User Manual - KBC Networks
DEC-A
MPEG4 IP Decoder
DEC-A-W
EDKT-A-W
User Manual
Decoder User Manual
TABLE OF CONTENTS
1
2
3
4
5
OVERVIEW .................................................................................. 3
1.1
Introduction ............................................................................................................................................ 3
1.2
Technical Specification ............................................................................................................................ 4
INSTALLATION ............................................................................. 6
2.1
Package Contents .................................................................................................................................... 6
2.2
Physical Connections and Description ..................................................................................................... 6
2.3
Product Deployment ............................................................................................................................... 9
GRAPHICAL USER INTERFACE ......................................................... 13
3.1
Accessing the ENC-A-W* Graphical User Interface (GUI) ...................................................................... 13
3.2
Initial GUI Access & Video Display ........................................................................................................ 15
3.3
Main Menu ........................................................................................................................................... 16
TROUBLESHOOTING .................................................................... 22
4.1
Visual Inspection ................................................................................................................................... 22
4.2
Test Cable Connections ......................................................................................................................... 22
4.3
Video Related Problems ........................................................................................................................ 23
4.4
PTZ Control ............................................................................................................................................ 26
4.5
Audio Issues .......................................................................................................................................... 27
4.6
Contact Closures ................................................................................................................................... 27
4.7
GUI Tools ............................................................................................................................................... 27
4.8
Contact KBC Technical Assistance ......................................................................................................... 28
WARRANTY ............................................................................... 29
5.1
6
7
Warranty Information ........................................................................................................................... 29
SAFETY, APPROVALS AND REGULATORY DOMAIN INFORMATION ................ 26
6.1
Safety Instruction .................................................................................................................................. 26
6.2
Regulatory Certifications....................................................................................................................... 26
INSTRUCTION OF DISASSEMBLY ...................................................... 31
ANNEX A - GENERAL PUBLIC LICENSE STATEMENT .................................... 32
Manual-MPEG4_DECA-Rev1206
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Decoder User Manual
1 Overview
1.1 Introduction
This manual covers the KBC Decoder. KBC Networks’ network decoders are high
performance video transcoders which support composite video streaming, bidirectional RS-422/485/232 data, stereo audio and digital input/output contact
closure. They are designed for use in a wide range of operating temperatures in
environmentally conditioned/enclosed indoor or outdoor applications. The KBC
Decoder has been specifically designed to convert the Ethernet signal generated by a
KBC Encoder back to analog output in order to connect to an existing DVR or other
analog system. This manual covers all features and operations of the decoder. The
operations of the KBC Encoder are found within its own operations manual.
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1.2 Technical Specification
Decoder Specification
Standards
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
IEEE 802.3x Full Duplex
IEEE Standards
Image
Video Output
Digital Resolution
(Determined by Encoder Video Setting
Selection)
Image Frame Rate
(Determined by Encoder Video Setting
Selection)
Interface
LAN/WAN Port
Serial Port
Analog video output
Audio Line Input
Audio Line Output
Digital Alarm I/O
Connection Type
Digital Alarm Input (DI)
Digital Alarm Output (DO)
General
Composite Analog
QCIF (160 x 112 – NTSC,
176 x 144 – PAL)
CIF (352 x 240 – NTSC,
352 x 288 – PAL)
D1* (720 x 480 – NTSC,
(720 x 576 – PAL)
30 FPS full D1 resolution (NTSC)
25 FPS full D1 resolution (PAL)
RJ-45 (10/100base-T)
4 pin terminal block
(RS-232 / 422 / 485)
Mode switch selectable
Composite, BNC connector (NTSC, PAL)
Compression: 8 kHz, Mono, PCM
Unbalanced, 1.4V pk-pk
1 Vrms, 3.5mm Phone Jack
Compression: 8 kHz, Mono, PCM
Unbalanced, 1.4V pk-pk
1 Vrms, 3.5mm Phone Jack
6 pin terminal block
TTL 2 inputs, 2 outputs
To Trigger (low)
Logic level 0: 0 ~ 0.8V
Normal (high)
Logic level 1:2.31 ~ 5.3V
To Trigger (high)
Logic level 1: 2.8 ~ 3.3V
Normal (low)
Logic level 0:0 ~ 0.5V
Built-in web server and network
interface
Network
TCP, UDP, HTTP, PPPoE, DDNS, DHCP,
IGMP
Layer 2, 3
Protocol Supported
QoS
* Denotes default configuration
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Software OS Supported
Security
Mechanical
Physical
Win 2000, XP, 2003, Vista, 7
Username / password
Metal housing, not weatherproof
40 x 120 x 136 mm
(1.56 x 4.72 x 5.37 in)
0.37 kg
(12.9 oz)
CE, FCC Class B
Dimensions (L x W x H)
Weight
Certification
Power
Power Requirements
12 Vdc @ 625mA, 7.5W
12 Vdc 1500mA, wall transformer
supplied
Power Supply
Environmental
Humidity
10% ~ 90%
-30° ~ +70 °C
(-22° ~ +158 °F)
Operating Temperature
Connectors
10/100 Electrical
Composite
1 x RJ45
1 x BNC; 1 x Y/C
4 ports of 6 pin terminal block (2 ports
for voltage in)
6 pin terminal block
2 ports of RS Data 6 pin terminal block
RS-422/485/232
DI/DO
Power
Approvals
FCC Part 15 subpart C
IC ID# 7849A-N523ESD
CE
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Class A
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2 Installation
2.1 Package Contents



One KBC Decoder
One 12Vdc, 1500mA PSU
Quick Start Guide
Consult the Quick Start Guide for the exact list of components for the particular part
number ordered. Please contact you dealer or distributor if a part is missing or
damaged within 10 days of receiving the products.
2.2 Physical Connections and Description
2.2.1 Front View
Decoder
1. Power LED
2. Data RX LED
LED should only flash if receiving data from
connected data device. A solid RX LED
denotes a wiring error.
3. Data TX LED
5
LED should flash when transmitting data to
connected data device.
1
2
3
4. Reset to Default Configurations Button
(See section 2.2.3.1 for instruction and
results description)
5.
6.
7.
8.
9.
6
9
4
DO1 and DO2 Alarm Input/Output
DI1 and DI2 Alarm Input/Output
RS Data Block
DC Voltage In
LAN/WAN Port, RJ-45 10/100Mbps
7
8
2.2.2 Rear View
1. RS Data Selector Switch
Default Configuration: RS-485/422
2. Audio Out Mic/Speaker Jack
3. Audio In Mic/Speaker Jack
4. S-Video Out Y/C
1
Video loop out from Video In source
5. Composite Video Out BNC
2
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2.2.3 RS Protocol Dip Switch Selection
2.2.3.1 RS-422 / 485
The default configuration is set for RS-422 / 485. In the diagram below, white
represents the switch. The first four dip switches ON (in the up position) with the
last four OFF will set the decoder for RS-422 or 485 protocol.
White indicates the position of the switch
Note:
The dip switches will not determine the Baud Rate. The Baud Rate must be
configured to match the encoder, camera and PTZ system.
2.2.3.2 RS-232
The reverse dip switch positions (i.e, first four OFF and second four ON) will change
the decoder into RS-232 mode.
2.2.4 Status LED Description
The KBC Decoder offers status LEDs for the power and data as well as on the LAN
port for link status and activity.
2.2.4.1 Data TX/RX LEDs
PWR
1
RX
2
TX
Note:
3
1.
2.
3.
Power LED. Allow 30 seconds after power up to illuminate steady.
Data RX. LED should remain OFF on standard activity. Will flash to indicate
that the PTZ controller is sending communication to the decoder.
Data TX. LED should remain OFF unless data is being sent from the decoder
to the PTZ Control system.
A solid RX LED indicates a data wiring, or other data related error. If the LED
will not turn OFF, contact KBC for further details and/or return authorization
for repair.
2.2.4.2 LAN / WAN Port
4
Note:
5
4.
5.
Link Status. On/Off
Port Activity. Will flash rapidly when streaming video or other link activity.
If the LAN port LEDs do not light up, check Ethernet cable or connected
Ethernet device.
2.2.5 Composite Video Connection
The Video Out Composite BNC is an analog video representation of the selected
compression format and resolution generated from a KBC Encoder. If video quality is
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sub-standard, it is recommended to check the Video Settings of the KBC Encoder.
There are no resolution settings on the decoder interface.
2.2.6 Data Protocol Dip Switch Selection & PTZ Wiring Schemes
The following PTZ data schemes have been tested by KBC. Other wiring
combinations are possible depending on the PTZ system manufacturer.
Note:
A solid RX light indicates an improper data wiring connection. If one of the
following schemes results in a solid RX LED, check the protocol dip switch
selection and/or use a varying wiring combination if your PTZ system requires
a different wiring solution.
2.2.6.1 RS-422/485, 2-wires
(Use default RS-422/485 dip switch selection)
From decoder: TX+ to PTZ Control:
TX+ (or “A”)
From decoder: TXto PTZ Control:
TX- (or “B”)
2.2.6.2 RS-422, 4-wires
(Use default RS-422/485 dip switch selection)
From decoder: TX+ to PTZ Control:
TX+
From decoder: TXto PTZ Control:
TXFrom decoder: RX+ to PTZ Control:
RX+
From decoder: RXto PTZ Control:
RX2.2.6.3 RS-232
(Use RS-232 dip
From decoder:
From decoder:
From decoder:
switch
TX+
RX+
GND
selection)
to PTZ Control:
to PTZ Control:
to PTZ Control:
Transmit
Receive
Ground
2.2.6.4 Known Incompatible Protocols
The following data protocols are not supported by the KBC encoder/decoder:
 Sensornet
 Biphase & Bilinx, other Bosch proprietary protocols
 Kalatel protocols using RS-422. The system is compatible in RS-485 at 9600
Baud Rate
 Coaxitron or any “up the coax” PTZ control systems
2.2.7 Bi-Directional Audio Parameters
2.2.7.1 Needed Audio Equipment
 The mic/speaker audio in/out jack must be connected via stereo cable.
 The audio source for Audio In must be amplified; the encoder does not
provide amplification on the audio.
2.2.7.2 Default Audio Configuration
The audio is default configured as disabled and must be enabled in the encoder for
audio in. Audio out does not have a selection, simply connect a speaker to the Audio
Out jack and ensure that the decoder Audio In is enabled.
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2.2.8 Alarm Input / Output Parameters
2.2.8.1 Voltage Specification
Contact Closure Specification
DI
Connection Design
Voltage
DO
Trigger
(low)
Normal
(high)
Current
Connection Design
Voltage
Trigger
(high)
Normal
(low)
Current
TTL-compatible logic
levels
Logic level 0: 0V ~
0.4V
Logic level 1: 3.1V ~
30V
10mA ~ 100mA
TTL-compatible logic
levels
Logic level 0: 2.4V ~
5V
Logic level 1: 0.1V ~
0.6V
50mA
2.2.8.2 Trigger/Normal State Response
ENC-A-W* Encoder (ENC)
Action
DEC-A-W* Decoder (DEC)
DO1
DO2
DI1
DI2
DO1
DO2
DI1
DI2
ON
ON
ON
ON
Normal State
OFF
OFF
ON
ON
OFF
ON
ON
ON
Short DEC DI1 to GND
GND
ON
OFF
ON
ON
Short DEC DI2 to GND
GND
GND
Short ENC DI1 to GND
ON
OFF
ON
ON
GND Short ENC DI2 to GND
OFF
ON
ON
ON
ON:
Voltage present on port
OFF:
Voltage is 0V
GND:
Alarm trigger device causes DO/DI to short, turning off opposite DO / DI port
Note:
Triggers from default configurations shown. See Decoder Interface settings to
configure other trigger options.
2.3 Product Deployment
2.3.1 Product Default Configuration Settings
2.3.1.1 Operations Manual Defaults
When an encoder is shipped from the KBC product warehouse, the default
configurations are as follows:
 LAN/WAN IP Address
192.168.1.101
 LAN/WAN Subnet Mask
255.255.255.0
 Gateway IP Address
192.168.1.254
 GUI Access User Account ID
admin
 GUI Access Password
admin
 Audio In
Disabled
 Data Protocol Selection (Dip Switch) RS-422/485
 TCP/IP Connect IP
192.168.1.100
 Connect User Account
admin
 Connect Password
admin
 Serial Port Baud Rate
9600 BPS
 Serial Port Control
8, None, 1
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2.3.1.2 Factory Defaults
When the reset button on the face of the unit is pressed, or a reset is performed
form the product interface, the parameters of the encoder will become (differences
from manual settings in italics):
 LAN/WAN IP Address
192.168.0.200
 LAN/WAN Subnet Mask
255.255.255.0
 Gateway IP Address
192.168.0.254
 GUI Access User Account ID
admin
 GUI Access Password
123456
 Audio In
Disabled
 Data Protocol Selection (Dip Switch) RS-422/485
 TCP/IP Connect IP
192.168.0.100
 Connect User Account
admin
 Connect Password
123456
 Serial Port Baud Rate
9600 BPS
 Serial Port Control
8, None, 1
2.3.2 Bench Test Set Up
KBC Networks recommends that all equipment be bench tested before being installed on
site. In order to perform a bench test with the decoder, a paired KBC Encoder is needed.
One crossover Ethernet cable is required.
1. Remove the encoder and/or decoder from box. The encoder IP address is factory
set to 192.168.1.100, the decoder IP address is factory set to 192.168.1.101
unless otherwise noted on provided documentation. The IP addresses do not
need to be changed for the units to operate individually or as a system. If you
will be using multiple encoder and decoder in a system, please see the advanced
operation section of this manual for setup. The encoder and decoder operate as a
pair and the IP addresses have been set accordingly.
2. Mount the encoder at the desired location. The encoder is not weatherproof and
will need to be mounted in a suitable environmental enclosure if used outside or
in a harsh environment. If the encoder is part of the Encoder/Decoder Kit (EDKTA-W), the included KBC housing is suitable for outdoor and/or harsh
environments provided the minimum and maximum temperature specifications of
the encoder are not exceeded.
3. Connect the analog video cable from the analog video source to the VIDEO-IN
port.
If the system requires data transmission (pan/tilt/zoom or other
RS485/422/232 data) connect the wires from the data device the RS485/422/232
Tx+, Tx-, Rx+ & Rx- ports. If the system requires alarm communication and/or
audio, connect alarm device wires to the Digital Input (DI) ports and
mic/speakers to in/out ports.
4. Connect the LAN/WAN port of the encoder to the wired or wireless network. The
green LED on the front on the encoder will illuminate if the encoder is connected
to a valid network/Ethernet device. If connected to a switch or KBC WES system
then a straight through cable is needed for this connection. If the encoder and
decoder are being tested back to back or through a KBC Mesh system, a
crossover cable will be needed.
5. Mount the decoder at the desired location. The decoder is not weatherproof and
will need to be mounted in a suitable environmental enclosure if used outside or
in a harsh environment. Typically the decoder will be located in close proximity to
the analog video device it will be connected to such as a monitor, DVR,
multiplexer, etc.
6. Connect an analog video cable from the Composite BNC output on the decoder to
the input of the analog device it will be connected to. If the system requires data
transmission (pan/tilt/zoom or other RS485/422/232 data) connect the wires
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from the control device to the RS485/422/232 Tx+, Tx-, Rx+ & Rx- ports. If the
system requires alarm communication and/or audio, connect alarm device wires
to the Digital Input (DI) ports and mic/speakers to in/out ports.
7. Connect the LAN/WAN port of the decoder to a wired or wireless network. The
green and amber LEDs of the LAN port will illuminate if the decoder is connected
to a valid network/Ethernet device. If connected to a switch or wireless system
then a straight through cable is needed for this connection. When the encoder has
established communication with the decoder, The green LED on the encoder and
the amber LED on the decoder will flash rapidly. Analog video from the analog
video source connected to the encoder will be displayed on the device the
Composite output of the decoder is connected to.
2.3.3 Mounting a Decoder in a KBC LWE-ED enclosure*
See instructions included with enclosure for parts list and dimensions. The enclosure
kit is intended for an encoder but a decoder is able to mount within the enclosure
using the same encoder instructions found in the enclosure packaging. Below are the
enclosure instructions which come with the outdoor enclosure:
1. Attach KBC Encoder to mounting braces using self-thread Philips screws. Ensure
top and bottom holes are positioned at the outside corners and leave connection
loose to be able to screw into the housing. See Figure #1. Mount the Encoder
and brace assembly into the enclosure using four M5 x .9P x 10mm Philips pan
head screws. Tighten all eight screws. Attach the enclosure to a wall or pole (Pole
mounting hardware included).
Figure #1
Encoder and brace
assembly
* LWE-ED Enclosure is included with EDKT-A and WESII-KT-ED system kits.
2. Remove green connector from Encoder power supply in order to feed the cable
through the weatherproof plugs. Remove the black grommet from the white plug
and insert the power cable through the weatherproof plug. Reattach grommet
into plug and green connector onto power supply. Ensure white dashed cable is
inserted into 12V port and solid black cable into GRD port. If using a D900
Transceiver, place the transceiver on its side and adjust the antenna so it is
pointing up.
3. Attach an off-white painted bracket to the top and bottom of the enclosure. Use
four M5 x .9P x 10mm Philips pan head screws attaching the outer holes to the
four corner threaded ports on the backside of the enclosure. Mount enclosure to
pole or wall using two off-white painted brackets and hardware kit.
Front view of
mounted enclosure
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Side view of
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2.3.4 Replacing / Adding a Decoder to an Existing Encoder/Decoder
System
When a replacement decoder is ordered after the original products have been in
deployment, the new decoder may need to be reconfigured if the old device was not
set to the product defaults. The KBC Decoder can also replace an SED series decoder
and connect to an SED series encoder if applicable. If an SED series encoder is in
use the easiest reconfiguration is to set the new decoder to the settings of the old
SED series decoder which is no longer in use. On the new decoder, remember to
update the TCP/IP Connect IP (the encoder to which the decoder must connect)
along with the encoder’s GUI access account and password. Contact KBC for further
details on this process.
2.3.5 Establishing a Connection to a KBC Encoder
When connecting the decoder to a KBC Encoder, the following items must be in
place:
 Both of the LEDs on the encoder and decoder LAN port must be illuminated. When
video is streaming, the amber LED will flash rapidly.
 Ensure that the video cable from the camera to the encoder is connected when
the encoder is powered down. Connecting it after encoder power up will require a
power reset.
 The video source must be present and powered up. This can be verified using the
encoder Video Out composite BNC.
 The encoder IP must be able to be pinged from the decoder side of the network
using a computer which is on the same subnet as the encoder/decoder devices.
The decoder must also be able to be pinged from the encoder side of the network
using a computer on the same static subnet as the encoder and decoder.
 There must be sufficient throughput across the medium used to connect the two
devices. If insufficient throughput is available, the encoder can be reconfigured to
consume less network traffic.
 The encoder and decoder must have their own individual network settings (i.e,
LAN or WAN IP, etc.)
 The decoder must be configured properly in its “Connection Settings”
configuration screen to identify the appropriate encoder settings in order to
connect and stream the data from the encoder.
Note:
If a connection to a KBC Encoder cannot be established in the field or on a
network, KBC recommends a test with the decoder directly connected to its
mate encoder using a crossover cable. If the two units are connected via an
unmanaged switch1 then the interface screen can be accessed from a web
browser in order to identify if a problem in configuration exists.
2.3.6 IP Utility Locating Software Tool
KBC Networks provides a software tool to search for the encoder and decoder IP
addresses. This tool is helpful for diagnostics and trouble-shooting if needed in the
installation. Visit KBC Networks’ website software tool at
www.kbcnetworks.com/downloads and select “Software”. The needed tool is the IP
Utility, the second link on the software downloads page. The other tools listed on the
page are for other KBC products which may not apply to your application.
1
The encoder and/or decoder can also be connected to a properly configured
managed switch.
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3 Graphical User Interface
3.1 Accessing the DEC-A-W* Graphical User Interface (GUI)
The DEC-A decoder series provides a web browser based configuration system
accessible by either connecting directly to the decoder, via a network link or over a
wireless Ethernet connection such as the KBC WESII series products. The web
browser GUI is accessible via a computer set to the same static subnet as the
encoder. See section 3.1.1.1 below to ensure that your computer Operating System
is supported.
3.1.1 Connecting to the Decoder GUI using a PC
Connect a crossover Ethernet cable from a computer’s LAN port to the LAN/WAN
port of the decoder. After applying power the red Power LED will light up and will
remain illuminated during its boot up process however its GUI will not be accessible
until the unit has completed boot up. Allow up to a minute or more prior to
attempting access to its interface.
3.1.1.1 Minimum System Requirements
 CPU
Pentium 4 2.4GHz and above
 Memory
256 MB or above
Windows XP with SP2 or above. Windows Vista / Win
 Operating System
2003 / Win7
 Web Browser
IE 6.0 SP2 / IE 7.0 / IE 8.0
 Video Resolution
SVGA or XGA with 1024 x 768 resolution
3.1.2 Accessing the GUI via a Web Browser
The computer used to access the decoder GUI must be set to a static IP address on
the same subnet as the decoder. The default configuration is on the 192.168.1.x
subnet (refer to provided documentation for exact IP per unit Serial Number)
therefore the computer must also be set to a 192.168.1.x IP address if the unit is
still on its factory set configurations.
admin
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Once the computer’s IP address is confirmed, open a web browser such as MS
Internet Explorer®. Type in the decoder IP address in the address bar at the top of
the web browser. If the IP is correct and the link activity is established, the browser
will prompt you to enter the user ID and password. The ID and password is
“admin” / “admin” (case sensitive).
3.1.2.1 Language Options
The following Language Options exist for the user interface:
 English (default)
 Traditional Chinese
 Simplified Chinese
 Japanese
 Spanish
 Italian
 German
 Portuguese
 Czech
 French
 Finnish
 Hungarian
 Danish
Note:
Pull down menu options on configuration screens remain in English.
Note:
The language option chosen from the account ID / password login will remain
only for the duration of the login period. The next login visit will revert to the
selected language from the Host Setting configuration page.
3.1.2.2 Reset
The reset button will clear whatever is entered for the account and/or password
entries. This will not reset the account ID and password to default configuration.
3.1.2.3 Login
Click the Login button to access the user interface. Upon a successful log in, the
main menu for device status and configuration options will appear.
3.2 Main Menu
The main Setup page displays the directory of configuration options and tools.
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3.2.1 Host Setting
The Host Settings are the general configurations of the encoder used for
identification and network association.
3.2.1.1 Host Name
Enter a host name for the decoder and it will be identified when the IP Utility is
used. The host name can be anything that will help to determine the camera when
the need to bring up the video or make configuration changes arises. Clicking reset
will clear the text from the host name section.
3.2.1.2 Language
See section 3.1.2.1 for language options. It is in this section where the selected
language will remain even after logging out.
Note:
If the parameters of sections 3.3.2.1 and 3.3.2.2 have been changed from
default, you must click “Apply” to save those changes. The encoder must also
go through a reboot process by clicking on “>>Save Reboot” from the menu on
the left of the web browser.
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3.2.1.3 Network Link Speed & Duplex
If a certain speed and duplex setting is required other than auto-detect, it can be
selected in this section. Other options include:
 100 Mbps / Full Duplex
 100 Mbps / Half Duplex
 10 Mbps / Full Duplex
 10 Mbps / Half Duplex
Note:
If the Network Link Speed & Duplex parameters have been changed from
default configuration, you must click “Apply” to save those changes. The
encoder must also go through a reboot process by clicking on “>>Save Reboot”
from the menu on the left of the web browser.
3.2.1.4 Serial Port Setting & Control
To change the Baud Rate of the decoder, select the Baud Rate pull down menu and
choose the appropriate speed. The options for Baud Rate are:
 2400 BPS
 4800 BPS
 9600 BPS
 19200 BPS
 38400 BPS
 57600 BPS
 115200 BPS
Next select the appropriate Serial Port Control needed for the PTZ system. The
options are (Data Bits, Parity, Stop Bits):
 8, None, 1
 8, Odd, 1
 8, Even, 1
 8, None, 2
 8, Odd, 2
 8, Even, 2
 7, None, 2
 7, Odd, 2
 7, Even, 2
Note:
Click on “Apply” in this section of the web browser GUI to apply changes to the
decoder Baud Rate and/or Control settings.
3.2.1.5 On Screen Display Position Setting
Configure the X/Y axis settings in order to determine the position of the camera
details on an analog monitor. The “X” is the horizontal position while the “Y” is the
vertical axis. OSD can also be turned on/off under the “OSD Item” Section. Click the
box next to item which is desired to be shown on the screen.
Note:
Click on “Apply” in this section of the web browser GUI to apply changes to the
OSD Positioning.
3.2.1.1 Default TV Type
Select PAL if the monitor in use is not NTSC (default TV type).
3.2.1.2 On Screen Display Items
Check the box next to the various items which will appear on the video streaming
output to a monitor. These items will appear on the area of the screen indicated in
the OSD Position Setting above the OSD Items. Uncheck each box or simply click
“Reset” to eliminate all OSD Items from appearing on screen. Reset will not clear
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the new configurations once the OSD items or default TV type have been applied
and the decoder has completed the save/reboot process.
3.2.1.3 Date Format
Select the format for the time and date stamp if “Date Time” is selected as an OSD
item.
Note:
Click on “Apply” in this section of the web browser GUI to apply changes to the
Date Format, OSD Items and/or Default TV Type.
3.2.1.1 Audio Volume Setting – Audio In Gain
Select ON to increase audio signal, default is OFF.
3.2.1.2 Audio Volume Setting – Audio Out Volume
Adjust the volume level out of the decoder.
3.2.2 WAN Setting
The WAN Setting is where the network properties of the encoder are configured.
Keep a record of changes or use the IP Utility to find the IP addresses if changed
from default configurations.
3.2.2.1 Dynamic IP Address
When selected the IP address of the decoder will be set automatically provided that
the decoder is connected to a DHCP router.
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3.2.2.2 Static IP Address
KBC recommends selecting a static IP on the network. Advise the network
administrator for available static IP addresses prior to configuring the decoder on the
local network.
3.2.2.3 PPPoE
PPPoE is used when the decoder is connected directly to the xDSL modem.
 User Name: enter the user name of the xDSL account
 Password: enter the password for your xDSL account.
Clicking apply will force a “Save Reboot” process.
Note:
Clicking “Apply” on this section after making changes to any of the network
information will force a “Save Reboot” prompt from the decoder.
3.2.2.4 DNS Server Setting
 Primary DNS Server: defines the IP address of the primary DNS server in order to
identify the decoder by name instead of IP address.
 Secondary DNS Server: Used as a fail over if the primary DNS server is not
available.
Note:
Click on “Apply” in this section of the web browser GUI to apply changes to the
DNS Server Setting.
3.2.2.5 DDNS Server Setting
 DDNS Type: Enable the encoder DDNS function to connect to the decoder by
domain name even if its IP address is not static
 Service ISP: Select one of the DDNS service providers
 Host name: Enter the host name of your DDNS service account (example:
Yourhostid.serviceprovider.extension).
 User Name: Enter the login user name you would use to access your DDNS
service account (example: Your_username)
 Password: Enter the login password you would use to access your DDNS service
account.
Note:
Click on “Apply” in this section of the web browser GUI to apply changes to the
DDNS Server Setting.
3.2.3 Connection Setting
In order for a decoder to connect to its mate encoder, certain configurations from
the encoder must be known and inserted into the Connection Settings section of the
GUI.
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3.2.3.1 Sequence Mode
Click to enable sequence function. When enabled, sequence will allow the decoder to
sequence through as many as 16 video sources (encoders). This selection is used
when connecting to encoders which have more than one video input. This selection
is available only for legacy multi-channel encoders (effectively disabled for new
product since the multi-channel devices are no longer available).
3.2.3.2 Source Type
The only remaining source type is the one channel encoder. This selection is
effectively disabled.
3.2.3.3 Connect Type
Select the type of video server platform of the encoder.
3.2.3.4 TCP Connect IP
Enter the IP address of the particular encoder to which the decoder is meant to
connect in order to display its video, RS data, audio, alarm I/O, etc.
3.2.3.5 Connect User Name
Enter the User Name used to access the connected encoder interface. This allows the
decoder to decode the encoder’s information.
3.2.3.6 Connect Password
Enter the password used to access the connected encoder interface. This allows the
decoder to decode the encoder’s information.
3.2.3.7 Enable Audio In
Select to enable the audio in, default disabled.
3.2.3.8 Enable Control Data
If desired, control data can be disabled, default enabled (On). If disabled (Off), the
decoder will not send PTZ commands and the RX LED will not light up when the
control commands are sent from the PTZ system.
3.2.3.9 Stream Port
Enter the port chosen for video streaming. Must match the encoder video setting.
3.2.3.10 Control Port
Enter the port chosen for video controlling. Must match the encoder control port
within its video setting parameters.
3.2.3.11 HTTP Port
Enter the port chosen for HTTP. Must match the encoder video setting HTTP Port
selection.
3.2.3.12 DO1 Trigger Source
Select the trigger source for DI1 (Video Loss or Motion Detect are other options)
when DO1 is set to high.
3.2.3.13 DO2 Trigger Source
Select the trigger source for DI2 (Video Loss or Motion Detect are other options)
when DO1 is set to high.
Note:
Click on “Apply” in this section of the web browser GUI to apply changes to the
Connection Setting. Save/Reboot is necessary in order to keep the configuration
beyond future reboot processes.
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3.2.4 User Account
The Root account admin has access to all GUI configuration pages and ability to
make configuration changes. All other users defined in the “User Account” list have
access to the system info only. User 1 through User 10 do not have access to such
places as the Video Settings or WAN Settings or any place where configurations can
be altered.
3.2.5 System Info
This screen displays the general information on the decoder and its firmware.
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3.2.6 Firmware
When “Firmware” is clicked, the interface will ask if you want to upgrade the
firmware. Clicking “Apply” will bring the user to the screen where the firmware files
will be input. Clicking “Apply” will not upgrade the firmware immediately as the
correct files must be found in order to upload. Clicking “Reset” will return to the
main menu. To upgrade, click “Apply” then click “Browse” to locate the two needed
files for firmware upgrade. You will require the images and md5 files in order to
successfully upgrade firmware. These files must be obtained from KBC and saved in
an accessible place to locate from the “Browse” button. Browse and locate then click
“Apply”. When the firmware begins to upload to the decoder, the LAN port activity
LED will flash rapidly and the decoder will display a process bar to indicate the
completion procedure. Do not turn off the decoder or disconnect the Ethernet cable
until after the GUI shows the process bar at 100%. The unit will then automatically
go through the reboot process. Expect the power LED to turn off and then reilluminate up to a minute later.
3.2.7 Factory Default
The decoder can be returned to factory defaults completely or you can save its
WAN/LAN & other IP Settings. Click “Apply” to reset all (or all but WAN and HTTP
Settings if appropriate box is clicked) configurations to factory defaults.
3.2.7.1 Factory Default Configurations
If all settings are returned to default, the new configurations are as follows:
 LAN/WAN IP Address
192.168.0.200
 LAN/WAN Subnet Mask
255.255.255.0
 Gateway IP Address
192.168.0.254
 GUI Access User Account ID
admin
 GUI Access Password
123456
 Audio In
Disabled
 Data Protocol Selection (Dip Switch) RS-422/485
 TCP/IP Connect
192.168.0.100
 Connect ID
admin
 Connect Password
123456
 Baud Rate
9600 BPS
 Serial Port Control
8,N,1
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3.2.8 Save Reboot
This link must be clicked after all setting changes have been applied.
3.2.9 Logout
When this link is clicked, the system will log out without a “save/reboot” process and
will return the user to the account and password login prompt.
4 Troubleshooting
4.1 Visual Inspection
The decoder contains LEDs which can be used as “at a glance” diagnostics. Further
details are listed under section 2.2.4.1 and 2.2.4.2
4.2 Test Cable Connections
4.2.1 Determine Link Activity
If the LAN port LEDs are not illuminated, verify the cable and/or Ethernet device
which is connects to the decoder. If the Ethernet device is not powered on or is
exhibiting some link activity problem the LAN port will not light up. As a precaution,
re-test all Ethernet cables with a cable tester.
4.2.2 Verify Type of Cable Needed
Generally a straight-through Ethernet cable is required for most unmanaged
switches and computer connections. On occasion a crossover cable is required. KBC
recommends each type of Ethernet cable be available. If the cable will be exposed to
the elements in order to connect to an outdoor wireless antenna, use only shielded
outdoor rated cabling. Always protect the cabling from sources of potential harmful
voltage surges.
4.3 Video Related Problems
If the decoder is not displaying a video output, the following steps can be followed to
check the encoder side of the link:
4.3.1 Check Camera Output
If there is a problem with the composite video output, the decoder will display the
same error message as if the link between the two devices was not established. The
encoder, however, will display a “Video Loss” message on a blue screen. The video
input can be checked by using the “Video Out” BNC connected to an analog monitor.
4.3.2 Ensure Video Connection Prior to Applying Power to the Encoder
Always connect the video input to the encoder prior to applying power to the
encoder. If the encoder is powered up before the video connection is made, the
encoder will need to be power cycled.
4.3.3 Verify Video display within the Encoder GUI
The encoder shows the video from the camera on its video display. After accessing
the user interface (GUI), the video display is the first property shown after login. If
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no video is shown on the encoder GUI video display then the encoder may not be
encoding the video and may need to be hard reset or returned to KBC for further
diagnostics. Other possibilities remain which can be further trouble-shot via KBC
technical assistance.
4.4 PTZ Control
If the camera will not respond to PTZ commands, check the following:
4.4.1 Check Serial Protocol and Wiring Format
Check the mode selection switch to ensure that it is set for the correct protocol. A
solid RX LED will appear if the switch is set for RS-232 but wired for RS-422/485.
See section 2.2.6 for the appropriate wiring schemes.
4.4.2 Ensure Matching Baud Rate
The decoder Baud Rate must match the encoder and all third party PTZ equipment.
Make sure that the camera / control system is set for 9600 BPS or set the decoder
(and encoder) for the correct Baud Rate needed.
4.5 Audio Issues
If the audio device is not producing audio, check the following:
4.5.1 Audio Input
Verify that the audio in and level are selected from the decoder Host Settings found
in its GUI. Ensure that a stereo cable is connected to the “Audio In” from an
amplified audio source.
4.5.2 Audio Output
Verify that the stereo cable is connected to the “Audio Out”. Check the encoder GUI
for the volume in selection and volume level.
4.6 Contact Closures
See section 2.2.8 for the specs of the alarm input and output parameters.
4.7 GUI Tools
Go to KBC Networks’ website to download the IP Utility tool to assist in diagnostics
of the encoder and decoder IP devices.
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4.8 Contact KBC Technical Assistance
Below is the contact information for KBC:
Technical Support Availability
This manual is comprehensive to the extent that it will answer many of your
technical questions. Technical assistance is available should you require additional
assistance. KBC offers technical support over the phone or by way of e-mail to all
KBC integrators, dealers and end users of the encoder product.
Our technical support hotline is available during regular business hours, Monday
through Friday with the exception of public holidays. KBC will follow up on all
electronic inquiries before the end of the following business day.
NORTH AMERICA
888-366-4276: Monday – Friday 10am-8pm Eastern (7am-5pm Pacific)
[email protected]: 24hr availability, response time varies
HAWAII & ALASKA / GUAM, PR & OTHER US TERRITORIES
949-297-4930: Monday – Friday 7am-5pm Pacific Time
[email protected]: 24hr availability, response time varies
Note: the toll free 888# does not work from Alaska
CENTRAL / SOUTH AMERICA
[email protected]: 24hr availability, response time varies
ASIA
[email protected]: 24hr availability, response time varies
SOUTH PACIFIC / PACIFIC ISLANDS
[email protected]: 24hr availability, response time varies
EUROPE
+44(0)1622 618787: Monday – Friday 9am-5pm UK time
[email protected]: 24hr availability, response time varies
AFRICA & MIDDLE EAST
[email protected]: 24hr availability, response time varies
Technical Support is offered in English, however, KBC Networks has worldwide
representatives who can provide technical support in many local languages.
Note: technical assistance is available after having read through this manual.
Comprehension of terms and topics will assist in trouble-shoot procedures.
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5 Warranty
5.1 Warranty Information
KBC extends the following LIMITED WARRANTY to the original owner/purchaser of
this product as follows:
- Two years from the date of initial sale for all wireless and network products.
- Five years from the date of initial sale for all fiber products.
1) If, within the specified warranty period, this product, or any part or portion thereof,
shall prove upon examination by KBC, to be defective in material or workmanship,
KBC will repair or replace such part or portion at KBC’s option. The warranty period
on the repaired or replaced part or portion of this product shall be limited to the
unexpired term of the original warranty. The buyer shall be responsible for all
shipping and transportation of the product to KBC for any performance under this
warranty.
2) Conditions and Exceptions:
a) Any accident to this product, any misuse or abuse, alternation, use in modified
form, or any attempt to repair this product shall void this warranty. These
conditions to the warranty include, but are not limited to, incorrect power
connections, physical damage due to mechanical shock, exposure to moisture,
and circuit modification.
b) SHOULD THIS PRODUCT PROVE DEFECTIVE FOLLOWING PURCHASE, THE BUYER,
NOT THE MANUFACTURER, DISTRIBUTOR, OR RETAILER, ASSUMES THE ENTIRE
COST OF ALL SERVICING OR REPAIR, EXCEPT AS OTHERWISE PROVIDED BY THE
TERMS OF THIS WARRANTY.
c) FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY ON THIS PRODUCT, THE
BUYER IS LIMITED TO THE FOLLOWING DAMAGES. (1) THE COST OF LABOR TO
REPAIR OR REPLACE DEFECTIVE PARTS OR PORTIONS OF THIS PRODUCT, AND
(2) THE COST OF THE REPAIRED OR REPLACE PARTS OR PORTIONS OF THIS
PRODUCT.
d) NO OTHER EXPRESSED OR IMPLIED WARRANTIES HAVE BEEN MADE OR WILL BE
MADE ON BEHALF OF KBC WITH RESPECT TO THE SALE, REPAIR, INSTALLATION,
OPERATION, OR REPLACEMENT OF THIS PRODUCT. KBC DISCLAIMS ANY
IMPLIED WARRANTY OF MERCHANTABILITY OF THIS PRODUCT OR ITS FITNESS
FOR ANY PURPOSE, AND THE BUYER AGREES THAT THIS PRODUCT IS SOLD “AS
IS” AND THAT THE ENTIRE RISK OF QUALITY AND PERFORMANCE OF THIS
PRODUCT IS WITH THE BUYER, EXCEPT AS OTHERWISE PROVIDED BY THE
TERMS OF THIS WARRANTY.
e) Some states/jurisdictions do not allow exclusions or limitations of incidental or
consequential damages, or limitations on how long an implied warranty lasts, so
the above exclusions or limitations may not apply to you.
f) If you do not wish to be bound by any of the provisions in this warranty, please
return the product(s) immediately.
3) Contact your dealer regarding return authorizations for out of warranty repairs and
any further product information.
This warranty does not apply in Australia.
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6 Safety, Approvals and Regulatory Domain
Information
6.1 Safety Instruction
For your protection, please read and observe all safety instructions before operating
this system and keep this sheet and any additional instructions for future reference.
6.1.1 Installation and Use
OBSERVE WARNINGS: All warnings in the operating instructions should be carefully
followed. Do not make any modifications to the encoder unit, power supply, or any
other KBC Networks electronic device, as the unit(s) will no longer comply with legal
regulations and therefore void its warranty.
WATER AND MOISTURE: The encoder is not weatherproof and must be mounted
indoors or in an outdoor protective enclosure.
POWER SOURCE: Connect the equipment to a power source only of the type
described on the operating instructions or as marked on the equipment. Excessive or
insufficient current or voltage can cause extended trouble-shooting or even damage
that could negate its warranty.
ATTACHMENTS: Use only KBC Networks’ supplied or recommended Power Supplies,
Power Injection Modules (when connecting to a KBC WESII or other KBC wireless
system), Cat5 Cables and weather seals (where applicable) and plugs.
WHEN NOT IN USE: Unplug the power if the equipment is left unattended or
unused for long periods of time or during lightning storms (if outdoors).
REPLACEMENT PARTS: When replacement parts are required, use only replacement
parts specified by KBC Networks. Unauthorized substitutions may result in damage to
the system and could void the warranty.
6.2 Regulatory Certifications
The KBC encoder is certified by FCC, IC, CE
6.2.1 FCC Part 15 Required Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
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7 Instruction of Disassembly
Instruction of Disassembly of KBC Product
(For EU Directive 2002/95/EEC-WEEE)
Tools required:

No. 1 Phillips screwdriver
Steps for disassembly:
1.
2.
3.
4.
Remove screws from front face of encoder.
Slide out top lid
Remove screws from back end face of encoder.
Slide out printed circuit board (PCB).
Notice: When a product reaches the end of its life – return to KBC.
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Annex A - General Public License
Statement
You may have received from KBC Networks products that contained – in part – free
software (software licensed in a way that ensures your freedom to run, copy,
distribute, study, change and improve the software). Such products include the ENCA-Wx family of products.
As part of these products, KBC Networks may have distributed to you hardware
and/or software that contained a version of free software programs developed by the
Free Software Foundation, a separate not-for-profit organization without any
affiliation to KBC Networks. See http://www.gnu.org/philosophy/free-sw.html for
more details. If KBC distributed any portions of these free software programs to
you, you were granted a license to that software under the terms of either the GNU
General Public License or GNU Lesser General Public License (“License”, copies of
which are available from http://www.gnu.org/licenses/licenses.html). The Licenses
allow you to freely copy, modify and redistribute that software without any other
statement or documentation from us.
For at least one (1) year from the date of distribution of the applicable product or
software, KBC Networks will provide to anyone who contacts us at the contact
information provided below, for a charge of no more than our cost of physically
performing source code distribution, a complete machine-readable copy of the
complete corresponding source code for the free software programs used in the
version of the programs that we distribute to you. The cost will be free if the delivery
medium of the machine-readable copy is through the Internet.
Contact information:
Email: [email protected]
Tel: 949.297.4930
Address: 25691 Atlantic Ocean Drive Lake Forest, CA 92630
We do ask for your understanding regarding expected delivery timelines:
1. We will reply within 7 working days once the request has been made through
email/telephone.
2. The default version sent will be the latest that we used in the firmware/programs.
3. Note, it may take longer if an older version is requested. The waiting time will not
exceed 2 weeks.
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data delivered
KBC Networks North America.
25691 Atlantic Ocean Drive
Suite 3B
Lake Forest, CA 92630
U.S.A
Americas
Phone:
1-949-297-4930
Fax:
1-949-297-4933
KBC Networks Ltd. EMEA
KBC Networks Ltd.
Barham Court
Teston, Maidstone
Kent, ME18 5BZ
United Kingdom
Phone:
+44(0)1622 618787
Fax:
+44(0)20 7100 8147
Email:
[email protected]
Web:
www.kbcnetworks.com
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