Laview LV968V8W4-T4 8-Channel 4MP Full HD 1440p 4TB Hard Drive NVR Surveillance System with Bullet Cameras Night Vision and Remote Viewing manual
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Table Content
Chapter 1 Introduction................................................................................................................................... 2
1.1Front Panel
1.2Rear Panel
1.3IR Remote Control Operations
1.4USB Mouse Operation
Chapter 2 Getting Started.............................................................................................................................. 4
2.1 Starting Up and Shutting Down the NVR
2.2 Adding and Connecting the IP Cameras
Chapter 3 Live View...................................................................................................................................... 9
3.1 Introduction of Live View
3.2 Operations in Live View Mode
3.3 Adjusting Live View Settings
Chapter 4 PTZ Controls............................................................................................................................... 11
4.1 Configuring PTZ Settings
4.2 Setting PTZ Presets, Patrols & Patterns
Chapter 5 Record Settings........................................................................................................................... 13
5.1 Configuring Encoding Parameters
5.2 Configuring Record Schedule
5.3 Configuring Motion Detection Record
5.4 Manual Record
Chapter 6 Playback...................................................................................................................................... 17
6.1 Playing Back Record Files
6.2 Smart Search
6.3 Digital Zoom
Chapter 7 Backup......................................................................................................................................... 22
7.1 Backup Up Footage Files
Chapter 8 Network Settings......................................................................................................................... 25
8.1 Configuring General Network Settings
8.2 Configuring Advanced Network Settings
8.3 Setup Remote View On Mobile Devices
Chapter 9 Hard Drive Management............................................................................................................. 28
9.1 Initializing HDDs
9.2 Managing Network HDD
9.3 Managing HDD Group
Chapter 10 Camera Settings......................................................................................................................... 31
10.1 Configuring OSD Settings
10.2 Configuring Privacy Mask
Chapter 11 NVR Management and Maintenance........................................................................................ 32
10.3 Configuring Video Parameters
11.1 Viewing System Information
11.2 Searching & Export Log Files
11.3 Upgrading System
11.4 Restoring Default Settings
Chapter 12 Others........................................................................................................................................ 35
12.1 Configuring General Settings
12.2 Configuring DST Settings
12.3 Managing User Accounts
FAQ............................................................................................................................................................. 38 www.LaViewUSA.com
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Thank you for purchasing Laview Premium Network Video Recorder System. Your LV-N System Represents the state of art in Network video Recording and is designed for reliable and trouble-free performance. This
User Guide is designed to illustrate the most common feature. Content of User manual may vary between different model number/ device. For complete instruction/ user manual please refer to the Utility disk that comes with the kit or go to our website at www.laviewusa.com/support
Front Panel
Rear Panel
LV-N9916C6E LV-N9808C8E
Description of Rear Panel Interfaces
LV-N9916C6E LV-N9808C8E
Description of Control Panel Buttons
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IR Remote Control Operations
The NVR may also be controlled with the included IR remote. Complete instruction on remote control can be found in the online user manual at our download center at www.laviewusa.com/support/download.
Note: Batteries (2×AAA) must be installed before operation.
USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. In the rare case that the mouse is not detected, the possible reason may be that the two devices are not compatible, please refer to the recommended device list from your provider.
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Starting Up and Shutting
Down the NVR
NVR.
Steps:
1. Enter the Shutdown menu by clicking
Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
Before you start:
Check that the voltage of the extra power supply is the same as the NVR’s requirement, and the ground connection is working properly.
Starting up the NVR:
Steps:
1. Check that the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power
Supply (UPS) be used in conjunction with the device.
2. Turn on the power switch on the rear panel.
3. After startup, the Power LED indicator turns on . A splash screen with the status of the
HDD appears on the monitor. The row of icons at the bottom of the screen shows the
HDD status. ‘X’ means that the HDD is not installed or cannot be detected.
Shutting down the NVR
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown
Password
The default password for the NVR is 12345.
In newer firmware, you may be asked to create your own password the first time you turn on the system. Please contact our tech support if you do not remember your password.
Adding and Connecting IP
Cameras
Note: ONVIF compatibility means the camera can be supported both when it uses the ONVIF protocol and its private protocols. Only ONVIF is
supported means the camera can only supported when it uses the ONVIF protocol.
Adding the Online IP Cameras
Shutdown Menu
2. Click the Shutdown button.
3. Click the Yes button.
4. Turn off the power switch on the rear panel when the Prompt pops up.
Purpose:
The main function of the NVR is to connect the network cameras and record the video captured. So before you can get live view or recorded video, you should add the network cameras to the connection list of the device.
Before you start:
Ensure that the network connection is valid and correct. For detailed checking and configuring of the network, please see Chapter Checking
Network Traffic and Chapter Configuring Network
Detection.
Option 1:
Steps:
1. Right-click the mouse when you are in live view mode to show the menu bar.
2. Select (Auto) or (Manual).
Shutdown Prompt
Rebooting the NVR
In the Shutdown menu, you can also reboot the
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• Auto
The device will add the detected IP cameras or encoders automatically by using the admin user name and password.
Auto Adding IP Camera Interface
Manual Adding IP Camera Interface
Note: If the user name and password are changed, the auto adding of IP camera may fail. you may add it manually if necessary.
• Manual
Steps:
1. To add online cameras with same network segment:
1) The detected online camera will be listed in the camera list, as shown in the figure below.
2) You can edit the IP address, protocol, management port, and other information for the IP camera.
3) Click Add to add the camera.
Option 2:
Steps:
1. Enter the Camera Management interface.
Menu> Camera> Camera
Manual Adding IP Camera Interface
2) Click the button to add the camera.
2. To add other IP cameras:
1) Click the Custom Adding button to see the Add IP Camera (Custom) interface.
Menu
2. To add online cameras with same network segment:
1) Click Search to search for online cameras.
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Camera Settings Interface
2) Check the box next to cameras to be added.
3) Click Quick Add to add the camera.
3. To add other IP cameras:
1) On the left side of the interface, you can enter the IP address, protocol, management port, user name, password and other information for the IP camera.
2) Click Add to add the camera.
Note: If you check the Synchronize IP
Camera checkbox, the default settings of the NVR for IP cameras is applied to the added camera.
Editing the Connected IP cameras and Configuring
Customized Protocols
After the IP cameras are added, the basic information of the camera will show in the page, you can configure the basic settings of the IP cameras.
Steps:
1. Click the icon to edit the parameters; you can edit the IP address, protocol and other settings.
Edit the Parameters
2. Click apply to save the settings and click OK to exit the editing interface.
Configuring customized protocols
Purpose:
To connect the network cameras which are not configured with standard protocols, you can configure customized protocols for them.
Steps:
1. Choose the protocol type and choose the transfer protocols.
Note: The protocol type and the transfer protocols must be supported by the connected network camera.
After adding customized protocols, you can see the protocol name listed in the dropdown list.
Editing IP Cameras connected to the PoE interfaces
The PoE interface enables the NVR system to pass electrical power and data, through Ethernet cabling to the connected network cameras.
LaView NVRs provides PoE interfaces which can connect to network cameras directly; and if you dont use the PoE interface, you can also connect to the online network cameras. The PoE interface supports the Plug-and-Play function.
Example:
For LaView NVRs, when you want to connect 1 online camera and connect 3 network cameras via
PoE interfaces, you must disable 1 PoE interface in the Edit IP camera panel.
To add Cameras for NVR supporting PoE function:
Before you start:
Connect the network cameras using the PoE interfaces.
Steps:
1. Enter the Camera Management interface.
Main menu> Camera> Camera
The connected cameras are listed.
List of Connected Cameras
Edit IP Camera Interface
Note: Plug-and-Play means that the camera is connected to the PoE interface. The parameters of the camera can’t be edited here. The IP address of the camera can only be edited in the Network
Configuration interface, see Chapter Configuring
General Settings for detailed information.
Editing IP cameras connected to the built-in switch network interfaces
In LaView NVRs, the extra network interfaces provide a built-in switch with plug-and-play function.
Example:
When you want to connect 2 online cameras and 6 network cameras via built-in switch interfaces, you must disable 2 built-in switch interfaces in the Edit
IP camera panel.
To add Cameras for NVR via built-in switch interfaces:
Before you start:
Connect the network cameras via the built-in switch interfaces.
Steps:
1. Enter the Camera Management interface.
Main menu> Camera> Camera
The connected cameras should be listed.
Protocol Setting
2. Choose the protocols you just added to validate the connection of the network camera.
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List of Connected Cameras
Note: The cameras connected to the builtin switch interface cannot be deleted in this menu.
2. Click the Edit button.
Edit IP Camera Interface
Note: Plug-and-Play means that the camera is connected to the switch interface. The parameters of the camera can’t be edited here. The IP address of the camera can only be edited in the Network Configuration interface.
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Introduction of Live View
Live view shows you the video captured by each camera in real time. The NVR automatically enters
Live View mode when powered on.
Live View Icons
In the live view mode, there are icons at the top right of the screen, showing the status of each channel, so that you can see whether the channel is recording, or whether there are alarms are being triggered.
Operations in Live View
Mode
Note:
Two ways to show the Right-click Menu
Bar: right-clicking or moving the mouse to the bottom of the screen.
You can click on the right side of the menu bar to clip the menu on the screen.
Quick Setting Toolbar in
Live View Mode
On the screen of each channel, there is a quick setting toolbar which shows up when you single click the mouse in the one of the camera views.
Note: Live View Strategy is only available for network cameras.
In live view mode, there are many functions provided. The functions are listed below.
•
Single Screen: Showing only one screen on the monitor.
•
Multi-screen: Showing multiple screens on the monitor simultaneously.
•
Auto-switch: The screen is auto switched to the next one. You must set the dwell time for each screen on the configuration menu before enabling auto-switch.
Menu>Configuration>Live View>General.
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Start Recording: Normal record and motion detection record are supported.
•
Output Mode: Select the output mode to
Standard, Bright, Gentle or Vivid.
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All-day Playback: Playback the recorded videos for the selected day.
Using the Mouse in Live
View
Mouse Operation in Live View
Note: The dwell time of the live view configuration must be set before using Start Auto-switch.
Note: Reboot Intelligence is enabled when rightclicking on a camera as long as, the corresponding camera supports intelligent function
Quick Setting Toolbar
Description of Quick Setting Toolbar Icons
Instant Playback only shows the last five minutes. If no recording is found, it means there was no recording during the last five minutes.
Digital Zoom can zoom in on a selected area
Left-click and draw to select the area to zoom in.
Digital Zoom
Right-click Menu www.LaViewUSA.com
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Adjusting Live View
Settings
Purpose:
Live View settings can be customized according to your needs. You can configure the output interface, dwell time for each channel, mute /volume for audio, the screen number for each channel, etc.
Steps:
1. Enter the Live View Settings interface.
Menu> Configuration> Live View
•
Live View-General
Video Output Interface: Designates the output to be used options include VGA/
HDMI.
•
Live View Mode: Designates the display mode to be used for Live View.
•
Dwell Time: The time in seconds between switching of channels when auto-switch is enabled in Live View.
•
Enable Audio Output: Enables/disables audio output for the selected video output.
•
Event Output: Designates the output where to show event video.
•
Full Screen Monitoring Dwell Time: The
2. time in seconds to show an event on screen.
Setting order of cameras
Live View- Camera Order
To set the camera order:
1) Select a View mode
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2) Select the small box, and doubleclick on the camera number to display that channel on the window.
You can click button to enable live view for all the channels and click live view.
to stop
3) Click the Apply button to save the settings.
Configuring PTZ Settings
Purpose:
Follow the procedure to set the parameters for PTZ.
The configuring of the PTZ parameters must be done before you can control the PTZ camera.
Steps:
1. Enter the PTZ Settings interface.
Menu >Camera> PTZ
PTZ- General
2. Choose the camera in the Camera dropdown list.
3. Enter the parameters of the PTZ camera.
Note: All the parameters should be in the PTZ camera parameters section of the camera manual.
Example: If the PTZ camera uses the protocol of DRAGON, you should select
DRAGON in the PTZ Protocol field.
4. Click Apply button to save the settings.
PTZ- More Settings
2. Use the directional button to wheel the camera to the location that you want to as preset.
3.
Preset.
4. preset.
Click the round icon next to Save
Click the preset number to save the
Repeat the steps2-4 to save more presets. If the number of the presets you want to save is more than 17, you can click […] and choose the available numbers.
More Presets
Setting PTZ Presets,
Patrols & Patterns
Before you start:
Please make sure that the presets, patrols and patterns are be supported by PTZ protocols.
Calling Presets
Purpose:
This feature enables the camera to point to a specified position such as a window when a preset is needed.
Call preset in the PTZ setting interface:
Steps:
1. Enter the PTZ Control interface.
Menu>Camera>PTZ>More Settings
2. Check the round icon of Call Preset.
Customizing Presets
Purpose:
Follow the steps to set the Preset location, which is where you want the PTZ camera to point when an event takes place.
Steps:
1. Enter the PTZ Control interface.
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3.
PTZ- Call Preset
Choose the preset number.
Call preset in live view mode:
Steps:
1. Press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.
PTZ Toolbar
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2. Choose Camera in the list on the menu.
3. Double click the preset in the Preset list to call it.
The camera will move to the saved location from the preset selected. www.LaViewUSA.com
Configuring Encoding
Parameters
Purpose:
By configuring the encoding parameters you can adjust image quality, through changing transmission stream type, resolution. etc.
Before you start:
Make sure that the HDD has already been installed.
If not, please install a HDD and initialize it.
(Menu>HDD>General)
HDD.
HDD- General
Check the storage mode of the HDD:
Click Advanced to check the storage mode of the
If the HDD mode is Quota, please set the maximum record capacity and maximum picture capacity.
For detailed information, see Chapter Configuring
Quota Mode.
If the HDD mode is Group, you should set the
HDD group. For detailed information, see Chapter
Configuring HDD Group for Recording.
Encoding Parameters for Recording
Select Record tab page to configure stream type, resolution, and other parameters as needed.
Pre-record: The amount of time to be recorded prior to an alarm-triggered event. For example, if you set the pre-record time as 5 seconds, when an alarm triggers recording at 10:00, the camera saves video starting at 9:59:55.
Post-record: The time you set to be recorded after the event. For example, if you set the post-record time as 5 seconds, when an alarm triggered the recording ends at 11:00, it continues recording till
11:00:05.
Expiration Time: Expired time, is the amount of time for a record file to be kept in the HDD. If the deadline is reached, the file will be deleted. You can set the expired time to 0, and then files will never be deleted. Storage time for files should be determined by the capacity of the HDD.
Redundant Record: Enabling redundant record means the recording is saved in the redundant HDD.
See Chapter Configuring Redundant Recording.
Record Audio: Check the checkbox to enable or disable audio recording.
Click Apply to save the settings.
Encoding Parameters Settings for Sub-stream
Enter the Sub-stream tab page.
HDD- Advanced
Steps:
Enter the Record settings interface to configure the encoding parameters:
Menu>Record>Encoding
Record Encoding
Sub-stream Encoding
Configure the parameters of the camera.
Click Apply to save the settings.
Configuring Record
Schedule
Purpose:
Set the recording schedule for the camera to automatically start/stop recording according to the configured schedule.
Steps:
Enter the Record Schedule interface.
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Menu>Record>Schedule
Configure Record Schedule
Select Record Schedule.
To arrange any other schedule, leave the All Day checkbox blank and set the Start/End time.
Note: Up to 8 periods can be configured for each day. The time periods cannot be overlapped.
Repeat these steps to schedule recording for other days of the week. If the schedule can also be applied to other days, click Copy.
Descriptions of the scheduled recording icons are shown in the figure below.
Record Schedule
Choose the camera you want to configure.
check the checkbox next to Enable Schedule item.
Click Edit button or click the icon under the edit button and click and drag the schedule desired on the panel.
Edit the schedule:
In the message box, you can choose the day to which you want to set schedule.
Copy Schedule to Other Days
Click OK to go back to upper level menu.
Click Apply in the Record Schedule interface to save the settings.
Draw the schedule:
Click on the color icons, you can choose the scheduled recording type as normal or event triggered.
Descriptions of the scheduled recording icons
Click the Apply button to validate the settings.
If you wish to use these settings for other channels, click Copy, then choose the channel to which you want to copy the settings.
Motion Detection
Configure Motion Detection:
Choose camera you want to configure.
Check the checkbox next to Enable Motion
Detection.
Crop the area for motion detection by mouse. If you want to set motion detection for the area shot by the camera, click Full Screen. To start over, click Clear.
Recording Schedule Interface
Click the button to set a recording schedule.
To schedule all-day recording, check the checkbox next to All Day.
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Edit Schedule www.LaViewUSA.com
Draw the Schedule
Copy Schedule to Other Channels
Configuring Motion
Detection Record
Motion Detection- Grid
Purpose:
Follow these steps to set the motion detection parameters. In live view mode, when a motion detection event takes place, the NVR can analyze it and carry out a variety of actions to handle it.
Enabling motion detection function can trigger certain channels to start recording, full screen monitoring, audio warning, notify the surveillance center etc.
Click Setting to select channels that will link to the motion detection trigger.
Steps:
Enter the Motion Detection interface.
Menu>Camera>Motion
Motion Detection Settings www.LaViewUSA.com
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Select the channels for which you want the motion detection event to trigger recording.
Click Apply to save the settings.
Click OK to go back to menu.
Exit the Motion Detection menu.
For detailed information on schedule configuration,
see Chapter Configuring Record Schedule.
Manual Record
Motion Detection Recording
Purpose:
Follow the steps to set parameters for manual recording.
Click to enable all-day continuous recording or all-day motion detection recording on all channels.
Steps:
Enter the Manual settings interface.
Menu> Manual
Or press the REC button on the remote control.
Manual Record
Enabling Manual Record:
Select Record on the left bar.
Next to the camera number, change to .
Disabling manual record:
Next to the camera number, change to .
Note: After rebooting, all manual records enabled are canceled.
Start all-day continuous recording or all-day motion detection recording of all channels:
Click for or .
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Playing Back Record Files
Playing Back by Channel
Purpose:
Play back the recorded video files of a specific channel in live view mode. Channel switch is supported.
OPTION 1:
Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar.
Note: In instant playback mode, only files recorded during the last five minutes on this channel will be played back.
Playback Interface
Click on multiple channel(s) to execute simultaneous playback.
Toolbar of Playback
Note: indicates the start/end time of recording.
Detailed Explanation of Playback Toolbar
Instant Playback Interface
Note: Playback progress bar: Use the mouse to click on point in the progress bar or drag the progress bar to locate specific frames.
OPTION 2:
Enter the Playback interface.
Mouse: right click a channel in live view mode and
Playing Back by Time
select from the menu.
Right-click Menu under Live View
Front Panel: press PLAY button to play back recorded files from the channel under single-screen live view mode.
When on multi-screen live view mode, the recorded files from the top-left channel will be played back.
Note: During playback process, pressing the numerical buttons will switch playback to the corresponding channels.
Playback management:
The toolbar on the bottom of the Playback interface can be used to control playing progress.
Purpose:
Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.
Steps:
Enter playback interface.
Menu>Playback
Check off channel(s) in the channel list and then double-click to select a date on the calendar.
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Note: The indicates the start/end time of the recording.
Playback Calendar
Note:
If a camera has recordings from that day, the icon in the calendar is displayed as . Otherwise it is displayed as . The selected date is surrounded by a white rectangle, as in .
In the Playback interface:
The toolbar at the bottom of the Playback interface can be used to control playing progress.
Detailed Explanation of Playback-by-time
Interface
Note:
Playback progress bar: Use the mouse to click on any point in the progress bar or drag the progress bar to locate specific frames.
Playing Back by Event Search
Purpose:
Play back specific files on one or several channels by restricting event type (e.g. alarm input and motion detection).
Steps:
Enter the Playback interface.
Menu>Playback
Select Event in the drop-down list on the top-left.
Select Alarm Input or Motion as the event type and set the Start time and End time.
Click the Search button to get search results from the information provided. Refer to right-side bar for results.
Toolbar of Playback by Event
Search Result Bar(Alarm In and Motion)
Detailed Explanation of Playback-by-Event
Toolbar
Note:
Playback progress bar: Use the mouse to click on any point in the progress bar or drag the progress bar to locate specific frames.
Click button to play back the file.
Note:
Pre-play and post-play can be configured.
If the event is set to trigger recording on multiple channels, clicking the will activate the Synch
Playback interface. You can select which channels to play back synchronously.
Click the Back button to go back to the search interface.
Playback interface:
The toolbar at the bottom of the Playback interface can be used to control playing progress.
Smart Search
Purpose:
In order to locate motion detection events easily in the playback progress bar, you can analyze a certain area/scene to get all of the related motion detection events that occurred in the area.
Note: The smart search function may vary according to the camera connected to the NVR.
Before you start:
Log in the network camera using your web browser, and enable the Dynamic Analysis for Motion by checking the checkbox next to it. Enter the motion detection configuration interface:
Configuration> Advanced Configuration> Events>
Motion Detection.
Interface of Playback by Time
Alarm Input Search Interface
Interface of Playback by Event
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Toolbar of Playback by Time www.LaViewUSA.com
Motion Search Interface www.LaViewUSA.com
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Digital Zoom
Steps:
Click the button on the playback toolbar to enter Digital Zoom interface.
Use the mouse to crop an area and the cropped image will be enlarged up to 16 times.
Motion Detection Settings
Enable the motion detection function and set the arming area to full screen using the NVR’s local menu.
Steps:
Enter the Playback interface and play a record file.
Crop of Smart Search Area
Smart search findings will be marked as progress bar.
in the
The hidden list of recorded files appear when mouse is moved to the right of the playback interface.
4-ch Synchronous Playback Interface
Click to play back recordings in reverse.
Smart Search Findings
Interface of Playback by Time
Click on the playback toolbar to enter Smart
Search mode.
Click and drag the mouse to crop an area. You can click the button to set the whole screen as a search area. After cropping an area, click the button to execute smart search in this area.
Note: Multi-area searching modes are supported.
Smart Search Playback Toolbar
Note:
Indicates the start/end time of the record.
Detailed Explanation of Smart Search
Playback Toolbar
Note:
Playback progress bar: Use the mouse to click on any point in the progress bar or drag the progress bar to locate specific frames.
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Draw Area for Digital Zoom
Right-click the image to exit the digital zoom interface.
Reverse Playback of Multichannel
Purpose:
You can play back multi-channel recordings in reverse. 16-ch (with up to 1280*720 resolution),
4-ch (with up to 1920*1080P resolution) and 1-ch
(with up to 2560*1920 resolution) reverse playback are all supported.
Steps:
Enter Playback interface.
Menu>Playback
Check multiple checkboxes to select multiple channels, and select a date on the calendar.
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Backing Up Footage Files
Quick Export
Purpose:
Export record files to backup device(s) quickly.
Steps:
1. Enter Video Export interface.
Menu>Export>Normal
Choose the channel(s) you want to back up and click .
Note: The time duration of recordings on a specified channel cannot exceed one day.
Otherwise, the message box “Max. 24 hours are allowed for quick export.” will pop up.
Export Finished
3. Check backup result.
Choose the file in the Export interface and click to check it.
Note: The Player (player.exe) will be exported automatically.
Normal Video Search for Backup
3. Select the files you want to back up.
Click to play the file if you want to check it.
Check the checkbox next to the files you want to back up.
Note: The size of currently selected files is displayed in the lower-left corner of the window.
Export by Normal Video Search using USB Flash Drive
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Video Export Interface
2. Export.
Go to Export interface, choose backup device and click to start exporting.
Note: Here we show a USB Flash Drive.
Quick Export using USB1-1
Stay in the Export interface until all desired files are exported.
Checkup of Quick Export Result Using USB1-1
Backing up by Video Search
Purpose:
Files can be stored to various devices, such as
USB devices (USB flash drives, USB HDDs, USB writer) and DVD-R/W.
Backup using USB flash drives, USB HDDs,
USB writer and DVD-R/W
Steps:
1. Enter Export interface.
Menu>Export>Normal
2. Set search condition and click .
Notes:
1) Six different Record types are selectable: Continuous, Motion,
Alarm, Motion & Alarm, Command
Triggered and Manual.
2) Two different file types are selectable:
Unlocked and Locked.
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Result of Normal Video Search for Backup
4. Export.
Click and start backup.
Note: If the inserted device is not recognized:
•
Click
Reconnect device.
.
•
Check for compatibility from vendor.
You can also format USB flash drives or USB HDDs via the device. USB writer and
DVD-R/W cannot be formatted.
Export by Normal Video Search using USB Writer
Stay in the Export interface until all files are exported. A message box saying“Export finished” will signify the process is complete.
Export Finished
5. Check backup result.
Choose the file in Export interface and click to check it.
Note: The Player (player.exe) will be exported automatically.
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Checkup of Export Result using USB Flash Drive
Checkup of Export Result using USB Writer
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Configuring General
Network Settings
Purpose:
Network settings must be properly configured before you operate NVR over network.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration>Network
2. Select the General tab.
network connection, you may set Dynamic DNS
(DDNS) to be used for network access.
Prior registration with your ISP is required before configuring the system to use DDNS.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the DDNS tab to enter the DDNS
Settings interface.
DDNS Settings Interface
3. Check the DDNS checkbox to enable this feature.
4. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS,
PeanutHull, NO-IP and HiDDNS.
Network Settings Interface
3. In the General Settings interface, you can configure the following settings: NIC
Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server.
If the DHCP server is available, you can check the checkbox next to DHCP to automatically obtain an IP address and other network settings from that server.
Note: For the LV-N9808C8E series NVR, you need to configure the internal NIC address, so that IP addresses are assigned to the cameras connected to the PoE or built-in switch interfaces.
Note: The valid value range of MTU is 500
~ 9676.
4. After configuring the general settings, click Apply to save the settings.
Configuring advanceed
Settings
Configuring NTP Server
Purpose:
A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time.
Steps:
1. Enter the Network Settings interface.
Menu > Configuration > Network
2. Select the NTP tab to enter the NTP
Settings interface.
Configuring DDNS
Purpose:
If your NVR is set to use PPPoE as its default
NTP Settings Interface
3. Check the Enable NTP checkbox to enable this feature.
4.
•
Interval: Time between the two synchronizing actions with NTP server. The unit of time is in minutes.
•
NTP Server: IP address of NTP server.
•
NTP Port: Port of NTP server.
5. Click the Apply button to save settings and exit the interface.
Note: The time synchronization interval can be set from 1 to 10,080 min, and the default www.LaViewUSA.com
25
value is 60min. If the NVR is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP
Address: 210.72.145.44). If the NVR is set up in a customized network, NTP software can be used to establish a NTP server used for time synchronization.
Configuring RTSP
Purpose:
The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers.
Steps:
1. Enter the Network Settings menu
Menu >Configuration> Network
2. Select the More Settings tab to enter the
More Settings menu
More Settings Interface
3. Enter the Server Port and HTTP Port in the text fields. The default Server Port is
8000 and the HTTP Port is 80, and you can change them according to different requirements.
4. Click Apply button to save settigns and exit the interface.
Note: The Server Port should be set to the range of
2000-65535 and is used for remote client software access. The HTTP port is used for remote IE access.
Configuring Email
Purpose:
The system can be configured to send an email notification to designated users if, an alarm motion event is detected or if the administrator password is changed.
RTSP Settings Interface
3. Enter the RTSP port in the text field next to RTSP Service Port. The default
RTSP port is 554, and you can change it accordingly.
4. Click Apply button to save settings and exit the menu.
Before configuring the email Settings, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server. The network must also be connected to either an intranet or the
Internet depending on the location of the e-mail accounts to which you want to send notifications.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Set the IPv4 Address, IPv4 Subnet Mask,
IPv4 Gateway and the Preferred DNS Server in the Network Settings menu.
3. Click the Apply button to save the settings.
1. Select the Email tab to enter the Email
Settings interface.
Configuring Server and HTTP
Ports
Purpose:
You can change the server and HTTP ports in the
Network Settings menu. The default server port is
8000 and the default HTTP port is 80.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the More Settings tab to enter the
More Settings interface.
26
Email Settings Interface
2. Configure the following settings:
Server Authentication (optional):
Check the checkbox to enable the server authentication feature.
User Name: The user account of sender’s email for SMTP server authentication.
Password: The password of sender’s email for SMTP server authentication.
SMTP Server: The SMTP Server IP address www.LaViewUSA.com
or host name (e.g., smtp.263xmail.com).
SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL (optional): Click the checkbox to enable SSL if required by the SMTP server.
Sender: The name of sender.
Sender’s Address: The email address of sender.
Receivers: Select the receiver. Up to 3 receivers can be configured.
Receiver: The name of user to be notified.
Receiver’s Address: The email address of user to be notified.
Attached Pictures: Check the checkbox next to Enable Attached Picture if you want to send emails with attached alarm scene images. The interval is the time before another alarm scene image is sent. You can also set SMTP port and enable SSL here.
Interval: The interval refers to the time between two alam scene pictures.
E-mail Test: Sends a test message to verify that the SMTP server can be reached.
3. Click the Apply button to save settings.
4. You can click Test button to test whether your settings work. An Attention message box will pop up. Refer to 0.
4.Download LaView Net / LaView Net
HD from the IOS App Store or Google
Play Store
5.Set up the device in the app by going to
Menu > Devices > Add > Manual Adding.
See figure below for more details
6.Save the setting and click on ‘Start Live
View’ to view the footage.
Remote Viewing
Purpose:
You can view both the live and recorded footage from your mobile devices like smart phones, tablets or laptops.
Steps:
1.Connect the NVR to your router.
2.Find out the Local IP address of the
NVR in your Local Area Network (i.e.:
192.168.x.x, 10.0.0.x)
3.In your network router setting interface, complete the Port Forwarding of the HTTP
Port (Default: 80), SERVER Port (Default:
8000) and RTSP Port (Default: 8554) for the IP address of the NVR.
Alias: Name your NVR
Register Mode: IP/Domain
Address: Use Local IP address if your mobile device is in the same Local Area Network as your NVR.
Otherwise use Public IP address of your network
(Can be found at www.canyouseeme.org).
Port: Use Server Port (Default: 8000)
User Name: Your NVR Login credentials (Default: admin)
Password: Your NVR login password
Camera No.: Does not apply. Please leave it default.
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5. After the HDD has been initialized, the status of the HDD will change from
Uninitialized to Normal.
Initializing HDDs
Purpose:
A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR.
Steps:
1. Enter the HDD Information interface.
Menu > HDD> General
HDD Status Changes to Normal
Note: Initializing the HDD will erase all data on it.
Managing Network HDD
Purpose:
You can add the allocated NAS or disk of IP SAN to your NVR, and use it as a network HDD.
Steps:
1. Enter the HDD Information interface.
Menu > HDD>General
2. Click the Add button to enter the Add
NetHDD interface.
Add NAS Disk
•
Add IP SAN:
1) Enter the NetHDD IP address in the text field.
2) Click the Search button to view available IP SAN disks.
3) Select the IP SAN disk from the list shown.
4) Click the OK button to add the selected IP SAN disk.
Note: Only 1 IP SAN disk can be added.
Initialize Added NetHDD
Managing HDD Group
Setting HDD Groups
Purpose:
Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.
Steps:
1. Enter the Storage Mode interface.
Menu > HDD > Advanced
2. Set the Mode to Group.
HDD Information Interface
2. Select HDD to be initialized.
3. Click the Init button.
28
Confirm Initialization
4. Click the OK button to start initialization.
HDD Information Interface
3. Add the allocated NetHDD.
4. Select the type as either NAS or IP SAN.
5.
•
Add NAS disk:
1) Enter the NetHDD IP address in the text field.
2) Enter the NetHDD Directory in the text field.
3) Click the OK button to add the configured NAS disk.
Note: Up to 8 NAS disks can be added.
Status Changes to Formatting www.LaViewUSA.com
AddIP SAN Disk
6. After successfully adding the NAS or IP
SAN disk, return to the HDD Information menu. The added NetHDD will now be displayed in the list.
Note: If the added NetHDD is uninitialized, please select it and click the
Init button for initialization.
Storage Mode Interface
3. Click the Apply button and the following message box will pop up;
Attention for Reboot
4. Click the Yes button to reboot the device and activate the changes.
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29
5. After reboot of device, enter the HDD
Information interface.
Menu > HDD> General
6. Select HDD from the list and click the
icon to enter the Local HDD Settings interface.
HDD and the R/W HDD simultaneously so as to ensure that reliability of video data is highly secured and realiable.
Steps:
1. Enter the HDD Information interface.
Menu > HDD> General
2. Select HDD from the list and click the
icon to enter the Local HDD Settings interface.
Local HDD Settings Interface
7. Select the Group number for the current
HDD.
Note: The default group No. for each HDD is 1.
8. Click the OK button to confirm settings.
Set HDD Property
3. Set the HDD property to R/W, Read-only or Redundancy.
4. Click the OK button to save settings and exit the interface.
5. In the HDD Information menu, the HDD property will be displayed in the list.
Note: At least 2 hard disks must be installed on your NVR (and one must be set to R/W property) if you want to set a HDD to Redundancy.
Confirm HDD Group Settings
9. In the pop-up message box, click the Yes button to confirm the settings.
Setting HDD Property
Purpose:
The HDD property can be set to redundancy, readonly or read/write (R/W). Before setting the HDD property, please set the storage mode to Group
(refer to steps 1-4 of Chapter Setting HDD Groups
).
A HDD can be set to read-only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode.
When the HDD property is set to redundancy, the video can be recorded both onto the redundancy
30 www.LaViewUSA.com
Configuring OSD Settings
with different frame colors.
Note: Up to 4 privacy masks zones can be configured and the size of each area can be adjusted.
5. The designated privacy mask zones on the window can be deleted by clicking the corresponding Clear Zone1-4 buttons on the right side of the window, or you canclick Clear All to clear all zones.
Purpose:
You can configure the OSD (On-Screen Display) settings for the camera, including date /time, camera name, etc.
Steps:
1. Enter the OSD Configuration interface.
Menu > Camera > OSD
2. Select the camera to configure OSD settings.
3. Edit the Camera Name in the text field.
4. Configure the Display Name, Display
Date and Display Week by clicking the checkbox.
5. Select the Date Format, Time Format and
Display Mode.
6. You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position.
7. Click the Apply button to apply settings.
Set Privacy Mask Area
6. Click the Apply button to save settings.
Configuring Video
Parameters
Configuring Privacy Mask
Purpose:
You can configure up to four privacy mask zones which will prevent certain areas from being viewed or recorded.
Steps:
1. Enter the Privacy Mask Settings interface.
Menu > Camera >Privacy Mask
2. Select the camera to set a privacy mask on.
3. Check the checkbox next to Enable
Privacy Mask to enable this feature.
Steps:
1. Enter the Image Settings interface.
Menu > Camera >Image
Image Settings Interface
2. Select the camera to set image parameters for.
3. Click the arrows to adjust each parameter.
Click the Apply button to save settings.
Privacy Mask Settings Interface
4. Use the mouse to crop a zone on the window. Different zones will be marked www.LaViewUSA.com
31
Information menu where you can view the
HDD status, free space, property, etc.,
Viewing Device Information
Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Device Info tab to see the
Device Information menu where you can access the device name, model, serial No.
, firmware version and encoding version.
Record Information Menu
Viewing Alarm Information
Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Alarm tab to see the Alarm
Information menu where you can access the alarm information.
Device Information Menu
Viewing Camera
Information
Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Camera tab to see the Camera
Information menu where you can view the status of each camera.
Alarm Information Menu
Viewing Network Information
Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Network tab to see the Network
Information menu where you can view the network information.
HDD Information Menu
Searching & Export Log
Files
Purpose:
The operation, alarm, exception and other information about the NVR can be stored in log files, which can be viewed and exported at any time.
Steps:
1. Enter the Log Search interface.
Menu >Maintenance>Log Search
Log Search Results
Note: Up to 2000 log files can be displayed at once.
5. You can click the button of each log or double click it to view its detailed information, you can also click the button to view the related video files if available.
Camera Information Menu
Viewing Record Information
Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Record tab to see the Record
Information menu where you can access the recording status encoding parameters of each camera.
32
Network Information Menu
Viewing HDD Information
Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the HDD tab to see the HDD www.LaViewUSA.com
Log Search Interface
2. Set the log search conditions to refine your search: Start Time, End Time, Major
Type and Minor Type.
3. Click the Search button to find matching log files.
4. The matching log files will be displayed on the list shown below.
Log Details
6. If you wish to export the log files, click the Export button to enter the Export menu.
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33
Upgrading by Local Backup
Device
Steps:
1. Connect your NVR with a local backup device where the update firmware file is located.
2. Enter the Upgrade interface.
Menu >Maintenance>Upgrade
3. Click the Local Upgrade tab to enter the local upgrade menu.
Export Log Files
7. Select the backup device from the dropdown list under Device Name.
8. Click Export to export the log files to the selected backup device.
You can click the New Folder button to create a new folder in the backup device, or click the Format button to format the backup device before log export.
Notes:
1) Please connect the backup device to NVR before initiating log export.
2) The log files exported to the backup device are named according to exporting time, e.g.,
20110514124841logBack.txt.
To export all the log files:
You can enter the Log Export interface.
Menu> Maintenance> Log Information> Log
Export
Local Upgrade Menu
4. Select the update firmware file from the backup device.
5. Click the Upgrade button to start upgrade.
6. After the upgrading is complete, reboot the NVR to activate the new firmware.
Restoring Default Settings
Steps:
1. Enter the Default interface.
Menu > Maintenance > Default
Log Export Interface
Check the checkbox next to the HDD, and click the Export button to export all the log files stored in the HDD.
Upgrading System
Purpose:
The firmware on your NVR can be upgraded by local backup device or remote FTP server.
Restore Factory Default
2. Click the OK button to restore the default settings.
Note: Besides network parameters (IP address, subnet mask, gateway, MTU, default route and server port), all other parameters of the device will be restored to factory default settings.
34 www.LaViewUSA.com
Configuring General
Settings
Purpose:
Configure the output resolution, system time, and mouse pointer speed. Menu > Configuration >
General interface.
Steps:
1. Enter the General Settings interface.
Menu >Configuration> General
2. Select the General tab.
Configuring DST Settings
Steps:
1. Enter the General Settings interface.
Menu >Configuration>General
2. Select the DST Settings tab.
DST Settings Interface
Check the checkbox next to the Auto DST
Adjustment item or check the Enable DST checkbox, then choose the date of the DST period.
Managing User Accounts
Purpose:
The default account in the NVR is Administrator.
The user name is admin and the password is 12345.
The Administrator has the permission to add/delete users and configure user parameters.
General Settings Interface
3.
•
Language: The default language
• used is English.
Resolution: Select the output resolution, which must be the same as the resolution of the monitor screen.
•
Time Zone: Select the time zone.
Date Format: Select the date
• format.
System Date: Select the system
• date.
System Time: Select the system
• time.
Mouse Pointer Speed: Set the
• speed of the pointer; 4 levels are configurable.
Enable Wizard: Enable/disable the Wizard to appear when the device starts up.
•
Enable ID Authentication:
Enable/disable the use of the login password.
4. Click the Apply button to save settings.
Adding a User
Steps:
1. Enter the User Management interface.
Menu >Configuration>User
User Management Interface
2. Click the Add button to enter the Add
User menu.
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35
Add User Menu User Permission Settings Interface
36
3. Enter the information for a new user:
User Name, Password, Level and User’s
MAC Address.
Level: Set the user level to Operator or
Guest. Different user levels have different operating permission.
•
Operator: The Operator user level has permission for Two-way Audio in Remote Configuration and all operating permission in Camera
Configuration.
•
Guest: The Guest user does not have permission for Two-way Audio in Remote Configuration and has local/remote playback in Camera
Configuration.
•
User’s MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is configured and enabled, it only allows the remote user with this MAC address to access the NVR.
4. Click the OK button to save settings and go back to the User Management interface. The added new user will be displayed on the list.
Added User Listed in User Management Interface
5. Select the user from the list and then click the button to enter the Permission
Settings interface.
6. Set the operating permissions (Local
Configuration, Remote Configuration and
Camera Configuration) for the user.
Local Configuration
•
Local Log Search: Searching/viewing logs and system information of NVR.
•
Local Parameters Settings:
Configuring parameters, restoring factory default parameters and importing/exporting configuration files.
•
Local Camera Management: The
• adding, deleting and editing of IP cameras.
Local Advanced Operation: Operating
HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
•
Local Shutdown Reboot: Shutting
• down or rebooting the NVR.
Remote Configuration
Remote Log Search: Remotely viewing logs that are saved on the
NVR.
•
Remote Parameters Settings:
Remotely configuring parameters, restoring factory default parameters and importing/exporting configuration files.
•
Remote Camera Management:
Remote adding, deleting and editing of the IP cameras.
•
Remote Serial Port Control:
Configuring settings for RS-232 and
RS-485 ports.
•
Remote Video Output Control:
•
Remotely Sending button control signals.
Two-Way Audio: Realizing two-way audio between the remote client and the NVR.
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•
Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.
•
Remote Advanced Operation:
Remotely operating HDD (initializing
HDD, setting HDD property), upgrading system firmware, clearing
I/O alarm output.
•
Remote Shutdown/Reboot: Remotely shutting down or rebooting the NVR.
Camera Configuration
•
Remote Live View: Remotely
• viewing live video from selected camera (s).
Local Manual Operation: Locally starting/stopping manual recording, photo capturing and alarm output of selected camera (s).
•
Remote Manual Operation: Remotely starting/stopping manual recording, photo capturing and alarm output of selected camera (s).
•
Local Playback: Locally playing back recorded files from selected camera
(s).
•
Remote Playback: Remotely playing back recorded files from selected camera (s).
•
Local PTZ Control: Locally
• controlling PTZ movement of selected camera (s).
Remote PTZ Control: Remotely
• controlling PTZ movement of selected camera (s).
Local Video Export: Locally exporting recorded files from selected camera (s).
7. Click the OK button to save settings and exit interface.
Note: Only the admin user account has the permission to restore factory default parameters.
User List
3. Click the icon to delete the selected user.
Editing a User
Steps:
1. Enter the User Management interface.
Menu >Configuration>User
2. Select the user to be edited from the list.
3. Click the icon to enter the Edit User interface.
Note: The admin user can also be edited.
Deleting a User
Steps:
1. Enter the User Management interface.
Menu >Configuration>User
2. Select the user to be deleted from the list.
Edit User Interface
4. Edit user information: User name, password, level and MAC address.
Check the checkbox Change Password if you want to change the password of the current user.
5. Click the OK button to save settings and exit the menu.
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37
FAQ
No image displayed on the monitor after starting up normally.
Possible Reasons a) No VGA or HDMI connections.
b) Connection cable is damaged.
c) Input mode of the monitor is incorrect.
Steps
1. Verify the device is connected to the monitor via HDMI or VGA cable.
If not, please connect the device with the monitor and reboot.
2. Verify the connection cable is good.
If there is still no image display on the monitor after rebooting, please check if the connection cable is good, and change a cable to connect again.
3. Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device
(e.g. if the output mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if not, please modify the input mode of monitor.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer to do the further process.
the NVR.
1) If not, please install the compatible
HDD.
Note: Please refer to the “Quick
Operation Guide” for the HDD installation steps.
2) If you don’t want to install a HDD, select “Menu>Configuration >
Exceptions”, and uncheck the Audible
Warning checkbox of “HDD Error”.
2. Verify the HDD is initialized.
1) Select “Menu>HDD>General”.
2) If the status of the HDD is
“Uninitialized”, please check the checkbox of corresponding HDD and click the “Init” button.
3. Verify the HDD is detected or is in good condition.
1) Select “Menu>HDD>General”.
2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according to the requirement.
4. Check if the fault is solved by the step
1 to step 3.
1) If it is solved, finish the process.
2) If not, please contact the engineer to do the further process.
There is an audible warning sound “Di-Di-
Di-DiDi” after a new bought NVR starts up.
Possible Reasons a) No HDD is installed in the device.
b) The installed HDD has not been initialized.
c) The installed HDD is not compatible with the NVR or is broken-down.
Steps
1. Verify at least one HDD is installed in
38 www.LaViewUSA.com
The status of the added IPC displays as “Disconnected” when it is connected through Private Protocol. Select
“Menu>Camera>Camera>IP Camera” to get the camera status.
Possible Reasons a) Network failure, and the NVR and IPC lost connections.
b) The configured parameters are incorrect when adding the IPC.
c) Insufficient bandwidth.
Steps
1. Verify the network is connected.
1) Connect the NVR and PC with the RS-
232 cable.
Steps
1. Verify the IPC and the NVR versions are compatible.
2) Open the Super Terminal software, and execute the ping command. Input “ping
IP” (e.g. ping 172.6.22.131).
Note: Simultaneously press Ctrl and C to exit the ping command.
1) Enter the IPC Management interface
“Menu > Camera > Camera>IP
Camera”, and view the firmware version of connected IPC.
If there exists return information and the time value is little, the network is normal.
2) Enter the System Info interface
“Menu>Maintenance>System
Info>Device Info”, and view the firmware version of NVR.
2. Verify the configuration parameters are correct.
2. Verify power supply of IPC is stable.
1) Select “Menu>Camera>Camera>IP
Camera”.
2) Verify the following parameters are the same with those of the connected IP devices, including IP address, protocol, management port, user name and password.
1) Verify the power indicator is normal.
2) When the IPC is offline, please try the ping command on PC to check if the PC connects with the IPC.
3. Verify the network between IPC and NVR is stable.
3. Verify the whether the bandwidth is enough.
1) When the IPC is offline, connect PC and
NVR with the RS-232 cable.
1) Select “Menu >Maintenance > Net
Detect > Network Stat.”.
2) Open the Super Terminal, use the ping command and keep sending large data packages to the connected IPC, and check if there exists packet loss.
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
Note: Simultaneously press Ctrl and C to exit the ping command.
4. Check if the fault is solved by the step 1 to step 3.
Example: Input ping 172.6.22.131 –l
1472 –f.
If it is solved, finish the process.
4. Verify the switch is not flow control.
If not, please contact the engineer to do the further process.
Check the brand, model of the switch connecting IPC and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down.
The IPC frequently goes online and offline and the status of it displays as
“Disconnected”.
Possible Reasons
5. Check if the fault is solved by the step 1 to step 4.
a) The IPC and the NVR versions are not compatible.
If it is solved, finish the process.
b) Unstable power supply of IPC.
If not, please contact the engineer to do the further process.
c) Unstable network between IPC and
NVR.
d) Limited flow by the switch connected with IPC and NVR.
No monitor connected with the NVR locally and when you manage the IPC to connect with the device by web browser remotely, of which the status displays as Connected. www.LaViewUSA.com
39
And then you connect the device with the monitor via VGA or HDMI interface and reboot the device, there is black screen with the mouse cursor.
Connect the NVR with the monitor before startup via VGA or HDMI interface, and manage the IPC to connect with the device locally or remotely, the status of IPC displays as Connect. And then connect the device with the CVBS, and there is black screen either.
Possible Reasons:
After connecting the IPC to the NVR, the image is output via the main spot interface by default.
Steps:
1. Enable the output channel.
2. Select “Menu > Configuration > Live View
> View”, and select video output interface in the drop-down list and configure the window you want to view.
Notes:
1) The view settings can only be configured by the local operation of
NVR.
2) Different camera orders and windowdivision modes can be set for different output interfaces separately, and digits like “D1”and “D2” stands for the channel number, and “X” means the selected window has no image output.
c) The frame rate has not reached the real-
Steps: time frame rate.
1. Verify the network between NVR and IPC is connected.
1) When image is stuck, connect the RS-
232 ports on PC and the rear panel of
NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss.
Note: Simultaneously press Ctrl and C to exit the ping command.
2. Check the parameters of Main Stream
(Normal) and Main Stream (Event).
Select “Menu > Record > Parameters >
Record”, and set the resolution of Main
Stream (Event) the same as the one of Main
Stream (Normal).
3. Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters >
Record”, and set the Frame rate to Full Frame.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer to do the further process.
3. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer to do the further process.
Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons: a) Poor network between NVR and IPC, and there exists packet loss during the transmission.
Live view stuck when video output locally.
Possible Reasons: a) Poor network between NVR and IPC, and there exists packet loss during the transmission.
b) Poor network between NVR and PC, and there exists packet loss during the transmission.
40 b) The motion detection and alarm functions are enabled, and the parameters of Main Stream (Normal) and Main Stream (Event) are different.
So the image looks stuck due to the image changes between different resolutions.
c) The performances of hardware are not good enough, including CPU, memory, etc..
Steps:
1. Verify the network between NVR and IPC www.LaViewUSA.com
is connected.
1) When image is stuck, connect the RS-
232 ports on PC and the rear panel of
NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss.
Note: Simultaneously press Ctrl and C to exit the ping command.
2. Verify the network between NVR and PC is connected.
1) Open the cmd window in the Start menu, or you can press “windows+R” shortcut key to open it.
2) Use the ping command to send large packet to the NVR, execute the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss.
Note: Simultaneously press Ctrl and C to exit the ping command.
3. Verify the hardware of the PC is good enough.
Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in the following figure.
the status of the CPU and Memory.
If the resource is not enough, please end some unnecessary processes.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer to do the further process.
When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
Possible Reasons: a) Cable between the pickup and IPC is not connected well; impedance mismatches or incompatible.
b) The stream type is not set as “Video &
Audio”.
c) The encoding standard is not supported with NVR.
Steps:
1. Verify the cable between the pickup and
IPC is connected well; impedance matches and compatible.
Log in the IPC directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IPC.
2. Verify the setting parameters are correct.
Select “Menu > Record > Parameters >
Record”, and set the Stream Type as “Audio
& Video”.
3. Verify the audio encoding standard of the
IPC is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of the previous two standards, you can log in the IPC to configure it to the supported standard.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer to do the further process.
The image gets stuck when NVR is playing back by single or multi-channel.
Possible Reasons:
Windows task management interface
Select the “Performance” tab; check a) Poor network between NVR and IPC, and there exists packet loss during the www.LaViewUSA.com
41
42 transmission.
b) The motion detection and alarm functions are enabled, and the parameters of Main
Stream (Normal) and Main Stream (Event) are different. So the image looks stuck due to the image changes between different resolutions.
c) The frame rate is not the real-time frame rate.
5. Reduce the number of local playback channel.
Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.
6. Check if the fault is solved by the above steps.
If it is solved, finish the process.
d) The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a 16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to a slight stuck.
Steps:
1. Verify the network between NVR and IPC is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss.
Note: Simultaneously press the Ctrl and
C to exit the ping command.
2. Check the parameters of Main Stream
(Normal) and Main Stream (Event).
Select “Menu > Record > Parameters >
Record”, and set the resolution of Main
Stream (Event) the same as the one of Main
Stream (Normal).
3. Verify the frame rate is real-time frame rate.
If not, please contact the engineer to do the further process.
No record file found in the NVR local HDD, and prompt “No record file found”.
Possible Reasons: a) The time setting of system is incorrect.
b) The search condition is incorrect.
c) The HDD is error or not detected.
Steps:
1. Verify the system time setting is correct.
Select “Menu > Configuration > General >
General”, and verify the “Device Time” is correct.
2. Verify the search condition is correct.
Select “Playback”, and verify the channel and time are correct.
3. Verify the HDD status is normal.
Select “Menu > HDD > General” to view the
HDD status, and verify the HDD is detected and can be read and written normally.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
Select “Menu > Record > Parameters >
Record”, and set the Frame Rate to “Full
Frame”.
4. Verify the hardware can afford the playback.
Reduce the channel number of playback.
Select “Menu > Record > Encoding >
Record”, and set the resolution and bitrate to a lower level.
www.LaViewUSA.com
If not, please contact the engineer to do the further process. www.LaViewUSA.com
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