RC-3 Quick Start Guide
QUICK START GUIDE: RC-3 Remote Volume Control
What Ships in the Box
Important Safety Instructions
• The RC-3 hardware device.
• This Quick Start Guide.
Getting Help
All Symetrix software, the Windows
applications that control all Symetrix
hardware, include a help module which
acts as a complete User’s Guide for both
hardware (including the Modular ARCs)
and software.
If you have questions beyond the scope
of the help module, contact our Customer
Support Group in the following ways:
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web: http://www.symetrix.co
Email: support@symetrix.co
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences
du Reglement sur le materiel brouilleur du Canada.
Heed all warnings.
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Follow all instructions.
Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
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The lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
CAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.
Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
Clean only with dry cloth.
Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
Only use attachments/accessories
specified by the manufacturer.
Use only with the cart, stand, tripod,
bracket, or table specified
by the manufacturer, or sold
with the apparatus. When
a cart is used, use caution
when moving the cart/
apparatus combination to
avoid injury from tip-over.
Unplug this apparatus during lightning
storms or when unused for long periods of
Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
Keep these instructions.
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
Read these instructions.
Quick Start Guide
SymNet xControl Hook-up
Symetrix RC-3
SymNet Radius 12x8 Hook-up
Symetrix RC-3
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
Quick Start Guide
The Symetrix Limited Warranty
Servicing Your Symetrix Product
Symetrix, Inc. expressly warrants that the product will be free from
defects in material and workmanship for three (3) years from the date
the product is shipped from the factory. Symetrix’s obligations under this
warranty will be limited to repairing or replacing, at Symetrix’s option,
the part or parts of the product which prove defective in material or
workmanship within three (3) years from the date the product is shipped
from the factory, provided that the Buyer gives Symetrix prompt notice
of any defect or failure and satisfactory proof thereof. Products may be
returned by Buyer only after a Return Authorization number (RA) has
been obtained from Symetrix. Buyer will prepay all freight charges to
return the product to the Symetrix factory. Symetrix reserves the right
to inspect any products which may be the subject of any warranty claim
before repair or replacement is carried out. Symetrix may, at its option,
require proof of the original date of purchase (dated copy of original
retail dealer’s invoice). Final determination of warranty coverage lies
solely with Symetrix. Products repaired under warranty will be returned
freight prepaid via United Parcel Service by Symetrix, to any location
within the Continental United States. Outside the Continental United
States, products will be returned freight collect.
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service. If you reside in the U.S. then proceed as follows:
Return Authorization
At the Symetrix factory, Symetrix will perform in-warranty or out-ofwarranty service on any product it has manufactured for a period of
three (3) years from date of discontinued manufacture.
Before sending anything to Symetrix, please contact our Customer
Service Department for a Return Authorization (RA) number. The
telephone number is +1.425.778.7728. Additionally, support is available
via the web site: http://support.Symetrix.co.
In-warranty Repairs
To get your Symetrix product repaired under the terms of the warranty:
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix, Inc.
expressly disclaims any IMPLIED warranties, including fitness
for a particular purpose or merchantability. Symetrix’s warranty
obligation and buyer’s remedies hereunder are SOLELY and
exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use, Symetrix expressly disclaims
all implied warranties, including but not limited to warranties of
merchantability and fitness for a particular purpose.
Call us for an RA number (have the serial number, shipping and contact
information and description of the problem ready).
Pack the unit in its original packaging materials.
Include your name, address, daytime telephone number, and a brief
statement of the problem.
Write the RA number on the outside of the box.
Ship the unit to Symetrix, freight prepaid. We do not accept freight
collect shipments.
Just do these five things, and repairs made in-warranty will cost you only
one way freight charges. We’ll pay the return freight.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on behalf
of Symetrix.
If you don’t have the factory packaging materials, we recommend using
an oversize box. Wrap the unit in a plastic bag, surround it with bubblewrap, and place it in the box surrounded by Styrofoam peanuts. Be sure
there is enough clearance in the box to protect the rack ears. We won’t
return the unit in anything but Symetrix packaging for which we will have
to charge you. If the problem is due to operator misuse or error, you will
have to pay for both parts and labor. In any event, if there are charges
for the repair, you will pay for the return freight. All charges will be COD
unless you have made other arrangements (prepaid, Visa or Mastercard).
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Out-of-warranty Repairs
Note: Some Symetrix products contain embedded software and may
also be accompanied by control software intended to be run on a
personal computer. Said software is specifically excluded from
this warranty.
If the warranty period has passed, you’ll be billed for all necessary parts,
labor, packaging materials, and freight charges. Please remember, you
must call for an RA number before sending the unit to Symetrix.
This limited warranty, with all terms, conditions and disclaimers set forth
herein, shall extend to the original purchaser and anyone who purchases
the product within the specified warranty period.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with, or
resulting from the manufacture, sale, delivery, resale, repair, replacement
or use of any product will not exceed the price allocatable to the
product or any part thereof which gives rise to the claim. In no event will
Symetrix be liable for any incidental or consequential damages including
but not limited to damage for loss of revenue, cost of capital, claims of
customers for service interruptions or failure to supply, and costs and
expenses incurred in connection with labor, overhead, transportation,
installation or removal of products, substitute facilities or supply houses.
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
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