Installation and Maintenance Guide


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» Installation and Maintenance Guide «

Kontron CG2300 Carrier Grade Server

Document Revision 1.0 www.kontron.com

2

Installation and Maintenance Guide

Revision History

Revision Brief description of changes

1.0 First Release

Date of issue

07/30/2015

Customer Service

Contact Information: Kontron America, Inc.

14118 Stowe Drive

Poway, CA 92064-7147

USA

Tel.: +1 888 294 4558

Fax:+1 858 677 0898

Kontron Europe GmbH

Lise-Meitner-Str. 3-5

86156 Augsburg

Germany

Tel.: +800-KONTRONAG

Tel.: +49 821 4086 888

E-mail: [email protected]

E-mail: [email protected]

Visit our site at: www.kontron.com

Copyright © 2015 Kontron America Inc.

All rights reserved. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the express written permission from Kontron. www.kontron.com

3 eUSB

FCC

FH/FL

FRU

Gb, Gbit

GB, Gbyte

GbE

GOST

GND

GPIO

GUI

HDD

Hz

I/O

I

2

C

IEC

IEEE

IPMB

IPMI

IRQ

KB, Kbyte

LAN

LED

LP

Acronyms

ASIC

BIOS

BMC

CE

CRMS

CSA

DC

DDR4

DIMM

DRAM

ECC

EEPROM

EMC

EMI

ESD

ETSI

Application specific integrated circuit

Basic input/output system

Bus management controller

Community European (EU mark)

Communications Rack Mount Servers

Canadian Standards Organization

Direct current

Double Data Rate Fourth Generation

Dual inline memory module

Dynamic random access memory

Error checking and correcting

Electrically erasable programmable read-only memory

Electromagnetic compatibility

Electromagnetic interference

Electrostatic discharge

European Telecommunications Standards Institute

Embedded Universal Serial Bus

Federal Communications Commission

Full Height/Full Length

Field replaceable unit

Gigabit

Gigabyte – 1024 MB

Gigabit Ethernet

Gosudarstvennyy Standart

Ground

General purpose input/output

Graphical user interface

Hard disk drive

Hertz – 1 cycle/second

Input/output

Inter-integrated circuit bus

International Electrotechnical Commission

Institute of Electrical and Electronics Engineers

Intelligent Platform Management Bus

Intelligent Platform Management Initiative

Interrupt request line

Kilobyte – 1024 bytes

Local Area Network

Light-Emitting Diode

Low Profile

Installation and Maintenance Guide www.kontron.com

4

LVDS

MB, Mbyte

NEBS

NEMKO

NIC

UL

USB

UV

V

VA

Vac

RoHS

SAS

SATA

SCSI

SDRAM

SEL

SEMKO

NMI

OTP

OVP

PCI

PCIe

PIRQ

PMM

PnP

POST

PSU

RAID

RAS

RDIMM

RMM

SMBus

SMRAM

SMS

SSD

THOL

TUV

Low Voltage Differential SCSI

Megabyte – 1024 KB

Network Equipment-Building System

Norges Elektriske Materiellkontroll (Norwegian Board of Testing and Approval of Electrical Equipment)

Network interface card, or

Network Interface Controller, or

Network Interface Controller port

Non-maskable interrupt

Over-temperature protection

Over-voltage protection

Peripheral component interconnect

Peripheral Component Interconnect Express

PCI interrupt request line

POST memory manager

Plug and play

Power-On Self Test

Power Supply Unit

Redundant Array of Independent Disks

Reliability, Availability, and Serviceability

Registered Dual In-Line Memory Module

Remote Management Module

Restriction of Hazardous Substances

Serial Attached SCSI (Small Computer System Interface)

Serial Advanced Technology Attachment

Small Computer Systems Interface

Synchronous Dynamic RAM

System Event Log

Sverge Elektriske Materiellkontroll (Swedish Board of Testing and Approval of

Electrical Equipment)

Subset of I

2

C bus/protocol (developed by Intel), System Management Bus

System Management RAM

Server Management Software

Solid State Drive

Tested Hardware and Operating System List

Technischer Uberwachungs-Verein (A safety testing laboratory with headquarters in Germany)

Underwriters Laboratories, Inc.

Universal Serial Bus

Under-Voltage

Volt

Volt-amps (volts multiplied by amps)

Volts alternating current

Installation and Maintenance Guide www.kontron.com

Vdc

VDE

VGA

VSB

W

Ω

Volts direct current

Verband Deutscher Electrotechniker (German Institute of Electrical Engineers)

Video Graphics Array

Voltage standby

Watt

Ohm

Installation and Maintenance Guide

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Installation and Maintenance Guide

Table of Contents «

1 Information .....................................................................................................................................13

1.1

Product Description ............................................................................................................................................... 13

1.2

Purpose of this Document ...................................................................................................................................... 13

2 System Overview .............................................................................................................................14

2.1

What the Server Includes ....................................................................................................................................... 14

2.2

Product Accessories ............................................................................................................................................... 14

2.3

Additional Information and Software ................................................................................................................... 15

3 Normal Maintenance Tasks .............................................................................................................16

3.1

Adding or Replacing Hot-Swappable Hard Disk Drives ......................................................................................... 16

3.1.1

Removing an HDD Carrier from the Chassis .................................................................................................. 16

3.1.2

Installing a Hard Drive in a Carrier ............................................................................................................... 17

3.2

Replacing System Fans ........................................................................................................................................... 19

4 Disassembling Server Components ................................................................................................21

4.1

Before Beginning These Tasks ............................................................................................................................... 21

4.1.1

Tools and Supplies Needed ........................................................................................................................... 21

4.1.2

System References ........................................................................................................................................ 21

4.2

(A) Removing the Chassis Top Cover ..................................................................................................................... 21

4.3

(B) Removing a Riser Card Assembly ..................................................................................................................... 22

4.3.1

(B1) Removing the Left Riser Card Assembly ............................................................................................... 22

4.3.2

(B2) Removing the Right Riser Card Assembly ............................................................................................ 23

4.4

(C) Removing the Processor Air Duct ..................................................................................................................... 24

4.5

(D) Removing the Support Cross Bar ..................................................................................................................... 25

4.6

(E) Disconnecting Cables ....................................................................................................................................... 27

4.6.1

(E1) Disconnecting Baseboard Power Side Cables ....................................................................................... 30

4.6.2

Disconnecting Baseboard Signal Side Cables .............................................................................................. 31

4.7

(F) Removing the SuperCap Battery Backup ......................................................................................................... 34

4.8

(G) Removing the Cable Bundle Bracket and Fan Cage ......................................................................................... 35

4.9

(H) Removing the SAS Hot-Swap Backplane (HSBP) Board ................................................................................. 35

4.10

(I) Removing the Front Bezel ............................................................................................................................ 37

5 Installation and Maintenance Tasks ...............................................................................................39

5.1

Before Beginning These Tasks ............................................................................................................................... 39

5.1.1

Tools and Supplies Needed ........................................................................................................................... 39

5.1.2

System References ........................................................................................................................................ 39

5.2

Tasks with the Chassis Cover Removed .................................................................................................................. 39

5.2.1

Configuring Memory DIMMs .......................................................................................................................... 39

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Installation and Maintenance Guide

5.2.2

Installing Memory DIMMs ............................................................................................................................. 39

5.2.3

Replacing or Removing Memory DIMMs ....................................................................................................... 40

5.2.4

Adding or Replacing a Processor .................................................................................................................. 41

5.2.5

Installing a Heat Sink ................................................................................................................................... 47

5.2.6

Configuring Jumpers on the Server Board ................................................................................................... 48

5.2.7

Installing a Hardware RAID Controller ......................................................................................................... 50

5.2.8

Installing the SuperCap Battery Backup Module ......................................................................................... 51

5.2.9

Installing a PCIe Riser Card........................................................................................................................... 52

5.2.10

Installing PCIe Add-in Cards ......................................................................................................................... 54

5.2.11

Installing the RMM4 Lite Key ........................................................................................................................ 55

5.2.12

Installing an M.2 Storage Drive .................................................................................................................... 56

5.2.13

Installing an eUSB Module ........................................................................................................................... 57

5.2.14

Replacing the Front Panel Board .................................................................................................................. 59

5.2.15

Replacing the LED/Switch Board .................................................................................................................. 62

5.2.16

Replacing the Telco Alarms Module (TAM) Board ........................................................................................ 62

5.2.17

Replacing the Fan Control Board (FCB) ........................................................................................................ 63

5.2.18

Replacing the Power Distribution Board (PDB) ........................................................................................... 66

5.2.19

Replacing the S2600CW2SK Server Board .................................................................................................... 70

5.2.20

Replacing the SAS Backplane ....................................................................................................................... 72

5.3

Tasks with the Chassis Closed ................................................................................................................................ 74

5.3.1

Adding or Replacing Hard Disk Drives .......................................................................................................... 74

5.3.2

Adding or Replacing a Power Supply Unit .................................................................................................... 74

5.3.3

Installing the Server in a Rack ...................................................................................................................... 76

6 Reassembling Server Components .................................................................................................78

6.1

Before Beginning These Tasks ............................................................................................................................... 78

6.1.1

Tools and Supplies Needed ........................................................................................................................... 78

6.1.2

System References ........................................................................................................................................ 78

6.2

(RA) Re-Installing the Front Bezel ........................................................................................................................ 78

6.3

(RB) Re-Installing the SAS Hot-Swap Backplane (HSBP) Board .......................................................................... 79

6.4

(RC) Re-Installing the Cable Bundle Bracket and Fan Cage .................................................................................. 81

6.5

(RD) Re-Connecting the Fan Control Cables .......................................................................................................... 82

6.6

(RE) Re-Connecting the HSBP Board Cables ......................................................................................................... 82

6.7

(RF) Re-Connecting the Baseboard Signal Cables ................................................................................................ 82

6.8

(RG) Re-Connecting the Baseboard Power Cables ................................................................................................ 83

6.9

(RH) Re-Installing the Support Cross Bar ............................................................................................................. 85

6.10

(RI) Re-Installing the SuperCap Battery Backup .............................................................................................. 85

6.11

(RJ) Re-Installing the Processor Air Duct ......................................................................................................... 86

6.12

(RK) Re-Installing a Riser Card Assembly ......................................................................................................... 87

6.12.1

Re-Installing the Left Riser Card Assembly .................................................................................................. 87

6.12.2

Re-Installing the Right Riser Card Assembly ................................................................................................ 88

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Installation and Maintenance Guide

6.13

(RL) Re-installing the Chassis Cover ................................................................................................................. 89

7 Server Utilities ................................................................................................................................91

7.1

Using the BIOS Setup Utility .................................................................................................................................. 91

7.1.1

Using BIOS Setup .......................................................................................................................................... 91

7.1.2

Starting Setup ............................................................................................................................................... 91

7.1.3

If You Cannot Access Setup ........................................................................................................................... 91

7.1.4

Setup Menus .................................................................................................................................................. 91

7.2

Upgrading the BIOS ............................................................................................................................................... 92

7.2.1

Preparing for the Upgrade ............................................................................................................................ 92

7.2.2

Updating the System Firmware..................................................................................................................... 93

7.3

BIOS Default and Password Reset Usage Procedure.............................................................................................. 93

7.3.1

Set BIOS to Default (Clearing the CMOS) ..................................................................................................... 94

7.3.2

Clearing the Password ................................................................................................................................... 94

7.4

Integrated BMC Force Update Procedure .............................................................................................................. 95

7.5

ME Force Update Jumper ....................................................................................................................................... 95

7.6

BIOS Recovery Jumper ........................................................................................................................................... 96

7.7

Restoring BIOS Default Settings ............................................................................................................................ 96

8 Troubleshooting ..............................................................................................................................98

8.1

CPU Socket Inspection ........................................................................................................................................... 98

8.1.1

First Level Inspection ................................................................................................................................... 98

8.1.2

Second Level Inspection ............................................................................................................................... 98

8.2

Resetting the System ............................................................................................................................................. 99

8.3

Problems Following Initial System Installation .................................................................................................... 99

8.3.1

First Steps Checklist .................................................................................................................................... 100

8.4

Hardware Diagnostic Testing ............................................................................................................................... 100

8.4.1

Verifying Proper Operation of Key System Lights ...................................................................................... 100

8.4.2

Confirming the Operating System Load ..................................................................................................... 101

8.5

Specific Problems and Corrective Actions ........................................................................................................... 101

8.5.1

Power Light does not Light ......................................................................................................................... 101

8.5.2

No Characters Appear on Screen ................................................................................................................ 101

8.5.3

Characters are Distorted or Incorrect ......................................................................................................... 102

8.5.4

System Cooling Fans do not Rotate Properly ............................................................................................. 102

8.5.5

Cannot Connect to a Server ........................................................................................................................ 102

8.5.6

Diagnostics Pass but the Connection Fails ................................................................................................. 102

8.5.7

The (NIC) Controller Stopped Working When an Add-in Adapter was Installed ........................................ 103

8.5.8

The Add-in Adapter Stopped Working without Apparent Cause ................................................................ 103

8.5.9

System Boots When Installing a PCI Card ................................................................................................... 103

8.5.10

Problems with Newly Installed Application Software ................................................................................ 103

8.5.11

Problems with Application Software that Ran Correctly Earlier ................................................................ 103

8.5.12

Devices are not Recognized under Device Manager (Windows*OS) .......................................................... 104

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Installation and Maintenance Guide

8.5.13

Hard Drive(s) are not Recognized .............................................................................................................. 104

8.6

Light-Guided Diagnostics .................................................................................................................................... 104

8.6.1

5 Volt Stand-by LED .................................................................................................................................... 104

8.6.2

DIMM Fault LEDs .......................................................................................................................................... 104

8.6.3

System ID LED, System Status LED, and POST Code Diagnostic LED .......................................................... 104

8.6.4

POST Error Beep Codes ................................................................................................................................ 107

9 Appendix A: Safety Information .................................................................................................. 108

9.1

Emissions Disclaimer ............................................................................................................................................ 108

9.2

Intended Uses ...................................................................................................................................................... 108

9.2.1

If AC power supplies are installed: ............................................................................................................. 108

9.2.2

If DC power supplies are installed: ............................................................................................................. 109

9.2.3

DC Power Supply Mating Connector ............................................................................................................ 109

9.2.4

DC Power Supply Earth Grounding Studs on Chassis .................................................................................. 110

9.2.5

Overcurrent protection ............................................................................................................................... 110

9.2.6

Temperature and Ventilation ...................................................................................................................... 110

9.3

Safety Cautions .................................................................................................................................................... 111

9.3.1

Wichtige Sicherheitshinweise..................................................................................................................... 112

9.3.2

Consignes de sécurité ................................................................................................................................. 113

9.3.3

Instrucciones de seguridad importantes ................................................................................................... 115

10 Appendix B: Regulatory and Certification Information .............................................................. 119

10.1

Product Regulatory Compliance ...................................................................................................................... 119

10.1.1

Product Safety Compliance ......................................................................................................................... 119

10.1.2

Product EMC Compliance - Class A Compliance .......................................................................................... 119

10.1.3

Certifications/Registrations/Declarations ................................................................................................ 119

10.2

Electromagnetic Compatibility Notices .......................................................................................................... 120

10.2.1

FCC (USA) .................................................................................................................................................... 120

10.2.2

Industry Canada (ICES-003) ....................................................................................................................... 120

10.2.3

Europe (CE Declaration of Conformity) ...................................................................................................... 121

10.2.4

VCCI (Japan) ............................................................................................................................................... 121

10.2.5

BSMI (Taiwan) ............................................................................................................................................. 121

10.2.6

Regulated Specified Components ............................................................................................................... 121

11 Appendix C: NEBS Considerations ............................................................................................... 122

12 Appendix D: Getting Help ............................................................................................................ 123

12.1

World Wide Web ............................................................................................................................................... 123

» Table of Figures «

Figure 1: Removing the Drive Carrier .................................................................................................................................. 17

Figure 2: Removing a Hard Drive ......................................................................................................................................... 17

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Installation and Maintenance Guide

Figure 3: Installing a Hard Drive ......................................................................................................................................... 18

Figure 4: Inserting a New Hard Drive into the Chassis ........................................................................................................ 18

Figure 5: Removing a Hot-Swappable Fan .......................................................................................................................... 20

Figure 6: Removing the Cover .............................................................................................................................................. 22

Figure 7: Left Riser Card Assembly ...................................................................................................................................... 23

Figure 8: Right Riser Card Assembly .................................................................................................................................... 24

Figure 9: Removing the Processor Air Duct ......................................................................................................................... 25

Figure 10: Disconnecting Components from the Support Cross Bar .................................................................................. 26

Figure 11: Removing the Support Cross Bar from the Chassis ............................................................................................ 27

Figure 12: Cable Routing ..................................................................................................................................................... 28

Figure 13: Disconnecting the CPU Power Cables ................................................................................................................. 31

Figure 14: Removing the Battery Backup ............................................................................................................................ 34

Figure 15: Removing the Cover Plate .................................................................................................................................. 36

Figure 16: Removing the Backplane Board ......................................................................................................................... 37

Figure 17: Removing the Front Bezel .................................................................................................................................. 38

Figure 18: Memory DIMM Installation ................................................................................................................................. 40

Figure 19: Using the Insertion-Removal Tool to Handle Processors .................................................................................. 42

Figure 20: Cautions for Handling Processors ...................................................................................................................... 43

Figure 21: Removing the Heat Sink ..................................................................................................................................... 43

Figure 22: Using the Socket Levers ..................................................................................................................................... 44

Figure 23: Opening the Load Plate ...................................................................................................................................... 44

Figure 24: Removing the Shipping Cover ............................................................................................................................ 45

Figure 25: Manually Installing the Processor in the Socket ............................................................................................... 46

Figure 26: Closing the Processor Load Plate ....................................................................................................................... 46

Figure 27: Closing the Last Socket Lever ............................................................................................................................ 47

Figure 28: Installing a Heat Sink ......................................................................................................................................... 48

Figure 29: Jumper Blocks (J1E2, J1E6, J2J2, J1E4, J1E3) ................................................................................................ 49

Figure 30: Hardware RAID Adapter Layout.......................................................................................................................... 50

Figure 31: Installing the RAID Controller Board ................................................................................................................. 51

Figure 32: Setting Up the Battery Backup Assembly .......................................................................................................... 52

Figure 33: Adding Riser Cards ............................................................................................................................................. 53

Figure 34: Installing a PCIe Add-In Card in the Riser Card Assembly ................................................................................. 54

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Installation and Maintenance Guide

Figure 35: Installing and Securing the Riser Card Assembly .............................................................................................. 55

Figure 36: Installing the RMM4 Key .................................................................................................................................... 56

Figure 37: Installing an M.2 Flash Drive on the Server Board ............................................................................................ 57

Figure 38: Installing an eUSB Flash Module on the Server Board ...................................................................................... 58

Figure 39: Front Panel Board Connectors ........................................................................................................................... 59

Figure 40: Removing the Front Panel Board from the Chassis ........................................................................................... 60

Figure 41: Installing the New FP Board ............................................................................................................................... 61

Figure 42: Removing the TAM Board ................................................................................................................................... 63

Figure 43: Fan Control Board Layout ................................................................................................................................... 65

Figure 44: Removing the PDB from the Chassis .................................................................................................................. 67

Figure 45: Removing the PDB Mounting Bracket ................................................................................................................ 67

Figure 46: Attaching the PDB Mounting Bracket ................................................................................................................ 68

Figure 47: Installing the New PDB in the Chassis ............................................................................................................... 69

Figure 48: Removing the Server Board................................................................................................................................ 71

Figure 49: Removing the Air Duct from the Backplane Board ............................................................................................ 73

Figure 50: Re-Attaching the Backplane Board to the Air Duct ........................................................................................... 73

Figure 51: Removing the PSU Filler Panel ........................................................................................................................... 75

Figure 52: Installing a PSU in the Second Slot ................................................................................................................... 75

Figure 53: DC Power Supply Grounding ............................................................................................................................... 76

Figure 54: Re-Attaching the Front Bezel ............................................................................................................................. 79

Figure 55: Re-Installing the Backplane Board .................................................................................................................... 80

Figure 56: Re-Attaching the Cover Plate ............................................................................................................................. 81

Figure 57: Routing the CPU Power Cables ........................................................................................................................... 84

Figure 58: Re-Installing the Support Cross Bar .................................................................................................................. 85

Figure 59: Re-Installing the Battery Backup ...................................................................................................................... 86

Figure 60: Re-Installing the Processor Air Duct .................................................................................................................. 87

Figure 61: Re-Installing the Left Riser Card Assembly........................................................................................................ 88

Figure 62: Re-Installing the Right Riser Card Assembly ..................................................................................................... 89

Figure 63: Re-Attaching the Chassis Cover ......................................................................................................................... 90

Figure 64: Bent Pin Example ............................................................................................................................................... 99

Figure 65: Contact Shifted Sideways Example .................................................................................................................... 99

Figure 66: DC Power Supply Input Connector ................................................................................................................... 109

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Installation and Maintenance Guide

Figure 67: DC Power Supply Mating Connector ................................................................................................................. 110

Electrostatic Discharge

CAUTION!

The CG2300 server is sensitive to electrostatic discharge (ESD). Users must observe the appropriate precautions when handling ESD-sensitive devices.

Limited Warranty

Kontron grants the original purchaser of Kontron products a THREE YEAR LIMITED HARDWARE WARRANTY as described in the following section below. However, no other warranties that may be granted or implied by anyone on behalf of Kontron are valid unless the consumer has the express written consent of Kontron.

Kontron warrants their own products, excluding software, to be free from manufacturing and material defects for a period of

36 consecutive months from the date of purchase. This warranty is neither transferable nor extendible to cover any other users or long-term storage of the product. It does not cover products that have been modified, altered, or repaired by any other party than

Kontron or their authorized agents. Furthermore, any product that has been, or is suspected of being, damaged as a result of negligence, improper use, incorrect handling, servicing, or maintenance, or which has been damaged as a result of excessive current/voltage or temperature, or which has had its serial number(s), any other markings or parts thereof altered, defaced or removed will also be excluded from this warranty.

If the customer's eligibility for warranty has not been voided, in the event of any claim, he may return the product at the earliest possible convenience to the original place of purchase, together with a copy of the original document of purchase, a full description of the application the product is used on, and a description of the defect. Pack the product in such a way as to ensure safe transportation (see our safety instructions).

Kontron provides for repair or replacement of any part, assembly or sub-assembly at its own discretion, or to refund the original cost of purchase, if appropriate. In the event of repair, refunding or replacement of any part, the ownership of the removed or replaced parts reverts to Kontron, and the remaining part of the original guarantee, or any new guarantee to cover the repaired or replaced items, will be transferred to cover the new or repaired items. Any extensions to the original guarantee are considered gestures of goodwill, and will be defined in the "Repair Report" issued by Kontron with the repaired or replaced item.

Kontron will not accept liability for any further claims resulting directly or indirectly from any warranty claim, other than the above specified repair, replacement or refunding. In particular, all claims for damage to any system or process in which the product was employed, or any loss incurred as a result of the product not functioning at any given time, are excluded. The extent of Kontron liability to the customer shall not exceed the original purchase price of the item for which the claim exists.

Kontron issues no warranty or representation, either explicit or implicit, with respect to its products reliability, fitness, quality, marketability or ability to fulfill any particular application or purpose. As a result, the products are sold "as is," and the responsibility to ensure their suitability for any given task remains that of the purchaser. In no event will Kontron be liable for direct, indirect, or consequential damages resulting from the use of our hardware or software products or documentation, even if

Kontron were advised of the possibility of such claims prior to the purchase of the product or during any period since the date of its purchase.

Please remember that no Kontron employee, dealer or agent is authorized to make any modification or addition to the above specified terms, either verbally or in any other form, written or electronically transmitted, without the company's consent. www.kontron.com

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Installation and Maintenance Guide

1 Information

1.1 Product Description

The CG2300 Carrier Grade Server is the 7th generation of the Kontron 2U Carrier Grade Server products. The CG2300 server supports Intel® Xeon® E5-2600 v3 series processors, coupling high performance with power efficiency to provide improved performance-per-watt over previous generation rack-mount servers.

The CG2300 server is designed to meet NEBS-3 and ETSI certification, which makes it suited for a host of applications in the telecom Central Office and industrial environment. The server is targeted to OSS (Operations System and Support), Billing,

Provisioning, Softswitch, Media Server, Wireless and Unified Messaging, Call Center, and many other applications. The CG2300 server can also support manufacturing, industrial, oil & gas, utility, and even military applications where a rugged, highly reliable server is required for harsh environments such as dust, high altitude, fire hazard, earthquake propensity, and high ambient temperatures.

To add to the many recognized benefits of the Kontron Carrier Grade Server family, the CG2300 server introduces several new important features such as support of Intel® Xeon® v3 (E5-26XX-V3) processors, DDR4 memory, PCIe Gen3, hotswap/redundant fans and many flash storage formats (SD, eUSB, M.2).

More detailed product information about the CG2300 server is available on the Kontron website at: http://www.kontron.com/products/systems/telecom-systems/cg2300-carrier-grade-rackmount-server.html

1.2 Purpose of this Document

This manual is for trained system technicians who are responsible for assembling/integrating systems, configuring hardware, troubleshooting, upgrading and maintaining this server. This document provides a brief overview of the features of the system followed by a list of accessories or other components available for purchase, instructions for how to add or replace components in the CG2300 server, and troubleshooting information.

NOTE: Always be sure to search for CG2300 on the Support website at http://cbu.kontron.ca/ for the latest version of this manual with possible updates since this version was published. www.kontron.com

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14

2 System Overview

2.1 What the Server Includes

The CG2300 server includes the following components:

»

One 2U chassis

»

One Intel® Server Board S2600CW2SK with DDR4 memory slots (memory not included)

»

Six removable hard drive carriers

»

DC or AC power subsystem: one or two hot-swappable power supply modules and a power distribution board. The number of power supplies depends on the selected configuration. When only one power supply is used, the other power supply bay has a filler panel in it.)

»

Six fan assemblies for cooling the processor(s), DIMM(s), PCI slot(s), and other internal components in three cooling zones.

»

A front panel board, an LED/switch board, and a telco alarms module (TAM) board

»

Internal boards, cables and connectors

2.2 Product Accessories

The following list shows the separately orderable components and optional accessories available for inclusion in the initial order or to have as spares. Refer to the

CG2300 Carrier Grade Server Configuration Guide

for a complete list of orderable spares and options. The Configuration Guide can be found on the Kontron Support Website at http://cbu.kontron.ca/ (CRMS - CG2300 -

Ordering Guide).

»

LGA 2011-3 (socket R3) support for Intel® Xeon® E5-2600 v3 series processors

»

Registered DDR4 Memory (RDIMM), and Load Reduced DDR4 Memory (LR-DIMM)

»

Up to six hot-swappable 2.5” SAS HDDs or SATA SSDs

»

Hard disk drive carriers (six already shipped with the server)

»

Optional hardware RAID controller (low profile PCIe card)

»

Two front access SD media flash modules

»

Internal flash storage supported (eUSB and M.2)

»

Two risers (four FH/FL cards) and two LP adapters for a total of six PCIe Gen3 I/O cards

»

Power cord(s)

»

AC or DC power supply module (850W) with redundancy option

»

Intel® Remote Management Module 4 (RMM4Lite) option

»

Rack mount kits

For information about the accessories, memory, processors, and ordering information, refer to the

CG2300 Carrier Grade Server

Configuration Guide

at http://cbu.kontron.ca/ (CRMS - CG2300 - Ordering Guide).

For information about third-party hardware that has been tested and can be used with the system, refer to the

CG2300 Carrier

Grade Server Tested Hardware and Operating System List

(THOL) at http://cbu.kontron.ca/ (CRMS – CG2300 – Tested Hardware and Operating System List (THOL)). www.kontron.com

Installation and Maintenance Guide

2.3 Additional Information and Software

If you need more technical information or information about the accessories that can be used with this CG2300 server, refer to the Technical Product Specification (TPS) for the system and/or for the server board. The TPS documents are located on the

Kontron support website at http://cbu.kontron.ca/ (CRMS – CG2300). The system TPS provides in-depth technical information about the server. The server board TPS provides in-depth technical information about the server board, including BIOS settings and chipset information.

15 www.kontron.com

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Installation and Maintenance Guide

3 Normal Maintenance Tasks

This chapter covers the tasks you will most likely and most often need to do on the CG2300 server. These tasks involve hotswappable components only, so there is no need to power down the server or remove the system cover.

3.1 Adding or Replacing Hot-Swappable Hard Disk Drives

Up to six hot-swappable SAS hard disk drives can be installed in the CG2300 server. The drives go into carriers that connect to the SAS backplane board once the carriers with drives attached are inserted back into the drive bay slots. The CG2300 server ships with six drive carriers.

While you must remove the front bezel to add or replace a hard drive in one of the drive slots, it is not necessary to remove the chassis cover or to power down the system. The hard drives are hot-swappable.

CAUTION : If fewer than six hard disk drives are being installed, to maintain proper cooling the unused drive slots must contain the empty carriers with filler panels that ship with the server.

The CG2300 server does not support all SAS HDD or SATA SSD disk drives. To see a list of validated manufacturers and drive models, refer to the THOL. The latest version of the THOL is located on the Kontron support website at http://cbu.kontron.ca

.

(CRMS – CG2300 – Tested Hardware and Operating System List (THOL)).

NOTE: SATA rotating HDDs are not recommended for use in this system because they are sensitive to rotational vibration from system fan blades.

3.1.1

Removing an HDD Carrier from the Chassis

1. Remove the front bezel. For instructions, see (I) in Chapter 4.

2. Select the drive slot where the drive will be installed or replaced.

Drive slot 0 must be used first, then drive slot 1, and so on.

(Drive slot numbers are printed on the front panel below the drive slots.)

3. Remove the drive carrier by pressing the green button to open the lever that engages the drive to the backplane. (Figure 1,

“A”).

4. Pull the drive carrier out of the chassis. www.kontron.com

Figure 1: Removing the Drive Carrier

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17

3.1.2

Installing a Hard Drive in a Carrier

1. If the drive carrier is empty (that is, if you are installing a drive in it for the first time), remove the black plastic filler panel by

unfastening the four screws that attach it to the carrier. (Figure 2, “A”).

Set the screws aside for use with the new drive.

2. If a drive is already installed (that is, if you are replacing the drive), remove it by unfastening the four screws that attach the

drive to the drive carrier. (Figure 2, “A”)

Set the screws aside for use with the new drive.

3. Lift the drive (or filler panel) out of the carrier. (“B”)

Figure 2: Removing a Hard Drive www.kontron.com

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Installation and Maintenance Guide

4. Install the new drive in the drive carrier (Figure 3, “A”) and secure the drive with the four screws that come with the carrier

(with 4 lbs-in torque, max). (“B”)

Figure 3: Installing a Hard Drive

5. With the drive carrier locking lever fully open, push the hard drive carrier into the drive slot in the chassis until it stops.

(Figure 4 “A”)

6. Press the locking lever until it snaps shut and secures the drive in the slot. (Figure 4 “B”)

If this is the last task you are doing, replace the front bezel. See (RA) in Chapter 6.

Figure 4: Inserting a New Hard Drive into the Chassis www.kontron.com

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Installation and Maintenance Guide

3.2 Replacing System Fans

The fan replacement spare kit for the CG2300 server contains six 80mm fans. Each fan module is exactly like the fans in the server, i.e., the bracket and plastic finger guard are attached. For ordering information, see the

CG2300 Carrier Grade Server

Configuration Guide

. The latest version of the Configuration Guide is located on the Kontron support website at http://cbu.kontron.ca

. (CRMS – CG2300 - Ordering Guide). The fans are hot-swappable, so no service interruption is usually required. However, if service interruption is required for installation considerations, fan replacement by a skilled technician should take 15 minutes or less.

CAUTION: Because the fans are hot-swappable, you do not need to shut down the server system and disconnect the power and external devices. Instead of removing the chassis cover, as is customary for working with internal components, simply press the blue unlock button on the cover and slide the cover backwards on the shoulder screws to access the fan area.

Do not completely remove the top cover

while the system is running because there is a 12V energy hazard in the server when power is on. If the top cover has been removed to access components internal to the system other than the hot-swappable fans, you must power off the server and unplug the power cords.

The six 80x38mm fans, configured as three redundant pairs are located behind the front panel board. (See XX, “Q”)These fans are in front of the support cross bar and the fan control board. They provide cooling for the CPUs, memory DIMMs, PCI riser assemblies, and HDD drives.

To replace a fan:

1. Unfasten the shipping screw, if used, on the left side of the chassis cover.

2. Slide the top cover back to the support cross bar so the fans and the CPU cables behind them are visible.

3. Determine which fan has failed by finding the LED that is amber. (The LED is next to the blue grommet on the top of each fan assembly).

4. Remove the failing fan by grasping both sides of the fan assembly, using the plastic finger guard on the left side and

pulling the fan out of the metal enclosure that houses the fans and the power cables. (Figure 5 , “C” and “D”)

www.kontron.com

Figure 5: Removing a Hot-Swappable Fan

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20

5. Replace the fan by inserting it into the same slot. Use the edges of the metal enclosure to align the fan assembly properly and to make sure the power connector is seated properly in the header on the left side of the metal enclosure.

6. If this is the last task you are performing, close the chassis cover by sliding it forward until it clicks into place. Replace the shipping screw, if used. www.kontron.com

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Installation and Maintenance Guide

4 Disassembling Server Components

The following sections present general removal procedures that are required before removing or installing various internal components that are not hot-swappable.

NOTE

: Each section in this chapter has a letter (A through I) in the title. Tasks in this chapter and Chapter 5 identify the needed disassembly tasks by these letters.

4.1 Before Beginning These Tasks

Before working with the server product, pay close attention to the safety instructions provided in this manual. See Appendix A,

“Appendix A: Safety Information ”

WARNING

:

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on the server when handling parts.

NOTE

: Except where noted, the tasks in this chapter require turning off the server and disconnecting the power cord(s) and any peripheral devices attached to the server.

4.1.1

Tools and Supplies Needed

»

#1 and #2 Phillips (cross-point) screwdrivers (or interchangeable tip screwdriver with #1 and #2 Phillips bits)

»

Personal grounding device such as an anti-static wrist strap and a grounded conductive pad

4.1.2

System References

All references to left, right, front, rear, top, and bottom assume that you are facing the front of the server, as it would be positioned for normal operation.

4.2 (A) Removing the Chassis Top Cover

The CG2300 server must be operated with the top cover in place to ensure proper cooling. Always power down the system and remove the top cover to add or replace any components inside the chassis that are not hot-swappable.

CAUTION

: 5V standby power is present inside the chassis whenever the power supply module(s) are connected to a power source.

Before removing the top cover, always power down the server and unplug all peripheral devices and the power cable(s).

A non-skid surface or a stop behind the server may be needed to prevent the server from sliding on the work surface.

Figure 6 shows the top cover and how it is removed. Follow these steps to remove the cover:

1. Remove the hex HD Phillips 6-32 shipping screw at the front left side of the cover, if it is still attached, and save it for

future use. (Figure 6, “A”)

2. Remove the two shoulder screws (one on each side) from the cover. (“B”)

3. While holding the blue unlocking button at the middle of the top cover ( “C”), slide the cover backwards until it stops and the edge clears the lock bracket on the rear panel of the chassis

4. Lift the cover straight up to remove it from the chassis. (“D”) www.kontron.com

Figure 6: Removing the Cover

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22

4.3 (B) Removing a Riser Card Assembly

One or both of the riser card assemblies has to be removed from the chassis to perform tasks such as:

»

Installing or replacing a riser card and any PCIe add-in card(s)

»

Working with any components on the server board that are near the riser card assembly

»

Installing or replacing processors or memory DIMMs

»

Removing the server board

4.3.1

(B1) Removing the Left Riser Card Assembly

Before you can remove the left riser card assembly, you first must power down the server and remove all peripheral devices and

power cord(s) and then the chassis cover. For instructions, see (A) in Chapter 4.

1. Loosen the two blue captive retention screws (Figure 7, “A”) at the front of the riser assembly and the blue captive

screw at the rear of the chassis (“B”).

2. Using the two blue touch points (“C”), lift the riser card assembly out of the chassis (“D”). www.kontron.com

Figure 7: Left Riser Card Assembly

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23

4.3.2

(B2) Removing the Right Riser Card Assembly

Before you can remove the right riser card assembly, you first must power down the server and remove all peripheral devices and

the power cord(s) and then the chassis cover. For instructions, see (A) in Chapter 4.

1. Loosen the two blue captive retention screws (Figure 8, “A”) at the front of the riser assembly and the blue captive

screw at the rear of the chassis (“B”).

2. Using the two blue touch points (“C”), lift the riser card assembly out of the chassis (“D”). www.kontron.com

Figure 8: Right Riser Card Assembly

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24

4.4 (C) Removing the Processor Air Duct

The black plastic processor air duct must be removed to access the processors and the memory DIMMs or to replace the server board.

NOTE: The air duct is required to ensure proper air flow within the chassis, so be sure that it is in place again before re-installing the chassis cover.

Before you can remove the processor air duct, you first need to power down the server and remove all peripheral devices and

power cord(s) and then the chassis cover and right riser card assembly. For instructions, see (A and (B2) in Chapter 4.

To remove the processor air duct, simply lift the air duct straight up out of the chassis. www.kontron.com

Figure 9: Removing the Processor Air Duct

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25

4.5 (D) Removing the Support Cross Bar

The support cross bar secures several components, some optional, in the chassis. It is the divider between the front and back.

The top cover can be pushed back to the cross bar without powering down the system in order to service hot-swappable components in the front of the chassis. In contrast, some components in the front of the chassis, such as the front panel board or the power distribution board, cannot be replaced without first removing the cross bar (along with all the components attached to it). This procedure is necessary in order to have enough space to access these front chassis components.

Before you can remove the support cross bar, you first must power down the server and remove all peripheral devices and power

cord(s) and then remove the chassis cover. For instructions, see (A) in Chapter 4.

You also need to loosen the blue captive retention screws all along the cross bar and remove any components that are secured by the captive retention screws: the riser card assemblies, the processor air duct, and the optional hardware RAID battery backup

assembly. For instructions see (B), (C), and (F) in Chapter 4.

To remove the support cross bar:

Figure 10 shows the location of all the components that have to be removed in order to remove the support cross bar.

www.kontron.com

Figure 10: Disconnecting Components from the Support Cross Bar

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26

1. Remove the small flat screws that fasten the cross bar to the sides of the chassis. There is one screw on the left side

and two on the right side. (Figure 11)

2. Remove the support cross bar from the chassis and set it aside. (Figure 11)

www.kontron.com

Figure 11: Removing the Support Cross Bar from the Chassis

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27

4.6 (E) Disconnecting Cables

Cables must be disconnected in order to do several different tasks inside the CG2300 server. Figure 12 and Table 1 show all of

the cable connections in the system.

Before you can disconnect any internal cables, you first must power down the server and remove all peripheral devices and power

cord(s) and then remove the chassis cover. For instructions, see (A) in Chapter 4.

www.kontron.com

Figure 12: Cable Routing

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28

Table 1 provides information about each of the numbered connections in Figure 12.

Table 1: Cable Connections

Interconnect Number and Name

1. Baseboard SSI Main Power

Provides power to the baseboard and the power supply with the PS-ON signal

2. CPU 1 and DIMM Power

Provides power for CPU 1 and the DIMMs associated with CPU 1

Connections

Power Distribution Board 3.3V D2D (soldered) to Baseboard MAIN_PWR

(J9G1)

Power Distribution Board 3.3V D2D (soldered) to Baseboard CPU_1_PWR

(J8K2) www.kontron.com

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29

Interconnect Number and Name

3. CPU 2 and DIMM Power

Provides power for CPU 2 and the DIMMs associated with CPU 2

4. Fan Control Board Power

Provides power for the fan control board and the six 80mm system fans

5. SAS HDD Backplane Board Power

Provides power for the HDD backplane board and up to six SAS HDDs

6. Aux I/O Power Dongle

Provides power to a 10-pin connector where customers can connect a custom cable of their own design to provide auxiliary power to high-power PCIe adapters

7. Baseboard SSI Power Control Signal

Provides PMBus signals between the power supplies and the baseboard

8. Multifunction Front Panel Board (Power and Signal, HDD LED, COM2)

Interconnects the front panel board, fan control board, baseboard, and the HDD

LEDs (C-2-C)

9. SSI Front Panel Board

Connects the front panel board with the baseboard

10. Fan I 2 C

Connects the baseboard and the fan control board to provide fan control signals

11. Front Panel Board USB

Connects the baseboard to the front panel board to provide USB 2.0 signals

12. LED/Switch Board Power and Signal

A power and signal cable that connects the LED/switch board to the front panel board

13. TAM Signal

A signal cable that connects the TAM board to the front panel board

14. Alarms

Connects the TAM board to the chassis rear panel alarms connector

15. Fan Pair (Fans 1-2)

Connects system fans 1 -2 to the fan control board

16. Fan Pair (Fans 3-4)

Connects system fans 3-4 to the fan control board

17. Fan Pair (Fans 5-6)

Connects system fans 5-6 to the fan control board

18 SAS 1 (HDD 0-3)

Connects the HDD backplane board to the

SAS HDD 0-3 connector on the baseboard

19. SAS 2 (HDD 4-5)

Connects the HDD backplane board to the

SAS HDD 4-7 connector on the baseboard

(for HDDs 4-5)

20. HSBP I2C/HDD LED

Connects the HDD HSBP (hot-swap backplane) board to the baseboard and

Connections

Power Distribution Board 3.3V D2D (soldered) to Baseboard CPU_2_PWR

(J9A2)

Power Distribution Board 3.3V D2D (soldered) to Fan Control Board Power

(J9A2)

Power Distribution Board 3.3V D2D (soldered) to SAS HDD Backplane Power

(J11)

Power Distribution Board 5V D2D (soldered) to Cable-to-Cable NC (custom connection)

Power Distribution Board 3.3V D2D (soldered) to Baseboard PMBUS (J9E1)

Front Panel Board (multifunction) to Fan Control Board PWR/SIG (J1A1),

Baseboard SERIAL_A, and C-2-C HDD LED (NC)

Baseboard SSI_FRONT_PANEL (J1A2) to Front Panel Board SSI signal (J1)

Baseboard IPMB (J1D4) to Fan Control Board I 2 C (J8A1)

Baseboard USB_5-6 (J1K1) to Front Panel Board USB (J4)

Front Panel Board SSI PWR/SIG (J2) to LED/Switch Board PWR/SIG (J1)

Front Panel Board Alarms (J3) to TAM Module Alarms (J2)

TAM Module Alarms(J1) to System Rear Panel Alarms Connector (the DB-15)

Fan Control Board PWR/SIG(J3A1) to Fan Pair (1-2) PWR/SIG (mechanically, only possible fit)

Fan Control Board PWR/SIG (J6A1) to Fan Pair (3-4) PWR/SIG (mechanically, only possible fit)

Fan Control Board PWR/SIG (J9A1) to Fan Pair (5-6) PWR/SIG (mechanically, only possible fit)

SAS HDD Backplane MINISAS0 (J1) to Baseboard SAS_0-3 (J1H3) or the proper port mapping on the optional hardware RAID controller board

SAS HDD Backplane Board MINISAS1 (J3) to Baseboard SAS_4-7 (J1H3) or the proper port mapping on the optional hardware RAID controller board

SAS HDD Backplane Board HSBP I 2 C (J2) to Baseboard HSBP I 2 C (J1D3) and

Front Panel Board C-2-C (HDD-LED). www.kontron.com

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Interconnect Number and Name front panel board to provide HDD LED signal control on the disk drive carriers and on the system front panel

Connections

4.6.1

(E1) Disconnecting Baseboard Power Side Cables

The four baseboard power side cables all run from the power distribution board, across the cable bundle bracket in protective covers, to their connectors on the baseboard.

The baseboard power cables need to be disconnected on the baseboard side (soldered on the PDB side) before performing tasks such as replacing the power distribution board or replacing the server board. Because these baseboard power cables are carried on the cable bundle bracket, they also need to be disconnected for any task that requires the fan cage/cable bracket assembly to be removed from the chassis.

Before you can disconnect the baseboard power cables from their baseboard connectors, you must first remove the right riser

card assembly, the processor air duct and the support cross bar. For instructions, see (B2), (C), and (D) in Chapter 4.

Disconnecting Main Power

The baseboard SSI main power cable provides power to the baseboard and the power supply with the “PS-ON” signal from the power distribution board. The cable is soldered to the PDB and connected to MAIN_PWR (J9G1).

For the location of the connector on the baseboard, see Figure 12 in this section (E).

To disconnect the main power cable

1. If present, uncover the black insulator covering the power cable bundles in the cable bracket. See Figure 13.

2. Disconnect the main power cable bundle from the baseboard and pull it to the side of the system.

(Since the cable is soldered onto the power distribution board, it cannot be removed from the chassis, but you can pull it over to the left side, out of the way, when working with components in the front of the chassis.)

Disconnecting the PMBus (SSI Power Control) Cable

This cable sends PMBus signals between the power supplies and the baseboard. It is soldered on the PDB side and connects to the baseboard PMBus connector (J9E1) on the other end.

For the location of the PMBus connector on the baseboard, see Figure 12 in this section (E).

To disconnect the PMBus cable:

1. If present, uncover the black insulator covering the power cable bundles in the cable bracket under the cross bar. See Figure

13.

2. Disconnect the PMBus power cable from the baseboard and pull it to the side of the system.

(Since the cable is soldered onto the power distribution board, it cannot be removed from the chassis, but you can pull it over to the left side, out of the way, when working with components in the front of the chassis.)

Disconnecting the CPU 1 and CPU 2 Power Connectors

The CPU1 and CPU2 power cables bring power from the power distribution board to the CPUs (and their DIMMs). The CPU1 cable connects to the baseboard at the front of the board near the CPU1 DIMMs, (

CPU_1_PWR, J8K2)

. The CPU2 cable is routed through another black insulator along the right chassis wall to a connector at the rear right side of the board, (CPU_1_PWR, J9A2).

For the locations of these cables, see Figure 12 in this section (E).

www.kontron.com

Installation and Maintenance Guide

NOTE: Besides the components already mentioned, you may find you also need to remove the cable bundle bracket/fan cage

assembly in order to access the CPU1 cable connector on the baseboard. For instructions, see (G) in Chapter 4.

To disconnect the CPU1 and CPU2 power cables:

1. If present, uncover the black insulator covering the CPU 1 and CPU 2 power cable bundles in the cable bracket. (Figure 13)

2. Disconnect the CPU power cables from the baseboard and pull them to the side of the system.

(Since the cables are soldered onto the power distribution board, they cannot be removed from the chassis, but you can pull them over to the left side, out of the way, when working with components in the front of the chassis.)

Figure 13: Disconnecting the CPU Power Cables

31

4.6.2

Disconnecting Baseboard Signal Side Cables

Signal cables connect to the baseboard on the left side. See Figure 12 in this section (E).

Before you can disconnect any baseboard signal cables, you must first power down the server and remove all peripheral devices and power cord(s) and then remove the chassis cover and the left riser card assembly. For instructions, see (A) and (B1) in

Chapter 4.

(E2)Baseboard to Front Panel Board Signal Cables

These cables all have a baseboard connection and a front panel board connection.

Before you can disconnect any of these baseboard-to-FBP cables from the front panel board (FPB), you must first remove all the things that are in the way for working on the FPB: the support cross bar and the components attached to it, the cable bundles in

the cable bracket, and the cable bracket/fan cage. For instructions, see (D), (E1), and (G) in Chapter 4.

SSI Front Panel Board Cable www.kontron.com

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Installation and Maintenance Guide

The SSI signal cable must be disconnected in order to perform tasks such as replacing the front panel board or replacing the server board.

The SSI front panel board signal cable connects the front panel board connector (J1) with the baseboard (SSI_FRONT_PANEL,

J1A2).

For the location of the baseboard SSI front panel board connector, see Figure 12 in this cable section (E).

For the location of the SSI power control signal connector on the FPB, see Figure 39 in Section 5.2.14.

Serial Cable

In order to remove the server board, you need to disconnect the serial cable, which is part of the multifunction front panel board power and signal cable, from the baseboard. Since this cable is part of the multifunction front panel board cable, you also need to disconnect it to replace the fan control board, or to work with the HDD LEDs.

As part of the multifunction front panel board cable, along with the HDD LED cable and COM2, the serial cable interconnects the front panel board (FPB) with the fan control board, the baseboard, and the HDD LEDs. For the location of the multifunction cable

connector on the FPB (J1A1), see Figure 39 in Section 5.2.14. For the location of the serial connector on the baseboard

(SERIAL_A), see Figure 12 in this section (E).

Front Panel Board USB Cable

The USB cable has to be disconnected in order to perform tasks such as replacing the front panel board or replacing the server board.

The front panel board USB cable connects the baseboard to the FPB to provide USB 2.0 signals.

For the location of the baseboard USB connector (USB-5-6, J1K1), see Figure 12 in this section (E). For the location of the USB

connector on the FPB (J4), see Figure 39 in Section 5.2.14.

(E3) Other Baseboard Signal Cables

IPMB/Fan

I 2 C

Cable

The IPMB cable (aka Fan I

2

C) has to be disconnected in order to perform tasks such as replacing the server board or replacing the fan control board.

The IPMB cable connects the baseboard with the fan control board (FCB) to provide fan control signals. For the location of the

IPMB connector (J1D4) on the baseboard, see Figure 12 in Chapter 4. For the FCB I

2

C connector (J8A1), see Figure 43 in Section

5.2.17.

Before you can disconnect the IPMB/Fan I

2

C connector on the FCB, you need to remove everything that is in the way for working on the FCB: the support cross bar, the baseboard power cables, the cable bundle bracket/fan cage. For instructions, see (D),

(E1), and (G) in Chapter 4.

HSBP I 2 C Cable

The HSBP I 2 C cable has to be disconnected in order to perform tasks such as replacing the SAS backplane, the front panel board, or the server board.

The HSBP I 2 C cable connects the HDD HSBP (hot-swap backplane) to the baseboard and the front panel board to provide HDD

LED signal control on the disk drive carriers and on the system front panel. For the location of the HSBP I 2 C connector (J2) on the

HDD backplane, see Figure 16 in Section 5.2.20. For the location of the HSBP I

2

C/HDD LED connector (HDD-LED) on the FP

board, see Figure 39 in Section5.2.14. For the location of the HSBP I

2

C connector (J1D3) on the baseboard, see Figure 12 in

Chapter 4.

Before you can disconnect the HSBP I

2

C/HDD LED cable from the SAS backplane, you must first remove the front bezel, the active HDD carriers from the drive bay, and the HSBP backplane and air duct from the SAS HDD drive bay assembly. For

instructions, see (I) and (H) in Chapter 4.

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Installation and Maintenance Guide

Before you can disconnect the HSBP I 2 C cable from the FP board, you need to remove everything that is in the way for working on the front panel board: the support cross bar, the power cable bundles in the cable bracket, and the cable bundle bracket/fan

cage assembly. For instructions, see (D), (E1), and (G) in Chapter 4.

(E4) HSBP Cables

The HSBP cables have to be disconnected from the baseboard in order to perform tasks such as installing a hardware RAID controller or replacing the server board or power distribution board.

The HSBP cables have to be disconnected from the HSBP board on the SAS drive bay assembly to replace the PDB or to remove or replace the HSBP board.

The hot-swap backplane at the back of the SAS HDD drive bay assembly has the following cables connected:

»

SAS HDD Backplane board power cable that provides power from the PDB to the HSBP and up to six SAS HDDs

For the location of the power connector (J11) on the HSBP, see Figure 16 in (H) in Chapter 4. The other end of this cable

is soldered onto the PDB.

»

SAS-1 (HDD 0-3) cable that connects the HSBP board to the SAS_0-3 connector on the baseboard or to an optional hardware RAID controller board

For the location of the SAS-1 connector (MINISAS0, J1) on the HSBP, see Figure 16 in (H) in Chapter 4. For the location

of the SAS_0-3 connector (J1H3) on the baseboard, see Figure 12 in this section (E).

For the location of the SAS-1 connector on a hardware RAID controller card, see Figure 30 in Section 5.2.7 “Installing a

Hardware RAID Controller”.

»

SAS-2 (HDD 4-5) cable that connects the HSBP board to the SAS_4-7 connector on the baseboard or to an optional hardware RAID controller board

For the location of the SAS-2 connector (MINISAS1, J3) on the HSBP, see Figure 16 in (H) in Chapter 4. For the location

of the SAS_4-7 connector (J1H3) on the baseboard, see Figure 12 in this section (E).

For the location of the SAS-1 connector on a hardware RAID controller card, see Figure 30 in Section 5.2.7 “Installing a

Hardware RAID Controller”.

Before you can disconnect the SAS-1 and SAS-2 cables from the baseboard, you need to remove the left riser card assembly. For

instructions, see (B1) in Chapter 4.

Before you can disconnect the HSBP SAS-1 and SAS-2 cables and the HSBP power cable from the HSBP board, you must first remove the front bezel, the active HDD carriers from the drive bay, and the HSBP backplane and air duct from the SAS HDD drive bay assembly. For instructions, see (I) and (H) in this chapter.

(E5) Fan Control Board Cables

The fan control board cables have to be disconnected in order to perform tasks such as replacing the front panel board (FPB), removing or replacing the fan control board (FCB), or replacing the power distribution board (PDB).

The fan control board has the following cables:

»

Fan Control Board PWR/SIG cable, which is part of the FPB multifunction connection that coordinates signals to the front panel

For the location of the FCB PWR/SIG connector (J1A1) on the FCB, see Figure 43 in Section 5.2.17.

»

Fan I

2

C cable, which connects the baseboard and the fan control board to provide fan control signals

NOTE: This cable, also known as the IPMB cable, is covered in (E3) in this section (E).

»

Fan (Fans 1-2), Fan (Fans 3-4), Fan (Fans 5-6) cables, which each connect the FCB with a fan pair in the fan cage.

For the location of the three fan pair connectors (J3A1, J6A1, J9A1) on the FCB, see Figure 43 in Section 5.2.17.

These cables are connected mechanically on the fan pairs in the fan cage. www.kontron.com

34

Installation and Maintenance Guide

»

Fan Control Board Power cable, which provides power from the PDB (soldered) to the FCB and the six fans

For the location of the FCB power connector (J9A2) on the FCB, see Figure 43 in Section 5.2.17.

Before you can disconnect the FCB PWR/SIG cable (part of FPB multifunction cable), the FCB power cable, and the three fan pair cables from the FCB, you need to remove everything that is in the way for working on the FCB: the support cross bar, the

baseboard power cable bundles, and the cable bracket/fan cage assembly. For instructions, see (D), (E1), and (G) in Chapter 4.

4.7 (F) Removing the SuperCap Battery Backup

The optional RAID battery backup, if installed, has to be removed to install or remove components on that area of the baseboard, such as installing an eUSB module, or removing the support cross bar, as it is one of the components attached to the cross bar.

Installing the SuperCap battery backup module entails fastening it to the support cross bar. For that reason, it has to be removed

anytime the cross bar is removed. Figure 14 shows the location of the battery backup module as installed on the cross bar. Figure

31 shows how the battery backup is connected to the hardware RAID controller, so it can be disconnected.

Before you can disconnect the battery backup module from the baseboard, you must first remove the chassis cover and the left

riser card assembly. For instructions, see (A) and (B1) in Chapter 4.

To remove the battery backup module:

1. Loosen the captive screw that fastens the battery backup to the support cross bar. (Figure 14, “A”)

2. Lift the assembly up and out of the chassis. (“B”)

Figure 14: Removing the Battery Backup www.kontron.com

35

Installation and Maintenance Guide

4.8 (G) Removing the Cable Bundle Bracket and Fan Cage

Both the cable bundle bracket and the fan cage have to be removed in order to perform tasks such as replacing any of the boards in the front of the server: the front panel board, the LED/switch board, the telco alarms module, or the fan controller board as well as working on components or connectors on the server board front edge, or replacing the server board.

The cable bundle bracket is under the support cross bar and just behind the fan cage. It is attached to the fan cage by two small screws. Because both of these components need to be removed and are fastened together, they are treated as one assembly.

Before you can remove the cable bundle bracket/fan cage, you must first remove (and unplug were applicable)

»

the chassis cover

»

All six fans from the cage. Set the fans aside.

»

The support cross bar and all the components attached to it

»

The four power cable bundles. Move them away from the FCB.

»

All three fan cables from the fan control board.

For instructions, see (A), (D), (E1), and (E5) in Chapter 4.

To remove the fan cage:

1. Unfasten the two screws that fasten the fan cage to the chassis floor. Pull the cage up out of the chassis and set it and the screws aside.

4.9 (H) Removing the SAS Hot-Swap Backplane (HSBP) Board

The HSBP board has to be removed in order to perform tasks such as replacing the HSBP board or replacing the PDB.

CAUTION: Before removing or replacing any of the boards on the CG2300 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.

When handling the SAS backplane board, observe the normal safety and ESD precautions. See “Appendix A: Safety Information”

for more information.

The six-slot SAS backplane board is located at the rear of the HDD drive bay assembly. It is held in place by a cover plate on top of the HDD bay assembly that goes over the top edge of the backplane board. There is also a black plastic air duct surrounding the drive bay on the right side and rear of the assembly.

Before you can remove the HSBP board, you must first remove the chassis cover and front bezel. For instructions, see (A) and (I) in

Chapter 4.

Once you have removed the HSBP board from the drive bay assembly, you need to remove the four cables connected to the board:

»

SAS HDD backplane board power cable.

»

SAS 1 and SAS 2 cables

»

HSBP I

2

C/HDD LED cable

For instructions, see (E3) and (E4) in Chapter 4.

To remove the HSBP board:

1. Slide any hard disk drives out from the drive bay slots to disengage them from the backplane.

2. Remove the cover plate on the HDD bay assembly by loosening the screw that fastens it to the drive bay and sliding it to

the left towards the chassis wall to release the tabs. (Figure 15, “A” and “B”)

www.kontron.com

3. Lift the cover plate off of the HDD bay assembly. (“C”)

Figure 15: Removing the Cover Plate

Installation and Maintenance Guide

36

4. Lift the backplane board and HDD air duct assembly up to access the connectors on the back of the board. (Figure 16,

“A”).

5. Disconnect the four cables attached to the backplane board (“B”).

6. Lift the backplane board and air duct up and out of the chassis. (“C”). www.kontron.com

37

Figure 16: Removing the Backplane Board

Installation and Maintenance Guide

4.10 (I) Removing the Front Bezel

The front bezel has to be removed in order to perform tasks such as:

»

Installing or removing hot-swappable hard disk drives or an SD flash card

»

Observing the individual hard disk drive activity/fault indicators

»

Replacing the control panel LED/switch board

NOTE: The system does not have to be powered down just to remove the front bezel.

1. Loosen the captive bezel retention screw on the right side of the bezel (Figure 17, “A”).

2. Rotate the bezel to the left to free it from the pins on the front panel, (“B”) and remove it. www.kontron.com

Figure 17: Removing the Front Bezel

Installation and Maintenance Guide

38 www.kontron.com

Installation and Maintenance Guide

39

5 Installation and Maintenance Tasks

This chapter covers separately-orderable components that you may want to add or replace in your Kontron CG2300 Carrier Grade

Server. Most of these components can be ordered as accessories from Kontron and some are from third party vendors. For more information about what is available from Kontron, see the qualified third party vendors, see the

CG2300 Carrier Grade Server Configuration Guide

Tested Hardware and Operating System List

. For a list of

(THOL). The latest version of the Configuration

Guide is located on the Kontron support website at http://cbu.kontron.ca

(CRMS – CG2300 - Ordering Guide). The latest version of the THOL is located on the support website at http://cbu.kontron.ca

(CRMS – CG2300 – Test Hardware and

Operating System List (THOL)).

5.1 Before Beginning These Tasks

Before working with the server product, pay close attention to the safety instructions provided in this manual. See Appendix A:

Safety Information ”

.

WARNING

:

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on the server when handling parts.

5.1.1

Tools and Supplies Needed

»

#1 and #2 Phillips (cross-point) screwdrivers (or interchangeable tip screwdriver with #1 and #2 Phillips bits)

»

Personal grounding device such as an anti-static wrist strap and a grounded conductive pad

5.1.2

System References

All references to left, right, front, top, and bottom assume that you are facing the front of the server, as it would be positioned for normal operation.

5.2 Tasks with the Chassis Cover Removed

NOTE: Because all the tasks in this section involve components inside the chassis, always power down the server and disconnect the power cord(s) and any peripheral devices connected to the system.

5.2.1

Configuring Memory DIMMs

The memory DIMM slots are located in four separate banks on the S2600CW2SK server board. Detailed information about the memory subsystem in the CG2300 server can be found in the

Motherboard).

Intel® Server Board S2600CW2SK Family Technical Product

Specification

located on the Kontron support http://cbu.kontron.ca

. (CRMS – CG2300 – Technical Product Specification (TPS) -

5.2.2

Installing Memory DIMMs

Before you can install memory DIMMs in the server, you first need to remove the chassis cover, the right-side riser card, and the

processor air duct. For instructions, see (A), (B1), and (C) in Chapter 4.

NOTE: To reduce the risk of electrostatic discharge (ESD) damage to the processor or the DIMM, be sure to follow these procedures:

»

Touch the metal chassis before touching the DIMM or server board.

»

Keep part of your body (hand, etc.) in contact with the metal chassis to dissipate the static charge while handling the

DIMM.

»

Avoid moving around unnecessarily. www.kontron.com

Installation and Maintenance Guide

»

Use a ground strap attached to the front panel (with the bezel removed).

To install DIMMs in the S2600CW2SK server board slots, follow these steps:

1.

Open the levers on the DIMM slot. Figure 18, (A)

2.

Note the location of the alignment notch on the DIMM edge. (“B”)

3.

Insert the DIMM, making sure the connector edge of the DIMM aligns correctly with the slot. (“E”)

4.

Using both hands, push down firmly and evenly on both sides of the DIMM until it snaps into place and the levers close.

(“C” and “D”)

IMPORTANT: Visually check that each latch is fully closed and correctly engaged with the notch on the DIMM edge. (“E”)

5.

Re-install the processor air duct, the right riser card assembly, and the chassis cover. For instructions, see (RJ), (RK),

and (RL) in Chapter 6.

6.

If this is the last task you are doing, plug in the power cord(s) and re-connect any peripheral devices.

Figure 18: Memory DIMM Installation

40

5.2.3

Replacing or Removing Memory DIMMs

Before you can replace or remove memory DIMMs in the server, you first need to remove the chassis cover, the right-side riser

card, and the processor air duct. For instructions, see (A), (B1), and (C) in Chapter 4.

www.kontron.com

41

Installation and Maintenance Guide

NOTE

: To reduce the risk of electrostatic discharge (ESD) damage to the processor or the DIMM, be sure to follow these procedures:

»

Touch the metal chassis before touching the DIMM or server board.

»

Keep part of your body (hand, etc.) in contact with the metal chassis to dissipate the static charge while handling the

DIMM.

»

Avoid moving around unnecessarily.

»

Use a ground strap attached to the front panel (with the bezel removed).

To remove a DIMM from the S2600CW2SK server board, follow these steps:

1.

Open the DIMM slot levers for the DIMM to be removed. (Figure 18, A)

2.

Using both hands, hold the DIMM by the edges and lift it up from the slot. Store the DIMM in an anti-static package.

3.

If you are installing a replacement DIMM in this slot, return to Step 4 in 5.2.2 “Installing Memory DIMMs”.

4.

Re-install the processor air duct, the right riser card, and the chassis cover. For instructions, see (RJ), (RK), and (RL) in

Chapter 6

.

5.

If this is the last task you are performing, plug in the power cord(s) and re-connect any peripheral devices.

5.2.4

Adding or Replacing a Processor

CAUTION : The processor must be appropriate: Severe damage to the server board may occur if a processor that is inappropriate for the server is installed. Refer to the Configuration Guide located on the support web page http://cbu.kontron.ca

. (CRMS –

CG2300 - Ordering Guide).

NOTE

: Kontron recommends performing a CPU socket inspection before adding or replacing a processor to ensure there is nothing wrong with the fragile socket pins. Follow the instructions in Chapter X, “CPU Socket Inspection”.

Use the instructions provided below to add or replace a processor instead of using the instructions that came with the processor.

Before you can add or replace a processor, you need to remove the chassis cover, the right riser card assembly, and the processor air duct. For instructions, see (A), (B2) and (C) in chapter 4.

Follow the instructions below to remove and then install a processor, referring to Figure 21 through Figure 30 .

Socket and Processor Handling and ESD Precautions

CAUTION : Socket contacts are fragile and can be easily damaged if touched. Intel Corporation has developed tools to provide consistent, controlled motions for inserting and removing processors on Intel® server boards. Kontron expects system integrators in high volume integration situations to use the Intel-designed tool at all points in the procedures in this section where a processor is being removed or inserted in a socket.

The tool has two components, as shown in Figure 19:

»

A stage used to hold a processor so that it can be picked up safely by the insertion-removal tool.

»

The insertion-removal tool used to grab a processor safely and move it onto a socket on the baseboard.

This tool is simple to operate. Once it is lined up with the pin 1 indicators on the stage and processor (Figure 19, (A), pressing

down on the large top button until it clicks lifts the processor into the tool. (B) When the tool is positioned over a selected empty socket, pressing down on the button until it clicks safely releases the processor. www.kontron.com

Figure 19: Using the Insertion-Removal Tool to Handle Processors

Installation and Maintenance Guide

42

For more information about ordering this tool for use on the LGA 2011 socket, see the Intel support site at http://www.intel.com/support/motherboards/server/sb/CS-032587.htm

. The tool should be ordered from Chaun Choung

Technology Corporation ( CCI ). See more information at http://www.ccic.com.tw/lga.php

.

In addition to using the correct tool, also be mindful of the following points when handling the processors and sockets to reduce the risk of electrostatic discharge (ESD) damage to the processor:

»

Touch the metal chassis before touching the processor or server board.

»

Keep part of your body (hand, etc.) in contact with the metal chassis to dissipate the static charge while handling the processor.

»

Avoid moving around unnecessarily.

»

Use a ground strap attached to the front panel (with the bezel removed.) www.kontron.com

Figure 20: Cautions for Handling Processors

Installation and Maintenance Guide

Removing a Heat Sink

This procedure is only necessary if there is a heat sink covering the socket at the site where you want to add/replace a processor.

1. Loosen the four captive screws on the corners of the heat sink with a #2 Phillips screwdriver. (Figure 21, “A”)

2. Twist the heat sink slightly to break the seal between the heat sink and the processor socket. (“B”)

3. Lift the heat sink from the socket. If it does not pull up easily, twist the heat sink again.

NOTE

:

Do not force the heat sink. Doing so could damage the processor or the socket contacts.

Figure 21: Removing the Heat Sink

43

Removing a Processor

The procedures that follow cover the steps for removing an old processor out of its socket on the server board.

Opening the Socket www.kontron.com

Installation and Maintenance Guide

1. Open the socket by pushing the lever handles down and away from the socket to release the load plate. (Figure 22, (“A”

and “B”)

Figure 22: Using the Socket Levers

2. Unlock the hinge lever first to a 35º angle only and then the action lever (Figure 23, (A).

The action lever will also raise the hinge lever so that the load page is upright. Then lift up the load plate.

Figure 23: Opening the Load Plate

44

Removing the Processor

1. Use the Intel tool to remove the processor from the socket or gently remove the processor manually.

Installing a New Processor

NOTE

: Follow the ESD precautions covered in Appendix A: Safety Information”.

1. Take the processor out of its packaging and remove the protective shipping cover by grasping the cover tab and pulling it

away from processor load plate. Store the protective cover for future use. (Figure 24)

www.kontron.com

45

Figure 24: Removing the Shipping Cover

Installation and Maintenance Guide

CAUTION

:

The underside of the processor has components that may damage the socket pins if installed improperly. The processor must align correctly with the socket opening before installation.

2. Use the Intel stage tool and insertion-removal tool to move the processor to the socket on the server board.

3. Line up the insertion/removal tool with the pin 1 indicators on the socket and make sure the tool is properly seated at all four corners.

4. Press straight down using the tool button. A click indicates that the processor is loaded into the socket.

Or if not using the tools:

1. Orient the processor with the socket so that the processor cutouts match the socket notches. (Figure 25, “A”)

2. Gently place the processor in the socket. (“B”) www.kontron.com

Figure 25: Manually Installing the Processor in the Socket

Installation and Maintenance Guide

3. Carefully close the load plate.

4. Close the hinge socket lever and ensure that the load plate tab engages under the socket lever when fully closed. (Figure 26

“B”)

Figure 26: Closing the Processor Load Plate

46

5. When the load plate comes down and the lever is latched, the socket cover pops off. Save it for future use if the processor is

removed from the socket or for protection if the server is moved or shipped. (Figure 27 “A” and “B”)

www.kontron.com

47

Figure 27: Closing the Last Socket Lever

Installation and Maintenance Guide

5.2.5

Installing a Heat Sink

1. If this is a new heat sink (not one removed to add/replace a processor), remove the protective film, if present, on the Thermal

Interface Material (TIM) located on the bottom of the heat sink. (Figure 28, “A”)

2. Set the heat sink over the processor, lining up the four captive screws with the four socket posts surrounding the processor.

Align the heat sink fins to the front and back of the chassis for correct airflow (front to back). (See Figure 28)

3. Loosely screw in the captive screws on the heat sink corners by tightening one, then the one diagonally opposite, and so on.

(“B”)

4. Gradually and equally tighten each captive screw in diagonal order until each one is firmly tightened. See Figure 28 for the

order.

CAUTION : the torque spec for these screws is 8 inch pounds. Be careful not to exceed it. www.kontron.com

Figure 28: Installing a Heat Sink

Installation and Maintenance Guide

48

5.2.6

Configuring Jumpers on the Server Board

The jumpers are located on the S2600CW2SK server board.

Before you can work with the jumpers defined in this section, you must first remove the chassis cover, right riser card assembly

and processor air duct. For instructions, see (A), (B2) and (C) in Chapter 4.

The other components on the server board can remain in place.

The server board has several 3-pin jumper blocks that can be used to configure, protect, or recover specific features of the server board. This section shows the jumper blocks available and what they do. For detailed information about using these jumpers, see

Sections 7.3 through 7.7.

Pin 1 on each jumper block is identified by this symbol on the silkscreen: ▼

Figure 29 shows the jumper blocks.

www.kontron.com

Figure 29: Jumper Blocks (J1B1, J1F3, J1F5, J1F4, J1F6)

Installation and Maintenance Guide

49

Table 2: Server Board Jumpers (J1F5, J1B1, J1F3, J1F4, J1F6)

Jumper Name Pins

J1F5: Password Clear 1 - 2

2 - 3

J1B1: BMC

Force Update

J1F3: ME

Force Update

1 - 2

2 - 3

1 - 2

2 - 3

J1F4: BIOS Recovery 1 - 2

2 - 3

System Results

These pins should have a jumper in place for normal system operation (Default)

To clear administrator and user passwords, power on the system with pins 2 – 3 connected. The administrator and user passwords clear in 5 – 10 seconds after power on. Pins 2 – 3 should not be connected for normal system operation.

BMC Firmware Force Update Mode – Disabled (Default)

BMC Firmware Force Update Mode – Enabled

ME Firmware Force Update Mode – Disabled (Default)

ME Firmware Force Update Mode – Enabled

These pins should have a jumper in place for normal system operation (Default)

The main system BIOS does not boot with pins 2 – 3 connected. The system only boots from EFI-bootable recovery media with the recovery BIOS image.

J1F6: BIOS Default

(CMOS Clear)

1 - 2

2 - 3

These pins should have a jumper in place for normal system operation (Default)

If these pins are connected when AC power is unplugged, the CMOS settings are cleared within five seconds. Pins 2 - 3 should not be connected for normal operation.

See Section 9.1, “BIOS Defaults (CMOS Clear) and Password Reset Usage Procedure” in the

Family TPS

on the Kontron Support website for more information about the recovery features.

Intel® Server Board S2600CW2SK

www.kontron.com

Installation and Maintenance Guide

5.2.7

Installing a Hardware RAID Controller

Hard disk drives are supported with SAS software RAID 0/1/10 on the CG2300 server by default. Hardware RAID support requires a separately-orderable SAS hardware RAID controller, which is described in this section.

NOTE

: The components used as examples in this section are from the Intel® RS3DC080 hardware.

Figure 30 shows the SAS hardware RAID controller board layout. The board’s gold edge connector attaches to a header on the

baseboard as shown in Figure 31.

Figure 30: Hardware RAID Adapter Layout

50

Before you can install the hardware RAID controller board, you must first remove the chassis cover and the left riser card assembly. For instructions, see (A) and (B1) in Chapter 4.

Then, disconnect the two SAS cables (SFF-8643 ends) from the baseboard connector (SGPI01) where they are used for default

software RAID. For instructions, see (E4) in Chapter 4.

To install the hardware RAID controller board, follow these steps:

1. Remove the bracket from the chassis rear panel.

2. Fasten the bracket from the chassis to the RAID controller board, using the two screws in the kit. (Figure 31, “A”)

3. Connect the SAS 1 cable end labeled SFF-8643 into the proper connector (right) on the RAID controller board. ( “B”)

4. Connect the SAS 2 cable end labeled SFF-8643 into the proper connector (left). (“B”)

5. Insert the hardware RAID controller board in the PCIe slot 3 on the baseboard and press down to mate it with the header. (“D”)

6. Re-install the riser card assembly and the chassis cover. For instructions, see (RK) and (RL) in Chapter 6.

7. If this is the last task you are performing, plug in the power cord(s) and re-connect any peripheral devices. www.kontron.com

Figure 31: Installing the RAID Controller Board

Installation and Maintenance Guide

51

5.2.8

Installing the SuperCap Battery Backup Module

This module is a flash-based battery backup module for SAS drives. It comes as a part of the Intel RS3DC080 RAID controller kit and may not be compatible with other RAID products. The mounting bracket for the module is a separately orderable part (Intel

AXXRMFBU4). For more information about the battery backup module, see the

CG2300 Carrier Grade Server Configuration Guide

located on the Kontron support website at http://cbu.kontron.ca

. (CRMS – CG2300 – Ordering Guide.)

Before you can install the battery backup module, you need to remove the chassis cover and left riser card assembly. (That is, if they haven’t already been removed for installing the hardware RAID controller board). For instructions, see (A) and (B1) in

Chapter 4.

To install the battery backup module:

1. Insert the module into the black plastic tray. (Figure 32, “A”)

2. Fasten the module and tray assembly to the sheet metal bracket by inserting the tabs into the cut-outs on the bracket.

(“B”) www.kontron.com

Installation and Maintenance Guide

3. Holding the locking lever on the plastic tray out, slide the module/tray assembly towards the back of the bracket until it locks into place.

Figure 32: Setting Up the Battery Backup Assembly

52

4. Connect the signal/power pigtail cable to the proper connector on the hardware RAID controller board (“C”) and the

rear of the battery backup assembly. (Figure 31, “F”)

5. Place the battery backup bracket on the support cross bar, lining it up with the center hole on the middle shelf. (“G”)

6. Use the blue retention screw to fasten the battery backup assembly bracket to the cross bar.

7. Re-install the left-side riser card assembly and the chassis cover. For instructions, see (RK) and (RL) in Chapter 6.

8. If this is the last task you are performing, plug in the power cord(s) and re-attach any peripheral devices.

5.2.9

Installing a PCIe Riser Card

The CG2300 server does not ship with any PCI riser cards, just the sheet metal brackets where the riser cards and PCI add-in cards are housed. The S2600CW2SK server board has two riser slots capable of supporting riser cards on the right side and left side of the chassis. Baseboard PCIe slot 2 (left side) and PCIe slot 6 (right side) support the riser cards in the CG2300 system.

Baseboard PCIe slot 2 supports a single slot PCIe X16 riser or a dual slot PCIe X8 riser. These risers are referred to as the ‘left’ risers since the boards plug in on the left side of the chassis as viewed from the front of the server. PCIe riser cards in slot 2 connect to CPU2. Baseboard PCIe slot 6 supports a single slot PCIe X16 riser or a dual slot PCIe X8 riser. These risers are referred to as the ‘right‘ risers since the boards plug in on the right side of the chassis. PCIe riser cards in slot 2 connect to CPU1.

Table 3 identifies the card configurations and the connector types used.

Once PCIe add-in cards are installed and the riser card assembly is remounted in the chassis, the cards are accessible from the rear of the server chassis.

Table 3 identifies the card configurations and the connector types used.

www.kontron.com

Installation and Maintenance Guide

Table 3 Riser Card Configurations

Slot Configuration Riser Card Option

PCI Express passive riser, single slot x16

Right side riser (baseboard slot 6)

Single full-height PCI Express x16 connector

PCI Express passive riser, dual slot x8

Right side riser (baseboard slot 6

PCI Express passive riser, single slot x16

Left side riser (baseboard slot 2)

Two full-height PCI Express x8 connectors

Single full-height PCI Express x16 connector

PCI Express passive riser, dual slot x8

Left side riser (baseboard slot 2)

NOTE

: All riser options run at PCIe Gen3 speeds.

Two full-height PCI Express x8 connectors

Before you can install a riser card, you must first remove the chassis cover and the riser card assembly from the chassis. For

instructions, see (A) and (B) in Chapter 4.

Figure 33 shows how a riser card is installed into the metal bracket.

Figure 33: Adding Riser Cards

53

CAUTION: Before removing or replacing any of the boards on the CG2300 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.

When handling the riser card, observe normal safety and ESD precautions. (See Appendix A: Safety Information” for more

information. www.kontron.com

54

Installation and Maintenance Guide

To install the riser card in the sheet metal bracket:

1. Fasten the riser card to the bracket with the two 6/32 screws as shown in Figure 33.

Torque screws to 8 lb*in.

At this point the riser card is ready for installing add-in cards.

5.2.10

Installing PCIe Add-in Cards

The right-side and left-side riser card options support the same PCIe add-in card options. See Table 3 for the possible

configurations. The figures in this section use the left-side slot 2 riser card assembly, a PCI Express passive riser, dual slot x8 and single x16 add-in card options as the example.

Before you can install an add-in card, you must first remove the chassis cover and remove the riser card assembly from the

chassis. For instructions, see (A) and (B) in Chapter 4.

CAUTION:

When handling a PCI add-in card, observe the normal safety and ESD precautions. See Appendix A: Safety Information

for more information.

1. Turn the riser card assembly upside down so it is resting on the top of the sheet metal cage.

2. If you are replacing a PCIe add-in card in a slot, remove the rear retention screw that fastens the add-in card to the riser

card. (Figure 34 “D”)

For a full-length card, also open the card edge retainer in the front of the assembly by loosening the blue captive screw

(“B”)

3. Remove the card from the riser card socket.

4. If you are adding a PCIe card, not replacing one, in the selected slot, remove the blank filler panel from the rear bracket

of the riser card assembly. (Figure 34, “A”)

5. For a full-length add-in card, open the card edge retainer by loosening the blue captive screw. (“B”)

6. Attach the add-in card to the appropriate riser card connector. (“C”)

Be sure that the add-in card edge connector is seated in the riser card connector correctly.

7. Fasten the add-in card to the riser card assembly bracket using the rear retention screw. (“D”)

For full-length cards, also secure the card in the grooves at the slot level on the retainer bracket and tighten the blue captive thumb screw. (“D”)

Figure 34: Installing a PCIe Add-In Card in the Riser Card Assembly www.kontron.com

Installation and Maintenance Guide

8. Using the two blue touch points, install the riser card assembly into its slot (slot 2 or slot 6) on the baseboard. (Figure

35, “A”)

9. Secure the riser card assembly by tightening the captive screws (“C” and “D”).

Figure 35: Installing and Securing the Riser Card Assembly

55

10. Re-install the riser card assembly and the chassis cover. For instructions, see (RK) and (RL) in Chapter 6.

11. If this is the last task you are performing, plug in the power cord(s) and re-attach any peripheral devices.

5.2.11

Installing the RMM4 Lite Key

The Remote Management Module (RMM) solution for the CG2300 server uses RMM4 in the iBMC on the S2600CW2SK server board.

Before you can install the RMM4Lite key, you must first remove the chassis cover and the left riser card assembly. For

instructions, see (A) and (B1) in Chapter 4.

To install the RMM4 lite key: www.kontron.com

1. Press the key into the socket on the baseboard. (Figure 36, “A”)

Figure 36: Installing the RMM4 Key

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2. Re-install the left-side riser card assembly and the chassis cover. For instructions, see (RK) and (RL) in Chapter 6

3. If this is the last task you are performing plug in the power cord(s) and re-attach any peripheral devices

5.2.12

Installing an M.2 Storage Drive

A separately purchased, optional M.2 flash drive provides SATA storage. The M.2 flash drive is installed on the S2600CW2SK server board.

Before you can install an M.2 flash drive, you must first remove the chassis cover and the left riser card assembly. For

instructions, see (A) and (B1) in Chapter 4.

To install the M.2 flash drive card:

1. Connect the M.2 card to the header on the baseboard near the CMOS battery. (Figure 37, “A”)

2. Seat the other end of the M.2 card around the post on the baseboard.

3. Secure the M.2 card by fastening the screw in the post. (“B”) www.kontron.com

Figure 37: Installing an M.2 Flash Drive on the Server Board

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4. Re-install the left-side riser card assembly and the chassis cover. For instructions, see (RK) and (RL) in Chapter 6.

5. If this is the last task you are performing, plug in the power cord(s) and re-attach any peripheral devices.

5.2.13

Installing an eUSB Module

A separately purchased, optional Embedded USB flash drive (eUSB) provides local USB flash memory storage for various uses, such as system information, diagnostic partitions, and configuration data. The eUSB is installed on the S2600CW2SK server board in front of PCIe slot 3.

Before you can install an eUSB module, you must first remove the chassis cover, the left riser card assembly, and the hardware

RAID backup battery assembly. For instructions, see (A), (B1), and (F) in Chapter 4.

To install the eUSB module:

1. Locate the standoff and connector on the baseboard. (Figure 38)

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Installation and Maintenance Guide

2. Install the eUSB module onto the server board by plugging the 2x5 header on the eUSB module onto the server board USB header (“A”).

3. Press down on the eUSB module, using one finger on each side of the module’ s mounting hole, to snap the eUSB module securely in place. You will know if the module is not properly seated (snapped in place) if the module is angled instead of flat and parallel with the baseboard.

4. Fasten the eUSB module using the white plastic standoff on the baseboard. See Figure 38.

Figure 38: Installing an eUSB Flash Module on the Server Board

58

5. Re-install the left riser card assembly, the battery backup assembly, and the chassis cover. For instructions, see (RK), (RI),

and (RL) in Chapter 6.

6. If this is the last task you are performing, plug in the power cord(s) and re-attach any peripheral devices. www.kontron.com

Installation and Maintenance Guide

5.2.14

Replacing the Front Panel Board

The front panel board provides the interface to the controls at the front of the server, the power interconnect for the server board, the USB and COM2 interfaces and SD flash modules. The FP board also houses the LED/switch board that controls the front panel LEDs and the telco alarm manager.

To replace the FP board, you must first remove the chassis cover, the support cross bar and all three components attached to it, all five cables in the cable bundle bracket, the fan cage and bundle bracket, all five cables connected to the FP board.

For instructions, see (A), (D), (E1), and (G) in Chapter 4.

Figure 39 shows the location of all the connectors on the FP board.

Figure 39: Front Panel Board Connectors

59

Item

A

B

C

D

Description

TAM signal cable connector (J3)

USB/RJ45 serial stacked header

SD 0 flash module

SD 1 flash module

Item Description

E

F

G

SSI front panel power cable connector (J1)

LED/switch board power/signal cable connector (J2)

Multifunction power/signal cable connector

(J1A1)

H Front panel board USB cable connector (J4)

CAUTION : Before replacing any of the boards on the CG2300 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.

When handling the FP board, observe the normal safety and ESD precautions. See Appendix A: Safety Information for more

information.

Removing the Old Front Panel Board

1. Remove any SD flash cards in the SD module slots to save for use with the new FP board.

2. Unscrew the two fasteners on the FP board (Figure 40, “A”) and slide the board away from the front of the chassis and

over the two keyhole standoffs (“B”) to lift it up and out of the chassis. (“C”) www.kontron.com

Save the screws for reuse with the new replacement FP board.

Figure 40: Removing the Front Panel Board from the Chassis

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Installing the New Front Panel Board

1. Tilt the new FP board and slide it toward the front of the chassis so the RJ45 COM2 and USB connectors fit through the slot on the front panel of the chassis and the two keyhole slots fit over the standoffs on the front panel board shelf

bracket. (Figure 41 “A” and “B”).

2. Replace and tighten the screws on the board to secure the board to the front panel shelf bracket. (“C”) www.kontron.com

Figure 41: Installing the New FP Board

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61

3. Reconnect all of the cables on the FP board. For locations of each header on the board, see Figure 39.

4. Re-install the fan cage, the baseboard power cables, the support cross bar, and the chassis cover. For instructions, see

(RC), (RG), (RH), and (RL).

5. If this is the last task you are performing inside the chassis, plug in the power cord(s) and re-attach any peripheral devices. www.kontron.com

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5.2.15

Replacing the LED/Switch Board

The LED/switch board is mounted against the front panel of the CG2300 server chassis because it supports the LEDs and switches that are on the control panel on the front of the chassis.

Before you can replace the LED/switch board, you must first remove the chassis cover, the front bezel, and the fan cage so you can access the board from the back. You may also have to loosen the front panel board and slide it back, in order to access the

LED/switch board retaining screw. For instructions, see (A), (I), and (G) in Chapter 4.

Removing the Old LED/Switch Board

To remove the LED/Switch board:

1. Disconnect the multifunction cable on the FP board so there is enough room to unfasten the retainer screw on the top right side of the LED/switch board.

If there is not enough room to access this screw, remove (or at least slide back) the FP board. For instructions, see

“Removing the Old Front Panel Board” in Section 5.2.14.

2. The LED/switch board is also attached to the front of the chassis by two standoffs. Once the retaining screw is removed, pry the LED/switch board loose from these standoffs to remove it.

Replacing the LED/Switch Light Pipe Assembly

1. Remove the black control panel module from the front of the chassis by lifting up from the bottom and then pulling down to release the top tabs holding it into the chassis frame.

2. Position the new control panel module with the top tabs in the appropriate slots. Gently push down and in to secure the bottom of the panel in order to attach it to the LED/switch board.

Installing the New LED/Switch Board

1. Connect the LED/switch board power and signal ribbon cable to the new LED/switch board.

2. Align the left side of the LED/switch board with the two standoffs on the inside of the front panel of the chassis and gently push the board to secure it to the chassis frame.

3. Fasten the screw at the right of the LED/switch board to hold the board in place.

4. Replace the front panel board if you removed it or slid it out to work on the LED/switch board installation. For

instructions, see “Installing the New Front Panel Board” in Section 5.2.14.

5. Re-connect the multifunction cable on the FP board.

6. Re-install the fan cage, the baseboard power cables, the front bezel, and the chassis cover. For instructions, see (RC),

(RG), (RA), and (RL) in Chapter 6

7. If this is the last task you are performing inside the server chassis, plug in the power cord(s) and re-attach any peripheral devices.

5.2.16

Replacing the Telco Alarms Module (TAM) Board

The TAM board is on the right side of the CG2300 server chassis floor, just below the front panel. Before you can replace the TAM board, you must first remove the chassis cover, the support cross bar, the baseboard power cables, and the fan cage. (You do not have to remove the front panel board in order to access the TAM board). For instructions, see (A), (D), (E1), and (G)

CAUTION : Before replacing any of the boards on the CG2300 server, first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet. www.kontron.com

Installation and Maintenance Guide

When handling the TAM board, observe normal safety and ESD precautions. (See Appendix A: Safety Information” for more

information.

Removing the Old TAM Board

To remove the TAM board:

1. Unfasten the two retaining screws from the front of the chassis. (Figure 42)

2. Disconnect the TAM signal cable that is connected to the FP board. (Figure 42)

3. Disconnect the alarms cable that is routed to the rear of the chassis. (Figure 42)

4. Remove the TAM board from the chassis by pulling it away from the front panel of the chassis. (Figure 42)

Figure 42: Removing the TAM Board

63

Installing the New TAM Board

1. Slide the new TAM board toward the front panel and align it with the two holes for the retaining screws. (Figure 42)

2. Fasten the retaining screws from the front panel of the chassis to hold the board in place. (Figure 42)

3. Connect the alarms cable from the FP board to the TAM board. (Figure 42)

4. Connect the alarms cable from the rear of the chassis to the TAM board. (Figure 42)

5. Re-install front bezel, the fan cage, the baseboard power cables, the support cross bar, and the chassis cover. For

instructions, see (RA), (RC), (RG), (RH), and (RL) in Chapter 6.

6. If this is the last task you are performing inside the server chassis, plug in the power cord(s) and re-attach any peripheral devices.

5.2.17

Replacing the Fan Control Board (FCB)

The fan control board is located on the chassis floor in front of the server board and just behind the fan cage and the cable tray.

The fan control functions are controlled by the fan controller IC. This controller monitors the “Fan Present” signals from each of the fan positions, drives the “Fan PWM” signals, monitors the “Fan Tach” signals, and drives the “Fan Fail” signals. Fan speed is www.kontron.com

Installation and Maintenance Guide controlled using temperature sensors located on the server board. When a fan fault is detected the fan controller drives the “Fan

Fault” signal “ON” in the fault LED on the fan assembly. Simultaneously, a composite fan fault LED, visible at the chassis front bezel, is turned “ON” on the front panel LED board.

Before you can replace the fan control board, you need to remove the chassis cover, the support cross bar (and all components attached to it), the baseboard power cables, the fan cage and the FCB cables. For instructions, see (A), (D), (E1), (G), and (E5) in

Chapter 4.

Removing the Old FCB

To remove the fan control board from the chassis:

1.

Three fan cables for the fan pairs (if not already disconnected when removing the fan cage)

2.

Unfasten the five screws on the fan control board that fasten it to the chassis floor. See Figure 43 for the locations of these

screws. Save the screws to use when installing the new fan control board.

3.

Lift the fan control board out of the chassis.

64 www.kontron.com

Figure 43: Fan Control Board Layout

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65

Installing the New FCB

To install the new fan control board:

1. Using the five screws saved from removing the old board, fasten the new fan control board to the chassis floor. (Figure

43).

2. Re-connect the fan control cables. For instructions, see (RD) in Chapter 6.

3. Re-install the fan cage, the baseboard power cables, the support cross bar, and the chassis cover. For instructions, see

(RC), (RG), (RH), and (RJ) in Chapter 6.

4. If this is the last task you are performing inside the server chassis, plug in the power cord(s), and re-attach any peripheral devices. www.kontron.com

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5.2.18

Replacing the Power Distribution Board (PDB)

The power distribution board (PDB) routes power from the power supply module(s) to the rest of the server through an integral wiring harness.

To replace the PDB, first remove the following components:

»

Top cover

»

Support cross bar and all components attached to it

»

SAS HDD backplane board

»

All cables from the PDB at the connections on the other end (The cables are soldered onto the PDB and the new board has a new set of cables attached.)

»

»

»

»

Baseboard SSI main power cable (from the 24-pin connector on the baseboard; bundle soldered on the PDB)

CPU and DIMM power cables (one for each CPU, from the 8-pin connectors on the baseboard; soldered on the PDB)

Fan control board power cable (from the 12-pin connector on the fan control board, soldered on the PDB)

HDD backplane board power cable (from the HSBP board, soldered on the PDB)

» Auxiliary I/O power dongle (from any auxiliary PCI adapters installed and routed out of the PCI air baffle, soldered on the PDB)

» Baseboard SSI power control signal cable (from the baseboard, soldered on the PDB)

For instructions, see (A), (D), (H), (E1), (E5), and (E4) in Chapter 4.

Refer to Figure 12: Cable Routing” and Table 1: Cable Connections” for the location of the connectors where each cable is

disconnected.

CAUTION: Before replacing any of the boards on the CG2300 server, first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.

When handling the power distribution board, observe the normal safety and ESD precautions. See Appendix A: Safety Information

for more information.

Removing the Old PDB

1. Slide the power supply module(s) out a few inches to disengage it from the PDB.

2. Loosen the two screws that secure the PDB bracket to the chassis and save them for re-installing the new PDB assembly.

(Figure 44, “A”)

3. Gently pull the PDB and all its attached cables out of the chassis. (“B”). www.kontron.com

Figure 44: Removing the PDB from the Chassis

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67

4. Remove the bracket from the PDB and save it and the two screws for use with the new PDB. (Figure 45)

Figure 45: Removing the PDB Mounting Bracket www.kontron.com

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Installation and Maintenance Guide

Installing the New PDB

1. Fasten the PDB bracket to the new PDB with the two screws reserved from removing the old PDB. (Figure 46)

Figure 46: Attaching the PDB Mounting Bracket

2. Place the PDB back into the chassis and fasten the bracket to the chassis floor with the remaining two screws. (Figure 47,

“A” and “B”). www.kontron.com

Figure 47: Installing the New PDB in the Chassis

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69

3. Connect all of the new cables on the new PDB to their connectors on the SAS backplane, server board, and fan control board, being careful to route them as low as possible so as not to interfere with other components or air flow. For

instructions, see (RE), (RG), and (RD) in Chapter 6.

4. Place the new auxiliary I/O cable/dongle in the PCI air baffle and re-attach the baffle to the side wall of the chassis. (Figure

47, “C” and “D”)

5. Re-install the SAS HDD backplane board and surrounding air baffle, the support cross bar, and the chassis cover. For

instructions, see (RB), (RH) and (RL) in Chapter 6.

6. Push the power supply module(s) back into place so they are mated with the PDB.

7. If this is the last task you are performing inside the server chassis, plug in the power cord(s), and re-attach any peripheral devices. www.kontron.com

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5.2.19

Replacing the S2600CW2SK Server Board

The CG2300 Carrier Grade Server uses the Intel® server board S2600CW2SK. To replace the server board, the following components must be removed first:

»

Top chassis cover

»

Riser card assemblies

»

Processor air duct

»

RMM4Lite key (if used)

»

Hardware RAID controller board (if used)

»

SuperCap battery backup (if used)

»

eUSB module (if used)

»

.M. 2 module (if used)

»

Support cross bar

»

All cables attached to the baseboard:

»

Baseboard power cables

»

Baseboard signal cables

»

Fan I2C cable

»

Front panel board USB cable

»

SAS 1 cable and SAS 2 cable (which will be on baseboard or the hardware RAID board, if used)

»

HSBP I

2

C/HDD LED cable

For instructions, see (A), (B), (C), (D), (E), and (F) in Chapter 4, and the following other sections:

5.2.7: “Installing a Hardware RAID Controller”, 5.2.11: “Installing the RMM4 Lite Key”, 5.2.12: “Installing an M.2 Storage

Drive”, and 5.2.13: “Installing an eUSB Module”.

In addition, you will probably want to remove the following components for reuse on the replacement server board if it hasn’t already been populated with spare components:

»

Heat sink(s)

»

Processor(s)

»

All DIMMs

For instructions, see the following sections: “Removing a Heat Sink” and “Removing a Processor” in 5.2.4 and 5.2.3: “Replacing or Removing Memory DIMMs”.

If you want to reuse components from this server board, you can remove them now or after you have removed the server board from the chassis.

CAUTION : Before replacing any of the boards on the CG2300 server, first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.

When handling the server board, observe the normal safety and ESD precautions. See Appendix A: Safety Information for more

information. www.kontron.com

Installation and Maintenance Guide

Removing the Old Server Board

1. Loosen all nine screws holding the server board to the chassis and save them for use with the new server board. See

Figure 48 “A” for the location of these screws.

2. Unscrew the standoff for the eUSB module and save it for reuse with the new server board.

3. Tilt the server board up at the front edge and lift it from the chassis being careful to clear the rear panel of the chassis.

(Figure 48, “B” and “C”)

Figure 48: Removing the Server Board

71

Installing the New Server Board

1. Set the replacement server board in place.

Insert the rear edge of the board first and line up the I/O ports with the slots in the rear panel of the chassis. www.kontron.com

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2. Make sure all three self-aligning standoffs go through the holes at the front of the board.

NOTE

: If the standoffs are misaligned when the board is screwed down the holes will be damaged and the standoffs may be cross-threaded.

3. Fasten the server board to the chassis base with the nine screws that were removed and saved.

4. If the new server board does not have components pre-installed and you are re-using components from the old server board, re-install the memory DIMMs, processor(s), and heat sink(s).

For instructions, see Section 5.2.3 “Replacing or Removing Memory DIMMs”, 5.2.4 “Adding or Replacing a Processor”

and 5.2.5 “Installing a Heat Sink”.

5. Re-install RMM4Lite key, if used, the hardware RAID controller board and battery backup, if used, the eUSB module, if used, the M.2 flash drive, if used.

For instructions, see 5.2.11 “Installing the RMM4 Lite Key”, 5.2.7 “Installing a Hardware RAID Controller” and 5.2.13

“Installing an eUSB Module”.

6. Re-install all cables disconnected when the old server board was removed, the support cross bar, the processor air

duct, the riser card assemblies, . For instructions, see (RE), (RF), (RG), (RH), (RJ), and (RK) in Chapter 6.

7. Re-connect the TAM alarms cable to the alarms connector on the chassis rear panel. For instructions, see “Installing

the New TAM Board” in 5.2.16.

8. Re-install the chassis cover. For instructions, see (RL) in Chapter 6.

9. If this is the last task you are performing inside the server chassis, plug in the power cord(s), and re-attach any peripheral devices.

5.2.20

Replacing the SAS Backplane

The six-slot SAS backplane board is located at the rear of the HDD drive bay assembly. It is held in place by a cover plate on top of the HDD bay assembly that goes over the top edge of the backplane board. There is also a black plastic air duct surrounding the drive bay on the right side and rear of the assembly.

CAUTION: Before replacing any of the boards on the CG2300 server, first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.

When handling the SAS backplane board, observe the normal safety and ESD precautions. See “Appendix A: Safety Information”

for more information.

Removing the Old SAS Backplane Board

In order to replace the SAS backplane board, you need to first remove the following components: the chassis cover and the front

bezel. For instructions, see (A) and (I) in Chapter 4.

Once the SAS backplane board in accessible, you also need to disconnect the power cable and the two SAS connectors. For

instructions, see (E4) in Chapter 4.

NOTE:

The complete procedure for removing the SAS backplane board is covered in (H) in Chapter 4.

1. Once the backplane board is removed and the cables disconnected, remove the HDD air duct from the old backplane

board by loosening the two screws on the backplane. (Figure 49, “A”)

2. Save the air duct to reuse with the new board. (“B”) www.kontron.com

73

Figure 49: Removing the Air Duct from the Backplane Board

Installation and Maintenance Guide

Installing the New SAS Backplane Board

NOTE

: The complete procedure for reassembling the backplane board, cables, air duct, and cover plate is (RB) in Chapter 6.

1. Attach the HDD air duct to the new SAS backplane board using the two retained screws. (Figure 50, “A” and “B”))

2. Connect the four cables into the back of the backplane board. Be careful that the HSBP I

2

C/HDD LED cable does not catch

on the corner of the backplane board or the air duct. For instructions, see (RE) in Chapter 6.

3. Secure the six-slot HDD backplane in place with the cover plate, lock in the hard drives, re-attach the front bezel and the

chassis cover. For instructions, see (RB) in Chapter 6.

4. If this is the last task you are performing inside the server chassis, plug in the power cord(s), and re-attach any peripheral devices.

Figure 50: Re-Attaching the Backplane Board to the Air Duct www.kontron.com

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5.3 Tasks with the Chassis Closed

The procedures covered in this section all involve hot-swappable components that do not require disconnecting power to the system or removing the top chassis cover.

5.3.1

Adding or Replacing Hard Disk Drives

Up to six hot-swappable SAS hard disk drives can be installed in the CG2300 server. The drives go into carriers that connect to the SAS backplane board once the carriers with drives attached are inserted back into the drive bay slots. The CG2300 server ships with six drive carriers.

While you must remove the front bezel to add or replace a hard drive in one of the drive slots, it is not necessary to remove the chassis cover or to power down the system. The hard drives are hot-swappable.

CAUTION : If you install fewer than six hard disk drives, to maintain proper cooling the unused drive slots must contain the empty carriers with filler panels that ship with the server.

The CG2300 server does not support all SAS HDD or SATA SSD disk drives. To see a list of validated manufacturers and drive models, refer to the THOL. The latest version of the THOL is located on the Kontron support website at http://cbu.kontron.ca

.

(CRMS – CG2300 – Test Hardware and Operating System List (THOL)).

NOTES

:

SATA rotating HDDs are not recommended for use in this system because they are sensitive to rotational vibration from system fan blades.

The complete procedure for adding or replacing hard disk drives is covered in Section 3.1 “Adding or Replacing Hot-Swappable

Hard Disk Drives”.

5.3.2

Adding or Replacing a Power Supply Unit

Adding a Second Power Supply Module

Depending on the model ordered, the server has one AC or one DC power supply module. A second power supply provides redundancy. The power supply modules are hot-swappable, so no chassis components have to be removed to add or replace a module. To add a second power supply module:

1. Remove the filler panel by pressing and holding the green safety lock downward and using the handle to pull the filler

panel out of the slot. (Figure 51 “A” and “B”)

www.kontron.com

Figure 51: Removing the PSU Filler Panel

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75

2. Insert the new power supply by pressing and holding the green safety lock downward (Figure 52, “A”) and using the

handle to slide the power supply into the slot until it latches into place. (“B”)

Figure 52: Installing a PSU in the Second Slot www.kontron.com

Installation and Maintenance Guide

3. If you are installing a DC power supply, there are two threaded studs for chassis enclosure grounding.

A 90°standard barrel, two-hole, compression terminal lug with 5/8-inch pitch suitable for a #14-10 AWG conductor must be used for proper safety grounding. A crimping tool may be needed to secure the terminal lug to the grounding cable.

Figure 53: DC Power Supply Grounding

76

Replacing a Power Supply in Either Slot

Power Supply Units (PSUs) are hot-swappable, but you do need to unplug the power cord from the failed PSU to reconnect it with the new one. If you are replacing the main PSU and have a redundant PSU in your system, power will switch over to the redundant unit while you replace the main unit.

1. Unplug the power cord from the PSU being replaced. The Power Supply Status LED shows which power supply has

failed. (Figure 52)

2. Press and hold the green safety lock downward and using the handle, pull the failed power supply out of the slot.

3. Press and hold the green safety lock downward (“A”) and using the handle, slide the new power supply into the slot until it latches into place. (“B”)

5.3.3

Installing the Server in a Rack

Several different rack mounting kits are available, depending on whether you need 2-post or 4-post mounting and whether you need 19-inch or 23-inch rack widths. Also available are a basic slide rail kit and a rail enabling kit. For detailed information about the rack mounting kits and how to order them, see the

CG2300 Carrier Grade Server Configuration Guide.

Ordering Guide). Installation instructions are included in each of the rack mounting kits.

The latest version of the Configuration Guide is located on the Kontron support website at http://cbu.kontron.ca

. (CRMS – CG2300 - www.kontron.com

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Connecting the Power Cord

NOTE:

When using a rack, wait to install the power cord(s) until after the server is in the rack.

Equipment Rack Precautions

CAUTION: ANCHOR THE EQUIPMENT RACK — The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies. The equipment rack must be installed according to the manufacturer’s instructions. You must also consider the weight of any other device installed in the rack.

Mains power disconnect — The power cord(s) is considered the mains disconnect for the server and must be readily accessible when installed. If the individual server power cord(s) will not be readily accessible for disconnection then you are responsible for installing a power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire rack, not just to the server(s). To remove all power, two power cords must be removed.

Grounding the rack installation — To avoid the potential for an electrical shock hazard, for AC power you must include a third wire safety ground conductor with the rack installation. For DC power the two studs for chassis enclosure grounding must be used for

proper safety grounding. See Figure 53in Section 5.3.2, “Adding or Replacing a Power Supply Unit” for the location of the ground

studs. With AC power, if the server power cord is plugged into an outlet that is part of the rack, then you must provide proper grounding for the rack itself. If the server power cord is plugged into a wall outlet, the safety ground conductor in the power cord provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it.

AC overcurrent protection — When AC power is used, the server is designed for a line voltage source with up to 20 amperes of overcurrent protection per cord feed. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server. The overall current rating of a server configured with two power supplies is less than 6 amperes.

CAUTION: Temperature — The operating temperature of the server, when installed in an equipment rack, must not go below 5°C

(41°F) or rise above 40°C (104°F) ). Extreme fluctuations in temperature can cause a variety of problems in the server. www.kontron.com

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6 Reassembling Server Components

6.1 Before Beginning These Tasks

Before working with the server product, pay close attention to the safety instructions provided in this manual. See Appendix A,

“Appendix A: Safety Information ”

WARNING

:

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on the server when handling parts.

NOTE:

Except where noted, the tasks in this chapter require the server to be turned off and the power cord(s) and any peripheral devices attached to the server disconnected.

6.1.1

Tools and Supplies Needed

»

#1 and #2 Phillips (cross-point) screwdrivers (or interchangeable tip screwdriver with #1 and #2 Phillips bits)

»

Personal grounding device such as an anti-static wrist strap and a grounded conductive pad

6.1.2

System References

All references to left, right, front, rear, top, and bottom assume that you are facing the front of the server, as it would be positioned for normal operation.

6.2 (RA) Re-Installing the Front Bezel

NOTE:

The server does not have to be powered down just to reinstall the front bezel.

1. Insert the tabs on the left side of the bezel into the slots on the front panel of the chassis.

2. Move the bezel toward the right and align it on the front panel pins. (Figure 54, “A”)

3. Snap the bezel into place and tighten the retention screw to secure it. (“B”) www.kontron.com

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Figure 54: Re-Attaching the Front Bezel

Installation and Maintenance Guide

6.3 (RB) Re-Installing the SAS Hot-Swap Backplane (HSBP) Board

When handling the SAS backplane board, observe the normal safety and ESD precautions. See “Appendix A: Safety Information”

for more information.

The six-slot SAS backplane board is held in place by a cover plate on top of the HDD bay assembly that goes over the top edge of the backplane board. There is also a black plastic air duct surrounding the drive bay on the right side and rear of the assembly.

To re-install the SAS backplane board:

1. Re-connect the four SAS HDD cables to the HSBP board. For instructions, see (RE) in Chapter 6.

2. Re-install the SAS backplane board and air duct. (Figure 55, “A” and “B”).

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Figure 55: Re-Installing the Backplane Board

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3. Secure the six-slot HDD backplane in place by placing the cover plate over the HDD bay assembly, the backplane and the air

duct. (Figure 56 “A” and “B”)

4. Re-fasten the screw that holds the cover plate in place. ( “C”) www.kontron.com

Figure 56: Re-Attaching the Cover Plate

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5. Lock in all the hard drives so they engage with the backplane.

6. Re-attach the front panel bezel and the chassis cover. For instructions, see (RA) and (RL) in Chapter 6.

7. If this is the last task you are performing inside the server chassis, plug in the power cord(s), and re-attach any peripheral devices.

6.4 (RC) Re-Installing the Cable Bundle Bracket and Fan Cage

The cable bundle bracket is under the support cross bar and just behind the fan cage. It is attached to the fan cage by two small screws. Because both of these components need to be removed and are fastened together, they are treated as one assembly.

To re-install the cable bundle bracket and fan cage:

1. Fasten the fan cage (with the cable bracket attached) to the chassis floor using the two screws set aside when it was removed. www.kontron.com

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2. Reconnect all three power cables for the fan pairs on the fan control board. For instructions, see (RD) here in Chapter 6

3. Put the baseboard power cable bundles back onto the cable bundle bracket and re-connect the cables to the

baseboard. For instructions, see (RG) here in Chapter 6.

4. Place the three fan pairs that were set aside back into the fan cage.

6.5 (RD) Re-Connecting the Fan Control Cables

The fan control board has the following cables:

»

Fan Control Board PWR/SIG cable, which is part of the FP board multifunction connection that coordinates signals to the front panel

For the location of the FCB PWR/SIG connector (J1A1) on the FCB, see Figure 43 in Section 5.2.17.

»

Fan I

2

C cable, which connects the baseboard and the fan control board to provide fan control signals

NOTE:

This cable, also known as the IPMB cable, is covered in (RF) here in Chapter 6.

»

Fan Pair (Fans 1-2), Fan Pair (Fans 3-4), Fan Pair (Fans 5-6) cables, which each connect the FCB with a fan pair in the fan cage

For the location of the three fan pair connectors (J3A1, J6A1, J9A1) on the FCB, see Figure 43 in Section 5.2.17.

These cables are connected mechanically on the fan pairs in the fan cage.

»

Fan Control Board Power cable, which provides power from the PDB (soldered) to the FCB and the six fans

For the location of the FCB power connector (J9A2) on the FCB, see Figure 43 in Section 5.2.17.

If any cables have to be reconnected at the other end, not just on the FCB, for the connector locations, see Figure 12, “Cable

Routing” and Table 1, “Cable Connections”.

6.6 (RE) Re-Connecting the HSBP Board Cables

The following cables all connect to the hot-swap backplane board at the back of the SAS HDD drive bay assembly:

»

SAS HDD Backplane board power cable that provides power from the PDB to the HSBP and up to six SAS HDDs

For the location of the power connector (J11) on the HSBP, see Figure 55 in (RB) here in Chapter 6.

The other end of this cable is soldered onto the PDB.

»

SAS-1 (HDD 0-3) cable that connects the HSBP board to the SAS_0-3 connector on the baseboard or to an optional hardware RAID controller board

For the location of the SAS-1 connector (MINISAS0, J1) on the HSBP, see Figure 55 in (RB) here in Chapter 6.

For the location of the SAS_0-3 connector (J1H3) on the baseboard, see Figure 12: Cable Routing” in (E) in Chapter 4.

For the location of the SAS-1 connector on a hardware RAID controller card, see Figure 30 in Section 5.2.7 “Installing a

Hardware RAID Controller”.

»

SAS-2 (HDD 4-5) cable that connects the HSBP board to the SAS_4-7 connector on the baseboard or to an optional hardware RAID controller board

For the location of the SAS-2 connector (MINISAS1, J3) on the HSBP, see Figure 55 in (RB) here in Chapter 6.

For the location of the SAS_4-7 connector (J1H3) on the baseboard, see Figure 12: Cable Routing” in (E) in Chapter 4.

For the location of the SAS-1 connector on a hardware RAID controller card, see Figure 30 in Section 5.2.7 “Installing a

Hardware RAID Controller”.

Once you have reconnected the HSBP cables to the backplane board, you need to re-install the backplane board, replace the cover plate, replace the HDD carriers in the drive bay, and re-attach the front bezel. For instructions, see (RB) and (RA) here in

Chapter 6.

6.7 (RF) Re-Connecting the Baseboard Signal Cables

Signal side cables connect to the baseboard on the left side. See Figure 12: Cable Routing” in (E) in Chapter 4.

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Baseboard to Front Panel Board Signal Cables

These cables all have a baseboard connection and a front panel board connection.

SSI Front Panel Board Cable

The SSI front panel board signal cable connects the front panel board connector (J1) with the baseboard (SSI_FRONT_PANEL,

J1A2).

For the location of the baseboard SSI front panel board connector, see Figure 12: Cable Routing” in (E) in Chapter 4.

For the location of the SSI power control signal connector on the FP board, see Figure 39 in Section 5.2.14.

Serial Cable

The serial cable is part of the multifunction front panel board power and signal cable As part of the multifunction front panel board cable, along with the HDD LED cable and COM2, the serial cable interconnects the front panel board (FP board) with the fan control board, the baseboard, and the HDD LEDs.

For the location of the multifunction cable connector on the FP board (J1A1), see Figure 39 in Section 5.2.14.

For the location of the serial connector on the baseboard (SERIAL_A), see Figure 12: Cable Routing” in (E) in Chapter 4.

Front Panel Board USB Cable

The front panel board USB cable connects the baseboard to the FP board to provide USB 2.0 signals.

For the location of the baseboard USB connector (USB-5-6, J1K1), see Figure 12: Cable Routing” in (E) in Chapter 4.

For the location of the USB connector on the FP board (J4), see Figure 39 in Section 5.2.14.

Other Baseboard Signal Cables

IPMB/Fan

I 2 C

Cable

The IPMB cable (aka Fan I

2

C) connects the baseboard with the fan control board (FCB) to provide fan control signals.

For the location of the IPMB connector (J1D4) on the baseboard, see Figure 12: Cable Routing” in (E) in Chapter 4.

For the location of the FCB I

2

C connector (J8A1), see Figure 43 in Section 5.2.17.

HSBP I 2 C Cable

The HSBP I 2 C cable connects the HDD HSBP (hot-swap backplane) to the baseboard and the front panel board to provide HDD

LED signal control on the disk drive carriers and on the system front panel.

For the location of the HSBP I 2

C connector (J2) on the HDD backplane, see Figure 55 here in (RB) Chapter 6.

For the location of the HSBP I 2

C/HDD LED connector (HDD-LED) on the FP board, see Figure 39 in Section5.2.14.

For the location of the HSBP I

2

C connector (J1D3) on the baseboard, see Figure 12: Cable Routing” in (E) in Chapter 4.

6.8 (RG) Re-Connecting the Baseboard Power Cables

The four baseboard power side cables all run from the power distribution board, across the cable bundle bracket in a protective cover, to their connectors on the baseboard.

Main Power

The baseboard SSI main power cable provides power to the baseboard and the power supply with the “PS-ON” signal from the power distribution board. The cable is soldered to the PDB and connected to MAIN_PWR (J9G1).

For the location of the connector on the baseboard, see Figure 12: Cable Routing” in (E) in Chapter 4.

To reconnect the main power cable:

1. Run the cable bundle across the cable bundle bracket and connect it to the baseboard.

2. If present, re-cover with the black insulator covering. www.kontron.com

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PMBus (SSI Power Control) Cable

This cable sends PMBus signals between the power supplies and the baseboard. It is soldered on the PDB side and connects to the baseboard PMBus connector (J9E1) on the other end.

For the location of the PMBus connector on the baseboard, see Figure 12: Cable Routing” in (E) in Chapter 4.

To reconnect the PMBus cable:

1. Run the cable across the cable bundle bracket and connect it to the baseboard.

2. Re-cover with the black insulator covering (if present).

CPU 1 and CPU 2 Power Connectors

The CPU1 and CPU2 power cables bring power from the power distribution board to the CPUs (and their DIMMs).

Both cables are soldered to the PDB and only have connectors on the baseboard side.

The CPU1 cable connects to the baseboard at the front of the board near the CPU1 DIMMs, (

CPU_1_PWR, J8K2)

.

The CPU2 cable is routed through another black insulator along the right chassis wall to a connector at the rear right side of the board, (CPU_1_PWR, J9A2).

For the locations of these cables, see Figure 12: Cable Routing” in (E) in Chapter 4.

To reconnect the CPU1 and CPU2 power cables on the baseboard:

1. Run the cable bundles across the cable bundle bracket and connect them to the baseboard. (Figure 57)

2. Re-cover the black insulator covering the CPU 1 and CPU 2 power cable bundles in the cable bracket (if present).

Figure 57: Routing the CPU Power Cables www.kontron.com

Installation and Maintenance Guide

6.9 (RH) Re-Installing the Support Cross Bar

The support cross bar secures several components, some optional, in the chassis. It is the divider between the front and back.

The top cover can be pushed back to the cross bar without powering down the system in order to service hot-swappable components in the front of the chassis. In contrast, some components in the front of the chassis, such as the front panel board or the power distribution board, cannot be replaced without first removing the cross bar (along with all the components attached to it). This procedure is necessary in order to have enough space to access these front chassis components.

To re-install the support cross bar:

1. Reposition the support cross bar in the chassis and secure it with the three reserved screws. (Figure 11)

Figure 58: Re-Installing the Support Cross Bar

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2. Re-attach each of the components that were removed from the support cross bar. Tighten the captive retentive screws.

For the possible components and their positions on the cross bar, see Figure 10.

For instructions about re-installing the processor air duct, the optional hardware RAID battery backup assembly and

the riser card assemblies, see (RI), (RJ), and (RK) here in Chapter 6.

6.10 (RI) Re-Installing the SuperCap Battery Backup

Re-installing the SuperCap battery backup module entails fastening it to the support cross bar.

Figure 31 shows how the battery backup is connected to the hardware RAID controller and positioned on the support cross bar.

www.kontron.com

Installation and Maintenance Guide

To re-install the battery backup module:

1. Position the SuperCap backup battery assembly over the support cross bar. (Figure 59, “A”)

2. Tighten the captive screw that fastens the battery backup to the support cross bar. (“B”)

Figure 59: Re-Installing the Battery Backup

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6.11 (RJ) Re-Installing the Processor Air Duct

The air duct is required to ensure proper air flow within the chassis, so be sure that it is in place again before re-installing the chassis cover.

1. Place the processor air duct over the processor sockets and DIMMs. Align the front tabs with the captive screws on the

support cross bar. (Figure 60)

(The air duct is secured when the right riser card assembly is mounted on the support cross bar above it.) www.kontron.com

Figure 60: Re-Installing the Processor Air Duct

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6.12 (RK) Re-Installing a Riser Card Assembly

This procedure covers both the right and left riser card assemblies.

6.12.1

Re-Installing the Left Riser Card Assembly

To re-install the riser card assembly:

1. Position the riser front tabs over the holes on the PCI support cross bar. (Figure 61).

2. Using the blue touch points on the top of the assembly (“A”), press down to mate the riser card with the header on the server board (“B”, slot 2 for the left-side riser) www.kontron.com

Figure 61: Re-Installing the Left Riser Card Assembly

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NOTES

: 1) To avoid damaging the card edge, be sure that the card is lined up straight with the header, not on an angle.

2) If a hardware RAID controller card is installed in PCI slot 3, be careful not to damage the diagnostic pins at the back of the card next to the rear chassis panel when re-installing the left-side riser assembly.

3. Align and then tighten the blue captive retention screws at the front of the assembly with the holes on the support cross bar (“C”) and on the rear of the chassis. (“D”.

4. Replace the chassis cover. For instructions see (RL) here in Chapter 6.

6.12.2

Re-Installing the Right Riser Card Assembly

To re-install the riser card assembly:

1. Position the riser front tabs over the holes on the PCI support cross bar (over the processor air duct). (Figure 62).

2. Using the blue touch points on the top of the assembly (“A”), press down to mate the riser card with the header on the server board (“B”, slot 6 for the right-side riser) www.kontron.com

Figure 62: Re-Installing the Right Riser Card Assembly

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NOTE

: To avoid damaging the card edge, be sure that the card is lined up straight with the header, not on an angle.

3. Align and then tighten the blue captive retention screws at the front of the assembly with the holes on the support cross bar (“C”) and on the rear of the chassis. (“D”.

4. Replace the chassis cover. For instructions see (RL) here in Chapter 6.

6.13 (RL) Re-installing the Chassis Cover

When you are finished working inside the chassis, always put the cover back on before powering on the server again. This step is required to ensure proper cooling.

1. Starting from the rear of the chassis, align the tab on the rear right edge of the cover with the lock bracket on the outside of the rear panel and place the cover down over the chassis with the side edges outside the chassis walls.

(Figure 63)

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Figure 63: Re-Attaching the Chassis Cover

Installation and Maintenance Guide

2. Slide the cover forward until it clicks into place. (“A”)

3. Install the shipping screw if tooled entry is required or if the unit will be shipped. (“B”)

4. Replace the two shoulder screws (one on each side) to fasten the cover to the chassis frame. (“C”)

5. Torque screws to 8 lb*in.

6. Reconnect all peripheral devices and the power cord(s).

CAUTION : This unit must have the cover installed when it is running to ensure proper cooling. www.kontron.com

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7 Server Utilities

7.1 Using the BIOS Setup Utility

This section describes the BIOS Setup utility, which is used to change configuration values for the Kontron CG2300 Carrier Grade

Server. The BIOS Setup can be run with or without an operating system present.

7.1.1

Using BIOS Setup

BIOS Setup can be used for the following purposes:

»

Selecting a particular boot device

»

Adjusting settings for the processor, memory, and other devices

»

Configuring RAS, acoustic, and performance settings

»

Setting security and server management options

»

Viewing hardware and system information

»

Restoring settings after replacing the baseboard battery

NOTE: Most modern devices do not require manual configuration, so many users will never need to use BIOS Setup.

7.1.2

Starting Setup

After you turn on or reset the server, BIOS prepares the server to boot an operating system. During this time, the following prompt will be displayed:

Press <F2> to enter SETUP

Pressing F2 when prompted invokes BIOS setup. The BIOS continues to perform necessary initialization procedures and then displays the BIOS Setup menus.

7.1.3

If You Cannot Access Setup

If you are not able to access BIOS Setup, you may need to restore the BIOS options to their factory settings. For instructions on restoring factory defaults, see Section 8.1 in the

S2600CW Technical Product Specification

.

7.1.4

Setup Menus

Each BIOS Setup menu page has a number of features. Except for features that only display automatically configured information, each feature is associated with a value field with user-selectable parameters. These parameters can be changed if you have adequate security rights. Value fields are inaccessible if the value cannot be changed.

Table 4 describes the keyboard commands available in the BIOS Setup menus.

Table 4: Keyboard Commands

Key

<F1>

← →

Description

Help - Pressing F1 on any menu invokes the general Help window.

The left and right arrow keys are used to move between the major menu pages. The keys have no effect if a submenu or pick list is displayed.

Select Item up - The up arrow is used to select the previous value in a menu item’s option list, or a value field pick list. Pressing the Enter key activates the selected item.

Select Item down - The down arrow is used to select the next value in a menu item’s option list, or a value field pick list. Pressing the Enter key activates the selected item. www.kontron.com

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Key

F5/-

F6/+

<Enter>

<Esc>

<F9>

<F10>

Description

Change Value - The minus key or the F5 function key is used to change the value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list.

Change Value - The plus key or the F6 function key is used to change the value of the current menu item to the next value. This key scrolls through the values in the associated pick list without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboard, but it has the same effect.

Execute Command - The Enter key is used to activate submenus when the selected feature is a submenu, or to display a pick list if a selected feature has a value field, or to select a sub-field for multi-valued features like time and date. If a pick list is displayed, the Enter key undoes the pick list and allows another selection in the parent menu.

Exit - The ESC key provides a mechanism for backing out of any field. This key undoes pressing the Enter key. When the ESC key is pressed while editing a field or selecting menu features, the parent menu is re-entered. When the ESC key is pressed in any submenu, the parent menu is re-entered. When the ESC key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded.

Setup Defaults - Pressing F9 causes the following message to appear:

Setup Confirmation

Load default configuration now?

[Yes] [No]

If Yes is selected and the Enter key is pressed, all Setup fields are set to their default values. If No is selected and the Enter key is pressed, or if the ESC key is pressed, the screen returns to where it was before F9 was pressed without affecting any existing field values.

Save and Exit - Pressing F10 causes the following message to appear:

Setup Confirmation

Save Configuration changes and exit now?

[Yes] [No]

If Yes is selected and the Enter key is pressed, all changes are saved and Setup is exited. If No is selected and the Enter key is pressed, or the ESC key is pressed, the screen returns to where it was before F10 was pressed without affecting any existing values.

7.2 Upgrading the BIOS

The upgrade utility lets you upgrade the BIOS in flash memory. The code and data in the upgrade file include the following:

»

On-board system BIOS, including the recovery code

»

BIOS Setup Utility and strings.

»

On-board video BIOS, SCSI BIOS, and other option ROMs for devices embedded on the server board.

»

OEM binary area

»

Microcode

»

Splash Screen

7.2.1

Preparing for the Upgrade

The steps below explain how to prepare to upgrade the BIOS, including how to record the current BIOS settings and how to obtain the upgrade utility.

NOTE: In the unlikely event that a BIOS error occurs during the BIOS update process, a recovery process may need to be followed to return the system to service. See Section 1.4, “Additional Information and Software” for additional information. www.kontron.com

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7.2.2

Updating the System Firmware

WARNING

: Do not power off or reset the system while the update is in progress. Do not interrupt the BIOS POST during the first system reboot.

To update the CG2300 server firmware, follow the standard update procedure in the embedded EFI shell.

NOTE

: Components (e.g., BIOS, BMC, ME, SDR) can be updated individually as shown below, but upgrading the full package is recommended to avoid possibly running incompatible firmware components.

The update package is available at www.kontron.com

/ (search for CG2300, click on DOWNLOAD: CG2300 Software Update

Package)

1. Uncompress the update package and copy the contents to a USB flash drive.

2. Insert the USB flash drive into any of the USB ports on the system.

3. Power up the system and boot the EFI shell. (Press F6 and select “EFI”)

4. Run the command “map-r” in the EFI shell to mount the USB flash drive.

5. Run the command “fs0” to change the active device to the USB flash drive.

The USB key can also be mounted to “ fs1

”. The fs# depends on the results from the “map-r” command.

6. Change the directory to the folder that stores the firmware package. (e.g., cd NewFW-CG2300)

7. Type in “updALL.nsh” at the shell prompt to initiate updating the BIOS and all firmware. (See steps below for updating single components instead.)

8. When prompted for the FRUSDR update, select the either the option to update only the SDR or the option to update both the FRU and SDR.

9. Answer the rest of the FRUSDR prompts as you want.

10. Provide input to the additional prompts. (Updating each specific FRU area is optional; “Yes” or “No”)

11. When the FRU update is complete, the system returns to the EFI shell prompt.

Type “Reset” to reset the system.

The system takes three minutes or so to reboot so it can actually update the firmware. Do not interfere with this process.

12. During POST, press <F2> to enter the BIOS setup.

13. In the BIOS Setup screens, verify that the BIOS, ME, BMC, and FRUSDR revisions were loaded.

14. Press <F10> and answer “Yes” to load the BIOS setup defaults.

15. Configure the BIOS settings you want.

16. Save the settings and reboot the system.

To update single components (e.g., BIOS, BMC, ME, SDR), type in one of the following scripts at step 7 in the procedure above:

BIOS: updBIOS.nsh

BMC: updBMC.nsh

ME: updME.nsh

SDR: updFRUSDR.nsh

NOTE

: Use SDR update script (updFRUSDR.nsh) for cases such as installing a second PSU, when seeing the IPMI sensors is necessary.

7.3 BIOS Default and Password Reset Usage Procedure

The BIOS Default and Password Reset recovery features are designed so the desired operation can be achieved with minimal system downtime. The usage procedure for these two features has changed from previous generation Intel® Server Boards. The following procedure outlines the new usage model.

The server boards have several 3-pin jumper blocks that can be used to configure, protect, or recover specific features of the server boards. www.kontron.com

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7.3.1

Set BIOS to Default (Clearing the CMOS)

To clear the CMOS, perform the following steps:

1. Power down the server. Unplug the power cord.

2. Open the server chassis. For instructions, see (A) in Chapter 4.

3. Move the jumper from the default operating position (covering pins 1 and 2) to the reset/clear position (covering pins 2 and

3).

4. Wait five seconds.

5. Move the jumper back to the default position (covering pins 1 and 2).

6. Close the server chassis. For instructions, see (RL) in Chapter 6.

7. Connect the AC power cord.

8. Power up the server and access the BIOS setup utility by pressing <F2>.

9. Verify that the BIOS default operation was successful by viewing the Error Manager screen.

Two errors should be logged:

5220 BIOS Settings reset to default settings

0012 System RTC date/time not set

The CMOS is now cleared and can be reset by going into the BIOS setup.

NOTE:

This jumper does not reset Administrator or User passwords. To reset passwords, the Password Clear jumper must be used.

The system will automatically power on after AC is applied.

7.3.2

Clearing the Password

This jumper causes both the User password and the Administrator password to be cleared if they were set. The operator should be aware that this creates a security gap until passwords have been installed again through the <F2> BIOS Setup utility. This is the only method by which the Administrator and User passwords can be cleared unconditionally. Other than this jumper, passwords can only be set or cleared by changing them explicitly in BIOS Setup or by similar means. No method of resetting BIOS configuration settings to default values will affect either the Administrator or User passwords.

To clear the password, perform the following steps:

1. Power down the server. For safety, unplug the power cord(s).

2. Remove the system top cover.

3. Move the “

Password Clear

” jumper from the default operating position (covering pins 1 and 2) to the password clear position (covering pins 2 and 3).

4. Re-attach the system top cover and plug in the power cord(s).

5. Power up the server and access the <F2> BIOS Setup utility.

6. Verify the password clear operation was successful by viewing the Error Manager screen.

7. Two errors should be logged:

5221 Passwords cleared by jumper

5224 Password clear jumper is set

8. Exit the BIOS Setup utility and power down the server. For safety, unplug the AC power cords.

9. Remove the system top cover and move the “ and 2).

Password Clear

” jumper back to the default operating position (covering pins 1

10. Re-attach the system top cover and plug in the AC power cord(s).

11. Power up the server.

12. The password is now cleared and can be reset by going into the BIOS setup. www.kontron.com

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7.4 Integrated BMC Force Update Procedure

When performing the standard Integrated BMC firmware update procedure, the update utility places the Integrated BMC into an update mode, allowing the firmware to load safely onto the flash device. In the unlikely event the Integrated BMC firmware update process fails due to the Integrated BMC not being in the proper update state, the server board provides an Integrated

BMC Force Update jumper that forces the Integrated BMC into the proper update state.

The following procedure should be completed in the event the standard Integrated BMC firmware update process fails.

1. Power down and remove the AC power cord.

2. Open the server chassis. For instructions, see (A) in Chapter 6.

3. Move the jumper from the default operating position (covering pins 1 and 2) to the enabled position (covering pins 2 and 3).

4. Close the server chassis.

5. Reconnect the AC cord and power up the server.

6. Perform the Integrated BMC firmware update procedure as documented in the README.TXT file that is included in the

Integrated BMC firmware update package.

After successful completion of the firmware update process, the firmware update utility may generate an error stating that the

Integrated BMC is still in update mode.

7. Power down and unplug the AC power cord(s).

8. Open the server chassis.

9. Move the jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2).

10. Close the server chassis.

11. Re-connect the AC cord(s) and power up the server.

NOTE:

Normal Integrated BMC functionality is disabled with the Force Integrated BMC Update jumper set to the enabled position.

The server should never be run with the Integrated BMC Force Update jumper set in this position. This jumper setting should only be used when the standard firmware update process fails. This jumper should remain in the default/disabled position when the server is running normally.

7.5 ME Force Update Jumper

When the ME Firmware Force Update jumper is moved from its default position, the ME is forced to operate in a reduced minimal operating capacity. This jumper should only be used if the ME firmware has become corrupted and requires re-installation.

The following procedure should be followed.

1. Power down and remove the AC power cord(s).

2. Open the server chassis. For instructions, see (A) in Chapter 6.

3. Move the jumper from the default operating position (covering pins 1 and 2) to the enabled position (covering pins 2 and 3).

4. Close the server chassis.

5. Re-connect the AC cord(s) and power up the server.

6. Boot to the EFI shell and update the ME firmware using the “MEComplete.cap” file with the following command: iflash32 /u /ni MEComplete.cap

7. Power down and unplug the AC power cord(s). www.kontron.com

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8. Open the server chassis.

9. Move the jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2).

10. Close the server chassis.

11. Reconnect the AC cord(s) and power up the server.

7.6 BIOS Recovery Jumper

When the BIOS Recovery jumper block is moved from its default pin position (pins 1-2), the system will boot to the uEFI shell, where a standard BIOS update can be performed. See the BIOS update instructions that are included with System Update

Packages (SUP) downloaded from Intel’s download center web site. This jumper is used when the system BIOS has become corrupted and is non-functional, requiring a new BIOS image to be loaded on to the server board.

The following procedure should be followed:

1. Turn off the system.

2. For safety, remove the AC power cord(s).

3. Remove the system top cover.

4. Move the “

BIOS Recovery

(covering pins 2 and 3).

” jumper from the default operating position (covering pins 1 and 2) to the BIOS Recovery position

5. Reinstall the system top cover and reattach the AC power cord(s).

6. Power up the system.

7. The system will automatically boot to the EFI shell. Update the BIOS using the standard BIOS update instructions provided with the system update package.

8. After the BIOS update has successfully completed, power off the system. For safety, unplug the AC power cord(s) from the system.

9. Remove the system top cover.

10. Move the “

BIOS Recovery

” jumper back to the default operating position (covering pins 1 and 2).

11. Re-attach the system top cover and plug in the AC power cord(s).

12. Power up the system and access the <F2> BIOS Setup utility.

13. Configure the desired BIOS settings.

14. Press the <F10> key to save and exit the utility.

7.7 Restoring BIOS Default Settings

If you are not able to access the BIOS setup screens, you may need to restore the BIOS settings to their factory defaults by clearing the CMOS. This procedure requires physical access to the inside of the server.

1. Power down the system but do not disconnect the power cord(s).

2. Open the server. See (A) in Chapter 4 for instructions.

3. Remove the right-side, slot 5 riser assembly. For instructions, see “(B) Removing a Riser Card Assembly”.

4. Remove the processor air duct. For instructions, see “(C) Removing the Processor Air Duct”.

5. Locate the “BIOS Default” jumper (J2J2) as shown in Figure 29.

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6. Move jumper (J2J2) from the normal position covering pins 1-2 to the reset/clear position covering pins 2-3.

7. Wait five seconds and remove power.

8. Move the jumper (J2J2) back to the normal default position (pins 1-2).

9. Re-install the processor air duct and the right-side riser card assembly.

10. Close the server chassis. See (RL) in Chapter 6 for instructions.

11. Power up the server.

The CMOS is now cleared and can be reset by going into the BIOS setup.

NOTE:

Removing power before performing the CMOS clear operation causes the system to automatically power up and immediately power down after the procedure is followed and power is re-applied. If this happens, remove the power cord again, wait 30 seconds, and reconnect the power cord. Then, power up the system and proceed to the <F2> BIOS Setup utility to reset the settings.

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8 Troubleshooting

This chapter assists with identifying and solving problems that might occur while using the Kontron CG2300 Carrier Grade Server.

For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS and the baseboard management controller (BMC). Go to http://us.kontron.com/products/systems+and+platforms/communication+rackmount+servers/

+carrier+grade+servers/iCG2300+carrier+grade+server.html

, click on downloads, BIOS for information about the latest updates. In addition to the server firmware and files, also update any drivers used for components installed in the system, such as video drivers, network drivers, and SAS drivers.

If these steps do not help resolve the server problems, see Appendix D: Getting Help”

for assistance.

8.1 CPU Socket Inspection

The following socket pin inspection procedure, which is used by Kontron contract manufacturers, was developed by Kontron manufacturing engineers, based on CPU socket designer guidelines. Kontron recommends that all users perform a socket inspection before adding or replacing a CPU in the CG2300 server. These inspection steps may also be helpful for other debugging purposes as well.

NOTE

: There are two levels of inspection in this procedure and three different criteria for rejecting a socket. Before returning the

CG2300 system to Kontron for RMA based on bent pins, be sure the socket you are examining meets the two-level rejection criteria in these instructions.

8.1.1

First Level Inspection

Visually inspect the socket contact array as follows:

1. Hold the socket load plate open and get within 6 to 12 inches of the socket on the server board.

2. Using a magnification task light, scan the socket contacts while tilting the light away from the socket 15 to 45 degrees and rotating your gaze 15 to 45 degrees from perpendicular to change your viewing angle three times.

Rejection Criteria

If the socket fails one of the following criteria, go on to the second level inspection before concluding there are bent pins.

»

Any contact that does not reflect light back at all while the rest of the contacts around it do

»

Any contact that reflects light earlier or later than the rest

»

Any foreign material in sufficient quantities to be detectable with un-aided vision

8.1.2

Second Level Inspection

If an alignment problem is found, confirm the defect under a microscope.

1. A contact is bent backwards upon itself or has shifted up or down from the normal position

Rejection Criteria

»

Contact tips do not lie within +/- one contact thickness from the plane defined by call contact tips as shown in Figure

64.

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Figure 64: Bent Pin Example

2.

A contact is shifted sideways

Rejection Criteria

»

Contact tips are not aligned within +/- 1 contact width of the suspect contact tip as shown in Figure Figure 65.

Figure 65: Contact Shifted Sideways Example

99

NOTE

: Red circles indicate failed contacts.

If the socket fails criteria in both inspection levels, it is defective. Possible actions are:

»

Return the server board directly to Intel (high volume system integrators) or

»

RMA the whole CG2300 server to Kontron (low volume users)

Contact Technical Support to get an RMA number and specify that the issue was found in Section 8.1, “CPU Socket

Inspection” in the

CG2300 Server Installation and Maintenance Guide

.

8.2 Resetting the System

Before going through in-depth troubleshooting, first attempt to reset the system using one of these methods:

To do this:

Soft boot reset to clear the system memory and reload the operating system

Clear system memory, restart POST, and reload the operating system

Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals

Press:

<Ctrl+Alt+Del>

Reset button

Power on/off

8.3 Problems Following Initial System Installation

Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see “Problems with Newly

Installed Application Software” . www.kontron.com

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8.3.1

First Steps Checklist

»

Is power available at the source?

»

Are the power supplies plugged in? Check the power cable on the back of the server and at the power source.

»

Is the system power cord properly connected to the system? For AC-powered systems, is the power cord plugged into a

NEMA (National Electrical Manufacturing Association) 5-15R outlet for 100-120V or a NEMA 6-15R outlet for 200-

240V

»

Are all cables correctly connected and secured?

»

Are the processors fully seated in their sockets on the server board?

»

Are all standoffs in the proper location and not touching any components, causing a potential short?

»

Are all PCI Express* (PCIe*) add-in cards fully seated in their slots in the respective riser cards?

»

Are all jumper settings on the server board correct?

»

Are all jumper and switch settings on add-in boards and peripheral devices correct?

»

To check these settings, refer to the manufacturer's documentation that comes with them. If applicable, ensure that there are no conflicts-for example, two add-in boards sharing the same interrupt.

»

Are all peripheral devices installed correctly?

»

Are the hard disk drives (up to 6) properly formatted or configured?

»

Are all device drivers properly installed?

»

Are the configuration settings made in Setup correct?

»

Is the operating system properly loaded? Refer to the operating system documentation.

»

Was the system power on/off switch on the front panel pressed to turn the server on (power on light should be lit)?

»

Are all integrated components from the tested components lists? Check the tested memory list and the supported hardware and operating system list. Go to http://www.kontron.com/products/systems/telecom-systems/cg2300carrier-grade-rackmount-server.html

for links to the tested component lists.

8.4 Hardware Diagnostic Testing

This section provides a more detailed approach to identifying a hardware problem and locating its source.

CAUTION

:

Turn off devices before disconnecting cables.

Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.

1. Turn off the system and all external peripheral devices. Disconnect each of devices from the system, except for the keyboard and the video monitor.

2. Make sure the system power cord is plugged into a properly grounded AC outlet.

3. Make sure the video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges. (See the documentation supplied with the video display monitor).

4. Turn on the system. If the power LED does not light, see Section 7.4.1

, “Power Light does not Light” .

8.4.1

Verifying Proper Operation of Key System Lights

As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check for the following: www.kontron.com

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101

»

If system LEDs are illuminated, see

Section 7.5

, “LED Information” for a description of the LED lights and steps that need to be taken to correct the problem.

8.4.2

Confirming the Operating System Load

Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see

“ No Characters Appear on Screen ”

.

8.5 Specific Problems and Corrective Actions

This section provides possible solutions for specific problems:

Try the solutions below in the order given. If the problem cannot be corrected, contact your service representative or authorized

dealer for help. See “Appendix D: Getting Help ”

for contact details.

8.5.1

Power Light does not Light

Check the following:

»

Was the power-on button pressed?

»

Is the system operating normally? If so, the power LED might be defective or the cable from the front panel to the server board might be loose.

»

Is the server power cord securely plugged into the power supply?

»

For AC, will other items plugged into the same power outlet function correctly?

»

Remove all add-in cards and see if the system boots. If successful, re-insert the cards one at a time with a reboot between each addition.

»

Make sure the memory DIMMs comply with the system requirements.

»

Make sure the memory DIMMs have been populated according to the system requirements.

»

Remove the memory DIMMs and re-seat them.

»

Make sure the processor complies with the system requirements.

»

Remove the processor and re-seat it.

8.5.2

No Characters Appear on Screen

Check the following:

»

Is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make sure the Num Lock light is functioning.

»

Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system?

»

Are the brightness and contrast controls on the video monitor properly adjusted?

»

Is the video monitor signal cable properly installed?

»

Does this video monitor work correctly if plugged into a different system?

»

Is the onboard video controller enabled in the BIOS?

»

Remove all add-in cards and see if the video returns. If successful, re-insert the cards one at a time with a reboot between each addition.

»

Make sure the memory DIMMs comply with the system requirements.

»

Make sure the memory DIMMs have been populated according to the system requirements. www.kontron.com

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»

Remove the memory DIMMs and re-seat them.

»

Make sure the processor complies with the system requirements.

»

Remove the processor and re-seat it.

8.5.3

Characters are Distorted or Incorrect

Check the following:

»

Are the brightness and contrast controls properly adjusted on the video monitor?

See the manufacturer’s documentation.

»

Are the video monitor’s signal and power cables properly installed?

»

Does this video monitor work correctly if plugged into a different system?

8.5.4

System Cooling Fans do not Rotate Properly

If the system cooling fans are not operating properly, it is an indication of possible system component failure.

Check the following:

»

Is the power-on light lit? If not, see

Section 7.4.1

, “Power Light does not Light” .

»

Are any other front panel LEDs lit?

»

Have any of the fan motors stopped? Use the server management subsystem to check the fan status.

»

Have the fans sped up in response to an overheating situation?

»

Have the fans sped up in response to a fan that has failed?

»

Are the fan power connectors properly connected to the front panel (FP) board?

»

Is the cable from the front panel board connected to the both the front panel board and to the server board?

»

Are the power supply cables properly connected to the FP board?

»

Are there any shorted wires caused by pinched-cables or have power connector plugs been forced into power connector sockets the wrong way?

8.5.5

Cannot Connect to a Server

»

Make sure the network cable is securely attached to the correct connector at the system back panel.

»

Try a different network cable.

»

Make sure the correct and the current drivers are being used. Go to http://www.kontron.com/products/systems/telecom-systems/cg2300-carrier-grade-rackmount-server.html

for a link to the drivers.

»

Make sure the driver is loaded and the protocols are bound.

»

Make sure the hub port is configured for the same duplex mode as the network controller.

»

Make sure the correct networking software is installed.

If you are directly connecting two servers (without a hub), you will need a crossover cable.

8.5.6

Diagnostics Pass but the Connection Fails

»

Make sure the network cable is securely attached. www.kontron.com

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»

Make sure to specify the correct frame type in the NET.CFG file.

8.5.7

The (NIC) Controller Stopped Working When an Add-in Adapter was Installed

»

Make sure the cable is connected to the port from the onboard network controller.

»

Make sure the BIOS is current. Go to http://www.kontron.com/products/systems/telecom-systems/cg2300-carriergrade-rackmount-server.html

for a link to the current version.

»

Try reseating the add-in adapter.

8.5.8

The Add-in Adapter Stopped Working without Apparent Cause

»

Try reseating the adapter first; then try a different slot if necessary.

»

The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.

»

Run the diagnostics.

8.5.9

System Boots When Installing a PCI Card

System Server Management features require full-time “standby” power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if the system power is turned off with the power button on the front panel. If you install a PCI card with the power cord plugged in, a signal may be sent to command the system to boot. Before installing a

PCI card, always:

1. Turn off the server power by using the power button on the front of the system.

2. Unplug the power cord(s) from the server.

8.5.10

Problems with Newly Installed Application Software

Problems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly.

Check the following:

»

Make sure the system meets the minimum hardware requirements for the software. See the software documentation.

»

Make sure the software is properly installed and configured for the system. See the software documentation.

»

Use only an authorized copy. Unauthorized copies often do not work.

»

Make sure the correct device drivers installed.

If the problems persist, contact the software vendor’s customer service representative.

8.5.11

Problems with Application Software that Ran Correctly Earlier

Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure.

However, they can also be caused by file corruption or changes to the software configuration.

Check the following:

»

Uninstall and reinstall the software. Make sure all necessary files are installed.

»

If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. www.kontron.com

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»

If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.

NOTE: For AC power, if you are getting random errors in data files, they may be getting corrupted by voltage spikes on the power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, it may help to install a surge suppressor between the power outlet and the system power cord.

8.5.12

Devices are not Recognized under Device Manager (Windows*OS)

The Windows* operating systems do not include all of the drivers for the Intel

® chipsets, onboard NICs, and other components.

Check the Kontron Deployment CD that came with the server or go to http://www.kontron.com/products/systems/telecomsystems/cg2300-carrier-grade-rackmount-server.html

for a link to the current drivers and chipset files.

8.5.13

Hard Drive(s) are not Recognized

Check the following:

»

Make sure the drive is not disabled in BIOS Setup.

»

Make sure the drive is compatible. Go to http://www.kontron.com/products/systems/telecom-systems/cg2300carrier-grade-rackmount-server.html

for a link to the list tested drives.

»

Make sure the power budget for the server has not been exceeded. Go to http://www.kontron.com/products/systems/telecom-systems/cg2300-carrier-grade-rackmount-server.html

for a link to software to check the power budget.

8.6 Light-Guided Diagnostics

The server board includes several on-board LED indicators to aid with troubleshooting various board-level faults. This section describes the function of each LED on the server board. For more information and the location of each LED on the board, see the

Intel® Server Board S2600 Family TPS on the Kontron website .

8.6.1

5 Volt Stand-by LED

Several server management features on the S2600CW2SK server board require a 5V stand-by voltage supplied from the power supply. The features and components that require this voltage must be present when the server is powered down. The LED is illuminated when power is applied to the platform and 5V stand-by voltage is supplied to the server board by the power supply.

This LED is located just below the internal USB connector.

8.6.2

DIMM Fault LEDs

The server board provides a memory fault LED for each DIMM socket. These LEDs are located at the top left side of each CPU 2

DIMM slot (E, F, G, H) and at the top right side of each CPU 1 DIMM slot (A, B, C, D). A DIMM fault LED lights if the corresponding

DIMM slot has memory installed and a memory error occurs.

8.6.3

System ID LED, System Status LED, and POST Code Diagnostic LED

These LEDs are located at the rear of the S2600CW2SK server board, to the left of the I/O ports.

System ID LED

To light the System ID LED, use one of the following two methods:

1.

Press the System ID button on the front control panel of the chassis. The ID LED displays as solid white on the front panel and solid blue on the rear of the server until the button is pressed again. www.kontron.com

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2.

Issue the appropriate hex IPMI “Chassis Identify” value. The ID LED will either blink for 15 seconds and turn off or will blink indefinitely until the hex IPMI “Chassis Identify” value is re-issued to turn it off.

System Status LED

The bicolor (green/amber) System Status LED

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106

Color

Green

State

Solid on

Green Blink

Amber Blink

Amber Solid on

Off N/A

Criticality

System OK

Degraded

Critical, nonrecoverable

Not ready

Table 5: System Status LED Definitions

Non-critical

Description

System booted and ready

System degraded:

Non-critical temperature threshold asserted

Non-critical voltage threshold asserted

Non-critical fan threshold asserted

Fan redundancy lost, sufficient system cooling maintained. This does not apply to non-redundant systems.

Power supply predictive failure

Power supply redundancy lost. This does not apply to non-redundant systems.

Corrective errors over a threshold of 10 and migrating to a mirrored DIMM (memory mirroring). This indicates the user no longer has spare DIMMs indicating a redundancy lost condition. The corresponding DIMM

LED should light up

Non-fatal alarm – system is likely to fail:

Critical temperature threshold asserted

CATERR asserted

Critical voltage threshold asserted

VRD not asserted

SMI timeout asserted

Fatal alarm – system has failed or shut down

CPU missing

Thermal Trip asserted

Non-recoverable temperature threshold asserted

Non-recoverable voltage threshold asserted

Power fault/power control failure

Fan redundancy lost, insufficient system cooling.

This does not apply to non-redundant systems.

Power supply redundancy lost, insufficient system power. This does not apply to non-redundant systems.

(NOTE: This state also occurs when power is first applied to the system. This indicates the BMC is booting)

Power off, if no degraded, non-critical, critical, or nonrecoverable conditions exist.

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Post Code Diagnostic LEDs

During the system boot process, the BIOS executes a number of platform configuration processes, each of which is assigned a specific hex POST code number. As each configuration routine is started, the BIOS displays the given POST code to the POST code diagnostic LEDs on the back edge of the server board. To assist in troubleshooting a system failure during the POST process, use the diagnostic LEDs to identify the last POST process executed.

8.6.4

POST Error Beep Codes

Table 6 lists the POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of

error conditions. Please note that not all error conditions are supported by BIOS beep codes.

Table 6: POST Error Beep Codes

Beeps

1

Error Message

USB device action

Post Progress Code

N/A

1

3

Intel® TXT security violation

Memory error

0xAE, 0xAF

Multiple

The following Beep Codes are sounded during BIOS recovery

2

4

BIOS Recovery started

BIOS Recovery failure

N/A

N/A

Description

Short beep sounded whenever a USB device is discovered in POST or inserted or removed during runtime

System halted because the Intel® Trusted Execution Technology detected a potential violation of system security

System halted because a fatal error related to the memory was detected

Recovery boot has been initiated

BIOS recovery has failed. This typically happens so quickly after recovery is initiated that it sounds like a 2 – 4 beep code.

The Integrated BMC may generate beep codes upon detection of failure conditions. Beep codes are sounded each time the problem is discovered, such as on each power-up attempt, but are not sounded continuously. Codes that are common across all

Intel server boards and systems that use the same generation chipset are listed in the following table. Each digit in the code is represented by a sequence of beeps whose count is equal to the digit.

Table 7: Integrated BMC Beep Codes

Beep Code

1-5-2-1

1-5-2-4

1-5-4-2

1-5-4-4

1-5-1-2

1-5-1-4

Reason for Beep

CPU socket population error

MSID mismatch

Power fault

Power control fault

VR watchdog timer

Power supply status

Associated Sensors

CPU1 socket is empty or sockets are populated incorrectly

CPU1 must be populated before CPU2

MSID mismatch occurs if a processor is installed into a system board that has incompatible power capabilities

DC power unexpectedly lost (power good dropout)

Power unit sensors report power unit failure offset

Power good assertion timeout

Power unit sensors report soft power control failure offset

VR controller DC power on sequence was not completed in time

The system does not power on or unexpectedly powers off and a

Power Supply Unit (PSU) is present that is an incompatible model with the other PSU in the system. www.kontron.com

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9 Appendix A: Safety Information

WARNING:

Although you may be using this guide or another resource as a reference, before working with your server product pay close attention to these safety instructions. Always adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products / components will void the UL listing and other regulatory approvals of the product and will most likely result in non-compliance with product regulations in the region(s) in which the product is sold.

9.1 Emissions Disclaimer

To ensure EMC (Electromagnetic Compatibility) compliance with your local regional rules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information, please contact your local

Kontron Representative. See Appendix B, “Regulatory and Certification Information” for product Safety and EMC regulatory compliance information. This is an FCC (Federal Communications Commission) Class A device.

9.2 Intended Uses

This product was evaluated as Information Technology Equipment (ITE), which may be installed in Central Offices,

Telecommunication Centers, offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (medical, industrial, telecommunications, residential, alarm systems, test equipment, etc.), other than an ITE application, may require further evaluation.

WARNING

: Anchor the equipment rack: The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of the rack on slides. Always also consider the weight of any other device installed in the rack. A crush hazard exists should the rack tilt forward which could cause serious injury.

9.2.1

If AC power supplies are installed:

Mains AC power disconnect: The AC power cord(s) is considered the mains disconnect for the server and must be readily accessible when installed. If the individual server power cord(s) will not be readily accessible for disconnection then you must install an AC power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire rack, not just to the server(s).

Grounding the rack installation: To avoid the potential for an electrical shock hazard, you must include a third wire safety ground conductor with the rack installation. If the server power cord is plugged into an AC outlet that is part of the rack, then you must provide proper grounding for the rack itself. If the server power cord is plugged wall AC outlet, the safety ground conductor in the power cord provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it.

Overcurrent protection: The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection per cord feed. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server. The overall current rating of a configured server is less than 6 amperes.

WARNING:

Do not attempt to modify or use an AC power cord set that is not the exact type required. You must use a power cord set that meets the following criteria:

Rating: In the U.S. and Canada, cords must be UL (Underwriters Laboratories, Inc.) Listed/CSA (Canadian Standards

Organization) Certified type SJT, 18-3 AWG (American Wire Gauge). Outside of the U.S. and Canada, cords must be flexible harmonized (<HAR>) or VDE (Verbena Deutscher Electrotechniker, German Institute of Electrical Engineers) certified cord with 3x

0.75 mm conductors rated 250 VAC.

»

Connector, wall outlet end: Cords must be terminated in grounding-type male plug designed for use in your region. The connector must have certification marks showing certification by an agency acceptable in your region and for U.S. must be listed and rated for 125% of the overall current rating of the server. www.kontron.com

Installation and Maintenance Guide

»

Connector, server end: The connectors that plug into the AC receptacle on the server must be an approved IEC

(International Electrotechnical Commission) 320, sheet C13, type female connector.

»

Cord length and flexibility: Cords must be less than 4.5 meters (14.8 feet) long.

9.2.2

If DC power supplies are installed:

Connection with a DC (Direct Current) source should only be performed by trained service personnel. The server with DC input is to be installed in a Restricted Access Location in accordance with articles 110-26 and 110-27 of the National Electric Code,

ANSI/NFPA 70. The DC source must be electrically isolated from any hazardous AC source by double or reinforced insulation. The

DC source must be capable of providing up to 1000 watts of continuous power per feed pair.

The input connector on the DC power supply is a 3-pin Positronic. This connector is rated at 20A/pin. An earth ground pin is not

required because the system provides two earth ground studs on the rear panel of the chassis. Figure 66 shows the DC input

power connector and pin-out.

Figure 66: DC Power Supply Input Connector

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9.2.3

DC Power Supply Mating Connector

The DC power supply module input mating connector shown in Figure 67 provides the -48V input power connection to the system.

The input wiring connections are shown in the table in Figure 67. This mating connector (Positronic PLA03F7050/AA) and 3x

gauge-16 pins (Positronic FC112N2/AA-14) come delivered with each DC power supply module. www.kontron.com

Figure 67: DC Power Supply Mating Connector

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9.2.4

DC Power Supply Earth Grounding Studs on Chassis

For instructions about how the safety earth grounding wire is attached to the chassis for use with DC power supplies, see Figure

53, ”DC Power Supply Grounding” in Section 5.3.2 “Adding or Replacing a Power Supply Unit”.

Mains DC power disconnect: You are responsible for installing a properly rated DC power disconnect for the server system. This mains disconnect must be readily accessible, and it must be labeled as controlling power to the server. The UL listed circuit breaker of a centralized DC power system may be used as a disconnect device when easily accessible and should be rated no more than 15 amps.

Grounding the server: This server is intended for installation with an isolated DC return (DC-I per NEBS GR-1089, Issue 3). To avoid the potential for an electrical shock hazard, you must reliably connect an earth grounding conductor to the server. The earth grounding conductor must be a minimum 12 AWG connected to the earth ground stud(s) on the rear of the server. The safety ground conductor should be connected to the chassis stud with a Listed closed two-hole crimp terminal having 5/8-inch pitch.

The nuts on the chassis earth ground studs should be installed with a 10 in-lbs of torque. The safety ground conductor provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it.

9.2.5

Overcurrent protection

Overcurrent protection UL Listed circuit breakers must be provided as part of each host equipment rack and must be incorporated in the field wiring between the DC source and the server. The branch circuit protection shall be rated minimum 75

VDC, 15A maximum per feed pair. If the DC power system for the equipment rack is installed with more than 15 amperes of protection, you must provide supplemental protection for the server. The overall current rating of a maximum configured server is

13 amperes.

9.2.6

Temperature and Ventilation

CAUTION

:

Temperature -- The temperature, in which the server operates when installed in an equipment rack, must not go below

5°C (41°F) or rise above 40°C (104°F). Extreme fluctuations in temperature can cause a variety of problems in the server.

CAUTION

:

Ventilation -- The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling.

The rack must also include ventilation sufficient to exhaust a maximum of 1023 BTUs (British Thermal Units) per hour for the server. The rack selected and the ventilation provided must be suitable to the environment in which the server will be used. www.kontron.com

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9.3 Safety Cautions

Read all caution and safety statements in this document before performing any of the instructions.

The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel.

Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply.

The power button on the system does not turn off system AC power. To remove AC power from the system, always unplug each AC power cord from the wall outlet or power supply.

The power cord(s) is considered the disconnect device to the main (AC) power. The socket outlet that the system plugs into must be installed near the equipment and must be easily accessible.

SAFETY STEPS: When removing the chassis covers to access the inside of the system, follow these steps:

1. Turn off all peripheral devices connected to the system.

2. Turn off the system by pressing the power button.

3. Unplug all AC power cords from the system or from wall outlets.

4. Label and disconnect all cables connected to I/O connectors or ports on the back of the system.

5. Provide electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system—any unpainted metal surface—when handling components.

After completing the six SAFETY STEPS above, you can remove the system covers. To do this:

1. Unlock and remove the padlock from the back of the system if a padlock has been installed.

2. Remove and save all screws from the covers.

3. Remove the covers.

4. Do not operate the system with the chassis covers removed.

For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers:

1. Check first to make sure no loose tools or parts were left inside the system.

2. Check that cables, add-in boards, and other components are properly installed.

3. Attach the covers to the chassis with the screws removed earlier, and tighten them firmly.

4. Insert and lock the padlock to the system to prevent unauthorized access inside the system.

5. Connect all external cables and the AC power cord(s) to the system.

A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves.

Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Dispose of used batteries according to manufacturer’s instructions. www.kontron.com

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The system is designed to operate in a typical office environment. Choose a site that is:

»

Clean and free of airborne particles (other than normal room dust).

Well ventilated and away from sources of heat including direct sunlight.

»

Away from sources of vibration or physical shock.

»

Isolated from strong electromagnetic fields produced by electrical devices.

»

In regions that are susceptible to electrical storms, we recommend plugging the system into a surge suppressor and disconnecting telecommunication lines to the modem during an electrical storm.

»

Provided with a properly grounded wall outlet.

»

Provided with sufficient space to access the power supply cord(s), because they serve as the product’s main power disconnect.

9.3.1

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen.

Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden.

Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt. Ein Produkt mit mehreren Netzgeräten hat für jedes Netzgerät ein eigenes Netzkabel.

Der Wechselstrom des Systems wird durch den Ein-/Aus-Schalter für Gleichstrom nicht ausgeschaltet. Ziehen Sie jedes Wechselstrom-Netzkabel aus der Steckdose bzw. dem Netzgerät, um den Stromanschluß des Systems zu unterbrechen.

SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten:

1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus.

2. Schalten Sie das System mit dem Hauptschalter aus.

3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose.

4. Auf der Rückseite des Systems beschriften und ziehen Sie alle Anschlußkabel von den I/O Anschlüssen oder

Ports ab.

5. Tragen Sie ein geerdetes Antistatik Gelenkband, um elektrostatische Ladungen (ESD) über blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden.

6. Schalten Sie das System niemals ohne ordnungsgemäß montiertes Gehäuse ein.

Nachdem Sie die oben erwähnten ersten sechs SICHERHEITSSCHRITTE durchgeführt haben, können Sie die

Abdeckung abnehmen, indem Sie:

1. Öffnen und entfernen Sie die Verschlußeinrichtung (Padlock) auf der Rückseite des Systems, falls eine

Verschlußeinrichtung installiert ist.

2. Entfernen Sie alle Schrauben der Gehäuseabdeckung.

3. Nehmen Sie die Abdeckung ab. www.kontron.com

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Zur ordnungsgemäßen Kühlung und Lüftung muß die Gehäuseabdeckung immer wieder vor dem Einschalten installiert werden. Ein Betrieb des Systems ohne angebrachte Abdeckung kann Ihrem System oder Teile darin beschädigen. Um die Abdeckung wieder anzubringen:

1. Vergewissern Sie sich, daß Sie keine Werkzeuge oder Teile im Innern des Systems zurückgelassen haben.

2. Überprüfen Sie alle Kabel, Zusatzkarten und andere Komponenten auf ordnungsgemäßen Sitz und Installation.

3. Bringen Sie die Abdeckungen wieder am Gehäuse an, indem Sie die zuvor gelösten Schrauben wieder anbringen.

Ziehen Sie diese gut an.

4. Bringen Sie die Verschlußeinrichtung (Padlock) wieder an und schließen Sie diese, um ein unerlaubtes Öffnen des Systems zu verhindern.

5. Schließen Sie alle externen Kabel und den AC Stromanschlußstecker Ihres Systems wieder an.

Der Mikroprozessor und der Kühler sind möglicherweise erhitzt, wenn das System in Betrieb ist. Außerdem können einige Platinen und Gehäuseteile scharfe Spitzen und Kanten aufweisen. Arbeiten an Platinen und Gehäuse sollten vorsichtig ausgeführt werden. Sie sollten Schutzhandschuhe tragen.

Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr. Die Batterie darf nur durch denselben oder einen entsprechenden, vom Hersteller empfohlenen Batterietyp ersetzt werden. Entsorgen Sie verbrauchte Batterien den Anweisungen des Herstellers entsprechend.

Das System wurde für den Betrieb in einer normalen Büroumgebung entwickelt. Der Standort sollte:

• sauber und staubfrei sein (Hausstaub ausgenommen);

• gut gelüftet und keinen Heizquellen ausgesetzt sein (einschließlich direkter Sonneneinstrahlung);

• keinen Erschütterungen ausgesetzt sein;

• keine starken, von elektrischen Geräten erzeugten elektromagnetischen Felder aufweisen;

• in Regionen, in denen elektrische Stürme auftreten, mit einem Überspannungsschutzgerät verbunden sein; während eines elektrischen Sturms sollte keine Verbindung der Telekommunikationsleitungen mit dem Modem bestehen;

• mit einer geerdeten Wechselstromsteckdose ausgerüstet sein;

• über ausreichend Platz verfügen, um Zugang zu den Netzkabeln zu gewährleisten, da der Stromanschluß des

Produkts hauptsächlich über die Kabel unterbrochen wird.

9.3.2

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction.

Le bloc d’alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d’un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème.

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Ne pas essayer d’utiliser ni modifier le câble d’alimentation CA fourni, s’il ne correspond pas exactement au type requis. Le nombre de câbles d’alimentation CA fournis correspond au nombre de blocs d’alimentation du produit.

Notez que le commutateur CC de mise sous tension /hors tension du panneau avant n’éteint pas l’alimentation CA du système. Pour mettre le système hors tension, vous devez débrancher chaque câble d’alimentation de sa prise.

CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l’intérieur du système, suivez les consignes suivantes:

1. Mettez hors tension tous les périphériques connectés au système.

2. Mettez le système hors tension en mettant l’interrupteur général en position OFF (bouton-poussoir).

3. Débranchez tous les cordons d’alimentation c.a. du système et des prises murales.

4. Identifiez et débranchez tous les câbles reliés aux connecteurs d’E-S ou aux accès derrière le système.

5. Pour prévenir les décharges électrostatiques lorsque vous touchez aux composants, portez une bande antistatique pour poignet et reliez-la à la masse du système (toute surface métallique non peinte du boîtier).

6. Ne faites pas fonctionner le système tandis que le boîtier est ouvert.

Une fois TOUTES les étapes précédentes accomplies, vous pouvez retirer les panneaux du système.

Procédez comme suit:

1. Si un cadenas a été installé sur à l’arrière du système, déverrouillez-le et retirez-le.

2. Retirez toutes les vis des panneaux et mettez-les dans un endroit sûr.

3. Retirez les panneaux.

Afin de permettre le refroidissement et l’aération du système, réinstallez toujours les panneaux du boîtier avant de mettre le système sous tension. Le fonctionnement du système en l’absence des panneaux risque d’endommager ses pièces. Pour installer les panneaux, procédez comme suit:

1. Assurez-vous de ne pas avoir oublié d’outils ou de pièces démontées dans le système.

2. Assurez-vous que les câbles, les cartes d’extension et les autres composants sont bien installés.

3. Revissez solidement les panneaux du boîtier avec les vis retirées plus tôt.

4. Remettez le cadenas en place et verrouillez-le afin de prévenir tout accès non autorisé à l’intérieur du système.

5. Rebranchez tous les cordons d’alimentation c. a. et câbles externes ausystème.

Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites

également attention aux broches aiguës des cartes et aux bords tranchants du capot. Nous vous recommandons l’usage de gants de protection.

Danger d’explosion si la batterie n’est pas remontée correctement. Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. www.kontron.com

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Le système a été conçu pour fonctionner dans un cadre de travail normal. L’emplacement choisi doit être:

»

Propre et dépourvu de poussière en suspension (sauf la poussière normale).

»

Bien aéré et loin des sources de chaleur, y compris du soleil direct.

»

A l’abri des chocs et des sources de vibrations.

»

Isolé de forts champs électromagnétiques géenérés par des appareils électriques.

»

Dans les régions sujettes aux orages magnétiques il est recomandé de brancher votre système à un supresseur de surtension, et de débrancher toutes les lignes de

télécommunications de votre modem durant un orage.

»

Muni d’une prise murale correctement mise à la terre.

»

Suffisamment spacieux pour vous permettre d’accéder aux câbles d’alimentation (ceux-ci étant le seul moyen de mettre le système hors tension).

9.3.3

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones.

El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación.

No intente modificar ni usar el cable de alimentación de corriente alterna, si no corresponde exactamente con el tipo requerido. El número de cables suministrados se corresponden con el número de fuentes de alimentación de corriente alterna que tenga el producto.

Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente alterna del sistema.

Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación.

INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al interior del sistema, siga las siguientes instrucciones:

1. Apague todos los dispositivos periféricos conectados al sistema.

2. Apague el sistema presionando el interruptor encendido/apagado.

3. Desconecte todos los cables de alimentación CA del sistema o de las tomas de corriente alterna.

4. Identifique y desconecte todos los cables enchufados a los conectores E/S o a los puertos situados en la parte posterior del sistema.

5. Cuando manipule los componentes, es importante protegerse contra la descarga electrostática (ESD). Puede hacerlo si utiliza una muñequera antiestática sujetada a la toma de tierra del chasis - o a cualquier tipo de superficie de metal sin pintar.

6. No ponga en marcha el sistema si se han extraído las tapas del chasis.

Después de completar las seis instrucciones de SEGURIDAD mencionadas, ya puede extraer las tapas del sistema.

Para ello:

1. Desbloquee y extraiga el bloqueo de seguridad de la parte posterior del sistema, si se ha instalado uno. www.kontron.com

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2. Extraiga y guarde todos los tornillos de las tapas.

3. Extraiga las tapas.

Para obtener un enfriamiento y un flujo de aire adecuados, reinstale siempre las tapas del chasis antes de poner en marcha el sistema. Si pone en funcionamiento el sistema sin las tapas bien colocadas puede dañar los componentes del sistema. Para instalar las tapas:

1. Asegúrese primero de no haber dejado herramientas o componentes sueltos dentro del sistema.

2. Compruebe que los cables, las placas adicionales y otros componentes se hayan instalado correctamente.

3. Incorpore las tapas al chasis mediante los tornillos extraídos anteriormente, tensándolos firmemente.

4. Inserte el bloqueo de seguridad en el sistema y bloquéelo para impedir que pueda accederse al mismo sin autorización.

5. Conecte todos los cables externos y los cables de alimentación CA al sistema.

Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes.

También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores.

Existe peligro de explosión si la pila no se cambia de forma adecuada. Utilice solamente pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo. Para deshacerse de las pilas usadas, siga igualmente las instrucciones del fabricante.

El sistema está diseñado para funcionar en un entorno de trabajo normal. Escoja un lugar:

»

Limpio y libre de partículas en suspensión (salvo el polvo normal).

»

Bien ventilado y alejado de fuentes de calor, incluida la luz solar directa.

»

Alejado de fuentes de vibración.

»

Aislado de campos electromagnéticos fuertes producidos por dispositivos eléctricos.

»

En regiones con frecuentes tormentas eléctricas, se recomienda conectar su sistema a un eliminador de sobrevoltage y desconectar el módem de las líneas de telecomunicación durante las tormentas.

»

Provisto de una toma de tierra correctamente instalada.

»

Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que éstos hacen de medio principal de desconexión del sistema.

Informazioni di Sicurezza importanti

Rivolgersi ad un tecnico specializzato per la riparazione dei component dell’alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione.

Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c.a. separato. www.kontron.com

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L’interruttore attivato/disattivato nel pannello anteriore non interrompe l’alimentazione in c.a. del sistema. Per interromperla, è necessario scollegare tutti I cavi di alimentazione in c.a. dalle prese a muro o dall’alimentazione di corrente.

PASSI DI SICUREZZA: Qualora si rimuovano le coperture del telaio per accedere all’interno del sistema, seguire i seguenti passi:

1. Spegnere tutti i dispositivi periferici collegati al sistema.

2. Spegnere il sistema, usando il pulsante spento/acceso dell’interruttore del sistema.

3. Togliere tutte le spine dei cavi del sistema dalle prese elettriche.

4. Identificare e sconnettere tutti i cavi attaccati ai collegamenti I/O od alle prese installate sul retro del sistema.

5. Qualora si tocchino i componenti, proteggersi dallo scarico elettrostatico (SES), portando un cinghia anti-statica da polso che è attaccata alla presa a terra del telaio del sistema - qualsiasi superficie non dipinta - .

6. Non far operare il sistema quando il telaio è senza le coperture.

Dopo aver seguito i sei passi di SICUREZZA sopracitati, togliere le coperture del telaio del sistema come seque:

1. Aprire e rimuovere il lucchetto dal retro del sistema qualora ve ne fosse uno installato.

2. Togliere e mettere in un posto sicuro tutte le viti delle coperture.

3. Togliere le coperture.

Per il giusto flusso dell’aria e raffreddamento del sistema, rimettere sempre le coperture del telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio:

1. Controllare prima che non si siano lasciati degli attrezzi o dei component dentro il sistema.

2. Controllare che i cavi, dei supporti aggiuntivi ed altri componenti siano stati installati appropriatamente.

3. Attaccare le coperture al telaio con le viti tolte in precedenza e avvitarle strettamente.

4. Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l’accesso non autorizzato al sistema.

5. Ricollegare tutti i cavi esterni e le prolunghe AC del sistema.

Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l’uso di guanti di protezione.

Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto. Utilizzare solo pile uguali o di tipo equivalente a quelle consigliate dal produttore. Per disfarsi delle pile usate, seguire le istruzioni del produttore.

Il sistema è progettato per funzionare in un ambiente di lavoro tipo. Scegliere una postazione che sia:

»

Pulita e libera da particelle in sospensione (a parte la normale polvere presente nell’ambiente).

»

Ben ventilata e lontana da fonti di calore, compresa la luce solare diretta.

»

Al riparo da urti e lontana da fonti di vibrazione. www.kontron.com

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»

Isolata dai forti campi magnetici prodotti da dispositivi elettrici.

»

In aree soggette a temporali, è consigliabile collegare il sistema ad un limitatore di corrente. In caso di temporali, scollegare le linee di comunicazione dal modem.

»

Dotata di una presa a muro correttamente installata.

»

Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quail rappresentano il mezzo principale di scollegamento del sistema.

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10 Appendix B: Regulatory and Certification Information

10.1 Product Regulatory Compliance

10.1.1

Product Safety Compliance

The Carrier Grade server complies with the following safety requirements:

»

UL60950-1 /CSA 60950-1 (USA / Canada)

»

EN60950-1 (Europe)

»

IEC60950-1 (International), CB Certificate & Report including all international deviations

»

GS Certificate (Germany)

»

GOST R Approval (Russia)

»

CE - Low Voltage Directive 73/23/EEE (Europe)

»

CCC Certification (China)

»

BSMI CNS 13436 (Taiwan)

10.1.2

Product EMC Compliance - Class A Compliance

The Carrier Grade server has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations.

»

FCC /ICES-003 - Emissions (USA/Canada)

»

CISPR 22 - Emissions (International)

»

EN55022 - Emissions (Europe)

»

EN55024 - Immunity (Europe)

»

EN61000-3-2 - Harmonics (Europe)

»

EN61000-3-3 - Voltage Flicker (Europe)

»

CE- EMC Directive 89/336/EEC (Europe)

»

VCCI Emissions (Japan)

»

AS/NZS: CISPR 22 Emissions (Australia / New Zealand)

»

BSMI CNS13438 Emissions (Taiwan)

»

GOST R Approval Emissions and Immunity (Russia)

»

KCC Approval (Korea)

»

CCC Certification (China)

10.1.3

Certifications/Registrations/Declarations

»

UL Listing (US/Canada)

»

CE Declaration of Conformity (Europe)

»

FCC/ICES-003 Class A Verification Report (USA/Canada)

»

VCCI Certification (Japan)

»

C-Tick Declaration of Conformity (Australia) www.kontron.com

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»

BSMI Certification (Taiwan)

»

GOST R Certification / License (Russia)

»

KCC Certification (Korea)

»

CNCA Certification (China)

»

Ecology Declaration (International)

10.2 Electromagnetic Compatibility Notices

10.2.1

FCC (USA)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions related to the EMC performance of this product, contact:

Kontron America, Inc.

14118 Stowe Drive

Poway, CA 92064-7147

(888) 294-4558

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.

Reorient or relocate the receiving antenna.

2.

Increase the separation between the equipment and the receiver.

3.

Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected.

4.

Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. The customer is responsible for ensuring compliance of the modified product.

Only peripherals (computer input/output devices, terminals, printers, etc.) that comply with FCC Class A or B limits may be attached to this computer product. Operation with noncompliant peripherals is likely to result in interference to radio and TV reception.

All cables used to connect to peripherals must be shielded and grounded. Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception.

10.2.2

Industry Canada (ICES-003)

Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le Ministre Canadian des

Communications. www.kontron.com

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English translation of the notice above:

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Canadian Department of

Communications.

10.2.3

Europe (CE Declaration of Conformity)

This product has been tested in accordance to, and complies with, the Low Voltage Directive (73/23/EEC) and EMC Directive

(2004/108/EC). The product has been marked with the CE Mark to illustrate its compliance.

10.2.4

VCCI (Japan)

English translation of the notice above:

This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) from Information

Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference.

Install and use the equipment according to the instruction manual.

10.2.5

BSMI (Taiwan)

The BSMI Certification Marking and EMC warning is located on the outside rear area of the product.

10.2.6

Regulated Specified Components

To maintain the UL listing and compliance to other regulatory certifications and/or declarations, the following conditions must be adhered to and the following regulated components must be used. Interchanging or using other components will void the UL listing and other product certifications and approvals.

1. Add-in boards must have a printed wiring board flammability rating of minimum UL94V-1. Add-in boards containing external power connectors and/or lithium batteries must be UL recognized or UL listed. Any add-in board containing modem telecommunication circuitry must be UL listed. In addition, the modem must have the appropriate telecommunications, safety, and EMC approvals for the region in which it is sold.

2. Peripheral Storage Devices must be a UL recognized or UL listed accessory and TUV or VDE licensed. Maximum power rating of any one device is 19 watts. Total server configuration is not to exceed the maximum loading conditions of the power supply. www.kontron.com

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11 Appendix C: NEBS Considerations

WARNING

: The CG2300 server intra-building Ethernet RJ-45 ports, COM ports, and/or Telco Alarms port are suitable for connection to intra-building or unexposed wiring or cabling only. The intra-building ports of the CG2300 MUST NOT be metallically connected to interfaces that connect to the OSP or its wiring. These interfaces are designed for use as intra-building interfaces only (Type 2 or Type 4 ports as described in GR-1089) and require isolation from the exposed OSP cabling. The addition of Primary Protectors is not sufficient protection in order to connect these interfaces metallically to OSP wiring.

WARNING

: The CG2300 server intra-building Ethernet RJ-45 ports, COM ports, and/or Telco Alarms port must use shielded intrabuilding cabling/wiring that is grounded at both ends.

The CG2300 server is suitable for installation in either the Common Bonding Network (CBN) or an Isolated Bonding Network

(IBN).

The CG2300 server is suitable for installation in Network Telecommunication Facilities (NTF) and locations where the National

Electric Code (NEC) applies, but is not suitable for installation in Outside Plant (OSP) installations.

The Battery Return (BR) for the -48V DC powered CG2300 systems is suitable for installation as either Isolation DC return (DC-I) or Common DC return (DC-C). Where the CG2300 is installed with a common DC return, the ampacity of the conductor connecting the equipment frame to the battery return conductor shall be equal to or greater than 13 amps.

The CG2300 server can be configured with an optional air filter that is installed behind the front bezel.

The air filter material is UAF Quadrafoam (25 PPI), has a thickness of 6.35mm, flammability rating of UL94-HF1, and meets the minimum dust arrestance of 65% (ASHRAE 52.1-1992) per documentation found at http://www.uaf.com

. The air filter can be purchased directly from Universal Air Filter (UAF) by calling (618) 271-7300 or emailing [email protected]

and ordering part number

K00737-001. When placing an order provide the attached drawing to verify receipt of the proper air filter.

Recommended Air Filter Replacement Schedule: Every 6 months

The CG2300 server is equipped with thermal sensors to monitor the internal temperature of the system. If the air filter gets clogged so that the fans are not able to pull air through the system, the internal temperature will rise causing a MNR and/or MJR telco alarms manager (TAM) LED to be asserted. This active alarm provides an indication that the air filter should be inspected and/or replaced. www.kontron.com

Installation and Maintenance Guide

12 Appendix D: Getting Help

12.1 World Wide Web

Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We are committed to making our product easy to use and will help you use our products in your systems.

Please consult our Web site at http://www.kontron.com/support-and-services/support/contact-support for the latest product documentation, utilities, drivers and support contacts.

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Corporate Offices

Europe, Middle East & Africa

Lise-Meitner-Str. 3-5

86156 Augsburg

Germany

Tel.: + 49 821 40 860

Fax: + 49 821 40 860 111 [email protected]

North America

14118 Stowe Drive

Poway, CA 92064-7147

USA

Tel.: + 1 888 294 4558

Fax: + 1 858 677 0898 [email protected]

Asia Pacific

1~2F, 10 Building, No. 8

Liangshuihe 2 nd

Street

Beijing 100176, P. R. China

Tel.: + 86 10 63751188

Fax.: + 86 10 83682438 [email protected]

www.kontron.com

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