SiteWatch™ 5.1 Situational Awareness Software Administration Guide

SiteWatch™ 5.1 Situational Awareness Software Administration Guide
®
SiteWatch™ Situational
Awareness Software
Administration Guide
SiteWatch Version 5.1
e-Watch Corporation
7800 IH-10 West, Suite 720
San Antonio, TX 78230
USA
www.e-watch.com
tel: 210 349-2000
fax: 210 341-1020
Text Part Number URG-9110-002 Rev C
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UNITED STATES FEDERAL COMMUNICATIONS COMMISSION NOTICE
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for Class A digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users
will be required to correct the interference at their own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the e-Watch® equipment or one
of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
Turn the television or radio antenna until the interference stops.
Move the equipment to one side or the other of the television or radio.
Move the equipment farther away from the television or radio.
Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio
are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by E-Watch could void the FCC approval and negate your authority to operate the product.
COPYRIGHT AND TRADEMARK NOTICE
Copyright© 2003-2010 e-Watch Corportion. All rights reserved. e-Watch is a registered trademark of e-Watch Corportion. ViewWatch, DecisionWatch, EventWatch,
SiteWatch, MotionWatch, GateWatch, AirWatch, PocketWatch, PeopleWatch, BankWatch, ClassWatch, ObjectWatch, WatchLink, Activity Gated Storage, and Gigapixel are trademarks of e-Watch Corportion. Any other trademarks mentioned in this document are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between e-Watch and any other company.
e-Watch systems do not prevent crimes from being committed, but are intended to be used to monitor and investigate.
e-Watch components are electronic devices and complex commercial software products. As such, they may fail on occasion. Multiple devices with overlapping zones should be used for redundancy.
e-Watch event notification capabilities must be user programmed and activated prior to use. System reliability is dependent on the
underlying network infrastructure and associated communications services that may fail on occasion. The user of the e-Watch system is advised to evaluate risk associated with network failures and operator errors. Routine auditing and preventive maintenance
of the system is essential to assure optimum performance.
Event analysis and recreation is subject to system configuration, lighting conditions, environmental conditions, lens and housing
cleanliness, distance to subject, operator-invoked control settings, and many other factors.
Read and follow all documentation to assure proper performance.
Content
CONTENTS
Preface
Purpose xi
Audience xi
Organization xii
Related Documentation xii
Conventions xiii
Obtaining Documentation xiv
Documentation Feedback xiv
Obtaining Assistance xiv
PART 1
Administration Guide
Chapter 1
INTRODUCTION 1
Overview 1
Procedures 2
e-Watch Components Required 2
Customer Supplied Components 2
Requirements 3
Network Requirements 3
Hardware Requirements 4
Processor 5
Memory 5
Peripherals 5
Storage 5
Hardware Setup 6
Operating System 6
Service Packs 6
Internet Information Services (IIS) 6
Simple Mail Transfer Protocol (SMTP) 6
Maximum Camera Connections 7
Web Registration 8
Serial Number 8
Online Registration 9
Camera Licenses 10
Chapter 2
i
Content
Chapter 3
SITEWATCH™ SERVER INSTALLATION 13
Starting The Installer 13
Server Software Uninstall 15
Chapter 4
SITEWATCH™ SERVER CONFIGURATION 16
Server Configuration 16
Processor Scheduling 16
Memory Usage 16
Virtual Memory 16
Log Files 17
Application Log 17
e-Watch Server App 17
Built-in TFTP Server 19
Automatic Firmware Maintenance 19
IP Port Usage 19
Using Network Storage 20
Multicast Addresses 21
Multicast Address Dynamic Client Allocation Protocol 22
Chapter 5
MAGNETIC TAPE BACKUP 24
Configuring The Registry 24
Using Backup With Network Storage 25
Using A Tape Drive On Another Computer 26
Installing The e-Watch Tape Service 26
Configuring The Registry 27
Verifying Installation 28
Using The Tape Service On The SiteWatch Server 29
Formatting The Tapes 30
Making Special Backups 30
Restoring Special Backups 31
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP) SETUP 32
Chapter 6
ii
Content
Chapter 7
GENERAL CAMERA AND ENCODER HARDWARE INSTALLATION 35
Overview 35
Key Features And Benefits 35
Technical Overview 36
Video Camera 36
Encoders 36
Processor 36
Network Interface 36
Power 36
Motion Detection 37
Options 37
Installation 37
Customer-Supplied Components 38
Precautions 38
Site Selection 39
Lens Selection 39
Low-Light Behavior 40
Daylight Camera 40
Low-Light Camera 40
Infrared Illuminators 41
CS-Mount Camera 41
Camera Mounting 41
Cabling Requirements 42
Cable Type 42
Ethernet Connectors 42
Straight-through Connections 43
Testing The Cable Installation 43
Camera And Encoder Replacement 43
iii
Content
Chapter 8
INSTALLING THE VIEWWATCH™ MODULE 45
Overview 45
Installation 45
Hardware Requirements 45
Operating System 45
Software 46
Processor 46
Memory 46
Storage 46
Peripherals 46
Display Settings 46
Configure Internet Explorer 47
Hide The Windows Task Bar 47
Installing The ViewWatch Module 47
Start And Define ViewWatch Stations 48
Start Internet Explorer 48
Change The Predefined Passwords 50
Define The ViewWatch Stations 50
Installing Secondary Screens 51
Display Settings 51
Configure Internet Explorer 51
Changing The Port Number 52
Enable Automatic Logon 52
Selecting Monitor Resolutions 53
iv
Content
Chapter 9
SETTING UP THE VIEWWATCH™ MODULE 54
Typical ViewWatch Monitor Station 54
Logging On 55
Roles 55
User Role 55
Investigator Role 55
Administrator Role 56
Custom Roles 56
If Your Desktop Does Not Have An e-Watch Icon 57
Logging On Remotely 57
Bandwidth Option 58
Available Bandwidth Option 58
Motion JPEG Only Option 58
Protocol (TCP or UDP) Option 58
Using Local Cache 58
Single-Pane Logon 59
Auto Logon 59
Dual-Head Logon 59
Additional URL Parameters 59
Streamtype URL Parameter 60
Bandwidth URL Parameter 60
Maxpanes URL Parameter 60
Combining URL Parameters 61
Interactive Logon 61
Full Screen 61
Station Name 62
Preset 62
Max Video Panes 62
Max High Resolution Panes 62
Video Protocol 62
IP Address For UDP 62
Port Number For UDP 62
Window ID 63
Save As File 63
Defining And Editing Users 63
Using Active Directory To Authenticate Users 64
Remote Users 65
Defining And Editing Roles 66
Defining And Editing Camera Groups 69
The Primary ViewWatch™ Screen 70
The Map Window 71
Map Icons For Third-Party Devices 72
Map Window Actions 73
The Video Window 73
Video Window Actions 76
Customizing The Video Window 77
The Menu Bar 78
v
Content
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
CONTINUED
Buffer Size 80
Setting Buffer Size For A Specific Camera 80
Setting Options For A Specific ViewWatch Station 81
Setting The Video Buffer Size Option 82
Setting The Popup Messages Options 83
Setting The Camera Controls Preload Option 83
Setting The Camera Controls Preload Option Default 83
Setting The Pelco Dome Camera Pan/Tilt Sensitivity Option 83
Setting The Zoom Factor Option 84
Setting the Startup Event Schedule Option 84
Video Walls 84
Scalability 84
Auto Loading With Presets And Logon Selection Files 85
Window Positioning 86
PRESETS AND PRESET SCHEDULING 88
Automatic User Presets 88
Saving A Named Preset 88
Loading A Named Preset 89
Scheduling Named Presets 89
Scheduling Multiple Named Presets 90
VIEWWATCH™ CAMERA SETUP 91
Overview 91
Apply Power 91
Connect The Network Cable 91
Configure The Camera 92
Setup Tab 94
IP Tab 95
IP TCP Tab 95
IP Multicast Tab 96
Control Tab 97
Camera Tab 98
Picture Tab 99
Streams Tab 99
JPEG Tab 101
Encoder Tab 104
Wireless Tab 105
e-Watch Auto-Remove Feature 108
Adding The New Camera To A Map 108
VIDEO FILTER 113
Installation 113
Manual Filter Installation 113
MAPS AND SITES 114
Maps 114
Sites 116
vi
Content
Chapter 14
Chapter 15
VIDEO 117
To View Video 117
Basics 117
Details 118
Viewing Video From Other Maps and Sites 119
Sites 119
Maps 120
Control Icons 120
Camera Controls 122
ALARMS AND ALERTS 123
Overview 123
Profiles 123
Alarms 123
Motion 123
Audio 123
Events 124
Panic Buttons 124
Alerts 124
ViewWatch Popup Alerts 124
Panic Button Alarms 125
Pager Calls 128
E-mail Messages 128
Defining Alarms 128
Event Setup 128
Adding, Editing, Or Removing An Alarm Profile 130
Adding A Profile 130
Editing A Profile 131
Removing A Profile 132
Adding, Editing, Or Removing Alarms 132
Adding A Motion Alarm 132
Editing A Motion Alarm 134
Removing A Motion Alarm 134
Adding, Editing, Or Removing An Audio Alarm 135
Adding, Editing, Or Removing An Event Alarm 135
Defining Alerts 135
Directions For Adding Each Type of Alert 136
Station Alerts 136
Pager Alerts 137
E-Mail Alerts 138
Arming the System 139
Zoom To Alarm 139
vii
Content
Chapter 16
Chapter 17
Chapter 18
Chapter 19
Chapter 20
Chapter 21
GATEWATCH™ THIRD PARTY INTEGRATION SOFTWARE 141
GateWatch Operating Procedures 142
Configuring GateWatch 142
Defining 3rd Party Devices 142
Adding Device Icons To The Site Map 145
GATEWATCH REPORTS 150
Customizing GateWatch 150
Example Of A 3rd Party System 153
Generating A GateWatch Report 154
REPORTS 159
Generating Reports 159
Camera Report 159
Reading The Spots 161
Camera Report Detail 162
Camera Report Scheduling 163
System Log Report 165
Camera Database Exception Report 167
Camera Connections Report 169
Camera Status Report 169
License Report 172
ZONES 174
Adding A Zone 174
Viewing A Zone 175
Editing A Zone 176
Deleting A Zone 177
CAMERA CONFIGURATION UTILITY 178
Overview 178
Installing The Camera Configuration Utility 178
Camera Configuration Utility Help 178
Camera Configuration Utility Procedures 179
Connecting Using The Using Server Tab 181
Connecting Using The IP Address tab 181
Removing A Camera 181
Camera Configuration Procedures 182
WIRELESS CAMERA CONFIGURATION UTILITY 193
Overview 193
Wireless Camera Configuration Station 193
Building A Wireless Camera Configuration Station 194
Installing The Wireless Camera Configuration Utility 194
Controls 196
System 196
WEP Keys 197
RF Network 197
viii
Content
Chapter 22
Chapter 23
Chapter 24
MULTISERVER OPERATION 199
Overview 199
Configuring Servers For Multiserver Operation 199
Proxy Video 200
Archiving Proxy Video 200
Remote Server Definition 200
Checking Remote Servers 202
Using A License Server 203
Temporary License Server 205
Multiserver User Example 206
Steps To Take On ServerA 207
Steps To Take On ServerB 207
EXPORTING IMAGES 211
Creating The Export Folder 211
Creating The Export Folder From ViewWatch 212
Copying The Export Folder 212
Viewing The Exported Images 213
MOBILE VIEWER 214
Overview 214
Preparing The Cameras 214
Preparing The e-Watch Server 214
Starting The Mobile Viewer 215
Router Considerations 217
ix
Content
PART 2
APPENDIX A
Appendices
List Of Tables 218
APPENDIX B
APPENDIX C
APPENDIX D
APPENDIX E
List Of Figures 219
Glossary 224
Installation Checklist 233
Registry Settings 229
INDEX
Index 234
x
Preface
PREFACE
The preface describes the purpose, audience, organization, and
conventions of this guide and provides information on how to
obtain related documents.
The preface covers these topics:
•
Purpose
•
Audience
•
Organization
•
Related Documentation
•
Conventions
•
Obtaining Documentation
•
Documentation Feedback
•
Obtaining Assistance
Purpose
This guide provides instructions for administering the SiteWatch™
Situational Awareness Software and instructions for installation of e-Watch
cameras and encoders for the e-Watch® Situational Awareness System. It
includes descriptions of procedural tasks to complete when administering
the suite as well as diagrams and illustrations. It identifies Graphical User
Interface (GUI) buttons, menus, dialog windows, and their configuration.
Audience
The SiteWatch Situational Awareness Software Administration Guide
provides operating instructions for personnel responsible for setting up and
maintaining the e-Watch Surveillance System. Some knowledge of
Microsoft Windows® and Windows® Web Browsing is preferred. Some
knowledge of network protocols and TCP/IP principles is preferred.
It is assumed that the reader of this guide is familiar with the e-Watch
Situational Awareness System. For information and procedures on how to
xi
Preface
operate the e-Watch interface, refer to e-Watch Corporation document
URG-9106-001 SiteWatch™ Situational Awareness Software User Guide,
available from e-Watch Corporation.
Technical training from a qualified e-Watch training program is
recommended. This guide is designed to supplement such training and is
not meant to replace classroom training from a qualified instructor.
Organization
This document is organized as shown in the following table
Table 0-1 Document Organization
Part
Part 1
Description
‘Administration Guide’
Contains information on set-up and administration of an
e-Watch Surveillance system.
Part 2
‘Appendices’
Contains lists, glossary and meaning of abbreviations.
Related Documentation
Refer to the following documents for further information about related
e-Watch applications and products:
•
•
•
•
•
URG-9109-001—e-Watch® Camera Installation Guide
URG-9110-001—SiteWatch™ Situational Awareness System
Administration Guide
URG-9111-001—e-Watch® Situational Awareness System Quick
Start Guide
URG-9105-001—GateWatch™ Third-Party Integration Software
Administration Guide
URG-9112-001—e-Watch Product Overview
xii
Preface
Conventions
This document uses the following conventions:
Table 0-2. Conventions
Convention
Boldface font
Italic font
[]
{x|y|z}
[x|y|z]
String
Screen font
Boldface screen
font
Italic screen font
^
-->
<>
Description
Commands and keywords are in boldface.
Arguments for which you supply values are
in italics.
Elements in square brackets are optional.
Alternate keywords are grouped in brackets
and separated by vertical bars.
Optional keywords are grouped in brackets
and separated by vertical bars.
A non-quoted set of characters. Do not use
quotation marks around the string or the
string will include the quotation marks.
Terminal sessions and information the system
displays are in screen font.
Information you must enter is in boldface screen font.
Arguments for which you supply values are
in italic screen font.
The symbol ^ represents the key labeled Control - for example, the key combination of ^D
in a screen display means hold down the
Control key while you press the D key.
This pointer highlights an important line of
text in an example.
Non-printing characters, such as passwords,
are in angle brackets.
xiii
Preface
Obtaining Documentation
The following sections provide sources for obtaining documentation from
e-Watch Corporation.
World Wide Web
e-Watch documents can be found by going to the e-Watch web site
www.e-watch.com
By Mail
e-Watch Corporation.
7800 IH 10 West, Suite 720
San Antonio, Texas 78230
210.349.2000
support@e-watch.com
Documentation Feedback
You can submit technical comments about e-Watch documentation in the
following ways:
E-mail your comments to support@e-watch.com
To submit comments by mail, write to the following address:
e-Watch Corporation
7800 IH 10 West, Suite 720
San Antonio, Texas 78230
We appreciate your comments.
Obtaining Assistance
The following sections provide sources for obtaining assistance from eWatch Corporation.
Customer Support
For technical assistance please send requests to support@e-watch.com or
your local e-Watch reseller. You may also call 210-349-2000 and ask for
Customer Support.
Sales
For assistance with sales or marketing please call 210-349-2000 and ask for
Sales or send requests to sales@e-watch.com.
xiv
Chapter 1
CHAPTER 1
Introduction
Overview
e-Watch is a comprehensive surveillance and monitoring system adapted for
transmitting Motion Picture Experts Group (MPEG) video streams, high
resolution Joint Photographic Experts Group (JPEG) images, Motion JPEG
(MJPEG), and detected event data over both wired and wireless networks
(Local Area Network [LAN] and Wide Area Networks [WAN]). Additional
functions, such as access control, environmental monitoring, and
biographical database connectivity can be provided within one integrated
system.
The e-Watch system is based on standard networking and Internet
technology. Real-time data, as well as archived data, can be viewed from a
monitor station or any authorized Personal Computer (PC) on the LAN,
WAN, or the Internet. The archive application tracks and maintains all
situational awareness information and provides high-speed access for fast
location and display of data related to a specific event.
Wireless monitoring is another important component of the e-Watch
system. Hand-held wireless devices allow security officers, administrators,
police officers, firefighters, and other response personnel to view full
motion video from all cameras on the network at geographical positions not
bounded by physical wiring. These hand-held devices may be used inside or
outside the facility, based on their configuration.
Automated notification of alarm conditions and other events can be
provided to response personnel via dial-up circuits, cellular phones, pagers,
e-mail, or via the Internet.
Administration of the e-Watch system consists of managing hardware and
software components. Hardware administration includes the installation and
setup of e-Watch cameras and a brief overview of the server configuration.
The software includes installation and setup of the SiteWatch™ Situational
Awareness Software application, magnetic tape backup, DHCP service and
1
Chapter 1
the ViewWatch™ module. Other required third-party software will be
reviewed as well.
Procedures
Setting up the e-Watch system consists of the following procedures:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Verify Server and Monitor Station prerequisites
Review network capabilities and configuration
Choose data root
Install SiteWatch Server software
Customize Server installation
Prepare tape volumes
Prepare DHCP
Install cameras and encoders
Install ViewWatch
Install video filter
Install map files and define maps
Define sites
Set up cameras
Update camera firmware
Set up maps
Verify video
e-Watch Components Required
The following is a list of components required for installation, setup and
most administration tasks. The SiteWatch installation CD can be obtained
from the Downloads page on the e-Watch website.
1.
2.
3.
4.
SiteWatch installation CD
Hardware security device—USB or parallel key
e-Watch serial number
e-Watch registration number
Customer Supplied Components
The following is a list of components that are supplied by the customer for
basic and advanced operation of the e-Watch surveillance system.
1.
2.
3.
4.
Server with operating system
Tape device (optional)
Any necessary third-party software
Monitor station with operating system
2
Chapter 1
Requirements
The SiteWatch Situational Awareness System is intended to run on a
dedicated server using multicast network technology. While it is possible to
run the system without using a dedicated server, it is not recommended nor
supported. The following list of requirements is suggested as a guideline
for developing the system infrastructure. Individual systems will vary in
their performance.
Network Requirements
SiteWatch is a network-based application. As such, the network
infrastructure is a key component to the efficient running of the SiteWatch
system. There are a few absolute network requirements in running the eWatch® Situational Awareness System, one of which is that the network be
Ethernet multicast compliant.
Multicast is an IP technology that allows for streams of data to be sent
efficiently from one source to many destinations. Instead of setting up
separate unicast sessions for each destination, packets are replicated at
router hops where the paths to different destinations diverge. e-Watch can
use multicast to efficiently route video streams to multiple viewing
stations. In order to use multicast on your network, it will need to support
multicast IP traffic as opposed to just unicast IP traffic. Certain types of
network topologies do not work well with the multicast protocol and
require special hardware and/or software configurations. In some cases
these network topologies cannot support multicast at all.
If your network topology supports the use of multicast, you will also need
switches and routers that are multicast compliant. Standard switches, hubs,
and routers will allow the use of multicast at the expense of network
performance and reliability. Compliant routers are the central
communication points for multicast traffic. On these routers, multicast is
managed by special hardware and services which allow multicast traffic to
co-exist in a unicast environment without adversely affecting the normal
network traffic. Using non-compliant equipment will generally result in
poor system performance and even, in some cases, limited or total network
outages.
Multicast traffic is much easier to control when the switches and routers
used are multicast compliant and have a multicast routing protocol such as
IGMP Snooping enabled. In general, multicast routing protocols limit the
routing of multicast packets to network hosts where they have been
explicitly requested. In the absence of any multicast routing protocol
multicast packets are routed to all network hosts, which can cause
excessive loads on network devices. Consult your network provider for
3
Chapter 1
more information about the multicast routing protocols available on your
network.
e-Watch multicast data streams are typically too large for a shared 10Mb
network to sustain without adversely affecting system performance. We
recommend installing e-Watch equipment in networks with at least
switched 100Mb per second bandwidth.
Your network topology becomes even more important when multiple
networks are used together. Special considerations must be taken to
evaluate network equipment and the physical network itself because some
setting and configuration changes may be required.
If your network is set up to run virtual physical networking schemes such
as VLANs and/or ELANs, you may have to upgrade your equipment to
meet the load requirements to use multicast. In some cases, loading
multicast on top of existing services overloads system routers and causes
network failures.
e-Watch cameras and encoders are designed to be used on Ethernet
networks; therefore, the normal 100 meter network drop limitation applies.
If a repeater is added to the drop, the maximum cable length can be
extended greatly. Repeaters range in distances from a maximum of six
hundred feet to thousands of feet.
If e-Watch cameras are used as part or for all of your security system, you
should keep all network equipment in controlled access areas. This will
minimize the risk of security system outages due to tampering.
If e-Watch cameras and/or encoders are being used with your security
system, uninterruptible power should be applied on all network equipment
associated with the security system.
SiteWatch can be run over a wireless system by using wireless hubs and
wireless clients connected to your existing network. Changes to the ARP
(Address Resolution Protocol) table update intervals and other special
considerations may be necessary to make the wireless client operate
properly.
For more information, refer to the FAQ section of the e-Watch web site at
www.e-watch.com/FAQ.htm or the e-Watch® Product Overview at
www.e-watch.com/documents/ProductOverview.pdf.
Hardware Requirements
The following is a list of the customer furnished hardware requirements for
the SiteWatch Situational Awareness server component. In order to
function correctly and at its maximum efficiency it is recommended that
the SiteWatch server run on a dedicated machine. The SiteWatch
application runs in real time and relies heavily on system resources. If it is
4
Chapter 1
necessary for other applications to be installed, the memory and CPU
requirements will be increased considerably.
Processor
A fast processor is highly recommended. e-Watch processes video data for
storage and rebroadcast in real time. This means that the system is
continually manipulating and rebroadcasting data as it receives it. If the
server misses packets because its processor was busy, those packets will be
lost. Occasional lost bits or even packets will not seriously degrade the
images being transmitted. To prevent as much data loss as possible, we
recommend the latest state of the art processor available.
•
At least 3 GHz Intel P4 or AMD K7 processor.
Memory
The memory requirements for the server hardware are not as great as those
for a monitor station. This base memory configuration assumes you do not
have any other major application running. Although it is not recommended
or supported, if you plan to run other applications including a monitor
station on the same server, please increase the memory accordingly.
•
•
2 GB minimum
4 GB recommended
Peripherals
In order to use the telephony feature of the e-Watch Situation Awareness
Software, a modem must be installed in the computer. Also are required:
•
•
•
•
•
Monitor
Keyboard
Mouse
Gigabit Ethernet Network Interface Card
CD-ROM drive
Storage
The storage requirements on the server are directly related to the amount
and type of e-Watch imaging data you wish to collect, as well as the
number of cameras connected to the system. Because e-Watch uses
Activity Gated Storage™ to reduce storage requirements, the frequency of
activity in the cameras' fields of view is also a factor in the amount of
storage required. A tape drive is required for the optional offline storage
configuration. Please refer to the e-Watch storage calculator at
www.e-watch.com/storagecalc.htm for a useful tool in calculating your
probable storage needs.
5
Chapter 1
Hardware Setup
The following is a setup guide for the customer-supplied server to be used
with SiteWatch.
Operating System
SiteWatch currently supports the Microsoft® Windows 2000, Windows
XP Professional, Windows Server 2003 and Windows Server 2008
operating systems.
Service Packs
e-Watch has taken great steps to ensure compatibility with current service
packs. It is advisable to upgrade the server to the latest service pack and
security upgrades. If you believe a service pack, security patch or upgrade
has caused a problem with your e-Watch software, please contact e-Watch
Customer Support support@e-watch.com.
Internet Information Services (IIS)
SiteWatch is a web-based system and relies heavily on its web server.
Currently SiteWatch runs only on Microsoft's IIS web server. The IIS
server must be installed before the SiteWatch application is installed.
Simple Mail Transfer Protocol (SMTP)
One of the communication options the SiteWatch application uses is e-mail
for alert and alarm notification. To enable this feature, SMTP must be
installed on the server. SMTP is installed as an option with IIS. For further
information on installing SMTP and IIS, please consult your Microsoft
documentation.
6
Chapter 1
Maximum Camera Connections
SiteWatch licensing enforces a maximum number of e-Watch camera and
encoder connections to the SiteWatch server. If this number is exceeded,
you may receive the following popup message on your ViewWatch
stations.
Figure 1-1. Maximum Connections Exceeded
If you receive this message, you need to purchase additional licenses. You
can review the number of licenses you have and the number of cameras and
encoders currently connected to the SiteWatch server by running the
Camera Connections Report on any ViewWatch station.
7
Chapter 2
CHAPTER 2
Web Registration
Each version of SiteWatch has a unique serial number that is used to obtain
a registration number. The serial number is associated with a HASP key
that should have arrived with your SiteWatch package (Figure 2-1). This
registration number is required to install the application. SiteWatch cannot
function without this registration number.
Figure 2-1. USB HASP Security Key
Serial Number
The serial number for your SiteWatch is printed on a document similar to
figure 2-2. This document should have been included in your SiteWatch
package. If it is not or has been misplaced please contact e-Watch technical
support for assistance (210) 349-2000.
8
Chapter 2
Figure 2-2. Serial Number of Key
Online Registration
To obtain your registration number you must register on line using your
serial number. Open a web browser and log on to http://www.e-watch.com/
webRegistration. You will see a page similar to figure 2-3, fill out this
form and click submit. The next screen will ask you to enter your serial
number (figure 2-4). Enter you serial number and click submit. The final
screen will give you your registration number (figure 2-5). Save this
number for future maintenance or upgrades.
9
Chapter 2
Figure 2-3. Web Registration Screen 1
Figure 2-4. Web Registration Screen 2
Figure 2-5. Web Registration Screen 3
Camera Licenses
You have purchased one camera license for each camera that you will
connect to your SiteWatch server. The number of licenses is encoded in
your registration number.
If you attempt to connect more cameras to your SiteWatch server, the
server will refuse the connection. If you have defined a ViewWatch station
to receive station alerts (see Defining Alerts in Chapter 15), you will
receive an alert on that ViewWatch station (Figure 2-6). You will also find
an error in the System Log Report found in the ViewWatch Reports Menu
10
Chapter 2
(Figure 2-7), and an error event in the e-Watch log found in the Windows
Event Viewer (Figure 2-8).
IMPORTANT: If you purchase new cameras or encoders, be sure to use Online
Registration to obtain a new registration number and enter it into the
Registry using the e-Watch Server Application (Figure 2-9).
Figure 2-6. ViewWatch Station License Alert
Figure 2-7. e-Watch System Log Report With License Errors
11
Chapter 2
Figure 2-8. Windows Event Viewer With License Error
Figure 2-9. Setting The Registration Number Using Server App
12
Chapter 3
CHAPTER 3
SiteWatch™ Server Installation
The following is an installation procedure for the server components of the
SiteWatch Situational Awareness Software. It is assumed that the
Windows® server software and IIS have already been installed. A basic
knowledge of Windows and installation procedures is required. If there are
any previous versions of SiteWatch installed on the server, you may choose
between an upgrade and a full installation.
WARNING - Please do NOT connect the hardware security device key until instructed to
do so by the software.
Insert the SiteWatch installation CD into the server's CD-ROM drive. The
installation CD will automatically start the installer. If you do not have a
SiteWatch CD, the CD image is available from the Downloads page on the
e-Watch website.
Starting The Installer
This procedure requires system/network administrator and security
privileges to install applications on the server.
1.
2.
3.
4.
5.
If the installation CD automatically starts the installer skip to step 5,
otherwise continue with step 2.
Click the Start button on the Windows task bar.
Click the Run button from the Windows start menu.
Enter D:\autorun.exe where "D" is the drive letter of the CDROM drive. Click the OK button.
Click the Install Software button.
IMPORTANT: Carefully read the license agreement. If you agree with the license
agreement, click the Yes button. If you do not agree with the license agreement,
click the No button. The license agreement specifies the terms and conditions of the
SiteWatch software. If you do not agree with the license agreement, the installer
will not proceed with the installation.
13
Chapter 3
6.
7.
Make sure the "SiteWatch (Server)" option is selected on the
Setup Type window, and click the Next button
If a previous version of SiteWatch is installed on the server, the
upgrade window will be displayed (Figure 3-1).
Figure 3-1. Upgrade Window
8.
9.
If you click Next, the installer will upgrade your software, and keep
all defined cameras, maps, and sites. Options set in the Registry
using the e-Watch Server App will be retained. Archived images will
not be deleted. The previous version of SiteWatch will be moved to a
new folder named eWatch Backups.
If your computer has multiple hard drives or mapped drives, the
"Data Root" window will be displayed. The installer will ask you
to select the data root. This is where the server will store its captured
e-Watch image data. Typically you should use the drive with the most
space available. You may wish to refer to the storage calculator at
www.e-watch.com/storagecalc.htm. The Data Root may be on a disk
drive attached to the SiteWatch Server, or may be on a network
resource. If the server has only one drive and no mapped drives, the
installer will auto select the machine's OS root "Drive C", and not
14
Chapter 3
10.
11.
12.
13.
14.
15.
display the "Data Root" window. If you get the "Data Root"
window, select the data root and click the Continue button.
The installer will now begin installing the hardware security device
drivers. This step may take several minutes, please be patient and
wait for the next window.
You will now be asked to connect the security device. Connect the
hardware security device to the server. If the security device is a USB
device, please wait for it to be detected and installed by the operating
system. The USB hardware key is active when it lights up. The
parallel port version does not require driver installation and no light
will indicate readiness.
Enter your registration number and click the Next button.
The next window will inform you to verify the information by
running the e-Watch Server App. Click the OK button.
Click the Finish button to end the installation.
Click the Exit button to exit the installer.
Server Software Uninstall
The following procedure covers how to uninstall the SiteWatch application.
1.
2.
3.
4.
5.
6.
7.
8.
Insert the e-Watch installation CD into the server's CD-ROM drive.
Click the Start button on the Windows task bar.
Click the Run button from the Windows start menu.
Enter D:\uninstaller\setup.exe where "D" is the drive
letter of the CD-ROM drive. Click the OK button.
The first window is a confirmation window. It will ask if you are sure
you want to uninstall this version of SiteWatch. You will be given the
option to backup your installed files prior to uninstalling. You will
also be given the option to keep or delete archived images. If you do
not want to continue with the uninstall, click the NO button and go to
step 8. If you do want to continue with the uninstall, click the YES
button.
Wait for the command screens to complete.
Click the Finish button to end the installer.
Click the Exit button to exit the installer.
15
Chapter 4
CHAPTER 4
SiteWatch™ Server
Configuration
This section will cover the software setup of the SiteWatch application
server components.
Server Configuration
To obtain the best performance from SiteWatch, you should make a few
adjustments to the server computer.
Processor Scheduling
The e-Watch server program runs as a background service. For best
performance, configure the server to optimize processor scheduling for
background services. Right-click the My Computer icon, select Properties,
then click the Advanced tab. In the Performance box, click the Settings
button, then click the Advanced tab. In the Processor scheduling box, select
Background services. Click OK.
Memory Usage
The e-Watch server program processes a large amount of network traffic.
Experience has shown that network traffic is processed most efficiently if
the server is configured to optimize memory usage for program execution.
Right-click the My Computer icon, select Properties, then click the
Advanced tab. In the Performance box, click the Settings button, then click
the Advanced tab. In the Memory usage box, select Programs. Click OK.
Virtual Memory
If you wish to increase the amount of virtual memory used by Windows,
right-click the My Computer icon, select Properties, then click the
Advanced tab. In the Performance box, click the Settings button, then click
the Advanced tab. In the Virtual Memory box, click the Change button.
The amount of virtual memory you will need depends on the number of eWatch cameras and the requirements of any other programs running on the
16
Chapter 4
computer. SiteWatch usually works well with virtual memory set to
“System managed size”.
Log Files
SiteWatch uses Microsoft Internet Information Services and Simple Mail
Transfer Protocol.
These services create log files in the folder
windows\system32\logfiles. Microsoft Windows does not automatically
delete these files, and they will eventually occupy a large amount of disk
space. You should archive and delete these files regularly. The VBScript
file c:\e-watch\exe\ewlogs.vbs is installed with SiteWatch and provides an
example of how to automatically delete the log files.
Application Log
SiteWatch writes information and error messages to the Application Log.
The Application Log can be viewing using the Windows Event Viewer
program. You should review the Application Log periodically. Like all
service applications that write to the Application Log, the e-Watch Service
program will halt if the Application Log fills up. To prevent this, open the
Application Log’s properties page and select “Overwrite events as needed”.
You may also wish to increase the size of the Application Log.
e-Watch Server App
The SiteWatch Server software keeps many settings in the Registry to
control the operation of the server and to tune the software to your
particular installation. Run the e-Watch Server App to view and change
these settings.
1.
2.
3.
4.
Double-click the e-Watch Server App icon on the server desktop.
Click the Registry tab.
Highlight the setting you wish to review or change. A brief description of the setting and its value are displayed.
After changing a value, click the Set button to save the new value. If
you do not click the Set button, the new value will not be saved.
While the default settings are appropriate for most installations, you may
need to set the values of the following installation-specific settings:
1.
2.
AcceptAllConnections - This setting determines whether the SiteWatch server accepts all incoming connections from remote SiteWatch servers. This setting is only used in multiserver operation.
AlertFromEmailAddress - This setting is used as the ‘From’
address for e-mail error messages and alerts. If e-mail alerts do not
work, verify that the value of this setting is a valid e-mail address.
17
Chapter 4
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
FirmwareVersion and FirmwareServer - These settings determine
the version of the latest e-Watch camera firmware and the server from
which it can be downloaded. If FirmwareServer is blank, the firmware will be downloaded from the SiteWatch Server.
ImageRetentionDays - This setting determines how long archived
images are retained on disk before being backed up to tape or purged.
Reduce the value of this setting if archived images consume excessive disk space.
ProxyPortsFirst and ProxyPortsLast - These settings determine the
first and last port number in the range of IP port numbers that the system can use for UDP unicast video streams. The system requires one
port for each camera stream that is set to unicast mode, and one port
for each camera stream that is received from a remote server.
RetrievedFileExpirationDays - This setting determines how long
images retrieved from a tape backup are retained on disk before being
purged. Reduce the value of this setting if retrieved images consume
excessive disk space.
ServerName - This setting is the name of the SiteWatch server that is
displayed in error and alert messages, and used to identify the server
in multiserver operation. If ServerName is left blank, the server’s
network name is used. A static ServerName is encouraged for multiserver operation.
SupportEmail - This setting is used as the ‘To’ address for e-mail
error messages. Enter the addresses of persons who should receive
error messages from the server. Multiple addresses are allowed.
TapeDevice - This setting is the magnetic tape device that SiteWatch
uses for optional tape backups. If no tape device is selected, SiteWatch will not backup your image files to magnetic tape.
TFTPServerEnable and TFTPServerFolder - These settings control the SiteWatch built-in TFTP server. If you wish to use a different
TFTP server, set TFTPServerEnable to false.
TimeServers - This setting is used as the Internet address of NTP
time servers, if you want the e-Watch Service to keep the server's
clock synchronized. Multiple addresses are allowed. If you are using
the operating system's clock synchronization feature, leave this setting blank.
UDPJpegPortsFirst and UDPJpegPortsLast - These settings determine the first and last port number in the range of IP port numbers
that the system can use for UDP JPEG image streams. The default
protocol for JPEG image streams is TCP, so you do not need to adjust
these settings unless you plan to use UDP for JPEG image streams.
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Chapter 4
Built-in TFTP Server
The SiteWatch service includes a built-in TFTP server that uses the wellknown TFTP port 69. If you want to disable the built-in TFTP server and
use a third-party TFTP server, set the registry value TFTPServerEnable to
false.
Automatic Firmware Maintenance
When a camera connected to the SiteWatch service, the service compares
the camera’s firmware version to the version recorded in the registry value
FirmwareVersion (see Appendix D). If they are different, the SiteWatch
server will automatically download new firmware to the camera. To
disable this feature, set the registry value FirmwareAutoUpdate to false.
The SiteWatch installation will place the latest camera firmware file into
the folder C:\e-watch\firmware, where “C” is the drive letter of the disk
drive where SiteWatch in installed.
IMPORTANT: Do not change the name of the firmware file. The service
derives the name of the firmware file from the firmware version number by
adding the prefix “ew.” and the suffix “.rom”. For example, if the current
firmware version number is 3.0.1.5, the SiteWatch service will look for a
firmware file named “ew.3.0.1.5.rom”.
IP Port Usage
All e-Watch components communicate with SiteWatch using IP port 3792.
This port is registered to e-Watch with the Internet Assigned Numbers
Authority (http://www.iana.org).
At startup, e-Watch cameras initiate a TCP/IP socket connection to the eWatch Server on port 3792. This connection is used to send JPEG images
and alert data from the camera to the server. After receiving the socket
connection from the camera, the e-Watch Server initiates a TCP/IP socket
connection to the camera on port 3792. This connection is used for camera
configuration and control.
The built-in TFTP server uses the well-known TFTP port 69.
All multicast video streams use port 5002.
Secondary monitors listen for connections from ViewWatch on port 50001.
19
Chapter 4
Using Network Storage
Ordinarily, images are archived on the server where SiteWatch is installed.
However, you can use a different computer or other network storage device
if you wish, as shown in Figure 4-1.
Figure 4-1. Using Network Storage
There are three important configuration issues when using network storage.
1.
2.
3.
The logon account used for the e-Watch Service must have read/write
access to the folders on the network storage device. When SiteWatch
is installed, the e-Watch Service is configured to log on as the local
System account. Typically, this account does not have read/write
access to folders on other devices.
Two Internet Information Services (IIS) virtual directories must be
changed to reference the folders on the network storage device. The
IIS logon account for these directories must have read/write access to
the folders. The default IIS logon account typically does not have
read/write access to folders on other devices.
The folders on the network storage device must be accessible from
the SiteWatch server by a Universal Naming Convention (UNC)
name, for example, \\<server>\<share>.
Follow these steps to use a network storage device for archiving images.
1.
2.
Create two network shares on the network storage device, one for
images and one for retrieved images.
Use the e-Watch Server Application program to change the registry
values ImageRoot and RetrievedRoot. Set these registry values to
the UNC names of the corresponding shares on the network storage
device.
20
Chapter 4
3.
4.
Use the Windows Internet Information Services Manager program to
change the virtual directories named ewatchimages and ewatchretrievedimages. Click the radio button to specify that the content
should come from “A share located on another computer”. The Local
Path for each virtual directory should be the UNC name of the corresponding share on the network storage device. Click the “Connect
As” button and enter a username and password with read/write access
to the network storage device shares.
Use the Windows Service Manager program to change the logon
account for the e-Watch Service. The logon account must have read/
write access to the network storage device shares. The logon account
must also have the “Log on as a service” policy on the e-Watch server
(later versions of Windows will automatically grant this privilege
when the logon account is set).
Multicast Addresses
e-Watch cameras and encoders use format masks stored in the SiteWatch
server’s registry to derive video stream multicast addresses from the IP
address. In each format mask, a number represents a fixed value, and an
alphabetic character A-D represents the corresponding octet of the IP
address. The default format masks and derived multicast addresses are
shown in the following table.
21
Chapter 4
Table 4-1. Multicast Addresses
Default
Mask
Sample
Camera IP
Address
Derived
Multicast
Address
MulticastAddressSif
239.194.C.D
192.168.10.20
239.194.10.20
QSIF Video
MulticastAddressQsif
239.195.C.D
192.168.10.20
239.195.10.20
Motion JPEG
MulticastAddressMjpeg
239.196.C.D
192.168.10.20
239.196.10.20
Audio
MulticastAddressAudio
239.197.C.D
192.168.10.20
239.197.10.20
Stream
Registry Value
SIF Video
You can use the e-Watch Server Application to change the format masks
and thereby change the video stream multicast addresses. For example, if
you change the value of MulticastAddressSif to “238.10.B.D“, then a
camera with IP address 192.168.10.20 will use multicast address
“238.10.168.20“ for the SIF video stream. The multicast addresses used by
a camera are displayed on the Multicast tab in the ViewWatch Camera
Definition screen and in the e-Watch Camera Configuration Utility.
CAUTION: The Multicast Protocol requires that multicast addresses be mapped to
Ethernet MAC addresses. Because the upper 5 bits of the multicast address are
dropped in this mapping, the resulting Ethernet MAC address is not unique. In fact,
32 different multicast addresses all map to the same Ethernet MAC address. If two
video stream multicast addresses map to the same Ethernet MAC address, the
video streams will be corrupted. The e-Watch default addresses have been chosen
to guarantee that the mapped Ethernet MAC addresses will be unique. If you
change any of the format masks in the registry, you must make sure that you do not
create duplicate Ethernet MAC addresses. A complete description of the Multicast
Protocol and Ethernet MAC address mapping can be found at
http://www.cisco.com/univercd/cc/td/doc/cisintwk/ito_doc/ipmulti.htm.
If you inadvertently create duplicate Ethernet MAC addresses, they will be
reported in the Camera Database Exception Report.
Multicast Address Dynamic Client Allocation
Protocol
If for any reason the multicast addresses defined by the registry format
masks are not suitable for use on the local area network, you can use the
Multicast Address Dynamic Client Allocation Protocol (MADCAP) to
achieve even more control over the multicast addresses. MADCAP
support is provided by the Dynamic Host Configuration Protocol (DHCP)
server software that is bundled with server versions of Microsoft Windows,
such as Windows 2000 Server and Windows 2003 Server.
22
Chapter 4
MADCAP is very similar to DHCP, so administrators who are familiar with
DHCP will have no trouble configuring MADCAP. When MADCAP is
used, multicast addresses will be assigned from address pools created by
the administrator instead of being derived from a camera’s IP address. See
the Caution statement in the preceeding section regarding duplicate
Ethernet MAC addresses when creating multicast address pools.
For details on how to install a MADCAP server, open the Windows Help
file on your Microsoft Windows server and look in the DHCP section under
Networking.
For details on how to configure an e-Watch camera or encoder to use
MADCAP, see the chapter “ViewWatch Camera Setup“ in this guide.
23
Chapter 5
CHAPTER 5
Magnetic Tape Backup
SiteWatch™ includes integrated magnetic tape backup and restore software.
Backups are performed automatically, and SiteWatch makes sure that image
files are not purged from the archive until they have been backed up. When
a ViewWatch user requests images that has been backed up and purged,
SiteWatch will call for the correct tape volume and restore the files. If you
have a supported robotic tape library, SiteWatch will even load and unload
the correct tapes. The tape backup and recovery procedure is made
completely automatic for lights-out operation.
If you have a robotic tape library, you can install the Media Robot Utility
(MRU) to manipulate the tapes in the tape library. Locate the folder
\additional files\Media Robot Utility on the SiteWatch CD and doubleclick setup.exe. If you use a tape drive on a different computer from the
SiteWatch Server, install MRU on the tape drive’s computer.
You can, of course, use your own third-party backup software to backup the
e-Watch® images. If you do, SiteWatch cannot make sure that images are
backed up before being purged, and you will be responsible for restoring
images to disk when they are needed.
Configuring The Registry
The operation of the tape backup and restore software is controlled by
several registry entries. These entries can be changed using the e-Watch
Server Application program.
The e-Watch Service, the disk storage and the tape devices are usually on
the same computer. In this case, configure the registry as shown in Table 51.
24
Chapter 5
Table 5-1. Registry Entries For Tape Operation, Local Tape Drive
Registry Entry
Value
BackupStartTime
0000
TapeControl
{manual | robot}
TapeDevice
device name
TapeRobotDevice
{<blank> | device identifier}
TapeServer
<blank>
TapeServerImageRoot
<blank>
TapeServerRetrievedRoot
<blank>
Choose a value for BackupStartTime. Backup runs once per day, at the time
selected (in 24 hour time, as hhmm). Midnight is 0000, 1 o’clock AM is
0100 etc.
If you are using a robotic tape library set the value of TapeControl to
robot, otherwise set it to manual.
SiteWatch automatically inventories the computer’s SCSI tape devices and
loads a pulldown list for the value of TapeDevice. Select the name of the
desired device from the list.
If you are using manual backup, leave the value of TapeRobotDevice
blank. If you are using a robotic tape library, set the value of
TapeRobotDevice to the device’s system identifier. The identifier will be
similar to “Scsi1:b0t0l0”. The easiest way to determine the device’s system
identifier is to start MRU. MRU automatically inventories the computer’s
robotic tape libraries and displays the system identifier for each library.
Leave the values of TapeServer, TapeServerImageRoot and
TapeServerRetrievedRoot blank. These are used only for operation of a
tape drive that is installed on another computer.
Using Backup With Network Storage
Figure 5-1 shows the use of a network storage device. The tape drive
installed on the SiteWatch Server.
25
Chapter 5
Figure 5-1. Tape Drive With Network Storage
Refer to the section “Using Network Storage” in Chapter 4 for details on
configuring SiteWatch to use the network storage device. Configure the
registry as shown in Table 5-1. No special configuration of the tape server
registry entries is required.
Using A Tape Drive On Another Computer
You can also use a tape drive installed on a different computer from the
SiteWatch Server.
IMPORTANT: The e-Watch Tape Service requires a special registration code. See
Obtaining Assistance in the Preface for contact information.
Installing The e-Watch Tape Service
Insert the SiteWatch CD into the CD drive on the tape server computer. If
the autorun program does not start, double-click autorun.exe in the root
folder of the CD. Click Install Software. On the Setup Type screen, click
the radio button for SiteWatch Tape (Remote Tape Service). Click Next.
Follow the installer instructions to complete the installation.
IMPORTANT: If you are using a network storage device other than the tape server, use
the Windows Service Manager program to change the logon account for
the e-Watch Tape Service. The logon account must have read/write
access to the network storage device shares. The logon account must also
have the “Log on as a service” policy on the tape server (later versions of
Windows will automatically grant this privilege when the logon account
is set).
26
Chapter 5
Configuring The Registry
Figure 5-2 shows the tape drive and disk storage on a different computer.
Figure 5-3 shows the tape drive on a different computer, using a network
storage device.
Figure 5-2. Remote Tape Drive And Disk Storage
Figure 5-3. Remote Tape Drive With Network Storage
Use the e-Watch Server Application program on the SiteWatch Server to
configure the registry as shown in Table 5-1.
27
Chapter 5
Table 5-2. Registry Entries For Tape Operation, Remote Tape Drive
Registry Entry
Value
BackupStartTime
0000
TapeControl
{manual | robot}
TapeDevice
device name
TapeRobotDevice
{<blank> | device identifier}
TapeServer
IP address or network name of tape
server
TapeServerImageRoot
Folder or UNC name of image folder, from perspective of
tape server
TapeServerRetrievedRoot
Folder or UNC name of retrieved folder, from perspective
of tape server
Set the value of TapeServer to the IP address or network name of the tape
server.
Set the values of BackupStartTime, TapeControl, TapeDevice and
TapeRobotDevice as described above.
SiteWatch automatically inventories the tape server computer’s SCSI tape
devices and loads a pulldown list for the value of TapeDevice. If there are
no entries in this list, verify that the IP address or network name of the tape
server is valid and that the e-Watch Tape Service is installed and running on
the tape server.
Set the values of TapeServerImageRoot and TapeServerRetrievedRoot to
the names of the image and retrieved folders. If the disk storage is on the
same computer as the tape drive, as in Figure 5-2, these will be the folders’
path names. If using a network storage device, as shown in Figure 5-3,
these will be UNC names. Refer to the section “Using Network Storage” in
Chapter 4 for details.
IMPORTANT: The e-Watch Tape Service running on the tape server must be able to open
the image and retrieved folders using the values of TapeServerImageRoot
and TapeServerRetrievedRoot. While you use the e-Watch Server
Application running on the SiteWatch Server to set these values, the
values must be correct from the perspective of the tape server.
Verifying Installation
Start the e-Watch Service on the SiteWatch server and the e-Watch Tape
Service on the tape server, if not already started.
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Chapter 5
On the tape server, double-click the e-Watch Tape Server App icon on the
desktop to start the e-Watch Tape Server Application program. If you
receive the message “Registry Key Not Found”, run the e-Watch Server
Application program on the SiteWatch Server to check the value of the
TapeServer registry entry. TapeServer must be the IP address or resolvable
network name of the tape server.
Click the Check Registry button. If any errors are reported, run the e-Watch
Server Application program on the SiteWatch Server to check the value of
the TapeServerImageRoot and TapeServerRetrievedRoot registry entries.
These path or UNC names must be valid from the perspective of the tape
server.
Using The Tape Service On The SiteWatch Server
The e-Watch Tape Service can also be installed on the SiteWatch Server, if
you so desire. This is not required, because the e-Watch Service program
can handle all backup and restore operations. However, you may wish to
install the e-Watch Tape Service so that you can stop and restart the eWatch Service program without interfering with backup and restore
operations. This is particularly advantageous if you have a large number of
cameras, and tape backup operations take a long time.
Install the e-Watch Tape Service on the SiteWatch Server as described
above. Configure the registry as shown in Table 5-3.
Table 5-3. Registry Entries For Tape Operation, Tape Service On SiteWatch Server
Registry Entry
Value
BackupStartTime
0000
TapeControl
{manual | robot}
TapeDevice
device name
TapeRobotDevice
{<blank> | device identifier}
TapeServer
IP address or network name of SiteWatch
Server (do not leave blank)
TapeServerImageRoot
<blank>
TapeServerRetrievedRoot
<blank>
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Chapter 5
Formatting The Tapes
SiteWatch tapes must be formatted prior to use. If your tape device is on the
SiteWatch server, use the e-Watch Server App program on the SiteWatch
Server to format the tapes. If you are using the e-Watch Tape Service on
another computer, use the e-Watch Tape Server App on that computer to
format the tapes.
If you are using manual backup:
1.
2.
3.
4.
5.
6.
Double-click the e-Watch Server App icon on the server desktop.
Click the Tape Utilities tab.
Insert a blank tape in the tape drive.
Enter the Volume ID.
Click the Format button.
Repeat for additional tapes.
If you are using a supported robotic tape library:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Start the MRU program.
Double-click the e-Watch Server App icon on the server desktop.
Click the Tape Utilities tab.
Load the cartridge with blank tapes.
Use MRU to move the tape in slot 0 from the slot to the drive.
Enter the Volume ID.
Click the Format button.
Use MRU to move the tape from the drive back to the tape slot.
Repeat steps 5 through 8 for additional tapes.
CAUTION: The software assigns slot numbers to the tape volumes in the
order in which they are formatted. Be sure to format the tapes in order
beginning with slot 0, and be sure to return the tapes to the correct slots.
Making Special Backups
You can use the e-Watch Server App on the SiteWatch Server (or the eWatch Tape Server App on the e-Watch Tape Service computer) to make
special tape backups. These backups are separate from the normal
SiteWatch backups, and are not tracked by the SiteWatch backup software.
You may wish to backup images in this way to safeguard the record of an
incident.
Tapes do not need to be formatted prior to making a special backup.
SiteWatch will write directly to a blank, unformatted tape. If there is any
data on the tape, the data will be destroyed. The tapes to be used for the
special backup should be labelled “Tape Number 1”, “Tape Number 2”, etc.
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Chapter 5
IMPORTANT: Do not use a formatted e-Watch tape that is part of the normal tape
rotation to make a special backup.
Follow these procedures to make a special backup.
1.
2.
3.
4.
5.
6.
Double-click the e-Watch Server App icon on the server desktop.
Click the Backup tab.
Insert a blank tape labelled “Tape Number 1” in the tape drive.
Select the desired From and Through dates and times.
Select the desired cameras by clicking the check boxes in the Cameras window.
Click the Backup button.
After the special backup completes, you should write-protect the tapes and
clearly label the backup set.
Restoring Special Backups
Follow these procedures to restore the images from a special backup.
1.
1.
2.
3.
Double-click the e-Watch Server App icon on the server desktop.
Click the Backup tab.
Insert the tape labelled “Tape Number 1” from the backup set in the
tape drive.
Click the Restore button.
After the restore is complete, the images are available for viewing using
ViewWatch™. See the SiteWatch Situational Awareness System User
Guide, document number URG-9106-001, for details.
The restored images are retained on disk for the length of time specified by
the registry value RetrievedFileExpirationDays. This value can be changed
using the e-Watch Server App.
31
Chapter 6
CHAPTER 6
Dynamic Host Configuration
Protocol (DHCP) Setup
The e-Watch cameras and encoders are configured to obtain their IP
configuration from a DHCP server. Once the cameras and encoders are
operational, they can be reconfigured to use a static IP configuration if
desired. Prior to installing e-Watch cameras and encoders, a DHCP server
must be running on the network to provide initial IP configurations.
The e-Watch cameras and encoders are also configured to obtain the
SiteWatch server IP address from a DHCP server. Once the cameras and
encoders are operational, they can be re-configured to use a static SiteWatch
server IP address if desired. Prior to installing e-Watch cameras and
encoders, the DHCP server must be configured to provide the SiteWatch
server IP address.
The DHCP server may be on the same computer as the SiteWatch server or
may be on a different computer.
Configuring the DHCP server to provide IP configurations is beyond the
scope of this document. Consult your network administrator.
The following instructions are for configuring a Microsoft DHCP server to
provide the SiteWatch server address.
1.
2.
3.
If necessary, install and/or start the DHCP service on the DHCP
server.
Run the DHCP service manager by clicking Start/Settings/
Control Panel/Administrative Tools/DHCP.
Define the Vendor Class.
a. In the tree list, highlight the DHCP server that you want to
provide IP addresses to the e-Watch cameras and encoders.
b. Click Action/Define Vendor Classes to open the DHCP Vendor
Classes dialog.
c. Click the Add button.
d. Enter Display name: e-Watch
e. Enter Description: e-Watch Vendor Class
32
Chapter 6
4.
5.
6.
f. Click in the ID box directly under the ASCII: label; the
cursor should appear under the ASCII: label
g. In the ID box under the ASCII: label, enter: EWATCH
h. Verify that the ID box displays under the Binary label:
45 57 41 54 43 48
i. Click the OK button, then the Close button in the DHCP
Vendor Classes dialog.
Define the Predefined Option and Value
a. In the tree list, highlight the DHCP server immediately beneath
the DHCP root.
b. Click Action/Set Predefined Options to open the Predefined
Options and Values dialog.
c. Select Option Class: e-Watch
d. Click the Add button under the Option name: box
e. Enter Name: Server
f. Select Data Type: IP Address
g. Leave the Array box unchecked.
h. Enter Code: 1
i. Enter Description: e-Watch Server
j. Click the OK button.
k. Select Option Name: 001 Server (if not already
selected.)
l. In the Value box, enter the IP address of the SiteWatch server.
m. Click the OK button.
Configure the Server Option.
a. If you define the SiteWatch server address as a Server Option, it
will apply to all defined scopes. If you have defined scopes and
want to define the SiteWatch server address at the scope level,
skip this step and continue with step 6.
b. In the tree list, highlight Server Options below the DHCP
server.
c. Click Action/Configure Options to open the Server Options
dialog.
d. Click the Advanced tab.
e. Select Vendor class: e-Watch
f. In the Available Options box, check the checkbox for 001
Server.
g. In the Data entry box, verify that the IP Address displayed is the
IP address of the SiteWatch server.
h. Click the OK button.
i. Verify that the Server Options box on the right of the DHCP
Manager now displays a line for Option Name 001 Server,
Vendor e-Watch, Value: SiteWatch server IP address.
Configure the Scope Option.
33
Chapter 6
a. If you define the SiteWatch server address as a Scope Option, it
will apply only to IP addresses within the scope's address pool.
If you want to define the SiteWatch server address at the server
level, skip this step and back up to step 5.
b. In the tree list, open the node for the desired scope, then
highlight Scope Options below the desired scope.
c. Click Action/Configure Options to open the Scope Options
dialog.
d. Click the Advanced tab.
e. Select Vendor class: e-Watch
f. In the Available Options box, check the checkbox for 001
Server
g. In the Data entry box, verify that the IP Address displayed is the
IP address of the SiteWatch server.
h. Click the OK button.
i. Verify that the Scope Options box on the right of the DHCP
Manager now displays a line for Option Name 001
Server, Vendor e-Watch, Value: SiteWatch
server IP address
34
Chapter 7
CHAPTER 7
General Camera and Encoder
Hardware Installation
Overview
e-Watch® Cameras and Encoders are designed as security/ surveillance
cameras that operate over an IP network. These cameras and encoders
represent the state-of-the-art in network video surveillance (Figure 7-1).
Figure 7-1. e-Watch Daylight Camera
Key Features And Benefits
e-Watch Cameras and Encoders operate as part of an e-Watch video
surveillance network. This camera provides high-quality motion and stillframe imagery for users on an e-Watch surveillance network. Motion
imagery may be viewed on one or more viewers on an IP network. Highresolution still images are generated when motion is detected by the camera,
and the images are archived on a network server. Other camera features
include:
•
10/100 Ethernet interface
•
Power delivered via the Ethernet cable - no external adapters required
•
Simultaneous MPEG, MJPEG and JPEG video capture
•
User selectable video motion detection sensitivity
•
Static or DHCP IP addresses
•
User-controlled zoom (Daylight and Day/Night only)
35
Chapter 7
Technical Overview
Video Camera
The e-Watch Daylight and Low-Light cameras use a professional-grade
CCD camera module with 470 lines of TV resolution. The camera module
provides user-controlled optical zoom.
Encoders
The cameras and encoders contain three separate video encoder chips.
These chips may be configured to produce either MPEG-1 video, Motion
JPEG, or JPEG images.
JPEG images are captured at a resolution of 704 x 480. User controls
determine the JPEG capture rate and the amount of compression applied.
Compressed image sizes range from approximately 10k bytes to 100k
bytes. The maximum JPEG capture rate is 2 images per second.
MPEG-1 video is generated at either SIF (352 x 240) resolution or QSIF
(176 x 112) resolution. The bit rate of the SIF video stream is
approximately 900 Kilobits per second(Kbps), and the bit rate of the QSIF
stream is approximately 125 Kbps.
Motion JPEG is generated at QSIF (176 x 112) resolution. The bit rate of a
Motion JPEG stream is configurable, and can be as low as 10 Kbps.
Processor
The cameras and encoders contain a PowerPC core and embedded ATI/
Nucleus® Real-Time Operating System. Application software controls
the camera module, encoder chips, installed options, and supports the IP
network stack.
Network Interface
The camera contains an integrated Ethernet Interface operating at 10 or 100
Mbps over CAT5 twisted-pair cabling. The interface auto-negotiates the
network speed as required, and is fully compliant with the IEEE 802.3
Ethernet standard. A wireless Ethernet Interface is also available as an
option.
Power
The e-Watch cameras and encoders have a wide array of power options.
Please consult the specific camera model manual for information on power
specifications.
36
Chapter 7
Motion Detection
The JPEG encoder chip is programmed to continually capture and save
uncompressed images into the system memory. The PowerPC processor
analyzes differences between adjacent images to detect motion and to
determine the location of the motion within the image. Upon detection of
motion, the camera stores the current JPEG or MPEG images on a network
server based on the configuration selected by the user.
Options
The Camera supports a variety of plug-in option modules. These include:
•
An External Video option card, which provides input connectors for
external video sources.
•
A Pan/ Tilt option card, which provides contact-closure outputs to control a simple Pan/ Tilt camera mount.
•
A Dome Interface card, which provides an RS-422 data path to control
a common 'Dome' style surveillance camera.
•
A wireless Ethernet Interface card, which provides a wireless network
connection.
Installation
The e-Watch camera models have an integrated camera, lens and video
encoder. The e-Watch encoder models provide a BNC connector for
connecting the video encoder to a standard NTSC camera. The following
steps apply to both camera and encoder models.
1.
2.
3.
4.
5.
Mount the camera or encoder using any necessary customer-supplied
equipment.
Connect the coaxial video cable from the external camera to one of
the BNC connectors on the e-Watch encoder (encoder models only).
Connect the e-Watch camera or encoder to the network by connecting
a CAT5 Ethernet cable to the RJ-45 connector on the camera or
encoder.
Connect the CAT5 cable to a switch or other network device.
Provide power by one of the following methods (see Power
Requirements section of this chapter):
a. Connect an external power supply (not supplied).
b. Connect the CAT5 ethernet cable to a certified mid-span power
inserter.
c. Connect the CAT5 ethernet cable to an .af switch.
37
Chapter 7
7.
Verify that the blue LED on the front panel lights up, indicating that
the camera or encoder has obtained an IP address from a DHCP
server.
IMPORTANT: Write down the hardware (MAC) address printed on the outside of the
camera or encoder, and its location; you will need this information later.
IMPORTANT: If installing an encoder, write down the BNC connector to which the
coaxial cable is attached; the top connector is video 1 and the bottom
connector is video 2.
Customer-Supplied Components
It is assumed that the customer has already installed a SiteWatch Server,
and that the server is functional. It is also assumed that the customer has
suitably configured network switches and routers. Additional information
on these topics may be found in TEC-0007-001 e-Watch Bandwidth
Requirements.
To add the camera to the e-Watch network, the customer must supply the
following items:
•
Ethernet Cabling
•
Suitable camera mount
•
Appropriate power equipment for the specific camera or encoder
•
Suitable multicast capable Ethernet 10/100 Switch with an available
port
Precautions
Handle The Camera With Care
Do not drop, shake or subject the camera to excessive vibration.
Damage may occur due to improper handling, storage, or transportation.
Do Not Attempt To Disassemble The Camera
Risk of electrical shock is present.
Service should be performed by qualified service personnel.
Do Not Expose The Camera To Rain Or Moisture
Camera usage in outdoor or high-humidity areas requires a suitable
environmental housing.
38
Chapter 7
Disconnect power if the camera becomes wet. Seek service from qualified
personnel.
Do Not Use Strong Or Abrasive Cleaners
Use a clean, dry cloth to clean the housing. Do not use paper tissue or
towel.
Clean the lenses with lens tissue or with cotton and a mild lens cleaning
solution.
Do Not Operate The Camera Beyond The Specified Ratings
Operation of the camera in environments exceeding the specifications
requires a suitable environmental housing.
Mount The Camera Securely
The installation method and materials used should be capable of supporting
four times the combined weight of the camera, lens, and associated
peripheral devices.
Site Selection
Select a location for installation of the camera. The location must be clean
and dry, and the temperature and humidity must not exceed the
Environmental Specifications. Failure to do so may result in equipment
failure and loss of warranty protection.
Avoid locations where sunlight falls directly on the camera.
•
Sunlight will 'wash-out' the camera's image.
•
Direct sunlight may overheat the camera.
Lens Selection
The cameras contain a variable zoom lens, which is adequate for most
camera applications (Figure 7-2 and Figure 7-3).
Figure 7-2. Wide Shot, 100' distance
39
Chapter 7
Figure 7-3. Tight shot, same distance.
The CS-Mount camera is equipped with a CS-mount for mounting thirdparty lenses and adapters.
Low-Light Behavior
Daylight Camera
The Daylight Camera is equipped with a color camera module. This
module has a sensitivity of 3.0 Lux to 0.2 Lux, depending on the selected
shutter speed. This camera is intended for daytime use, and is not equipped
with any features to enable its use under poor lighting conditions.
As the ambient light gets progressively darker, the camera's image will
become noisy, and produce the 'snow' seen on television sets between
channels. Given the 1.0 Lux sensitivity, this will begin to occur at lighting
conditions similar to sunrise or sunset.
This video noise is somewhat dependent on the amount of zoom, and on
any adapter lenses that may be in use.
To operate the camera below approximately 1.0 Lux, external illumination
must be provided. In many applications, this may be accomplished with
ordinary floodlights or streetlights.
Low-Light Camera
The Low-Light camera is equipped with an enhanced camera module,
improving the sensitivity of the camera under poor lighting conditions.
This is done under user control, by removing the camera's internal color
filter. This improves the sensitivity of the camera, allowing operation of the
camera down to .02 Lux. This corresponds to lighting conditions similar to
that of a quarter moon. The user can further improve the sensitivity of the
camera by reducing the shutter speed - longer shutter times provide more
sensitivity.
Note- The LowLight Camera produces monochrome (Black-and-White) images when
this low-light feature is in use.
40
Chapter 7
Infrared Illuminators
When the low light camera is operated with the color filter switched out, it
is sensitive to infrared illumination. This allows the use of the camera in
scenes which are apparently dark as viewed with human eyes, but which
are well-illuminated by infrared light.
A variety of infrared illuminators are available from several manufacturers.
These illuminators typically require a source of 12Volt DC or 120 Volt AC
power, which is not provided by the camera.
Inexpensive IR illuminators typically use an array of infrared LEDs, and
require 12 VDC power. They produce invisible infrared light with a
wavelength of approximately 940 nanometers. They tend to be directional,
producing a 'beam' or narrow cone of infrared light, and, as such, are less
effective at illuminating a wide scene. They are also limited in the amount
of optical power they can produce.
More expensive IR illuminators use special infrared flood lamps, powered
by 120 volts AC. These illuminators can illuminate wider fields of view, or
can be used at greater distances.
CS-Mount Camera
The CS-Mount Camera has the same basic components as the Daylight
Camera without integrated zoom and optics. Customers are required to
supply their own lenses. The Entry-Level Camera has a CS-mount for
attachment of an appropriate lens.
Camera Mounting
e-Watch Cameras are equipped with standard 1/4-20 mounting threads
located on the top and bottom surfaces of the enclosure as shown (Figure 74).
Figure 7-4. Camera Surfaces with Mounting Threads Located
41
Chapter 7
This threaded hole makes the camera compatible with a wide variety of
camera mounting brackets and enclosures. When installing the camera on a
mounting bracket, care should be exercised to ensure that the mounting
screw protrudes no more than 3/8" (10 mm.) into the camera to avoid
damage to the internal camera module.
The camera weighs 1 lb. 14 oz. As a rule of thumb, the mounting bracket
selected should be capable of supporting 3 times the weight of the camera.
Visit www.e-watch.com/accessories.htm for a list of suitable mounting
brackets.
Cabling Requirements
e-Watch cameras and encoders must be connected to a port on a suitable
Ethernet switch. The user must provide the necessary cabling.
Cable Type
e-Watch Cameras and Encoders require ordinary CAT5 Unshielded
Twisted Pair (UTP) cabling, commonly used for 100 Mbps Ethernet. This
cable must be compliant with the ANSI/TIA/EIA 568 standard for
Category 5 Data Cables. In addition, the cabling may require compliance
with local building codes. Verify building code requirements prior to cable
installation.
Ethernet Connectors
The camera's rear panel has an Ethernet-standard 8-position RJ-45 socket,
which accepts a standard Ethernet RJ-45 plug (Figure 7-7).
1
2
3
4
5
6
7
8
TX+
TXRX+
GND
GND
RX-48V
-48V
Figure 7-5. The Pinout of the RJ-45 Socket on the Camera
42
Chapter 7
Network switches, on the other hand, have the TX pair and the RX pair
positions exchanged as shown. This allows the use of "straight-through"
cables when connecting the camera directly to a switch.
1
2
3
4
5
6
7
8
RX+
RXTX+
GND
GND
TX-48V
-48V
Figure 7-6. Straight-Through Cable PinOut
Straight-through Connections
"Straight-through" cables may be purchased from a variety of sources.
Check with networking equipment suppliers in your area.
Testing The Cable Installation
Prior to using the cable, test the cable to verify that the cables have been
terminated correctly. A variety of cable testing "scanners" are available.
These testers range widely in price and sophistication, but all of them will
at least verify the correct wiring of the cable, end-to-end.
If you are powering your camera via the Ethernet cable, there is an
additional requirement. Power-over-Ethernet requires that the DC
resistance of each wire, end-to-end, must be less than 20 ohms. The more
advanced TS-680A listed above will measure this directly, but is quite
expensive. To measure this with a common ohmmeter:
•
On the far end of the cable, short pin 4 to 5 and pin 7 to 8.
•
On the near end of the cable, measure the resistance between pin 4 and
5, and between pins 7 and 8.
•
The DC resistance should be less than 40 ohms in each case. The number of ohms is doubled in this case because we are measuring the cable
in parallel instead of singly.
Camera And Encoder Replacement
SiteWatch uses a camera’s hardware, or MAC, address as a unique
identifier. When you add a new camera to the network, SiteWatch detects
the new MAC address and automatically creates a new camera definition.
If you need to replace a camera or encoder, you probably want to keep the
association between the existing camera definition and the new camera
43
Chapter 7
device. That way, you do not have to change your maps, and you can
continue to browse previously archived images.
Follow this procedure to replace a camera or encoder:
1.
2.
3.
4.
5.
6.
Disconnect the old camera from the network.
Log on to ViewWatch and click Define Cameras in the Define Menu.
Locate the camera in the camera list, click to highlight it, then click
the Edit button.
Change the MAC address to match the MAC address of the replacement camera.
Click the OK button.
Connect the replacement camera to the network.
SiteWatch will automatically associate the replacement camera with the
existing camera definition. Browse archived images to verify that the
replacement was successful.
44
Chapter 8
CHAPTER 8
Installing the ViewWatch™ Module
Overview
The ViewWatch™ module is the main interface for the e-Watch®
Situational Awareness System. There are two types of ViewWatch
stations— local and remote.
Local stations can receive multicast video; that is, they are contained as part
of the network that has multicast capabilities to and from the e-Watch
cameras. These stations can view multiple video streams simultaneously.
Remote stations, on the other hand, cannot receive direct multicast video
from the e-Watch cameras. These stations are usually located outside the
main network or connect via the Internet. They can receive a maximum of 4
unicast video streams as long as there is an adequate bandwidth connection.
These stations do not allow server reports or viewing more than 4 screens at
a time, and their latency is greater. The main benefit these stations provide
is that they are not bound to the main network. They can work from any
wired or wireless point as long as the bandwidth is available.
Installation
Hardware Requirements
The following is a list of the minimum hardware requirements for the
ViewWatch module.
Operating System
The ViewWatch module has been tested and is supported on Microsoft®
Windows 2000, Windows XP, Windows Vista, Windows 7 and all
Windows Server operating systems.
45
Chapter 8
Software
•
•
Microsoft® Internet Explorer, Version 7 or above
Microsoft® Media Player, Version 9 or above
•
3 GHz Intel P4 or AMD K7 Processor w/256kb L2 cache or better
•
1GB of RAM
•
5 GB Hard Drive minimum
Processor
Memory
Storage
Peripherals
The standard manufacturer supplied peripherals should be sufficient, with
the exception of the video card. Because of the resource demand to render
video, you should have a video card that has 128MB or more of onboard
RAM. Some of the usual supplied peripherals include:
•
•
•
•
•
•
•
•
Monitor capable of 1024 x 768 pixels at 24 bit color
Keyboard
Two button mouse
Video adapter, 128MB or more with 1024x768 resolution
10/100 Network Interface Card
Modem optional for telephony features
Audio card, for optional audio alerts
CD-ROM Drive
Display Settings
The following are instructions for configuring the display settings of the
machine to those supported by the ViewWatch module. ViewWatch
supports 1024 x 768 or higher.
1.
2.
3.
4.
5.
6.
7.
8.
Click the Start button on the Windows task bar.
Move the mouse to settings.
Click on Control Panel.
Double Click on Display.
Click the settings tab.
Set the colors to True Color.
Set the Screen area to 1024 by 768 (or higher, see Selecting
Monitor Resolutions below).
Click the Ok button.
46
Chapter 8
Configure Internet Explorer
Following are instructions for configuring Internet Explorer version 6.
NOTE
ViewWatch is designed to run correctly in the Internet Explorer “Internet
Zone” with the default security settings. However, to take full advantage of
the ViewWatch display area it is necessary to run ViewWatch in the
“Trusted Sites” zone. Follow these instructions to run ViewWatch as a
Trusted Site.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
From the Internet Explorer Tools menu, click Internet Options.
Click the Security Tab.
Click Trusted Sites then click the Sites button.
Uncheck the Require Server Verification (https:)
for all sites in this zone checkbox.
Click In the Add This Web Site To The Zone box.
Enter the IP address of the e-Watch server.
Click the Add button.
Verify that the IP address of the SiteWatch server is displayed in the
Web sites: box.
Click the OK button.
Click the Yes button on the warning window asking "Are you
sure you want to change the security settings
for this zone?"
Click the OK button in the Internet Options dialog.
Close Internet Explorer.
Hide The Windows Task Bar
To take advantage of the full screen resolution, you may need to hide the
Windows task bar.
1.
2.
3.
4.
Right-click an empty spot on the Task Bar.
Select Properties.
Uncheck the Always On Top checkbox.
Click the OK button.
Installing The ViewWatch Module
The following procedure will install the ViewWatch module software on a
multiple-screen monitor station. Please be advised this installation will
change some default settings in Internet Explorer as well as automatically
starting the ViewWatch module. This installation should be done on a
dedicated machine. Single-screen ViewWatch modules do not require
installation.
47
Chapter 8
The e-Watch installer is able to detect and upgrade an existing e-Watch
installation of Version 2.3a or higher without loss of user data. The installer
creates a folder on the e-Watch Server under Start/Programs for the various
e-Watch executables. The executables consist of a Camera Configuration
Utility, Wireless Utility, and Media Player Filters.
1.
Choose a name for this ViewWatch Station. It is possible to use the
computer's network name, or a different name.
2.
Insert the e-Watch CD in the computer's CD drive.
3.
Click the Start button on the taskbar.
4.
Click the Run button.
5.
Enter the following, where D is the drive letter of your CD-ROM
drive: D:\SETUP.EXE.
6.
Click OK.
IMPORTANT: Carefully read the license agreement. If you agree with the license
agreement, click the Yes button. If you do not agree with the license agreement,
click the No button. The license agreement specifies the terms and conditions of
the e-Watch software. If you do not agree with the license agreement, the installer
will not proceed with the installation.
7.
8.
9.
10.
11.
12.
13.
Click the Next button on the Choose Destination Location screen.
Click the ViewWatch radio button on the Setup Type screen, then
click the Next button.
Click the Yes button when asked if you know the name of the
SiteWatch server.
Enter the network name of the SiteWatch server, then click the Next
button.
Click the Yes button when asked if you know the assigned name of
this station.
Enter the name of the computer chosen in step 1, then click the Next
button.
Click Finish on the Maintenance Complete screen.
Start And Define ViewWatch Stations
The ViewWatch installation creates two shortcuts. One shortcut is installed
in the start menu and is used to autostart the system. The other shortcut is
on the desktop and is used for manual starts. Both shortcuts contain the
settings entered during the installation.
Start Internet Explorer
1.
If local, navigate to http://<SiteWatch server>/ewatch/
logon.asp. The ViewWatch installation procedure creates a
shortcut on the desktop named e-Watch that points to this URL.
48
Chapter 8
2.
3.
4.
5.
If remote, navigate to http://<SiteWatch server>/
ewatch/rlogon.asp.
Log on with userID: administrator and Password:
administrator.
If the ViewWatch installation procedure has been run on this
computer but the station name has not been defined, you may receive
the following message: Warning: unknown station name
'<name>'. This is normal; click the OK button to dismiss the
message.
The first time that the logon screen is displayed, you may see an
Internet Explorer information bar and the ViewWatch installation
message shown in Figure 8-1. Click OK, then click the information
bar to install the ViewWatch components.
Figure 8-1. ViewWatch Installation Message
6.
Windows will display the Security Warning shown in Figure 8-2.
Click the Install button install the ViewWatch components.
Figure 8-2. IE Security Warning
49
Chapter 8
7.
The next time that the logon screen is displayed, you may see the
ViewWatch Trusted Site message shown in Figure 8-3. Click Yes to
make the e-Watch server a Trusted Site.
Figure 8-3. Trusted Site Message
Change The Predefined Passwords
1.
2.
3.
4.
5.
6.
7.
8.
9.
Click Define Users in the Define Menu. The Define Users dialog will
open.
Select administrator from the pull-down list.
Enter a new password.
Click the OK button. The Verify Password dialog will open.
Enter the new password in the Verify Password box.
Click the OK button in the Verify Password dialog.
Click the OK button in the Define Users dialog.
Repeat steps 2 through 5 for the predefined investigator and user.
Record the new passwords in a safe place.
Define The ViewWatch Stations
1.
2.
3.
4.
5.
6.
Click Define Maps in the Define Menu. The Define Maps dialog will
open.
Click the Sites And Monitor Stations button. The Site And Monitor
Station Definition dialog will open.
Click the Monitor Stations tab.
Click the Add button.
Enter the station name in the Name box.
Enter the computer IP address in the Address box.
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Chapter 8
7.
8.
9.
10.
11.
If secondary screens will be used for this Monitor Station, enter the IP
addresses of the secondary screen computers in the Secondary
Addresses box.
Click the Update button.
Repeat steps 4 through 8 for additional Monitor Stations.
Click the OK button on the Site And Monitor Station Definition
dialog.
Click the OK button on the Define Maps dialog.
Installing Secondary Screens
Secondary screens are used only to display video and are controlled from
the primary screen. A keyboard and mouse are needed only for initial
installation.
Display Settings
The following are instructions for configuring the display settings for
secondary screens.
12.
13.
14.
15.
16.
17.
18.
19.
Click the Start button on the Windows task bar.
Move the mouse to settings.
Click on Control Panel.
Double Click on Display.
Click the settings tab.
Set the colors to True Color.
Set the Screen area to 800 by 600 (or higher, see Selecting
Monitor Resolutions below).
Click the Ok button.
NOTE
ViewWatch is designed to run correctly in the Internet Explorer “Internet
Zone” with the default security settings. However, to take full advantage of
the ViewWatch display area it is necessary to run ViewWatch in the
“Trusted Sites” zone. Follow these instructions to run ViewWatch as a
Trusted Site.
Configure Internet Explorer
1.
2.
3.
4.
5.
From the Internet Explorer Tools menu, click Internet Options.
Click the Security Tab.
Click Trusted Sites then click the Sites button.
Uncheck the Require Server Verification (https:)
for all sites in this zone checkbox.
Click In the Add This Web Site To The Zone box.
51
Chapter 8
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
Enter the URL of the e-Watch server.
Click the Add button.
Verify that the URL of the SiteWatch server is displayed in the Web
sites: box.
Click the OK button.
Click the OK button in the Security Settings dialog.
Click the Yes button on the warning window asking "Are you
sure you want to change the security settings
for this zone?"
Click the General Tab.
Click in the Home Page Address box.
Enter http://<SiteWatch server>/ewatch/
monitorlauncher.htm.
Click the OK button in the Internet Options dialog.
Close Internet Explorer.
In the Windows task bar, right-click the Start button.
Select Open All Users.
Double-click the Programs folder icon to open the folder.
Double-click the Startup folder icon to open the folder.
Click and hold the Internet Explorer icon on the desktop, drag it into
the open Startup folder, and release the mouse button to create a
shortcut to Internet Explorer in the Startup folder.
Close the Startup folder.
Close Internet Explorer.
Changing The Port Number
Secondary screens listen for connections from ViewWatch stations on port
50001. If you wish, you can change the port number. Append
?port=nnnn
to the monitorlauncher.htm URL described in the
preceeding section. For example, http://<SiteWatch server>/
ewatch/monitorlauncher.htm?port=nnnn. If you specify a
port number other than 50001, you will need to append a colon and the port
number to the secondary address in the ViewWatch Station definition, for
example, 192.199.75.106:5005 (see Define The ViewWatch Stations
above).
Enable Automatic Logon
Since secondary screens are controlled from the primary screen and do not
need a keyboard or mouse, it is highly desirable to enable the Windows
Automatic Logon feature.
See the Microsoft Knowledge Base Article 234562 for instructions on
enabling the Automatic Logon feature in Windows 2000 Professional.
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Chapter 8
See the Microsoft Knowledge Base Article 315231 for instructions on
enabling the Automatic Logon feature in Windows XP Home Edition or
Windows XP Professional.
Selecting Monitor Resolutions
ViewWatch video panes can display video of any size. The video image is
stretched or compressed as required to fit into the selected video pane size,
while maintaining the original aspect ratio. However, the more that the
image is stretched or compressed, the higher the workload on the
computer’s CPU. ViewWatch displays the current CPU utilization in the
menu bar for monitoring purposes.
You can minimize the workload on the computer’s CPU by selecting the
monitor’s resolution so that the video pane sizes are as close as possible to
the video’s original size. The original size of SIF video produced by eWatch cameras is 352x240 pixels, and the original size of QSIF video
produced by e-Watch cameras is 176x112 pixels. For example, suppose
that you wish to display SIF video in 9 video panes arranged in three rows
and three columns. The total size of the video is then 3*352 by 3*240, or
1056x720. You should select a monitor resolution as close to this as
possible; 1024x768 works well. If you have a wide-screen monitor and
wish to display SIF video in 12 video panes arranged in three rows and four
columns, then the total size of the video would be 4*352 by 3*240, or
1408x720. You should select a monitor resolution of 1360x768.
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CHAPTER 9
Setting Up the ViewWatch™
Module
Typical ViewWatch Monitor Station
A typical console style monitor station is PC-based, running Microsoft®
Internet Explorer. It can support unlimited VGA monitors, but the standard
configuration is 1 to 4 monitors. One of the monitors is configured as the
Primary Screen, and the others are configured as Secondary Screens. The
primary screen is used for configuring the system and for viewing selected
images or videos. The primary screen also controls all secondary screens.
Secondary screen computers do not need a floppy drive, keyboard, or
mouse. Each secondary screen is capable of displaying selected cameras'
video in full screen, or in an array of video panes. A Monitor Station may
also consist of only the primary screen. Figure 9-1 illustrates a typical
monitor station.
Figure 9-1. Typical Monitor Station
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Chapter 9
Logging On
SiteWatch™ uses the Windows Internet Explorer Browser and the
ViewWatch™ module to provide the user interface. All monitoring and
surveillance activity performed by security personnel is conducted through
this interface. Before using the system, the user must log on. After logon,
the SiteWatch Server loads a series of HTML pages, which provide the
entire user interface. It is assumed that the user has been assigned a User
ID, password, and level of access. It is also assumed that the system has
been properly configured and is ready for use.
Roles
The system grants access to users at one of three authorization levels, or
Roles. The System Administrator determines the role assigned to each user.
There are three pre-defined Roles: User, Investigator, and Administrator.
Additional custom Roles can be created to accommodate special security
needs.
User Role
Users who log on with the User Role may perform the following system
functions:
•
•
•
•
•
•
Assign cameras to panes in the primary and secondary screens
Control the screen format (number of panes) in any video window
View cameras
View zones
Save and load presets
Use basic camera controls
Investigator Role
Users who log on with the Investigator Role have User permissions plus
permission to Browse the archives and generate Reports.
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Administrator Role
Users who log on with the Administrator Role have all system permissions.
In addition to User and Investigator permissions, an Administrator may
also:
•
•
•
•
•
•
•
•
Configure cameras
Manage the users and roles
Adjust the various encoder parameters
Define cameras
Define zones
Define events
Define maps
Use advanced camera controls
Custom Roles
Users who log on with the Administrator Role can define additional Roles.
See below for more details.
Log On Screen
To log on, double click on the e-Watch icon located on the PC Desktop.
The log on screen as shown in Figure 9-2 will appear.
Figure 9-2. SiteWatch Log on Screen
To log on, enter your User ID and password and click the Logon button.
After logging on, the Primary Screen will display.
If you check “Load last settings”, the ViewWatch user interface will be
restored to the settings in effect the last time you logged off.
If you check “Full screen”, ViewWatch user interface will be opened in a
full screen window. Otherwise, the ViewWatch user interface will be
opened in a normal window that you can resize.
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If Your Desktop Does Not Have An e-Watch Icon
•
•
•
To log on locally open Internet Explorer, enter the address: http:/
/<server name or IP Address>/ewatch/logon.asp and
press ENTER.
If you are logging on remotely, open Internet Explorer, enter the
address: http://<server name or IP Address>/ewatch/
rlogon.asp and press ENTER.
If you are logging on to a multi-screen monitor station, open Internet
Explorer, enter the address: http://<server name or IP
Address>/ewatch/logon.asp?station=<name> (<name>
is the name assigned to the station) and press ENTER.
See Figure 9-3 for an example of the Internet Explorer Address field.
Figure 9-3. Internet Explorer Address Field
The SiteWatch system is pre-programmed with three default User IDs that
can be used if you have not been assigned a User ID or password. If you
have not been assigned a User ID and password, and this is your first time
to log on to the system, enter administrator as both the User ID and
the password and click
. For security reasons, the passwords for
these IDs should be changed or the IDs should be deleted after users have
been defined. If you are already logged on but wish to log on as a different
user, click Logon in the Actions Menu to display the log on screen.
Logging On Remotely
The SiteWatch system allows users to log on from a remote location. The
first time a ViewWatch connection is made to a SiteWatch server, the video
filter is downloaded. This process installs the necessary applications to
view SiteWatch video.
To log on to SiteWatch from a remote system, open Internet Explorer and
type in the address http://<server name or IP Address>/
ewatch/rlogon.asp and click
.
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Bandwidth Option
The remote logon screen offers the choice of “Low resolution” or “High
resolution”. If you select “Low resolution”, only the cameras’ low
resolution video streams will be displayed. Use this option for lowbandwidth connections.
Available Bandwidth Option
If you choose the “Low resolution“ option, the remote logon screen also
offers an “Available bandwidth” option. Choose your available bandwidth
from the pull-down list prior to logging on. SiteWatch will attempt to keep
the total bit rate of all Motion JPEG streams sent to your remote
ViewWatch station below the selected bit rate. This option does not affect
the bit rate of QSIF MPEG streams.
Motion JPEG Only Option
If you choose the “Low resolution“ option, the remote logon screen also
offers a “Motion JPEG Only” option. To use this option, the registry value
AllowAutoMjpeg on the SiteWatch Server must be set to true. You can use
this option to take fullest advantage of the Available Bandwidth option.
Protocol (TCP or UDP) Option
The remote logon screen offers the choice of using TCP or UDP as the
video transport protocol. The TCP protocol is guaranteed to work within
Network Address Translation (NAT) firewalls, and is usually the best
choice. On the other hand, the UDP protocol requires less network
overhead and may be preferable in situations where packet re-tries are
frequent or bandwidth is at a premium. If you select UDP, you must also
specify an IP address, usually the IP address of your NAT router, and a port
number. You must then configure your NAT router to forward packets
addressed to this port to your ViewWatch station’s internal IP address.
Details of configuring the NAT router are beyond the scope of this
document.
Using Local Cache
Normally, e-Watch pages are downloaded from the server each time a user
logs on. This guarantees that the latest pages are always used. For users
who have a very slow connection or who experience frequent network
interruptions, better performance may be obtained by using Internet
Explorer’s local cache.
To log on to SiteWatch from a remote system and use the local cache, open
Internet Explorer and type in the address http://<server name or
IP Address>/ewatch/rlogon.asp?cache and click
.
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Single-Pane Logon
The Single-Pane logon enables a user to log on with only a single video
pane displayed. This type of logon might be used when video streaming is
only available over low bandwidth, such as via a satellite link. Attempting
to view more than one pane of video over low bandwidth could cause
system errors. To log on to SiteWatch with only a single video pane, open
Internet Explorer and type in the address http://<server name or
IP
Address>/ewatch/logon.asp?station=1bw and click
.
Auto Logon
Auto logon (autologon.asp) enables a user to logon without going through
logon security. A password is not required and all users are logged on with
the Administrator Role. Automatic logon is designed for users who are
already considered secure, perhaps operating from within a secure location.
Before using Auto logon, it must be enabled at the server. When the auto
logon feature is disabled, automatic logon is not possible.
Dual-Head Logon
Dual head logon is a special feature that allows a full screen secondary
window to run on the same computer as the primary window. This allows
the station to have both a primary interface control system and a full screen
monitor station at the same time.
Before the system can run in dual head mode you must prepare your
computer as a named station. You must create a new station with one
secondary monitor. Enter your computer's IP address as both the primary
and secondary IP. Refer to the previous chapter for details.
To log on to SiteWatch as a dual-head station, open Internet Explorer and
type in the address:
http://<server
name
or
IP
Address>/ewatch/
logon.asp?station=<station name>&DualHead=true
and click
.
Additional URL Parameters
Additional parameters can be appended to the URL of the logon screen to
accommodate special situations. A question mark must precede the first
additional parameter, and an ampersand must proceed the second and
subsequent special parameters (Figure 9-4).
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Figure 9-4. Additional URL Parameters
Streamtype URL Parameter
ViewWatch normally receives multicast video packets produced by
e-Watch cameras. In some cases, it may not be possible for the network to
route multicast packets from the cameras to the ViewWatch station. In
these cases, ViewWatch can receive TCP or UDP unicasts from the
e-Watch server. If you use the streamtype=UDP parameter, you can also
specify your IP address (usually your router’s external IP address if you are
behind a NAT firewall) and a port number (the default is 50000). For
example:
http://<server>/ewatch/logon.asp?streamtype=TCP
http://<server>/ewatch/logon.asp?streamtype=UDP
http://<server>/ewatch/
logon.asp?streamtype=UDP&udpaddress=192.188.75.109&udpport=
7000
If you use streamtype=UDP and view more than one video, then
ViewWatch will use the specified port number for the first video and
increment the port number by 1 for each additional video (e.g. 50000,
50001, 50002, etc.). You must program your NAT router to forward each of
these port numbers to your ViewWatch station’s IP address.
Bandwidth URL Parameter
ViewWatch normally displays high resolution video when configured with
four or fewer video panes, and low resolution video when configured with
more than four video panes. You can use the bandwidth URL parameter to
make ViewWatch display high resolution video or low resolution video
regardless of the number of video panes. For example:
http://<server>/ewatch/logon.asp?bandwidth=HIGH
http://<server>/ewatch/logon.asp?bandwidth=LOW
Maxpanes URL Parameter
ViewWatch normally allocates resources for up to sixteen video panes. If
you have a powerful computer and wish to display more than sixteen video
panes, use the maxpanes URL parameter to have ViewWatch allocate the
necessary resources. For example:
http://<server>/ewatch/logon.asp?maxpanes=32
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Combining URL Parameters
You can combine URL parameters by using an ampersand (&) between the
parameters. For example:
http://<server>/ewatch/logon.asp?streamtype=TCP
&bandwidth=LOW&maxpanes=32
Interactive Logon
The logon methods described above are ideal for launching ViewWatch
using a desktop shortcut. ViewWatch also offers a logon screen that allows
you to select ViewWatch options interactively. To display the ViewWatch
interactive logon screen, enter one of the following addresses in the
Internet Explorer address field:
http://<server>/ewatch
http://<server>/ewatch/default.asp
After you log on, your selections are automatically saved for the next log
on. The interactive logon screen includes the following selectable options:
Figure 9-5. Interactive Logon Options
Full Screen
If you check “Full screen”, ViewWatch user interface will be opened in a
full screen window. Otherwise, the ViewWatch user interface will be
opened in a normal window that you can resize.
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Station Name
Select a station name from the pull-down list to run ViewWatch as a named
station. Named ViewWatch stations can use advanced features such as
multiple video monitors and automatic report scheduling.
Preset
Presets store all of the ViewWatch settings, including video pane
configuration, loaded sites, map display, etc. You can save presets using the
ViewWatch Manage Presets dialog. If you select a preset in this list, then
the preset will be loaded into ViewWatch after you log on. There is a
special preset in this list, Last Log Off. Select this preset to restore the
ViewWatch user interface to the settings in effect the last time you logged
off.
Max Video Panes
While ViewWatch is loading, system resources are reserved for a fixed
maximum number of video panes. The default maximum is 16 video panes,
but you can select a larger number from this list. Selecting a larger number
will allow you to configure more video panes, but it will take ViewWatch
slightly longer to load.
Max High Resolution Panes
To help conserve bandwidth and system resources, the default behavior of
ViewWatch is to automatically switch from high resolution video to low
resolution video when there are more than this number of video panes. You
can adjust the default behavior to suit your computer and operating
environment by selecting a different number from this list. If you select
zero, then low resolution video will be displayed in all video panes.
Remember that you can always select low or high resolution video in each
video pane individually.
Video Protocol
Select the network protocol to be used for delivering video streams to the
ViewWatch video panes. The default is Multicast, which is best for
conserving bandwidth but requires special network configuration. If
Multicast does not work, you can select either of the two unicast protocols,
UDP or TCP. UDP works well on local networks but will not work on a
wide area network without special router configuration. TCP requires the
most network overhead but will work on any network and the Internet.
IP Address For UDP
Port Number For UDP
If you select UDP as the video protocol you may have to enter an assigned
IP address and port number. Consult your network administrator for
guidance.
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Window ID
This option is used to give ViewWatch unique window names for use on
computers with multiple video monitors and is not normally required. See
the SiteWatch Administration Guide for details.
Save As File
This button is provided as a convenience for saving your selections as a file
on the e-Watch server. Saved selections can be used to auto-launch
ViewWatch. See Auto Loading With Presets And Logon Selection Files.
Defining And Editing Users
To add new users to the system, or edit or delete those already added, click
Define Users in the ViewWatch Define Menu, then click the Users tab to
display the Define Users screen as shown in Figure 9-6. Only a user with
the Define Permissions permission can define users.
Figure 9-6. Define Users Window
If a user has already been defined, that individual's name will appear in the
drop down User menu. If you wish to edit a user definition, select that
user's name, make the necessary changes, and click
. To
delete a user, select that user from the menu and click
.
SiteWatch has four predefined UserIDs as described in Table 9-1. After
initial logon, you should change your UserID and password.
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Table 9-1. SiteWatch Predefined UserIDs and Passwords
UserID
Password
administrator
administrator
investigator
investigator
user
user
To add a new user, click
as shown in Figure 9-7:
•
•
•
•
. Fill in the following information
UserID: The UserID you wish to associate with the new user.
Password: The new user's password. For security, asterisks will appear
as you type. After entering a password, a Verify Password window
will appear. Enter the password again in this window.
Name: The name of the new user.
Role: The role of the new user.
Figure 9-7. Adding a New User
UserIDs and passwords are case sensitive. For example, RSmith is
different from rsmith.
Click
user definition.
to save the new user or
to cancel
Using Active Directory To Authenticate Users
If your network includes a Microsoft Active Directory (AD) domain you
can use AD to authenticate users. The domain must have a server that is
running AD and Lightweight Directory Access Protocol (LDAP). Windows
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domain controllers usually run AD and LDAP. Follow these steps on the eWatch server to enable AD authentication:
1.
2.
Use the Windows Service Manager program to change the logon
account for the e-Watch service.
> The logon account must be an AD domain account that can
authenticate users. A domain administrator account works well.
> The logon account must have the “Log on as a service” policy on
the e-Watch server.
User the e-Watch Server Application to set these registry values:
> ActiveDirectoryAuthentication = true.
> ActiveDirectoryServer = the IP address of the AD/LDAP server.
If you enable AD authentication, then the e-Watch service will first attempt
to authenticate a user using the password set in the e-Watch Permissions
dialog. If that fails, or if the password set in the e-Watch Permissions dialog
is blank, then the e-Watch service will attempt to authenticate the user by
using LDAP to access the AD on the AD/LDAP server.
The e-Watch server need not to belong to the AD domain. If it does not, the
local account name and password used for the e-Watch service logon
account must exactly match an AD domain administrator account.
Remote Users
If you are using the MultiServer module, you can define roles for users on
remote systems who may have access your cameras. Click Define Users in
the ViewWatch Define Menu, then click the Remote Users tab to display
the Define Remote Users screen as shown in Figure 9-8.
Figure 9-8. Remote User
The Default Role is used for each user on the remote system when they are
accessing your cameras, unless you assign a specific role. You can assign a
specific role to a user on a remote server by selecting the user from the
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Chapter 9
Remote User list and the desired role from the Role list. See Chapter 22,
Multiserver Operation, for a detailed example.
Defining And Editing Roles
Roles define a set of system permissions. Each user is assigned a Role,
which determines which system features and functions that user can access.
To add a new Role to the system, or edit or delete one already added, click
Define Users in the ViewWatch Define Menu, then click the Roles tab to
display the Roles screen as shown in Figure 9-9. Only a user with the
Define Permissions permission can define Roles.
Figure 9-9. Roles Screen
If a role has already been defined, it will appear in the drop down Role list.
If you wish to edit a role definition, select the role from the list, make the
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Chapter 9
necessary changes, and click
role from the list and click
. To delete a role, select the
. To add a new role, click
. To add a new role using an existing role as a template,
select the role from the list and click
.
Each ViewWatch feature or function is listed in the Permissions box.
Check the box to the left of the feature to grant permission, or un-check the
box to revoke permission. Most of the features are self-explanatory, but the
two features at the bottom of the list require additional explanation. If you
un-check the box next to the View/Control all sites permission, then the
list expands to include all defined sites as shown in Figure 9-10.
Figure 9-10. Roles Screen With Sites Expanded
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Chapter 9
To the left of each defined site are two checkboxes. The first checkbox
grants or revokes permission to view the cameras in that site. The second
checkbox grants or revokes permission to control the cameras in that site.
If you un-check the box next to the View/Control all camera groups
permission, then the list expands to include all defined camera groups as
shown in Figure 9-11 (see Defining And Editing Camera Groups below).
Figure 9-11. Roles Screen With Camera Groups Expanded
To the left of each defined camera group are two checkboxes. The first
checkbox grants or revokes permission to view the cameras in that camera
group. The second checkbox grants or revokes permission to control the
cameras in that camera group
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IMPORTANT: You can use both Site permissions and Camera Group permissions. In
order to view, or control, a given camera in a given site, the user’s role
must have both Site permission for the site and Camera Group
permission for the camera.
IMPORTANT: Granting permission to view, or control, a camera takes precedence over
revoking permission to view, or control, a camera. That is, if a camera
occurs in more that one Camera Group, then granting permission to view,
or control, one of the groups allows a user with that role to view, or
control, the camera.
IMPORTANT: To review the cameras that a user with a selected role is permitted to view,
or control, click the List Cameras button. The List Cameras button is
visible only if you use Site or Camera Group permissions.
Defining And Editing Camera Groups
Camera Groups define a set of cameras. Roles may be granted or revoked
permission to view, or control, the cameras in a Camera Group. To add a
new Camera Group to the system, or edit or delete one already added, click
Define Users in the ViewWatch Define Menu, then click the Camera
Groups tab to display the Camera Groups screen as shown in Figure 9-12.
Only a user with the Define Permissions permission can define Camera
Groups.
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Chapter 9
Figure 9-12. Camera Groups Screen
If a camera group has already been defined, it will appear in the drop down
Camera Group list. If you wish to edit a camera group definition, select
the camera group from the list, make the necessary changes, and click
. To delete a camera group, select the camera group from
the list and click
. To add a new camera group, click
. To add a new camera group using an existing camera
group as a template, select the camera group from the list and click
.
Each camera is listed in the Cameras box. Check the box to the left of the
camera to include the camera in the camera group, or un-check the box to
exclude the camera.
The Primary ViewWatch™ Screen
After logging on, the Primary Screen will display as shown in Figure 913.
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Chapter 9
Figure 9-13. The Primary ViewWatch™ Screen
From this screen, you can control all functions of the SiteWatch system.
The screen is divided into three sections: Map Window, Video Window,
and Menu Bar.
The Map Window
The Map Window is a floating window that contains a map of the facility. it
can be moved to any convenient position on the desktop, resized, or closed.
The map source is a bitmap file stored on the server. There may be a series
of maps if the facility has multiple locations, or if the facility is too large to
be displayed conveniently on a single map. Sample maps consisting of an
office, school, airport, and airplane are also included. Right click on an
empty area of the map to display a menu dialog, which contains the maps
option. Left click on the maps option to display the maps dialog. See
Chapter 13 for details on using the maps dialog.
Each map contains icons representing cameras within the facility and
showing their location on the map. Camera icons indicate the direction the
camera is pointed. Figure 9-14 illustrates a facility map with camera icons.
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Chapter 9
Figure 9-14. Facility Map with Camera Icons
When the mouse pointer dwells over a camera icon for a brief interval, a
text box appears showing the camera’s friendly name. Any user with the
Administrator Role may change the camera’s friendly name. Each camera
has a unique alphanumeric Camera ID used to control the camera. The
server maintains this unique ID, regardless of the camera’s friendly name.
The ID cannot be changed by the user through the user interface. Figure 915 shows an example of a camera’s friendly name.
Figure 9-15. Text Box Showing Camera’s Friendly Name
Map Icons For Third-Party Devices
Third-party devices may be integrated with the e-Watch system through the
optional GateWatch™ Third-Party Integration Software. These devices
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Chapter 9
may include third-party access keypads, smoke alarms, and perimeter
security implements. These devices are represented on the map by a door
icon. The icon blinks in color when the device triggers an alarm. Rightclicking on the icon displays a menu for displaying the popup alert status or
the Devices menu.
Map Window Actions
When the camera icon on the map is double-left clicked, the camera's video
appears in the Video Window in an expanded video pane. If the icon is
right-clicked, a menu box appears with choices for further operations:
Events, Zones, Camera, and Camera Controls.
Hovering the mouse over an active video pane causes the camera icon to be
lighted. Hovering the mouse over the icon displays it’s friendly name.
The user may "drag and drop" the camera icon into any used or unused
pane in the Video Window. The "drag and drop" operation causes the
selected camera's video to appear in the selected pane. The position of the
map icon is not affected by the "drag and drop" operation.
Right-clicking any non-icon area of the map brings up a menu box that
contains a Maps option to display the Define Maps dialog window.
Two pull-down lists are located directly above the map image labeled Site
and Map. The Site pull-down list contains a list of sites. It also keeps track
of all of the site maps the user visits during a session. The Map pull-down
list contains all maps associated with the site selected. The pull-down lists
may or may not contain more than one site or map, depending on the user's
requirements.
The Video Window
The Video Window covers the entire desktop, except for the Menu Bar. It is
used to display video streams from the selected e-Watch camera(s), and to
control the secondary screens. Figure 9-16 illustrates the Video Window
configured as four video panes.
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Chapter 9
Figure 9-16. Video Window Configured As Four Panes
The Video Window may be configured as a single large video pane, or may
be subdivided into multiple rows and columns. The number of video panes
is limited only by the computer’s video processing capability.
One or more function icons are displayed at the bottom of each video pane.
These icons and their functions are:
Audio functions (audio enabled cameras only).
Display Motion Detect Mask (only if Motion Detect Mask is defined)
Display paused image in Browse mode (when video is paused)
Change video resolution
The Video Pane Label is positioned immediately under the video pane. For
inactive panes, the pane number is displayed in the label. For active panes,
the map tag, camera name, and video stream type are displayed.
The Setup Video Panes dialog can be opened by clicking Setup Video
Panes in the Tools menu. Figure 9-17 shows the Setup Video Panes dialog.
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Chapter 9
Figure 9-17. Setup Video Panes Dialog
The user can select how many video streams to display by selecting the
desired number of video pane rows and columns, using either the pulldown lists or the graphical control. In all cases, the aspect ratio is
maintained at the original aspect ratio produced by the camera. Since the
video panes may have a different aspect ratio, black borders may appear.
The camera’s friendly name is displayed directly under the appropriate
pane. When the Video Window is configured as four or fewer panes,
SiteWatch displays a high-resolution video stream. When configured as
more than four panes, ViewWatch displays low-resolution video streams.
These defaults can be changed by using URL parameters on the logon
screen, by clicking Video Resolution in the Tools menu, and by clicking the
video resolution icon in each video pane. Figure 9-18 shows the Video
Window configured as nine video panes.
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Figure 9-18. Video Window Configured As Nine Video Panes
Video Window Actions
To display a camera's video stream, left-click on the desired camera icon on
the map and "drag and drop" it into the video pane.
When a video stream is displayed, you can:
•
•
Double-click the video pane to expand the size of the video pane.
Right-click the video pane to display a context menu. The context menu
includes:
> Camera friendly name
> Alarm status (when appropriate)
> Panic Button status (when appropriate)
> Video Properties — display video properties
> Wireless Status (if camera is wireless)
> Wireless Receive Statistics (if camera is wireless)
> Wireless Transmit Statistics (if camera is wireless)
> Events — Events screen
> Zones — Define Zones screen
> Camera — Camera Definition screen
> Buffer Size
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> Camera Controls — displays Camera Controls dialog window
> Full Screen - displays the video in full screen mode; click anywhere in the video pane to close
> Stop — stops the video stream
> Merge Video Panes — merges selected panes into one large pane
> Select Video Resolution
> Hide or Show icons
> Hide or Show camera name
The border surrounding any particular video pane blinks when an Event
associated with the camera is detected.
To remove video from a pane, left-click on the video pane, hold the mouse
button down and "drag" the video to anywhere outside the Video Window.
Or, right-click the video pane and click Stop in the context menu,
To move a video stream from its original pane to another pane, initiate a
"drag and drop" by placing the pointer on the video pane or on the camera
name and pressing and holding the left mouse button. The "drag and drop"
operation causes the selected camera's video to be removed from the
original pane and to appear in the newly selected pane.
If a video stream is "dropped" into a video pane where a video stream is
already playing, the new video stream replaces the old video stream.
Customizing The Video Window
The appearance of the Video Window can be customized by:
1.
2.
3.
Dragging video pane borders to resize the video panes.
Merging video panes to create larger video panes.
Zooming video panes to increase their size and to display high
resolution video.
These operations are described in detail in the SiteWatch Situational
Awareness System User Guide, document number URG-9106-001.
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The Menu Bar
The Menu Bar is located across the top of the ViewWatch screen. The right
side of the bar contains the following menus:
•
•
•
•
•
•
•
•
Mode
Define
Windows
Reports
GateWatch - only if the GateWatch module is installed
Tools
Monitors - only if there are secondary monitors
Actions
To the right of the menus are action icons. The action icons are displayed
only when necessary.
Click to display the Map Window
Click to display the Browse Controls Window
Click to un-do a zoom operation
Click to perform a customizable action
The left side of the Menu Bar contains:
•
•
•
•
•
•
Mode indicator - Live or Browse
Secondary monitor indicator - only if there are secondary monitors
Armed status indicator
CPU utilization display
Current user name
Real-time clock
The Mode Menu contains menu items labeled Live and Browse. Clicking
Live places the ViewWatch screen in Live Mode. Clicking Browse places
it in Browse Mode. The Mode Menu is visible only if you have the
Investigator or Administrator Role. Figure 9-19 shows the Menu Bar when
in Live Mode.
Figure 9-19. Menu Bar In Live Mode with Admin Role
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To the right of the Mode Menu is the Define Menu. The Define Menu
contains menu items used to launch definition dialogs: Define Events,
Define Zones, Define Cameras, Define Maps, Define Sites, and Define
Permissions. These will be discussed in detail later. The Define Menu is
visible only if you have the Administrator Role.
The next menu is the Windows Menu. The Windows Menu contains menu
items used to view the Map Window, and to list all servers, cameras and
zones at the site.
The next menu is the Reports Menu. The Reports Menu contains menu
items used to produce all of the ViewWatch reports.
The next menu is the GateWatch Menu. The GateWatch Menu contains
menu items used to define third-party security devices, and to produce
GateWatch reports. This menu is visible only if the optional GateWatch
module is installed.
The next menu is the Tools Menu. The Tools Menu contains menu items
used to control the configuration of the video panes, set various options,
and perform image export operations.
The next menu is the Actions Menu. The Actions Menu contains menu
items used to arm and disarm the system, control alert responses, logon,
load sites, manage presets, and control cameras. The Actions Menu also
contains menu items for Help and Exit.
The menus and menu items that are visible depend on the current user’s
permissions role. Figure 9-20 shows the Menu Bar for someone with the
User Role.
Figure 9-20. Menu Bar In Live Mode with User Role
When in Browse Mode, controls used to view archived images are
displayed in a floating Browse Controls Window. The Browse Controls
Window can be moved to any convenient position on the desktop, or
closed. Figure 9-21 shows the Browse Controls Window.
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Figure 9-21. Browse Controls Window
Buffer Size
The Buffer Size dialog provides an interface for setting the video buffer
size for a specific camera or for the specific ViewWatch station.
Setting Buffer Size For A Specific Camera
Video buffer size can be set for a specific camera. The setting is in effect
only for that specific camera at that specific ViewWatch station. The setting
remains even when ViewWatch is stopped and restarted. Figure 9-22 shows
the buffer size dialog box.
Figure 9-22. Specific Camera Buffer Size Dialog
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Follow the steps below to set the buffer size for a specific camera.
•
•
•
•
Right-mouse click on the video pane of the camera for which you want
to set the buffer size.
Click on the pull-down menu tab to display the default setting plus
options ranging from 500ms to 2000ms. Default settings are 500ms for
SIF and 800ms for QSIF.
Select a setting.
Click OK to save the selected buffer size and close the dialog box. The
new buffer size will be started.
Buffer sizes set with the Buffer Size Dialog override those set by the
Options dialog.
Setting Options For A Specific ViewWatch Station
The Options Dialog provides an interface for setting options for a specific
ViewWatch station. All options are in effect only for that specific
ViewWatch station, and persist when ViewWatch is stopped and restarted.
This dialog is displayed by clicking on the Options item in the Tools Menu.
Refer to Figure 9-23.
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Figure 9-23. Options Dialog
Setting The Video Buffer Size Option
The Options Dialog allows you to change the default video buffer sizes for
SIF and QSIF MPEG, and Motion JPEG video streams. The SIF and QSIF
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buffer selection range from 500ms to 2000ms. The Motion JPEG buffer
selection ranges from 1000ms to 9000ms. Smaller buffers offer less video
latency, but may cause video interruptions or “jitter” on slower networks.
Larger buffers result in more video latency but may eliminate video
problems.
Setting The Popup Messages Options
The Options Dialog allows you to control which popup messages appear on
your ViewWatch station. You can individually enable or disable the
following messages:
•
•
•
•
•
•
Motion Alarms
Audio Alarms
Device Alarms
Panic Button Alarms
Camera Temperature Alarms
System Error Messages
Setting The Camera Controls Preload Option
The Options Dialog allows you to set whether or not to preload camera
controls such as zoom, focus, pan and tilt when you load a site. The
choices are Always, Background and Never. Preloading camera controls
eliminates any delay when the Camera Controls window is opened, and is
usually recommended. However, preloading camera controls can make the
load time excessive when loading a site with a very large number of
cameras. If you select Background, the camera controls are loaded by a
background task after the site has been loaded and displayed. This option
is appropriate for loading large sites on fast computers. If you select Never,
camera controls are not loaded until the Camera Controls window is
opened. This option is appropriate for loading large sites on slower
computers, or where the camera controls are seldom used.
Setting The Camera Controls Preload Option Default
Use the e-Watch Server App (Chapter 4) to change the registry setting
PreloadCameraControls.
Setting The Pelco Dome Camera Pan/Tilt Sensitivity Option
The Pelco Dome Camera pan/tilt control in ViewWatch provides a way to
pan and tilt the camera from a ViewWatch station. The sensitivity option
provides a way to tune the control for best performance on your network.
Sensitivity values range from 5 to 20. Lower values make the control more
sensitive but may cause latency or delay, or even faulty operation, on busy
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networks. Higher values reduce latency and can correct faulty operation,
but make the control less sensitive.
Setting The Zoom Factor Option
When you double-click on a video pane, or when an alertable event occurs
related to a camera, the affected video is displayed in high resolution and
the video pane is enlarged. The new size of the video pane is determined by
applying the Zoom Factor to the original size of the high resolution video
image. By adjusting the Zoom Factor option, you can control how much
the video pane is enlarged.
Setting the Startup Event Schedule Option
The Startup Event Schedule Option allows you to specify which event
schedule, if any, should be activated when you log on to ViewWatch. See
Chapter 10 for details about setting up Events and Schedules.
Video Walls
The term “video wall” refers to one or more video montitors arranged to
form a single large display screen as illustrated in Figure 9-24. ViewWatch
offers a set of features designed specifically for use with a multi-monitor
video wall.
Figure 9-24. Video Wall
Scalability
ViewWatch will automatically resize to fit any size video monitor and can
display a virtually unlimited number of video panes arranged in any
number of rows and columns. The number of video streams you can
simultaneously display is limited only by the capabilities of your
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computer’s CPU and graphics display processors. Using today’s advanced
processors, you can use ViewWatch to display dozens of high resolution
video streams. Video panes can be stretched, compressed or merged to
form a virtually unlimited number of display configurations. ViewWatch
windows can be maximized to an individual monitor, or expanded so that
several monitors are used to display a single ViewWatch window.
Auto Loading With Presets And Logon Selection Files
Starting and loading all of the software for a video wall by hand can be a
time-consuming procedure. To address this problem, ViewWatch supports
auto loading with presets and logon selection files. The first step is to save
a preset:
1.
2.
3.
4.
5.
Arrange ViewWatch with the desired number and configuration of
monitors, video panes, maps etc.
Click Actions in the ViewWatch menu bar.
Click Manage Presets.
Click New.
Enter a preset name, then click Continue.
All of the ViewWatch settings are saved in the preset on the e-Watch server.
The next step is to save the desired logon selections.
1.
2.
3.
4.
Open the ViewWatch logon screen by entering the following URL:
http://<server>/ewatch/default.asp.
Enter the desired logon selections including the name of the preset
created above, and the required user ID and password.
Click the Save As File button.
Enter a file name and click OK.
The logon selections are saved in the named file on the e-Watch server.
The last step is to create an Internet Explorer shortcut to launch ViewWatch
using the saved selections and preset.
1.
2.
3.
4.
Drag an Internet Explorer icon onto the desktop to create a shortcut.
Rename the shortcut if desired.
Right-click the shortcut and click Properties.
In the Target box, to the right of “iexplore.exe”, add
http://<server>/ewatch/
default.asp?file=<filename> where <filename> is the
name of the logon selections file you saved above.
Click OK.
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If you want to launch ViewWatch in Internet Explorer “kiosk” mode with
no header or footer bars, add the “-k“ option as shown in this example:
"C:\Program Files\Internet Explorer\iexplore.exe" -k http://10.0.0.1/ewatch?file=demo
To launch ViewWatch, just double-click your new Internet Explorer
shortcut. ViewWatch will automatically load all of your settings and preset
selections. If you have more that one instance of ViewWatch running on
your video wall, you can make a shortcut for each of them and execute the
shortcuts in a Windows command file.
WARNING - Logon selection files save the user ID and password required to log on to
ViewWatch. While the password is saved on the e-Watch server in an
encoded form, take precautions to safeguard access to these files. It is best
to use logon selection files only in secure areas.
Window Positioning
Most video walls include software to re-size and re-position windows on
the various monitors. This software can be difficult to use and may not
work well with Internet Explorer windows. e-Watch provides a
“PositionWindow.exe” command-line program to simplify re-sizing and repositioning windows. The program file is located on the e-Watch server in
the folder named C:\e-watch\exe. PositionWindow.exe is ideally suited for
working with Internet Explorer windows but can be used to re-size and reposition any program window.
To display the program’s help text just type the program name without any
command line options: PositionWindow.exe.
To display the current size and position of an open window, type the
program name followed by the window title:
PositionWindow.exe ViewWatch.
The window title is normally displayed in the window’s title bar. You do
not need to type all of the window title, just enough to uniquely identify the
window you want to position. The window title is case-sensitive.
If you have launched ViewWatch in Internet Explorer “kiosk” mode as
described above, then the window’s title bar is not displayed. You can
reveal the window title by hovering your mouse pointer over the “e” icon
on the left side of the ViewWatch menu bar.
If you plan to launch more than one instance of ViewWatch, you need to
give the windows unique window titles so that PositionWindow.exe can
distinguish between them. The “Window ID” logon selection is provided
for this purpose and is appended to the ViewWatch window title. For
example, if you enter “2” in the Window ID selection, the resulting
window title will be “ViewWatch2 ...“.
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To re-size or re-position a window, type the program name followed by the
the window title and one or more of the following switches (all
measurements are in pixels):
•
•
•
•
•
•
-L:left re-positions the window to the left (horizontal) position specified by left.
-T:top re-positions the window to the top (vertical) position specified
by top.
-W:width re-sizes the window to the width specified by width.
-H:height re-sizes the window to the height specified by height.
-P:pause pauses the number of seconds specified by pause before looking for the window. This option is useful if the program needs some
time to initialize before its window is displayed.
-X:timeout times out after the number of milliseconds specified by timeout. This option is useful if the window may or may not be running.
Note that when a video wall is composed of multiple monitors, it is
common for some of the positioning values to be less than zero if the
window is to the left of, or above, the primary monitor.
PositionWindow.exe can be employed in a Windows command file along
with the Internet Explorer shortcuts described above to create a customized
one-click video wall launch utility. An example Windows command file is
shown in Figure 9-25.
Figure 9-25. Example Windows Command File
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CHAPTER 10
Presets And Preset Scheduling
A preset is a collection of all of the ViewWatch™ user interface settings,
including loaded sites, maps, video screen formats, video streams
displayed, and primary or secondary screens selected.
When you close ViewWatch, your current settings are saved as a preset
associated with your User ID. You can also save any number of named
presets for special purposes. You can schedule named presets to be loaded at
selected times.
Automatic User Presets
When you close ViewWatch, your current settings are saved as a preset
associated with your User ID. The next time you log on to ViewWatch, if
you check the “Load last settings” checkbox on the logon screen, this preset
is used to restore the ViewWatch interface to its previous state.
Saving A Named Preset
Suppose that during the lunch period you wish to focus your attention on
the cameras in and around the lunch room. You configure the ViewWatch
interface with a suitable number of video panes, and drag these cameras into
the panes. You might also put a Zone into one or more video panes. Once
the ViewWatch interface is set up to your satisfaction, follow these steps to
save the preset.
1.
2.
3.
4.
Click Manage Presets in the ViewWatch Actions Menu.
Click the Preset tab.
Click the New button.
Enter a name for the new preset, then click the Continue button.
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Loading A Named Preset
Each day prior to the lunch period, you can use your named preset to set up
the ViewWatch interface to monitor the lunch room cameras. Follow these
steps to load a named preset.
1.
2.
3.
4.
Click Manage Presets in the ViewWatch Actions Menu.
Click the Preset tab.
Click the preset name in the presets window to highlight it.
Click the Load button.
Scheduling Named Presets
Named presets can be scheduled to be automatically loaded on selected
days at selected times. Your lunch preset can be scheduled to be
automatically loaded each weekday five minutes prior to the beginning of
the lunch period. Follow these steps to create a Scheduled Event that loads
a named preset.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
Click Manage Presets in the ViewWatch Actions Menu.
Click the Schedules tab.
Click the Add button to create a new schedule.
Enter a name for the schedule, then click the Continue button to
display the scheduling calendar.
On the selected day, click the “plus” icon to display the Scheduled
Event screen.
Enter a name for the event.
Click the “calendar” icon to select a different Date, if necessary.
Click the “clock” icons to select the Start and Stop times.
Click the “arrows” icon to select a Recurrence, if desired.
Select a priority from the Priority pulldown list.
Click the Add button to display the Event Action screen.
Select “Presets” in the Available pulldown list.
Click the named preset in the Available window to highlight it.
Click the “left” (“<“) icon to move the named preset from the
Available window to the Scheduled Action window.
Click the Continue button.
In the Scheduled Event window, click the Continue button.
Verify that the new schedule appears on the calendar on the correct
days.
Click the “close” (“x“) icon in the upper right corner of the
Scheduled Action window to close the window.
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Scheduling Multiple Named Presets
You can follow the procedure described above to create Scheduled Events
that load a named preset on multiple days, or that load multiple presets at
different times on the same day.
If you schedule multiple presets to be loaded on the same day, the order in
which the presets are loaded is determined by the Scheduled Events’ start
times. The preset with the earliest Scheduled Event start time will be
loaded, and will remain loaded until the Scheduled Event expires or the
ViewWatch interface is changed manually. When that Scheduled Event
expires, the preset with the next earliest Scheduled Event start time is
loaded, etc.
You can modify the order in which presets are loaded by setting the
Scheduled Event’s priority.
1.
2.
3.
4.
5.
6.
7.
Click Manage Presets in the ViewWatch Actions Menu.
Click the Schedules tab.
Click the schedule name to select it.
Click the Edit button.
In the calendar view, click the Scheduled Event name to display the
Scheduled Event screen.
Select a new priority from the Priority pulldown list.
Click the Continue button.
A preset is always loaded at the Scheduled Event’s start time, unless a
preset with the same or higher priority Scheduled Event is already loaded.
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CHAPTER 11
ViewWatch™ Camera Setup
Overview
This chapter describes how to install a camera in an existing e-Watch
network. It is assumed that:
•
A SiteWatch server has been installed and configured.
•
The network switches and hubs have been installed and configured.
•
The necessary Ethernet cable has been installed and verified.
This information is also useful for testing, verifying, or configuring a
camera prior to final installation in its desired location.
Alternately, you may use the “Camera Configuration Utility”. See Chapter
20 for a complete discussion.
Apply Power
The e-Watch cameras and encoders have a wide array of power options.
Please consult the specific camera model manual for information on power
specifications.
When power is applied to the camera, the three front panel LED's will
illuminate briefly. The red and green LED's will light first, followed by the
blue LED. The blue LED will then extinguish until the camera connects to
the network server.
Connect The Network Cable
Insert the Ethernet connector into the rear panel receptacle. After 1-2
seconds, the blue LED will illuminate, indicating a successful connection to
the network server.
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Configure The Camera
A working ViewWatch™ Monitor Station may be used to configure the
camera by following the steps below. Refer to Chapter 20 for an alternative
method.
To configure a new camera, click Define Cameras in the Define Menu.
The Canera Definition dialog box appears, as shown (Figure 11-1)
.
Figure 11-1. Camera Definition Dialog Box
This dialog box contains a list of all known cameras on the e-Watch
network. Note the listing for New Camera X. When a new camera is added
to the network, it is assigned a default New Camera name.
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To configure your camera, select it from the list and click Edit. A new
dialog box appears, as shown: (Figure 11-2).
Figure 11-2. Individual Camera Definition Dialog Box
The Camera Definition dialog is used to configure the camera. This dialog
is divided into four tabbed screens for SETUP, IP, and CONTROL, and
WIRELESS. The wireless tab only appears with e-Watch wireless
cameras.
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Setup Tab
The fields on the Setup tab are as follows (Table 11-1).
Table 11-1 Setup Dialog Definitions
ID Number
Automatically system assigned device ID. This ID is not editable.
Camera Class
This displays the camera class. Camera classes are available for e-Watch
cameras and third-party cameras.
MAC Addres:
This displays the actual MAC address of the camera's Ethernet interface.
This information is read-only; the Ethernet MAC address cannot be altered
by the user.
IP Address
This displays the IP address used by the camera. This IP address is normally assigned dynamically by a DHCP server, but may be set as a static
IP address under the IP tab. This information is read-only.
Camera Model
The camera model.
Friendly Name
A user-friendly name for the camera may be entered here. The name
entered here will then appear in the camera list.
Description
A free-form description of the camera.
Archive High-Res
Video
When checked, the server will record SIF MPEG video from this camera
whenever the camera detects activity within its field of view.
Archive Low-Res
Video
When checked, the server will record QSIF MPEG or MJPEG video from
this camera whenever the camera detects activity within its field of view.
Archive JPEG
When checked, the server will record still-frame JPEG images captured by
this camera whenever the camera detects activity within its field of view.
Archive Audio
When checked, the server will record audio from this camera whenever
the camera detects sound that exceeds the Vox level (audio-equipped cameras only).
Archive Audio With When checked, the server will record audio from this camera whenever
Motion Alarm
the camera detects a motion alarm (audio-equipped cameras only).
External Device
This drop-down menu is for selection of a menu of supported third-party
devices, such as a pan/tilt device.
Panic Button Name
A descriptive name may be entered here. It is displayed in alert dialogs
when the camera detects a panic button event.
Alert If Offline
When checked, the server will send popup and e-mail notifications if the
camera is offline. If the camera will be offline for an extended period of
time for maintenance or repair, you can uncheck this field to suppress the
notifications
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IP Tab
The IP tab displays this screen (Figure 11-3). This screen allows the user to
edit the camera's IP configuration, and is divided into two tabbed screens
for TCP and MULTICAST.
IP TCP Tab
.
Figure 11-3. IP TCP Tab Display for Camera Definition Dialog
If Automatic IP Address is selected, then the camera will attempt to obtain
an IP address from a DHCP server when the camera is first powered-on. If
automatic is selected, the IP Address, Subnet mask, and Gateway entries
are grayed-out.
If the Fixed IP Address is selected, the camera will use a static IP address
after it is powered-on. The three following lines allow the user to enter a
static IP address, Subnet mask, and Gateway address. Your system
administrator will provide these addresses. These addresses will be stored
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in non-volatile Flash memory inside the camera, and will be used each time
the camera is powered on. Changing the IP Address will cause all Monitor
Stations currently viewing the video to switch to a new IP Address.
If the Automatic e-Watch Server Address button is selected, the camera will
obtain the address of the network e-Watch server via DHCP during poweron. The following entry line will be grayed out.
If Fixed e-Watch Server Address is selected, the camera will always use the
IP address entered in the following line. This IP address is also stored in the
camera’s non-volatile Flash memory.
If Automatic Time To Live (TTL) is selected, the camera will attempt to
obtain a TTL value from a DHCP server when the camera is first powered
on. If Fixed TTL is selected, the camera will always use the TTL value
entered on the following line.
IP Multicast Tab
Figure 11-4. IP Multicast Tab Display for Camera Definition Dialog
If Fixed Multicast Addresses is selected, the camera will use the default
multicast addresses shown in the Multicast Addresses section in Chapter 4.
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If Automatic Multicast Addresses is selected, the multicast addresses the
camera will use for each video stream are obtained using the Multicast
Address Dynamic Client Allocation Protocol (MADCAP). If you want the
camera to obtain the addresses from a particular DHCP server, enter the
server’s IP address. If you leave this line blank, addresses will be obtained
from any DHCP server that replies to the camera’s MADCAP request. If
you want the camera to obtain the addresses from a particular multicast
address scope, enter the name of the scope. If you leave this line blank,
addresses will be obtained from any multicast address scope. Note that the
multicast address scope names are case-sensitive and must be spelled
exactly as shown on the DHCP server. For more information about setting
up a MADCAP server, see the Multicast Address Dynamic Client
Allocation Protocol section in Chapter 4.
Control Tab
The Control tab displays the following dialog box (Figure 11-5). Note that
this dialog box is subdivided into six tabbed pages for CAMERA,
PICTURE, STREAMS, JPEG, AUDIO and ENCODER.
Figure 11-5. Control Tab Screen from Camera Definition Dialog Box
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Camera Tab
The Camera tab shown here (Figure 11-5), displays the camera control
dialog. In it you will find the extended set of camera video controls.
Different cameras support different sets of video controls. Some cameras
may have more capabilities than others. The system will display the
available controls for that specific camera. If Auto is engaged on any
controls, the manual control for that feature is inoperative. Table 11-2
describes the controls.
Table 11-2 Explanation of Camera Controls
Control
Function
Zoom
Controls the camera's zoom in/zoom out feature
Focus
Controls the camera's focus
Iris
Controls the iris of the camera - increases or reduces the
amount of light entering the camera
Gain
Controls the camera's amplification of available light
Shut
Controls the shutter speed of the camera
Aper
Controls the camera's aperture
Bright
Controls the brightness of the video displayed from the camera
AEComp
Adjusts the internal Auto Exposure brightness range
Backlight
Compensates for a high degree of illumination which
obscures an image
Low Light
Activates the camera’s low light mode
AE Auto
Sets all Auto Exposure controls to auto
AE Manual
Sets all Auto Exposure controls to manual
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Picture Tab
The Picture tab shown here (Figure 11-6), provides a set of video controls
for the camera. Each slide bar control is marked with a small box
representing the camera's default setting. Table 11-3 describes the controls.
Figure 11-6. Picture Tab Screen from Camera Definition Dialog Box
Brightness
Table 11-3 Explanation of Picture Controls
Controls the brightness of the video displayed from the camera
Contrast
Controls the contrast of the video displayed from the camera
Saturation
Controls the saturation - the degree of difference between
colors of the same intensity
Hue
Controls the color balance of the video displayed from the
camera
Streams Tab
The Streams tab provides a set of ON/OFF buttons for the camera's three
video stream types: the High Resolution JPEG stream, the Low Resolution
Video stream (QSIF), and the High Resolution Video stream (SIF).(Figure
11-7). The High Resolution JPEG stream has a protocol option, TCP or
UDP. The two main video streams QSIF and SIF also have a unicast
option. When set to unicast mode the cameras will create a unicast stream
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to the server and the server will then multicast the video. This feature
allows the cameras to be placed in different locations and still be able to be
viewed as if they were installed on a local network. For Low Resolution,
the user has a choice of QSIF MPEG or Motion JPEG. If Motion JPEG is
chosen, the user can set bandwidth and whether to optimize frame rate or
image quality. The camera will adjust the other property so that the
maximum bandwidth is never exceeded. Changing the low bandwidth
stream type will cause all Monitor Stations currently viewing the video to
switch to the new stream type. The Set As Default button causes the
current Motion JPEG settings to be saved as the system default settings.
There is also a Save As Startup button. This button will save the current
stream settings in the camera, and the camera will use them at startup.
Figure 11-7. Streams Tab Screen from Camera Definition Dialog Box
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JPEG Tab
The JPEG tab displays controls for the JPEG image quality, Motion Detect
Sensitivity, and Motion Detect Masking (Figure 11-8). A Resolution pull
down menu allows selection of Full size, SIF, or QSIF JPEG images.
Figure 11-8. JPEG Tab Screen from Camera Definition Dialog Box
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JPEG image quality is controlled by the Quality slide control. Note that
increasing the image quality results in larger JPEG files stored on the
server's hard drive.
The Image Rate control sets the frame rate of the still-frame JPEG images.
The two motion detection sensitivity controls set the behavior of the
motion detection algorithm. JPEG images are saved on the hard drive only
if motion is detected. For each pixel in the image:
•
The Threshold control determines how much a pixel must have
changed between the last image and the current image, before the
algorithm counts it as having changed.
•
The %Changed control determines how many of the pixels in the image
must have changed before the algorithm concludes that motion has
occurred.
NOTE: Setting both the Threshold and %Changed controls to 100 disables the motion
detection algorithm, and all JPEG images will be saved on the hard drive.
The Motion Detect Mask allows regions of the camera’s field of view to be
masked. Motion is never detected in masked regions. Masks are useful to
restrict the motion detection algorithm to specific regions of interest. Click
the Mask All button to mask all regions. Click the Clear button to unmask
all regions. Click the Invert button to change masked regions to unmasked
regions. Click a region to mask or unmask the region. Drag a region to
mask or unmask multiple regions.
Audio Tab
The Audio tab displays controls for the camera’s audio stream, if equipped
(Figure 11-9).
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Figure 11-9. Audio Tab Screen from Camera Definition Dialog Box
There are two audio input jacks on the e-Watch audio card, Line In and
Microphone. The audio input can be switched between these two inputs.
Mic Gain increases the audio level on the Microphone input. Audio Gain
increases the audio level of all audio output. Vox Level sets the audio
output level at which the camera will detect an audio event.
The VU Meter is provided as an aid to setting the audio properties. The
current audio output level is represented as a bar that extends from the left
side on the meter (minimum audio level) to the right side of the meter
(maximum audio level). The portion of the bar below the Vox Level is
represented in green, while the portion of the bar above the Vox Level is
represented as red. A vertical line marks the highest audio level detected.
The highest audio level mark can be reset by clicking anywhere in the VU
Meter.
If Save JPEG On Vox is checked, then the high resolution JPEG images
will be archived on the server whenever a vox event is detected (provided
that Archive JPEG is checked on the Setup tab) even if no motion event is
detected. JPEG images will be saved for the number of seconds selected
after the vox event.
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There is one speaker output on the e-Watch audio card that can be
connected to a powered speaker. Audio sent from ViewWatch to the camera
(see Push-To-Talk) is played on the speaker output. The audio is half
duplex. That is, when the camera is playing audio on the speaker output,
the microphone and line inputs are temporarily disabled and the camera
streams the incoming audio instead. That way, other ViewWatch stations
hear both sides of the conversation and both sides of the conversation are
recorded in the archive database.
The size of the camera’s audio receive buffer can be adjusted to smooth out
network jitter. An output level, or speaker volume, control is also provided.
Encoder Tab
The Encoder tab displays the camera model code, as shown in
Figure 11-10.
Figure 11-10. Encoder Tab Screen from Camera Definition Dialog Box
The Camera LEDs buttons allow the diagnostic LEDs on the front of the
camera to be turned on and off. You may want to turn the LEDs off for
normal operation if the camera is housed within a dome or other enclosure
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that reflects the light from the LEDs. Otherwise, leaving the LEDs on is
recommended.
The Encoder tab also displays the current Firmware revision of the camera.
Newer Firmware may be loaded into the camera from a properly
configured TFTP server by pressing the Download Firmware button
(Figure 11-10).
The Encoder tab may also display specialized controls for camera or
encoder models with additional capabilities. For example, some encoder
models have two auxiliary video inputs and an S-video input. So the
Encoder tab for this device displays a video input selector. Other options
this may be displayed are:
•
Pan/Tilt Orientation. This setting controls the orientation of a pan/tilt
camera. Some cameras are inverted, and this setting enables standard
operation of pan/tilt controls.
•
Video Source. This setting allows the user to select the video input
from the encoder. “Main” represents the internal camera. Aux and SVideo are external inputs on the encoder.
•
Encoder Card And Power Supply Temperature. This display shows
the current temperature of the encoder card or power supply, if the
camera is equipped with these sensors.
•
Download Firmware Button. Left-clicking this button causes the
camera to download new firmware from the configured TFTP server.
•
Reset Encoder Button. Left-clicking this button causes the camera to
perform a software reset.
Wireless Tab
The Wireless tab displays camera definition for a wireless camera. This tab
only displays if the camera is wireless. The wireless section is organized
into three tabbed sections: System, WEP Keys, and RF Net. See Figure 1111.
Note
All new wireless cameras MUST be configured with the stand alone
Wireless Configuration Utility before they are installed. Please refer to
Chapter 21
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Figure 11-11. Wireless Camera Definition Window - System Tab
The System tab (Figure 11-11) displays settings for the following:
•
•
•
•
Friendly Name: This setting will add a name to the camera. You can
use this name to quickly find the camera in the AP (Access Point) setup
or control screen.
SSID 1 thru 3: This is the SSID of the AP you want the camera to associate with. You may enter up to three, for 3 different access points.
AP MAC 1 thru 4: This is the MAC address of the AP you want the
camera to associate with. If you do not enter a MAC, the camera will
ignore this capability. You may enter up to 4 MAC addresses for 4 different access points.
Antenna Mode (Receive and Transmit): This setting controls the
antennas on the wireless camera for receive and transmit.
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Figure 11-12. Wireless Camera Definition Window - WEP Keys Tab
The WEP Keys tab (Figure 11-12) contains the controls for WEP.
This part is optional. Do this only if the AP the camera will associate with
has WEP encryption. The camera allows you to store up to 4 WEP keys,
however only one will be used (The transmit key). You can tell the camera
which key to use by selecting it to be the transmit key, do this after you
entered the key in the text field. The keys can be entered in either ASCII or
hex. To select the method of entry, click on the WEP Key Entry Method
selection. The camera supports either 40 or 128 bit WEP keys. Select the
key size for the key you are entering. Once a key has been entered into the
camera, it will alert you by showing an “Already Set” message in front of
the key.
Note
It is preferred that the WEP Keys be set up by the stand-alone Wireless
Configuration Utility.
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Figure 11-13. Wireless Camera Definition Window - RF Tab
The RF Net tab (Figure 11-13) contains the following controls.
•
•
•
•
•
•
Transmit power
Data retries.
Fragment Threshold
RTS Threshold
RTS retry limit
Usage of short radio headers.
e-Watch Auto-Remove Feature
The e-Watch system automatically removes cameras that are no longer
connected to the server. When a camera is assigned to a server, the camera
IP Address is stored in the server database. If a camera is disconnected
from the assigned server and connected and re-assigned to a new server, the
first server will poll looking for the camera based on the stored IP address.
When the server detects that the camera has been re-assigned, it deletes it
from its database.
Adding The New Camera To A Map
To view the camera's video, an icon representing the camera must be added
to the map on the Monitor Station. This section describes how to add the
New Camera to the map.
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In the ViewWatch Menu Bar, click Define Maps in the Define Menu.
The Define Maps screen (Figure 11-14) provides a set of controls to
configure the maps of the site, as well as to add and annotate camera icons
to a map.
•
The Server drop down list contains all local and remote SiteWatch
servers. This list is displayed only if there are one or more remote
servers connected.
•
The Sites list contains a list of all sites known to the SiteWatch server.
Each site has associated maps, which may contain icons representing
cameras installed on the system.
•
The Cameras list contains a list of all cameras recognized by the
SiteWatch server.
•
The Devices list contains a list of all related devices supported by the
optional GateWatch™ Third Party Integration Software, such as third
party sensors or security systems.
To add your new camera to the current map, proceed as follows:
Figure 11-14. Define Maps Dialog Box
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On the drop-down Map list preloaded with existing map files (Figure 1115), select the map to which you wish to add the New Camera. In this
example, the Demonstration Building map will be selected.
Figure 11-15. Define Maps Drop Down Map List
The Map Pane now displays the selected map (Figure 11-16). To add a
camera to the map, simply drag the desired camera from the Cameras List
to the desired spot on the map
Figure 11-16. Map Pane Display With Chosen Map Displayed
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A new dialog box will pop up (Figure 11-17). This dialog box allows you
to point the camera icon in an appropriate direction. This dialog also allows
you to give a short 'tag' name to the camera. This Tag is displayed on the
icon. It is limited to 3 characters.
Figure 11-17. Define Maps Camera Icon Dialog Box
Click OK when done. Closing the dialog causes the map displayed in the
Map Window to be updated with any changes made.
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At this point, the camera icon has been added to the map (Figure 11-18).
Click Save to save the revised map, then click OK (in the lower right) to
exit the map menu
Figure 11-18. Define Maps Dialog Box With Added Camera
The newly added camera will be displayed in the ViewWatch Map
Window.
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CHAPTER 12
Video Filter
The e-Watch video filters allow the user to view the live or stored video.
These filters must be installed on each ViewWatch™ station. The filters are
downloadable DirectShow components that allow the ViewWatch station to
"decode" the video streams. Updates to the video filters are automatically
downloaded from the e-Watch server. This action ensures that the newest
filters will always be installed, because the system will upgrade any
outdated filters.
Installation
Unlike earlier versions of SiteWatch, installation of the video filters is
completely automatic. When the ViewWatch logon screen is loaded on a
computer for the first time, the screen will download and install the
ViewWatch ActiveX control. Thereafter, the ViewWatch ActiveX control
will monitor the installed versions of the filters and update them when
required.
Manual Filter Installation
If the automated filter installation procedure fails for any reason, the filters
can be installed manually. Locate the file “e-WatchFilters.exe” in the
“installers” folder on the SiteWatch CD. You may copy this file to
removable media if you desire. Execute the file to install the filters.
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CHAPTER 13
Maps And Sites
Maps and Sites are an integral part of the e-Watch® Situational Awareness
System. The SiteWatch server can store numerous JPEG or GIF maps.
These maps can be hierarchical; e.g., it is possible to have a master map of
an entire building, as well as different maps displaying each floor of a
building where e-Watch cameras are located.
Sites allow a user to create a logical grouping of maps. Each site can contain
multiple maps for display. An example of such a grouping would be a
building in which the site would contain a map of each floor. This
configuration allows the user to view different cameras from each floor or
all of the cameras from a single floor. All of the maps are available from a
single pull-down list.
While it is possible to build sites independently of creating maps, it is better
to create all of the maps for a site first. This allows the user to select the
maps as they are creating the site. Sites can be updated at anytime. Maps
can be removed or added to a site when needed.
Maps
Maps are used as a graphical representation of the building or area that
contains the e-Watch cameras. Before a map can be installed on the
SiteWatch system, a map image must be created. The steps for installing a
map are as follows.
Create a map image of the area you want to represent. The image must be in
either JPEG or GIF format. Any size image can be used, but images that are
510 pixels x 510 pixels work best. Save the newly created image to your
SiteWatch
server.
Save
the
image
under
the
path
c:\ewatch\mapfiles\<filename>, where <filename> is the
name of your new image file.
In the ViewWatch station Define Menu click Define Maps. This will bring
up the Define Maps Window. From this window you can create a new map
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instance or edit a pre-existing map instance. To create a new instance of a
map, follow these steps:
1.
2.
Start a ViewWatch session and log on as an administrator.
Click Define Maps in the Define Menu. The Define Maps dialog
opens.
3.
Select a map from the Map list. The map image is displayed.
4.
If one or more remote SiteWatch servers are connected, the right side
of the dialog box will display a drop down list of SiteWatch servers.
Select a SiteWatch server to display the data from that server.
5.
The right side of the dialog box contains a list of site names, a list of
camera names, and (if GateWatch is installed) a list of third-party
device names. Names and icons can be "dragged" using the mouse.
Position the mouse over a name or icon, press and hold the left mouse
button, then move the mouse. Release the left mouse button to "drop"
the name or icon.
6.
Drag a site name from the list and drop it on the map image to create
a "site “hotspot.” Site hotspots are used to quickly load the associated
site into the ViewWatch screen.
7.
Drag a camera name from the list and drop it on the map image to
create a "camera hotspot." The camera hotspot location on the map
image should correspond to the associated camera's physical location.
Camera hotspots are used to view and control the associated camera.
8.
When a camera is dropped onto the map, a camera icon appears on
the map and the Map Tag dialog opens.
9.
Enter a one- to three- character tag to be displayed over the icon to
help identify the camera.
10. Click and hold the arrow buttons to rotate the icon to represent the
camera's physical orientation.
11. Click the OK button.
12. If you have the optional GateWatch™ Third-Party Integration
Software, drag a device name from the list and drop it on the map
image to create a "device hotspot.” Device hotspots are used to locate
the device in relation to the cameras.
13. Remove a hotspot from the map by dragging it from the map image
and dropping it anywhere outside the boundary of the map image.
14. Click the Save button.
IMPORTANT: If you do not click the Save button, your changes will not be saved and
the map will revert to its previous configuration.
15. Click the OK button.
You now have a newly created map instance. The map will not be visible
from ViewWatch until you add it to a site.
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Sites
From Define Maps window, click the Sites, Stations And Servers button.
This will bring up the "Site, ViewWatch Station and Server Definition"
window. You can also bring up this window by clicking Define Sites in the
ViewWatch Define Menu. To create a new site, follow the next steps:
1.
2.
3.
4.
5.
6.
7.
Click the Add button, to put the window in new sites mode.
Enter a name for your new site in the name field.
From the Available Maps window, click on a map to include in your
site and click the add button.
Repeat step 3 above until you have added all the maps to be included
in your new site.
Click the update button to save your new site.
Click the OK button to close the "Define Sites And Monitor Stations"
window.
Click the OK button to close the "Define Maps" window.
To load your newly created site, click Load Site in the ViewWatch Actions
Menu. This will open the "Load Site" window. If one or more remote
SiteWatch servers are connected, a drop down list of SiteWatch servers is
displayed. Select a SiteWatch server to display a list of sites defined on
that server. Click on the site you want to load. Click the "Clear current
settings" check box to select it. Click the Load button.
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CHAPTER 14
Video
To display live video from a camera, first click the Live in the ViewWatch
Mode Menu. If you are logged on with the User Role, live mode is the
default and the Mode Menu will not be visible..
To View Video
Basics
1.
2.
3.
4.
Open the Map Window. You can click View Map in the Windows
Menu, or click the View Map icon in the Menu Bar.
Click on a camera icon in the Map window and "drag and drop" the
camera into a video pane. When the mouse pointer is placed over a
camera icon, it changes to the shape of a hand with a pointing finger.
If left to dwell for a brief moment, a text box will appear with the
friendly camera name. As you hold the mouse button down and drag
the camera off the map, the hand changes to a four-sided cross. As you
continue to drag the camera, it changes back to a hand when entering
the video pane. At this point, drop the camera. Live video from the
camera will be displayed. Drag and drop other cameras as desired
until all desired video panes are filled. The same camera's video may
be displayed in more than one video pane. The drag and drop operation may be terminated any time prior to dropping the camera in the
video pane.
Alternatively, click List Cameras in the Windows Menu to display
the list of cameras for your site. Double-click a camera, or click and
drag a camera from the list into a video pane. If video is already playing in the pane, the new camera's video will replace the old.
Alternatively, click List Zones in the Windows Menu to display the
list of defined zones.
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Details
In Live mode, the Video Window displays real time surveillance
information. Video may be displayed on additional, or secondary,
monitors. The primary screen is used to control the secondary monitors.
You can switch between the primary screen and the secondary monitors by
making the appropriate selection in the Monitors Menu (Figure 14-1).
Figure 14-1. Monitors Menu
Each monitor may be configured to display video from a different number
of cameras. To change the monitor being controlled, click on the menu
item corresponding to that monitor in the Monitors Menu (Figure 14-1).
The primary screen will display the video panes from the monitor selected.
To change the number of panes displayed, click Setup Video Panes in the
Tools Menu.
When the number of panes on a monitor is increased, the new panes will be
blank. The Map Window contains several icons representing cameras. To
display the video from a camera in a monitor's pane, drag the map icon for
that camera to the pane in which you would like the video to be displayed.
The video from that camera will appear in the pane. The text description of
that camera's location will appear below the display.
To view a list of cameras available, click List Cameras in the Windows
Menu. You may also view video from a camera by dragging it from this list
to the desired pane.
Example: You would like to display 16 panes on Secondary Monitor #1, and you want
the video from Camera #8 to be displayed in the first pane.
1.
2.
3.
Click on Secondary #1 in the Monitors Menu.
Click on Setup Video Panes in the Tools Menu.
In the Setup Video Panes dialog, select 4 rows and 4 columns, then
click the OK button.
4.
Drag camera #8
from the map to the first pane of the video display. Video from camera #8 will display in the first video pane (upper
left) as shown in Figure 14-2.
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Figure 14-2. 16 Video Panes Display
Viewing Video From Other Maps and Sites
e-Watch is designed to allow surveillance of multiple facilities or
campuses. Through use of Site and Map selections, it is possible to view
cameras and security device locations at any site. The controls to
manipulate the sites and maps are located at the top of the Map Window as
shown in Figure 14-3.
Figure 14-3. Sites and Maps Controls
Sites
The Site menu lists all sites under surveillance by your e-Watch system. To
view the list, click on the pull-down Site menu. To view a map of a site,
click on the name of that site. To access a site from this menu, it must first
be loaded.
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To load a site, click Load Site in the Actions Menu. Highlight the desired
site and click the Load button. If you wish to clear all loaded sites, check
. Click
to load the site. Figure 14-4
shows an example of how to select a site from the Site pull down menu
when several sites are loaded onto an e-Watch system.
Figure 14-4. Several Sites Loaded on an e-Watch System
Maps
Each site may contain different maps. For example, one site may be a
three-story building. To view different maps for a site, click on the pulldown Map menu and click the name of the map you want to see, as shown
in Figure 14-5.
Figure 14-5. Selecting a Map from the Pull Down Menu
Once a site and map have been selected, that site's video may be monitored
in the Video Window as previously described. Cameras from any position
on any map may be monitored from one location.
Control Icons
One or more control icons may be displayed beneath each video pane as
shown in Figure 14-6. The control icons provide useful information and
provide quick access to frequently use controls.
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Figure 14-6. Video Pane Control Icons
Click the Select Video Resolution icon to view low or high resolution
video.
If the Show Motion Detect Mask icon is visible, a Motion Detect Mask has
been defined for the camera (see Chapter 11 for details). Click the icon to
display the Motion Detect Mask. Click the icon again to resume the video
stream.
If the Audio icon is visible, the camera has audio capability. The audio
icon may have different appearances as shown in Figure 14-7. Left-click
the icon to mute or un-mute the audio. Right-click the icon to open the
audio dialog, as shown in Figure 14-8.
Click the View Images In Browse Mode icon to switch ViewWatch to
Browse Mode and load the archived images.
Figure 14-7. Audio Icon Appearances
Figure 14-8. Audio Dialog
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Camera Controls
e-Watch cameras can be controlled from the primary screen via the floating
Camera Controls window. Click Camera Controls in the Actions Menu to
open the Camera Controls Window, or right-click an active video pane and
select Camera Controls from the menu. The SiteWatch™ Situational
Awareness Software User Guide contains a complete description of the
controls available for different types of cameras.
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CHAPTER 15
Alarms and Alerts
Overview
Profiles
Profiles are selected days and times when motion or an event should cause
an Alarm. For example, a camera may be located such that motion during
daytime hours should not cause an Alarm, but motion during nighttime
hours or on weekends should cause an Alarm. Profiles provide a way to
limit Alarms to days and times when motion or an event is unusual and
should be investigated.
Alarms
An Alarm is an occurrence that is caused by motion, sound, an event, or a
panic button that the system detects. When an Alarm has been defined and
is turned on, motion or an event that occurs within a time period specified
by the associated Profile will cause an Alarm. Panic buttons always cause
an Alarm. An Alert is sent in response to an Alarm to alert response
personnel. Each defined Alarm has an associated status, which may be set
to "On" or "Off." If an Alarm is caused, but that Alarm's status is "Off", no
Alerts will be sent.
Motion
Motion alarms are defined by selecting a Camera and a Profile. Motion
detected on the selected camera during time periods specified by the
associated Profile will generate an Alarm and send Alerts.
Audio
Audio alarms are defined by selecting a Camera and a Profile, similar to
Motion alarms. Audio Vox events detected on the selected camera during
time periods specified by the associated Profile will generate an Alarm and
send Alerts.
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Events
Event alarms are triggered by a security device setup in your system using
the optional GateWatch™ Third-Party Integration Software. These devices
may include access keypads, smoke alarms, and perimeter security devices.
Events detected on the selected device during time periods specified by the
associated Profile will generate an alarm and send Alerts. For more
information on GateWatch, please refer to the GateWatch™ Third-Party
Integration Software Administration Guide.
Panic Buttons
Panic buttons are special transmitters that can send a signal to specially
equipped e-Watch cameras. Panic buttons are not associated with Profiles
and always cause Alarms.
Alerts
Alerts are sent in response to Alarms. The system can generate ViewWatch
popup alerts, pager calls, and e-mail messages. Once defined, Alerts may
be set to "On" or "Off." If an Alarm is detected, but the Alert's status is
Off, that Alert will not be sent.
ViewWatch Popup Alerts
When an alarm is detected, and the system is Armed, a popup window will
display on the ViewWatch screen with a description of the event and sound
an audible alarm. The audible alarm may be manually disabled if desired
by using the “mute” option in the computer’s sound control. Additionally, a
colored border will blink around the video pane of the camera that detected
the motion event. If the popup dialog is closed, a right click on the alarmed
camera’s video pane will display the popup alert dialog. The respective
camera icon on the map window will also blink. The blinking border color
can be selected and setup at the server using the e-Watch Server App.
ViewWatch can display up to three popup windows. If three popup
windows are displayed and another alert is received, the oldest popup
window will close and the new alert will display. When the system is
Disarmed, the camera icon and camera video border will blink if the Alert
is turned on, but the popup alert will not appear. The popup alert only
appears when the system is Armed. If a camera has both a Motion or Audio
alarm and a Panic Button alarm, the Panic Button alarm takes precedence.
Managing Popup Alerts With Multiple ViewWatch Windows
If you are running multiple instances of ViewWatch on a single computer,
popup alerts will be displayed in each ViewWatch window. This behavior
may be undesirable in some cases, for example, when all of the ViewWatch
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windows are in a single large video wall display. If you launch one or more
of the ViewWatch instances as a named station, then the popup alerts will
be displayed only on the named stations. See Chapter 8 for details on
defining named ViewWatch stations.
Panic Button Alarms
The e-Watch® Situational Awareness System can be configured to
interface with optional panic button devices. Panic button devices usually
consist of a transmitter that sends a signal to a receiver connected to an eWatch camera. Signals can be sent over hard-wired systems or via infrared
wireless. When the camera receives the signal, an alarm is displayed at the
ViewWatch station as described above. Some transmitter devices are in the
form of a “fob.” For example, many automobile keys now contain a
wireless fob that allows the owner to lock and unlock the car doors and turn
on/off the alarm. Most fobs are programmable, allowing different buttons
to be set for different activities. When an alarm is triggered by panic
button, the camera’s video pane displays a blinking colored border. The
border color corresponds to the number of the Panic button that was
pushed. If the camera has both Motion and Panic Button alarms, the Panic
Button alarm takes precedence. When the alarm dialog popup appears on
the ViewWatch station, it can be acknowledged, cleared, and closed by
right-clicking on the blinking video pane or camera icon. Figures 15-1 and
15-2 show popup windows for Motion and Panic alarm dialog windows,
respectively. Figure 15-3 shows the dialog box to acknowledge, clear, and
close the alarm popup. Clicking the Acknowledge button stops the audible
alarm and causes the blue LED to flash on the camera. Clicking the Clear
button stops the audible alarm and stops the blinking of the map icons and
video pane borders. Alert suppression is reset, meaning that new events on
already alarmed cameras trigger alerts. Camera LEDs return to normal
operation.
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Figure 15-1. Motion Alarm
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Figure 15-2. Panic Alarm
Figure 15-3. Motion Alarm Dialog Window
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Pager Calls
A pager call is defined by entering a dial string and the name of the pager's
owner. When an alarm is detected, the system will dial the number string,
notifying the pager owner of the alarm with a text message.
E-mail Messages
E-mail messages are defined by entering the e-mail address and name of
the recipient. When an alarm is detected, the system will send a message to
the e-mail address that includes a description of the event.
Defining Alarms
e-Watch is more than a surveillance system. It is also a highly customizable
alarm and notification system. To take advantage of this feature, alarms
must be defined.
If your facility has multiple sites, load the site for which you want to create
an alarm. Click Load Site in the Actions Menu. A list of the sites
programmed into your system will be displayed. Click on the site you wish
to load and click
. Figure 15-4 shows the Load Site window.
Event Setup
To set up Profiles, Alarms, and Alerts, click Define Events in the
ViewWatch Define Menu. This will display the Event window as shown in
Figure 15-5.
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Figure 15-4. Load Site Window
Figure 15-5. Events Window
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Adding, Editing, Or Removing An Alarm Profile
You can add, edit, and remove alarm profiles that define how the system
responds to alarms, enabling multiple security scenarios. For example, you
may program one profile for nighttime security and one for daytime.
Adding A Profile
To add a new profile, click the Add button on the Events window to display
the Alarm Profile window as shown in Figure 15-6. Follow the steps below
to create the new profile.
1. Type the profile name into the Profile name field. You can name the
profile anything up to 50 characters, but the name should be related to
the profile condition.
2. Click the Add button to display the Alarm Time window as shown in
Figure 15-7.
Figure 15-6. Alarm Profile Window
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Figure 15-7. Alarm Time Window
3. Click on the pull down menu for Day and select the day of the week
this alarm will cover. For example, select Monday.
4. Select the From and To times.
5. Click on the Always, Once, or On specific date radio button to select
the one you want.
6. Click Continue.
7. To add more days of the week to this profile, click the Add button again
and repeat Step 3. To cover all seven days of the week, each must be
added separately.
8. Click Continue to close the Alarm time window.
9. Click OK to close the Alarm Profile window.
Editing A Profile
To edit a profile, follow the steps below.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Click Define Events in the Define Menu to display the Events widow.
Click on the Profiles tab.
Highlight the profile you wish to edit.
Click the Edit button to display the Alarm Profile window.
Highlight the item you want to edit and click the Edit button to display
the Alarm Time window.
Edit the Day and Times.
Click Continue when finished.
Click OK to close the Alarm Profile window.
Click OK to close the Event window.
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Removing A Profile
To remove a profile, follow the steps below.
Click Define Events in the Define Menu to display the Events widow.
Click on the Profiles tab.
Highlight the profile you wish to remove.
Click the Remove button. A confirmation message will be displayed.
Click OK on the confirmation message to remove the profile. Click
Cancel to cancel the operation.
6. Click OK to close the Events window.
1.
2.
3.
4.
5.
Adding, Editing, Or Removing Alarms
As previously stated, there are four types of Alarms: motion, audio, event,
and panic button. A motion alarm is triggered by motion, which is detected
by the system through its cameras. The sensitivity of motion detection can
be adjusted in the Camera Definition window. An audio alarm is triggered
by sound, which is detected by an audio-equipped camera. The sensitivity
of sound detection (or Vox Level) can be adjusted in the Camera Definition
window. An event alarm is triggered through GateWatch by a security
device. A Panic Button alarm is triggered by a special panic button device.
You can add, edit, and remove motion, audio and event alarms.
NOTE
A Panic Button event will always trigger an alarm. You do not need to set
up Panic Button Alarms.
Adding A Motion Alarm
To add a new motion alarm, follow the steps below:
1. Click Define Events in the Define Menu to display the Events window.
2. Click on the Alarms and Motion tabs as shown in Figure 15-8.
3. Click the Add button on the Events window to display the Select Camera window as shown in Figure 15-9.
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Figure 15-8. Events Window Display for Motion Alarm
Figure 15-9. Select Camera Window
4. Click on the Select Site pull-down menu and select the site for which
you want to add an alarm.
5. Highlight the camera you want to trigger the alarm. Note the checkbox
for "selecting all cameras from this site" located at the bottom of the
window. Check this box if you want all cameras at the site to trigger the
alarm.
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6. Click Continue to display the Select Profile window as shown in Figure 15-10.
Figure 15-10. Select Profile Window
7. Highlight the profile you want to use.
8. Place a check mark in the box next to "Activate this camera's alarm profile." Do not check this box if you do not want to turn on the alarm for
this camera.
9. Click Continue to return to the Events window. Note that the Status for
the camera you selected is "ON" if you chose to activate the alarm in
Step 8.
10. Click OK to close the Events window.
Editing A Motion Alarm
To edit a motion alarm, follow the steps below.
1. Click Define Events in the Define Menu to display the Events window.
Refer to Figure 15-5.
2. Click on the Alarms and Motion tabs.
3. Highlight the camera you wish to edit and click the Edit button to display the Select Profile window.
4. Activate or deactivate the camera's alarm profile by marking or
unmarking the box. Select another profile if desired.
5. Click Continue to return to the Events window.
6. Click OK to close the Events window.
Removing A Motion Alarm
To remove a motion alarm, follow the steps below.
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Click Define Events in the Define Menu to display the Events window.
Click on the Alarms and Motion tabs.
Highlight the camera you wish to remove.
Click the Remove button. A confirmation message will be displayed.
Click OK on the confirmation message to remove the profile. Click
Cancel to cancel the operation.
6. Click OK to close the Events window.
1.
2.
3.
4.
5.
Adding, Editing, Or Removing An Audio Alarm
Audio alarms are handled the same way as motion alarms, except that you
click the Audio tab on the Alarms page (see Figure 14-8).
Adding, Editing, Or Removing An Event Alarm
Event alarms are handled the same way as motion alarms, except that you
click the Events tab on the Alarms page (see Figure 14-8). Event alarms
are associated with third-party systems tied into e-Watch via the GateWatch
option. Before Event Alarms can be added, edited, or removed, devices
must be created as detailed in the GateWatch Third-Party Integration
Software chapter.
Defining Alerts
Now that we know how to setup alarms, it is necessary to define and setup
alerts to respond to the alarms. To define alerts, follow the steps below:
1. Click Define Events in the Define Menu.
2. Click the Alerts tab. Three tabs indicate the types of alerts available:
Station, Pagers, and E-Mail. At this point, you may add, remove, or edit
alerts.
3. Click the tab corresponding to the type of alert you wish to add and
click the Add button to display the tab's associated window, as shown in
Figures 15-11 through 15-13. You may activate any alert by marking
the box.
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Figure 15-11. Pager Window
Figure 15-12. E-Mail Window
Figure 15-13. Station Window
Directions For Adding Each Type of Alert
Station Alerts
A station alert will send a message to a ViewWatch station indicating that
an alarm has been triggered.
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1. Type the name for this alert in Friendly Station Name field. This name
will appear in the list of alerts when you return to the Alerts menu.
2. Type the IP address of the station into the Address field to which you
wish to send the alert. Refer to Figure 15-14.
Figure 15-14. Station Alert Configuration Window
Pager Alerts
A pager alert will cause the system to dial a pager when an alarm is
triggered.
1. Type the name for this alert in Name field. This name will appear in the
list of alerts when you return to the Alerts menu.
2. Enter the number for the pager in the Dial String field. Be sure to
include any area codes or dialing codes required to dial out. If you wish
to add a number to send to the pager after it has been dialed, you may
do so by adding four commas, then adding the number. Refer to Figure
15-15.
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Figure 15-15. Pager Alert Configuration Window
E-Mail Alerts
If an e-mail alert is defined, SiteWatch will e-mail information regarding a
triggered alarm to the preset e-mail address.
1. Type the name by which you wish to refer to this alert in Name.
2. This name will appear in the list of alerts when you return to the Alerts
menu. Type the e-mail address in E-Mail Address. Refer to Figure
15-16.
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Figure 15-16. E-mail Alert Configuration Window
Arming the System
A display in the Menu Bar indicates when the system is disarmed or armed.
See Figure 15-17.
Figure 15-17. Armed/Disarmed Indicator
After alarms and alerts have been defined, click Arm System in the
Actions Menu. This will activate the defined alarms and alerts. To disarm
the system, click Disarm System in the Actions Menu.
When the system is disarmed, defined alarms will cause icons in the Map
Window and video pane borders to blink red, but no alerts will be sent. The
Zoom to Alarm features are also disabled.
Zoom To Alarm
Click Alarm Zooms in the Actions Window to open the Alarm Zooms
window (Figure 15-18). The Alarm Zooms window contains three
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checkboxes that determine how ViewWatch responds when an alarm
occurs.
Figure 15-18. Alarm Zooms Window
When Zoom To Alarm is checked, ViewWatch automatically displays
camera video of the area where an alarm is triggered.
When a camera triggers a motion alarm, the video stream from the alarmed
camera will be displayed in am expanded video pane.
If your system includes a GateWatch interface to other security devices and
an alarmed event occurs at a security device other than a camera, the Video
Window is re-configured to four panes (2x2), displaying the video from the
four cameras closest to the triggered device.
When Play Audio On Zoom To Alarm is checked, ViewWatch
automatically plays the audio streams from zoomed cameras.
When Play Audio On Alarm is checked, ViewWatch automatically plays
the audio streams from alarmed cameras, but does not perform Zoom To
Alarm.
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CHAPTER 16
GateWatch™ Third Party Integration
Software
GateWatch is an add-on module to the e-Watch system that allows e-Watch
to interface with third party access control and alarm systems, such as
access keypads, smoke alarms, or perimeter security products. It allows
third party devices to be added to maps and monitored in ways similar to eWatch cameras.
Access control and alarm systems are integral parts of the security
installation for many schools and businesses. The GateWatch add-on
module gives the security officer the ability to monitor e-Watch surveillance
cameras, and third party access and alarms at the same time. GateWatch
provides the bridge between the third party system and e-Watch.
Generally, when the 3rd party system detects a keypad entry, a door
opening, or some other event, it records this information in its database.
GateWatch captures this information using a specialized data interface. This
allows e-Watch to monitor, capture, and report 3rd party system data, and
correlate it to archived e-Watch images or video. The 3rd party data can be
formatted in two ways: 1) A “standard” format which records the date and
time of an event, and any message or other data provided by the third party
system. This data enters GateWatch unchanged and is not manipulated in
any way. 2.) A “custom” format that can be detailed to provide more
information associated with the third party system, and allow data fields to
sorted or filtered. The specialized data interfaces are designed as “plug-in”
modules that can readily be developed and implemented by e-Watch
Corporation, or one of it’s designated resellers. SiteWatch is delivered with
predefined data interfaces for generic fixed-format systems and Isonas
systems.
The GateWatch add-on module is designed so that it can be installed as a
separate add-on product to the standard e-Watch Situational Awareness
System.
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GateWatch Operating Procedures
When the GateWatch add-on module is installed, the GateWatch Menu is
added to the Menu Bar (Figure 16-1). The GateWatch Menu includes
GateWatch Devices. By clicking GateWatch Devices, you or your
system administrator can set up 3rd party devices to interface with
e-Watch. You must have the Administrator Role to do this. The GateWatch
Menu also includes GateWatch Standard Report, GateWatch Custom
Setup, and GateWatch Custom Report.
Figure 16-1. The GateWatch Menu
Configuring GateWatch
After GateWatch is installed, you may begin the configuration process by
defining the types of 3rd party devices and adding them to your site's map.
Defining 3rd Party Devices
The first step in setting-up the 3rd party system is to define its devices.
Follow the steps below:
1.
Click GateWatch Devices in the GateWatch Menu to display the
Define Devices window as shown in Figure 16-2.
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Figure 16-2. Define Devices Window
2.
3.
4.
5.
Click the Types edge tab and click the Add button. Enter the name of
the device type. Device types may be things such as door, keypad,
lock, window, badge reader, or some other type. Enter the name in the
Type field and click Continue.
Click the Sources edge tab and click the Add button. Enter the name
of the source. It may be the name of the company that supports and
maintains the 3rd party device, the name of the 3rd party system, or
any other name that you choose.
Select a source type from the pulldown list. If you select source type
“Isonas”, also enter the IP address and port number of the Isonas
server computer. Click Continue.
Click the Devices edge tab and click the Add button to display the
Add Devices window as shown in Figure 16-3.
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Figure 16-3. Add Devices Window
6.
7.
8.
9.
10.
11.
12.
13.
14.
This window contains five fields: Identifier, Type, Source, Associated
Camera and Handle Aux Event. The type and source fields will contain the names of the type and source you previously created. Now
you must identify the device.
Enter an identifier in the Identifier field. Figure 16-3.
Highlight a type in the Type window and a source in the Source window.
Optionally, you may choose to select an Associated Camera from the
list provided. Normally this will be a camera that is monitoring the
area around the 3rd party device. Video from the associated camera
cam be displayed when a device alarm occurs.
Optionally, you may choose to handle “Aux” events as Doorbell
alerts. This option is designed for use with Isonas access contol systems.
Click Continue to finish adding the device.
Notice that for each edge tab, there is an Edit and Delete button. To
edit any entry, click the desired edge tab, highlight an entry, and click
the Edit button. To delete an entry, click the Delete button.
An Add, Edit, or Delete operation may be canceled by clicking the
Cancel button.
After all devices have been defined, click OK to close the Define
Devices window.
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Adding Device Icons To The Site Map
After the 3rd party devices have been defined, they must be added to the
site map(s). Follow the steps below:
1.
Click Define Maps in the ViewWatch Define Menu to display the
Define Maps window as shown in Figure 16-4.
Figure 16-4. Define Maps Window
2.
3.
4.
Click on the pull-down tab on the Map field and select the site map to
which you want to add the 3rd party device icons.
On the right side of the Define Maps are three panes that list the Sites,
Devices, and Cameras that are setup on your e-Watch system. The
devices you created earlier appear in the Device pane. Figure 16-4.
Place the mouse pointer over the device that you want to put on the
site map and drag it to its location on the map. Notice that the pointer
changes to a "hand" when you place it over the device. When you
click and hold the left mouse button, the hand changes to a small circle with a slash through it
. As you drag the device to the map, the
will change to a small blue rectangle. Once you reach the location
on the map, release the mouse button and "drop" the device icon into
place.
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Figure 16-5. Device Icon Placed On Site Map
5.
6.
Click the Save button. A message will be displayed stating that the
map has been saved. Click OK on the message.
Click OK to close the Define Maps window.
Now that the site map has been updated with the new 3rd party device
(Figure 16-5), the map showing the device must be loaded. Please see
Chapter 13 for details.
Additional Features With Isonas Access Control
Systems
Additional features are available for use with Isonas access control systems
and proximity card readers. “Isonas” must be selected in the source type
field.
Opening Doors
In the Add Devices window you may select an Associated Camera.
Normally this will be a camera that is monitoring the area around the
Isonas reader. When you view this camera in ViewWatch, an “open door”
icon will be displayed at the bottom of the video pane as shown in Figure
16-6. When you click the “open door” icon, the Isonas access control
system will open the door.
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Figure 16-6. Video Pane With Open Door Icon
Viewing Pictures Of People
Isonas access control systems can record pictures of people to whom
proximity cards have been assigned. If you have selected an Associated
Camera for an Isonas reader in GateWatch, then ViewWatch can display the
person’s picture next to the camera video when a card is presented to the
reader, as shown in Figure 16-7. The picture makes it easy to verify that the
card is being used by the authorized person.
Figure 16-7. Camera Video With Associated Isonas Picture
Responding To Doorbells
Isonas proximity card readers have an Aux input that can be wired to a
standard doorbell pushbutton. To use the Aux input as a doorbell, use the
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Isonas Crystal Access Administrator program to configure the door’s Aux
input as “Use AUX DB” and “w/o unlatch” (Figure 16-8).
Figure 16-8. Isonas AUX Input Configured As Doorbell
If you have selected Handle Aux Events As Doorbell for an Isonas reader
in GateWatch (refer to Defining 3rd Party Devices above), then ViewWatch
can respond to the pushbutton. ViewWatch will display a popup window
that includes the name of door and an Open Door button, accompanied by a
doorbell chime, as shown in Figure 16-9. You can choose to open the door
by pressing the Open Door button.
If you have selected an Associated Camera in GateWatch (refer to Defining
3rd Party Devices above), then the window will also display the video from
that camera. You can review the video before deciding whether to open the
door.
If the Associated Camera is equipped with an audio card, then the camera’s
line or microphone input and line output can be connected to a microphone
and speaker located next to the door. This arrangement offers a number of
additional features. The doorbell button will cause a recorded message to
be played on the camera’s speaker to announce that the doorbell has been
activated. You can change the recorded message by replacing the file
c:\e-watch\sounds\doorbellanswer.wav. This file must be recored in g.711
audio format. If you click the Open Door button, then a recorded “buzz”
sound will be player on the camera’s speaker to notify the person at the
door that the door is open. You can change the “buzz” sound by replacing
the file c:\e-watch\sounds\operationsadmit.wav. This file must be recored
in g.711 audio format.
If the Associated Camera is equipped with an audio card, then the popup
window will also include a Push To Talk button. If you have a microphone
connected to your computer, you can press and hold the Push To Talk
button with the mouse to speak to the person at the door. Release the mouse
to listen to the person at the door. There is a small VU meter that displays
your microphone volume. The microphone icon underneath the VU meter
works the same as the Push To Talk button. Next to the VU meter are
microphone volume and mute controls.
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Figure 16-9. Doorbell Window
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CHAPTER 17
GateWatch Reports
GateWatch ties the e-Watch Situational Awareness System to a 3rd party
system to enable the e-Watch user to monitor the 3rd party system in
conjunction with monitoring camera activity from e-Watch.
When the 3rd party system records data, it can be pulled over the RS-232
serial line connected to e-Watch and displayed in a GateWatch Report. The
data in the report is dependent on the 3rd party system and the type of data it
captures. When a customer decides to add GateWatch, e-Watch technicians
and engineers will help develop a report configuration based on the type of
data the system processes.
Customizing GateWatch
In Chapter 16 we discussed how to define 3rd party devices and add them
to the e-Watch system. We identified four type of devices in our 3rd party
system: Door, Keypad, Lock, and Window (Refer to Figure 16-3). We also
added the name of our source, Redville Security Systems. Next, we
identified our device, a keypad, which we identified as K29 (Refer to Figure
16-4). Next, we created an icon for our device and placed it on the facility
map, saved the map, and loaded it to the Map Window (Refer to Figure 166). All devices in the 3rd party system that generate data should be
identified and added to the device list as outlined in Chapter 16.
Now we will determine the GateWatch Report layout and what data fields
will be included in the report. For information on generating Camera
Reports, refer to Chapter 18. To customize a GateWatch Report, follow the
steps below
1.
Move the mouse pointer over GateWatch in the Menu Bar to display
the GateWatch Menu as shown in Figure 17-1.
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Figure 17-1. GateWatch Menu
2.
Click GateWatch Custom Setup to display the GateWatch Custom
Setup window as shown in Figure 17-2.
Figure 17-2. GateWatch Custom Setup Window
3.
Click the Add button to display the Add Fields window as shown in
Figure 17-3.
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Figure 17-3. Add Fields Window
4.
5.
6.
7.
8.
9.
10.
Highlight the source you wish to use.
Enter sequence number in the Seq field to designate the sequence in
the report you want this entry to display. For example, enter the number 1. This means that this report entry will display in the first position of the report line.
Enter the name for this data field. For example, enter EventDate. This
means that EventDate will be the first data field to display in the
report line.
Enter the Start data column as a number. Most ASCII data lines consist of 80 columns. This means that 80 characters can be entered into
a line of a database record. For example, enter 1. This means that the
data field for EventDate will start at position number 1.
Enter the End data column as a number. For example, enter 8. This
means that the data field for EventDate will end at position number 8,
thus allowing eight spaces for a date entry (e.g., 07/31/02).
Click the Device ID box if this entry is for a device and it has an ID.
In this case, EventDate does not have a Device ID, so it would not be
checked. It is important that one, and only one, entry have the Device
ID checked so that the e-Watch system can relate the 3rd party data to
the appropriate icon on the map.
Click Continue. The entry just created will now appear in the GateWatch Custom Setup window.
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11.
Continue to add data fields for the GateWatch Report as described in
Steps 1-9. After all data fields have been created, a report can be generated. Remember that the data fields created must mimic the data
produced by the 3rd party system.
Example Of A 3rd Party System
The example below shows a 3rd party access control system interfaced
with an ViewWatch Monitor Station. The system is called the Photot ADT
System. The system records door and keypad entries. These devices have
been setup in the Define Devices window as shown in Figure 17-4.
Figure 17-4. Define Devices Window
Likewise, GateWatch has been customized to reflect the unique
characteristics of the 3rd party system and to display the relevant
information when a report is generated. Figure 17-5 shows how the system
was customized in the GateWatch Custom Setup window.
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Figure 17-5. 3rd Party Custom Setup
Notice in Figure 17-5, seven data fields were created for the 3rd party
system. Each data field has been named and segmented, and allocated a
number of spaces for the data field to display the information, and whether
or not the device has an ID. Thus, when a GateWatch Custom Report is
generated for the 3rd party system, it will display these data fields, as
shown in Figure 17-6. Notice in Figure 17-6 that there are two additional
data fields in addition to the seven created. These are Source and Date
located at the left. These two data fields will always exist as they are
created when the GateWatch receives the 3rd party data. Therefore, the data
fields created in the custom setup will always fall after these two entries.
Figure 17-6. Report Format Showing 3rd Party Data Fields
Next, we will discuss how to generate a GateWatch Report.
Generating A GateWatch Report
Users must have the Investigator Role or higher to generate reports. To
generate a GateWatch Report, follow the steps below.
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1.
2.
Move the mouse pointer over GateWatch in the Menu Bar to display
the GateWatch Menu as shown in Figure 17-1.
Click GateWatch Standard Report or GateWatch Custom
Report, whichever is desired. The Standard Report includes 3rd party
information in a static display. This display cannot be changed by
varying the data field positions or by sorting or filtering the information. The Custom Report allows sorting and filtering of the data as
will be discussed later. For our discussion, we have selected the GateWatch Custom Report, which will display the GateWatch Custom
Report Setup window as shown in Figure 17-7.
Figure 17-7. GateWatch Custom Report Setup Window
3.
4.
Highlight and double-click on the 3rd party system desired. This will
change "Not Selected" to "Selected." At the top of the window, enter
the From and Through times and dates the report should cover. The
default setting is for the immediately preceding hour. To edit the
times and dates, click in the field and use the up and down tabs to
make changes.
Click the Run button to generate the report as shown in Figure 17-8.
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Figure 17-8. GateWatch Custom Report
5.
6.
7.
Notice that the report shows access and entry data for the time and
date specified. At the top of the report are two buttons: Setup and
Exit. Clicking on Setup returns to the GateWatch Custom Report
Setup window where the times and dates can be modified and new
report generated. Of course, clicking on Exit will close the report.
To sort a column, left-click on the column heading. This will sort the
column is ascending or descending order.
To filter a value, left-click on the value to filter. This will result in
the display shown in Figure 17-9.
Figure 17-9. Filtered GateWatch Custom Report
8.
9.
To return to unfiltered status, click on the red text located immediately above the Source column that reads "Click here to remove filter."
To display details, right-click on any value, as shown in Figure 17-10.
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Figure 17-10. GateWatch Event Details
10.
Clicking on the Show Video button will convert the Primary Screen
to Browse mode and reconfigure the Video Window to four panes,
displaying the video from the four cameras closest to the device triggered. Figure 17-11 shows the Primary Screen in Browse mode.
Figure 17-11. Primary Screen In Browse Mode With GateWatch Event
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11.
At this point the user can playback the video from the four cameras
nearest the device, perhaps to discern who or what triggered the
event. For details on video playback, see Chapter 14.
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CHAPTER 18
Reports
The Reports process begins when a user left-clicks in the Reports Menu in
the ViewWatch Menu Bar. Users must have the Investigator Role or higher
to generate reports.
Generating Reports
To generate a report of event activity, click a report in the Reports Menu
(Figure 18-1). If your system is equipped with GateWatch, you will have
additional GateWatch reports in the GateWatch Menu (see Chapter 17).
Figure 18-1. Reports Menu
Camera Report
The Camera Report enables the user to select from one to all of the cameras
defined for the site. The report indicates the motion activity for a particular
camera during a specified time frame. To generate a camera report, follow
the steps below:
1. Click Camera Report in the Reports Menu to display the Camera
Report Setup window.
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2. Set the timeframe for the report by setting From and Through times by
clicking on the arrows to the right of the time and date, or typing in the
desired information. Refer to Figure 18-2.
Figure 18-2. Report Setup, From and Through Times
3. Select the site from the Select Site pull down menu. Entries for each
defined site are contained here. If you wish to show all defined cameras
for all defined sites, select "All" from the pull down menu. Select the
camera(s) for which you would like a report by double-clicking on that
camera in the list. The Status for cameras you select will change to
"Selected". See Figure 18-3. If you wish to select all listed cameras,
click
at the bottom of the setup screen. If you make a
mistake, you can select Deselect All and start over.
Figure 18-3. Camera Report Setup
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4. Click
to run a report on the selected cameras for the
timeframe specified. The system will retrieve the data and display the
report. See Figure 18-4. The report displays a line for each camera
selected. Each line consists of the camera name and a series of small
event icons, or spots. Each spot represents a time period of two percent
of the total time selected on the Camera Report Setup screen. Initially,
all of the spots are colored black. After the report is run, time periods
with no events are represented by a black spot. Blue spots represent
time periods with less than the average number of events, and time periods with more than the average number of events are represented by a
red spot. When a blue or red spot is present, motion occurred on the
indicated camera.
Figure 18-4. Camera Report
Reading The Spots
When the mouse pointer is placed over a blue or red spot, a text box
appears showing the From and To times and the Date for the motion events
captured, as shown in Figure 18-5.
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Figure 18-5. Camera Report Showing Spot Text Box
Camera Report Detail
When the spot is clicked, the Camera Report Detail screen is displayed as
shown in Figure 18-6.
Figure 18-6. Camera Report Detail Screen
The Detail screen displays information about the spot selected. This screen
contains three tabs as described below.
•
Time Tab: Displays the start and end date and time represented by the
selected spot.
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•
•
Stats Tab: Displays the number of events represented by the spot, and
the average number of events represented by all spots for the selected
camera.
View tab: The view tab contains two sub-buttons: Report and Images
as described below.
Report Button: Displays the Spot Camera Report, which is similar
to the Camera Report except that the Setup button is disabled and
only the camera and time represented by the selected spot is
displayed.
Images Button. Clicking the Images button causes the images
represented by the selected spot to be loaded into the image
Browser for viewing.
Camera Report Scheduling
Reports may be scheduled to run at preset times for later or recurring
execution. Reports can only be scheduled from a ViewWatch station.
Follow the steps below to set up a preset time to run a report.
1. Click Camera Report in the Reports Menu.
2. Double-click on the desired camera.
3. Click the
button to open the Camera Report Schedule
window as shown in Figure 18-7.
Figure 18-7. Camera Report Schedule Window
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4. To set the timeframe for the report, click the Time tab and enter the
times for the report.
5. Click on the Frequency tab and select Once, Daily, or Weekly as
shown in Figure 18-8.
Figure 18-8. Camera Report Frequency Settings
6. To activate this schedule, click the Activate tab.
7. Select the Active button
as shown in Figure 18-9.
Figure 18-9. Activating Camera Report Schedule
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8. After setting time, frequency, and activation, click
.
9. If you wish to cancel the schedule at any time, click
. To
keep the schedule in inactive status, select inactive from the Activate
tab.
System Log Report
The System Log Report is an online log that lists all alarm events and alarm
system errors detected by the system. The system log report is setup via the
Log Report Setup window as shown in Figure 18-10. If one or more
remote SiteWatch servers are connected, the “Server Connection Records”
option will be displayed along with a Servers drop down list. You can
select multiple servers for the report by using Control-click or Shift-click.
Figure 18-10. System Log Report Setup
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To setup and run a System Log Report, follow these steps:
•
•
•
•
•
•
Click System Log Report in the Reports Menu
Enter "From" and "To" times and dates. The default time is current date
and time minus one hour.
Select the items to be included in the report. Camera motion, device
events, panic buttons, server connections and system errors may be
selected.
Select the servers to be included in the report, if the drop down list is
displayed.
To exit Log Report Setup, click the Exit button.
To generate a Log Report, left-click the Run button. The report will display all alarm records for the timeframe and dates selected. See Figure
18-11.
System Log Report Details
Figure 18-11 shows a sample system log report. The report shows the
following for each record displayed.
•
•
•
•
Record type
Record date and time
Record detail data
User ID (By), for alarm acknowledgement and alarm clearing events
Figure 18-11. Log Report
After running a report, a new report can be setup by clicking on the Setup
button to display the Log Report Setup window again. Click the Exit button
to close the report.
Line Detail
The columns and lines of the report can be manipulated as follows:
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1.
2.
Left clicking on a column sorts the detail lines by the values in that
column.
Left clicking on a value filters the detail lines by that value. Refer to
Figure 18-12.
Figure 18-12. Log Report Filtered
3.
•
•
•
•
Right clicking on a Camera Motion or Panic Button record displays
video as follows:
Switches ViewWatch to Browse Mode.
Re-configures the Video Window to one video pane.
Set the From and Through times to the beginning of the first minute
prior to the event through two minutes after the event.
Displays the images from the camera in the Video Pane.
4.
Right clicking on a Device Event record displays video as follows:
• Switches ViewWatch to Browse Mode.
• Re-configures the Video Window to four Video Panes.
• Sets the From and Through times to the beginning of the first minute
prior to the event through two minutes after the event.
• Displays the images from the four cameras closest to the device in the
video panes.
Camera Database Exception Report
The Camera Database Exception Report lists any discrepancies in the
camera database, including duplicate MAC addresses and duplicate IP
addresses. The camera database is maintained by SiteWatch, which
automatically reconciles duplicate addresses. However, discrepancies can
be introduced by manually editing the database using the Camera
Definition Screen.
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The Camera Database Exception Report is automatically produced on a
daily basis by SiteWatch, and if any discrepancies are found then a popup
error message will be displayed on ViewWatch stations. To view the most
recent report, follow the steps below:
1.
2.
3.
Click Camera Database Exception Report in the Reports Menu to
display the report .
Click the Print button to print the report.
If you have made changes to the camera database, you can click the
Regenerate Report button to cause SiteWatch to re-scan the database. Allow one minute for the scan to complete before re-opening
the report.
Figure 18-13 shows a sample Camera Database Exception Report.
Figure 18-13. Camera Database Exception Report
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Camera Connections Report
The Camera Connections Report shows the system serial number, the
number of licensed cameras, the number of cameras currently connected to
the SiteWatch server, and useful data about each camera. The number of
cameras connected to the server cannot exceed the number of licensed
cameras. To view the report, follow the steps below:
1.
2.
Click Camera Connections Report in the Reports Menu.
Click the Print button to print the report.
Figure 18-14 shows a sample Camera Connections Report.
Figure 18-14. Camera Connections Report
Camera Status Report
The Camera Status Report includes all of the information about each
camera that is recorded in the SiteWatch camera database. The report also
shows the current status of each camera’s TCP archive connection and TCP
control connection to the SiteWatch server. The Camera Status Report is
very useful for checking on the current connection status of your cameras,
and for identifying potential network problems. To view the report, follow
the steps below:
1.
Click Camera Status Report in the Reports Menu to open the Camera Status Report Setup screen (Figure 18-15).
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Figure 18-15. Camera Status Report Setup Screen
2.
3.
If you have installed the optional Multiserver module, more than one
SiteWatch server may be displayed in the Servers window. Select one
or more servers to include in the report.
Click the Run button to display the report (Figure 18-16).
Figure 18-16. Camera Status Report
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4.
5.
Click the Setup button to return to the Camera Status Report Setup
screen
Click the Select Columns button to select the data columns to be
included in the report (Figure 18-17). Each available data item is
listed. Place a check in the checkbox next to a data item to include it
in in the report.
Figure 18-17. Camera Status Report, Select Columns
6.
7.
8.
9.
Click the Auto Refresh button to turn auto refresh on or off. If auto
refresh is turned on, the display will be automatically refreshed at the
selected interval.
Click the Tools button to display a list of installed e-Watch software
tools. Each tool can be launched directly from this list.
Click any column heading to sort the report by that column.
Click any data value to filter the report by that value (Figure 16-18).
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Figure 18-18. Camera Status Report, Filtered By Camera Model
10.
11.
Right-click a row to display live video from that camera. You may be
asked to provide your SiteWatch username and password.
Click and drag and column heading to re-arrange the columns.
License Report
Each SiteWatch server must have one camera license for each connected
camera. If there are as many connected cameras as there are camera
licenses, then additional camera connection attemps will fail. The number
of licenses for a server is encoded in the Registration Number stored in the
e-Watch key in the Windows Registry. The License report shows the
number of available licenses and the number of connected cameras. There
are three different versions of the License Report depending on whether the
server is a stand-alone server (Figure 18-19), a License Server (Figure 1820), or is obtaining licenses from a License Server (Figure 18-21).
Figure 18-19. License Report, Stand-Alone Server
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Figure 18-20. License Report, License Server
Figure 18-21. License Report, Obtaining Licenses
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Chapter 19
CHAPTER 19
Zones
A Zone is a predefined collection of cameras. When a zone is assigned to a
video pane, the video streams from the cameras in the zone are displayed
one at a time at a predetermined frequency. Any user with the Administrator
Role may define and create a zone. There are three ways to access the
Define Zones window:
1. Click Define Zones in the Define Menu.
2. Right-click on a camera icon on the Map Window, and select Zones
from the menu.
3. Right-click on a live video pane and select Zones from the menu.
Once a zone has been created, it can be accessed by clicking List Zones in
the Windows Menu. This window displays a list of available zones. The
user may "drag and drop" any zone from the list into any pane in the video
window.
Adding A Zone
To add or create a new zone, follow the steps below:
1. Click Define Zones in the Define Menu (or choose another method as
described above) to display the Define Zones window as shown in Figure 19-1.
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Figure 19-1. Define Zones Window
2. Select the site from the drop down Select Site menu where you wish to
add the zone. This will display a list of all cameras for that site.
3. To add a camera to the new zone, place the mouse pointer over a camera, press and hold the left mouse button, and "drag" the camera to an
empty field on the right side of the window. Continue to drag individual
cameras to the right side until you have selected all the cameras for this
zone.
4. Set the cycle time in the box located in the top right of the window. The
default time is 10 seconds. This means that the cameras you selected for
the zone will cycle every 10 seconds. Cycle time can be set from 5 to
999 seconds.
5. Click the Save Zone button to display the Save Zone window as shown
in Figure 19-2. Enter a name for the zone and click the OK button. A
message will appear stating that the zone has been saved.
Figure 19-2. Save Zone
6. Click OK to close the Define Zones window.
Viewing A Zone
To view a zone, follow the steps below:
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1. Click List Zones in the Windows Menu display the List Zones window
as shown in Figure 19-3.
Figure 19-3. List Zones Window
2. To view cameras within a zone, right-click on the zone name. A window will display the cameras that are in that zone.
3. To view a zone, select and "drag" it to any video pane. The cameras in
that zone will start streaming their video and changing from camera to
camera according to the cycle rate set for the zone.
Editing A Zone
To edit a zone, follow the steps below:
1. Click Define Zones in the Define Menu to display the Define Zones
window as shown in Figure 19-1.
2. Click Load Zone to display the Load Zone window as shown in Figure
19-4.
Figure 19-4. Load Zone Window
3. Select the Zone you want to edit from the drop-down menu and click
OK. Change the following information as desired:
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> Cycle: The number of seconds the monitor will display video
from a camera before switching to the next camera.
> Zone Cameras: Click and drag off existing cameras or drag in
new cameras.
> Zone Name: After making desired edits, click the Save Zone button to display the Save Zone window as shown in Figure 19-5.
Figure 19-5. Save Zone Window
4. Enter the name for the zone. The changes may be saved under the current name or you may enter a new name. After naming the zone, click
OK.
5. To cancel the operation, click the Cancel button.
Deleting A Zone
To delete a zone, follow the steps below:
1. Click Click Define Zones in the Define Menu to display the Define
Zones window.
2. Click Load Zone to display the Load Zone window .
3. Select the Zone you want to delete from the drop-down menu and click
OK.
4. Click the
button. You will be prompted with a confirmation message. Click OK to delete the zone.
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CHAPTER 20
Camera Configuration Utility
Overview
The Camera Configuration Utility provides a way to detect and configure
cameras as they are added to an e-Watch network. It is used to aid in the
setup and configuration of new cameras. The utility is installed on the eWatch server and can be installed on any workstation connected to the same
network to which the cameras are also connected.
Installing The Camera Configuration Utility
The utility is automatically installed on the SiteWatch server, however you
have the ability to install it on separate machines. The following
instructions are for independent installations.
1.
2.
3.
4.
5.
Insert the e-Watch Installation CD-ROM
Click Start>Run. Navigate to the Camera Config Installer.exe file.
Click OK. InstallShield Wizard will open and begin the installation.
Follow the instructions on the Install Shield.
The utility will be installed in the default location ‘C:\Program
Files\e-Watch\e-Watch Camera Configuration Utility’ unless specified
differently during the install procedure. The following files will be
installed:
• CameraIP.exe
• EwatchCameraConfig.exe
• Ewatchcameraconfighelp.chm (help file)
• EWatchWirelessUtil.exe
6.
An icon for the camera configuration utility will be created in a Program Folder. The default Program Folder is ‘Programs\e-Watch’.
Camera Configuration Utility Help
Comprehensive help is provided by pressing the F1 key. Help titles are
shown in Figure 20-1.
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Figure 20-1. Camera Configuration Utility Help
Camera Configuration Utility Procedures
The following steps explain how to use the camera configuration utility.
1.
Click the icon in the e-Watch Program Folder to open the e-Watch
Camera Configuration Utility window as shown in Figure 20-2. Note
that the window contains three major parts: Camera Connection,
Connected Camera, and Configuration. Each is described in more
detail below
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Figure 20-2. Camera Configuration Utility Window
2.
Enter the server IP Address .
3.
Click the Connect button located after the IP Address field. When the
program is connected to an e-Watch server, two pull-down lists display all cameras defined on the e-Watch server. One list contains
cameras that have already been configured. A second contains cameras that have not yet been configured. Cameras that have not been
configured are identified by the friendly name "New Camera n." See
Figure 20-3
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Figure 20-3. Camera Pull-Down Lists
Important: If the camera is not connected to the e-Watch Server, either
because the server address has not yet been configured in the camera or the
server is not running, then you must use the IP Address edge tab to connect
to the camera. You cannot connect to the camera using the Using Server
edge tab.
Connecting Using The Using Server Tab
The following steps explain how to connect to a camera that is already
connected to the e-Watch Server.
1.
2.
3.
Click the Using Server edge tab.
Select the camera from the Old Cameras list or the New Cameras list.
Click the Connect button below the selected camera.
Connecting Using The IP Address tab
The following steps explain how to connect to a camera that is not
connected to the e-Watch Server, either because the server address has not
yet been configured in the camera or the server is not running.
1.
2.
3.
Click the IP Address edge tab
Enter the IP address of the camera
Click the Connect button.
Removing A Camera
The e-Watch Server maintains a list of cameras that have connected. If a
camera is never re-connected, it is automatically removed from this list
after one month. You can click the Remove button to manually remove a
camera that has been permanently disconnected. This action will prevent
the server from sending alert notifications that the camera is offline.
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Camera Configuration Procedures
1.
•
•
•
•
•
•
•
When the camera is connected, the following camera parameters are
displayed as shown in Figure 20-4.
Camera ID (displayed only when connected through the server)
Friendly Name (displayed only when connected through the server)
Model Code
Device identification number and Option codes
MAC address
IP address
E-Watch server address
Figure 20-4. Connected Camera Parameters
Viewing Video. To view video, click the Video edge tab to display SIF
MPEG and Motion JPEG video panes as shown in Figure 20-5. Click the
Start button to start playing the video. Click on the desired video pane to
open a new window and display the video at full size. Click the Stop button
to stop playing the video.
Figure 20-5. Viewing Video
Camera Configuration Pages. When the program is connected to a camera,
the camera configuration pages are populated as shown in Figure 20-6.
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Figure 20-6. Camera Configuration Pages - Setup Page
a. Setup Page. Click the Setup edge tab to display the setup page. See
Figure 20-6. The Setup page is populated only if the camera is connected
through the server. It shows the following:
•
•
•
•
•
•
•
•
•
•
•
Camera friendly name
Camera class
Description
Archive high resolution video selection
Archive low resolution video selection
Archive audio selection (audio-equipped cameras only)
Archive audio With Motion Alarm selection (audio-equipped cameras
only)
Archive JPEG selection
External Device
Panic Button Name
Alert if offline selection
If Alert If Offline is de-selected, alerts will not be sent to viewing stations
when the camera is offline. This can be useful for situations when cameras
are offline for maintenance or repair. Cameras with Alert If Offline
disabled are reported in the Camera Database Exceptions Report.
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Figure 20-7. TCP/IP Configuration Page
b. TCP/IP Configuration Page. Click the IP edge tab then the TCP edge tab
to display the TCP/IP Configuration page as shown in Figure 20-7. The
TCP/IP Configuration page shows:
•
•
•
•
•
•
•
Auto or fixed IP selection
IP address (disabled if auto)
IP subnet (disabled if auto)
IP gateway (disabled if auto)
Auto or fixed e-Watch server selection
e-Watch server IP address (disabled if auto)
TTL (time to live) (disabled if auto). Default value is 15
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Figure 20-8. IP Multicast Configuration Page
c. IP Multicast Configuration Page. Click the IP edge tab then the Multicast
edge tab to display the IP Multicast Configuration page as shown in Figure
20-8. See Multicast Addresses in Chapter 4 for details about multicast
address assignments. The IP Multicast Configuration page shows:
•
•
•
•
•
•
•
Auto or fixed Multicast selection
DHCP server address (disabled if Fixed)
Multicast scope name (disabled if Fixed)
High resolution multicast address
Low resolution multicast address
Motion JPEG multicast address
Audio multicast address
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Figure 20-9. Picture Page
d. Picture Page. Click the Picture edge tab to display the Picture page as
shown in Figure 20-9. The Picture page contains settings for the following:
•
•
•
•
Brightness
Contrast
Saturation
Hue
Figure 20-10. Archive Stream Page
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e. Archive Stream Page. Click the Streams edge tab then the Archive tab to
display the Archive Stream page as shown in Figure 20-10. The Archive
Stream page contains settings for the high resolution Archive stream:
•
•
•
Stream on/off selection.
Stream protocol, choice of TCP or UDP. Choosing TCP guarantees that
any interruption of the Archive stream will be detected by the server
and logged in the e-Watch event log, and that any defined alerts will be
sent. If you choose UDP then interruptions of the Archive stream may
not be detected. On the other hand, the UDP protocol requires less network overhead and may be preferable in situations where packet retries are frequent or bandwidth is at a premium.
Save As Startup button. This button saves the current configuration as
the camera’s power-on startup configuration.
Figure 20-11. High Resolution Stream Page
f. High Resolution Stream Page. Click the Streams edge tab then the High
Res tab to display the High Resolution Stream page as shown in Figure 2011. The High Resolution Stream page contains settings for the high
resolution real-time stream:
•
•
•
•
Multicast on/off selection.
Unicast selection, choice of On, On Demand or Off.
Type, currently MPEG-1 is the only option.
Save As Startup button. This button saves the current configuration as
the camera’s power-on startup configuration.
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Figure 20-12. Low Resolution Stream Page
g. Low Resolution Stream Page. Click the Streams edge tab then the Low
Res tab to display the Low Resolution Stream page as shown in Figure 2012. The Low Resolution Stream page contains settings for the low
resolution real-time stream:
•
•
•
•
•
•
Multicast on/off selection.
Unicast selection, choice of On, On Demand or Off.
Type, choice of MPEG-1 or Motion JPEG.
If Motion JPEG is selected, additional controls for Maximum Bandwidth and Target Frame Rate or Quality are provided.
Set As Default button. This button saves the Motion JPEG settings as
the default Motion JPEG settings for all cameras.
Save As Startup button. This button saves the current configuration as
the camera’s power-on startup configuration.
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Figure 20-13. Audio Stream Page
h. Audio Stream Page. Click the Streams edge tab then the Audio tab to
display the Audio Stream page as shown in Figure 20-13. The Audio
Stream page contains settings for the audio real-time stream:
•
•
•
Multicast on/off selection.
Unicast selection, choice of On, On Demand or Off.
Save As Startup button. This button saves the current configuration as
the camera’s power-on startup configuration.
Figure 20-14. Audio Page
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i. Audio Page. Click the Audio edge tab to display the Audio page as
shown in Figure 20-14. The Audio controls are enabled only for audioequipped cameras. This page contains the following parameters:
•
•
•
•
•
•
•
•
•
Audio input
Microphone gain
Audio gain
Vox level
Save JPEG on Vox on/off
Save JPEG on Vox seconds
VU Meter
Speaker receive buffer
Speaker output level
Figure 20-15. JPEG Page
j. JPEG Page. Click the JPEG edge tab to display the JPEG page as shown
in Figure 20-15. This page contains the following parameters:
•
•
•
•
•
Resolution, choice of Full size, SIF, or QSIF
Quality value, ranging from 0 to 100
Image rate value, from .5 to 10 seconds per image
Motion Detect Sensitivity Threshold value, from 0 to 100
Motion Detect Sensitivity Pct Changed value, from 0 to 100
NOTE: If you set both Motion Detect Sensitivity Threshold and Motion Detect Sensitivity
Pct Changed to 100, then motion detection is disabled.
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Figure 20-16. Encoder Page
k. Encoder Page. Click the Encoder edge tab to display the Encoder page.
See Figure 20-16. The Encoder page allows configuration of the following:
•
•
•
•
•
•
•
•
Current firmware version.
Firmware version available from the server. The firmware version
available from the server is determined by the registry value
FirmwareVersion and can be set using the e-Watch Server Application
(see Appendix D).
Firmware Download Button. When clicked, sends a command to the
camera to download the latest firmware from the e-Watch server. This
button is disabled if firmware is not available on the server.
LEDs on/off selection.
Reset Button. When clicked, sends a command to the camera to reset.
Video Source selection. This option is not visible unless applicable to
the camera.
Pan/Tilt Orientation. Two options are available: Upright and Inverted,
depending on how the camera is mounted. If mounted in an upright
position, choose the Upright setting. If mounted in an inverted position,
choose Inverted. Pan/tilt orientation is not visible unless applicable to
the camera
Encoder board and power supply temperature.
l. Apply Button. After completing all settings, click the Apply button to
send all necessary updates and configuration changes to the camera or to
the e-Watch server, if applicable. After applying updates, the configuration
utility waits for the camera to restart. All program controls are reloaded,
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including camera pull-down lists. If a new camera was added, it will be
moved from the New to the Old pull-down list. The camera will be selected
in the pull down list. If the IP configuration changed, the camera will be
disconnected after applying changes and reconnected.
m. Cancel Button. When clicked, all pending configuration changes are
discarded and all original control values are restored.
The Camera IP Utility (Figure 20-17) is broadcast tool included in the
Camera Configuration Utility. The purpose of this tool is simple; send a
broadcast. If a camera is taken from one subnet to another, its network
settings are not known or are not compatible with the current network; the
camera configuration utility will have no way to communicate with the
camera. It is in these situations the Camera IP Utility becomes useful. This
utility can send the desired network settings of the camera in a broadcast.
The broadcast will travel until the correct camera receives it and adjusts its
network setting to those specified.
Figure 20-17. Camera IP Utility
When the program is connected to an e-Watch server, the server will be
queried every 10-seconds. If a new camera is plugged into the network, the
program will recognize it and update accordingly. The camera pull down
list will be updated with any additions or changes. If the addition of a new
camera is detected, a popup dialog will be displayed, offering the option to
connect to and configure the new camera. The program will be connected
to the new camera and the configuration pages will be updated.
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CHAPTER 21
Wireless Camera Configuration Utility
Overview
The Wireless Configuration Utility is used to configure e-Watch wireless
cameras. This utility is automatically installed on the SiteWatch server,
however it cannot be used directly from the server. When installed on the
server the utility becomes a “plug-in” for the Camera Configuration Utility.
To use the wireless configuration utility directly you must build a
configuration station.
The wireless cameras must connect to a base, this base is referred to as an
access point. The wireless cameras currently do not support rotating WEP
keys or LEAP. The access point is not provided by e-Watch. Please get the
following information from the access point you want the cameras to
associate (connect) with.
•
•
•
SSID
MAC address
WEP key (If used)
This application is designed to configure a wireless camera before it is
installed. All new wireless cameras MUST be configured before they are
installed. This will require the use of a laptop or stand alone computer that
is NOT connected to a network.
Wireless Camera Configuration Station
Before a wireless camera can be used on a wireless network it must be
configured. To configure a camera you must build a wireless camera
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configuration station. The station will be used to connect directly to the
wired port of the wireless camera. The following will be required.
•
•
•
A non-networked computer such as a laptop with a working NIC (Network Interface Card).
A CAT5 crossover cable
An e-Watch® wireless camera.
Building A Wireless Camera Configuration Station
Note
All e-Watch wireless cameras default to the same IP Address
(192.168.10.2) when they are connected with the built in wired Ethernet
port. It is for this reason that the computer to be used for the station must
not be connected to a network.
1.
Change the IP Address of the computer to be used as the station to
192.168.10.1
2.
Connect a CAT5 crossover cable from the computer to the wired port
on the wireless camera.
3.
If you do not have a cross over cable you can use a normal CAT5
cable connected to a hub and then another normal cable connected to
the camera.
4.
Provide power to the e-Watch wireless camera.
5.
Make sure that the wireless camera is not associated with any access
point. The green LED on the wireless card should flash quickly to
indicate non-associated status. It is best to power off all access points
before using the wired Ethernet port.
IMPORTANT: If the wireless camera is associated with an access point, the Wireless
Camera Configuration Utility will not be able to communicate with the
camera.
Installing The Wireless Camera Configuration Utility
To install the Wireless Configuration Utility on the Configuration Station
please do the following.
1.
2.
3.
Install the e-Watch CD into the Configuration Station.
Click start->run
Enter the following in the Open dialog. "D:\wireless utility\e-Watch
Wireless Utility Install.exe" where D is the drive letter of the CD
ROM.
4.
Follow the on-screen Install Shield instructions to complete the
installation.
To uninstall the application simply re-run the installer and it will default to
an uninstaller.
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When the utility is installed it will add a shortcut to the start menu under
programs>e-Watch>Wireless Application Utility. Click on this short cut to
launch the utility. This will display the e-Watch Wireless Client Utility as
shown in Figure 21-1.
Figure 21-1. Unconnected Wireless Client Utility
When the utility successfully connects to the camera, it will load the
current settings and display them as in figure 21-2.
Figure 21-2. Connected Wireless Client Utility
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Controls
The controls for the system are divided into 3 tabs. Each tab has an
“Apply” button on the bottom of the screen, however clicking apply will
apply the changes from all the tabs. The tabs are “System”, “WEP Keys”,
and “RF Network”.
System
The system tab (Figure 21-3) controls the main connection and control
system. The system tab holds the most basic of connection settings. These
settings must be done in order for the camera to even associate with a
wireless access point. The following is an explanation of the System
settings.
•
•
•
•
Friendly Name: This setting will add a name to the camera. You can
use this name to quickly find the camera in the AP (Access Point) setup
or control screen.
SSID 1 thru 3: This is the SSID of the AP you want the camera to associate with. You may enter up to three, for 3 different access points.
AP MAC 1 thru 4: This is the MAC address of the AP you want the
camera to associate with. If you do not enter a MAC, the camera will
ignore this capability. You may enter up to 4 MAC addresses for 4 different access points.
Antenna Mode (Receive and Transmit): This setting controls the antennas on the wireless camera for receive and transmit.
Figure 21-3. Wireless Client Utility System Tab
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WEP Keys
The WEP Keys tab (Figure 21-4) controls the encryption using WEP keys.
This part is optional. Do this only if the AP the camera will associate with
has WEP encryption. The camera allows you to store up to 4 WEP keys,
however only one will be used (The transmit key). You can tell the camera
which key to use by selecting it to be the transmit key, do this after you
entered the key in the text field. The keys can be entered in either ASCII or
hex. To select the method of entry, click on the WEP Key Entry Method
selection. The camera supports either 40 or 128 bit WEP keys. Select the
key size for the key you are entering. Once a key has been entered into the
camera, it will alert you by showing an “Already Set” message in front of
the key.
Figure 21-4. Wireless Client Utility WEP Keys Tab
RF Network
The RF Network tab lets you fine-tune the RF signal. From here you can
control the following:
•
•
•
•
•
•
Transmit Power
Data Retries.
Fragment Threshold
RTS Threshold
RTS Retry Limit
Usage of short radio headers.
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Figure 21-5. Wireless Client Utility RF Network Tab
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Chapter 22
CHAPTER 22
Multiserver Operation
Overview
The SiteWatch Situational Awareness Software is designed so that multiple
servers can be used in a SiteWatch network. When you start the ViewWatch
module, you log on to a SiteWatch server. This SiteWatch server is your
local server. Other SiteWatch servers are called remote servers. When a
remote server connects to your local server, you can use the following
ViewWatch features to work with the remote server:
•
•
•
•
•
•
•
•
•
•
Set up remote cameras
Load remote sites
View live remote video
View archived remote images and video
Control remote cameras
Add remote cameras, sites and GateWatch devices to a map
Receive remote alerts
Review remote cameras in the Camera Report
Review remote GateWatch devices in the GateWatch reports
Review the remote system log
The names of sites, cameras and other devices defined on a remote server
are displayed with the remote server’s name appended; for example:
camera3@EWATCH2
Configuring Servers For Multiserver Operation
In the interest of security, SiteWatch servers must be configured to connect
to remote servers, and to accept connections from remote servers. When
your local server connects to a remote server, your local server downloads
your local database to the remote server, and users on the remote server can
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view your local server’s cameras. When your local server accepts a
connection from a remote server, the remote server downloads its database
to your local server, and you can view the remote server’s cameras.
You can choose to which remote servers your local server will connect, and
from which remote servers your local server will accept connections.
IMPORTANT: To ensure correct operation in a multiserver environment, all of the
participating servers should be time synchronized. If you are using a
version of Microsoft Windows that supports time synchronization, such
as Microsoft Windows Server 2003, you can use the operating system’s
time synchronization feature. If not, you can add one or more NTP
servers to the e-Watch registry value TimeServers.
Proxy Video
If your local area network can receive multicast traffic from the remote
server’s cameras, then no special configuration is required to view live
video. However, if your local area network cannot receive multicast traffic
from the remote server’s cameras, then your local server must request a
unicast stream for each remote camera that you wish to view locally. This
is called proxy video. Only one proxy video stream is requested per
camera, regardless of the number of local ViewWatch stations that may be
viewing the video. When the last local station stops viewing the video, the
unicast stream is terminated.
Archiving Proxy Video
For special applications where the connection between the servers may be
very low bandwidth, or somewhat unreliable, it may be advantageous to
store an archive copy of the video stream from the remote server as it is
being viewed. That way, you can review the archived copy of the video
even if the connection to the remote server becomes unavailable. This is
called archiving proxy video. Archiving proxy video is not usually
required, since the archived images and video streams can be downloaded
from the remote server as needed.
Remote Server Definition
Click Define Sites in the ViewWatch Define Menu. You can also click
Define Maps in the Define Menu, then click the "Sites, Stations and
Remote Servers" button. This will bring up the "Site, ViewWatch Station
And Remote Server Definition" window. Click the Servers tab.
Accept Connection From Any Server Checkbox
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If you with to accept connection from any remote server, check the Accept
Connection From Any Server Checkbox. Remote server records will be
created automatically as remote servers connect to your local server.
To manually create remote server records, follow these steps:
1.
2.
Click the Add button to put the window in new server mode.
Enter the remote server name.
IMPORTANT: The name you enter here must match the ServerName value entered in the
remote server’s Registry using the e-Watch Server Application. The
default value of ServerName is the remote computer’s network name.
For multiserver operation, you are encouraged to use static ServerName
values for all servers to avoid difficulties in the event that network names
are changed.
3.
4.
5.
6.
Enter the remote server’s IP address or network name.
Check or clear the Connect To checkbox. If you check this checkbox,
your local server will connect to the remote server, and users on the
remote server will be able to view your local server’s cameras.
Check or clear the Accept Connection From Checkbox. If you check
this checkbox, your local server will accept an incoming connection
from the remote server, and you will be able to view the remote
server’s cameras. If you clear this checkbox, your local server will
refuse a connection from the remote server, and the remote server’s
database will be deleted from your local server. This checkbox is not
shown if the Accept Connection From Any Server Checkbox is
checked.
Check or clear the Require Download For Browse checkbox. If you
check this checkbox, your local server will download images
archived on the remote server that are requested by any ViewWatch
Station in browse mode. If you clear this checkbox, the ViewWatch
Station will attempt to load the images directly from the remote
server. You should check this checkbox only if your ViewWatch stations may not be able to establish an HTTP connection to the remote
server, or if you wish to keep a local copy of all images reviewed in
browse mode.
IMPORTANT: If you clear the Require Download For Browse checkbox, you should
configure your local SiteWatch server as an Internet Explorer Trusted
Site. See Chapter 8, “Installing the ViewWatch™ Module” for details. If
your local SiteWatch server is not trusted, your local server will continue
to download images archived on the remote server.
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7.
8.
9.
10.
11.
12.
Check or clear the Proxy Video Streams checkbox. If you check this
checkbox, your local server will request a unicast stream from the
remote server for each camera that is viewed locally. Use this option
only if multicast traffic from the remote server’s cameras is not available on your local area network.
Check or clear the Archive Proxy Video Streams checkbox. Check
this checkbox if you want your local server to keep an archive copy of
video streams from the remote server as they are being viewed. This
option is available only if the Proxy Video Streams checkbox is
checked.
Check or clear the Discover Multicast Streams checkbox. This option
is useful only if your SiteWatch Server may be able to receive multicast streams from the remote server’s cameras. If so, you can check
this checkbox to have your local server attempt to detect these
streams instead of requesting a proxy unicast from the remote server.
This option is available only if the Proxy Video Streams checkbox is
checked.
Check or clear the Motion JPEG Only checkbox. Check this checkbox if you have a low-bandwidth connection to the remote server and
you want your local server to request only Motion JPEG proxy
streams from the remote server. The AllowAutoMjpeg registry value
on the remote server must be set to true. This option is available only
if the Proxy Video Streams checkbox is checked.
Select a maximum kilobits per second bit rate for all proxy Motion
JPEG streams requested from the remote server. The frame rate of all
proxy streams will be reduced until the total bit rate of all streams is
less that the selected maximum. This option is available only if the
Motion JPEG Only checkbox is checked.
Click the Update button to save the new server record.
Checking Remote Servers
Each time a remote server connects to, or disconnects from, your local
server, a record of that event is written to the system log file. You can
review these events using the System Log Report (Chapter 22).
You can quickly check on the status of remote servers by clicking List
Servers in the ViewWatch Windows Menu to display the List Servers
window (Figure 22-1). The List Servers window lists each remote server,
and its current status, connected or disconnected.
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Figure 22-1. List Servers Window
Using A License Server
One camera license is required for each camera connected to a SiteWatch
server. Ordinarily, each SiteWatch server has a fixed number of available
licenses. This number is coded into the registration number that you have
recorded on your SiteWatch server using the e-Watch Server Application
(see Camera Licenses in Chapter 2).
There is a potential problem with this method of camera licensing in a
multiserver network. You may wish to move a number of cameras from one
server to another, perhaps to achieve load balancing. But the server to
which the cameras will be connected will not have a sufficient number of
camera licenses. The SiteWatch server will refuse the new camera
connections, and you will receive the error notifications described in
Chapter 2. You would have to contact e-Watch Technical Support to reallocate your licenses between your servers and receive new registration
numbers.
You can make use of a License Server to avoid this problem. Contact
e-Watch Technical Support, request a License Server Registration Number,
and record the License Server Registration Number on one of your
SiteWatch servers in the same way as you would a normal registration
number (refer to Figure 2-9). The License Server Registration Number will
be encoded with the total number of camera licenses available on all of
your SiteWatch servers, and will identify the server as a License Server.
Now use the e-Watch Server Application on your other servers to enter the
IP address of the License Server in the Registry (Figure 22-2).
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Figure 22-2. Setting The License Server
Each of your SiteWatch servers, including the License Server, will obtain
cameras licenses from the License Server on an as-needed basis. You are
free to move cameras between servers without having to obtain new
registration numbers from e-Watch. The license status of each server is
shown in the ViewWatch License Report for that server (Figures 18-19, 1820 and 18-21). If many cameras are moved between servers in a short
amount of time, it may become necessary to force the License Server to
rebuild the camera license allocations. To do this, run the e-Watch Server
Application on the License server and set the value of ResetLicenses to 1
(Figure 22-3).
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Figure 22-3. Resetting The Licenses On The License Server
Temporary License Server
In the event that the License Server is offline for any reason, each
SiteWatch server will revert to using the number of camera licenses
encoded in its own registration number. If you wish, you can set up a
temporary license server. You will need the SiteWatch CD, and the HASP
key and registration number from the License Server.
Set up a computer to be used as the temporary license server. Install
Microsoft .NET Framework Version 2 and the Microsoft J# Redistributable
Package available from Microsoft, or in the Additional Files folder on the
SiteWatch CD. Insert the HASP key and the SiteWatch CD. Run
“D:\installers\e-WatchLicenseServer.exe” from the SiteWatch CD, where
“D” is the drive letter of your CD drive. If possible, set the IP address of the
temporary license server to the IP address of the License Server. If this is
not possible, use the e-Watch Server Application on your other SiteWatch
servers to set the Registry value LicenseServer to the IP address of the
temporary license server.
When the installation is complete, click Start then Run then e-Watch then
License Server. Enter the License Server’s registration number, then click
the Start button. The correct number of available licenses should be
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displayed. The temporary license server will allocate licenses to your
SiteWatch servers in the same way as the License Server (Figure 22-4).
Figure 22-4. Temporary License Server
Multiserver User Example
There are two SiteWatch servers on the example network, ServerA and
ServerB, as depicted in Figure 22-5. Cameras are connected to both
servers. User “joesmith” always logs on to ViewWatch using ServerA as
described in Chapter 9. The job description of “joesmith” requires that he
have the Investigator role, that he be able to view all of the cameras
connected to ServerA, and that he be able to view only selected cameras
connected to ServerB.
Figure 22-5. Example Multiserver Network
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Chapter 22
Steps To Take On ServerA
Since “joesmith” logs on to ViewWatch using ServerA, you need to define
him as a user on ServerA. You need to assign the Investigator role to
“joesmith” so he will have the appropriate ViewWatch permissions. Follow
these steps:
1.
2.
3.
4.
5.
Log on to ViewWatch using ServerA.
Click Define Permissions in the ViewWatch Define Menu.
Click the Users tab.
Enter the user’s user ID, password, name, and role.
Click the Save button.
Figure 22-6 shows the completed user definition of “joesmith” on ServerA.
He can view all of the cameras connected to ServerA since this is permitted
by the Investigator role. If we wanted to restrict “joesmith” to view only
selected cameras connected to ServerA, we would create a new role and
assign the new role to “joesmith”. The new role would be similar to
Investigator, but would be limited to viewing selected sites or camera
groups (see “Defining And Editing Roles“ in Chapter 9 for more
information about roles).
Figure 22-6. User Definition On ServerA
Steps To Take On ServerB
The first thing to do on ServerB is to identify the cameras on ServerB that
“joesmith” is permitted to view. We can do this in either of two ways. We
can define a site that includes exactly these cameras, or we can define a
camera group that includes exactly these cameras. Refer to Chapter 9 for
details. For the purposes of this example, we will use a camera group.
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1.
2.
3.
4.
5.
6.
7.
Log on to ViewWatch using ServerB.
Click Define Permissions in the ViewWatch Define Menu.
Click the Camera Groups tab.
Click the New button.
Enter a name like “Joes Cameras“ for the new camera group then
click the OK button.
Check the cameras that “joesmith” is permitted to view.
Click the Save button.
Figure 22-7 shows the completed camera group named “Joes Cameras”.
Figure 22-7. Camera Group On ServerB
Next, we define a role that is similar to Investigator, but is limited to the
cameras in “Joes Cameras”.
8.
9.
10.
11.
12.
13.
14.
Click the Roles tab.
Select Investigator in the Role list.
Click the Save As button.
Enter a name like “Joes Role“ for the new role then click the OK button.
In the Permission box, scroll down and un-check “View/Control all
camera groups”.
In the Permissions box, locate the View/Control Camera Groups
section and check the boxes next to “Joes Cameras”.
Click the Save button.
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Figure 22-8 shows the completed role.
Figure 22-8. Restricted Role On ServerB
The last step is to assign the new role to “joesmith”. Remember that we
defined the user “joesmith” on ServerA. But since ServerA and ServerB are
connected using the MultiServer module, the user definition of “joesmith”
will have been passed automatically from ServerA to ServerB, and
“joesmith” will be listed on ServerB as a “Remote User”.
15.
16.
17.
18.
19.
Click the Remote Users tab.
Select ServerA in the Remote Server list.
Select joesmith in the Remote Users list.
Select Joes Role in the Role list.
Click the Save button
Figure 22-9 shows the completed Remote Server definition of “joesmith“
on ServerB.
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Figure 22-9. Remote Server Definition On ServerB
User “joesmith“ can now log on to ViewWatch on ServerA with
Investigator permissions. He can view all of the cameras connected to
ServerA, and he can view the cameras connected to ServerB that are in the
“Joes Cameras” camera group.
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CHAPTER 23
Exporting Images
SiteWatch™ provides a simple procedure to export e-Watch® images from
the SiteWatch archive. SiteWatch Export creates a folder that contains the
images, a viewer program, and an image verification program. The folder
with the exported images may be copied to a compact disk or other
removable media.
The removable media can them be transported and connected to any other
Windows computer. The viewer program on the media can be used to
review the images, and the image verification program can be used to verify
that the images are genuine and have not been altered.
Creating The Export Folder
Follow these steps to create the export folder. Refer to Figure 22-1.
1.
2.
3.
4.
5.
6.
7.
Double-click the e-Watch Server App icon on the SiteWatch server
desktop.
Click the Export tab.
Select the desired From and Through dates and times.
Select the desired cameras by clicking the check boxes in the Cameras window.
Enter a valid folder name in the Export Folder box, or click the
Browse button to select a folder. If the folder already exists, it must be
empty; SiteWatch will not export images to a non-empty folder.
Click the Export button.
The progress bar visually shows the progress of the export procedure.
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Figure 23-1. Exporting Images
Creating The Export Folder From ViewWatch
You can also create the export folder from within ViewWatch by clicking
Export in the ViewWatch Tools Menu. Creating the folder from within
ViewWatch is slower than on the server desktop because all of the files
have to be copied over the network. If you have only a few minutes to
export, you can create the folder from within ViewWatch. If you have a
long time or many cameras to export, you should create the folder from the
server desktop.
Copying The Export Folder
You can use Windows Explorer to copy the completed export folder to
removable media or to another computer. Be sure to copy all files exactly
as they were written to the original export folder. Do not add or delete any
files. If any files are added or deleted, the export viewer may not function
correctly.
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Viewing The Exported Images
Obtain the SiteWatch Export User Guide, document number URG-9159001, which contains detailed information on reviewing and verifying the
exported images. You can find this document in the “documentation” folder
on the SiteWatch CD.
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Chapter 24
CHAPTER 24
Mobile Viewer
Overview
SiteWatch™ includes a mobile viewer web application you can use to view
video with any web browser that supports the “x-multipart-replace” content
type. As of this writing, x-multipart-replace is supported by Mozilla,
Firefox, Chrome, Safari, and Opera. It is not currently supported by
Microsoft Internet Explorer. For example, you can view video on Apple
devices including iPad and iPhone using Safari, and on Android devices
using Firefox. You can view the video from any camera that has the low
resolution stream type set to Motion JPEG.
Preparing The Cameras
The mobile viewer receives the camera’s low resolution stream. In order to
view the video from a camera, the low resolution stream type must be set to
Motion JPEG. For e-Watch cameras, refer to Chapter 11 and Chapter 20 for
details on configuring the low resolution stream type. For third party
cameras, refer to the e-Watch configuration document for that camera
manufacturer.
Preparing The e-Watch Server
There are three registry settings that control the mobile viewer. You can
adjust these settings using the e-Watch Server Application.
HTTPEnable - Make sure that this setting is true.
HTTPBasePort - Each camera that you wish to view requires an available
IP port on the e-Watch server. This setting defines the lowest port number
in the range of ports that can be used for mobile viewing. Each additional
camera will use the next higher port number.
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HTTPFrameRate - This setting determines the maximum frame rate sent to
the mobile viewer. If a camera’s low resolution stream is set to a higher
frame rate, the e-Watch server will lower the frame rate when sending to
the mobile viewer.
Starting The Mobile Viewer
Start the web browser in your mobile device. Enter the following URL in
the browser’s address window where <serverIP> is the IP address of the eWatch server:
http://<serverIP>/ewatch/mobile.asp
The mobile viewer will appear in your browser window as shown in Figure
24-1.
Figure 24-1. Mobile Viewer
Enter your e-Watch user name and password, than tap the GO button. The
site and camera selection window will appear as shown in Figure 24-2.
Only cameras that have the low resolution stream set to Motion JPEG will
appear in the camera list,
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Figure 24-2. Mobile View Site And Camera Selections
Select the site and camera you want to view, then tap the GO button.The
video will appear as shown in Figure 24-3. Tap the BACK button to return
to the site and camera selections.
Figure 24-3. Mobile Viewer Video Window
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Router Considerations
If you wish to use the mobile viewer on a network outside of your firewall
(on a cellular network, for example), and if your e-Watch server is inside
your firewall, then you may have to configure your router to allow the
mobile viewer to connect to the e-Watch server. The default HTTP port,
port 80, and the range of ports determined by the registry setting
HTTPBasePort (see Preparing The Server above) need to be portforwarded from the router to the e-Watch server. If you do not wish to use
port 80 for the mobile viewer you can specify an alternate port on the
mobile viewer URL, for example:
http://<serverIP>:8080/ewatch/mobile.asp
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Appendix A
APPENDIX A
List Of Tables
Table 0-1 Document Organization xii
Table 0-2. Conventions xiii
Table 4-1. Multicast Addresses 22
Table 5-1. Registry Entries For Tape Operation, Local Tape Drive 25
Table 5-2. Registry Entries For Tape Operation, Remote Tape Drive 28
Table 5-3. Registry Entries For Tape Operation, Tape Service On SiteWatch Server 29
Table 9-1. SiteWatch Predefined UserIDs and Passwords 64
Table 11-1 Setup Dialog Definitions 94
Table 11-2 Explanation of Camera Controls 98
Table 11-3 Explanation of Picture Controls 99
218
Appendix B
APPENDIX B
List Of Figures
Figure 1-1. Maximum Connections Exceeded 7
Figure 2-1. USB HASP Security Key 8
Figure 2-2. Serial Number of Key 9
Figure 2-3. Web Registration Screen 1 10
Figure 2-4. Web Registration Screen 2 10
Figure 2-5. Web Registration Screen 3 10
Figure 2-6. ViewWatch Station License Alert 11
Figure 2-7. e-Watch System Log Report With License Errors 11
Figure 2-8. Windows Event Viewer With License Error 12
Figure 2-9. Setting The Registration Number Using Server App 12
Figure 3-1. Upgrade Window 14
Figure 4-1. Using Network Storage 20
Figure 5-1. Tape Drive With Network Storage 26
Figure 5-2. Remote Tape Drive And Disk Storage 27
Figure 5-3. Remote Tape Drive With Network Storage 27
Figure 7-1. e-Watch Daylight Camera 35
Figure 7-2. Wide Shot, 100' distance 39
Figure 7-3. Tight shot, same distance. 40
Figure 7-4. Camera Surfaces with Mounting Threads Located 41
Figure 7-5. The Pinout of the RJ-45 Socket on the Camera 42
Figure 7-6. Straight-Through Cable PinOut 43
Figure 8-1. ViewWatch Installation Message 49
Figure 8-2. IE Security Warning 49
Figure 8-3. Trusted Site Message 50
Figure 9-1. Typical Monitor Station 54
Figure 9-2. SiteWatch Log on Screen 56
Figure 9-3. Internet Explorer Address Field 57
Figure 9-4. Additional URL Parameters 60
Figure 9-5. Interactive Logon Options 61
Figure 9-6. Define Users Window 63
Figure 9-7. Adding a New User 64
Figure 9-8. Remote User 65
219
Appendix B
Figure 9-9. Roles Screen 66
Figure 9-10. Roles Screen With Sites Expanded 67
Figure 9-11. Roles Screen With Camera Groups Expanded 68
Figure 9-12. Camera Groups Screen 70
Figure 9-13. The Primary ViewWatch™ Screen 71
Figure 9-14. Facility Map with Camera Icons 72
Figure 9-15. Text Box Showing Camera’s Friendly Name 72
Figure 9-16. Video Window Configured As Four Panes 74
Figure 9-17. Setup Video Panes Dialog 75
Figure 9-18. Video Window Configured As Nine Video Panes 76
Figure 9-19. Menu Bar In Live Mode with Admin Role 78
Figure 9-20. Menu Bar In Live Mode with User Role 79
Figure 9-21. Browse Controls Window 80
Figure 9-22. Specific Camera Buffer Size Dialog 80
Figure 9-23. Options Dialog 82
Figure 9-24. Video Wall 84
Figure 9-25. Example Windows Command File 87
Figure 11-1. Camera Definition Dialog Box 92
Figure 11-2. Individual Camera Definition Dialog Box 93
Figure 11-3. IP TCP Tab Display for Camera Definition Dialog 95
Figure 11-4. IP Multicast Tab Display for Camera Definition Dialog 96
Figure 11-5. Control Tab Screen from Camera Definition Dialog Box 97
Figure 11-6. Picture Tab Screen from Camera Definition Dialog Box 99
Figure 11-7. Streams Tab Screen from Camera Definition Dialog Box 100
Figure 11-8. JPEG Tab Screen from Camera Definition Dialog Box 101
Figure 11-9. Audio Tab Screen from Camera Definition Dialog Box 103
Figure 11-10. Encoder Tab Screen from Camera Definition Dialog Box 104
Figure 11-11. Wireless Camera Definition Window - System Tab 106
Figure 11-12. Wireless Camera Definition Window - WEP Keys Tab 107
Figure 11-13. Wireless Camera Definition Window - RF Tab 108
Figure 11-14. Define Maps Dialog Box 109
Figure 11-15. Define Maps Drop Down Map List 110
Figure 11-16. Map Pane Display With Chosen Map Displayed 110
Figure 11-17. Define Maps Camera Icon Dialog Box 111
Figure 11-18. Define Maps Dialog Box With Added Camera 112
Figure 14-1. Monitors Menu 118
Figure 14-2. 16 Video Panes Display 119
Figure 14-3. Sites and Maps Controls 119
Figure 14-4. Several Sites Loaded on an e-Watch System 120
Figure 14-5. Selecting a Map from the Pull Down Menu 120
Figure 14-6. Video Pane Control Icons 121
Figure 14-7. Audio Icon Appearances 121
Figure 14-8. Audio Dialog 121
Figure 15-1. Motion Alarm 126
Figure 15-2. Panic Alarm 127
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Appendix B
Figure 15-3. Motion Alarm Dialog Window 127
Figure 15-4. Load Site Window 129
Figure 15-5. Events Window 129
Figure 15-6. Alarm Profile Window 130
Figure 15-7. Alarm Time Window 131
Figure 15-8. Events Window Display for Motion Alarm 133
Figure 15-9. Select Camera Window 133
Figure 15-10. Select Profile Window 134
Figure 15-11. Pager Window 136
Figure 15-12. E-Mail Window 136
Figure 15-13. Station Window 136
Figure 15-14. Station Alert Configuration Window 137
Figure 15-15. Pager Alert Configuration Window 138
Figure 15-16. E-mail Alert Configuration Window 139
Figure 15-17. Armed/Disarmed Indicator 139
Figure 15-18. Alarm Zooms Window 140
Figure 16-1. The GateWatch Menu 142
Figure 16-2. Define Devices Window 143
Figure 16-3. Add Devices Window 144
Figure 16-4. Define Maps Window 145
Figure 16-5. Device Icon Placed On Site Map 146
Figure 16-6. Video Pane With Open Door Icon 147
Figure 16-7. Camera Video With Associated Isonas Picture 147
Figure 16-8. Isonas AUX Input Configured As Doorbell 148
Figure 16-9. Doorbell Window 149
Figure 17-1. GateWatch Menu 151
Figure 17-2. GateWatch Custom Setup Window 151
Figure 17-3. Add Fields Window 152
Figure 17-4. Define Devices Window 153
Figure 17-5. 3rd Party Custom Setup 154
Figure 17-6. Report Format Showing 3rd Party Data Fields 154
Figure 17-7. GateWatch Custom Report Setup Window 155
Figure 17-8. GateWatch Custom Report 156
Figure 17-9. Filtered GateWatch Custom Report 156
Figure 17-10. GateWatch Event Details 157
Figure 17-11. Primary Screen In Browse Mode With GateWatch Event 157
Figure 18-1. Reports Menu 159
Figure 18-2. Report Setup, From and Through Times 160
Figure 18-3. Camera Report Setup 160
Figure 18-4. Camera Report 161
Figure 18-5. Camera Report Showing Spot Text Box 162
Figure 18-6. Camera Report Detail Screen 162
Figure 18-7. Camera Report Schedule Window 163
Figure 18-8. Camera Report Frequency Settings 164
Figure 18-9. Activating Camera Report Schedule 164
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Appendix B
Figure 18-10. System Log Report Setup 165
Figure 18-11. Log Report 166
Figure 18-12. Log Report Filtered 167
Figure 18-13. Camera Database Exception Report 168
Figure 18-14. Camera Connections Report 169
Figure 18-15. Camera Status Report Setup Screen 170
Figure 18-16. Camera Status Report 170
Figure 18-17. Camera Status Report, Select Columns 171
Figure 18-18. Camera Status Report, Filtered By Camera Model 172
Figure 18-19. License Report, Stand-Alone Server 172
Figure 18-20. License Report, License Server 173
Figure 18-21. License Report, Obtaining Licenses 173
Figure 19-1. Define Zones Window 175
Figure 19-2. Save Zone 175
Figure 19-3. List Zones Window 176
Figure 19-4. Load Zone Window 176
Figure 19-5. Save Zone Window 177
Figure 20-1. Camera Configuration Utility Help 179
Figure 20-2. Camera Configuration Utility Window 180
Figure 20-3. Camera Pull-Down Lists 181
Figure 20-4. Connected Camera Parameters 182
Figure 20-5. Viewing Video 182
Figure 20-6. Camera Configuration Pages - Setup Page 183
Figure 20-7. TCP/IP Configuration Page 184
Figure 20-8. IP Multicast Configuration Page 185
Figure 20-9. Picture Page 186
Figure 20-10. Archive Stream Page 186
Figure 20-11. High Resolution Stream Page 187
Figure 20-12. Low Resolution Stream Page 188
Figure 20-13. Audio Stream Page 189
Figure 20-14. Audio Page 189
Figure 20-15. JPEG Page 190
Figure 20-16. Encoder Page 191
Figure 20-17. Camera IP Utility 192
Figure 21-1. Unconnected Wireless Client Utility 195
Figure 21-2. Connected Wireless Client Utility 195
Figure 21-3. Wireless Client Utility System Tab 196
Figure 21-4. Wireless Client Utility WEP Keys Tab 197
Figure 21-5. Wireless Client Utility RF Network Tab 198
Figure 22-1. List Servers Window 203
Figure 22-2. Setting The License Server 204
Figure 22-3. Resetting The Licenses On The License Server 205
Figure 22-4. Temporary License Server 206
Figure 22-5. Example Multiserver Network 206
Figure 22-6. User Definition On ServerA 207
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Appendix B
Figure 22-7. Camera Group On ServerB 208
Figure 22-8. Restricted Role On ServerB 209
Figure 22-9. Remote Server Definition On ServerB 210
Figure 23-1. Exporting Images 212
Figure 24-1. Mobile Viewer 215
Figure 24-2. Mobile View Site And Camera Selections 216
Figure 24-3. Mobile Viewer Video Window 216
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Appendix C
APPENDIX C
Glossary
Activity Gated Storage™ Module
A method of reducing overall archive storage requirements by only storing video when the
camera or encoder detects activity with its field of view.
Alarm
An event that the system will detect, e.g., motion. Alarms can be defined for different cameras at different times, enabling alerts to be sent when a motion alarm is detected. Each
defined alarm can be set to On or Off. If an alarm is detected but that alarm's status is Off,
no alert will be sent.
Alert
An alert is a response to an alarm. Alerts may be in the form of a Monitor Station popup,
pager call, or e-mail that contains a description of the event.
Browse Mode
When in Browse Mode, the system displays a variety of controls for reviewing archived
still images or MPEG video clips. Archived video for a specific date and time can be
recalled and played back on the video window.
Cam Controls
A series of controls that enable the user to control and adjust camera parameters such as
zoom, pan, tilt, focus, hue, saturation, brightness, contrast, etc.
Camera Report
A report generated to reflect activity from cameras or other security devices. A camera
report displays the camera name and average number of motion events, represented by a
line of colored dots. Time periods with no events are represented by a black dot, while blue
and red dots represent time periods of few and many events, respectively. By clicking on a
dot, the user can recall and playback the motion events during the specified time period.
224
Appendix C
Menu Bar
One of three main areas of the ViewWatch screen, the other two being the Video Window
and the Map Window. The Menu Bar, located across the top of the screen, contains all
functions for configuring and using the system.
E-Mail Message
An alert generated in response to an alarm. E-mail messages are defined by entering the
name of the recipient and the recipient's e-mail address. When an alarm is detected, the
system will send an e-mail message that includes a description of the event alarm.
Event
Event settings determine what kind of events the system will detect and what actions it
will take in response to a detected event. Detected events are called alarms. System
responses are called alerts. When motion, or another event is detected, the system will execute an alarm and send an alert to interested personnel. The system must be armed for
alerts to be sent.
Export
A procedure whereby images are copied from the SiteWatch archive and made available
for transfer to removable media.
GateWatch™ Third-Party Integration Software
GateWatch is an additional software package that allows the e-Watch system to interface
with third-party access control and alarm systems, such as access keypads, smoke alarms,
or perimeter security implements. It allows third-party devices to be added to maps and
monitored in ways similar to e-Watch cameras.
List Cameras
A screen accessed from the Windows Menu that displays a list of cameras for a specific
site.
List Zones
A screen accessed from the Windows Menu that displays a list of zones for a specific site.
Map Window
One of three main areas of the ViewWatch screen, the other two being the Video Window
and the Menu Bar. The Map window, located in the upper left of the screen, is used to
setup and display facility maps. The maps contain icons representing cameras or other
security devices. The user is able to "drag and drop" cameras from the map to video panes
to monitor the cameras’ video.
225
Appendix C
Multiserver
Multiserver is an additional software package that allows the e-Watch system to provide
seamless access to sites, maps, cameras and alarms from any SiteWatch™ server no matter
where these data are stored.
Pager Call
An alert generated in response to an alarm. Pager calls are defined by entering the name of
the pager's owner and a dial string. When an alarm is detected, the system will dial the
pager number.
Popup Alert
An alert that pops up on the ViewWatch screen in response to a defined Alarm, containing
a description of the event and sounding of an audible alarm. The audible alarm may be
manually disabled.
Presets
A preset is a collection of all of the ViewWatch settings, which include: sites, maps, video
screen formats, video streams displayed, and primary or secondary screens selected.
Primary Screen
A PC running Windows 2000 or Windows XP, and Windows Internet Explorer, connected
to a network, and configured with SiteWatch system software, used as an e-Watch Situational Awareness System or Monitoring system. The Primary Screen controls all aspects
of the e-Watch system.
Profile
A profile is a setting of days and times during which alerts are to be sent in response to
alarms. This feature allows alerts to be sent or suppressed according to a predefined schedule. The system can be armed or disarmed through the Profiles Screen. If the system is disarmed, alarms will be detected but no alerts will be sent.
Region of Interest
A rectangular area drawn on the Video Window which defines a Region of Interest (ROI).
When ROI is enabled, only video containing motion in the ROI will be played back.
Role
Grants authority to use specific system features and functions. A Role is assigned to each
user and determines which features and functions that user may access. The three predefines roles are: Administrator, Investigator, and User.
Secondary Screens
Additional screens to supplement the Primary Screen, used only for viewing video from
selected cameras. Secondary screens don't have a mouse or user interface, and are controlled from the Primary Screen.
226
Appendix C
SiteWatch™ Situational Awareness Software
The software used to manage and use your e-Watch system. This package includes the
SiteWatch server, ViewWatch module, MotionWatch module, EventWatch module and
DecisionWatch module.
Tape Service
A service program that allows running the tape backup device on a computer other than
the SiteWatch server.
Video Window
One of three main areas of the ViewWatch screen, the other two being the Map Window
and the Menu Bar. The Video Window, located in the upper right of the screen, is used to
display streaming video from the system's cameras. The Video Window can be configured
as multiple video panes.
ViewWatch™ module
The software used to view video.
Zones
A predefined collection of cameras. The video streams from the cameras are displayed one
at a time on a rotating basis at a predetermined rate.
227
Appendix C
Acronyms and Abbreviations
APER
Aperture
AUX
Auxiliary
CAM
Camera
CONTR
Contrast
DSL
Digital Subscriber Line
ID
Identification
IGMP
Internet Group Management Protocol
IP
Internet Protocol
JPEG
Joint Photographic Expert Group
LAN
Local Area Network
MPEG
Motion Picture Expert Group
PC
Personal Computer
P/T/Z
Pan/Tilt/Zoom
QSIF
Quarter Standard Interchange Format
ROI
Region of Interest
SAT
Saturation
SHUT
Shutter
SIF
Standard Interchange Format
VGA
Video Graphics Array/Adapter
VLAN
Virtual Local Area Network
VPN
Virtual Private Network
WAN
Wide Area Network
228
Appendix D
APPENDIX D
Registry Settings
The following settings are maintained in the SiteWatch™ server’s Registry.
Use the e-Watch Server App to change these settings as needed. The
default values for most of these settings are set during installation and do
not need to be changed. See Chapter 4 for instructions and a list of settings
that are installation-specific.
NOTE: ViewWatch™ stations must be able to download the e-Watch video filter from the
URL specified by the value of FilterURL. If not, the stations will not display video.
If this value is blank, or if the SiteWatch server cannot connect to the URL (if, for
example, the system is on a secured network), then the SiteWatch server will
substitute its own URL and the ViewWatch stations will download the filter from
the SiteWatch server. This arrangement works for most installations. However, if
the ViewWatch stations cannot download the filter, verify that the value of
FilterURL is the URL of a computer with SiteWatch installed and to which the
ViewWatch stations can connect.
AcceptAllConnections — Indicates whether to automatically accept
incoming connections from other SiteWatch servers
AccessDataExpirationDays — The number of days that access data are
retained on disk
AlertAutoSuppressMinutes — The number of minutes to suppress alerts
after acknowledgement.
AlertFromEmailAddress — The ‘From’ address used in alert messages
AllowAutoMjpeg — Indicates whether to automatically switch cameras’
low bandwidth streams from QSIF MPEG to Motion JPEG if requested by a
ViewWatch station or a remote SiteWatch server
BackupStartTime — The time of day to begin tape backup, as ‘hhmm’
between 0000 and 2359
CameraCheckInterval — The number of minutes between checks for
offline cameras
Page 229
Appendix D
FilterURL — The URL where the video filter may be downloaded; if this
setting is blank, the video filter will be downloaded from the SiteWatch
server
FirmwareAutoUpdate — Indicates whether to automatically update the
firmware when a camera connects to the server
FirmwareServer — The camera firmware server IP address or network
name; if this setting is blank, the firmware will be downloaded from the
SiteWatch server
FirmwareVersion — The camera firmware version appropriate for this
release of SiteWatch
HTMLRelativePath — The webserver virtual directory that points to the
e-Watch HTML folder
ImageRelativePath — The webserver virtual directory that points to the
image directory
ImageRetentionDays — The number of days to retain images on disk.
ImageRoot — The root directory for images
LogFolder — The folder where log files are created
LogMaxSize — The maximum cumulative size of all log files in kilobytes
MinFreespacePercent — The minimum amount of free space to keep on
disk
ModemWaitSeconds — The number of seconds to wait between modem
dials
MulticastAddressAudio — The format of the multicast audio stream
MulticastAddressMjpeg — The format of the multicast motion JPEG
stream
MulticastAddressQsif — The format of the multicast QSIF video stream
MulticastAddressSif — The format of the multicast SIF video stream
PanicButtonKeys — The alarm types associated with the Panic Button
keys
PreloadCameraControls — Indicates whether to preload camera controls.
ProxyPortsFirst — The first port number in the range used for video
stream proxies
ProxyPortsLast — The last port number in the range used for video
stream proxies
ProxyStreamTimeout — The number of seconds before a proxy video
stream will timeout
Page 230
Appendix D
RegistrationNumber — The e-Watch Registration Number
RetrievedFileExpirationDays — The number of days that retrieved files
are retained on disk
RetrievedRelativePath — The webserver virtual directory that points to
the retrieved image directory
RetrievedRoot — The root folder for retrieved images
ServerAliases — Other server network names or IP addresses
ServerName — The name of the server; if left blank, the computer name
will be used
ServerURL — The URL of the server
ServiceDBRoot — The root folder where the database files are installed
SetTimeFrequency —
synchronization attempts
The number of minutes between time
SetTimeTimeout — the number of milliseconds to wait for a time server
to respond
SupportEmail — The e-Mail addresses of support contacts
SystemColorBasic — The basic map icon color
SystemColorHighlight — The highlighted map icon color
SystemColorMaptag — The map tag color
SystemColorMotion — The motion alarm color
SystemColorPanicButton — The panic button alarm colors
TapeControl — The method of tape control, ‘manual’ or ‘robot’
TapeDevice — The name of the tape device
TapeRobotDevice — The name of the tape robot device
TapeServer — The tape server IP address or network name; if this setting
is left blank, the e-Watch Service on the SiteWatch Server will perform all
tape operations
TapeServerImageRoot — The path to the e-Watch image root folder
from the perspective of the tape server; if this setting is left blank, the value
of ImageRoot is used
TapeServerRetrievedRoot — The path to the e-Watch retreived root
folder from the perspective of the tape server; if this setting is left blank,
the value of RetrievedRoot is used
TapeStructure — The structure of the tapes, ‘daily’ or ‘packed’
Page 231
Appendix D
TFTPServerEnable — Indicates whether to start the SiteWatch built-in
TFTP server
TFTPServerFolder — The source folder used by the SiteWatch built-in
TFTP server
TFTPServerTimeout — The timeout value used by the SiteWatch built-in
TFTP server
TimeServers — A list of time servers to contact for time synchronization
UDPJpegPortsFirst — The first port number in the range used for UDP
JPEG streams
UDPJpegPortsLast — The last port number in the range used for UDP
JPEG streams
VerifyTapeWrites — Indicates whether to verify tape writes
Page 232
Appendix E
APPENDIX E
Installation Checklist
This checklist is provided as a convenient aid when installing an e-Watch
Situational Awareness System.
1.
Verify Server and Monitor Station prerequisites
2.
Review network capabilities and configuration
3.
Choose data root
Data root: _____________________________________________
4.
Install SiteWatch Server software
5.
Customize Server installation
6.
Prepare tape volumes
7.
Prepare DHCP
8.
Install cameras and encoders
9.
Install ViewWatch
10.
Install video filter
11.
Install map files and define maps
12.
Define sites
13.
Set up cameras
14.
Update camera firmware
15.
Set up maps
16.
Verify video
Page 233
INDEX
Numerics
3rd Party Devices 142
3rd Party System
Example 153
A
AcceptAllConnections 229
AccessDataExpirationDays 229
Activity Gated Storage 224
Administrator Role 56, 174
Alarm 224
Alarm Profile 130
Adding 130
Editing 131
Removing 132
Alarm Profile window 130
Alarms 123
Audio 123
Defining 128
Event 124
Event Setup 128
Motion 123
Alert 123, 224
AlertAutoSuppressMinutes 229
AlertFromEmailAddress 229
Alerts
Defining 124, 135
E-Mail 138
Pager 137
Popup 124
Station 136
AllowAutoMjpeg 229
Arming the System 139
Audio Alarm 135
Authority Levels 55
Auto logon 59
Automated Notification 1
Auto-Remove Feature 108
Available Maps 116
B
BackupStartTime 229
Browse Mode 79, 224
Buffer
Setting Size for a Specific Camera 80
Size 80
Buffer Size 80
C
Cable Installation 43
Cable Type 42
Cache 58
Cam Controls 224
Camera
Adding 106
Alert If Offline 94
Archive
High-Res Video 94
JPEG 94
Low-Res Video 94
Archive Audio 94
Archive Audio With Motion Alarm 94
Camera Class 94
Camera Model 94
Configuration Procedures 182
Description 94
e-Watch Server Address 96
External Device 94
Friendly Name 75, 94
ID Number 94
Installation 35
IP Address 94
IP configuration 95
MAC Address 94
Maximum Connections 7
Motion Detection Sensitivity Controls 102
Panic Button Name 94
Save As Startup 100
Setup 91
Time To Live 96
Camera Configuration Utility
Help 178
Installing 178, 194
Procedures 179
Camera Connections Report 169
234
Camera Controls 122
Explanation 98
Camera Definition 92
Camera Icon 117, 174
Camera Report 160, 224
Camera Report Schedule 163
Camera Status Report 169
CameraCheckInterval 229
CS-Mount Camera 41
D
Data Root 14
Daylight Camera 40
Define Maps Window 73, 114, 145
Define Users window 63, 65
Define Zones 174, 175
Devices
3rd Party Devices 142
DHCP 32, 95
Drag And Drop 76, 77, 117, 174
Dual-Head Logon 59
E
ELAN 4
E-mail Message 128, 225
Etherenet 3
Ethernet Connectors 42
Event 77, 225
Event Alarm 135
Event Window 128
Export 211, 225
Folder 211
F
Filter 113
Installation 113
Manual Installation 113
FilterURL 230
Firmware 105
Firmware Maintenance, Automatic 19
FirmwareAutoUpdate 19, 230
FirmwareServer 230
FirmwareVersion 19, 230
G
GateWatch 124, 141, 159, 225
Configuring 142
Reports 150, 154
H
Hardware Requirements 4
Hardware Setup 6
HASP Key 8, 205
Hotspot
Camera 115
Device 115
Site 115
HTMLRelativePath 230
I
IGMP Snooping 3
IIS 6, 13
ImageRelativePath 230
ImageRetentionDays 230
ImageRoot 230
Installer 13
Interactive Logon 61
Investigator Role 55
J
JPEG 1, 94, 97, 102
L
LAN 1
License Agreement 13
License Report 172
License Server 172, 203
License Server Registration Number 203
Licenses, Camera 10, 203
List Cameras 117, 225
List Zones 225
Live Mode 117
LogFolder 230
Logging On
Auto 59
Initially 55
Remotely 70
Single-Pane 59
LogMaxSize 230
Logon Selection Files 85
M
MADCAP 22
Magnetic Tape 24
Map Window 71, 118, 119, 225
Actions 73
Maps 114, 120
Adding New Camera 108
235
Defining 114
Icons 72, 118
Map Tags 115
Memory 5
Menu Bar 71, 73, 78, 79, 109, 117, 139, 142,
150, 155, 159, 225
Actions Menu 79
Define Menu 79
GateWatch Menu 79
Mode Menu 78
Reports Menu 79
Tools Menu 79
Windows Menu 79
MinFreespacePercent 230
Mobile ix
ModemWaitSeconds 230
Motion Alarm
Adding 132
Editing 134
Removing 134
Motion Detect Mask 102
MPEG 1, 224
Multicast 3, 45
Multicast Address Dynamic Client Allocation
Protocol 22
Multicast Addresses 21
Multicast Routing Protocol 3
MulticastAddressAudio 230
MulticastAddressMjpeg 230
MulticastAddressQsif 230
MulticastAddressSif 230
Multiserver 199, 226
Connections 200
Proxy Video 200
N
Network Storage 20
O
Online Registration 9
Operating System 6
P
Pager Call 128, 226
Panic Button Alarms 125
PanicButtonKeys 230
Passwords
Changing 50
Predefined 50
Pelco Dome Camera Pan/Tilt Sensitivity Option 83
Picture Controls
Explanation 99
Popup Alert 226
Power 91
PreloadCameraControls 83, 230
Presets 88, 226
Automatic 88
Loading 89
Saving 88
Scheduling 89
Processor 5
Profile 123, 226
ProxyPortsFirst 230
ProxyPortsLast 230
ProxyStreamTimeout 230
Push-To-Talk 104
R
Region of Interest 226
Registration Number 8, 9, 15, 203, 231
Registry 17
Reports 142, 159
Camera Database Exception Report 167
Camera Report 159
Detail 162
Reading 161
Scheduling 163
GateWatch Custom Report 156
GateWatch Standard Report 165
Generating 159
System Log Report 165
Detail 166
RetrievedFileExpirationDays 231
RetrievedRelativePath 231
RetrievedRoot 231
ROI 226
Roles 55
S
Serial Number 8
Server
Configuration 16
Installation 13
ServerAliases 231
236
ServerName 231
ServerURL 231
ServiceDBRoot 231
SetTimeFrequency 231
SetTimeTimeout 231
Sites 114, 116, 119
Sites And Monitor Stations 50, 116, 200
SiteWatch 91, 227
SMTP 6
Storage Requirements 5
Straight-Through Cables 43
SupportEmail 231
SystemColorBasic 231
SystemColorHighlight 231
SystemColorMaptag 231
SystemColorMotion 231
SystemColorPanicButton 231
T
Tape Backup 24
Tape Service 26, 227
TapeControl 231
TapeDevice 231
TapeRobotDevice 231
TapeServer 231
TapeServerImageRoot 231
TapeServerRetrievedRoot 231
TapeStructure 231
TFTP 105
TFTP server 19
TFTPServerEnable 19, 232
TFTPServerFolder 232
TFTPServerTimeout 232
Third Party Integration Software 141
TimeServers 232
U
UDPJpegPortsFirst 232
UDPJpegPortsLast 232
Unicast 3
Uninstall 15
URL Parameters
Bandwidth 60
Combining 61
Maxpanes 60
Streamtype 60
USB device 15
User 55
Adding 64
Defining and Editing 63
Name 64
Password 64
Predefined 63
Role 55, 64
UserID 64
V
VerifyTapeWrites 232
VGA monitors 54
Video 117
Live mode 118
Other Maps and Sites 119
Viewing 117
Video Pane 117, 174
Video Walls 84
Video Window 71, 73, 75, 77, 118, 120, 140,
227
Actions 76
ViewWatch 45, 91, 113, 124, 163, 227
Define 48, 50
Display Settings 46
Hardware Requirements 45
Installation 45, 47
Logging On 55
Monitor Station 54, 92
Primary Screen 54, 70, 118, 122, 226
Secondary Screens 51, 54, 226
Setting Options 81
Setting Up 54
VLAN 4
W
WAN 1
Web Registration 8
Window ID 63, 86
Window Positioning 86
Wireless Camera Configuration 193
Controls 196
RF Network Tab 197
System Tab 196
WEP Keys Tab 197
Wireless Camera Configuration Station 193
Building 194
237
Z
Zones 174, 227
Adding 174
Cycle Time 175
Deleting 177
Editing 176
Viewing 175
Zoom to Alarm 139
238
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