Owner’s Manual
q
∅
l™
signal completion stage
™
™
3007 washington blvd., suite 225, marina del rey, california 90292 phone: 310-827-bsgt (2748) www.bsgt.com
Warnings
1. TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO
RAIN, MOISTURE, WATER OR OTHER LIQUIDS. DO NOT PLACE ANY PLANT, VASE, GLASS,
PITCHER OR OTHER OBJECT THAT CONTAINS, OR COULD CONTAIN, ANY LIQUID ON TOP OF
THIS APPARATUS.
2. RISK OF ELECTRIC SHOCK! NO USER SERVICEABLE OR REPLACEABLE PARTS INSIDE.
APPARATUS TO BE OPENED ONLY BY bsgt, llc PERSONNEL, AUTHORIZED DEALERS OR
QUALIFIED SERVICE TECHNICIANS. DO NOT OPERATE WITH COVERS REMOVED.
3. DO NOT PLACE NAKED FLAME SOURCES (SUCH AS CANDLES) ON TOP OF THIS APPARATUS.
4. DO NOT PLACE THIS APPARANTUS ON A RUG OR OTHER SOFT SURFACE OR IMPEDE AIR
CIRCULATION WITH ITEMS SUCH AS TOWELS, CLOTHS, CURTAINS OR NEWSPAPERS.
5. The power cord of this apparatus is safety tested and is equipped with a grounding (protective
earthing) plug. If used properly, it will provide a safe ground (protective earthing) connection of the chassis. Defeat of the grounding (protective earthing) plug or replacement of the plug or power cord, or any unauthorized modification of the active circuitry or controls of this unit automatically voids warranty coverage and could cause injury or death. Protect the power cord and plugs from damage.
6. For safe operation and protection against fire hazard, replace fuses only with fuses of the same
rating and type as those supplied with this apparatus. The fuse is a T250 VAC 0.4A Lag (Slo-Blo).
7. Unplug this apparatus during lightning storms or when unused for long periods of time.
8. CAUTION: Danger of explosion if battery in the Remote Control is incorrectly replaced. Replace
only with the same or equivalent type.
9. The Remote Control and the battery within it shall not be exposed to excessive heat such as
sunshine, fire or the like.
10. The lithium battery in the Remote Control is highly toxic. Never leave one where a child or pet
could access it.
11. This apparatus is equipped with a power cord that plugs into an IEC connector on the back of
the apparatus and into a wall or other mains electrical outlet. Make certain that you maintain access to the back of the apparatus and/or the mains wall or other outlet into which the apparatus is plugged. TO DISCONNECT AC POWER FROM THE APPARATUS, THE MAINS PLUG
IS TO BE USED AS THE MAINS DISCONNECT DEVICE. THIS MAINS PLUG MUST REMAIN
READILY OPERABLE.
2
Table of Contents
Introduction
Packaging
Installation
Protecting Your System
Voltage Selection
Break In
Operation
Maintenance & Cleaning
“Tweaking” Your System with q
Ø
l™
Troubleshooting
Specifications
Disposal and Recycling
Limited Warranty
Page 4
Page 5
Page 6-8
Page 9
Page 9
Page 9
Page 9-10
Page 11
Page 11
Page 11-12
Page 13
Page 14
Page 15
3
Introduction
Thank you for your interest in bsg technologies, llc, and our q
∅ l™Signal Completion Stage.
We believe our new product creates a whole new category of component, one that is revolutionary in the realism and naturalism it brings to audio. In nature, sound consists of three key elements: MAGNITUDE, often called Amplitude—its gradations, maximums and minimums; FREQUENCY—the treble, midrange and bass fundamentals, together with all their harmonics; and PHASE—the cues that tell us the direction and distance from which sound is coming, the acoustic signature of the space where it is made, which source is closer than another, as they exist in space and time and change as sound changes—in short, the “geography of sound.”
All these elements interact and are instantly interpreted by the human ear/brain combination. If that ability were not “hard wired” into the human auditory system, cavemen would have had difficulty determining which way to run when hunting or being hunted.
Electronics do not work like the human ear/brain. As a result of cancellation effects within electronics, the phase information is not reproduced. In an over-simplified analysis this is as basic as the fact that, in algebra, +1 and -
1 = 0, not 2; in physics, likewise, for every action there is an equal and opposite reaction.
Thus, no matter how well audio products reproduce frequencies and magnitude (and these days, many of them do very well), we will be robbed of realism and naturalism unless the phase information within all signals can also
be reproduced. If the phase information is missing or otherwise distorted, the sounds to be reproduced will likewise be incomplete, distorted and unrealistic.
The only way to get natural, complete information requires uncovering and reproducing the natural phase information that has been hidden and buried in every signal, but, until now, not retrieved and reproduced by electronics. After more than seven years of research and experimentation, we have succeeded in uncovering
and reproducing the information that has been hidden and buried within every audio signal! For the first time, ALL the fundamental elements of sound can be retrieved and reproduced. Because it will enable us to hear all elements of sound through electronics for the first time, bsg technologies’ patent pending q
∅ l™ technology is the most significant advance in audio in decades. (For more on this subject, please visit www.bsgt.com)
You are about to embark on a new journey into sound and music. We hope you will enjoy it as much as we do, but first…
Please take a little time to read this Owner’s Manual before proceeding with installation and operation of your q
∅ l™ Signal Completion Stage. We have built it with extreme care. Your understanding of installation and operation will assure you of the high performance for which the product was designed. If you have any questions regarding your q
∅ l™ Signal Completion Stage, please contact us at [email protected]
or 310.827.bsgt (2748). The serial number of your unit is on the bottom of its chassis; please include it in all communication.
Thanks again, and HAPPY LISTENING!
4
Packaging
Please ensure that all the items shown below are enclosed within the shipping carton:
q
Ø l™ Signal Completion Stage
Remote Control AC Power Cord Owner’s Manual
Patent-Pending
Initial Inspection
Inspect the carton for damage. If any portion of the carton or any of its contents is damaged or missing, immediately notify bsg technologies, llc, your dealer and the shipper. Many shippers require notification and inspection within 24 hours of delivery to determine the nature of damages incurred. A claim may be rejected if you fail to make it promptly.
Save all packaging accompanying this product. You have purchased a precision electronic instrument, and it should be properly packed in its original carton any time shipment becomes necessary. If the unit is returned to bsg technologies, llc or your dealer, it must be in its original carton. Warranty claims may be denied if we determine that damage was caused or worsened by shipping in other than the original carton and packing materials.
5
Installation
Please familiarize yourself with both the Front and Rear Panels of your q
∅ l™ Signal Completion Stage.
For your convenience, we have included illustrations.
Front Panel
Rear Panel
Location
Locate your q
∅ l™ Signal Completion Stage as close as possible to its final installation location, but allow sufficient access to the Rear Panel for making connections. The q
∅ l™ Signal Completion Stage is a solid-state device and does not generate much heat. It should be placed on a flat shelf and installed upright and horizontally. Allow about three-quarters of an inch (3/4”) or about 2 cm above the unit and do not stack other components, or anything else, on top of it. Allow about one quarter of an inch (1/4”) or .7cm (7mm) at the sides and at least two inches (2”) or 5 cm at the rear for connections and retain ready access to your mains plug (see
“Warnings”, page 2). Do not place the q
∅ l™ Signal Completion Stage on a soft or irregular surface, such as a rug.
The q
∅ l™ Signal Completion Stage has a transformer on its right side (if you are facing the Front Panel).
In the unlikely event that hum is introduced, try moving components around. Do NOT remove the case or top.
They improve rigidity, vibration resistance and shielding. There are no user serviceable parts and no adjustments to be made inside the unit, but there are hazardous voltages inside.
WHEN CONNECTING OR DISCONNECTING YOUR q
∅
l™ SIGNAL COMPLETION STAGE, ALL
COMPONENTS IN YOUR SYSTEM SHOULD BE TURNED OFF.
1. A SIMPLE, EFFECTIVE INSTALLATION APPROACH
If the qøl™ Signal Completion Stage is being installed in a system with a separate line-stage preamplifier and amp(s), a simple and usually great sounding way to install the Signal Completion Stage is to take the output of the preamp into any input of the Signal Completion Stage and the output of the Signal Completion Stage into the inputs of the amp(s). If you do not like the result of this installation approach, then try installing the Signal
Completion Stage behind the sources and ahead of the preamp in the signal path.
6
2. USING THE qøl™ SIGNAL COMPLETION STAGE IN HOME THEATERS
The qøl™ Signal Completion Stage is a two-channel device designed primarily for stereo or monaural listening to music in conventional (two-channel) home music systems. Of course, some consumers have integrated their music systems into multi-channel home theater systems that use processing to synthesize discreet channels.
Thus, we have been asked if the Signal Completion Stage will work in such systems and, if so, how best to install it. Here are some suggestions:
•
Remember that the qøl™ Signal Completion Stage works with line-level, analog signals only. If your home theater preamp/processor or audio/video receiver has line-level analog outputs and inputs, there is no risk of harm in attempting to use it with the Signal Completion Stage. If discreet signals from decoded home theater material do not sound optimal with qøl™, simply bypass qøl™ or, in the worst case, remove the Signal Completion Stage from your system.
•
If the processor has outputs that are “total left” and “total right,” or simply “right” and “left,” the Signal
Completion Stage is most likely to perform very well if those outputs are sent to inputs of your qøl™ component.
•
If the processor has only outputs such as “front left” and “front right,” you may experiment with taking those outputs into your Signal Completion Stage’s inputs and the outputs of the qøl™ component to your amp(s) or back into unused inputs of your A/V preamp/processor or A/V receiver. Depending upon the recording of the encoded signals, you may obtain very good results, you may hear no difference, or you may get results you do not prefer due to the encoding process used for signals for home theater, but there is little, if any, possibility of doing harm.
•
Some users have obtained very satisfactory results using one qøl™ Signal Completion Stage, set in stereo, for their left and right front speaker and a second qøl™ unit, set in mono, for their front center speaker. To date, no one has reported using qøl™ units for rear or mid surround channels. As such channels generally are discreet, monaural, synthesized channels, each would require a separate qøl™ Signal Completion Stage with each set in mono.
3. USING THE qøl™ SIGNAL COMPLETION STAGE IN WHOLE-HOUSE SYSTEMS
If your whole-house system is fed by a single preamp and the other rooms to which sound is sent receive it in stereo, then the configuration of the qøl™ component for your main room will work in the other rooms as well.
Just select where your sound is to go as you normally would. If your whole-house system is fed by a different component than the system in your main room, remember that your qøl™ component has two sets of outputs.
Use one set for your main system and the other for the whole house system. The qøl™ Signal Completion
Stage’s outputs will have no difficulty driving both systems at once if you choose to use both sets.
Rear Panel Input Connections
Four pairs of line-level inputs (each left & right) have been provided. Each has both Balanced (XLR) and
Single-Ended (RCA) jacks. On any given Input (1,2,3 or 4), you may use cables with either XLR or RCA terminations, but you cannot use both or blend them on the same set of inputs. Different Inputs may be connected differently, however (i.e., Input 1 could have balanced (XLR) connectors and Input 2 could have single-ended (RCA) connectors). If you use balanced components and cables, we suggest you continue that way because the q
∅ l™ Signal Completion Stage is an internally balanced device.
Notes:
1. The q
∅ l™ Signal Completion Stage is an analog device. It has no digital to analog conversion capability and does not work with digital signals. With digital sources, you must have their outputs sent to the q
∅ l™Signal Completion Stage’s inputs after they have been converted to analog.
7
2. The q
∅ l™ Signal Completion Stage works with Line-Level Inputs only. If you play records, use the output from your phono stage, not from your tone arm. It is unlikely that transformers will output sufficient voltage to enable their use directly into any input of the q
∅ l™ Signal Completion Stage. With records that are in very poor condition, you may want to use the Bypass feature of your q
∅ l™ Signal Completion Stage (see Bypass, p. 9). q
∅ l™ Signal Completion Stage technology brings out everything and poor surfaces may include noises you do not want to hear.
Rear Panel Output Connections
Two pairs of line-level outputs have been provided. Each has both balanced (XLR) and single-ended
(RCA) connectors. If the rest of your system consists of balanced gear and interconnect cables, we suggest that you use the balanced configuration on your q
∅ l™ Signal Completion Stage, as it is internally balanced. You may, however, use the single-ended configuration. In any event, on any given output pair, use one or the other, but not both and not a mix of balanced and single-ended. The two pairs of outputs may be used simultaneously and may be used differently (i.e., one set of L/R outputs may use balanced connections and the other set of L/R outputs may use single-ended connections).
Your output(s) should be connected to line-level input(s) on your preamplifier, integrated amplifier or receiver if you use your q
∅ l™ unit ahead of your preamp in the signal path. You may use your q
∅ l™ unit between the preamp and your amp(s). Plug the output of the preamp into any input of your q and then plug the q
∅
∅ l™ Signal Completion Stage l’s™ output directly into your amp(s). Your q
∅ l™ Signal Completion Stage has no volume control.
Notes:
1. The q
∅ l™ Signal Completion Stage has plenty of headroom in its inputs and its outputs are very robust. In general, in terms of voltage and power, what comes out of the q
∅ l™ Signal Completion Stage’s output(s) will be electrically the same as what went into its input(s). Because our patent pending q technology reveals a plethora of information that, until q
∅
∅ l™ l™, has remained hidden and buried, the sound in your room will be “acoustically louder.” Be Careful! Do what you should do with all audio: start with the volume low and do not turn it up too loud. One set of components you can never replace is your ears. Don’t risk damaging them!
2. If you have an all-in-one component, you may use the q
∅ l™ Signal Completion Stage by taking a fixed line level output (such as Tape Out) from that component into one of the q
∅ l™ Signal Completion Stage inputs and the output from the q
∅ l™ Signal Completion Stage into an unused input (if any) on your all-in-one component, PROVIDED that input is governed by the Volume (or Amplitude or Gain or Attenuation) control on your component.
Power Connection
Plug the three-prong power cord into the receptacle in the rear of the chassis and then into a grounded
AC wall outlet. Put the Rocker Switch, above the unit’s power cord receptacle, into its “on” position. On the
Rocker Switch, the “1” position is ON and the “0” position is OFF. Press the Power switch, using the Front Panel button or the Remote Control. Give the unit at least thirty (30) seconds before listening, although it will sound better after about twenty (20) minutes.
Note: We have supplied a basic three-pronged, grounded power cord with the q
∅ l™ Signal Completion
Stage. You should make certain that the unit is plugged into a grounded (protective earthing) AC receptacle. If you use any type of power conditioning or custom power cord(s), please make certain you do not defeat the grounding (protective earthing) of your unit. If you do, you may create a dangerous condition; your warranty will be null and void.
8
Protecting Your System
The q
∅ l™ Signal Completion Stage is equipped with a user-replaceable fuse for protection against excessive AC current draw. It is a 5x 20mm T250 VAC 0.4A Lag (Slo-Blo) fuse; the fuse holder is on the Rear
Panel, just to the right (if you are facing the Front Panel) and slightly below the power cord receptacle. Should you need to replace the fuse, use only a fuse with the same specifications.
Voltage Selection
The q
∅ l™ Signal Completion Stage is equipped with a user-selectable voltage switch to provide for its highest performance in most parts of the world. The switch is located on the Rear Panel immediately below the
AC (power cord) receptacle. It has two positions: 115V, for use with 100 to 120 volts (including the USA and
Japan, among other countries); and 230V for use with 220 to 240 volts (most of Europe, including Great Britain, among other areas). Make certain that you know the voltage provided by your area’s electrical utility and choose the correct voltage for your q
∅ l™Signal Completion Stage.
Break In
The experiences of customers, reviewers and our team all suggest that the sound of a new q
∅ l™ Signal
Completion Stage will continue to improve for 150 hours of break in with music signals running through it (your speakers need not be on, however).
Operation
1. Make certain you have properly and securely installed your q
∅ l
™
Signal Completion Stage and connected its inputs, outputs and power connections, selected the correct voltage, and placed the Rear
Panel Rocker Switch in the “1” (“On”) position. (See Installation, above.)
2. Using the FRONT Panel or the Remote Control, press the Power Button. If you have done this correctly, the LED below the Power Button will light up. Give the q
∅ l seconds to stabilize before listening. If your q
∅
™
Signal Completion Stage at least thirty (30) l
™
Signal Completion Stage has been turned off, it’s sound will continue to improve for twenty (20) minutes, perhaps more.
3. Using the Front Panel or the remote Control, press the button (In 1, In 2, In 3, or In 4) for the input which is connected to the source you want to hear. An LED will light below the input you have selected.
4. Operate the rest of your sound system as you normally do. Remember, however, to be careful about volume levels, as you always should.
BYPASS
– You may use the Front Panel or the Remote Control to bypass the q
∅ l
™
circuitry in your Signal
Completion Stage by operating the Bypass button. The LED below Bypass will light if you do so. You can use this feature to:
•
Check operating status; or
•
Listen to sound the way it used to be before the q
∅ l
™
signal completion revolution; or
•
Demonstrate the effect of q
∅ l
™
to your friends; or
•
Listen to very noisy source material, such as “trashed” LPs, where the revealing nature of signal completion may be too much of a good thing.
9
MONO
– You may use the Front Panel or the Remote Control to select Mono if you want to listen to monaural source material. If you do, the LED below the Mono button will light. While the mono and stereo circuits in the q
∅ l™ Signal Completion Stage share the power supply and signal routing provisions in the component, the circuits are otherwise quite different. The stereo circuit will not work with monaural source material.
Notes:
1. If you have a Preamplifier, Integrated Amplifier, Receiver or other component with a mono switch, you may find that engaging it along with the mono on your q
∅ l™ Signal Completion Stage simply sounds “wrong.”
Try the switch on your other component in both mono and otherwise. Choose the one that sounds better. (The choice will not be mysterious because the difference is not subtle!). With the q
∅ l™ Signal Completion Stage’s mono circuit, seemingly “hopeless,” low fidelity older recordings can sound astonishingly good. Whether you prefer Robert Johnson or Caruso, Satchmo or Rachmaninov, we urge you to go on a voyage of discovery of older material. With q
∅ l™, even those recordings have air and space.
2. You may want to try mono with the occasional stereo recording that was “close-mic’d” or “mic’d” without much space between microphone diaphragms; often, these will be close-up recordings of a single instrument (or two) or voice. With headphones or earbuds, trying q
∅ l™ in mono with some stereo recordings may also bring you fine results.
DISPLAY
– THIS FUNCTION IS ON THE REMOTE CONTROL ONLY.
To dim the front panel LEDs (other than the one for Power), press this button. We have not enabled turning off the Power LED because, while it is permissible, even preferable, to keep the q
∅ l™ Signal Completion
Stage powered up all the time under most circumstances, if you‘ll not be using it for longer periods (vacations, business trips, etc.), it is safer, cheaper and more friendly to the environment to turn it off, along with your other electronics, appliances, etc. If the Power LED is off, so is the unit. Also, if you are hurrying to turn off and disconnect your system because of a lightning storm, brown-out, potential blackout or the like, you can be certain your q
∅ l™ Signal Completion Stage is off if the power LED is off.
About the Remote Control:
1. Placing the q
∅ l
™
Signal Completion Stage in extremely high ambient light conditions may cause erratic remote control operation. The sensor in the Front Panel (between the Power LED and the In 1 LED) must not be exposed to direct sunlight or spotlights.
2. The Remote Control Battery is a coin type (p/n CR2025-3V) lithium battery. The battery should be changed annually, or more often if the Remote Control operation becomes weak. To access the battery, refer to the guidance on the back of the Remote Control.
Warning: Take great care regarding disposal of lithium batteries and never leave one where a child or
pet could get it. Lithium batteries are dangerous and highly toxic. They are also explosive. See
“Warnings,” page 2.
Shut Down
1. Mute your preamplifier, integrated amp, or receiver or turn the volume down to zero (0).
2. Turn off your amplifier(s)
3. Turn off your preamplifier.
4. Use the Front Panel or Remote Control Power button to turn off the q
∅ l™ Signal Completion Stage.
5. Turn off your “Front-end” sources.
10
Maintenance & Cleaning
The q
∅ l™ Signal Completion Stage is constructed from aircraft-grade precision-machined aluminum. Its chassis is sealed to prevent dust from entering the interior of the chassis. Thus, the interior should never need cleaning during the lifetime of the product. All internal circuitry is maintenance-free, such that no adjustments or parts replacements of any kind are necessary over the lifetime of the product. If the system is ever in need of service, updating or upgrading, please contact your dealer or bsg technologies, llc at 310-827-bsgt (2748) or by e-mail: [email protected]
•
The front panel of the unit should never be cleaned with anything other than a very soft cotton cloth. If you wish, you may slightly dampen the cloth with plain water. Never apply water directly to the q
∅
l
™
Signal Completion Stage .
Use of any other cleaning agent may permanently scratch the finish of the
Front Panel.
•
The top and sides are protected by a durable textured powder-coat finish and can be cleaned with a soft cotton cloth. If you wish, the cloth may be slightly dampened with plain water. Water should be applied directly to the cloth and not the chassis. A very mild plastic or glass cleaner that does not contain ammonia may also be used. If a mark has been left on the chassis, do not use any type of abrasive or chemical cleaner to remove the mark.
If you have any questions about the care or cleaning of your q
∅ l™ Signal Completion Stage, please contact your dealer or bsg technologies, llc. The use of a cleanser or abrasive to clean the chassis will almost certainly damage the finish and will not be covered under warranty.
“Tweaking” Your System with q
Ø
l™
Needless to say, here at bsgt we’ve listened to several different audio systems with the q
Completion Stage. Speaking from experience, the patent pending q
∅
∅ l™ Signal l™ technology reveals a great deal of information (tonal, dynamic and spatial) that has not been reproduced before. Hence, it is possible that, depending on your equipment and source material, you may want to experiment a bit to make certain you are optimizing your system’s performance. Here are some things to consider:
1. One effect of the patent pending technology is that, as in live concerts, you need not confine yourself to a single “sweet spot.” Much more of the sound of the original event will come through all around your room. Remember when music made you want to dance? Get up and do it!
2. You may want to experiment with speaker positioning. We have found that with many speakers, positioning them just a bit closer together, but with reduced toe-in, achieves outstanding results.
3. If you listen to vinyl, depending on your cartridge and tone arm, the additional information may result in more sibilance, brightness or “crunch” than you heard before. Some adjustment of VTA (Vertical
Tracking Angle) or VTF (Vertical Tracking Force) may be worthwhile.
Your results may vary. We’d like to hear from you about them.
Troubleshooting
Unit does not power up:
1. Check to insure the AC power cord is plugged in.
2. Check power switch on the rear of the unit to insure it is in the ON position.
3. Press the ON button on the front panel or remote control.
No audio:
1. Check your audio connections on the rear panel.
2. Make sure the unit is turned ON.
11
3. Check to be certain that you have selected an input on your unit that corresponds to the source you wish to hear and that the source is on and playing; also, make certain that other components (amp, preamp, etc.) are on and not muted and that your volume is not turned all the way down.
I hear no difference between Bypass and q
∅ l
™
:
1. If your audio source material is a mono recording, you MUST engage the mono button for q
∅ l
™
to work.
No LED’s on the front panel light, except the power LED:
1. On the remote control there is a button for turning off the LED displays. Push this button to turn the
LED displays back on.
For additional help in troubleshooting, please contact your dealer or bsg technologies, llc at 310-827-bsgt (2748) or by e-mail: [email protected]
.
12
Specifications
All specifications are based on the Balanced Inputs and Outputs in stereo mode unless otherwise noted.
NOTE: On Balanced Inputs and Outputs, Pin 2 is “hot”.
____________________________________________________________________________________
Frequency Response 10Hz- 50KHz +/- 0.25dB
<0.001% THD + N (6Vrms input at 1KHz)(20-20KHz)
Max Signal to Noise (20-20KHz)
Common Mode Rejection Ratio
Balanced Input Impedance
Balanced Maximum Input Voltage
Unbalanced Input Impedance
Unbalanced Maximum Input Voltage
Balanced Output Impedance
Balanced Maximum Output Voltage
Unbalanced Output Impedance
>106dB
>84dB
48K ohms
10Vrms (+22dBu)
20K ohms
5Vrms (+16dBu)
50 ohms
10Vrms (+22dBu)
10 ohms
Unbalanced Maximum Output Voltage
Phase Inverting:
Inputs
Outputs
Power Consumption
Weight (unit only)
Dimensions (H) x (W) x (D)
Shipping Weight
5Vrms (+16dBu)
NO
4 pair, each both Balanced (XLR) and
Single-Ended (RCA)
2 pair, each both Balanced (XLR) and
Single-Ended (RCA)
15 watts (3 watts when idling)
17.0 lbs. / 7.7 kg
3.3” x 17.0” x 13.0”
22.0 lbs. / 10 kg
Specifications subject to change without notice.
13
Disposal and Recycling Guidelines
To dispose of this electronic product, do not place in landfill. In accordance with the European Union Waste
Electrical Electronic Equipment (WEEE) Directive effective August 2005, this product may contain regulated materials, which, upon disposal, require special reuse and recycling processing.
Please contact your dealer or importing distributor for instructions on proper disposal of this product in your country. Or, contact bsg technologies, llc at 310-827-bsgt (2748) or e-mail: [email protected].
© 2011 bsg technologies,llc
14
LIMITED WARRANTY
Thank you for your purchase! The sale of products (the “Product”) from bsg technologies, llc (“bsgt”) to you is subject to the following limited warranty (the “Warranty”):
1. Limited Warranty. bsgt warrants that the Product, when delivered in original condition, in original packaging, from
bsgt or a bsgt authorized dealer and used in normal conditions, shall be free from manufacturing defects in material and workmanship for three (3) years from the date of original purchase. EXCEPT AS EXPRESSLY SET FORTH HEREIN,
bsgt AND ITS SUPPLIERS MAKE NO, AND HEREBY
DISCLAIM ALL, WARRANTIES AND REPRESENTATIONS
OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY
OR OTHERWISE, ORAL OR WRITTEN, WITH RESPECT
TO THE PRODUCT, INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR PARTICULAR
PURPOSE, NONINFRINGEMENT AND WARRANTIES
ARISING FROM COURSE OF PERFORMANCE, COURSE
OF DEALING OR USAGE OF TRADE. TO THE EXTENT
NOT PERMITTED TO BE DISCLAIMED, ANY IMPLIED
WARRANTIES RELATING TO THE PRODUCT SHALL BE
LIMITED TO THE DURATION OF THE LIMITED
WARRANTY AS PROVIDED ABOVE.
3. Sole Remedy. Your sole and exclusive remedy against
bsgt for any claim arising from or related to the Product shall be to return the Product to bsgt or an authorized bsgt repair center where the Product will be repaired or replaced (using new or refurbished replacement parts) without charge for parts or labor.
4. Limitation of Liability. bsgt’s maximum liability arising out of or related to the Product, including any liability arising out of or connected with the design, manufacture, sale, delivery, inspection, repair or use of the Product or any part thereof, shall in no event exceed the purchase price that you paid for the Product.
bsgt SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER
CAUSED, INCLUDING, WITHOUT LIMITATION, THE
REPLACEMENT OF EQUIPMENT AND PROPERTY. THE
LIMITATIONS ON LIABILITY AND REMEDIES IN THIS
WARRANTY SHALL APPLY REGARDLESS OF THE FORM
OF ACTION, WHETHER IN CONTRACT, NEGLIGENCE,
STRICT LIABILITY, TORT, PRODUCTS LIABILITY OR
OTHERWISE.
2. Conditions. This Warranty is subject to all of the following conditions and limitations:
(a) Only a Product originally purchased through
bsgt or an authorized bsgt dealer is eligible for coverage under this Warranty. This Warranty is void if the label bearing the serial number of the Product has been removed or defaced. This
Warranty does not cover defects resulting from improper or unreasonable use or maintenance; commercial use; failure to follow operating instructions or the owner’s manual; accident; excess moisture; insects; lightning; power surges; connections to improper voltage supply; unauthorized modification of original condition; damages caused by inadequate packing or shipping procedures, Product purchased from unauthorized dealers; or repair or tampering by anyone other than bsgt or an authorized
bsgt repair center.
5. Outside the United States. bsgt has authorized distribution of its products in several countries of the world. In each country, bsgt’s authorized importing retailer or distributor has accepted the responsibility for warranty of the products sold by that retailer or distributor. Warranty service should normally be obtained from the importing retailer or distributor from whom you purchased the Product. In the unlikely event of service required beyond the capability of the importer, bsgt will fulfill the terms and conditions of this Warranty.
6. Technical Advice. bsgt assumes no obligation or liability for any technical advice given to you. ANY TECHNICAL
ADVICE FURNISHED BY bsgt SHALL NOT CONSTITUTE A
WARRANTY, WHICH IS EXPRESSLY DISCLAIMED, ALL
SUCH ADVICE BEING GIVEN AND ACCEPTED AT YOUR
OWN RISK. The Product shall be installed by and at your expense.
(b) Unless bsgt otherwise agrees in writing, if a claim is not made within the time period specified in this
Warranty, then such claim shall be barred and deemed waived.
In the event of a timely and valid claim under this Warranty, you must pack and return the non-conforming Product to bsgt or an authorized bsgt repair center at your expense. The returned
Product must be accompanied by a written description of the defect, return shipping information and the Product’s serial number. bsgt shall pay for return shipment and insurance, and you shall pay for any import fees, duties and taxes. bsgt reserves the right to modify the design, prices or specifications of the
Product without obligation or notice to you.
7. Other Legal Rights. Some states do not allow limitations on the duration of an implied warranty or an exclusion or limitation of incidental or consequential damages so certain of the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
8. Inquiries. Inquiries regarding this Warranty may be sent as follows: (a) by mail to bsg technologies, llc, 3007 Washington
Boulevard, Suite 225, Marina del Rey, CA 90292, Attention:
Customer Service; (b) by e-mail to [email protected]
; and (c) by phone to (310) 827-2748.
