Freestyle 120 Plus user guide
Freestyle 120 Plus
User guide
Please open this page for a further ‘At a glance’
guide to your Freestyle 120 Plus.
At a glance
Aerial
Does not extend, do not
pull out.
Ring mode switch
Sets the handset ringer
on or off.
see page 11
Intercom button
(and light)
Enables communication between
the handset and base unit.
see page 15
Recall button
For use with PBXs and
Select Services.
see page 12
Quickdial button
Allows you to store and dial up
to 10 numbers in the memory.
see page 12
1471 button
Lets you hear the
telephone number of the last
person who called you.
see page 18
Batt low light
Flashes when the handset
battery is low.
see page 9
Charging contacts
1
CHANNEL
SEEKER
INTERCOM
ABC
DEF
1
2
3
GHI
JKL
MNO
4
5
6
PQRS
TUV
WXYZ
7
8
9
QUICKDIAL
RECALL
REDIAL
1471
Call Waiting
SECRECY
0
Channel seeker button
Selects the best alternative
radio frequency if interference
should occur during a call.
see page 11
Call waiting button
To switch between two callers
when Call Waiting has been
ordered from BT Select
Services.
see page 17
Redial button
Redials the last number dialled.
see page 14
TALK
BATT
LOW
Secrecy button
When pressed, it stops the
caller from hearing you.
see page 14
Talk standby button
(and light)
For making or receiving a call.
see page 10
Mains power
socket
see page 7
12V AC
RINGER
HI LO OFF
Base unit ringer volume
Switch between Hi, Lo or Off.
see page 11
T-TB T-E P-E
TEL MODE
LINE
Tel Mode switch
Allows you to select Tone or Pulse dialling.
see page 11
Freestyle 120 Plus
Back up battery
compartment
Holds 8 x AAA batteries.
see page 6
POWER
In use light
Comes on when the handset
is in use.
see page 10
Charging light
Comes on when the handset
batteries are being charged.
see page 9
IN USE
CHARGING
VOLUME
2
Base unit telescopic aerial
Power light
Lights up red when the mains
power is on.
see page 9
8 CHANNEL AUTO SELECTION
Battery charging
contacts
Telephone line
cord socket
see page 7
INTERCOM
Intercom volume button
Press the left hand side or right
hand side to lower or raise the
speaker volume.
see page 16
Intercom button and light
Press to make or answer an
intercom call. Light flashes
when an intercom call is ringing
and stays on during the call.
see page 15
In this guide
At a glance
1
Introduction
4
Setting up
5
Using your Freestyle 120 Plus
10
BT Select Services
17
Help
19
Technical information
21
Maintenance
24
Index
27
Wall mounting
29
Customer Helpline
Should you have problems with your Freestyle 120
Plus, call the BT Helpline between 9.00am to 5.30pm
Monday to Friday on Lo-call 0345 697146.
Calls will be charged at local rate.
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.
3
Introduction
Your Freestyle 120 Plus has been designed
for ease of use and made to the very high standards set by BT.
We thank you for making the right choice and
expect that you will have many years of
quality service.
Please read the instructions carefully before
use and keep this user guide for future
reference.
For your records
Date of purchase:
Emergency Calls
The emergency services can be contacted in the UK
by dialling 999. You may also dial 112 which is
valid in any country that is a member of the
European community.
As the Freestyle 120 Plus is a mains powered
cordless telephone there are certain situations
where you may not be able to make an emergency
call:
• If there is severe radio interference.
Place of purchase:
• If the handset batteries fail.
Serial number:
• If there is a power cut and there are no back-up
batteries in the base unit.
(on the underside of the machine)
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
4
If your Freestyle 120 Plus is connected to a PBX,
you may have to dial an access number before 999
to contact the emergency services.
Some switchboards are not able to dial out during
a power failure.
Setting up
Follow these steps to get your Freestyle 120 Plus
ready for use.
Important
As this product is rechargeable, it is normal that a
certain amount of heat will be produced in its
day-to-day operation. Whilst this is entirely safe we
would advise against placing this product on
antique, veneered or wooden surfaces as damage
may occur.
Check that your Freestyle 120 Plus is
complete. When you unpack you should
have:
• Freestyle 120 Plus handset.
• Freestyle 120 Plus base unit with
telephone line cord attached.
• Mains power adaptor plug.
Plan where you will put your Freestyle 120 Plus.
• Wall mounting bracket with screws.
• It should be within two metres of a power socket
and the phone socket.
• Spare quick dial directory label
• You need enough room for the base unit’s
telescopic aerial to be fully extended.
• For the best operating conditions, try to place
the base unit away from large metal objects and
other electrical appliances.
Electrical storm warning
1 Please note that during periods of electrical
storm, you are advised to disconnect your
apparatus because damage may occur.
2 If a fault occurs during the 12 month warranty
period and it is due to accidental or wilful
damage (including lightning and electrical
damage) BT will not replace or repair free
of charge.
5
Setting up
Like all cordless phones, your Freestyle 120 Plus
handset will need charging for 24 hours before use.
1 Handset aerial
✖
3 Insert battery (for back-up only)
Remember that
the flat ends of the
batteries should be
pressed against the
springs.
If your Freestyle 120 Plus is your only phone, you
should fit back-up batteries so that your phone can
always be used in emergencies.
Your Freestyle 120 Plus uses a compact aerial
which does not pull out.
2 Check your telephone wall
socket
To fit back up batteries, slide the cover off
towards the right and insert 8 new AAA
alkaline batteries (not supplied) as shown in
the diagram above. The power light on the
base unit will come on and light up red. The
battery removal ribbon should be placed
under the lower layer of batteries. Pulling on
the ribbon will assist in removal of the
batteries when they need replacing. Replace
the battery compartment cover.
Back-up batteries will only engage when the
battery compartment cover is correctly replaced.
If you do not have a modern phone socket,
call BT on Freephone 0800 800 150 and ask
for a BT engineer to come and fit the correct
socket. This is a chargeable service.
6
Good quality, fresh batteries should last
approximately six months. To ensure constant
battery back-up, replace the batteries every
six months.
Setting up
In the event of a power failure, the batteries will
give you up to one hour talk time or seven hours
on standby.
4 Plug the power cable into the
back of the base unit
12V AC
RINGER
HI LO OFF
T-TB T-E P-E
TEL MODE
Warning
1 Do not try to use any power supply other
than the one provided. This may
permanently damage your Freestyle 120 Plus.
2 Your Freestyle 120 Plus should not be fitted
in wet or damp conditions, for example in a
bathroom. Also, the handset should not be
left out in the rain.
3 There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the base
unit from the mains during storms.
LINE
5 Connect the base unit
three-pin adaptor to a power
socket
Like all cordless phones, your Freestyle 120 Plus
handset will need charging for 24 hours before use.
6 Plug the phone into the BT
socket
Plug the mains power cable into the socket
on the back of your Freestyle 120 Plus.
You can now use the telephone and store
numbers in the memory.
7
Setting up
7 Extend the base unit
telescopic aerial
8 To wall-mount your product
Extend the base unit telescopic aerial on your
Freestyle 120 Plus (as shown below) to ensure
the best possible signal and reception.
To plan the location of the base unit
12V AC
RINGER
HI LO OFF
T-TB T-E P-E
TEL MODE
LINE
For the best reception
Try to avoid putting the telescopic aerial near
other electrical appliances, fluorescent lights and
large metallic objects such as cookers, radiators
and garage doors as these may cause interference
and reduce the quality of your calls.
8
(See ‘Wall mounting’, page 29)
Your Freestyle 120 Plus works by sending
and receiving radio signals between the
base unit and the handset. The strength of
the signal will depend on where you site the
base unit and how the aerial is deployed.
The higher the base unit is located the
better. An upstairs room is ideal. The
following points should be considered:
• It should be within easy reach of a mains
socket and a telephone socket. A new
style telephone socket is required for this
product. If you do not have one, call us on
Freefone 0800 800 150.
• Try to avoid locations near metallic
obstructions or electrical appliances, such
as: TV sets, fridges, computers, fluorescent
lights, radiators, metal pipes and metal
window frames.
• The Freestyle 120 Plus can be wall
mounted by using the bracket and screws
supplied, see page 31 for template.
Setting up
9 To charge the handset
When you first use your Freestyle 120 Plus,
the rechargeable batteries in the handset
need charging for 24 hours.
• Make sure you have connected your
Freestyle 120 Plus to the mains power
supply, see steps 4 and 5, page 7.
• Make sure the red POWER light is on.
• Place the handset on the base unit, ensuring
the contacts are touching. The CHARGING
light comes on.
• The charging light will remain constantly lit
whilst the handset is placed on the base unit.
As a rule, placing the handset on the base unit
overnight, will keep the batteries fully charged
for all normal use.
When fully charged and in good condition, the
handset batteries will provide up to 5 hours
continuous talk time or 72 hours standby.
If the batteries are running low, the handset will
beep every few seconds and the BATT LOW light
will flash.
BATT
LOW
If you are making a call and the batteries are
running low, the handset will give a series of beeps.
Place the handset on the base unit to recharge.
Mains power adaptor
The Freestyle 120 Plus must only be used with the
adaptor supplied.
Using any other adaptor will result in noncompliance with EN60950:1992, and will
invalidate the approval given to this apparatus.
Battery care
Batteries cannot be overcharged. However, leaving
the handset on the base unit all the time can
deteriorate rechargeable batteries. To get the
longest possible life from your batteries, take the
handset off the base for a few hours each day.
9
Using your Freestyle 120 Plus
Making and receiving calls
The handset range is up to 250 metres from
the base unit in ideal conditions. If you start to
go out of range while using the phone, you
will hear warning beeps. If you do not come
back in range, your call will be disconnected.
To make a call
TALK
• Lift the handset off the base.
• Press the TALK button. The TALK light
comes on and the handset buttons illuminate.
The IN USE light on the base unit comes on.
• Listen for the dialling tone.
• Dial the number you want.
To switch from Pulse to Tone signalling
during a call
If you are connected to a pulse dialling
exchange, you can still use services such as
phone banking that require tone signalling.
• Call the telephone number you require in
pulse mode as usual.
• When you have been connected, press the ✱
button on the keypad to set your telephone
to tone signalling for the duration of the call.
• When you hang up, your Freestyle 120 Plus
will automatically switch back to pulse
dialling.
To receive a call
If you do not hear a dialling tone after pressing
the TALK button, wait a few seconds. On a few
exchanges, there may be a delay.
To end a call
• Press the TALK button.
Or
• Replace the handset on the base.
10
When the phone rings:
TALK
• If your handset is on the base unit, simply
pick it up to answer the call.
Or
• If your handset is off the base, press the
TALK button to answer the call.
Using your Freestyle 120 Plus
To set the ringer switch
An Inductive Coupler has been built into the
handset to improve sound quality for people using
hearing aids. Switch your hearing aid to T and
adjust the position of the handset until you get the
best reception.
To use the Channel seeker
(Located at the back of the base unit)
RINGER
HI LO OFF
You can set the ringer to HI, LO or OFF.
If the base unit ringer is switched OFF, the
handset will still ring providing the handset
ringer is not switched to OFF.
CHANNEL
SEEKER
To set the tel mode switch
Your Freestyle 120 Plus automatically scans
all the available radio channels for quality of
reception, and selects the best one to use.
If you experience interference during your
call, press the CHANNEL SEEKER button to
select a different channel.
(Located at the back of the base unit)
To adjust the handset ringer
• T-TB – Your Freestyle 120 Plus is preset to
this position. Most modern exchanges use
tone dialling and time break recall for faster
dialling, and for services such as BT Select
Services and telephone banking.
• P-E – If you dial a number when your
Freestyle 120 Plus is set to T-TB or T-E and
you continue to hear the dialling tone, you
may be connected to an older pulse
dialling exchange. Set the switch to P-E
(pulse dialling).
• T-E – This setting is for use if you are
connected to a tone dialling PBX (private
branch exchange) that uses earth recall.
RING MODE
OFF
ON
The ring mode switch on the side of the
handset can be set to either:
• ON (handset rings) or
• OFF (handset does not ring).
T-TB T-E P-E
TEL MODE
The tel mode switch selects tone or pulse
dialling and earth or time break recall:
11
Using your Freestyle 120 Plus
To insert a Pause
REDIAL
Using the memory to store and
dial numbers
With some switchboards, after dialling the
access code you may have to wait for a
moment while the switchboard picks up an
outside line. If this is the case, press the
REDIAL button before keying in the telephone
number to insert a pause.
Your Freestyle 120 Plus handset can store up
to ten separate phone numbers. You can then
dial each number by pressing just two buttons.
To use the Recall button
• Press the QUICKDIAL button.
• Press one of the 0-9 buttons to set the
location code under which your phone
number will be stored.
• Dial the number you want to store.
• Press the QUICKDIAL button. You hear a
confirmation beep. The number is stored.
This button signals either time-break recall or
earth recall depending on the setting of the
TEL MODE switch. If you are connected to a
PBX (Private Branch Exchange), contact your
PBX supplier for further information. The
recall button when set to time-break recall
T-TB is also used for BT Select Services.
For further information, see page 17.
To store a number in the memory.
QUICKDIAL
1471
C
Repeat these steps for any other numbers you
want to store, using a different 0-9 location
code for each one.
Storing a number in the memory automatically
overwrites any previous number stored under the
same location code.
Stored numbers can include switchboard and
network services that use the ✱ and # buttons as
well as PAUSE and RECALL functions.
12
Using your Freestyle 120 Plus
Quickdial directory label
Use the handset’s directory label to keep a record
of which 0-9 location code you have used for each
number
You can take out the label by removing the
handset battery compartment cover and sliding
out the label’s clear plastic cover.
To dial a stored number
QUICKDIAL
• Press the TALK button.
• Press the QUICKDIAL button.
• Press the 0-9 location code under
which the number you want is stored.
The number is dialled automatically.
To store a number of more than 20 digits
QUICKDIAL
• Press the QUICKDIAL button.
• Press one of the 0-9 buttons to set the
•
•
•
•
•
•
location code under which your phone
number will be stored.
Dial the first 20 digits.
Press the QUICKDIAL button. You hear a
confirmation beep. The number is stored.
Press the QUICKDIAL button again.
Press another 0-9 button to select a
second location code under which to
store the remaining digits.
Dial the remaining digits.
Press the QUICKDIAL button. You hear a
confirmation beep. The rest of the
number is stored.
13
Using your Freestyle 120 Plus
To dial a stored number of more than
20 digits.
QUICKDIAL
• Press the TALK button.
• Press the QUICKDIAL button, then the first
0-9 location code number. The number
begins dialling automatically.
• When the first part of the number has been
dialled press the QUICKDIAL button again,
then the second 0-9 location code number.
The rest of the number is dialled.
You can mix manual and memory dialling as
required. For example, you can dial the
area code 0181 3120 from the memory and
then complete the number manually.
Using the Secrecy button
During a call, you may want to say something
to another person nearby without your caller
hearing you.
SECRECY
• Press the SECRECY button. The TALK light
flashes. You can hear the caller, but they
cannot hear you.
• Press the SECRECY button again to resume
your conversation. The TALK light stops
flashing.
Last number redial
Freestyle 120 Plus remembers the last
number called and enables easy redialling.
To redial the last number called
To change a number
Any existing number stored in the memory
can be overwritten by entering a new number
under the same location code. Simply follow
the steps shown in ‘To store a number in the
memory’, page 12.
14
REDIAL
• Press the TALK button and wait for a dialling
tone.
• Press the REDIAL button. The number is
dialled automatically.
Using your Freestyle 120 Plus
Using the Intercom
Your Freestyle 120 Plus lets you hold a
conversation between the handset and base
unit.
To call the base unit from the handset
At the handset:
INTERCOM
• Press the INTERCOM button on the handset;
the INTERCOM light comes on. The base
unit INTERCOM light flashes and both the
handset and base unit beep.
If the base unit does not reply to an intercom
call, press the INTERCOM button again to
cancel the call.
At the base unit:
To call the handset from the base
At the base:
INTERCOM
• Press the INTERCOM button on the base
unit. The INTERCOM lights on the handset
and base unit flash. Both the handset and
base unit beep.
If the base unit does not reply to an intercom
call, press the INTERCOM button again to
clear the call. You cannot make an intercom
call if the handset is busy.
At the handset:
INTERCOM
• Press the INTERCOM button and speak.
The INTERCOM stops flashing but
stays on.
INTERCOM
• Press the INTERCOM button and speak
into the microphone. The INTERCOM
light stops flashing but stays on.
Ending an intercom call:
• Press the INTERCOM button on the
handset or base unit. Both INTERCOM
lights on the handset and base go out.
Ending an intercom call:
• Press the INTERCOM button on the
handset or base unit. Both INTERCOM
lights on the handset and base go out.
You cannot use the intercom whilst a call is in
progress. The intercom will beep for 60 seconds
and then automatically cut off if not answered.
15
Using your Freestyle 120 Plus
To adjust the INTERCOM loudspeaker
volume at the base unit.
VOLUME
• Press the left hand side of the VOLUME
switch to lower the volume.
• Press the right hand side of the VOLUME
switch to raise the volume.
If there is an incoming call when using the
intercom, the base unit will ring. To take the call,
press the TALK button on the handset.
The intercom call is cut off automatically.
16
BT Select Services
If you are connected to a digital exchange,
you can subscribe to a range of BT Select
Services. If you wish to subscribe to any of
these services contact us on Freefone
0800 800 152 business, 150 residential,
8am to 6pm, Monday to Friday.
Call waiting
Call Waiting
T
If an incoming call arrives while you are
already engaged on a telephone call you
will hear a soft beep every 5 seconds
(This beep is not audible to the person you
are speaking to).
Instead of the engaged tone the second caller
will hear an announcement to hold on as you
are aware that there is a second call.
When you have spoken to the second caller
you can return to the first caller by pressing
the CALL WAITING button again. You can
switch back and forth between the two calls
without disconnecting either if you wish.
The second caller will only be charged for
their call from the moment you answer and
not while they are waiting for your initial
contact.
Three Way Calling
Three way calling allows you to hold a
conference with two other telephones, or to
make a second private telephone call without
disconnecting your first call.
It doesn’t matter if the first call is incoming or
outgoing, but the second call must be made
from your telephone.
You can answer the second call, without
disconnecting your first caller, by pressing
the CALL WAITING button. The first caller
will be put on hold.
17
BT Select Services
Call Diversion
1471
Call diversion allows you to set up your
telephone to divert calls to another telephone
at a different location. If you are going to be
away from your home or place of work and at
a known location your calls can be forwarded.
There are 3 divert options available:
• All calls.
• Any calls unanswered within 15 seconds.
• Calls that come in when your telephone is
engaged.
This free service lets you easily find who
called your number last.
When Call Diversion is on, you will hear an
intermittent dialling tone. You can still use
your telephone to make calls.
Call Barring
Call Barring helps prevent unauthorised calls
with a wide range of options available.
You can also stop incoming calls if you do not
want to be disturbed.
To use the 1471 feature
1471
• Press the TALK button and wait for a
dialling tone.
• Press the 1471 button. You hear the number
of your last caller announced and the time
they called. If a call is made and the caller
withholds their number the time of the call
is still stored but not the number.
• Press the TALK button again – or replace
the handset on the base – to return to
standby
To withhold your own number
Dial 141
Dial
141 before
before you
youdial
dial the
thenumber
numberyou
youwant.
want.
You will need
need to
to do
dothis
thiseven
evenififyou
youare
are
ex-directory.
ex-directory.
Reminder Calls
You can set your telephone like an alarm
clock to wake you up or remind you of an
appointment. There is no rental charge.
Each Reminder costs a few pence, whether
you answer it or not.
18
Charge Advice
You can set up your telephone to advise you
of the charge for an individual call or for all
calls. When you have finished a call, the
exchange rings you back and tells you the
length of the call and the charge. There is no
rental charge for this service but you are
charged for the call back.
Help
If you have any problems using your Freestyle 120 Plus, this
section will give you the most common, easy to follow solutions.
Telephone problems
Possible cause
Solution
• No dialling tone.
Telephone not connected to telephone line.
• Telephone will not dial out.
Mains disconnected and back-up batteries
are not installed or are flat.
Replace handset on base unit for 10 seconds
and try again. If this does not work,
disconnect the handset battery from the
handset for 10 minutes. Also disconnect the
mains power and back-up batteries. Then
reconnect the battery and reconnect the base
unit to the mains, then replace the handset on
the base unit for 10 seconds and try again.
• Telephone cannot receive calls.
• Beeps six times and drops calls.
Power cut and back-up batteries are not
installed or are flat.
Handset battery pack is discharged.
Plug the telephone into the telephone line.
Reconnect and install or replace back-up
batteries.
Wait until the power is restored and install or
replace back-up batteries.
Place handset on base unit and recharge for
24 hours ensuring charge light in on.
You may be trying to use tone dialling on a
pulse dialling exchange.
Set mode switch to P-E (pulse dialling).
You are connected to a PBX and are not
dialling the access code.
Use the PBX access code.
Handset discharged.
Place handset on base unit and recharge for
24 hours.
• Handset does not ring, but lights
show on the handset.
The handset ringer may be set to OFF.
Set the handset ringer switch to ON.
• Base unit does not ring but lights
show on base unit.
Telephone not connected to the telephone
line.
Plug the telephone into the telephone socket.
• You have dialling tone but the
telephone will not dial out.
• Handset does not ring.
• No lights on handset.
The base ringer switch is set to OFF.
Line fault or faulty socket
• The base-unit rings too
loudly / softly
The ringer switch on the base unit is set
to HI / LO
Set the base ringer switch to HI or LO
Try the telephone on another socket or
another line. If the telephone works contact
BT or your public switched telephone network
operator for repairs to the line or socket.
Set the ringer switch on the base unit
accordingly.
19
Help
Telephone problems
• Neither base or handset ring, but
lights show on base and handset.
Possible cause
Solution
Check the REN. If you connect too many
telephones or devices to your line they may
not all operate correctly.
If the REN exceeds 4 disconnect 1 or more
telephones or devices.
If your telephone is connected to an
extension socket, it may have been
connected incorrectly.
Check with your telephone engineer that the
extension socket has been installed correctly.
• Callers are faint.
• Interference.
• Buzzing.
The base unit telescopic aerial is not fully
extended as high as possible.
Extend the base unit telescopic aerial as
far as possible.
You are moving out of range.
Move closer to the base unit.
• Whooshing.
Radio channel interference.
Press the CHANNEL SEEKER button on the
handset, to select a clearer channel.
• Echoing.
Radio channel interference.
Press the CHANNEL SEEKER button on the
handset, to select a clearer channel.
• Tinniness.
The base unit or the handset are too close to
electrical equipment or metal obstructions.
Relocate the base unit or move around with
the handset until reception improves.
• No Quickdial store.
You may be trying to store the number with
the TALK light on.
Ensure that the TALK light is off before
storing the number.
• Batt low light on the handset is
flashing.
The handset needs recharging.
Replace the handset on the base unit,
ensuring that the base unit is plugged in and
that the CHARGING light is on.
• No Charging light on the base unit.
Dirty contacts on base unit or handset.
Clean the contacts with a dry cloth. Heavy
soiling can be removed with a pencil eraser.
• Back-up batteries fail frequently.
Frequent power failures will drain the
back-up batteries.
Unplugging the base unit from the power
supply drains the back-up batteries.
Leave the base unit plugged in, or remove
the back-up batteries before unplugging.
Switching the mains supply off will drain
the back-up batteries.
Do not switch off, or remove the back-up
batteries before switching off.
Need more help?
Call the BT Cordless Phone Helpline on
Lo-call 0345 697146 where fully trained staff
are there to assist you from 9.00am to 5.30pm
Monday to Friday (calls charged at local BT rate).
20
It is not permitted to interfere with the main BT
socket or wiring. If you have a problem, contact
BT on Freefone 0800 800 151 for residential
or Freefone 0800 800 154 for business lines.
Technical information
Official approval
Freestyle 120 Plus is tested and approved for
connection to BT’s network, provided that it is
used in accordance with the guidelines in this
user guide.
You may connect it:
• To direct exchange lines
• To extensions with new plug and socket
arrangements provided with these direct
exchange lines.
• To compatible switchboards..
You may NOT connect it:
• To shared service (party) lines.
• As an extension to a payphone.
This phone is designed for UK use only. Using it
abroad may violate local radio laws.
• Time break recall/earth loop recall.
• Automatic storage of last number dialled.
• Loop disconnect/Pulse and
Multifrequency/Tone signalling.
• Microphone secrecy.
• PABXs providing secondary proceed
indication.
• Memory storage of up to ten numbers.
• Mixed mode dialling.
• Operation in absence of proceed indication.
• Select Services.
The base unit is intended for use when
powered from the 12V AC mains adaptor
supplied, which conforms to EN60950.
Any other usage will invalidate the approval
given to this apparatus if, as a result, it ceases
to comply with EN60950.
Call security
Approval for use
This apparatus has been approved for use
with the following facilities:
• Simple telephone.
• Cordless telephone.
Your Freestyle 120 Plus has its own digital
security code that prevents other cordless
phone owners from using your phone line.
This ensures that you are charged only for
calls using your phone.
21
Technical information
However, all approved cordless phones use
radio to communicate between the base and
cordless handset units. It is therefore possible
that your conversations could be overheard
by other people, on their cordless phones, or
on ordinary radios that use the same radio
frequencies.
As this problem applies equally to all similar
cordless phones currently available in the UK,
call privacy cannot be guaranteed. However,
the security coding prevents unauthorised use
of your line.
You may find that your Freestyle 120 Plus
picks up conversations from other cordless
phones being used nearby.
If you experience this type of interference try
changing channels using the CHANNEL
SEEKER button on the handset.
Transmission frequencies
This cordless telephone has been designed to
operate on radio frequencies which have been
assigned to the exclusive use of cordless
telephones. As the use of cordless telephones
becomes more widespread, users may
experience a reduction in the quality of
service obtained from this apparatus.
Transmission frequencies of available
channels:
Channels
Base Unit Tx
Frequency/MHz
Handset Tx
Frequency/MHz
1
31.0375
39.9375
2
31.0625
39.9625
3
31.0875
39.9875
4
31.1125
40.0125
5
31.1375
40.0375
6
31.1625
40.0625
7
31.1875
40.0875
8
31.2125
40.1125
Ringer Equivalence Number (REN)
Although you may have any number of
sockets it it important to limit the number
of telephones and other items of apparatus
connected to the line by those sockets, to
ensure that each telephone will ring.
Every telephone or item of apparatus has a
Ringer Equivalence Number (REN). In most
cases a standard line should provide enough
current for two or more telephones or items
of apparatus, if the RENs add up to no more
than 4.
Freestyle 120 Plus has a REN of 1. Any
telephone provided by BT may be assumed to
22
Technical information
have a REN of 1 unless otherwise stated on
the base. Even where the number of telephones
has been limited, there is no guarantee that
different types of telephone on the same line
will ring.
If you do not have a compatible switchboard,
it cannot be guaranteed that your Freestyle
120 Plus will operate correctly under all
possible conditions of connection.
Safety advice
• Don’t use your Freestyle 120 Plus in the
open air during thunderstorms. Unplug it
from the telephone line and the mains
socket when there are storms in your area.
• Don’t use your Freestyle 120 Plus outdoors
in the rain, or handle it with wet hands.
• Don’t install the base unit near a sink, bath
or shower. Electrical appliances can cause
serious injury if used when you are wet or
standing in water.
• Don’t install the base unit where the various
leads can be tripped over or walked on. This
may cause injury, or damage to the leads
and your Freestyle 120 Plus.
Connection information
• Your Freestyle 120 Plus may be connected
to public networks in the United Kingdom.
• It may also be connected to compatible
switchboards. If in doubt, your switch
supplier or maintainer should be able to
offer help. Advice on connection to BT
switching systems can be obtained by
dialling BT Freefone 0800 800 152.
23
Maintenance
Installing handset batteries and recharging
Replacing the handset on the base unit to
recharge over night should keep the Freestyle
120 Plus operative for normal use. In time the
handset battery pack will no longer hold a
sufficient charge and should be replaced.
To change the handset batteries
The handset battery compartment is located
at the back of the handset at the lower end.
• Firmly hold the handset in both hands with
the back towards you and the bottom end
away from you.
• Push the depression in the battery
compartment cover, inward and away from
you with both thumbs, to remove it.
• Undo the plastic belt securing the battery
pack.
• Remove the old battery pack by unplugging
the small white plug that connects it to the
handset.
• Insert the small white plug of the new
battery pack. (If you look at the shape of the
plug and socket you will see that it can only
be inserted one way).
24
• Place the battery pack in the recess, secure
it with the plastic belt and refit the
compartment cover.
• Replace the handset on the base unit and
charge for a full 24 hours.
• The battery pack must be recycled or
disposed of properly.
• Do not burn or puncture as it could release
toxic material which may cause injury.
Spare parts for your Freestyle 120 Plus are
available from your BT shop or supplier, or you
can contact us on Lo-call 0345 697146 from
9.00am to 5.30pm Monday to Friday.
Maintenance
In the event of a power failure
General cleaning
During a power failure, if you have fitted fresh
alkaline back-up batteries in the base unit,
your telephone will continue to work for up to
1 hour in use or 7 hours on standby.
Clean the cabinet of the handset and the base
with a soft cloth slightly dampened with a mild
solution of water and detergent. Charging
contacts should be cleaned with a dry cloth
or for heavy soiling a pencil eraser can be used.
Once power has been restored, you are
advised to renew the back-up batteries in the
base unit (battery replacement should not be
necessary if the power has only been
disconnected momentarily).
• Do not clean with a wet cloth.
• Do not clean with abrasive materials or
solvents as these may damage the unit.
• Do not spray aerosol cleaners onto the
base or handset.
Care of rechargeable battery pack
• When you first install the Freestyle 120
Plus, or replace the battery pack, the
handset must be fully charged for 24 hours
before use.
• To maintain optimum charge and battery
condition, the handset should be allowed to
fully discharge about every 4 months.
• Dispose of Ni-Cad battery packs safely.
Do not puncture or burn as they contain
toxic materials which could cause injury.
Do not clean with abrasive materials.
Extended periods of non-use
It is recommended that you:
• Disconnect the base unit from both mains
supply and telephone line.
• Remove the back-up batteries from the base
unit and handset.
• When reconnecting, check that the
CHARGING light on the base unit is on.
Recharge the handset batteries for 24 hours.
25
Maintenance
Guarantee
BT guarantees Freestyle 120 Plus for a year,
provided that:
• The goods have only been used for their
intended purpose, and have not been
subjected to misuse, or been wilfully or
accidentally damaged.
• The goods have not been tampered with or
repaired by anyone other than BT, its staff
or agents.
If you are having problems with your
Freestyle 120 Plus, read the Help section on
pages 19-20 of this user guide.
If you are still having problems you can
contact the BT product helpline on
Lo-call 0345 697146 where fully trained
staff are there to assist you from 9.00am to
5.30pm Monday to Friday.
If the unit is faulty within the guarantee
period, return it with proof of purchase to
your supplier, for repair or replacement.
If the Freestyle 120 Plus should be in need of
repair outside of the guarantee period, take
the complete Freestyle 120 Plus to any BT
shop for forwarding to the repair department
(there will be a carriage charge for this
service).
26
Alternatively you can call the repair centres
on 01325 304346 or 01642 564444 between
9.00am and 4.30pm, Monday to Friday.
The terms of this guarantee do not affect your
statutory rights.
Index
At a glance
1
Introduction
4
Emergency calls
4
Setting up
5
Aerial
Base unit
Handset
Batteries – insert into base unit
Charging the handset
Planning location
Power cable
Telephone wall socket
8
6
6
9
8
7
7
Using your Freestyle 120 Plus
10
Base unit ringer switch
Channel seeker
Handset ringer volume
Intercom
Base unit
Handset
Volume, base unit
Last number redial
11
11
11
15
15
16
14
Making a call
Memory
Change a number
Dial
Dial more than 20 digits
Quick dial directory label
Store
Store more than 20 digits
Pause
Pulse and Tone signalling
Recall button
Receive a call
Secrecy button
Telephone mode switch
10
BT Select Services
17
1471 button
Call Barring
Call Diversion
Call Waiting
Charge Advice
Reminder Call
Three way calling
18
18
18
17
18
18
17
14
13
14
13
12
13
12
10
12
10
14
11
27
Index
Help
19
Helpline
20
Technical information
21
Call security
Connecting to a switchboard
REN (Ringer Equivalence Number)
Safety advice
Transmission frequencies
21
23
22
23
22
Maintenance
24
Changing handset batteries
Care of handset batteries
General cleaning
Guarantee
Installing handset batteries
Power failure
24
25
25
26
24
25
Wall mounting
29
Template
31
28
Wall mounting
To wall mount your Freestyle 120 Plus
Before you start ensure that the telephone is
in easy reach of the power supply and a
telephone socket. Ensure that the wall can
support the weight of the unit.
Spare parts for your Freestyle 120 Plus are
available from your BT shop or supplier, or you
can contact us on Lo-call 0345 697146 between
9.00am and 5.30pm Monday to Friday.
• Ensure that the power supply and the
WALL PLUG
SCREW
WALL
•
• Use the template on the following page to
mark the positions of the screws.
• Drill two holes for the screws and insert the
wallplugs provided (if required).
• Put the screws into the wall leaving about
5mm of screw exposed to mount the
stand/bracket.
• Hook the stand/bracket over the screw heads
to check if it fits correctly, then remove again.
•
•
•
telephone lines are connected to the base
unit, then fit the lines into the channels on
the bottom of the base unit securing the
lines under the small tabs.
Any spare length of mains and telephone
lead can be stored in the hollow portion of
the wall bracket, but they should not be
wound around each other.
Fit the top end of the base unit over the lugs
at the top of the wall bracket.
Ensure that the lines are fitted into their slots
at the bottom of the wall bracket, clip the
base unit to the bottom of the wall bracket.
Place the wall bracket (the thin end of the
wedge at the top) over the screw heads and
pull down as far as possible to secure.
Attach the stand/bracket by hooking
it over the screws protruding from
the wall.
29
30
77 mm
✁
31
Offices in Europe, North America,
Japan and Asia Pacific.
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchTone™ is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 1997.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China. Freestyle 120 Plus Issue 1 (12/97).
Designed by The Art & Design Partnership Limited.
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC
(Low Voltage Directive)
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
503486
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