This warranty amendment does not alter the Emissions Warranties

This warranty amendment does not alter the Emissions Warranties
This limited warranty statement is an amendment to the Ford New
Vehicle Limited Warranty, as specified in the Warranty Guide. Ford
Motor Company F-650/F-750 trucks equipped with the 6.7L
PowerStroke diesel engine are covered by the terms of the Ford
New Vehicle Limited Warranty, as specified in the Warranty Guide,
except as indicated in this statement.
Engine Coverage
The 6.7L PowerStroke diesel engine and engine components are
covered against defects in factory supplied materials or workmanship.
Engine Coverage begins at the warranty start date and extends for 5
years/250,000 miles (or 10,000 hours of engine operation), whichever
occurs first. Ford Motor Company covers the engine and these
components: cylinder blocks, heads and all internal parts, intake and
exhaust manifolds, timing gear, harmonic balancer, valve covers, oil
pan and pump, water pump, fuel system (excluding fuel lines, fuel
tank assembly), DFCM (low pressure lift pump and filter assembly,
high pressure lines and selector valve on dual tank configuration),
gaskets and seals, glow plugs, turbocharger, injectors, injection
pressure sensor, exhaust back pressure sensor and camshaft
position sensor.
This warranty amendment does not alter the Emissions Warranties,
as specified in the Warranty Guide.
Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined in
CUSTOMER ASSISTANCE on the front page of your Warranty Guide. If
you require assistance directly from Ford Motor Company, contact the
Fleet Customer Information Center at 1-800-343-5338, or refer to
September 2015
First Printing
Litho in U.S.A.
GC4J 19T201 GA
This Powertrain Limited Warranty Statement is a Supplement to the Ford Motor
Company New Vehicle Limited Warranty as specified in the warranty guide.
Qualified 2016-model F-650/F-750 Gas Engine vehicles are covered by the terms of
the New Vehicle Limited Warranty, as specified in the warranty guide, except as
indicated in this statement.
In the states of Florida and New York, this is a 5-year/100,000 Mile
Gas Engine Ford Powertrain Limited Warranty Coverage
The 5-year/100,000 Mile Powertrain Limited Warranty coverage is provided on eligible
F-650/F-750 Gas engine vehicles delivered to customers in the states of Florida and
New York. Ford Motor Company will provide for repair or replacement of covered
components on the vehicle during the Powertrain Limited Warranty period in accordance
with the following terms, conditions, and limitations.
• When Limited Warranty Coverage Begins and Ends. Under the Ford Powertrain
Limited Warranty coverage, Coverage begins at the New Vehicle Limited Warranty
Start Date and Zero Miles. Coverage ends at the earlier of the New Vehicle Limited
Warranty Start Date, or 100,000 odometer miles.
• Eligible vehicles. 2016 Model Year Ford F-650/F-750 6.8L V10 vehicle deliveries in
the states of Florida and New York.
• Repairs covered under the Powertrain Limited Warranty coverage. Your Ford
dealership will repair, replace, or adjust all covered components, as specified under
Parts Coverage that fail due to defective workmanship or wear and tear resulting from
defective material or workmanship during the Powertrain Limited Warranty coverage
period. Damage and items not covered under the Powertrain Limited Warranty
coverage are specified under What if NOT Covered by This Agreement.
• Covered components. Powertrain components (See Parts Coverage herein).
Where to go for covered repairs:
We require that You return to Your Selling Dealer to obtain repairs or services to your
Vehicle. However if the Selling Dealer is closed or Your Vehicle needs Emergency Service
or Repair, the Vehicle is inoperable and all Ford dealerships within a 25 mile radius are
closed, You may obtain repairs or services to the Vehicle under this Agreement from any
Ford Motor Company franchised dealership or other repair or service facility in the United
States or Canada. If the Vehicle should need Emergency Service or Repair in Mexico, We
require that You return to a Ford or Lincoln dealership for repairs or services. You may go
to another repair or service facility if the vehicle is inoperable and there is no Ford or
Lincoln dealership within a 25 mile radius. Call the Ford Customer Relations Center at
800-392-Ford if You have any questions concerning service or coverage available under
this Agreement or to find the nearest Ford Motor Company dealership.
To request reimbursement, you must provide a copy of the repair order and proof of
payment to your selling dealer or contact 1-800-321-7790. You have one year from the
repair order open date or payment receipt date to request your refund.
• Repairs. All warranty repairs of covered components MUST be made with Ford authorized
new ore remanufactured parts or other new or remanufactured parts authorized by Ford.
• Care of the vehicle. Your vehicle must be properly operated and maintained in
accordance with the Scheduled maintenance Services in the Service Guide of the
Owner’s Manual for the vehicle. Proof of Scheduled Maintenance Services includes
maintenance records that show mileage, date of maintenance service, VIN, and the
maintenance that was performed. Scheduled Maintenance Service requires period
service checks based on mileage intervals and the make and model of your vehicle.
Please review the Owner’s Guide for your Scheduled maintenance Service
requirements that are provided at the time of vehicle purchase. If you perform your own
Scheduled maintenance Services, you must maintain a log including date, mileage, and
description of each maintenance service and provide corresponding receipts for
purchases of parts and fluids. Failure to perform Scheduled Maintenance as specified
in the service Guide will invalidate warranty coverage on parts affected by proper
operation or by lack of maintenance.
• Roadside Assistance Coverage. We contracted with National Motor Club-RV, Inc.,
National Motor Club-Group Services, Inc. and National Motor Club of California, Inc.
("National Motor"), licensed auto clubs, to provide Roadside Assistance to You as part
of this Agreement. National Motor’s address is P.O. Box 141266, Irving, Texas
75014-1266. Roadside Assistance includes:(i) Roadside Assistance Items,
(ii) Emergency Travel Expense Reimbursement, and (iii) Destination Assistance. The
Roadside Assistance benefits provided under this Agreement are available from
National Motor 24 hours a day, 7 days a week. To request Roadside Assistance or for
customer inquiries, call National Motor at 1-800-241-3673. Service providers who
provide Roadside Assistance are independent contracts and not employees, agent or
representatives of National Motor or Us.
• Roadside Assistance provides coverage of up to $100 per incident for the following
items (including the cost of the service call and labor for services performed at the site
of the disablement):
- Lock-out assistance
- Flat Tire changes
- Battery jump starts
- Out of fuel assistance - the delivery of gasoline to you, including the cost of up
to two (2) gallons of gasoline, limited to not more than three (3) ⴖno changeⴖ
service calls during any twelve (12) month period.
- Towing up to $200 per incident. Towing is limited to one (1) tow per disablement.
- Items not covered by Roadside Assistance Coverage. Roadside Assistance does not
provide coverage for: (a) replacement parts, (b) gasoline (except for an out of fuel
assistance call)(c) tire repair, (d) rental of towing equipment, (e) storage fees, (f) fees for
labor performed at a garage or service facility or (g) any "out of fuel" service if the
vehicle is located at Your residence or an operating commercial fueling station, (h)
impound towing or towing by a person other than a licensed service station or garage.
- (1) You name, address and the VIN;
- (2) the exact location of the Vehicle, and
- (3) the nature of your Emergency
- LIMIT OF LIABILITY: If you prefer to arrange your own Roadside Assistance coverage,
We will reimburse you up to $200 per disablement for the emergency expenses you
actually incur, provided that within twenty (20) days of the disablement you send a written
request to Coach-Net that includes a statement of your loss and the original receipts for
your expenses at the address referenced herein.
• Transferability. This warranty is transferable. If you sell your vehicle, the remaining
Powertrain Limited Warranty coverage remains in effect for the new owner.
This Powertrain Limited Warranty gives you specific legal rights. You may also
have other rights, which may vary from state to state. To the extent allowed by law,
any implied warranty or merchantability or fitness for a particular purpose
applicable to this vehicle is limited in duration to the term of this written warranty.
Ford Motor Company and your dealership shall not be deemed liable for loss of
time, inconvenience, commercial loss, or for any other incidental or consequential
damages. Some states do not allow limitations on how long an implied warranty
will last or the exclusion or limitation of incidental or consequential damages, so
the above limitations or exclusions may not apply to you. Ford Powertrain Limited
Warranty coverage, if applicable, is in addition to any remaining New Vehicle
Limited Warranty coverage. Ford Motor Company does not authorize any person to
create for it any obligation or liability in connection with his warranty.
Parts Coverage under the Ford Powertrain Limited Warranty coverage
• Water Pump
• All internal lubricated Parts
• Cylinder Block
• All Internal Parts
• Cylinder Heads
• Seals and Gaskets
• Flywheel
• Torque Converter
• Manifold (Exhaust and Intake)
• Transmission Case
• Manifold bolts
• Oil Pan
• Axle Shafts
• Oil Pump
• Drive Axle Housing and Front Axle
Housing for 4x4
(Including All Internal parts)
• Seals and Gaskets
• Thermostat
• Thermostat Housing
• Timing Chain Cover
• Timing Chain (Gears or Belt)
• Valve Covers
• Driveshaft
• Seals and Gaskets
• Universal and Constant Velocity Joints
What is NOT Covered by This Agreement
Unless stated otherwise, this Agreement does not cover:
a) Repairs covered by manufacturer recalls or any insurance in force warranty or
warranty provided by an insolvent manufacturer or insurer;
b) Service adjustments, cleaning not made with a covered repair and software upgrades;
c) Repairs to any engine, transmission, or final drive component caused by an
after-market (non-factory installed) part, including but not limited to: turbocharger,
supercharger, Compressed Natural Gas (CNG), Liquid Propane Gas (LPG), Nitrous
Oxide fuel system modification or any other performance enhancing powertrain
componenets including but not limited to Ford racing parts or accessories;
d) Repairs caused by loss of lubricants or fluids or contamination of oil, fluids or fuel and
repairs caused by continued operation of the vehicle after loss of lubricant or fluids or
contamination of oil, fluids or fuel;
e) Repairs caused by improper or unauthorized service procedures, collisions or other
physical damage to the Vehicle, damage caused by foreign objects, unreasonable use
or continued use with an obvious failure (including driving over curbs, overloading, or
using the Vehicle as a stationary power source), damage from fire or explosions, road
hazards, other casualty losses, or losses due to negligence, racing or Failures caused
by: (1) alterations or modifications of the Vehicle, including the body, chassis, or
components, after the Vehicle leaves the control of the manufacturer (any part or
accessory that is not permanently affixed to the Vehicle at point of sale); (2) tampering
with the Vehicle or the emissions systems and components; (3) the installation or use
of any part not approved, certified or authorized by the Vehicle’s manufacturer or any
repair caused by after-market (non-factory approved) PCM reprogramming; or (4) any
part designated for "off-road only" that is not installed by the manufacturer, including,
but not limited to, lift kits, oversized tires, aftermarket wheels that do not provide
equivalent fit and function as the original equipment installed by the manufacturer, roll
bars, cellular phones, alarm systems, automatic starting systems and
performance-enhancing powertrain components;
f) Damage caused by the environment and pollution, including airborne fallout, corrosion
chemicals, tree sap, salt, hail, windstorm, lightning, freezing, flooding, earthquake, snow or ice;
g) Damage caused by theft, vandalism, terrorism, riot or acts of war;
h) Any vehicle that exceeds the hour parameter for coverage expiration
i) Repairs caused by lack of required or recommended maintenance;
j) Scheduled Maintenance Services;
k) Repairs needed to a covered part caused by the Failure of a non- covered part;
l) Repairs to the Vehicle if the odometer or hour meter is altered, broken, repaired or
replaced so that We cannot determine the actual mileage or hours on the Vehicle;
m) Loss of use of the Vehicle, loss of income, special or consequential damages, and
personal expenses, such as motels, food, gas and mileage (except as provided by
Roadside Assistance);
n) Mileage charges, drop-off fees, insurance, or gasoline;
o) Vehicles manufactured for sale outside the United States, District of Columbia or Canada;
p) Repairs to the Vehicle performed outside of the United States, District of Columbia,
Guam, Mexico, Puerto Rico, Canada, Virgin Islands, or American Samoa;
q) Repairs required as a result of operation outside the United States, District of
Columbia Canada, Guam, Mexico, Puerto Rico, Virgin Islands, and American Samoa,
r) Shop supplies and disposal of environmental wastes from the Vehicle and fuel used
during the repair of the vehicle and storage fees.
s) A Vehicle is excluded from coverage if, (1) the New Vehicle Limited Warranty for the
Vehicle or specified component parts is voided, in whole or part, (2) the Vehicle is a
Branded, Totaled or Salvaged Vehicle, or (3) if We cannot determine the VIN.
t) Any vehicle that is not classified as a Ford Medium Duty.
u) Service adjustments and cleaning, batteries of all types and cables, belts and hoses,
hose clamps, brakes (front hub, drums, shoes, linings, disc rotors, pads), coolant,
exhaust system (includes catalytic converter), filters, fluids, lubricants, spark plug
wires, squeaks and rattles, tires, tune-ups, wheel balancing, wheel alignment, all lamps
and lights (LED and HID lights, bulbs, sealed beams and lenses), manual transmission
clutch disc, shock absorbers, spark plugs and wiper blades.
v) Service adjustments and cleaning, fixed (non-moving) body parts, bumpers, glass,
moldings, ornamentation, paint, rust, sheet metal, structural underbody framework, side
and rear view mirrors (glass and housing), water leaks, wind noise, weather strips,
wheels, wheel studs, wheel covers, convertible top and bow, fabric, liners, fasteners,
carpets, dash pad, knobs, trim, upholstery, physical damage or cosmetic issues.
w) Costs or expenses for the teardown, rental expense, inspection or diagnosis of
Failures not covered by this Limited Warranty.
October 2015
First Printing
Litho in U.S.A.
GC4J 19T201 FA
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