Model 701-804 SmartSeries® Handset/Speaker
Pub. 42004-605L2B
GAI-TRONICS®
A HUBBELL COMPANY
Model 701-804
SmartSeries® Handset/Speaker Amplifier
with Auxiliary Jack
Confidentiality Notice
This manual is provided solely as an operational, installation, and maintenance guide and contains
sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
GAI-Tronics retains all intellectual property and other rights in or to the information contained herein,
and such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.
General Information
In addition to providing standard Page/Party® operation, the Model 701-804 SmartSeries®
Handset/Speaker Amplifier with Auxiliary Jack supports the attachment of an auxiliary headset and
serves as a control interface to devices such as the relay module in a remote terminal unit (RTU)
enclosure.
Application
The Model 701-804 SmartSeries® Handset/Speaker Amplifier is intended for use with a GAI-Tronics
enclosure to provide an intelligent handset for use on the GAI-Tronics multi-party system cable (system
cable) in either a standard Page/Party® system or an ADVANCE system. It includes a micro-controller
that can perform the following functions:
•
Page and party from the integral handset or an auxiliary headset connected to the front panel
•
Monitor and control the handset and auxiliary connections
•
Supervise the local speaker
•
Measure the ambient noise and adjust the speaker output level
•
Transfer data messages and audio on the system cable
•
Support an optional SmartSeries® RTU, which monitors and supervises input and output devices
GAI-Tronics P.O. Box 1060, Reading, PA 19607-1060 USA
610-777-1374 n 800-492-1212 n Fax: 610-775-6540
VISIT WWW .GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Model 701-804 SmartSeries® Handset Station with Auxiliary Jack
Pub. 42004-605L2B
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Hardware Configuration
External Components
The front view of Model 701-804 is shown in Figure 1. The assembly includes a handset and cradle.
When the handset is lifted from the cradle or replaced in the cradle, a hookswitch (a magnetic reed
switch) in the cradle signals the appropriate status to the micro-controller within the assembly.
To the right of the cradle are a product label, a nameplate concealing the User Level Adjustment control,
and an auxiliary jack for a Model 10401-201 Headset/Microphone Assembly and Model 10416-103
Extension Cable (auxiliary headset/cable assembly or auxiliary headset).
Figure 1. Model 701-804 Handset/Speaker Amplifier front view
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Internal Components
The Model 701-804 contains the following components or subassemblies in the chassis that is affixed to
the front panel. Refer to Figure 2.
Ref. 1: Bias Power Supply PCBA
Ref. 2: Speaker transformer
Ref. 3: Receiver Isolation PCBA
Ref. 4: Base-16 PCBA with a plug (P1)
Ref. 5: FSK Modem PCBA
Ref. 6: Handset Amplifier PCBA
Figure 2. Model 701-804 Side View
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Block Diagram
As shown in Figure 3, plug P1 on the back of the Base-16 PCBA plugs into a socket in an enclosure
connected to the system cable, picking up the Page/Party® lines and ac power. Connector J6 on the Base16 PCBA connects ac power to the Bias Power Supply PCBA and receives +5 V dc and +/-15 V dc in
return. The Base-16 PCBA uses the bias supplies and also passes them (as well as control, monitoring,
and line signals) to the FSK Modem and Handset Amplifier PCBAs via J1, a 24-pin stacking connector.
Connector J2 on the Base-16 PCBA connects the speaker transformer for the station’s speaker, and J3
connects optional external devices.
The Handset Amplifier PCBA has connections to the handset and the hookswitch via spade terminal
connectors E1 to E7, and it has connections to the front panel auxiliary jack and the Receiver Isolation
PCBA via J2.
Figure 3. Block Diagram
Interfaces
The assembly interfaces to the system cable, an external loudspeaker, and auxiliary devices via P1, a 16pin connector. All connections to the system cable are made by qualified installation technicians during
system installation. Direct questions about these connections to GAI-Tronics’ Field Service Department.
Other connectors on the Base-16 PCBA provide quick connect/disconnect of subassemblies. Connector
J3 on the side of the Base-16 PCBA connects to devices such as the relay module in a SmartSeries®
Station Remote Terminal Unit (RTU) enclosure.
Installation
The assembly plugs directly into any GAI-Tronics 700 Series enclosure such as the Model 703A (indoor),
the Model 7325-101 (cast aluminum outdoor), or the Model 7335-001 (nonmetallic outdoor). It also
plugs into a SmartSeries® Station RTU enclosure. When installing the assembly in this enclosure, you
must also connect the 10-conductor keyed ribbon cable to J3 on the side of the Base-16 PCBA. Be sure
that the red line on the edge of the cable lines up with J3-pin 1. Ensure that the connectors mate securely
and then tighten the 4 captive screws on the corners of the front panel.
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Operation
Handset Operation
Page Announcement
1. To make a page announcement for a party-line conversation, lift the handset from the cradle.
2. From a multi-party enclosure, select an available party line.
—OR—
From a page destination enclosure, select the desired destination.
3. Press the handset pressbar.
4. When the wait tone stops, make your announcement. If the page resource is already in use, you hear
a busy tone. Release the handset pressbar, then try again.
5. Release the handset pressbar.
6. When the party answers, conduct your conversation. When you are done, replace the handset in the
cradle.
Party-Line Conversation
1. For party-line conversation from a multi-party enclosure, first select the appropriate party line.
2. Lift the handset from the cradle.
3. Conduct your conversation. When you are done, replace the handset in the cradle.
Auxiliary Headset Operation
NOTE
This application requires the GAI-Tronics Model 10401-201 Headset/Microphone
Assembly and Model 10416-103 Extension Cable.
The auxiliary headset allows the user to make one-way page announcements and conduct two-way partyline conversations hands-free from up to 30 feet from the station, while providing noise reduction for
hearing protection. When an auxiliary headset/cable assembly is plugged into the auxiliary jack, a partyline connection is automatically established (the same as lifting the handset).
Notes:
1. Leaving the auxiliary headset plugged in for a long period of time may disable party-line
communication. This is controlled by the off-hook time-out setting, which can be 1 to 25 minutes in 1minute steps (the factory default is 8 minutes), or 0 (disabled, or no time-out). This feature ensures that a
station unintentionally left connected to a party line will not induce unwanted background noise onto the
party line. If party-line communication is disabled, unplug the auxiliary headset, then plug it back in.
2. The handset has priority over the auxiliary headset. When the handset is lifted from the cradle while
the auxiliary headset is in use, the auxiliary headset’s microphone and page switch are disabled, but the
headset receiver remains active.
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Page Announcement
To make a page announcement for a party-line conversation, perform the following steps:
1. Plug the auxiliary headset/cable assembly into the auxiliary jack on the front panel.
2. Press the headset page switch.
3. When the wait tone stops, make your announcement. If the page resource is already in use, you hear
a busy tone. Release the headset page switch, then try again.
4. Release the headset page switch.
5. When the party answers, conduct your conversation. When you are done, unplug the auxiliary
headset/cable assembly.
Party-Line Conversation
1. To conduct a party-line conversation from a multi-party enclosure, first select the appropriate party
line.
2. Plug the auxiliary headset/cable assembly into the auxiliary jack on the front panel.
3. Conduct your conversation. When you are done, unplug the auxiliary headset/cable assembly.
Optional Features
The following features are available as options to the standard configuration of a station used in an
ADVANCE system and installed in a special enclosure. Contact the GAI-Tronics Field Service
Department for further information about these features.
•
The Selected Page Destination feature allows the manual selection of one of four page destinations.
•
The Supervised Input feature allows the monitoring and supervision of one or two initiating device
circuits (IDCs), initiating an alarm when the supervised device is activated.
•
The Power Relay Module provides a relay contact output, typically to switch power to a visual
signaling device, for directed or relay group operation. Supervision of the controlled device’s cable
can also be enabled.
•
The Station Emergency Party Line feature supports annunciation for two party lines.
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Software Configuration
The SmartSeries® Handset Station with Auxiliary Jack has software on U2 of the Base-16 PCBA and on
U1 of the FSK Modem PCBA. This software provides the following standard programmable features
when the station is in an ADVANCE system:
Off-Hook Time Limit—the length of time the handset/headset can be off-hook before disabling partyline communication. Default setting: 8 minutes.
Page Duration Limit—the length of time the station can be in page mode before returning to party mode.
Default setting: 2 minutes.
The following standard programmable features are also accessible from the User Level Adjustment
control on the front panel:
User Minimum Page Output Level (or Minimum Level)—the minimum page output level of the
speaker amplifier. Default setting: 4 watts.
User Offset Added to Ambient (or Offset Level)—the amount of gain added to the ambient level so that
an incoming page is not lost in the noise. Default setting: 9 dB.
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How to Diagnose Assembly Faults
The table below describes possible solutions for some common problems.
Problem
Any problem with
station performance
Possible Solution
Remove the assembly from the enclosure and examine it carefully for
obvious faults such as unconnected plugs, loose connections where the wires
from the handset and hookswitch connect to the Handset Amplifier PCBA,
and so on. Determine whether the fault is in the assembly, or in the system,
by plugging in a known good spare assembly (set to the same address as the
assembly removed). If the fault is in the assembly, remove it for repair.
Note: When replacing the assembly, perform the following steps:
1. Set the address on the new assembly to 03.
2. Plug the assembly into the enclosure.
3. After about 10 seconds, remove the assembly. The station is now set up
to request a download of configuration variables from the Master
Control Unit (MCU).
4. Set the address to the correct address.
5. Plug the assembly back into the enclosure. The station initiates a
configuration download request. The time required to complete the
download depends upon system configuration and system activity, but
several seconds is typical.
Speaker volume needs
adjustment
Use the USER ADJ control to adjust the Minimum Level, Offset Level, or
VLC Level (as appropriate). Refer to the Adjustments section of this
document.
Incoming handset
speech level needs
adjustment
Use the RCVR VOL control to adjust the handset receiver volume. Refer to
the Adjustments section of this document.
Incoming headset
speech level needs
adjustment
Use the AUX VOL control to adjust the headset receiver volume. Refer to
the Adjustments section of this document.
Outgoing speech level
is too low for other
users
Use the XMIT LEVEL control to adjust the audio transmit level. Refer to
the Adjustments section of this document.
Acoustic feedback or
speech distortion
during page or party
operation
•
If the problem affects all stations, the line may not be terminated
correctly, may have loose connections, or a short to ground. Line
balance connections are critical.
•
If the problem affects only this assembly, the problem may be with its
sidetone setting. Contact GAI-Tronics’ Field Service Department.
or
The user hears himself
when speaking
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Model 701-804 SmartSeries® Handset Station with Auxiliary Jack
Problem
Feedback during page
only
Crosstalk
Possible Solution
•
Check within the enclosure for a purple wire on terminal 7: this is the
default setting for local speaker mute. If the wire is on terminal 8, then
the speaker is un-muted and may be causing feedback. Connect the wire
to terminal 7.
•
An adjacent speaker could be causing feedback. If an adjacent speaker
is the source of the feedback, adjust the orientation of the speaker so that
it is not aimed directly at the station. As a last resort, enable the mutual
muting function of the station. This is done by interconnecting terminal
7 of the two stations with the spare orange wire in the system cable (if
this wire is available).
Likely to be external to the assembly and related to system cable faults.
When the assembly is in an ADVANCE system, faults may be automatically detected, transmitted to the
MCU in data messages, and printed out. Fault messages and possible solutions for their causes are
described in the table below.
Fault Message
Watch-Dog timer
Processor has reset
xd times
(Where x is the
number of times the
watchdog timer has
reset the processor.)
Stuck Contact on
Polled Device
Paging Pressbar
Depressed
Stuck Contact on
Polled Device
Handset Off-hook
Cause and Effect
Cause—The watchdog timer has forced the
processor to reset. This occurs when the reset
pins (J4) on the Base-16 PCBA are
temporarily shorted or when the watchdog
timer does not receive regular status pulses
from U2 on the Base-16 PCBA.
Possible Solution
•
Verify that the reset pins
(J4) on the Base-16
PCBA are not shorted.
•
Replace the Base-16
PCBA.
•
Verify that neither the
handset pressbar nor the
headset page switch is
stuck.
•
Replace the Handset
Amplifier PCBA.
•
Replace the Base-16
PCBA.
•
Verify that neither the
handset is off-hook nor
the headset is connected.
•
Replace the Handset
Amplifier PCBA.
•
Replace the Base-16
PCBA.
Effect—The processor maintains a count of
the number of resets. If the station is powered
down, the count restarts at zero. The station
still amplifies incoming pages. On the fourth
and subsequent resets, the x value in the error
message is 0.
Cause—The station has been in page mode
longer than the configured page limit.
Effect—Station page is cut off. When the
pressbar is released, a restore message is sent
to the MCU. The station then resumes normal
operation.
Cause—The station has been in the off-hook
state longer than the configured time limit.
Effect—Station handset/headset operation is
cut off. When the station is returned to the
on-hook state, a restore message is sent to the
MCU. The station then resumes normal
operation.
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Model 701-804 SmartSeries® Handset Station with Auxiliary Jack
Fault Message
Cause and Effect
Possible Solution
Supervised Audio
Path
Cause—The station failed its internal health
check of the Handset Amplifier PCBA.
•
Replace the Handset
Amplifier PCBA.
•
Handset
Effect—The station disables the handset
amplifier health-check function after the first
failure. This is a non-restorable fault.
Replace the Base-16
PCBA.
Supervised Audio
Path
Cause—The station failed its internal speaker
amplifier health check.
Replace the Base-16 PCBA.
Page Amp
Effect—The station disables the speaker
amplifier health-check function after the first
failure. This is a non-restorable fault.
Supervised Audio
Path
Speaker Voice Coil
•
Verify that the speaker
wire is connected and
intact.
•
Verify that the voice coil
is connected and intact.
•
Verify that the Offset
Level adjustment is set
correctly.
•
Replace the Base-16
PCBA.
•
Verify that the page line
is connected and intact.
•
Verify that the station is
installed correctly.
•
Replace the Base-16
PCBA.
Cause—This message is the same as the
“Polled device” fault, except that the affected
station has been defined as an end-of-line
station in the MCU configuration.
•
Verify that the page line
is connected and intact.
•
Verify that the station is
installed correctly.
Effect—When this fault occurs, the red EOL
FLT LED on the Page/Party® Interface (PPI)
bezel lights. The LED extinguishes and a
restore message is output when
communication with the station is resumed.
•
Replace the station
assembly.
Cause—The station is detecting no ambient
noise at the speaker or is detecting an ambient
noise lower than the configured failure
threshold. This may occur if there is a fault in
the speaker wire or a fault at the voice coil.
This also may occur if the ambient noise at
the speaker is too low, as is the case in a quiet
room.
Effect—The station continues measuring
speaker ambient noise. When acceptable
noise levels are subsequently measured, a
restore message is sent to the MCU.
Polled device
Cause—This message is output by the MCU
when it loses communication with the station.
This may occur if there is a fault in the page
line, if the station is powered-down, or if there
is some fatal malfunction within the station.
Effect—The MCU continues to attempt
communication with the station. A restore
message is output when communication is
resumed.
Polled End-of-line
device
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Maintenance
WARNING
Disconnect power before servicing.
1. Inspect and replace frayed or cracked wiring.
2. Secure/replace loose wires and spade terminals.
3. Remove corrosion from terminals.
There are two replaceable fuses used in the assembly. Both are mounted on the Base-16 PCBA, as shown
in Figure 4, and both limit the amount of current from the 120 V ac source.
•
Fuse F1 (Ref. 10) limits the current to the speaker amplifier circuit on the Base-16 PCBA. This
should be replaced with a UL-recognized 0.7-amp, slow-blow fuse.
•
Fuse F2 (Ref. 10) limits the current into the Bias Power Supply PCBA. This should be replaced with
a UL-recognized 0.2-amp, slow-blow fuse.
Figure 4. Control and Fuse Locations
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Adjustments
This assembly includes one external control that permits adjustments to be made while the assembly is
mounted in its enclosure and several internal controls that are accessible only by removing the assembly
from its enclosure.
External Adjustments
The only externally accessible user adjustment is for setting the speaker amplifier gain for the
SmartVolume™ feature, which has three components: Minimum Level, Offset Level, and VLC Level.
Although they typically require no adjustments, these volume levels can be set with the User Level
Adjustment control (labeled USER ADJ) located under the nameplate on the front panel, as shown in
Figure 1. Use a small flat-blade screwdriver with an insulated shaft at least 4 inches long to make
adjustments.
To access the USER ADJ control, perform the following steps:
1. Loosen (do not remove) the 2 screws that secure the nameplate.
2. Pivot the nameplate counterclockwise, exposing the access hole. A guide located behind the access
hole helps to direct the screwdriver to the USER ADJ control.
3. After making the adjustment, pivot the nameplate clockwise into position, then tighten the 2 screws.
Minimum Level
The Minimum Level adjustment sets the minimum output of the speaker amplifier. The amplifier can be
set from minimum to full output (12 watts into 8 ohms) in 100 discrete steps, or to no output. The factory
default is step 20, providing 4 watts.
To adjust the Minimum Level, perform the following steps:
1. Turn USER ADJ fully counterclockwise and wait to hear a single beep over the station’s speaker.
This switches the station into the Minimum Level adjustment mode. If there is an audio signal on the
page line when the station enters this mode, you hear it over the speaker. Otherwise, you hear a
station-generated test tone.
2. Turn USER ADJ clockwise to the desired minimum speaker volume level. The station remains in
the Minimum Level adjustment mode for as long as USER ADJ is varying. After USER ADJ has
remained stable for five seconds, the station returns to its normal operating mode.
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Offset Level
The Offset Level adjustment causes the speaker amplifier to maintain a set difference between the
ambient level and the speaker output level. The SmartVolume™ feature measures the ambient noise at
the station’s speaker and adds the Offset Level to set the speaker amplifier gain. This keeps page
announcements louder than the ambient noise. The Offset Level can be set from 0 dB (the speaker output
level is the same as the ambient level) to 49 dB.
A speaker should be set for 6 to 10 dB louder than the ambient noise, so the factory default is 9 dB.
Note: There must be enough ambient noise for the station to sense. The exact level depends upon the
speaker type, but it is typically approximately 80 dB. To adjust the Offset Level as follows:
1. Turn USER ADJ fully clockwise and wait to hear two beeps over the station’s speaker.
This switches the station into the Offset Level adjustment mode. If there is an audio signal on the
page line when the station enters this mode, you hear it over the speaker. Otherwise, you hear a
station-generated test tone.
2. Turn USER ADJ counterclockwise to the desired speaker volume level.
The station remains in the Offset Level adjustment mode for as long as USER ADJ is varying. After
USER ADJ has remained stable for five seconds, the station returns to its normal operating mode.
VLC Level
The VLC Level adjustment sets the speaker amplifier gain for the Page Priority VLC feature to provide
an emergency output level. The amplifier can be set from minimum to full output (12 watts into 8 ohms)
in 100 discrete steps, or to no output. The factory default is step 10, but the System VLC Control feature
is disabled. To adjust the VLC Level, perform the following steps:
1. Have an assistant make a page from another station that forces the station being adjusted into VLC
mode.
2. Turn USER ADJ fully counterclockwise and wait to hear two beeps over the station’s speaker. This
switches the station into the VLC Level adjustment mode.
3. Turn USER ADJ clockwise to the desired speaker volume level. The station remains in the VLC
Level adjustment mode for as long as USER ADJ is varying. After USER ADJ has remained stable
for five seconds, the station returns to its normal operating mode.
Internal Adjustments
Although they typically require no adjustments, the following volume levels can be set with internal
controls: Audio Transmit Level, Handset Receiver Volume, Auxiliary Receiver Volume, and Tone
Volume.
To make an adjustment, it is necessary to remove the assembly from its enclosure and make a temporary
connection between the assembly and the enclosure. Refer to Figure 4 for the reference numbers and
locations of the adjustment controls.
Turn a control clockwise to increase the volume or threshold; turn it counterclockwise to decrease the
volume or threshold. Use a small flat-blade screwdriver with an insulated shaft to make adjustments.
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To access the controls, perform the following steps:
1. Loosen the 4 captive screws that secure the front panel.
2. Remove the assembly from the enclosure. If the enclosure is equipped with an optional EOL Module
or SmartSeries® RTU, be careful to not disconnect the ribbon cable on J3 of the Base-16 PCBA.
3. Connect the assembly to the enclosure using a Model 10440-002 Maintenance Cable between P1 on
the assembly and J1 on the enclosure.
4. Locate and adjust the control on the appropriate PCBA.
5. When you are done with the adjustment, disconnect the Model 10440-002 Maintenance Cable. Insert
the assembly into the enclosure, and tighten the four screws.
Audio Transmit Level
Use the control labeled XMIT LEVEL (Ref. 5, on the Handset Amplifier PCBA) to adjust to the desired
level the handset/headset microphone gain for page and party lines.
Handset Receiver Volume
Use the control labeled RCVR VOL (Ref. 2, on the Handset Amplifier PCBA) to adjust to the desired
level the handset receiver volume for voice signals from a party line.
Auxiliary Receiver Volume
Use the Auxiliary Receiver Volume control labeled AUX VOL (Ref. 1, on the Handset Amplifier PCBA)
to adjust to the desired level the headset receiver volume for voice signals from a party line.
TONE Volume
Use the control labeled TONE VOLUME (Ref. 4, on the Handset Amplifier PCBA) to adjust to the
desired level the tone volume at the handset and headset receivers.
Other Controls
This assembly includes the following additional controls. These controls affect system performance;
therefore, only qualified GAI-Tronics personnel with the appropriate test equipment should make
adjustments. Tampering with these controls may void your warranty.
AGC Threshold
The control labeled AGC THRESH (Ref. 6, on the Handset Amplifier PCBA) sets the level at which
automatic gain control (AGC) limits the handset/headset microphone signal.
FSK Transmit Level
The control labeled XMIT LEVEL (Ref. 7, on the FSK Modem PCBA) adjusts the level of the frequency
shift keying (FSK) signal transmitted to the page line.
Sidetone Volume
The control labeled SIDETONE (Ref. 3, on the Handset Amplifier PCBA) adjusts the handset/headset
sidetone.
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Specifications
Electrical
Supply voltage .......................................................................... 90 to 140 V ac (120 V ac nominal), 50/60 Hz
Power consumed............................... Zero/maximum signal (12 watts): 15 VA, 10.5 watts/53 VA, 34 watts
Speaker Amplifier
Output .................................................................................. 12 watts minimum, with nominal supply voltage
Output limiter .......................................................................... 13 watts typical (adjustable via configuration)
Frequency response ...........................................................................350 to 6,500 Hz, +0/-3 dB, ref. to 1 kHz
Distortion ............................................................................................ 1% maximum THD @ 1 kHz, 12 watts
SmartVolume™
Monitor range (low gain) ......................................................................................................62 to 100 dB SPL
Offset (above ambient) User Level Adjustment............................................................................... 0 to 49 dB
Minimum User Level Adjustment ................................................................................ Off; 85 to 125 dB SPL
Handset Amplifier
Output ....................................................................................................... 1.5 VRMS nominal into 33-ohm load
Frequency Response....................................................................350 to 6,500 Hz, +0 dB, -3 dB ref. to 1 kHz
Distortion ......................................................................................................... 1.5% maximum THD @ 1 kHz
Mechanical
Dimensions ................................................8.12 H × 8.12 W × 6.12 D inches (206 × 206 × 155 mm), overall
Environmental
Temperature range..............................................-22 °F to +158°F (-30 °C to +70 °C), operating and storage
Humidity..........................................................................................................................95%, non-condensing
Approvals
NRTL Listed for USA and Canada........................................................... Class I, Div. 2, Groups A, B, C, D;
when used with listed GAI-Tronics Model 702 and 703 Series Enclosures
Class I, Div. 2, Groups A, B, C, D;
Class II, Div. 2, Groups F, G; Class III, Div. 2
when used with listed GAI-Tronics Model 732, 733, 7325, and 7335 Series Enclosures
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Replacement Parts
Model No.
Description
10111-001
Handset Assembly
12508-002
Amplifier Enclosure Mounting Hardware
12511-001
Dynamic Transmitter and Cap
12514-004
6-Foot Coil Cord and Bushing
12523-001
GAI-Tronics Nameplate Kit
12530-001
Transformer/Connector Subassembly
12555-001
FSK PCBA Kit
12557-001
Base-16 PCBA Kit
12558-001
Power Supply PCBA Kit
13204-002
Receiver Cap
51008-003
Pressbar Switch
69072-001
Auxiliary Jack PCBA
12512-001
Cradle Replacement Kit
12556-001
Handset Amplifier PCBA Replacement Kit
Reference Material
REFERENCE TO SUBASSEMBLY DRAWINGS
Published by
Title
GAI-Tronics
Extension Cables No. 10416 Wiring Assembly
70007
GAI-Tronics
Headset Outline & Connection Dwg. Part No. 10401-201
71717
GAI-Tronics
Smart Handset/Speaker Amplifier Jack No. 701-804 Outline Dwg.
71822
\\s_eng\gtcproddocs\standard ioms - current release\42004 instr. manuals\42004-605l2b.doc
03/04
GAI-Tronics
Ref. No.
Warranty
Equipment.
GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy, and the warranty period on any repaired or replacement equipment
shall be one (1) year from the date the original equipment was shipped. In no event shall GAI-Tronics
warranty obligations with respect to equipment exceed 100% of the total cost of the equipment supplied
hereunder. Buyer may also be entitled to the manufacturer’s warranty on any third-party goods supplied
by GAI-Tronics hereunder. The applicability of any such third-party warranty will be determined by
GAI-Tronics.
Services.
Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will,
for a period of one (1) year from the date of completion, re-perform such services at no cost to Buyer. Reperformance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAI-Tronics
warranty obligations with respect to services exceed 100% of the total cost of services provided
hereunder.
Warranty Periods.
Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions.
The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED
BY OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 1/97)
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