2 Mega-pixel PoE Plus Speed Dome IP Camera with Extended

2 Mega-pixel PoE Plus Speed Dome IP Camera with Extended
2 Mega-pixel PoE Plus
Speed Dome IP Camera
with Extended Support
►ICA-E6260
2 Mega-pixel PoE Plus Speed Dome IP Camera
ICA-E6260
Copyright
Copyright  2016 by PLANET Technology Corp. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Any software described in this manual is sold or licensed "as it is".
Should the programs prove defective following their purchase, the buyer (and not PLANET,
its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software. Further,
PLANET reserves the right to revise this publication and to make changes from time to time
in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, for example, use only shielded interface cables when
connecting to computer or peripheral devices. Any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal
operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer
manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, end
users of electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste; they should be collected separately.
Revision
User’s Manual of PLANET 2 Mega-pixel PoE Plus Speed Dome IP Camera
Model: ICA-E6260
Rev: 1.00 (March, 2016)
Part No. EM-ICA-E6260_v1.0
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Table of Contents
Chapter 1.
Product Introduction ............................................................................................. 7
1.1
Package Contents ................................................................................................ 7
1.2
Overview .............................................................................................................. 8
1.3
Features ............................................................................................................. 13
1.4
Product Specifications........................................................................................ 14
Chapter 2.
Hardware Interface ............................................................................................ 17
2.1
Physical Descriptions ......................................................................................... 17
2.1.1 Identification of ICA-E6260 Rear Panel and Connectors ........................... 17
2.1.2 Identification of ICA-E6260 Connectors ..................................................... 18
2.2
Hardware Installation ......................................................................................... 19
2.2.1 Unpack the Camera .................................................................................... 19
2.2.2 Attach the Safety Strap ............................................................................... 22
2.2.3 Inserting the Cable...................................................................................... 24
2.2.4 Mounting the Camera ................................................................................. 24
2.2.5 Powering on the Camera via Power Adapter ............................................. 25
2.2.6 Connecting the Camera to Network ........................................................... 26
2.3
Initial Utility Installation ....................................................................................... 27
2.4
Using UPnP of Windows XP or 7 ....................................................................... 30
2.4.1 Windows XP ............................................................................................... 30
2.4.2 Windows 7 .................................................................................................. 35
2.5
Setting Up ActiveX for the Camera .................................................................... 37
2.5.1 Internet Explorer 6 for Windows XP ........................................................... 37
2.5.2 Internet Explorer 7 for Windows XP ........................................................... 37
2.5.3 Internet Explorer 7 for Windows Vista ........................................................ 38
Chapter 3.
Web-based Management................................................................................... 40
3.1
Introduction ........................................................................................................ 40
3.2
Connecting to the Camera ................................................................................. 40
3.3
Live Viewing ....................................................................................................... 44
3.4
PTZ Control Panel ............................................................................................. 47
3.4.1 Preset ......................................................................................................... 48
3.4.2 Touring Control ........................................................................................... 53
3.4.3 Scan Control ............................................................................................... 54
3.4.4 Auto Tracking .............................................................................................. 56
3.5
Configuration ...................................................................................................... 58
3.6
Host Setup ......................................................................................................... 59
3.6.1 Host............................................................................................................. 59
3.6.2 GPS Position .............................................................................................. 60
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3.7
Date and Time.................................................................................................... 61
3.8
Network .............................................................................................................. 63
3.8.1 IP Address Filtering ..................................................................................... 63
3.8.2 Port Mapping .............................................................................................. 65
3.8.3 HTTPS ........................................................................................................ 67
3.8.4 IEEE 802.1X ............................................................................................... 67
3.8.5 SNMP Setting ............................................................................................. 69
3.8.6 RTP ............................................................................................................. 71
3.8.7 Network ....................................................................................................... 72
3.9
IP Settings .......................................................................................................... 75
3.9.1 Connection Type ......................................................................................... 75
3.9.2 DNS ............................................................................................................ 77
3.9.3 DDNS .......................................................................................................... 78
3.10
Video & Audio..................................................................................................... 81
3.10.1 Camera Options .......................................................................................... 81
3.10.2 Compression............................................................................................... 82
3.10.3 Video ........................................................................................................... 86
3.10.4 Audio ......................................................................................................... 101
3.11
Event ................................................................................................................ 103
3.11.1 Event Server ............................................................................................. 103
3.11.2 Event Configuration .................................................................................. 106
3.11.3 Event List .................................................................................................. 114
3.11.4 Manual Event ............................................................................................ 118
3.12
Local Storage ................................................................................................... 119
3.12.1 Status ........................................................................................................ 119
3.12.2 Utilities ...................................................................................................... 120
3.12.3 File Management ...................................................................................... 124
3.13
System ............................................................................................................. 127
3.13.1 User Account ............................................................................................ 127
3.13.2 System Info ............................................................................................... 128
3.13.3 Factory Default ......................................................................................... 128
3.13.4 Firmware Upload ...................................................................................... 129
3.13.5 Save & Reboot.......................................................................................... 129
3.13.6 Logout ....................................................................................................... 130
Appendix A. The Dimensional Diagram of Stand ................................................................. 131
Appendix B. The Dimensional Diagram of Camera ............................................................. 132
Appendix C. Ping IP Address................................................................................................ 133
Appendix D. Configuring Port Forwarding Manually ............................................................ 134
Appendix E. Waterproofing the Cable Connections ............................................................. 137
Appendix F. Joystick Compatibility....................................................................................... 145
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Appendix G. Connecting Audio Devices ............................................................................... 146
Appendix H. Connecting Digital Input/Digital Output Devices .............................................. 147
Appendix I.
How to Replace the Fuse................................................................................. 151
Appendix J. Troubleshooting & Frequently Asked Questions ............................................. 153
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Chapter 1.
Product Introduction
1.1 Package Contents
The package should contain the following items:

Camera Unit x 1

Quick Installation Guide x 1

Mounting Screw Kit x 1

Hex Screwdriver x 1

Cable Gland x 2

Safety Strap x 1

Terminal Block x 2

AC Power Adapter x 1

Power Cord x 1

Desiccant Bag x 1

Bracket x 1

Mounting Label x 1
1. If any of the above items are missing, please contact your dealer immediately.
2. Using the power supply that is not the one included in the camera packet will
cause damage and void the warranty for this product.
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1.2 Overview
Robust PTZ IP Camera for Demanding Surveillance
PLANET ICA-E6260, a high-performance outdoor PTZ speed dome surveillance camera,
includes advanced auto tracking designed for the most demanding video surveillance
applications. With powerful image of 1080p at 60fps, endless 360° pan and 33x optical zoom
capabilities, it enables distant objects to be monitored in sharp detail. The ICA-E6260 has an
IP67-rated housing that can withstand any harsh temperature ranging from -40°C to 55°C.
Professional, High-resolution Network Camera
The ICA-E6260 is a high-resolution camera for the round-the-clock surveillance. This camera
supports H.264 and MJPEG compression formats and delivers excellent picture quality in 2
mega-pixel resolutions at 60 frames per second (fps).
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Day & Night Functionality
To adapt to constantly changing lighting conditions during the day and night, the ICA-E6260
comes with a removable IR-cut filter and superior low light sensitivity, which enable the
camera to provide color video when there is sufficient light, and black/white video in dark
conditions. The ICA-E6260 is able to maintain clear images 24 hours a day.
Exceptional Image Quality
Together with powerful image processing attributes like True Wide Dynamic Range (True
WDR) and 3-dimensional Noise Reduction (3DNR) technology, the ICA-E6260 is able to filter
the intense backlight surrounding a subject and remove noises from video signal. The result
is that an extremely clear and exquisite picture quality can be produced even under any
challenging lighting conditions.
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Effective Surveillance for Wide Area Coverage
When enabling the auto-tracking function, a moving object within the camera’s field of view
can be automatically detected and followed like being automatically zoomed in and focused
on. This is particularly beneficial in unmanned video surveillance setups with automated
recording.
High-level Outdoor Protection
With the IK09 vandal-resistant housing, the ICA-E6260 ensures resistance against impacts
that might destroy its body to the extent that the ongoing monitoring may be interrupted or
totally disrupted. Users are thus confident in using the ICA-E6260 to have their perimeters
checked and monitored to its fullest possible.
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Extended Support with Specific Software
The ICA-E6260 IP camera is able to provide advanced surveillance applications with specific
software such as video analytics. It supports PLANET CV7-VA video analytics that is
designed to transform your video surveillance network into a smart detection system. The
software provides Enter Area, People Counting, Missing Object, Line Crossing, Unattended
Object and Tamper functions. Once a suspicious activity is detected, users can play back to
watch these events and use them as references or evidences if needed.
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Flexible Installation and Power Functionality
The ICA-E6260, adopting the IEEE 802.3at high Power over Ethernet technology, can be
powered from a PoE injector via the network, which eliminates the need for power cables
and reduces installation costs. In addition, the ICA-E6260 is ONVIF-compliant and therefore
interoperable with other brands in the market, greatly supporting users to integrate with their
existing surveillance network.
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1.3 Features


Camera

1/2.8'' 2 mega-pixel progressive scan CMOS sensor

Auto-focal 4.7~148.5 mm, auto-iris lens

0.05 lux minimum illumination at F1.6

Maximum resolution 1920 x 1080

33 x 10 zooming (33x optical, 10x digital) adjustment

Endless 360-degree pan

Auto white balance and auto electronic shutter time (1/5 ~ 1/32k sec)

Removable IR-cut filter for Day & Night function
Video and Audio

H.264/MJPEG video compression

Simultaneous multi-stream support

H.264 high profile, main profile and baseline

Max. resolution of 1080p at 60fps

Automatic object detection and tracking

3DNR to improve picture quality at low lux

Digital image stabilizer supported

True WDR enhancement function strengthens visibility under extremely bright or
dark environments



Two-way audio support with enhanced audio quality
Network and Configuration

Compliant with IEEE 802.3at high PoE interface for flexible deployment

Supports both IPv6 and IPv4 protocols

RTSP, UPnP, Bonjour and HTTPS protocols selectable
Easy Installation and Management

ONVIF compliant for interoperability

IK09- and IP67-rated

Micro SD card slot for video recording

Digital Input/Output for integration with sensors and alarms

Fan and heater with fully automatic intelligent control

Cam viewer E-series software supported – CV7L, CV7-VA, CV7-LP and mobile
app
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1.4 Product Specifications
Model
ICA-E6260
Camera
Image Device
1/2.8" 2 mega-pixel progressive scan CMOS Sensor
Auto-focal 4.5~148.5 mm/F1.6~5.0, auto-iris
Lens
Mechanical IR-cut filter
Angle of view: Horizontal: 3~69.3 degrees
Min. Illuminator
Color: 0.1 lux @ F1.6 (30 IRE, 2400°K)
B/W: 0.05 lux (30 IRE, 2400°K)
Effective Pixels
1920 x 1080 pixels
Horizontal Resolution
1800 TVL
Electronic Shutter
1/5~1/32000 sec.
S/N Ratio
56dB
Pan/Tilt / Zoom
Optical Zoom
33x
Digital Zoom
1~10x variable
Tele to Wide Speed
2.7 sec
Pan Degree
360 degrees endless
Tilt Degree
-20 ~ 200 degrees
Manual Panning Speed
3.2 ~ 72 degrees/sec.
Manual Tilting Speed
1.6 ~ 36 degrees/sec.
Preset Points
256
Preset Tours
10
Preset Panning Accuracy
0.265 degrees
Preset Tilting Accuracy
0.149 degrees
Preset Panning Speed
0.1~300 degrees/sec.
Preset Tilting Speed
0.1~150 degrees/sec.
Resume after Power loss
Yes
Auto scan
Yes
Protocol
Sony VISCA, Pelco D, Pelco P
Absolute Position
Yes
PTZ Auto Tracking
Yes
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Image
Video Encoder
Video Profile
H.264/MJPEG
H.264: 1920 x 1080, 1280 x 720, 640 x 480, 320 x 240
MJPEG: 1920 x 1080, 1280 x 720, 640 x 480, 320 x 240
1920 x 1080 up to 60fps
Frame Rate
1280 x 720 up to 60fps
640 x 480 up to 30fps
320 x 240 up to 30fps
Video flipping/video mirroring, brightness, contrast,
automatic gain control, 2D+3D digital noise reduction,
Image Setting
edge enhancement, true WDR (145dB), exposure, white
balance (automatic, manual or hold), OSD, privacy mask
(20 regions), digital image stabilizer
Streaming
Simultaneous triple streams based on three
configurations
Controllable frame rate and bandwidth
Constant and variable bit rate
Bit Rate
128 Kbps - 12 Mbps (per stream)
Text Overlay
User defined text on video
Audio
Audio Streaming
Two-way audio
Compression
PCM, G.711-Alaw, G.711-Ulaw
Audio Input/Audio-Out
Cable with 3.5mm phone jack
Network and Configuration
Network Standard
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
TCP, UDP, HTTP, HTTPS, DHCP, PPPoE, RTP, RTSP,
Protocol and Service
IPv6, DNS, PLANET DDNS, PLANET Easy DDNS, NTP,
ICMP, ARP, IGMP, SMTP, FTP, UPnP, SNMP, Bonjour
Password protection, IP address filtering, HTTPS
Security
encryption, anonymous login, 802.1X network access
control
Users
10 simultaneous unicast users
System Integration
Application Programming
Software Development Kit (SDK) available; ONVIF
Interface
compliant
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Alarm Triggering
Video motion detection (10 regions), tamper, shock
detection, sound detection and external input
Notify control center; go to PTZ preset point or preset
tour, change camera settings; command other devices;
Alarm Events
e-mail notification with snapshots; save video or snapshot
to local storage; upload video and snapshot to FTP
server; activate external device through digital output
General
Power Supply
High PoE (IEEE 802.3at)
AC 24V ± 10%
Power Consumption
PoE: 29.4W (with heater)
AC 24V: 68W (with heater)
Housing
IK-09 and IP 67 rating
Operating Temperature
-40 ~ 55 degrees C (within 30mins)
Operating Humidity
10 ~ 85% (non-condensing)
Weight
2500g
Dimensions (Φ x H)
200 x 276 mm
Emission
CE, FCC
10/100Mbps Ethernet, RJ45
Micro SDHC card slot (max. 32GB, class 10)
Connectors
Terminal block for 4 alarm input and 2 output
External mic input
Audio out
AC power jack
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Chapter 2.
Hardware Interface
2.1 Physical Descriptions
2.1.1 Identification of ICA-E6260 Rear Panel and Connectors
Micro SD Card
Reset Button
Power LED
Items
Memory Card Slot
Description
Supports microSDHC card.
Inserts a memory card (not included) into this slot for local recording
purposes.
Reset Button
Use the Reset Button to restore the camera to factory default
settings. To do the reset, press and hold the Reset button for at least
5 seconds or until the Power LED lights off. The camera will reboot
and restore to factory default settings.
Power LED
The Power LED lights up when the camera is connected to the power
source.
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2.1.2 Identification of ICA-E6260 Connectors
Ethernet Port
AC 24V Power Input
Digital Input/Output
Audio Input
Digital Input/Output
Audio Output
Connectors
Description
Ethernet Port
Connect to a network using a standard Ethernet cable.
AC 24V Power Input
This jack connects to the AC 24V power adapter and power cord to
supply power to the camera. It is recommended to power on the
camera only by the AC adapter included in the package.
Audio Input
Connect to audio input devices, such as a microphone with built-in
amplifier, etc.
Audio Output
Connect to audio output devices, such as a speaker, etc.
Digital Input/Output
Connect to digital input or output devices, such as an alarm trigger,
panic button, etc. Digital Input (DI) and Digital Output (DO) devices
are used in applications like motion detection, event triggering, alarm
notifications, etc.
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2.2 Hardware Installation
2.2.1 Unpacking the Camera
2.2.1.1 Loosen the Screws
Loosen the four screws using the hex screwdriver included in the camera package.
To avoid scratches or leaving fingerprints on the dome cover, it is
recommended to retain the plastic covering the dome cover until the
camera is completely installed. However, the plastic has been removed in
the pictures in this documentation to show clarity of the procedures being
described.
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2.2.1.2 Open the Cover
Carefully lift the camera cover and place it aside.
The cover is attached to the camera by a metallic wire strap; do not abruptly
lift the cover.
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2.2.1.3 Remove the Styrofoam and Desiccants
Remove the styrofoam and desiccants from the camera.
2.2.1.4 Insert Memory Card (Option)
If a memory card will be used for local recording, insert the memory card at this point.
In case there is a need to remove the card, make sure to access the
camera web management to safely “unmount” the card first. Once the card
is unmounted from the firmware, push the card to eject it from the slot.
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2.2.1.5 Close the Cover
Before closing the camera cover, make sure that the rubber band sticks to the inside of the
cover completely. Crooked or uneven rubber band may cause the waterproof defective.
Align the screw holes and tightly secure the screws using the bundled hex screwdriver to
ensure there's no gap between the lid and base.
2.2.2
Attaching the Safety Strap
To avoid dropping the camera during installation, it is recommended to use the bundled
safety strap to attach the camera to the mounting accessory prior to continuing with
installation.
2.2.2.1 Remove the Set Screw
Locate and remove the set screw on the top of the camera.
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2.2.2.2 Insert the Set Screw to the Safety Strap.
Insert the removed set screw into the smaller hole of the safety strap.
2.2.2.3 Attach the Set Screw back
Attach the set screw back to the camera.
2.2.2.4 Attach the Safety Strap to the Mounting Accessory
Attach the other end of the safety strap to the designated screw of the mounting accessory
during installation
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2.2.3 Inserting the Cable
Insert the camera cables through the mounting accessory (e.g., PTZ wall mount, straight
tube, extension tube, etc.) and through a hole in the wall or ceiling.
The camera itself is waterproof, but takes note that the cable connections
are not. If the cable connections are exposed outdoors, make sure to shield
or adapt proper waterproofing methods.
2.2.4 Mounting the Camera
Align the gap on the camera to the tab inside the mounting solution and insert the camera
through the mounting tube.
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Attach the screws included in the camera package to secure the camera.
2.2.5 Powering on the Camera via Power Adapter
Slide the voltage switch to set the adapter voltage according to the voltage standard in your
location. Then connect the power cord to the power adapter.
Connect the power connector of the camera to the cable connector of the adapter.
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2.2.6 Connecting the Camera to Network
Connect an Ethernet cable to the LAN socket located on the camera’s Ethernet connector
and attach it to the network. It is recommended to use exterior-grade Ethernet cable that is
already waterproof.
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2.3 Initial Utility Installation
This chapter shows how to quickly set up the camera. The camera is with the default settings.
However, to help you find the camera quickly the windows utility PLANET Smart Discovery
Lite can search the cameras in the network that will help you to configure some basic
settings before you start advanced management and monitoring.
Step 1
Go to PLANET website and download the Smart Discovery Lite utility.
http://planet.com.tw/en/support/download.php?view=8184&key=ICA-E#list
Run Smart Discovery Lite utility to start searching for cameras.
If there are two LAN cards or above in the same administrator PC, choose a
different LAN card by using the “Select Adapter” tool.
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Step 2
Press the “Refresh” button to see the currently-connected devices in the
discovery list as the screen shows. If there is no DHCP server in the network, the
default IP of camera is 192.168.0.20.
(1) This utility shows all necessary information from the devices, such as MAC address,
device name, firmware version and device IP subnet address. You can also assign a new
password, IP subnet address and description for the devices.
(2) After setup is completed, press the “Update Device”, “Update Multi” or “Update All”
button to take affect. The definitions of the 3 buttons above are shown below:
Update Device: Use the current setting on one single device.
Update Multi: Use the current setting on choose multi-devices.
Update All: Use the current setting on whole devices in the list.
The same functions mentioned above can also be found in the “Option” tools bar.
To click the “Control Packet Force Broadcast” function, it allows you to assign a new
setting value to the Web Smart Switch under a different IP subnet address.
(3)
Press the “Connect to Device” button and the Web login screen will appear.
(4)
Press the “Exit” button to shut down the planet Smart Discovery Utility.
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Step 3
Then, please key-in the default User Name “admin” and Password “admin” in the
following window.
Step 4
The following web page will be displayed.
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2.4 Using UPnP of Windows XP or 7
2.4.1 Windows XP
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an
UPnP enabled device. If the operating system, Windows XP, of your PC is UPnP enabled,
the device will be very easy to configure. Use the following steps to enable UPnP settings
only if your operating system of PC is running Windows XP.
Please note that MS Windows 2000 does not support UPnP feature.
Go to Start > Settings, and click Control Panel.
The “Control Panel” will be displayed on the screen and double-click “Add or Remove
Programs” to continue.
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The “Add or Remove Programs” will be displayed on the screen and click Add/Remove
Widows Components to continue.
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The following screen will appear; select “Networking Services” and click “Details” to
continue.
The “Networking Services” will be displayed on the screen; select “Universal Plug and Play”
and click “OK” to continue.
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Please click “Next” to continue.
The program will start installing the UPnP automatically. You will see the pop-up screen as
shown below. Please wait while Setup configures the components.
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Please click “Finish” to complete the UPnP installation
Double-click “My Network Places” on the desktop; and the “My Network Places” will be
displayed on the screen and double-click the UPnP icon with the Camera to view your device
in an Internet browser.
PLANET IP Camera
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2.4.2 Windows 7
Go to Start > Control Panel > Network and Internet > Network and Sharing Center. If
network discovery is off, click the arrow button
to expand the section.
Click Turn on network discovery, and then click Apply.
If you are prompted for an
administrator password or confirmation, type the password or provide confirmation.
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2.5 Setting Up ActiveX for the Camera
The camera web pages communicate with the camera using an ActiveX control. The ActiveX
control must be downloaded from the camera and installed on your PC. Your Internet
Explorer security settings must allow for the web page to work correctly. To use the camera,
user must set up his IE browser as follows:
2.5.1 Internet Explorer 6 for Windows XP
From your IE browse  ”Tools”  ”Internet Options…”  ”Security” ”Custom Level…”,
please set up your “Settings” as follows:
Set the first 3 items
• Download the signed ActiveX controls
• Download the unsigned ActiveX controls
• Initialize and script the ActiveX controls not masked as safe to Prompt
1
2
3
5
6
7
4
8
2.5.2 Internet Explorer 7 for Windows XP
From your IE browser  ”Tools”  ”Internet Options…”  ”Security” ”Custom Level…”,
please set up your “Settings” as follows:
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Set the first 3 items
• Allow previously unused ActiveX control to run…
• Allow Scriptlets
• Automatic prompting for ActiveX controls
By now, you have finished your entire PC configuration for camera.
2.5.3 Internet Explorer 7 for Windows Vista
From your IE browser  ”Tools”  ”Internet Options…”  ”Security”  ”Internet”
”Custom Level…”, please set up your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
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• Prompt “Initialize and script active controls not marked….”
From your IE browse  ”Tools”  ”Internet Options…”  ”Security”  ”Trusted Sites”
”Custom Level…”, please set up your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
By now, you have finished your entire PC configuration for the camera.
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Chapter 3.
Web-based Management
This chapter provides setup details of the camera’s Web-based Interface.
3.1 Introduction
The camera can be configured with your Web browser. Before configuring, please make sure
your PC is under the same IP segment as camera.
3.2 Connecting to the Camera
Use the following procedures to establish a connection from your PC to the camera. Once
the camera is connected, you can add the camera to your browser’s Favorites or
Bookmarks.
Start the web browser on the computer and type the IP address of the camera.
The default IP: “http://192.168.0.20“
The login window of the camera will appear.
Default login username and password are both admin.
If the User Name and Password have been changed, please enter the new User
Name and Password here.
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After logging on, you should see the following messages at the bottom of Internet Explorer:
When you see this message, click Allow to install the required ActiveX control.
If user using IE browser 11, the message might not show. Please click the Tools button and
select Compatibility View settings.
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Click the Add button to add camera webpage as a compatible website.
After a successful addition, camera’s IP address should be set as compatible view website.
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Then you will see this message, click Allow to install the required ActiveX control.
After the ActiveX control is installed and run, the first image will be displayed.
If you log in the camera as an ordinary user, setting function will be not available. If
you log in the camera as an administrator, you can perform all the settings
provided within the device.
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3.3 Live Viewing

The live view will appear automatically with the video resolution of 1920 x 1080.
While being on the Live View page, the Live View icon appears as being pressed:
If you leave the Live View page, you can later return by pressing that button. The buttons
shown on the Live View page vary depending on the functions supported by the camera.
If the resolution of the PC’s monitor is bigger than the resolution of the live video, you will
be able to see the whole size of the video immediately. If not, you will only see part of the
video at first and you would have to use the scroll bars to see the rest of the video area.
In order to see the whole video on your display, you can temporarily re-scale the video to
better fit your screen by pressing the digital zoom buttons:
- Enlarge the video size digitally
- Reduce the video size digitally
Notice: These digital zoom adjustments do not influence the actual video resolution of
the camera. Regardless of how large or small the video appears on the display after
pressing the digital zoom buttons, the actual video stream size of the camera is the
same as before.
You can also digitally re-scale the video to fully match the size of your display with just 1
click:
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- Full screen Mode
You may use ESC key from the keyboard to exit the full screen mode.

The cameras have the triple stream capability – Stream 1 is usually the high resolution
stream with the purpose of being recorded by NVR while Stream 2 and Stream 3 have
lighter video configuration for NVR live view purposes, to reduce the computing power
of the NVR PC. Both streams can be configured under web management’s Setup page.
To see how each of the streams looks like, there are quick buttons on the Live View
page:
- Show Stream 1 video
- Show Stream 2 video
- Show Stream 3 video
When pressing the Stream 2 button, the Live View would look like this:

To capture the snapshots of the current live view, press the snapshot button. The
snapshots are saved in the Picture folder.
- Take a Snapshot
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
Cameras with audio function have the audio controls on the Live View page.
- Speak to Camera
button. If the camera is connected to a
To speak to the camera, press the
network video recorder, the audio will be recorded with the video stream.
To adjust the volume level of the speakers connected to the PC that runs the web
management in order to hear the audio from the camera’s microphone or line-in device,
use the audio controls as shown below:
Audio Muted:
Audio level adjusted to the maximum:
This volume control appears on the user interface only when the Audio-in function of the
camera has been “Enabled” under the Setup page.

The digital output controls appear on the Live View page of the cameras with digital
input/output function. The controls allow users to manually trigger a DO device.
- Select DO Port
Each DO port is controlled separately. For cameras with more than one DO port, select
the DO port and press
to set the output power level to high or
to set the output
power level to low. Consequently, setting the port to a high power level “activates” the
DO device and setting the port to a low power level “deactivates” the DO device. For
example, if an alarm is set as DO1 and
sound until
is pressed, the alarm will continuously
is pressed to deactivate the device.
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3.4 PTZ Control Panel
For PTZ camera models, click the PTZ button
on the Live View screen to display the
PTZ Control Panel. For PTZ cameras, the PTZ button can be one of the following:

Joystick Mode:
This is the basic PTZ button. When the PTZ Control Panel is open, instead of using the
pan/tilt controls, move the mouse cursor over the Live View, the mouse cursor will turn into
zoom in/out or directional icons (e.g.
/
/
/
/ etc.). Click or drag the mouse to
zoom in/out or pan/tilt the camera view.

Mouse Mode:
When the PTZ Control Panel is open, a red cross-hair (+) icon appears. Just like using a PC
with a mouse, users may draw a box using the mouse on the Live View area and the camera
will zoom in on the boxed area. Scroll down the mouse wheel to zoom out and scroll up to
zoom in. To pan the camera, double-click the mouse towards the direction you want to pan.
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3.4.1 Preset
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3.4.1.1 Set Home Position
Pan, tilt, and zoom on the area that you want to set as the home position.
Parameters
Description
Apply
Click the Apply button on the save current position as home position.
Remove
Click the Remove button to remove current home position.
3.4.1.2 PTZ Vendor/Protocol
PLANET cameras and video management systems fully support the URL Command, a high
level PT command set. However, in case the cameras will be used with devices from third
party vendors that only support Serial Hex Command (low level PT command set), users
must select the PTZ Vendor/Protocol to use and its address. Otherwise, leave the default
settings.
3.4.1.3 Pan & Tilt:
Click the pan/tilt controls to pan/tilt the PTZ camera.
Parameters
Description
Auto pan/tilt
When “Enabled”, the camera automatically sets the pan/tilt speed
speed
according to the zoom ratio and the selected pan/tilt speed while retaining
the clarity and quality of image even as the camera is panning or tilting.
When “Disabled”, the pan/tilt speed follows the value selected on the
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Parameters
Description
Pan/Tilt Speed field.
Pan/Tilt
Select the desired pan/tilt speed. The bigger the number, the faster the
Speed
speed is.
While the PTZ Control Panel is open, instead of using the pan/tilt controls, move the
mouse cursor over the Live View. Click or drag the mouse to zoom in/out or pan/tilt
the camera view.
3.4.1.4 Zoom Control:
Zooming can be done continuously or by one click at a time.
Parameters
Description
Max. Zoom
Setting the maximum zoom ratio helps to ensure that focus is kept all
Ratio
throughout the zoom in/out process. For other cameras with optical zoom
lens, setting the maximum zoom ratio can be done through the URL
command.
Digital Zoom
When it is enabled, once the optical zoom reaches its maximum, the
camera continues to zoom in on the image using digital zoom.
Zoom
On Zoom Control, select the Speed, wherein the bigger the number, the
continuously
faster the zoom speed will be.
Then click and hold the left mouse button to zoom in
out
or zoom
. When the mouse button is released, zooming stops.
Zoom by step
On Zoom Control, enter the desired step size. Size is the amount of zoom
zooming
scale taken in each step.
Then click the left mouse button to zoom in
zoom step is taken for each click.
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3.4.1.5 Focus Control:
After zooming the camera in or out, it is recommended to readjust the focus.
Parameters
Description
Auto Refocus
Select this option to let the camera automatically adjust the focus after
after Zoom:
zooming.
Manual
Select this option to manually adjust the focus.
This feature is useful if the automatic focus position is not the position that
the user wants to achieve. To adjust the focus manually, select the Step
Size and then click the step focus in or focus out icons until the desired
focus is achieved.
When an option is selected, click the Refocus button to apply the focus adjustment.
3.4.1.6 Move Limit:
Users can limit the movement of the camera from one point to another.
Parameters
Position
Description
To set the limit, do the following:
1. Click on the Position 1 text box, then pan and tilt the camera to the
starting target area of limitation, then click the
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Parameters
Description
first limit. The position coordinates appear on the Position 1 box.
2. Click on the Position 2 text box, then tilt the camera to the ending target
tilt limitation, then click the corresponding
button to set that area as
the other limit. The position coordinates appear on the Position 2 box.
Set
To set the position as the limit, click
.
Go to
To go to the limitation points directly, click
.
Disabled
To disable this limitation, click the Disabled button.
3.4.1.7 Return to a preset position after PTZ idle time
This feature allows the camera to go directly to a predefined position after an idle period of
time.
Idle time refers to the time when the camera has no operation like pan, tilt, zoom or tour
activity.
Parameters
Description
Return
To select one of the following options:
Position
a. Home Position: The camera will go to the home position.
b. Preset point name: The camera will go to the preset point which is
already configured.
c. DISABLE: To disable this function.
Idle Time
Input the duration of time (seconds) wherein the camera is considered idle.
3.4.1.8 Preset
Preset points are user-defined areas that the camera can zoom in to. A series of preset
points can be grouped as one tour.
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Parameters
Preset
Description
To create a preset point, do the following:
1. On Preset, click
to start creating a preset point.
2. Under the Name field, input a preset point name.
3. Pan, tilt, and zoom on the area that you want to set as the preset point.
4. Once done, click
again to close and complete the preset point.
5. Repeat the above procedures to create more preset points.
Set
To set the position as the limit, click
.
Go to
To go to the limitation points directly, click
Delete
To delete the preset point, click
.
.
3.4.2 Touring Control
Once a preset point is created, the Touring Control page tab appears. Click the Touring
Control page tab to configure the Preset Tour. A Preset Tour directs the camera to cycle
through a sequence of preset points and stay on each preset point for a specific time.
To set or modify a tour, do the following:
(1)
On Select a Preset Point, select a tour and then click Edit Tour.
(2) Select a preset point from the list, set the duration (sec) of how long the camera will stay
in that point and the pan/tilt speed (the bigger the number, the faster the speed), and
then click
.
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(3) On the Preset Points, the preset points added to the Tour are listed.
To change the sequence of preset points, click the
To directly go to the preset point, click
(first/up/down/last) icons.
.
.
To delete the preset point from the list, click
(4) Repeat steps 2 and 3 to add more preset points to the tour.
(5) Once done, click the Save button on Select a Preset Point.
(6) On Touring Control, select the tour name to activate. Once activated, the camera will
start the tour.
Ensure Auto Tracking is disabled to use Touring Control.
3.4.3 Scan Control
The Scan Control page enables the camera to go from one predefined point to another by
scanning the view horizontally without losing focus. Unlike in preset tours, wherein the
camera goes to one preset point to another quickly and focusing only on the present point
area, scan function goes over point 1 to point 2 on a steady pace with the whole viewing
angle in complete focus. The scan speed can also be configured according to user
preference.
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Click the Scan Control page tab to configure scan function.
To set or modify scan points, do the following:
of scan point 1 to set the scan starting point.
(1)
On Scan Points, click
(2)
Pan and tilt on the area that you want to set as scan point 1.
(3)
Once done, click
(4)
Click
(5)
Pan and tilt on the area that you want to set as the ending point.
(6)
Once done, click
(7)
Select the preferred Scan Speed.
(8)
Select the preferred Scan Direction: Clockwise or counter-clockwise.
again to close and complete first scan point.
of scan point 2 to set the scan ending point.
again to close and complete scan point 2.
Parameters
Description
Start Scanning
To start scanning, click
.
Stop Scanning
To stop scanning, click
.
Restart Scanning
To restart scanning from the starting point while scanning is in
progress, click
.
Return to Auto
When scanning is interrupted by other camera operation, like pan, tilt,
Scan after
zoom, etc., checking Return to Auto Scan after box enables the
camera to resume scan function after the defined period of time
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Parameters
Description
(seconds).
Scan Speed
: The bigger the number, the faster the speed.
Scan Direction
: Clockwise
: Anti-clockwise
Set
To set the position as the point, click
Delete
To delete the scan point, click
.
.
If both Tour and Scan Controls are enabled at the same time, Touring Control
takes priority over Scan. Tour must be disabled first to use the Scan function.
3.4.4
Auto Tracking
Auto Tracking captures moving objects within the view and follows the objects as they move
around providing unattended surveillance. In case of opposing moving objects, the camera
follows the objects which are more in focus.
Note that Auto Tracking cannot function at the same time with Touring Control and Scan
Control. To enable Auto Tracking, disable Touring Control or Scan Control first.
To configure the Auto Tracking function, do the following:
(1)
Select Enabled on the box.
(2)
Click Apply to confirm enable Auto Tracking.
If this box is Enabled, Touring Control and Scan Control functions are automatically
disabled.
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Parameters
Description
Dwell time after
It is the amount of time (in seconds) when the camera will stay in the
missed tracking
last position where the moving objects are detected.
(sec)
After the objects being tracked are already out of viewing range and no
other movements are detected within the specified time, the camera
goes back to the viewing position where the Apply button was last
clicked.
Use default zoom
The default zoom range is enabled by default.
range for tracking
To limit the zoom range, follow the procedures below:
1. Use the URL command to get the maximum zoom out and zoom in
position of the camera.
a. Zoom out the camera to desired minimum position.
b. On the address bar, type the URL command
http://[ip_address:port]/cgi-bin/cmd/encoder?XYZ_POS_G
ET
c. A confirmation text with the XYZ position, as below, appears.
The last value (Z) is the zoom position. Take note of this value.
d. To get the maximum zoom position, zoom in the camera to the
desired position and repeat steps b and c.
2. Uncheck Use default zoom range for tracking.
3. On Zoom range for tracking, type the zoom position values that
you have taken note of. For example, 451 and 1348.
4. Click Apply to save and apply settings.
Stop Scanning
To stop auto tracking, click
Restart Scanning
To start or resume auto tracking, click
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3.5 Configuration
To configure any of the camera settings, go to the Setup menu by pressing the following
button on the Live View page:
- Go to Setup
The left side of the Setup page contains the list of Setup items.
The exact content of the menu list varies for each camera, depending on the
actual capabilities of each camera. This manual, however, is designed to explain
all the possible functions.
Several items on the Setup page are divided into groups, such as Network, IP Settings, etc.
You can expand the groups to see the sub-items by pressing the [+] button.
The following chapters of this manual explain each Setup item separately. The chapters are
listed in the same order as the list of Setup menu items.
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3.6 Host Setup
The “Host Setup” section allows the administrator to define the name of the camera and
preferred user interface language.
3.6.1 Host
Parameters
Host Name
Description
Host Name is used to identify the camera by a DHCP server. In some
networks with very strict security policy, it is required that all the network
devices should have their host name, and when the devices attempt to
access the network by requesting an IP address from a DHCP server, the
DHCP server would check if the host name is among the allowed devices.
On this page, it is possible to edit the Host Name. To actually include the
Host Name in DHCP discovery packet sent from a camera, please go to IP
Settings and make sure the device is in Dynamic IP Address mode and
“Use host name” is checked.
Language
Language selection under Host has the same purpose as the one on the
login page of Web Configuration.
Camera Name
Camera Name is used to identify the device by Video Management System
or by Software Tools. Usually, upon installation of the camera, the actual
installation location is used as an easy-to-remember Camera Name, such
as “Front Gate” or “Elevator 1”. In many cases the VMS is able to modify
the Camera Name directly via its own user interface without needing to
access Web Configuration.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.6.2 GPS Position
This section allows users to manually set the GPS position of the camera and find the
location of the camera on the map when using a Network Video Recorder (NVR).
Check the Enabled box to enable this feature.
Find the camera location on Google maps, for example, installed in the airport.
Copy the first GPS coordinates from the URL bar and paste it on Degree of Latitude. Copy
the second part of the GPS coordinates to Degree of Longitude.
Press Apply to save the changes.
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3.7 Date and Time
Each video frame contains a time stamp. The accuracy of the time stamp is very important
for incident investigators. Therefore the clock of the camera has to be adjusted to the most
accurate time possible.
The section Date & Time provides the options for adjusting the date and time of the camera.
There are two ways to adjust the date and time – automatically by getting date and time
regularly from any of the NTP servers worldwide, or manually by selecting proper time zone,
date and time. The automatic way can be used only if the camera has an access to NTP
servers. If you are using an isolated Local Area Network without Internet access, you can
only use Manual date and time adjustment mode.
When choosing SNTP/NTP Server for automatic date and time updating, you can key-in the
IP address of the NTP server and the time interval for automatic time synchronization. If you
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want to key-in the domain name of NTP server instead, please make sure the DNS server IP
address has been set under IP Settings; otherwise, the camera will not be able to resolve the
domain name of the NTP server.
If all the cameras are getting the date and time from the same NTP Server, you can be most
sure that the video clips from different cameras can be well synchronized later for
comparison purposes.
To choose the most suitable NTP Server to synchronize date and time with, please refer to
the worldwide pool of NTP Servers: http://www.pool.ntp.org/en/
When choosing Set Manually mode, you can adjust the date and time by the select boxes.
Choose the appropriate Time Zone from the select box, too. If your location is not listed
there, then pick any of the listed zones which GMT is identical with your location.
For the countries with daylight saving policy, there is Day Light Saving function with two
different types:
Type 1 – define the starting or ending time of daylight saving period by the number of the
week in the month (First, Second, Third or Last week).
Type 2 – define the starting or ending time of daylight saving period by the exact date in the
month (1-31).
Whether to choose Type 1 or Type 2, please refer to the daylight saving policy of the given
country.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.8 Network
The section Network provides the list of network related functions and services. The [+]
mark before Network indicates that the list can be expanded by clicking on it. Once expanded,
the list can later be collapsed again by clicking on the [-] mark.
3.8.1 IP Address Filtering
By “IP Address Filtering” function it is possible to define which devices (their IP addresses)
are allowed to connect to this camera, and which devices are forbidden to connect to this
camera.
Check the box “Enabled” to activate the IP address filtering function and press Apply.
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Below you can select either “Allowed” or “Blocked” list to add items there and Enable them
with the checkbox behind each row.
“Allowed” mode will refuse access to all IP addresses except the ones listed below.
“Blocked” mode will accept all incoming access except the IP addresses listed below.
Using Netmask (Subnet Mask) allows you to set filtering for a whole range of IP address at
once, without the need to enter all of them individually. If you are not sure about the function
of Netmask, then you should use 255.255.255.255, and it will affect only a single IP address
per line of entry, or use 255.255.255.0 to use the same setting for all IP addresses starting
with the same three numbers. .
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Do not accidentally block your own IP address that you are connecting from;
otherwise, you will not be able to access the camera any more to undo the changes.
If this happens by mistake, you can do the hardware reset – it will clear all the filtering
rules.
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3.8.2 Port Mapping
The section Port Mapping provides the list of services and protocols that require their own
port number for communication. By default, the camera already has all the ports defined. On
this page, the user can modify the port numbers in case there is a specific need for that. Most
often, the HTTP port is changed to something other than 80 in order to match with
easy-to-remember port forwarding rules of the router that acts as a bridge between local area
network and Internet.
Some items appear only if the camera model supports the function.
Parameters
Description
HTTP port
Select the port assigned for HTTP protocol access.
HTTPS Port
Select the port assigned for HTTPS protocol access.
Search Server Port1
Search Server Port2
Control Server Port
Select the first port used by server search applications to detect
this IP device.
Select the second port used by server search applications to
detect this IP device.
Select the port used to support video control function by
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Parameters
Description
application programs (e.g., NVR).
Streaming Server Port
Select the port used by this IP device for Video Streaming (TCP).
RTSP Server Port
Select the port assigned for RTSP protocol access.
Multicast Setting allows users to configure the IP addresses and ports for multicast video
and audio (supported models only) streams. Multicast is a protocol where a data stream is
sent only once and shared to requesting devices. This in turn saves network bandwidth.
However, to use this feature, network devices, such as routers and switches, should support
IP multicast.
Parameters
Description
Stream 1
Refers to the video stream 1.
Stream 2
Refers to the video stream 2.
Stream 3
Refers to the video stream 3.
Refers to the audio stream.
Audio
Appears only if the camera model supports audio
input/output.
When checked, the video or audio stream will be streamed only
to a particular receiver when that receiver sends a request or in
the case of the Network Video Recorder (NVR), select to view or
By Request
record the stream. If unchecked, the video or audio stream will
constantly be streamed to the network whether there are devices
viewing the video or not. To save on network bandwidth, it is
recommended to check this function.
Multicast IP
Set the multicast IP of the corresponding stream.
Network Port
Enter the assigned port for the corresponding stream.
Enter the multicast TTL (time-to-live) of the corresponding
Multicast TTL
stream. This value determines the time span (in seconds) when
the packet is retained in the network. When the time expires and
no request is received, the packet is then discarded.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet. New port settings will only
take effect after pressing System -> Save & Reboot.
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3.8.3 HTTPS
HTTPS protocol allows creating a secure channel over an insecure network in order to
protect the data sent between the camera and its counterpart. Two things are required to
have a secure communication – encrypted data, and verified counterpart of the
communication. To make sure that the messages are being sent and received from true
counterpart, the certificate is needed.
There are two methods to create certificates – Certificate Signing Request (CSR) and
Self-Signed Certificate.
Certificate Signing Request (CSR): User uses a signed certificate issued by trusted
Certification Authority (CA).
Self-Signed Certificate: User wants to use the certificate created and issued by user
himself.
Press Create or Create Self-Signed Certificate button and configure settings in the pop-up
screen to install the certificate.
Note that the new setting will only take effect after Save & Reboot.
3.8.4 IEEE 802.1X
IEEE 802.1X is an IEEE standard for port-based Network Access Control. 802.1X
authentication involves three parties: a supplicant, an authenticator, and an authentication
server.
The supplicant is a client device (such as an IP camera) that wishes to attach to the
LAN/WLAN. The authenticator is a network device, such as an Ethernet switch or wireless
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access point; and the authentication server is typically a host running software supporting the
RADIUS and EAP protocols.
The authenticator acts like a security guard to a protected network. The supplicant (i.e., client
device) is not allowed access through the authenticator to the protected side of the network
until the supplicant’s identity has been validated and authorized. An analogy to this is
providing a valid passport at an airport before being allowed to pass through security to the
terminal. With 802.1X port-based authentication, the supplicant provides credentials, such as
user name/password or digital certificate, to the authenticator, and the authenticator forwards
the credentials to the authentication server for verification. If the authentication server
determines the credentials are valid, the supplicant (client device) is allowed to access
resources located on the protected side of the network.
Please enable IEEE 802.1X and configure settings on the screen below. Note that the new
setting will only take effect after “Save & Reboot”.
EAPOL Version 1 and 2 are the 802.1X communication types. User name and User
password area created by user and set in RADIUS server. Certificates and Private Key are
provided by RADIUS Server.
If certificates or private key exist already, there will be a Remove button behind these items,
in order to remove these items when necessary.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.8.5 SNMP Setting
The SNMP Setting item displays the SNMP configuration page.
SNMP provides an easy way to manage network devices. The main features are:
(1)
Monitoring device uptime
(2)
System detail description. (e.g., model name, model description and firmware version.)
(3)
Collect interface information. (e.g., MAC address, interface speed and local port.)
(4)
Measuring network interface throughput.
To use SNMP, just enable SNMP function in the camera (SNMP agents) and run SNMP
management software in server (NMS: Network Management Station) to connect to the
devices.
The SNMP agent supports versions 1, 2 and 3. SNMP v1 is the initial implementation of
SNMP. SNMP v2 is proposed to enhance the performance of management, such as the
communication of server and devices, the confirmation of information delivery and receipt.
Primary additions in SNMP v3 concern security and remote configuration enhancements.
SNMP v1/v2 uses “Community” name as password to authenticate identity. “Read
Community” is the password for server to get information from devices. “Write Community” is
the password for server to edit values on devices. The default is “public” for Read
Community and “write” for Write Community. Of course, you can set any other password as
your read/write community.
You can enable v1, v2 or both. Click “Apply” after you’ve completed the setup.
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The security method of SNMP v3 uses account/password for authentication. “Security
Name” is the account name to be used with your “Password”. The default security name is
“public” and the password must be at least 8 characters long. You also can set any other
security name or password. Click “Apply” after you’ve completed the setup.
SNMP function is now enabled. You may now install and run the SNMP management
software on computer server.
SNMP Trap Usage:
SNMP traps enable notifications from devices. Devices may send message to the
management server whenever significant events occur such as cold start, warm start and
authentication failure. The manager will get the information immediately and take action if
necessary.
Cold start means device reboot by power disconnection. Warm start means device reboot
by firmware without power disconnection. If there are other parties that attempt to connect to
the device with a wrong security password under SNMP v1, v2 or v3 setting, the device will
send an authentication failure message to the management server.
To enable SNMP Trap function in the camera, type the IP address of the computer running
the SNMP management software and type trap community as password to allow server to
get trap message from device (Default is public). Select available traps and click “Apply”.
Camera’s SNMP offers the following information:
Group
System
Interface
Description
Provides general information about the managed device.
For example, system description and system name.
Provides general information from the physical interfaces.
For example, interface speed and MAC address.
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Group
Address
Translation
IP
ICMP
Description
Provides information about the mapping between network addresses and
physical addresses for each physical interface.
For example, the IP/MAC addresses are to connect to the managed device.
Provides the status and operation of Network Layer (Layer 3).
For example, the information and traffic flow of received/delivered package.
Provides the status and statistics of ICMP.
For example, amount of receive/error message of ICMP.
Provides the status and operation of Transport Layer (Layer 4) using TCP
TCP
protocol.
For example, TCP Local Port and incoming/outgoing TCP segments.
Provides the status and operation of Transport Layer (Layer 4) using UDP
UDP
protocol.
For example, UDP Local Port and in/out datagram.
SNMP
Provides the related statistics through SNMP
3.8.6 RTP
The RTP section allows user to configure RTP Settings.
If the RTSP Authentication is “Enabled”, then the RTP streaming will require account name
and password authentication.
If the RTP B2 Frame is “Enabled”, then the B2 frame is added to every video frame,
containing an additional information, such as motion detection status on each frame,
digital input and digital output levels, passive infrared status, other video intelligence
data, frame counter, frame-rate mode and the frame-rate, bitrate, resolution,
timestamp and much more. The user side can operate with video data easily, including
event management, storage consumption estimation, image resizing for preview, etc.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.8.7 Network
The Network section contains the controls for the following functions:

Type of Service

UPnP

Bonjour

ONVIF
Type of Service
The “Type of Service” provides 4 options to define the priorities of how the data from the
camera should be handled by the routers that support ToS concept. By default, the ToS
priority is set as “Normal Service”.
For special priority arrangement, there are 3 more options:

Minimize Delay

Maximize Throughput

Maximize Reliability
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
UPnP
TM
The UPnP
TM
section provides the option to enable or disable the Universal Plug and Play
TM
capability of the camera. Having the UPnP
enabled allows the other network devices to
seamlessly discover it on the network for convenient identification and access.
The Friendly Name is a human-readable name for the device that will be displayed when the
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camera is found. By default, the serial number of the camera is used as a friendly name;
however, the user can modify the name according to the project needs.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Most of the Windows-based computers have the capability to discover the devices that
TM
support UPnP . Below is the example of Windows 7: By clicking on the Network icon of
Windows 7, the PC will discover the cameras instantly.
Bonjour
The Bonjour section provides the option to enable or disable the ability of the camera to be
discovered by the other network devices using Bonjour protocol, developed by Apple Inc.
Both Bonjour and UPnP serve the similar purpose – to discover devices conveniently.
Similarly to UPnP, the human readable Friendly Name can be defined by the user. That
name will be displayed when the camera is found in the network. By default, the Friendly
Name is the serial number of the camera; however, the user can modify the name according
to the project needs.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
ONVIF
The camera with the given firmware is ONVIF 2.2 compliant. By default, the ONVIF function
is enabled.
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To disable the ONVIF support, remove the check mark from the check box and press Apply.
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3.9 IP Settings
The IP Settings section provides the options to define how the camera would obtain its IP
address, and to which DNS server should the camera connect, in order to resolve domain
names.
3.9.1 Connection Type
The Connection Type allows defining the method of obtaining the IP address of the camera.
By default, the camera is in Dynamic IP Address mode and attempts to get the IP address
from a DHCP server. If such attempt fails after several seconds (for example, the DHCP
server does not exist), the camera will automatically assign itself an IP address, listed under
the Static IP Address.
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Host Name is used to identify the camera by a DHCP server. In some networks with very
strict security policy, it is required that all the network devices should have their host name,
and when the devices attempt to access the network by requesting an IP address from a
DHCP server, the DHCP server would check if the host name is among the allowed devices.
On this page, it is possible to edit the Host Name and enable or disable the use of host
name.
Most installation projects include clear network topology and static IP addresses for each
camera. In such cases, you can change the camera to Static IP Address mode and modify
the IP Address, Subnet Mask and Gateway accordingly.
In some rare cases, the camera may be connected to the control center over Internet.
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Usually, the most cost efficient way is to use ADSL connection with PPPoE. To avoid the
unexpected changes of IP addresses by Internet Service Provider upon the restart of the
camera, it is recommended to activate a DDNS service for such scenario, and let the control
center connect to the camera by the domain name instead. Please refer to the DDNS section
for more details.
To set the camera in PPPoE mode, set the radio button to PPPoE and key-in the User Name
and Password, provided by Internet Service Provider.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
New IP address settings will only take effect after pressing System -> Save & Reboot.
3.9.2 DNS
The DNS section allows setting up the Domain Name Service for the camera. The camera
will connect to the DNS server when there is a need to resolve a domain name for sending
data to.
The most common usage is the FTP or e-mail server in the Event Handler section, which is
defined by using domain names. Without having DNS service configured, the camera would
not know how to resolve the domain names of FTP or e-mail servers.
It is possible to configure both Primary and Secondary DNS servers. The Secondary DNS
Server will be used when the connection to the Primary DNS Server fails.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.9.3 DDNS
There are surveillance solutions that consist of single cameras scattered over a wide territory,
therefore, each of those cameras should be connected to Internet in order to become
accessible by Control Centers, such as chain stores, bus stops, currency exchange booths,
etc.
In such cases, one of the practical networking solutions is to use DSL modem on camera site
and let the camera obtain the dynamic IP address from the Internet Service Provider through
the DSL modem using PPPoE connection, which is much more cost-effective than applying
for static IP address.
However, there is one drawback in this solution – in order to do the remote surveillance from
the Control Center, the NVR Server in the Control Center has to know the address of the IP
camera at all times in order to get the video stream from the camera. If the camera’s network
connection has been reset for any reason, the camera will get a new IP address through DSL
modem, which may be different from the previous one. NVR will not know about this change,
and the connection between the camera and NVR will fail.
There however exists a solution that makes sure the NVR can find the camera even if the
camera IP changes frequently. Our cameras support Dynamic DNS or DDNS service that
allows frequently changing IP be mapped to a certain unchangeable domain name. The
mapping database and its updating engine are hosted in one of the Dynamic DNS servers;
the camera supports PLANET DDNS services for free.
Every time the IP camera gets an IP that is different from previous one, it notifies the public
DDNS Service about the change. The DDNS Service updates its database immediately,
mapping the assigned domain name (for example camera123.planetddns.com) to the new IP
address. In NVR settings, only the domain name (camera123. planetddns.com) is used to
identify the camera. Every time when NVR needs to connect to the camera, it asks from
DDNS Service what the current camera’s IP is. The DDNS Service instantly responds to
NVR and tells it the camera’s IP. Now NVR will use the IP of the camera to connect to the
camera and the video stream from the camera to NVR can be initiated.
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As a result, NVR can always find the IP camera regardless of frequently changing IP address
of the camera. Since there are so many public DDNS Services available, the PPPoE-based
connection is really a good and low-cost solution for single-camera sites.
To activate DDNS, please select the service, such as Easy DDNS or PLANET DDNS.
Parameters
Description
Disabled
Disable the DDNS function.
Easy DDNS
When the function is enabled, it will appear a host name automatically.
User does not need to register an account or host name for your camera.
PLANET
Please visit http://planetddns.com and register an account if user does not
DDNS
have one yet. User will get the needed Host Name, User Name and
Password information from the DDNS service provider

On Easy DDNS page, press Apply to save the changes.
The host name will appear automatically after few seconds.
Click IP Settings
 DDNS and the following page will be displayed.
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
On PLANET DDNS page, you are allowed to modify the DDNS settings.
The page includes the following fields:
Parameters
Description
DDNS
Select a server provider or disable the DDNS function.
Host Name
Enter the host name or domain name provided by DDNS provider.
User Name
Enter the DDNS user name of the DDNS account.
Password
Enter the DDNS password of the DDNS account.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.10 Video & Audio
The section Video or Video & Audio (for audio supported cameras) provides the options to
adjust the video quality, configure the streaming details of the camera, and audio settings (for
Audio supported cameras only), which will be described on the succeeding pages.
The default settings of the camera are sufficient for most environments and the video
adjustments are not necessary. The following sections explain the ways to configure the
video quality or streaming details in case it is required to do so.
The [+] mark before Video indicates that the list can be expanded by clicking on it. Once
expanded, the list can later be collapsed again by clicking on the [-] mark.
3.10.1 Camera Options
In general, the Camera Options submenu allows users to set the Line Frequency and High
Frame Mode properties of the camera.

Line Frequency is the function that adjusts the shutter speed options to match with the
frequence of artificial light source of given country. For example, in Europe the light
frequency (due to power supply frequency of lights) is 50Hz, that is 50 flashes per
second. By setting line frequency to 50Hz in such case, the shutter speed options will
be proportional with light source frequency, such as 1/25s, 1/50s, 1/100s, etc.
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It is necessary to have the camera’s Line Frequency adjusted according to the
power frequency of the light source to avoid flickering effect.
The natural light source (sun light) is a seamless flow of light – the Line Frequency
setting does not matter for the cameras that are only exposed to natural light.

High Frame Mode allows users to select the resolution with 60fps frame rate, where
some video settings such as Exposure and White Balance, etc. will be automatically
configured. This configuration will be set as the video stream 1 and the original
configuration of stream 1 will now be video stream 2 and so on.
When any of the settings on this page have been modified, click the Apply button and
reboot to make the changes effective.
3.10.2 Compression
The Compression section allows the user to define the compression settings of the video
streams 1, 2, and 3. The purpose of compression is to reduce the bandwidth and VMS
storage consumption.
Usually the stream 1 is configured to be the best quality stream for NVR recording purposes
while the stream 2 and 3 are configured to be with the basic quality for the live view of NVR
or mobile device, to minimize the computing power of NVR used for video decoding.
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Parameters
Encoder Type
Description
There are two encoder types available: H.264 (High Profile) and
MJPEG.
This item is available only if the Encoder Type is H.264. The H.264
Profile defines the video compression scheme: High Profile, Main
Profile,
and
Baseline.
These
schemes
vary
from
least
compressed, Baseline, to most compressed, High Profile. By
default, the H.264 Profile is High Profile, which provides the most
H.264 Profile
compression with the best video quality, but more computing power.
Some third-party video management system has longer latency or
takes more time to decode High Profile compression scheme, in
this case, you can select Main Profile or Baseline. In order to get
the same video quality, you can select a higher bit rate with lower
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Parameters
Description
compression; this is the same as having a lower bit rate with a High
Profile. For example, a video on High Profile with 2M bit rate will
have the same video quality as a video with Baseline Profile at
3.5M bit rate.
It is used to define the aspect ratio of VGA stream – it can be either
4:3 ratio (640x480) or 16:9 ratio (640x360). When “Auto Detected”
VGA Aspect Ratio
is chosen, the VGA stream will follow the ratio of the higher
resolution stream, to ensure the identical view of stream 1 and
stream 2.
Depending on the camera model, the number of available
resolutions may be different. The default resolution setting of the
Resolution
camera may not necessarily be the maximum resolution of the
camera. If the user wants to use the maximum resolution, it is
possible to do it here. The maximum possible resolution of stream 2
will be smaller than stream 1.
Frame Rate
Defines the amount of frames per second.
Under “Constant Bit Rate” mode (CBR), the camera keeps the
stable bitrate regardless of the complexity of the scene. Under this
mode, the video quality may vary if the bit rate value is set too low.
Video Bit Rate Mode
It is easier to do storage and network bandwidth consumption
(only for H.264)
estimations under this mode compared to Variable Bit Rate mode.
Under “Variable Bit Rate” mode (VBR), the camera will keep the
video quality stable while the bit rate may occasionally go up or
down, depending on the complexity of the scene.
Defines the upper limit of the bitrate (only available under CBR
mode). The bitrate will be floating slightly under that limit. For
example, if the limit is set as 2M, the bitrate will be floating around
1.6~2.0 Mbps.
Video Max Bit Rate
(only for H.264)
If the Video Max Bit Rate is chosen as “Unlimited”, then the “Video
Bit Rate” selection box will appear that defines the bit rate level.
Under CBR mode, when Video Max Bit Rate is chosen “Unlimited”,
Video Bit Rate
the user can define the AVERAGE bit rate. For example, if the
(only for H.264)
Video Bit Rate is chosen 2M, then occasionally, the actual bit rate
may go below or beyond 2M, but in the long run, the average bit
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Parameters
Description
rate will be very close to 2M. This mode allows the most accurate
storage estimations, however, while planning the bandwidth, please
consider the occasional peaks of bit rate.
H.264 Compression:
Under VBR mode, the bit rate will be floating while the video quality
will be stable and follows the quality standard set by the user. The
user can choose either “High”, “Medium” or “Low” quality. The
Quality
higher is the quality level, the more bit rate the camera will use to
achieve the target quality.
MJPEG Compression:
The user can define the quality with the numeric scale from 1 to
100. The default MJPEG quality is 60. The higher is the quality
level, the more bit rate the camera will use to achieve the target
quality.
Under VBR mode it is possible to adjust the GOP length - that is the
occurrence rate of I-frames. By default, there is one I-frame per
GOP
(only for H.264)
second. For example, in case of 30fps, there will be 1 I-frame and
29 P-frames every second by default. When the GOP is changed to
“1 I-frame per 5 seconds”, then there will be one I-frame, followed
by 149 P-frames. In case of the static scenes, long GOP can further
minimize the bandwidth and storage consumption.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.10.3 Video
Upon opening the section named Video, the live view of the Stream 1 of the camera will
appear.
Usually, Stream-1 is configured to be high quality video with maximum resolution and frame
rate for recording purposes while Stream-2 is usually a moderate quality stream for live view
purposes of the VMS, to reduce VMS computing power during video decoding of multiple
channels.
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3.10.3.1 Motion Detection
The “Motion Detection” section allows the user to configure the video motion detection
system of the camera. Motion detection regions are based on Stream 1. By default, there are
three enabled pre-defined regions covering the whole camera view.
Click on “Setup” to adjust the motion detection regions or its parameters. Microsoft Internet
Explorer browser is required to configure the motion detection regions.
There are three independently configurable motion detection regions in the camera.
Each motion detection region has 6 configuration parameters:

Enabled or disabled

Location of the region

Size of the region

Sensitivity

Trigger threshold

Trigger interval
Enabled or disabled
Although all 3 motion detection regions are enabled by default, each can be disabled and
enabled individually. Look at the example: Only region 1 is enabled while 2 and 3 are
disabled. The disabled regions disappear from the video display.
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Note that the number of the motion detection region is written in the upper left corner of the
region.
Location of the region
You can move the motion detection region anywhere on the field of view by dragging the top
of the motion detection rectangle as shown on the image. The motion detection regions may
even be overlapping if you like.
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Size of the region
By dragging the lower right corner of the motion detection region you can change the size of
the region. The maximum size of the region can even be as big as the whole screen.
Sensitivity
Sensitivity is the parameter that helps us distinguish actual moving targets (people, vehicles)
from the slightly moving background, such as leaves of the trees waving in the wind. In order
to avoid false alarms, we might want the camera be able to ignore small motion. The higher
is the sensitivity level of the camera the smaller shift of the object is needed to trigger the
alarm. For example, if the object within motion detection region has moved for about 1-3
pixels during two video frames, then such small motion will be discarded by camera if the
sensitivity is low, and will still trigger an alarm if the sensitivity is high. In other words, you can
think of sensitivity level as a reversed speed limit – the smaller is the sensitivity, the faster
are the objects allowed to move without being detected.
The biggest challenge of motion detection configuration is to find the settings that do not
produce false alarms and at the same time do not miss any actual intrusions. The rule of
thumb is: the sensitivity should be as high as possible while not producing false
alarms. The default sensitivity level of the cameras is 70 (on a scale of 0-100) and it is a
good setting for most standard cases.
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Trigger threshold
Look at the moving object entering the area of motion detection: although moving quite
slowly, it caused motion activity – several pixel regions reported a motion that was faster than
allowed “speed limit” of sensitivity (70).
The blue graph on the right side of the image shows how many percent of pixels within the
motion detection region were considered as “currently in motion”. The activity panel itself is a
timeline – for each moment of time you can see the height of the blue bars. You may notice
that at certain moment the tallest bars in the activity graph reached about 25% (a quarter of
the total height in activity panel) – it means, 25% of this motion detection area were filled with
moving pixels at that moment. By visual observation you can also see that the object
standing inside the motion detection region indeed covers about 25% of its size.
What if the object is really small but moves rather fast (gets triggered by the current
sensitivity level)? For example, we want to detect people but not the cat walking in the room.
Although both people and cat may move with the speed that will trigger motion, they have
different size of triggered pixels. For example, a human passing by the motion detection
region will trigger 25% of pixels in that region while the cat would trigger only 2%. Since we
want to have a real alarm in case of human or vehicle passing by while ignoring birds, cats,
butterflies, mice, etc, we need a filter that can define how many percent of triggered pixels
will be considered as a real alarm. This parameter is called trigger threshold. The default
value of trigger threshold is 10%. It means, only the objects that are bigger than 10% of the
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motion detection region size and move faster than allowed by sensitivity level (70) will
produce actual alarm.
How to choose the most optimal trigger threshold level? The rule of thumb, keep the trigger
threshold as small as possible while not causing false alarms by the moving objects
that are not humans or vehicles.
You can have a different sensitivity level and trigger threshold level for each motion detection
region.
In order to understand all of the above even better, please refer to the table below containing
four possible combinations of settings using sensitivity level and trigger threshold
percentage.
The objects listed in each cell will trigger an alarm under given settings:
Low threshold (0-5%)
Low sensitivity
Big and fast
(0-65)
High threshold (5-100%)
Big and fast
Small and fast
Big and fast
Big and fast
High sensitivity
(65-100)
Big and slow
Small and fast
Big and slow
Small and slow
The camera’s default sensitivity is 70 and threshold is 10%. By these default values,
only the rabbit and the turtle would trigger an alarm while the butterfly and the snail
would be ignored by the motion detection system.
Important: Please remember that changing the size of the motion detection region has an
impact on the threshold – the bigger is the size of the motion detection region the smaller
should be the threshold value if you want the same object size to trigger motion. For example,
if you increase the motion detection region to twice the previous size, please remember to
reduce the threshold to half its original value (from 10% to 5%). On the other hand, changing
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the location of the motion detection region has no impact on threshold.
Trigger interval
The last configuration item is the trigger interval. It is the time period from the beginning of
the triggered event during which the all motion activities are ignored by the camera. This is
designed to avoid needless repetitive reporting of the same intrusion. Trigger interval 20
seconds would mean that when the even happens, camera will take certain one-time actions
and ignore the continuing activity in the motion detection region for 20 seconds. When 20
seconds are over, the camera will produce a new alarm if there are still action in the motion
detection region, and take actions again.
There is one more item on the Motion Detection configuration page which was not explained
above – the Profile of Motion Detection. Think of them as Profile 1 (Runtime MD Profile)
and Profile 2 (Event MD Profile). It means that you can configure two independent groups of
Motion Detection regions with at most 3 regions in each group. Normally, the Profile 1
(Runtime MD Profile) is used as an active profile of the camera. However, in some cases it is
possible to let the camera switch to Profile 2 by using the Event Handler system of the
camera.
For example, you might want to have different motion detection parameters for day and night
time. Then the two profiles become really handy. In such case, remember to configure the
motion detection parameters for both profiles before moving on to configure the event
response system.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.10.3.2 Day/Night
The Day/Night section allows user to control the switching between day mode and night
mode. This section will be displayed only for day/night models.
Parameters
Description
There are three modes:
Auto: The camera will automatically switch between day mode
(color) and night mode (black/white) under certain exposure level,
defined by user at “Switch from Day mode to Night mode”.
Day/Night mode
Day: The camera always stays in day mode (color) regardless of
exposure level.
Night: The camera always stays in night mode (black/white)
regardless of exposure level.
Switch
from
Day
mode to Night mode
The scale of 0~100 allows user define the exposure level at which
the day to night switch should happen. The higher is the value, the
darker the environment has to be to trigger the day to night switch.
3.10.3.3 Image
The Image section allows user to control certain parameters of a video frame.
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Parameters
Description
Video Flipping/Video
Check this box to flip the video up-side-down and left-right to
Mirroring
achieve the 180-degree rotation effect.
Brightness
Contrast
Digital Noise
Reduction
Select the Brightness value (0~100). The higher the value, the
brighter the image.
Select the Contrast level from the following options: Lowest, low,
medium, high, highest
Turn ON or OFF the Digital Noise Reduction. When turned on, the
noise on the video (especially in low light) is reduced and image will
look smoother and clearer.
Enable this feature for smooth and clear image. Disable this feature
3D Noise Reduction
if the scene contains extreme details that may be smoothed over
with 3DNR.
Edge Enhancement
Select the Edge Enhancement value. The higher the value, the
sharper the image.
Choose the WDR level from following options: Disabled, low,
medium, high, highest.
WDR
WDR is disabled and will not appear on screen if
Exposure Mode is set to “Manual”.
This feature provides a clear image even when the camera is
installed in a foggy environment. Select the Defogging level:
Defogging
Disabled, Low, Medium, High, and Highest. Wherein “Low” is ideal
for a slightly foggy environment and “Highest” for the foggiest
environment.
This feature has no obvious effect under normal viewing conditions.
Image Stabilization
However, if the camera is installed inside a moving vehicle, such as
a train, etc., enable this feature to make the image stable even
when the environment is in constant motion.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
The button “Restore image settings to default” is a quick way of restoring factory default
image settings without needing to reset the whole camera to factory default.
3.10.3.4 Exposure/White Balance
The Exposure/White Balance section allows the user to configure Exposure (shutter, iris
and gain control) and White Balance settings. In most cases, the default settings are
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sufficient and no adjustment is needed. Some options will only appear under certain
Exposure/White balance modes. Each mode is described in details below.
Exposure Mode -Auto
In Auto Exposure Mode, you control the image brightness by configuring the AE Reference
Target and Slowest Auto Shutter.
AE Reference Target (Auto Exposure reference target) can be considered as the “Target
Brightness on Sensor”. The camera will use several internal parameters to achieve best
quality with reference to this. The higher this value, the brighter the overall scene,
however, there may be more noise at night in such case. The range of AE Reference
Target is 1~255.
The camera will automatically control shutter speed, auto iris (if available) and signal gain to
achieve the target level set by the user. If the auto iris does not exist or is already opened to a
maximum size, and the image is still darker than the user defined target, it will further slow
down the shutter speed within the allowed range (set by user under Slowest Auto Shutter
Speed) and increase the signal gain.
Slowest Auto Shutter Speed is the user defined threshold for slowest allowed speed of
auto shutter. For example, if by default the shutter speed would vary between 1/5s ~ 1/2000s
depending on the lighting conditions, then setting the Slowest Auto Shutter Speed to 1/30s
would narrow down the auto shutter range to work between 1/30s ~ 1/2000s. The purpose of
allowing user to define the threshold for slowest speed is to avoid motion blur caused by too
slow shutter at night.
It is also important to know that very high shutter speed is not recommended for indoor
solutions with artificial light that flashes with certain frequency, as it may produce flickering
effect, regardless of Exposure mode.
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In extreme low light conditions, the shutter speed is slown down to get more light into one
image, but not slower than the user defined threshold.
If the exposure time extends beyond the interval between frames (too slow shutter), (i.e. 1/30
second), then the frame rate will be automatically reduced. Longer time in this value gives
clearer images at night for slow moving objects, but more motion blur for fast moving
objects.
White balance refers to the capability of the camera to understand what “true white color is”.
When the camera knows the true white color, then the rest of the colors will be accurate, too.
While human eye can easily adapt to different lighting sources (even mixed sources, such as
sun light through the window and indoor lights turned on at the same time), the camera has
to understand what is the dominant light source in given scene and what is the “white color”
of such light source.
By default, the camera is in auto white balance mode and attempts to recognize the light
source and its color spectrum automatically and adjusts the image accordingly. This function
works continuously in the background. It is re-evaluated for each frame, to make sure if there
is any change in dominant light source (e.g. the user closes the curtains to block the sun light
and turns on the indoor lights).
In most cases the auto white balance works perfectly and the user does not have to adjust
anything! In some rare installation cases, especially when there are no white color objects in
the field of view, and the light sources are mixed, the camera may have difficulty to identify
the true white color to fine tune the rest of the colors.
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In such cases, the installer can “help” the camera to understand the true colors by placing a
white object (for example a piece of white paper) in front of the camera to cover the whole
field of view and wait a few seconds – the auto white balance system will adjust the colors
until the white paper will really look white on the display. At that moment, the user can freeze
these white balance settings by pressing the Hold button. After pressing that button, the
White Balance will switch from Auto mode to Manual mode, together with the color values
captured at the moment of Hold. The user can now remove the white object from the field of
view, and the colors will stay correct for given scene.
For advanced users, there is also an option to switch from Auto mode to Manual mode of
White Balance directly and input the R Gain and B Gain values manually.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Exposure Mode - Manual
When the lighting conditions are stable 24 hours a day, the advanced users may consider
using manual exposure mode, to further fine tune the image quality in order to fulfill the
special project requirements. Please note that in most cases, it is highly recommended to
keep the camera in Auto Exposure mode and let the intelligent system of the camera find the
best possible exposure settings instead.
In manual exposure mode, the user can directly manually adjust the signal Exposure Gain,
Shutter Speed, and even on select models. The White Balance and Line Frequency
controls have already been explained in the previous chapter.
WDR is disabled in manual exposure mode.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
3.10.3.5 OSD/Privacy Mask
The OSD / Privacy Mask section allows user to do one of the two on-video operations:
(1) Add text to the upper or lower left corner of the video. This function is called Text
Overlay or On-Screen Display (OSD). It is possible to display the camera name, date
and time, IP address or any custom text as Text Overlay. The text is kept as small as
possible and is not resizable. The text can be read normally when the video is
enlarged on the display to 1:1 ratio. The purpose of having the text so small is to provide
sufficient legal evidence while blocking the smallest possible area of the video to avoid
valuable video evidence being blocked by text overlay. The text will be embedded into
video and cannot be removed later upon playback or export.
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(2) Cover up some sensitive areas of the video that should not be captured by the camera,
such as manager’s computer screen or bathroom entrance. This function is called
Privacy Mask. It is possible to configure several independent regions for masking.
Microsoft Internet Explorer browser is required to configure the Privacy Mask. The
privacy masks will be embedded into video and cannot be removed later upon playback
or export.
Text Overlay (OSD) Setup
It is possible to define up to 4 regions of text. If more than 1 region of text is enabled and
positioned in the same location, then the texts will appear one below another, row by row.
In the example above, one region of text was enabled with blue color and 50% transparency,
located at left lower corner and containing the text of “Office View“ together with current date.
The date would be automatically changing every day, according to camera’s date and time
settings. The result of the example configuration would look like this (Live View page, 1:1
scale):
Below is the list of characters with special meaning that can be used in the text field:
Parameters
Description
%YYYY
Year in four-digit format. For example, 2008
%YY
Year in two-digit format. For example, 08
%MM
Month in two-digit format. For example, 01 for January, 12 for December
%DD
Date in two-digit format. 01~31
%hh
%mm
Hour in two-digit format. 00~23. Note that only 24-hour indication is
supported.
Minutes in two-digit format. 00~59
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Parameters
Description
%ss
Seconds in two-digit format. 00~59
%H
a hyphen, "-"
%C
a colon, ":"
%X
a slash, "/"
%N
show Camera Name (It might be truncated if exceeds max OSD length)
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Privacy Mask Setup
This function puts blocks over parts of the cameras view that should not been seen.It is
possible to set up up to 4 regions of privacy masks. The adjustment of the privacy mask
region can be done when region is checked under “Setup“ column.
You may resize and drag the region the same way as the motion detection regions: upper bar
that contains the number of the region can be used for dragging the region across the video
while the white box at the right lower corner of the privacy mask region can be used for
resizing the region.
There are 4 pre-defined color options for privacy masks. If the user wants to use any other
colors, please use URL commands to set up the privacy mask instead. To do that, please
refer to the Guide that explains the use of URL commands.
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When switching back to live view, the privacy mask would look like this:
Please note that the Text Overlay (OSD) and Privacy Masks will take effect for both Stream 1
and Stream 2.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
It may take several seconds to update the region location on video display after
pressing Apply!
3.10.4 Audio
The Audio section is available only for audio-supported models. The user interface for audio
control looks like below:
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Parameters
Description
The option “Enabled” would activate incoming audio (either line in or
Audio In
built-in microphone). The option “Disabled” would turn off the
coming audio. In such case, the video stream is captured without
audio.
Choose “High” when the target is farther away from the camera and
Audio In Level
choose “Low” when the target is near the camera. Under “High”
mode, there may be more audio noise due to higher level of signal
amplification.
The audio out volume level can be adjusted in the scale of 0-100. It
Audio Out Volume
will influence the volume level of the speakers connected to the
camera.
Audio Format
Choose the compression format of audio: PCM, G.711A (A-law) or
G.711U (µ-law).
To adjust the volume level of the speakers connected to the PC that runs the web
management in order to hear the audio from the camera’s microphone or line-in device, go to
Live View page and use the audio controls there:
Audio Muted:
Audio level adjusted to the maximum:
This volume control appears in user interface only when the Audio-in function of the camera
has been “Enabled”.
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3.11 Event
This section describes how to set up the Event Handler, which deals with how the IP devices
respond to situations. Each IP device can have a maximum of 10 Event Rules. Each rule
includes one single trigger, and one or many responses. Several types of responses are
available. And there are multiple external servers for the device to interact with.
When setting up Event Handler, there are four types of settings. Event Server, Event
Configuration, Event List and Manual Event
Click the
item before Event to expand the list.
3.11.1 Event Server
Event servers define whom the device may interact with. They can be other servers or
devices on the network, or even the camera itself. Event Configuration sets up a list of what
to tell the other party during interaction. Event list lays down the rules and conditions about
when to initiate which responses from which triggers. The options available for Event rules
are selected from the event servers and event configurations.
Event servers are classified as FTP servers, SMTP servers and HTTP servers
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FTP Server
FTP servers can receive snapshot or video uploads that are issued as part of the response
from event handlers. You may set up one FTP server.
To set up FTP servers, make sure to enter the network address of FTP server, the Network
(FTP) port, the User Name and Password of FTP account, Connection mode (Passive or
Active) and Connection time before timeout.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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SMTP Server
SMTP servers can send email upon request from the IP device. The email can be a simple
subject and text email, or attached with snapshot/video. You may set up two SMTP servers.
The device will first attempt to send the message via the Primary email SMTP server. If the
first attempt fails (after the maximum connecting time), the device will attempt to send it via
the secondary SMTP server. If the device sends email successfully via the primary SMTP
server, then it will not use the secondary SMTP server.
To set up SMTP servers, make sure to enable the SMTP account and choose the proper
Authentication type. There are many types available. The default is Login. We recommend
you to use Auto Detection. Available authentication types include: Auto Detection, None,
Login, Plain, Cram MD5, Digest MD5 and PoP Relay. Please also enter the User Name,
Password, the email address displayed as sender (can be different than the user name),
Network (SMTP server) address, Network (SMTP server) Port number and Max Connection
time before timeout (in seconds).
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
HTTP Server
HTTP CGI servers are programs that run on web sites or many devices. They can be
custom-programmed to perform a large variety of actions based upon the input. You can
define which CGI server to connect to here, and the user / password required to log into the
target server. The actual message/command is setup in the Notification messages/URL
commands section. You may define two separate CGI servers.
IP devices are also CGI servers. This means that IP devices can now issue commands to
each other, which creates endless possibilities for highly coordinated response. The IP
device can also give a loopback command to itself, in effect changing almost all possible
settings dynamically. For details on the commands used to control the cameras, please
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contact your customer representative.
An example will help you gain a better sense of how to utilize this unique function. Camera A
is a fixed camera that looks at a corridor leading to the main hall. It has a motion detection
window located near the point where the corridor arrives at the large hall. Camera B is a PTZ
camera located in the hall, which is usually left on auto-tour patrol. When motion activity in
the motion detection region triggers MD1 in Camera A, this then in turn activates an event
rule in Camera A that gives out a command to Camera B. Camera B would then swivel to the
preset point where the corridor leads into the entrance and switch to higher bit rate to
temporarily provide clearer image. After the event ends, Camera B will go back to its normal
routine in lower bit rate.
To set up HTTP servers, make sure to enable the HTTP server, enter the user name, the
user password, Network (HTTP Server) address, Network (HTTP Server) port number and
Max connection time before timeout (in seconds).
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
3.11.2 Event Configuration
Event configurations are the responses to be performed when an event is triggered. For
most types of responses, you can create several different preset responses, then mix and
match in event rules.
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The configurable responses are classified as Digital I/O ports, Notification messages, Upload
Video/Snapshot and Audio and Send URL Commands.
Digital I/O ports appear only for the camera models that support this function.
Digital I/O ports
Digital input/output ports (select models only) are used to connect digital input (DI) and digital
output (DO) devices. DI is a trigger device like a switch or sensor (e.g., “panic button”), which
when pressed or triggered, notifies the camera to perform specific actions or the DO device
to respond. DO’s can be alarms or lights, etc.
The Digital I/O Ports page displays the number of available DI and DO ports on the camera,
which varies depending on camera model.
DI: To configure the digital input device, define the active level and trigger interval of the DI.
The default Active Level is “0”, which means the DI device remains inactive unless triggered.
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A good example is a “panic button”, which always stays in inactive mode “0” until the button is
pressed; when the button is pressed, its active level becomes “1” which means the DI is
triggered. Active level “1” returns back to “0” (inactive mode) after the specified Interval. The
Interval is the duration of time when the trigger remains in active mode which is also the
minimum time interval between the previous trigger and the next. For example, if the interval
is set to “5 seconds”, the DI will not respond if the “panic button” is pressed within 3 seconds
after the previous trigger. To issue another trigger, press the button after 5 seconds from the
previous trigger.
DO: To configure the digital output device, define the active level and response interval. The
default Active Level is “1”, which means the DO will turn to active mode and respond once
triggered. The duration of its response will last according to the set Interval. A good example
is an alarm siren, wherein the siren will start sounding only when it is triggered by an event or
another device like a DI. The siren will stop sounding once the set interval time elapsed.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not yet applied or saved.
Sound Detection
Sound detection is available on cameras with Audio in capability and is shown on the user
interface only if the Audio In function is enabled in Audio setup menu. Sound detection is
used to trigger the camera or another camera to perform specific actions or a digital output
device, such as alarms or lights, etc. to respond.
Check the Enabled box to enable Sound Detection.
The Trigger Interval refers to the time interval of the first detected sound to the next
detected sound. For example, if trigger interval is set at 5 (seconds), the next sound
detection is triggered only after 5 seconds. If the next sound is detected 3 seconds after the
first sound, the trigger is not activated.
To set the range or loudness of sound, set the Trigger Threshold. This helps define which
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sound is considered loud enough to be a trigger. For example, the sound of blowing wind
should not be considered, while the sound of a door creaking is a cause for alarm. The red
line on the Activity graph shows the threshold set at 15%. The blue graph shows the sound
activity. If the blue graph exceeds the red line, sound is triggered.
How to choose the most optimal trigger threshold level. The rule of thumb, keep the trigger
threshold as small as possible while not causing false alarms.
After changing any of the items above, press Apply to save the changes.
Notification message
*Pre-requisites: SMTP server / HTTP CGI server setup.
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Notification messages may be sent to either an email or a HTTP CGI server. If sent to a
CGI server, it works the same as an URL command, but it does not allow a second message
at end of event. You may configure up to three preset massages. You can configure a
message, but disable it. This will allow you to keep the settings without using it, which will be
useful in testing and troubleshooting.
To set up Notification Messages, make sure to enable the message and then determine what
type of message to send (HTTP CGI or email).
If you are sending to CGI server, you need to enter the CGI path, the URL command itself,
and an optional message.
If you are sending email, please enter the recipient e-mail address, the email subject, and the
body message.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Upload Video/snapshot and Audio
*Pre-requisites: SMTP server / FTP server / HTTP CGI server .
IP devices may send video recording / snapshots to your chosen server upon event. Video
will be in .RAW format, while snapshots will be .JPG files. You can define up to three groups
of settings to upload video/snapshot. Snapshots can be sent to FTP/HTTP CGI, e-Mail, or
local storage (for select models only), while video can only be uploaded to FTP, HTTP CGI
servers, or local storage (for select models). If Audio in is enabled in device, the uploaded
video will include audio.
The parameters needed to set up this function are different for each task combination
(snapshot/FTP or video / HTTP, etc), and are explained below:
UI
Enable
Upload Media
Snapshot
Type
Upload Media to Email FTP
Upload Period
Image during
Upload Period
Video
CGI
FTP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Pre-Buffer Time
Image File Name
Y
Upload Path
Y
Y
Y
Y
Y
Y
CGI Path &
Y
Program
E-Mail Recipients
Y
Subject
Y
Video Source
Y
Y
Y
CGI Local
Y
Y
Y
Y
Upload Video/snapshot and Audio checkbox: This decides if this rule is in effect, or
disabled. Sometimes it is useful to keep the settings for troubleshooting purposes, but keep
them as disabled.
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Upload Media to: These define the task at hand, and change the field that needs to be filled
out.
Upload Period: IP device will provide video/snapshots for the number of seconds here. It will
stop uploading video/snapshot at the end of this period. If you have video management
software recording from this camera at the same time, the normal recording through NVR will
not be affected, and goes on throughout the event period and afterwards. But the special
upload session will end as the event ends.
Image during Upload Period: This is used only by snapshots. This tells the camera how
many snapshots it should attempt to capture during the Upload Time. If this value is set to 0,
then the IP device will attempt to capture as many snapshots as possible. Depending upon
the device loading, the number of snapshots taken may not reach the number you specified.
Pre-Buffer Time: This is only used by video. If this is set to more than 0, then the IP device
will start to buffer video in its internal memory. The maximum pre buffer is 10 seconds. When
an event requires video upload, the IP device will first upload the video taken right before the
event then keep uploading until it reaches the upload time.
Image File Name/ Upload Path: You will need to specify rule for file names and upload
paths (upload path is not needed for Email. Just put a slash “/” in the field). The rules contain
flexible parameters. A sample rule and corresponding filename will look like this:
Front_Door_%YYYY_%MM_%[email protected]%hh%mm%ss
[email protected]
Upload Path folders may also be named dynamically. For the IP device to create folders on
FTP and HTTP CGI servers properly, your FTP/CGI account will need to have permission to
create folders. For syntax on auto naming, please see online help or the inset box at the end
of this section.
The symbol “%” cannot be the first character in filename or upload path. Please use either an
alphabet or a number as the starting character. For Upload Path, be sure to start and end
eight a backslash“\”. An example will be : \Backgate%MM%DD\
CGI path & Program: Some CGI servers may require special info and settings. Please refer
to CGI server designer for this section. IP devices do not allow upload of Snapshots / Video
into their embedded CGI servers.
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E-Mail Recipient/Subject: When uploading video/snapshots via email, these fields are
required.
Auto Naming Rules for Files and Folders:
To properly track images and videos, a well-thought naming rule is necessary. There are a
number of automatic variables available to design a proper naming system, which may be used
both on files and folders.
Symbol
%YYYY
Description
Example
4 digits for year
2009 for year 2009
the last 2 digits of 4 digits year
09 for year 2009
%MM
two digits for month. 01~12
01 for January
%DD
two digits for date. 01~31
01 for the 1st day of a month
%hh
two digits for hour. 00~23
%mm
two digits for minute. 00~59
%ss
two digits for second. 00~59
%W
a space character. ' '
''
%N
camera name
camera-1
%YY
File serial counter. It starts from 1 in
%Y
every uploading task. The counter will
be increased by 1 for next uploading
1,2,3,4,5,...
file.
Example
Video Source: Choosing the video source from video 1 or video 2.
Send URL commands
*Pre-requisites: HTTP CGI server setup .
URL commands can be sent to HTTP CGI servers upon event. This provides the possibility
of highly intelligent response upon event. IP devices and many other devices also have
embedded CGI servers that may be controlled.
When Event Handler sends an URL command, it will send one set of command when the
event is trigged, and another as the event becomes inactive. Depending on the CGI design,
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the URL commands may be able to be stringed together, and multiple commands may be
issued in a single line.
An example would be when the access control device at the entrance detects an entry, this
device provides a DI signal to the PTZ camera, and triggers an event. This event then sends
a loopback command to the PTZ Camera itself (by setting its own IP as the HTTP CGI
server). The PTZ Camera then moves to a preset location, stays until the event is over, and
then moves back to another location. At the same time it moves to the pre-set location, it
increases the bitrate from 1M to 3M, and the frame rate from 4 fps to 8 fps. The bitrate / fps
changes are reverted at the end of event.
3.11.3 Event List
You may define a maximum of 10 Event rules, which will be shown in the abbreviated form in
the Event List panel. It will display under each Event ID, the days of the week it will be active,
the start time and duration of the active period, the type of the source of trigger, and the
actions used in the response. If the row is grayed out, this means the rule is currently not
enabled and stays inactive.
You may start creating a new event by clicking the event ID number in the list, for example
“2”.
There are several parts to the Event rule:
When is it active?
You may choose to enable the rule or not. The settings will be kept in internal memory even if
the event rule is disabled. Select the days in a weekly cycle in which this rule and schedule is
active.
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Determine the start time and duration of the active period. For example, a rule that lets
motion detection trigger snapshot uploads to FTP would only take place after 19:00 each day
for 12 hours. Outside of this time the rule will not be active.
In the example below, the event handler rule is active 24 hours a day, 7 days a week.
How is it triggered?
Events may be triggered by one of the several sources.
Scheduler: You can trigger an event based on the set schedule. For example, in the
example below, the schedule is set for an alarm to sound at 4:00, and will sound once every
5 minutes within the next 10 minutes.
DIs: For selected models only, the IP device may be triggered by Digital Input. Select the
digital input and make sure to configure it on the Event Configuration page
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Motion: You may trigger the event if one or many Motion Detection regions encounter a
motion trigger. Trigger from any of them will initiate the event. The duration of event will be
the same as the MD trigger length, or the Trigger interval time, defined in the Motion
Detection section on Video Adjust page. In the example below, Motion Detection region 1 is
used as the event trigger.
You may also ask the event to be repeatedly triggered during this scheduled time. The
interval is determined in minutes. You may use this with email / FTP upload to take
snapshots at regular intervals.
Sound Detection: The event may be triggered when sound is detected. This feature is
available on cameras with Audio in capabilities only. The Sound Detection must be
configured first to use this feature.
Switch to Night mode: This is available to selected models only. When camera changes
between day and night modes, the embedded event handler will notice this change, and may
act upon this information.
Potential uses include changing the motion detection profile to another set of Event MD
parameters. By having two sets of parameters each optimized for day and night, this provide
better overall accuracy in both day and night conditions. Some night time only MD regions
may also be activated this way. The event period will end when the camera returns to day
mode, which will then reset the camera to the original settings.
Device boots successfully: This will trigger the event responses once the device boots up.
You can use this to create a notification system that keeps record of when the device has
been rebooted via email.
Reboot device: This triggers the event response when the device is shut down via web UI
“Save and Reboot”. Use this to keep record of when was the device setting edited. Note that
this will not take effect when the device is unplugged, as this is not normal shutdown.
Fail to write storage (with storage card only): Trigger occurs when there is an error in
writing data to the memory card.
Remove storage media (with storage card only): Trigger occurs when the memory card is
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suddenly removed from the device.
What responses will occur?
Available responses vary depending on what triggered the event.
Digital Output (selected models only): This is a useful link to other devices. Click to include
this in the response for this rule.
Send notification Message: Select from the three pre-defined messages which you’ve
setup in the Event Configuration section. You may enable multiple messages at the same
time. For sending Email, please limit the recipient to one per event rule. If you need to send
email to more than one recipient, please use separate event rules triggered by the same
trigger.
Upload video/snapshots: Select which of the event configurations to include in this
response set. If you are sending email via upload video and sending notification message at
the same time, the system will automatically merge the two emails into one. The subject and
image will be based upon the Upload snapshot Event configuration enabled, but the
message in the body text will be based upon the Notification messages.
In general, please stick to the “one email per event rule” limit for best performance.
Change Motion Detection profile: This will switch the profile of the selected Motion
Detection region from Runtime profile to Event profile. The profile will return to runtime
settings at the end of this event. You may program one motion detection region to be
disabled at runtime, but enable it with event handler under some circumstances.
Send URL command: Select the URL command to include in the response set. Two
different commands will be sent at the time when the event is triggered and un-triggered. For
example, going to a preset point, if the device is a PTZ camera, and there are preset points
already configured in PTZ setup page, then you may include this in the response section of
the event rule by using Send URL Command method. It is possible to let the camera return to
another preset point at the end of the event.
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Change to Day/Night Mode (Selected models only): For some models, you may force the
Camera into Day or Night mode. The camera will return to its previous setting (whether auto
or forced day/ night) upon the end of the event.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
3.11.4 Manual Event
You may select one event in the Manual Event area below to be triggered via web user
interface.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Once selected, the trigger button on the video display screen will show as clickable. Click to
trigger the selected event. This is useful during event rule testing.
The live view panel would look like this:
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3.12 Local Storage
The camera that comes with built-in local storage capability will have the Local Storage menu
shown on the Setup Page when a memory card is inserted into the memory card slot of the
device.
Video recording configurations such as the length of recording, video stream, etc. must be
setup on the Event Configuration menu. After setting the Upload Video configurations, create
an event on the Event List menu to either record the video on a scheduled time or when
triggered by an event. Note that only videos can be recorded on the memory card, snapshots
cannot.
Make sure to “format” the memory card first when using the card for the first time or if the
card has been used in other devices
Click the
Local Storage menu on the Setup Page. Three submenu items are available –
Status, Utilities, and File Management. If the memory card has not been formatted or
mounted, the File Management submenu is grayed out and cannot be accessed.
3.12.1 Status
When the mass storage has not been formatted or mounted yet, the camera would not know
the status of the storage, and the output would be as follows:
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If the mass storage has been formatted or mounted already, the Status page will show the
details of the storage:
In case of IP cameras with installed memory cards, the Storage Media Type will show “Micro
SD”. The capacity of the disk is shown in Gigabytes.
The camera supports microSDHC cards.
3.12.2 Utilities
The “Utilities” are responsible for managing the storage itself rather than the files on the
storage. There are three utilities – Mount, Format and Scan.
3.12.2.1 Mount Storage Media
When the Mount storage media button shows “Mount” button then it means that the mass
storage has been inserted to the camera, but the connection between camera and the
storage has not been established yet. By pressing the “Mount” button, the storage becomes
active. It is then possible to check the Status of the disk, write or read data on the disk,
remotely access the storage by Web Configurator or FTP client, etc.
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Mount
When pressing the “Mount” button, the mounting process will start.
Unmount
Once the drive has been mounted, it can later be unmounted by pressing the “Unmount”
button, if necessary.
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That Unmount function is used when the camera is to be shut down for maintenance or when
the mass storage has to be physically removed for some reason. The purpose of unmounting
is to protect the currently processed data on mass storage at the moment of removal of the
storage. If the local storage is being used by camera and some videos or snapshots are
being recorded to the disk, then the sudden shutdown or removal of the disk without
unmounting may corrupt the file that is currently being used by the camera. The rest of the
files are not influenced in any way.
Please note that “Save&Reboot” function of the camera also does unmounting automatically
for the user.
Mount Failure
If the inserted disk’s file system is not EXT3, then the Mounting would fail and an error
message would appear. The common reason is that the disk may have previously been used
in other file systems, such as Windows based PC or photo camera. If the disk does not have
the right file system, then you will get an error message. In that case the disk has to be
formatted first. The camera provides convenient formatting function within web management.
3.12.2.2 Format Storage Media
Format
When the disk is inserted to the camera for the first time, it is recommended to format it, to
make sure the file system of the disk would be compatible with camera. If the disk has
already been mounted, the “Format” button is grayed out, unmount the disk first to enable the
“Format” button.
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Format Failure
If the disk is damaged or it is not within the specifications of the camera, the formatting may
fail. When this happens, there is no way to continue using that disk, and it has to be replaced
with a proper one.
3.12.2.3 Scan Storage Media
Scan
To check the “health” of the disk, it is possible to use the “Scan” function. If the disk has
already been mounted, the “Scan” button is grayed out, unmount the disk first to enable the
“Scan” button.
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Scan Failure
The scanning would fail if the disk is not recognized by the camera. Make sure that the disk
has been properly formatted and mounted to the camera.
3.12.3 File Management
The File Management submenu allows users to graphically see the amount of videos
recorded on the memory card through its timeline, as well as the type of triggers that may
have occurred during the recording.
Click a video timeslot from the timeline bar to select and view its snapshot. A selected video
timeslot is indicated by a blue bar.
Make sure to “format” the memory card first when using the card for the first time or
if the card has been used in other devices.
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Parameters
Description
Displays the snapshot of the selected video timeslot.
1
The Snapshot window is available only
Snapshot Window
when using Internet Explorer browsers.
Shows the time of the selected video timeslot. Click
2
Time of Selected Video
the arrow buttons to scroll the timeline bar to the
previous or next page.
3
Start Time of Timeline Bar
The starting time (left side) of the timeline bar.
Check the box to view events recorded when the
following is triggered:

Motion Detection: When this box is checked,
the timeline bar will show red bars if motion is
detected on a timeslot.
4
View Event

Digital Input Port: When this box is checked,
the timeline bar will show green bars if the
digital input is triggered on a timeslot.

Sound Detection: When this box is checked,
the timeline bar will show orange bars if the
sound detection is triggered on a timeslot.
5
6
Go to Current Time
Click the button to go to the current time.
Timeline Bar:
Allows users to browse and select the recorded
S1 (Video Stream 1)
videos by timeslot. Video recorded from stream 1 is
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Parameters
Description
S2 (Video Stream 2)
shown on S1 timeline bar, while video from stream 2
S3 (Video Stream 3)
is shown on S2. The bars on the timeline bar indicate
each video timeslot.

Blue bar indicates the current selected video
timeslot; the snapshot is shown on the window.

Dark gray bar indicates a recording is present.

Light gray bar indicates no recording.

Red bar indicates motion is detected on that
timeslot.

Green bar indicates the digital input is triggered
on that timeslot.

Orange bar indicates the sound detection is
triggered on that timeslot.
7
End Time of Time Bar
8
Time Unit
The ending time (right side) of the timeline bar.
Select the unit of time to use to display the timeline
bar. The default time unit is by “Hour”.
If user needs to export video, please refer the steps:
Select the starting point of the video to export from timeline bar. The bar turns blue.
1.
Click the right mouse button and select Mark Export Start.
Click the ending point of the video to export. The bar turns blue.
Click the right mouse button and select Mark Export End. The scope of the starting to the
ending timeslot is marked blue.
Click the right mouse button and select Export Video.
Save the video file (.raw).
The camera memory is allocated to deliver continuous live streaming to all
connected users or devices, such as NVR recording purposes. The camera will
store as many P-frames as possible on the memory card. However, due to camera
memory limitation, the camera may record only the I-frames on the memory card.
To increase the number of P-frames to record on the memory card, it is
recommended to lower the FPS, bit rate and resolution of stream 1.
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3.13 System
The System section provides the list of functions that help manage the camera. The [+] mark
before System indicates that the list can be expanded by clicking on it. Once expanded, the
list can later be collapsed again by clicking on the [-] mark.
3.13.1 User Account
The User Account section allows doing the following user management tasks:
1. Change the account name or password of the Root account that has a full access to the
camera.
2. Create up to 10 common users that only have an access for live view and PTZ control.
3. Enable/disable the option of seeing the live view without needing user name and
password (anonymous login), which is especially convenient function for camera
installers on the field. For security reasons, account name and password is always
required when entering page of web management or when trying to access camera or
change settings by URL commands.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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3.13.2 System Info
The section System Info provides the full information about camera status, settings and log.
This information is very helpful while doing the camera configuration, maintenance or
troubleshooting.
The Server Report is a convenient way of exporting the full list of camera related information
in a text format, so that it can be sent to the technical support team for faster service.
3.13.3 Factory Default
The Factory Default section allows the camera settings to be reset to the original factory
settings.
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If you want to keep network settings and restore other settings to factory default, please
select the first option. If you select the second one instead, all the settings would be removed
during factory default. You will have to use factory default IP setting to connect to this
camera.
3.13.4 Firmware Upload
The Firmware Upload section allows remote upgrade or downgrade of camera firmware.
The upgrade to newer version is usually done in order to gain new functions or fix existing
bugs or limitations while downgrade to older version is used mostly for integration purposes
where the newly purchased camera model comes with the newer firmware version than
supported by a third party video management system of a given project.
The firmware image file can be downloaded from the website. It has the file extension “.upg”.
After pressing the Apply button, it is possible to browse for firmware image file that has
already been downloaded to the computer that has the web management running.
Click Browse to select the upload image file. Click the Apply button to start the upload.
Once the process is finished, you will get an “OK” message and system will reboot itself.
3.13.5 Save & Reboot
The Save & Reboot section allows saving the settings and rebooting the camera remotely.
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This is critical because some settings might not take effect before save & reboot.
3.13.6 Logout
Clicking this item allows you to log out of the IP device. Be sure to logout this IP device once
you have completed all the tasks via web management.
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Appendix A. The Dimensional Diagram of
the Stand
This is the dimensional diagram of the stand:
Unit: mm [inch]
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Appendix B. The Dimensional Diagram of
the Camera
This is the dimensional diagram of the camera:
Unit: mm [inch]
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Appendix C. Ping IP Address
The ping (stands for Packet Internet Groper) command is used to detect whether a specific
IP address is accessible by sending a packet to the specific address and waiting for a reply.
It’s also a very useful tool to confirm whether or not the camera is installed or if the IP
address conflicts with any other device over the network.
If you want to make sure the IP address of the camera, utilize the ping command as follows:

Start a DOS window.

Type ping x.x.x.x, where x.x.x.x is the IP address of the camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other device that conflicts with the IP address of the camera, you
also can utilize the ping command but you must disconnect the camera from the network
first.
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Appendix D. Configuring Port Forwarding
Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its
IP address needs to be set up as a fixed IP address. The port forwarding or Virtual Server
function of router also needs to be set up. This device supports UPnP traversal function.
Therefore, user could use this feature to configure port forwarding of NAT router first.
However, if user needs to configure port forwarding manually, please follow the steps below:
Manually installing the device with a router on your network is an easy 3–step procedure as
follows:
1. Assign a local/fixed IP address to your device
2. Access the Router with Your Web browser
3. Open/Configure Virtual Server Ports of Your Router
1. Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by
the router. Manually setup the device with a fixed IP address, for example, 192.168.0.100.
2. Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. PLANET
wireless AP is used as an example to clarify the configuration process. Configure the initial
settings of the router by following the steps outlined in the router’s Quick Installation Guide.
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If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP address identifies your router on the public
network and allows it to access the Internet. To find out what your router’s WAN IP address
is, go to the Status screen on your router and locate the WAN information for your router. As
shown on the following page the WAN IP address will be listed. This will be the address that
you will need to type in your web browser to view your camera over the Internet. Be sure to
uncheck the Reset IP address at next boot button at the top of the screen after modifying
the IP address. Failure to do so will reset the IP address when you restart your computer.
Your WAN IP Address will be listed here.
3. Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet
over a series of numbered ports. The ports normally used by the device are blocked from
access over the Internet. Therefore, these ports need to be made accessible over the
Internet. This is accomplished using the Virtual Server function on the router. The Virtual
Server ports used by the camera must be opened through the router for remote access to
your camera.
Follow these steps to configure your router’s Virtual Server settings

Click Enabled.

Enter a unique name for each entry.

Select Both under Protocol Type (TCP and UDP)

Enter your camera’s local IP address (e.g., 192.168.0.100, for example) in the
Private IP field.

The HTTP, Control Server and Streaming Server ports should be added into router.
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If you are using the default camera port settings, enter 80, 6001 and 6002
into
the Public and Private Port section and click Add.
A check mark appearing before the entry name will indicate that the ports are enabled.
Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. If your ISP does not pass traffic on port 80,
you will need to change the port the camera uses from 80 to something else, such
as 8080. Not all routers are the same, so refer to your user manual for specific
instructions on how to open ports.
Enter valid ports in the Virtual Server section of your router. Please make sure to check the
box on this line to enable settings. Then the device can be accessed from WAN by the
router’s WAN IP address.
By now, you have finished your entire PC configuration for this device.
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Appendix E. Waterproofing the Cable
Connections
The camera itself is waterproof, however take note that the cable connections are not. If the
camera is mounted directly on the ceiling/wall where the cables pass through the ceiling/wall,
then your installation is complete and you do not need to waterproof the cable connections.
However, if the camera is mounted where the cables may be exposed then it is
recommended to waterproof the cable connections or use a junction box (not included in the
package).
The camera comes with a Cable Gland and Conduit Gland. It is recommended to use one
of these glands when a high PoE injector will be used with the camera. However, if the
bundled power adapter will be used or digital input/output devices will be connected, it is
recommended to house the cables inside the junction box.
Waterproofing the Cable by Cable Gland
Prepare the following items:
Cable Gland
Gland Rubber Ring
Exterior-Grade Ethernet Cable
Waterproof Tape
(not included in
(not included in the package)
Detach the cable gland as shown below.
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Insert the clamping nut through the Ethernet cable.
Insert the Ethernet cable through the sealing rubber and claw.
Attach a supplied rubber ring on the gland body (smooth end). Make sure the rubber ring is
completely aligned to the gap on the gland body.
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Attach the gland body to the Ethernet port of the camera. Make sure the rubber ring is
completely aligned and flat on the gland body to avoid possible water leakage.
Connect the Ethernet connector to the Ethernet port of the camera.
Insert the sealing rubber and claw into the cable gland body.
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Attach the clamping nut to the cable gland body. Make sure the clamping nut is tightly
secured and the rubber is squeezed in to avoid water leakage.
Make sure to apply proper waterproofing methods to cable connections or arrange all
unused cables and wrap them with the waterproof tape.
1.
Different applications and installation environments require different types of
waterproofing methods which may not be covered in this manual. Check your
installation environment and adapt a suitable waterproofing method.
2.
If the camera is installed outdoors and the bundled power adapter or other
device is used, be sure to protect it from different environmental factors. It is
recommended to place the power adapter indoors.
Waterproofing the Cable by Conduit Gland
Prepare the following items:
Conduit Gland
Gland Rubber Ring
1/2” Flexible Conduit
(not included in the package)
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Waterproof Tape
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Detach the conduit gland as shown below.
Insert the Ethernet cable through the flexible conduit. Then insert the clamping nut through
the flexible conduit.
Insert the sealing rubber and attach it at the end of the flexible conduit.
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Attach a supplied rubber ring on the gland body (smooth end). Make sure the rubber ring is
completely aligned to the gap on the gland body.
Attach the gland body to the Ethernet port of the camera. Make sure the rubber ring is
completely aligned and flat on the gland body to avoid possible water leakage.
Connect the Ethernet connector to the Ethernet port of the camera.
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Insert the sealing rubber into the conduit gland body.
Attach the clamping nut to the conduit gland body. Make sure the clamping nut is tightly
secured to avoid water leakage.
Make sure to apply proper waterproofing methods to cable connections or arrange all
unused cables and wrap them with the waterproof tape.
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1.
Different applications and installation environments require different types of
waterproofing methods which may not be covered in this manual. Check your
installation environment and adapt a suitable waterproofing method.
2.
If the camera is installed outdoors and the bundled power adapter or other
device is used, be sure to protect it from different environmental factors. It is
recommended to place the power adapter indoors.
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Appendix F. Joystick Compatibility
As for the NVR-E series , the camera supports two types of controllers, which both feature in
a joystick and twelve buttons for users to assign specific actions. User is able to purchase at
local market.
Here is the information of joysticks:
Picture
Model
IP Desktop
Extreme™ 3D Pro
Manufacturer
CH Products
Logitech
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Appendix G. Connecting Audio Devices
The camera comes with audio input and output jacks to connect a microphone or speaker to
the camera. The audio jacks are covered with a rubber protection. If using an audio input
device, such as a microphone with a built-in amplifier, connect the device to the Audio Input
jack (red) of the camera. If using an audio output device, such as a speaker, connect the
device to the Audio Output jack (green) jack of the camera.
If the camera is installed outdoors, be sure to wrap the audio connectors with waterproof
tape (can be purchased in local hardware stores).
1.
Make sure that the connected audio input device has a built-in amplifier.
Connecting an ordinary microphone will dwarf sounds and will result in
inaudible recording.
2.
If the audio connectors will not be used, leave the rubber caps on to avoid
dust from entering the connectors.
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Appendix H. Connecting Digital Input/
Digital Output Devices
Depending on your surveillance needs, you may need to connect digital input or output
devices to your camera to trigger events or notifications.
Digital Input (DI) devices can be used to notify the camera about an activity in the camera
site. DI can be triggers of events. For example, you can connect a “panic button” to the
camera; as such when the panic button is pressed, the alarm signal will be sent through the
camera. Other common DI device applications are emergency button, smoke detector,
passive infrared sensor, etc.
Digital Output (DO) devices are external devices that are activated by the camera upon an
event inside the camera. For example, you can connect an “alarm horn” to the camera as
such when an event occurs inside the camera (e.g. detected intruder), the alarm horn will
sound. Other common DO device applications are motion-triggered lights, electric fence,
magnetic door locks, etc.
The camera comes with two terminal blocks to connect DI/DO devices.
Map the pins according to one of the pin combinations in the table below. Loosen the screw
and insert the wire into the pin slot on the terminal block, then tighten the screw to secure the
wire. Connect the terminal block to the corresponding cable connector.
Device Cable
Terminal Block Pin
Mapping Instructions
Ground Pin
GND
To connect digital input devices, map the DI
Digital Input 1
DI1
device wires to the following:
Digital Input 2
DI2
DI1 and GND
Digital Input 3
DI3
DI2 and GND
Digital Input 4
DI4
DI3 and GND
DI4 and GND
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Device Cable
Terminal Block Pin
Mapping Instructions
DC 12V
12V
To connect digital output devices, map the
Digital Output 1
DO1
DO device wires to the following:
Digital Output 2
DO2
DO1 and 12V
DO2 and 12V
In case of connecting more than one DI device, the GND pin can be commonly
shared by all four DI devices.
In case of connecting two DO devices, the 12V pin can be commonly shared by
the two DO devices.

Typical Connection
The table below shows the DI/DO connection specifications:
Device
DI
Connection design
Voltage
DO
TTL - compatible logic levels
To trigger (low)
Logic level 0: 0V ~ 0.4V
Normal (high)
Logic level 1: 3.1V ~ 30V
Current
10mA ~ 100mA
Connection design
Transistor (Open Collector)
Voltage & Current
< 24V DC, < 50mA
Based on these specifications, if the DI device has a voltage of 0V ~ 30V or the DO device
has a voltage of < 24V (< 50mA), then the camera can supply internal power to these
devices and there is no need to connect the DI/DO device to an external power source.
In this case, use the GND and the DI1 cables to connect a DI device and use the 12V and
the DO1 cables to connect a DO device. See wiring scheme below:
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Consequently, to connect a second DI or DO device, use the GND and DI1 cables to connect
the second DI device, and the 12V and DO2 cables for the second DO device.

High Voltage DO Device Connection
Even though the camera provides 12V power, this may not be enough for some high voltage
DO devices, such as a ceiling light or a motor that opens or closes a gate. In this case, there
is a need to connect an external relay. See wiring scheme below:
Note that when choosing an appropriate relay, please refer to its specifications and make
sure they match the above design. The triggering circuit voltage has to be around 12V DC
and the switch-controlled circuit voltage has to match the external power supply (e.g. 110V
AC or 220V AC).
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The illustration below is a graphic example of connecting a relay to a high voltage DO device.
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Appendix I. How to Replace the Fuse
With proper use, there is no need to replace the fuse that came with the power adapter.
However in case of accidentally switching the wrong power voltage, a replacement fuse is
already included. Follow the procedures below to replace the fuse:
Use a flat-head object, such as a screwdriver, to pull and remove the fuse holder from the
power adapter.
Remove the main fuse from its bay and pull to retrieve the replacement fuse.
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Push the replacement fuse onto its bay.
Insert the fuse holder back into the power adapter and push until it locks into place.
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Appendix J. Troubleshooting & Frequently
Asked Questions
Installing this device
If a firewall exists on the network, the HTTP port, Control Server and Streaming
The device will be installed
and work if a firewall exists on
the network.
Server ports need to be opened on the firewall or NAT router.
By default, the TTP port is 80; Control Server port is 6001; Streaming Server port is
6002.
The username and password
used for the first time or after
factory default reset
Username = admin and password = admin.
Note that it’s all case sensitive.
Follow the steps below.
Forgot the username and
1.
Power on the camera. Wait for 2 minutes until it is ready.
2.
Press and hold the hardware reset button for at least 5 seconds or until the
Power LED lights are off, and then release the button.
password
3.
It will take around 2 minutes to boot the camera.
4.
Re-login the camera using the default IP (http://192.168.0.20), and username
(admin), password (admin).
Forgot the IP address of the
Check IP address of device by using PLANET Smart Discovery Lite program or by
device
UPnP discovery or set the device to default by reset button.

Re-power the device if the unit cannot be found within 1 minute.

Do not connect device over a router. PLANET Smart Discovery Lite program
cannot detect device over a router.
PLANET Smart Discovery Lite
program
cannot
find

If IP address is not assigned to the PC that runs PLANET Smart Discovery Lite
program, then PLANET Smart Discovery Lite program cannot find device. Make
the
sure that IP address is assigned to the PC properly.
device.

Antivirus software on the PC might interfere with the setup program. Disable the
firewall of the antivirus software during setting up this device.

Internet Explorer does not
seem to work well with the
device
Check the firewall setting of your PC or Notebook.
Make sure that your Internet Explorer is version 11. If you are experiencing
problems, try adding the camera’s IP address to the IE11’s compatible list.
PLANET Smart Discovery Lite
program fails to save the
Network may have trouble. Confirm the parameters and connections of the device.
network parameters.
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2 Mega-pixel PoE Plus Speed Dome IP Camera
ICA-E6260
Accessing this device

https://play.google.com/store/apps/details?id=ismp.android.mobileclient&hl=z
What is the app for smart
phone?
ISMP Mobile Client for Android:
h_TW

ISMP Mobile Client for iOS:
https://itunes.apple.com/us/app/ismp-mobile-client/id814924573?mt=8
The RTSP command:
What is the RTSP command?
rtsp://username:[email protected]:rtsp_port/stream1
(If you want to play stream2, please input “stream2”)
Internet Explorer displays the
following
current
message:
security
“Your
settings
prohibit downloading ActiveX
Set up the IE security settings or configure the individual settings to allow
downloading and scripting of ActiveX controls.
controls”.
Video quality of the device
The motion of object is blurry.
Increase shutter speed.
The image is blurry.
Please get into the camera’s web management to adjust the focus manually.
Please try the methods:
Underexposed image.
Overexposed image
Use Auto Exposure Mode and increase AE Reference Target.

Set the Slowest Auto Shutter Speed to slowest possible (1/5s).

Add external light source to illuminate the area the camera is shooting.
Use Auto Exposure Mode and reduce AE Reference Target if necessary.
Please try the following:
There is a lot of noise in the
image.
The image is blocking or
mosaic.

Enable DNR.

Enlarge the aperture.

Lower AE Reference Target in Auto Exposure mode.

Lower the Exposure Gain in Manual Exposure mode.

Lower video resolution.

Add extra visible or IR lights.
Increase the bitrate.
Please try the following:
The frame rate is too low at
In auto exposure mode, set the Slowest Auto Shutter Speed to be not slower than
night.
the interval of frames.
In manual exposure mode, set the Shutter Speed to be not slower than the interval
154
2 Mega-pixel PoE Plus Speed Dome IP Camera
ICA-E6260
of frames.
Please try the following:
Use dual stream (stream 1 for recording, stream 2 for live view).
Lower the video bitrate.
Network latency is happening.
Lower the resolution (if acceptable for user).
Check the cable quality.
Make sure to use industrial grade switches and routers.
Check the NVR server and client PC requirements from NVR manual.
155
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