2102332 HL2J 19T201 FA
2017-MODEL NEXT GENERATION POLICE INTERCEPTOR
POWERTRAIN LIMITED WARRANTY
THIS FORD POWERTRAIN LIMITED WARRANTY COVERAGE IS A SUPPLEMENT TO THE
FORD MOTOR COMPANY NEW VEHICLE LIMITED WARRANTY COVERAGE, AS SPECIFIED
IN THE WARRANTY GUIDE. QUALIFIED 2017-MODEL NEXT GENERATION POLICE
INTERCEPTOR VEHICLES ARE COVERED BY THE TERMS OF THE NEW VEHICLE LIMITED
WARRANTY COVERAGE, AS SPECIFIED IN THE WARRANTY GUIDE, EXCEPT AS
INDICATED IN THIS STATEMENT.
In the States of Florida and New York, this is a 5 Year or
100,000 Mile Ford Powertrain Limited Warranty for
2017 Ford Next Generation Police Interceptor Vehicles
The 5 year or 100,000 mile Ford Powertrain Limited Warranty coverage is provided on
eligible 2017 Ford Next Generation Police Interceptor Vehicles sold to customers in the
States of Florida and New York. Ford Motor Company will provide for repair or
replacement of covered components on the vehicle during the Ford Powertrain Limited
Warranty coverage in accordance with the following terms, conditions, and limitations.
• When Limited Warranty Coverage Begins and Ends. Under the Ford Powertrain
Limited Warranty coverage, coverage begins at the New Vehicle Limited Warranty Start
Date and Zero Miles. Coverage ends at the earlier of five years or 100,000 miles from
the New Vehicle Warranty Start Date or Zero Miles.
• Eligible vehicles. All 2017 Ford Next Generation Police Interceptor vehicles sold in the
states of Florida and New York.
• Repairs covered under the Ford Powertrain Limited Warranty Coverage. Your Ford
dealership will repair, replace, or adjust all covered components, as specified under
Parts Coverage, that fail due to defective material or workmanship or wear and tear
resulting from defective material or workmanship during the applicable Ford Powertrain
Limited Warranty coverage period. Damage and items not covered under the Ford
Powertrain Limited Warranty are specified under What Is NOT Covered.
• Covered components. 29 powertrain components. (See Parts Coverage herein.)
HL2J 19T201 FA
April 2016
1st Printing
Where to go for covered repairs:
Unless you need an emergency service or repair, we recommend that you return to your
selling dealer to obtain repairs or service to your vehicle. However, you may obtain
repairs or service to the vehicle under this Ford Powertrain Limited Warranty from any
Ford dealership in the U.S. and Canada.
If the vehicle should need an emergency service or repair in the United States, Canada or
Mexico and the vehicle is inoperable, you may use other repair or service facilities if all
local Ford dealerships within a 25 mile radius are closed.
To request reimbursement, you must provide a copy of the repair order and proof of
payment to your selling dealer or contact 1-800-321-7790. You have one year from the
repair order open date or payment receipt date to request your refund.
• Repairs. All warranty repairs of covered components MUST be made with new service
parts or remanufactured parts authorized by Ford Motor Company.
• Care of vehicle. Your vehicle must be properly operated and maintained in accordance
with the Scheduled Maintenance Services in the Service Guide of the Owner’s Manual
for the vehicle. Proof of Scheduled Maintenance Services includes maintenance
records that show mileage, date of maintenance service, VIN, and the maintenance
that was performed. Scheduled Maintenance Service requires period service checks
based on mileage internals and the make and model of your vehicle. Please review the
Owner’s Guide for your Scheduled Maintenance Service requirements that are
provided at the time of vehicle purchase. If you perform your own Scheduled
Maintenance Services, you must maintain a log including date, mileage, and
description of each maintenance service and provide corresponding receipts for
purchases parts and fluids. Failure to perform Scheduled Maintenance as specified in
the Service Guide will invalidate warranty coverage on parts affected by proper
operation or by the lack of maintenance.
• Roadside Assistance Coverage. Ford has contracted with Cross Country Motor Club,
Inc., a licensed auto club to provide Roadside Assistance services on your vehicle.
Cross Country Motor Club’s address and phone number is P.O. Box 9145, Medford MA
02155, 1-800-241-3673. Roadside Assistance coverage also accompanies the vehicle
(up to one hundred dollars ($100) in benefits) for the following items (including the cost
of the service call and labor costs for services performed at the site of the
disablement):
- Lock-out assistance
- Flat tire changes
- Battery jump-starts (electric powered vehicles’ main power cell batteries are included),
limited to not more than three (3) "no charge" service calls during any twelve (12)
month period
- Out of fuel assistance - the delivery of gasoline or diesel fuel to you, including the
cost of up to two (2) gallons of gasoline or five (5) gallons of diesel fuel for diesel
engine vehicles, limited to not more than three (3) "no charge" service calls during
any twelve (12) month period
- Towing up to $100 per incident. Towing is limited to one (1) tow per disablement to
the Selling Dealer or Ford franchised dealership.
• Items not covered by Roadside Assistance Coverage. Roadside Assistance does
not provide coverage for: (a) replacement parts, (b) gasoline (except for an out of fuel
assistance call) (c) tire repair, (d) rental of towing equipment, (e) storage fees, (f) fees
for labor performed at a garage or service facility or (g) any "out of fuel" service if the
vehicle is located at Your residence or an operating commercial fueling station, (h)
impound towing or towing by a person other than a licensed service station or garage,
and (i) the assistance of any private parties.
WHEN YOU CALL FOR SERVICE, YOU WILL BE CONNECTED WITH THE
DISPATCHER AND A SERVICE VEHICLE WILL BE SENT TO YOUR LOCATION.
PLEASE PROVIDE THE DISPATCHER WITH:
(1) Your name, address and the VIN;
(2) the exact location of the Vehicle, and
(3) the nature of your Emergency
LIMIT OF LIABILITY: If You prefer to arrange Your own roadside assistance or towing,
We will reimburse You up to $100 per disablement for the emergency expenses You
actually incur, provided that within twenty (20) days of the disablement You send a
written request for Roadside Assistance benefits that includes a statement of Your loss
and the original receipts for Your expenses to Ford Roadside at the address shown
herein.
• Transferability. This Ford Powertrain Limited Warranty coverage is transferable. If you
sell your vehicle, the remaining Ford Powertrain Limited Warranty coverage remains in
effect for the new owner.
THIS FORD POWERTRAIN WARRANTY COVERAGE GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE
TO STATE. TO THE EXTENT ALLOWED BY LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO
THIS VEHICLE IS LIMITED IN DURATION TO THE TERM OF THIS WRITTEN
WARRANTY. FORD MOTOR COMPANY AND YOUR DEALERSHIP SHALL NOT BE
LIABLE FOR LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, OR FOR ANY
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY WILL LAST OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. FORD
POWERTRAIN LIMITED WARRANTY COVERAGE, IF APPLICABLE, IS IN ADDITION
TO ANY REMAINING NEW VEHICLE LIMITED WARRANTY COVERAGE. FORD
MOTOR COMPANY DOES NOT AUTHORIZE ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS FORD POWERTRAIN
LIMITED WARRANTY. VALID ONLY IN THE U.S. AND CANADA.
5-Year/100,000-Mile Ford Powertrain Limited Warranty Florida and New York Sales ONLY
Parts Coverage Under the Ford Powertrain Limited Warranty:
Rear-Wheel-drive axle
Engine
• Axle Shafts
• All Internal Lubricated Parts
• Drive Axle Housing and Front Axle
• Cylinder Block
Housing for 4x4 (Including All Internal
• Cylinder Heads
Parts)
• Flywheel
• Driveshaft
• Manifold (Exhaust and Intake)
• Seals and Gaskets
• Manifold and Bolts
• Universal and Constant Velocity Joints
• Oil Pan
• Oil Pump
Front-Wheel-drive axle
• Seals and Gaskets
• Axle Shafts
• Thermostat
• Final Drive Housing and Rear Axle
Housing for AWD (Including All Internal
• Thermostat Housing
Parts)
• Timing Chain Cover
• Hubs, Automatic Front Locking
• Timing Chain (Gears or Belt)
(Four-Wheel Drive)
• Turbocharger/Supercharger Unit
• Locking Rings (Four-Wheel Drive)
(Factory Installed)
• Seals and Gaskets
• Valve Covers
• Universal and Constant Velocity Joints
• Water Pump
Transmission
• All Internal Parts
• Seals and Gaskets
• Torque Converter
• Transfer Case (Including All Internal
Parts)
• Transmission Case
NOTE: This coverage includes only the items listed under Parts Coverage and does
not include either front-end alignment or wheel balancing.
What Is NOT Covered by This Ford Powertrain Limited Warranty:
Unless stated otherwise, this Ford Powertrain Limited Warranty does not cover:
a) Repairs covered by manufacturer recalls or any insurance;
b) Service adjustments, cleaning not made with a covered repair and software upgrades;
c) Repairs to any engine, transmission and final drive components for damages caused
by an after-market (non-factory installed) part, including but not limited to: turbocharger
or supercharger, Compressed Natural Gas (CNG), Liquid Propane Gas (LPG), Nitrous
Oxide fuel system modification or any other performance enhancing powertrain
components including but not limited to Ford racing parts or accessories;
d) Repairs caused by loss of lubricants or fluids or contamination of oil, fluids or fuel and
repairs caused by continued operation of the vehicle after loss of lubricant or fluids or
contamination of oil, fluids or fuel;
e) Repairs caused by improper or unauthorized service procedures, collisions or other
physical damage to the Vehicle, damage caused by foreign objects, unreasonable use
or continued use with an obvious failure (including driving over curbs, overloading, or
using the Vehicle as a stationary power source), damage from fire or explosions, road
hazards, other casualty losses, or losses due to negligence, racing or Failures caused
by: (1) alterations or modifications of the Vehicle, including the body, chassis, or
components, after the Vehicle leaves the control of the manufacturer (any part or
accessory that is not permanently affixed to the Vehicle at point of sale); (2) tampering
with the Vehicle or the emissions systems and components; (3) the installation or use
of any mechanical or electrical part not approved, certified or authorized by the
Vehicle’s manufacturer or any repair caused by after-market (non-factory approved)
PCM reprogramming; or (4) any part designated for "off-road only" that is not installed
by the manufacturer, including, but not limited to, lift kits, oversized tires, after-market
wheels that do not provide equivalent fit and function as the original equipment
installed by the manufacturer, roll bars, cellular phones, alarm systems, automatic
starting systems and performance-enhancing powertrain components;
f) Damage caused by the environment and pollution, including airborne fallout, corrosion
chemicals, debris, tree sap, salt, hail, windstorm, lightning, freezing, flooding,
earthquake, snow or ice;
g) Damage caused by theft, vandalism, terrorism, riot or acts of war;
h) Any Incomplete Vehicle plan or Diesel Equipped Vehicle plan that exceeds the
selected hour parameter for coverage expiration.
i) Repairs caused by lack of required or recommended maintenance;
j) Scheduled Maintenance Services;
k) Repairs needed to a covered part caused by the Failure of a non-covered part;
l) Repairs to the Vehicle if the odometer or hour meter is altered, broken, repaired or
replaced so that We cannot determine the actual mileage on the Vehicle;
m) Loss of use of the Vehicle, loss of income, special or consequential damages, and
personal expenses, such as motels, food, gas and mileage (except as provided by
Roadside Assistance);
n) Rental vehicle charges or fees such as mileage charges, drop-off fees, insurance, or
gasoline;
o) State or local taxes for Rental Car Reimbursement;
p) Vehicles manufactured for sale outside the United States, District of Columbia or
Canada;
q) Repairs required as a result of operation outside the United States, District of
Columbia, Mexico, Guam, Puerto Rico, Virgin Islands, American Samoa or Canada;
r) Shop supplies and disposal of environmental wastes from the Vehicle or fuel used
during the repair of Your vehicle or storage fees;
s) A Vehicle is excluded from coverage if, (1) the New Vehicle Limited Warranty for the
Vehicle or specified component parts are voided, in whole or part, (2) the Vehicle is a
Branded or Salvaged Vehicle, or (3) if We cannot determine the VIN.
t) Any vehicle that is not classified as a Ford Next Generation Police Interceptor;
u) Batteries of all types and cables, belts, hoses, hose clamps, brakes (front hub, drums,
shoes, linings, disc rotors, pads), manual transmission clutch disc, exhaust system
(includes catalytic converter), spark plugs, squeaks, rattles, tires, tune-ups, wheel
balancing, wheel alignment, (LED and HID lights, bulbs, sealed beam and lenses),
fogging of lamp assemblies, and shock absorbers.
v) Service adjustments and cleaning, fixed (non-moving) body parts, bumpers, glass,
moldings,ornamentation, paint, rust, sheet metal, structural underbody framework, side
and rear view mirrors (glass and housing), water leaks, wind noise, weatherstrips,
wheels, wheel studs, wheel covers, convertible top and bow, fabric, liners, fasteners,
carpets, dash pad, wiper blades, knobs, trim, upholstery, physical damage or cosmetic
issues.
w) Costs or expenses for the teardown, rental expense, inspection or diagnosis of
Failures.
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