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SMART SINE PRO SERIES
Uninterruptible Power Supply
Line Interactive
Pure Sinewave UPS
750VA, 1000VA, 1500VA, 2000VA, 3000VA
750VA - 1000VA
1500VA - 2000VA
3000VA
USER'S GUIDE
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS This manual contains important instructions for 750/1000VA, 1500/2000VA, 3000VA series that should be followed during installation and maintenance of the
UPS and batteries. Please read all safety and operating instructions before operating the UPS. Adhere to all warnings on the unit and in this manual. And follow all operating and user instructions.
CONTENTS
1. INTRODUCTION
2. SAFETY INSTRUCTION CAUTION
3. SYSTEM DESCRIPTION
4. INSTALLATION
1
2-4
5-15
16-27
5. ADDITIONAL BATTERY INSTALLATION SETUP 28-29
6. BATTERY REPLACEMENT 30-35
7. COMMUNICATION PORT
8. TROUBLESHOOTING
9. SPECIFICATION
10. SOFTWARE INSTALLATION
35
36-37
38-39
40
1. INTRODUCTION
This UPS is a compact and line interactive pure sinewave device designed for critical applications and environments, such as desktops, servers, workstations, and other networking equipment. This model is available in the output ratings of 750, 1000, 1500, 2000, and 3000VA. This UPS Series protects your sensitive electronic equipment against power problems including power sags, spike, brownouts, line noise, and blackouts.
This series is designed as a two-in-one form factor to be placed either in a
Rack (2U) or as Tower. The front panel of the UPS includes LED indicators and four push buttons (Power Switch, UPS Test/Silence, Configure, and
Enter) that allow for easy configuration and monitoring AC line-in, notification of site wiring fault and output load status of the UPS. It also includes four LED bar graph (Load/Battery Level Indication); two status indications (On AC, On
Battery); five alarm indications (Overload, Over Temperature, Site Wiring
Fault, Battery Fault, Self Test Failure). A push button from the front panel allows silencing of the AC fail alarm and the initiation of the UPS self test sequence as well. The UPS case for 750 ~ 2000VA is made of plastic and the
3000VA is made of metal.
This series is powered from the AC mains and supply AC outputs via receptacles on the rear panel. Communication and control to the unit is available through serial or USB ports located on the rear panel. The serial port will support communications directly with a server. The communications protocol for the serial ports shall conform to true RS232 interface.
Features: n n n n n n n n n
Microprocessor control guarantees high reliability
High frequency design
Built-in boost and buck AVR
User replaceable design for 1500VA or above
Selectable output range and line sensitive
Cold startup capability
Built-in Dry contact/RS-232/USB communication port
SNMP allows for web-based remote or monitoring management
Enable to extend runtime with scalable external battery pack for n n
1500VA or above
Overload, Short-circuit, and overheat protection
Rack/Tower 2 in 1 Design n 19” rack mount available for all models
1
2. SAFETY INSTRUCTION CAUTION
WARNING: Do not attempt to repair and service this UPS. This UPS contains high voltages that may cause the risk of electrical shock.
Even if this UPS is disconnected from the electrical outlet, the dangerous voltage still may be present through the battery. All maintenance and battery replacement should be performed by qualified service personnel only.
1. This UPS should be placed indoors with adequate airflow and free of contamination. To install or operate it in a clean and indoor environment, free from moisture, flammable liquids, and direct sunlight.
Ambient temperature range must be 0°C to 40°C (32°F to 104°F).
2. This UPS is designed for Commercial/Industrial use only. It is not intended for use with life support application and other designated “lifecritical” devices.
3. Do not remove the input power cord when this UPS is turned on. This removes the safety ground from this UPS and the equipment connected to the UPS.
4. Turn off this UPS and disconnect input power cord before replacing battery.
5. Battery contains high short-circuit current. Replacing or servicing the battery should be performed and supervised by qualified service personnel knowledgeable of batteries and required precautions.
n n
Remove watches and jewelry
Use tools with insulated handles
6. When replacing the batteries, use the appropriate replacement battery kits, same number and type of battery are a MUST.
7. Do not open or mutilate the battery. Released electrolyte is harmful to skin and eyes that may be toxic.
8. Do not dispose of battery in a fire. Battery may explode. Proper disposal of battery is required. Please refer to your local laws and regulations for disposal requirements.
2
2. SAFETY INSTRUCTION CAUTION
9. The total equipment connected to the output of this UPS must not have an earth leakage current exceeding 3.5 milliamperes. If the connected load earth leakage current is over 2.5 milliamperes, please convert the input lead attachment to either a fixed wiring installation or an industrial plug/socket (e.g. CEE 17 connector). This task should be carried out by a qualified electrical engineer who is conversant with local electrical/ regulations.
10. This UPS contains high voltages that may cause the risk of electric shock. Do not remove cover. There are no user replaceable parts inside this UPS. Please contact your local dealer or distributor for service.
11. To reduce the risk of fire, connect to a circuit provided with 1.25 (at least 20A) amperes maximum branch circuit over-current protection in accordance with the National Electric Code, ANSI/NFPA.
12. This pluggable type A equipment with battery already installed by the supplier is operator installable and may be operated by laymen.
13. During the installation of this equipment it should be assured that the sum of the leakage currents of the UPS and the connected loads does not exceed 3.5mA.
14. Attention, hazardous through electric shock. Also, with disconnection of this unit from the mains, hazardous voltage still may be accessible through supply from battery. The battery supply should be therefore disconnected in the plus and minus pole of the battery when maintenance or service work inside the UPS is necessary.
15. The mains socket outlet that supplies the UPS shall be installed near the
UPS and shall be easily accessible.
3
2.SAFETY INSTRUCTION CAUTION
2.1 Description of Commonly Used Symbols
Symbol
Symbol & Description
Description
Alert you to pay special attention
Caution of high voltage
Alternating current source (AC)
Direct current source (DC)
Protective ground
Recycle
Keep UPS in a clear area
4
Front Panel
3.SYSTEM DESCRIPTION
No.
3
4
5
1
2
6
7
8
9
10
11
12
13
14
Function
LED
LED
LED
LED
LED
LED
LED
LED
LED
Switch
Switch
Switch
Switch
LED
Description
ON/OFF
Self-Test/ Alarm Silence
Config
Enter
Input Type(Operating Mode)
Voltage Range
Bad Battery
Overload
Fault
PSDR Fail (or Site Fault)
Battery Mode
Line Mode
Capacity of Load
Capacity of Battery
5
3. SYSTEM DESCRIPTION
1. Power Switch:
- To turn on the UPS, press the button more than three seconds
- To turn off the UPS, press and hold this button until you hear the UPS beep ceases.
2. UPS Test/ Alarm Silence:
- The battery is fully charged during in-line mode. To perform self-test function, press and hold the button for five seconds.
- To disable alarm buzzer, press this button for a second. Each time a new alarm event is encountered the alarm will sound. Press this button to turn off each new alarm.
Note: Unable to disable alarm buzzer as below conditions: Low Battery,
Overload, Fan Failed, Fan Fault Time Out, Over Temperature.
3
. Configure:
To reconfigure the internal UPS setup options, follow the procedure as below:
Step 1:
Press the Configure button more than three seconds. Then UPS will transfer from configure mode to “output voltage mode”.
Step2:
Press the Configure button more than one second, the UPS allows you to select the “output voltage mode” one by one.
Step3:
After selecting the mode, press the Enter seconds, the “output voltage mode” is configured.
button more than three
Step4:
UPS will automatically transfer from configure mode to “operating mode”.
Step5:
Press the Configure button more than one second; the UPS will allow you to select the “operating mode” one by one.
Step6
: After selecting the mode, press the seconds, the “operating mode” is configured.
button more than three
4. Enter:
Press the button after you choose the mode.
6
3. SYSTEM DESCRIPTION
1. Input Type (Operating Mode) LED:
INPUT TYPE
NORMAL
GENERATOR
WIDE RANGE l
Normal mode: The Yellow LED indicator will illuminate during normal mode, the UPS accepts AC input voltage range from +/-20%.
l
Generator: No change to voltage window. However, the low frequency transfer point is changed to 40Hz and there is no limitation for high frequency transfer point.
l
Wide range: The LED indicator will illuminate, the UPS accepts AC input voltage range from -30% ~ +20%.
2. Voltage Range (Output Voltage Mode) LED:
UPS Output voltages selection: 110VAC/120VAC/127VAC or
220VAC/230VAC/240VAC.
VOLTAGE RANGE:
110VAC
VOLTAGE RANGE:
220VAC
120VAC
127VAC
230VAC
240VAC
7. Bad Battery LED:
The LED indicator will flash every two seconds when the battery has failed, or if the battery is disconnected. Please check your battery connection; replace the battery or contact your local dealer for a battery replacement kit.
8. Overload LED:
The LED indicator will light when the UPS is overloaded.
9. Fault LED:
The LED indicator will light when the UPS fails/overload or battery timeout/no output.
7
3. SYSTEM DESCRIPTION
10.PSDR FAIL LED (or SITE FAULT LED):
l l
PSDR FAIL LED: the LED indicator will light when the power module of
UPS fails.
SITE FAULT LED: the LED indicator will light on when UPS is plugged into an improperly utility
Note: “SITE FAULT” function is only available for 120Vac models.
11. BAT Mode LED (Battery Mode):
The LED indicator will flash every five seconds when the UPS is providing battery power to your equipment. On the other hand, the LED indicator gives you a warning which will flash every two seconds when the battery is low.
12. Line Mode LED:
The line LED indicator illuminates when the AC source is present.
13. Capacity of Load LED:
l l
Load Indicator:
The LED indicator and the load level indicator will illuminate to show the load level.
Load Level Indicator:
25% 50% 75% 100%
There are four LED bar graph to indicate the percentage of UPS load capacity which is being used by the protected equipment. The greater the load, the more LED indicators that will be illuminated. Each LED indicator designates a 25% of the UPS output capacity. Please see the following load level respectively.
u u u u st
0 ~ 25%: 1 LED indicator st nd rd
51% ~ 75% : 1 , 2 , and 3 LEDs indicator
76% ~ 100%: All of four LED indicators will illuminate
14. Capacity of Battery LED:
Battery Indicator
: The LED indicator and battery level indicator will illuminate to show battery level.
8
3. SYSTEM DESCRIPTION
l
Battery Level Indicator:
100% 75% 50% 25% u u u u
There are four LED bar graphic to indicate the amount of battery capacity remaining. The higher the battery capacity, the more LED indicators that will be illuminated. Each LED indicator designates a 25% capacity level. Please see the following capacity level respectively.
th
0 ~ 25%: 4 LED indicator
76% ~ 100%: All of four LED indicators will illuminate
Indicator Condition -
Condition
Utility Mode
(AC Mode)
Backup Mode
(Power Failure)
Site Fault
Alarm
Line LED Lighting
Flashing every four seconds
UPS Fault
Overload
Low Battery
Audible Alarm Condition
Site fault LED lighting (For 120VAC Models)
0~25%: 4 th
4 segment LED bar:
LED lighting; 26~50%: 3
LEDs lighting; 51~75%: 2 nd
, 3 rd rd
, and 4 and 4 th th
LEDs lighting; 76~100%: all of 4 LEDs lighting
Fault LED lighting
Overload LED lighting
Battery LED flashing every second
Condition
Backup Mode
(Power Failure)
Low Battery
UPS Fault
Overload
Battery Replacement
Alarm
Sounding every four seconds
Sounding every second
Continuously Sounding
Sounding every second
Sounding every second
9
Back Panel -
3. SYSTEM DESCRIPTION
750/1000VA
No.
3
4
1
2
5
Rear panel description for LV and HV models table
Function
LV model (110/120/127Vac) HV model (220/230/240Vac)
Modem/Network Surge Protection
RS232 / Dry-Contact Communication Port
USB Communication Port
AC Input Power cord
AC Output NEMA
AC Input & Protection
AC Output IEC
10
3. SYSTEM DESCRIPTION
1500/2000VA
1.Host Rear Panel:
The host rear panel pictures for HV and LV models are shown as below:
Host Rear panel for HV model
Host Rear panel for LV model
11
3. SYSTEM DESCRIPTION
No.
4
5
6
7
8
9
1
2
3
Rear panel description for LV and HV models table
Function
LV model (110/120/127Vac) HV model (220/230/240Vac)
RS232 / Dry-Contact Communication Port
SNMP Port
USB Port
EPO
Modem/Network Surge Protection
N/A Input Breaker
AC Output
AC Input AC Input
External Battery Connector
2. EBM Rear Panel:
The EBM rear panel pictures for HV and LV models are shown as below:
12
3. SYSTEM DESCRIPTION
EBM Rear panel for LV model
3
4
5
6
1
2
No.
Rear panel description for LV and HV models table
Function
LV model (110/120/127Vac) HV model (220/230/240Vac)
Battery Output Power Cord
AC Output
External Battery Connector
Output Breaker
Output Breaker
Output Receptacles
N/A
N/A
Output Receptacles
13
3. SYSTEM DESCRIPTION
3000VA
Rear panel for HV model
Rear panel for LV model
14
3. SYSTEM DESCRIPTION
1
2
3
5
8
9
6
7
10
11
No.
4
Rear panel description for LV and HV models table
Function
LV model (110/120/127Vac) HV model (220/230/240Vac)
Output Breaker
AC Output
AC Input
Modem/Network Surge
Protection
Input Breaker
Modem/Network Surge
Protection
N/A
Input Power Cord
SNMP Slot
External Battery Connector
EPO
N/A
SNMP Slot
External Battery Connector
EPO
USB Port USB Port
RS232 / Dry-Contact Communication Port
15
4. INSTALLATION
1. Inspecting the Equipment
Inspect the UPS upon receipt. If the UPS has been damaged during shipment, keep the box and packing material for the carrier. Notify the carrier and dealer immediately.
2. Placement
This UPS should be installed indoors with adequate airflow and free of contamination. Locate it in a clean and indoor environment, free from moisture, flammable liquids, and direct sunlight. Maintain a minimum clearance of 4 inches (100mm); an ambient temperature range must be 0°C to 40°C (32°F to 104°F), and operating humidity range must be 20% to 80% relative humidity (non-condensing).
CAUTION: The long term use at ambient temperature higher than
25C should reduce battery life. In addition, place the UPS unit away from the monitor at least 8in.to avoid interference.
3. Charging
This UPS is shipped from the factory with its internal battery fully charged; however, some charge may be lost during shipping. The battery should be recharged prior to use. Plug the UPS into an appropriate power supply and allow the UPS to charge at least 4 hours.
4. Load Connection
Connect one load-related device to each of the power receptacles supplied at the rear of the UPS.
5. Modem/Phone line Connection
Plug incoming telephone line into the “In” socket at the back of the
UPS. Use on telephone line cable and plug one end of the telephone line cable to the “Out” socket at the back of the UPS. Plug the other end to the modem input socket.
6. DC Start Function
DC Start Function enables UPS to be started up when AC utility power is not available and battery is full charged. Just simply press the On/Off switch to turn on the UPS.
16
4. INSTALLATION
7. Turn On/Off
To turn on/off the UPS, you should press the on/off switch three seconds at least.
8.UPS Setup
All models series are designed for tower and rack purpose. They can be installed as a 19 inch equipment rack, and 3000VA can be placed in a tower
(with optional stand) as well. Please follow the instruction for Tower Setup or
Rack-Mount Setup.
9. Tower Setup
This series can be placed in horizontally and vertically. 3000VA model is designed in a rack itself. As a tower, it is provided with the optional UPS stand to stabilize the UPS when the UPS is positioned in vertically. The UPS stand must be attached to the bottom of the tower.
750/1000VA
l
Tower form
ON / OFF TEST
CNFG ENTER
+ -
INPUT TYPE:
NORMAL
WIDE RANGE
GENERATOR
25%
50%
75%
100%
100%
75%
VOLTAGE RANGE:
110V 120V 127V
50%
OVERLOAD
BAD BAT.
25%
PSDR FAIL
FAULT
17
4. INSTALLATION
1500/2000VA
l
Host and EBM integrate into three types of tower forms
(a) Tower form 1 (b) Tower form 2
(c) Tower form 3
18
4. INSTALLATION
3000VA
l
Tower form setup
1.Turn the UPS vertical and put two UPS stands at the end of the tower.
2. Place the UPS into two stands carefully.
19
4. INSTALLATION
10.Rack-Mount Setup
750/1000/1500/2000VA(optional) and 3000VA can be installed in 19” racks.
The UPS and external battery enclosure need 2U of valuable rack space.
Use the following procedure to install UPS in a rack.
750/1000VA(optional)
1. Align the mounting ears with screw holes on the side of the UPS.
2. Install rack-mounting rails with the screws provided tightened up into rack enclosure.
20
4. INSTALLATION
3. Insert UPS into the slide assemblies and lock it in the rack enclosure.
4. Add up the front panels for both sides. The load can be connected.
21
4. INSTALLATION
1500/2000VA (optional)
l
HOST and EBM integrate into a rack form
1.Place the UPS on a flat surface and in a clean place so the front side of the
UPS is facing to you.
2. Disconnect the cable from the Host and EBM.
HOST and the EBM are disconnected
3.Loosen the screws and remove the Host and EBM cover from the unit
22
4. INSTALLATION
4. Pull two covers toward the direction shown as below.
5. Align the mounting bracket with the screw holes on the each side of Host and EBM and secure with the supplied screws.
6. Reinstall the Host and EBM cover.
23
4. INSTALLATION
7. Tighten all screws on the front panels. Setup for front side rack-mount is completed.
8. Align two small mounting brackets at the rear of Host and EBM and secure with the supplied screws. Install Output receptacles at the rear panel of the
Host.
9. Setup rack-mount is completed and connected to the UPS.
24
1500/2000VA (Optional)
1. Compose HOST and
EBM into rack assembly.
2. First align the slide-rail on both sides of rack by the screw holes, and lock a screw in the downside hole of both sides at the front of the rack.
3. Lock screws in four holes on both sides at the rear of the rack.
4. Insert UPS into the slide-rail and lock it in the rack enclosure.
25
4. INSTALLATION
EBM and EBM integrate a rack form
3000VA
Install the 3000VA series into 19” rack as shown below
9. Turn on the UPS and connect the load.
10. After installing the UPS into rack, the load may be connected. Make sure the load equipment is turned off, then plug all loads into the output receptacle properly protected by a circuit breaker of fuse in accordance with national and local electrical codes.
26
4. INSTALLATION
10. Emergency Power Off(EPO) set up
1500/2000VA and 3000VA include an EPO port that allows power to be shut down protecting equipment immediately and does not follow the shutdown procedure from any power management software.
Note: When EPO switch is reset, the equipment will not return to battery power until the UPS is manually restarted. If pressing power switch to turn off UPS after EPO is activated, the UPS remains in Standby mode when restarted until pressing power switch to turn on the UPS again.
Follow the procedure to install the EPO switch as below.
1.Check the UPS is turned off.
2.Remove the EPO connector from the EPO port on the rear panel of UPS
3.Connect isolated, normally-open, dry contacts (rated to handle 60Vdc maximum, 30Vac RMS maximum, and 20mA maximum) across the EPO device to Pin 1 and Pin 2. Use non-shield wiring, size 18-22 AWG (0.75
4.Reconnect the EPO connector to the EPO port.
5.
Verify that the externally-connected EPO switch is not activated to enable power to the UPS output receptacles.
6.Plug in the UPS, then pressing power switch button to turn on the UPS.
7.Activate the external EPO switch to test the EPO function
8.De-activate the external EPO switch and restart the UPS.
27
5. ADDITIONAL BATTERY INSTALLATION SETUP
1500/2000VA and 3000VA include external battery port to provide additional battery runtime. Also, 3000VA has designed an internal battery inside the
UPS.
Caution: Connecting battery cable to external battery port may cause spark if adding up additional battery.
Follow the procedure to install additional battery as below.
1500/2000VA
There are two external battery ports for each side of UPS itself and battery pack.
1.Connect the battery cable to the external battery port of the rear of UPS.
2.Then connect the supplied battery cable from extended battery module to the external battery port of the rear of previous UPS.
3.If adding additional extended battery packs, repeat above steps.
l
Additional battery connection in rack form
28
5. ADDITIONAL BATTERY INSTALLATION SETUP
l Additional battery connection in tower form
3000VA
There is one external battery port for the UPS itself.
1.Connect the supplied battery module cable from extended battery module to the external battery port of the rear of UPS.
2.If continuing to adding additional extended battery modules, repeat above steps.
29
6. BATTERY REPLACEMENT
When the Bad Battery
BAD BAT.
indicator flashes and there is a continuous sounding alarm, the battery may need to be replaced. Please check the battery connection or contact your local dealer to order new battery.
CAUTION:
A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed before replacing the batteries.
1. Turn off the UPS and disconnect the utility power cord from the wall outlet.
2. Remove rings, watches, and other metal objects.
3. If the battery replacement kit is damaged in anyway or shows signs of leakage, contact your dealer immediately.
4. Properly recycle or dispose of used battery. Do not dispose of batteries in a fire. The batteries may explode.
Note: If you are not a qualified service personnel to replace the battery, do not attempt to open the battery door. Please call local dealer or distributor immediately.
Recycle the used battery:
l
Never dispose the batteries in a fire. It may explode.
l
Do not open or mutilate the batteries. Released electrolyte is harmful to the skins and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current.
To recycle properly the used battery, please do not discard the UPS, battery pack, and batteries into the trash bin. Please follow your local laws and regulations; you may contact your local recycling waste center for further information to dispose properly of the used UPS, battery pack, and batteries.
30
6. BATTERY REPLACEMENT
Follow the steps and Charts below to replace batteries:
750/1000VA
1.Unscrew and remove the front panel on both ends.
2.Disconnect the battery cable from the UPS and remove the battery retaining battery bracket.
3.Grasp the battery and pull it out from the front panel.
31
6. BATTERY REPLACEMENT
4.Slide the new battery into UPS
5.Reconnect the battery cable and screw the battery retaining battery bracket.
6.Close and reinstall the front panel.
1500/2000VA
1. Remove the battery case (EBM) front panel by pulling on both ends.
2. Disconnect the battery cable from the EBM.
3. Unscrew and remove the battery retaining battery bracket.
32
6. BATTERY REPLACEMENT
4. Pull the battery out onto a flat area.
5. Slide the new battery into EBM
6 .Reconnect the battery cable and screw on the battery retaining bracket.
7.Close and reinstall the front panel back to EBM.
.
3000VA
1. Remove the battery case (EBM) front panel by pulling on both ends.
2. Disconnect the battery cable from UPS.
33
6. BATTERY REPLACEMENT
3. Unscrew the battery bracket from the EBM
4. Remove the battery bracket from EBM by pulling on both ends.
5. Pull the battery out (from right side) onto flat area.
6. Pull the left side of battery out onto flat area.
34
6. BATTERY REPLACEMENT
7. Slide the new batteries into EBM.
8. Reconnect the battery cable and screw the battery bracket.
9. Close and reinstall the front panel back to EBM.
7. COMMUNICATION PORT
7.1 RS232 + Dry contact (750/1000/1500/2000/3000VA):
2
3
4
5
DB9 Female (RS232 +dry contact)
PIN # Description
1 DCD
I/O
Output
Function Explanation
Low Battery Output
(*normally open, pull to
Pin# 5 when battery low alarm in battery mode)
6
7
8
RxD
TxD
DTR
Common
DSR
RTS
CTS
Output
Input
Input
--
Output
Input
Output
RxD
TxD
(tied to pin 6)
Common (tied to chassis)
(tied to pin 4)
No connection
AC Fail Output
(*normally open, pull to
Pin#5 when UPS is in battery mode).
7.2 USB port: HID protocol
The USB and RS232 are unable to operate at the same time. Either the USB or DB9 can connect with RS-232 at one time, usually connecting with USB function is priority.
35
8. TROUBLESHOOTING
Audible Alarm Troubleshooting:
Problem
Sounding every
4 seconds
Sounding every second
Continuously sounding
Sounding every second
Continuously sounding
Cause
The UPS is on battery
Solution
Check the input voltage
The battery is running low Save your work and turn off your equipment
The UPS fails Please contact your local dealer
Output overload Check load level indicator and remove some load
Battery may need to charge or service
Replace the battery
General Troubleshooting:
Problem
The UPS is not on when power switch is pressed
Cause
The power cord is not connected correctly
The wall outlet may be faulty
The UPS output may short-circuit or overload
Solution
Check the power cord connection
Please contact your local qualified electrician
1. Disconnect all loads and ensure nothing is lodged in output receptacles
2. Ensure loads are not detective or shorted internally
Please contact your local dealer
Check the output fuse UPS could not provide power to the load
Internal fuse may be blown
Power presents on one output receptacle
No output from any output receptacle
Battery has reduced backup time
Battery is not charged
1.Check the connected cable
2.Ensure the load does not exceed the maximum rating of UPS
Re-charge the battery at least 24 hours
36
Trouble Shooting Guide (Continue)
Problem Cause
Battery has reduced backup time.
The UPS fault LED lights on
Battery may not able to hold a full charge due to age.
The UPS fails
Solution
1.
Recharge the battery at least 8 hours
2. Replace Battery
Save your work and turn off equipment. Please contact your local dealer
Check the load status Connected equipment’s lose power while
The UPS may be over- loaded connected to the UPS
The UPS may be failed
The UPS is beeping continuously
The UPS is in fault condition
Buttons does not work 1.
The UPS is in green mode
2.
Button is
Broken
Please contact your local dealer
Check the audible alarms condition table
1.
Wait for a while and try again
2.
Please contact your local dealer
37
MODEL
CAPACITY
INPUT
OUTPUT
OVERLOAD
RATING
TRANSFER
TIME
BATTERY
9. SPECIFICATIONS
SSP750
750 / 500
SSP1000 SSP1500 SSP2000 SSP3000
1000 / 700 1500 / 1050 2000 / 1340 3000 / 2100
VA / Watt
Voltage
Voltage
Range
Acceptable
Voltage Range
Line Low
Transfer (Wide mode)
Line High
Transfer
Frequency Range
110/120/127VAC or 220/230/240VAC
0-160VAC / 0-300VAC
77/84/89VAC ± 4% or 154/161/168VAC ± 4%
132/144/152VAC ± 2% or 264/276/288VAC ± 4%
Surge Rating ( LV/HV )
Voltage
50/60Hz ±5Hz for Normal Mode; >40Hz for Generator Mode
320 / 230 Joules 430 / 250 Joules
500 / 640
Joules
110/120/127VAC or 220/230/240VAC
Voltage Regulation (Batt.
Mode)
Frequency
±5% RMS for entire battery voltage range
50Hz or 60Hz
Frequency Regulation
(Batt. Mode)
±0.1Hz
Waveform
Pure Sinewave
Line Mode
110% -0%, +8%; shutdown after 3 minutes. 150% -0%, +10%;
Shutdown after 10 cycles
Battery Mode
110% ± 6%; shutdown after 30 seconds. 120 % ± 6 %;
Shutdown after 5 cycles
Typical
Backup Time (at full load)
Recharge Time
2-4ms Typical, 6 ms max ; 13ms max. for generator mode
5 minutes min.
3 hours to 90% after discharged
38
MODEL
AC Mode
Backup Mode
Site Fault
SSP750 SSP1000 SSP1500 SSP2000 SSP3000
Line LED lighting
Battery LED flashing every 4 seconds
Site fault LED lighting (for 120Vac models)
INDICATORS
AUDIBLE
ALARM
Load/Battery Level
UPS Fault
Overload
Low Battery
Backup Mode
Low Battery
UPS Fault
Overload
Battery Replacement
Dimensions
Tower
W x H x D
In (mm) rd th
26% - 50%: 3 and 4 LEDs lighting; 51%-75%: 2nd,
3rd, and 4th LEDs lighting
76% - 100%: 4 LEDs in a row all lighting
Fault LED lighting
Overload LED lighting
Battery LED flashing every second
Sounding every 4 seconds
Sounding every seconds
Continuously Sounding
Sounding every second
9.25x3.40x15.07
(235x86.5x383)
Sounding every second
UPS:
8.54x3.40x16.27
(217x86.5x413.5)
Battery Pack:
8.54x3.40x16.27
(217x86.5x413.5)
17.24x3.38x22.91
(438x86.2x582)
17.25x3.40 x 15.07
(438x86.5x383)
17.1x3.40 x 16.27
(434x86.5x413.5)
17.24x3.38x22.91
(438x86.2x582)
Rackmount
W x H x D
In (mm)
PHYSICAL
Weight
Tower
Lbs (Kg)
18.9 (8.6)
UPS:
13.55 (6.2)
UPS:
14.3 (6.5)
21.1 (9.6)
Battery Pack:
22.55 (10.3)
Battery Pack:
26.4 (12)
88.8 (40.3)
Rackmount
Lbs (Kg)
25 (11.4) 27.2 (12.4) 40 (18.2)
ENVIRONMENT
Operating Environment
Noise Level
INTERFACE
RS-232
Dry-Contact
USB
SNMP
EPO
45 (20.5)
89.1 (40.5)
0- 40°C, 0-90 % relative humidity (non-condensing)
Less than 45dB
Support Windows Family, Linux, and Mac
Yes
Yes
N/A
N/A
Yes
Yes
Optional
Yes
Yes
Yes
Optional
Yes
39
SOFTWARE INSTALLATION
SmartPower Systems provides a complete line of software solutions for standalone and networked computers, including SNMP support.
POWER MANAGEMENT SOFTWARE
ro
FEATURES
• Automatic Save and Shutdown for unattended PCs
• Reboot/Shutdown scheduling
• Self test scheduling
• Power condition analysis
• Online display of input / output voltage and frequency, battery capacity and load level
• Dashboard interface
• Send on-line commands to UPS such as Test, Shutdown, Sleep and restart
• Extensive logging of all UPS operation and power quality data
• Event & date analysis
• Events and data bar charts presentation
• Graphical display of power quality
• Run in background even before user login
Supports:
DOS, Win 3.X, Novell, Win
95/98/ME/XP/NT/2000
UPSwing For UNIX Supports: SCO UNIX, SCO
XENIX, SVR4, Novell Unixware, IBM AIX, NEC
UNIX, DEC OSF/1, HP HP-UX, SGI IRIX,
SUNOS, Sun Solaris, LINUX
Compatible with:
40
1760 Stebbins Dr. • Houston, TX 77043
1-800-882-8285 • URL:www.smartpowersystems.com
Email:[email protected]
P.N.16000800
Rev.11/06
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