensive experience in implementing customized innovation and invests yearly over €2,2B in R&D across its solutions, drawing on our own portfolio of advanced Unified 12 facilities worldwide, currently owning 74,000 patents. Communications applications as well as those of other industry leaders. By driving and adhering to widely accepted and deployed industry standards, we ensure that our solutions fit perfectly In short customers can rely on us when taking the next step in existing network environments and offer ﬂexible paths for towards truly unifying their communications. future development and growth. When designing new applications and advising customers about new solutions we offer a smooth migration path, which protects existing investments to the maximum. Our UNIVERGE®360 approach places people at the center of communications. 3 UNIVERGE® SV8500 Why choose UNIVERGE® SV8500? 4 The dynamics of business today demands efficient, NEC is uniquely positioned to help companies unify business enabling your executives, knowledge workers, Contact Center seamless communications to enable rapid decision communications and create a competitive advantage. Our agents, operators and both mobile and remote workers to making and customer responsiveness. To succeed at UNIVERGE®360 framework ensures that employees - and their effectively communicate with each other and with customers, this accelerated level, businesses must have the right roles — determine the best means to get information to those channels, suppliers and business partners. It enables your communication tools. NEC provides those businesses who need it, when they need it, wherever they need it. A key organization to take a unified communications approach; with the communications and networking solutions that component of this is Unified Communications. UNIVERGE externally and internally, desktop-to-desktop, by phone, e-mail, enable them to succeed. SV8500 from NEC delivers the promise of UNIVERGE®360 by fax, wireless, instant messaging or chat via your website. ® UNIVERGE® SV8500 Communication server UNIVERGE® SV8500 is a powerful Unified energy-efficient solution can support up to 192,000 ports Communications engine and a key component of NEC’s in a networked environment, providing voice, Unified UNIVERGE®360 architecture, supporting the widest Communications and mobility solutions for tens of thousands range of state-of-the-art applications that enable you to of users. implement your business strategies. At a glance • Premier IP communication solution The SV8500 is the premier IP communication server offering • 19-inch stackable chassis architecture • Empower your employees to do more, faster, easier an extensive IP feature set in a ﬂexible, scalable, secure • Enhance customer responsiveness package. The system facilitates NEC’s desktop productivity • Supports up to 4,000 endpoints in a single system • Encourage teamwork suites to deliver Unified Communications, fixed mobile • Support your increasingly mobile workforce convergence and advanced collaboration, exploiting rich presence, mobility, instant messaging, attendant console, • Wired and wireless extensions • Open standards and Open Application Interface including SIP and XML The UNIVERGE® SV8500 is an enterprise communication click-to-call, unified messaging and conferencing. Besides server designed to easily and efficiently scale to meet these applications the system supports the full range of NEC • Advanced UC solutions the needs of the largest enterprises. The reliable and endpoints. • Delivering on NEC’s green initiative • Safeguards customers’ investments UNIVERGE® SV8500 server 19-inch 5 UNIVERGE® SV8500 Unifying the Enterprise Empowered by UNIVERGE®360 The need to be more competitive and efficient and reveals how your business needs is driving organizations to change the way determine the Unified Infrastructure and Unified their people communicate and collaborate. Communications necessary for a true Unified Business. Our goal is to connect employees with others and with the information they need. This allows them Based on role-enabled communication, to make faster, better-informed decisions from UNIVERGE®360 accelerates decision-making and anywhere, at any time. dramatically improves customer responsiveness. And, by bringing together business data through UNIVERGE®360 is NEC’s approach to unifying a service-oriented architecture, information is enterprise communications. It provides a instantly accessed and transformed into real foundation for understanding the importance of knowledge, and thus into empowerment and putting people at the center of communications competiveness. UNIVERGE®360 It is not about wires and handsets – it’s all about empowering people with applications that help them do their jobs better. Unified Business (Empowerment) - Role-enabled communications - Business communities - Virtual workspace - Business process integration Unified Communications (Efficiency) - Presence, collaboration and contact center - Mobile UC - Messaging - Management UNIVERGE®360 offers a Unified Communication model that identifies empowerment, efficiency and cost reduction in separate layers. 6 Unified Infrastructure (Innovative savings) - Server farms and appliances - Converged networks - UC end-points Ensuring business continuity Highest reliability Remote Office Survivability The architecture of the SV8500 is ideal for mission-critical Optionally dedicated SV8500 servers can be located at situations and ensures highest availability and business remote locations. Whenever the connection with the centrally continuity. Besides its ﬂash drive technology for system located SV8500 server is out of order, all IP equipment at the reliability with a very high MTBF, it provides IP fail-over for remote location can be controlled by the remote server. While stations and trunking, clustered survivability, power failure IP terminals can still be used for handling telephony calls, transfer and call routing for self-healing networks. Advanced remotely installed Media Gateways take care of connecting fault diagnosis, error-correcting memory, and component the remote location with the public network. redundancy with active/standby all add to the high availability and operational continuity provided. The Total Cost of Ownership of these remote servers is minimal due to the fact that no operational maintenance SV8500 system redundancy is supported either as a locally activities are required as data synchronization between redundant solution (i.e. SV8500 servers reside within the the remote locations and the central server is completely same server chassis) or as a spatial redundant solution automated. (SV8500 servers at different locations). Local and spatial redundancy can be combined as well. In order to address both the smaller and larger remote offices, the SV8500 portfolio comprises two types of SV8500 based Secure communications remote servers, allowing up to respectively 100 and 2.000 In addition to providing high availability, the SV8500 offers IP stations to be controlled remotely. With these two servers users a highly secure system, with advanced end-to-end an extremely price competitive solution can be offered that is encryption on voice and signalling streams as well as fully tailored to customer specific requirements. authentication and authorization. Physically separated interfaces for management and signalling add to the security of the solution. 7 UNIVERGE® SV8500 Powerful networking and easy migration The SV8500 provides the most advanced IP Because the UNIVERGE® SV8500 uses the same media communications, including voice, data and multimedia, gateways, interface cards, terminals, applications and over one network. Remote locations can be seamlessly maintenance plans as other NEC systems, customers and linked to share resources and features through peer- partners can reuse components installed and in stock. to-peer connectivity. Existing customers with NEC’s legacy systems will also • Powerful networking for economy and efﬁciency experience minimal impact to the organization when migrating • Up to 192,000 ports in a single network Multiple UNIVERGE SV8500 servers can be networked to to the SV8500, thanks to the use of familiar features and • Support for VoIP and traditional voice provide voice, Unified Communications and mobility solutions programming, avoiding the need for additional training. ® for tens of thousands of users. Migrating to the SV8500 gives you access to expanded Migration protects investments features that help you become more agile, compete on a The SV8500’s interoperability protects investment in earlier larger scale and improve customer satisfaction. NEC products. Using both FCCS (Fusion) and CCIS networking for seamless integration, the SV8500 can be networked with other NEC products, including the SV8300, SV7000, 2400 IPX and iS3000. Thanks to the ability to accommodate for existing systems such as SV7000 and/or NEAX 2400 IPX systems, the UNIVERGE® SV8500 provides existing customers with an excellent growth path to full IP. 8 At a glance • Simpliﬁed management and reduced Total Cost of Ownership • Interoperability protects investments Unified Management The ability to centrally manage its communication system Web-based management is provided by the UNIVERGE® Expense control solutions enhance your organization’s is of strategic importance to any company, enabling an MA4000 Management System that enables users to access efficiency and cost validation by providing the right tools organization to keep a ﬁrm grip on communication costs, the system remotely through a personalized portal. To ensure to effectively manage IT operations and services. Modular reachability and the serviceability of its system. application integration, feature transparency and survivability architecture lets you expand system functionality, giving in the event of network failures, MA4000 can be used to you the ﬂexibility to meet special project requirements and Secure, easy-to-use and robust, our suite of management create a geographically distributed unified system with a market trends. solutions is designed to increase overall productivity while single image. Additionally, the MA4000 Expense Manager delivering ﬂexibility and simplicity. Integrating with your current offers the full set of TEM (Telecom Expense Management) administration, IT-friendly user interfaces take the mystery out applications, such as call accounting, billing, invoicing, mobile of voice system configuration and administration. management, budget control, asset management, etc. Keeping in control • Centralized, intuitive and open management system • Single point of entry, open interfaces and optimum fit in IT domain • Management without superﬂuous actions • Advanced security through extensive controls • Intelligent decision making starts with qualiﬁed information • Better and easy insight in ﬁxed and mobile call costs • Support of latest technologies, such as virtualization, 64 bit and IPv6 System Management MA4000 9 UNIVERGE® SV8500 Unified Messaging In today’s economy Uniﬁed Messaging is vital. There is With UM4730 users may retrieve messages from any location. no company in business today that does not have some UM4730 is even capable of sending RSS feeds for new sort of voice-mail and e-mail access, while fax is still a message notifications if a user wishes to do so. mandatory medium in many ﬁnancial and legal sectors. With Uniﬁed Messaging a user has instant access to UM4730 Visual Messaging applications integrate the UM4730 e-mail, voice-mail and fax in one portal, wherever he or with the desktop to allow control over live telephone traffic and she is and whatever device used (i.e. phone, computer, messages. The application conveniently manages incoming tablet or other mobile device). and outgoing calls, voice-mail, and faxes all from standard e-mail clients such as Microsoft Outlook, Lotus Notes and NEC’s SV8500 offers perfect Unified Messaging solutions Novell GroupWise. with either: • UM4730: a Linux-based cost effective solution, designed for small to medium-sized organizations or • UM8700: a Windows-based feature rich and scalable solution fit to cope with critical communications challenges UM8700 UM8700 goes further and provides Unified Messaging with multiple levels of redundancy and support of centralized, distributed or hybrid telephony architectures. It allows to respond to voice-mail and e-mail, schedule meetings and The time required for managing these Unified Messaging make calls while driving using only voice or to create custom systems is reduced to a minimum due to the high level of screening rules for incoming phone calls and screen incoming integration with the MA4000 system management solution. calls in real-time. UM4730 UM8700 offers a high level of interoperability and works with UM4730 combines voice-mail, automated attendant, text-to- existing telephone and e-mail systems and data infrastructure. speech, fax functionality and notification into a fully integrated This allows for increasing productivity while leveraging existing business solution. It includes hospitality integration with more investments. than 20 multi-lingual prompt sets. 10 Unified Communications & Collaboration With organizations becoming increasingly fragmented, information, voice-mail, directory services, operator and departments more ﬂexibile and employees more mobile, call routing. Simple and cost-effective to deploy, Business collaboration is a means of enabling them to work together, ConneCT’s three user modes – employee, operator and in real time, and interact efﬁciently and effectively with contact center agent – use the same server, a single database each other, with clients and suppliers. Presence is about and with a common user interface, and are managed from a being able to share one’s availability status so everyone is central point. ConneCT helps unifying an entire organization, enabling Business ConneCT • Business ConneCT offers Unified Communications for a really • Single point of contact for your customers, 24/7 affordable price. individuals, departments and locations to work more efficiently • Business ConneCT is very easy to use and hardly requires by ensuring seamless internal and external communications. any end-user training. One intuitive user interface shows the Users can connect from wherever they are via phones, PCs, relevant items on the screen, depending on your role. mobile devices and the web effortlessly. • One solution for Operators, Contact Center Agents and Employees • Improves efﬁciency, ﬂexibility and productivity of your employees aware of it and can act accordingly. Our all-in-one Unified Communications suite Business Good reasons for Business ConneCT • Business ConneCT offers tight integration with DECT and other mobile phones. The central company directory is Business ConneCT offers all the advanced communications also accessible from DECT, Mobile and Desktop Phones, functionality you need, including call control and group including presence information. Text messages can be sent to DECT and mobile phone users from anywhere in Business ConneCT. • Business ConneCT enables you to improve your business. Business ConneCT Contact Center creates a consistent customer experience with a single point of contact for voice calls and e-mails. • Business ConneCT is easy to install and maintain. The installation process is guided via wizards and a System • Simpliﬁed call handling - users manage all their communications from their desktop, which reduces waiting times and lost calls • Facilitates mobile and home workers. Treats the mobile and the desk phone as a single device, using one number • Multilingual announcements and user interface • Monitor and improve your business process. Presence reporting allows managers to monitor activity of their team, helping to enhance employee performance • Secure instant and mobile messaging, rich presence management and directories • Integrates with Microsoft® Outlook, Microsoft® Office • Minimal user training required Health screen confirms that all critical components are Operator Contact Center Employee functioning correctly. 11 UNIVERGE® SV8500 Mobile Unified Communications In today’s ﬂexible and fast-moving business environment, Fixed Mobile Convergence smartphone integration Voice over WLAN employees are never in one place for very long. Organizations The Business Mobility Smart Mobile Client solution for FMC The Business Mobility MH150 and MH160 WLAN handsets may accommodate ﬂexible workspaces and employees need provides a sophisticated application on the smart phone, can be connected to any enterprise grade voice enabled Wifi to roam freely throughout the premises. Mobile workers can making it a true extension of the SV8500 system. The client network and providing a tight integration with the SV8500 be just about anywhere: at the office, between appointments, provides the user with PBX functionality as well as mobile system. They also offer mobile control of applications like nurse on business travel or working from home. UC functionality such as presence and central directory. The call and workﬂow process participation. An overview: integration with SV8500 is arranged with a dedicated mobility • SV8500 functionality such as hold, transfer and operator Enabling staff to be mobile provides numerous benefits. gateway integrating with SIP and application interfaces. Productivity increases, customer service is enhanced and • Single-number reachability and single-number identity via no opportunities are lost due to missed calls. NEC Business Mobility provides a choice of mobility solutions including Fixed Mobile Convergence, Voice over WLAN and IP DECT, powerful applications and a rich choice of wireless terminals and smart phone integration. the enterprise number • Ability to use PBX functionality such as hold, transfer and operator assistance • Various routing options such as Least Cost Routing and call/answer from desk phone • Mobile UC including central directory, presence of colleagues and instant messaging • Multi-platform compatibility for iPhone, Android, BlackBerry and Nokia 12 assistance • Application integration, such as for messaging and alarming • MH160 durable version with enlarged earpiece for noisy environments, rubberized grip and push-to-talk • Optimal quality of service and security levels Business Mobility IP DECT The Business Mobility IP DECT solution delivers on-site processes. The messaging functionality includes individual wireless telephony combining the benefits of IP technology messages to terminals, broadcast messages to a group of with the superior quality and facilities of the well established terminals and confirmation messages by the user. Different DECT technology. The portfolio comprises IP DECT Access Points that can easily be added to the LAN and can be priority levels allow staff to differentiate messages. • Location Detection can be used by organizations that need Good reasons for Business Mobility • Makes employees better reachable • Helps optimizing service level to customers complemented with Access Points in a remote location. to locate people and assets for staff safety, tracking of staff A broad range of IP DECT handsets offer rich functionality and alarming scenarios such as SOS and man-down. IP • Allows staff to be very ﬂexible and effective like central directory and presence and can be integrated with DECT offers multi-Access Point based location technology • Drastically reduces mobile phone costs various applications for alarming, messaging and location to accurately locate the IP DECT handsets. • Fully integrates with SV8500 functionality services by means of the open interface DMLS (DECT Messaging and Location Services). Handsets for every need IP DECT offers a range of handsets with crystal clear speech, IP DECT is a very reliable and proven solution. Many loudspeaker and hands free support, seamless handover, thousands of customers worldwide use it in various high DECT security and seamless integration with the demanding environments such as in industry, healthcare and SV8500 platform. This provides users an excellent mobile hospitality. IP DECT can be used in difficult areas such as with voice communications experience. The portfolio includes the high reﬂection or where many wireless systems are active. durable handset I755 and the M155 Messenger, combining • Wide choice of handsets, DECT, WiFi and Smartphone • Messaging and alarming for integration with business process • Accurate localization solution for staff and patient safety telephony and messaging in an extreme compact design. Integrated applications Most handsets can be equipped with a Business Mobility IP DECT provides users with integrated memory card for very easy subscription applications as well as applications that can be connected or replacement of the handset. through the open interface DMLS. I755 handset M155 Messenger directory, so at all times the telephone numbers and names • For demanding environments • Ideal for healthcare of the entire organization are at hand. Users can also see • SOS and man-down alarm • Voice and Messaging the presence of the person they need. • Messaging and location detection • Easy to wear • Antenna diversity • SOS alarm • Bluetooth headset support • Silent (vibra) mode • Central directory provides users access to the company • With Text and Alarm messaging staff can be alerted about incidents such as a fire, nurse calls or status of industrial 13 UNIVERGE® SV8500 Good reasons to choose UNIVERGE® terminals and handsets • Modular construction - the interchangeable design provides easy and cost-effective upgrades, helping to future-proof this businesses investment The UNIVERGE® SV8500 supports the latest range of NEC ﬂexibility. Modularity allows for multiple combinations to fit any endpoints, including the UNIVERGE DT700/DT300 series, business niche or personalization requirement. From the front with their extensive feature set, XML application support, desk, to the conference room, to knowledge workers who • Customizable design - choose from a range of add-on line key modules, faceplates, LCDs, keypads and even printable side panels and revolutionary modular design. NEC’s innovative desktop spend all day on the phone, to remote workers, to executives, endpoint design is intended to deliver maximum deployment NEC offers options for all your business needs. • Customizable function keys - can be adapted to the exact individual requirements of a business • User-friendly interface - little or no staff training required • Unique Bluetooth handset option – provides wireless freedom from a desk, also links with Bluetooth headsets and PDAs 14 Full range of desktop endpoints ® Uniquely modular business terminals Bluetooth handset option up to 50 metres wireless range Add-on 8 line keys or 60 DSS key module ideal for receptions and Call Centers Our UNIVERGE® DT range of terminals and handsets is like no other. Their modular construction means you can chop and change the design for exact business requirements. They can then be upgraded at a later stage without having to replace them – a great investment protection. Feature-wise, time saving features such as company directories, call history and speed dial are instantly accessible. Not only does this improve productivity, it increases customer service levels too. Top end features on the IP phones include colour touch screens and an ‘XML open interface’ which provides integration with Microsoft® Outlook databases and more. Choice of function keys 12, 24 or ‘Desiless’ LCD Choice of keypads Choice of side panel colours with option of logo printing 15 UNIVERGE® SV8500 Business Process Integration In every industry sector, the number of applications which MobiCall manages all customer alarms, events and inputs a company utilizes, increases each year. Each application received from different customer process and notifies the staff delivers its own set of information, reports, notifications and by text or voice messaging to their NEC DECT, mobile client alarms. Specifically for alarms and notifications, the challenge or fixed phone. MobiCall can also send e-mail or SMS, switch is how to present all this information in the right format at the on a siren, switch on lights, activate a contact, open or lock right time to the right persons. In a hotel this could relate to doors, inform and escalate any way your enterprise desires. the replacement of a malfunctioning remote control within Thanks to close integration of the SV8500 Communication an acceptable time. In a hospital this could mean sending Server, NEC’s powerful mobility solutions and MobiCall, the right medical staff to the right location at the push of an NEC can guarantee timely response in critical events and emergency button. In industry it is crucial for an operator to emergency situations that require real-time feedback, high react immediately if the production line is stopped. quality voice calls and correct prioritization of information. Communication based process automation increases the Once integrated into the customers’ main business process, efficiency by minimizing process latency and human error. NEC equipment becomes the key component for a wide number of a typical company requirements like alarming, Using MobiCall as middleware, the SV8500 communication mobilization and evacuation, building management, personal solution can integrate with a variety of external applications protection, emergency call, hotline, crisis management and such as paging systems, nurse call systems, medical conference solutions, customer-specific security-related alarms, fire alarms, public community emergency systems, applications etc. building management and workﬂow systems. Even further, with the intelligent and rich management interface of Furthermore easy Computer Telephony Integration (CTI) is MobiCall, adjustment to ANY customer’s specific integration possible based on a very powerful Software Developer Kit. requirement is very easy to accomplish. This CTI application can be interpreted and utilized by 3rd party applications. 16 Vertical business solutions Nowhere is business process integration more visible than When staff is equipped with DECT terminals, you can use medics on the move so that they are always instantly in NEC’s dominance of particular vertical markets. In sectors the location detection feature to direct the most appropriate reachable – always ready to provide expertise. Integrated such as Healthcare, Government, Education, Hospitality, staff members to tasks. In-room phone terminals with Unified Communications ensures all parties can Industry, Services and Retail, NEC offers a dedicated team of XML screens provide a vivid shop window for the Hotel’s communicate, collaborate and access the most current experts to define and craft solutions at both small-business restaurant, gift shop, fitness centre or any of additional sales information quickly and easily. Fixed Mobile Convergence and enterprise levels. We here describe what this means for outlets. You can even personalise the displays with guests’ solutions for when staff is off-site ensuring that people remain just two of these areas. names for extra impact. fully integrated within the organization’s telephony network. Hospitality Healthcare Rich on-site wireless DECT communication and integrated A robust and reliable telephony system is an essential NEC has used its vast experience to develop an entire messaging keep mobile practitioners always within reach business tool for hotels. The SV8500 requires little or no portfolio of tailormade communication solutions for healthcare through a single personal number. Contact center, front maintenance and certainly one that will never let the hotelier professionals. Solutions that help optimise staff efficiency desk and web applications provide streamlined multi-media or the guests down. and reduce overall costs, while simultaneously improving the communications and ensure friendly and informative services quality of care and enhancing the patient experience. to all sorts of enquiries. All these applications and solutions For example, our wireless telephony solutions connect are fully integrated with the SV8500 communication server. Key business drivers for hotels are reducing operational costs and increasing revenue. For example, with automatic call distribution combined with state-of-the-art mobility solutions, you can increase the levels of service provided to guests. And integration with building management systems creates further efficiency, safety and productivity improvements. The SV8500 offers all the basic hotel functionalities needed. Automated wake-up call, message waiting indication, guest voice-mail, and Direct-Dial-In capabilities are just some features which all come as standard. NEC furthermore works closely with the major middleware suppliers. Our communication solutions are tested and proven to integrate seamlessly with many PMS and back office systems. 17 UNIVERGE® SV8500 Green goes hand in hand with lower TCO NEC has always been at the forefront when it comes to Besides leading in green initiatives the reduced power technological innovations, many of which are related to consumption and environmentally-friendly components environmental protection. Our commitment to innovation also deliver lower total cost of ownership. Customers will drives technology developments and product portfolio appreciate the organizational productivity gains the system improvements which, in turn, contribute to a better provides, delivering savings with facilities such as multi-user environment. These are illustrated by the evolution in voice conferencing and softphones, and comprehensive ways enterprise communications from TDM technology to IP to control operating expenses. telephony, from hardware to software, and from separate voice and data solutions to converged solutions and Unified Communications. The SV8500 is an ecologically sound and compact system that uses 23% less power than previous generations of IP communication servers. NEC provided special attention to its environmental impact and delivered a RoHS compliant system that includes: • Reduced air conditioning requirements for the server • Recyclable materials and components using environmentally safe chemicals • Elimination of lead and mercury in circuit boards • User documentation provided in electronic format rather than on paper. 18 UNIVERGE® SV8500 communications platform at a glance Unified Messaging UM8700/UM4730 Unified Communications Business ConneCT MA4000 - Systems and Expense Management Unified Communications Business ConneCT UNIVERGE® SV8500 server 19-inch Fixed Mobile Unified Communications Digital and IP terminals DT300/DT700 range DECT handsets SP350 - softphone Smart Mobile Client WLAN handset 19 For further information please contact your local NEC representative or: EMEA (Europe, Middle East, Africa) NEC Unified Solutions www.nec-unified.com About NEC Corporation: NEC Corporation (NASDAQ: NIPNY) is one of the world’s leading providers of Internet, broadband network and enterprise business solutions dedicated to meeting the specialized needs of its diverse and global base of customers. NEC delivers tailored solutions in the key fields of computer, networking and electron devices, by integrating its technical strengths in IT and Networks, and by providing advanced semiconductor solutions through NEC Electronics Corporation. The NEC Group employs more than 150,000 people worldwide. For additional information, please visit the NEC home page at: http://www.nec.com 10-078-02 March 12 © 2012 NEC Corporation. All rights reserved. NEC and the NEC logo are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All trademarks identified with © or TM are registered trademarks or trademarks of their respective owners. Models may vary for each country, and due to continuous improvements this specification is subject to change without notice. Please refer to your local NEC representative(s) for further details.
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