Rapid River Swim Spa

Rapid River Swim Spa
Rapid River Swim Spa
Owner’s Manual
A Q UA M A S T E R S E R I E S
2012
Euro 240v 50 Htz
TABLE OF CONTENTS
Important safety information Maintenance 3
Installation and setup
Water chemistry 13
Selecting a site for your swim spa
4
Overview of water chemistry 13
Electrical requirements and connections
4
Starting your swim spa with new water
14
Checklist before filling your swim spa
5
Maintaining swim spa water 14
Water chemistry troubleshooting 14
Rapid River Total Alkalinity (TA)
adjustment chart
15
Changing your swim spa water 16
Cleaning your filters 16
Swim spa shell care 16
Cleaning and protecting the headrests
16
Cover care 17
Miscellaneous care 17
Low-use or no-use periods
17
Swim spa winterization
17
Swim spa de-winterization
17
Service
17
Rapid River Limited warranty
19
Warranty Registration Form
21
Control panel operations
Control system features 6
Main control panel operating instructions 6
Icon Legend
7
Initial Start-up
7
Temperature setting
7
Mode setting
7
Standby Mode
7
Jets 1 and Jets 2
8
Filtration Cycles
8
Light
8
Freeze Protection 8
Clean-Up Cycle
8
Circulation Pump
8
Ozone Generator
8
User Preferences
9
Editing User Preferences
9
TROUBLESHOOTING GUIDE
Diagnostic Messages
9
Periodic Reminder Messages
11
Diagnostics - Operation
12
2
IMPORTANT SAFETY INFORMATION
When installing and using this electrical equipment, basic
safety precautions should always be followed, including the
following:
1. READ AND FOLLOW ALL INSTRUCTIONS.
b) The causes, symptoms, and effects of Hypothermia may
be described as follows: Hypothermia occurs when the
internal temperature of the body reaches a level several
degrees above the normal body temperature of 37°C
(98.6°F). The symptoms of Hypothermia include an increase
in the internal temperature of the body, dizziness, lethargy,
drowsiness, and fainting. The effects of Hypothermia
include:
• Unawareness of impending hazard;
• Failure to perceive heat;
• Failure to recognize the need to exit the Pool;
• Physical inability to exit the Pool;
• Foetal damage in pregnant women; and
• Unconsciousness and danger of drowning.
2. WARNING - To reduce the risk of injury, do not
permit children to use this product unless they are
closely supervised at all times.
3. In standard form the Rapid River swim spa requires
only one supply of 240 volts 32 amp except the AquaDual
model which is 25 amps and 32 amps. Please consult with
a qualified electrician to verify current legislation
ALWAYS USE A QUALIFIED ELECTRICIAN TO
CONNECT THIS Swim spa TO YOUR ELECTRICITY
SUPPLY
4. DANGER - risk of accidental drowning. Extreme
2. WARNING - risk to infants, the elderly, and women
planning pregnancy or during pregnancy. Please
consult your physician if the above applies to you or anyone
using your swim spa.
caution must be exercised to prevent unauthorised access
by children. To avoid accidents, ensure that children cannot
use the Rapid River swim spa unless they are supervised
at all times.
3. WARNING - risk of children drowning. Although
your Rapid River swim spa cover is not rated as a safety
cover, it is wise to always keep the swim spa cover securely
fastened when not in use. This will help discourage children
from attempting to enter the swim spa when not supervised
by an adult.
5. DANGER - risk of injury. The suction fittings in the
Rapid River swim spa are sized to match the specific water
flow created by the pump. Should the need arise to replace
the suction fittings or the pump, be sure that the flow rates
are compatible. Never operate the Rapid River swim spa if
the suction fittings are broken or missing. Never replace a
suction fitting with one rated less than the flow rate marked
on the original suction fitting.
4. WARNING - risk of drowning. Use caution when
bathing alone. Overexposure to hot water may
cause nausea, dizziness, and fainting.
5. WARNING - risk of injury. Always use extreme caution
while entering or exiting the swim spa. Surfaces can be very
slippery when wet. Do not step on or sit on head rests.
Keep all breakable objects out of the swim spa area.
6. DANGER - risk of electric shock. Do not permit
any electric appliance, such as a light, telephone, radio,
or television, within 5 feet (1.5m) of the unit. These units
have an integral ground fault circuit interrupter, but this only
covers the pools own electrics.
6. WARNING - risk of injury. Never use the swim spa
immediately after strenuous exercise.
7. WARNING - to reduce the risk of injury:
7. WARNING - risk of injury. Individuals with infectious
diseases should not use the swim spa
a) Before entering the swim spa check the temperature.
b) Since excessive water temperatures have a high
potential for causing foetal damage during the early months
of pregnancy, pregnant or possibly pregnant women should
seek advice before using pool and should maintain safe
water temperatures.
c) The counter-current of the Rapid River swim spa is
extremely powerful and could cause injury if used incorrectly.
Do not stand next to the counter-current nozzles when the
motor is running. Ideally you should be placed at least 1
meter from the nozzles. Never attempt to adjust the swim
jet nozzles whilst the motor is running
d) The use of alcohol, drugs, or medication before or during
swim spa use may lead to unconsciousness with the
possibility of drowning.
e) Persons suffering from obesity or with a medical history
of heart disease, low or high blood pressure, circulatory
system problems, or diabetes should consult a physician
before using swim spa.
f) Persons using medication should consult a physician
before using the swim spa since some medication may
induce drowsiness while other medication may affect heart
rate, blood pressure and circulation.
8. WARNING - risk of injury. Maintain water chemistry in
accordance with chemical manufacturer’s instructions.
9. WARNING - risk of shock. The swim spa shall not
be operated in severe weather conditions, i.e. electrical
storms.
10. CAUTION - unauthorised access. Secure the
swim spa area against unauthorised access. Make sure
all barriers meet local codes. Keep the swim spa cover on
swim spa when not being used.
11. CAUTION - risk of damage to pool or equipment.
By performing maintenance as described later in this
Owner’s Manual, the chance of damage to your swim spa
and it’s equipment will be greatly reduced. Never block the
air vents that lead to the equipment compartment. Doing so
may cause the swim spa equipment to overheat.
12. CAUTION - non-approved accessories. Using
accessories not approved by the manufacturer could void
your guarantee or cause other problems. Please consult
with your authorised Rapid River dealer.
13. CAUTION - location of your Rapid River swim spa.
Locate your Rapid River swim spa on a surface that can
withstand the weight bearing requirements of the swim
spa (see Selecting a Site for your Rapid River swim spa in
this Manual). Also, locate your swim spa in an environment
that can withstand repeated exposure to water and the
possibility of a major spill.
ADDITIONAL SAFETY INSTRUCTIONS:
1. WARNING - risk of fatal hypothermia.
a) The use of alcohol, drugs, or medication can greatly
increase the risk of fatal Hypothermia in a swim spa.
3
INSTALLATION & SET-UP
SELECTING A SITE FOR YOUR Rapid River
swim spa
ELECTRICAL REQUIREMENTS
and CONNECTIONS
Your Rapid River swim spa was designed for either
indoor or outdoor use. Whether indoors or outdoors,
please adhere to the following guidelines:
All Rapid River swim spas must be wired in accordance
with all national electric codes. Always use a qualified
electrician to perform the electrical installation.
1. Select a site that is stable and capable of supporting
the weight of your swim spa, its water, and the people
using it (refer to the model brochure or contact an
authorised Rapid River dealer for the filled weight of
your swim spa). If installed on a suspended floor/
deck, the floor/deck should be capable of supporting
your swim spa. If you have concerns on this matter,
please contact a qualified licensed contractor.
WIRING DIAGRAMS
Please reference the wiring diagram that is specific
to your Rapid River swim spa‘s control system:
• Standard Rapid River swim spa 32 amp model
control system
-- one input 240V 32 amp single phase.
• Aquadual Rapid River swim spa 32 amp spa end,
25 amp pool end.
2. Select a surface that is flat and level. This surface
must provide continuous support for the entire
bottom of the swim spa structure. Do not shim or
block up the swim spa creating voids below the base
framework. If you do not intend to use a pit please
ensure you have adequate drainage or a soak away.
220/240 VOLT INSTALLATION
Use only a qualified Licensed Electrician to make 240
Volt electrical installations.
Your 220/240 Volt Standard Rapid River swim spa
model requires one fused and dedicated electrical
circuit of 32 amp and a minimum supply wire size of
6mm. It is important that these circuits are dedicated
(not being used by any other electrical appliance) or
your swim spa may not function properly.
3. Avoid installing the swim spa in a pit or low area
where water may accumulate and damage the swim
spa or its equipment. Choose a site where water will
drain away from the swim spa and not towards it.
4. Important: With all installations, the Rapid River
swim spa must be located at least 150cm [5 feet]
from all electrical outlets, switches, and other
permanently installed electrical devices.
Position your Rapid River swim spa at least (1.5m)
from all electrical outlets or devices.
Indoor
considerations:
There
are
several
considerations when installing your Rapid River swim
spa indoors: the environment both around and below
the swim spa should be water resistant. It must be
capable of handling water splashed out from the
swim spa as well as the possibility of a leak from the
vessel ( a catch basin equivalent to the volume of
your swim spa is recommended); it is recommended
that the room you install the swim spa in has proper
ventilation. Proper ventilation can usually be achieved
by an exhaust fan or a dehumidifier if swim spa is
used for less than one hour per day.
We strongly recommend that a suitable seal cable
guide is installed to retain the water tight seal of
the control boxes. The incoming power line must
be suitably fused and protected to a C.E. minimum
standard and any national specific regulations
required.
ELECTRICIAN’S INSTRUCTIONS
IMPORTANT INFORMATION
Never, under any circumstances, install your
Rapid River pool on an electrically heated floor.
Note: Typical indoor surfaces include, but are not
limited to: concrete, wood, non-slip tile or linoleum.
Outdoor Considerations: When selecting an outdoor
site, several things should be considered. Firstly, avoid
selecting a site where excessive water may contact
the swim spa such as from sprinklers or a roof edge
without rain gutters. If possible, avoid areas of direct,
prolonged sunlight. The ultraviolet rays of sunlight
will tend to fade and damage your Rapid River swim
spa cover and cabinet. Lastly, avoid locating your
swim spa in an area where debris could be blown
into the swim spa. If sinking your Rapid River swim
spa into the ground a suitable drainage system must
be installed to avoid the risk of hydrostatic pressure
from rising ground water.
Note: Typical outdoor surfaces include, but are not
limited to: concrete, brick, non-slip tile, wood-decking,
pea shingle or sand.
4
INSTALLATION & SET-UP
CHECKLIST BEFORE FILLING YOUR
SWIM SPA
Important: The equipment should never be operated
without water in the swim spa. Serious damage to
the equipment will occur.
1. Installing your cover: Your Rapid River swim
spa cover comes with tie-down straps and locking
hardware to attach the cover to the swim spa cabinet
or decking.
2. Check drain valves: Check that the swim spa
drain valve is fully closed.
3. Tighten equipment fittings: In the equipment
compartment, hand-tighten all PVC pipe unions,
pump bleed valve and pump drain plugs to prevent
the possibility of leakage (sometimes these fittings
loosen during shipment). Check also that all fittings
on the filter are closed (HAND TIGHT ONLY! ).
4. Check Valve: Verify that all valves aside from the
drainage valves described previously are in the fully
open position. A valve that is half closed will result
in a noisy pump due to lack of water flow.
5. Fill the pool: Fill the swim spa to approximately
the halfway point on the skimmers.
Note 1: The higher the water level, the less pool
users it will take to cause the water to overflow the
pool edge. Also, water will splash out more easily
whilst swimming in the pool if it is over filled.
Note 2: If you live in a hard water area you can fill
the pool with a 50/50 mix of hard and soft water.
The calcium balance should be between 250 and
500 parts per million.
6. Check for leaks: After the Rapid River swim
spa is full, but before turning the power on, check
all the fittings and equipment in the equipment
compartment for signs of leakage. If a leak is
detected, except from fittings that can be handtightened, call your authorised Rapid River dealer.
ContRol panel operations
CONTROL SYSTEM FEATURES
Jet control
The fully programmable computer based control
system on Rapid River swim spas allows total control
of the water temperature and jet power at the touch
of a button. Also included are operational safety
features to ensure a safe and relaxing swim spa
experience.
Safety features
The speed of the jets are fully adjustable via the
simple to operate buttons on the control panel.
The control system has multiple safety features
including water flow protection, high and low voltage
protection, high and low temperature protection and
anti dry heating protection to guarantee the swim spa
operates safely. The control box is fully waterproof
with International Protection Rating (IP) 55.
Heater control
You can set the water temperature to suit the activity:
hot for just relaxing, cooler for exercise. You can also
set the water temperature in advance ensuring your
swim spa is ready for use anytime you wish.
MAIN Control Panel operating instructions - AQUAMASTER SERIES
Quick Guide to Control Panel
SYMBOLS
FUNCTION
Jets 1
on/ofF Jet Pump 1
Jets 2
on/ofF Jet Pump 2
Light
on/ofF LED Lighting / change LED Lighting mode
Mode/Prog
Function 1. Sleep / Economy / Standard mode
Function 2. Yes/no
Tempº+
Adjust Temperature (+) / select modes
Tempº−
Adjust Temperature (−) / Select modes
6
ContRol panel operations
Icon Legend
Mode setting
Heat Icon - indicates different
temperature level.
The Mode button is used to switch between
Standard, Economy and Sleep modes.
Jets Icon - when either of the jets in
the spa is switched on the jet icon will
show on the screen.
Press Mode to enter mode programming. Press
Temp°− to cycle through to the desired mode (the
mode will flash on the screen until confirmed), then
press Mode to confirm selection.
Light Icon - when the lights in the spa
are on the light icon will show.
Priming mode
Standard mode maintains the desired
temperature. Note that the current water
temperature is displayed only when the pump has
been operating for at least 1 minute. The Std icon
will display until the mode is changed.
When your Rapid River pool is first connected it will go
into Priming mode (after displaying some configuration
information). The screen will display Pr.
Economy mode heats the spa to the set
temperature only during filtration cycles. The Ecn
icon will display until mode is changed.
The Priming mode will last for up to 4 minutes and
then the spa will begin to heat and maintain the water
temperature in the Standard mode. You can exit
Priming mode early by pressing Temp°+ or Temp°-.
Pressing Jets 1 while in Economy mode puts the
spa in Standard-In-Economy mode, which operates
the same as Standard mode for 1 hour, then
automatically reverts back to Economy mode.
Both the Std and Ecn icons display in this mode.
During this time you can press the Mode button to
revert back to Economy mode immediately.
Initial Start-up
Temperature setting
The actual temperature of the pool water is constantly
displayed on the screen The temperature will show
once the pump has been operating for 1 minute.
Sleep mode heats the water to 11° C only during
filter cycles. The SLP icon will display until mode is
changed.
Press the Temp°+ or Temp°− button once to display
the set temperature. Each time either + or −
button is pressed again, the set temperature will
increase or decrease. After 3 seconds the screen
will automatically return to display the actual water
temperature. If the water is cooler than the set
temperature the thermostatically controlled heater
will automatically turn on to heat the spa water. The
temperature setting can be adjusted from between
26°C - 40°C.
STANDBY Mode
Pressing Temp°+ or Temp°− then Jets 2 will turn
off all spa functions temporarily. This is helpful
when changing or cleaning a filter. Press any button
(except the Jets 1 button which on your system may
control the pump in Standby mode (drain mode)
to revert the spa back to its current settings. The
system will revert to current settings after 1 hour.
7
ContRol panel operations
Jets 1 and Jets 2
cc - Clean up Cycle Duration
When set to cc.D clean up cycles are disabled.
When set to cc.1 through cc.4 the number
indicates how many hours each clean up cycle
will run.
The first preset filtration cycle begins 6 minutes
after the swim spa is energised. The second
preset filtration cycle begins 12 hours later.
Filtration duration is programmable for 2, 4, 6
or for continuous filtration (indicated by FILC).
The default filtration time is 2 hours for non-circ
systems and 4 hours for circ systems.
Editing User Preferences
View the setting you wish to adjust (see User
Preferences).
To program, press Temp° + or Temp° - then Jets 1.
Press Temp° + or Temp° - to adjust. Press Jets 1
to exit programming.
The left 2 characters (before the decimal point) tell you
what setting you are viewing or editing. The character
after the decimal point tells you the value of that setting
(for example: .Y for yes, .n for no).
At the beginning of each filtration cycle all other
equipment will run briefly to purge the plumbing.
Freeze Protection
Press Jets 1 to switch editing on and the value will
flash. Press Jets 1 once again to turn editing off and it
will stop flashing.
If the temperature sensors within the heater
detect a very low temperature then the pumps
automatically activate to provide freeze protection.
The pumps will run continuously or periodically
depending on the conditions.
When editing the value (when it is flashing) use the
Temp°+ or Temp°− to change the value to the setting
you want. After you have changed the value press Jets
1 again to save the change - the value will then stop
flashing.
CLEAN-UP CYCLE
At the beginning of the filtration cycle Jet 1 and Jet 2
will automatically operate for 1 minute to clean the
spa water.
If you don’t make any changes during editing it will time
-out after 30 seconds. If you press Light to back out of
the menu or pause long enough for it to time-out while a
value is flashing, the changes you were making to that
setting won’t be saved. However, changes you made to
previous settings will be saved.
Circulation PUMP
The circulation pump operates during filtration and
when the heater is in operation.
Ozone generator
The ozone generator will operate during filtration
cycles.
User Preferences
There are several aspects of spa operation that
you can customise using the User Preferences sub
menu.
Press Temp°+ or Temp°− then Jets 1 then Light
(each press within 3 seconds). At this point if USr
is not showing on the display press Temp°+ or
Temp°− until USr appears. Then press Jets 1 to
enter the User Preferences sub menu.
Once in the User Preferences sub menu press
Temp°+ or Temp°− or to cycle between these
settings:
Sr - Suppress reminders
When set to Sr.Y reminders are never displayed
on the panel. When set to Sr.n reminders are
displayed on the control panel periodically.
tc - Temperature in °C (Celsius)
When set to tc.Y temperatures are displayed in
°C (Celsius). When set to tc.n temperatures are
displayed in °F (Fahrenheit).
8
TROUBLESHOOTING GUIDE
Diagnostic Messages
Control Panel Message
Definition
Action required
No message on display
Power has been disconnected
from the spa
The control panel will be disabled
until power returns. All spa
settings will be preserved.
OHH
Overheat - the spa will have shut
down. One of the sensors has
detected that the heater has
reached a temperature of 47.8°C.
DO NOT ENTER THE WATER.
Remove the spa cover and allow
the water to cool. Once the heater
has cooled, reset by pushing any
button on the control panel. If the
spa does not reset, disconnect
from the power and call your
dealer for assistance.
OH5
Overheat - the spa will have shut
down. One of the sensors has
detected that the spa water is
43.3°C.
DO NOT ENTER THE WATER.
Remove the spa cover and allow
the water to cool. At 41.7°C
the spa should automatically
reset. If the spa does not reset,
disconnect from the power and
call your dealer for assistance.
ICE
Potential freeze condition
detected.
No action required. The pumps
will automatically activate
regardless of spa status.
SnA / Snb
Spa is shut down. The sensor
that is plugged into A or B as
indicated is not working.
If the problem persists contact
your dealer. This message may
appear temporarily in an
overheat situation and will
disappear when the heater cools.
SnS
Sensors are out of balance. If
this message is alternation with
the temperature it may just be
a temporary condition. If the
display shows only this message
(periodically blinking the spa will
have shut down.
If the problem persists contact
your dealer.
HFL
A substantial difference between
the temperature sensors has
been detected. This could
indicate a water flow problem.
Check water level in spa. Add
water if necessary. If the water is
at the correct level make sure
the pumps have been primed.
Press any button to reset.
LF
Persistant low water flow
problems (will display this
message on the fifth occurrence
of the HFL message within 24
hours). The heater will have shut
down but other spa functions will
continuer to operate normally.
Check water level in spa. Add
water if necessary. If the water is
at the correct level make sure the
pumps have been primed. Press
any button to reset.
9
TROUBLESHOOTING GUIDE
Diagnostic Messages
Control Panel Message
Definition
Action required
dr
Insufficient water detected flowing
through the heater.
Check water level in spa. Add
water if necessary. If the water is
at the correct level make sure
the pumps have been primed.
Press any button to reset.
drY
Insufficient water detected flowing
through the heater (message
displayed on the third occurrence
of dry message). Spa will have
shut down.
Check water level in spa. Add
water if necessary. If the water is
at the correct level make sure the
pumps have been primed. Press
any button to reset.
Pr
When your spa is first connected
to power it will go into priming
mode.
The priming mode will last up to
4 minutes and the spa will begin
to heat and maintain the water
temperature in the Standard
mode.
---F or ---C
Water temperature unknown.
After the pump has been running
for 1 minute the temperature will
be displayed.
---
Temperature does not appear
when spa is in Economy or Sleep
mode for an extended period.
If you wish to see the current spa
water temperature either switch
to Standard mode or turn on
‘Jets 1’ for a minimum of 1 min.
SbY
Stand mode has been activated
by pressing a button combination
on the user panel.
Press any button except ‘Jets 1’
to leave standby mode and return
to normal operation.
PHL
pH level in water is low.
Add pH increaser according to
manufacturer’s instructions.
PHH
pH level in water is high.
Add pH reducer according to
manufacturer’s instructions.
SAL
Sanitiser level is low.
Add satiniser according to
manufacturer’s instructions.
SAH
Sanitiser level is too high.
Remove spa cover and allow
sanitiser to dissipate.
drn
The pump is on during Standby
mode to assist in draining the
spa.
Press ‘Jets 1’ to turn off the
pump when the water has
drained (or power-off the spa).
rtC
Hardware failure.
Contact your dealer.
PSt
Hardware failure.
Contact your dealer if message
appears on more than one
power-up.
CrC
Firmware install problem.
Contact your dealer if message
appears on more than one
10
TROUBLESHOOTING GUIDE
Diagnostic Messages
Control Panel Message
Definition
Action required
CFE
Configuration error. Spa cannot
start up.
power-up.
Contact your dealer.
StU
A pump appears to be stuck on
causing the water temperature
to rise, possibly to a hazardous
level.
DISCONNECT THE SPA
IMMEDIATELY. DO NOT ENTER
THE WATER. Contact your dealer.
HOt
A pump appears to be stuck on
from the last time the spa was
powered up.
DISCONNECT THE SPA
IMMEDIATELY. DO NOT ENTER
THE WATER. Contact your dealer.
PERIODIC REMINDER Messages
Control Panel Message*
Frequency
Action required
rPH
Every 7 days
Test and adjust pH chemical
levels as per manufacturer’s
instructions.
rSA
Every 7 days
Test and adjust sanitiser chemical
levels as per manufacturer’s
instructions.
rCL
Every 30 days
Remove, clean and re-install
filter as per manufacturer’s
instructions.
rdr
Every 90 days
Drain and refill spa as per
manufacturer’s instructions.
rCO
Every 180 days
Clean and condition cover as per
manufacturer’s instructions.
rtr
Every 180 days
Clean and condition spa skirt as
per manufacturer’s instructions.
rCH
Every 365 days
Install new filter.
rCA
As required
Install new Mineral cartridge.
* Spa owner can hide all periodic reminders in User Preferences. Press the
‘Mode’ button to reset a displayed reminder. Some of these periodic reminders
may be changed or disabled before installation.
11
TROUBLESHOOTING GUIDE
DiagnosticS - OPERATION
Once commissioned, your Rapid River swim spa should operate normally when properly set up. If, however,
you encounter operating problems please use this general guide. If this guide does not help you solve the
problem please contact your dealer. Please also refer to Diagnostic Messages on pages 9-11.
Operating problem
Analysis
Action required
The error message appears on
the display panel and the spa
is not operating.
• The control system will have
digital diagnostics functions which
turn it off if there is something
wrong with spa operations and will
only restart when the problem is
solved.
Please check the error message
in Diagnostic Messages
section on pages 9-11 and
contact your dealer.
Spa can’t start in any mode.
• Power is off.
• Electric control failure (display
shows error message).
Check the power supply to the
spa.
Check the error message on
pages 9-11 and contact your
dealer.
Water jets turns off
automatically when using the
spa.
• The pump motor is overheating.
Stop running pump for 1 hour
until cool and then restart the
pump.
The water pumps are operating
but no water is coming out of
the jets.
• Water pump is sucking in air.
Try to restart the jet. If still
not operating, open the cap on
the water pump to release any
possible air trapped in the system
and then screw tightly. Introduce
water into the filter opening to
clear any possible air block.
Spa water is heating slowly
and / or not reaching required
temperature.
• Filter cartridge needs cleaning
• There is no cover on the spa
creating heat loss.
• Heater is faulty.
Re-set the temperature.
Clean or replace the filter.
Put the cover on the spa.
Contact your dealer.
The power of the jets is low.
• Jets are blocked.
• Water pump’s valve is not
fully open.
Check whether there are foreign
bodies inside the jets.
Check if water pump’s valve is
fully open.
The jet water power fluctuates.
• Filter is blocked.
• Water pump’s valve is not
fully open.
Check whether there are foreign
bodies inside the filter.
Check if water pump’s valve is
fully open.
12
MAINTENANCE
WATER CHEMISTRY
3. pH Control
Proper pH balance is extremely important in
controlling bacteria, providing water that’s
comfortable for the user, and in preventing damage
to the swim spa and its equipment. Using the scale
of 0-14, pH is the measure of acidity and alkaline in
the water. pH levels under 7.0 are acidic while pH
levels over 7.0 are alkaline. The proper pH range for
a spa is 7.2 to 7.6.
Tap water that is safe to drink is not always right
for your swim spa. Normal tap water is usually filled
with minerals and micro-contaminants that are
not visible to the naked eye. Properly testing and
treating your spa water is essential for the health of
your swim spa as well as the people that use it.
Proper chemical maintenance can control and help
prevent the following:
High pH levels (over 7.6) can cause the following:
Scale build-up on the swim spa and its equipment,
cloudy water, a prematurely dirty filter, and less
effective chlorine sanitation. To correct high pH
levels, add a pH DECREASER.
1. Bacteria, algae and fungi, which can spread
disease and infection to humans.
2. Staining and scale build-up on your swim spa
shell, equipment, and piping.
3. Clogged filters. With the swim spa please be
aware that the chemical maintenance of your hot
water spa section and the cooler pool section will be
different and not always proportional to the volume
of water.
Low pH levels (under 7.4) can cause the following:
Discomfort to the user and corrosion to the swim
spa and its equipment. To correct low pH levels, add
a pH INCREASER.
Note: Never use muriatic or hydrochloric acid to
adjust pH as it can damage your swim spa shell and
surroundings.
Note 1: When using chemicals, always follow the
instructions provided on the manufacturer’s labels.
Note 2: Use an accurate test kit to perform all
chemistry tests.
4. Total alkalinity (TA)
Total Alkalinity (TA) is the measure of carbonates and
bicarbonates in the spa water. Low TA can cause pH
to be unstable, bouncing from one level to another,
causing the water to be corrosive or scale forming
to the swim spa and it’s equipment. To correct low
TA, add a TOTAL ALKALINITY INCREASER. High TA
can cause scale build-up, cloudy water, as well as
other pH problems. To correct high TA, contact your
authorised Rapid River dealer.
Note 3: Never mix chemicals.
Note 4: Always add chemicals directly to the swim
spa water, evenly spreading the chemicals over the
surface. Run the Filter Pump for 15 or more minutes
after applying any chemical. To help with the mixing
of chemicals you can turn on your massage system
as well.
5. Calcium hardness (CH) 250-500 PPM
Calcium hardness (CH) is the measure of dissolved
calcium in the water. Low CH (soft water) can result
in staining to the swim spa’s surface as well as
corrosion to the swim spa and it’s equipment.
To correct low CH, add a CALCIUM HARDNESS
INCREASER. High CH (hard water) can cause cloudy
water as well as rough scale build-up on the spa’s
surface and equipment. To correct or manage high
CH, contact your authorised Rapid River dealer.
OVERVIEW OF WATER CHEMISTRY
1. Sanitation
Sanitisers kill bacteria and keep the water clean.
Effective and safe sanitisers include any of the
following: STABILISED CHLORINE GRANULES
(sodium dichloro isocyanurate dihydrate).
Note: Trichlor chlorine tablets and/or non-dichlor
granular chlorines must not be used in your swim
spa , they may damage the swim spa , voiding your
warranty.
6. Stain & scale control
Stain and scale problems are common in hot water
environments. To help prevent and control staining
and scaling, add a STAIN & SCALE INHIBITOR.
2. Weekly shock dose
As your swim spa is used, non-filterable wastes,
including perspiration, oils, hair sprays, etc, will
build up in the water. These substances make the
water unattractive in appearance and odour, and
can also interfere with sanitizer effectiveness.
Normal sanitation does not eliminate these waste
substances but shock dosing does. Shock dosing is
achieved by ‘shocking’ the spa water with a weekly
dose of NON CHLORINE SHOCK.
7. Foam control
Water emulsifies shampoo, soap and detergents,
and combined with high water temperatures, can
cause surface foaming. To prevent and control foam
on the surface of the swim spa water add a small
amount of FOAM REDUCER.
13
MAINTENANCE
MAINTAINING SWIM SPA WATER
8. Clearing cloudy water
There are two basic reasons that swim spa water
becomes cloudy. First, non-filterable liquid wastes
(perspiration, etc.) have contaminated the water. To
remove these waste substances, shock the water (as
described previously). Second, non-filterable microparticulate wastes (dust, etc.) have contaminated
the water. To remove these waste substances, use
a WATER CLARIFIER.
Sanitizer and pH Levels
It is important to test and adjust the sanitizer and
pH levels of your swim spa on a daily basis.
With each sanitizer test, use STABILISED CHLORINE
GRANULES to maintain the following levels:
With ozone
Chlorine Level: 3—5 PPM
9. Sanitising with non-chlorine shock (potassium
peroxymonosulfate)
When sanitising your swim spa with Non-Chlorine
Shock you should add the correct dose directly to
the swim spa/pool water with the jets running.
To maintain the above sanitizer level with CHLORINE,
please refer to your authorised Rapid River dealer
for assistance.
Shock dose
Once a week, and when the swim spa is not in use,
shock dose the spa water by adding the following:
Non-Chlorine Shock will give up to, two hours of safe
bathing. If you use the spa/pool for more than two
hours it will be necessary to re-dose.
Add four tablespoons of NON CHLORINE SHOCK to
the spa end and eight tablespoons of NON CHLORINE
SHOCK to the pool end, or if only one volume of
water, eight tablespoons of NON CHLORINE SHOCK
into the pool.
On a weekly basis it is important to shock your spa/
pool with non chlorine shock.
Note: Use only branded Hot Tub Barn chemicals to
ensure premium performance.
Stain and scale control
STARTING YOUR SWIM SPA WITH
NEW WATER
Use a STAIN & SCALE INHIBITOR as per the
instructions on the manufacturer’s label.
1. As your swim spa fills with tap water, add 10
teaspoons of STABILISED CHLORINE GRANULES
to the pool end and in a swim spa add 2 and a
half teaspoons to the spa end. This will provide the
initial protection against bacteria in your pipes.
Foam control
As required, use FOAM REDUCER as per the
instructions on the manufacturer’s label.
Cloudy water prevention and control
Use a WATER CLARIFIER as per the instructions on
the manufacturer’s label. If the swim spa water is
cloudy call your Rapid River dealer for advice.
Note: If you live in a hard water area you can fill the
pool with a 50/50 mix of hard and soft water. The
calcium balance should be between 250 and 500
parts per million.
WATER CHEMISTRY TROUBLESHOOTING
Prior to each swim spa use, check the water. If the
water appears cloudy or off-colour, has significant
surface foam or smells of chlorine, then there is a
problem with the water and it needs to be treated or
drained. Using the spa of the swim spa section in
these conditions could result in a skin rash or other
irritation.
2. When the swim spa is completely filled with water
complete the following.
3. If possible, have your authorised Rapid River
dealer test the Calcium Hardness (CH) of your water
and adjust as per your dealer’s recommendation
(the correct level of CH depends on your overall
water conditions).
For assistance in handling water chemistry problems,
consult your authorised Rapid River dealer or another
service centre capable of performing a detailed
Water Analysis.
4. Test and adjust the Total alkalinity (TA) to the
range of 125-150 PPM (parts per million).
5. Test and adjust the pH to the range of 7.4-7.6.
6. After the water has circulated for approximately a
quarter of an hour, retest the chlorine level in your
water and add the correct amount to raise the level
to between 3—5 PPM.
Start-up water chemistry is now complete. However,
it may take several days for the filter to completely
clear the water.
14
15
Increase 7.200 Increase 7.200 Increase 11.500 Increase 9.800 Increase 8.700 Increase 1.900 Reduce Increase 9.800 9.800 AquaGym
Reduce 1.900 AquaDual - Spa End
Reduce 8.700 AquaDual - Pool End
Reduce 9.800 AquaPro
Reduce 11.500 AquaMaster 6.0
Reduce 7.200 AquaMaster 4.5
Reduce 7.200 Aquaswim
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
Sodium Bicarbonate – ‘Alkalinity Increaser’ Sodium Bisulphate – ‘pH Reducer’
76.00g 91.20g 196.00g 392.00g 235.20g 470.40g 38.00g 45.60g 174.00g 348.00g 208.80g 417.60g 196.00g 392.00g 235.20g 470.40g 230.00g 460.00g 276.00g 552.00g 144.00g 288.00g 172.80g 345.60g 144.00g 288.00g 172.80g 345.60g Volume Alkalinity
(Metre³) Effect
Chemical Addition
10
20
80
90
100
864.00g 1008.00g 1152.00g 1296.00g 1440.00g
380.00g
456.00g
588.00g 784.00g 980.00g 1176.00g 1372.00g 1568.00g 1764.00g 1960.00g
705.60g 940.80g 1176.00g 1411.20g 1646.40g 1881.60g 2116.80g 2352.00g
114.00g 152.00g 190.00g 228.00g 266.00g 304.00g 342.00g 136.80g 182.40g 228.00g 273.60g 319.20g 364.80g 410.40g 522.00g 696.00g 870.00g 1044.00g 1218.00g 1392.00g 1566.00g 1740.00g
626.40g 835.20g 1044.00g 1252.80g 1461.60g 1670.40g 1879.20g 2088.00g
588.00g 784.00g 980.00g 1176.00g 1372.00g 1568.00g 1764.00g 1960.00g
705.60g 940.80g 1176.00g 1411.20g 1646.40g 1881.60g 2116.80g 2352.00g
690.00g 920.00g 1150.00g 1380.00g 1610.00g 1840.00g 2070.00g 2300.00g
828.00g 1104.00g 1380.00g 1656.00g 1932.00g 2208.00g 2484.00g 2760.00g
432.00g 576.00g 720.00g
518.40g 691.20g 864.00g 1036.80g 1209.60g 1382.40g 1555.20g 1728.00g
432.00g 576.00g 720.00g 864.00g 1008.00g 1152.00g 1296.00g 1440.00g
518.40g 691.20g 864.00g 1036.80g 1209.60g 1382.40g 1555.20g 1728.00g
30
Total alkalinity adjustment required in mg/L
40
50
60
70
Additions based upon: 2.4kg Sodium Bisulphate reducing the TA by 20.00mg/L per 50.00 cubic metres
2.0kg Sodium Bicarbonate increasing the TA by 20.00mg/L per 50.00 cubic metres
Rapid River Total Alkalinity (TA) adjustment
MAINTENANCE
CHANGING YOUR SWIM SPA WATER
remove excessive pollution and organic matter from
the filters. It is recommend that on a regular basis
the filters are either cleaned with INSTANT FILTER
CLEANER or allowed to soak overnight in CARTRIDGE
CLEANER. In either case after degreasing use a high
pressure hose or pressure cleaner to remove cleaner
residue and calcium.
Depending on usage, your spa section water will
need to be changed approximately every 4 months or
whenever your spa water becomes difficult to manage.
For the pool section we recommend that you replace
1/3 rd of your pool water every 4 months.
Steps to drain your swim spa:
Filter replacement:
1. Disconnect electrical power supply.
Replace the filters ever two years or when necessary.
Only use genuine Rapid River filter cartridge
replacements.
2. Open door to Equipment Compartment.
3. Drain water from spa by completing the following:
a). Locate drain valve at floor level.
CAUTION: Using a brush to clean a cartridge could
damage it. Commercially available cartridge cleaners
may be used and can be obtained from your authorised
Rapid River dealer.
b). Open drain valve by twisting ball valve.
c). Allow to drain by gravity only.
d). At the end of the procedure re-close the ball valve
by reversing the instructions.
SWIM SPA SHELL CARE
e). For swim spas with two volumes of water,
to drain the spa end of the swim spa follow the
same procedures as above but using the ball valve
dedicated to the spa end.
Your Rapid River swim spa surface is durable and
easy to clean:
Swim spa shell surface:
For normal cleaning use waterline cleaner
solution. For surface marks, use SURFACE CLEANER.
To apply these cleaners, use a soft, damp cloth or
sponge. Rinse well and dry with a clean cloth.
Note 1: Drain water to an area that can handle the
water volume of your swim spa.
Note 2: If draining water onto vegetation, make sure
that the sanitizer level (chlorine level) of your spa
water is less than 5 PPM.
General cleaning:
With normal use of your spa, oils, lotions and
hairsprays will build up on the surface of the water,
sometimes leaving a scum line around the perimeter
of your shell. This scum line can easily be removed
with SURFACE CLEANER.
4. To clean the swim spa shell refer to ‘swim spa
shell care’.
Steps to refill your swim spa:
1. Check that the drain valves are fully closed.
To remove grease, oil, paint and ink stains, use 25%
isopropyl (rubbing) alcohol in water.
2. Close door to Equipment Compartment.
3. Refill swim spa with tap water. Fill the swim spa
to the midway level of the skimmer in each section.
The depth should be approximately 150mm -190mm
(6-7½”) down from top rim of the swim spa.
Note 1: Never allow your swim spa surface to come in
contact with acetone (nail polish remover), nail polish,
dry cleaning solution, lacquer thinners, gasoline, pine
oil, abrasive cleaners or any other harsh chemical.
These chemicals can damage your swim spa shell
and void your warranty.
Note 1: The higher the water level, the fewer spa
users it will take to cause the water to overflow the
top of the spa.
Note 2: Avoid using cleaning agents that will leave
suds in your swim spa water.
Note 2: If you live in a hard water area you can fill the
pool with a 50/50 mix of hard and soft water. The
calcium balance should be between 250 and 500
parts per million.
CLEANING AND PROTECTING THE HEADRESTS
Clean on a regular basis with soap, water and a clean
cloth. Use 303® Protectant or it’s equivalent once per
month. This will maintain water resistance and lustre
of the product. Between uses it is recommended to
remove the headrests and store in a dry place.
4. Restore electrical power supply.
5. See ‘Starting Your Swim spa with New Water’
under ‘Water Chemistry’.
CLEANING YOUR FILTERS
Note: if headrests are left in the swim spa you must
expect colour loss and gradual breakdown of headrest
material due to the corrosive effect of chlorine and
ozone.
The filters are located inside the skimmer. Put
your hand into the skimmer and remove each filter
one at a time. On a regular basis it is important to
16
MAINTENANCE
COVER CARE
month, then you may wish to lower the temperature
setting of the spa section by approximately 5°C.
Lowering the temperature on your spa will cut your
cost of operation if you are not using the swim spa
for extended periods, however, you will need to
adjust the temperature setting approximately 120
minutes before each use to heat the spa section to
the desired level.
No use for 1-2 weeks:
If you plan to not use your swim spa for one-two weeks,
then we suggest that you not make any changes in
operating your swim spa.
Your cover has a one year warranty.
Basic instructions are provided below. It is important
that you refer to the information that came with your
cover, which provides detailed information on caring
for your cover and what to do to protect its warranty.
Cleaning and conditioning your cover:
On a monthly basis, complete the following:
1. Remove the cover and lay it down on a flat, clean
surface near a garden hose.
2. Rinse the cover to remove any loose debris.
No use for 2-6 weeks:
If you plan to not use your swim spa for two-six weeks,
then you may wish to lower the temperature setting
to approximately 26°C during the No-Use period.
No use for over 6 weeks:
If you plan to not use your swim spa for over six
weeks, then it is suggested that you winterise your
swim spa by taking the following steps:
3. Using a soft bristle brush, clean the top (vinyl
portion) of the cover with a mild solution of washing
up liquid — about one teaspoon of soap to two
gallons of water. Scrub the cover, using a gentle
circular motion, being careful not to let any areas of
the cover dry before rinsing with water.
4. Rinse the cover thoroughly and then dry with a
clean cloth.
SWIM SPA WINTERIZATION
5. We recommend the use of 303 Protectant to give
your cover a shiny appearance and UV protection.
1. Drain the water from the swim spa (see ‘Steps to
drain your swim spa’ under ‘Changing your swim spa
water” in this owner’s manual).
6. Wipe and/or rinse any dirt from the bottom side
of the cover.
2. Drain the swim spa equipment. This is done by
removing the drain plug from the pumps, loosening
all PVC pipe unions and pump air bleed valves in the
equipment compartment. On the base of the filter
columns there is a drain plug which you need to
unscrew.
7. Replace the cover and secure with cover locks.
MISCELLANEOUS CARE
Vacuuming the swim spa:
Debris from wind, trees and spa users will occasionally
accumulate on the bottom of your swim spa. Your
swim spa’s filtration system will remove the smaller
debris. Debris that is too large or too heavy for the
filtration system will have to be removed by the use
of a spa vacuum, such as a Pool Buster. If you do not
have a spa vacuum, please contact your authorised
Rapid River dealer.
Cleaning the scum line:
With normal use of your swim spa, oils, lotions and
hairsprays will build up on the surface of the water,
sometimes leaving a scum line around the perimeter
of your swim spa shell. This scum line can easily be
removed with waterline cleaner or its equivalent.
3. Clean the swim spa shell (see ‘Swim spa shell
care’ in this owner’s manual).
4. Remove filter cartridge(s), clean filter (see ‘Cleaning
your filter’ in this owner’s manual), allow to dry, and
then store inside your garage or home.
5. Reattach and secure cover to the swim spa
SWIM SPA DE-WINTERIZATION
De-Winterisation is completed by reversing the above
procedure and then refilling the swim spa (see ‘Steps
to refill your swim spa’ under ‘Changing your spa
water’ in this owner’s manual).
See your authorised Rapid River dealer for this
product.
Note: If your swim spa water is not emptied during
periods of No-Use, you should test and chemically
treat the water approximately once per week. Not
doing so may lead to corrosion, staining and/or
scaling to your swim spa and its equipment. If there
is no one available to take care of the swim spa on
a weekly basis, then it is recommended that you
winterise your swim spa as described above.
LOW-USE OR NO-USE PERIODS
At certain times of the year you may not use your
swim spa as often as expected. For these low-use or
no-use periods, we recommend the following:
Low-use:
If your swim spa is being used less than once per
17
SERVICE
Before requesting service from your dealer, refer
to the Trouble Shooting Guide in this owner’s
manual to determine the necessary coarse of
action. If you are not able to solve the problem
using the trouble shooting guide, please contact
your authorised Rapid River dealer.
GUARANTEE SERVICE
If your Rapid River swim spa fails within the guarantee
period and within the scope of its guarantee, contact
your authorised dealer and schedule a service call.
Note: Damage caused by repairs made by someone
other than an authorised Rapid River technician will
not be covered by your warranty.
NON-GUARANTEE SERVICE
We recommend having an authorised Rapid River
technician perform all repairs on swim spa that fail
outside of warranty coverage or beyond the warranty
period. If you are not able to use an authorised Rapid
River technician, we encourage you to request and
use genuine Rapid River replacement parts.
If you are not able to obtain service in your area, call
us on 01245 265036.
PURCHASE INFORMATION
YOUR SWIM SPA SERIAL NUMBER
PURCHASE DATE
DELIVERY DATE
Rapid River Pools
41 Robjohns Road
Chelmsford
Essex CM1 3AG
United Kingdom
18
L imited Warranty
7 Year Structural / 5 Year Surface Warranty
1 Year Wood Cabinet Warranty
Rapid River warrants the galvanised steel sub
Rapid River warrants the natural wood cabinet to
frame not to crack or fracture for a period of five
be free from defects in workmanship for a period of
years from delivery date. Additionally, the Aristech
one year from the Exercise Pool delivery date.
surface material of the Rapid River Swim Spa is
Natural shrinking, movement, fading, colour change
warranted not to peel, crack, wrinkle, blister, yellow,
and weathering of the surface due to sunshine
efface or delaminate for a period of five years from
or age will naturally occur over time and are not
the Exercise Pool/Swim Spa’s delivery date. The
considered warrantable defects.
Aristech surfaces are non-permeable and will not
absorb odours, bacteria or pollutants.
2 Year Component Warranty
3 Year No Leak Warranty
Rapid River warrants the electrical components,
pumps, ozone generators, and other Rapid River
Rapid River warrants the Rapid River Swim Spa not
Swim Spa components against malfunction or
to leak for a period of three years from its delivery
defects in workmanship for a period of two years
date. This warranty specifically covers leaks from
from its delivery date. Filter cartridges, light bulbs,
the wall fittings, jet fittings, internal plumbing,
spa pillows and cover locks are not included in this
internal glue joints, freeze drains and all bonded
warranty, but are warranted to be free from defects
parts including the filter chamber, light lens and
in materials or workmanship at the time of delivery
counter currents.
to the original consumer purchaser.
3 Year Heater Warranty
1 Year Trim (Tile) And Cover Warranty
Rapid River warrants the heater against fault in
Rapid River warrants the cosmetic trim and Swim
manufacture or faulty workmanship.
Spa cover to be free from defects in materials and
workmanship for a period of one year from the Swim
Spa’s delivery date.
Rapid River Pools
United Kingdom
19
Extent of warranty
abuse shall include: any operation of the swim spa
other than in accordance with Rapid River’s printed
instructions, or use of the swim spa in an application
for which it is not designed. Specifically: use of the
swim spa in a non-residential application; damage
caused by the operation of the swim spa outside
the specified voltage requirements (230+ –10%) or
operation of the swim spa at water temperatures
outside the ranges of 1°C and 42°C; damage caused
by voltage spikes or “brown-out” conditions; damage
caused by dirty, clogged or calcified filter cartridges;
damage caused by the use of trichloro chlorine,
chemical tablets in a floater, acid or by any other
spa / pool chemicals or cleaners which are not
recommended by Rapid River; damage caused by
allowing undissolved sanitising chemicals to lie on
the swim spa surface (no swim spa can withstand
this kind of abuse); damage to components or
surface caused by improper pH balance or other
improper water chemistry maintenance; and
damage to the swim spa surface caused by leaving
the swim spa uncovered while empty of water and
in direct exposure to sunlight (causing solar heating
distress) are considered abuses and will invalidate
warranty.
This warranty extends only to the original consumer
purchaser of the Rapid River swim spa when
purchased and originally installed or relocated in
the boundaries of the country of purchase. The
Rapid River swim spa warranty terminates upon any
transfer of ownership or if the swim spa is installed
or relocated outside the country of purchase. The
customer must register their purchase with Rapid
River. at the below address to benefit from this
warranty.
Warranty performance
In the event of a malfunction or defect covered under
the terms of this warranty, an authorised service
agent of Rapid River will repair the Rapid River
swim spa. To obtain service, contact the authorised
service agent who sold you the swim spa. There
is no charge for parts or labour to repair the swim
spa or its components. Service agents reserve the
right to assess reasonable call out fees or travel
based upon their individual policies. If the swim spa
is installed outside of the normal servicing area of
the selling dealer, or if normal access to the swim
spa is not possible, extra travelling expenses and
costs of access will be charged. These costs are
not covered by this warranty.
The standard swim spa covers are not designed to
support heavy weight loads and should not be used
as a seat. In extreme cases the lid could crack and
break. This occurrence is considered abuse and is
not covered under this warranty.
Rapid River maintains an extensive service network.
In the event the consumer purchaser should not be
able to either obtain service or satisfactory service
from an authorised service agent, notify the service
department of Rapid River. Written notice of any
malfunction or defect must be given within ten (10)
days of the time the malfunction is discovered, and
must be accompanied by the original consumer
purchaser receipt of the swim spa, which shows the
date of purchase. Notice must be given Rapid River
Pools Limited, 41 Robjohns Road, Chelmsford,
Essex, CM1 3AG, UK
Tel 01245 265036
Hercules™ covers (optional) are designed to take
the weight of an average adult walking across it
only. Excess weight may still cause damage to the
cover and will not be covered under warranty.
Disclaimers
Rapid River shall not be liable for loss of use of
the Rapid River swim spa or other incidental,
consequential, special, indirect or punitive costs,
expenses or damages, which may include but are
not limited to the removal of a permanent deck
or other custom fixture or the necessity for crane
removal. Any implied warranty shall have a duration
equal to the duration of the applicable warranty
stated above. Under no circumstances shall Rapid
River or any of its representatives be held liable
for injury to any person or damage to any property
however arising.
Acts invalidating warranty
This warranty is void if this Rapid River swim spa has
been improperly installed, subjected to alteration,
misuse or abuse, or if any repairs on the swim spa
are attempted by anyone other than an authorised
representative of Rapid River. Alteration shall
include component or plumbing change, electrical
conversion or the addition of any non-approved
sanitation or water purification device or heating
system which contributes to a component or unit
failure or unsafe operating system. Misuse and
Rapid River Pools
United Kingdom
20
Warranty Registration Form
To validate your manufacturer’s warranty please complete the form below and send to
Rapid River Pools Limited, 41 Robjohns Road, Chelmsford, Essex, CM1 3AG UK
If possible please enclose a photocopy of the original purchase contract/receipt to negate
the need for inspection on service calls.
Name:
Address:
Post Code:
Model:
Serial Number:
Purchase Date:
Place of Purchase:
21
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