Falcon® 4620
Falcon® 4620
Windows® Vehicle Mount Computer
Installation Guide
PSC Inc
959 Terry Street
Eugene, Oregon 97402
Telephone: (541) 683-5700
Fax: (541) 345-7140
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein
may be reproduced or transmitted in any form or by any means without prior written permission of PSC Inc. or its wholly owned
subsidiaries ("PSC"). Owners of PSC products are hereby granted a non-exclusive, revocable license to reproduce and transmit
this documentation for the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary
notices, including copyright notices, contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting your PSC representative.
Electronic versions may either be downloadable from the PSC website (www.psc.com) or provided on appropriate media. If you
visit our website and would like to make comments or suggestions about this or other PSC publications, please let us know via
the “Contact PSC” page.
Disclaimer
PSC has taken reasonable measures to provide information in this manual that is complete and accurate, however, PSC
reserves the right to change any specification at any time without prior notice.
PSC is a registered trademark of PSC Inc. The PSC logo is a trademark of PSC. All other trademarks and trade names referred
to herein are property of their respective owners.
Table of Contents
PSC Falcon® 4620 Windows® End User License Agreement ................................. v
Microsoft® Windows® End User License Agreement......................................... viii
PSC Falcon® 4620 Warranty ............................................................................... ix
Electrical Warnings, Safety
Precautions & Regulatory Statements ................................................................. x
Electrical Warnings ......................................................................................................... x
Safety Precautions ......................................................................................................... x
Regulatory Statements .................................................................................................. xi
Radio Frequency Interference ................................................................................... xi
Canadian Compliance Statement .............................................................................. xii
About this Guide .................................................................................................. 1
Manual Overview ...........................................................................................................1
Document Conventions ..................................................................................................2
Mounting Options ...........................................................................................................2
Unpacking ....................................................................................................................3
Registering Your PSC Product ..........................................................................................4
Electrical Considerations ..................................................................................... 5
Electrostatic Build-up ......................................................................................................5
Ground Contact Anti-Static Straps ..............................................................................6
Computer Electrical Specifications: ...................................................................................7
Electrical Accessories ......................................................................................................7
Electrical System Connections ..........................................................................................8
Connection to +12V and +24V Systems ......................................................................8
Connection to +36V and +48V Systems .................................................................... 11
Electrical Accessory Matrix ............................................................................................ 12
Peripheral Device Connections .......................................................................... 13
Peripheral Devices and Connections ................................................................................ 13
Connections at the Computer .................................................................................. 13
Power Connection .................................................................................................. 14
Ethernet Connection ............................................................................................... 15
COM1 Port Connection (dedicated to handheld scanner) .............................................. 16
COM2 Port Connection ............................................................................................ 16
Keyboard/Mouse Connection ................................................................................... 16
Installation Guide
i
Sound Connection .................................................................................................. 17
USB Connections .................................................................................................... 17
Installing an RF Card with an Internal Antenna ................................................................. 18
Kit Components ..................................................................................................... 18
Installing an RF Card with an External Antenna ................................................................ 19
Kit Components ..................................................................................................... 19
Swing Arm/Wall Mount Options ........................................................................ 23
Installation .................................................................................................................. 23
Tools and Materials ................................................................................................ 23
Attaching the Computer Back Plate ........................................................................... 24
Optional Keyboard Assembly ................................................................................... 25
Optional Handheld Scanner Assembly (with Keyboard Tray) ......................................... 25
Optional Handheld Scanner Assembly
(without Keyboard Tray) ......................................................................................... 26
Mounting Brackets ................................................................................................. 28
Installing the Computer Assembly in its Mount ........................................................... 28
Ram Ball Mount Options .................................................................................... 31
Ram Ball Mounting Assembly ......................................................................................... 31
Components, Materials and Tools ............................................................................. 32
Ram Ball Assembly ................................................................................................. 32
Keyboard Bracket and H Plate Assembly .................................................................... 33
Attaching the Computer to the H Plate Assembly ........................................................ 34
Optional Handheld Scanner Assembly (with H Plate Assembly) ..................................... 35
Final Assembly ...................................................................................................... 36
Appendix A. Troubleshooting ............................................................................ 37
Hardware Troubleshooting ............................................................................................. 37
Issues with Turning Unit On/Off ............................................................................... 37
Display Issues ....................................................................................................... 37
Hard Drive Issues .................................................................................................. 37
Keyboard Issues .................................................................................................... 37
Network Issues ...................................................................................................... 38
USB Booting Issues ................................................................................................ 38
Software Troubleshooting .............................................................................................. 38
Touchscreen Issues ................................................................................................ 38
Network Issues ...................................................................................................... 38
RF Connectivity Troubleshooting ..................................................................................... 39
Technical Support ........................................................................................................ 40
PSC Website Support .............................................................................................. 40
PSC Website TekForum ........................................................................................... 40
Reseller Technical Support ...................................................................................... 40
Telephone Technical Support ................................................................................... 40
ii
Falcon® 4620
PSC Falcon® 4620 Windows®
End User License Agreement
Notice to End User: The PSC Product you have acquired contains Software, which is integral to the product’s operation. This Software is being provided to
you under license, subject to the terms and conditions of this Agreement. If you use the PSC Product, you will be deemed to have accepted the terms and
conditions of this Agreement. If you do not intend to be bound to the terms of this Agreement, PSC is not willing to license the Software to you, you may not
use the PSC Product or the Software, and you must contact the party from whom you acquired the PSC Product for instructions.
This End User Software License Agreement (“Agreement”) is a legally binding agreement governing the licensing of the Software and Documentation by
PSC Inc. and its wholly owned subsidiaries and affiliates (“PSC”) to the entity or person who has purchased or otherwise acquired a PSC Product (“End
User”). For purposes of this Agreement, any software that is associated with a separate end-user license agreement is licensed to you under the terms of
that license agreement. PSC and End User hereby agree as follows:
1. Definitions.
1.1 “Documentation” means materials such as user’s guides, program reference guides, quick reference guides, manuals, or similar materials associated
with or related to the PSC Product, whether in printed, “online”, or other form.
1.2 “Proprietary Information” means: (a) source code, object code, software, documentation, and any related internal design, system design, data base
design, algorithms, technology, technical data or information, implementation techniques, and trade secrets related to the Software, (b) any other trade
secrets marked appropriately or identified as proprietary or confidential, and (c) any information that End User, under the circumstances, should recognize as
confidential. Proprietary Information does not include any information that the receiving party can establish was (1) in the public domain, (2) already in the
receiving party’s possession or rightfully known prior to receipt, (3) rightfully learned from a third party not in violation of any other's proprietary rights, or (4)
independently developed without access to Proprietary Information.
1.3 “PSC Product” means PSC's Falcon® 4620 product and/or follow-on products that utilize the Microsoft® Windows® 2000 or Windows® XP operating systems, including all preloaded Software in or provided in connection with the PSC Product and all Documentation related to such product, which has been purchased or otherwise acquired by End User, whether obtained directly or indirectly from PSC.
1.4 “Software” means any software or computer programs of PSC or its third party licensors in machine readable form which is either preloaded in or provided in connection with the PSC Product, whether obtained directly or indirectly from PSC, including any related update or upgrade such as enhancements
or modifications.
2. Scope Of License Granted.
2.1 PSC grants to End User a non-exclusive, non-transferable, perpetual license to use the Software, solely on a PSC Product, in machine-readable form
only, solely for End User's internal business purposes. This Agreement does not convey ownership of the Software to End User. Title to the Software shall be
and remain with PSC or the third party from whom PSC has obtained a licensed right. As used in this Agreement, the term “purchase” or its equivalents when
applied to the Software shall mean “acquire under license.”
2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer, or otherwise reproduce or remanufacture the Software, whether modified or
unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer the Software to any other person or organization, for purposes other
than as expressly provided in this Agreement, without PSC’s prior written consent.
3. Transfers, Support.
3.1 Any copying, installing, reproduction, remanufacture, reverse engineering, electronic transfer, or other use of the Software on other than a PSC Product
will be a material breach of this Agreement.
3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer a PSC Product containing Software to any third party unless
such third party agrees with PSC in writing to be bound by the terms and conditions of this Agreement. Any such transfer of a PSC Product absent such
agreement shall be null and void.
3.3 End User may obtain support for Software from PSC at PSC’s standard support fees and under PSC’s standard support terms and conditions in effect at
the time the support is requested.
Installation Guide
v
PSC Falcon® 4620 Windows® End User License Agreement
4. Intellectual Property.
End User acknowledges that the Software constitutes valuable trade secrets of PSC or PSC’s third party licensors and that the Software is protected by intellectual property laws and treaties. The license set forth in this Agreement does not transfer to End User any ownership of PSC’s or its third party licensors'
copyrights, patents, trademarks, service marks, trade secrets, or other intellectual property rights and End User shall have no right to commence any legal
actions to obtain such rights. End User shall not remove, modify, or take any other action that would obscure any copyright, trademark, patent marking, or
other intellectual property notices contained in or on the PSC Product.
5. Proprietary Information.
5.1 End User acknowledges that Proprietary Information is the confidential, proprietary, and trade secret property of PSC and PSC’s third party licensors and
End User acquires no right or interest in any Proprietary Information.
5.2 End User shall not disclose, provide, or otherwise make available the Proprietary Information of PSC or its third party licensors to any person other than
End User’s authorized employees or agents who are under confidentiality agreement, and End User shall not use the Proprietary Information other than in
conjunction with use of the PSC Product exclusively for End User’s internal business purposes. End User shall take steps to protect the Proprietary Information no less securely than if it were End User's own intellectual property.
5.3 The provisions of this Proprietary Information Section shall survive and continue for five (5) years after the termination of this Agreement.
6. Limited Warranty.
6.1 PSC warrants that, under normal use and operation, the PSC Product will conform substantially to the applicable Documentation for the period specified
in the Documentation. During this period, for all reproducible nonconformities for which PSC has been given written notice, PSC will use commercially reasonable efforts to remedy nonconformities verified by PSC. End User agrees to supply PSC with all reasonably requested information and assistance necessary to help PSC in remedying such nonconformities. For all defects reported to PSC within the warranty period, PSC’s liability is limited to providing End
User with one copy of corrections or responding to End User's problem reports according to PSC's standard assistance practices. PSC does not warrant that
the product will meet End User's requirements or that use of the product will be uninterrupted or error free, or that PSC's remedial efforts will correct any nonconformance. This limited warranty does not cover any product that has been subjected to damage or abuse, whether intentionally, accidentally, or by
neglect, or to unauthorized repair or unauthorized installation, and shall be void if End User modifies the product, uses the product in any manner other than
as established in the Documentation, or if End User breaches any of the provisions of this Agreement.
6.2 EXCEPT AS PROVIDED IN THIS AGREEMENT, THE PSC PRODUCT IS PROVIDED “AS IS” AND PSC MAKES NO WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCT, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
7. Infringement.
7.1 PSC will defend End User against any claim in a lawsuit that the PSC Product furnished hereunder infringes a United States patent or copyright of a third
party and PSC will pay any damages finally awarded against End User by a court of competent jurisdiction that are attributable to such claim or will pay End
User’s part of any settlement that is attributable to such claim, provided, that 1) End User notifies PSC promptly in writing of the claim, 2) PSC controls the
defense or settlement of the claim, and 3) End User cooperates fully with PSC in such defense or settlement. All notices of a claim should be sent to PSC
Inc., Legal Department, 111 SW Fifth Ave. Suite 4100, Portland, OR 97204-3644.
7.2 In the defense or settlement of any such claim, PSC may, at its option, 1) procure for End User the right to continue using the PSC Product, 2) modify the
PSC Product so that it becomes non-infringing, 3) replace the PSC Product with an equivalent product not subject to such claim, or 4) provide End User an
opportunity to return the PSC Product and receive a refund of the purchase price paid, less a reasonable allowance for use.
7.3 PSC shall have no liability to End User for claims of infringement based upon 1) the use of any PSC Product in combination with any product which PSC
has not either furnished or authorized for use with such PSC Product 2) the use of any PSC Product designed, manufactured, or modified to the specifications of End User, or 3) End User’s modification of the PSC Product without written authorization from PSC.
7.4 THE FOREGOING STATES PSC’S COMPLETE AND ENTIRE OBLIGATION CONCERNING CLAIMS OF PATENT, COPYRIGHT, OR OTHER INTELLECTUAL PROPERTY INFRINGEMENT, CANCELS AND SUPERCEDES ANY PRIOR AGREEMENTS, WHETHER ORAL OR WRITTEN, BETWEEN THE
PARTIES CONCERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CONTEMPORANEOUS, OR FUTURE AGREEMENTS OR DEALINGS BETWEEN THE PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET FORTH IN A FUTURE WRITING SIGNED BY
BOTH PARTIES.
8. Limitation Of Liability.
EXCEPT AS PROVIDED IN SECTION 7, PSC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO EVENT
SHALL PSC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE PSC PRODUCT. UNDER NO
CIRCUMSTANCES SHALL PSC BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION OF BUSINESS
vi
Falcon® 4620
PSC Falcon® 4620 Windows® End User License Agreement
OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF PSC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Government Restricted Rights; International Use.
9.1 Use, duplication, or disclosure of the Software by the U.S. Government is subject to the restrictions for computer software developed at private expense
as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or 52.227-19 or in the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.
9.2 If End User is using the PSC Product outside of the United States, End User must comply with the applicable local laws of the country in which the PSC
Product is used, with U.S. export control laws, and with the English language version of this Agreement. The provisions of the “United Nations Convention on
International Sale of Goods” shall not apply to this Agreement.
10. Termination.
10.1 Either party may terminate this Agreement or any license granted under this Agreement at any time upon written notice if the other party breaches any
provision of this Agreement.
10.2 Upon termination of this Agreement, End User immediately shall cease using any non-preloaded software and shall return to PSC or destroy all nonpreloaded software covered by this Agreement, and shall furnish PSC with a certificate of compliance with this provision signed by an officer or authorized
representative of End User. For preloaded software, End User agrees to sign a waiver prepared by PSC concerning further use of the preloaded Software.
End User’s resumed or continued use of the preloaded Software after termination shall constitute End User’s agreement to be bound by the terms and conditions of this Agreement for such use.
11. General Provisions.
11.1 Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to the licensing of the Software and supersedes all prior or contemporaneous agreements, written or oral, between the parties concerning the licensing of the Software. This Agreement may not be
changed, amended, or modified except by written document signed by PSC.
11.2 Notice. All notices required or authorized under this Agreement shall be given in writing, and shall be effective when received, with evidence of receipt.
Notices to PSC shall be sent to the attention of Contract Administration, PSC Inc., 959 Terry Street, Eugene, OR 97402, or such other address as may be
specified by PSC in writing.
11.3 Waiver. A party’s failure to enforce any of the terms and conditions of this Agreement shall not prevent the party’s later enforcement of such terms and
conditions.
11.4 Governing Law; Venue: This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the
State of Oregon U.S.A, without regard to the rules governing conflicts of law. The state or federal courts of the State of Oregon located in either Multnomah
or Lane counties shall have exclusive jurisdiction over all matters regarding this Agreement, except that PSC shall have the right, at its absolute discretion, to
initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's assets are located.
11.5 Attorneys’ Fees. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reasonable attorneys’ fees, both at trial and on appeal.
- END -
Installation Guide
vii
Microsoft® Windows® End User License Agreement
Microsoft® Windows®
End User License Agreement
Microsoft® has contractually obligated PSC Inc. to include the following information as part of our software end user license agreement:
You have acquired a device (“DEVICE”) that includes software licensed by PSC Inc. from Microsoft licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “'online” or electronic documentation (“SOFTWARE”) are protected by international intellectual property, laws and treaties. The SOFTW.ARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE, INSTEAD,
PROMPTLY CONTACT PSC FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDIING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS
CONSENT).
GRANT OF SOFTWARE LICENSE, This EULA grants you the following license:
You may use the SOFTWARE only on the DEVICE....
•
NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PSC HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS RELIED UPON PSC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS
SUITABLE FOR SUCH USE.
•
NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY, AND EFFORT INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT, IF YOU HAVE RECEIVED
ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
•
Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed,
manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the
operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in
which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage. Sun Microsystems,
Inc. has contractually obligated MS to make this disclaimer.
•
No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE.
THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR
ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).
•
Limitations on Reverse Engineering, Decompilation, and Disassembly, You may not reverse engineer, decompile, or disassemble the SOFTWARE,
except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
•
SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all
prior versions of the SOFTWARE.
•
EXPORT RESTRICTIONS, You acknowledge that SOFTWARE is of US-origin. You agree to comply with all applicable international and national
laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination
restrictions issued by U.S. and other governments. For additional information on exporting the SOFTWARE, see http://www.microsoft.com/
exporting/.
viii
Falcon® 4620
PSC Falcon® 4620 Warranty
PSC Falcon® 4620
Warranty
Warranty
Falcon products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This warranty shall apply to Falcon
Portable Data Terminals (PDT's), Base Stations for the Falcon and Chargers for the Falcon. Cables, mounts and other accessory items are specifically warranted for a period of 90-days from product purchase. Customer must notify PSC of the claimed defect before the expiration of the Warranty period and
obtain from PSC a return authorization number for return of the product to designated PSC service center. If PSC determines Customer’s claim is valid, PSC
will repair or replace product without additional charge for parts and labor. Customer shall be responsible for packaging and shipping the product to the designated PSC service center, with shipping charges prepaid. PSC shall pay for the return of the product to Customer if the shipment is to a location within the
country in which the PSC service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for
products returned to any other locations.
Warranty is subject to the limitations and exclusions set forth in the paragraphs that follow.
WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS.
Exclusions
Warranty coverage shall not apply to any claimed defect, failure or damage which PSC determines was caused by: abuse, neglect, improper use of product;
failure to provide product maintenance, including but not limited to cleaning of the display in accordance with product reference guide; installation or service
of product by other than PSC representatives; use of product with any other instrument, equipment or apparatus; modification or alteration of product or units
with Warranty Void labels that have been tampered with. External cables and replacement of upper window/cartridge due to scratching, stains or other degradation will not be covered under the Warranty. External power supplies returned for service must be accompanied by the original product for performance
of service.
Returned products that PSC inc. has determined are not covered by Warranty, will be charged PSC Inc. standard repair rates then in effect for repair of product. Replacement of display due to scratching, stains or other degradation will not be covered under Warranty. If a product is determined to be not repairable
customer will be notified and product may be returned to customer at their request. A minimum repair fee may be charged.
Limitation of Liability
PSC's REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCT AS SET FORTH ABOVE IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY ON
ACCOUNT OF CLAIMS OF BREACH OF WARRANTY OR PRODUCT DEFECT. UNDER NO CIRCUMSTANCES WILL PSC BE LIABLE TO CUSTOMER
OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES
REGARDLESS OF WHETHER PSC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Assignment
Customer may not assign or otherwise transfer its rights or obligations under Warranty except to a purchaser or transferee of product. No attempted assignment or transfer in violation of this provision shall be valid or binding upon PSC.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to PSC. PSC shall assume risk of loss or damage for product in PSC's possession or product
being returned to Customer by PSC, except such loss or damage as may be caused by the negligence of Customer, its agents or employees. In the absence
of specific written instructions for the return of product to Customer, PSC will select the carrier, but PSC shall not thereby assume any liability in connection
with the return shipment.
Installation Guide
ix
Electrical Warnings, Safety Precautions & Regulatory Statements
Electrical Warnings, Safety
Precautions & Regulatory Statements
Electrical Warnings
To ensure safe operation when using the standard 110/220 VAC Power supply, the
three prong electrical plug must be inserted into a standard three prong electrical
power plug. The power plug should be grounded through the normal wiring.
WARNING
During installation, make sure that the main outlet socket is easily accessible; this
allows users to remove the computer from the power supply by unplugging the unit.
Only three-prong, grounded extension cords should be used. Improperly wired
extension cords are a major cause of fatalities!
Only use PSC approved accessories and peripherals.
Safety Precautions
The PSC Falcon 4620 is a powerful, compact, rugged computer, ready for
installation in mobile environments. However, there are some safety precautions you should take to protect the computer from unnecessary damage.
Do not place the computer near a television or radio receiver.
Keep the computer away from magnets and from magnetic fields.
CAUTION
Always power down the terminal using the operating system menu commands and
avoid removing the terminal’s power abruptly. Using the software menu will prevent
corruption of the computer’s file system and potential boot-up problems.
CAUTION
x
All personnel working with and around the Vehicle Mounted Terminal should be
instructed as to proper shutdown procedures. Policies should be put into place to
avert abrupt power loss to the system, such as during battery change or scheduled
maintenance to the vehicle.
Falcon® 4620
Electrical Warnings, Safety Precautions & Regulatory Statements
Regulatory Statements
Radio Frequency Interference
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may cause harmful
interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and
found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with these
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Installation Guide
xi
Electrical Warnings, Safety Precautions & Regulatory Statements
Canadian Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du
Canada.
xii
Falcon® 4620
Chapter 1
About this Guide
The purpose of this document is to provide equipment installers with guidelines and recommendations for the installation of the PSC Falcon 4620 Vehicle Mount Computer (VMC). The 4620 is a rugged Windows based PC for
use on mobile vehicle applications. The guide is intended to address some of
the factors to consider when installing a 4620, on a gas, diesel, propane and
electric powered forklifts.
For your convenience, a copy of the User’s Guide has been included on the desktop
of the computer. To ensure you have the latest version of manuals and instructions
for this product, download them from the PSC website (www.psc.com).
The procedures describe installation for most standard mounting applications;
however, if your target installation does not generally match any of the mounting
options detailed, contact PSC for technical support regarding a custom installation.
Manual Overview
•
Chapter 1 provides an overview of this manual’s contents and document
style conventions, and also includes directions for registering your unit.
•
Chapter 2 specifies important electrical considerations to observe when
installing the unit.
•
Chapter 3 describes the various peripheral connections made to the computer and their function.
•
Chapter 4 outlines the steps required to install a computer in a Swing
Arm or Wall Mount configuration (see ”Mounting Options” on page 2
for more information).
•
Chapter 5 contains complete instructions for the Ram Ball mounting
option (see ”Mounting Options” on page 2 for more information).
Installation Guide
1
About this Guide
Document Conventions
Formatting conventions are used throughout this guide to provide a consistent
method for representing the user interface and vehicle mount computer material. This guide also provides special conventions for information of high interest, in the form of notes, cautions, and warnings.
‘NOTE’ blocks contain information that is helpful and recommended. They provide
information that is critical to operations and/or procedures described in this manual.
‘CAUTION’ blocks inform you that proper handling (adherence to the procedures
described) is required to avoid damage to equipment and/or property.
CAUTION
‘WARNING’ blocks alert you to potential physical harm or injury. These statements do
not include potentially fatal hazards, which would be designated as ‘DANGER’ blocks.
Use of this product does not warrant the need for a DANGER block.
WARNING
Mounting Options
Wall Mount. Allows fixed mounting to a flat vertical surface.
Swing Arm Mount. Allows mounting to a flat surface or vehicle frame, with
a viewing angle adjustment.
RAM Ball Mount. Allows mounting to flat surfaces or the vehicle frames
using a RAM Ball joint and arm for maximum adjustment options.
Figure 1. Mounting Options
Swing Arm
Ram Ball
Wall Mount
2
Falcon® 4620
Unpacking
Unpacking
Unpack the unit carefully and ensure you received everything you ordered.
Refer to your packing slip for an exact list of items delivered, which may
include some or all of the following items:
•
Vehicle Mount Computer
•
Computer Power Cable
•
Keyboard & Keyboard Cable
•
Optional accessories such as a mouse, handheld scanner, etc.
•
Software License documentation
•
This Installation Guide
•
User’s Guide
•
Swing Arm/Wall Mount Kit
• Computer Back Plate (with four M6 x 20mm Phillips screws)
• Back/Wall Mount Bracket
• Swing Arm Bracket
• Keyboard Tray (with five 1/4” x 20 1/2” Phillips screws and 1/4” lock
washers, plus four 8-32 x 1/2” Phillips screws)
• Locking Ring Pins (2 ea)
• Adjustment Knobs (2 ea)
• Scanner Tray (with seven 8-32 x 1/2” Phillips screws and lock washers)
• Scanner Tray Adapter Bracket for mounting without Keyboard Tray
(with two M6 x 20mm socket head screws)
•
Ram Ball Mount Kit
• Ram Ball Assembly
• Computer H-Plate
• Keyboard Bracket
• Assorted Screws (some must be supplied by customer)
If any part is missing, please contact your dealer or refer to “Troubleshooting”
for PSC contact information.
Installation Guide
3
About this Guide
Registering Your PSC Product
•
4
PSC values your feedback. Please take a few moments and complete the
Product Registration form located on PSC's website. Registering your
products ensures that you will be informed of the latest product news,
software updates and other future developments from PSC.
Falcon® 4620
Chapter 2
Electrical Considerations
Electrostatic Build-up
One common characteristic of forklifts is the capability to produce high levels
of electrostatic voltage. Static is created by the wheels as they move about the
floor and can also be generated when an operator slides on or off of a vehicle's
cloth-covered seat. Static build-up on the forklift frame can be as high as several thousands of volts (see Figure 2). At these levels of high voltage, a discharge
through electronic devices can permanently damage the equipment.
Figure 2. Static Build-up on a Forklift Frame
Positive Charge (+)
Negative Charge (-)
There are several factors which affect the levels of static build up on a forklift.
For instance, the type of materials used to make the wheels can help to reduce
static, as well the conductive properties of the flooring and the relative humidity in the air. Static build-up will remain on the vehicle until it can be dissipated. Lowering the front forks to make contact to the floor surface can
typically do this. However, eliminating the potential for static build up is the
best means of protection for both operator and equipment.
Installation Guide
5
Electrical Considerations
Ground Contact Anti-Static Straps
The recommended method of reducing static build up is to install ground
contacting anti-static straps or conductors to the frame of the forklift, (refer to
Figure 3).
Contact your forklift parts provider for availability.
Figure 3. Installing Ground Contact Anti-Static Straps
Ground Contact
Anti-Static Straps
It is recommended that more than one strap be installed on each vehicle to
help eliminate or reduce the potential for static build-up while the vehicle is in
motion. This will provide an adequate level of redundancy, should one of the
straps become dislodged from the lift.
Ground Contact Anti-Static Straps should be checked at regular intervals to
ensure proper installation or need for replacement.
NOTE
6
Falcon® 4620
Computer Electrical Specifications:
Computer Electrical Specifications:
•
Input voltage range: 9 - 36VDC.
•
Power consumption: 20 watts operating,
45 watts maximum
Electrical Accessories
Installation of the computer may require accessory electronic equipment for
proper and safe operation. Some of this equipment may not be available
through PSC but may be available through your dealer, forklift parts provider,
or other suppliers.
DC/DC Converter. Voltage step down device used to power the computer
from +36 and +48volt battery systems.
DC Conditioner/UPS. Used to provide backup DC power during sags or
interruptions in battery voltage due to peak loads or disconnect.
Delay Timer. Provides automatic shut-off of power to the computer or other
equipment, to reduce battery drain.
Noise Spike/RF Filter. Used to suppress high voltage and RF voltage
spikes on the power system.
AC Power Adapter. Converts 120VAC to +18VDC for use by the computer. (For desktop use.)
In-Line Fuse Holder. Used to provide over-current surge protection for
computer.
Installation Guide
7
Electrical Considerations
Electrical System Connections
This section covers general electrical connection to +12V, +24V, +36V, +48V
systems.
CAUTION
CAUTION
A 5-amp fuse kit is provided with the computer system. Proper equipment
installation requires integration of this fuse assembly with the red lead of the
computer’s power cord. Electric forklift trucks present a harsh environment for
sensitive electronic equipment. The fuse must be installed to protect the Falcon
4620 from potential electrical surges that can occur. Failure to install this fuse
exposes the computer to possible damage and will also void the warranty.
For proper installation, it is important to maintain electrical isolation when
installing the computer and any accessory equipment. To ensure safe and
proper operation, do not make any electrical connections directly to the chassis
of the forklift.
Connection to +12V and +24V Systems
Figure 4 on page 9 and Figure 5 on page 10 illustrate a basic wiring connection
for either a +12volt or +24volt system. The input voltage operating range of
the computer will allow direct connection to the power source, which may
include attachment through a terminal block or ignition switch (never directly
to the chassis of the forklift). The use of a 5-amp fuse is required, and integration of a noise/spike filter is recommended.
8
Falcon® 4620
Electrical System Connections
Figure 4. Wiring Diagram for +12V System
Fuse each device according to
manufacturer’s recommendation
** White (N/C)
DC Conditioner/UPS
(Optional)
Pos
+
5-Amp In-Line Fuse
(Required)
Computer
Power Cord
Red (Pos)
Black (Neg)
Neg
-
Noise/Spike Filter
(Recommended)
DO NOT connect Neg to
chassis
Use crimp connectors
for all wire connections
** DO NOT connect the white wire.
Either cut it or ensure it is properly
isolated.
Accessory equipment may also be required depending on your application,
refer to Table 1 on page 12. For each accessory, follow manufacturer’s recommendations for fuse protection. When using accessory equipment with a +24V
system, caution must be taken to ensure that +24V does not exceed any voltage rating for these devices.
Read and follow all manufacturer's installation instructions carefully.
CAUTION
For proper installation, it is important to maintain electrical isolation when
installing the computer and any accessory equipment. To ensure safe and
proper operation, do not make any electrical connections directly to the chassis
of the forklift.
Installation Guide
9
Electrical Considerations
Figure 5. Wiring Diagram for +24V Systems
Fuse any accessory device according
to manufacturer’s recommendations
** White (N/C)
5-Amp In-Line Fuse
(Required)
Pos
+
Computer
Power Cord
Red (Pos)
Black (Neg)
Neg
-
Noise/Spike Filter
(Recommended)
* DO NOT connect Neg to chassis
10
Use crimp connectors
for all wire connections
**DO NOT connect the white wire.
Either cut it or ensure it is properly
isolated.
Falcon® 4620
Electrical System Connections
Connection to +36V and +48V Systems
Figure 6 on page 11 illustrates a wiring diagram for +36 and +48 volt systems.
The use of a DC/DC converter is required to step down the battery voltage for
use by the computer. Also required is a 5-Amp in-line fuse.
CAUTION
For proper installation, it is important to maintain electrical isolation when
installing the computer and any accessory equipment. To ensure safe and
proper operation, do not make any electrical connections directly to the chassis
of the forklift.
When using any optional equipment caution must be taken to ensure that +36
or +48VDC does not exceed any voltage rating for these devices. Follow all
manufacturer's installation instructions carefully.
Some DC/DC converters provide internal Noise Spike/RF filtering. The use
of an additional filter is recommended.
Figure 6. Wiring Diagram for +36V and +48V Systems
Fuse each device according to
manufacturer’s recommendations
DC/DC
Converter
(Required)
5 Amp In-Line Fuse
(Required)
White (N/C)**
Pos
+
Pos
IN
Neg
Neg
-
+
OUT
Noise/Spike Filter
(Optional)
DO NOT connect Neg to chassis
Installation Guide
Computer
Power Cord
Red (Pos)
Black (Neg)
-
Use crimp connectors
for all wire connections
**DO NOT connect the white wire. Either cut it or
ensure it is properly isolated.
11
Electrical Considerations
Electrical Accessory Matrix
Table 1 summarizes the accessory recommendations and options available
depending on the forklift voltage application. This matrix should be used only
as a reference and may not include accessories for all applications.
Table 1. Electrical Accessories
Forklift System Voltage
Accessory
12
12 Volts
24 Volts
36 Volts
48 Volts
DC/DC Converter
Not Required
Not Required
Required
Required
DC Conditioner/
UPS
Optional
N/A
N/A
N/A
Delay Timer
Optional
N/A
N/A
N/A
Noise Spike/
RF Filter
Recommended
Recommended
Recommended
Recommended
Computer In-Line
Fuse
5 Amp FASTBLOW
Required
Required
Required
Required
Falcon® 4620
Chapter 3
Peripheral Device Connections
This chapter describes connection of peripheral devices that are provided with
or available for the Falcon® 4620 system. For more on power connection, see
“Electrical Considerations” starting on page 5.
Peripheral Devices and Connections
Connections at the Computer
Figure 7 shows the connection bulkhead located on the computer’s back side.
See the following pages for more information about these connections.
Figure 7. Computer Cable Connections and Controls
PCMCIA Flash or Radio card slot
Insert connector
with arrow facing UP
Installation Guide
Power Port
Ethernet
COM 1
COM 2
Keyboard/Mouse
Sound Port
2 USB Ports
Power
Cord
Stabilizer
(See next
pages)
13
Peripheral Device Connections
Power Connection
Insert the DC power cord at the computer power port with the arrow on the
connector facing toward you. Also refer to “Electrical Considerations” starting
on page 5 for complete information and wiring diagrams detailing power connection.
Once the power cord is attached to the power port, stabilize the connection by
securing in place with the power cord stabilizer clamping components. Referring Figure 8A, ‘sandwich’ the power cable between the two plastic clamps and
then secure to the mounts on the computer casing with screws provided, referring to Figure 8B and Figure 8C.
Do not attempt to secure between computer casing and single plastic clamp.
CAUTION
14
Falcon® 4620
Peripheral Devices and Connections
Figure 8. Power Cable Clamp Assembly
A
B
C
Ethernet Connection
Connect the Cat 5 Cable with an RJ45 connector to the 10/100 Ethernet port
(refer to Figure 7 on page 13).
Installation Guide
15
Peripheral Device Connections
COM1 Port Connection (dedicated to handheld scanner)
WARNING
The COM1 port has 12V of power on pin 9 specifically to power a handheld scanning
unit. DO NOT connect any peripheral device except a decoded serial bar code scanner
to the COM1 port, or damage can result to both the computer and the connected
peripheral. PSC recommends using only the PowerScan/base station on this port.
The COM1 port is an dedicated to RS-232 interface connection for an
optional PowerScan Handheld Scanner/Base Station. The PSC PowerScan bar
code scanner/base station requires the 12V of power available at Pin 9 of
COM1.
Refer to the User’s Guide for more information on the handheld scanner. Also
see “Optional Keyboard Assembly” starting on page 25 for more details regarding its mounting.
COM2 Port Connection
COM2 provides a standard RS-232 interface connection for serial devices
such as a printer or another PC.
Keyboard/Mouse Connection
If you have one of the two industrial grade NEMA 4 keyboards, connect the 9pin D-Sub connector directly to the keyboard port.
It is required that you use the DB-9 to PS/2 Adapter Cable (included) if you
are using the standard PS/2 keyboard. Refer to the User’s Guide for more
information on the required adapter.
The DB-9 keyboard port can be used to connect a keyboard alone, or, if a PS/
2 mouse is to be connected, use a DB-9 to PS-2 keyboard and mouse adaptor
cable, which can be purchased separately from PSC as an accessory
To connect a USB mouse, use the USB interface port and install the appropriate mouse drivers.
16
Falcon® 4620
Peripheral Devices and Connections
Sound Connection
The sound port is SB16 compatible, and requires an adapter splitter cable
available as an accessory. Customer supplied speakers or headphones may be
connected via this port.
USB Connections
There are two external USB ports. Use these to connect an external mouse,
USB CD ROM [use PSC-approved model(s) ONLY], or a floppy drive.
Installation Guide
17
Peripheral Device Connections
Installing an RF Card with an Internal Antenna
CAUTION
Use only authorized radio cards and antennas supplied by PSC for this product. Use
of unauthorized radios, antennas, or supplies can void the FCC emissions certification, damage the system, and void the warranty. For a listing of approved accessories/
peripherals for the Falcon 4620, please refer to the PSC Price Book at www.psc.com.
Kit Components
•
Radio dome cover and two screws
•
Radio card with Integrated Antenna
•
Rubber bumpers
Tool required. 2mm Hex driver.
To install a Radio card with an internal antenna, complete the following steps:
1. Remove the cover from the PCMCIA card slot by removing the two
screws. This slot is located on the top left of the computer, when the
screen is facing you.
2. Insert the radio card with an integrated antenna into the PCMCIA card
slot and press firmly until the card is properly seated in the slot.
18
Falcon® 4620
Installing an RF Card with an External Antenna
3. Insert the rubber bumpers into the dome. The rubber bumpers keep the
radio card securely seated in the slot during vibration.
4. Install the plastic radio dome cover for the Radio card slot.
5. Insert and tighten the two screws enclosed with the radio kit.
Installing an RF Card with an External Antenna
CAUTION
Use only authorized radio cards and antennas supplied by PSC for this product. Use
of unauthorized radios, antennas, or supplies can void the FCC emissions certification, damage the system, and void the warranty. For a listing of approved accessories/
peripherals for the Falcon 4620, please refer to the PSC Price Book at www.psc.com.
Kit Components
•
Radio dome cover and two screws
•
Radio card
•
Flexcable
•
Antenna
•
Rubber bumpers
Tool required. A 2mm Hex driver.
To install a Radio card with an external antenna, complete the following steps:
Installation Guide
19
Peripheral Device Connections
1. Remove the cover from the PCMCIA card slot by first removing the two
screws. This slot is located on the top left of the computer, with the screen
facing you.
2. Insert the radio card into the PCMCIA card slot, and press firmly until the
card is seated tightly in the slot.
3. Connect the small end of the Flexcable to the radio card as shown above.
4. Push the larger, threaded end through the largest hole in the radio dome
cover until the nut on flex cable is aligned inside the cover.
5. Place the locking washer and nut on the threaded end of the Flexcable.
Tighten the locking washer and nut until the Flexcable is securely seated.
20
Falcon® 4620
Installing an RF Card with an External Antenna
6. Insert the rubber bumpers into the dome. The rubber bumpers keep the
radio card securely seated in the slot during vibration.
7. Tuck the middle section of the Flexcable into the radio card slot next to
the radio card and place the radio dome cover over the card slot.
8. Insert and tighten the two screws included with the radio kit to affix the
radio dome cover to the vehicle mount computer.
Installation Guide
21
Peripheral Device Connections
9. Place the external antenna on the threaded end of the Flexcable protruding through the radio dome cover.
10. Tighten the antenna securely.
11. Adjust the antenna for the maximum reception for your RF system.
WARNING
22
If installing a remote external antenna cable and mount to the frame of the forklift
truck, extreme caution should be taken to ensure electrical isolation between the
truck chassis and the antenna by installing a rubber isolation mount. This isolation
step will help prevent any electrical charge that could build up on the chassis from
dissipating through the antenna system and damaging sensitive internal electrical
components.
Falcon® 4620
Chapter 4
Swing Arm/Wall Mount Options
This chapter outlines the steps needed to assemble and mount the computer
using the Swing Arm or Wall Mount accessories. Proceed directly Chapter 5
for instructions regarding the Ram Ball Mount.
Installation
CAUTION
Install only on properly grounded gas, propane or electrically powered vehicles.
If used on an electrical vehicle, ensure the computer is isolated from the vehicle
frame or other parts, as equipment damage can occur, voiding the factory
warranty. Refer to “Electrical Considerations” starting on page 5 for important
information.
Tools and Materials
•
#2 Phillips head screwdriver
•
#5 Allen wrench
•
Adjustable wrench
•
Customer-supplied materials:
• 8 - 1/4” Nuts
AND
• 4 - 1/4” U-Bolts with 2-13/16” (7.1mm) spread
OR
• 4 - 1/4” Bolts (Length dependent upon thickness of attachment location)
Installation Guide
23
Swing Arm/Wall Mount Options
Attaching the Computer Back Plate
1. Make sure the computer is turned off and place it face-down on a clean,
flat surface.
2. Connect all necessary cables at the computer (reference “Electrical Considerations” on page 5 and “Peripheral Device Connections” on page 13
for complete connection information) and secure the power cable in the
Power Cord Stabilizer.
3. Orient the Computer Back Plate as shown in Figure 9, routing the cable
around the end of the back place. Ensure that the “ears” are facing away
from the computer. Attach the plate securely using four screws and lock
washers where indicated.
DO NOT route the cables through the openings in the plate. Damage to the cables
could result.
CAUTION
Figure 9. Attaching the Computer Back Plate
"Ears" must
face away from
the computer
Secure Power
Cord in Stabilizer
24
Falcon® 4620
Installation
Optional Keyboard Assembly
1. Connect the cables for the Keyboard from the computer. Route the
cables while completing the assembly, taking care not to trap or pinch
them.
2. Attach the Keyboard to the Keyboard Tray as shown in Figure 10 on
page 26, using the two Phillips head screws provided with the Keyboard.
3. Attach the Keyboard Tray assembly to the Computer Back Plate with
five 1/4” stainless steel bolts (included).
Optional Handheld Scanner Assembly (with Keyboard
Tray)
1. [Units with Handheld Scanner and Keyboard ONLY.] If the system
includes an optional Handheld Scanner and Keyboard, secure the Scanner Tray to the Keyboard Tray as shown in Figure 10 on page 26, using
three 8-32 x 3/8” stainless steel screws and lockwashers (included with
the kit).
2. Connect the cables for the Keyboard and Handheld Scanner Base Station (if present) from the computer. Route the cables while completing
the assembly, taking care not to trap or pinch them.
3. [Units with Handheld Scanner ONLY.] Attach the Handheld Scanner
Base Station to the Scanner Tray using the remaining four 8-32 x 3/8”
stainless steel screws and lockwashers. It can optionally be installed on
either side (to the left or right) of the Keyboard by using the alternate
screw holes provided.
4. Attach the Keyboard to the Keyboard Tray using the two Phillips head
screws provided with the Keyboard.
5. Attach the Keyboard Tray assembly to the Computer Back Plate with
five 1/4” stainless steel bolts (included).
Installation Guide
25
Swing Arm/Wall Mount Options
Figure 10. Attaching the Keyboard and Scanner Trays
Keyboard
Computer
Handheld Scanner
Base Station
Adjustment
Holes
DI ES
AB
XR/X
EGRA T
H
REWO C
P
Handheld
Scanner Tray
Keyboard
Tray
Optional Handheld Scanner Assembly
(without Keyboard Tray)
1. [Units with Handheld Scanner and no Keyboard ONLY.] If the system
includes an optional Handheld Scanner and no Keyboard, secure the
Scanner Tray to the Scanner Tray Adapter Bracket as shown in Figure 11
on page 27, using two 8-32 x 3/8” stainless steel screws and lockwashers
(included with the kit).
2. Connect the cables for the Handheld Scanner Base Station (if present)
from the computer. Route the cables while completing the assembly, taking care not to trap or pinch them.
3. [Units with Handheld Scanner and no Keyboard ONLY.] Attach the
Handheld Scanner Base Station to the Scanner Tray as shown in Figure
11 on page 27, using the remaining four 8-32 x 3/8” stainless steel screws
and lockwashers.
26
Falcon® 4620
Installation
4. Attach the Scanner Tray Adapter Bracket assembly to the Computer
Back Plate with two M6 x 20mm socket head screws, as shown in Figure
12. It can optionally be installed on either side (to the left or right) of the
Keyboard by using the alternate screw holes provided.
Figure 11. Assembling the Scanner Tray and Adapter Bracket
BASE
ID
X
TX/R
CHARGEER
POW
Handheld Scanner
Base Station
Handheld
Scanner Tray
Installation on Left Side of Computer
DI ES
AB
XR/X
EGRA T
H
REWO C
P
Handheld Scanner
Base Station
Handheld
Scanner Tray
Installation on Right Side of Computer
Figure 12. Attaching the Scanner Tray Adapter Bracket Assembly
Installation Guide
27
Swing Arm/Wall Mount Options
Mounting Brackets
CAUTION
Mounting the 4620 on an ELECTRIC forklift requires that the unit be electrically
isolated from the forklift chassis. Failure to maintain this isolation my result in
damage to the computer. Reference ”Electrical Considerations” on page 5 for
more information. PSC recommends the Ram Ball mounting option (see page 31)
for all electric forklifts.
Care must also be taken to ensure that any metal part of the computer assembly
does not come in contact with the chassis during forklift operation. It is
recommended that the computer maintain a minimum of one inch clearance from
any part of the vehicle chassis.
1. A Swing Arm Mount Bracket or Wall Mount Bracket can be attached
with nuts and bolts (customer supplied) to a flat surface, or installed via
U-bolts & nuts (also customer supplied) to rounded tubing or a roll bar
(see Figure 13 on page 28).
Figure 13. Bracket Mounting Options
Round
Bar
Flat Sur
U-Bolts
face
Wall Mount
Swing Arm
Mount
Installing the Computer Assembly in its Mount
1. Align the computer assembly inside the bracket arms. While holding the
unit in place, line up the larger holes and thread an Adjustment Knob
into each of the two openings (refer to Figure 14).
28
Falcon® 4620
Installation
Figure 14. Mounting the Computer Assembly
Swing Arm Mount Bracket
Locking Ring Pins
Wall
Mount
Adjustment
Knobs
Power Button
2. Loosen the Adjustment Knobs slightly and adjust the position of the
assembly to the desired angle. Re-tighten the knobs and insert the Locking Ring Pins into the small holes in the mount adjacent to the knobs
(see Figure 14), pushing them through the adjustment holes shown in Figure 10. Re-adjustment can be performed by loosening the knobs, removing and reinstalling the pins as needed.
3. Route and connect all cables. If you haven’t already prepared the power
connection, reference “Electrical Considerations” starting on page 5 for
wiring information.
4. Turn the computer on by pressing the power button, located along the
right side, (with the display facing you as shown in Figure 14).
5. The computer is shipped with a pre-installed software operating system.
Reference the User’s Guide for information about installing additional
software drivers (required for some of the peripheral devices), and general information about getting started.
Installation Guide
29
Swing Arm/Wall Mount Options
NOTES
30
Falcon® 4620
Chapter 5
Ram Ball Mount Options
Ram Ball Mounting Assembly
This chapter outlines the steps needed to assemble and mount the computer
using the Ram Ball Mount accessory. Refer to Chapter 4 for instructions
regarding the Swing Arm and Wall Mount accessories. The Ram Ball and
Computer H Plate Mounting Assembly, shown in Figure 15, combine to form
an extremely a flexible mounting assembly. This assembly allows free rotation
of the vehicle mount computer. It can be mounted on any sufficiently sturdy
flat surface: horizontal, vertical, or even overhead.
Figure 15. The Ram Ball Mount
CAUTION
Install only on properly grounded gas, propane or electrically powered vehicles. If
used on an electrical vehicle, ensure the computer is isolated from the vehicle frame
or other parts, as equipment damage can occur, voiding the factory warranty. Refer to
“Electrical Considerations” starting on page 5 for important information.
Installation Guide
31
Ram Ball Mount Options
Components, Materials and Tools
•
Computer H Plate with 4 bolts
•
Ram/Ball Assembly
•
8 - Customer-supplied screws or bolt/nuts #12 (5/16”) for mounting
Ram Ball
•
#2 Phillips Head Screwdriver OR...
•
#2, #4 or #5 Allen wrench (depends on type of screws received with kit)
Ram Ball Assembly
1. Loosen the large adjustment knob handle on the Ram Ball assembly.
2. Remove both Ram Balls from the mount as demonstrated in Figure 16.
Figure 16. Ram Ball Assembly
Adjustment Knob
Ram Ball
Customer-supplied
screws or bolts
appropriate for this
installation
3. Use four screws or bolts (customer-supplied) to secure one of the Ram
balls to the desired mounting surface. Set the other Ram ball aside to use
later in the assembly process.
4. Re-attach the Ram Ball Assembly to the Ram Ball you just affixed to the
mounting surface.
32
Falcon® 4620
Ram Ball Mounting Assembly
Keyboard Bracket and H Plate Assembly
1. Connect the Keyboard to the Keyboard Bracket using at least two
screws, aligning the assembly as shown in Figure 17.
Figure 17. Mounting the Keyboard
Keyboard Bracket
Keyboard
2. Align the holes in the Keyboard Bracket, Computer H Plate and remaining Ram Ball as shown in Figure 18. Thread four bolts through the
aligned holes and tighten securely.
Figure 18. Keyboard/H Plate/Ram Ball Assembly
Computer
H Plate
Ram Ball
Keyboard
Bracket
Installation Guide
33
Ram Ball Mount Options
Attaching the Computer to the H Plate Assembly
1. Make sure the computer is turned off and place it face-down on a clean,
flat surface.
2. Connect all necessary cables at the computer (reference “Electrical Considerations” on page 5 and “Peripheral Device Connections” on page 13
for complete connection information) and secure the power cable in the
Power Cord Stabilizer.
3. Orient the Computer H Plate assembly as shown in Figure 19 using four
screws where indicated. Ensure that the cables are routed between the
openings in the assemblies and are not pinched between them.
Figure 19. Attaching the Computer H Plate
34
Falcon® 4620
Ram Ball Mounting Assembly
Optional Handheld Scanner Assembly (with H Plate
Assembly)
1. [Units with Handheld Scanner ONLY.] If the system includes an
optional Handheld Scanner, secure the Scanner Tray to the Scanner Tray
Adapter Bracket as shown in Figure 11 on page 27, using two 8-32 x 3/
8” stainless steel screws and lockwashers (included with the kit).
2. Connect the cables for the Keyboard and Handheld Scanner Base Station (if present) from the computer. Route the cables while completing
the assembly, taking care not to trap or pinch them.
3. [Units with Handheld Scanner ONLY.] Attach the Handheld Scanner
Base Station to the Scanner Tray as shown in Figure 11 on page 27, using
the remaining four 8-32 x 3/8” stainless steel screws and lockwashers.
4. Attach the Scanner Tray Adapter Bracket assembly to the H Plate
Assembly with two M6 x 20mm socket head screws (included), as shown
in Figure 19 on page 34. It can optionally be installed on either side (to
the left or right) of the Keyboard by using the alternate screw holes provided.
Installation Guide
35
Ram Ball Mount Options
Final Assembly
1. Insert the Ram Ball projecting from the back of the computer assembly
into the Ram Ball assembly you earlier affixed to the mounting surface
(see Figure 20). Tighten the adjustment knob to secure the Ram Ball in
place.
Figure 20. Installing the Computer Assembly on the Mount
Ram Ball
Ram Ball
Assembly
Adjustment
Knob
2. Loosen the Adjustment Knob slightly to tilt the Vehicle Mount Computer to the desired viewing angle. Re-tighten the Adjustment Knob
securely.
3. Route and connect all cables (see “Peripheral Device Connections” starting on page 13 for more on connections). If you haven’t already prepared
the power connection, reference “Electrical Considerations” starting on
page 5 for wiring information.
4. Turn the computer on by pressing the power button, located along the
right side, (with the display facing you as shown in Figure 14 on page
29).
5. The computer is shipped with a pre-installed software operating system.
Reference the User’s Guide for information about installing additional
software drivers (required for some of the peripheral devices), and general information about getting started.
36
Falcon® 4620
Appendix A
Troubleshooting
Hardware Troubleshooting
Issues with Turning Unit On/Off
•
Press and hold the power button on the right side of the unit to turn the
unit on.
•
Ensure that Hirose connector is pushed into the power plug.
•
When power to the unit is first turned on, a very dim green light will
appear on the network interface. Also, the hard drive should spin up and
make some noise when the unit is first powered on.
•
To turn unit off, press and hold the power button on the right side of the
unit for at least five seconds until the screen goes blank.
Display Issues
•
On the right side of the unit there are two brightness controls denoted
with a plus (+) and minus (-). Adjust the brightness to desired level.
•
Although rare, the display card and display power cycles will become in
sync causing a flickering display. This is typically resolved by adjusting
the brightness up and down until the flickering stops.
Hard Drive Issues
•
When the unit is turned on, listen to see if the hard drive powers up.
•
Watch the screen to see if it detects the hard drive during the Detecting IDE devices phase of boot up.
Keyboard Issues
If using an external keyboard, ensure that the keyboard is plugged into the
keyboard/mouse port.
Installation Guide
37
Troubleshooting
Network Issues
•
If the network cable is inserted into the port correctly, it should snap and
if the cable is connected to an active hub or switch, a green light should
appear.
•
Try replacing the cable if a green light is not visible when first turned on.
USB Booting Issues
It is possible to boot the unit using a USB floppy drive or USB CD-ROM
drive. When attempting to boot, if the unit does not access the boot device,
turn the unit off and try booting using the other USB port.
Software Troubleshooting
Touchscreen Issues
If the touch screen stops working, reinstall the touch screen drivers. They are
located at D:\DRIVERS\TBSOFT directory.
1. Run SETUP.EXE in D:\TBSOFT directory.
2. Number of devices should be 1.
3. Select logical device segment for device #1 should be set to Whole
Desktop.
4. Controller type is Semtech, ScreenCoder JLT, PS/2.
To calibrate the touch screen, select Calibrate under Start > Programs >
UPPD.
Network Issues
1. Right click on My Computer.
2. Select Properties > Hardware >, Device Manager.
3. Under Network Adapters, make sure that there is a device and it does not
have any yellow exclamation marks or red circle with a slash.
4. If it does, it should be re-installed from the drivers on the D:\DRIVERS\NETWORK directory.
38
Falcon® 4620
RF Connectivity Troubleshooting
RF Connectivity Troubleshooting
Figure 21. RF Connectivity Troubleshooting
Gather facts:
•
Falcon type
•
AP & RF card brand (ensure latest version of firmware installed)
•
Host type
•
Software type
•
Software version (ensure latest version is installed)
•
Frequency and duration of issue
START
Does the Falcon
respond to a PING
command from
a PC?
YES
Does the Falcon
display an error during the
boot process?
NO
Contact Tech Support.
NO
YES
Does the Falcon
associate with the AP
?
Potential Problems:
Ping Falcon from
host or use trace route
determine the location
of the breakdown in
communication.
Does the Falcon
connect to the host
?
NO
YES
RF connectivity
obtained. See your
software manual for
further information or
contact PSC technical
support.
NO
Potential Problems:
• Security Issue – Check
SSID, WEP, LEAP settings
• Range Issue
YES
YES
Can you ping the
Falcon from the AP
?
NO
NO
Can you ping the
host from a PC on same
subnet ?
Potential Problems:
• IP Address Issue
• Check security settings
Potential Problems:
• Host unavailable
YES
Potential Problems:
• IP address issue (duplicate address on Falcon). Turn off the Falcon and
attempt PING again
• Run Tracert command to determine location of breakdown of connectivity.
(For more information on the Ping command, go to the command prompt on the PC and type C:\PING. For more information on
the trace route command, go to the command prompt on the PC and type C:\tracert.)
Installation Guide
39
Troubleshooting
Technical Support
PSC Website Support
The PSC website (www.psc.com) is the complete source for technical support
and information for PSC products. The site offers the PSC TekForum, product support, product registration, warranty information, product manuals,
product tech notes, software updates, demos, and instructions for returning
products for repair.
PSC Website TekForum
Search for information on the TekForum by clicking on the Support link on
the PSC home page. Browse the TekForum to find answers to your questions
about common technical issues. Register with TekForum to submit a question
to the PSC Technical Support Staff.
Reseller Technical Support
An excellent source for technical assistance and information is an authorized
PSC reseller. A reseller is acquainted with specific types of businesses, application software, and computer systems and can provide individualized assistance.
Telephone Technical Support
If you do not have internet or email access, you may contact PSC technical
support at (541) 349-8281.
40
Falcon® 4620
Technical Support
NOTES
Installation Guide
41
Troubleshooting
NOTES
42
Falcon® 4620
DECLARATION OF CONFORMITY
PSC hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards:
Directives: EMC 89/336/EEC, Low Voltage 73/23/EEC, R&TTE 1999/5/EC,
Automotive 95/54/EC-Variant to model JLT1202
Standards: EN 55022-B, EN55024:1998
Radio: EN 300 328:1995/1996, EN 300 826:1997
Equipment Type: Mobile Computer
Product: Falcon 4620
Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC
English:
Nederlands:
Suomalainen:
Français:
Deutsch:
Italiano:
Dansk:
Português:
Español:
Svenska:
Norsk:
lslenska:
This equipment is in compliance with the essential requirements & other relevant provisions of Directive 1999/5/EC.
Deze apparatuur voldoet aan de essentiële vereisten en andere relevante voorzieningen van EU-richtlijn 1999/5/EC.
Tämä laite noudattaa direktiivin 1999/5/EC keskeisiä vaatimuksia ja sen muita olennaisia määräyksiä.
Cet équipement répond aux exigences et provisions de la Directive 1999/5/EC.
Diese Geräte entsprechen den Anforderungen und anderen relevanten Bestimmungen der Richtlinie 1999/5/EC.
Questa apparecchiatura rispetta i requisiti essenziali e le altre clausole rilevanti della Direttiva 1999/5/CE.
Dette utstyret er i samsvar med de grunnleggende kravene og andre relevante forskrifter i 1999/5/EC-direktivet.
Este equipamento está de acordo com os requisitos essenciais e outras provisões relevantes da Diretiva 1999/5/EC.
Este equipo cumple con los requisitos esenciales y otras provisiones relevantes de la Directiva 1999/5/EC.
Denna utrustning uppfyller de väsentliga kraven och andra relevanta förordningar i Direktiv 1999/5/EC.
Dette utstyret er i samsvar med de grunnleggende krav og andre relevante bestemmelser i EU-direktiv 1999/5/EF
Þetta taeki er samkvaemnt grunnkröfum og öðrum viðeigandi ákvaðum Tilskipunar 1999/5/CE.
Brad West
Vice President
Quality and Process Management
PSC, Inc.
959 Terry Street
Eugene, OR 97402
U.S.A.
Peter Lomax
Vice President
Europe, Middle East & Africa
PSC Bar Code Ltd.
Axis 3, Rhodes Way
Watford
Hertfordshire WD24 4TR
UK
Asia Pacific
Italy
PSC Hong Kong
Hong Kong
Telephone: [852]-2-584-6210
Fax: [852]-2-521-0291
PSC S.p.A.
Vimercate (MI), Italy
Telephone: [39] (0) 39/62903.1
Fax: [39] (0) 39/6859496
Australia
Japan
PSC Asia Pacific Pty Ltd.
North Ryde, Australia
Telephone: [61] 0 (2) 9878 8999
Fax: [61] 0 (2) 9878 8688
PSC Japan K.K.
Shinagawa-ku, Tokyo, Japan
Telephone: 81 (0)3 3491 6761
Fax: 81 (0)3 3491 6656
France
Latin America
PSC S.A.R.L.
LES ULIS Cedex, France
Telephone: [33].01.64.86.71.00
Fax: [33].01.64 46.72.44
PSC S.A., INC.
Miami, Florida, USA
Telephone: (305) 591-3222
Fax: (305) 591-3007
Germany
United Kingdom
PSC GmbH
Darmstadt, Germany
Telephone: 49 (0) 61 51/93 58-0
Fax: 49 (0) 61 51/93 58 58
PSC Bar Code Ltd.
Watford, England
Telephone: 44 (0) 1923 809500
Fax: 44 (0) 1923 809 505
www.psc.com
PSC Inc.
959 Terry Street
Eugene, OR
Telephone: (541) 683-5700
Fax: (541) 345-7140
©2003 - 2005 PSC INC.
R44-2440 (Rev. D)
9/05
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