English - User Manual for PP54 Rev. 1.0026

English - User Manual for PP54 Rev. 1.0026
USER MANUAL
PP54
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2016 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of
this manual in whatever form, whether by printed
or electronic means, is forbidden. While guaranteeing that the information contained in it has been
carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this manual
bear no responsibility for how the manual is used.
Information regarding any errors found in it or
suggestions on how it could be improved are
appreciated. Since products are subject to continuous check and improvement, CUSTOM S.p.A.
reserves the right to make changes in information
contained in this manual without prior notii cation.
The pre-installed multimedia contents are protected from Copyright CUSTOM S.p.A. Other
company and product names mentioned herein
may be trademarks of their respective companies.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. CUSTOM
S.p.A. assumes no responsibility with regard to
the performance or use of these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for
accidents or damage to persons or property
occurring as a result of tampering, structural or
functional modii cations, unsuitable or incorrect installations, environments not in keeping with
the equipment’s protection degree or with the
required temperature and humidity conditions,
failure to carry out maintenance and periodical
inspections and poor repair work.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following actions
that could compromise the characteristics of the
product:
• Read and retain the instructions which follow.
• Follow all indications and instructions given
on the device.
• Make sure that the surface on which the device
rests is stable. If it is not, the device could fall,
seriously damaging it.
• Make sure that the device rests on a hard (nonpadded) surface and that there is sufi cient ventilation.
• Do not i x indissolubly the device or its accessories such as power supplies unless specii cally provided in this manual.
• When positioning the device, make sure cables
do not get damaged.
• [Only OEM equipment] The equipment must
be installed in a kiosk or system that provides
mechanical, electrical and i re protection.
• The mains power supply must comply with the
rules in force in the Country where you intend
to install the equipment.
• Make sure that there is an easily-accessible
outlet with a capacity of no less than 10A closely
to where the device is to be installed.
• Make sure the power cable provided with the
appliance, or that you intend to use is suitable
with the wall socket available in the system.
• Make sure the electrical system that supplies
power to the device is equipped with a ground
wire and is protected by a differential switch.
• Before any type of work is done on the machine,
disconnect the power supply.
• Use the type of electrical power supply indicated on the device label.
• These devices are intended to be powered
by a separately certii ed power module having an SELV, non-energy hazardous output.
(IEC60950-1 second edition).
• [Only POS equipment] The energy to the
equipment must be provided by power supply
approved by CUSTOM S.p.A.
• Take care the operating temperature range of
equipment and its ancillary components.
• Do not block the ventilation openings.
• Do not insert objects inside the device as this
could cause short-circuiting or damage components that could jeopardize printer functioning.
• Do not carry out repairs on the device yourself,
except for the normal maintenance operations
given in the user manual.
• The equipment must be accessible on these
components only to trained, authorized personnel.
• Periodically perform scheduled maintenance on
the device to avoid dirt build-up that could compromise the correct, safe operation of the unit.
• Do not touch the head heating line with bare
hands or metal objects. Do not perform any
operation inside the printer immediately after
printing because the head and motor tend to
become very hot.
• Use consumables approved by CUSTOM S.p.A.
THE CE MARK AFFIXED TO THE
PRODUCT CERTIFY THAT THE
PRODUCT SATISFIES THE BASIC SAFETY REQUIREMENTS.
The device is in conformity with the essential
Electromagnetic Compatibility and Electric Safety
requirements laid down in Directives 2006/95/CE
and 2004/108/CE inasmuch as it was designed
in conformity with the provisions laid down in the
following Standards:
• EN 55022 Class B (Limits and methods of
measurements of radio disturbance characteristics of Information Technology Equipment)
• EN 55024 (Information Technology Equipment – Immunity characteristics – Limits and
methods of measurement)
• EN 60950-1 (Safety of information equipment
including electrical business equipment)
The device is in conformity with the essential
requirements laid down in Directives 1999/05/CE
about devices equipped with intentional radiators
The Declaration of Conformity and other available
certii cations can be request to [email protected] please providing the correct part number shown
on product label or in the invoice.
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means that
used electrical and electronic products shall NOT
be mixed with unsorted municipal waste. For
more detailed information about recycling of this
product, refer to the instructions of your country
for the disposal of these products.
• Do not dispose of this equipment as miscellaneous solid municipal waste, but arrange to
have it collected separately.
• The re-use or correct recycling of the electronic
and electrical equipment (EEE) is important
in order to protect the environment and the
wellbeing of humans.
• In accordance with European Directive WEEE
2002/96/EC, special collection points are
available to which to deliver waste electrical
and electronic equipment and the equipment
can also be handed over to a distributor at the
moment of purchasing a new equivalent type.
• The public administration and producers of
electrical and electronic equipment are involved
in facilitating the processes of the re-use and
recovery of waste electrical and electronic
equipment through the organisation of collection activities and the use of appropriate
planning arrangements.
• Unauthorised disposal of waste electrical and
electronic equipment is punishable by law with
the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy.
MANUAL
For details on the commands,
refer to the manual with code 77200000003600
TABLE OF CONTENTS
1
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2
IDENTIFICATION OF THE MODELS
3
DESCRIPTION
3.1
3.2
3.3
3.4
3.5
3.6
Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Device components: external views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Device components: internal views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Product label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Keys function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.1
4.2
4.3
4.4
4.5
Fastening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Kiosk ventilation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Driver and SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.1
5.2
5.3
5.4
5.5
Opening cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Switch the device on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Measure the ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Internal management of the ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.1 6.2 6.3 6.4
6.5
Coniguration by keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Coniguration by software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Coniguration by ile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Printer parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ethernet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7.1 Paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
7.2 Planning of cleaning operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
7.3 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
7
7.4 Upgrade irmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
8
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
8.1 8.2 8.3
8.4
8.5
8.6 8.7
Hardware speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Speciications for RFID reader/writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Device dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Dimensions of power supply cod. 963GE020000003 (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Dimension of in/out board cod. 979LA010000001 (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Paper speciication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Character sets in CUSTOM/POS emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
9
CONSUMABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
10 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
10.1 In/out board kit (cod. 979LA010000001) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
11 TECHNICAL SERVICE
8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
1
INTRODUCTION
This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this
document. The index can be reached by the button on each page as shown in the diagram below.
Link to table of contents
Notes reference
Numbered title
for chapter
Numbered title
for paragraph
Information valid
for devices
AAAA, BBBB, CCC
5 CONFIGURATION
5.1 Setup parameters
When the printer is turned on it performs a self-test and reset routine(1) that checks
and initializes the following electronic and mechanical components. During
power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out the Setup report. The printer permits the configuration of default
parameters.
AAAA, BBBB
Information valid
for devices AAAA, BBBB
When the printer is turned on it performs a self-test and reset routine that checks
and initializes the following electronic and mechanical components.
CCCC
Information valid
for device CCCC
During power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out the Setup report. The printer permits the configuration of
default parameters.
Useful information to
not compromise
devices operation
ATTENTION: Respect power supply polarity.
Generic information or
suggestions for the use
of the devices
Information or
suggestions related to
specific operations
NOTES:
All the dimensions shown in figures are in millimetres.
(1) For the keys functions refer to the chapter 2.
9
10
2
IDENTIFICATION OF THE MODELS
NOMENCLATURE
DESCRIPTION
PP54 STD
PP54 standard coniguration
PP54 1FB
PP54 with single feeder group and burster
PP54 2FB
PP54 with dual feeder group and burster
11
12
3
DESCRIPTION
3.1
Box contents
To remove the device from its packaging, open the carton being careful not to damage the packing material so that it may
be re-used if the device is to be transported in the future.
Take out the device and the rest of the contents.
Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact
Customer Service.
PP54 STD, PP54 1FB, PP54 2FB
1. Device
2. Installation instructions
1
2
13
3.2
Device components: external views
PP54 STD
1. RS232 serial port
7. Reset button
2. ETHERNET port
8. Status LED
3. Power supply port
9. Ticket input and output (validation)
4. Connector for external low paper sensor
10. Status LED on the bezel
5. Protection cover for the electronic board
11. Opening lever for device
6. Service button
12. Sensor for cover opening detection
12
1
14
2
3
4
5
6
11 10
7
8
9
PP54 1FB
1. Parking slot (Ticket eject 2)
7. Parking slot (Ticket eject 1)
2. Ticket input
8. Protection cover for the electronic
3. RS232 serial port
12. Ticket output (issue), Ticket input
board
(validation)
13. Status LED on the bezel
4. ETHERNET port
9. Service button
14. Opening lever for device
5. Power supply port
10. Reset button
15. Sensor for cover opening detection
6. Connector for external low paper
11. Status LED
sensor
15
14 13
12
1
2
3
4
5
6
7
8
9
10 11
15
PP54 2FB
1. RS232 serial port
7. Status LED on the bezel
2. ETHERNET port
8. Ticket output (issue), Ticket input
3. Power supply port
12. Protection cover for the electronic
(validation)
4. Connector for external low paper
sensor
5. Sensor for cover opening detection
board
13. Parking slot (Ticket eject 1)
9. Status LED
14. Ticket input 1
10. Reset button
15. Ticket input 2
11. Service button
16. Parking slot (Ticket eject 2)
6. Opening lever for device
1
2
3
5
4
6
8
16 15
16
14
13
12
11 10
9
7
3.3
Device components: internal views
NOTE: The sensor names used in the following igures, identify all the device sensors in the whole documentation.
PP54 1FB
A. SENSOR 1: Detects the ticket in input
B. SENSOR 2: Detects the loaded ticket
C. SENSOR 9: Detects the ticket in the parking slot 2
D. SENSOR 3: Detects the ticket for the movement along the path to the printhead
E. Printhead with temperature sensor
F.
SENSORS 7/8: Detect the position of printhead
G. Top barcode reader
H. SENSOR 4: Detects the ticket coming from the printhead/barcode reader
I.
SENSOR 5: Detects the ticket in ouput (issue) or ticket in input (validation)
J.
Bottom barcode reader (optional)
K. SENSOR 6: Detects the ticket in the parking slot 1
L. FORC 1: Detects the deviator position
M. Burster for ticket separation
C
D
E
F
G
H
I
B
A
M
L
K
J
17
PP54 2FB
A. SENSOR 10: Detects the ticket in input on feeder 1
B. SENSOR 11: Detects the loaded ticket in the feeder 1
C. SENSOR 12: Detects the ticket in input on feeder 2
D. SENSOR 13: Detects the loaded ticket in the feeder 2
E. SENSOR 1: Detects the movement of ticket toward the burster
F.
SENSOR 2: Detects the loaded ticket in front of burster
G. SENSOR 9: Detects the ticket in the parking slot 2
H. SENSOR 3: Detects the ticket for the movement along the path to the printhead
I.
Printhead with temperature sensor
J.
SENSORS 7/8: Detect the position of printhead
K. Top barcode reader
L. SENSOR 4: Detects the ticket coming from the printhead/barcode reader
M. SENSOR 5: Detects the ticket in ouput (issue) or ticket in input (validation)
N. Bottom barcode reader (optional)
O. SENSOR 6: Detects the ticket in the parking slot 1
P. FORC 1: Detects the deviator position
Q. Burster for ticket separation
G
H
I
J
K
F
E
D
C
B
A
Q
18
P
O
N
L
M
3.4
Product label
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
XXXXXXXXXXXXXX
Rx
0000000000000000000
PC
SN
HW
19
3.5
Keys function
STANDBY
Fast push
RESET
RESET
SERVICE
SERVICE
device autotest
and printing of
SETUP parameters
20
Fast push
reset of
device hardware
3.6
Status messages
The status LED on the control board indicates hardware status of device. Given in the table below are the various LED
signals and the corresponding device status.
STATUS LED
DESCRIPTION
-
OFF
DEVICE OFF
GREEN
ON
DEVICE ON: NO ERROR
x1
RECEIVE DATA
x2
RECEPTION ERRORS
(PARITY, FRAME ERROR, OVERRUN ERROR)
x3
COMMAND NOT RECOGNIZED
x4
COMMAND RECEPTION TIME OUT
x2
PRINTHEAD OVERHEATED
x3
PAPER END
x4
PAPER JAM
x5
POWER SUPPLY VOLTAGE INCORRECT
x6
COVER OPEN
x2
FPGA ERROR
x3
RAM ERROR
x4
EXTERNAL FLASH ERROR
x6
PRINTHEAD ERROR
x7
DIVERTER ERROR
GREEN
YELLOW
RED *
ATTENTION:
* : Non-recoverable hardware status generate a red signal. In this case, contact customer service (see 11 TECHNICAL
SERVICE).
21
The status LED on the bezel indicates the actions to be taken. When the bezel LED is on, it blinks with two alternating colors
(foreground color FGND and background color BGND) that can be set in the setup procedure (see 6 CONFIGURATION).
Given in the table below are the various LED signals and the corresponding action to be taken.
STATUS LED
-
DESCRIPTION
OFF
NO ACTION TO BE TAKEN
TICKET READY TO BE WITHDRAWN
(was received an eject command)
FGND/
BGND
ON
OR
DEVICE IS READY TO READ THE TICKET
(was received a read command)
22
4
INSTALLATION
4.1
Fastening
NOTE: All the dimensions shown in igures are in millimetres.
PP54 STD, PP54 1FB, PP54 2FB
The device is provided with four ixing tabs on the bottom of the chassis. To secure the device into the kiosk using the four ixing tabs is necessary to provide a perforated plate according to the measurements given in the igure.
5.74
2
6.35
Spring-loaded plunger
assemblies
11
30
2.5
14.2
60
24
54.1
5
R
27
2.5
137
50.6
50
88
164
23
Additionally, the front panel must provide an opening for the ticket output/input that meets the following measures (in millimetres).
65
87
38
5
2.
R
34
24
max 5
Fastening
Release
1
1
Pull the plunger and slide the device on
the plate in the direction indicated in the figure.
Insert the four fixing tabs in the holes
provided on the plate.
2
2
Slide the device on the plate in
the direction shown in the figure.
The plunger is lowered and stops the scrolling.
Lift the device.
25
4.2
Kiosk ventilation system
In order to prevent dust and dirt from entering through the mouth into the printer paper, it is necessary that the kiosk ventilation system is equipped with two suction fans dimensioned so as to comply with the following equation:
inwards air capacity > outwards air capacity
Moreover, the kiosk must be properly insulated from the soil in order to avoid dust and dirty getting inside the case.
paper mouth
PP54
air capacity
IN
air capacity
OUT
insulation
26
4.3
Connections
PP54 STD, PP54 1FB, PP54 2FB
The following igure shows the possible connections for the device. If serial and Ethernet connectors are inserted, communication port is Ethernet.
Low paper
sensor
Power supply
ETHERNET
CrossOver
standard
cable
Low paper
sensor
(optional)
Power supply
cable
(optional)
PC
PC
serial device
HUB
ETHERNET
UTP standard
cable
(pin-to-pin)
Serial
cable
ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
27
4.4
J21
Pinout
2
POWER SUPPLY
3
Tripolar female connector
4
1
GND
2
+24 Vdc
3
GND
4
Frame GND
The following igure shows the connector pinout of the power supply cable for the device:
Tripolar male connector
n.c.
GND
Power supply cable
ATTENTION: Respect power supply polarity.
28
1
+24 V
J5
RS232 SERIAL INTERFACE
Female RJ45 connector
8
1
RTS
2
CTS
3
DTR
4
GND
5
DSR
6
1
(out)
When +VRS232, device is ready to receive data
(in)
During reception, takes the values -VRS232 and +VRS232 depending on data
RXD
(in)
During reception, takes the values -VRS232 and +VRS232 depending on data
7
TXD
(out)
During transmission, takes the values -VRS232 and + VRS232 depending on data
8
DTR
(in)
During reception, takes the values -VRS232 and + VRS232 depending on data
Given the presence of the RS232 standard, logic value “0” corresponds to the voltage value +VRS232 (voltage value between +3Vdc and +15Vdc) and logic value “1” corresponds to the voltage value -VRS232 (voltage value between -3Vdc
and -15Vdc.
1
2
3
4
5
6
7
8
DEVICE
RTS
CTS
DTR
GND
DCD
RXD
TXD
GND
RXD
TXD
DSR
RTS
DTR
CTS
1
2
3
4
5
6
7
8
9
DB9
RJ45
The following picture shows an example of connection between the device and a personal computer using an 8 pin RJ45
male and a 9 pin RS232 serial connector:
PC
When use a serial cable, we recommend the installation of a ferrite core on the power supply cable.
29
J9
ETHERNET INTERFACE
Female RJ45 connector
8
1
+3.3V ETH
2
RX +1
3
RX -1
4
TX +1
5
TX -1
6
+3.3V ETH
7
GND
8
GND
9
+3.3 V
10
LED-LAN
11
+3.3 V
12
LED-LNK
1
The pinout represents the input signals to component J9 before the isolation voltage transformer (through-hole pin).
The functionality of two LED are speciied in the following tables:
- For 10Base-T connection:
LED
FUNCTION
LED-LNK
Link (yellow color): the LED lights up when a connection is active
LED-LAN
Rx/Tx: (green color): the LED lights up when occurs a data reception or transmission
- For 10/100Base-TX connection:
LED
FUNCTION
LED-LNK
The LED light (yellow color) on when a connection is active and lashes when occurs a data reception or transmission
LED-LAN
The LED light (green color) on when occurs a 100 Mbit connection and off when occurs a 10 Mbit
connection
The device automatically recognizes the type of connection (cross or pin-to-pin).
30
J10
LOW PAPER
Male 4 ways JST connector (S4B-PH-SM4-TB)
1
+3.3V
2
NPE
3
GND
4
VLED-SENS
1
4
(in)
The following igure shows the connector pinout of the low paper sensor cable for the device:
Cable for low paper senor
Female JST connector
series PHR-4
1
4
PIN
Cable
color
Signal
1
Red
+3.3V
2
Blue
NPE
3
Black
GND
4
Yellow
VLED-SENS
31
4.5
Driver and SDK
All drivers can be found in the DOWNLOAD section of the web site www.custom.biz.
The drivers are available for the following operating system:
OPERATING
SYSTEM
DESCRIPTION
INSTALLATION PROCEDURE
Driver for Windows XP
Driver for Windows VISTA (32/64bit)
Windows
Driver for Windows 7 (32/64bit)
Driver for Windows 8 (32/64bit)
Driver for Windows 8.1 (32/64bit)
32
From the START menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the driver.
5
OPERATION
5.1
Opening cover
PP54 STD, PP54 1FB, PP54 2FB
1
Push the release lever in the direction shown in the figure.
2
Open the device cover.
33
5.2
Switch the device on
PP54 STD, PP54 1FB, PP54 2FB
1
3
Power supply
cable
(optional)
EXTERNAL POWER
SUPPLY UNIT
(OPTIONAL)
Connect the power supply cable
to an external power supply unit.
2
IN DC 24V
1.2A
The green LED turn on
and the device is ready.
Power supply
cable
(optional)
Connect the power supply cable to the device.
Use the type of electrical power supply
indicated on the label.
34
5.3
Measure the ticket
Before loading the fanfold paper, it is necessary to measure the length of the ticket and the gap in order to properly set the
coniguration parameters Ticket Len and Ticket Gap during the setup procedure (see 6 CONFIGURATION).
The following igure shows the following correct distances to be measured:
- Ticket Len = distance between two perforation lines
- Ticket Gap = distance between two tickets
Ticket Len
Ticket Gap
35
5.4
Loading the paper
The following igures give an example of the typical paper load procedure. The handling shown in the following images, depends on the commands sent to the device, see commands manual (cod.77200000003600).
PP54 1FB
1
Paper input
Bring the fanfold paper near the paper inlet.
2
Rollers for loading
Burster
The ticket is automatically loaded and positioned in front of the burster.
36
3
Burster
Diverter
Ticket
Printhead
Send the 0x1F 0x70 0x46 command to divide the ticket and place it under the printhead
(the diverter is lowered to the passage of the paper).
37
PP54 2FB
1
Paper input 2
Bring the fanfold paper near the paper inlet 2.
2
Rollers for loading 2
The ticket is automatically loaded and positioned under the rollers.
38
3
Paper input 1
Bring the fanfold paper near the paper inlet 1.
4
Rollers for loading 1
The ticket is automatically loaded and positioned under the rollers.
39
5
Rollers for loading
Burster
Send the 0x1F 0x70 0x43 to select the input to advance the paper (for example, input 2).
The ticket is automatically loaded and positioned in front of the burster.
6
Burster
Diverter
Ticket
Printhead
Send the 0x1F 0x70 0x46 command to divide the ticket and place it under the printhead
(the diverter is lowered to the passage of the paper).
40
5.5
Internal management of the ticket
The device allows you to manage the handling of the ticket inside the printer to perform the ticket presentation, park it,
eject it, etc. The handling shown in the following images, depends on the commands sent to the device, see commands
manual (cod.77200000003600).
PRINTING AND PRESENT THE TICKET (PP54 STD, PP54 1FB, PP54 2FB)
1
Printhead
Barcode reader
After loading paper (see previous paragraph), send the 0x1F 0x70 0x54 command
to print the ticket or the 0x1F 0x70 0x56 command to print and read the ticket
(the printhead is lowered to perform printing).
2
Ejector rollers
Ticket presented
When printing ends, send the 0x1F 0x70 0x45 0x30 command to present the ticket.
The device presents a portion of the ticket.
41
3
Ticket withdrawn
The user withdraws the ticket.
42
READING THE TICKET (PP54 STD, PP54 1FB, PP54 2FB)
1
Ticket to be read/validated
When the machine is ready to read a ticket, insert the ticket into the ticket inlet.
The ticket is automatically loaded.
2
Barcode reader
Send the 0x1F 0x70 0x53 command to advance the ticket under the reader which read the barcode printed.
Now you can send the command for parking the ticket, ejecting the ticket or printing.
43
PARKING THE TICKET - parking slot 1 (PP54 STD, PP54 1FB, PP54 2FB)
1
Parking slot 1
After performing the reading of the ticket (see previous paragraphs),
send the 0x1F 0x70 0x50 command for moving the ticket in the parking slot 1.
The ticket will be moved back in the area shown in the figure.
2
Ejector rollers
Ticket ejected
At the appropriate time, send the 0x1F 0x70 0x45 command for ejecting the ticket or
send one of the commands for moving the ticket towards the front.
44
PARKING THE TICKET - parking slot 2 (PP54 STD, PP54 1FB, PP54 2FB)
1
Parking slot 2
Diverter
After performing the reading of the ticket (see previous paragraphs), send the 0x1F 0x70 0x50 command
for moving the ticket in the parking slot 2. The diverter is lowered to allow the passage of the paper
and the ticket is moved back in the area shown in the figure.
2
Ticket ejected
Ejector rollers
At the appropriate time, send the 0x1F 0x70 0x45 command for ejecting the ticket or
send one of the commands for moving the ticket towards the front.
45
46
6
CONFIGURATION
6.1 Coniguration by keys
To print a SETUP report with the operating parameters of the device, proceed as follows.
1
RESET
SERVICE
After turning on the device,
press the SERVICE key.
2
PRINTER SETUP
The device prints the report
with the settings parameters.
47
The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list and the description of setup parameters see 6.4 Printer parameters.
DEVICE NAME and
FIRMWARE MODULES
RELEASE
<device name>
SCODE. <code>
-
rel 1.00
PRINTER SETTINGS
PRINTER
PARAMETERS
Feeder Module .......................: Single Feeder/Burster
Scanner Bottom......................: Not present
Speed / Quality.......................: High Speed
Speed Ticket IN (mm/s) ..........: 150
Speed Ticket OUT (mm/s) ......: 150
Ticket Len F1 (1/10mm) .........: 856
Ticket Len F2 (1/10mm) .........: 856
Min Ticket IN (1/10mm) ..........: 813
Max Ticket IN (1/10mm) .........: 898
Ticket GAP F1 (1/10mm) ........: 10
Ticket GAP F2 (1/10mm) ........: 10
Path Eject PowerOn ...............: None
LED bar FGND (RRGGBB) ....: 00FF00
LED bar BGND (RRGGBB) ....: 8F00FF
Print Density...........................: 0%
RS232 Baud Rate ..................: 57600 bps
RS232 Data Length ................: 8 bits/chr
RS232 Parity ..........................: None
RS232 Handshaking ..............: Hardware
USB Mass Storage .................: Enabled
USB Address Number ............: 0
RFID Module Baud Rate ........: 6
DHCP Client ...........................: Disabled
IP Address ..............................: 192.168. 0. 1
Subnet Mask ..........................: 255.255.240. 0
Default Gateway ....................: 192.168. 0. 5
TCP Printer Port .....................: 192.168. 0. 5
MAC Address .........................: 00-0E-E2-0A-D2-D0
By keys, it is not possible to modify the setup parameters. To set different values, use one of the two coniguration ways described in the following paragraphs.
48
6.2 Coniguration by software
The setup parameters can be set by using the CePrinterSet software tool.
The CePrinterSet software tool is available in the download area of the web site www.custom.biz.
To access the setup parameters, proceed as follows:
2
1
ETH
Serial
USB
(optional)
Ce
Printer
Set
Plug the device to a Personal Computer
by using one of the available connections.
Start the CePrinterSet software tool
(see the dedicated manual).
For further information, about the use of CePrinterSet, refer to the speciic manual.
For the list and the description of setup parameters see 6.4 Printer parameters.
49
6.3 Coniguration by ile
The setup parameters can be set by editing the "Setup.ini” ile stored on the Flash Drive of the device.
Proceed as follows:
3
1
USB
(optional)
Enter
setup
Enter the configuration
procedure by keys.
2
Plug the device to a Personal Computer
via USB (only with the USB adapter kit,
available as an accessory).
<parameter> ...................: <value>
<parameter> ...................: <value>
<parameter> ...................: <value>
<parameter> ...................: <value>
4
<parameter> ...................: <value>
USB Mass Storage .........: ENABLED
<parameter> ...................: <value>
<parameter> ...................: <value>
<parameter> ...................: <value>
<parameter> ...................: <value>
Setup.ini
<parameter> ...................: <value>
Check that the "USB Mass Storage" parameter
is set to "Enabled" (default value).
Otherwise, this configuration mode
is not available.
50
Enter the Flash drive of the device
and edit the Setup.ini file.
The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into some sections (indicated between square brackets). For each parameter, you ind the parameter name followed by the value currently set and then the available values listed with a reference number. The reference number marked with the
symbol ‘ * ’ is the default one (see igure).
Value set
Section
Parameter name
Availables values
[PRINT]
Speed / Quality = 2
//
0 = High Quality
//
1 = Normal
// * 2 = High Speed
Default marker
To modify the parameter, change the numeric value after the parameter name or use the default value by typing "D". After
editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated.
For the list and the description of setup parameters see 6.4 Printer parameters.
ATTENTION:
The change of value for the "USB Mass Storage" parameter may compromise the access to the Setup.ini ile. Be careful to keep the "Enabled" value to allow a new access to the Flash Drive.
51
6.4
Printer parameters
The device allows the coniguration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the device has been turned off and they are stored in non-volatile memory.
FEEDER MODULE
Set the feeder module type:
None =
Single Feeder/Burster D =
Single Feeder/Cutter =
Double Feeder/Burster =
SCANNER BOTTOM
no feeder module assembled
single feeder with burster
single feeder with cutter
double feeder with burster
Set the presence of the bottom barcode reader (optional):
Not Present D = bottom barcode reader not present
Present =
bottom barcode reader present
SPEED / QUALITY
Setting of printing speed and printing quality:
High Quality
Normal
High Speed D
SPEED TICKET IN (mm/s)
Set the autoload speed for ticket through front input:
from 60 to 250 (150 D)
SPEED TICKET OUT (mm/s)
Set the ejecting speed for ticket through front input:
from 60 to 250 (150 D)
TICKET LEN F1 (1/10mm)
Set the value for length of ticket loaded in feeder 1 (expressed in tenths of a millimeter).
To correctly measure this parameter, see 5.3 Measure the ticket.
from 800 to 956 (856 D)
TICKET LEN F2 (1/10mm)
Set the value for length of ticket loaded in feeder 2 (expressed in tenths of a millimeter).
To correctly measure this parameter, see 5.3 Measure the ticket.
from 800 to 956 (856 D)
MIN TICKET IN (1/10mm)
Set the minimum value for length of the ticket portion to be inserted into the front inlet
(expressed in tenths of a millimeter):
from 800 to 856 (813 D)
MAX TICKET IN (1/10mm)
Set the maximum value for length of the ticket portion to be inserted into the front inlet
(expressed in tenths of a millimeter):
from 856 to 956 (898 D)
52
TICKET GAP F1 (1/10mm)
Set the value for length of the gap between tickets loaded in feeder 1 (expressed in
tenths of a millimeter). To correctly measure this parameter, see 5.3 Measure the ticket.
from 0 to 40 (10 D)
TICKET GAP F2 (1/10mm)
Set the value for length of the gap between tickets loaded in feeder 2 (expressed in
tenths of a millimeter). To correctly measure this parameter, see 5.3 Measure the ticket.
from 0 to 40 (10 D)
PATH EJECT POWERON
Setting of the “eject” function of the paper, with paper presence inside device during
power on:
None D =
Frontal =
Rear =
Bottom =
LED BAR FGND (RRGGBB)
Set the foreground color for the status LED on the bezel. This parameter consists in
three value for red, green and blue color to be expressed in hexadecimal:
RR =
GG =
BB =
LED BAR BGND (RRGGBB)
-12%
0D
+12%
+25%
+37%
+50%
Communication speed of the serial interface (parameter valid only with serial interface):
1200
2400
4800
9600
RS232 DATA LENGTH
from 00 to FF (8F D)
from 00 D to FF
from 00 to FF D
Adjusting the printing density:
-50%
-37%
-25%
RS232 BAUD RATE
from 00 D to FF
from 00 to FF D
from 00 D to FF
Set the background color for the status LED on the bezel. This parameter consists in
three value for red, green and blue color to be expressed in hexadecimal:
RR =
GG =
BB =
PRINT DENSITY
no ticket ejecting performed
ticket ejected by front output
ticket ejected by rear output
ticket ejected by bottom output
19200
38400
57600 D
115200
Number of bits used for character encoding (parameter valid only with serial interface):
7 bits/car
8 bits/car D
RS232 PARITY
Bit for the parity control of the serial interface (parameter valid only with serial interface):
None D = parity bit omitted
Even = even value for parity bit
Odd =
odd value for parity bit
53
RS232 HANDSHAKING
Handshaking (parameter valid only with serial interface):
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTE: When the receive buffer is full, if handshaking is set to XON/XOFF, the device
sends the XOFF (0x13) on the serial port. When the receive buffer has cleared once again,
if handshaking is set to XON/XOFF, the device sends the XON (0x11) on the serial port.
USB MASS STORAGE
Sharing mode from Mass Storage:
Disabled = sharing mode disabled
Enabled D = sharing mode enabled
USB ADDRESS NUMBER
Numerical address code for the univocal identiication of the USB device (in case of more than a USB device connected with the same PC):
0D
1
RFID MODULE BAUD RATE
4
5
6
7
8
9
Communication speed of the RFID module:
1200
2400
4800
9600
54
2
3
19200
38400 D
57600
115200
6.5
Ethernet parameters
The device allows the coniguration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the device has been turned off and they are stored in non-volatile memory.
DHCP CLIENT
Setting of the DHCP protocol:
Disabled =
Enabled D =
protocol disabled
protocol enabled
IP ADDRESS
IP address of device.
SUBNET MASK
This parameter identiies the local network address.
DEFAULT GATEWAY
This parameter identiies the Gateway IP address used to send applications to the external network.
TCP PRINTER PORT
This parameter sets the TCP port number.
MAC ADDRESS
This is the number, provided by the constructor, that identiies the device; this number is univocal.
ATTENTION:
Any changes to network parameters will interrupt browser connection. If the server not responding you must reconnect to
the new IP address set.
55
56
7
MAINTENANCE
7.1
Paper jam
PP54 STD, PP54 1FB, PP54 2FB
1
If paper is jammed in the paper output...
2
... rotate anticlockwise the gear shown in figure
and remove the damaged ticket by pulling it outwards.
57
PP54 STD, PP54 1FB, PP54 2FB
1
If paper is jammed in parking slot 2 ...
2
... rotate anticlockwise the gear shown in figure
and remove the damaged ticket.
58
PP54 STD, PP54 1FB, PP54 2FB
1
If paper is jammed in the parking slot 1 ...
2
... rotate clockwise the gear shown in figure
and remove the damaged ticket by pulling it downwards.
59
PP54 STD, PP54 1FB, PP54 2FB
1
If paper is jammed under the cover ...
2
... open the device cover
(see previous paragraphs).
60
3
Remove the damaged ticket from the paper path.
61
7.2
Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. Use the following recommended tools for
cleaning operations (see igure).
The cleaning kit available as an accessory for the device (see 9 CONSUMABLES) includes the following tools:
A. Electronics cleaning swab (packaged)
B. Adhesive remover swab (packaged)
C. Thermal printer cleaning pen
D. Dry microiber wipe
E. Electronics cleaning wipe (x 2, individually packaged)
The following tools may be necessary in addition to the kit (see igure):
F. Compressed air duster
G. Tweezers
A
B
C
D
CLEANING KIT
TOOLS
62
E
F
G
ADDITIONAL
TOOLS
The following table shows the recommended planning for the cleaning operations. If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.
REGULARITY
EVERY PAPER CHANGE
COMPONENT
TOOLS
(refer to the
previous igure)
Printhead
A C E
Barcode reader
A C E
Rollers
A E
Paper path
F
Sensors
F
EVERY 5 PAPER CHANGES
EVERY 6 MONTHS OR AS NEEDED
Case
D F
For speciic procedures, see the following pages.
ATTENTION: It is recommended to use only the indicated tools to prevent damage to the device components.
63
7.3
Cleaning
For periodic cleaning of the device, see the instructions below
Case
1
3
D
F
Disconnect the power supply cable.
2
Clean the device case
by using the tools listed in figure
(refer to the table in the previous paragraph).
ATTENTION:
Do not use alcohol, solvents or hard brushes.
Do not let water or other liquids
get inside the device.
64
Paper path
1
3
F
Disconnect the power supply cable and
open the
the device
device cover.
cover
open
(see 5.1 Opening cover).
2
F
ATTENTION:
Do not use alcohol, solvents or hard brushes.
Do not let water or other liquids
get inside the device.
Blow compressed air (F) through the front area
illustrated in the figure, from the inside outward.
Blow through the comb-shaped diverter
(refer to the table in the previous paragraph).
65
Rollers
1
4
Disconnect the power supply cable and
open
open the
the device
device cover.
cover
(see 5.1 Opening cover).
F
F
2
Blow compressed air (F) through the rear area
illustrated in the figure, from the inside outward
(refer to the table in the previous paragraph).
ATTENTION:
Do not use solvents or hard brushes.
Do not let water or other liquids
get inside the device.
66
3
4
A
E
A
E
Clean the rear rollers by using
the tools listed in figure
(refer to the table in the previous paragraph).
Clean the internal rollers by using
the tools listed in figure
(refer to the table in the previous paragraph).
67
Sensors
1
3
Disconnect the power supply cable and
open
open the
the device
device cover.
cover
(see 5.1 Opening cover).
2
SENSOR 1
F
ATTENTION:
Do not use alcohol, solvents or hard brushes.
Do not let water or other liquids
get inside the device.
68
Clean the device SENSOR 1
by using the tools listed in igure
by
using the tools listed in figure
(refer to the table in the previous paragraph).
The SENSOR
SENSOR 11 is
is located
located behind
behind the
the plastic
plastic guide.
guide
The
(see 3.3 Device components: internal views).
4
5
F
SENSOR 9
F
F
F
F
Clean the device sensors
Clean the device sensors
by using the tools listed in igure
bythe
using
theintools
listed in figure
(refer to
table
the previous
paragraph).
(refer
to
the
table
in
the
previous
paragraph).
The SENSOR 9 is located under the
light guide
The
SENSOR
9 iscomponents:
located under
the light
guide.
(see
3.3 Device
internal
views).
Clean the device sensors
by using the tools listed in figure
(refer to the table in the previous paragraph).
69
Printhead and top barcode reader
1
3
A C
E
Disconnect the power supply cable and
open
open the
the device
device cover.
cover
(see 5.1 Opening cover).
2
E
A C
Clean the printhead and the top barcode reader
by using the tools listed in figure
(refer to the table in the previous paragraph).
ATTENTION:
Do not use solvents or hard brushes.
Do not let water or other liquids
get inside the machine.
70
Bottom barcode reader (optional)
1
3
A C
E
Disconnect the power supply cable and
open
open the
the device
device cover.
cover
(see 5.1 Opening cover).
2
Clean the bottom barcode reader (optional)
by using the tools listed in figure
(refer to the table in the previous paragraph).
ATTENTION:
Do not use solvents or hard brushes.
Do not let water or other liquids
get inside the machine.
71
7.4 Upgrade irmware
The irmware upgrading can be performed by using the CePrinterSet software tool. For communication via USB, you must install on PC the device driver (see 4.5 Driver and SDK).
The CePrinterSet software tool and the latest irmware release are available in the DOWNLOAD area of the web site www.
custom.biz.
To upgrade irmware, proceed as follows:
2
1
ETH
Serial
USB
(optional)
Ce
Printer
Set
Plug the device to a Personal Computer
by using one of the available connections.
Start the CePrinterSet software tool
(see the dedicated manual).
For further information, about the use of CePrinterSet, refer to the dedicated manual.
ATTENTION:
During communication between PC and device for the irmware update it is strictly forbidden to disconnect the communication cable or to remove the power supply of the devices not to endanger the proper functioning of the machine.
Only during the irmware update via USB, the connection between PC and device must be direct, without the use of HUB device. Do not connect or disconnect other USB devices.
72
8
SPECIFICATIONS
8.1 Hardware speciications
GENERALS
Sensors
Emulations
Printing driver
Printhead temperature, paper in, paper out, cover open,
4 internal sensors for ticket management, diverter position,
printhead position, external low paper (optional)
CUSTOM/POS
Windows XP
VISTA (32/64bit)
Windows 7 (32/64bit)
Windows 8 (32/64bit)
Windows 8.1 (32/64bit)
INTERFACES
USB port (optional)
12 Mbit/s (USB 2.0 full speed)
RS232 serial port
from 1200 bps to 115 200 bps
ETHERNET port
10 Mbit/s, 100 Mbit/s
MEMORIES
Receive buffer
16 Kbytes
Flash memory
2 Mbytes internal + 8 Mbytes external
(of which 4 Mbytes available for user)
RAM memory
512 Kbytes internal + 8Mbytes external
PRINTER
Resolution
304 dpi (12 dot/mm)
Printing method
Thermal, ixed head
Head life (1)
Abrasion resistance (2)
Pulse durability
100 Km (with recommended paper)
100 M (12.5% duty cycle)
73
Printing width
50 mm
Printing mode
Normal, 90°, 180°, 270°
Printing format
Height/Width from 1 to 8, bold, reverse, underlined, italic
2 TrueType font (3)
extended chinese GB18030-2000
Character fonts
(CUSTOM/POS emulation)
EAN13, CODE39, CODE128, ITF,
PDF417, DATAMATRIX, AZTEC, QRCODE
Printable barcode
High Speed = 150 mm/s
Normal = 105 mm/s
High Quality = 60 mm/s
Printing speed (1) (4)
PAPER
Type of paper
Thermal fanfold paper ISO 7810 ID-1 (see par. 7.4)
Paper weight
from 140 g/m2 to 210 g/m2
from 140 μm to 230 μm
Paper thickness
Recommended types of paper
MITSUBISHI TF1467, TF1767, TF2167
DEVICE ELECTRICAL SPECIFICATIONS
Power supply
24 Vdc ±10% (optional external power supply)
Medium consumption (4)
1.2 A
Standby consumption
0.1 A
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003
Power supply voltage
Frequency
from 100 Vac to 240 Vac
from 50 Hz to 60 Hz
Output
24 V, 2.5 A
Power
60 W
ENVIRONMENTAL CONDITIONS
Operating temperature
74
from -20°C to +60°C
Relative humidity
from 35% Rh to 85% Rh
Storage temperature
from -20 °C to +70 °C
Storage relative humidity
from 10% Rh to 85% Rh
NOTES:
(1) : Respecting the regular schedule of cleaning for the device components.
(2) : Damages caused by scratches, ESD and electromigration are excluded.
(3) : “Veramono.ttf” and “Vera.ttf” are installed on the device.
(4) : Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on, "Print Density" parameter = 0%, High
Speed).
8.2 Speciications for RFID reader/writer
TRANSPONDER SPECIFICATIONS (only for models with RFID reader/writer)
ISO 14443-A:
Mifare UL, 1K, 4K, UL EV1, UL C, UL C + SAM, DesFire, Plus
NTAG 213 (NFC), 203 (NFC)
Supported transponders
(HF high frequency RFID - 13,5Mhz)
ISO 14443-B:
Calypso, SRi-SRx-SRt
ISO 15693:
iCode
75
8.3
Device dimensions
Length
PP54 1FB
269.6 mm
PP54 2FB
304.8 mm
Height
PP54 1FB
146 mm
PP54 2FB
192 mm
Width
PP54 1FB
105.3 mm
PP54 2FB
104.9 mm
Weight
PP54 1FB
3000 g
PP54 2FB
3760 g
NOTE: All the dimensions shown in following igures are in millimetres.
76
Ticket in
4
10
Ticket ejected
248.1
20.3
269.6
137
108
4
10
34
16.6
22.6
2
50.1
54.4
105.3
2
55.2
PP54 1FB
103 Ticket ejected
146
2.1
4.5
99.1 Ticket out/in
77
46
99.1 Ticket out/in
192
78
Ticket in 2
4
288.2
Ticket ejected
2.1
Ticket in 1
4.5
10
20.3
269.6
137
108
4
10
34
16.6
22.6
2
50.1
54.4
104.9
2
54.8
PP54 2FB
103 Ticket ejected
146
8.4
Dimensions of power supply cod. 963GE020000003 (optional)
Length
127 mm
Height
35.5 mm
Width
56 mm
35.5
NOTE: All the dimensions shown in following igures are in millimetres.
AC INLET
56
n.c.
2 1
3
GND
127
+24V
DC OUTPUT WIRE
79
8.5
Dimension of in/out board cod. 979LA010000001 (optional)
Length
78 mm
Width
48 mm
NOTE: All the dimensions shown in following igures are in millimetres.
48
80
70
78
4
32
11
8.6 Paper speciication
Thermal fanfold module
The device manages ISO 7810 ID-1 format ticket (85.60 mm x 54 mm) with 300 dpi resolution (11.8 dot/mm).
The following igure shows the speciications for ISO 7810 ID-1 tickets.
85.6 mm
2.0 mm
51.5 mm (608 pixel)
1.0 mm (x5) connection
2.0 mm cut
PRINTABLE
AREA
16.0 mm
54.0 mm
83.8 mm (990 pixel)
Line perforation: 2.0 mm cut / 1.0 mm connection
No imprinting on perforation area
Pull-off strength on the fold: 20-35 N
Pull-off strength between not folded tickets: 30-50 N
81
Barcode reading area
53.5 mm (632 pixel)
The following igure shows the speciications for the reading area of ticket by using the integrated barcode reader which works on an width area of 632 pixels.
82
READING
AREA
Ticket with RFID Tag (models with RFID reader/writer)
RFID (acronym for Radio Frequency IDentiication) is a technology to identify automatically items using radio waves; this system is based on wireless data capture from RFID tag using appropriate readers. The RFID tag, or transponder, is made
up of :
• the microchip that stores the data (including also a unique serial number written);
• an RFID antenna.
The device models equipped with RFID reader are equipped with an RFID transceiver, provided with antenna, that allows
to send and receive RF data to and from the tag. For this application the ticket dimensions are not binding but for good
reading is important that the tag inside the ticket, after alignment, intersects the antenna area.
The following igures show the available positions of antenna RFID inside the device
42
42
68
28
POSITION 2
28
29
printing
Iine
POSITION 1
83
8.7
Character sets in CUSTOM/POS emulation
In CUSTOM/POS emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type
(every character of the font must have the same dimension). The check is made by the device when the font is selected.
TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded
fonts (11, 15 and 20 cpi).
The quality of TrueType fonts, the correct positioning into the printable area and the available code tables, will result from
the font producers and the font implementation.
For the correct printing of the code tables, it is necessary that the selected TrueType font contains all the characters in
the tables. Otherwise, the ‘�’ symbol will be printed instead the missing character. All commands for printing coniguration are usable both with TrueType fonts and with embedded fonts. It is possible to address the TrueType font respects the
UNICODE™ standard (see www.unicode.org), by using UTF-8 or UTF-16 encoding.
84
9
CONSUMABLES
The following table shows the list of available consumables for printer:
DESCRIPTION
CODE
44000000003400
CLEANING KIT
(for cleaning procedures, see 7.2 Planning of cleaning operations)
85
86
10
ACCESSORIES
The following table shows the list of available accessories for device.
DESCRIPTION
CODE
963GE020000003
POWER SUPPLY
for technical speciications, see 8.1 Hardware speciications
979LA010000001
IN/OUT BOARD KIT
with connection cable (length = 0.4 m)
see 10.1 In/out board kit (cod. 979LA010000001)
979LA010000002
USB BOARD KIT
with connection cable (length = 0.32 m)
and USB cable (length = 2 m)
87
979LA010000003
DISPLAY KIT
with connection cable (length = 0.4 m)
976CG010000001
LOW PAPER SENSOR BOARD
with connection cable (length = 0.23 m)
88
10.1
In/out board kit (cod. 979LA010000001)
The in/out board is an interconnection module available as an accessory for the device.
With this accessory, you can manage an entire parking system: the in/out board handles four output signals and ive input signals between the machine and other devices connected to it.
To assemble the in/out board, refer to the instruction sheet provided with the kit.
The kit includes (see igure):
1. Connection cable
2. Input clamp
3. Output clamp
4. Instruction sheet
5. In/out board
1
5
2
4
3
To set input/output signal and manage devices you must compile a script ile with lines of code according to the instructions given in the Command Manual (cod.77200000003600).
The following tables lists the signals for the board connectors shown in igure:
IN/OUT
BOARD
J3
J1
J2
89
J2 OUTPUT CONNECTOR
1
VEXT_OUT
2
OUTPUT1
3
OUTPUT2
4
OUTPUT3
5
OUTPUT4
6
GND
J3 INPUT CONNECTOR
1
VEXT_IN
2
INPUT1
3
INPUT2
4
INPUT3
5
INPUT4
6
INPUT5
7
GND
where :
VEXT_IN min = 3.3 V
VEXT_IN max = 30 V
VEXT_OUT max = 35 V
VEXT_OUT min = 5 V
I_OUT max = 3 A
input/out signal type = NPN (see following igure)
user side
internal circuit
internal circuit
user side
VEXT_OUT
INPUT1
VEXT_IN
R_LOAD min =
I_OUT max
R_LOAD
2200Ω
R_LOAD typ =
90
VEXT_OUT
VEXT_OUT
0.1
The following sequence shows how may work a simpliied parking system managed with PP54 and the in/out board. The system also include the display kit available for device.
1
2
DISPLAY
DISPLAY
TAKE YOUR
TICKET
PP54
PP54
IN/OUT
BOARD
BUTTON
LED
ENTRY
The user incoming in the parking lot,
press the button to get the ticket.
The in/out board receives an input signal.
IN/OUT
BOARD
BUTTON
LED
ENTRY
The in/out board sends two output signals:
one towards the device that prints the ticket
and presents it to the user
and one towards the LED that lights up.
The display also shows a message
inviting the user to get the ticket.
91
3
4
DISPLAY
DISPLAY
PP54
PP54
IN/OUT
BOARD
BUTTON
LED
ENTRY
The user withdraws the ticket and
the in/out board sends
an output signal towards the bar
that raises to allow entry.
92
IN/OUT
BOARD
BUTTON
LED
EXIT
After the stand, the outcoming user
insert into the device the ticket
validated in the automatic cash
after the payment of the amount due.
5
6
DISPLAY
DISPLAY
VALID TICKET
GOODBYE
PP54
PP54
IN/OUT
BOARD
BUTTON
LED
EXIT
The barcode reader reads the ticket inserted and
the in/out board sends an output signal
towards the LED that lights up.
IN/OUT
BOARD
BUTTON
LED
EXIT
After checking the validity of the data printed,
the device collects the ticket
and the in/out board sends an output signal
towards the bar that raises to allow exit.
The display also shows a confirmation message.
93
94
11
TECHNICAL SERVICE
In case of failure, send the 4 pieces of information listed below to our support team:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
3
XXXXXXXXXXXXXX
Rx
0000000000000000000
Customer Service Department:
[email protected]
Write down the data printed
on the product label (see 3.4 Product label).
(worldwide)
or
[email protected]
2
(specific for North/South American customers)
FW
<device name>
SCODE. <code>
-
rel 1.00
Send an e-mail to the Technical Service,
with the data collected.
PRINTER SETTINGS
Speed / Quality........................... :
Speed Ticket IN (mm/s) .............. :
Speed Ticket OUT (mm/s) .......... :
Ticket Length (1/10mm).............. :
Min Ticket IN (1/10mm) .............. :
Max Ticket IN (1/10mm) ............. :
Ticket GAP F1 (1/10mm) ............ :
Path Eject PowerOn ................... :
LED bar FGND (RRGGBB) ........ :
LED bar BGND (RRGGBB) ........ :
Print Density............................... :
High Speed
150
150
856
813
898
10
None
00FF00
8F00FF
0%
Print a Setup report
(see 6 CONFIGURATION).
Print a Setup report (see 6 CONFIGURATION).
The Setup report shows
The Setup report shows
the irmware release.
the firmware release.
95
Rev.1.00
Part Number : 76200000007100
CUSTOM S.p.A.
World Headquarters
Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz
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